Assistant Store Manager

  • Clarks group
  • City, Manchester
  • Jan 27, 2026
Full time Retail

Job Description

Posted Wednesday, January 21, 2026 at 12:00 AM

About the Role

We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals.

Key Responsibilities
  • Assist the Store Manager in overseeing daily store operations, including opening/closing procedures, merchandising, and cash handling
  • Support the Store Manager in achieving sales targets, KPIs, and profitability goals
  • Supervise, coach, and motivate staff to deliver exceptional customer service
  • Help manage employee scheduling, training, and performance evaluations
  • Ensure compliance with company policies, health and safety standards, and loss prevention practices
  • Handle customer inquiries and complaints professionally to ensure a positive shopping experience
  • Monitor inventory levels, assist with stock replenishment, and maintain visual merchandising standards
  • Step in as acting Store Manager when required
Qualifications
  • Previous experience in retail leadership, supervisory, or keyholder roles preferred
  • Strong interpersonal and communication skills with the ability to lead and inspire a team
  • Solid organizational and problem solving abilities
  • Comfortable working in a fast paced retail environment
  • Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools
  • Flexible availability, including evenings, weekends, and holidays
What We Offer
  • Competitive pay
  • Opportunities for growth and career development
  • A supportive and team oriented work environment