General Manager Operations - Milton Keynes Contract: Full Time Salary: £40,202 - £42,201 Contracted Hours: 45 We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets. About You We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey Our people are at the heart of what we do: • You will be a role model, have an appetite for success and a real thirst for delivering exceptional results. • You will be ambitious and hungry to learn. • You will always strive to do your best. • You will be enthusiastic and have a positive disposition. • You will embrace challenges head on, with a willing can-do attitude. • You will want to be part of our success story. What you'll be doing: • As All Store Manager you will have complete responsibility for each and every area of the Restaurant. • You will be responsible for the profitability of your restaurant and have a keen eye and impact on each line of cost control in your restaurant. • You will be hands-on in supporting your Head Chef to achieve their Food Cost targets by ensuring adherence to spec, monitoring yields, checking orders and ensuring all our products are available at all times. • You will recognise labour as the biggest cost control centre in your restaurant and plan rota's well and minimise team turnover through great hiring, brilliant training and engaging your team. • You will deliver an exceptional guest experience across each & every shift. • You will be able to work all sections of the Kitchen with total confidence. • You will engage your team to keep them motivated, well informed, and passionate about YO! A natural communicator, you will use a variety of mediums to keep your team up to date and in the know. • People development is key as you rotate responsibilities around your Head Chef, Deputy Manager, Sous Chef & Team Leaders and challenge your team to develop. • You will be passionate about retaining your Team and know your turnover figures off by heart, you will know succession planning is key and are always one step ahead in ensuring you have the right people in the right place. • You will keep your people safe and happy with sound HR knowledge and coaching. You will be comfortable in dealing with HR situations and know where to seek the right advice. • You will utilise all feedback available to make well informed decisions on how to further improve the guest experience. • You will be keeping in tune with your local environment, you're always on the lookout for innovative ways to drive sales in your restaurant. We're proud to offer: Fantastic working hours Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic
Mar 17, 2026
Full time
General Manager Operations - Milton Keynes Contract: Full Time Salary: £40,202 - £42,201 Contracted Hours: 45 We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets. About You We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey Our people are at the heart of what we do: • You will be a role model, have an appetite for success and a real thirst for delivering exceptional results. • You will be ambitious and hungry to learn. • You will always strive to do your best. • You will be enthusiastic and have a positive disposition. • You will embrace challenges head on, with a willing can-do attitude. • You will want to be part of our success story. What you'll be doing: • As All Store Manager you will have complete responsibility for each and every area of the Restaurant. • You will be responsible for the profitability of your restaurant and have a keen eye and impact on each line of cost control in your restaurant. • You will be hands-on in supporting your Head Chef to achieve their Food Cost targets by ensuring adherence to spec, monitoring yields, checking orders and ensuring all our products are available at all times. • You will recognise labour as the biggest cost control centre in your restaurant and plan rota's well and minimise team turnover through great hiring, brilliant training and engaging your team. • You will deliver an exceptional guest experience across each & every shift. • You will be able to work all sections of the Kitchen with total confidence. • You will engage your team to keep them motivated, well informed, and passionate about YO! A natural communicator, you will use a variety of mediums to keep your team up to date and in the know. • People development is key as you rotate responsibilities around your Head Chef, Deputy Manager, Sous Chef & Team Leaders and challenge your team to develop. • You will be passionate about retaining your Team and know your turnover figures off by heart, you will know succession planning is key and are always one step ahead in ensuring you have the right people in the right place. • You will keep your people safe and happy with sound HR knowledge and coaching. You will be comfortable in dealing with HR situations and know where to seek the right advice. • You will utilise all feedback available to make well informed decisions on how to further improve the guest experience. • You will be keeping in tune with your local environment, you're always on the lookout for innovative ways to drive sales in your restaurant. We're proud to offer: Fantastic working hours Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic
Customer Service Manager Pay up to £30000 pa plus £10 on shift meal allowance and bonus Fantastic benefits & discounts, free parking & great career opportunities Great head for business? Good with people? If you can stay cool under pressure, you could make it as a Manager at Welcome Break. Heading up your own unit, you'll lead the team and drive profitable sales growth. In return, you'll get bespoke training and support to develop your career with the potential to progress to more senior management roles. Make no mistake, the Manager role is demanding but if you have the right qualities and you're up for an exciting challenge, we'll help you reach your full potential. A Welcome Break Unit Business Manager would ideally: Have a good track record managing a team and delivering results in a fast-moving customer service role. Be strongly business-focused with a desire to succeed. Be passionate about delivering exceptional customer service. Be an energetic people person who can inspire every member of your team. Be a good communicator, innovator, and problem solver. Have ambition to go far in their management career. Key benefits for Managers Competitive salary plus bonus £10 on shift meal allowance 30 days' holiday increase with service Contributory pension (after 3 months) Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Structured career path and bespoke training Free on-site parking Generous discounts on hotel rooms for you and family members Due to responsibilities within the Manager role, applicants will need to be 18 years of age or over. About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Mar 17, 2026
Full time
Customer Service Manager Pay up to £30000 pa plus £10 on shift meal allowance and bonus Fantastic benefits & discounts, free parking & great career opportunities Great head for business? Good with people? If you can stay cool under pressure, you could make it as a Manager at Welcome Break. Heading up your own unit, you'll lead the team and drive profitable sales growth. In return, you'll get bespoke training and support to develop your career with the potential to progress to more senior management roles. Make no mistake, the Manager role is demanding but if you have the right qualities and you're up for an exciting challenge, we'll help you reach your full potential. A Welcome Break Unit Business Manager would ideally: Have a good track record managing a team and delivering results in a fast-moving customer service role. Be strongly business-focused with a desire to succeed. Be passionate about delivering exceptional customer service. Be an energetic people person who can inspire every member of your team. Be a good communicator, innovator, and problem solver. Have ambition to go far in their management career. Key benefits for Managers Competitive salary plus bonus £10 on shift meal allowance 30 days' holiday increase with service Contributory pension (after 3 months) Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Structured career path and bespoke training Free on-site parking Generous discounts on hotel rooms for you and family members Due to responsibilities within the Manager role, applicants will need to be 18 years of age or over. About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Our client is a UK market leader within the commercial catering sector. Due to exciting growth they are looking for a Regional Account Manager / Business Development Manager to spearhead growth within their hotel sector specialism across London. £45-48k base salary with commission to a £65k Year 1 + car/car allowance £5k levelling so a Year 1 £70k OTE package This role is a Remote position but will need someone living in London with plenty of client meetings across restaurants, cafes, leisure centres and NHS trusts. (any exposure or understanding of the Tuco framework would be advantageous) Typically 5-10 client visits of a F2f basis weekly so a fast-paced role with lots of client facetime. Great mentor, collaborative culture and a great team and a balance of 50% Account Management activities and 50% New Business reactivating lapsed accounts. This role is a new business focus on driving revenue within the hospitality and catering industry and would require someone who has experience in either selling into the hospitality sector or into NHS/Education and the interest to move into this arena. Role is to both maximise existing relationships and to re-open doors and also to increase spend within lapsed clients and will need someone with a proven track record of maximising relationships and spend. Pushing to becoming a main supplier and securing mutually beneficial working relationships. An empathetic and consultative approach with strong commercial acumen is key here. 75% of clients in the London and surrounding area - the other 25% South East corridor Strong organisational skills, diary management - and YOU and the UK market leader you represent being the reason why along with your service levels you become the partner of choice.
Mar 17, 2026
Full time
Our client is a UK market leader within the commercial catering sector. Due to exciting growth they are looking for a Regional Account Manager / Business Development Manager to spearhead growth within their hotel sector specialism across London. £45-48k base salary with commission to a £65k Year 1 + car/car allowance £5k levelling so a Year 1 £70k OTE package This role is a Remote position but will need someone living in London with plenty of client meetings across restaurants, cafes, leisure centres and NHS trusts. (any exposure or understanding of the Tuco framework would be advantageous) Typically 5-10 client visits of a F2f basis weekly so a fast-paced role with lots of client facetime. Great mentor, collaborative culture and a great team and a balance of 50% Account Management activities and 50% New Business reactivating lapsed accounts. This role is a new business focus on driving revenue within the hospitality and catering industry and would require someone who has experience in either selling into the hospitality sector or into NHS/Education and the interest to move into this arena. Role is to both maximise existing relationships and to re-open doors and also to increase spend within lapsed clients and will need someone with a proven track record of maximising relationships and spend. Pushing to becoming a main supplier and securing mutually beneficial working relationships. An empathetic and consultative approach with strong commercial acumen is key here. 75% of clients in the London and surrounding area - the other 25% South East corridor Strong organisational skills, diary management - and YOU and the UK market leader you represent being the reason why along with your service levels you become the partner of choice.
Hours: Flexible Working About the Practice A well-established and highly regarded St. James's Place Partner Practice in North London is seeking a forward-thinking and experienced Practice Manager to take ownership of the day-to-day running of the business. We have worked closely with this Practice over the years and have seen first-hand its steady, organic growth. As part of their exciting expansion plans, they have recently incorporated a retiring Adviser's client bank from within the SJP community and intend to welcome four additional team members before the end of Q2 next year . To support this continued evolution, they are now looking to appoint a capable and inspiring Practice Manager. The Practice delivers tailored financial planning and wealth management solutions to private clients, with a strong reputation for exceptional service and long-standing relationships. Operating from stunning, contemporary offices, this is a fantastic opportunity for an organised professional who thrives in a growing, quality-driven environment. The Role As Practice Manager, you will be at the heart of the business, ensuring seamless operational performance and providing leadership across the Administration and Paraplanning functions. You will work closely with the Partner and the Senior Management Team, contributing to both strategic and operational initiatives. This position is designed with future progression in mind - the successful candidate can expect to evolve into an Operations Manager role as the Practice continues to expand. Key Responsibilities Take ownership of the Practice's daily operations, continually refining processes to promote efficiency and outstanding client care. Lead, mentor, and guide the Administration and Paraplanning teams with regular team engagement, coaching, and structured performance management. Oversee and embed compliance standards in line with SJP and FCA guidelines, ensuring the Practice remains audit-ready at all times. Coordinate client servicing activity, including review meeting preparation, diary management, pipeline oversight, and workflow monitoring. Work closely with the Partner on operational planning, management reporting, and identifying opportunities to enhance systems and procedures. Maintain structured and accurate client and business records through the Practice's CRM and internal systems. Serve as a central point of escalation for operational matters, liaising with clients, the SJP Head Office, and internal stakeholders as needed. About You You'll bring demonstrable experience in a Practice Management, Operations Lead, or Senior Support role within an SJP Partner Practice or reputable wealth management firm. A natural organiser with strong people-management skills, able to juggle competing demands while keeping the team motivated and aligned. Comprehensive understanding of financial planning processes, client lifecycle management, and regulatory responsibilities. Meticulous, proactive, and solutions-oriented, with a commitment to maintaining high standards across the business. An engaging communicator who builds rapport easily and represents the Practice with professionalism. Confident working with Microsoft Office and familiar with CRM systems; experience with Salesforce or Intelliflo is a bonus. What's on Offer Salary of £38,000 - £45,000 , depending on experience. The chance to join a respected and well-run SJP Partner Practice with a welcoming and supportive culture. Long-term career development, including a clear path toward an Operations Manager position. A beautiful office environment in North West London, offering a collaborative, ambitious, and people-focused atmosphere. Please contact Sam at Financial Divisions for more information for this role, thank you.
Mar 17, 2026
Full time
Hours: Flexible Working About the Practice A well-established and highly regarded St. James's Place Partner Practice in North London is seeking a forward-thinking and experienced Practice Manager to take ownership of the day-to-day running of the business. We have worked closely with this Practice over the years and have seen first-hand its steady, organic growth. As part of their exciting expansion plans, they have recently incorporated a retiring Adviser's client bank from within the SJP community and intend to welcome four additional team members before the end of Q2 next year . To support this continued evolution, they are now looking to appoint a capable and inspiring Practice Manager. The Practice delivers tailored financial planning and wealth management solutions to private clients, with a strong reputation for exceptional service and long-standing relationships. Operating from stunning, contemporary offices, this is a fantastic opportunity for an organised professional who thrives in a growing, quality-driven environment. The Role As Practice Manager, you will be at the heart of the business, ensuring seamless operational performance and providing leadership across the Administration and Paraplanning functions. You will work closely with the Partner and the Senior Management Team, contributing to both strategic and operational initiatives. This position is designed with future progression in mind - the successful candidate can expect to evolve into an Operations Manager role as the Practice continues to expand. Key Responsibilities Take ownership of the Practice's daily operations, continually refining processes to promote efficiency and outstanding client care. Lead, mentor, and guide the Administration and Paraplanning teams with regular team engagement, coaching, and structured performance management. Oversee and embed compliance standards in line with SJP and FCA guidelines, ensuring the Practice remains audit-ready at all times. Coordinate client servicing activity, including review meeting preparation, diary management, pipeline oversight, and workflow monitoring. Work closely with the Partner on operational planning, management reporting, and identifying opportunities to enhance systems and procedures. Maintain structured and accurate client and business records through the Practice's CRM and internal systems. Serve as a central point of escalation for operational matters, liaising with clients, the SJP Head Office, and internal stakeholders as needed. About You You'll bring demonstrable experience in a Practice Management, Operations Lead, or Senior Support role within an SJP Partner Practice or reputable wealth management firm. A natural organiser with strong people-management skills, able to juggle competing demands while keeping the team motivated and aligned. Comprehensive understanding of financial planning processes, client lifecycle management, and regulatory responsibilities. Meticulous, proactive, and solutions-oriented, with a commitment to maintaining high standards across the business. An engaging communicator who builds rapport easily and represents the Practice with professionalism. Confident working with Microsoft Office and familiar with CRM systems; experience with Salesforce or Intelliflo is a bonus. What's on Offer Salary of £38,000 - £45,000 , depending on experience. The chance to join a respected and well-run SJP Partner Practice with a welcoming and supportive culture. Long-term career development, including a clear path toward an Operations Manager position. A beautiful office environment in North West London, offering a collaborative, ambitious, and people-focused atmosphere. Please contact Sam at Financial Divisions for more information for this role, thank you.
At Bionic, we want to make it radically easier for business owners to sort their business essentials. By using a world-class human service, smart technology, and data, our tech-enabled experts help match business owners with the best deals for their energy, connectivity, insurance & finance. By creating a one-stop-shop for all business essentials, our purpose is to 'earn the lifetime loyalty of British businesses'. This is an excellent opportunity for an individual to join a high performing team within a rewarding department - offering great personal development and training. About the role Bionic is seeking a Sales Manager for our Insurance division. As a Sales Manager, you will be responsible for overseeing a team of sales representatives and implementing strategies to increase the company's sales in insurance. The ideal candidate will have extensive experience in the insurance industry and a proven track record of success in a sales management role. Insurance presents a huge opportunity for the Bionic group. This is part of the top 3 investment areas of the business with a compelling vision and strategy. We offer an insurance buying experience with the convenience of digital but the reassurance of expert voice - a unique experience it makes us the go-to for our segment forever, creating a profitable, scaled insurance business and setting a new bar in the industry. Reporting into our Head of Insurance Sales you will be responsible for overseeing the sales team' progress in meeting their objectives through leadership and motivation, provide the operational, day-to-day support of both the leadership team and those within those teams and ensure we meet daily and monthly targets. Responsibilities Deliver Sales, Customer and Quality targets through disciplined daily execution, personally and via the team. Ensure full adherence to quality and regulatory standards, always prioritising customer outcomes. Lead through leaders, develop capability, and manage performance effectively. Build strong cross-functional and external stakeholder relationships, managing expectations confidently. Act as technical and placement authority, making sound day-to-day decisions aligned to strategy. Resolve the majority of technical queries independently and support complex broking cases. Maintain strong trading relationships with Underwriters. Drive continuous improvement using data, insight, and structured experimentation. Shape and evolve placement strategy through evidence-led recommendations. Build and lead a high-performing, professional team with clear standards, strong development focus and visible market credibility. Requirements One of Bionics' goals is to create a meaningful insurance business. As a result, we are looking for our Sales Manager to be an insurance specialist. You'll also be able to demonstrate: In depth understanding of insurance products and markets Previous experience of working in Tele sales Passion for sales. To thrive in a target-driven role and enjoy the challenges of meeting daily, weekly, and monthly targets. 2+ years proven experience in sales management. Outstanding communication skills - key for building relationships with customers, underwriters and colleagues. Understand business challenges and able to pivot accordingly Excitement of the prospect of a growing business, needing continual reinvention, change and commitment. Experience working under pressure, welcomes challenging business focus and finds solutions/ strategies to overcome. Demonstration of resilience & what sets you apart from others when faced with challenges where agility is needed. Cert CII qualification is desirable Commercial insurance experience is desirable Benefits We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks. Enhance your health & wellbeing Private healthcare cover Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies Eyecare scheme Taking time away from work 25 days annual leave plus the 8 UK bank holidays, increasing with tenure 1 paid family/religious day of leave per year - following successful probation period 1 paid charity volunteering day per year Option to buy/sell up to an additional 3 days leave per year Family matters: for the special moments Enhanced maternity, paternity or shared parental leave 2 days off for your wedding upon joining, and up to 5 days after 2 years' service Flexible working options & a hybrid work approach Financial wellbeing Auto-enrolled salary sacrifice pension scheme Life assurance Season ticket Loans, salary advances & loans to buy/rent a home - based on tenure Cycle to work scheme Recognition Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition Long service awards
Mar 17, 2026
Full time
At Bionic, we want to make it radically easier for business owners to sort their business essentials. By using a world-class human service, smart technology, and data, our tech-enabled experts help match business owners with the best deals for their energy, connectivity, insurance & finance. By creating a one-stop-shop for all business essentials, our purpose is to 'earn the lifetime loyalty of British businesses'. This is an excellent opportunity for an individual to join a high performing team within a rewarding department - offering great personal development and training. About the role Bionic is seeking a Sales Manager for our Insurance division. As a Sales Manager, you will be responsible for overseeing a team of sales representatives and implementing strategies to increase the company's sales in insurance. The ideal candidate will have extensive experience in the insurance industry and a proven track record of success in a sales management role. Insurance presents a huge opportunity for the Bionic group. This is part of the top 3 investment areas of the business with a compelling vision and strategy. We offer an insurance buying experience with the convenience of digital but the reassurance of expert voice - a unique experience it makes us the go-to for our segment forever, creating a profitable, scaled insurance business and setting a new bar in the industry. Reporting into our Head of Insurance Sales you will be responsible for overseeing the sales team' progress in meeting their objectives through leadership and motivation, provide the operational, day-to-day support of both the leadership team and those within those teams and ensure we meet daily and monthly targets. Responsibilities Deliver Sales, Customer and Quality targets through disciplined daily execution, personally and via the team. Ensure full adherence to quality and regulatory standards, always prioritising customer outcomes. Lead through leaders, develop capability, and manage performance effectively. Build strong cross-functional and external stakeholder relationships, managing expectations confidently. Act as technical and placement authority, making sound day-to-day decisions aligned to strategy. Resolve the majority of technical queries independently and support complex broking cases. Maintain strong trading relationships with Underwriters. Drive continuous improvement using data, insight, and structured experimentation. Shape and evolve placement strategy through evidence-led recommendations. Build and lead a high-performing, professional team with clear standards, strong development focus and visible market credibility. Requirements One of Bionics' goals is to create a meaningful insurance business. As a result, we are looking for our Sales Manager to be an insurance specialist. You'll also be able to demonstrate: In depth understanding of insurance products and markets Previous experience of working in Tele sales Passion for sales. To thrive in a target-driven role and enjoy the challenges of meeting daily, weekly, and monthly targets. 2+ years proven experience in sales management. Outstanding communication skills - key for building relationships with customers, underwriters and colleagues. Understand business challenges and able to pivot accordingly Excitement of the prospect of a growing business, needing continual reinvention, change and commitment. Experience working under pressure, welcomes challenging business focus and finds solutions/ strategies to overcome. Demonstration of resilience & what sets you apart from others when faced with challenges where agility is needed. Cert CII qualification is desirable Commercial insurance experience is desirable Benefits We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks. Enhance your health & wellbeing Private healthcare cover Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies Eyecare scheme Taking time away from work 25 days annual leave plus the 8 UK bank holidays, increasing with tenure 1 paid family/religious day of leave per year - following successful probation period 1 paid charity volunteering day per year Option to buy/sell up to an additional 3 days leave per year Family matters: for the special moments Enhanced maternity, paternity or shared parental leave 2 days off for your wedding upon joining, and up to 5 days after 2 years' service Flexible working options & a hybrid work approach Financial wellbeing Auto-enrolled salary sacrifice pension scheme Life assurance Season ticket Loans, salary advances & loans to buy/rent a home - based on tenure Cycle to work scheme Recognition Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition Long service awards
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
At JT Hughes Group we are a very successful family run established business. We pride ourselves for our outstanding customer service and long term staff retention. We currently have some exciting times ahead, as we are constantly expanding our franchise range. A new opportunity has now presented itself for a Vehicle Technician at our Shrewsbury Branch. The successful candidate will be looking for a new challenge to embark a long-term career move with our company. You will be welcomed into a very friendly team. Key Responsibilities: Reporting to the After Sales Manager you will be working for a Multi Franchise dealership. You will be a qualified mechanic with a minimum Level 2 gaining to level 3 qualification. You will be working in a busy fast paced workshop maintaining our customer's vehicle to the highest standard carrying out inspections, repairs and service checks following Health & Safety regulations. Ideally you will be qualified MOT tester however we will provide training. You will also need to make sure that all the necessary paperwork is accurate and up to date. Skills required: You will possess a NVQ/BTEC or City & Guilds Motor Vehicle Service & Repair Level 3 qualification or equivalent, and will have experience working as a fully qualified mechanic You will possess excellent communication skills You will enjoy working as part of a team and also on you own initiative You will need to possess high attention to detail A full clean driving licence is required, You will be required to attend Manufacturers Training Courses Benefits £34,200+ Productivity related bonus up to an OTE £38,500 - overtime not included Company Pension, Death in Service Insurance, Discounted Repairs and Discount New/Used Car Purchase 28 Days holiday increasing to 30 Days holiday after 12 months service up to 36 Days with long service (Includes bank holidays) Technician Retention Bonus - Payable every May, pro rata on joining For more information on how to apply visit or email a copy of your CV to _Due to the high number of applicants we will only reply if you are selected to an interview_ Job Types: Full-time, Permanent Pay: Up to £38,500.00 per year Benefits: Company pension Employee discount Work Location: In person
Mar 17, 2026
Full time
At JT Hughes Group we are a very successful family run established business. We pride ourselves for our outstanding customer service and long term staff retention. We currently have some exciting times ahead, as we are constantly expanding our franchise range. A new opportunity has now presented itself for a Vehicle Technician at our Shrewsbury Branch. The successful candidate will be looking for a new challenge to embark a long-term career move with our company. You will be welcomed into a very friendly team. Key Responsibilities: Reporting to the After Sales Manager you will be working for a Multi Franchise dealership. You will be a qualified mechanic with a minimum Level 2 gaining to level 3 qualification. You will be working in a busy fast paced workshop maintaining our customer's vehicle to the highest standard carrying out inspections, repairs and service checks following Health & Safety regulations. Ideally you will be qualified MOT tester however we will provide training. You will also need to make sure that all the necessary paperwork is accurate and up to date. Skills required: You will possess a NVQ/BTEC or City & Guilds Motor Vehicle Service & Repair Level 3 qualification or equivalent, and will have experience working as a fully qualified mechanic You will possess excellent communication skills You will enjoy working as part of a team and also on you own initiative You will need to possess high attention to detail A full clean driving licence is required, You will be required to attend Manufacturers Training Courses Benefits £34,200+ Productivity related bonus up to an OTE £38,500 - overtime not included Company Pension, Death in Service Insurance, Discounted Repairs and Discount New/Used Car Purchase 28 Days holiday increasing to 30 Days holiday after 12 months service up to 36 Days with long service (Includes bank holidays) Technician Retention Bonus - Payable every May, pro rata on joining For more information on how to apply visit or email a copy of your CV to _Due to the high number of applicants we will only reply if you are selected to an interview_ Job Types: Full-time, Permanent Pay: Up to £38,500.00 per year Benefits: Company pension Employee discount Work Location: In person
This is you: a self-starter, with great communication & sales skills, a persuasive 'people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You're excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you n click apply for full job details
Mar 17, 2026
Contractor
This is you: a self-starter, with great communication & sales skills, a persuasive 'people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You're excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you n click apply for full job details
Job Title: Marketing & Partnerships Manager (Retail) Location: Home Office based role with up to 50% travel time to Customers, London Atelier , Uk Head Office (Ashford, Kent) & Paris Head Office Salary: £50,000 per annum, plus bonus and company car. Job Type: Full time/permanent We are looking for an experienced Marketing & Partnerships Manager (Retail) to lead retail marketing, merchandising and retail partnerships within the building/home equipment sector. This role will drive commercial growth through strong in-market retail strategies, trade partnerships and outstanding in-store execution across the geographic area. Key responsibilities: Develop and execute retail marketing and merchandising strategies to achieve sales, distribution and profitability targets. Build and manage high-impact partnerships with key retailers, distributors and channel partners; negotiate commercial agreements and promotional plans. Design and implement RTM (route-to-market) strategies and activation plans tailored to the specificities and customer expectations of the geographic area. Lead trade marketing campaigns, in-store activations, planograms, visual merchandising and promotional calendar to maximise category performance. Use market and consumer insights to define target segments, pricing, assortment and shopper propositions. Monitor KPIs (sales, distribution, sell-through, ROI of promotions) and prepare regular commercial performance reports and forecasts. Coordinate cross-functional work with sales, product, operations and digital teams to ensure consistent brand and customer experience across channels. Required experience & skills: Minimum 5 years experience in marketing, retail and merchandising. Strong knowledge of retail and commercial challenges in the geographic area, including local specificities and customer expectations, commercial targets and RTM in the building or home equipment sector. Proven track record of delivering retail growth through partnerships, trade marketing and merchandising programs. Strong negotiation, stakeholder management and relationship-building skills with retailers and distributors. Commercial mindset with experience managing budgets, P&L impact and measuring ROI. Strong project management skills and ability to manage multiple activations across markets.
Mar 17, 2026
Full time
Job Title: Marketing & Partnerships Manager (Retail) Location: Home Office based role with up to 50% travel time to Customers, London Atelier , Uk Head Office (Ashford, Kent) & Paris Head Office Salary: £50,000 per annum, plus bonus and company car. Job Type: Full time/permanent We are looking for an experienced Marketing & Partnerships Manager (Retail) to lead retail marketing, merchandising and retail partnerships within the building/home equipment sector. This role will drive commercial growth through strong in-market retail strategies, trade partnerships and outstanding in-store execution across the geographic area. Key responsibilities: Develop and execute retail marketing and merchandising strategies to achieve sales, distribution and profitability targets. Build and manage high-impact partnerships with key retailers, distributors and channel partners; negotiate commercial agreements and promotional plans. Design and implement RTM (route-to-market) strategies and activation plans tailored to the specificities and customer expectations of the geographic area. Lead trade marketing campaigns, in-store activations, planograms, visual merchandising and promotional calendar to maximise category performance. Use market and consumer insights to define target segments, pricing, assortment and shopper propositions. Monitor KPIs (sales, distribution, sell-through, ROI of promotions) and prepare regular commercial performance reports and forecasts. Coordinate cross-functional work with sales, product, operations and digital teams to ensure consistent brand and customer experience across channels. Required experience & skills: Minimum 5 years experience in marketing, retail and merchandising. Strong knowledge of retail and commercial challenges in the geographic area, including local specificities and customer expectations, commercial targets and RTM in the building or home equipment sector. Proven track record of delivering retail growth through partnerships, trade marketing and merchandising programs. Strong negotiation, stakeholder management and relationship-building skills with retailers and distributors. Commercial mindset with experience managing budgets, P&L impact and measuring ROI. Strong project management skills and ability to manage multiple activations across markets.
This is you: a self-starter, with great communication & sales skills, a persuasive 'people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You're excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you n click apply for full job details
Mar 17, 2026
Contractor
This is you: a self-starter, with great communication & sales skills, a persuasive 'people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You're excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you n click apply for full job details
Sales Executive - Advertising Location: (In-person for first 3 months, flexible thereafter) Salary: 26,000- 30,000 base + uncapped commission (OTE 40,000- 50,000 year one) Job Type: Full-time A well-established and growing media and events business is expanding its sales team and this is your opportunity to join two of the UK's most respected brands in the print and signage industries. If you're driven, commercially minded, and motivated by earning potential, this role offers genuine long-term progression and uncapped rewards. The Role You'll be selling advertising space across print publications and exhibition stand space within the print and signage sectors. Selling advertising in Print Monthly and SignLink (B2B publications) Selling exhibition stand space for The Print Show and The Sign Show Mix of telesales, account management, and face-to-face client meetings In-person role initially, with flexibility after probation This is a consultative sales position focused on building long-term relationships with industry decision-makers. What You'll Be Doing Managing and growing existing client accounts Generating new business through outbound calls and email outreach Building a strong sales pipeline and consistently hitting targets Selling multi-channel advertising and exhibition solutions Attending industry events and client meetings Managing the full sales cycle from prospecting to closing Upselling and cross-selling additional products and services Full training is provided - attitude, energy, and drive are more important than prior media sales experience. What's in It for You Uncapped commission structure with realistic 40k- 50k OTE in year one Work with two leading industry publications and major UK exhibitions Clear career development and progression opportunities Ongoing training and support Casual dress and on-site parking A dynamic, growing sector with exciting live events You'll Be a Great Fit If You Are proactive, self-motivated, and target-driven Have strong communication and negotiation skills Enjoy building relationships and closing deals Thrive in a fast-paced sales environment Hold a full UK driving licence About the Company This is a respected B2B media and events business with established brands and a loyal industry following. They operate at the heart of the UK print and signage sectors, delivering market-leading publications and exhibitions. They invest in their people, reward performance, and provide real opportunity for ambitious sales professionals to grow. If you're ready to accelerate your sales career, earn uncapped commission, and play a key role in industry-leading exhibitions - apply now and take the next step.
Mar 17, 2026
Full time
Sales Executive - Advertising Location: (In-person for first 3 months, flexible thereafter) Salary: 26,000- 30,000 base + uncapped commission (OTE 40,000- 50,000 year one) Job Type: Full-time A well-established and growing media and events business is expanding its sales team and this is your opportunity to join two of the UK's most respected brands in the print and signage industries. If you're driven, commercially minded, and motivated by earning potential, this role offers genuine long-term progression and uncapped rewards. The Role You'll be selling advertising space across print publications and exhibition stand space within the print and signage sectors. Selling advertising in Print Monthly and SignLink (B2B publications) Selling exhibition stand space for The Print Show and The Sign Show Mix of telesales, account management, and face-to-face client meetings In-person role initially, with flexibility after probation This is a consultative sales position focused on building long-term relationships with industry decision-makers. What You'll Be Doing Managing and growing existing client accounts Generating new business through outbound calls and email outreach Building a strong sales pipeline and consistently hitting targets Selling multi-channel advertising and exhibition solutions Attending industry events and client meetings Managing the full sales cycle from prospecting to closing Upselling and cross-selling additional products and services Full training is provided - attitude, energy, and drive are more important than prior media sales experience. What's in It for You Uncapped commission structure with realistic 40k- 50k OTE in year one Work with two leading industry publications and major UK exhibitions Clear career development and progression opportunities Ongoing training and support Casual dress and on-site parking A dynamic, growing sector with exciting live events You'll Be a Great Fit If You Are proactive, self-motivated, and target-driven Have strong communication and negotiation skills Enjoy building relationships and closing deals Thrive in a fast-paced sales environment Hold a full UK driving licence About the Company This is a respected B2B media and events business with established brands and a loyal industry following. They operate at the heart of the UK print and signage sectors, delivering market-leading publications and exhibitions. They invest in their people, reward performance, and provide real opportunity for ambitious sales professionals to grow. If you're ready to accelerate your sales career, earn uncapped commission, and play a key role in industry-leading exhibitions - apply now and take the next step.
Job Overview We are seeking an experienced and motivated Bike Hire Manager / Head Mechanic to lead our bike maintenance and hire operations. This role involves overseeing the daily running of the bike hire service, ensuring all bikes are maintained to the highest standards, and providing exceptional customer service. The successful candidate will possess strong mechanical knowledge and leadership skills, with a passion for cycling and outdoor activities. Contract: Permanent Hours: 40 hours per week (5 days including regular weekend shifts in the season) Location: Trossachs Pier at Loch Katrine, 8 miles north of Callander Note: Own transport essential. This is a fantastic opportunity for someone who loves cycling and the outdoors. The ideal candidate will have extensive cycle industry experience, excellent mechanical skills, and strong knowledge of bicycle maintenance. Relevant mechanic qualifications would be an advantage. You will be responsible for leading the bike hire operation and ensuring our customers enjoy a first-class experience when visiting Loch Katrine. Key Responsibilities Leading and managing the bike hire sales team Delivering excellent customer service Managing staff rotas, group bookings, and travel trade bookings Maintaining the hire fleet to the highest standard Managing bike hire and maintenance software systems Responding to customer breakdowns/rescues when required Ensuring smooth day-to-day operation of the bike hire service You will work on a wide range of bikes including hybrid bikes, mountain bikes, electric bikes, and tandems. We are looking for someone who is: An excellent and experienced cycle mechanic Friendly, approachable, and enthusiastic Highly organised with strong IT skills and attention to detail A confident problem solver Passionate about cycling and the outdoors How to Apply Please contact Jason or David at Katrine Wheelz to discuss your application. Email: Website: Job Types: Full-time, Permanent Pay: £30,000.00 per year Benefits: On-site parking Work Location: In person
Mar 17, 2026
Full time
Job Overview We are seeking an experienced and motivated Bike Hire Manager / Head Mechanic to lead our bike maintenance and hire operations. This role involves overseeing the daily running of the bike hire service, ensuring all bikes are maintained to the highest standards, and providing exceptional customer service. The successful candidate will possess strong mechanical knowledge and leadership skills, with a passion for cycling and outdoor activities. Contract: Permanent Hours: 40 hours per week (5 days including regular weekend shifts in the season) Location: Trossachs Pier at Loch Katrine, 8 miles north of Callander Note: Own transport essential. This is a fantastic opportunity for someone who loves cycling and the outdoors. The ideal candidate will have extensive cycle industry experience, excellent mechanical skills, and strong knowledge of bicycle maintenance. Relevant mechanic qualifications would be an advantage. You will be responsible for leading the bike hire operation and ensuring our customers enjoy a first-class experience when visiting Loch Katrine. Key Responsibilities Leading and managing the bike hire sales team Delivering excellent customer service Managing staff rotas, group bookings, and travel trade bookings Maintaining the hire fleet to the highest standard Managing bike hire and maintenance software systems Responding to customer breakdowns/rescues when required Ensuring smooth day-to-day operation of the bike hire service You will work on a wide range of bikes including hybrid bikes, mountain bikes, electric bikes, and tandems. We are looking for someone who is: An excellent and experienced cycle mechanic Friendly, approachable, and enthusiastic Highly organised with strong IT skills and attention to detail A confident problem solver Passionate about cycling and the outdoors How to Apply Please contact Jason or David at Katrine Wheelz to discuss your application. Email: Website: Job Types: Full-time, Permanent Pay: £30,000.00 per year Benefits: On-site parking Work Location: In person
Store Managers Annual Salary: £28K - £32K Location: Shirley, Solihull Job Type: Full-Time Office based role My client are seeking an experienced, hands-on Duty Managers to lead the day-to-day operations of our high street convenience store in Shirley, Solihull. This dynamic role is suited for a motivated individuals with a passion for retail, customer service, and team leadership. The store offers a comprehensive range of ambient, fresh, and frozen food products, catering to a wide customer base. Day-to-day of the role Operational Oversee daily store operations, ensuring the store is clean, well-stocked, and compliant with health and safety regulations. Manage replenishment of ambient, frozen, and fresh goods, preparation and cooking of hot food, tilling and cash processes, receiving goods-in, date checks, reductions, waste management, and cleaning. Ensure efficient stock management including deliveries, storage, rotation, and loss prevention. Maintain availability and attractive presentation across all categories. Implement promotional activity and visual merchandising strategies to drive sales. Open and close the store as a key holder. Team Management: Lead, train, and develop a team of store colleagues, fostering a positive and productive working environment. Schedule and monitor staff rotas to ensure optimal coverage. Conduct regular performance reviews, feedback sessions, and handle any disciplinary actions professionally. Customer Service Excellence: Deliver outstanding customer service by ensuring a friendly, helpful, and knowledgeable store team. Manage customer queries and complaints promptly and effectively. Build relationships with the customers and local community to enhance store reputation and engagement. Sales & Financial Accountability: Meet or exceed store targets in sales, profitability, and KPIs (e.g., waste reduction, shrinkage, availability). Monitor and manage budget controls including wages, utilities, and other operating costs. Accurately report financial and operational metrics to head office as required. Required Skills & Qualifications: Excellent leadership, communication, and interpersonal skills. Ability to work in a fast-paced, dynamic retail environment. Strong organisational and problem-solving abilities. Flexibility to work varied shifts including weekends. Proactive and hands-on approach with high attention to detail. Strong problem-solving and decision-making abilities. Customer-focused mindset. Team-oriented with strong people development skills. Benefits: Competitive salary package. 30 days holiday per year plus your birthday off. Discretionary annual bonus. Holiday buy back - purchase additional holiday days (after a qualifying period). Quarterly colleague social events. High street discount scheme. Structured training plans. Opportunity for career development and progression within a growing organisation. To apply for this Duty Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.
Mar 17, 2026
Full time
Store Managers Annual Salary: £28K - £32K Location: Shirley, Solihull Job Type: Full-Time Office based role My client are seeking an experienced, hands-on Duty Managers to lead the day-to-day operations of our high street convenience store in Shirley, Solihull. This dynamic role is suited for a motivated individuals with a passion for retail, customer service, and team leadership. The store offers a comprehensive range of ambient, fresh, and frozen food products, catering to a wide customer base. Day-to-day of the role Operational Oversee daily store operations, ensuring the store is clean, well-stocked, and compliant with health and safety regulations. Manage replenishment of ambient, frozen, and fresh goods, preparation and cooking of hot food, tilling and cash processes, receiving goods-in, date checks, reductions, waste management, and cleaning. Ensure efficient stock management including deliveries, storage, rotation, and loss prevention. Maintain availability and attractive presentation across all categories. Implement promotional activity and visual merchandising strategies to drive sales. Open and close the store as a key holder. Team Management: Lead, train, and develop a team of store colleagues, fostering a positive and productive working environment. Schedule and monitor staff rotas to ensure optimal coverage. Conduct regular performance reviews, feedback sessions, and handle any disciplinary actions professionally. Customer Service Excellence: Deliver outstanding customer service by ensuring a friendly, helpful, and knowledgeable store team. Manage customer queries and complaints promptly and effectively. Build relationships with the customers and local community to enhance store reputation and engagement. Sales & Financial Accountability: Meet or exceed store targets in sales, profitability, and KPIs (e.g., waste reduction, shrinkage, availability). Monitor and manage budget controls including wages, utilities, and other operating costs. Accurately report financial and operational metrics to head office as required. Required Skills & Qualifications: Excellent leadership, communication, and interpersonal skills. Ability to work in a fast-paced, dynamic retail environment. Strong organisational and problem-solving abilities. Flexibility to work varied shifts including weekends. Proactive and hands-on approach with high attention to detail. Strong problem-solving and decision-making abilities. Customer-focused mindset. Team-oriented with strong people development skills. Benefits: Competitive salary package. 30 days holiday per year plus your birthday off. Discretionary annual bonus. Holiday buy back - purchase additional holiday days (after a qualifying period). Quarterly colleague social events. High street discount scheme. Structured training plans. Opportunity for career development and progression within a growing organisation. To apply for this Duty Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.
Senior Business Development Manager Bridging Finance Location: Hertfordshire (We are open to candidates based in Bedfordshire or across the Midlands) Salary: £70,000 - £120,000 basic + quarterly bonus (OTE £120,000 - £170,000) This is an exciting opportunity to join an established and growing specialist lender operating at the heart of the UK specialist mortgage and property finance market. Known for their creative lending solutions, can-do approach, and strong broker relationships, they're delivering exciting projects and expanding their footprint across the UK. With ambitious growth plans in 2026 and an agile, ambitious culture with exciting projects ahead, they offer a platform where driven professionals can thrive. The Role As Senior Business Development Manager, you will: Promote a competitive range of bridging finance products to intermediaries. Manage a portfolio of broker relationships provided by the business, while also developing your own network. Build long-term partnerships with mortgage brokers, packagers, and property professionals across the UK. Work closely with underwriting to structure and deliver deals efficiently. Take ownership of the full sales cycle, from origination through to completion. About You We're looking for a proven professional who can demonstrate: Extensive bridging finance experience (essential), with a strong grasp of product nuances. A stable CV with a track record of success in business development. A good educational background, degree qualified or equivalent. High levels of intelligence, commercial awareness, and strategic thinking. A target-driven mindset, with the ability to deliver results in a competitive environment. Strong communication skills, professional, engaging, and relationship-driven. Drive, resilience, and the ability to thrive in a fast-paced, results-oriented environment. What's on Offer Basic salary £70k-£120k (Depending on current package, experience and a track record of exceeding sales targets). Quarterly bonus worth £50k+ annually (realistic OTE £120k-£170k). Join a lender recognised for speed, flexibility, and service excellence. Autonomy to build and grow your own broker network (Intermediary relationships provided). Be part of a growing firm with exciting projects ahead. Why Apply This is a chance to step into a senior role with a respected specialist lender that values its people, rewards performance, and offers the autonomy to build and grow your own network. If you're ready to take the next step in your bridging finance career, this is the move that will allow for substantial growth. If you have the experience and drive to succeed in this role, apply today or get in touch for a confidential discussion. Don't miss the opportunity to join a business where your expertise will be recognised and rewarded. Bridging finance jobs, mortgage market, specialist lender, business development manager, property finance, short-term lending, refurbishment loans, developer exit finance, mortgage broker relationships, intermediary sales, Birmingham finance jobs, Midlands finance jobs, Bedfordshire, Hertfordshire, remote BDM roles, UK bridging loans, real estate finance, structured lending, commercial finance careers, stable CV, degree qualified, senior BDM bridging, intelligent sales professional, target-driven, strategic thinker, product knowledge bridging
Mar 17, 2026
Full time
Senior Business Development Manager Bridging Finance Location: Hertfordshire (We are open to candidates based in Bedfordshire or across the Midlands) Salary: £70,000 - £120,000 basic + quarterly bonus (OTE £120,000 - £170,000) This is an exciting opportunity to join an established and growing specialist lender operating at the heart of the UK specialist mortgage and property finance market. Known for their creative lending solutions, can-do approach, and strong broker relationships, they're delivering exciting projects and expanding their footprint across the UK. With ambitious growth plans in 2026 and an agile, ambitious culture with exciting projects ahead, they offer a platform where driven professionals can thrive. The Role As Senior Business Development Manager, you will: Promote a competitive range of bridging finance products to intermediaries. Manage a portfolio of broker relationships provided by the business, while also developing your own network. Build long-term partnerships with mortgage brokers, packagers, and property professionals across the UK. Work closely with underwriting to structure and deliver deals efficiently. Take ownership of the full sales cycle, from origination through to completion. About You We're looking for a proven professional who can demonstrate: Extensive bridging finance experience (essential), with a strong grasp of product nuances. A stable CV with a track record of success in business development. A good educational background, degree qualified or equivalent. High levels of intelligence, commercial awareness, and strategic thinking. A target-driven mindset, with the ability to deliver results in a competitive environment. Strong communication skills, professional, engaging, and relationship-driven. Drive, resilience, and the ability to thrive in a fast-paced, results-oriented environment. What's on Offer Basic salary £70k-£120k (Depending on current package, experience and a track record of exceeding sales targets). Quarterly bonus worth £50k+ annually (realistic OTE £120k-£170k). Join a lender recognised for speed, flexibility, and service excellence. Autonomy to build and grow your own broker network (Intermediary relationships provided). Be part of a growing firm with exciting projects ahead. Why Apply This is a chance to step into a senior role with a respected specialist lender that values its people, rewards performance, and offers the autonomy to build and grow your own network. If you're ready to take the next step in your bridging finance career, this is the move that will allow for substantial growth. If you have the experience and drive to succeed in this role, apply today or get in touch for a confidential discussion. Don't miss the opportunity to join a business where your expertise will be recognised and rewarded. Bridging finance jobs, mortgage market, specialist lender, business development manager, property finance, short-term lending, refurbishment loans, developer exit finance, mortgage broker relationships, intermediary sales, Birmingham finance jobs, Midlands finance jobs, Bedfordshire, Hertfordshire, remote BDM roles, UK bridging loans, real estate finance, structured lending, commercial finance careers, stable CV, degree qualified, senior BDM bridging, intelligent sales professional, target-driven, strategic thinker, product knowledge bridging
About The Role Location: Worcester Park / Surrey Hours: 37.5 hours per week Salary: Up to £70,000 (dependent on experience) Role Overview Trinity is an award-winning care provider, proudly rated 'Outstanding' by the CQC, placing us in the top 4% of care companies in the UK. With over 20 years of experience, we're known for delivering care that's personal, trusted, and truly compassionate. Values that resonate through everything we do. We're looking for a Brand Marketing Lead to join our team. You will build Trinity Homecare Group's long term brand equity and future demand pipeline across three established homecare brands: Trinity Homecare, Country Cousins, and Patricia White's. You'll create a compelling, trusted brand narrative that resonates with families seeking care, attracts exceptional care professionals, and establishes Trinity as the undisputed leader in private pay homecare across the UK. What you'll do Develop brand propositions and messaging frameworks for Trinity Homecare, Country Cousins, and Patricia White's based on customer insight and competitive analysis Execute against brand guidelines across all consumer touchpoints, ensuring consistency in messaging, tone, and visual identity Lead content strategy development delivering educational content that builds trust with families researching care options-guides, articles, case studies, and resources Develop and execute employer brand strategy, working closely with HR to position Trinity as the care sector's employer of choice Lead awards strategy and submissions to build Trinity's industry profile, positioning Trinity as a thought leader through speaking opportunities and media placements Support Business Development Managers with marketing collateral, presentations, event materials, and Brand Ambassador Program resources Manage internal communications strategy including newsletters, intranet, briefings to engage and inspire Trinity's care professionals and teams Brief and manage external creative agencies, video producers, designers, and freelancers Collaborate with Head of Performance Marketing to ensure brand and performance strategies complement and amplify each other Lead and develop the Content and Comms Design Manager What we're looking for Essential 5-8 years in brand marketing, brand strategy, or integrated marketing roles Proven track record building brands in considered purchase, trust led sectors (healthcare, professional services, financial services) Demonstrated success in customer insight research, competitive positioning, and proposition development Experience managing employer brand and recruitment marketing Experience supporting field based sales or business development teams with marketing enablement Experience working with creative agencies and managing brand production Strong copywriting and content strategy skills You Are: Strategic brand thinker with strong insight capabilities-understands how to translate customer understanding into compelling brand propositions Exceptional storyteller with confident stakeholder management skills who can influence senior leadership Data literate-comfortable using brand tracking, sentiment analysis, and content performance metrics Guardian mentality-passionate about protecting and elevating brand standards Insight driven-naturally curious about customer needs, market dynamics, and competitive threats Collaborative-works seamlessly with Performance Marketing, BDM team, Sales, Operations, and HR High standards-relentlessly pursues excellence in creative execution and brand consistency Why Join Trinity Homecare Group Join an Outstanding rated care provider with a trusted reputation Competitive Salary: £50,000 - £70,000 per year depending on experience Hybrid Working - Flexible approach with Worcester Park office base Generous Leave - 25 days' holiday plus your birthday off and bank holidays Leadership Opportunity - Lead and develop the Content and Comms Design Manager Meaningful Work - Build a brand that helps families find trusted care during challenging life moments Strategic Impact - Shape Trinity's brand positioning and establish the business as the sector leader How To Apply Submit your CV with a brief note covering: Your most impressive brand marketing achievement (with metrics) Your experience building brands in trust led or healthcare sectors Why healthcare/homecare interests you Trinity Homecare Group is an equal opportunities employer.
Mar 17, 2026
Full time
About The Role Location: Worcester Park / Surrey Hours: 37.5 hours per week Salary: Up to £70,000 (dependent on experience) Role Overview Trinity is an award-winning care provider, proudly rated 'Outstanding' by the CQC, placing us in the top 4% of care companies in the UK. With over 20 years of experience, we're known for delivering care that's personal, trusted, and truly compassionate. Values that resonate through everything we do. We're looking for a Brand Marketing Lead to join our team. You will build Trinity Homecare Group's long term brand equity and future demand pipeline across three established homecare brands: Trinity Homecare, Country Cousins, and Patricia White's. You'll create a compelling, trusted brand narrative that resonates with families seeking care, attracts exceptional care professionals, and establishes Trinity as the undisputed leader in private pay homecare across the UK. What you'll do Develop brand propositions and messaging frameworks for Trinity Homecare, Country Cousins, and Patricia White's based on customer insight and competitive analysis Execute against brand guidelines across all consumer touchpoints, ensuring consistency in messaging, tone, and visual identity Lead content strategy development delivering educational content that builds trust with families researching care options-guides, articles, case studies, and resources Develop and execute employer brand strategy, working closely with HR to position Trinity as the care sector's employer of choice Lead awards strategy and submissions to build Trinity's industry profile, positioning Trinity as a thought leader through speaking opportunities and media placements Support Business Development Managers with marketing collateral, presentations, event materials, and Brand Ambassador Program resources Manage internal communications strategy including newsletters, intranet, briefings to engage and inspire Trinity's care professionals and teams Brief and manage external creative agencies, video producers, designers, and freelancers Collaborate with Head of Performance Marketing to ensure brand and performance strategies complement and amplify each other Lead and develop the Content and Comms Design Manager What we're looking for Essential 5-8 years in brand marketing, brand strategy, or integrated marketing roles Proven track record building brands in considered purchase, trust led sectors (healthcare, professional services, financial services) Demonstrated success in customer insight research, competitive positioning, and proposition development Experience managing employer brand and recruitment marketing Experience supporting field based sales or business development teams with marketing enablement Experience working with creative agencies and managing brand production Strong copywriting and content strategy skills You Are: Strategic brand thinker with strong insight capabilities-understands how to translate customer understanding into compelling brand propositions Exceptional storyteller with confident stakeholder management skills who can influence senior leadership Data literate-comfortable using brand tracking, sentiment analysis, and content performance metrics Guardian mentality-passionate about protecting and elevating brand standards Insight driven-naturally curious about customer needs, market dynamics, and competitive threats Collaborative-works seamlessly with Performance Marketing, BDM team, Sales, Operations, and HR High standards-relentlessly pursues excellence in creative execution and brand consistency Why Join Trinity Homecare Group Join an Outstanding rated care provider with a trusted reputation Competitive Salary: £50,000 - £70,000 per year depending on experience Hybrid Working - Flexible approach with Worcester Park office base Generous Leave - 25 days' holiday plus your birthday off and bank holidays Leadership Opportunity - Lead and develop the Content and Comms Design Manager Meaningful Work - Build a brand that helps families find trusted care during challenging life moments Strategic Impact - Shape Trinity's brand positioning and establish the business as the sector leader How To Apply Submit your CV with a brief note covering: Your most impressive brand marketing achievement (with metrics) Your experience building brands in trust led or healthcare sectors Why healthcare/homecare interests you Trinity Homecare Group is an equal opportunities employer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Majorly backed Manufacturer in Kent are currently looking for a General Manager to lead the business. With the business in a strong place & supplying into a number of different manufacturing sectors you will be responsible for the continuing improvement of the business whilst managing direct reports in Operations, Logistics, Sales, Engineering, HSE & Finance. You will have full P&L responsibility and must have experience. Reporting into the Directors; the General Manager will be a strong communicator and will be a key advocate for Engagement with internal stakeholders, the workforce & any external stakeholders. You will be a key ambassador for Production Quality, Sales, Health & Safety, Your People, Cost & Delivery. You will be a key part of driving cultural change on site. Role: General Manager Salary: up to £95,000 (depending on experience) car allowance bonus benefits Location: Kent Key Responsibilities for the General Manager: Ensuring that all areas of the business are delivering on time & on budget Full responsibility of the P&L Building and driving strategy around all areas of the business Ability to manage all areas of the business from the Engineering aspects to the Sales, HSE & all of the shopfloor. Driving Health & Safety and working with HSE to develop a strong culture on site Providing overall direction in terms of cost effective operations & planning Assuring the continuing Quality of products Improving the performance of all of your direct reports as strong communication with them Ensuring that Sales & Customer Services are delivering the best experience for the customer Key Requirements for the General Manager: Tangible record of Success in an Senior Management role in a Manufacturing environment Experience of developing a number of different teams from Engineering, HSE to Sales. Qualification in Engineering (Degree, HNC, HND) ideally Demonstrating a history achieving profit and business growth through effective planning, cost control & full P&L Leadership Strong communication skills is key; forging strong relationship with the headcount at the business This is a great chance for the right General Manager to help a massively backed business to continue its journey of success. You will be a well rounded leader who will be able to influence and develop the senior team around you. In return there is a great package available - with a strong basic salary, car allowance and bonuses available. Please apply online or contact Sandeep Dhillon for a confidential conversation technical-network.co.uk Technical Network recruits Engineers and Managers for the automotive, aerospace, electrical / electronic technology, energy, engineering and manufacturing, with a portfolio of services including advertising search, permanent and contract recruitment services
Mar 17, 2026
Full time
Majorly backed Manufacturer in Kent are currently looking for a General Manager to lead the business. With the business in a strong place & supplying into a number of different manufacturing sectors you will be responsible for the continuing improvement of the business whilst managing direct reports in Operations, Logistics, Sales, Engineering, HSE & Finance. You will have full P&L responsibility and must have experience. Reporting into the Directors; the General Manager will be a strong communicator and will be a key advocate for Engagement with internal stakeholders, the workforce & any external stakeholders. You will be a key ambassador for Production Quality, Sales, Health & Safety, Your People, Cost & Delivery. You will be a key part of driving cultural change on site. Role: General Manager Salary: up to £95,000 (depending on experience) car allowance bonus benefits Location: Kent Key Responsibilities for the General Manager: Ensuring that all areas of the business are delivering on time & on budget Full responsibility of the P&L Building and driving strategy around all areas of the business Ability to manage all areas of the business from the Engineering aspects to the Sales, HSE & all of the shopfloor. Driving Health & Safety and working with HSE to develop a strong culture on site Providing overall direction in terms of cost effective operations & planning Assuring the continuing Quality of products Improving the performance of all of your direct reports as strong communication with them Ensuring that Sales & Customer Services are delivering the best experience for the customer Key Requirements for the General Manager: Tangible record of Success in an Senior Management role in a Manufacturing environment Experience of developing a number of different teams from Engineering, HSE to Sales. Qualification in Engineering (Degree, HNC, HND) ideally Demonstrating a history achieving profit and business growth through effective planning, cost control & full P&L Leadership Strong communication skills is key; forging strong relationship with the headcount at the business This is a great chance for the right General Manager to help a massively backed business to continue its journey of success. You will be a well rounded leader who will be able to influence and develop the senior team around you. In return there is a great package available - with a strong basic salary, car allowance and bonuses available. Please apply online or contact Sandeep Dhillon for a confidential conversation technical-network.co.uk Technical Network recruits Engineers and Managers for the automotive, aerospace, electrical / electronic technology, energy, engineering and manufacturing, with a portfolio of services including advertising search, permanent and contract recruitment services
Marketing Executive - Farringdon £38,000 Full-time, On-site A leading construction company is looking for an experienced Marketing Executive to join its team in Farringdon. This is a fully on site role, Monday-Friday, 8:00am-5:30pm. Reporting to the Head of Marketing, you'll support internal and external communications, digital content, and performance reporting to strengthen the company's brand and engagement. Key Responsibilities Produce internal communications, newsletters and presentations. Create thought leadership content with senior leaders. Write case studies, project profiles and long form content. Manage and schedule social media content. Maintain tone of voice guidelines and messaging consistency. Support award submissions with strong written content. Update website pages and news articles. Monitor digital performance across social, email and web. Report on campaign effectiveness and provide insights. About You Experience in marketing or communications. Excellent writing skills and ability to tailor messaging. Strong organisational skills and ability to manage multiple tasks. Confident managing digital channels and analysing metrics. Familiar with SEO and email platforms (e.g., Mailchimp). Comfortable presenting ideas and insights. High attention to detail and commitment to brand consistency.
Mar 17, 2026
Full time
Marketing Executive - Farringdon £38,000 Full-time, On-site A leading construction company is looking for an experienced Marketing Executive to join its team in Farringdon. This is a fully on site role, Monday-Friday, 8:00am-5:30pm. Reporting to the Head of Marketing, you'll support internal and external communications, digital content, and performance reporting to strengthen the company's brand and engagement. Key Responsibilities Produce internal communications, newsletters and presentations. Create thought leadership content with senior leaders. Write case studies, project profiles and long form content. Manage and schedule social media content. Maintain tone of voice guidelines and messaging consistency. Support award submissions with strong written content. Update website pages and news articles. Monitor digital performance across social, email and web. Report on campaign effectiveness and provide insights. About You Experience in marketing or communications. Excellent writing skills and ability to tailor messaging. Strong organisational skills and ability to manage multiple tasks. Confident managing digital channels and analysing metrics. Familiar with SEO and email platforms (e.g., Mailchimp). Comfortable presenting ideas and insights. High attention to detail and commitment to brand consistency.
Job Title: Senior Business Development Manager Digital Agency Location: Leeds/Hybrid 1 day per week in Leeds Salary: £45k-50k DOE basic + bonus A fantastic opportunity to join an award-winning Digital Agency with 5 offices across 4 countries that use the very best technologies to deliver innovations to their enterprise-level clients, as part of a digital evolution. As part of their growth strategy, they are seeking a new business hunter to join their team of experts working with world leading brands. Responsibilities: Identifying, nurturing and developing opportunities for new logo business When developing opportunities, utilise insight from performance of websites and digital marketing technologies to provide initial recommendations and improvements. Writing proposals, pitches and tender documents and presenting to senior client stakeholders at board level Understanding, gathering and documenting clients digital project requirements Stay abreast of digital projects to further expand the portfolio on offer to prospective clients Requirements: 3-5 years experience as a business development professional, with a proven sales track record of winning new business Experience working in a digital agency or similar web technology related service. Solid tenures in previous roles and consistent performance in enterprise-level client acquisition, leading digital initiatives such as complex website builds and content management solutions. A strong understanding of digital marketing and modern web technologies such as CRO, AIO, GEO, Digital Automation and enterprise/headless CMS solutions. This is a rewarding and exciting opportunity for a loyal and committed Business Development Manager or new business focused Account Director, who is looking to join a respectful, collaborative team within a successfully expanding digital agency.
Mar 17, 2026
Full time
Job Title: Senior Business Development Manager Digital Agency Location: Leeds/Hybrid 1 day per week in Leeds Salary: £45k-50k DOE basic + bonus A fantastic opportunity to join an award-winning Digital Agency with 5 offices across 4 countries that use the very best technologies to deliver innovations to their enterprise-level clients, as part of a digital evolution. As part of their growth strategy, they are seeking a new business hunter to join their team of experts working with world leading brands. Responsibilities: Identifying, nurturing and developing opportunities for new logo business When developing opportunities, utilise insight from performance of websites and digital marketing technologies to provide initial recommendations and improvements. Writing proposals, pitches and tender documents and presenting to senior client stakeholders at board level Understanding, gathering and documenting clients digital project requirements Stay abreast of digital projects to further expand the portfolio on offer to prospective clients Requirements: 3-5 years experience as a business development professional, with a proven sales track record of winning new business Experience working in a digital agency or similar web technology related service. Solid tenures in previous roles and consistent performance in enterprise-level client acquisition, leading digital initiatives such as complex website builds and content management solutions. A strong understanding of digital marketing and modern web technologies such as CRO, AIO, GEO, Digital Automation and enterprise/headless CMS solutions. This is a rewarding and exciting opportunity for a loyal and committed Business Development Manager or new business focused Account Director, who is looking to join a respectful, collaborative team within a successfully expanding digital agency.
