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Ready to embark on the quest of joining Hack The Box? At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help redefine cybersecurity expertise. Get ready for an exciting adventure into the world of cybersecurity! The core mission of the Senior Customer Success Associate: Drive engagement along the Hack The Box journey with public sector clients. Execute outcomes from success criteria for the world's largest enterprises, universities and governmental organizations. Become their trusted partner and assure a great user experience leading to long lasting relationships. (OKRs: GRR, NRR, NPS) The fellowship you'll be joining: The team consists of experienced members of various technical and non-technical backgrounds covering a wide spectrum of industries and sectors such as Education, Gov/Federal, SMBs and Enterprise. The team collaborates closely with Product, Sales, Support, Marketing and many more departments to accommodate customers' business needs while acting as a feedback loop for further improvement of the offered services. This position reports to the Head of Customer Success, US & Federal. ️ Technology tools & weapons you'll be using: ChurnZero, HubSpot, Tableau, Slack, Gong & the 3 As (Adaptability - Active Listening - Assertiveness). HackTheBox, obviously! Interesting resources you should check: Customer Stories A glimpse into HTB's 2024 Sales Kick Off (SKO) Humans of HTB: Anna's journey into HTB customer success scaling team The adventures that await you after becoming the Senior Customer Success Associate at Hack The Box: Guiding new customers through their customer journey process efficiently Building and nurturing relationships of trust with Exec / senior stakeholders (e.g. buyer) and HTB power users / admins Analyzing usage data to identify trends and potential issues, often utilizing analytics tools (e.g. Tableau) Timely addressing of customer inquiries Proactively identifying and addressing risks to customer satisfaction Coordinating with internal teams to resolve customer issues effectively and ensure seamless customer experiences Scheduling and conducting regular check-in meetings with customers Maintaining accurate and up to date notes on customer health in internal tools (e.g. Hubspot, ChurnZero, etc) Gathering actionable feedback from customers for product improvement Communicating the benefits a customer gains from utilizing HTB and how HTB addresses a business challenge. Identifying and capitalizing on opportunities for upselling and cross-selling Skills, knowledge, and experience points required to unlock the role of the Senior Customer Success Associate at Hack The Box: Experience working with federal organizations (e.g., Army, Air Force, government agencies) - civilian federal roles do not apply. Understanding of the Software as a Service (SaaS) model and principles of customer success. Previous experience in a Customer Success role preferred. Ability to navigate difficult conversations with customers and internal leadership. Proficiency in cybersecurity fundamentals, including pentesting and cyber defense skills. Skilled in handling objections and overcoming challenges in the sales process. Comfortable owning Revenue Retention Metrics to drive business growth. Ability to collaborate effectively with multiple internal stakeholders ️ What your Hack The Box adventure will have in store: You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large. You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy. You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows. Most importantly, you'll have a blast at HTB because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet ups! The gems you'll be enjoying as a Senior Customer Success Associate: Compensation: $96,000-126,000 (OTE) Medical, Dental & Vision (employee coverage 100% paid for by Hack The Box) 401K w/ employer match Employer-paid Life and AD&D Insurance Supplemental Life Insurance Short-term and Long-term Disability Healthcare and Dependent Care FSA Paid paternity & maternity leave 25 annual leave days Home Office Allowance Dedicated budget for training and professional development, participation in conferences State-of-the-art equipment Full access to the Hack The Box lab offerings; so you can learn how to hack ️ The Quest of Becoming Hack The Box's Senior Customer Success Associate: Level 1: Like in any game, you start as a Noob. Level one's objective: submit your application. Level 2: After applying, you unlock the Script Kiddie rank! This level's objective: pass the screening process. Level 3: Now you're officially ranked as Hacker and you're ready to meet the Talent Acquisition team. Level's objective: highlight your past achievements, ambitions, and values. Level 4: As a Pro Hacker at level 4, you'll unlock the "boss level", which involves meeting the hiring manager. Level's objective: connect with the hiring manager and share with them your achievements. Level 5: Now you're an Elite Hacker! Level's objective: complete an assignment that aligns with day to day job related tasks and responsibilities. Level 6: Congratulations, you're now a Guru! Not many reach this level . Level's objective: have a constructive, final conversation with senior leadership to explore the role and your future at HTB. Level 7: You've achieved the Omniscient rank and officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer. QUEST COMPLETE. Congratulations, you're officially one of us Your next quest: complete the onboarding. Hack Your Career, Today. Join us in this epic adventure of cybersecurity at Hack The Box! At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of disruption, growth, and adventure, we can't wait to meet you! ABOUT HACK THE BOX Hack The Box is the Cyber Performance Center with the mission to provide a human first platform to create and maintain high performing cybersecurity individuals and organizations. Hack The Box is the only platform that unites upskilling, workforce development, and the human focus in the cybersecurity industry, and it's trusted by organizations worldwide for driving their teams to peak performance. Offering an all in one environment for continuous growth, assessment, and recruitment, Hack The Box provides solutions for all cybersecurity domains. Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 2.6 million platform members. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece. Exciting News: Get the most important updates on HTB's latest year! We are super proud to share that Hack The Box's entities in the US, the UK & Greece have been certified as a Great Place to Work (). Take a sneak peek at how it is to be part of HTB and our 2023 Global Retreat. Get more insights about our HTB culture and employee experience by visiting the "about us" section of our site, our career site, and Glassdoor. At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values. Hack The Box participates in E-Verify. For more information, please click here and here.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Marketing Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Experience with Salesforce Marketing Cloud and/or Commerce Cloud, and/or a competing platform (i.e. Shopify, Adobe, Marketo, etc.). Salesforce product certifications are a plus (AI Specialist, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Specialist, Marketing Cloud: Administrator, Consultant, Email Specialist, Engagement Consultant, B2C Commerce Developer). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 daysUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Barnoldswick, United Kingdom Salary: GBP up to 40,000 (dependent on qualification and experience) About BUOYANCY AEROSPACE Enabling the free world's leading aerospace, space, and defense institutions. BUOYANCY AEROSPACE was founded in 2022 to meet the rising demand for solutions in aerospace, space, and defense-markets underserved by a dysfunctional supply chain. We attract the most capable talent with integrity and build and leverage generative AI for digital and physical solutions. We are proud to contribute significantly to the most prestigious and complex aerospace, space, and defense platforms-some under confidential mandates. We are not a company of promises. With active production facilities in the UK and Germany and a growing workforce of currently >150 employees, we are scaling rapidly, but already delivering to our customers. Our culture is highly purpose-driven, constantly delivering innovation, exceptional standards, execution. This is a high-performance environment. If you seek meaningful work at the intersection of technology and defense, this is the place for you. Those looking for the comfort of a standard role are discouraged from applying. The Role: CMM Programmer We are seeking an CMM Programmer for BUOYANCY AEROSPACE V1 Ltd , based in Barnoldswick. This permanent position calls for a detail-oriented and proactive individual to develop and execute precise measurement programs, ensuring top-notch quality in a dynamic aerospace environment. Key Responsibilities: Metrology Process Optimization: Create best practice programming. Leverage PC-DMIS software to streamline measurement workflows and enhance data analysis capabilities. Utilize advanced knowledge of first principal inspection techniques to optimize metrology processes and ensure the highest level of accuracy and efficiency. Equipment Management and Utilization: Oversee the operation and maintenance of recently acquired CMMs, maximizing their potential to meet and exceed quality standards. Develop and implement best practices for equipment utilization, calibration, and upkeep. Nesting Solution Design and Implementation: Design and implement a cutting-edge nesting solution for parts, optimizing material usage and production efficiency. Develop quick-load mechanisms to streamline the loading and unloading process, minimizing downtime and increasing throughput. Quality Assurance and Compliance: Ensure compliance with all relevant quality standards, regulations, and industry best practices. Implement robust quality control measures to identify and address any deviations or discrepancies in measurement data. Cross-functional Collaboration: Collaborate closely with engineering, production, and quality assurance teams to support product development and manufacturing processes. Act as a subject matter expert on metrology-related matters, providing guidance and support as needed. Required Qualifications Extensive experience (3+ years) in metrology, particularly within the aerospace industry. Proficiency in operating and programming Coordinate Measuring Machines (CMM), preferably with experience using PC-DMIS software. Strong understanding of first principal inspection techniques and metrology best practices. Proven leadership experience, with the ability to inspire and motivate teams to achieve exceptional results. Bachelor's degree in Mechanical Engineering, Aerospace Engineering, or a related field. Would be welcomed but not essential. Excellent analytical skills and attention to detail, with a focus on continuous improvement. Strong communication and interpersonal skills, with the ability to effectively collaborate across different teams and departments. We expect the highest possible standards of motivation and work ethics, a clear commitment to our company values of purpose, excellence, innovation, and team culture. What We Offer Strategic Impact: Shape critical operational processes and establish a legacy of excellence in a rapidly scaling organization. Prestige and Innovation: Work on high-stakes projects that define the future of aerospace, space, and defense. Meritocratic Culture: Join an organization where excellence, integrity, and results are the foundation of everything we do. _BUOYANCY AEROSPACE V1 Ltd. is an equal opportunity employer; employment with us is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, colour, religion, age, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status._ Job Type: Full-time Pay: £35,000.00-£40,000.00 per year Benefits: Canteen Company events Free parking On-site parking Referral programme Ability to commute/relocate: Barnoldswick BB18 6DX: reliably commute or plan to relocate before starting work (required) Experience: Aerospace: 2 years (required) PC-DMIS: 2 years (required) Work authorisation: United Kingdom (required) Work Location: In person

Lead Business Strategy Consultant (Data) United Kingdom - Job ID: JR012699 At Ensono, our purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We help our clients think and do, delivering strategy and software engineering that gives them the confidence to take on their toughest challenges and improve the lives of their people and customers. We have worked on a variety of projects from cloud service integrations, building Data Lake and Microservice platforms, through to building apps, voice recognition platforms and offering digital strategy consulting. We have worked across several industries, with clients including Screwfix, Next, Travel Lodge and Gym Group. About the role and what you will be doing: You will be joining a cross functional team of like minded individuals with shared values, and in your role as Lead Business Analyst, you will play a pivotal leadership role within complex project environments. You will take responsibility for shaping analysis approaches, facilitating strategic conversations, and providing clarity in ambiguous situations. You will lead workshops, define and challenge business needs, and become the go to advisor for your client in relation to business analysis, process improvement, and strategic alignment. You will mentor and support other analysts, influence project direction, and ensure that business value is at the core of every decision. Alongside strong core BA skills, you will bring enhanced data literacy and practical experience with analytical tools, enabling you to support data informed decision making, lightweight analysis, and emerging AI driven initiatives across Ensono projects. Ensono has a diverse set of communities, in addition to your core competency, that you'll be encouraged to contribute to and learn from. You will be a self starter, proactive in your delivery and career development, including identifying your training needs and using your training budget to support your growth. In this role, you will: Lead discovery, requirements definition, and strategic analysis activities across complex programmes. Facilitate workshops and stakeholder sessions to define business needs, objectives, constraints, and success criteria. Guide clients through strategic decision making, challenging assumptions and ensuring alignment with business goals. Provide coaching, feedback, and support to Senior and Consultant level Business Analysts within your project and across the practice. Represent Ensono at senior level client forums, offering strategic insight and thought leadership. Inspire clients with the art of the possible, helping them see how enhanced data insight, smarter measurement and clearer KPIs can transform the way they operate and achieve strategic goals. Spot indicators of data quality issues that may impact business outcomes and help clients address them. Create Power BI dashboards or similar lightweight analytical outputs that help the client make data driven decisions to achieve their business outcomes. Shape AI/ML related requirements and help stakeholders frame AI/ML use cases, define success criteria, and understand risks (bias, accuracy, explainability). Review AI powered or ML driven outputs to ensure usability and alignment to business intent. Work with clients to understand their data landscapes and future aspirations, and help them to understand the potential benefits of different strategies. What you will bring to Ensono: We are looking for passionate Lead Business Analysts who bring strategic thinking, strong communication skills, and a proven track record of delivering value. You will need: Strong experience as a Business Analyst delivering across complex digital, cloud, or transformation programmes. Excellent communication and facilitation skills, including senior stakeholder engagement. Ability to structure problems, define requirements, and guide teams through discovery and delivery. Comfortable with relational database/data modelling concepts, and basic SQL. Understanding of APIs, data pipelines, and ETL processes. Understanding of data stewardship, lineage, and compliance requirements. Hands on experience producing Power BI dashboards or similar lightweight visualisations. Awareness of ML/AI concepts sufficient to shape requirements, evaluate business impact of potential use cases and identify where automation or predictive capability could add value. A proactive, growth oriented mindset with the ability to support and mentor other analysts, driving data literacy across the practice. What we can offer you: We will give you a place to strive and grow, where you will have the opportunity to work on interesting, yet challenging projects. Applying your thinking to build a better world founded on intelligent technologies. We are a people first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged. Whether at one of the internal monthly events, such as Lunch & Learns, Tech Time, and internal competency meet ups, or at one of our community groups, such as football, gaming, yoga, or wellbeing; we have strived to build a business where everyone feels welcomed, included, and valued. Explore additional openings with our team, and apply today. Start your digital transformation today.

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. Job Description The Senior Customer S uccess Manager (CSM) - Service owns the strategic technical relationship with Sprinklr's enterprise customers in customer service, CX, and contact center operations. You will drive the successful adoption and expansion of Sprinklr's Care , Case Management , AI Automation , and Contact Center solutions by acting as the technical face of the partnership. You would lead transformation-not just platform rollout-by aligning Sprinklr's technology to the customer's support operating model, cost structure, and digital roadmap. The TSM is also responsible for overseeing empowerment and training programs to ensure comprehensive onboarding and delivering a consistent cadence of engagement with customers through operational cadences. What You'll Do Transformation Advisor Serve as a trusted advisor to Heads of Service, Contact Center Directors, and Support Transformation leads. Map legacy operations (telephony, IVR, ticketing, WFM) into modern Sprinklr-enabled workflows using AI routing, unified agent desktop, knowledge bases, and self-service portals. Platform Leadership Own product adoption and provide technical consultancy across Care modules: Case Management, Smart Responses, Bot Framework, Agent Assist, Knowledge Base, Routing Logic. Lead workspace audits and change plans; ensure platform architecture reflects customer priorities (AHT, CSAT, first contact resolution, deflection rate, etc.). Customer Enablement Develop and deliver scalable enablement plans for service ops, quality, and agent teams-ensuring alignment with process maps and internal KPIs. Promote feature adoption via playbooks, pilot programs, performance dashboards, and monthly ROI tracking. Risk & Growth Management Identify early signs of stagnation, low adoption, or implementation gaps-build risk plans and mitigation steps based on CSP telemetry. Partner with Sales and Solutions Consultants to surface new use cases (e.g., adding messaging, voice, co-browse, or WFM integrations). Technical Escalations & Roadmap Influence Serve as the escalation point for advanced Care/CCaaS product issues; coordinate with Support, Product, and Engineering teams on behalf of the customer. Feed field-level insights back into Sprinklr's product development lifecycle-ensuring platform evolution matches client priorities. Cross-Org Program Management Lead cross-functional coordination across IT, business, and third-party vendors to drive complex programs (e.g., voice rollout, CRM integrations, compliance configurations). Ensure successful post-launch optimization and iterative value unlock through structured success plans and roadmap alignment. Required Qualifications Bachelor's degree in Business, IT, or related field; or equivalent work experience. 6+ years in enterprise service operations, CCaaS, or CX tech consulting. Deep understanding of contact center operations, metrics (AHT, SLA, occupancy, NPS), and change management practices. Experience with at least one major service platform (e.g., Salesforce Service Cloud, NICE, Genesys, Zendesk). Proven experience leading multi-year service transformation programs involving multiple business units and systems. Strong capability in project/program management, stakeholder engagement, and technical solutioning. Familiarity with conversational AI platforms, IVR, NLP, and ML models in service automation contexts. What Sets You Apart Experience in highly regulated or mission-critical environments (e.g., financial services, telecom, healthcare). Prior hands-on implementation or optimization of Sprinklr Service modules. Strong understanding of integration architectures-connecting CRMs, telephony, bot platforms, and analytics stacks. Ability to distill service transformation strategy into phased plans with measurable milestones and impact metrics. PMP or Lean Six Sigma certification; ability to manage transformation programs end-to-end. We focus on our mission : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data - helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things: Lead a new category of enterprise software that we call Unified-CXM. Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. Create a culture of customer obsession, with trust, teamwork, and accountability. We believe in our product : Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything - and everyone - can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world's leading enterprise brands. We invest in our people : We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off - it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.To learn more about employee benefits by region, .To learn more about all-things-Sprinklr, visit our candidate resource hub . EEO - Our philosophy : Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. Reasonable accommodations are available

The Newcastle upon Tyne Hospitals NHS Foundation Trust Administration Manager The closing date is 01 February 2026 This is an exciting opportunity to join the Cardiothoracic Clinical Board as an Administration Manager. We are seeking a competent, enthusiastic and supportive Administration Manager who will lead our high-performing patient services team in providing an effective, welcoming and safe service for all our patients. Interview Date Tuesday 10 February 2026 You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy NO AGENCIES PLEASE Main duties of the job The Administration Manager role will be responsible for ensuring the organisation and delivery of a coordinated and responsive Cardiothoracic Service in a manner consistent with Trust and local policies, procedures and protocols. To work unsupervised and act independently to manage own workload referring to the Operational Service Manager when/where necessary. To support and manage, alongside the Operational Service manager, the administrative team within the Cardiothoracic Clinical Board ensuring that a comprehensive, high quality and efficient service is provided to the various medical and non-medical professionals within the teams ensuring that the organisational needs of the multidisciplinary team and operational issues are met. The role includes direct supervision of the clerical teams, being the point of contact, including arranging cover for annual leave and sickness, monitoring of sickness absence and undertaking yearly appraisal for the administration team. The post holder will develop, introduce and maintain systems and processes to guarantee an efficient and effective service that supports the delivery of activity and performance targets. About us As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. With around 2 million contacts with patients every year, we deliver care from: Royal Victoria Infirmary (RVI) Freeman Hospital Newcastle Dental Hospital Newcastle Fertility Centre Northern Centre for Cancer Care, North Cumbria Northern Genetics Service These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers Newcastle Hospitals NHS Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust Job responsibilities Manage a comprehensive efficient and effective administration and clerical service to the Clinical Board / Departments including: - Design, implement and monitor service improvements. Staff appointments. Training and development. Contribute as a member of the Clinical Board Management team. Communicate with Senior Clinicians. Attend MDT meetings. Contribute to the Business Planning process. Person Specification Qualifications & Education Degree in Leadership/business management or Diploma in Leadership/Business Management with experience to degree level or equivalent level experience RSA 3 or equivalent experience English Language GCSE grade 4 or above Knowledge & Experience Experience with secretarial procedures Extensive experience as Medical Secretary some of which as Senior Medical Secretary Previous management experience including: - o Business o Personnel Knowledge of HR policy and procedure Skills & Abilities IT Skills to include office software packages Good typing skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The Newcastle upon Tyne Hospitals NHS Foundation Trust

# Expense Partner FTCExpense Partner FTCSalary£NegotiableLocationRoyal Tunbridge Wells, Tunbridge Wells, UKContractTemporaryIndustryAccountancy & Finance ContactJamie Finance Department Opportunity - Expense Partner FTCOur client, a well-established leader in the Insurance industry, is seeking a highly motivated and detail-oriented individual to join their team as an Expense Partner. This position is ideal for candidates who thrive in a dynamic, fast-paced environment and are passionate about contributing to the financial health of a company. Role & Responsibilities Prepare detailed reports on expense and cost analysis, ensuring accuracy and compliance with internal and external regulations. Collaborate with various departments to collect financial information and provide advice on financial planning and cost management strategies. Implement and monitor key performance indicators to identify possible areas for improvement in expense management. Participate in the forecasting and budgeting processes, providing insightful information that will assist in strategic decision-making. Maintain up-to-date knowledge of industry trends and developments that could impact financial policies and practices. Key Skills Proven expertise in Expense and Cost Reporting with a strong analytical skillset. Experience in Finance Business Partner roles, with a clear understanding of financial systems and methodologies. Excellent communication skills, capable of effectively articulating financial insights to non-financial stakeholders. Strong organizational skills with an ability to manage multiple projects simultaneously while maintaining meticulous attention to detail. Advanced proficiency with financial software and Microsoft Office Suite, particularly Excel.

Overview This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network. The next step is to speak to Jack. Position VP Engineering Company Description Company Description: tortus.ai - High-growth AI medical technology startup Job Description As VP of Engineering, you will lead and scale a multi-disciplinary team from 20 toward 100 people, establishing structure for an AI-powered medical platform. You will partner with Product and R&D to deliver high-quality software within a Class II regulated environment, balancing rapid innovation with the reliability required for mission-critical healthcare systems. Location Location: London, UK Why this role is remarkable Transition from hands-on coding to high-level strategic leadership, focusing on team architecture, planning, and professional mentorship for a rapidly growing engineering org. Lead a mission-critical platform that operates as a Class II medical device, making a tangible impact on healthcare delivery and patient outcomes. Join a world-class environment where you can leverage technical advisors while focusing your energy on building a high-trust, accountable culture and scalable delivery processes. What you will do Lead, mentor, and grow the engineering organization across full-stack, platform, and AI/ML domains to ensure a sustainable and high-performing culture. Establish predictable engineering processes and delivery rhythms, ensuring work is well-scoped and validated before entering development cycles. Oversee platform reliability, uptime, and incident processes while ensuring all technical systems meet rigorous regulatory and traceability requirements. The ideal candidate Proven experience as a VP or Director of Engineering at a scaling tech company, ideally having managed growth from 20 to 100+ engineers. Background at world-class engineering institutions such as Microsoft or Amazon, bringing deep strategic understanding and technical stewardship without the need to code. Exceptional cross-functional leadership skills with experience navigating regulated environments like healthcare or fintech to balance innovation with safety. Who are Jack & Jill? Ok, I'll go first. I'm Jack, an AI Career Agent that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support. And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate. Next steps Step 1. Visit our website. Step 2. Click Talk to Jack . Step 3. Talk to Jack so he can understand your experience and ambitions. Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role. Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction. Step 6. If not, Jack will find you excellent alternatives. All for free. Notices We never post fake jobs. This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network. Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description. We appreciate this can make them look a bit suspect, but there isn't much we can do about it. Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.

Overall Purpose of Role The Head of DevOps Tooling leads the strategic direction, implementation, and optimisation of DevOps practices and tooling across the organisation. This is a hands-on engineering role, responsible for ensuring scalable, secure, and reliable software delivery pipelines, supporting infrastructure automation, and platform resilience. The role holder will manage a team of DevOps Tooling Engineers, defining tooling standards, and drive continuous improvement across CI/CD, cloud infrastructure, and monitoring systems.This role will work closely and collaboratively with all IT functions to define and execute the LME-wide DevOps tooling strategy and roadmap, and to continuously push innovation in all areas of the business. The role expects the candidate to be able to work in a fast-paced environment and have a problem-solving mindset with an in-depth understanding of complex IT systems from deployment, and configuration as well as support and maintenance perspective.The role sits within the DevOps Tooling Team reporting directly to the LME Trading Chief Technology Officer. Responsibilities: Certifications like MSCE, RHCE, MCSA or OCA would be desirable Personal Qualities: The LME is committed to creating a diverse environment and is proud to be an equal opportunity employer. In recruiting for our teams, we welcome the unique contributions that you can bring in terms of education, ethnicity, race, sex, gender identity, expression and reassignment, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. In doing so, we want every LME employee to feel our commitment to showing respect for all and encouraging open collaboration and communication. Academic and Professional Qualifications Required: Information Technology Infrastructure Library (ITIL) desirable Skills set and Core Competencies Required for Role: Experience in high-availability systems and global infrastructure. Strong troubleshooting and analytical capabilities. Ability to mentor and develop junior engineers. Proactively seek out and learn new skills and technologies A strong teamwork ethic with a proven ability to work collaboratively Self-motivated, accountable and proactive Outstanding communications and interpersonal capabilities - both written and verbal, with the ability to convey complex technical concepts clearly and concisely The ability to provide technical leadership to others, balancing directive, coaching and facilitative leadership styles Ability to troubleshoot and navigate technical blockers.Hong Kong Exchanges and Clearing Limited (HKEX) is a publicly-traded company (HKEX Stock Code:388) and one of the world's leading global exchange groups, offering a range of equity, derivative, commodity, fixed income and other financial markets, products and services, including the London Metals Exchange.As a superconnector and gateway between East and West, HKEX facilitates the two-way flow of capital, ideas and dialogue between China and the rest of world, through its pioneering Connect schemes, increasingly diversified product ecosystem and its deep, liquid and international markets.HKEX is a purpose-led organisation which, across its business and through the work of HKEX Foundation, seeks to connect, promote and progress its markets and the communities it supports for the prosperity of all.

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.Position at LogitechLogitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. The Team And Role A leader in sustainability, Logitech designs software-enabled hardware solutions in pursuit of our mission to extend human potential in work and play. Our Creative & Design team delivers award-winning design and creative excellence.The ACD - Copywriter role, reporting to the Sr Manager, Creative Director, PWS (personal workspace), is a strategically-minded creative powerhouse leader on our EU-based creative team, helping us to build an iconic brand through dedication to a core business group. You will elevate our conceptual and aesthetic output by pushing for greater originality, brand differentiation, and cultural resonance This role leads the charge in all advertising, creative and content initiatives for Logitech personal work space, and collaborates exceptionally to deliver compelling experiences that are distinctly Logitech. Your Contribution Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you'll need for success at Logitech. In this role you will: Support creative development: Work alongside the creative team and leadership to develop outstanding, award-winning campaign creative with a gaming and culture focus. Own end-to-end execution: Take hands-on crafting and owning shepherding creative concepts through all stages of development: from initial conception and presentation, through production and post-production, to final campaign toolkit development. Execute across diverse formats: Write and concept across a wide range of output: from strategic messaging and campaign headlines to video scripts, social copy, product launches, and integrated gaming community activations. Drive brand voice consistency: Ensure all copy maintains Logitech's distinctive brand voice while leading development of highly visible campaigns, from upper funnel brand work to evergreen messaging guidelines, responsible for ideation, writing, and delivery at scale. Collaborate and elevate: Work closely with art directors, designers, and the broader creative team to develop breakthrough concepts that push creative boundaries. Manage key projects: Lead copy development for highly visible and complex campaigns, from upper funnel brand work to evergreen messaging guidelines, responsible for ideation, writing, and global scale/delivery. Put the consumer first: Develop a deep understanding of consumer mindsets, attitudes, and behaviors to inform strong, relevant and strategic copy and concepts. Pioneer new spaces: Help the Logitech brand enter innovative, non-traditional gaming and cultural spaces through AI-enhanced creative workflows, emerging platform storytelling, and cutting-edge content approaches. Cultivate relationships: Be a trusted partner for cross-functional partners in bringing iconic, exciting campaigns and creative to life, including marketing teams, corporate communications, teams. Key Qualifications Please be sure to add your portfolio link and password (if relevant) to your resume.To be considered for this position you demonstrate the following: 7+ years experience and a standout portfolio of original, strategically grounded, award-winning advertising and brand copy. Technology a must, B2B preferred. A diverse, digital-first portfolio of original, strategically grounded, big idea driven, work representing expertise writing across broadcast/video scripts, digital copy, social media, print advertising, and experiential activations. Exceptional command of brand voice development, storytelling techniques, and strategic messaging, and an understanding of how to apply them consistently. Experience writing compelling copy for culture-breaking creative campaigns at major consumer brands Ability to confidently and thoughtfully articulate creative strategies, concepts, and copy rationales. Strong understanding of production processes across video, digital, social, and print mediums A collaborative and flexible creative professional with strong relationship development skills and the ability to work seamlessly with interdisciplinary teams, while thriving as a self-directed contributor who can drive projects independently. A pop culture, design, and advertising enthusiast with a passion for innovative, idea-driven creative work. A restless drive to create truly outstanding, culturally resonant work. Deep understanding of gaming, streaming, and creator culture strongly preferred A steady demeanor, strong emotional intelligence, and the ability to articulate and receive feedback in ways that can strengthen the brand and creative work - without ego.Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house. We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1- for assistance and we will get back to you as soon as possible .If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1- for assistance and we will get back to you as soon as possible.Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait

Senior Consultant Department: Client Success - Global UK and Ireland Employment Type: Permanent - Full Time Location: UK Reporting To: Kieran Ray Description The Senior Consultant is a pivotal role in the Client Success community, supporting in the delivering of best-in-class insights & actionable learnings regarding advertisers' media activities. The Senior Consultant will also help in the development of best practices within Client Success. The Senior Consultant will be expected to become a media expert both externally (to our clients and broader industry partners) and internally (to our team members) over time, but must already have a firm understanding / working knowledge of media. This is not a graduate entry level role. The Senior Consultant will work with other Client Success specialists as part of a team running a set of clients and acquiring new clients. It is assumed that you will, at the appropriate time, assume leadership of an agreed cohort of clients. The Senior Consultant may also have pastoral and developmental responsibilities for any junior members of the team. Key Responsibilities Deliver best-in-class, value-add advice to your clients across a variety of media channels. Ensure deliverables meet quality standards and client expectations Craft the narrative for the client presentation, using data to provide the storytelling Provide answers to the "So what?" and "Why?" questions that clients may ask Become a superuser of internal reporting platforms to lead the delivery and presentation of high-quality storytelling Help to deliver a range of additional consultative work and local specific solutions to clients (e.g. client training; pre-flight campaign support; media agency pitch management) Stay updated regarding the competitive marketplace of the client and the media industry overall Growing the business Support profitable revenue growth across an agreed set of clients and maintaining/ building client stakeholder relationships Acquire and maintain a full understanding of Ebiquity's product and solutions suite Help in the cross-sell of other Ebiquity disciplines such as Marketing Effectiveness and Contract Compliance service lines Support in the prospecting and identification of new business, responding to RFPs, writing proposals and pitches Project manage client deliverables to time and budget. Will require the understanding of Asana software Support senior members with management tasks such as monitoring team performance, project progress, and key performance indicators to identify areas for improvement Communication and collaboration Foster a positive cultural environment and strong collaboration within the Client Success team Build strong internal relationships e.g. with specialism stakeholders and functional services stakeholders Be a role model for more junior team members. Actively support in their development via coaching and mentoring Skills, Knowledge and Expertise You are an expert media practitioner with at least 4 years relevant experience and fully conversant in all media. You bring: Good media knowledge Strong knowledge of the local media market Good track record of client delivery and at least meeting client expectations Ability to have difficult conversations with the agencies around Ebiquity's deliverables Clear communication skills Agility and flexibility to keep all internal stakeholders aware of what is happening on the accounts. Ability to navigate through some of the client's internal politics and ways of working Measures of Success Client revenue and growth Client satisfaction and retention Retention of high performing team members Billability and productivity (of Director team member plus direct reports) Benefits What We Offer We are a fast-growing global company offering a variety of opportunities to develop your skillset and career. Our team environment is fun, open, and supportive, welcoming individuals who are inquisitive, eager to learn, and passionate about technology, operational processes, and team structures. We provide: A competitive salary and benefits package. Hybrid working options (home and office flexibility). Generous annual leave, including an extra day off for your birthday. A strong company focus on well-being and work-life balance, including flexible working, mental health support, and regular health and wellness initiatives. The rare opportunity to engage with some of the world's leading brands at the highest level, allowing you to contribute to meaningful conversations that shape the industry.