Assistant Team Manager First Contact Team Adults Services

Senior Practitioner / Assistant Team Manager - Adults First Contact Team
South Wales
Agency / Locum
Approx. 6-month assignment

Hoop Social Work Recruitment are proud to be supporting a South Wales Council to recruit an experienced Senior Practitioner / Assistant Team Manager to join their Adults First Contact Team on an agency basis for approximately six months covering a secondment until August. Pay rate for this role will be £40 Umbrella. The role offers hybrid working with a min of 3 days in the office as it's a duty function. We are open to receiving applications for 4 and 5 days a week.

This is a pivotal role within the First Contact / Front Door service, supporting the effective triage, screening and progression of referrals into Adult Services.

You will work alongside the Team Manager to:

• Provide practice leadership and professional oversight to social workers and practitioners

• Support decision-making at the front door, ensuring proportionate, timely and lawful responses

• Oversee waiting lists, risk prioritisation and case progression

• Quality assure Care and Support Assessments, safeguarding decisions and outcomes

• Offer consultation and guidance on complex cases, including safeguarding adults

• Ensure practice aligns with the Social Services and Well-being (Wales) Act 2014

• Support performance, compliance and timely recording

• Act as a point of escalation for practitioners, promoting safe and defensible decision-making

This is a fast-paced, high-impact role where your experience and calm leadership will really matter.

What We're Looking For

• Qualified Social Worker

• Registered with Social Care Wales

• Significant experience within Adult Social Care

• Previous experience as a Senior Practitioner, Practice Lead or Assistant Team Manager

• Strong knowledge of front door / first contact services, safeguarding and threshold decision-making

• Confident, supportive leadership style with a focus on strengths-based practice

• Able to balance risk, performance and professional judgement in a busy environment

Benefits of working for Hoop:

• 20 years' experience of the Social Work market
• Your local agency based in Cardiff
• Welsh-speaking consultant available should you wish to converse in Welsh throughout your job search
• PAYE and Umbrella payroll options available - you choose!
• Dedicated point of contact (support team to cover whilst on leave)
• Twice weekly payroll
• Actively supplying every Local Authority in South/West Wales and South West England
• Provides free training sessions (Contributes CPD)
• Refer a friend scheme available
• Birthday gifts
• Wellbeing sessions

Given the nature of the role, only applications from individuals with a social work qualification and registration with either professional body - Social Care Wales / Social Work England can be considered. No sponsorship provided. Please only apply if you meet this criteria.

Contact Sarah Leigh at Hoop Social Work in Cardiff today on for an informal chat.