Role Overview: The Talent Set are delighted to partner with our client on a fantastic Senior Acquisition Officer role. This position involves developing and delivering multi-channel supporter acquisition campaigns to grow the supporter base, enhance engagement, and maximise fundraising income within a dynamic charity environment. Key Responsibilities: Lead the planning and execution of supporter acquisition campaigns across digital, offline, and telemarketing channels to attract new supporters. Develop compelling communication products and activity plans aligned with organisational strategy, budgets, and timelines. Manage relationships with internal teams and external agencies, ensuring timely and accurate delivery of creative assets and campaign elements. Analyse campaign performance and KPIs, providing insights to inform optimisation and future strategies. Monitor and manage campaign budgets, reforecasting and maintaining cost efficiencies. Oversee data selections and reporting through close collaboration with the Data team to ensure targeted, compliant activities. Support and mentor line reports, fostering professional development and a supportive team environment. Maintain up-to-date knowledge of fundraising trends, compliance standards, and legislation relevant to supporter acquisition activities. Contribute to broader team objectives by collaborating with colleagues across fundraising, marketing, and digital teams. Provide occasional supporter care, including responding to queries and ensuring accurate donor records, in line with data protection regulations. Person Specification: Proven experience in multi-channel direct marketing and supporter acquisition campaigns within the charity or fundraising sector. Strong project management skills, including managing budgets and working with creative and media suppliers. Demonstrable knowledge of digital fundraising, particularly paid search, social media advertising, and online channels. Experience analysing campaign data, KPIs, and presenting insights to stakeholders. Ability to build and maintain effective relationships with external partners and internal teams. Excellent organisational skills, with the ability to prioritise and manage multiple projects under tight deadlines. Effective written and verbal communication skills, with an understanding of sensitive supporter engagement. Knowledge of data handling and compliance with relevant legislation and fundraising standards. A collaborative approach and proactive attitude to work and team development. What's on Offer: Salary: £35,000 - £38,000 Location: Hybrid - London Contract: Full time and permanent How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity: The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Oct 28, 2026
Full time
Role Overview: The Talent Set are delighted to partner with our client on a fantastic Senior Acquisition Officer role. This position involves developing and delivering multi-channel supporter acquisition campaigns to grow the supporter base, enhance engagement, and maximise fundraising income within a dynamic charity environment. Key Responsibilities: Lead the planning and execution of supporter acquisition campaigns across digital, offline, and telemarketing channels to attract new supporters. Develop compelling communication products and activity plans aligned with organisational strategy, budgets, and timelines. Manage relationships with internal teams and external agencies, ensuring timely and accurate delivery of creative assets and campaign elements. Analyse campaign performance and KPIs, providing insights to inform optimisation and future strategies. Monitor and manage campaign budgets, reforecasting and maintaining cost efficiencies. Oversee data selections and reporting through close collaboration with the Data team to ensure targeted, compliant activities. Support and mentor line reports, fostering professional development and a supportive team environment. Maintain up-to-date knowledge of fundraising trends, compliance standards, and legislation relevant to supporter acquisition activities. Contribute to broader team objectives by collaborating with colleagues across fundraising, marketing, and digital teams. Provide occasional supporter care, including responding to queries and ensuring accurate donor records, in line with data protection regulations. Person Specification: Proven experience in multi-channel direct marketing and supporter acquisition campaigns within the charity or fundraising sector. Strong project management skills, including managing budgets and working with creative and media suppliers. Demonstrable knowledge of digital fundraising, particularly paid search, social media advertising, and online channels. Experience analysing campaign data, KPIs, and presenting insights to stakeholders. Ability to build and maintain effective relationships with external partners and internal teams. Excellent organisational skills, with the ability to prioritise and manage multiple projects under tight deadlines. Effective written and verbal communication skills, with an understanding of sensitive supporter engagement. Knowledge of data handling and compliance with relevant legislation and fundraising standards. A collaborative approach and proactive attitude to work and team development. What's on Offer: Salary: £35,000 - £38,000 Location: Hybrid - London Contract: Full time and permanent How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity: The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
At Hft, our vision is to create a future where learning disabled people can live the best life possible. We do this by coming together to campaign for positive change, provide personalised support and create solutions for living independently. We're looking for an experienced Senior Internal Communications Manager to join our People & Culture team and lead our internal communications agenda across Hft on a 12 month FTC. This role is to commence the week commencing 7 December About the role This is a strategic and hands-on role where you'll play a key part in keeping our colleagues informed, engaged and connected to our purpose, values and priorities. Working closely with our CEO, Chief People Officer, Executive Team and senior leaders, you'll shape and deliver high-impact communications that reach colleagues across the organisation - from corporate teams to our frontline workforce. You'll take ownership of our internal communications channels and content, including our Hub, internal social media, e-newsletters, campaigns and colleague events. You'll also play a central role in our Big Conversation, creating opportunities for colleagues to have their voices heard and helping leaders communicate clearly, consistently and authentically. What you'll be doing Lead Hft's internal communications strategy, ensuring activity is aligned with our organisational priorities, vision and values. Develop and deliver engaging, accessible communications and campaigns on behalf of the Executive Team and senior leaders. Build strong, two-way communication with colleagues, creating opportunities for feedback, dialogue and colleague voice. Own and develop our internal communications channels, including the Hub, newsletters, internal social media and corporate content. Establish a clear internal communications calendar and ensure activity is well planned, coordinated and joined up. Develop and embed a distinctive Hft tone of voice and communications framework. Support leaders and managers to communicate effectively through training, guidance and practical toolkits. Use data, insight and feedback to measure the effectiveness of communications and continually improve our approach. Create engaging content across a range of formats, including written communications, presentations, video, graphics and campaigns. Work closely with our External Communications and People teams to ensure messaging is consistent and opportunities to engage colleagues are maximised. Lead and support the development of the Internal Communications Officer, creating a positive environment for performance, wellbeing and professional development. Manage sensitive and high-profile communications, using sound judgement and awareness of reputational risk. Support employee engagement activity and help turn colleague feedback into meaningful action. About you You'll be an experienced internal communications professional who can combine strategic thinking with excellent delivery skills. You'll be a confident writer and communicator, able to take complex information and turn it into clear, engaging and accessible messages for different audiences. You'll be comfortable working with senior leaders, influencing stakeholders and advising on the best way to communicate important or sensitive messages. We're particularly interested in people who have experience of: • Delivering internal communications and engagement across a dispersed or remote workforce. • Developing communication strategies and advising senior stakeholders. • Managing multiple communication channels and measuring their effectiveness. • Building colleague engagement through creative and innovative communications. • Using data and insight to shape communications and demonstrate impact. • Designing and delivering communications training for managers and leaders. • Managing sensitive communications and reputational risk. • Working collaboratively across complex or matrix-style organisations. You'll be creative, solutions-focused and proactive, with excellent attention to detail and the ability to manage competing priorities. Most importantly, you'll be someone who understands that great internal communications are about more than simply sharing information - they're about creating connection, building trust and making sure every colleague feels informed and heard. Why join Hft? You'll have the opportunity to make a genuine difference to how our colleagues experience Hft and how connected they feel to our purpose. You'll join a collaborative People & Culture team and have the opportunity to shape and evolve our internal communications approach at an important time for the organisation. Working arrangements This is a national hybrid role with regular travel to Hft services and other locations across the organisation. Recruitment Process Applications close on: 3rd November 2026 . Following your application, you'll have an initial pre-screen call with a member of our Recruitment team before progressing to the formal interview stage. Interviews will take place via Microsoft Teams, with the Hiring Manager and a member of Hft's Executive Team. Hft is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from people with diverse backgrounds and experiences and will make reasonable adjustments throughout the recruitment process where required.
Oct 28, 2026
Full time
At Hft, our vision is to create a future where learning disabled people can live the best life possible. We do this by coming together to campaign for positive change, provide personalised support and create solutions for living independently. We're looking for an experienced Senior Internal Communications Manager to join our People & Culture team and lead our internal communications agenda across Hft on a 12 month FTC. This role is to commence the week commencing 7 December About the role This is a strategic and hands-on role where you'll play a key part in keeping our colleagues informed, engaged and connected to our purpose, values and priorities. Working closely with our CEO, Chief People Officer, Executive Team and senior leaders, you'll shape and deliver high-impact communications that reach colleagues across the organisation - from corporate teams to our frontline workforce. You'll take ownership of our internal communications channels and content, including our Hub, internal social media, e-newsletters, campaigns and colleague events. You'll also play a central role in our Big Conversation, creating opportunities for colleagues to have their voices heard and helping leaders communicate clearly, consistently and authentically. What you'll be doing Lead Hft's internal communications strategy, ensuring activity is aligned with our organisational priorities, vision and values. Develop and deliver engaging, accessible communications and campaigns on behalf of the Executive Team and senior leaders. Build strong, two-way communication with colleagues, creating opportunities for feedback, dialogue and colleague voice. Own and develop our internal communications channels, including the Hub, newsletters, internal social media and corporate content. Establish a clear internal communications calendar and ensure activity is well planned, coordinated and joined up. Develop and embed a distinctive Hft tone of voice and communications framework. Support leaders and managers to communicate effectively through training, guidance and practical toolkits. Use data, insight and feedback to measure the effectiveness of communications and continually improve our approach. Create engaging content across a range of formats, including written communications, presentations, video, graphics and campaigns. Work closely with our External Communications and People teams to ensure messaging is consistent and opportunities to engage colleagues are maximised. Lead and support the development of the Internal Communications Officer, creating a positive environment for performance, wellbeing and professional development. Manage sensitive and high-profile communications, using sound judgement and awareness of reputational risk. Support employee engagement activity and help turn colleague feedback into meaningful action. About you You'll be an experienced internal communications professional who can combine strategic thinking with excellent delivery skills. You'll be a confident writer and communicator, able to take complex information and turn it into clear, engaging and accessible messages for different audiences. You'll be comfortable working with senior leaders, influencing stakeholders and advising on the best way to communicate important or sensitive messages. We're particularly interested in people who have experience of: • Delivering internal communications and engagement across a dispersed or remote workforce. • Developing communication strategies and advising senior stakeholders. • Managing multiple communication channels and measuring their effectiveness. • Building colleague engagement through creative and innovative communications. • Using data and insight to shape communications and demonstrate impact. • Designing and delivering communications training for managers and leaders. • Managing sensitive communications and reputational risk. • Working collaboratively across complex or matrix-style organisations. You'll be creative, solutions-focused and proactive, with excellent attention to detail and the ability to manage competing priorities. Most importantly, you'll be someone who understands that great internal communications are about more than simply sharing information - they're about creating connection, building trust and making sure every colleague feels informed and heard. Why join Hft? You'll have the opportunity to make a genuine difference to how our colleagues experience Hft and how connected they feel to our purpose. You'll join a collaborative People & Culture team and have the opportunity to shape and evolve our internal communications approach at an important time for the organisation. Working arrangements This is a national hybrid role with regular travel to Hft services and other locations across the organisation. Recruitment Process Applications close on: 3rd November 2026 . Following your application, you'll have an initial pre-screen call with a member of our Recruitment team before progressing to the formal interview stage. Interviews will take place via Microsoft Teams, with the Hiring Manager and a member of Hft's Executive Team. Hft is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from people with diverse backgrounds and experiences and will make reasonable adjustments throughout the recruitment process where required.
Summary Being a Visitor Experience Officer for the National Trust is all about people - connecting with them, inspiring them, and making sure they have the best possible day when they come to visit. What it's like to work here You'll be reporting to Senior Visitor Experience Officer, at Blists Hill Victorian Town. Being part of our Visitor Experience team and wider property team, you'll join a community of people who enjoy, protect and want to share Ironbridge and its stories, history, nature and wildlife with our supporters and visitors. Ironbridge Gorge is newly opened and this is a unique and exciting opportunity to join a team as we explore the sites next chapter, responding to visitor feedback and ensuring we are accessible to even more people. As the Visitor Experience Officer at Blists Hill, you'll play a key role in the effective delivery of the year round experience of working Victorian life in a beautiful setting. You'll deliver high standards at the site, from your interactions as well as presentation of all areas. You'll be a fountain of knowledge, from opening times to what's on later in the year and you'll be able to give visitors the information they need to enjoy their day out. What you'll be doing As Visitor Experience Officer, your main focus will be on providing a great service for visitors. With your team, you'll be welcoming people and inspiring them to really get to know Coalbrookdale. This might include devising and running events and activities, and creating interpretive displays and other ways of bringing the place, and its stories, to life for everyone who comes here. You'll encourage visitors to take a closer look at artworks or precious objects cared for by the Trust. You might be supervising and supporting volunteers and organising rotas. You're likely to be checking standards of presentation on site, or helping to write for our web pages. Who we're looking for We'd love to hear from you if you're: used to multiple deadlines and managing your own workload skilled in organisation and planning, with a good eye for detail good at talking to, and getting on with, all kinds of people a hard-working and committed team player comfortable with IT: Microsoft Office, as well as web and social media experienced in producing interpretive materials, such as displays and exhibitions, and marketing or promotional materials familiar with health and safety procedures The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Oct 19, 2026
Full time
Summary Being a Visitor Experience Officer for the National Trust is all about people - connecting with them, inspiring them, and making sure they have the best possible day when they come to visit. What it's like to work here You'll be reporting to Senior Visitor Experience Officer, at Blists Hill Victorian Town. Being part of our Visitor Experience team and wider property team, you'll join a community of people who enjoy, protect and want to share Ironbridge and its stories, history, nature and wildlife with our supporters and visitors. Ironbridge Gorge is newly opened and this is a unique and exciting opportunity to join a team as we explore the sites next chapter, responding to visitor feedback and ensuring we are accessible to even more people. As the Visitor Experience Officer at Blists Hill, you'll play a key role in the effective delivery of the year round experience of working Victorian life in a beautiful setting. You'll deliver high standards at the site, from your interactions as well as presentation of all areas. You'll be a fountain of knowledge, from opening times to what's on later in the year and you'll be able to give visitors the information they need to enjoy their day out. What you'll be doing As Visitor Experience Officer, your main focus will be on providing a great service for visitors. With your team, you'll be welcoming people and inspiring them to really get to know Coalbrookdale. This might include devising and running events and activities, and creating interpretive displays and other ways of bringing the place, and its stories, to life for everyone who comes here. You'll encourage visitors to take a closer look at artworks or precious objects cared for by the Trust. You might be supervising and supporting volunteers and organising rotas. You're likely to be checking standards of presentation on site, or helping to write for our web pages. Who we're looking for We'd love to hear from you if you're: used to multiple deadlines and managing your own workload skilled in organisation and planning, with a good eye for detail good at talking to, and getting on with, all kinds of people a hard-working and committed team player comfortable with IT: Microsoft Office, as well as web and social media experienced in producing interpretive materials, such as displays and exhibitions, and marketing or promotional materials familiar with health and safety procedures The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Harris Hill Charity Recruitment Specialists
Bromsgrove, Worcestershire
Harris Hill are delighted to be working with a fantastic charity to recruit for an ambitious and collaborative Head of Fundraising & Marketing to join its Senior Leadership Team. This is a fantastic opportunity for an experienced fundraiser who enjoys combining strategic leadership with hands on delivery and who is motivated by building sustainable income and long term relationships with supporters. The Role Reporting to the Chief Executive Officer, you will take the lead on all aspects of fundraising and marketing, developing and delivering an ambitious fundraising strategy that supports the organisation's wider objectives. You will lead a diverse team covering fundraising, marketing, events, community, corporate, trusts and grants, individual giving and supporter administration. You will provide clear direction, develop your team and ensure everyone is working towards shared income and engagement objectives. Key responsibilities will include: Developing and implementing a comprehensive fundraising strategy to achieve annual income targets. Leading and developing a broad fundraising programme across individual giving, legacy giving, corporate partnerships, community fundraising, events, trusts and foundations, grants and lottery. Identifying new opportunities, income streams and potential partnerships to support sustainable growth. Building and maintaining strong relationships with major donors, corporate partners, sponsors and other key supporters. Monitoring fundraising performance and using data and insight to evaluate and improve campaigns and activities. Preparing and managing the fundraising budget and ensuring resources are used effectively. Leading, motivating and developing the fundraising and marketing team, supporting a positive and collaborative culture. Overseeing the recruitment, management and engagement of staff and volunteers within the team. Developing and delivering an integrated marketing and communications strategy alongside the Marketing & Communications function. Ensuring the organisation has a strong and consistent brand, tone of voice and presence across its communications. Overseeing engaging content across the website, social media, newsletters, press releases, annual reports and other channels. About You We are looking for an experienced fundraising professional with a successful track record of delivering income and developing fundraising programmes within the charity sector. You will ideally bring : Significant experience in a similar fundraising leadership role. A proven track record of successful charity fundraising and achieving financial targets. Experience of developing and implementing departmental or organisational fundraising strategies. Strong experience across a range of fundraising disciplines and income streams. Experience of leading, recruiting and developing a team. Confidence in budgeting, financial planning and preparing business cases. The ability to work independently, prioritise effectively and remain calm under pressure. Experience of working with and supporting volunteers. Salary & Benefits Salary: £50,000 per annum Contract type: Full-time, Permanent Location: Bromsgrove, Worcestershire hybrid working Deadline: On rolling basis Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Oct 09, 2026
Full time
Harris Hill are delighted to be working with a fantastic charity to recruit for an ambitious and collaborative Head of Fundraising & Marketing to join its Senior Leadership Team. This is a fantastic opportunity for an experienced fundraiser who enjoys combining strategic leadership with hands on delivery and who is motivated by building sustainable income and long term relationships with supporters. The Role Reporting to the Chief Executive Officer, you will take the lead on all aspects of fundraising and marketing, developing and delivering an ambitious fundraising strategy that supports the organisation's wider objectives. You will lead a diverse team covering fundraising, marketing, events, community, corporate, trusts and grants, individual giving and supporter administration. You will provide clear direction, develop your team and ensure everyone is working towards shared income and engagement objectives. Key responsibilities will include: Developing and implementing a comprehensive fundraising strategy to achieve annual income targets. Leading and developing a broad fundraising programme across individual giving, legacy giving, corporate partnerships, community fundraising, events, trusts and foundations, grants and lottery. Identifying new opportunities, income streams and potential partnerships to support sustainable growth. Building and maintaining strong relationships with major donors, corporate partners, sponsors and other key supporters. Monitoring fundraising performance and using data and insight to evaluate and improve campaigns and activities. Preparing and managing the fundraising budget and ensuring resources are used effectively. Leading, motivating and developing the fundraising and marketing team, supporting a positive and collaborative culture. Overseeing the recruitment, management and engagement of staff and volunteers within the team. Developing and delivering an integrated marketing and communications strategy alongside the Marketing & Communications function. Ensuring the organisation has a strong and consistent brand, tone of voice and presence across its communications. Overseeing engaging content across the website, social media, newsletters, press releases, annual reports and other channels. About You We are looking for an experienced fundraising professional with a successful track record of delivering income and developing fundraising programmes within the charity sector. You will ideally bring : Significant experience in a similar fundraising leadership role. A proven track record of successful charity fundraising and achieving financial targets. Experience of developing and implementing departmental or organisational fundraising strategies. Strong experience across a range of fundraising disciplines and income streams. Experience of leading, recruiting and developing a team. Confidence in budgeting, financial planning and preparing business cases. The ability to work independently, prioritise effectively and remain calm under pressure. Experience of working with and supporting volunteers. Salary & Benefits Salary: £50,000 per annum Contract type: Full-time, Permanent Location: Bromsgrove, Worcestershire hybrid working Deadline: On rolling basis Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Gingerbread Family Support Limited
Stoke-on-trent, Staffordshire
Help us turn community spirit into real change for local families. Are you an experienced fundraiser who loves bringing people together, building relationships and turning great ideas into successful fundraising? We're looking for a confident, creative and driven Community and Challenge Events Fundraiser to join Gingerbread Family Support and grow our community fundraising and challenge events programme. Overall Objectives of the Post As our Community and Challenge Events Fundraiser, you will play a key role in growing income, participation and awareness of Gingerbread Family Support across Stoke-on-Trent, Staffordshire, Newcastle-under-Lyme and Staffordshire Moorlands. You will take ownership of a portfolio of community fundraising and challenge event activity, developing relationships with individuals, schools, community groups, businesses and event participants and turning those relationships into long-term support. From securing new Community Charity of the Year partnerships and creating exciting fundraising opportunities, to supporting someone through their first challenge event or delivering a successful Gingerbread event, you will be responsible for creating an excellent supporter experience from the first conversation through to fundraising, participation, thank-you and ongoing stewardship. This is a hands-on role for someone who is confident working independently, enjoys being out in the community and has the experience and initiative to identify opportunities, build relationships and deliver results. You will work closely with the wider Fundraising and Marketing teams to develop engaging campaigns, maximise participation and income, and ensure our supporters understand the difference their fundraising makes to local families. Key Responsibilities Community & Challenge Fundraising Develop and manage a strong pipeline of current and prospective community fundraisers, schools, community groups, businesses, challenge participants and fundraising partners. Identify and proactively pursue new opportunities to grow community and challenge fundraising income. Develop and deliver a programme of community fundraising initiatives, campaigns and challenge opportunities that increase participation, engagement and income. Secure, develop and manage Community Charity of the Year partnerships and other strategic community fundraising relationships. Develop relationships with schools, community organisations, clubs, groups and local businesses to create new fundraising opportunities. Develop opportunities for individuals and groups to support Gingerbread through sponsored challenges, bucket collections, school activities, community events, individual fundraising and other initiatives. Research and identify suitable third-party challenge events and opportunities for Gingerbread supporters to participate in. Monitor trends and activity within community and challenge fundraising and use this knowledge to identify new opportunities for growth. Events Manage a portfolio of Gingerbread-led and third-party fundraising events from initial planning through to delivery and evaluation. Support the development of new fundraising events and make recommendations for how existing events can be improved and grown. Develop event plans, timelines, budgets and income targets and ensure activity is delivered effectively and within agreed resources. Coordinate with venues, suppliers, volunteers, participants, sponsors, community partners and other stakeholders. Support the delivery of events, including attending evening and weekend events where required. Evaluate events and fundraising activity, capturing learning and making recommendations to improve future participation, income and supporter experience. Ensure appropriate risk assessments, health and safety arrangements, permissions and fundraising requirements are considered for events and activities. Supporter Engagement & Stewardship Provide excellent supporter care from initial enquiry or sign-up through to fundraising, event participation, thank-you and ongoing stewardship. Build genuine, long-term relationships with supporters and motivate them to reach and exceed their fundraising goals. Develop tailored stewardship journeys that encourage repeat fundraising and deeper engagement with Gingerbread. Ensure supporters understand the impact of their fundraising and have access to the information, tools and encouragement they need to succeed. Identify opportunities to develop supporters into longer-term advocates, volunteers, regular fundraisers or other areas of support. Work collaboratively with colleagues across Fundraising and Marketing to ensure supporters receive a consistent and high-quality experience. Marketing & Communications Work closely with the Marketing Officer to develop engaging, supporter-focused communications and campaigns for community and challenge fundraising. Provide clear briefs, content ideas, stories and updates to support the promotion of events and fundraising opportunities. Help identify and share compelling supporter stories and fundraising successes. Use social media, email, local networks and other appropriate channels to increase awareness, participation and income. Represent Gingerbread confidently at community events, meetings, presentations and networking opportunities. Income, Reporting & CRM Set and monitor income and expenditure budgets for relevant fundraising activity and events. Take responsibility for agreed income targets and proactively identify actions to maximise income where performance is below target. Maintain accurate records of prospects, supporters, partnerships, events and fundraising activity on Donorfy. Use CRM data to track supporter journeys, identify opportunities and inform future fundraising activity. Provide regular reports on income, expenditure, participation, engagement, pipeline activity and performance against targets. Ensure all supporter data is handled appropriately and in accordance with UK GDPR and Gingerbread policies. Carry out appropriate due diligence on prospective partners, community groups, events and fundraising opportunities to identify reputational, financial or other risks. Wider Team Contribution Develop a strong understanding of Gingerbread Family Support, our services and the experiences of the families and young parents we support. Use this knowledge appropriately and sensitively when communicating with supporters and external audiences. Act as a positive ambassador for Gingerbread Family Support and represent the charity professionally at external meetings, conferences, networking opportunities, events and functions. Build positive working relationships across the organisation and contribute to a collaborative and supportive fundraising culture. Share knowledge, ideas and learning with colleagues and contribute to the wider development of the Fundraising Team. Comply with all Gingerbread policies, procedures, fundraising regulations and relevant codes of practice. Undertake appropriate training and professional development. Work as part of a team, project group or working group as required. Undertake any other reasonable duties requested by the Chief Executive, Senior Management Team or Trustees that support the objectives and interests of Gingerbread Family Support. Experience We are looking for someone who can hit the ground running and bring existing fundraising and event experience to the role. Essential experience Demonstrable professional experience in community fundraising, challenge events, events fundraising or a closely related fundraising role within the charity sector. Proven experience of developing and managing relationships with community groups, fundraisers, event participants, schools, businesses or supporters. A track record of delivering fundraising activity against agreed income and participation targets. Experience of planning, coordinating and delivering fundraising events, campaigns or activities. Experience of developing new fundraising opportunities and turning ideas into practical activity. Experience of managing budgets and monitoring income and expenditure. Experience of working collaboratively with marketing, communications or other teams to promote fundraising activity. Experience of using a CRM or fundraising database to manage supporter relationships, records and reporting. Desirable experience Experience of securing or managing Charity of the Year partnerships. Experience of working with schools, community groups or local businesses. Experience of managing challenge event participants. Experience of developing and delivering supporter stewardship journeys. Experience of working with volunteers. Experience of using Donorfy or another fundraising CRM. Experience of organising events involving external suppliers, venues and stakeholders. Skills & Competencies Excellent written and verbal communication skills, with the confidence to communicate with a wide range of audiences. Excellent relationship-building and networking skills. Confident presenting to groups, delivering talks and making pitches. Strong supporter stewardship skills, with the ability to motivate . click apply for full job details
Oct 07, 2026
Full time
Help us turn community spirit into real change for local families. Are you an experienced fundraiser who loves bringing people together, building relationships and turning great ideas into successful fundraising? We're looking for a confident, creative and driven Community and Challenge Events Fundraiser to join Gingerbread Family Support and grow our community fundraising and challenge events programme. Overall Objectives of the Post As our Community and Challenge Events Fundraiser, you will play a key role in growing income, participation and awareness of Gingerbread Family Support across Stoke-on-Trent, Staffordshire, Newcastle-under-Lyme and Staffordshire Moorlands. You will take ownership of a portfolio of community fundraising and challenge event activity, developing relationships with individuals, schools, community groups, businesses and event participants and turning those relationships into long-term support. From securing new Community Charity of the Year partnerships and creating exciting fundraising opportunities, to supporting someone through their first challenge event or delivering a successful Gingerbread event, you will be responsible for creating an excellent supporter experience from the first conversation through to fundraising, participation, thank-you and ongoing stewardship. This is a hands-on role for someone who is confident working independently, enjoys being out in the community and has the experience and initiative to identify opportunities, build relationships and deliver results. You will work closely with the wider Fundraising and Marketing teams to develop engaging campaigns, maximise participation and income, and ensure our supporters understand the difference their fundraising makes to local families. Key Responsibilities Community & Challenge Fundraising Develop and manage a strong pipeline of current and prospective community fundraisers, schools, community groups, businesses, challenge participants and fundraising partners. Identify and proactively pursue new opportunities to grow community and challenge fundraising income. Develop and deliver a programme of community fundraising initiatives, campaigns and challenge opportunities that increase participation, engagement and income. Secure, develop and manage Community Charity of the Year partnerships and other strategic community fundraising relationships. Develop relationships with schools, community organisations, clubs, groups and local businesses to create new fundraising opportunities. Develop opportunities for individuals and groups to support Gingerbread through sponsored challenges, bucket collections, school activities, community events, individual fundraising and other initiatives. Research and identify suitable third-party challenge events and opportunities for Gingerbread supporters to participate in. Monitor trends and activity within community and challenge fundraising and use this knowledge to identify new opportunities for growth. Events Manage a portfolio of Gingerbread-led and third-party fundraising events from initial planning through to delivery and evaluation. Support the development of new fundraising events and make recommendations for how existing events can be improved and grown. Develop event plans, timelines, budgets and income targets and ensure activity is delivered effectively and within agreed resources. Coordinate with venues, suppliers, volunteers, participants, sponsors, community partners and other stakeholders. Support the delivery of events, including attending evening and weekend events where required. Evaluate events and fundraising activity, capturing learning and making recommendations to improve future participation, income and supporter experience. Ensure appropriate risk assessments, health and safety arrangements, permissions and fundraising requirements are considered for events and activities. Supporter Engagement & Stewardship Provide excellent supporter care from initial enquiry or sign-up through to fundraising, event participation, thank-you and ongoing stewardship. Build genuine, long-term relationships with supporters and motivate them to reach and exceed their fundraising goals. Develop tailored stewardship journeys that encourage repeat fundraising and deeper engagement with Gingerbread. Ensure supporters understand the impact of their fundraising and have access to the information, tools and encouragement they need to succeed. Identify opportunities to develop supporters into longer-term advocates, volunteers, regular fundraisers or other areas of support. Work collaboratively with colleagues across Fundraising and Marketing to ensure supporters receive a consistent and high-quality experience. Marketing & Communications Work closely with the Marketing Officer to develop engaging, supporter-focused communications and campaigns for community and challenge fundraising. Provide clear briefs, content ideas, stories and updates to support the promotion of events and fundraising opportunities. Help identify and share compelling supporter stories and fundraising successes. Use social media, email, local networks and other appropriate channels to increase awareness, participation and income. Represent Gingerbread confidently at community events, meetings, presentations and networking opportunities. Income, Reporting & CRM Set and monitor income and expenditure budgets for relevant fundraising activity and events. Take responsibility for agreed income targets and proactively identify actions to maximise income where performance is below target. Maintain accurate records of prospects, supporters, partnerships, events and fundraising activity on Donorfy. Use CRM data to track supporter journeys, identify opportunities and inform future fundraising activity. Provide regular reports on income, expenditure, participation, engagement, pipeline activity and performance against targets. Ensure all supporter data is handled appropriately and in accordance with UK GDPR and Gingerbread policies. Carry out appropriate due diligence on prospective partners, community groups, events and fundraising opportunities to identify reputational, financial or other risks. Wider Team Contribution Develop a strong understanding of Gingerbread Family Support, our services and the experiences of the families and young parents we support. Use this knowledge appropriately and sensitively when communicating with supporters and external audiences. Act as a positive ambassador for Gingerbread Family Support and represent the charity professionally at external meetings, conferences, networking opportunities, events and functions. Build positive working relationships across the organisation and contribute to a collaborative and supportive fundraising culture. Share knowledge, ideas and learning with colleagues and contribute to the wider development of the Fundraising Team. Comply with all Gingerbread policies, procedures, fundraising regulations and relevant codes of practice. Undertake appropriate training and professional development. Work as part of a team, project group or working group as required. Undertake any other reasonable duties requested by the Chief Executive, Senior Management Team or Trustees that support the objectives and interests of Gingerbread Family Support. Experience We are looking for someone who can hit the ground running and bring existing fundraising and event experience to the role. Essential experience Demonstrable professional experience in community fundraising, challenge events, events fundraising or a closely related fundraising role within the charity sector. Proven experience of developing and managing relationships with community groups, fundraisers, event participants, schools, businesses or supporters. A track record of delivering fundraising activity against agreed income and participation targets. Experience of planning, coordinating and delivering fundraising events, campaigns or activities. Experience of developing new fundraising opportunities and turning ideas into practical activity. Experience of managing budgets and monitoring income and expenditure. Experience of working collaboratively with marketing, communications or other teams to promote fundraising activity. Experience of using a CRM or fundraising database to manage supporter relationships, records and reporting. Desirable experience Experience of securing or managing Charity of the Year partnerships. Experience of working with schools, community groups or local businesses. Experience of managing challenge event participants. Experience of developing and delivering supporter stewardship journeys. Experience of working with volunteers. Experience of using Donorfy or another fundraising CRM. Experience of organising events involving external suppliers, venues and stakeholders. Skills & Competencies Excellent written and verbal communication skills, with the confidence to communicate with a wide range of audiences. Excellent relationship-building and networking skills. Confident presenting to groups, delivering talks and making pitches. Strong supporter stewardship skills, with the ability to motivate . click apply for full job details
East Cambridgeshire District Council
Ely, Cambridgeshire
Are you a creative communicator ready to celebrate local government achievements? East Cambridgeshire District Council has an exciting Senior Communications Officer opportunity! Location: Ely, Cambridgeshire, CB7 4EE Salary: £34,811 to £39,481 per annum Job Type: Full time, 12 months fixed term contract Hours: Hybrid working, with attendance at council offices three days per week Closing Date: Sunday 25 October 2026 About Us: East Cambridgeshire District Council is a local government organisation serving residents across the region. We are committed to delivering high-quality, customer-focused services and have recently achieved silver accreditation from the Investors in the Environment scheme, ranking 43rd nationally on the council climate scorecard. We prioritise environmental sustainability and responsible operations while supporting our communities. Senior Communications Officer - The Role: You will work as part of a busy, collaborative communications team to deliver clear, consistent and engaging communications to residents, employees, councillors and stakeholders. Your primary focus will be promoting the council's achievements, demonstrating the positive impact of its services and showing how the council improves local people's lives. You will manage multiple projects, create compelling content and build positive relationships across council services and external partners. Senior Communications Officer - Key Responsibilities: - Produce clear, accurate and engaging content for websites, newsletters, social media, briefing notes and press releases - Develop and deliver communications and engagement plans that promote the council's priorities, services and achievements - Create case studies, success stories and community outcomes for use across media and digital channels - Manage and monitor social media channels, creating engaging content and responding to enquiries - Create and maintain website content that is accurate, accessible and user-focused - Support internal communications activities to keep employees informed about council priorities and organisational change - Build effective relationships with colleagues, partners and media to gather information and promote council achievements - Monitor media coverage and social media activity, identifying opportunities and reputational risks - Evaluate campaign effectiveness and report on performance metrics - Participate in the 24/7 communications on-call rota and work outside normal hours when necessary Senior Communications Officer - You: - Excellent communicator with strong written and verbal communication skills - Highly organised with the ability to manage competing priorities and deadlines - Experienced in developing and delivering communications campaigns and engagement activities - Skilled in creating engaging content across digital and traditional channels - Confident in managing corporate social media platforms and online communities - Passionate about storytelling and showcasing positive outcomes for residents and communities - Collaborative team player equally confident working independently and using your own initiative Benefits: - The opportunity to help communicate and celebrate the council's achievements and contribution to local communities as local government transitions to new unitary authorities - Potential to contribute to a major local government transformation programme - Flexible and hybrid working arrangements - Membership of the Local Government Pension Scheme - Generous annual leave entitlement - Learning and development opportunities - A supportive and experienced communications team Closing date for completed applications: Sunday 25 October 2026 The selection process will be: Wednesday 4 and Thursday 5 November 2026 To submit your CV for this exciting Senior Communications Officer opportunity, click Apply today!
Oct 06, 2026
Full time
Are you a creative communicator ready to celebrate local government achievements? East Cambridgeshire District Council has an exciting Senior Communications Officer opportunity! Location: Ely, Cambridgeshire, CB7 4EE Salary: £34,811 to £39,481 per annum Job Type: Full time, 12 months fixed term contract Hours: Hybrid working, with attendance at council offices three days per week Closing Date: Sunday 25 October 2026 About Us: East Cambridgeshire District Council is a local government organisation serving residents across the region. We are committed to delivering high-quality, customer-focused services and have recently achieved silver accreditation from the Investors in the Environment scheme, ranking 43rd nationally on the council climate scorecard. We prioritise environmental sustainability and responsible operations while supporting our communities. Senior Communications Officer - The Role: You will work as part of a busy, collaborative communications team to deliver clear, consistent and engaging communications to residents, employees, councillors and stakeholders. Your primary focus will be promoting the council's achievements, demonstrating the positive impact of its services and showing how the council improves local people's lives. You will manage multiple projects, create compelling content and build positive relationships across council services and external partners. Senior Communications Officer - Key Responsibilities: - Produce clear, accurate and engaging content for websites, newsletters, social media, briefing notes and press releases - Develop and deliver communications and engagement plans that promote the council's priorities, services and achievements - Create case studies, success stories and community outcomes for use across media and digital channels - Manage and monitor social media channels, creating engaging content and responding to enquiries - Create and maintain website content that is accurate, accessible and user-focused - Support internal communications activities to keep employees informed about council priorities and organisational change - Build effective relationships with colleagues, partners and media to gather information and promote council achievements - Monitor media coverage and social media activity, identifying opportunities and reputational risks - Evaluate campaign effectiveness and report on performance metrics - Participate in the 24/7 communications on-call rota and work outside normal hours when necessary Senior Communications Officer - You: - Excellent communicator with strong written and verbal communication skills - Highly organised with the ability to manage competing priorities and deadlines - Experienced in developing and delivering communications campaigns and engagement activities - Skilled in creating engaging content across digital and traditional channels - Confident in managing corporate social media platforms and online communities - Passionate about storytelling and showcasing positive outcomes for residents and communities - Collaborative team player equally confident working independently and using your own initiative Benefits: - The opportunity to help communicate and celebrate the council's achievements and contribution to local communities as local government transitions to new unitary authorities - Potential to contribute to a major local government transformation programme - Flexible and hybrid working arrangements - Membership of the Local Government Pension Scheme - Generous annual leave entitlement - Learning and development opportunities - A supportive and experienced communications team Closing date for completed applications: Sunday 25 October 2026 The selection process will be: Wednesday 4 and Thursday 5 November 2026 To submit your CV for this exciting Senior Communications Officer opportunity, click Apply today!
