About the job:eFutures is recruiting for a Communications & Marketing Manager (CMM) and you will play a key role in supporting the delivery of a national UKRI (EPSRC) funded work programme, based out of and managed by Queen's University Belfast.eFutures 4.0 focuses on building a community of electronic systems experts, both nationally (UK) and internationally, via events, conferences, policy papers, visits and other initiatives.Reporting to a Project Investigator based at Momentum One Zero, the post holder will support the delivery phase of eFutures 4.0, with a focus on comms and marketing, working with colleagues including external stakeholders collaboratively to coordinate project management and operational strategies for eFutures 4.0.About the person:Applications will be shortlisted against the following criteria. Candidates must meet the essential criteria. The panel reserves the right to enhance the desirable criteria should there be a high application rate in order to facilitate shortlisting. Essential Criteria:1. Degree or equivalent qualification in a relevant subject area; AND2. Significant recent relevant experience in the areas as outlined below, or, in the absence of qualification, candidates who can demonstrate substantial recent relevant employment experience in the areas will also be considered: Experience as a public relations/digital comms/press officer/ marketing coordinator working in a higher education environment or other relevant sector. Experience as a primary responsibility of the post, of developing and producing communication campaign strategies and plans, including setting strategic objectives, conducting insight and evaluation. Experience of delivering co-ordinated communications plans and activity across multiple communications channels, including editing video, creating social media and engaging with traditional media. Experience of providing timely and professional proactive and reactive communications advice to senior management, project leads/academics/experts and ability to challenge and persuade. Experience of providing content for specific use on social media to achieve communications objectives as a main part of the job, monitoring and responding to social media posts and understanding and experience of dealing with emerging communications channels.This is not an exhaustive list. To be successful at shortlisting stage, please ensure you clearly evidence in your application how you meet the essential and, where applicable, desirable criteria listed in the Candidate Information on our website. The panel reserves the right to enhance the desirable criteria should there be a high application rate in order to facilitate shortlisting. What we offer:Beyond a competitive salary, the University offers an attractive benefits package including a holiday entitlement of up to 8.4 weeks a year, pension schemes and development opportunities. We support staff wellbeing with flexible working options, work-life balance initiatives and support for physical and mental health. You can find more detail on all of this and more on our website.Queen's University is committed to promoting equality of opportunity to all. We subscribe to Equality Charter Marks such as the Diversity Charter Mark NI and Athena Swan and have established staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality. For further information on our commitment to Equality, Diversity and Inclusion, please visit our website.If you are an international applicant and don't already hold a visa that permits you to take up the role you are applying for, please use the information provided on our website to self-assess whether the University is likely to be able to support a visa application.
Aug 04, 2026
Full time
About the job:eFutures is recruiting for a Communications & Marketing Manager (CMM) and you will play a key role in supporting the delivery of a national UKRI (EPSRC) funded work programme, based out of and managed by Queen's University Belfast.eFutures 4.0 focuses on building a community of electronic systems experts, both nationally (UK) and internationally, via events, conferences, policy papers, visits and other initiatives.Reporting to a Project Investigator based at Momentum One Zero, the post holder will support the delivery phase of eFutures 4.0, with a focus on comms and marketing, working with colleagues including external stakeholders collaboratively to coordinate project management and operational strategies for eFutures 4.0.About the person:Applications will be shortlisted against the following criteria. Candidates must meet the essential criteria. The panel reserves the right to enhance the desirable criteria should there be a high application rate in order to facilitate shortlisting. Essential Criteria:1. Degree or equivalent qualification in a relevant subject area; AND2. Significant recent relevant experience in the areas as outlined below, or, in the absence of qualification, candidates who can demonstrate substantial recent relevant employment experience in the areas will also be considered: Experience as a public relations/digital comms/press officer/ marketing coordinator working in a higher education environment or other relevant sector. Experience as a primary responsibility of the post, of developing and producing communication campaign strategies and plans, including setting strategic objectives, conducting insight and evaluation. Experience of delivering co-ordinated communications plans and activity across multiple communications channels, including editing video, creating social media and engaging with traditional media. Experience of providing timely and professional proactive and reactive communications advice to senior management, project leads/academics/experts and ability to challenge and persuade. Experience of providing content for specific use on social media to achieve communications objectives as a main part of the job, monitoring and responding to social media posts and understanding and experience of dealing with emerging communications channels.This is not an exhaustive list. To be successful at shortlisting stage, please ensure you clearly evidence in your application how you meet the essential and, where applicable, desirable criteria listed in the Candidate Information on our website. The panel reserves the right to enhance the desirable criteria should there be a high application rate in order to facilitate shortlisting. What we offer:Beyond a competitive salary, the University offers an attractive benefits package including a holiday entitlement of up to 8.4 weeks a year, pension schemes and development opportunities. We support staff wellbeing with flexible working options, work-life balance initiatives and support for physical and mental health. You can find more detail on all of this and more on our website.Queen's University is committed to promoting equality of opportunity to all. We subscribe to Equality Charter Marks such as the Diversity Charter Mark NI and Athena Swan and have established staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality. For further information on our commitment to Equality, Diversity and Inclusion, please visit our website.If you are an international applicant and don't already hold a visa that permits you to take up the role you are applying for, please use the information provided on our website to self-assess whether the University is likely to be able to support a visa application.
This is a critical role high impact, supporter facing role within ourfundraising team helping to plan and deliver the Ovarian Cancer Action's Events, Challenge and Community programme. The role is responsible for growing and engaging a community of committed supporters through active fundraising, growing income, via a varied portfolio of third-party, challenge and Do It Yourself (DIY) fundraising activities, including our flagship virtual event Walk in her Name, London Marathon, Great North Run, London Landmarks and others as well as DIY community fundraising. About Ovarian Cancer Action In the UK, only 1 in 3 women live more than 10 years after an ovarian cancer diagnosis. We are the UK's leading ovarian cancer research charity, working to change this; so early detection, prevention and better treatments will mean that no woman dies of ovarian cancer. Ovarian Cancer Action is a community of changemakers with one purpose: to give ovarian cancer the focus it needs to increase 10-year survival rates. And we know research is the solution. We live and breathe this lifesaving, world-leading research. We fund more ovarian cancer research than any other UK gynaecological cancer charity. It's how we've driven some of the biggest breakthroughs of the last 19 years. We are also the only charity at the heart of the global ovarian cancer research community and have been for four decades. By connecting the world's leading scientists together, we're creating a powerful hub of experience, expertise and insight. So, we confidently fund research that takes us a step closer to our goal: that by 2032 half of women will live more than 10 years after diagnosis. Role: Senior Events and Community Fundraising Officer Reports to: Events and Community Fundraising Manager Functional team: Fundraising Team Main working relationships: Community and Events team, Fundraising, Communications, Finance and Database colleagues Event organisers, challenge providers, fundraising platforms, suppliers, volunteers and supporters External stakeholders: Supporters, volunteers, agencies, service providers Scope Of The Role You will manage and successfully deliver key events including the London Marathon, Great North Run and London Landmarks Half Marathon, as well as community-centred DIY fundraising. You'll lead on supporter recruitment and stewardship to meet or exceed agreed targets, while keeping budgets, income and performance on track. You'll also help expand, enhance and develop virtual challenges, including our flagship challenge Walk in Her Name, as well as Community fundraising. 1) Support planning and delivery of the Events programme i) Support recruitment, engagement and retention across our event portfolio including London Marathon, Great North Run and London Landmarks to meet or exceed agreed income and engagement targets, while keeping budgets, income and performance on track. ii) Support the team Manager to plan and deliver virtual challenges, including our flagship event, Walk in Her Name and Walk 100, working collaboratively across the team to maximise supporter experience and campaign performance. iii) Responsible for the OCA London Marathon team from sign up to post race including delivery of training and fundraising support, on the day cheer point and post-race celebration activities. iv) Attend events as required 2) Manage delivery of Community Fundraising i) Manage delivery and growth of OCA community fundraising programme increasing supporter participation, income and engagement ii) Explore and identify new opportunities for growth with Manager creating a strong future income pipeline 3) Provide excellent supporter care across the events and community portfolio i) Deliver excellent supporter care across Events and Community fundraising, ensuring every supporter receives timely, helpful and inspiring communications throughout their fundraising journey ii) Monitor event performance and supporter feedback, sharing and deploying insight to improve stewardship journeys, recruitment activity and future planning iii) Work closely with colleagues across Fundraising, Communications, Finance and Database teams to deliver integrated, supporter-led activity. 4) Provide excellent administrative support i) Manage and track event budgets, income and expenditure, ensuring accurate forecasting, reporting and post-campaign evaluation. ii) Maintain accurate supporter and financial records across Raiser's Edge and fundraising platforms, including data coding, income coding and administrative processes to support excellent supporter care iii) Ensure all events and fundraising activity is delivered in line with Ovarian Cancer Action's processes, fundraising best practice, GDPR requirements and relevant legislation. Person Specification At Ovarian Cancer Action, we have different backgrounds, ways of working and areas of expertise, but we strive to create an environment that lives our values and ambitious mindset This means that your attitude to your work and fellow team members is as important as skills and abilities. What Experience We Are Looking For Demonstrable experience of planning and delivering a successful events portfolio, challenge events and / or community fundraising activity. Understanding of working with marketing to recruit supporters to events across organic and paid channels. Track record of providing excellent supporter care or customer service, ideally within a charity or fundraising environment - motivating or stewarding supporters, volunteers, participants or fundraisers to achieve agreed goals Strong administrative skills to experience, with the ability to maintain accurate records and follow agreed processes. Familiar and a user of a CRM database such as Raiser's Edge or other Management of tracking and reporting against budgets, income, expenditure and performance against targets. A working knowledge of fundraising platforms, online giving pages or event registration systems. Skills And Attributes: Confident relationship builder with strong written and verbal communication skills, especially with supporters. Strong organisational, planning and prioritisation skills, and able to manage multiple activities and deadlines. Accurate attention to detail, particularly when working with financial information, supporter records and reporting processes. Confident using Microsoft Office and digital fundraising tools, with a willingness to learn and use new systems and AI tools. Able to use initiative, solve problems and take ownership of agreed areas of work. A genuine collaborator who works across teams and with external suppliers or event partners. Able to evaluate activity, learn from results and make suggestions for improvement. Attitude and personal qualities: Enthusiastic and passionate about our work and women's health. Self-motivated with a growth mind set and comfortable working as part of a small, ambitious team. Adaptable and flexible, with a positive approach to continuous improvement. Warm, friendly and professional, with a genuine commitment to excellent supporter experience. Calm and solutions-focused when working under pressure or managing competing priorities. Flexible to the needs of the post, including occasional work outside normal working hours, with time off in return. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the role description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. Additional details Salary: Between £32,000 t0 £35,000 per annum (dependant on experience) Contract type: This is a fixed term contract of 12 months. Role type: This is a full-time role, however, we're open to a variety of working patterns and welcome the opportunity to discuss this with candidates. If flexibility is your preference or part time, then a paragraph about how this could work well for you in your supporting statement would be helpful Location: This role is hybrid with up to 40% office based in City Road, London, EC1V2PR, near Old Street underground station. The nature of the role may require ad hoc work outside regular office hours (with time off in return). Our benefits and flexible working Flexible working: At Ovarian Cancer Action we strive to be a place where the best people do their best work. We take a proactive approach to conversations with staff and candidates around working patterns and are open to considering a variety of flexible working options. Annual leave: In addition to 25 days annual leave and eight public holidays per year, three days are also given to be taken between Christmas and New Year, so in total you can receive up to 36 days paid leave. Employer and employee contributory pension: We offer a generous pension scheme above the statutory minimum requirement. Healthcare plan: . click apply for full job details
Aug 04, 2026
Full time
This is a critical role high impact, supporter facing role within ourfundraising team helping to plan and deliver the Ovarian Cancer Action's Events, Challenge and Community programme. The role is responsible for growing and engaging a community of committed supporters through active fundraising, growing income, via a varied portfolio of third-party, challenge and Do It Yourself (DIY) fundraising activities, including our flagship virtual event Walk in her Name, London Marathon, Great North Run, London Landmarks and others as well as DIY community fundraising. About Ovarian Cancer Action In the UK, only 1 in 3 women live more than 10 years after an ovarian cancer diagnosis. We are the UK's leading ovarian cancer research charity, working to change this; so early detection, prevention and better treatments will mean that no woman dies of ovarian cancer. Ovarian Cancer Action is a community of changemakers with one purpose: to give ovarian cancer the focus it needs to increase 10-year survival rates. And we know research is the solution. We live and breathe this lifesaving, world-leading research. We fund more ovarian cancer research than any other UK gynaecological cancer charity. It's how we've driven some of the biggest breakthroughs of the last 19 years. We are also the only charity at the heart of the global ovarian cancer research community and have been for four decades. By connecting the world's leading scientists together, we're creating a powerful hub of experience, expertise and insight. So, we confidently fund research that takes us a step closer to our goal: that by 2032 half of women will live more than 10 years after diagnosis. Role: Senior Events and Community Fundraising Officer Reports to: Events and Community Fundraising Manager Functional team: Fundraising Team Main working relationships: Community and Events team, Fundraising, Communications, Finance and Database colleagues Event organisers, challenge providers, fundraising platforms, suppliers, volunteers and supporters External stakeholders: Supporters, volunteers, agencies, service providers Scope Of The Role You will manage and successfully deliver key events including the London Marathon, Great North Run and London Landmarks Half Marathon, as well as community-centred DIY fundraising. You'll lead on supporter recruitment and stewardship to meet or exceed agreed targets, while keeping budgets, income and performance on track. You'll also help expand, enhance and develop virtual challenges, including our flagship challenge Walk in Her Name, as well as Community fundraising. 1) Support planning and delivery of the Events programme i) Support recruitment, engagement and retention across our event portfolio including London Marathon, Great North Run and London Landmarks to meet or exceed agreed income and engagement targets, while keeping budgets, income and performance on track. ii) Support the team Manager to plan and deliver virtual challenges, including our flagship event, Walk in Her Name and Walk 100, working collaboratively across the team to maximise supporter experience and campaign performance. iii) Responsible for the OCA London Marathon team from sign up to post race including delivery of training and fundraising support, on the day cheer point and post-race celebration activities. iv) Attend events as required 2) Manage delivery of Community Fundraising i) Manage delivery and growth of OCA community fundraising programme increasing supporter participation, income and engagement ii) Explore and identify new opportunities for growth with Manager creating a strong future income pipeline 3) Provide excellent supporter care across the events and community portfolio i) Deliver excellent supporter care across Events and Community fundraising, ensuring every supporter receives timely, helpful and inspiring communications throughout their fundraising journey ii) Monitor event performance and supporter feedback, sharing and deploying insight to improve stewardship journeys, recruitment activity and future planning iii) Work closely with colleagues across Fundraising, Communications, Finance and Database teams to deliver integrated, supporter-led activity. 4) Provide excellent administrative support i) Manage and track event budgets, income and expenditure, ensuring accurate forecasting, reporting and post-campaign evaluation. ii) Maintain accurate supporter and financial records across Raiser's Edge and fundraising platforms, including data coding, income coding and administrative processes to support excellent supporter care iii) Ensure all events and fundraising activity is delivered in line with Ovarian Cancer Action's processes, fundraising best practice, GDPR requirements and relevant legislation. Person Specification At Ovarian Cancer Action, we have different backgrounds, ways of working and areas of expertise, but we strive to create an environment that lives our values and ambitious mindset This means that your attitude to your work and fellow team members is as important as skills and abilities. What Experience We Are Looking For Demonstrable experience of planning and delivering a successful events portfolio, challenge events and / or community fundraising activity. Understanding of working with marketing to recruit supporters to events across organic and paid channels. Track record of providing excellent supporter care or customer service, ideally within a charity or fundraising environment - motivating or stewarding supporters, volunteers, participants or fundraisers to achieve agreed goals Strong administrative skills to experience, with the ability to maintain accurate records and follow agreed processes. Familiar and a user of a CRM database such as Raiser's Edge or other Management of tracking and reporting against budgets, income, expenditure and performance against targets. A working knowledge of fundraising platforms, online giving pages or event registration systems. Skills And Attributes: Confident relationship builder with strong written and verbal communication skills, especially with supporters. Strong organisational, planning and prioritisation skills, and able to manage multiple activities and deadlines. Accurate attention to detail, particularly when working with financial information, supporter records and reporting processes. Confident using Microsoft Office and digital fundraising tools, with a willingness to learn and use new systems and AI tools. Able to use initiative, solve problems and take ownership of agreed areas of work. A genuine collaborator who works across teams and with external suppliers or event partners. Able to evaluate activity, learn from results and make suggestions for improvement. Attitude and personal qualities: Enthusiastic and passionate about our work and women's health. Self-motivated with a growth mind set and comfortable working as part of a small, ambitious team. Adaptable and flexible, with a positive approach to continuous improvement. Warm, friendly and professional, with a genuine commitment to excellent supporter experience. Calm and solutions-focused when working under pressure or managing competing priorities. Flexible to the needs of the post, including occasional work outside normal working hours, with time off in return. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the role description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. Additional details Salary: Between £32,000 t0 £35,000 per annum (dependant on experience) Contract type: This is a fixed term contract of 12 months. Role type: This is a full-time role, however, we're open to a variety of working patterns and welcome the opportunity to discuss this with candidates. If flexibility is your preference or part time, then a paragraph about how this could work well for you in your supporting statement would be helpful Location: This role is hybrid with up to 40% office based in City Road, London, EC1V2PR, near Old Street underground station. The nature of the role may require ad hoc work outside regular office hours (with time off in return). Our benefits and flexible working Flexible working: At Ovarian Cancer Action we strive to be a place where the best people do their best work. We take a proactive approach to conversations with staff and candidates around working patterns and are open to considering a variety of flexible working options. Annual leave: In addition to 25 days annual leave and eight public holidays per year, three days are also given to be taken between Christmas and New Year, so in total you can receive up to 36 days paid leave. Employer and employee contributory pension: We offer a generous pension scheme above the statutory minimum requirement. Healthcare plan: . click apply for full job details
Join us as a Trustee and contribute to our campaigning journey to help make the food system healthier and fairer. Be part of the creative, agile and growing team behind Bite Back's exceptional teenage activists from England and Scotland. Work with a vibrant, dynamic and youth-led organisation that is committed to advancing child rights and creating healthy futures for children across the UK and abroad by improving our global, national, and local food systems. Trustee Role & Responsibilities As a Trustee, you will share collective statutory responsibility duties for the governance and strategic direction of Bite Back: Strategic Oversight: Ensure Bite Back pursues its charitable objectives by approving and monitoring our long-term strategy and organisational goals Compliance & Governance: Ensure that compliance with governing documents, charity law, company law, safeguarding standards, and all relevant statutory regulations in England & Wales, and Scotland. Financial Stewardship: Protect and manage the charity's assets, ensuring financial stability, proper investment, and exclusive application of funds toward our charitable mission. Risk & Performance Management: Evaluate performance against agreed strategy, monitor organisational risks, and ensure proper internal controls and policies are in place. CEO Support & Governance: Provide support, constructive challenge, and oversight to the Chief Executive Officer. In addition to statutory duties, Trustees act as critical friends and champions for Bite Back. You will draw on your professional skills, networks, and lived experience to advise the Board and Senior Leadership Team, scrutinise board papers, and support key strategic initiatives. Person specification Following a recent governance review and skills audit, we are seeking up to three new Trustees to join our Board during an exciting phase of expansion across the UK. Candidates should bring deep expertise in at least one of the following core priority areas: 1. Scottish Youth Charity & Governance Expertise: Senior leadership experience from across Scotland's charity sector (ideally, but not necessarily, within the children and young people's sector), with strong professional networks across Scottish government, civil society, and funders to help guide our growing footprint and programmes as a registered Scottish charity (SC055240). In addition to strong Scottish safeguarding and child protection experience, and Scottish charity governance knowledge. 2. Youth Voice / Education Charity Leadership Expertise: Senior leadership experience within the youth sector (youth voice / development / advocacy) or education sector working with young people, or experience scaling high impact social ventures that improve lives of young people, or movement building, or philanthropic and donor networks to support income generation, organisational growth, and governance trajectory. In addition to strong child safeguarding experience. 3. Political Strategy & Campaign Expertise: Expertise in building high-impact strategic campaigns to influence policy, with strong PR/media/political professional networks to support Bite Back's young campaigners' efforts to hold Big Food accountable via fresh, innovative, and digital-forward ways. Core Qualities Required for All Trustees A deep commitment to Bite Back's mission, values, and youth-led ethos, alongside the strategic vision to help steer a dynamic, growing national movement Good, independent judgement and thinking, and the willingness to speak your mind candidly while constructively challenging executive leadership A clear understanding and acceptance of the statutory duties, responsibilities, and legal liabilities of trusteeship under charity and company law An ability to think creatively, embrace fresh perspectives, and navigate complex policy public health, and campaigning landscapes An ability to work effectively as an active member of a team, building strong, supportive relationships with fellow Trustees, Youth Activists, and executive leadership An openness to leveraging personal and professional networks to support elevating the voices of Bite Back's young people and their campaigns. A genuine willingness to devote the necessary time, energy, and effort to prepare for board meetings, advise on sub-committees, and champion the organisation externally A steadfast commitment to diversity, equity, inclusion, and belonging alongside full alignment with Nolan's Seven Principles of Public Life (Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership) Time Commitment & Location Board meetings: 4 meetings per year (held virtually or in London, with hybrid access) Sub-Committees: Participation in one Board sub-committee where relevant Ad-Hoc Support: Occasional strategic guidance, reading time, and attendance at key Bite Back events or youth showcases Our Organisation & Governance Bite Back is a registered charity in England & Wales () and Scotland (SC055240). Bite Back is led by young people - not consulted as an afterthought, but led. Over 70+ core youth activists who sit on our Youth Board directly shape our strategy, campaigns, and communications, supported by thousands of young people engaged across our UK networks. Our staff team of about 30 people works in partnership with our Youth Board, using their professional networks and expertise to create platforms for young leaders to drive systemic change. Bite Back is overseen by a dedicated Board of Trustees, led by Chair Dr. Dolly van Tulleken. The Board is responsible for ensuring the charity fulfills its mission, remains strictly youth-led, and maintains robust financial and operational governance. Our Board currently includes experienced professionals across health, education, finance, campaigns, and youth engagement, alongside Youth Trustees who bring essential lived experience to our governance. Our Board has a Finance Sub-Committee to support specifically with the long-term financial sustainability of the charity. Everything we do is guided by the core values developed by our Youth Board: Fresh, Resilient, Energetic, Real, and Respectful. Diversity, Equity, Inclusion & Belonging (DEI-B) As part of our commitment to making meaningful progress towards a movement where everyone feels valued, respected, and empowered, Bite Back's DEIB vision statement has been co-developed by Bite Back's young people, staff and trustees: A fair food system means our working culture and values - Real, Respectful, Resilient, Fresh and Energetic - reflects this vision. We support our staf , ambassadors and trustees to live Bite Back's values in their work. At Bite Back, DEIB means that our people are able to join and navigate the workplace, trusting they'll be supported to thrive, and that we'll respond with compassion and make change when things fall short. We recognise the systems of oppression which keep marginalised groups from power, and seek to proactively build equity. We are intentional about representation. We actively recruit under-represented voices, ensuring our staf team and youth board are representative of a wide variety of lived experiences. We push to improve outcomes for those kept furthest from power, celebrate differences and ensure accessibility is built in, not added on. Our aspiration and intention is that Bite Back is an organisation that recognises, shares and acts on its power and responsibility to young people, employees, community and wider society, driving equity and inclusion in every space, and in every decision. You can read more about how we approach DEI-B on our website. We are intentional about representation and equity: Youth-Led Representation: We ensure our core movement including over 70+ Youth Activists and thousands of young campaigners across England and Scotland reflects the rich diversity of young people most impacted by food insecurity and junk food marketing. Proactive Inclusion: We actively recruit under-represented voices to our staff team and Board of Trustees, celebrating difference and embedding accessibility into everything we do by design. Continuous Improvement: We continually review and embed inclusive practices across our recruitment, organisational culture, campaign priorities, and board governance.
Aug 04, 2026
Full time
Join us as a Trustee and contribute to our campaigning journey to help make the food system healthier and fairer. Be part of the creative, agile and growing team behind Bite Back's exceptional teenage activists from England and Scotland. Work with a vibrant, dynamic and youth-led organisation that is committed to advancing child rights and creating healthy futures for children across the UK and abroad by improving our global, national, and local food systems. Trustee Role & Responsibilities As a Trustee, you will share collective statutory responsibility duties for the governance and strategic direction of Bite Back: Strategic Oversight: Ensure Bite Back pursues its charitable objectives by approving and monitoring our long-term strategy and organisational goals Compliance & Governance: Ensure that compliance with governing documents, charity law, company law, safeguarding standards, and all relevant statutory regulations in England & Wales, and Scotland. Financial Stewardship: Protect and manage the charity's assets, ensuring financial stability, proper investment, and exclusive application of funds toward our charitable mission. Risk & Performance Management: Evaluate performance against agreed strategy, monitor organisational risks, and ensure proper internal controls and policies are in place. CEO Support & Governance: Provide support, constructive challenge, and oversight to the Chief Executive Officer. In addition to statutory duties, Trustees act as critical friends and champions for Bite Back. You will draw on your professional skills, networks, and lived experience to advise the Board and Senior Leadership Team, scrutinise board papers, and support key strategic initiatives. Person specification Following a recent governance review and skills audit, we are seeking up to three new Trustees to join our Board during an exciting phase of expansion across the UK. Candidates should bring deep expertise in at least one of the following core priority areas: 1. Scottish Youth Charity & Governance Expertise: Senior leadership experience from across Scotland's charity sector (ideally, but not necessarily, within the children and young people's sector), with strong professional networks across Scottish government, civil society, and funders to help guide our growing footprint and programmes as a registered Scottish charity (SC055240). In addition to strong Scottish safeguarding and child protection experience, and Scottish charity governance knowledge. 2. Youth Voice / Education Charity Leadership Expertise: Senior leadership experience within the youth sector (youth voice / development / advocacy) or education sector working with young people, or experience scaling high impact social ventures that improve lives of young people, or movement building, or philanthropic and donor networks to support income generation, organisational growth, and governance trajectory. In addition to strong child safeguarding experience. 3. Political Strategy & Campaign Expertise: Expertise in building high-impact strategic campaigns to influence policy, with strong PR/media/political professional networks to support Bite Back's young campaigners' efforts to hold Big Food accountable via fresh, innovative, and digital-forward ways. Core Qualities Required for All Trustees A deep commitment to Bite Back's mission, values, and youth-led ethos, alongside the strategic vision to help steer a dynamic, growing national movement Good, independent judgement and thinking, and the willingness to speak your mind candidly while constructively challenging executive leadership A clear understanding and acceptance of the statutory duties, responsibilities, and legal liabilities of trusteeship under charity and company law An ability to think creatively, embrace fresh perspectives, and navigate complex policy public health, and campaigning landscapes An ability to work effectively as an active member of a team, building strong, supportive relationships with fellow Trustees, Youth Activists, and executive leadership An openness to leveraging personal and professional networks to support elevating the voices of Bite Back's young people and their campaigns. A genuine willingness to devote the necessary time, energy, and effort to prepare for board meetings, advise on sub-committees, and champion the organisation externally A steadfast commitment to diversity, equity, inclusion, and belonging alongside full alignment with Nolan's Seven Principles of Public Life (Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership) Time Commitment & Location Board meetings: 4 meetings per year (held virtually or in London, with hybrid access) Sub-Committees: Participation in one Board sub-committee where relevant Ad-Hoc Support: Occasional strategic guidance, reading time, and attendance at key Bite Back events or youth showcases Our Organisation & Governance Bite Back is a registered charity in England & Wales () and Scotland (SC055240). Bite Back is led by young people - not consulted as an afterthought, but led. Over 70+ core youth activists who sit on our Youth Board directly shape our strategy, campaigns, and communications, supported by thousands of young people engaged across our UK networks. Our staff team of about 30 people works in partnership with our Youth Board, using their professional networks and expertise to create platforms for young leaders to drive systemic change. Bite Back is overseen by a dedicated Board of Trustees, led by Chair Dr. Dolly van Tulleken. The Board is responsible for ensuring the charity fulfills its mission, remains strictly youth-led, and maintains robust financial and operational governance. Our Board currently includes experienced professionals across health, education, finance, campaigns, and youth engagement, alongside Youth Trustees who bring essential lived experience to our governance. Our Board has a Finance Sub-Committee to support specifically with the long-term financial sustainability of the charity. Everything we do is guided by the core values developed by our Youth Board: Fresh, Resilient, Energetic, Real, and Respectful. Diversity, Equity, Inclusion & Belonging (DEI-B) As part of our commitment to making meaningful progress towards a movement where everyone feels valued, respected, and empowered, Bite Back's DEIB vision statement has been co-developed by Bite Back's young people, staff and trustees: A fair food system means our working culture and values - Real, Respectful, Resilient, Fresh and Energetic - reflects this vision. We support our staf , ambassadors and trustees to live Bite Back's values in their work. At Bite Back, DEIB means that our people are able to join and navigate the workplace, trusting they'll be supported to thrive, and that we'll respond with compassion and make change when things fall short. We recognise the systems of oppression which keep marginalised groups from power, and seek to proactively build equity. We are intentional about representation. We actively recruit under-represented voices, ensuring our staf team and youth board are representative of a wide variety of lived experiences. We push to improve outcomes for those kept furthest from power, celebrate differences and ensure accessibility is built in, not added on. Our aspiration and intention is that Bite Back is an organisation that recognises, shares and acts on its power and responsibility to young people, employees, community and wider society, driving equity and inclusion in every space, and in every decision. You can read more about how we approach DEI-B on our website. We are intentional about representation and equity: Youth-Led Representation: We ensure our core movement including over 70+ Youth Activists and thousands of young campaigners across England and Scotland reflects the rich diversity of young people most impacted by food insecurity and junk food marketing. Proactive Inclusion: We actively recruit under-represented voices to our staff team and Board of Trustees, celebrating difference and embedding accessibility into everything we do by design. Continuous Improvement: We continually review and embed inclusive practices across our recruitment, organisational culture, campaign priorities, and board governance.
Independent Society of Musicians
Kensington And Chelsea, London
Join the award-winning Independent Society of Musicians Central London - Senior Communications Officer Full time - £35k to £40k DOE The ISM is now looking for an experienced and talented Senior Communications Officer to join our team, reporting to the Head of Sales & Marketing. This is an exciting opportunity for an outstanding writer and communications professional to help raise the profile of the ISM, promote the value of membership and engage professional musicians through high-quality content and campaigns. You will lead on the planning, writing, editing and publication of content across a wide range of channels, including the ISM website, newsletters, publications, marketing materials and external media. You will be responsible for developing compelling and persuasive content that supports membership growth, strengthens the ISM brand and communicates the organisation's work effectively to members and the wider music sector. You will also play a key role in managing the ISM's content strategy and SEO activity, working closely with the Website and Marketing Manager to improve content performance, increase visibility and attract new audiences through search. This will include content planning, keyword research, link-building activity and reporting on performance and engagement. Working collaboratively across the organisation, you will identify opportunities to showcase the work of the ISM Group, including its campaigns, events, resources, legal services and thought leadership. You will also work closely with the Chief Executive on the production of Music Journal, secure profile-raising opportunities for senior representatives and support the development of speeches, presentations and briefing materials. You will have significant experience in a communications, content, copywriting or marketing role and be able to demonstrate exceptional writing, editing and proofreading skills. You will have experience of producing engaging content for a variety of audiences and channels, alongside a strong understanding of content marketing, brand management and SEO best practice. If possible, you should have a music background. You will be joining a professional and committed staff team based in Bayswater, London. This is an excellent opportunity for a creative and proactive communications professional who wants to make a real impact in a leading organisation supporting musicians across the UK. For a full job description for this role please visit our website. To apply please send a CV and covering letter saying why you are right the person for the job Closing date is Tuesday 1st September at 8.30am. First interviews will take place face-to-face on Tuesday 8th September. Applications generated by AI will not be considered.
Aug 04, 2026
Full time
Join the award-winning Independent Society of Musicians Central London - Senior Communications Officer Full time - £35k to £40k DOE The ISM is now looking for an experienced and talented Senior Communications Officer to join our team, reporting to the Head of Sales & Marketing. This is an exciting opportunity for an outstanding writer and communications professional to help raise the profile of the ISM, promote the value of membership and engage professional musicians through high-quality content and campaigns. You will lead on the planning, writing, editing and publication of content across a wide range of channels, including the ISM website, newsletters, publications, marketing materials and external media. You will be responsible for developing compelling and persuasive content that supports membership growth, strengthens the ISM brand and communicates the organisation's work effectively to members and the wider music sector. You will also play a key role in managing the ISM's content strategy and SEO activity, working closely with the Website and Marketing Manager to improve content performance, increase visibility and attract new audiences through search. This will include content planning, keyword research, link-building activity and reporting on performance and engagement. Working collaboratively across the organisation, you will identify opportunities to showcase the work of the ISM Group, including its campaigns, events, resources, legal services and thought leadership. You will also work closely with the Chief Executive on the production of Music Journal, secure profile-raising opportunities for senior representatives and support the development of speeches, presentations and briefing materials. You will have significant experience in a communications, content, copywriting or marketing role and be able to demonstrate exceptional writing, editing and proofreading skills. You will have experience of producing engaging content for a variety of audiences and channels, alongside a strong understanding of content marketing, brand management and SEO best practice. If possible, you should have a music background. You will be joining a professional and committed staff team based in Bayswater, London. This is an excellent opportunity for a creative and proactive communications professional who wants to make a real impact in a leading organisation supporting musicians across the UK. For a full job description for this role please visit our website. To apply please send a CV and covering letter saying why you are right the person for the job Closing date is Tuesday 1st September at 8.30am. First interviews will take place face-to-face on Tuesday 8th September. Applications generated by AI will not be considered.
Senior Communications Officer (short term) Key responsibilities The post holder will work closely with the Foundation's Head of Marketing and Communications and other teams and on the following tasks: Content creation Plan and create content across digital channels, including for the website, video, social media and newsletter Maintain the communications calendar Work with consultants, partners and women entrepreneurs to develop video and written case studies. Website and digital Produce web content, maintaining good SEO practice Update and maintain evergreen pages Draft, edit and publish blogs and news stories Produce and maintain the (roughly) monthly newsletter Produce social media content, including graphic and video content Monitor and manage our social media platforms, including community/comment management Supporting other teams Support other teams with content production, funder relationships and reporting, including: o Events support - invitations, promotional materials and briefings o On-site event support - photography, video and branding o Design and branding support Systems maintenance and monitoring Manage shared mailboxes (website enquiries) Maintain comms assets, including videos, photos, logos, email signatures and templates Maintain Dropbox, Canva and other tools Maintain consent records Maintain digital and media monitoring, analytics and reporting. Carry out other reasonable tasks as agreed with the Head of Marketing and Communications.
Aug 04, 2026
Full time
Senior Communications Officer (short term) Key responsibilities The post holder will work closely with the Foundation's Head of Marketing and Communications and other teams and on the following tasks: Content creation Plan and create content across digital channels, including for the website, video, social media and newsletter Maintain the communications calendar Work with consultants, partners and women entrepreneurs to develop video and written case studies. Website and digital Produce web content, maintaining good SEO practice Update and maintain evergreen pages Draft, edit and publish blogs and news stories Produce and maintain the (roughly) monthly newsletter Produce social media content, including graphic and video content Monitor and manage our social media platforms, including community/comment management Supporting other teams Support other teams with content production, funder relationships and reporting, including: o Events support - invitations, promotional materials and briefings o On-site event support - photography, video and branding o Design and branding support Systems maintenance and monitoring Manage shared mailboxes (website enquiries) Maintain comms assets, including videos, photos, logos, email signatures and templates Maintain Dropbox, Canva and other tools Maintain consent records Maintain digital and media monitoring, analytics and reporting. Carry out other reasonable tasks as agreed with the Head of Marketing and Communications.
Are you a marketing professional who loves dogs? We're looking for a Marketing Automation Officer to help us spread the word about our work through email marketing and other digital channels. What does this role do? As Marketing Automation Officer, you will: manage e-marketing campaigns throughout the full lifecycle, from developing campaign briefs and agreeing timelines, to building automated journeys and monitoring their performance, manage audiences through ensuring data quality and compliance of email distribution lists and supporting with audience segmentation, ensuring messages reach the right audiences, work closely with colleagues across the Marketing and Communications division to coordinate campaign activity, regularly updating campaign stakeholders on performance. Interviews for this role are provisionally scheduled for week commencing 24th August 2026 and will take place on Teams. Could this be you? To be successful in this role, you'll need email marketing experience, specifically with experience working with Salesforce Marketing Cloud. We're looking for a strong technical candidate for this role, who has significant experience of building and delivering campaigns, as well as SQL proficiency to support selections, integrations and customisations. You'll be an excellent communicator, with the ability to translate organisational objectives into compelling marketing campaigns. A passion for animals and the work we do is essential. About Dogs Trust We love dogs. That's why we do whatever we can to make sure every four-legged friend gets the love they deserve. We'll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It's what we've been doing since 1891 and how we've grown to become the UK's leading dog charity, helping 12,000 loyal friends find their forever homes every year. To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role. Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Aug 04, 2026
Full time
Are you a marketing professional who loves dogs? We're looking for a Marketing Automation Officer to help us spread the word about our work through email marketing and other digital channels. What does this role do? As Marketing Automation Officer, you will: manage e-marketing campaigns throughout the full lifecycle, from developing campaign briefs and agreeing timelines, to building automated journeys and monitoring their performance, manage audiences through ensuring data quality and compliance of email distribution lists and supporting with audience segmentation, ensuring messages reach the right audiences, work closely with colleagues across the Marketing and Communications division to coordinate campaign activity, regularly updating campaign stakeholders on performance. Interviews for this role are provisionally scheduled for week commencing 24th August 2026 and will take place on Teams. Could this be you? To be successful in this role, you'll need email marketing experience, specifically with experience working with Salesforce Marketing Cloud. We're looking for a strong technical candidate for this role, who has significant experience of building and delivering campaigns, as well as SQL proficiency to support selections, integrations and customisations. You'll be an excellent communicator, with the ability to translate organisational objectives into compelling marketing campaigns. A passion for animals and the work we do is essential. About Dogs Trust We love dogs. That's why we do whatever we can to make sure every four-legged friend gets the love they deserve. We'll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It's what we've been doing since 1891 and how we've grown to become the UK's leading dog charity, helping 12,000 loyal friends find their forever homes every year. To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role. Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Job Title: Head of Impact and Insights Reporting to: Chief Transformation Officer Salary Range: £50,000 -£55,000 Contract Type: Permanent Location: Hybrid London or Sheffield Hours/Days per week: 35 hours per week, 9am - 5pm, Monday - Friday. We are Felix We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity. Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK's food rescue network, supporting 1.5 million people across the country. We're about fuller plates, fuller communities, and fuller lives. Purpose of the Job Development and delivery of the Data, Research and Impact strategy through a cascade of the overall business strategy by ensuring Felix uses robust evidence, technology and research to maximise its social impact and make effective strategic decisions. The role provides strategic leadership for the Impact & Insights function at a pivotal stage for Felix post-merger. It will also play a critical role as we reshape and transition Data, Digital and Technology, clarifying ownership of business logic, measurement frameworks, KPIs, data quality and governance so that Impact & Insights, Technology and business owners have clear accountabilities and can build greater organisational data maturity. Through this, the role will embed data-informed decision making across the organisation, underpinned by strong governance, reporting frameworks and cross-functional collaboration. Duties and Responsibilities Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. Empowerment and leadership of the Impact and Insights team Act as a key member of the Data, Digital, and Technology (DDaT) Senior Management Team, actively shaping our overarching technology roadmap and ensuring our data architecture supports long-term organisational growth. Lead the transition of roles and responsibilities as DDAT is reshaped, ensuring Impact & Insights takes clear ownership of business logic and insight requirements while working with Technology to inform the core reporting suite and data infrastructure, creating clearer accountabilities and a stronger, more effective department. Own business logic, measurement frameworks, KPI design and data quality reporting, working with business owners and Technology to strengthen data governance and organisational data maturity. Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, team working and communication. Monitor departmental KPI's and challenge improvement when required to ensure targets are achieved and improved. Establishes direction by developing strategies to attain long term goals. Shape and lead Impact and Insights as a strategic, trusted function that embeds a data-driven culture across the organisation. Lead the research, data and analytics strategy, ensuring evidence, insight and enabling technology drive impact, learning and innovation. Establish and embed data governance practices that improve data consistency, accountability, compliance, and the responsible use of information across the charity. Oversee the production of reporting and analytical outputs that turn complex evidence into clear, compelling insight for senior leaders, trustees and external stakeholders. Personally lead and deliver analysis for key strategic projects, ensuring robust evidence, insight and recommendations directly inform organisational priorities and decision-making. Work in partnership with fundraising, food and marketing teams to ensure insight, evidence and impact reporting are embedded in planning, delivery and strategic decision-making. Support systems, tools and processes for effective data capture, reporting, governance and insight generation, working closely with the BI Lead and data engineering team. Establish and advocate for appropriate use of AI and digital tools to improve or automate analysis, forecasting, reporting efficiency or insight generation, with appropriate governance in place. Strategically manage the Impact & Insights budget and resources effectively, ensuring investment is prioritised to deliver the greatest value for organisational learning, performance and impact. Essential Criteria Significant senior-level experience leading impact, insight, research, functions, with a track record of using evidence to shape organisational strategy and decision-making. Strong experience of developing impact measurement frameworks, KPIs and reporting approaches that demonstrate organisational performance and social impact. Experience of improving data governance, data quality and data management practices across teams, with a clear understanding of responsible data use and data privacy regulations (eg GDPR). Ability to lead and develop multidisciplinary teams, creating clarity, focus and high standards across insight generation, research and reporting. Strong strategic communication skills, including the ability to clearly articulate asks, recommendations and trade-offs to ELT, boards and senior stakeholders. Experience of contributing at senior management team level, influencing cross-functional roadmaps and priorities within data, digital or technology environments. Practical experience of using AI or advanced digital tools to strengthen analysis, insight generation, forecasting or reporting efficiency, alongside strong consideration of ethics, governance and adoption Excellent stakeholder management, able to build trusted relationships across functions and translate complex evidence into clear, actionable insight for varied audiences. Knowledge of Impact methods including Theory of Change and Social Return on Investment.
Aug 04, 2026
Full time
Job Title: Head of Impact and Insights Reporting to: Chief Transformation Officer Salary Range: £50,000 -£55,000 Contract Type: Permanent Location: Hybrid London or Sheffield Hours/Days per week: 35 hours per week, 9am - 5pm, Monday - Friday. We are Felix We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity. Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK's food rescue network, supporting 1.5 million people across the country. We're about fuller plates, fuller communities, and fuller lives. Purpose of the Job Development and delivery of the Data, Research and Impact strategy through a cascade of the overall business strategy by ensuring Felix uses robust evidence, technology and research to maximise its social impact and make effective strategic decisions. The role provides strategic leadership for the Impact & Insights function at a pivotal stage for Felix post-merger. It will also play a critical role as we reshape and transition Data, Digital and Technology, clarifying ownership of business logic, measurement frameworks, KPIs, data quality and governance so that Impact & Insights, Technology and business owners have clear accountabilities and can build greater organisational data maturity. Through this, the role will embed data-informed decision making across the organisation, underpinned by strong governance, reporting frameworks and cross-functional collaboration. Duties and Responsibilities Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. Empowerment and leadership of the Impact and Insights team Act as a key member of the Data, Digital, and Technology (DDaT) Senior Management Team, actively shaping our overarching technology roadmap and ensuring our data architecture supports long-term organisational growth. Lead the transition of roles and responsibilities as DDAT is reshaped, ensuring Impact & Insights takes clear ownership of business logic and insight requirements while working with Technology to inform the core reporting suite and data infrastructure, creating clearer accountabilities and a stronger, more effective department. Own business logic, measurement frameworks, KPI design and data quality reporting, working with business owners and Technology to strengthen data governance and organisational data maturity. Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, team working and communication. Monitor departmental KPI's and challenge improvement when required to ensure targets are achieved and improved. Establishes direction by developing strategies to attain long term goals. Shape and lead Impact and Insights as a strategic, trusted function that embeds a data-driven culture across the organisation. Lead the research, data and analytics strategy, ensuring evidence, insight and enabling technology drive impact, learning and innovation. Establish and embed data governance practices that improve data consistency, accountability, compliance, and the responsible use of information across the charity. Oversee the production of reporting and analytical outputs that turn complex evidence into clear, compelling insight for senior leaders, trustees and external stakeholders. Personally lead and deliver analysis for key strategic projects, ensuring robust evidence, insight and recommendations directly inform organisational priorities and decision-making. Work in partnership with fundraising, food and marketing teams to ensure insight, evidence and impact reporting are embedded in planning, delivery and strategic decision-making. Support systems, tools and processes for effective data capture, reporting, governance and insight generation, working closely with the BI Lead and data engineering team. Establish and advocate for appropriate use of AI and digital tools to improve or automate analysis, forecasting, reporting efficiency or insight generation, with appropriate governance in place. Strategically manage the Impact & Insights budget and resources effectively, ensuring investment is prioritised to deliver the greatest value for organisational learning, performance and impact. Essential Criteria Significant senior-level experience leading impact, insight, research, functions, with a track record of using evidence to shape organisational strategy and decision-making. Strong experience of developing impact measurement frameworks, KPIs and reporting approaches that demonstrate organisational performance and social impact. Experience of improving data governance, data quality and data management practices across teams, with a clear understanding of responsible data use and data privacy regulations (eg GDPR). Ability to lead and develop multidisciplinary teams, creating clarity, focus and high standards across insight generation, research and reporting. Strong strategic communication skills, including the ability to clearly articulate asks, recommendations and trade-offs to ELT, boards and senior stakeholders. Experience of contributing at senior management team level, influencing cross-functional roadmaps and priorities within data, digital or technology environments. Practical experience of using AI or advanced digital tools to strengthen analysis, insight generation, forecasting or reporting efficiency, alongside strong consideration of ethics, governance and adoption Excellent stakeholder management, able to build trusted relationships across functions and translate complex evidence into clear, actionable insight for varied audiences. Knowledge of Impact methods including Theory of Change and Social Return on Investment.
Communications & Liaison Officer Location: Wirral Salary: Up to 45,000 DOE Working Pattern: Hybrid Working (3 days office / 2 days home) We are seeking an enthusiastic and relationship-focused Communications & Liaison Officer to join a growing Marketing team. This is an exciting opportunity for a communications professional who enjoys building relationships, coordinating events, creating engaging content, and promoting meaningful initiatives. The successful candidate will play a key role in strengthening relationships with clients, charity partners, and external stakeholders while supporting the wider communications strategy. Working closely with marketing, internal communications, and legal teams, you will help raise the businesses profile, enhance stakeholder engagement, and ensure key messages are communicated effectively across multiple channels. Key Responsibilities Coordinate and support client, charity, networking, and internal events, ensuring successful delivery and a positive attendee experience. Build and maintain strong relationships with clients, charity partners, and key stakeholders. Act as a point of contact for external organisations and support partnership activities. Work closely with the Marketing Executive and Internal Communications team to ensure consistent messaging across all channels. Identify opportunities to promote the firm's people, achievements, campaigns, and community initiatives. Create engaging content for social media, websites, newsletters, and other communications platforms. Support and develop the firm's social media presence by creating content and increasing audience engagement. Assist with internal and external communications to keep colleagues, clients, and stakeholders informed. Collaborate with legal teams to develop thought leadership content, case studies, and client success stories. Ensure all communications align with the firm's brand, values, and regulatory requirements. Support Corporate Social Responsibility (CSR) initiatives and charitable partnerships, helping to maximise community impact. Monitor and report on the effectiveness of communications, events, and engagement activities. Key Skills & Experience Must have previous experience working in similar senior communications, marketing, public relations role. Excellent written and verbal communication skills. Strong relationship-building and stakeholder management abilities. Experience coordinating events and managing multiple projects simultaneously. Content creation experience across digital and social media platforms. Good understanding of social media and digital marketing best practices. Highly organised with strong attention to detail. Creative, proactive, and able to identify opportunities to increase engagement and brand awareness. Ability to work collaboratively with a range of internal and external stakeholders. Proficiency in Microsoft Office and marketing or social media management tools. Experience within legal, professional services, agency or a regulated environment would be advantageous. Company Benefits Salary up to 45,000 depending on experience Hybrid working model (3 days office / 2 days home) 23 days holiday plus bank holidays Income Protection Dental Plan Critical Illness Cover Death in Service Benefit Employee Assistance Programme Pension Scheme Excellent opportunities for career development and progression
Aug 04, 2026
Full time
Communications & Liaison Officer Location: Wirral Salary: Up to 45,000 DOE Working Pattern: Hybrid Working (3 days office / 2 days home) We are seeking an enthusiastic and relationship-focused Communications & Liaison Officer to join a growing Marketing team. This is an exciting opportunity for a communications professional who enjoys building relationships, coordinating events, creating engaging content, and promoting meaningful initiatives. The successful candidate will play a key role in strengthening relationships with clients, charity partners, and external stakeholders while supporting the wider communications strategy. Working closely with marketing, internal communications, and legal teams, you will help raise the businesses profile, enhance stakeholder engagement, and ensure key messages are communicated effectively across multiple channels. Key Responsibilities Coordinate and support client, charity, networking, and internal events, ensuring successful delivery and a positive attendee experience. Build and maintain strong relationships with clients, charity partners, and key stakeholders. Act as a point of contact for external organisations and support partnership activities. Work closely with the Marketing Executive and Internal Communications team to ensure consistent messaging across all channels. Identify opportunities to promote the firm's people, achievements, campaigns, and community initiatives. Create engaging content for social media, websites, newsletters, and other communications platforms. Support and develop the firm's social media presence by creating content and increasing audience engagement. Assist with internal and external communications to keep colleagues, clients, and stakeholders informed. Collaborate with legal teams to develop thought leadership content, case studies, and client success stories. Ensure all communications align with the firm's brand, values, and regulatory requirements. Support Corporate Social Responsibility (CSR) initiatives and charitable partnerships, helping to maximise community impact. Monitor and report on the effectiveness of communications, events, and engagement activities. Key Skills & Experience Must have previous experience working in similar senior communications, marketing, public relations role. Excellent written and verbal communication skills. Strong relationship-building and stakeholder management abilities. Experience coordinating events and managing multiple projects simultaneously. Content creation experience across digital and social media platforms. Good understanding of social media and digital marketing best practices. Highly organised with strong attention to detail. Creative, proactive, and able to identify opportunities to increase engagement and brand awareness. Ability to work collaboratively with a range of internal and external stakeholders. Proficiency in Microsoft Office and marketing or social media management tools. Experience within legal, professional services, agency or a regulated environment would be advantageous. Company Benefits Salary up to 45,000 depending on experience Hybrid working model (3 days office / 2 days home) 23 days holiday plus bank holidays Income Protection Dental Plan Critical Illness Cover Death in Service Benefit Employee Assistance Programme Pension Scheme Excellent opportunities for career development and progression
Job title: Outreach Officer Avon and Somerset, Devon and Cornwall Reports to: Therapies Assessor and Service Manager Salary: Salary of £26,227 per annum Location: Remote with regular travel across Avon and Somerset, Devon and Cornwall Hours: Full-Time, 37.5 hours per week Post No: 2WCSOCFT1 Context of role: The Outreach Officer plays a key role in raising awareness of services, strengthening community partnerships and supporting the delivery of high-quality bereavement support activities across the region. The postholder will engage with local networks, coordinate events, and support volunteers while ensuring effective monitoring, reporting and continuous improvement. Key responsibilities: Support Service: Event Coordination and Delivery Coordinate and deliver regular community engagement activities, including; coffee mornings and support events. Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions. Represent the organisation at regional events, including supporting fundraising and CYP teams when required. Co-lead on bookings and coordination of Ty Uchaf, our respite house. Awareness, Training and Engagement Lead on regional awareness training delivery for non-emergency services and community-based organisations. Deliver additional 2wish training programmes as required, including Children & Young People (CYP) and Bereavement in workplace support training. Lead awareness and advocacy activities with local support champions , including professionals within non-emergency services. Partnership and Network Development Actively engage with local bereavement networks through attendance at meetings, hosting information stands and building strong professional relationships across the region. Develop and maintain effective links with community partners to expand reach and awareness of services. Volunteer Support Act as a key local contact for volunteers. Support the recruitment, training and retention of volunteers in collaboration with the wider team. Administration, Monitoring and Reporting Maintain and take ownership of relevant systems and spreadsheets, including those used for: Event planning and delivery Marketing and communications Contact and engagement tracking Professional and family engagement records Accurately record interactions with stakeholders, including; families, professionals, champions and referral partners. Monitor and manage posts/content on Facebook family accounts. Quality Assurance and Improvement Support quality audits and contribute to continuous improvement processes. Collect and review feedback from events and training sessions to inform future development. General: To be responsible for organising own work agenda, time management and administration To keep clear and up to date records on database of activities with families and any ensuing action To promote the on-going work and continued support that 2wish can offer To work as part of a team providing support to suddenly bereaved families To work alongside support team and maintain a seamless approach to service delivery To maintain a high degree of confidentiality in accordance with the charity s policies To show respect and sensitivity for the cultural and religious beliefs of families To undertake learning opportunities and seek them out for the team To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate To attend weekend and evening community events in support of the charity as necessary Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided Contribute on the social media platforms maintained by 2wish It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken. This role is subject to a DBS check. Person specification: Experience Experience of community engagement, outreach or partnership working Experience of coordinating services for vulnerable people Experience of working with vulnerable people, including families and/or children Experience supporting or working with volunteers and bereaved individual Knowledge Have a good understanding of bereavement and the effects of grief on bereaved individuals and their families Have a good understanding of child and adult protection issues and how to respond to safeguard effectively Understand the principles of risk assessment and risk management for bereaved individuals and their families Understand and be committed to equal opportunities and diversity issues in policy and practice Skills/Qualifications/Abilities Experience of community engagement, outreach or partnership working Strong organisational and event coordination skills Confident delivering training or group sessions Ability to build and maintain relationships with diverse stakeholders Highly effective administrative skills Personal qualities Compassionate and empathetic Solution-focused with strong problem-solving skills Committed to continuous improvement and high-quality service delivery Willingness to travel regionally and attend occasional evening or weekend events What we do for you: Salary: Starting salary of £26,227 per annum Contract type: Permanent Hours: Normal office hours are 9am 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage in accordance with our expense policy, undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Location: This post is hybrid based with some travel across the region you are covering, as well as the office Additional benefits for our employees: An Employee Assistance Programme, including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts Auto-enrolment into company contributory pension scheme after 3 months service How to apply: Please return a CV and covering letter, or a CV and two-minute video, by email. Closing date: Friday 21st August 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.
Aug 03, 2026
Full time
Job title: Outreach Officer Avon and Somerset, Devon and Cornwall Reports to: Therapies Assessor and Service Manager Salary: Salary of £26,227 per annum Location: Remote with regular travel across Avon and Somerset, Devon and Cornwall Hours: Full-Time, 37.5 hours per week Post No: 2WCSOCFT1 Context of role: The Outreach Officer plays a key role in raising awareness of services, strengthening community partnerships and supporting the delivery of high-quality bereavement support activities across the region. The postholder will engage with local networks, coordinate events, and support volunteers while ensuring effective monitoring, reporting and continuous improvement. Key responsibilities: Support Service: Event Coordination and Delivery Coordinate and deliver regular community engagement activities, including; coffee mornings and support events. Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions. Represent the organisation at regional events, including supporting fundraising and CYP teams when required. Co-lead on bookings and coordination of Ty Uchaf, our respite house. Awareness, Training and Engagement Lead on regional awareness training delivery for non-emergency services and community-based organisations. Deliver additional 2wish training programmes as required, including Children & Young People (CYP) and Bereavement in workplace support training. Lead awareness and advocacy activities with local support champions , including professionals within non-emergency services. Partnership and Network Development Actively engage with local bereavement networks through attendance at meetings, hosting information stands and building strong professional relationships across the region. Develop and maintain effective links with community partners to expand reach and awareness of services. Volunteer Support Act as a key local contact for volunteers. Support the recruitment, training and retention of volunteers in collaboration with the wider team. Administration, Monitoring and Reporting Maintain and take ownership of relevant systems and spreadsheets, including those used for: Event planning and delivery Marketing and communications Contact and engagement tracking Professional and family engagement records Accurately record interactions with stakeholders, including; families, professionals, champions and referral partners. Monitor and manage posts/content on Facebook family accounts. Quality Assurance and Improvement Support quality audits and contribute to continuous improvement processes. Collect and review feedback from events and training sessions to inform future development. General: To be responsible for organising own work agenda, time management and administration To keep clear and up to date records on database of activities with families and any ensuing action To promote the on-going work and continued support that 2wish can offer To work as part of a team providing support to suddenly bereaved families To work alongside support team and maintain a seamless approach to service delivery To maintain a high degree of confidentiality in accordance with the charity s policies To show respect and sensitivity for the cultural and religious beliefs of families To undertake learning opportunities and seek them out for the team To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate To attend weekend and evening community events in support of the charity as necessary Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided Contribute on the social media platforms maintained by 2wish It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken. This role is subject to a DBS check. Person specification: Experience Experience of community engagement, outreach or partnership working Experience of coordinating services for vulnerable people Experience of working with vulnerable people, including families and/or children Experience supporting or working with volunteers and bereaved individual Knowledge Have a good understanding of bereavement and the effects of grief on bereaved individuals and their families Have a good understanding of child and adult protection issues and how to respond to safeguard effectively Understand the principles of risk assessment and risk management for bereaved individuals and their families Understand and be committed to equal opportunities and diversity issues in policy and practice Skills/Qualifications/Abilities Experience of community engagement, outreach or partnership working Strong organisational and event coordination skills Confident delivering training or group sessions Ability to build and maintain relationships with diverse stakeholders Highly effective administrative skills Personal qualities Compassionate and empathetic Solution-focused with strong problem-solving skills Committed to continuous improvement and high-quality service delivery Willingness to travel regionally and attend occasional evening or weekend events What we do for you: Salary: Starting salary of £26,227 per annum Contract type: Permanent Hours: Normal office hours are 9am 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage in accordance with our expense policy, undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Location: This post is hybrid based with some travel across the region you are covering, as well as the office Additional benefits for our employees: An Employee Assistance Programme, including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts Auto-enrolment into company contributory pension scheme after 3 months service How to apply: Please return a CV and covering letter, or a CV and two-minute video, by email. Closing date: Friday 21st August 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.
Charity People is delighted to be working with The Passage to recruit for a Digital Acquisition and Supporter Journey Officer to join their talented and passionate team. Providing innovative services that act with compassion and urgency the charity works with individuals before they reach crisis point, intervening quickly and providing practical help in the form of emergency shelter and tailored support. Also an advocacy organisation, The Passage uses its voice to advocate for those who aren't heard to bring about real systemic change. The Digital Acquisition and Supporter Journey Officer will focus on the hands-on delivery and optimisation of paid digital campaigns, email marketing and digital journeys that introduce new audiences to The Passage, encourage initial engagement, and ongoing relationships with supporters. Working collaboratively with Fundraising and Communications colleagues, the postholder will help to build, test and embed effective approaches to achieve these goals. Digital Acquisition and Supporter Journey Officer Contract: Permanent, full time role Salary: £37,199 Location: Hybrid role working between home and The Passage's Head Office in Victoria. For the first three months, while you get to know the organisation's frontline services, you will be required to be based in the office four days per week, following which time the requirement will reduce to three days per week in office. Closing date for applications: 9am on Thursday 20th August Interviews: week commencing 31st August This is an excellent opportunity for an individual with solid experience working within digital marketing with a particular focus on managing paid campaigns across Google and Meta and supporting on or developing supporter journeys to join an inspirational charity that works tirelessly to end street homelessness. Core responsibilities within the role will include: Coordinate the delivery and optimisation of paid digital campaigns across platforms such as Meta and Google to engage and retain supporters in-line with fundraising objectives Deliver paid digital marketing activity aimed at raising brand awareness, introducing new audiences to The Passage and strengthening understanding of our work and impact Support campaign testing and learning by trialling audiences, creative and messaging and reporting on results Coordinate the development and improvement of supporter journeys across key digital touchpoints, including email, website journeys, campaign landing pages, sign-up flows and donation journeys, ensuring alignment and integration with relevant internal teams to deliver a seamless end-to-end experience Identify areas for improvement within existing journeys and support the implementation of agreed changes. Continually review and improve the implementation of performance tracking, identifying practical improvements and supporting agreed changes to enhance effectiveness Monitor and collate performance data from digital platforms, analytics tools such as GA4 and CRM reports Produce regular performance summaries and contribute insights to inform future activity Support a test-and-learn approach by capturing learning and sharing it with colleagues in practical, accessible ways. Support the planning, creation and scheduling of email campaigns and automated supporter journeys Use segmentation and basic personalisation to improve relevance and engagement We'd love to hear from individuals with the following skills and experience: Experience working in a digital marketing, digital fundraising or supporter engagement role Experience supporting or coordinating paid digital advertising campaigns including Knowledge of digital acquisition principles and paid advertising platforms such as Meta and Google Experience contributing to the development or improvement of digital supporter or customer journeys Experience supporting email marketing activity, including segmentation and scheduling, with knowledge of email marketing tools and CRM systems Experience supporting the implementation or use of digital tracking, analytics or measurement tools (e.g. GA4, platform pixels) to monitor campaign or journey performance Experience working with performance data and basic analytics; as well as an understanding of digital analytics and performance measurement Experience testing and optimising digital content, campaigns or journeys, and an understanding of how insight and testing can be used to improve digital outcomes Experience of working in a charity setting or similar is desired but not essential. If you have the following skills and experience we'd love to hear from you! Please reach out to Alice Wood at Charity People today with a copy of your CV to get the process started. If your experience matches what we're looking for, we'll be in touch to arrange a phone call. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Aug 03, 2026
Full time
Charity People is delighted to be working with The Passage to recruit for a Digital Acquisition and Supporter Journey Officer to join their talented and passionate team. Providing innovative services that act with compassion and urgency the charity works with individuals before they reach crisis point, intervening quickly and providing practical help in the form of emergency shelter and tailored support. Also an advocacy organisation, The Passage uses its voice to advocate for those who aren't heard to bring about real systemic change. The Digital Acquisition and Supporter Journey Officer will focus on the hands-on delivery and optimisation of paid digital campaigns, email marketing and digital journeys that introduce new audiences to The Passage, encourage initial engagement, and ongoing relationships with supporters. Working collaboratively with Fundraising and Communications colleagues, the postholder will help to build, test and embed effective approaches to achieve these goals. Digital Acquisition and Supporter Journey Officer Contract: Permanent, full time role Salary: £37,199 Location: Hybrid role working between home and The Passage's Head Office in Victoria. For the first three months, while you get to know the organisation's frontline services, you will be required to be based in the office four days per week, following which time the requirement will reduce to three days per week in office. Closing date for applications: 9am on Thursday 20th August Interviews: week commencing 31st August This is an excellent opportunity for an individual with solid experience working within digital marketing with a particular focus on managing paid campaigns across Google and Meta and supporting on or developing supporter journeys to join an inspirational charity that works tirelessly to end street homelessness. Core responsibilities within the role will include: Coordinate the delivery and optimisation of paid digital campaigns across platforms such as Meta and Google to engage and retain supporters in-line with fundraising objectives Deliver paid digital marketing activity aimed at raising brand awareness, introducing new audiences to The Passage and strengthening understanding of our work and impact Support campaign testing and learning by trialling audiences, creative and messaging and reporting on results Coordinate the development and improvement of supporter journeys across key digital touchpoints, including email, website journeys, campaign landing pages, sign-up flows and donation journeys, ensuring alignment and integration with relevant internal teams to deliver a seamless end-to-end experience Identify areas for improvement within existing journeys and support the implementation of agreed changes. Continually review and improve the implementation of performance tracking, identifying practical improvements and supporting agreed changes to enhance effectiveness Monitor and collate performance data from digital platforms, analytics tools such as GA4 and CRM reports Produce regular performance summaries and contribute insights to inform future activity Support a test-and-learn approach by capturing learning and sharing it with colleagues in practical, accessible ways. Support the planning, creation and scheduling of email campaigns and automated supporter journeys Use segmentation and basic personalisation to improve relevance and engagement We'd love to hear from individuals with the following skills and experience: Experience working in a digital marketing, digital fundraising or supporter engagement role Experience supporting or coordinating paid digital advertising campaigns including Knowledge of digital acquisition principles and paid advertising platforms such as Meta and Google Experience contributing to the development or improvement of digital supporter or customer journeys Experience supporting email marketing activity, including segmentation and scheduling, with knowledge of email marketing tools and CRM systems Experience supporting the implementation or use of digital tracking, analytics or measurement tools (e.g. GA4, platform pixels) to monitor campaign or journey performance Experience working with performance data and basic analytics; as well as an understanding of digital analytics and performance measurement Experience testing and optimising digital content, campaigns or journeys, and an understanding of how insight and testing can be used to improve digital outcomes Experience of working in a charity setting or similar is desired but not essential. If you have the following skills and experience we'd love to hear from you! Please reach out to Alice Wood at Charity People today with a copy of your CV to get the process started. If your experience matches what we're looking for, we'll be in touch to arrange a phone call. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Belmont Recruitment are currently looking for a Social Media Officer to join Cheshire & Warrington Combined Authority on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday, Key Responsibilities Create, schedule and publish engaging content across all social media platforms, ensuring accuracy, accessibility and brand consistency. Produce high-quality graphics, short-form videos, animations and other multimedia content tailored to different audiences and platforms. Monitor social media channels, responding to comments and messages whilst escalating issues where appropriate. Work collaboratively with communications teams across constituent councils and partner organisations to deliver coordinated messaging. Support statutory consultations by producing clear, accessible and engaging digital content. Monitor social media performance using analytics tools and make recommendations to improve engagement and reach. Assist with digital marketing campaigns, including paid social media activity. Provide rapid social media support during breaking news, incidents and reputational issues. About You Previous experience managing or delivering social media content within a professional or public-facing organisation. Excellent understanding of social media platforms, current trends, algorithms and audience engagement. Experience creating engaging digital content including graphics, short-form video and multimedia assets. Strong copywriting skills with the ability to tailor content for different audiences. Please apply with an up to date CV ASAP if this role would be of interest to you!
Jul 31, 2026
Contractor
Belmont Recruitment are currently looking for a Social Media Officer to join Cheshire & Warrington Combined Authority on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday, Key Responsibilities Create, schedule and publish engaging content across all social media platforms, ensuring accuracy, accessibility and brand consistency. Produce high-quality graphics, short-form videos, animations and other multimedia content tailored to different audiences and platforms. Monitor social media channels, responding to comments and messages whilst escalating issues where appropriate. Work collaboratively with communications teams across constituent councils and partner organisations to deliver coordinated messaging. Support statutory consultations by producing clear, accessible and engaging digital content. Monitor social media performance using analytics tools and make recommendations to improve engagement and reach. Assist with digital marketing campaigns, including paid social media activity. Provide rapid social media support during breaking news, incidents and reputational issues. About You Previous experience managing or delivering social media content within a professional or public-facing organisation. Excellent understanding of social media platforms, current trends, algorithms and audience engagement. Experience creating engaging digital content including graphics, short-form video and multimedia assets. Strong copywriting skills with the ability to tailor content for different audiences. Please apply with an up to date CV ASAP if this role would be of interest to you!
About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter plc oversees £134.8 billion in customer investments (as at 30 September 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role A pivotal enterprise leadership role, reporting to the Chief Customer Officer, responsible for defining how Quilter understands customer needs and turns insight into better experiences, stronger outcomes and smarter business decisions. Leading a newly established function spanning customer experience, research, insight, analytics, digital experience, correspondence, inclusion and vulnerability, you will create a single, enterprise-wide view of customer needs and priorities. You will champion customer-led, evidence-based decision-making across proposition development, change, governance and strategic investment, helping deliver Quilter's ambition to be a true Customer Champion. Key Responsibilities Define and deliver Quilter's customer experience and insight strategy, driving the Customer Champion agenda across the Group. Provide ExCo and the Board with a single, evidence-based view of customer needs, behaviours, outcomes and emerging trends. Lead Customer Champion and Operating Model OKRs, ensuring clear links between customer outcomes, strategic priorities and business performance. Drive end-to-end journey improvement, focusing investment on the moments that matter most to customers and the business. Turn customer research, behavioural insight and analytics into actionable recommendations that improve outcomes and inform strategic decisions. Own customer communications and digital experiences, ensuring they are clear, accessible, inclusive and compliant. Embed inclusion, vulnerability and Consumer Duty principles across customer journeys, propositions and servicing models. Lead customer-focused governance and reporting, highlighting risks, opportunities and performance insights. Build and inspire a high-performing multidisciplinary team, partnering across Product, Digital, Operations, Distribution, Marketing, Risk and Technology. About You You are a credible enterprise leader with the judgement, presence and influencing skills to operate at Board and ExCo level, challenge constructively, and shape decisions where customer outcomes, experience integrity or strategic alignment are at stake. Technical proficiency: Customer journey mapping, diagnostic insight and redesign across complex end-to-end journeys. Advanced qualitative and quantitative research methods, including behavioural science, segmentation, ethnography and attitudinal research. Behavioural analytics and data literacy, including propensity modelling, attrition analysis, lifetime value and experience driver analysis. Experience design, service design and UX methods, including accessibility and usability standards across digital and non-digital channels. Customer correspondence and content design, voice of customer platforms, NPS and satisfaction measures, and customer outcome reporting. Strong understanding of customer vulnerability frameworks, inclusive design, Consumer Duty and customer outcome reporting requirements. Ability to embed customer testing, experimentation, iterative design and evidence-led prioritisation into delivery and decision making. Business skills and expertise: Strategic customer-led thinking, with the ability to set and lead an enterprise-wide experience, research and insight agenda. Deep understanding of wealth management customer needs, journeys, adviser models and the regulated environment. Proven ability to shape senior decision making through clear narratives, sound judgement, strong recommendations and constructive challenge.
Jul 31, 2026
Full time
About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter plc oversees £134.8 billion in customer investments (as at 30 September 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role A pivotal enterprise leadership role, reporting to the Chief Customer Officer, responsible for defining how Quilter understands customer needs and turns insight into better experiences, stronger outcomes and smarter business decisions. Leading a newly established function spanning customer experience, research, insight, analytics, digital experience, correspondence, inclusion and vulnerability, you will create a single, enterprise-wide view of customer needs and priorities. You will champion customer-led, evidence-based decision-making across proposition development, change, governance and strategic investment, helping deliver Quilter's ambition to be a true Customer Champion. Key Responsibilities Define and deliver Quilter's customer experience and insight strategy, driving the Customer Champion agenda across the Group. Provide ExCo and the Board with a single, evidence-based view of customer needs, behaviours, outcomes and emerging trends. Lead Customer Champion and Operating Model OKRs, ensuring clear links between customer outcomes, strategic priorities and business performance. Drive end-to-end journey improvement, focusing investment on the moments that matter most to customers and the business. Turn customer research, behavioural insight and analytics into actionable recommendations that improve outcomes and inform strategic decisions. Own customer communications and digital experiences, ensuring they are clear, accessible, inclusive and compliant. Embed inclusion, vulnerability and Consumer Duty principles across customer journeys, propositions and servicing models. Lead customer-focused governance and reporting, highlighting risks, opportunities and performance insights. Build and inspire a high-performing multidisciplinary team, partnering across Product, Digital, Operations, Distribution, Marketing, Risk and Technology. About You You are a credible enterprise leader with the judgement, presence and influencing skills to operate at Board and ExCo level, challenge constructively, and shape decisions where customer outcomes, experience integrity or strategic alignment are at stake. Technical proficiency: Customer journey mapping, diagnostic insight and redesign across complex end-to-end journeys. Advanced qualitative and quantitative research methods, including behavioural science, segmentation, ethnography and attitudinal research. Behavioural analytics and data literacy, including propensity modelling, attrition analysis, lifetime value and experience driver analysis. Experience design, service design and UX methods, including accessibility and usability standards across digital and non-digital channels. Customer correspondence and content design, voice of customer platforms, NPS and satisfaction measures, and customer outcome reporting. Strong understanding of customer vulnerability frameworks, inclusive design, Consumer Duty and customer outcome reporting requirements. Ability to embed customer testing, experimentation, iterative design and evidence-led prioritisation into delivery and decision making. Business skills and expertise: Strategic customer-led thinking, with the ability to set and lead an enterprise-wide experience, research and insight agenda. Deep understanding of wealth management customer needs, journeys, adviser models and the regulated environment. Proven ability to shape senior decision making through clear narratives, sound judgement, strong recommendations and constructive challenge.
Business Manager Revenue (m/f/d) - London London Founded in 2016 and headquartered in Munich, enmacc is a high growth scale-up with a diverse team of over 100 professionals. We're passionate about energy, technology, and building something that makes a real impact. If you are looking for an entrepreneurial environment where your work directly contributes to a more sustainable and digital energy future, we invite you to submit your application below. Your Mission: Join us in re-igniting the international energy trading market and leave your mark on how energy traders work! We are seeking a highly motivated and strategic Business Manager Revenue to act as an impact multiplier for our Chief Revenue Officer. This is a critical role that will work in close partnership with the CRO, CoS and Head of RevOps to drive strategic initiatives, manage key projects, and ensure the seamless operation of the entire revenue organisation. You will be at the heart of our growth engine, helping to drive forward our sales strategy, optimise our processes, provide day-to-day support, enable cross-departmental alignment, organise revenue management and staff related meetings and enable data driven strategic decisions. The ideal candidate is a natural leader, an exceptional communicator, and a master of organisation. You are comfortable navigating ambiguity, adept at managing complex projects, and have a deep understanding of how to operate an OKR (Objectives and Key Results) framework to drive measurable success. Your Responsibilities: Strategic Impact & OKR Management: Partner with the CRO to support execution of the company's revenue strategy. Support the OKR process for the revenue organisation, tracking progress and ensuring alignment across all teams (Sales, Marketing, Revenue Operations & Customer Success). Translate strategic priorities into actionable plans and tangible results. Communication & Stakeholder Management: Serve as a key liaison between the CRO and other stakeholders, including the executive team, revenue management, and cross-functional leaders. Prepare and deliver high-impact communications, presentations, and reports for various audiences. Ensure a consistent and transparent flow of information throughout the revenue organisation. Project Management & Execution: Lead and manage high-priority projects and strategic initiatives on behalf of the CRO. Develop detailed project plans, track milestones, and ensure timely and successful delivery. Proactively identify and resolve roadblocks to keep projects on track.Operational Excellence: Work with the CRO to optimise the rhythm of the business, including leading agenda planning for key meetings, tracking action items, and ensuring follow-through. Your profile: Strategic Background: 5+ years in high-growth tech (Chief of Staff, Business Ops, Consulting or Commercial Lead). Expert Execution: Comfortable working within an OKR framework and being data-driven in problem-solving. Influence: Low-ego confident collaborator; able to influence without authority across all levels. Executive Presence: Expert at communicating complex information in a variety of forms and to varied audiences. Operational Agility: Highly organised under pressure; willingness to travel up to 50% as required to support business needs. Don't match every single requirement? We still want to hear from you! Our offer Competitive compensation package, including 28 days of annual leave. Entrepreneurial, impact-driven culture with flat hierarchies and high autonomy. Hybrid & Workation flexibility that balances office connection with the freedom to work from home or abroad. €2,000 annual L&D budget plus 5 dedicated "Level Up" days to fuel your growth (for all full-time employees). Commute & Wellness support, including fully covered gym memberships and paid transportation for office days. Inclusive, international team that celebrates diversity and offers language classes to help you settle in. AI-first environment where you'll collaborate with a dedicated AI Philosophy and cross-functional expert groups. Premium tech & workspaces, featuring top-tier Apple/Bose hardware in modern, dog-friendly offices. enmacc is Europe's largest over-the-counter trading platform for energy and environmental commodities. We are digitizing the world's energy markets by replacing manual, outdated processes with speed, transparency, and liquidity. Our platform empowers a massive network of over 2,400 active traders to manage risk and accelerate the global energy transition. By providing a secure and efficient trading environment for 650+ companies, we facilitate more than 14,000 monthly requests for quotes and 8,000 monthly trades. With a traded volume exceeding 60 TWh per month, enmacc enables energy suppliers, industrial companies, and trading houses to access the liquidity they need to thrive in a shifting market. As anEqual Opportunity Employer, enmacc is a diverse environment where all backgrounds, identities, and cultures are welcomed and celebrated. If you're excited about this role, apply and help us shape the future of energy trading!
Jul 31, 2026
Full time
Business Manager Revenue (m/f/d) - London London Founded in 2016 and headquartered in Munich, enmacc is a high growth scale-up with a diverse team of over 100 professionals. We're passionate about energy, technology, and building something that makes a real impact. If you are looking for an entrepreneurial environment where your work directly contributes to a more sustainable and digital energy future, we invite you to submit your application below. Your Mission: Join us in re-igniting the international energy trading market and leave your mark on how energy traders work! We are seeking a highly motivated and strategic Business Manager Revenue to act as an impact multiplier for our Chief Revenue Officer. This is a critical role that will work in close partnership with the CRO, CoS and Head of RevOps to drive strategic initiatives, manage key projects, and ensure the seamless operation of the entire revenue organisation. You will be at the heart of our growth engine, helping to drive forward our sales strategy, optimise our processes, provide day-to-day support, enable cross-departmental alignment, organise revenue management and staff related meetings and enable data driven strategic decisions. The ideal candidate is a natural leader, an exceptional communicator, and a master of organisation. You are comfortable navigating ambiguity, adept at managing complex projects, and have a deep understanding of how to operate an OKR (Objectives and Key Results) framework to drive measurable success. Your Responsibilities: Strategic Impact & OKR Management: Partner with the CRO to support execution of the company's revenue strategy. Support the OKR process for the revenue organisation, tracking progress and ensuring alignment across all teams (Sales, Marketing, Revenue Operations & Customer Success). Translate strategic priorities into actionable plans and tangible results. Communication & Stakeholder Management: Serve as a key liaison between the CRO and other stakeholders, including the executive team, revenue management, and cross-functional leaders. Prepare and deliver high-impact communications, presentations, and reports for various audiences. Ensure a consistent and transparent flow of information throughout the revenue organisation. Project Management & Execution: Lead and manage high-priority projects and strategic initiatives on behalf of the CRO. Develop detailed project plans, track milestones, and ensure timely and successful delivery. Proactively identify and resolve roadblocks to keep projects on track.Operational Excellence: Work with the CRO to optimise the rhythm of the business, including leading agenda planning for key meetings, tracking action items, and ensuring follow-through. Your profile: Strategic Background: 5+ years in high-growth tech (Chief of Staff, Business Ops, Consulting or Commercial Lead). Expert Execution: Comfortable working within an OKR framework and being data-driven in problem-solving. Influence: Low-ego confident collaborator; able to influence without authority across all levels. Executive Presence: Expert at communicating complex information in a variety of forms and to varied audiences. Operational Agility: Highly organised under pressure; willingness to travel up to 50% as required to support business needs. Don't match every single requirement? We still want to hear from you! Our offer Competitive compensation package, including 28 days of annual leave. Entrepreneurial, impact-driven culture with flat hierarchies and high autonomy. Hybrid & Workation flexibility that balances office connection with the freedom to work from home or abroad. €2,000 annual L&D budget plus 5 dedicated "Level Up" days to fuel your growth (for all full-time employees). Commute & Wellness support, including fully covered gym memberships and paid transportation for office days. Inclusive, international team that celebrates diversity and offers language classes to help you settle in. AI-first environment where you'll collaborate with a dedicated AI Philosophy and cross-functional expert groups. Premium tech & workspaces, featuring top-tier Apple/Bose hardware in modern, dog-friendly offices. enmacc is Europe's largest over-the-counter trading platform for energy and environmental commodities. We are digitizing the world's energy markets by replacing manual, outdated processes with speed, transparency, and liquidity. Our platform empowers a massive network of over 2,400 active traders to manage risk and accelerate the global energy transition. By providing a secure and efficient trading environment for 650+ companies, we facilitate more than 14,000 monthly requests for quotes and 8,000 monthly trades. With a traded volume exceeding 60 TWh per month, enmacc enables energy suppliers, industrial companies, and trading houses to access the liquidity they need to thrive in a shifting market. As anEqual Opportunity Employer, enmacc is a diverse environment where all backgrounds, identities, and cultures are welcomed and celebrated. If you're excited about this role, apply and help us shape the future of energy trading!
Marketing & Events Officer Permanent Full Time Term Time Only or All Year Round Fully Office Based We're recruiting a Marketing & Events Officer to join a well-established independent school in Reading. This is a fantastic opportunity to play a key role in promoting the school, strengthening relationships with its community and delivering a range of engaging events throughout the year. Working as part of a collaborative team, you'll support marketing and communications activities, organise events, manage social media channels, create engaging content and help build lasting relationships with students, alumni and the wider school community. Benefits: 25 days holiday + bank holidays Generous pension scheme Private Healthcare Electric car scheme Free parking Sports facilities Free meals on site Employee Assistance Programme Income Protection Key responsibilities as the Marketing & Events Officer : Plan, coordinate and deliver a variety of school, networking and community events. Create engaging content for social media, newsletters, websites and marketing campaigns. Manage and grow online communities, ensuring content remains fresh and engaging. Build and maintain relationships with alumni, students and other key stakeholders. Support fundraising initiatives and community engagement activities. Maintain CRM records and produce reports where required. Work closely with colleagues across the school to deliver successful events and communications. The successful Marketing & Events Officer will have the following related skills / experience: Previous experience in marketing, events, communications or community engagement. Excellent written and verbal communication skills. Experience managing social media platforms and creating engaging content. Strong organisational skills with the ability to manage multiple projects simultaneously. Confidence building relationships with a wide range of people. Good IT skills and experience using CRM systems would be advantageous. A proactive, creative and positive approach to work.
Jul 31, 2026
Full time
Marketing & Events Officer Permanent Full Time Term Time Only or All Year Round Fully Office Based We're recruiting a Marketing & Events Officer to join a well-established independent school in Reading. This is a fantastic opportunity to play a key role in promoting the school, strengthening relationships with its community and delivering a range of engaging events throughout the year. Working as part of a collaborative team, you'll support marketing and communications activities, organise events, manage social media channels, create engaging content and help build lasting relationships with students, alumni and the wider school community. Benefits: 25 days holiday + bank holidays Generous pension scheme Private Healthcare Electric car scheme Free parking Sports facilities Free meals on site Employee Assistance Programme Income Protection Key responsibilities as the Marketing & Events Officer : Plan, coordinate and deliver a variety of school, networking and community events. Create engaging content for social media, newsletters, websites and marketing campaigns. Manage and grow online communities, ensuring content remains fresh and engaging. Build and maintain relationships with alumni, students and other key stakeholders. Support fundraising initiatives and community engagement activities. Maintain CRM records and produce reports where required. Work closely with colleagues across the school to deliver successful events and communications. The successful Marketing & Events Officer will have the following related skills / experience: Previous experience in marketing, events, communications or community engagement. Excellent written and verbal communication skills. Experience managing social media platforms and creating engaging content. Strong organisational skills with the ability to manage multiple projects simultaneously. Confidence building relationships with a wide range of people. Good IT skills and experience using CRM systems would be advantageous. A proactive, creative and positive approach to work.
Marketing Officer Location: Kegworth, East Midlands 12-Month Fixed-Term Contract Immediate Start Available Salary: 40,000 - 45,000 + Excellent Benefits Office based for the first 6 months, then will move to become a hybrid role We are recruiting on behalf of a leading organisation within the construction and civil engineering sector for an experienced Marketing Officer to join their growing team on a 12-month fixed-term contract . This is an exciting opportunity for a creative, proactive, and driven marketing professional to play a key role in strengthening brand awareness and supporting business growth across the UK and Ireland. The successful candidate will have the opportunity to work on a diverse range of projects, creating engaging marketing campaigns and content while contributing to the promotion of high-profile construction and infrastructure projects. The Role Reporting into the senior leadership team, you will support and deliver a wide range of marketing initiatives, helping to enhance the company's profile, engage stakeholders, and showcase project successes. This is a hands-on role that will see you taking marketing ideas from concept through to delivery, creating compelling content across multiple channels and supporting strategic marketing objectives. Key Responsibilities Plan and deliver marketing activities to promote projects, services, and company branding. Create engaging content including photography, graphics, video content, and digital assets. Produce infographics, presentations, brochures, promotional materials, and marketing collateral. Manage and develop content across social media platforms, websites, press releases, and short-form video channels. Support the planning and delivery of events, project launches, site visits, and promotional activities. Monitor campaign performance and provide analysis, reporting, and recommendations. Coordinate multiple marketing projects in line with strategic marketing plans. Maintain marketing budgets and contribute to internal management and board reports. Monitor industry trends and identify innovative marketing opportunities. Collaborate with internal departments to support business-wide marketing initiatives. Support community engagement and social value activities. Ensure all communications reflect company values, culture, and brand standards. About You Third-level qualification in Marketing, Design, Communications, or a related discipline. Minimum 5 years' experience in a similar marketing role. Experience within the construction, engineering, or built environment sector would be advantageous but not essential. Proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator) and/or Canva. Experience producing photography, video content, and editing digital media. Strong creativity with the ability to develop concepts through to finished marketing outputs. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage multiple projects and deadlines. Ability to work independently while contributing positively to a wider team. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
Jul 31, 2026
Contractor
Marketing Officer Location: Kegworth, East Midlands 12-Month Fixed-Term Contract Immediate Start Available Salary: 40,000 - 45,000 + Excellent Benefits Office based for the first 6 months, then will move to become a hybrid role We are recruiting on behalf of a leading organisation within the construction and civil engineering sector for an experienced Marketing Officer to join their growing team on a 12-month fixed-term contract . This is an exciting opportunity for a creative, proactive, and driven marketing professional to play a key role in strengthening brand awareness and supporting business growth across the UK and Ireland. The successful candidate will have the opportunity to work on a diverse range of projects, creating engaging marketing campaigns and content while contributing to the promotion of high-profile construction and infrastructure projects. The Role Reporting into the senior leadership team, you will support and deliver a wide range of marketing initiatives, helping to enhance the company's profile, engage stakeholders, and showcase project successes. This is a hands-on role that will see you taking marketing ideas from concept through to delivery, creating compelling content across multiple channels and supporting strategic marketing objectives. Key Responsibilities Plan and deliver marketing activities to promote projects, services, and company branding. Create engaging content including photography, graphics, video content, and digital assets. Produce infographics, presentations, brochures, promotional materials, and marketing collateral. Manage and develop content across social media platforms, websites, press releases, and short-form video channels. Support the planning and delivery of events, project launches, site visits, and promotional activities. Monitor campaign performance and provide analysis, reporting, and recommendations. Coordinate multiple marketing projects in line with strategic marketing plans. Maintain marketing budgets and contribute to internal management and board reports. Monitor industry trends and identify innovative marketing opportunities. Collaborate with internal departments to support business-wide marketing initiatives. Support community engagement and social value activities. Ensure all communications reflect company values, culture, and brand standards. About You Third-level qualification in Marketing, Design, Communications, or a related discipline. Minimum 5 years' experience in a similar marketing role. Experience within the construction, engineering, or built environment sector would be advantageous but not essential. Proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator) and/or Canva. Experience producing photography, video content, and editing digital media. Strong creativity with the ability to develop concepts through to finished marketing outputs. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage multiple projects and deadlines. Ability to work independently while contributing positively to a wider team. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
Waystone is a leading asset servicing solutions provider of institutional governance, administration, risk and compliance services to financial institutions. With over 25 years' experience and a comprehensive range of specialist services to its name, Waystone helps our clients structure, operate and grow through our expertise, innovation and digitisation, backed by the operational scale to support global expansion Reporting to the Chief Revenue Officer the Chief Marketing Officer (CMO) will be an integral part of the team's success. The CMO will be responsible for developing and executing a comprehensive marketing strategy that drives brand awareness, customer acquisition, innovation and revenue growth across Waystone's products and services. This role provides visionary leadership and hands on direction across all marketing disciplines, ensuring the growth of market share, revenue, and customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Develop Marketing Strategy: Lead the design and implementation of the marketing strategy aligned with company objectives. Support the group with the strategic advice and tasks on newly acquired Company integration. Brand Positioning: Build, evolve, and manage a compelling brand that differentiates the company from its competitors. Collaborating with the business to uncover insights for developing marketing and branding strategies for existing and new products. Lead Marketing Team: Build, mentor, and manage a high performance marketing team across digital, product, brand, PR, and events to foster a culture of innovation and excellence. Demand Generation: Establish and oversee multi channel marketing campaigns that drive qualified leads and revenue growth. Digital Marketing: Lead digital marketing strategy across SEO, paid media, social media, email marketing, and marketing automation platforms. Drive the adoption of AI powered tools to accelerate content production, campaign optimisation, and audience personalisation at scale. Product Marketing: Collaborate with Product and Sales to define positioning, messaging, and go to market strategies for new and existing offerings. Customer Insights: Utilize analytics and customer research to identify market trends, customer needs, and opportunities for growth. Budget & Resource Management: Develop and manage the marketing budget, aligning spend with strategic priorities allocating resources effectively and demonstrate ROI on marketing investments. Vendor Management: Oversight of third party marketing contractors, tracking KPIS and projects to ensure quality and timely delivery of services. Communications Final review and sign off with support of CRO on key externally distributed Waystone literature and communications. Innovation Stay abreast of industry trends, competitive landscape, and emerging technologies with particular focus on AI and automation- to inform marketing strategies, improve team productivity, and maintain a competitive edge. Champion a culture of experimentation and continuous improvement across the marketing function. Executive Stakeholder Management: Working closely with the Senior Management Team and C Suite to develop and implement the boards view of the strategic vision and positioning of Waystone REQUIREMENTS Experience Extensive marketing experience with recent experience in a senior leadership role (VP Marketing or CMO). Strong track record of delivering results Understand key performance metrics and tracking tools for market research, forecasts, competitor analyses, campaign results, and consumer trends, and translate results into actionable insights for marketing team. Expertise across digital marketing, branding, and lead generation. (Preferably in a partnership or professional services) with knowledge of the financial services industry. Strong analytical, communication, and storytelling abilities. Strong understanding of data analytics and marketing attribution Skilled in nurturing cross functional relationships with Sales, Product, and Operations. Strong relationship management skills and the ability to understand and respond to the needs of internal stakeholders. A team player with the ability to build relationships within the marketing team both locally and globally, and across partners and staff at all levels across the firm. Excellent verbal and written communications skills with strong attention to detail. Strategic thinker with the results oriented mindset. Strong leadership and team building abilities. Excellent communication and interpersonal skills. Innovative and adaptable with a growth mindset. Experience with CRM systems, and how to maximise the data value, as well as being highly proficient in MS applications including Word, Excel, and PowerPoint. Excellent project, organisational and time management skills. Has a proven track record of successfully managing a team. AI & Marketing Technology Proven ability to lead the strategic adoption of AI across a marketing function - identifying where AI creates genuine competitive advantage in content, campaigns, personalisation, and analytics, and building the capability within the team to realise it. Strong working knowledge of AI-powered marketing platforms and tools, including generative AI for content, AI-driven SEO and paid media optimisation, marketing automation, and predictive analytics. Experience evaluating and embedding new marketing technologies at an organisational level, with the commercial judgement to distinguish tools that drive real value from those that do not. Understanding of responsible AI use in a regulated financial services environment, including data privacy, accuracy, brand risk, and the appropriate governance of AI-generated content and decisions. Education Internationally recognised bachelor's degree in business, marketing, communications, or related field
Jul 31, 2026
Full time
Waystone is a leading asset servicing solutions provider of institutional governance, administration, risk and compliance services to financial institutions. With over 25 years' experience and a comprehensive range of specialist services to its name, Waystone helps our clients structure, operate and grow through our expertise, innovation and digitisation, backed by the operational scale to support global expansion Reporting to the Chief Revenue Officer the Chief Marketing Officer (CMO) will be an integral part of the team's success. The CMO will be responsible for developing and executing a comprehensive marketing strategy that drives brand awareness, customer acquisition, innovation and revenue growth across Waystone's products and services. This role provides visionary leadership and hands on direction across all marketing disciplines, ensuring the growth of market share, revenue, and customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Develop Marketing Strategy: Lead the design and implementation of the marketing strategy aligned with company objectives. Support the group with the strategic advice and tasks on newly acquired Company integration. Brand Positioning: Build, evolve, and manage a compelling brand that differentiates the company from its competitors. Collaborating with the business to uncover insights for developing marketing and branding strategies for existing and new products. Lead Marketing Team: Build, mentor, and manage a high performance marketing team across digital, product, brand, PR, and events to foster a culture of innovation and excellence. Demand Generation: Establish and oversee multi channel marketing campaigns that drive qualified leads and revenue growth. Digital Marketing: Lead digital marketing strategy across SEO, paid media, social media, email marketing, and marketing automation platforms. Drive the adoption of AI powered tools to accelerate content production, campaign optimisation, and audience personalisation at scale. Product Marketing: Collaborate with Product and Sales to define positioning, messaging, and go to market strategies for new and existing offerings. Customer Insights: Utilize analytics and customer research to identify market trends, customer needs, and opportunities for growth. Budget & Resource Management: Develop and manage the marketing budget, aligning spend with strategic priorities allocating resources effectively and demonstrate ROI on marketing investments. Vendor Management: Oversight of third party marketing contractors, tracking KPIS and projects to ensure quality and timely delivery of services. Communications Final review and sign off with support of CRO on key externally distributed Waystone literature and communications. Innovation Stay abreast of industry trends, competitive landscape, and emerging technologies with particular focus on AI and automation- to inform marketing strategies, improve team productivity, and maintain a competitive edge. Champion a culture of experimentation and continuous improvement across the marketing function. Executive Stakeholder Management: Working closely with the Senior Management Team and C Suite to develop and implement the boards view of the strategic vision and positioning of Waystone REQUIREMENTS Experience Extensive marketing experience with recent experience in a senior leadership role (VP Marketing or CMO). Strong track record of delivering results Understand key performance metrics and tracking tools for market research, forecasts, competitor analyses, campaign results, and consumer trends, and translate results into actionable insights for marketing team. Expertise across digital marketing, branding, and lead generation. (Preferably in a partnership or professional services) with knowledge of the financial services industry. Strong analytical, communication, and storytelling abilities. Strong understanding of data analytics and marketing attribution Skilled in nurturing cross functional relationships with Sales, Product, and Operations. Strong relationship management skills and the ability to understand and respond to the needs of internal stakeholders. A team player with the ability to build relationships within the marketing team both locally and globally, and across partners and staff at all levels across the firm. Excellent verbal and written communications skills with strong attention to detail. Strategic thinker with the results oriented mindset. Strong leadership and team building abilities. Excellent communication and interpersonal skills. Innovative and adaptable with a growth mindset. Experience with CRM systems, and how to maximise the data value, as well as being highly proficient in MS applications including Word, Excel, and PowerPoint. Excellent project, organisational and time management skills. Has a proven track record of successfully managing a team. AI & Marketing Technology Proven ability to lead the strategic adoption of AI across a marketing function - identifying where AI creates genuine competitive advantage in content, campaigns, personalisation, and analytics, and building the capability within the team to realise it. Strong working knowledge of AI-powered marketing platforms and tools, including generative AI for content, AI-driven SEO and paid media optimisation, marketing automation, and predictive analytics. Experience evaluating and embedding new marketing technologies at an organisational level, with the commercial judgement to distinguish tools that drive real value from those that do not. Understanding of responsible AI use in a regulated financial services environment, including data privacy, accuracy, brand risk, and the appropriate governance of AI-generated content and decisions. Education Internationally recognised bachelor's degree in business, marketing, communications, or related field
Managing Director, Global Head of Communications Corporate Banking Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview We are currently seeking a highly skilled and experienced individual to join our team as the Global Head of Communications Corporate Banking. We are considering candidates located in New York, San Francisco and London. In this role, you will be responsible for developing and maintaining relationships with our Communications clients, ensuring their financial needs are met and identifying opportunities for growth. We are looking for a driven and dynamic professional with a strong background in Communications and a passion for delivering exceptional customer service. If you possess the necessary qualifications and thrive in a fast-paced, collaborative environment, we invite you to apply for this exciting opportunity. The individual will report to the Global Co-Heads of Corporate Banking. Job Purpose To take responsibility as Communications Lead for the development and execution of the business strategy for Communication clients to achieve client acquisition and revenue targets in partnership with Communications Investment Banking and Capital Markets product partners. To develop and strengthen trusted relationships and sustain strategic dialogue with the clients up to all senior levels. To originate and monetize business opportunities across the entire Citi's product portfolio. To drive thought leadership and content relevant to Communications clients' needs and objectives. To initiate and lead Communications initiatives that progresses the franchise's objectives, performance, and market leadership. To lead and mentor junior staff to develop their banking skills set and Communications knowledge. Key Responsibilities: Responsible for the overall management of the Communications team which helps provide a wide range of treasury and corporate finance solutions to our clients, including cash management, trade, vendor finance, FX, general credit, loans, debt capital markets, share repurchase, and interest rate and equity derivatives. Define a business strategy for the Corporate Banking Communications business that will include both financing but also comprehensive revenue generation across the Citi product suite and network. Achieve sustainable revenue grow across the portfolio of Communications accounts globally. Implement calling plans to ensure business development is pursued across the entire client base. Originate business opportunities leveraging the entire product portfolio. Work with product partners across Markets, Investment Banking, Services and the Private Bank to structure viable and replicable client solutions that are cost effective and scalable. Work with Independent Risk to manage the portfolio and individual client risk and achieve targeted risk-adjusted returns. Develop industry/segment specialization as appropriate and drive thought leadership and content. Represent the Bank and the Communications franchise at public forums and serve as speaker and subject matter expert at such forums. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Understand and effectively manage regulatory, KYC and compliance business responsibilities Knowledge/Experience: 15-20+ years of banking experience Strong product knowledge across Markets, Services, Investment Banking and Lending with demonstrated analytical ability Extensive client interaction at senior level and/or relevant product experience Full knowledge of entire suite of products and possess a corporate finance mindset. Proven track record of deal origination and structuring. Strong credit structuring experience is required. Consistently deliver on revenue and budget targets. Strong credit skills and experience, particularly for sovereign credits. Experience in working with and within a matrix organization and cross-functional teams. Senior Credit Officer (or equivalent) Skills: Analytical - Assimilating new information quickly and relating it to the needs of the client base. Proactivity - Identifying new business opportunities. Organizational - Managing business across a large client portfolio with diverse client teams. Verbal and Written - Communicating the detail of complex client relationship and situations to a broad range of internal contacts. Team Player - leverage and coordinate resources across the institution in addressing client needs. Education & Qualifications: Bachelor's degree/University degree or equivalent experience. Master's/MBA degree preferred from a top economics, business or financial engineering program. US based candidates, FINRA licenses (SIE, S79, S63, S24). Candidates applying for this role must be aware that it is a Certified Role, subject to the FCA and PRA Certification Regime. The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016. Under the Certification Regime, Citi UK regulated entities (Citi entities) must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role. Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety: Honesty, integrity and reputation Financial soundness Competence and capability In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks.
Jul 31, 2026
Full time
Managing Director, Global Head of Communications Corporate Banking Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview We are currently seeking a highly skilled and experienced individual to join our team as the Global Head of Communications Corporate Banking. We are considering candidates located in New York, San Francisco and London. In this role, you will be responsible for developing and maintaining relationships with our Communications clients, ensuring their financial needs are met and identifying opportunities for growth. We are looking for a driven and dynamic professional with a strong background in Communications and a passion for delivering exceptional customer service. If you possess the necessary qualifications and thrive in a fast-paced, collaborative environment, we invite you to apply for this exciting opportunity. The individual will report to the Global Co-Heads of Corporate Banking. Job Purpose To take responsibility as Communications Lead for the development and execution of the business strategy for Communication clients to achieve client acquisition and revenue targets in partnership with Communications Investment Banking and Capital Markets product partners. To develop and strengthen trusted relationships and sustain strategic dialogue with the clients up to all senior levels. To originate and monetize business opportunities across the entire Citi's product portfolio. To drive thought leadership and content relevant to Communications clients' needs and objectives. To initiate and lead Communications initiatives that progresses the franchise's objectives, performance, and market leadership. To lead and mentor junior staff to develop their banking skills set and Communications knowledge. Key Responsibilities: Responsible for the overall management of the Communications team which helps provide a wide range of treasury and corporate finance solutions to our clients, including cash management, trade, vendor finance, FX, general credit, loans, debt capital markets, share repurchase, and interest rate and equity derivatives. Define a business strategy for the Corporate Banking Communications business that will include both financing but also comprehensive revenue generation across the Citi product suite and network. Achieve sustainable revenue grow across the portfolio of Communications accounts globally. Implement calling plans to ensure business development is pursued across the entire client base. Originate business opportunities leveraging the entire product portfolio. Work with product partners across Markets, Investment Banking, Services and the Private Bank to structure viable and replicable client solutions that are cost effective and scalable. Work with Independent Risk to manage the portfolio and individual client risk and achieve targeted risk-adjusted returns. Develop industry/segment specialization as appropriate and drive thought leadership and content. Represent the Bank and the Communications franchise at public forums and serve as speaker and subject matter expert at such forums. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Understand and effectively manage regulatory, KYC and compliance business responsibilities Knowledge/Experience: 15-20+ years of banking experience Strong product knowledge across Markets, Services, Investment Banking and Lending with demonstrated analytical ability Extensive client interaction at senior level and/or relevant product experience Full knowledge of entire suite of products and possess a corporate finance mindset. Proven track record of deal origination and structuring. Strong credit structuring experience is required. Consistently deliver on revenue and budget targets. Strong credit skills and experience, particularly for sovereign credits. Experience in working with and within a matrix organization and cross-functional teams. Senior Credit Officer (or equivalent) Skills: Analytical - Assimilating new information quickly and relating it to the needs of the client base. Proactivity - Identifying new business opportunities. Organizational - Managing business across a large client portfolio with diverse client teams. Verbal and Written - Communicating the detail of complex client relationship and situations to a broad range of internal contacts. Team Player - leverage and coordinate resources across the institution in addressing client needs. Education & Qualifications: Bachelor's degree/University degree or equivalent experience. Master's/MBA degree preferred from a top economics, business or financial engineering program. US based candidates, FINRA licenses (SIE, S79, S63, S24). Candidates applying for this role must be aware that it is a Certified Role, subject to the FCA and PRA Certification Regime. The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016. Under the Certification Regime, Citi UK regulated entities (Citi entities) must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role. Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety: Honesty, integrity and reputation Financial soundness Competence and capability In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks.
Vanrath are supporting the recruitment of a Corporate Public Relations (PR) & Events Co-ordinator for a large public sector company within the Newry area on a temporary basis. What's in it for you? 36 hours per week Fixed term Feb 27 Band 5 £32,597 - £36.363 Car Parking Facilities About your next employer The post-holder will be a member of the Marketing, Communications & Student Recruitment Team and assist in the strategic and operational functions as and when required. They will have responsibility for the delivery of public relations campaigns across the College, development and management of all College events, maintenance and growth of relationships with secondary, grammar and special schools across the catchment area and production of key publications. They will report directly to the Senior Marketing, Communications & Student Recruitment Officer. What you'll do People Management Lead a team of Marketing Officers in the achievement of operational requirements related to: Public relations Event management School relationships Publication development Assist in the delivery and achievement of KPI's outlined in the College Action Plan. Act as the designated line manager for staff on issues including conduct and discipline, performance management, attendance management, staff appraisal, curriculum and staff development. Ensure that effective arrangements are in place for staff development and that performance reviews are conducted in accordance with agreed procedures. Operational Responsibilities Represent the marketing team in a professional and positive manner with both internal and external stakeholders and in doing so reflect the values of the College. Attend meetings on a regular basis regarding College developments in relation to Marketing, Communications and Student Recruitment. Provide relevant, meaningful and regular analytics and evaluation reports as requested by the Senior Marketing, Communications & Student Recruitment Officer and the Head of Marketing, Communications & Student Recruitment. Provide management information data as appropriate. Assist with the conducting of market research via a variety of media. Monitor and analyse the perceptions and/or success of College promotional events and activities. Provide content for the College website, staff and student SharePoint sites, and internal communications mediums e.g., digital screens. Effectively employ new and emerging IT packages in developing and maintaining links related to role. Assist in content creation for delivery across the College website and digital channels. Provide cover for other Marketing staff as and when required and participate in activities such as: Photograph/video opportunities Advising on marketing/advertising Offering relevant support to staff Campus marketing requirements Recruitment and admissions activity School Relationships Initiate, maintain and develop close links with all grammar, secondary and special schools, within the catchment area and with selected schools in other parts of Northern Ireland, the Republic of Ireland and with the university sector. Develop, maintain and nurture links with youth and other appropriate organisations throughout the catchment area. Represent the College at selected careers guidance sessions and conventions. Develop content for delivery (static and interactive) within local schools and at careers conventions. Develop and deliver events which nurture relationships with school teachers, principals, and DfE careers staff. Ensure healthy record keeping through databases of communications with stakeholders. Event Management Plan and manage College events e.g., Information/Open Days, School Partnership events, Higher Education Graduation, Careers Teachers' Events, Awards Ceremonies etc. Produce detailed proposals for events (including timelines, venues, suppliers, legal obligations, staffing and budgets). Research venues, suppliers and contractors. Negotiate prices for hire and coordinate event logistics. Provide leadership and motivation to ensure synergy throughout the period of an event. Ensure successful promotion of all events. Provide detailed feedback and gather event statistics. Public Relations Develop PR strategies and media relations campaigns. Build positive relationships with stakeholders, media, and the public to ensure maximum exposure. Collaborate with internal teams and maintain open communication with senior management. Organise PR events (e.g. press open days etc.). Be the first point of contact for all media enquiries and address inquiries from the media and other parties in a timely fashion. Manage PR issues. Research, write and distribute press releases to targeted media and evaluate outcomes. Prepare keynote speeches where required. Track media coverage and follow industry trends. Prepare and submit PR reports. Publications Coordinate production of the prospectus, summer and winter newspapers, subject specific publications, and other key publications. Support the development of new content and gather and collate key information to be used within the prospectuses and other publications. Ensure accuracy of information within key publications through detailed proofreading and fact checking. Liaise with the curriculum teams, Quality Unit and Student Services managers to ensure all information reflects the current College and external requirements. Liaise with the Quality Unit to ensure published course information is accurate both online and in print, ensuring CMA compliance. Provide training, advice and support to other departments on digital publications, working closely with the Digital & Graphic Design Coordinator. Support with market research, activity to inform key publications, including undertaking desk-based research into competitor marketing activity and focus groups with relevant stakeholders. Make suggestions for improvements based on research outcomes. Support the Marketing Officers with the creation of student profiles for use within a range of printed materials, and online About you Essential: A minimum of a Level 5 (or higher) qualification in Marketing, Communications, Public Relations, Event Management, or a closely related area. A pass grade at GCSE Level in English or Essential Skills Level 2 in Literacy or an equivalent qualification. A pass grade at GCSE Level in Mathematics or Essential Skills Level 2 in Numeracy or NICATS Access Maths Modules or an equivalent qualification. A minimum of 2 years' experience in a marketing role in at least three of the following areas: Planning and executing PR and media relations campaigns, including developing key messages, securing media coverage, and managing relationships with journalists. Planning, coordinating, and delivering large-scale publications from concept to final production. Developing and maintaining key stakeholder relationships Planning and successfully delivering large, multi-faceted events involving multiple stakeholders and logistics from start to finish. Creating and producing engaging content across digital and print channels, tailored to different audiences and platforms. Experience in writing, proofreading and producing high quality communications. Other Essential Requirement A full current driving licence which enables you to drive in Northern Ireland, and access to a car for official business purposes. (Please refer to the General section in the application pack for further information regarding applicants with disabilities). IND04
Jul 31, 2026
Full time
Vanrath are supporting the recruitment of a Corporate Public Relations (PR) & Events Co-ordinator for a large public sector company within the Newry area on a temporary basis. What's in it for you? 36 hours per week Fixed term Feb 27 Band 5 £32,597 - £36.363 Car Parking Facilities About your next employer The post-holder will be a member of the Marketing, Communications & Student Recruitment Team and assist in the strategic and operational functions as and when required. They will have responsibility for the delivery of public relations campaigns across the College, development and management of all College events, maintenance and growth of relationships with secondary, grammar and special schools across the catchment area and production of key publications. They will report directly to the Senior Marketing, Communications & Student Recruitment Officer. What you'll do People Management Lead a team of Marketing Officers in the achievement of operational requirements related to: Public relations Event management School relationships Publication development Assist in the delivery and achievement of KPI's outlined in the College Action Plan. Act as the designated line manager for staff on issues including conduct and discipline, performance management, attendance management, staff appraisal, curriculum and staff development. Ensure that effective arrangements are in place for staff development and that performance reviews are conducted in accordance with agreed procedures. Operational Responsibilities Represent the marketing team in a professional and positive manner with both internal and external stakeholders and in doing so reflect the values of the College. Attend meetings on a regular basis regarding College developments in relation to Marketing, Communications and Student Recruitment. Provide relevant, meaningful and regular analytics and evaluation reports as requested by the Senior Marketing, Communications & Student Recruitment Officer and the Head of Marketing, Communications & Student Recruitment. Provide management information data as appropriate. Assist with the conducting of market research via a variety of media. Monitor and analyse the perceptions and/or success of College promotional events and activities. Provide content for the College website, staff and student SharePoint sites, and internal communications mediums e.g., digital screens. Effectively employ new and emerging IT packages in developing and maintaining links related to role. Assist in content creation for delivery across the College website and digital channels. Provide cover for other Marketing staff as and when required and participate in activities such as: Photograph/video opportunities Advising on marketing/advertising Offering relevant support to staff Campus marketing requirements Recruitment and admissions activity School Relationships Initiate, maintain and develop close links with all grammar, secondary and special schools, within the catchment area and with selected schools in other parts of Northern Ireland, the Republic of Ireland and with the university sector. Develop, maintain and nurture links with youth and other appropriate organisations throughout the catchment area. Represent the College at selected careers guidance sessions and conventions. Develop content for delivery (static and interactive) within local schools and at careers conventions. Develop and deliver events which nurture relationships with school teachers, principals, and DfE careers staff. Ensure healthy record keeping through databases of communications with stakeholders. Event Management Plan and manage College events e.g., Information/Open Days, School Partnership events, Higher Education Graduation, Careers Teachers' Events, Awards Ceremonies etc. Produce detailed proposals for events (including timelines, venues, suppliers, legal obligations, staffing and budgets). Research venues, suppliers and contractors. Negotiate prices for hire and coordinate event logistics. Provide leadership and motivation to ensure synergy throughout the period of an event. Ensure successful promotion of all events. Provide detailed feedback and gather event statistics. Public Relations Develop PR strategies and media relations campaigns. Build positive relationships with stakeholders, media, and the public to ensure maximum exposure. Collaborate with internal teams and maintain open communication with senior management. Organise PR events (e.g. press open days etc.). Be the first point of contact for all media enquiries and address inquiries from the media and other parties in a timely fashion. Manage PR issues. Research, write and distribute press releases to targeted media and evaluate outcomes. Prepare keynote speeches where required. Track media coverage and follow industry trends. Prepare and submit PR reports. Publications Coordinate production of the prospectus, summer and winter newspapers, subject specific publications, and other key publications. Support the development of new content and gather and collate key information to be used within the prospectuses and other publications. Ensure accuracy of information within key publications through detailed proofreading and fact checking. Liaise with the curriculum teams, Quality Unit and Student Services managers to ensure all information reflects the current College and external requirements. Liaise with the Quality Unit to ensure published course information is accurate both online and in print, ensuring CMA compliance. Provide training, advice and support to other departments on digital publications, working closely with the Digital & Graphic Design Coordinator. Support with market research, activity to inform key publications, including undertaking desk-based research into competitor marketing activity and focus groups with relevant stakeholders. Make suggestions for improvements based on research outcomes. Support the Marketing Officers with the creation of student profiles for use within a range of printed materials, and online About you Essential: A minimum of a Level 5 (or higher) qualification in Marketing, Communications, Public Relations, Event Management, or a closely related area. A pass grade at GCSE Level in English or Essential Skills Level 2 in Literacy or an equivalent qualification. A pass grade at GCSE Level in Mathematics or Essential Skills Level 2 in Numeracy or NICATS Access Maths Modules or an equivalent qualification. A minimum of 2 years' experience in a marketing role in at least three of the following areas: Planning and executing PR and media relations campaigns, including developing key messages, securing media coverage, and managing relationships with journalists. Planning, coordinating, and delivering large-scale publications from concept to final production. Developing and maintaining key stakeholder relationships Planning and successfully delivering large, multi-faceted events involving multiple stakeholders and logistics from start to finish. Creating and producing engaging content across digital and print channels, tailored to different audiences and platforms. Experience in writing, proofreading and producing high quality communications. Other Essential Requirement A full current driving licence which enables you to drive in Northern Ireland, and access to a car for official business purposes. (Please refer to the General section in the application pack for further information regarding applicants with disabilities). IND04
Title: Head of Operations Responsible to: CEO Hours: 35 hours per week Salary: £45,000 - £48,000 FT (depending on experience and qualifications) Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP and Tottenham Hale, N17 9FU) + other locations if required Contract: Permanent (subject to continuation of funding) Please Note : Enhanced DBS check will be required JOB OVERVIEW Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you want to use your operational management experience to have a tangible impact in the community? This is an exciting opportunity for an experienced team leader looking to take on a meaningful new career challenge to join the Brent Irish Advisory Service (BIAS) as Head of Operations. The Head of Operations oversees all of BIAS's projects, managing a small, high-performing team of project coordinators and frontline advice and community-support staff to ensure that we provide the highest-quality service to our clients. You will need to have demonstrable team-management experience, strong people and communication skills, and a willingness to take a hands-on approach to project delivery, along with excellent organisational and strategic abilities to ensure that projects are delivered sustainably, effectively and efficiently. In 2025, BIAS expanded its successful Brent-based advice service and active ageing clubs into Haringey borough. The Head of Operations will take the lead on further building and developing the new services in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal service-user base. This is a key role within the BIAS senior leadership team, which will give you the opportunity to have a direct impact on shaping the organisation's future strategy and direction. KEY WORK AREAS AND MAIN DUTIES Staff management Manage a team of five project coordinators and five front-line staff to ensure effective delivery and monitoring of BIAS's core welfare and housing advice, active ageing, volunteering and befriending projects, which support over 900 people per year. Manage HR procedures, including employment contracts, probation assessment, leave administration, staff supervision, performance management and exit procedures. Conduct recruitment procedures where needed, and supervise the onboarding process for new joiners. Oversee training and development needs and budgets. Ensure good teamwork and lines of communication between staff, including by chairing regular staff meetings. Create a positive working environment in which equity and diversity are promoted and staff can do their best. Project management Project-manage the further development of new advice and active ageing services in Haringey borough. Take the lead on promotion and marketing of BIAS's services, including by representing the charity to partner organisations and at external events. Contribute to the organisation and running of regular community and fundraising events. Deputise for the Advice Services Manager where needed, supporting the welfare and housing advisers with complex casework, forward planning and client management. Support the Active Ageing Coordinators and volunteer teams wherever needed with the day-to-day running of the active ageing clubs. Quality and service delivery Oversee quality-assurance procedures in line with the Advice Quality Standard (AQS), and spearhead biannual renewal of BIAS's AQS accreditation. Oversee running of BIAS's volunteer project in line with the Investing in Volunteers quality accreditation standards. Serve as internal data protection officer, monitoring GDPR compliance, managing risk and responding to any potential data breaches. Serve as BIAS safeguarding lead, ensuring that safeguarding policies and training are kept up to date, and that all safeguarding concerns are appropriately addressed. Work with the Fundraising and Communications Manager to administer the BIAS website and implement BIAS's social media strategy. Administer BIAS's IT and client management systems (Microsoft 365, SharePoint, BrightHR, Lamplight CRM), coordinating training, updates and troubleshooting. Operational leadership Advise the CEO on all staffing and service-delivery issues. Monitor and report on service delivery, including through monthly advice and volunteer-project reports, quarterly Board reports and regular funder reports. Carry out regular reviews of BIAS's annual business plan, risk register, five-year strategy and internal policies and procedures, providing recommendations to the CEO and Board of Trustees on strategic direction. Research and secure funding from grant-making organisations, ensuring BIAS's future financial sustainability. Work closely with the Finance Manager and CEO on budgeting, grant monitoring, cashflow and financial authorisation. These are the basic duties required of the Head of Operations. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development. Candidates must be eligible to work in the UK. This role will be based in our advice offices and club venues in Willesden and Haringey but there may be some options for flexible working (e.g. one day per week from home). Occasional evening or weekend work may be required. ABOUT BIAS BIAS is a local charity which has supported England's largest Irish community in Brent for almost fifty years. We deliver our support through our welfare and housing advice service, our active ageing clubs, our volunteer project and our befriending scheme. We raise over £2 million in extra income for the most vulnerable and disadvantaged every year and have over 7000 attendances at our club services. BIAS has recently expanded into Haringey borough and has exciting plans to further develop its project scope and geographical reach, supported by sustainable and diversified grant funding, including from Ireland's Emigrant Support Programme. HOW TO APPLY To apply, please submit a CV and cover letter. The deadline for applications is 29th August 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.
Jul 31, 2026
Full time
Title: Head of Operations Responsible to: CEO Hours: 35 hours per week Salary: £45,000 - £48,000 FT (depending on experience and qualifications) Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP and Tottenham Hale, N17 9FU) + other locations if required Contract: Permanent (subject to continuation of funding) Please Note : Enhanced DBS check will be required JOB OVERVIEW Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you want to use your operational management experience to have a tangible impact in the community? This is an exciting opportunity for an experienced team leader looking to take on a meaningful new career challenge to join the Brent Irish Advisory Service (BIAS) as Head of Operations. The Head of Operations oversees all of BIAS's projects, managing a small, high-performing team of project coordinators and frontline advice and community-support staff to ensure that we provide the highest-quality service to our clients. You will need to have demonstrable team-management experience, strong people and communication skills, and a willingness to take a hands-on approach to project delivery, along with excellent organisational and strategic abilities to ensure that projects are delivered sustainably, effectively and efficiently. In 2025, BIAS expanded its successful Brent-based advice service and active ageing clubs into Haringey borough. The Head of Operations will take the lead on further building and developing the new services in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal service-user base. This is a key role within the BIAS senior leadership team, which will give you the opportunity to have a direct impact on shaping the organisation's future strategy and direction. KEY WORK AREAS AND MAIN DUTIES Staff management Manage a team of five project coordinators and five front-line staff to ensure effective delivery and monitoring of BIAS's core welfare and housing advice, active ageing, volunteering and befriending projects, which support over 900 people per year. Manage HR procedures, including employment contracts, probation assessment, leave administration, staff supervision, performance management and exit procedures. Conduct recruitment procedures where needed, and supervise the onboarding process for new joiners. Oversee training and development needs and budgets. Ensure good teamwork and lines of communication between staff, including by chairing regular staff meetings. Create a positive working environment in which equity and diversity are promoted and staff can do their best. Project management Project-manage the further development of new advice and active ageing services in Haringey borough. Take the lead on promotion and marketing of BIAS's services, including by representing the charity to partner organisations and at external events. Contribute to the organisation and running of regular community and fundraising events. Deputise for the Advice Services Manager where needed, supporting the welfare and housing advisers with complex casework, forward planning and client management. Support the Active Ageing Coordinators and volunteer teams wherever needed with the day-to-day running of the active ageing clubs. Quality and service delivery Oversee quality-assurance procedures in line with the Advice Quality Standard (AQS), and spearhead biannual renewal of BIAS's AQS accreditation. Oversee running of BIAS's volunteer project in line with the Investing in Volunteers quality accreditation standards. Serve as internal data protection officer, monitoring GDPR compliance, managing risk and responding to any potential data breaches. Serve as BIAS safeguarding lead, ensuring that safeguarding policies and training are kept up to date, and that all safeguarding concerns are appropriately addressed. Work with the Fundraising and Communications Manager to administer the BIAS website and implement BIAS's social media strategy. Administer BIAS's IT and client management systems (Microsoft 365, SharePoint, BrightHR, Lamplight CRM), coordinating training, updates and troubleshooting. Operational leadership Advise the CEO on all staffing and service-delivery issues. Monitor and report on service delivery, including through monthly advice and volunteer-project reports, quarterly Board reports and regular funder reports. Carry out regular reviews of BIAS's annual business plan, risk register, five-year strategy and internal policies and procedures, providing recommendations to the CEO and Board of Trustees on strategic direction. Research and secure funding from grant-making organisations, ensuring BIAS's future financial sustainability. Work closely with the Finance Manager and CEO on budgeting, grant monitoring, cashflow and financial authorisation. These are the basic duties required of the Head of Operations. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development. Candidates must be eligible to work in the UK. This role will be based in our advice offices and club venues in Willesden and Haringey but there may be some options for flexible working (e.g. one day per week from home). Occasional evening or weekend work may be required. ABOUT BIAS BIAS is a local charity which has supported England's largest Irish community in Brent for almost fifty years. We deliver our support through our welfare and housing advice service, our active ageing clubs, our volunteer project and our befriending scheme. We raise over £2 million in extra income for the most vulnerable and disadvantaged every year and have over 7000 attendances at our club services. BIAS has recently expanded into Haringey borough and has exciting plans to further develop its project scope and geographical reach, supported by sustainable and diversified grant funding, including from Ireland's Emigrant Support Programme. HOW TO APPLY To apply, please submit a CV and cover letter. The deadline for applications is 29th August 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.
This role involves creating engaging content for websites, newsletters, social media and media channels to keep members informed and raise FODO Group's profile. You'll help communicate healthcare policy developments, support media activity and contribute to campaigns that help shape the future of eye and hearing care. Client Details FODO Group consists of FODO, the UK's leading association for primary eye care, FODO Ireland, and NCHA, the association for primary care audiology providers. It works on behalf of its members to influence healthcare policy as well as providing professional, regulatory and business support. Description Create content for websites, newsletters, social media and press releases. Keep FODO Group websites updated with timely and engaging news stories. Manage social media channels and respond to audience enquiries. Support member communications, policy updates and clinical guidance uploads. Build media relationships and coordinate interviews and press enquiries. Attend events, conferences and parliamentary meetings to support communications. Monitor media coverage, campaign performance and industry developments. Assist with communications planning, crisis response and reputation management. Profile Excellent written and verbal communication skills. Strong editing, proofreading and attention to detail. Confident creating content across digital and social channels. Able to tailor messages for different audiences and stakeholders. Organised and capable of managing multiple deadlines. Proactive, adaptable and able to work independently. Interested in healthcare, policy and current affairs. Comfortable handling media enquiries and fast-moving communications. Job Offer Salary ranging from 33,000 to 38,000, dependent on the level of experience. London-based with flexible/hybrid working arrangements. 5% pension 25 days annual leave + bank holidays Please send an updated CV and cover letter Applications close: Sunday the 16th of August First-stage interviews: Monday 24 August or Tuesday 25 August Final-stage interviews: 1 September
Jul 31, 2026
Full time
This role involves creating engaging content for websites, newsletters, social media and media channels to keep members informed and raise FODO Group's profile. You'll help communicate healthcare policy developments, support media activity and contribute to campaigns that help shape the future of eye and hearing care. Client Details FODO Group consists of FODO, the UK's leading association for primary eye care, FODO Ireland, and NCHA, the association for primary care audiology providers. It works on behalf of its members to influence healthcare policy as well as providing professional, regulatory and business support. Description Create content for websites, newsletters, social media and press releases. Keep FODO Group websites updated with timely and engaging news stories. Manage social media channels and respond to audience enquiries. Support member communications, policy updates and clinical guidance uploads. Build media relationships and coordinate interviews and press enquiries. Attend events, conferences and parliamentary meetings to support communications. Monitor media coverage, campaign performance and industry developments. Assist with communications planning, crisis response and reputation management. Profile Excellent written and verbal communication skills. Strong editing, proofreading and attention to detail. Confident creating content across digital and social channels. Able to tailor messages for different audiences and stakeholders. Organised and capable of managing multiple deadlines. Proactive, adaptable and able to work independently. Interested in healthcare, policy and current affairs. Comfortable handling media enquiries and fast-moving communications. Job Offer Salary ranging from 33,000 to 38,000, dependent on the level of experience. London-based with flexible/hybrid working arrangements. 5% pension 25 days annual leave + bank holidays Please send an updated CV and cover letter Applications close: Sunday the 16th of August First-stage interviews: Monday 24 August or Tuesday 25 August Final-stage interviews: 1 September
