Job Description
Branch Manager
Role Overview
We are seeking a motivated and commercially focused Branch Manager to lead and develop a multi-disciplinary branch team. This role has full responsibility for branch performance, including profitability, sales growth, customer satisfaction and day-to-day operational management.
You will oversee teams across sales, service, parts and administration, ensuring high standards of service delivery while driving new business opportunities and strengthening existing customer relationships.
Key Responsibilities
Full responsibility for branch performance, profitability and operational efficiency
Lead, manage and develop branch staff across sales, service, parts and administration
Drive sales performance through effective planning, target setting and performance management
Build and maintain strong relationships with existing customers while identifying and developing new business opportunities
Represent the business professionally within the local market
Ensure exceptional customer service standards are delivered consistently
Monitor and analyse performance metrics, identifying opportunities for improvement
Implement process improvements to enhance efficiency and profitability
Ensure compliance with company policies, procedures and health & safety standards
Skills & Experience Required
Strong commercial awareness with a proven ability to deliver against targets
Experience managing teams within a sales or branch-based environment
Excellent communication skills, both face-to-face and over the telephone
Confident negotiator with the ability to influence, persuade and close deals
Self-motivated with the ability to work autonomously and take initiative
Strong leadership skills with the ability to act decisively and take accountability
Analytical and methodical approach to problem-solving
Comfortable working with IT systems and performance data
Professional, discreet and able to handle confidential information appropriately
Full UK driving licence
Desirable
Industry or product knowledge relevant to a technical, engineering or equipment-based environment
Experience in developing and improving branch processes and performance
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Role Overview
We are seeking a motivated and commercially focused Branch Manager to lead and develop a multi-disciplinary branch team. This role has full responsibility for branch performance, including profitability, sales growth, customer satisfaction and day-to-day operational management.
You will oversee teams across sales, service, parts and administration, ensuring high standards of service delivery while driving new business opportunities and strengthening existing customer relationships.
Key Responsibilities
Full responsibility for branch performance, profitability and operational efficiency
Lead, manage and develop branch staff across sales, service, parts and administration
Drive sales performance through effective planning, target setting and performance management
Build and maintain strong relationships with existing customers while identifying and developing new business opportunities
Represent the business professionally within the local market
Ensure exceptional customer service standards are delivered consistently
Monitor and analyse performance metrics, identifying opportunities for improvement
Implement process improvements to enhance efficiency and profitability
Ensure compliance with company policies, procedures and health & safety standards
Skills & Experience Required
Strong commercial awareness with a proven ability to deliver against targets
Experience managing teams within a sales or branch-based environment
Excellent communication skills, both face-to-face and over the telephone
Confident negotiator with the ability to influence, persuade and close deals
Self-motivated with the ability to work autonomously and take initiative
Strong leadership skills with the ability to act decisively and take accountability
Analytical and methodical approach to problem-solving
Comfortable working with IT systems and performance data
Professional, discreet and able to handle confidential information appropriately
Full UK driving licence
Desirable
Industry or product knowledge relevant to a technical, engineering or equipment-based environment
Experience in developing and improving branch processes and performance
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
About NMS Recruit Ltd