Business Development Manager West Midlands Full-time Circa £40,000 + Car allowance and bonus (OTE £55k) Think FE are working in partnership with a well-established, forward-thinking training provider in the West Midlands, known for its strong employer engagement and high-quality apprenticeship delivery. With an excellent reputation for supporting workforce development across the region, this organisation is continuing to expand its employer partnerships and commercial training footprint. We are seeking an ambitious and relationship-driven Business Development Manager to play a key role in driving growth and strengthening employer engagement across the West Midlands. The Role This is a strategic and hands-on business development position focused on generating new employer partnerships, identifying growth opportunities, and promoting apprenticeship and training solutions. You will be responsible for developing long-term relationships with businesses, understanding their workforce needs, and presenting tailored training solutions that add real value. Key responsibilities include: Identifying and securing new employer partnerships across the region Promoting apprenticeship and workforce development programmes Building and maintaining strong client relationships Managing the full sales cycle from initial contact to agreement Working closely with curriculum and delivery teams to ensure employer needs are met Meeting and exceeding agreed recruitment and revenue targets Maintaining accurate records and pipeline reporting This is a regional role based in the West Midlands, with flexibility for hybrid working and employer site visits. What We re Looking For To be successful in this role, you will have: Proven experience in business development, sales, or employer engagement Experience in education or training is a huge advantage A track record of meeting or exceeding targets Strong relationship-building and communication skills Experience within education, apprenticeships, or workforce development (desirable) The ability to identify commercial opportunities and convert them into long-term partnerships A proactive, self-motivated and results-driven approach You will be confident engaging with senior stakeholders and passionate about creating opportunities that support both businesses and learners. What s On Offer Competitive salary of £40,000 per annum Car allowance of £5k and on target bonuses of a further £10k Generous annual leave entitlement Flexible and hybrid working opportunities Supportive leadership team Opportunity to shape regional growth strategy A values-driven organisation focused on quality and impact This is an excellent opportunity for an experienced Business Development professional looking to join a growing and reputable training provider that values collaboration, innovation, and long-term partnerships. Next steps Once you've applied, one of our friendly further education consultants will give you a call to discuss this opportunity. The organisation will move quickly for the right applicant, and they have a simple and concise interview process. Think FE Ltd. are acting as an employment business for this position. Working for/with Think FE Ltd. is subject to agreement to our Terms and Conditions. Data Policy Your data will be stored by Think FE Ltd. solely for the purpose of helping you to find work. By hitting apply you consent to your data being used in this way. We will confirm with you by email immediately with a full breakdown of how your data is used, and you may opt out fully or in part at any time. Your data will not be passed on to 3rd parties without your permission.
Mar 04, 2026
Full time
Business Development Manager West Midlands Full-time Circa £40,000 + Car allowance and bonus (OTE £55k) Think FE are working in partnership with a well-established, forward-thinking training provider in the West Midlands, known for its strong employer engagement and high-quality apprenticeship delivery. With an excellent reputation for supporting workforce development across the region, this organisation is continuing to expand its employer partnerships and commercial training footprint. We are seeking an ambitious and relationship-driven Business Development Manager to play a key role in driving growth and strengthening employer engagement across the West Midlands. The Role This is a strategic and hands-on business development position focused on generating new employer partnerships, identifying growth opportunities, and promoting apprenticeship and training solutions. You will be responsible for developing long-term relationships with businesses, understanding their workforce needs, and presenting tailored training solutions that add real value. Key responsibilities include: Identifying and securing new employer partnerships across the region Promoting apprenticeship and workforce development programmes Building and maintaining strong client relationships Managing the full sales cycle from initial contact to agreement Working closely with curriculum and delivery teams to ensure employer needs are met Meeting and exceeding agreed recruitment and revenue targets Maintaining accurate records and pipeline reporting This is a regional role based in the West Midlands, with flexibility for hybrid working and employer site visits. What We re Looking For To be successful in this role, you will have: Proven experience in business development, sales, or employer engagement Experience in education or training is a huge advantage A track record of meeting or exceeding targets Strong relationship-building and communication skills Experience within education, apprenticeships, or workforce development (desirable) The ability to identify commercial opportunities and convert them into long-term partnerships A proactive, self-motivated and results-driven approach You will be confident engaging with senior stakeholders and passionate about creating opportunities that support both businesses and learners. What s On Offer Competitive salary of £40,000 per annum Car allowance of £5k and on target bonuses of a further £10k Generous annual leave entitlement Flexible and hybrid working opportunities Supportive leadership team Opportunity to shape regional growth strategy A values-driven organisation focused on quality and impact This is an excellent opportunity for an experienced Business Development professional looking to join a growing and reputable training provider that values collaboration, innovation, and long-term partnerships. Next steps Once you've applied, one of our friendly further education consultants will give you a call to discuss this opportunity. The organisation will move quickly for the right applicant, and they have a simple and concise interview process. Think FE Ltd. are acting as an employment business for this position. Working for/with Think FE Ltd. is subject to agreement to our Terms and Conditions. Data Policy Your data will be stored by Think FE Ltd. solely for the purpose of helping you to find work. By hitting apply you consent to your data being used in this way. We will confirm with you by email immediately with a full breakdown of how your data is used, and you may opt out fully or in part at any time. Your data will not be passed on to 3rd parties without your permission.
Area Manager Are you a high-performing Store Manager that has led projects or training roles across multiple sites ready to step into a Area Manager role? Or are you an existing Area Manager looking for a new challenge? This is a genuine progression opportunity for ambitious retail leaders within supermarket, convenience or discount retail who are ready to move beyond a single store and take ownership of a wider region. We're partnering with a fast-paced, expanding retailer seeking an Area Manager to drive performance across multiple stores in parts Hertfordshire and Buckinghamshire. Whether you're already operating at Area Manager level or you're a strong Store Manager who has led projects or supported multiple sites, this is your chance to step up. The Opportunity As Area Manager, you will: Lead, inspire and develop a team of Store Managers Drive sales, standards and customer experience across multiple locations Implement business strategy locally while influencing wider operational decisions Support new store openings and continuous improvement initiatives Build high-performing, engaged teams that deliver consistent results This role offers real exposure to senior leadership and the chance to shape performance across a growing estate. Who We're Looking For We're interested in: Existing Area Managers within supermarket, convenience or discount retail Experienced Store Managers from larger-format stores Store Managers who have led business-wide projects or held regional coach or training roles across a multi-site operation Retail leaders who can demonstrate influence beyond their own store Strong commercial operators with a track record of delivering results Natural leaders who develop people and build high-performing teams Why Join? This business is on an exciting growth journey. You'll be joining at a pivotal stage, with genuine opportunity to grow your career as the company expands. BBBH35650
Mar 04, 2026
Full time
Area Manager Are you a high-performing Store Manager that has led projects or training roles across multiple sites ready to step into a Area Manager role? Or are you an existing Area Manager looking for a new challenge? This is a genuine progression opportunity for ambitious retail leaders within supermarket, convenience or discount retail who are ready to move beyond a single store and take ownership of a wider region. We're partnering with a fast-paced, expanding retailer seeking an Area Manager to drive performance across multiple stores in parts Hertfordshire and Buckinghamshire. Whether you're already operating at Area Manager level or you're a strong Store Manager who has led projects or supported multiple sites, this is your chance to step up. The Opportunity As Area Manager, you will: Lead, inspire and develop a team of Store Managers Drive sales, standards and customer experience across multiple locations Implement business strategy locally while influencing wider operational decisions Support new store openings and continuous improvement initiatives Build high-performing, engaged teams that deliver consistent results This role offers real exposure to senior leadership and the chance to shape performance across a growing estate. Who We're Looking For We're interested in: Existing Area Managers within supermarket, convenience or discount retail Experienced Store Managers from larger-format stores Store Managers who have led business-wide projects or held regional coach or training roles across a multi-site operation Retail leaders who can demonstrate influence beyond their own store Strong commercial operators with a track record of delivering results Natural leaders who develop people and build high-performing teams Why Join? This business is on an exciting growth journey. You'll be joining at a pivotal stage, with genuine opportunity to grow your career as the company expands. BBBH35650
Digital Marketing Executive Salary: Up to 35,000 Brighouse Our client are a well-established SME with a fantastic opportunity for an experienced Digital Marketing Executive to join their growing team. You'll work directly with their Marketing Manager and take the lead on activity including their social media. If you are an experienced Digital Marketing Executive, Social Media Marketing Executive, Digital Marketing Assistant, Digital Marketing Coordinator, Social Media Assistant or Social Media Coordinator, this opportunity is not to be missed! The Role: Planning, crafting and managing social media, email marketing and website content Reporting on performance and adjusting content and campaigns accordingly Working alongside the Marketing Manager to develop the strategy for digital marketing Creating written, visual and video content for Facebook, LinkedIn and Instagram Planning and managing the content calendar Growing digital audiences and engagement Building relationships with influencers, journalists and other key contacts About You: Currently working in a Digital Marketing Executive, Social Media Marketing Executive, Digital Marketing Assistant, Digital Marketing Coordinator, Social Media Assistant or Social Media Coordinator role Must have experience in B2B marketing Confident to design offline materials using either Canva or Adobe Creative Suite We're looking for a confident and creative marketer with the drive to elevate the brand and support continued growth Excellent written communication skills, with a flair for compelling and engaging copy A data-led mindset with the ability to work confidently with budgets, figures and performance data Up-to-date knowledge of marketing best practice, trends and innovation Creativity, initiative and the ability to work collaboratively across teams By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Mar 04, 2026
Full time
Digital Marketing Executive Salary: Up to 35,000 Brighouse Our client are a well-established SME with a fantastic opportunity for an experienced Digital Marketing Executive to join their growing team. You'll work directly with their Marketing Manager and take the lead on activity including their social media. If you are an experienced Digital Marketing Executive, Social Media Marketing Executive, Digital Marketing Assistant, Digital Marketing Coordinator, Social Media Assistant or Social Media Coordinator, this opportunity is not to be missed! The Role: Planning, crafting and managing social media, email marketing and website content Reporting on performance and adjusting content and campaigns accordingly Working alongside the Marketing Manager to develop the strategy for digital marketing Creating written, visual and video content for Facebook, LinkedIn and Instagram Planning and managing the content calendar Growing digital audiences and engagement Building relationships with influencers, journalists and other key contacts About You: Currently working in a Digital Marketing Executive, Social Media Marketing Executive, Digital Marketing Assistant, Digital Marketing Coordinator, Social Media Assistant or Social Media Coordinator role Must have experience in B2B marketing Confident to design offline materials using either Canva or Adobe Creative Suite We're looking for a confident and creative marketer with the drive to elevate the brand and support continued growth Excellent written communication skills, with a flair for compelling and engaging copy A data-led mindset with the ability to work confidently with budgets, figures and performance data Up-to-date knowledge of marketing best practice, trends and innovation Creativity, initiative and the ability to work collaboratively across teams By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
General Manager Pret here! We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board! Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor. What we're looking for As a Store Manager at Pret a Manger, you'll lead and oversee all aspects of shop operations, from staffing and scheduling to inventory management, ensuring everything runs efficiently and smoothly. You'll drive sales and profitability through smart cost control, upselling strategies, and engaging promotional initiatives. Creating a positive and inclusive work environment is key-you'll coach, train, and develop your team to help them thrive. You'll ensure full compliance with company policies and health and safety regulations, while handling customer feedback with professionalism and empathy. With a strong grasp of financial performance, you'll prepare and analyse reports such as P&L statements and budget forecasts to identify opportunities for improvement. You'll also collaborate with departments like marketing and supply chain to implement initiatives and achieve business goals. To succeed, you'll bring leadership experience from the hospitality industry, excellent communication and problem solving skills, and a sharp eye for detail. Leaders, inspirers, and drivers of their teams, our Managers are our in shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret - keeping standards and spirits high, and our teams and customers happy. When the shop gets busy, so do they; it's what makes them, them - whether it's rolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets. A people person without a doubt, with a passion for helping their shop, and the people in it grow. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special. Experience: You've got experience in retail or hospitality, and you know how to lead a team, drive profit, and deliver great customer experiences-all while keeping energy and standards high. We offer From £36,400 20% quarterly bonus You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost 4% of your pension contribution matched by Pret, rises to 5% after 5 years Life assurance at 3x annual salary Loyalty award for 5, 10, 15, 20 years' service Flexible Benefits Platform packed with lifestyle discounts Season ticket loans Healthcare cash plan Financial wellbeing provisions Free mortgage services Sabbatical after 3 years Opportunities to support our charity, The Pret Foundation Comfy free shoes to wear on shift We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications - apprenticeships Level 3 and internal transfer opportunities to explore. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose - We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First stage virtual interview on Teams (60min); Second stage shop experience in person (60m in). Next, you'll be invited to a coffee chat, in person interview with the Head of Operations. Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process - your experience matters to us. We'd love to get to know you, not a robot, so please do not rely on AI to complete your application.
Mar 04, 2026
Full time
General Manager Pret here! We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board! Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor. What we're looking for As a Store Manager at Pret a Manger, you'll lead and oversee all aspects of shop operations, from staffing and scheduling to inventory management, ensuring everything runs efficiently and smoothly. You'll drive sales and profitability through smart cost control, upselling strategies, and engaging promotional initiatives. Creating a positive and inclusive work environment is key-you'll coach, train, and develop your team to help them thrive. You'll ensure full compliance with company policies and health and safety regulations, while handling customer feedback with professionalism and empathy. With a strong grasp of financial performance, you'll prepare and analyse reports such as P&L statements and budget forecasts to identify opportunities for improvement. You'll also collaborate with departments like marketing and supply chain to implement initiatives and achieve business goals. To succeed, you'll bring leadership experience from the hospitality industry, excellent communication and problem solving skills, and a sharp eye for detail. Leaders, inspirers, and drivers of their teams, our Managers are our in shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret - keeping standards and spirits high, and our teams and customers happy. When the shop gets busy, so do they; it's what makes them, them - whether it's rolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets. A people person without a doubt, with a passion for helping their shop, and the people in it grow. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special. Experience: You've got experience in retail or hospitality, and you know how to lead a team, drive profit, and deliver great customer experiences-all while keeping energy and standards high. We offer From £36,400 20% quarterly bonus You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost 4% of your pension contribution matched by Pret, rises to 5% after 5 years Life assurance at 3x annual salary Loyalty award for 5, 10, 15, 20 years' service Flexible Benefits Platform packed with lifestyle discounts Season ticket loans Healthcare cash plan Financial wellbeing provisions Free mortgage services Sabbatical after 3 years Opportunities to support our charity, The Pret Foundation Comfy free shoes to wear on shift We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications - apprenticeships Level 3 and internal transfer opportunities to explore. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose - We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First stage virtual interview on Teams (60min); Second stage shop experience in person (60m in). Next, you'll be invited to a coffee chat, in person interview with the Head of Operations. Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process - your experience matters to us. We'd love to get to know you, not a robot, so please do not rely on AI to complete your application.
Sephora USA, Inc
Newcastle Upon Tyne, Tyne And Wear
The Opportunity We have an exciting opportunity for a Retail HR Business Partner to join SEPHORA UK as the dedicated HRBP for our Northern region, playing a key role in shaping the employee experience across our growing retail network. In this role, you'll be a trusted partner to our Store Leadership teams, supporting them in building strong, engaged, high performing teams. From employee relations and performance management to HR operations, analytics and talent support, you'll bring consistency, clarity, and expertise to all areas of people management. Working closely with the Head of HR for Retail, you'll help foster a culture where our teams feel empowered, supported, and inspired, all while contributing to the next chapter of Sephora's expansion across the UK. What you'll be doing You'll support and lead activity across the full HR generalist spectrum, including: Advise and coach store leaders on effective people management, ensuring alignment with policies and employment law. Act as a trusted point of contact for store teams, supporting performance, conflict resolution, and day to day HR queries. Partner with the ER Manager to support or lead ER cases (absence, performance, misconduct) and ensure accurate case reporting. Oversee HR documentation and administration, ensuring all processes are completed accurately and on time. Monitor absence trends through monthly reporting and ensure RTWs and follow up conversations are completed. Partner with store leaders to deliver the engagement survey, drive participation, and action key focus areas. Support cyclical HR activities (e.g., performance reviews, development processes) to promote a consistent employee experience. Drive effective internal communication across retail teams to ensure information is clear, timely, and engaging. Prepare HR reports and insights to support data driven decision making across the retail business. What you'll bring You'll be an adaptable and proactive with the confidence and capability to support busy store environments. You will also bring: Strong generalist HR experience, ideally within fast paced retail or high volume environments. CIPD qualification (or working towards) is preferred. Proven experience supporting managers with people issues and coaching leaders. High levels of resilience and the ability to work with agility through constant change. Strong commercial awareness and exceptional people skills. Outstanding organisation, accuracy, and prioritisation skills. Excellent communication skills with the ability to influence at all levels. A hands on, solutions focused approach, with flexibility and adaptability. Proficiency in Microsoft Office (Word, Outlook, PowerPoint, Excel) and experience with HR systems. While at Sephora, you'll find Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.
Mar 04, 2026
Full time
The Opportunity We have an exciting opportunity for a Retail HR Business Partner to join SEPHORA UK as the dedicated HRBP for our Northern region, playing a key role in shaping the employee experience across our growing retail network. In this role, you'll be a trusted partner to our Store Leadership teams, supporting them in building strong, engaged, high performing teams. From employee relations and performance management to HR operations, analytics and talent support, you'll bring consistency, clarity, and expertise to all areas of people management. Working closely with the Head of HR for Retail, you'll help foster a culture where our teams feel empowered, supported, and inspired, all while contributing to the next chapter of Sephora's expansion across the UK. What you'll be doing You'll support and lead activity across the full HR generalist spectrum, including: Advise and coach store leaders on effective people management, ensuring alignment with policies and employment law. Act as a trusted point of contact for store teams, supporting performance, conflict resolution, and day to day HR queries. Partner with the ER Manager to support or lead ER cases (absence, performance, misconduct) and ensure accurate case reporting. Oversee HR documentation and administration, ensuring all processes are completed accurately and on time. Monitor absence trends through monthly reporting and ensure RTWs and follow up conversations are completed. Partner with store leaders to deliver the engagement survey, drive participation, and action key focus areas. Support cyclical HR activities (e.g., performance reviews, development processes) to promote a consistent employee experience. Drive effective internal communication across retail teams to ensure information is clear, timely, and engaging. Prepare HR reports and insights to support data driven decision making across the retail business. What you'll bring You'll be an adaptable and proactive with the confidence and capability to support busy store environments. You will also bring: Strong generalist HR experience, ideally within fast paced retail or high volume environments. CIPD qualification (or working towards) is preferred. Proven experience supporting managers with people issues and coaching leaders. High levels of resilience and the ability to work with agility through constant change. Strong commercial awareness and exceptional people skills. Outstanding organisation, accuracy, and prioritisation skills. Excellent communication skills with the ability to influence at all levels. A hands on, solutions focused approach, with flexibility and adaptability. Proficiency in Microsoft Office (Word, Outlook, PowerPoint, Excel) and experience with HR systems. While at Sephora, you'll find Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. The Opportunity We have an exciting opportunity for a Retail HR Business Partner to join SEPHORA UK and play a key role in shaping the employee experience across our growing retail networkacross the South region, including London. In this role, you'll be a trusted partner to our Store Leadership teams, supporting them in building strong, engaged, high performing teams. From employee relations and performance management to HR operations, analytics and talent support, you'll bring consistency, clarity, and expertise to all areas of people management. Working closely with the Head of HR for Retail, you'll help foster a culture where our teams feel empowered, supported, and inspired, all while contributing to the next chapter of Sephora's expansion across the UK. What you'll be doing You'll support and lead activity across the full HR generalist spectrum, including: Advise and coach store leaders on effective people management, ensuring alignment with policies and employment law. Act as a trusted point of contact for store teams, supporting performance, conflict resolution, and day to day HR queries. Partner with the ER Manager to support or lead ER cases (absence, performance, misconduct) and ensure accurate case reporting. Oversee HR documentation and administration, ensuring all processes are completed accurately and on time. Monitor absence trends through monthly reporting and ensure RTWs and follow up conversations are completed. Partner with store leaders to deliver the engagement survey, drive participation, and action key focus areas. Support cyclical HR activities (e.g., performance reviews, development processes) to promote a consistent employee experience. Drive effective internal communication across retail teams to ensure information is clear, timely, and engaging. Prepare HR reports and insights to support data driven decision making across the retail business. What you'll bring You'll be an adaptable and proactive with the confidence and capability to support busy store environments. You will also bring: Strong generalist HR experience, ideally within fast paced retail or high volume environments. CIPD qualification (or working towards) is preferred. Proven experience supporting managers with people issues and coaching leaders. High levels of resilience and the ability to work with agility through constant change. Strong commercial awareness and exceptional people skills. Outstanding organisation, accuracy, and prioritisation skills. Excellent communication skills with the ability to influence at all levels. A hands on, solutions focused approach, with flexibility and adaptability. Proficiency in Microsoft Office (Word, Outlook, PowerPoint, Excel) and experience with HR systems. While at Sephora, you'll find Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.
Mar 03, 2026
Full time
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. The Opportunity We have an exciting opportunity for a Retail HR Business Partner to join SEPHORA UK and play a key role in shaping the employee experience across our growing retail networkacross the South region, including London. In this role, you'll be a trusted partner to our Store Leadership teams, supporting them in building strong, engaged, high performing teams. From employee relations and performance management to HR operations, analytics and talent support, you'll bring consistency, clarity, and expertise to all areas of people management. Working closely with the Head of HR for Retail, you'll help foster a culture where our teams feel empowered, supported, and inspired, all while contributing to the next chapter of Sephora's expansion across the UK. What you'll be doing You'll support and lead activity across the full HR generalist spectrum, including: Advise and coach store leaders on effective people management, ensuring alignment with policies and employment law. Act as a trusted point of contact for store teams, supporting performance, conflict resolution, and day to day HR queries. Partner with the ER Manager to support or lead ER cases (absence, performance, misconduct) and ensure accurate case reporting. Oversee HR documentation and administration, ensuring all processes are completed accurately and on time. Monitor absence trends through monthly reporting and ensure RTWs and follow up conversations are completed. Partner with store leaders to deliver the engagement survey, drive participation, and action key focus areas. Support cyclical HR activities (e.g., performance reviews, development processes) to promote a consistent employee experience. Drive effective internal communication across retail teams to ensure information is clear, timely, and engaging. Prepare HR reports and insights to support data driven decision making across the retail business. What you'll bring You'll be an adaptable and proactive with the confidence and capability to support busy store environments. You will also bring: Strong generalist HR experience, ideally within fast paced retail or high volume environments. CIPD qualification (or working towards) is preferred. Proven experience supporting managers with people issues and coaching leaders. High levels of resilience and the ability to work with agility through constant change. Strong commercial awareness and exceptional people skills. Outstanding organisation, accuracy, and prioritisation skills. Excellent communication skills with the ability to influence at all levels. A hands on, solutions focused approach, with flexibility and adaptability. Proficiency in Microsoft Office (Word, Outlook, PowerPoint, Excel) and experience with HR systems. While at Sephora, you'll find Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.
As a Trader I at Fanatics Betting & Gaming (FBG), you are here to help us create an entertaining Soccer betting proposition that appeals to Fanatics customers. Reporting into one of the Trading Managers, you will be an important team player, assisting Traders with various tasks including data analysis, creating new markets and testing features. Whatever your background, keeping the customer and colleague experience at the heart of everything you do is vital to succeed in this role. Flexible work schedule will be required, including some evenings, weekends, and occasional holidays Responsibilities Work in a designated part of the Trading department with a focus on Soccer, responsible for tasks related to compiling prices, event creation & settlement, monitoring bets & managing prices and assessing customers Stay informed on global soccer news, team developments, injuries and market-moving events Assist in pricing pre-match and in-play soccer markets across multiple leagues and competitions Analyze betting patterns and customer behaviour to identify trends and potential risks Help to test new sportsbook features and trading models, as well as provide input with the wider team Contribute to the continuous improvement across the Trading department, assisting with automation and identifying areas for advancement. Coach and develop the Associate Traders within the Trading department. Work closely with Commercial, Marketing, Product, Engineering and Operations teams to create and implement a best-in-class, intuitive, and scalable betting experience for our customers - driven by data, user research, and competitor analysis Ensure that Fanatics are putting the customer at the heart of our Trading strategies Assisting other teams within the department where necessary Open to regular travel to events and other Fanatics offices for various offsite and team meetings Qualifications Bachelor's Degree or equivalent A real passion and deep knowledge of global soccer, and an inherent understanding of what sports fans want in order to be entertained. Ability to understand and interpret data, translating that data into prices Ability to test sportsbook platforms and help develop and test trading models Preference to work in an entrepreneurial, hyper growth environment where decisions are made quickly Team-first mentality, with a willingness to do what it takes to get the job done and effectively work cross-functionally across different teams at FBG and the larger Fanatics organization Willingness to ask question and learn along with strong problem solving skills Flexible work schedule will be required, including some evenings, weekends, and occasional holidays This role is based out of the US, UK or Canada If you possess some of these skills but not all of them, we still encourage you to apply! Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE-a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Job Info Posting Date 02/27/2026, 05:55 PM Locations Richmond House, Leeds, LS16 6QY, GB
Mar 03, 2026
Full time
As a Trader I at Fanatics Betting & Gaming (FBG), you are here to help us create an entertaining Soccer betting proposition that appeals to Fanatics customers. Reporting into one of the Trading Managers, you will be an important team player, assisting Traders with various tasks including data analysis, creating new markets and testing features. Whatever your background, keeping the customer and colleague experience at the heart of everything you do is vital to succeed in this role. Flexible work schedule will be required, including some evenings, weekends, and occasional holidays Responsibilities Work in a designated part of the Trading department with a focus on Soccer, responsible for tasks related to compiling prices, event creation & settlement, monitoring bets & managing prices and assessing customers Stay informed on global soccer news, team developments, injuries and market-moving events Assist in pricing pre-match and in-play soccer markets across multiple leagues and competitions Analyze betting patterns and customer behaviour to identify trends and potential risks Help to test new sportsbook features and trading models, as well as provide input with the wider team Contribute to the continuous improvement across the Trading department, assisting with automation and identifying areas for advancement. Coach and develop the Associate Traders within the Trading department. Work closely with Commercial, Marketing, Product, Engineering and Operations teams to create and implement a best-in-class, intuitive, and scalable betting experience for our customers - driven by data, user research, and competitor analysis Ensure that Fanatics are putting the customer at the heart of our Trading strategies Assisting other teams within the department where necessary Open to regular travel to events and other Fanatics offices for various offsite and team meetings Qualifications Bachelor's Degree or equivalent A real passion and deep knowledge of global soccer, and an inherent understanding of what sports fans want in order to be entertained. Ability to understand and interpret data, translating that data into prices Ability to test sportsbook platforms and help develop and test trading models Preference to work in an entrepreneurial, hyper growth environment where decisions are made quickly Team-first mentality, with a willingness to do what it takes to get the job done and effectively work cross-functionally across different teams at FBG and the larger Fanatics organization Willingness to ask question and learn along with strong problem solving skills Flexible work schedule will be required, including some evenings, weekends, and occasional holidays This role is based out of the US, UK or Canada If you possess some of these skills but not all of them, we still encourage you to apply! Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE-a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Job Info Posting Date 02/27/2026, 05:55 PM Locations Richmond House, Leeds, LS16 6QY, GB
Fashion Department Manager Aylesbury Hours: 42.5 hours per week, alternate weekends Salary: DOE Are you a commercially focused fashion retailer with a passion for leadership? This is an opportunity to take full ownership of a fashion department within a growing garden retail environment! This is a great chance to mix creativity and commercial impact in a role where you can truly make your mark. Bonus? With alternate weekends and no late evenings, the role offers an excellent work-life balance. About the business: The business we're working with is one of the leading garden retailers in the UK, highly regarded for its quality and customer experience. They focus on supporting and developing their teams and offer a positive, well-structured working environment. About the role: As Fashion Department Manager, you'll take full responsibility for the performance and presentation of the department. From leading your team on the shop floor to analysing sales data and planning seasonal launches, you'll have real autonomy to make decisions that drive results. Responsibilities : Leading, developing and inspiring your team to deliver excellent service and performance Managing seasonal ranges, trend-led displays, and inspiring visual merchandising Drive sales and profitability through clear KPIs, commercial planning, and strategic decision-making Monitor stock levels, manage EPOS accuracy, and use sales and profit reports to optimise performance Maintain high store standards in line with company guidelines Implement strategic changes to support departmental growth Collaborate with the wider management team to support overall store success The Ideal Candidate: Fashion or lifestyle retail management experience Visual merchandising skills A commercial, trend-aware mindset Hands-on leadership style with experience motivating and developing teams Confidence in interpreting sales data and acting decisively A proactive attitude Passion for delivering outstanding customer experiences Benefits: Staff discount Company pension Free on-site parking How to apply To learn more, please contact (url removed) or call (phone number removed)
Mar 03, 2026
Full time
Fashion Department Manager Aylesbury Hours: 42.5 hours per week, alternate weekends Salary: DOE Are you a commercially focused fashion retailer with a passion for leadership? This is an opportunity to take full ownership of a fashion department within a growing garden retail environment! This is a great chance to mix creativity and commercial impact in a role where you can truly make your mark. Bonus? With alternate weekends and no late evenings, the role offers an excellent work-life balance. About the business: The business we're working with is one of the leading garden retailers in the UK, highly regarded for its quality and customer experience. They focus on supporting and developing their teams and offer a positive, well-structured working environment. About the role: As Fashion Department Manager, you'll take full responsibility for the performance and presentation of the department. From leading your team on the shop floor to analysing sales data and planning seasonal launches, you'll have real autonomy to make decisions that drive results. Responsibilities : Leading, developing and inspiring your team to deliver excellent service and performance Managing seasonal ranges, trend-led displays, and inspiring visual merchandising Drive sales and profitability through clear KPIs, commercial planning, and strategic decision-making Monitor stock levels, manage EPOS accuracy, and use sales and profit reports to optimise performance Maintain high store standards in line with company guidelines Implement strategic changes to support departmental growth Collaborate with the wider management team to support overall store success The Ideal Candidate: Fashion or lifestyle retail management experience Visual merchandising skills A commercial, trend-aware mindset Hands-on leadership style with experience motivating and developing teams Confidence in interpreting sales data and acting decisively A proactive attitude Passion for delivering outstanding customer experiences Benefits: Staff discount Company pension Free on-site parking How to apply To learn more, please contact (url removed) or call (phone number removed)
Store Manager Sportswear Retailer Cheshire Oaks 42,000 - 44,000 DOE + Bonus OTE 50,000+ We are looking for an experienced Store Manager to lead a premium sportswear retail store at Cheshire Oaks Designer Outlet, Ellesmere Port. This is a chance to join a global performance brand with a strong heritage and ambitious growth plans. This is a hands-on Store Manager role for someone who can lead from the front, make confident commercial decisions, and drive results in a fast-paced retail environment. What's On Offer Salary 42,000 - 44,000 DOE Generous bonus structure with OTE over 50,000 Staff discount and structured development Opportunity to grow within an international retail business Lead a key flagship retail store in Cheshire Oaks The Role As Store Manager , you will take full ownership of your store, your team and your commercial performance. You will be highly visible on the shop floor, coaching in the moment, setting standards, and creating a high-energy, customer-focused environment. You will also be accountable for: Full P&L ownership and driving store performance Leading, coaching, and developing your team Recruitment, onboarding, and performance management Delivering exceptional customer experiences Managing daily operations including stock and visual standards About You At least 2 years' experience as a Store Manager in retail Strong commercial mindset with confidence managing P&L Proven ability to drive sales and improve store performance Experience developing high-performing teams Hands-on, energetic, and results-driven Experience within outdoor, sportswear, lifestyle, or premium retail is an advantage. Apply today to take the lead as a Store Manager in this flagship sportswear store. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35640
Mar 03, 2026
Full time
Store Manager Sportswear Retailer Cheshire Oaks 42,000 - 44,000 DOE + Bonus OTE 50,000+ We are looking for an experienced Store Manager to lead a premium sportswear retail store at Cheshire Oaks Designer Outlet, Ellesmere Port. This is a chance to join a global performance brand with a strong heritage and ambitious growth plans. This is a hands-on Store Manager role for someone who can lead from the front, make confident commercial decisions, and drive results in a fast-paced retail environment. What's On Offer Salary 42,000 - 44,000 DOE Generous bonus structure with OTE over 50,000 Staff discount and structured development Opportunity to grow within an international retail business Lead a key flagship retail store in Cheshire Oaks The Role As Store Manager , you will take full ownership of your store, your team and your commercial performance. You will be highly visible on the shop floor, coaching in the moment, setting standards, and creating a high-energy, customer-focused environment. You will also be accountable for: Full P&L ownership and driving store performance Leading, coaching, and developing your team Recruitment, onboarding, and performance management Delivering exceptional customer experiences Managing daily operations including stock and visual standards About You At least 2 years' experience as a Store Manager in retail Strong commercial mindset with confidence managing P&L Proven ability to drive sales and improve store performance Experience developing high-performing teams Hands-on, energetic, and results-driven Experience within outdoor, sportswear, lifestyle, or premium retail is an advantage. Apply today to take the lead as a Store Manager in this flagship sportswear store. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35640
Area Manager Retail Northern Ireland 50,000 - 65,000 + Package At Zachary Daniels Retail Recruitment, we specialise in recruiting high-performing Area and Regional Managers across Northern Ireland, partnering with leading brands in Fashion, Big Box, Grocery, Cosmetic and Specialist Retail. Now is the ideal time to begin those important, confidential conversations about your next move in 2026. We're building a strong pipeline of future Area Managers ready to step into exciting multi-site leadership roles across Ireland. If you're commercially driven, people-focused and passionate about delivering exceptional retail standards - we'd love to speak with you. The Role As an Area Retail Manager, you will: Lead, coach and inspire Store Managers across your region Drive sales, profit and KPI performance across multiple locations Ensure operational excellence and brand consistency Translate Head Office strategy into successful in-store execution Build high-performing teams and strong succession pipelines Analyse data and identify commercial growth opportunities Lead change and influence Managers across your territory What We're Looking For Proven multi-site retail management experience Strong commercial acumen with a consistent track record of results Inspirational leadership style with a passion for developing talent Data-driven decision maker Resilient, adaptable and solution-focused Excellent communication and management skills Experience within; Fashion, Big Box, Grocery or Specialist Retail. Why Speak to Us Now? The strongest Area Managers secure their next move early. Having a confidential conversation now allows you to: Understand salary benchmarking for 2026 Explore upcoming regional opportunities Position yourself ahead of peak hiring cycles Align your career goals with the right retail brands Salary range: 50,000 - 65,000 plus competitive benefits package (dependent on experience and sector). If you're considering a new opportunity in 2026, send your CV to us in complete confidence. Visit the Zachary Daniels website to view additional vacancies. BH35639
Mar 03, 2026
Full time
Area Manager Retail Northern Ireland 50,000 - 65,000 + Package At Zachary Daniels Retail Recruitment, we specialise in recruiting high-performing Area and Regional Managers across Northern Ireland, partnering with leading brands in Fashion, Big Box, Grocery, Cosmetic and Specialist Retail. Now is the ideal time to begin those important, confidential conversations about your next move in 2026. We're building a strong pipeline of future Area Managers ready to step into exciting multi-site leadership roles across Ireland. If you're commercially driven, people-focused and passionate about delivering exceptional retail standards - we'd love to speak with you. The Role As an Area Retail Manager, you will: Lead, coach and inspire Store Managers across your region Drive sales, profit and KPI performance across multiple locations Ensure operational excellence and brand consistency Translate Head Office strategy into successful in-store execution Build high-performing teams and strong succession pipelines Analyse data and identify commercial growth opportunities Lead change and influence Managers across your territory What We're Looking For Proven multi-site retail management experience Strong commercial acumen with a consistent track record of results Inspirational leadership style with a passion for developing talent Data-driven decision maker Resilient, adaptable and solution-focused Excellent communication and management skills Experience within; Fashion, Big Box, Grocery or Specialist Retail. Why Speak to Us Now? The strongest Area Managers secure their next move early. Having a confidential conversation now allows you to: Understand salary benchmarking for 2026 Explore upcoming regional opportunities Position yourself ahead of peak hiring cycles Align your career goals with the right retail brands Salary range: 50,000 - 65,000 plus competitive benefits package (dependent on experience and sector). If you're considering a new opportunity in 2026, send your CV to us in complete confidence. Visit the Zachary Daniels website to view additional vacancies. BH35639
New Permanent Opportunity - Area Cleaning Manager - West London (Slough) - £41,000 Are you an experienced Area Cleaning Manager currently managing a large portfolio of contracts and looking for a fresh challenge? Are you based in or around Slough and seeking a well-supported role within a growing business? We are recruiting for an experienced Area Cleaning Manager to oversee a portfolio of approximately 30-40 sites across West London, ideally based around Slough. This opportunity has arisen due to continued growth within the business. You will report directly to the Regional Manager and oversee a mixed portfolio of industrial and commercial office contracts, ensuring high service standards and regular site visits in line with client agreements. About the Company Founded in 1993, the business was built from the ground up by an ambitious entrepreneur who took the leap into self-employment with limited resources but a clear vision. Encouraged to "go it alone" and supported by a bank manager who believed in that vision, the company began as a small local operation with big ambitions. From the very beginning, the focus has been on care, unity and quality, values that remain firmly embedded in the culture today. Over the years, the organisation has grown significantly while maintaining its strong people-first approach and commitment to delivering exceptional service standards. The company prides itself on supporting its managers, investing in development, and promoting long-term career progression. What's in it for you? Basic salary of £41,000 Company vehicle + fuel card Managing a portfolio of approximately 30-40 contracts Work for a values-driven and growing organisation Industry-specific training and development programmes Opportunity to manage established, high-profile contracts Laptop, mobile and tablet provided Your Role Full responsibility for contract and operative performance, ensuring SLA and KPI targets are achieved and exceeded Building and maintaining strong client relationships with a focus on retention and growth Management of directly employed cleaning operatives including recruitment, training, performance management and retention Implementation of company policies and procedures Ensuring accurate and on-budget timesheet management, resolving any discrepancies Acting as key liaison for internal departments including sales, stores, administration, accounts and payroll Conducting site visits in line with contractual requirements Managing maintenance and repair of cleaning equipment, ensuring compliance including PAT testing Supporting mobilisation of new contracts, including site meetings, TUPE processes and recruitment Arranging short-notice cover where required Completing additional ad hoc duties as necessary About You Proven experience managing multiple cleaning contracts Experience leading and motivating large teams of cleaning operatives Strong commercial awareness and client management skills Excellent communication and organisational skills Full UK driving licence Location Covering sites across West London, ideally based around Slough. If you are looking to join a growing organisation with strong values, supportive leadership and real career progression opportunities, please apply with your CV today. There is a two-stage interview process commencing shortly. Reference: TE1
Mar 03, 2026
Full time
New Permanent Opportunity - Area Cleaning Manager - West London (Slough) - £41,000 Are you an experienced Area Cleaning Manager currently managing a large portfolio of contracts and looking for a fresh challenge? Are you based in or around Slough and seeking a well-supported role within a growing business? We are recruiting for an experienced Area Cleaning Manager to oversee a portfolio of approximately 30-40 sites across West London, ideally based around Slough. This opportunity has arisen due to continued growth within the business. You will report directly to the Regional Manager and oversee a mixed portfolio of industrial and commercial office contracts, ensuring high service standards and regular site visits in line with client agreements. About the Company Founded in 1993, the business was built from the ground up by an ambitious entrepreneur who took the leap into self-employment with limited resources but a clear vision. Encouraged to "go it alone" and supported by a bank manager who believed in that vision, the company began as a small local operation with big ambitions. From the very beginning, the focus has been on care, unity and quality, values that remain firmly embedded in the culture today. Over the years, the organisation has grown significantly while maintaining its strong people-first approach and commitment to delivering exceptional service standards. The company prides itself on supporting its managers, investing in development, and promoting long-term career progression. What's in it for you? Basic salary of £41,000 Company vehicle + fuel card Managing a portfolio of approximately 30-40 contracts Work for a values-driven and growing organisation Industry-specific training and development programmes Opportunity to manage established, high-profile contracts Laptop, mobile and tablet provided Your Role Full responsibility for contract and operative performance, ensuring SLA and KPI targets are achieved and exceeded Building and maintaining strong client relationships with a focus on retention and growth Management of directly employed cleaning operatives including recruitment, training, performance management and retention Implementation of company policies and procedures Ensuring accurate and on-budget timesheet management, resolving any discrepancies Acting as key liaison for internal departments including sales, stores, administration, accounts and payroll Conducting site visits in line with contractual requirements Managing maintenance and repair of cleaning equipment, ensuring compliance including PAT testing Supporting mobilisation of new contracts, including site meetings, TUPE processes and recruitment Arranging short-notice cover where required Completing additional ad hoc duties as necessary About You Proven experience managing multiple cleaning contracts Experience leading and motivating large teams of cleaning operatives Strong commercial awareness and client management skills Excellent communication and organisational skills Full UK driving licence Location Covering sites across West London, ideally based around Slough. If you are looking to join a growing organisation with strong values, supportive leadership and real career progression opportunities, please apply with your CV today. There is a two-stage interview process commencing shortly. Reference: TE1
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: The Role: Drive omnichannel customer experiences that keep millions coming back. Are you a data-driven, creative CRM expert who loves turning customer insights into impactful, measurable retention strategies that drive LTV? Do you get excited about crafting omni-channel campaigns, collaborating with creative teams to ensure journeys feel meaningful, seamless and brand-aligned , and making a real commercial impact? If so, this iconic fashion group is looking for you. The CRM Officer will play a critical role in the CRM team to deliver highly engaging emails for the TK Maxx business in the UK, Germany and Austria. This role will be based in our Watford Head office , reporting into the Customer Relationship Manager . We have a hybrid working environment with 2 days minimum per week in the office required . The CRM Officer will be responsible for executing the customer email strategy across TJX Europe. At a base level, this is a hands-on role that includes managing day-to-day execution, scheduling, and deploying customer email and push campaigns . Where th is candidate will thrive is in bringing the campaigns to life through strategy, planning, and execution of winning digital trading plans and campaign management. The successful candidate will have a sound understanding of CRM principles, always taking a customer-first approach to drive long term consumer engagement . The person should be detail orientated and data-driven, demonstrating strong operational reporting and analytics skills to be able to provide recommendations for future activity. What you'll do: Campaign Management: D rive Strategy : Support CRM Manager to implement CRM campaign plans across Europe to drive revenue growth and participation across all three pillars of our CRM team: Commercial, loyalty and lifecycle management laddering up to overall business objectives . Planning : Cr aft compelling, insight-led campaign omni-channel plans collaboratively with the team, balanc ing cross functional input and business priorities. Management: Developing creative briefs and managing digital asset management timelines to ensure deadlines are met. Deployment: Managing campaigns within the ESP, selecting segments , scheduling sends whilst demonstrating high quality contro l - reviewing and completing checks prior to send - to make sure our campaigns are all accurate and delivered without errors. Drive exec ution: Continuously i dentify opportunities to optimise the CRM channe l communications to improve visibility an across all customer platforms . Strategic Alignment: Work cross-functionally across departments to ensure the delivery of the overall strategic priorities. Relationship Management: Build & develop strong relationships with key business partners including Loyalty, Brand Marketing, Paid Media, SEO, Ecommerce, Creative team, country marketing & IT. Working with Zeta & Fresh Relevance to troubleshoot and fix any platform issues. Monitoring of customer database and collaborative management of this with the Customer Analytics team including hygiene & segmentation Monitoring Performance & Reporting : Use our weekly performance reports to track effectiveness of emails campaigns and communicate these back to key stakeholders. Implement the agreed tests from our test & learn plan for emails, working with insights to assess the results and deliver recommendations. Complete full post campaign analysis reports weekly, monthly, campaign based and communicate these back to key stakeholders. Process enhancements: Supporting on customer facing and internal process improvements to improve the channel Identify , troubleshoot, implement solutions and pro-actively iterate process and champion best practice at all times You ' ll Be Great In This Role If You Have: E xperience working in a CRM role, preferably in ecommerce, email and/or push German language skills would be a bonus A passion for CRM, personalisation , and staying on top of industry innovation A strong track record building multi-channel lifecycle campaigns using ESP/CRM platforms (Zeta is a plus!) Confidence working with segmentation, customer insights and test-and-learn frameworks. A commercial mindset understanding what drives £ per buyer, retention and purchase frequency. You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Mar 02, 2026
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: The Role: Drive omnichannel customer experiences that keep millions coming back. Are you a data-driven, creative CRM expert who loves turning customer insights into impactful, measurable retention strategies that drive LTV? Do you get excited about crafting omni-channel campaigns, collaborating with creative teams to ensure journeys feel meaningful, seamless and brand-aligned , and making a real commercial impact? If so, this iconic fashion group is looking for you. The CRM Officer will play a critical role in the CRM team to deliver highly engaging emails for the TK Maxx business in the UK, Germany and Austria. This role will be based in our Watford Head office , reporting into the Customer Relationship Manager . We have a hybrid working environment with 2 days minimum per week in the office required . The CRM Officer will be responsible for executing the customer email strategy across TJX Europe. At a base level, this is a hands-on role that includes managing day-to-day execution, scheduling, and deploying customer email and push campaigns . Where th is candidate will thrive is in bringing the campaigns to life through strategy, planning, and execution of winning digital trading plans and campaign management. The successful candidate will have a sound understanding of CRM principles, always taking a customer-first approach to drive long term consumer engagement . The person should be detail orientated and data-driven, demonstrating strong operational reporting and analytics skills to be able to provide recommendations for future activity. What you'll do: Campaign Management: D rive Strategy : Support CRM Manager to implement CRM campaign plans across Europe to drive revenue growth and participation across all three pillars of our CRM team: Commercial, loyalty and lifecycle management laddering up to overall business objectives . Planning : Cr aft compelling, insight-led campaign omni-channel plans collaboratively with the team, balanc ing cross functional input and business priorities. Management: Developing creative briefs and managing digital asset management timelines to ensure deadlines are met. Deployment: Managing campaigns within the ESP, selecting segments , scheduling sends whilst demonstrating high quality contro l - reviewing and completing checks prior to send - to make sure our campaigns are all accurate and delivered without errors. Drive exec ution: Continuously i dentify opportunities to optimise the CRM channe l communications to improve visibility an across all customer platforms . Strategic Alignment: Work cross-functionally across departments to ensure the delivery of the overall strategic priorities. Relationship Management: Build & develop strong relationships with key business partners including Loyalty, Brand Marketing, Paid Media, SEO, Ecommerce, Creative team, country marketing & IT. Working with Zeta & Fresh Relevance to troubleshoot and fix any platform issues. Monitoring of customer database and collaborative management of this with the Customer Analytics team including hygiene & segmentation Monitoring Performance & Reporting : Use our weekly performance reports to track effectiveness of emails campaigns and communicate these back to key stakeholders. Implement the agreed tests from our test & learn plan for emails, working with insights to assess the results and deliver recommendations. Complete full post campaign analysis reports weekly, monthly, campaign based and communicate these back to key stakeholders. Process enhancements: Supporting on customer facing and internal process improvements to improve the channel Identify , troubleshoot, implement solutions and pro-actively iterate process and champion best practice at all times You ' ll Be Great In This Role If You Have: E xperience working in a CRM role, preferably in ecommerce, email and/or push German language skills would be a bonus A passion for CRM, personalisation , and staying on top of industry innovation A strong track record building multi-channel lifecycle campaigns using ESP/CRM platforms (Zeta is a plus!) Confidence working with segmentation, customer insights and test-and-learn frameworks. A commercial mindset understanding what drives £ per buyer, retention and purchase frequency. You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
As an Assistant Store Manager at Gymshark, you're the Store Manager's key partner - leading the entire store operation with confidence, humility and commercial clarity. You set the tone for culture, performance and service, inspiring leaders across all departments while ensuring the store runs smoothly, safely and consistently. You balance people leadership with operational excellence, always protecting the Gymshark experience and pushing the business forward through community first service, strong execution and smart decision making WHAT YOU'LL BE DOING: Representing Gymshark's culture and values, leading by example and delivering an exceptional, community led brand experience across the store. Leading daily store operations while supporting wider strategic planning, ensuring consistent execution, operational excellence and high service standards. Ensuring a safe, secure and well maintained environment for customers, team members and all store assets, including stock management, shrink prevention and operational compliance. Hiring, develop and mentor a diverse, high performing team-identifying growth opportunities, guiding succession planning and delivering in the moment coaching to exceed KPIs. Providing clear, confident communication and actionable feedback, collaborating with GSHQ and influencing stakeholders to align on plans, insights and store wide initiatives. Driving commercial performance through strong floor leadership, informed decision making and effective management of KPIs, labour planning and stock accuracy. Championing an inclusive, energising team culture, fostering positivity, motivation and behaviour that reflects Gymshark's values every day. Deputising for the Store Manager when required, holding key holder responsibilities and flexing across operational, commercial and people leadership as business needs evolve. WHAT YOU'LL NEED: Proven experience leading large teams in a fast paced retail environment, delivering strong commercial and performance outcomes. Solid commercial acumen, including P&L awareness, payroll management, shrink drivers and effective stock control. High attention to detail with the ability to oversee VM, stock flow, maintenance and operational standards with pace and precision. Ability to balance multiple priorities while executing daily operations to a consistently high standard. Passion for delivering a premium, community first customer experience that elevates the brand. Natural leadership qualities, inspiring high performance, coaching talent and supporting development and succession planning. Strong communication and collaboration skills, confidently partnering with senior stakeholders, Store Management and central teams. A values led, positive and composed approach-bringing energy, fairness and integrity to every interaction and challenge. CLOSING DATE: Friday 13th March :00am BELONGING AT GYMSHARK. Our mission is to be a place where everyone belongs. We're an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We're committed to finding reasonable adjustments for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. If you'd like to request a reasonable adjustment please email . ABOUT US. We're here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up - for themselves - to be their physical or mental best, whatever that means for them. It's what we want for our community, and our team. A team that's growing rapidly around the world. A collective of talented individuals working together to invent Gymshark's future. Our plans are ambitious, and we're looking for people who want to join us for the ride - our growth will be your growth. THE PERKS. Standard benefits include: Performance-based Bonus opportunity Funded Healthcare benefit 25 days holiday & Bank Holidays Contributory Employer pension scheme Gymshark Employee Discount & long service awards Access to High Street cashback and discounts Financial, Physical and Mental Wellbeing Support Enhanced Family Leave package Funded multi-site fitness membership Life Assurance Note: The bonus programme and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.
Mar 02, 2026
Full time
As an Assistant Store Manager at Gymshark, you're the Store Manager's key partner - leading the entire store operation with confidence, humility and commercial clarity. You set the tone for culture, performance and service, inspiring leaders across all departments while ensuring the store runs smoothly, safely and consistently. You balance people leadership with operational excellence, always protecting the Gymshark experience and pushing the business forward through community first service, strong execution and smart decision making WHAT YOU'LL BE DOING: Representing Gymshark's culture and values, leading by example and delivering an exceptional, community led brand experience across the store. Leading daily store operations while supporting wider strategic planning, ensuring consistent execution, operational excellence and high service standards. Ensuring a safe, secure and well maintained environment for customers, team members and all store assets, including stock management, shrink prevention and operational compliance. Hiring, develop and mentor a diverse, high performing team-identifying growth opportunities, guiding succession planning and delivering in the moment coaching to exceed KPIs. Providing clear, confident communication and actionable feedback, collaborating with GSHQ and influencing stakeholders to align on plans, insights and store wide initiatives. Driving commercial performance through strong floor leadership, informed decision making and effective management of KPIs, labour planning and stock accuracy. Championing an inclusive, energising team culture, fostering positivity, motivation and behaviour that reflects Gymshark's values every day. Deputising for the Store Manager when required, holding key holder responsibilities and flexing across operational, commercial and people leadership as business needs evolve. WHAT YOU'LL NEED: Proven experience leading large teams in a fast paced retail environment, delivering strong commercial and performance outcomes. Solid commercial acumen, including P&L awareness, payroll management, shrink drivers and effective stock control. High attention to detail with the ability to oversee VM, stock flow, maintenance and operational standards with pace and precision. Ability to balance multiple priorities while executing daily operations to a consistently high standard. Passion for delivering a premium, community first customer experience that elevates the brand. Natural leadership qualities, inspiring high performance, coaching talent and supporting development and succession planning. Strong communication and collaboration skills, confidently partnering with senior stakeholders, Store Management and central teams. A values led, positive and composed approach-bringing energy, fairness and integrity to every interaction and challenge. CLOSING DATE: Friday 13th March :00am BELONGING AT GYMSHARK. Our mission is to be a place where everyone belongs. We're an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We're committed to finding reasonable adjustments for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. If you'd like to request a reasonable adjustment please email . ABOUT US. We're here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up - for themselves - to be their physical or mental best, whatever that means for them. It's what we want for our community, and our team. A team that's growing rapidly around the world. A collective of talented individuals working together to invent Gymshark's future. Our plans are ambitious, and we're looking for people who want to join us for the ride - our growth will be your growth. THE PERKS. Standard benefits include: Performance-based Bonus opportunity Funded Healthcare benefit 25 days holiday & Bank Holidays Contributory Employer pension scheme Gymshark Employee Discount & long service awards Access to High Street cashback and discounts Financial, Physical and Mental Wellbeing Support Enhanced Family Leave package Funded multi-site fitness membership Life Assurance Note: The bonus programme and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.
As Store Manager, you will be the driving force behind the store's success. With a hands-on leadership style, you'll create a dynamic environment that delivers exceptional service, strong sales, and an empowered team. You'll set the standard, ensuring every detail aligns with a luxury experience while taking ownership of store performance, customer engagement, and team development. What You'll Do: Deliver an unforgettable customer experience - Lead by example, fostering long-term relationships and providing personalised styling and service. Drive sales & maximise store performance - Take full ownership of sales targets, KPIs, and profitability, ensuring commercial success. Lead, coach & develop your team - Recruit, train, and inspire a high-performing team that embodies the brand image. Ensure operational excellence - Oversee inventory, loss prevention, and store presentation, maintaining luxury retail standards. Be a strategic thinker - Identify opportunities for growth, customer engagement, and brand elevation. Own communication & collaboration - Act as the link between your store, leadership team, and brand HQ. What We're Looking For: 3+ years' store leadership experience, within jewellery, fashion and/ or luxury retail. This can be in a Store Manager or Assistant Manager role, ready for the next step in their career journey. Passionate about coaching & leading teams - A natural motivator who drives performance. Customer-obsessed & service-driven - Thrives on delivering a luxury experience. Strong commercial acumen - Confident in sales analysis, KPIs, and action planning. Become a trained expert in Piercing & Jewellery Welding - Support the team in delivering these specialist services to enhance the customer experience - No prior experience needed, full certification provided! Results-oriented & solutions-focused - A proactive leader who takes initiative. Loves fashion, jewellery, and styling trends - Brings creativity and vision. Flexible availability - Willing to work evenings, weekends, and key trading periods. Perks & Benefits: Competitive Salary + Commission & Bonuses Career Growth - Be part of a fast-growing, globally expanding brand. Jewellery Allowance & Generous Discounts Exciting Incentives & Competitions A Birthday Day OffContinue
Mar 01, 2026
Full time
As Store Manager, you will be the driving force behind the store's success. With a hands-on leadership style, you'll create a dynamic environment that delivers exceptional service, strong sales, and an empowered team. You'll set the standard, ensuring every detail aligns with a luxury experience while taking ownership of store performance, customer engagement, and team development. What You'll Do: Deliver an unforgettable customer experience - Lead by example, fostering long-term relationships and providing personalised styling and service. Drive sales & maximise store performance - Take full ownership of sales targets, KPIs, and profitability, ensuring commercial success. Lead, coach & develop your team - Recruit, train, and inspire a high-performing team that embodies the brand image. Ensure operational excellence - Oversee inventory, loss prevention, and store presentation, maintaining luxury retail standards. Be a strategic thinker - Identify opportunities for growth, customer engagement, and brand elevation. Own communication & collaboration - Act as the link between your store, leadership team, and brand HQ. What We're Looking For: 3+ years' store leadership experience, within jewellery, fashion and/ or luxury retail. This can be in a Store Manager or Assistant Manager role, ready for the next step in their career journey. Passionate about coaching & leading teams - A natural motivator who drives performance. Customer-obsessed & service-driven - Thrives on delivering a luxury experience. Strong commercial acumen - Confident in sales analysis, KPIs, and action planning. Become a trained expert in Piercing & Jewellery Welding - Support the team in delivering these specialist services to enhance the customer experience - No prior experience needed, full certification provided! Results-oriented & solutions-focused - A proactive leader who takes initiative. Loves fashion, jewellery, and styling trends - Brings creativity and vision. Flexible availability - Willing to work evenings, weekends, and key trading periods. Perks & Benefits: Competitive Salary + Commission & Bonuses Career Growth - Be part of a fast-growing, globally expanding brand. Jewellery Allowance & Generous Discounts Exciting Incentives & Competitions A Birthday Day OffContinue
THE COMPANY CraftGinClub is one of the UK's leading premium alcohol retailers. Our mission is to get amazing impossible-to-find drinks into the glasses of discerning drinkers, whilst supporting the growth of artisan producers across the world. Our award winning in house team of experts curates and manages the whole process - and whilst we are principally known for our subscription service delivering incredible experiences to our customers every month, we also have a growing ecommerce store, which offers not only the products we source, but exclusive lines made by our own distillers and manufacturers. With tens of thousands of customers, we have featured on the BBC, GQ and The Telegraph, and have been heralded as one of the most successful ever investments on Dragon's Den! The Head Of Growth Marketing is a key role to help achieve this, and we are looking to bring on board someone for a year's maternity cover from May26. THE TEAM This role sits within the Sales & Marketing department, and will work closely with Brand, CRM, Website, Commerce, Tech, Customer Service, and of course our Product team. Sales & Marketing is a core driver for moving our business forwards, and is responsible for a range of requirements across the business - improving our brand, forming new incentives, expanding and refining our offering, designing content, producing magazines, running adverts, acquiring new customers and nurturing our database of customers. We already have teams in place looking after Brand, CRM, Website and Commerce, but are now in the process of expanding our Growth / Acquisition team, both by bringing in a new Growth Marketing Manager to support across all key initiatives as well as this maternity cover. This Growth / Acquisition team is responsible for our ATL marketing channels, acquiring new customers into our funnel, with one key goal: to generate revenue growth within a profitable ROAS. THE PERSON In a nutshell, the Head Of Growth Marketing will be our consumer acquisition champion, responsible for finding and acquiring new customers across a range of channels, promoting the right products to the right people at the right time. Reporting into the Chief Sales & Marketing Officer, this role will be a key leader within the Sales & Marketing team, helping guide the overall department with specific authority and accountability for the Growth / Acquisition Marketing function within it. This is an ideal role for someone who: Is a real player-manager - willing to get involved from an implementational perspective, bringing an energy to what they do Enjoys analysis, digging into data, problem solving and finding opportunities Loves developing a small team and leading them to deliver great work Gets excited about shaping things from scratch, particularly as we go through a major rebrand and start new acquisition activities for the first time Can manage uncertainty and complexity, and form and deliver solutions Wants to progress their career within a close knit team and growing business environment Likes a fun, open working environment where they can be themselves and loves a diverse caring community Wants to dedicate themselves to delivering excellent work and seeing the results of their endeavours THE REMIT Whilst the wider Marketing team is pretty well established, the Acquisition Marketing team is going through a period of change. An over reliance on a narrow range of channels (predominantly affiliates / partnerships) is being addressed, with new agencies being brought on board to better support SEO, Paid Search and Paid Social. Likewise, the team is expanding with a Growth Marketing Manager being hired to support the broadening range of activities. With the current Head Of Growth Marketing going on maternity leave soon, we are looking for a talented marketing professional to take the current foundations of what we do, and expand on them - both in developing a test & learn programme, new channel deployment, and current channel optimisation. This role will best suit someone with a more technical and analytical approach to growth / performance marketing. We need someone who can analyse granular performance, and actively optimise activity on an iterative basis. They should have someone who can analyse granular performance, and actively optimise activity on an iterative basis. They should have a strong grasp of managing spends, ensuring optimal blend of marketing channels, and forecasting performance of our shop and subscription sales routes. A strong understanding of ROI versus LTV and AOV is key. They should also be adept at managing agencies across a range of activity types, having a specialism in digital marketing themselves, as well as being able to self serve on things such as analytics. Much of the creative lifting can be managed by our Brand team, but a good grasp of working with creative teams would be an advantage. There are a few projects in place, and new ones coming up, but we envisage some key projects to be: Planning / optimisation - reviewing all current activity alongside the team and agencies, benchmarking current performance, and forming plans to accelerate and optimise Strategy / test & learn - building on our current foundations of activity and delivering roadmap of new activities Campaign management - owning (both internally and via 3rd party agencies) the ongoing and campaign activity across all channels of activity - principally Paid Search, Paid Social, SEO and Affiliates Project management - coordinating sister teams to deliver core activities across a range of projects, including a major rebrand Analysis / forecasting - monitoring performance and tracking KPIs across all channels allowing for responsive and pragmatic control - expertise in GA, GSC, AdWords and Meta is a must Team leadership - leading, directing, coaching and mentoring a Growth Marketing team Stakeholder management - working closely with teams around the business, ensuring a collaborative approach to driving results Hybrid working - Wed/Thu in our Farringdon offices, remote on Mon/Tue/Fri Flexible working hours 25 days holiday rising with length of service Weekly gin and rum tasting, and regular product tastings and attend industry events Generous staff discount on our online store Real career progression opportunities, with the chance to grow as we do Dynamic working environment and regular social events
Mar 01, 2026
Full time
THE COMPANY CraftGinClub is one of the UK's leading premium alcohol retailers. Our mission is to get amazing impossible-to-find drinks into the glasses of discerning drinkers, whilst supporting the growth of artisan producers across the world. Our award winning in house team of experts curates and manages the whole process - and whilst we are principally known for our subscription service delivering incredible experiences to our customers every month, we also have a growing ecommerce store, which offers not only the products we source, but exclusive lines made by our own distillers and manufacturers. With tens of thousands of customers, we have featured on the BBC, GQ and The Telegraph, and have been heralded as one of the most successful ever investments on Dragon's Den! The Head Of Growth Marketing is a key role to help achieve this, and we are looking to bring on board someone for a year's maternity cover from May26. THE TEAM This role sits within the Sales & Marketing department, and will work closely with Brand, CRM, Website, Commerce, Tech, Customer Service, and of course our Product team. Sales & Marketing is a core driver for moving our business forwards, and is responsible for a range of requirements across the business - improving our brand, forming new incentives, expanding and refining our offering, designing content, producing magazines, running adverts, acquiring new customers and nurturing our database of customers. We already have teams in place looking after Brand, CRM, Website and Commerce, but are now in the process of expanding our Growth / Acquisition team, both by bringing in a new Growth Marketing Manager to support across all key initiatives as well as this maternity cover. This Growth / Acquisition team is responsible for our ATL marketing channels, acquiring new customers into our funnel, with one key goal: to generate revenue growth within a profitable ROAS. THE PERSON In a nutshell, the Head Of Growth Marketing will be our consumer acquisition champion, responsible for finding and acquiring new customers across a range of channels, promoting the right products to the right people at the right time. Reporting into the Chief Sales & Marketing Officer, this role will be a key leader within the Sales & Marketing team, helping guide the overall department with specific authority and accountability for the Growth / Acquisition Marketing function within it. This is an ideal role for someone who: Is a real player-manager - willing to get involved from an implementational perspective, bringing an energy to what they do Enjoys analysis, digging into data, problem solving and finding opportunities Loves developing a small team and leading them to deliver great work Gets excited about shaping things from scratch, particularly as we go through a major rebrand and start new acquisition activities for the first time Can manage uncertainty and complexity, and form and deliver solutions Wants to progress their career within a close knit team and growing business environment Likes a fun, open working environment where they can be themselves and loves a diverse caring community Wants to dedicate themselves to delivering excellent work and seeing the results of their endeavours THE REMIT Whilst the wider Marketing team is pretty well established, the Acquisition Marketing team is going through a period of change. An over reliance on a narrow range of channels (predominantly affiliates / partnerships) is being addressed, with new agencies being brought on board to better support SEO, Paid Search and Paid Social. Likewise, the team is expanding with a Growth Marketing Manager being hired to support the broadening range of activities. With the current Head Of Growth Marketing going on maternity leave soon, we are looking for a talented marketing professional to take the current foundations of what we do, and expand on them - both in developing a test & learn programme, new channel deployment, and current channel optimisation. This role will best suit someone with a more technical and analytical approach to growth / performance marketing. We need someone who can analyse granular performance, and actively optimise activity on an iterative basis. They should have someone who can analyse granular performance, and actively optimise activity on an iterative basis. They should have a strong grasp of managing spends, ensuring optimal blend of marketing channels, and forecasting performance of our shop and subscription sales routes. A strong understanding of ROI versus LTV and AOV is key. They should also be adept at managing agencies across a range of activity types, having a specialism in digital marketing themselves, as well as being able to self serve on things such as analytics. Much of the creative lifting can be managed by our Brand team, but a good grasp of working with creative teams would be an advantage. There are a few projects in place, and new ones coming up, but we envisage some key projects to be: Planning / optimisation - reviewing all current activity alongside the team and agencies, benchmarking current performance, and forming plans to accelerate and optimise Strategy / test & learn - building on our current foundations of activity and delivering roadmap of new activities Campaign management - owning (both internally and via 3rd party agencies) the ongoing and campaign activity across all channels of activity - principally Paid Search, Paid Social, SEO and Affiliates Project management - coordinating sister teams to deliver core activities across a range of projects, including a major rebrand Analysis / forecasting - monitoring performance and tracking KPIs across all channels allowing for responsive and pragmatic control - expertise in GA, GSC, AdWords and Meta is a must Team leadership - leading, directing, coaching and mentoring a Growth Marketing team Stakeholder management - working closely with teams around the business, ensuring a collaborative approach to driving results Hybrid working - Wed/Thu in our Farringdon offices, remote on Mon/Tue/Fri Flexible working hours 25 days holiday rising with length of service Weekly gin and rum tasting, and regular product tastings and attend industry events Generous staff discount on our online store Real career progression opportunities, with the chance to grow as we do Dynamic working environment and regular social events
This is an opportunity to join a highly successful, profitable and long established wholesale distribution business. The organisation plays a critical role in the UK's food supply chain, providing distribution, logistics and support services to a wide customer base across the sector. Known for its stability, sustained growth and strong financial performance, the business has built a reputation for operational excellence, customer trust, and long term market resilience. You'll be joining a company that invests in its people, its infrastructure and its future. We are seeking an experienced, commercially aware Head of Operations to lead and optimise all operational activity across a fast moving, multi site distribution environment. This role will put you at the centre of planning, logistics, service delivery, fleet operations, supplier relationships and continuous improvement, ensuring the operation remains efficient, scalable and aligned with business growth. Key Responsibilities Lead the end to end operational strategy across warehousing, logistics, fleet and distribution functions. Drive operational performance, ensuring efficiency, reliability and cost effective service delivery. Develop strategic plans for capacity, throughput, seasonal demand, and long term infrastructure needs. Oversee logistics networks, inventory flows, delivery schedules and operational compliance. Implement operational KPIs, process improvements and performance frameworks across all sites. Manage commercial costs within the operational function, including supplier contracts and service agreements. Work closely with Finance, Commercial and Supply Chain teams to align operations with business goals. Lead, mentor and develop operational managers and on site teams. Ensure regulatory, environmental, health & safety and quality standards are consistently met. Skills & Experience Senior operational leadership experience within distribution, logistics, supply chain or similar high volume environments. Strong understanding of transport operations, distribution planning and commercial cost control. Proven track record of delivering efficiency, process improvements and operational transformation. Experience managing multi site teams and large scale operational functions. Excellent leadership, communication and stakeholder management skills. Ability to work strategically while remaining hands on when required. This a national role and you will manage locations across the UK. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role. Apply now
Mar 01, 2026
Full time
This is an opportunity to join a highly successful, profitable and long established wholesale distribution business. The organisation plays a critical role in the UK's food supply chain, providing distribution, logistics and support services to a wide customer base across the sector. Known for its stability, sustained growth and strong financial performance, the business has built a reputation for operational excellence, customer trust, and long term market resilience. You'll be joining a company that invests in its people, its infrastructure and its future. We are seeking an experienced, commercially aware Head of Operations to lead and optimise all operational activity across a fast moving, multi site distribution environment. This role will put you at the centre of planning, logistics, service delivery, fleet operations, supplier relationships and continuous improvement, ensuring the operation remains efficient, scalable and aligned with business growth. Key Responsibilities Lead the end to end operational strategy across warehousing, logistics, fleet and distribution functions. Drive operational performance, ensuring efficiency, reliability and cost effective service delivery. Develop strategic plans for capacity, throughput, seasonal demand, and long term infrastructure needs. Oversee logistics networks, inventory flows, delivery schedules and operational compliance. Implement operational KPIs, process improvements and performance frameworks across all sites. Manage commercial costs within the operational function, including supplier contracts and service agreements. Work closely with Finance, Commercial and Supply Chain teams to align operations with business goals. Lead, mentor and develop operational managers and on site teams. Ensure regulatory, environmental, health & safety and quality standards are consistently met. Skills & Experience Senior operational leadership experience within distribution, logistics, supply chain or similar high volume environments. Strong understanding of transport operations, distribution planning and commercial cost control. Proven track record of delivering efficiency, process improvements and operational transformation. Experience managing multi site teams and large scale operational functions. Excellent leadership, communication and stakeholder management skills. Ability to work strategically while remaining hands on when required. This a national role and you will manage locations across the UK. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role. Apply now
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e-commerce, grocery, food services, and retailers such as our GAIL's Bakeries nationwide. As our teams grow, we seek our next Supply Chain Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: Manage end-to-end supply chain operations, ensuring goods are ordered, delivered, and stocked efficiently to meet operational and production requirements. Build and maintain strong supplier relationships, manage purchase orders, monitor deliveries, and resolve issues promptly. Maintain optimal stock levels, track shelf life, and conduct monthly stock takes to ensure accuracy and reduce waste. Forecast stock requirements, oversee the introduction of new ingredients and packaging, and manage the phase-out of delisted products. Drive continuous improvement initiatives and lead process changes aligned with company values. Lead, coach, and develop the supply chain team to ensure capability, engagement, and a culture of accountability. Provide training opportunities to build skills and support professional growth. Monitor key metrics such as customer complaints, shortages, and stock write-offs. Ensure accurate month-end reconciliations and productivity improvements through regular reporting and analysis. Our team tells us you will be a great addition if you have: Experience in supply chain or operations management, ideally within food production, manufacturing, or other fast-paced environments. Proven leadership and team management skills, with experience coaching and developing staff. Strong Microsoft Office proficiency, particularly Excel for data management and reporting. Excellent communication, organisation, and problem-solving abilities, with strong attention to detail. Ability to manage multiple priorities, drive efficiency, and maintain accuracy under pressure. A proactive mindset focused on continuous improvement and operational excellence. What's in it for you: Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 25 days holiday + bank holidays Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme
Mar 01, 2026
Full time
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e-commerce, grocery, food services, and retailers such as our GAIL's Bakeries nationwide. As our teams grow, we seek our next Supply Chain Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: Manage end-to-end supply chain operations, ensuring goods are ordered, delivered, and stocked efficiently to meet operational and production requirements. Build and maintain strong supplier relationships, manage purchase orders, monitor deliveries, and resolve issues promptly. Maintain optimal stock levels, track shelf life, and conduct monthly stock takes to ensure accuracy and reduce waste. Forecast stock requirements, oversee the introduction of new ingredients and packaging, and manage the phase-out of delisted products. Drive continuous improvement initiatives and lead process changes aligned with company values. Lead, coach, and develop the supply chain team to ensure capability, engagement, and a culture of accountability. Provide training opportunities to build skills and support professional growth. Monitor key metrics such as customer complaints, shortages, and stock write-offs. Ensure accurate month-end reconciliations and productivity improvements through regular reporting and analysis. Our team tells us you will be a great addition if you have: Experience in supply chain or operations management, ideally within food production, manufacturing, or other fast-paced environments. Proven leadership and team management skills, with experience coaching and developing staff. Strong Microsoft Office proficiency, particularly Excel for data management and reporting. Excellent communication, organisation, and problem-solving abilities, with strong attention to detail. Ability to manage multiple priorities, drive efficiency, and maintain accuracy under pressure. A proactive mindset focused on continuous improvement and operational excellence. What's in it for you: Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 25 days holiday + bank holidays Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme
Head of Retail Date: 28 Jan 2026 Location: London Head of Retail UK&I WHO WE ARE Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022 . Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Beauty Innovations for a Better World. The Head of Retail UK&I plays a pivotal leadership role within Shiseido UKI, responsible for shaping and driving the retail strategy across all brands in the portfolio. This position supports the Commercial Director by leading the retail organisation with a focus on elevating customer experience, strengthening brand equity, and delivering exceptional commercial performance. As the senior ambassador for retail excellence, the Head of Retail ensures that every store and counter reflects Shiseido's luxury standards while empowering field teams to perform at their highest potential. This is a permanent position, based in our fabulous UK Head office however will be expected to regularly travel around the UK&I to different store locations and retail locations. YOUR RESPONSIBILITIES Define and execute the retail growth strategy across UK & Ireland, aligned with brand, commercial, and global objectives. Lead alongside the National Field Sales Managers to set sales targets and strategic direction for each retail partner and store. Define and review performance KPIs in partnership with Commercial, Marketing, and the region, continuously monitoring to identify risks and opportunities, and implement action plans accordingly. Analyse market trends, competitor activity, and consumer behaviour to identify growth opportunities, make data and field expertise driven distribution recommendations, and inform strategic decisions. Establish clear and standardized reporting flows via National Field Sales Managers to enable delivery of regular sales reports, insights, and forecasts for senior leadership. Review productivity of channels, retailers and doors to define and continuously evolve staffing strategies and levels in line with performance and opportunities. Build, propose, review and deliver on staffing budgets. Lead, coach and develop senior retail leads to create and deliver brand specific sales and service strategies that enable high performing teams. Lead, coach, and inspire field and retail teams to deliver high performance, strong productivity, and brand excellence. Support and enable career development across the field and retail population through defined programmes and succession planning processes, delivered and managed by the National Field Sales Managers. Collaborate with HR to continuously review and develop recruitment, onboarding, performance review, and development initiatives, delivered via the National Field Sales Managers. Foster a culture of accountability, empowerment, and continuous improvement across all field teams. Drive a culture of operational excellence across all counters, stores and teams through well-defined processes, maintaining high standards in visual merchandising, customer service, and brand representation. Drive efficiency and innovation in store operations, including stock management, staffing models, scheduling, and compliance. Conduct regular store visits to assess standards, engage teams, reinforce group and brand values, and coach and develop National Field Sales Managers. Lead and support National Field Sales Managers to ensure consistent execution of brand guidelines, VM updates, and retail activations. Act as a Brand Ambassador for Shiseido UKI, ensuring the luxury experience is consistently delivered across all touchpoints and remains relevant and disruptive in an ever-evolving market. Champion and leverage customer-centric initiatives, experiential retail strategies, and clienteling excellence, monitoring return on investment to continuously improve. Lead the National Field Sales Managers in effectively partnering with Brand & Education Teams to elevate product and technical expertise and service behaviours across the field, ensuring always rooted in and supported by a commercial mindset and mechanic. Monitor customer feedback and insights to continuously refine service models. Partner with Marketing and Education teams to ensure relevant processes are in place to deliver consistent brand messaging, impactful retail execution, and strong launch set-up and performance - supporting National Field Sales Manager to deliver. Work closely with Commercial, Supply Chain, and VM to optimise stock availability, assortment, and in-store presentation. Act as the voice of retail internally, championing a "retail and customer first" mindset throughout the UKI, region and global business, and ensuring field insights inform brand strategy, forecasting, and operational planning. Build strong, strategic relationships with key retail partners across UK & Ireland. Influence partners to secure optimal space, visibility, staffing, and commercial terms, leveraging group portfolio as appropriate. Ensure alignment on service expectations, operational standards, and brand priorities. Facilitate the National Field Sales Managers in establishing brand leadership with retail partners and flagship doors. Serve as the senior group escalation point for retail partner issues. Experience Required Proven experience in a senior retail leadership role, ideally within luxury beauty, cosmetics, or premium retail. Strong commercial acumen with a track record of driving sales growth and delivering against KPIs. Exceptional leadership and team management skills, with experience leading large, multi-layered field teams, and senior retail leaders. Deep understanding of retail operations, customer experience, and luxury brand standards. Proficiency in data analysis, forecasting, and retail systems. Excellent communication, negotiation, and stakeholder management abilities. Strategic thinker with a hands on, solutions focused approach. Agile, adaptable, and results driven, with the ability to thrive in a fast paced, evolving environment. Leadership & Influence - Inspires teams, builds trust, and drives high performance. Commercial Acumen - Understands drivers of sell out, productivity, and profitability. Customer Centric Mindset - Champions luxury service and exceptional customer experience. Strategic Thinking - Balances long term vision with operational execution. Collaboration & Communication - Works effectively across functions and with external partners. Problem Solving & Agility - Responds quickly to challenges with practical, scalable solutions. Brand Stewardship - Protects and elevates brand equity in every retail environment. Data Driven Decision Making - Uses insights to guide strategy, planning, and performance management. YOUR BACKGROUND Proven experience in a senior retail leadership role, ideally within luxury beauty, cosmetics, or premium retail. Strong commercial acumen with a track record of driving sales growth and delivering against KPIs. Exceptional leadership and team management skills, with experience leading large, multi layered field teams, and senior retail leaders. Deep understanding of retail operations, customer experience, and luxury brand standards. Proficiency in data analysis, forecasting, and retail systems. Excellent communication, negotiation, and stakeholder management abilities. Strategic thinker with a hands on, solutions focused approach. Agile, adaptable, and results driven, with the ability to thrive in a fast paced, evolving environment. Leadership & Influence - Inspires teams, builds trust, and drives high performance. Commercial Acumen - Understands drivers of sell out, productivity, and profitability. Customer Centric Mindset - Champions luxury service and exceptional customer experience. Strategic Thinking - Balances long term vision with operational execution. Collaboration & Communication - Works effectively across functions and with external partners. Problem Solving & Agility - Responds quickly to challenges with practical, scalable solutions. Brand Stewardship - Protects and elevates brand equity in every retail environment. Data Driven Decision Making - Uses insights to guide strategy, planning, and performance management. BENEFITS YOU'LL LOVE Generous product allocation & discount to spend on our gorgeous products! Supporting the delicate work/life balance with enhanced time off through 26 days holiday + bank holidays + your birthday day off + time off for when you get married or move house PLUS enhanced parental allowance for those big life moments and the chance to buy more through our holiday buy scheme Plan for your future with our enhanced pension offering and life assurance We operate an annual bonus scheme, based on personal development plans and business performance Flexible Fridays, so you can focus on what is important to you Flexible & hybrid work patterns to suit all backgrounds with 60% of your time being in the office Wellbeing programmes including mental health first aiders, free counselling . click apply for full job details
Mar 01, 2026
Full time
Head of Retail Date: 28 Jan 2026 Location: London Head of Retail UK&I WHO WE ARE Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022 . Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Beauty Innovations for a Better World. The Head of Retail UK&I plays a pivotal leadership role within Shiseido UKI, responsible for shaping and driving the retail strategy across all brands in the portfolio. This position supports the Commercial Director by leading the retail organisation with a focus on elevating customer experience, strengthening brand equity, and delivering exceptional commercial performance. As the senior ambassador for retail excellence, the Head of Retail ensures that every store and counter reflects Shiseido's luxury standards while empowering field teams to perform at their highest potential. This is a permanent position, based in our fabulous UK Head office however will be expected to regularly travel around the UK&I to different store locations and retail locations. YOUR RESPONSIBILITIES Define and execute the retail growth strategy across UK & Ireland, aligned with brand, commercial, and global objectives. Lead alongside the National Field Sales Managers to set sales targets and strategic direction for each retail partner and store. Define and review performance KPIs in partnership with Commercial, Marketing, and the region, continuously monitoring to identify risks and opportunities, and implement action plans accordingly. Analyse market trends, competitor activity, and consumer behaviour to identify growth opportunities, make data and field expertise driven distribution recommendations, and inform strategic decisions. Establish clear and standardized reporting flows via National Field Sales Managers to enable delivery of regular sales reports, insights, and forecasts for senior leadership. Review productivity of channels, retailers and doors to define and continuously evolve staffing strategies and levels in line with performance and opportunities. Build, propose, review and deliver on staffing budgets. Lead, coach and develop senior retail leads to create and deliver brand specific sales and service strategies that enable high performing teams. Lead, coach, and inspire field and retail teams to deliver high performance, strong productivity, and brand excellence. Support and enable career development across the field and retail population through defined programmes and succession planning processes, delivered and managed by the National Field Sales Managers. Collaborate with HR to continuously review and develop recruitment, onboarding, performance review, and development initiatives, delivered via the National Field Sales Managers. Foster a culture of accountability, empowerment, and continuous improvement across all field teams. Drive a culture of operational excellence across all counters, stores and teams through well-defined processes, maintaining high standards in visual merchandising, customer service, and brand representation. Drive efficiency and innovation in store operations, including stock management, staffing models, scheduling, and compliance. Conduct regular store visits to assess standards, engage teams, reinforce group and brand values, and coach and develop National Field Sales Managers. Lead and support National Field Sales Managers to ensure consistent execution of brand guidelines, VM updates, and retail activations. Act as a Brand Ambassador for Shiseido UKI, ensuring the luxury experience is consistently delivered across all touchpoints and remains relevant and disruptive in an ever-evolving market. Champion and leverage customer-centric initiatives, experiential retail strategies, and clienteling excellence, monitoring return on investment to continuously improve. Lead the National Field Sales Managers in effectively partnering with Brand & Education Teams to elevate product and technical expertise and service behaviours across the field, ensuring always rooted in and supported by a commercial mindset and mechanic. Monitor customer feedback and insights to continuously refine service models. Partner with Marketing and Education teams to ensure relevant processes are in place to deliver consistent brand messaging, impactful retail execution, and strong launch set-up and performance - supporting National Field Sales Manager to deliver. Work closely with Commercial, Supply Chain, and VM to optimise stock availability, assortment, and in-store presentation. Act as the voice of retail internally, championing a "retail and customer first" mindset throughout the UKI, region and global business, and ensuring field insights inform brand strategy, forecasting, and operational planning. Build strong, strategic relationships with key retail partners across UK & Ireland. Influence partners to secure optimal space, visibility, staffing, and commercial terms, leveraging group portfolio as appropriate. Ensure alignment on service expectations, operational standards, and brand priorities. Facilitate the National Field Sales Managers in establishing brand leadership with retail partners and flagship doors. Serve as the senior group escalation point for retail partner issues. Experience Required Proven experience in a senior retail leadership role, ideally within luxury beauty, cosmetics, or premium retail. Strong commercial acumen with a track record of driving sales growth and delivering against KPIs. Exceptional leadership and team management skills, with experience leading large, multi-layered field teams, and senior retail leaders. Deep understanding of retail operations, customer experience, and luxury brand standards. Proficiency in data analysis, forecasting, and retail systems. Excellent communication, negotiation, and stakeholder management abilities. Strategic thinker with a hands on, solutions focused approach. Agile, adaptable, and results driven, with the ability to thrive in a fast paced, evolving environment. Leadership & Influence - Inspires teams, builds trust, and drives high performance. Commercial Acumen - Understands drivers of sell out, productivity, and profitability. Customer Centric Mindset - Champions luxury service and exceptional customer experience. Strategic Thinking - Balances long term vision with operational execution. Collaboration & Communication - Works effectively across functions and with external partners. Problem Solving & Agility - Responds quickly to challenges with practical, scalable solutions. Brand Stewardship - Protects and elevates brand equity in every retail environment. Data Driven Decision Making - Uses insights to guide strategy, planning, and performance management. YOUR BACKGROUND Proven experience in a senior retail leadership role, ideally within luxury beauty, cosmetics, or premium retail. Strong commercial acumen with a track record of driving sales growth and delivering against KPIs. Exceptional leadership and team management skills, with experience leading large, multi layered field teams, and senior retail leaders. Deep understanding of retail operations, customer experience, and luxury brand standards. Proficiency in data analysis, forecasting, and retail systems. Excellent communication, negotiation, and stakeholder management abilities. Strategic thinker with a hands on, solutions focused approach. Agile, adaptable, and results driven, with the ability to thrive in a fast paced, evolving environment. Leadership & Influence - Inspires teams, builds trust, and drives high performance. Commercial Acumen - Understands drivers of sell out, productivity, and profitability. Customer Centric Mindset - Champions luxury service and exceptional customer experience. Strategic Thinking - Balances long term vision with operational execution. Collaboration & Communication - Works effectively across functions and with external partners. Problem Solving & Agility - Responds quickly to challenges with practical, scalable solutions. Brand Stewardship - Protects and elevates brand equity in every retail environment. Data Driven Decision Making - Uses insights to guide strategy, planning, and performance management. BENEFITS YOU'LL LOVE Generous product allocation & discount to spend on our gorgeous products! Supporting the delicate work/life balance with enhanced time off through 26 days holiday + bank holidays + your birthday day off + time off for when you get married or move house PLUS enhanced parental allowance for those big life moments and the chance to buy more through our holiday buy scheme Plan for your future with our enhanced pension offering and life assurance We operate an annual bonus scheme, based on personal development plans and business performance Flexible Fridays, so you can focus on what is important to you Flexible & hybrid work patterns to suit all backgrounds with 60% of your time being in the office Wellbeing programmes including mental health first aiders, free counselling . click apply for full job details
A global fashion brand is seeking an Assistant Store Manager for its Bicester location to help manage and inspire the team, delivering outstanding customer service in a vibrant environment. This role involves maximizing sales and ensuring the team is equipped with the latest product knowledge and strategies. The ideal candidate will have strong leadership skills, a passion for fashion, and be adept at managing relationships to enhance the in-store experience and brand loyalty. Competitive benefits and the potential for growth are included in this exciting opportunity.
Feb 28, 2026
Full time
A global fashion brand is seeking an Assistant Store Manager for its Bicester location to help manage and inspire the team, delivering outstanding customer service in a vibrant environment. This role involves maximizing sales and ensuring the team is equipped with the latest product knowledge and strategies. The ideal candidate will have strong leadership skills, a passion for fashion, and be adept at managing relationships to enhance the in-store experience and brand loyalty. Competitive benefits and the potential for growth are included in this exciting opportunity.
Castore exists for one single reason - to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions. The founders' vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement. The sportswear market has been dominated by a small clique of mass market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best. The Role As a Store Manager, you're responsible for inspiring your team to deliver the Castore customer and brand vision. You will support the team in delivering the service and sales proposition for the store and ensuring that the customer is at the heart of what we do. Your mission is to ensure we put the customer first - always. You will ensure all employees are given what they need to know, when they need to know it so that they're empowered and informed. In your role, you will have a variety of focus areas which means you are always learning new things, including growing sales and developing a service focussed team who will continue to drive the business forward. You will also be responsible for supporting all operations within the store, both front and back of house. Responsibilities Developing the best: Guide and coach the team to inspire a "customer first always" approach. Ensure the floor team are set up operationally to deliver the best customer experience which will then maximise sales. Ensure that the team have the right training to deliver service expectations and that performance is managed 'in the moment' with regular feedback. React to a constantly changing retail environment, driving service in the moment, and ensuring both you and your teams react to customer needs. Driving results: Service is your number 1 KPI and you will exploit all opportunities to ensure that the customer is delighted with interactions. Ensure the floor team are set up operationally to deliver the best customer experience which will then maximise sales. Work closely with the store team to ensure a smooth process is set up for the flow of stock, returning all stock and ensuring 'All Sizes Out' targets are achieved. Ensure that the team have the right training to deliver service expectations and that performance is managed 'in the moment' with regular feedback. Operational Keep up to date with and adhere to company policies and procedures. Ensure that all team documentation is updated and stored in accordance with company procedure and legal requirements. This will also include providing all HR documentation to support the retail leadership team to manage team issues. Control and manage all administrative and back of house operations including cash handling, delivery process/paperwork. Ensure all H&S policies are adhered to and any issues escalated to the Head Office team within the required time frames. Commercial Work towards Sale Plans and KPI Targets by setting clear objectives and goals for you and teams to drive commercial results with a service focused approach. Build an excellent and focused team who are confident in achieving customer focused results, by setting clear objectives and goals. Have an excellent knowledge of the marketplace and competition to support commercial decisions. Embrace all ideas and opportunities to increase sales and actively play a part in coming up with solutions to drive the business. Future Focus Seek opportunities and areas to improve, encouraging the team to try new ideas to drive the business forward. Embrace the development of multi-channel advancements and understand the commercial impact it has on our business. Seek opportunities and areas to improve, encouraging the team to try new ideas to drive the business forward. Embrace the development of multi-channel advancements and understand the commercial impact it has on our business. Skills & Experience Key skills: Ideally have worked within a supervisory or management role in a customer facing environment Retail exposure beneficial The ability to thrive in a sales targeted environment Personal qualities: Outstanding written and verbal communication skills A desire to use your initiative to solve problems Proven leadership ability Decision-making Excellent Interpersonal skills Adaptable to change Time management Conflict resolution Excellent team player Mentorship Passion for the brand What We Offer Competitive salary An opportunity to work with global sporting partners A chance to build a career with a fast paced, high growth brand
Feb 28, 2026
Full time
Castore exists for one single reason - to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions. The founders' vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement. The sportswear market has been dominated by a small clique of mass market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best. The Role As a Store Manager, you're responsible for inspiring your team to deliver the Castore customer and brand vision. You will support the team in delivering the service and sales proposition for the store and ensuring that the customer is at the heart of what we do. Your mission is to ensure we put the customer first - always. You will ensure all employees are given what they need to know, when they need to know it so that they're empowered and informed. In your role, you will have a variety of focus areas which means you are always learning new things, including growing sales and developing a service focussed team who will continue to drive the business forward. You will also be responsible for supporting all operations within the store, both front and back of house. Responsibilities Developing the best: Guide and coach the team to inspire a "customer first always" approach. Ensure the floor team are set up operationally to deliver the best customer experience which will then maximise sales. Ensure that the team have the right training to deliver service expectations and that performance is managed 'in the moment' with regular feedback. React to a constantly changing retail environment, driving service in the moment, and ensuring both you and your teams react to customer needs. Driving results: Service is your number 1 KPI and you will exploit all opportunities to ensure that the customer is delighted with interactions. Ensure the floor team are set up operationally to deliver the best customer experience which will then maximise sales. Work closely with the store team to ensure a smooth process is set up for the flow of stock, returning all stock and ensuring 'All Sizes Out' targets are achieved. Ensure that the team have the right training to deliver service expectations and that performance is managed 'in the moment' with regular feedback. Operational Keep up to date with and adhere to company policies and procedures. Ensure that all team documentation is updated and stored in accordance with company procedure and legal requirements. This will also include providing all HR documentation to support the retail leadership team to manage team issues. Control and manage all administrative and back of house operations including cash handling, delivery process/paperwork. Ensure all H&S policies are adhered to and any issues escalated to the Head Office team within the required time frames. Commercial Work towards Sale Plans and KPI Targets by setting clear objectives and goals for you and teams to drive commercial results with a service focused approach. Build an excellent and focused team who are confident in achieving customer focused results, by setting clear objectives and goals. Have an excellent knowledge of the marketplace and competition to support commercial decisions. Embrace all ideas and opportunities to increase sales and actively play a part in coming up with solutions to drive the business. Future Focus Seek opportunities and areas to improve, encouraging the team to try new ideas to drive the business forward. Embrace the development of multi-channel advancements and understand the commercial impact it has on our business. Seek opportunities and areas to improve, encouraging the team to try new ideas to drive the business forward. Embrace the development of multi-channel advancements and understand the commercial impact it has on our business. Skills & Experience Key skills: Ideally have worked within a supervisory or management role in a customer facing environment Retail exposure beneficial The ability to thrive in a sales targeted environment Personal qualities: Outstanding written and verbal communication skills A desire to use your initiative to solve problems Proven leadership ability Decision-making Excellent Interpersonal skills Adaptable to change Time management Conflict resolution Excellent team player Mentorship Passion for the brand What We Offer Competitive salary An opportunity to work with global sporting partners A chance to build a career with a fast paced, high growth brand
