Deputy Store Manager - Charity Retail Superstore Location: Oxford, Oxfordshire Salary: 27,000 - 29,000 per annum (dependent on experience) Hours: Full-time (37.5 hours per week, including weekends) Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation. This is more than a shop, it's a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people. About the Role As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store. You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants. Key Responsibilities: Support the Store Manager in all areas of store operations and deputise in their absence Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets Oversee shop floor standards, health and safety checks and day-to-day operational excellence Support stock control and ensure smooth coordination with the collections and deliveries team Contribute to financial performance through accurate till procedures and cost controls Help maintain a welcoming, inclusive, and purposeful retail environment in line with the charity's values About You: Essential: Previous retail leadership experience and a strong customer focus Strong leadership and delegation skills Excellent communication, organisation and time management Ability to work weekends on a rota basis Experience working with vulnerable individuals or those with challenging behaviours would be advantageous Passion for sustainability and social impact Experienced gained within a charity retail setting would be advantageous Why Apply? Join a purpose-driven organisation making a difference in Oxfordshire Work in a values-led environment with a focus on community, inclusion and sustainability Help transform lives while developing your own leadership career Competitive salary and supportive team culture Ready to step into a meaningful retail management role? Apply today and be part of something bigger. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Feb 05, 2026
Full time
Deputy Store Manager - Charity Retail Superstore Location: Oxford, Oxfordshire Salary: 27,000 - 29,000 per annum (dependent on experience) Hours: Full-time (37.5 hours per week, including weekends) Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation. This is more than a shop, it's a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people. About the Role As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store. You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants. Key Responsibilities: Support the Store Manager in all areas of store operations and deputise in their absence Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets Oversee shop floor standards, health and safety checks and day-to-day operational excellence Support stock control and ensure smooth coordination with the collections and deliveries team Contribute to financial performance through accurate till procedures and cost controls Help maintain a welcoming, inclusive, and purposeful retail environment in line with the charity's values About You: Essential: Previous retail leadership experience and a strong customer focus Strong leadership and delegation skills Excellent communication, organisation and time management Ability to work weekends on a rota basis Experience working with vulnerable individuals or those with challenging behaviours would be advantageous Passion for sustainability and social impact Experienced gained within a charity retail setting would be advantageous Why Apply? Join a purpose-driven organisation making a difference in Oxfordshire Work in a values-led environment with a focus on community, inclusion and sustainability Help transform lives while developing your own leadership career Competitive salary and supportive team culture Ready to step into a meaningful retail management role? Apply today and be part of something bigger. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Store Manager - Charity Retail Gatehouse Way, Aylesbury Salary: 30,176.55 per annum Hours: Full-time, 5 days per week Contract: Permanent Free on site Parking Make a difference through retail. Lead a store at the heart of the community. We are recruiting on behalf of a well-established, values-led hospice charity based in Buckinghamshire that is making a meaningful impact across the region. With a growing network of 21 shops and ambitious plans for further development, this is an exciting time to join their supportive retail leadership team as a Store Manager. The Role - Store Manager (Charity Retail) As Store Manager, you will have full responsibility for the performance of the Gatehouse Way store, leading both paid staff and volunteers to maximise income through sales, Gift Aid, and the Hospice Lottery. Key Responsibilities: Maximise the commercial potential of the Gatehouse Way store through a strong retail offer and excellent customer experience Lead, motivate and develop an experienced team of staff and volunteers to achieve income targets Drive sales, profit, Gift Aid sign-ups and Hospice Lottery participation Recruit, induct, train and retain volunteers, creating a positive and inclusive environment Manage stock effectively, with a strong focus on donated goods and visual merchandising Line manage the store team, including performance reviews, KPIs and development plans Ensure high standards of compliance, health & safety and brand presentation About You We're looking for a confident and motivated Retail Store Manager with experience in either charity retail or commercial retail. You will bring: Proven experience managing a large team in charity retail or commercial retail A strong track record of achieving and exceeding sales targets Experience working with and supporting volunteers Excellent people management and leadership skills A passion for donated stock, sustainability and ethical retail A positive, solution-focused and "can-do" attitude Strong organisational skills, particularly around stock management Benefits: Competitive salary of 30,176.55 per annum Workplace pension - 5% employer contribution (option to increase to 6%) 26 days annual leave plus bank holidays, increasing with service Generous company sick pay Enhanced maternity, paternity and adoption leave Access to Smart Health, including 24/7 online GP Employee Assistance Programme Life assurance (3x salary) Membership of the Blue Light Card discount scheme Supportive culture with a strong focus on work-life balance Apply Now If you're an experienced Store Manager looking for a rewarding role where retail skills meet community impact, we would love to hear from you. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Feb 04, 2026
Full time
Store Manager - Charity Retail Gatehouse Way, Aylesbury Salary: 30,176.55 per annum Hours: Full-time, 5 days per week Contract: Permanent Free on site Parking Make a difference through retail. Lead a store at the heart of the community. We are recruiting on behalf of a well-established, values-led hospice charity based in Buckinghamshire that is making a meaningful impact across the region. With a growing network of 21 shops and ambitious plans for further development, this is an exciting time to join their supportive retail leadership team as a Store Manager. The Role - Store Manager (Charity Retail) As Store Manager, you will have full responsibility for the performance of the Gatehouse Way store, leading both paid staff and volunteers to maximise income through sales, Gift Aid, and the Hospice Lottery. Key Responsibilities: Maximise the commercial potential of the Gatehouse Way store through a strong retail offer and excellent customer experience Lead, motivate and develop an experienced team of staff and volunteers to achieve income targets Drive sales, profit, Gift Aid sign-ups and Hospice Lottery participation Recruit, induct, train and retain volunteers, creating a positive and inclusive environment Manage stock effectively, with a strong focus on donated goods and visual merchandising Line manage the store team, including performance reviews, KPIs and development plans Ensure high standards of compliance, health & safety and brand presentation About You We're looking for a confident and motivated Retail Store Manager with experience in either charity retail or commercial retail. You will bring: Proven experience managing a large team in charity retail or commercial retail A strong track record of achieving and exceeding sales targets Experience working with and supporting volunteers Excellent people management and leadership skills A passion for donated stock, sustainability and ethical retail A positive, solution-focused and "can-do" attitude Strong organisational skills, particularly around stock management Benefits: Competitive salary of 30,176.55 per annum Workplace pension - 5% employer contribution (option to increase to 6%) 26 days annual leave plus bank holidays, increasing with service Generous company sick pay Enhanced maternity, paternity and adoption leave Access to Smart Health, including 24/7 online GP Employee Assistance Programme Life assurance (3x salary) Membership of the Blue Light Card discount scheme Supportive culture with a strong focus on work-life balance Apply Now If you're an experienced Store Manager looking for a rewarding role where retail skills meet community impact, we would love to hear from you. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Combined Facilities Management
Castledawson, County Londonderry
A facilities management company in Castledawson is seeking a motivated Business Support Admin to join their Core Services team. The role involves supporting quality assurance, procurement, health and safety, and business development activities. Candidates should have strong skills in PowerPoint, Word, and Excel, alongside a capacity for graphic design and video editing. The position offers a dynamic work environment within a supportive team and emphasizes creativity and organization.
Feb 03, 2026
Full time
A facilities management company in Castledawson is seeking a motivated Business Support Admin to join their Core Services team. The role involves supporting quality assurance, procurement, health and safety, and business development activities. Candidates should have strong skills in PowerPoint, Word, and Excel, alongside a capacity for graphic design and video editing. The position offers a dynamic work environment within a supportive team and emphasizes creativity and organization.
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra high net worth and high net worth individuals, as well as family offices, foundations, endowments, and corporations and their employees. Our direct to consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading edge technology, data, and design. Marcus by Goldman Sachs The firm's direct to consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. YOUR IMPACT Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails? We're looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and teams. What you'll do Reporting to the Head of Delivery, you will help deliver the strategic action plans and key business tactics that support the direction of our teams by developing vision, setting high standards, achieving service level agreements and communicating ideas Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives Formulate Customer contact strategy in partnership with the call centre leadership team Coordinate customer service operations and develop customer retention strategies Serve as a SME and coach for sound retail deposit practices Ensure compliance against our regularity and firm responsibilities Prioritize work assignments from multiple channels as a resource allocator Ensure that continuity is maintained to guarantee quality resolution of customer enquiries across all Marcus products Employ principles and techniques defined in the quality audit criteria, and develop and implement quality assurance standards, processes, and controls Collaborate across all locations to maintain continuity across the brand through all Marcus customer interactions; Call Centre, Operations, Complaints, Support, Workforce and Training Produce concise performance reports and analyses for senior management Work closely with Business Risk team to identify key controls and escalation procedures. Pro actively identify any new issues or risks and ensure suitable controls are in place Drive improvements in business processes and ensure optimal resource utilization and audit compliant administrative process and strategy Work closely with cross functional partners to maintain collaboration and process efficiencies Responsible for setting the strategic business plan and goals for the Marcus UK Customer Care team, to ensure alignment with and support of the business strategy for the UK Consumer business Set high standards and clear strategies to achieve service level agreements Manage a growing team (currently approximately 100 headcount), including two senior direct reports Partner with Engineering to oversee the implementation of technology solutions to support customers and operations efficiencies Manage contracts and relationships with customers, vendors, partners and other stakeholders for operations vendors Produce concise performance reports and analyses for senior management Mentor and motivate teams to achieve productivity and engagement Ensure a diverse and inclusive environment that nurtures and develops talent REQUIREMENTS Proven experience in leading call centre and/or operational teams, with a minimum of 5 years in a management/senior management role Ability to create a positive team working environment that supports the retention and development of great customer service agents Demonstrable experience in coaching teams to achieve expected KPIs using recognised coaching models Self directed team player with the ability to drive high performance in a fast paced environment Proven ability to lead by example, with a positive attitude Excellent communication and interpersonal skills Good analytical and problem solving skills Proven delivery of excellent customer experience and advocacy Strong customer focus and a good telephone manner Good leadership skills and ability to motivate and develop staff Desire to help others work towards targets and develop their skills Ability to set, meet and exceed targets Ability to manage change ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firm wide networks to benefits, wellness and personal finance offerings and mindfulness programs. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Feb 03, 2026
Full time
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra high net worth and high net worth individuals, as well as family offices, foundations, endowments, and corporations and their employees. Our direct to consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading edge technology, data, and design. Marcus by Goldman Sachs The firm's direct to consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. YOUR IMPACT Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails? We're looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and teams. What you'll do Reporting to the Head of Delivery, you will help deliver the strategic action plans and key business tactics that support the direction of our teams by developing vision, setting high standards, achieving service level agreements and communicating ideas Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives Formulate Customer contact strategy in partnership with the call centre leadership team Coordinate customer service operations and develop customer retention strategies Serve as a SME and coach for sound retail deposit practices Ensure compliance against our regularity and firm responsibilities Prioritize work assignments from multiple channels as a resource allocator Ensure that continuity is maintained to guarantee quality resolution of customer enquiries across all Marcus products Employ principles and techniques defined in the quality audit criteria, and develop and implement quality assurance standards, processes, and controls Collaborate across all locations to maintain continuity across the brand through all Marcus customer interactions; Call Centre, Operations, Complaints, Support, Workforce and Training Produce concise performance reports and analyses for senior management Work closely with Business Risk team to identify key controls and escalation procedures. Pro actively identify any new issues or risks and ensure suitable controls are in place Drive improvements in business processes and ensure optimal resource utilization and audit compliant administrative process and strategy Work closely with cross functional partners to maintain collaboration and process efficiencies Responsible for setting the strategic business plan and goals for the Marcus UK Customer Care team, to ensure alignment with and support of the business strategy for the UK Consumer business Set high standards and clear strategies to achieve service level agreements Manage a growing team (currently approximately 100 headcount), including two senior direct reports Partner with Engineering to oversee the implementation of technology solutions to support customers and operations efficiencies Manage contracts and relationships with customers, vendors, partners and other stakeholders for operations vendors Produce concise performance reports and analyses for senior management Mentor and motivate teams to achieve productivity and engagement Ensure a diverse and inclusive environment that nurtures and develops talent REQUIREMENTS Proven experience in leading call centre and/or operational teams, with a minimum of 5 years in a management/senior management role Ability to create a positive team working environment that supports the retention and development of great customer service agents Demonstrable experience in coaching teams to achieve expected KPIs using recognised coaching models Self directed team player with the ability to drive high performance in a fast paced environment Proven ability to lead by example, with a positive attitude Excellent communication and interpersonal skills Good analytical and problem solving skills Proven delivery of excellent customer experience and advocacy Strong customer focus and a good telephone manner Good leadership skills and ability to motivate and develop staff Desire to help others work towards targets and develop their skills Ability to set, meet and exceed targets Ability to manage change ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firm wide networks to benefits, wellness and personal finance offerings and mindfulness programs. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Executive Operational Director of Studio Wayne McGregor Job Pack January 2026 Purpose of the Role The Executive Operational Director ("EOD") of Studio Wayne McGregor (SWM) is a high-level leader who oversees the daily operations of Studio Wayne McGregor's studio-based activities in London. The EOD is responsible for translating strategic vision into action by optimising processes, leading teams, managing budgets, ensuring compliance to achieve organisational goals, and acting as a crucial link between the Founder/Artistic Director and the CEO of Studio Wayne McGregor, and departmental operations and activities centred around the studio premises in London. This senior role will have regular contact with the CEO and the Founder/Artistic Director of Studio Wayne McGregor, and a close working relationship with the Associate Director of SWM. The core focus of the role will be to (i) deliver effective management of the Studio at Here East (infrastructure, systems, resourcing), and (ii) support the delivery of the Learning and Engagement, and artist development programs (incl. Resident 6 and FreeSpace). ABOUT US We are creative, curious and ambitious, with generosity, flexibility, respect, positivity and collaboration at our centre. We aspire to be a place where a diverse mix of talented people come to do their best work. We strive to build an inclusive culture that encourages, supports, and celebrates the individual voices of our team and reflects the communities we work with. We welcome applicants from underrepresented groups - if this is a transition to a more senior role, we will support you. Reporting & Management: Managed by: CEO of Studio Wayne McGregor Works closely with: Associate Director of Studio Wayne McGregor Manages the following teams: Finance and Administration, Studio Management and Facilities, Development and Marketing. Key Responsibilities: Operations, Facilities & Studio Management Oversee the following: the day-to-day operations of the SWM studio building at Here East and the maximization of the Studio as a rental asset. systems for bookings, residencies, rehearsal schedules, health and safety inductions and building compliance. smooth operational support for visiting artists, community groups, research collaborators, and production teams. Manage relationship with landlord at Here East and facilities manager, Savills. Organisational Structure and Strategy Translate SWM's strategy into operational and financial delivery frameworks covering studio operations and SWM engagement activity. Shape organisational structure and resource plan. Financial Management and Stewardship Oversee budgeting, management accounts, year end audit, financial reconciliations, treasury and cash-flow. Ensure financial processes support a complex, multi-strand income model: ACE NPO funding, trusts & foundations, individual giving, corporate partnerships, touring income, co-commissioning, licensing, studio hire, project grants and creative collaborations. People & HR Lead HR strategy, workforce planning and the full employee lifecycle. Foster an inclusive, supportive and high-performance culture aligned with SWM's values of innovation, curiosity, diversity and collaboration. Implement robust practices for freelance contracting, artists, creatives and short-term project staff. Board Reporting Attend quarterly Board meetings as a member of the executive committee, alongside the Artistic Director and the CEO of Studio Wayne McGregor, and report back on all areas of responsibility as outlined. Governance & Compliance and Risk Management Ensure strong governance in line with Charity Commission (incl. Charity Trading rules), Companies House obligations, and Arts Council England standards. Monitor policies around safeguarding, HR, GDPR, H&S, wellbeing, diversity & inclusion, environmental sustainability, anti-money laundering and fraud, and risk management. Support the Board of Trustees through clear reporting, risk registers, compliance updates and effective organisational documentation. Digital, Technology & Data Oversee CRM, finance systems, project tools, website infrastructure and IT/cyber security. Linked to the above, oversee data integrity and compliance across all operational, development, artistic and learning functions. External Partnerships and Stakeholder Engagement Ensure objectives of and reporting to stakeholders are met / delivered, including but not limited to ACE and funders. Represent SWM operationally in contractual negotiations and funding agreements. Person specification Essential: Senior operational leadership experience within a complex art, cultural, or creative organisation, with responsibility for translating strategy into effective day-to-day delivery. Proven experience managing people and organisational structures, including HR strategy, workforce planning, and working with freelancers and project-based staff. Demonstrable experience overseeing buildings or studio/venue operations, including facilities management, health & safety, compliance, and external suppliers or landlords. Desired Experience working in a studio-based, artist-led, or performance organisation, particularly within dance or live performance. Experience supporting the delilvery of learning, engagement, or artist development programmes alongside core operations. Experience maximising earned income or commercial use of creative spaces, such as studio hire or partnerships. An understanding of Studio Wayne McGregor and a passion for dance. TERMS Closing date: Monday 9th February 10am. Interviews: In person at the Studio (via Zoom where necessary) Hours 4/5 days per week 10am - 6pm across Monday to Friday, but evening and weekend work may occasionally be required. SWM operates a Time Off In Lieu (TOIL) system. We would be open to a discussion and requests for alternative, part-time hours and work patterns. Please do state in your application if this would be something you would like us to consider for you. Salary £50,000 pro rata per annum. Holidays 25 days plus 8 days bank holidays, pro rata per annum. Benefits: Flexible working and a company culture that promotes good work/life balance. Training budget for every member of staff Access to stage rehearsals of CWM and Wayne McGregor works. Access to events hosted by Here East Discretionary additional time off around Christmas Staff social events SWM offers a designated stakeholder pension scheme. Office Base Studio Wayne McGregor Broadcast Centre, Here East, 10 East Bay Lane Queen Elizabeth Olympic Park London E15 2GW
Feb 03, 2026
Full time
Executive Operational Director of Studio Wayne McGregor Job Pack January 2026 Purpose of the Role The Executive Operational Director ("EOD") of Studio Wayne McGregor (SWM) is a high-level leader who oversees the daily operations of Studio Wayne McGregor's studio-based activities in London. The EOD is responsible for translating strategic vision into action by optimising processes, leading teams, managing budgets, ensuring compliance to achieve organisational goals, and acting as a crucial link between the Founder/Artistic Director and the CEO of Studio Wayne McGregor, and departmental operations and activities centred around the studio premises in London. This senior role will have regular contact with the CEO and the Founder/Artistic Director of Studio Wayne McGregor, and a close working relationship with the Associate Director of SWM. The core focus of the role will be to (i) deliver effective management of the Studio at Here East (infrastructure, systems, resourcing), and (ii) support the delivery of the Learning and Engagement, and artist development programs (incl. Resident 6 and FreeSpace). ABOUT US We are creative, curious and ambitious, with generosity, flexibility, respect, positivity and collaboration at our centre. We aspire to be a place where a diverse mix of talented people come to do their best work. We strive to build an inclusive culture that encourages, supports, and celebrates the individual voices of our team and reflects the communities we work with. We welcome applicants from underrepresented groups - if this is a transition to a more senior role, we will support you. Reporting & Management: Managed by: CEO of Studio Wayne McGregor Works closely with: Associate Director of Studio Wayne McGregor Manages the following teams: Finance and Administration, Studio Management and Facilities, Development and Marketing. Key Responsibilities: Operations, Facilities & Studio Management Oversee the following: the day-to-day operations of the SWM studio building at Here East and the maximization of the Studio as a rental asset. systems for bookings, residencies, rehearsal schedules, health and safety inductions and building compliance. smooth operational support for visiting artists, community groups, research collaborators, and production teams. Manage relationship with landlord at Here East and facilities manager, Savills. Organisational Structure and Strategy Translate SWM's strategy into operational and financial delivery frameworks covering studio operations and SWM engagement activity. Shape organisational structure and resource plan. Financial Management and Stewardship Oversee budgeting, management accounts, year end audit, financial reconciliations, treasury and cash-flow. Ensure financial processes support a complex, multi-strand income model: ACE NPO funding, trusts & foundations, individual giving, corporate partnerships, touring income, co-commissioning, licensing, studio hire, project grants and creative collaborations. People & HR Lead HR strategy, workforce planning and the full employee lifecycle. Foster an inclusive, supportive and high-performance culture aligned with SWM's values of innovation, curiosity, diversity and collaboration. Implement robust practices for freelance contracting, artists, creatives and short-term project staff. Board Reporting Attend quarterly Board meetings as a member of the executive committee, alongside the Artistic Director and the CEO of Studio Wayne McGregor, and report back on all areas of responsibility as outlined. Governance & Compliance and Risk Management Ensure strong governance in line with Charity Commission (incl. Charity Trading rules), Companies House obligations, and Arts Council England standards. Monitor policies around safeguarding, HR, GDPR, H&S, wellbeing, diversity & inclusion, environmental sustainability, anti-money laundering and fraud, and risk management. Support the Board of Trustees through clear reporting, risk registers, compliance updates and effective organisational documentation. Digital, Technology & Data Oversee CRM, finance systems, project tools, website infrastructure and IT/cyber security. Linked to the above, oversee data integrity and compliance across all operational, development, artistic and learning functions. External Partnerships and Stakeholder Engagement Ensure objectives of and reporting to stakeholders are met / delivered, including but not limited to ACE and funders. Represent SWM operationally in contractual negotiations and funding agreements. Person specification Essential: Senior operational leadership experience within a complex art, cultural, or creative organisation, with responsibility for translating strategy into effective day-to-day delivery. Proven experience managing people and organisational structures, including HR strategy, workforce planning, and working with freelancers and project-based staff. Demonstrable experience overseeing buildings or studio/venue operations, including facilities management, health & safety, compliance, and external suppliers or landlords. Desired Experience working in a studio-based, artist-led, or performance organisation, particularly within dance or live performance. Experience supporting the delilvery of learning, engagement, or artist development programmes alongside core operations. Experience maximising earned income or commercial use of creative spaces, such as studio hire or partnerships. An understanding of Studio Wayne McGregor and a passion for dance. TERMS Closing date: Monday 9th February 10am. Interviews: In person at the Studio (via Zoom where necessary) Hours 4/5 days per week 10am - 6pm across Monday to Friday, but evening and weekend work may occasionally be required. SWM operates a Time Off In Lieu (TOIL) system. We would be open to a discussion and requests for alternative, part-time hours and work patterns. Please do state in your application if this would be something you would like us to consider for you. Salary £50,000 pro rata per annum. Holidays 25 days plus 8 days bank holidays, pro rata per annum. Benefits: Flexible working and a company culture that promotes good work/life balance. Training budget for every member of staff Access to stage rehearsals of CWM and Wayne McGregor works. Access to events hosted by Here East Discretionary additional time off around Christmas Staff social events SWM offers a designated stakeholder pension scheme. Office Base Studio Wayne McGregor Broadcast Centre, Here East, 10 East Bay Lane Queen Elizabeth Olympic Park London E15 2GW
Salary from £28,051 + Up to 5% Bonus Fixed Term Conract 12 Months, 40 hours Per Week Located at Felnex, Leeds Depot Are you an experienced administrator looking for your next challenge? Join Northern Gas Networks (NGN) as a Support Administrator in our TOTEX Cluster Team . This is a key role where you will help ensure the smooth delivery of operations across our gas sites. As part of the Planning Team , you will be responsible for coordinating a range of administrative tasks including job creation, statutory noticing, and project closure. Your work will directly contribute to the successful execution of our field activities, so attention to detail and a methodical approach are vital. This role involves regular interaction with both internal teams and external stakeholders, so strong communication skills and a customer-focused mindset are essential. You will be expected to deliver a first-class service, helping to keep projects on track and ensuring compliance with relevant regulations. In this role you will Create projects in our SAP system based on design and commercial requirements Manage and report NRSWA notifications via SAP/Insight Coordinate with Planners to ensure timely customer notifications Liaise daily with Site Managers to track progress and update the whereabouts report Prepare project files (both digital and paper) for site teams Monitor and refresh safe dig prints Capture data for project e-packs (mains and services) Issue NRSWA registration details post-project closure General office administration to support the wider team We are looking for Strong administrative experience Excellent communication skills both written and verbal Proficiency in Microsoft Excel and Word Great time management and multitasking abilities A keen eye for detail and a quality-first mindset A collaborative, can-do attitude Desirable: Experience in the utilities sector, SAP/Insight knowledge, or familiarity with gas/NRSWA legislation Why join NGN? Salary from £28,051 per annum Up to 5% Bonus per annum 25 days of annual leave , plus recognised bank holidays and 2 additional half-days over the Christmas period Occupational sick pay available after the first 2 calendar days of statutory sick pay Generous stakeholder pension scheme , doubling your contribution, up to 10% Flexible benefits and salary sacrifice options , including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a Virtual GP service Family-friendly policies , including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more About NGN We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy , shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women s/Ethnic Minority/Parents & Carers/ DisABILITY) to ensure we reflect and uplift the communities we serve. Next Steps Simply click Apply and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place beginning of March . If you require any adjustments during the recruitment process, please contact our Recruitment Team at (url removed)
Feb 02, 2026
Contractor
Salary from £28,051 + Up to 5% Bonus Fixed Term Conract 12 Months, 40 hours Per Week Located at Felnex, Leeds Depot Are you an experienced administrator looking for your next challenge? Join Northern Gas Networks (NGN) as a Support Administrator in our TOTEX Cluster Team . This is a key role where you will help ensure the smooth delivery of operations across our gas sites. As part of the Planning Team , you will be responsible for coordinating a range of administrative tasks including job creation, statutory noticing, and project closure. Your work will directly contribute to the successful execution of our field activities, so attention to detail and a methodical approach are vital. This role involves regular interaction with both internal teams and external stakeholders, so strong communication skills and a customer-focused mindset are essential. You will be expected to deliver a first-class service, helping to keep projects on track and ensuring compliance with relevant regulations. In this role you will Create projects in our SAP system based on design and commercial requirements Manage and report NRSWA notifications via SAP/Insight Coordinate with Planners to ensure timely customer notifications Liaise daily with Site Managers to track progress and update the whereabouts report Prepare project files (both digital and paper) for site teams Monitor and refresh safe dig prints Capture data for project e-packs (mains and services) Issue NRSWA registration details post-project closure General office administration to support the wider team We are looking for Strong administrative experience Excellent communication skills both written and verbal Proficiency in Microsoft Excel and Word Great time management and multitasking abilities A keen eye for detail and a quality-first mindset A collaborative, can-do attitude Desirable: Experience in the utilities sector, SAP/Insight knowledge, or familiarity with gas/NRSWA legislation Why join NGN? Salary from £28,051 per annum Up to 5% Bonus per annum 25 days of annual leave , plus recognised bank holidays and 2 additional half-days over the Christmas period Occupational sick pay available after the first 2 calendar days of statutory sick pay Generous stakeholder pension scheme , doubling your contribution, up to 10% Flexible benefits and salary sacrifice options , including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a Virtual GP service Family-friendly policies , including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more About NGN We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy , shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women s/Ethnic Minority/Parents & Carers/ DisABILITY) to ensure we reflect and uplift the communities we serve. Next Steps Simply click Apply and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place beginning of March . If you require any adjustments during the recruitment process, please contact our Recruitment Team at (url removed)
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus by Goldman Sachs The firm's direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. YOUR IMPACT Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails?We're looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and teams. What you'll do Reporting to the Head of Delivery, you will help deliver the strategic action plans and key business tactics that supports the direction of our teams by developing vision, setting high standards, achieving service level agreements and communicating ideas Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives Formulate Customer contact strategy in partnership with the call centre leadership team Coordinate customer service operations and develop customer retention strategies Serves as a SME and coach for sound retail deposit practices Ensuring compliance against our regularity and firm responsibilities. Prioritizes work assignments from multiple channels as a resource allocator Ensures that continuity is maintained to guarantee quality resolution of customer enquiries across all Marcus products Employs principles and techniques as defined in the quality audit criteria, and develops and implements quality assurance standards, processes, and controls Collaborates across all locations to maintain continuity across the brand through all Marcus customer interactions; Call Centre, Operations, Complaints, Support, Workforce and Training Produces concise performance reports and analyses for senior management Works closely with Business Risk team to identify key controls and escalation procedures. Pro-actively identifies any new issues or risks and works to ensure suitable controls are in place Drives improvements in business processes and ensures optimal resource utilization and audit compliant administrative process and strategy Works closely with cross functional partners to ensure collaboration and process efficiencies are maintained Responsible for setting the strategic business plan and goals for the Marcus UK Customer Care team, to ensure alignment with and support of the business strategy for the UK Consumer business. Responsible for setting high standards, with clear strategies to achieve service level agreements Management of an growing team (currently approx. 100 headcount), including two senior Direct Reports Partner with Engineering to oversee the implementation of technology solutions to support Customers and Operations efficiencies Manage contracts and relationships with customers, vendors, partners and other stakeholders for Operations vendors Produce concise performance reports and analyses for senior management Mentor and motivate teams to achieve productivity and engagement Ensure a diverse and inclusive environment which nurtures and develops talent REQUIREMENTS Proven experience in leading Call Centre and/or Operational teams, with a minimum of 5 years in a management/senior management role Ability to create a positive team working environment that supports the retention & development of great customer service agents. Demonstrable experience in coaching teams to achieve expected KPI's using recognised coaching models to achieve this. You will be a self-directed team player, ability to drive high performance and work independently or in a team-oriented and fast paced environment Proven ability to lead by example, with a positive attitude Excellent communication and interpersonal skills Good analytical and problem-solving skills Proven delivery of excellent customer experience and advocacy Strong customer focus and a good telephone manner Good leadership skills and the ability to motivate and develop staff A desire to help others work towards targets and develop their skills Ability to set, meet and exceed targets Ability to manage change ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Feb 02, 2026
Full time
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus by Goldman Sachs The firm's direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. YOUR IMPACT Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails?We're looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and teams. What you'll do Reporting to the Head of Delivery, you will help deliver the strategic action plans and key business tactics that supports the direction of our teams by developing vision, setting high standards, achieving service level agreements and communicating ideas Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives Formulate Customer contact strategy in partnership with the call centre leadership team Coordinate customer service operations and develop customer retention strategies Serves as a SME and coach for sound retail deposit practices Ensuring compliance against our regularity and firm responsibilities. Prioritizes work assignments from multiple channels as a resource allocator Ensures that continuity is maintained to guarantee quality resolution of customer enquiries across all Marcus products Employs principles and techniques as defined in the quality audit criteria, and develops and implements quality assurance standards, processes, and controls Collaborates across all locations to maintain continuity across the brand through all Marcus customer interactions; Call Centre, Operations, Complaints, Support, Workforce and Training Produces concise performance reports and analyses for senior management Works closely with Business Risk team to identify key controls and escalation procedures. Pro-actively identifies any new issues or risks and works to ensure suitable controls are in place Drives improvements in business processes and ensures optimal resource utilization and audit compliant administrative process and strategy Works closely with cross functional partners to ensure collaboration and process efficiencies are maintained Responsible for setting the strategic business plan and goals for the Marcus UK Customer Care team, to ensure alignment with and support of the business strategy for the UK Consumer business. Responsible for setting high standards, with clear strategies to achieve service level agreements Management of an growing team (currently approx. 100 headcount), including two senior Direct Reports Partner with Engineering to oversee the implementation of technology solutions to support Customers and Operations efficiencies Manage contracts and relationships with customers, vendors, partners and other stakeholders for Operations vendors Produce concise performance reports and analyses for senior management Mentor and motivate teams to achieve productivity and engagement Ensure a diverse and inclusive environment which nurtures and develops talent REQUIREMENTS Proven experience in leading Call Centre and/or Operational teams, with a minimum of 5 years in a management/senior management role Ability to create a positive team working environment that supports the retention & development of great customer service agents. Demonstrable experience in coaching teams to achieve expected KPI's using recognised coaching models to achieve this. You will be a self-directed team player, ability to drive high performance and work independently or in a team-oriented and fast paced environment Proven ability to lead by example, with a positive attitude Excellent communication and interpersonal skills Good analytical and problem-solving skills Proven delivery of excellent customer experience and advocacy Strong customer focus and a good telephone manner Good leadership skills and the ability to motivate and develop staff A desire to help others work towards targets and develop their skills Ability to set, meet and exceed targets Ability to manage change ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Goldman Sachs Group, Inc.
Birmingham, Staffordshire
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct to consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading edge technology, data, and design. Marcus by Goldman Sachs - The firm's direct to consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. YOUR IMPACT Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails? We're looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and teams. What you'll do Reporting to the Head of Delivery, you will help deliver the strategic action plans and key business tactics that support the direction of our teams by developing vision, setting high standards, achieving service level agreements and communicating ideas. Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives. Formulate Customer contact strategy in partnership with the call centre leadership team. Coordinate customer service operations and develop customer retention strategies. Serves as a SME and coach for sound retail deposit practices. Ensuring compliance against our regulatory and firm responsibilities. Prioritise work assignments from multiple channels as a resource allocator. Ensure that continuity is maintained to guarantee quality resolution of customer enquiries across all Marcus products. Employ principles and techniques as defined in the quality audit criteria, and develop and implement quality assurance standards, processes and controls. Collaborate across all locations to maintain continuity across the brand through all Marcus customer interactions; Call Centre, Operations, Complaints, Support, Workforce and Training. Produce concise performance reports and analyses for senior management. Work closely with Business Risk team to identify key controls and escalation procedures. Pro actively identify any new issues or risks and work to ensure suitable controls are in place. Drive improvements in business processes and ensure optimal resource utilisation and audit compliant administrative process and strategy. Work closely with cross functional partners to ensure collaboration and process efficiencies are maintained. Responsible for setting the strategic business plan and goals for the Marcus UK Customer Care team, to ensure alignment with and support of the business strategy for the UK Consumer business. Responsible for setting high standards, with clear strategies to achieve service level agreements. Management of an growing team (currently approx. 100 headcount), including two senior Direct Reports. Partner with Engineering to oversee the implementation of technology solutions to support Customers and Operations efficiencies. Manage contracts and relationships with customers, vendors, partners and other stakeholders for Operations vendors. Produce concise performance reports and analyses for senior management. Mentor and motivate teams to achieve productivity and engagement. Ensure a diverse and inclusive environment which nurtures and develops talent. REQUIREMENTS Proven experience in leading Call Centre and/or Operational teams, with a minimum of 5 years in a management/senior management role. Ability to create a positive team working environment that supports the retention & development of great customer service agents. Demonstrable experience in coaching teams to achieve expected KPI's using recognised coaching models. Self directed team player, able to drive high performance and work independently or in a team oriented and fast paced environment. Proven ability to lead by example, with a positive attitude. Excellent communication and interpersonal skills. Good analytical and problem solving skills. Proven delivery of excellent customer experience and advocacy. Strong customer focus and a good telephone manner. Good leadership skills and the ability to motivate and develop staff. A desire to help others work towards targets and develop their skills. Ability to set, meet and exceed targets. Ability to manage change. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programmes. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Feb 02, 2026
Full time
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct to consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading edge technology, data, and design. Marcus by Goldman Sachs - The firm's direct to consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. YOUR IMPACT Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails? We're looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and teams. What you'll do Reporting to the Head of Delivery, you will help deliver the strategic action plans and key business tactics that support the direction of our teams by developing vision, setting high standards, achieving service level agreements and communicating ideas. Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives. Formulate Customer contact strategy in partnership with the call centre leadership team. Coordinate customer service operations and develop customer retention strategies. Serves as a SME and coach for sound retail deposit practices. Ensuring compliance against our regulatory and firm responsibilities. Prioritise work assignments from multiple channels as a resource allocator. Ensure that continuity is maintained to guarantee quality resolution of customer enquiries across all Marcus products. Employ principles and techniques as defined in the quality audit criteria, and develop and implement quality assurance standards, processes and controls. Collaborate across all locations to maintain continuity across the brand through all Marcus customer interactions; Call Centre, Operations, Complaints, Support, Workforce and Training. Produce concise performance reports and analyses for senior management. Work closely with Business Risk team to identify key controls and escalation procedures. Pro actively identify any new issues or risks and work to ensure suitable controls are in place. Drive improvements in business processes and ensure optimal resource utilisation and audit compliant administrative process and strategy. Work closely with cross functional partners to ensure collaboration and process efficiencies are maintained. Responsible for setting the strategic business plan and goals for the Marcus UK Customer Care team, to ensure alignment with and support of the business strategy for the UK Consumer business. Responsible for setting high standards, with clear strategies to achieve service level agreements. Management of an growing team (currently approx. 100 headcount), including two senior Direct Reports. Partner with Engineering to oversee the implementation of technology solutions to support Customers and Operations efficiencies. Manage contracts and relationships with customers, vendors, partners and other stakeholders for Operations vendors. Produce concise performance reports and analyses for senior management. Mentor and motivate teams to achieve productivity and engagement. Ensure a diverse and inclusive environment which nurtures and develops talent. REQUIREMENTS Proven experience in leading Call Centre and/or Operational teams, with a minimum of 5 years in a management/senior management role. Ability to create a positive team working environment that supports the retention & development of great customer service agents. Demonstrable experience in coaching teams to achieve expected KPI's using recognised coaching models. Self directed team player, able to drive high performance and work independently or in a team oriented and fast paced environment. Proven ability to lead by example, with a positive attitude. Excellent communication and interpersonal skills. Good analytical and problem solving skills. Proven delivery of excellent customer experience and advocacy. Strong customer focus and a good telephone manner. Good leadership skills and the ability to motivate and develop staff. A desire to help others work towards targets and develop their skills. Ability to set, meet and exceed targets. Ability to manage change. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programmes. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Warehouse Stock Auditor Emerald Park, Bristol 24,453 per annum Looking for a stable, full-time position where accuracy and teamwork are valued every day? This Warehouse Stock Auditor role offers the chance to be part of a supportive, fast-paced environment where your attention to detail truly makes a difference. The role You'll be based at a busy distribution centre in Emerald Park, Bristol, working as part of a friendly and motivated team to ensure that all stock entering or leaving the depot is accurate. Key details Permanent, full-time position 37.5 hours per week (plus a 30-minute unpaid break) 5 days out of 7, working 8-hour shifts between 05:00-13:00 or 13:00-21:00 Competitive salary of 24,453 per year Mixed working environment What you'll be doing Auditing inbound deliveries from suppliers to check accuracy Checking picker accuracy for stock heading to stores and investigating any errors Completing load adherence checks and other audit tasks as required Following agreed audit and verification procedures at all times Meeting productivity and quality standards in line with customer expectations Maintaining integrity and professionalism throughout your work What we're looking for Strong attention to detail and ability to follow procedures accurately Good communication skills - written and verbal Basic IT skills, including Microsoft Word and Excel Able to respond to instructions and safety alerts Physically fit and comfortable with manual handling tasks Must be aged 18 or over What's on offer Competitive salary and optional pension scheme Regular overtime opportunities Free onsite parking Full training and ongoing support Recognition awards and incentives Genuine opportunities for career progression Refer-a-friend bonus scheme If you're reliable, accurate, and enjoy working in a hands-on, team-focused environment, this role could be a great fit for you. Apply today to start your career as a Warehouse Stock Auditor in Bristol. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Jan 30, 2026
Full time
Warehouse Stock Auditor Emerald Park, Bristol 24,453 per annum Looking for a stable, full-time position where accuracy and teamwork are valued every day? This Warehouse Stock Auditor role offers the chance to be part of a supportive, fast-paced environment where your attention to detail truly makes a difference. The role You'll be based at a busy distribution centre in Emerald Park, Bristol, working as part of a friendly and motivated team to ensure that all stock entering or leaving the depot is accurate. Key details Permanent, full-time position 37.5 hours per week (plus a 30-minute unpaid break) 5 days out of 7, working 8-hour shifts between 05:00-13:00 or 13:00-21:00 Competitive salary of 24,453 per year Mixed working environment What you'll be doing Auditing inbound deliveries from suppliers to check accuracy Checking picker accuracy for stock heading to stores and investigating any errors Completing load adherence checks and other audit tasks as required Following agreed audit and verification procedures at all times Meeting productivity and quality standards in line with customer expectations Maintaining integrity and professionalism throughout your work What we're looking for Strong attention to detail and ability to follow procedures accurately Good communication skills - written and verbal Basic IT skills, including Microsoft Word and Excel Able to respond to instructions and safety alerts Physically fit and comfortable with manual handling tasks Must be aged 18 or over What's on offer Competitive salary and optional pension scheme Regular overtime opportunities Free onsite parking Full training and ongoing support Recognition awards and incentives Genuine opportunities for career progression Refer-a-friend bonus scheme If you're reliable, accurate, and enjoy working in a hands-on, team-focused environment, this role could be a great fit for you. Apply today to start your career as a Warehouse Stock Auditor in Bristol. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Finance Business Partner Hours: 30 - 37.5 hours per week (flexible) Working pattern: Romford/Hybrid Salary: 36,971 - 43,792 per annum (pro rata if part-time) Make a meaningful impact where it matters most. We are recruiting on behalf of a well-established, values-led hospice charity that plays a vital role in supporting people and families within its community. An opportunity has arisen for a proactive and relationship focused Finance Business Partner to join a collaborative finance team and contribute to the organisation's long-term strategic ambitions. The role As Finance Business Partner, you will work closely with senior leaders and budget holders across the organisation, providing clear, insightful financial advice to support both strategic and operational decision making. Key responsibilities include: Delivering accurate and timely monthly management reporting Supporting budgeting, forecasting and financial planning cycles Providing meaningful financial analysis, insight and risk assessment Partnering with stakeholders to improve financial understanding and performance Supporting the development of robust, evidence-based business cases Constructively challenging and advising non-finance colleagues where appropriate This role requires strong communication skills and the ability to translate complex financial information into clear, actionable insight. About you You will be working towards a professional accountancy qualification (e.g. AAT or equivalent) and bring a collaborative, solutions-focused approach. Strong practical experience using Microsoft Excel and other MS applications A solid understanding of financial processes and coding structures Confidence presenting financial information to a range of stakeholders Excellent analytical skills with the ability to identify risks and opportunities High levels of accuracy, attention to detail and the ability to prioritise effectively A proactive mindset and the confidence to challenge constructively Experience within a complex or regulated financial environment, financial modelling, or working with commissioners or regulators would be advantageous but is not essential. Why apply? This is an opportunity to use your financial skills in a role that genuinely makes a difference. The organisation offers flexible working, a supportive culture, and the chance to be part of a mission driven team where values and impact sit at the heart of everything they do. Closing date: 19 February 2026 Interview date: 26 February 2026 Applications will be reviewed on receipt, so early application is encouraged. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Jan 27, 2026
Full time
Finance Business Partner Hours: 30 - 37.5 hours per week (flexible) Working pattern: Romford/Hybrid Salary: 36,971 - 43,792 per annum (pro rata if part-time) Make a meaningful impact where it matters most. We are recruiting on behalf of a well-established, values-led hospice charity that plays a vital role in supporting people and families within its community. An opportunity has arisen for a proactive and relationship focused Finance Business Partner to join a collaborative finance team and contribute to the organisation's long-term strategic ambitions. The role As Finance Business Partner, you will work closely with senior leaders and budget holders across the organisation, providing clear, insightful financial advice to support both strategic and operational decision making. Key responsibilities include: Delivering accurate and timely monthly management reporting Supporting budgeting, forecasting and financial planning cycles Providing meaningful financial analysis, insight and risk assessment Partnering with stakeholders to improve financial understanding and performance Supporting the development of robust, evidence-based business cases Constructively challenging and advising non-finance colleagues where appropriate This role requires strong communication skills and the ability to translate complex financial information into clear, actionable insight. About you You will be working towards a professional accountancy qualification (e.g. AAT or equivalent) and bring a collaborative, solutions-focused approach. Strong practical experience using Microsoft Excel and other MS applications A solid understanding of financial processes and coding structures Confidence presenting financial information to a range of stakeholders Excellent analytical skills with the ability to identify risks and opportunities High levels of accuracy, attention to detail and the ability to prioritise effectively A proactive mindset and the confidence to challenge constructively Experience within a complex or regulated financial environment, financial modelling, or working with commissioners or regulators would be advantageous but is not essential. Why apply? This is an opportunity to use your financial skills in a role that genuinely makes a difference. The organisation offers flexible working, a supportive culture, and the chance to be part of a mission driven team where values and impact sit at the heart of everything they do. Closing date: 19 February 2026 Interview date: 26 February 2026 Applications will be reviewed on receipt, so early application is encouraged. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Administrator - Eastleigh - Temporary 6 month contract - 13.80- 14.30 per hour - Hybrid role working in the office 3 days a week Working in the people operations team you will provide essential administration support, so you will need to be highly organised and detail focused. The Administrator will support a key project consolidating and updating the digital and physical personnel records. Key Responsibilities Clean and organise the shared drive, ensuring all SharePoint content meets GDPR retention requirements. Move documents from Teams to the central SharePoint site. Transfer scanned documents to the main SharePoint site. Ensure all leaver documentation is correctly filed in the designated folder. Work with Clearspace to arrange scanning of paper personnel files stored elsewhere Support the wider team with updating and maintaining documentation. Skills & Experience Exceptional attention to detail and accuracy. Strong organisational skills and ability to manage shifting priorities. A proactive "can do" approach and ability to multi task. An understanding of what good structure, compliance, and documentation standards look like Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Jan 24, 2026
Seasonal
Administrator - Eastleigh - Temporary 6 month contract - 13.80- 14.30 per hour - Hybrid role working in the office 3 days a week Working in the people operations team you will provide essential administration support, so you will need to be highly organised and detail focused. The Administrator will support a key project consolidating and updating the digital and physical personnel records. Key Responsibilities Clean and organise the shared drive, ensuring all SharePoint content meets GDPR retention requirements. Move documents from Teams to the central SharePoint site. Transfer scanned documents to the main SharePoint site. Ensure all leaver documentation is correctly filed in the designated folder. Work with Clearspace to arrange scanning of paper personnel files stored elsewhere Support the wider team with updating and maintaining documentation. Skills & Experience Exceptional attention to detail and accuracy. Strong organisational skills and ability to manage shifting priorities. A proactive "can do" approach and ability to multi task. An understanding of what good structure, compliance, and documentation standards look like Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Charity Store Manager - Calverton ( Nottinghamshire) Salary - 25,760 Permanent 37 hours per week (including weekends) Are you a retail pro who loves leading a team and driving results? Do you thrive in a creative, fast-paced environment? If so, we want you to join our fantastic client as their Store Manager in Calverton ! Why this role is great for you: Lead a passionate team of staff and volunteers Get creative with stock, displays, and merchandising to maximise sales Build connections with the local community and grow support for the shop Enjoy 28 days' holiday + Bank Holidays, a generous pension scheme, and access to career development opportunities Who we're looking for: Retail Store or shop management experience, with a proven track record of driving results Confident, personable, and great with people from all backgrounds Organised, proactive, and able to get the most from your team Enthusiastic about making a real difference while having fun along the way If you're ready for a new challenge where your leadership makes an impact , this could be your next career move! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Jan 23, 2026
Full time
Charity Store Manager - Calverton ( Nottinghamshire) Salary - 25,760 Permanent 37 hours per week (including weekends) Are you a retail pro who loves leading a team and driving results? Do you thrive in a creative, fast-paced environment? If so, we want you to join our fantastic client as their Store Manager in Calverton ! Why this role is great for you: Lead a passionate team of staff and volunteers Get creative with stock, displays, and merchandising to maximise sales Build connections with the local community and grow support for the shop Enjoy 28 days' holiday + Bank Holidays, a generous pension scheme, and access to career development opportunities Who we're looking for: Retail Store or shop management experience, with a proven track record of driving results Confident, personable, and great with people from all backgrounds Organised, proactive, and able to get the most from your team Enthusiastic about making a real difference while having fun along the way If you're ready for a new challenge where your leadership makes an impact , this could be your next career move! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Finance Clerk (Part Time) 30 hours per week Permanent Salary: 24,738 - 26,302 per annum pro rata Actual salary: 19,790 - 21,041 per annum Location: On site at the Main Hospice based in Romford, Essex Are you organised, detail focused and looking for a role where your work truly matters? We are looking for a Finance Clerk to join our warm, supportive Finance Team and play a key role in helping us make a real difference to people's lives. This is an excellent opportunity for someone with a strong eye for detail who enjoys working collaboratively in a values-driven environment. About the Role Reporting to the Finance Manager, you will support a broad range of financial and accounting activities, ensuring accurate financial records and smooth day to day finance operations. Key responsibilities include: Processing supplier invoices and preparing payments (BACS and cheques) Supporting cash handling, banking and reconciliations Managing receipts, direct debits, standing orders and petty cash Validating Gift Aid documentation Processing travel expense claims and handling supplier queries Maintaining accurate financial records and supporting ad hoc finance projects What We're Looking For We're keen to hear from candidates who can demonstrate: NVQ Level 4 / AAT Technician Level or equivalent experience (desirable) Strong organisational and time-management skills Excellent attention to detail Good communication skills and a collaborative approach Experience working in a finance environment and good working knowledge of Microsoft Excel would be an advantage. Benefits and working environment: A friendly, open and warm team to offer support and guidance. Generous annual leave entitlement starting at 27 days plus Bank Holidays and 1 day birthday leave. Pension scheme and Occupational Sick Pay on commencement. Active Education team providing in-house training and supporting learning opportunities. Free Car parking and subsidised restaurant with a good selection available daily. Please note that a DBS basic disclosure check will be undertaken as part of my client's pre-employment screening for the successful candidate. Closing date: 11 February 2026 Please apply as soon as possible, as we may close the vacancy early. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Jan 21, 2026
Full time
Finance Clerk (Part Time) 30 hours per week Permanent Salary: 24,738 - 26,302 per annum pro rata Actual salary: 19,790 - 21,041 per annum Location: On site at the Main Hospice based in Romford, Essex Are you organised, detail focused and looking for a role where your work truly matters? We are looking for a Finance Clerk to join our warm, supportive Finance Team and play a key role in helping us make a real difference to people's lives. This is an excellent opportunity for someone with a strong eye for detail who enjoys working collaboratively in a values-driven environment. About the Role Reporting to the Finance Manager, you will support a broad range of financial and accounting activities, ensuring accurate financial records and smooth day to day finance operations. Key responsibilities include: Processing supplier invoices and preparing payments (BACS and cheques) Supporting cash handling, banking and reconciliations Managing receipts, direct debits, standing orders and petty cash Validating Gift Aid documentation Processing travel expense claims and handling supplier queries Maintaining accurate financial records and supporting ad hoc finance projects What We're Looking For We're keen to hear from candidates who can demonstrate: NVQ Level 4 / AAT Technician Level or equivalent experience (desirable) Strong organisational and time-management skills Excellent attention to detail Good communication skills and a collaborative approach Experience working in a finance environment and good working knowledge of Microsoft Excel would be an advantage. Benefits and working environment: A friendly, open and warm team to offer support and guidance. Generous annual leave entitlement starting at 27 days plus Bank Holidays and 1 day birthday leave. Pension scheme and Occupational Sick Pay on commencement. Active Education team providing in-house training and supporting learning opportunities. Free Car parking and subsidised restaurant with a good selection available daily. Please note that a DBS basic disclosure check will be undertaken as part of my client's pre-employment screening for the successful candidate. Closing date: 11 February 2026 Please apply as soon as possible, as we may close the vacancy early. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Business Assurance Advisor - 1 year maternity cover Join our team and experience a culture where you'll be challenged to grow, empowered to lead, and supported to perform at your best. Randstad are a global leader in the world of HR services, and have a vision to be the world's most equitable and specialized talent company.We specialise in Operational, Professional, Digital, and Enterprise talent solutions. Through our 'partner for talent' global strategy we aim to offer the best service and partner with clients and candidates. Our employee value proposition 'together we grow' details our commitment to every member of the Randstad team. We believe in equitable opportunities for all and provide a transparent and competitive compensation structure that rewards your contributions. With Randstad, you'll be part of something bigger, making a lasting impact on both our clients and the individuals we connect with. Together, we'll unlock your potential and build a brighter future for everyone. We are looking for an experienced administrator with a passion for compliance to join our business assurance team, working closely with the manager to support the UK business and operations. Key Responsibilities: Providing initial responses to safeguarding concerns with support of Designated Safeguarding lead. Supporting operational teams with guidance on statutory compliance processes. Managing queries regarding policies and procedures across Business Assurance. Allocating tickets created and managing an email inbox for the Business Assurance and Compliance teams. Documentation control across policies, procedures and handbooks. Experience: good communication strong administration experience demonstrate the ability to work to details and targets Self motivated and driven Resilient Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
Jan 21, 2026
Contractor
Business Assurance Advisor - 1 year maternity cover Join our team and experience a culture where you'll be challenged to grow, empowered to lead, and supported to perform at your best. Randstad are a global leader in the world of HR services, and have a vision to be the world's most equitable and specialized talent company.We specialise in Operational, Professional, Digital, and Enterprise talent solutions. Through our 'partner for talent' global strategy we aim to offer the best service and partner with clients and candidates. Our employee value proposition 'together we grow' details our commitment to every member of the Randstad team. We believe in equitable opportunities for all and provide a transparent and competitive compensation structure that rewards your contributions. With Randstad, you'll be part of something bigger, making a lasting impact on both our clients and the individuals we connect with. Together, we'll unlock your potential and build a brighter future for everyone. We are looking for an experienced administrator with a passion for compliance to join our business assurance team, working closely with the manager to support the UK business and operations. Key Responsibilities: Providing initial responses to safeguarding concerns with support of Designated Safeguarding lead. Supporting operational teams with guidance on statutory compliance processes. Managing queries regarding policies and procedures across Business Assurance. Allocating tickets created and managing an email inbox for the Business Assurance and Compliance teams. Documentation control across policies, procedures and handbooks. Experience: good communication strong administration experience demonstrate the ability to work to details and targets Self motivated and driven Resilient Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
Community Manager- Supported Housing & Homelessness Services Oxford Full Time - 37.5 hours per week (7-day rota) Salary: 45,000 - 50,000 per annum (DOE) Permanent About the role We are partnering with a well-established homelessness charity in Oxford to recruit an experienced Community Manager to lead a large supported accommodation service and play a key role within the senior leadership team. This is a senior, operational role overseeing a 24-bed supported housing project alongside additional move-on accommodation. You will be responsible for ensuring high-quality housing management, safeguarding, support services and positive outcomes for people with lived experience of homelessness. This opportunity will suit an experienced manager from supported housing, homelessness, social care or charity settings who is passionate about enabling people to rebuild their lives through stability, meaningful activity and community. Key responsibilities Operational management of a 24-bed supported accommodation service and additional move-on housing Leadership, line management and development of support staff and volunteers Oversight of safeguarding, risk management and psychologically informed environments (PIE) Ensuring high occupancy levels, effective referrals and timely move-on outcomes Managing needs assessments, support planning and casework systems (CRM) Working closely with social enterprise, learning & development and fundraising teams Health & Safety, facilities and premises management On-call rota participation and emergency response management Contributing to organisational strategy as part of the senior management team About you You will bring: Significant experience in a supported housing, homelessness or vulnerable adults setting Proven leadership and people management experience Strong knowledge of safeguarding, trauma informed practice and strengths based approaches Experience working with individuals with complex needs, including mental health and substance misuse Excellent communication, report-writing and stakeholder engagement skills Confidence managing challenging situations calmly and professionally A strong belief in equality, dignity and the potential of every individual Desirable experience includes: Housing management or supported accommodation qualifications CRM systems such as Homeless Link In Form Charity, social enterprise or not-for-profit sector experience What's on offer Salary of 45,000 - 50,000 per annum 33 days annual leave (including bank holidays) Employer pension contribution (up to 5%) Flexible working options (role-dependent) Enhanced wellbeing support and clinical supervision Comprehensive induction, training and development Inclusive employer committed to fair and values-based recruitment Safeguarding This role involves working with adults at risk and is subject to an enhanced DBS check . The organisation is committed to safeguarding and promoting welfare and expects all staff to share this commitment. Closing date: 9:00am, 2 February 2026 Interviews: Week commencing 9 February 2026 Applications will be reviewed on receipt, so early application is encouraged. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Jan 13, 2026
Full time
Community Manager- Supported Housing & Homelessness Services Oxford Full Time - 37.5 hours per week (7-day rota) Salary: 45,000 - 50,000 per annum (DOE) Permanent About the role We are partnering with a well-established homelessness charity in Oxford to recruit an experienced Community Manager to lead a large supported accommodation service and play a key role within the senior leadership team. This is a senior, operational role overseeing a 24-bed supported housing project alongside additional move-on accommodation. You will be responsible for ensuring high-quality housing management, safeguarding, support services and positive outcomes for people with lived experience of homelessness. This opportunity will suit an experienced manager from supported housing, homelessness, social care or charity settings who is passionate about enabling people to rebuild their lives through stability, meaningful activity and community. Key responsibilities Operational management of a 24-bed supported accommodation service and additional move-on housing Leadership, line management and development of support staff and volunteers Oversight of safeguarding, risk management and psychologically informed environments (PIE) Ensuring high occupancy levels, effective referrals and timely move-on outcomes Managing needs assessments, support planning and casework systems (CRM) Working closely with social enterprise, learning & development and fundraising teams Health & Safety, facilities and premises management On-call rota participation and emergency response management Contributing to organisational strategy as part of the senior management team About you You will bring: Significant experience in a supported housing, homelessness or vulnerable adults setting Proven leadership and people management experience Strong knowledge of safeguarding, trauma informed practice and strengths based approaches Experience working with individuals with complex needs, including mental health and substance misuse Excellent communication, report-writing and stakeholder engagement skills Confidence managing challenging situations calmly and professionally A strong belief in equality, dignity and the potential of every individual Desirable experience includes: Housing management or supported accommodation qualifications CRM systems such as Homeless Link In Form Charity, social enterprise or not-for-profit sector experience What's on offer Salary of 45,000 - 50,000 per annum 33 days annual leave (including bank holidays) Employer pension contribution (up to 5%) Flexible working options (role-dependent) Enhanced wellbeing support and clinical supervision Comprehensive induction, training and development Inclusive employer committed to fair and values-based recruitment Safeguarding This role involves working with adults at risk and is subject to an enhanced DBS check . The organisation is committed to safeguarding and promoting welfare and expects all staff to share this commitment. Closing date: 9:00am, 2 February 2026 Interviews: Week commencing 9 February 2026 Applications will be reviewed on receipt, so early application is encouraged. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
