Aftersales Experience Specialist - Fleet & Customer Care

  • Splend
  • Hackney, London
  • Jan 22, 2026
Full time Call Centre / CustomerService

Job Description

A dynamic growth company is seeking an Aftersales Experience Specialist to enhance customer relationships post-sale. This role requires managing customer onboarding, vehicle exchanges, and fleet operations while delivering exceptional customer service. Candidates should have proven problem-solving skills, a full UK driver's license, and thrive in a fast-paced retail environment. This position also involves coordinating maintenance and ensuring customer satisfaction. The company offers performance bonuses, wellness support, and flexible leave options.