Senior Floating Support Worker

Senior Floating Support Worker

This role is ideal for someone compassionate, proactive and motivated to drive positive change.

Location: Middlesbrough (NE)

Salary: £27,703

Closing Date: 01 February, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

As a Senior Floating Support Worker, you ll lead the delivery of responsive, person centred support that helps adults with complex needs sustain their accommodation and move toward greater stability. You ll build strong, trusted relationships, provide targeted guidance around housing, health, finances and meaningful activity, and apply a trauma informed, strengths based approach to boost confidence and resilience. Alongside this, you ll support and guide a Floating Support Worker, ensuring high quality, reflective practice and effective collaboration with SHAP and RSAP providers, Housing Solutions and Community Interventions Teams.

You ll champion coordinated support by attending key appointments, identifying and addressing risks early, and advocating assertively when systems create barriers. Strong safeguarding awareness, sound judgement, accurate case recording and confident lone working are essential, as is the flexibility to respond creatively in fast paced community settings. This role offers an opportunity to lead impactful, inclusive work while being supported through training, reflective supervision and hybrid working tools.

In this role, you will:

• Lead trauma informed, strengths based support that helps adults with complex needs sustain tenancies and avoid homelessness.
• Build trusting relationships and deliver tailored support around housing, health, finances and meaningful activity.
• Provide supportive line management to a Floating Support Worker and champion high quality, reflective practice.
• Work closely with SHAP/RSAP providers and multi agency partners, advocating strongly to remove barriers and secure coordinated support.
• Maintain accurate digital records, uphold safeguarding standards and work flexibly across community settings.

About You

You ll bring strong engagement skills, confident communication and experience supporting adults with complex needs, using SMART planning, tenancy sustainment knowledge and accurate digital recording to keep clients secure and progressing. You ll model trauma informed, strengths based practice while guiding a Floating Support Worker and collaborating effectively with housing and multi agency partners. Resilience, safeguarding awareness, sound judgement and a proactive, inclusive approach in fast paced community settings are essential.

What You ll Receive

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death in service benefit
• Access to legal and practical support

Safer Recruitment

The charity is committed to fair and inclusive recruitment, and welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, they will carry out the appropriate Disclosure & Barring Service (DBS) check. Only information that is relevant to the role is looked at, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and applicants are encouraged to discuss any concerns with openly.

About The Organisation

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.