Operations Administrator

Operations Administrator

Location: St. Albans / Hertfordshire (office-based)

Remuneration: Competitive, dependent on experience

Overview

We are supporting a growing professional services business that is strengthening its internal operations support function and is now looking to appoint an Operations Administrator.

This role has been created to support day-to-day operational activity by helping to coordinate external services, maintain accurate records, and ensure internal processes run smoothly. It sits in a central support position, working across multiple teams and acting as a key point of coordination for operational workflows.

The successful candidate will help bring structure, consistency, and visibility to administrative and operational processes across the business.

Key ResponsibilitiesOperational Support & Coordination

• Support the coordination of external service activity in line with internal requirements
• Act as a point of contact between internal teams and external partners
• Assist with the preparation and distribution of documentation and materials
• Monitor the progress of ongoing operational activity and follow up where required

Process & Data Administration

• Maintain accurate records and logs within internal systems
• Ensure documentation is correctly recorded, stored, and accessible
• Support the upkeep of trackers, schedules, and performance data
• Assist with administrative processes that support governance and reporting

Internal & Commercial Support

• Provide administrative support to operational and commercial teams
• Assist with the preparation of cost information and supporting documentation
• Support internal processes linked to work completion and billing readiness
• Respond to inbound requests relating to operational coordination and administration

About You

• Experience in an administrative, coordination, or operations support role
• Comfortable managing multiple tasks and deadlines
• Strong attention to detail and confidence working with data and documentation
• Clear, professional communicator
• Organised, reliable, and proactive in approach
• Experience within structured or regulated environments is beneficial but not essential

Why This Role

This is an opportunity to step into a newly defined support role within a growing and well-structured business. The position offers variety, responsibility, and the chance to play a key role in supporting how operational activity is coordinated behind the scenes.