FP & A Manager Rate - £550 - £650 (a day)Location - Uxbridge (Hybrid)Duration - 3 Months (Initially)IR35 - Inside (Must use an umbrella company)The FP&A Lead will play a key role in budgeting, forecasting, financial modelling and management reporting. You will work closely with academic and operational stakeholders to provide meaningful analyses that support strategic and financial planning. Key Responsibilities Budgeting & Forecasting Lead the annual budget and multi-year forecast cycles across departments. Work with academic and support service leaders to prepare accurate, timely budgets. Develop rolling forecasts and scenario models considering student numbers, funding shifts, and operational costs. Financial Planning & Analysis Produce clear financial analysis to inform strategic planning and investment decisions. Undertake variance analysis, cost reviews, trend analysis and KPI tracking. Identify risks, opportunities and cost-saving initiatives. Management Reporting Prepare monthly management accounts packs, including commentary for senior leadership. Present financial insights to non-financial stakeholders in a clear and accessible way. Develop dashboards and visual reports using Excel, Power BI, or similar tools. Data & Performance Analysis Analyse student volume trends, funding models, grants and tuition revenue projections. Use data to support resource allocation, workforce planning and performance improvement. Maintain strong data integrity and ensure reporting accuracy. Financial Modelling Build and maintain financial models to support long-term planning, investment appraisal and strategic projects. Support business cases for new initiatives, curriculum expansion or capital investments. Process Improvement Streamline financial processes and reporting frameworks. Support automation of budgeting, reporting and data analysis. Skills & Experience Required Essential Strong experience in budgeting, financial planning and analysis. Advanced Excel skills (pivot tables, modelling, scenario analysis). Proven ability to interpret and analyse complex financial data. Experience producing management accounts or management information reports. Excellent communication skills, particularly with non-finance stakeholders. Strong commercial awareness within education funding models (schools, FE, HE or training providers). Desirable Experience using Power BI or other BI tools. Experience in the education sector (schools, MATs, colleges, universities, or training organisations). Knowledge of financial regulations relevant to the education environment. Part-qualified or qualified: ACCA / CIMA / ACA (or equivalent). Qualifications Degree in Finance, Accounting, Economics or related field. Professional finance qualification (full or part-qualified) preferred.
Mar 04, 2026
Contractor
FP & A Manager Rate - £550 - £650 (a day)Location - Uxbridge (Hybrid)Duration - 3 Months (Initially)IR35 - Inside (Must use an umbrella company)The FP&A Lead will play a key role in budgeting, forecasting, financial modelling and management reporting. You will work closely with academic and operational stakeholders to provide meaningful analyses that support strategic and financial planning. Key Responsibilities Budgeting & Forecasting Lead the annual budget and multi-year forecast cycles across departments. Work with academic and support service leaders to prepare accurate, timely budgets. Develop rolling forecasts and scenario models considering student numbers, funding shifts, and operational costs. Financial Planning & Analysis Produce clear financial analysis to inform strategic planning and investment decisions. Undertake variance analysis, cost reviews, trend analysis and KPI tracking. Identify risks, opportunities and cost-saving initiatives. Management Reporting Prepare monthly management accounts packs, including commentary for senior leadership. Present financial insights to non-financial stakeholders in a clear and accessible way. Develop dashboards and visual reports using Excel, Power BI, or similar tools. Data & Performance Analysis Analyse student volume trends, funding models, grants and tuition revenue projections. Use data to support resource allocation, workforce planning and performance improvement. Maintain strong data integrity and ensure reporting accuracy. Financial Modelling Build and maintain financial models to support long-term planning, investment appraisal and strategic projects. Support business cases for new initiatives, curriculum expansion or capital investments. Process Improvement Streamline financial processes and reporting frameworks. Support automation of budgeting, reporting and data analysis. Skills & Experience Required Essential Strong experience in budgeting, financial planning and analysis. Advanced Excel skills (pivot tables, modelling, scenario analysis). Proven ability to interpret and analyse complex financial data. Experience producing management accounts or management information reports. Excellent communication skills, particularly with non-finance stakeholders. Strong commercial awareness within education funding models (schools, FE, HE or training providers). Desirable Experience using Power BI or other BI tools. Experience in the education sector (schools, MATs, colleges, universities, or training organisations). Knowledge of financial regulations relevant to the education environment. Part-qualified or qualified: ACCA / CIMA / ACA (or equivalent). Qualifications Degree in Finance, Accounting, Economics or related field. Professional finance qualification (full or part-qualified) preferred.
Accounts Manager ? Senior Manager / Director Track Location: Exeter or Torbay (either office) Working pattern: Full-time Hybrid once embedded The Opportunity We are working closely with a well-established and forward-thinking accountancy practice that is looking to appoint an Accounts Manager as part of a planned succession and growth strategy. This role has arisen as a senior individual within the firm begins to step back, creating a genuine opportunity for someone ambitious to come in, embed themselves into the practice, and progress quickly through to Senior Manager and ultimately Director level . The Role Initially joining at Manager level , you will take responsibility for a varied client portfolio while also playing a key role in the future direction of the firm. Key responsibilities will include: Managing and reviewing accounts for a range of owner-managed businesses Acting as a trusted advisor to clients, building long-term relationships Supporting business development activity and helping to bring in new clients Contributing ideas around growth, systems, and future-proofing the practice Working closely with senior leadership as part of the firm's succession plan Supporting and mentoring junior team members Over time, this role will naturally evolve into a Senior Manager and Director-level position , with increased commercial input and strategic influence. About You This role would suit someone who is: AAT Level 4 qualified or ACA / ACCA qualified Has 5-10 years' experience within an accountancy practice Confident in accounts preparation and client-facing work Commercially minded, with an interest in business development and growth Personable, charismatic, and confident, communicating with clients and colleagues Keen to bring fresh ideas, energy, and a modern approach to practice Looking for fast progression and a long-term future within one firm What's on Offer Starting salary around £40k , with strong progression as responsibility increases Fast-track development to Senior Manager and Director level Hybrid working once settled into the role Choice of Exeter or Torbay office A genuine opportunity to shape the future of a growing practice
Mar 04, 2026
Full time
Accounts Manager ? Senior Manager / Director Track Location: Exeter or Torbay (either office) Working pattern: Full-time Hybrid once embedded The Opportunity We are working closely with a well-established and forward-thinking accountancy practice that is looking to appoint an Accounts Manager as part of a planned succession and growth strategy. This role has arisen as a senior individual within the firm begins to step back, creating a genuine opportunity for someone ambitious to come in, embed themselves into the practice, and progress quickly through to Senior Manager and ultimately Director level . The Role Initially joining at Manager level , you will take responsibility for a varied client portfolio while also playing a key role in the future direction of the firm. Key responsibilities will include: Managing and reviewing accounts for a range of owner-managed businesses Acting as a trusted advisor to clients, building long-term relationships Supporting business development activity and helping to bring in new clients Contributing ideas around growth, systems, and future-proofing the practice Working closely with senior leadership as part of the firm's succession plan Supporting and mentoring junior team members Over time, this role will naturally evolve into a Senior Manager and Director-level position , with increased commercial input and strategic influence. About You This role would suit someone who is: AAT Level 4 qualified or ACA / ACCA qualified Has 5-10 years' experience within an accountancy practice Confident in accounts preparation and client-facing work Commercially minded, with an interest in business development and growth Personable, charismatic, and confident, communicating with clients and colleagues Keen to bring fresh ideas, energy, and a modern approach to practice Looking for fast progression and a long-term future within one firm What's on Offer Starting salary around £40k , with strong progression as responsibility increases Fast-track development to Senior Manager and Director level Hybrid working once settled into the role Choice of Exeter or Torbay office A genuine opportunity to shape the future of a growing practice
A growing and highly reputable accountancy practice based in Chard has a requirement for a Client Manager to join them as a key addition taking on the delivery, review and management of accounts, tax and wider all around service provision, managing teams and working closely with the Partners as key, right hand support with a clear progression path on offer. Client Details Based in Chard this chartered accountancy firm has developed an excellent reputation and is undergoing very positive growth and the firms partners are looking for a key right hand support who can lead on the management and delivery of accounting/tax and wider services, along with adding value to clients on advisory and planning projects. The firm has a clear team focused ethos and culture with long serving staff. A progression path is on offer as well, with a route to develop within this successful firm. Description Joining this firm as Client Manager based from their Chard offices, you will bring your background as an all-rounder accounts and tax accountancy practice professional to service sole traders, partnerships and limited company OMBs, SMEs with, managing the full delivery and building client relationships. Alongside managing the compliance and delivery on this side, working with your team in a review/mentoring and training capacity, you will also lead on delivering added value, advisory and planning work to clients. You will carve a career within this firm as key support to the firms partners carving an influential role and career within this leading firm. Profile You will hold any of the AAT, ACA /ACCA/ CTA qualifications etc, or have developed your career entirely through experience alone, with a strong background in accountancy practice having developed your career to around the manager levels. You will have an all-around accounts/tax career background gained within any of small, medium/large accountancy firm environments as an all-round general accountancy practice professional and you will be seeking a move with a career progression path on offer. Job Offer Circa £45,000 - £55,000 + dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.
Mar 04, 2026
Full time
A growing and highly reputable accountancy practice based in Chard has a requirement for a Client Manager to join them as a key addition taking on the delivery, review and management of accounts, tax and wider all around service provision, managing teams and working closely with the Partners as key, right hand support with a clear progression path on offer. Client Details Based in Chard this chartered accountancy firm has developed an excellent reputation and is undergoing very positive growth and the firms partners are looking for a key right hand support who can lead on the management and delivery of accounting/tax and wider services, along with adding value to clients on advisory and planning projects. The firm has a clear team focused ethos and culture with long serving staff. A progression path is on offer as well, with a route to develop within this successful firm. Description Joining this firm as Client Manager based from their Chard offices, you will bring your background as an all-rounder accounts and tax accountancy practice professional to service sole traders, partnerships and limited company OMBs, SMEs with, managing the full delivery and building client relationships. Alongside managing the compliance and delivery on this side, working with your team in a review/mentoring and training capacity, you will also lead on delivering added value, advisory and planning work to clients. You will carve a career within this firm as key support to the firms partners carving an influential role and career within this leading firm. Profile You will hold any of the AAT, ACA /ACCA/ CTA qualifications etc, or have developed your career entirely through experience alone, with a strong background in accountancy practice having developed your career to around the manager levels. You will have an all-around accounts/tax career background gained within any of small, medium/large accountancy firm environments as an all-round general accountancy practice professional and you will be seeking a move with a career progression path on offer. Job Offer Circa £45,000 - £55,000 + dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Experience of managing a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understanding of potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Guide and supervise less experienced colleagues, proving support, training and mentoring where appropriate. Experience of leading complex projects Educated to degree level and/or CTA and/or ACA qualified or equivalent. Demonstrable post qualified experience You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 04, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Experience of managing a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understanding of potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Guide and supervise less experienced colleagues, proving support, training and mentoring where appropriate. Experience of leading complex projects Educated to degree level and/or CTA and/or ACA qualified or equivalent. Demonstrable post qualified experience You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
A successful accountancy practice based in Launceston has a requirement for a Senior Client Manager taking on a client portfolio of wide ranging industry sole traders, partnerships and limited company OMBs & SMEs ensuring a quality service across both hands on and review of year end accounts, tax and wider services, managing teams and working closely with the Partners as key, right hand support with a clear progression path on offer. Client Details Based in Launceston this chartered accountancy firm is experiencing positive ongoing growth and the firms partners are looking for a key right hand support who can lead on the management and delivery of accounting/tax and wider services, along with adding value to clients on advisory and planning projects. Flexible hours, mix of home to office working and attractive and competitive salaries and benefits are on offer along with a clear progression path with a route to develop within this successful firm. Description Joining this firm as Senior Client Manager, you will bring your background as an all-rounder accounts, tax general accountancy practice professional to service sole traders, partnerships and limited company OMBs, SMEs with a hands-on approach, alongside managing the full delivery and building client relationships. Alongside managing the compliance and delivery on this side, working with your team in a review/mentoring and training capacity, you will also lead on delivering added value, advisory and planning work to clients. You will carve a career within this firm as key support to the firms partners carving an influential role and career within this leading firm. There is also a clear progression path on offer for those with interest and ambition for progression. Profile For this Senior Client Manager role the firm is keen to consider across a range of experience so you either hold any of the AAT, ACA /ACCA/ CTA qualifications etc, or have a experienced only background, As an essential requirement you will have developed your experience within accountancy practice having developed to around the managerial levels. You will have an all-around accounts/tax career background gained within any of small, medium/larger independent or Top 50, Top Tier accountancy firm environments as an all-round accounts/tax etc 'general accountancy practice ' professional and you will be seeking a move with a career progression path on offer. Job Offer Circa £50,000- £62,000 dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.
Mar 04, 2026
Full time
A successful accountancy practice based in Launceston has a requirement for a Senior Client Manager taking on a client portfolio of wide ranging industry sole traders, partnerships and limited company OMBs & SMEs ensuring a quality service across both hands on and review of year end accounts, tax and wider services, managing teams and working closely with the Partners as key, right hand support with a clear progression path on offer. Client Details Based in Launceston this chartered accountancy firm is experiencing positive ongoing growth and the firms partners are looking for a key right hand support who can lead on the management and delivery of accounting/tax and wider services, along with adding value to clients on advisory and planning projects. Flexible hours, mix of home to office working and attractive and competitive salaries and benefits are on offer along with a clear progression path with a route to develop within this successful firm. Description Joining this firm as Senior Client Manager, you will bring your background as an all-rounder accounts, tax general accountancy practice professional to service sole traders, partnerships and limited company OMBs, SMEs with a hands-on approach, alongside managing the full delivery and building client relationships. Alongside managing the compliance and delivery on this side, working with your team in a review/mentoring and training capacity, you will also lead on delivering added value, advisory and planning work to clients. You will carve a career within this firm as key support to the firms partners carving an influential role and career within this leading firm. There is also a clear progression path on offer for those with interest and ambition for progression. Profile For this Senior Client Manager role the firm is keen to consider across a range of experience so you either hold any of the AAT, ACA /ACCA/ CTA qualifications etc, or have a experienced only background, As an essential requirement you will have developed your experience within accountancy practice having developed to around the managerial levels. You will have an all-around accounts/tax career background gained within any of small, medium/larger independent or Top 50, Top Tier accountancy firm environments as an all-round accounts/tax etc 'general accountancy practice ' professional and you will be seeking a move with a career progression path on offer. Job Offer Circa £50,000- £62,000 dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.
Commercial Manager Location: South Wales Salary depending on experience The Opportunity Yolk Recruitment is proud to be supporting one of our clients in the drinks manufacturing sector with the appointment of a Commercial Manager. This is a senior, commercially led leadership role with full accountability for sales growth and revenue performance across multiple channels click apply for full job details
Mar 04, 2026
Full time
Commercial Manager Location: South Wales Salary depending on experience The Opportunity Yolk Recruitment is proud to be supporting one of our clients in the drinks manufacturing sector with the appointment of a Commercial Manager. This is a senior, commercially led leadership role with full accountability for sales growth and revenue performance across multiple channels click apply for full job details
Role overview: Business Customer Manager London Currys, Old Kent Road Permanent Full Time At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. As a Business Customer Manager, you'll be accountable for our B2B proposition in-store, you'll take the lead on creating an experience our business customers love. Helping to meet and exceed all of their technology wants and needs. You're the one who will coach the team to nurture existing relationships with local business owners, as well as giving them the confidence to develop new ones. Like you, they will delight in bringing technology to life for our customers and going above and beyond during every interaction. Role overview: As part of this role, you'll be responsible for: Coaching colleagues to inspire our business customers to buy the best products to suit their needs, however they choose to shop with us. Building a strong network with local businesses, developing new relationships and growing existing accounts. Leading a highly engaged team, understanding their strengths and development opportunities, supporting personal development plans and encouraging progression. Inspiring colleagues to put the customer first whilst driving business sales and profit objectives. This isn't a role for someone who wants to stand still. Our business moves at pace, and it's suited to someone who wants to grow with it. You'll be driven by finding innovative ways to transform how local businesses use our exciting tech products and services. Enhancing B2B performance and building for the future. Doing it because it makes you proud and because you want your store to achieve. You will need: To have management experience and a hands-on style. Background in either a retail or B2B environment (or both!). Proven coaching skills and a passion for building team confidence and capability. A track record of identifying commercial opportunities to deliver KPIs. To be confident working in a team, approachable and friendly to colleagues and customers. We know our people are the secret to our success. That's why we're always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you'll find a host of benefits designed to work for you. They include: Performance-related bonus. Product discounts on the latest tech. A range of wellbeing initiatives. Why join us: Join our Business Sales team and we'll be with you every step of the way, helping you make this role your own and develop the career you want. We'll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
Mar 04, 2026
Full time
Role overview: Business Customer Manager London Currys, Old Kent Road Permanent Full Time At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. As a Business Customer Manager, you'll be accountable for our B2B proposition in-store, you'll take the lead on creating an experience our business customers love. Helping to meet and exceed all of their technology wants and needs. You're the one who will coach the team to nurture existing relationships with local business owners, as well as giving them the confidence to develop new ones. Like you, they will delight in bringing technology to life for our customers and going above and beyond during every interaction. Role overview: As part of this role, you'll be responsible for: Coaching colleagues to inspire our business customers to buy the best products to suit their needs, however they choose to shop with us. Building a strong network with local businesses, developing new relationships and growing existing accounts. Leading a highly engaged team, understanding their strengths and development opportunities, supporting personal development plans and encouraging progression. Inspiring colleagues to put the customer first whilst driving business sales and profit objectives. This isn't a role for someone who wants to stand still. Our business moves at pace, and it's suited to someone who wants to grow with it. You'll be driven by finding innovative ways to transform how local businesses use our exciting tech products and services. Enhancing B2B performance and building for the future. Doing it because it makes you proud and because you want your store to achieve. You will need: To have management experience and a hands-on style. Background in either a retail or B2B environment (or both!). Proven coaching skills and a passion for building team confidence and capability. A track record of identifying commercial opportunities to deliver KPIs. To be confident working in a team, approachable and friendly to colleagues and customers. We know our people are the secret to our success. That's why we're always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you'll find a host of benefits designed to work for you. They include: Performance-related bonus. Product discounts on the latest tech. A range of wellbeing initiatives. Why join us: Join our Business Sales team and we'll be with you every step of the way, helping you make this role your own and develop the career you want. We'll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
A growing accountancy practice based in Taunton has a requirement for a Client Manager to join them managing and leading on the delivery, review and management of accounts, tax and wider all around service provision within a growing chartered firm, managing teams and working closely with the Partners as key, right hand support with a clear progression path on offer. Client Details Based in Taunton this chartered accountancy firm is undergoing very positive growth and the firms partners are looking for a key right hand support who can lead on the management and delivery of accounting/tax and wider services, along with adding value to clients on advisory and planning projects. Attractive and competitive salaries and benefits are on offer along with a clear progression path with a route to develop within this successful firm. Description Joining this firm as Client Manager, you will bring your background as an all-rounder accounts, tax general accountancy practice professional to service sole traders, partnerships and limited company OMBs, SMEs with a hands-on approach, alongside managing the full delivery and building client relationships. Alongside managing the compliance and delivery on this side, working with your team in a review/mentoring and training capacity, you will also lead on delivering added value, advisory and planning work to clients. You will carve a career within this firm as key support to the firms partners carving an influential role and career within this leading firm. There is also a clear progression path on offer for those with interest and ambition for Director/Partner level progression. Profile For this Client Manager role you will hold any of the AAT, ACA /ACCA/ CTA qualifications etc with a career background developed with accountancy practice having developed to the managerial levels. You will have an all-around accounts/tax career background gained within any of small, medium/larger independent or Top 50, Top Tier accountancy firm environments as an all-round accounts/tax etc 'general accountancy practice ' professional and you will be seeking a move with a career progression path on offer. Job Offer Circa £43,000- £55000 dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.
Mar 04, 2026
Full time
A growing accountancy practice based in Taunton has a requirement for a Client Manager to join them managing and leading on the delivery, review and management of accounts, tax and wider all around service provision within a growing chartered firm, managing teams and working closely with the Partners as key, right hand support with a clear progression path on offer. Client Details Based in Taunton this chartered accountancy firm is undergoing very positive growth and the firms partners are looking for a key right hand support who can lead on the management and delivery of accounting/tax and wider services, along with adding value to clients on advisory and planning projects. Attractive and competitive salaries and benefits are on offer along with a clear progression path with a route to develop within this successful firm. Description Joining this firm as Client Manager, you will bring your background as an all-rounder accounts, tax general accountancy practice professional to service sole traders, partnerships and limited company OMBs, SMEs with a hands-on approach, alongside managing the full delivery and building client relationships. Alongside managing the compliance and delivery on this side, working with your team in a review/mentoring and training capacity, you will also lead on delivering added value, advisory and planning work to clients. You will carve a career within this firm as key support to the firms partners carving an influential role and career within this leading firm. There is also a clear progression path on offer for those with interest and ambition for Director/Partner level progression. Profile For this Client Manager role you will hold any of the AAT, ACA /ACCA/ CTA qualifications etc with a career background developed with accountancy practice having developed to the managerial levels. You will have an all-around accounts/tax career background gained within any of small, medium/larger independent or Top 50, Top Tier accountancy firm environments as an all-round accounts/tax etc 'general accountancy practice ' professional and you will be seeking a move with a career progression path on offer. Job Offer Circa £43,000- £55000 dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.
Role overview: Business Customer Manager Slough Currys, Slough Permanent Full Time At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. As a Business Customer Manager, you'll be accountable for our B2B proposition in-store, you'll take the lead on creating an experience our business customers love. Helping to meet and exceed all of their technology wants and needs. You're the one who will coach the team to nurture existing relationships with local business owners, as well as giving them the confidence to develop new ones. Like you, they will delight in bringing technology to life for our customers and going above and beyond during every interaction. Role overview: As part of this role, you'll be responsible for: Coaching colleagues to inspire our business customers to buy the best products to suit their needs, however they choose to shop with us. Building a strong network with local businesses, developing new relationships and growing existing accounts. Leading a highly engaged team, understanding their strengths and development opportunities, supporting personal development plans and encouraging progression. Inspiring colleagues to put the customer first whilst driving business sales and profit objectives. This isn't a role for someone who wants to stand still. Our business moves at pace, and it's suited to someone who wants to grow with it. You'll be driven by finding innovative ways to transform how local businesses use our exciting tech products and services. Enhancing B2B performance and building for the future. Doing it because it makes you proud and because you want your store to achieve. You will need: To have management experience and a hands-on style. Background in either a retail or B2B environment (or both!). Proven coaching skills and a passion for building team confidence and capability. A track record of identifying commercial opportunities to deliver KPIs. To be confident working in a team, approachable and friendly to colleagues and customers. We know our people are the secret to our success. That's why we're always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you'll find a host of benefits designed to work for you. They include: Performance-related bonus. Product discounts on the latest tech. A range of wellbeing initiatives. Why join us: Join our Business Sales team and we'll be with you every step of the way, helping you make this role your own and develop the career you want. We'll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
Mar 04, 2026
Full time
Role overview: Business Customer Manager Slough Currys, Slough Permanent Full Time At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. As a Business Customer Manager, you'll be accountable for our B2B proposition in-store, you'll take the lead on creating an experience our business customers love. Helping to meet and exceed all of their technology wants and needs. You're the one who will coach the team to nurture existing relationships with local business owners, as well as giving them the confidence to develop new ones. Like you, they will delight in bringing technology to life for our customers and going above and beyond during every interaction. Role overview: As part of this role, you'll be responsible for: Coaching colleagues to inspire our business customers to buy the best products to suit their needs, however they choose to shop with us. Building a strong network with local businesses, developing new relationships and growing existing accounts. Leading a highly engaged team, understanding their strengths and development opportunities, supporting personal development plans and encouraging progression. Inspiring colleagues to put the customer first whilst driving business sales and profit objectives. This isn't a role for someone who wants to stand still. Our business moves at pace, and it's suited to someone who wants to grow with it. You'll be driven by finding innovative ways to transform how local businesses use our exciting tech products and services. Enhancing B2B performance and building for the future. Doing it because it makes you proud and because you want your store to achieve. You will need: To have management experience and a hands-on style. Background in either a retail or B2B environment (or both!). Proven coaching skills and a passion for building team confidence and capability. A track record of identifying commercial opportunities to deliver KPIs. To be confident working in a team, approachable and friendly to colleagues and customers. We know our people are the secret to our success. That's why we're always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you'll find a host of benefits designed to work for you. They include: Performance-related bonus. Product discounts on the latest tech. A range of wellbeing initiatives. Why join us: Join our Business Sales team and we'll be with you every step of the way, helping you make this role your own and develop the career you want. We'll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
Compliance Programme Manager - Electrical Safety (EICR) Housing Job Purpose The Compliance Programme Manager is accountable for the end-to-end delivery, governance, and recovery of a large-scale Electrical Installation Condition Report (EICR) testing and remedial works programme across a residential housing portfolio on a contract / fixed-term basis . The role leads programme planning, contractor performance management, stakeholder engagement, tenant communications, financial control, governance assurance, and data-driven performance monitoring , ensuring statutory compliance, robust audit evidence, and a safety-first, customer-focused culture . This position provides professional assurance to senior leadership , embedding risk-based scheduling, strong governance, and continuous performance improvement within a regulated housing environment. Key Responsibilities & Accountabilities Programme Delivery & Leadership Own and manage the master programme plan, milestones, dependencies, and delivery schedules for testing, remedials, access/recovery, and reporting. Lead cross-functional coordination across contractors, housing operations, customer services, tenancy management, and data teams . Establish risk-based prioritisation based on compliance exposure, property risk, and customer vulnerability. Develop and implement recovery strategies for overdue cycles, no-access properties, and backlog reduction. Contractor & Performance Management Manage multiple contractors through KPIs, SLAs, performance reviews, improvement plans, and escalation routes . Ensure high-quality delivery of inspections, remedial works, access strategies, tenant communications, and data submissions. Drive continuous improvements in quality, productivity, compliance, and customer satisfaction . Governance, Assurance & Reporting Establish and maintain robust governance frameworks , audit trails, documentation standards, and decision logs. Chair weekly operational delivery meetings and monthly programme governance boards . Provide professional assurance and performance reporting to senior leadership and audit stakeholders. Maintain clear line of sight from programme delivery to compliance evidence . Financial & Commercial Management Own programme financial forecasting, spend tracking, budget control, and cost management . Manage variations and ensure value-for-money delivery . Support procurement planning, tendering, contract award, and mobilisation in line with public sector procurement principles . Tenant & Stakeholder Engagement Lead communications across housing teams, customer services, data teams, and senior stakeholders . Ensure delivery of clear, respectful, and inclusive tenant communications , including appointment setting, reminders, and access recovery messaging. Embed a customer-centric, safety-first culture , ensuring residents understand the process and can easily raise concerns. Data, Risk & Continuous Improvement Own the single source of truth for programme data , ensuring accuracy, timeliness, security, and audit readiness. Produce dashboards and performance reports covering compliance, remedials, access, contractor performance, risk, and finance. Maintain programme risk registers and live recovery plans . Use insight and analysis to drive continuous improvement, root-cause reviews, and targeted interventions . Coordinate multi-disciplinary recovery actions , including tenancy management, legal, customer contact, and safeguarding teams. Key Performance Indicators (KPIs) Cycle Compliance: % of homes with in-date EICR within five-year cycle Remedial Timeliness: % of remedials completed within SLA Access & Recovery: First-time access rate, recovery resolution rate, average days to resolve no-access Contractor Performance: On-time delivery, quality, data completeness, customer feedback Financial Control: Budget variance, forecast accuracy, cost efficiency Data Quality & Audit Readiness: Zero critical data errors, positive audit outcomes Decision-Making Authority Set programme priorities and approve operational recovery actions within delegated authority. Recommend contract variations, investment decisions, and improvement initiatives with value-for-money rationale. Act as single point of accountability for programme delivery, compliance, and assurance . Essential Knowledge & Experience Proven programme management experience within housing compliance, asset management, property services, or building safety . Strong contractor and supplier performance management , including KPIs, SLAs, and improvement planning. Excellent stakeholder engagement, governance reporting, and senior-level communication . Sound financial management, forecasting, and cost control experience. Strong data literacy , able to interpret dashboards, analyse trends, and drive evidence-based decisions. Experience operating within regulated or public-sector environments . Desirable Knowledge & Qualifications Knowledge of electrical compliance in social housing , including: EICR five-year cycles Landlord statutory duties Remedial workflows Access and recovery strategies Experience of public-sector procurement and NEC / JCT contract frameworks. PRINCE2 Practitioner, APM PMQ, MSP, or equivalent programme/project management qualification.
Mar 04, 2026
Contractor
Compliance Programme Manager - Electrical Safety (EICR) Housing Job Purpose The Compliance Programme Manager is accountable for the end-to-end delivery, governance, and recovery of a large-scale Electrical Installation Condition Report (EICR) testing and remedial works programme across a residential housing portfolio on a contract / fixed-term basis . The role leads programme planning, contractor performance management, stakeholder engagement, tenant communications, financial control, governance assurance, and data-driven performance monitoring , ensuring statutory compliance, robust audit evidence, and a safety-first, customer-focused culture . This position provides professional assurance to senior leadership , embedding risk-based scheduling, strong governance, and continuous performance improvement within a regulated housing environment. Key Responsibilities & Accountabilities Programme Delivery & Leadership Own and manage the master programme plan, milestones, dependencies, and delivery schedules for testing, remedials, access/recovery, and reporting. Lead cross-functional coordination across contractors, housing operations, customer services, tenancy management, and data teams . Establish risk-based prioritisation based on compliance exposure, property risk, and customer vulnerability. Develop and implement recovery strategies for overdue cycles, no-access properties, and backlog reduction. Contractor & Performance Management Manage multiple contractors through KPIs, SLAs, performance reviews, improvement plans, and escalation routes . Ensure high-quality delivery of inspections, remedial works, access strategies, tenant communications, and data submissions. Drive continuous improvements in quality, productivity, compliance, and customer satisfaction . Governance, Assurance & Reporting Establish and maintain robust governance frameworks , audit trails, documentation standards, and decision logs. Chair weekly operational delivery meetings and monthly programme governance boards . Provide professional assurance and performance reporting to senior leadership and audit stakeholders. Maintain clear line of sight from programme delivery to compliance evidence . Financial & Commercial Management Own programme financial forecasting, spend tracking, budget control, and cost management . Manage variations and ensure value-for-money delivery . Support procurement planning, tendering, contract award, and mobilisation in line with public sector procurement principles . Tenant & Stakeholder Engagement Lead communications across housing teams, customer services, data teams, and senior stakeholders . Ensure delivery of clear, respectful, and inclusive tenant communications , including appointment setting, reminders, and access recovery messaging. Embed a customer-centric, safety-first culture , ensuring residents understand the process and can easily raise concerns. Data, Risk & Continuous Improvement Own the single source of truth for programme data , ensuring accuracy, timeliness, security, and audit readiness. Produce dashboards and performance reports covering compliance, remedials, access, contractor performance, risk, and finance. Maintain programme risk registers and live recovery plans . Use insight and analysis to drive continuous improvement, root-cause reviews, and targeted interventions . Coordinate multi-disciplinary recovery actions , including tenancy management, legal, customer contact, and safeguarding teams. Key Performance Indicators (KPIs) Cycle Compliance: % of homes with in-date EICR within five-year cycle Remedial Timeliness: % of remedials completed within SLA Access & Recovery: First-time access rate, recovery resolution rate, average days to resolve no-access Contractor Performance: On-time delivery, quality, data completeness, customer feedback Financial Control: Budget variance, forecast accuracy, cost efficiency Data Quality & Audit Readiness: Zero critical data errors, positive audit outcomes Decision-Making Authority Set programme priorities and approve operational recovery actions within delegated authority. Recommend contract variations, investment decisions, and improvement initiatives with value-for-money rationale. Act as single point of accountability for programme delivery, compliance, and assurance . Essential Knowledge & Experience Proven programme management experience within housing compliance, asset management, property services, or building safety . Strong contractor and supplier performance management , including KPIs, SLAs, and improvement planning. Excellent stakeholder engagement, governance reporting, and senior-level communication . Sound financial management, forecasting, and cost control experience. Strong data literacy , able to interpret dashboards, analyse trends, and drive evidence-based decisions. Experience operating within regulated or public-sector environments . Desirable Knowledge & Qualifications Knowledge of electrical compliance in social housing , including: EICR five-year cycles Landlord statutory duties Remedial workflows Access and recovery strategies Experience of public-sector procurement and NEC / JCT contract frameworks. PRINCE2 Practitioner, APM PMQ, MSP, or equivalent programme/project management qualification.
An established and growing insurance brokerage is seeking an experienced Real Estate Insurance Account Management Lead to join its London operation. This is a senior, hands-on role within the real estate division, working closely with senior leadership to support the continued development and strategic direction of the business. The successful candidate will manage and develop a team of 6-7 Account Managers while remaining technically competent and actively involved in the oversight of residential and commercial property client portfolios. The Role Lead, mentor and develop a team of Account Managers within the real estate division Conduct regular 1-2-1s, performance reviews and ongoing technical and performance coaching Support recruitment, onboarding and development of new team members Oversee the end-to-end management of client accounts across residential and commercial property risks Act as a senior technical point of reference for client queries, complex cases and service issues Manage client expectations and ensure delivery of a high-quality, consistent service proposition Work collaboratively with senior leadership to support business strategy, operational improvement and growth initiatives Support and embed FCA-compliant processes, ensuring best practice across client servicing, documentation and file management Assist with audits, quality assurance and adherence to regulatory and internal compliance standards Drive consistency, efficiency and professionalism across the account management function The Candidate Proven experience within an insurance brokerage environment, specifically within property/real estate insurance Strong technical knowledge across residential and commercial property risks, with the ability to support and advise on complex client queries Previous experience managing, mentoring, or leading account management teams Confident dealing directly with clients and insurers, setting expectations and resolving issues Solid understanding of FCA requirements and regulatory standards within a broking environment Hands-on, commercially aware and comfortable balancing people leadership with technical involvement Organised, credible and collaborative in approach The Opportunity This role offers the opportunity to play a key role within a growing London-based real estate business, providing experienced leadership, technical oversight and regulatory support to the account management team. It will suit an individual who enjoys remaining close to the detail while helping to develop people, processes and client outcomes. Hybrid working is available, with offices based in Central London. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Mar 04, 2026
Full time
An established and growing insurance brokerage is seeking an experienced Real Estate Insurance Account Management Lead to join its London operation. This is a senior, hands-on role within the real estate division, working closely with senior leadership to support the continued development and strategic direction of the business. The successful candidate will manage and develop a team of 6-7 Account Managers while remaining technically competent and actively involved in the oversight of residential and commercial property client portfolios. The Role Lead, mentor and develop a team of Account Managers within the real estate division Conduct regular 1-2-1s, performance reviews and ongoing technical and performance coaching Support recruitment, onboarding and development of new team members Oversee the end-to-end management of client accounts across residential and commercial property risks Act as a senior technical point of reference for client queries, complex cases and service issues Manage client expectations and ensure delivery of a high-quality, consistent service proposition Work collaboratively with senior leadership to support business strategy, operational improvement and growth initiatives Support and embed FCA-compliant processes, ensuring best practice across client servicing, documentation and file management Assist with audits, quality assurance and adherence to regulatory and internal compliance standards Drive consistency, efficiency and professionalism across the account management function The Candidate Proven experience within an insurance brokerage environment, specifically within property/real estate insurance Strong technical knowledge across residential and commercial property risks, with the ability to support and advise on complex client queries Previous experience managing, mentoring, or leading account management teams Confident dealing directly with clients and insurers, setting expectations and resolving issues Solid understanding of FCA requirements and regulatory standards within a broking environment Hands-on, commercially aware and comfortable balancing people leadership with technical involvement Organised, credible and collaborative in approach The Opportunity This role offers the opportunity to play a key role within a growing London-based real estate business, providing experienced leadership, technical oversight and regulatory support to the account management team. It will suit an individual who enjoys remaining close to the detail while helping to develop people, processes and client outcomes. Hybrid working is available, with offices based in Central London. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Job Title: Assistant Accountant Location: Anwick, United Kingdom Purpose of the Role This role is an integral part of the Poultry GB site Finance team supporting the Site Accountant and Finance Manager. To provide support to the finance department in the delivery of a high-quality professional management accounting and product costing service in accordance with financial regulations, group polic
Mar 04, 2026
Full time
Job Title: Assistant Accountant Location: Anwick, United Kingdom Purpose of the Role This role is an integral part of the Poultry GB site Finance team supporting the Site Accountant and Finance Manager. To provide support to the finance department in the delivery of a high-quality professional management accounting and product costing service in accordance with financial regulations, group polic
Account Manager RPO (Retail) The Role Were looking for an experienced Account Manager to lead the delivery and ongoing development of a large retail RPO account within a long-standing and successful partnership. This is a hands-on, client-facing role ideal for someone who combines strong account management experience with a solid background in recruitment delivery. Youll take ownership of service pe
Mar 04, 2026
Full time
Account Manager RPO (Retail) The Role Were looking for an experienced Account Manager to lead the delivery and ongoing development of a large retail RPO account within a long-standing and successful partnership. This is a hands-on, client-facing role ideal for someone who combines strong account management experience with a solid background in recruitment delivery. Youll take ownership of service pe
Currently seeking an immediately available Qualified Accountant to join a great team on a fixed term contract for 18 months. The Finance Manager is responsible for leading and coordinating the organisation's financial activities to ensure strong financial performance, reliable reporting and informed strategic decision-making. The role oversees budgeting, forecasting, cash-flow management and the production of accurate management accounts, while ensuring compliance with statutory requirements and internal control frameworks. Working closely with senior leadership, the postholder provides insight into financial performance and contributes to long-term strategic planning. The role also includes supervising and developing members of the finance team, promoting a culture of accountability, professional growth and high quality delivery. MAIN DUTIES AND RESPONSIBILITIES • Lead the annual budget cycle and rolling forecasts in partnership with budget holders. • Provide incisive analysis of overheads, gross margin and performance trends, highlighting risks and opportunities. • Oversee the preparation of monthly management accounts and financial reports with clear commentary. • Coordinate the statutory audit, preparing schedules and resolving audit queries. • Develop investment cases and scenario models to inform strategic decisions. • Prepare and review balance sheet reconciliations, journals and intercompany entries. • Maintain strong financial controls, SOPs and appropriate segregation of duties, ensuring compliance with relevant legislation and standards. • Drive continuous improvement across financial processes to enhance accuracy and efficiency. • Support the development of long-term financial plans and strategic initiatives. • Manage and mentor finance team members, promoting capability, accountability and professional development.
Mar 04, 2026
Contractor
Currently seeking an immediately available Qualified Accountant to join a great team on a fixed term contract for 18 months. The Finance Manager is responsible for leading and coordinating the organisation's financial activities to ensure strong financial performance, reliable reporting and informed strategic decision-making. The role oversees budgeting, forecasting, cash-flow management and the production of accurate management accounts, while ensuring compliance with statutory requirements and internal control frameworks. Working closely with senior leadership, the postholder provides insight into financial performance and contributes to long-term strategic planning. The role also includes supervising and developing members of the finance team, promoting a culture of accountability, professional growth and high quality delivery. MAIN DUTIES AND RESPONSIBILITIES • Lead the annual budget cycle and rolling forecasts in partnership with budget holders. • Provide incisive analysis of overheads, gross margin and performance trends, highlighting risks and opportunities. • Oversee the preparation of monthly management accounts and financial reports with clear commentary. • Coordinate the statutory audit, preparing schedules and resolving audit queries. • Develop investment cases and scenario models to inform strategic decisions. • Prepare and review balance sheet reconciliations, journals and intercompany entries. • Maintain strong financial controls, SOPs and appropriate segregation of duties, ensuring compliance with relevant legislation and standards. • Drive continuous improvement across financial processes to enhance accuracy and efficiency. • Support the development of long-term financial plans and strategic initiatives. • Manage and mentor finance team members, promoting capability, accountability and professional development.
Senior Quantity Surveyor Hertfordshire basedUp to £70K+ package We are looking for a Senior Quantity Surveyor to join a leading contractor based in Watford, working on planned maintenance projects within Social Housing, on behalf of Local Authority and Housing Association clients. Reporting to the Commercial Manager, you will take responsibility, ownership and accountability of the successful management of the commercial / financial and contractual elements of projects. You will control and maximise the company's profitability, protect the company's legal and contractual obligations under the contract and manage all day to day commercial activity. Senior Quantity Surveyor Key responsibilities: Provide commercial expertise to contracts, to include the production and submission of valuations, claims, budget monitoring, and contract/work-stream performance data Support the authorisation and submission of project variations. Maximise cash flow through the control, measurement (including quality) and valuation of work, and the invoicing of customers and payment of suppliers Manage junior team members, supporting and developing them Value work executed by sub-contractors and certify interim and final payments Senior Quantity Surveyor Essential experience: Degree or other technical qualification Quantity Surveying experience with a main contractor Strong commercial awareness Proven track record delivering contracts on time and within budget Advanced Excel skills including pivot tables and V-Look Up Data interrogation skills Contractual awareness Negotiating, communication & presentation skills Knowledge of Supply Chain management RICS / CIOB qualification - Preferred Senior Quantity Surveyor Salary & Benefits: You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a competitive salary of up to £70k plus benefits package. Please apply online now or call Bianca on !
Mar 04, 2026
Full time
Senior Quantity Surveyor Hertfordshire basedUp to £70K+ package We are looking for a Senior Quantity Surveyor to join a leading contractor based in Watford, working on planned maintenance projects within Social Housing, on behalf of Local Authority and Housing Association clients. Reporting to the Commercial Manager, you will take responsibility, ownership and accountability of the successful management of the commercial / financial and contractual elements of projects. You will control and maximise the company's profitability, protect the company's legal and contractual obligations under the contract and manage all day to day commercial activity. Senior Quantity Surveyor Key responsibilities: Provide commercial expertise to contracts, to include the production and submission of valuations, claims, budget monitoring, and contract/work-stream performance data Support the authorisation and submission of project variations. Maximise cash flow through the control, measurement (including quality) and valuation of work, and the invoicing of customers and payment of suppliers Manage junior team members, supporting and developing them Value work executed by sub-contractors and certify interim and final payments Senior Quantity Surveyor Essential experience: Degree or other technical qualification Quantity Surveying experience with a main contractor Strong commercial awareness Proven track record delivering contracts on time and within budget Advanced Excel skills including pivot tables and V-Look Up Data interrogation skills Contractual awareness Negotiating, communication & presentation skills Knowledge of Supply Chain management RICS / CIOB qualification - Preferred Senior Quantity Surveyor Salary & Benefits: You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a competitive salary of up to £70k plus benefits package. Please apply online now or call Bianca on !
New Directions Holdings Limited
Parkgate, Yorkshire
Overview We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK. We have recently been recognised for our fantastic business achievements across a number of awards: Finalists for Best In-House HR Team and Excellence in HR - CIPD HR Wales Awards 2024 Winner of Best Employer, and Finalists for Best People Services, Best Business Services and Best Sustainability - Cardiff Life Awards 2024 Winner of Best Technology and overall, Platinum Award Winner (Checks Direct) - Cardiff Life Awards 2024 Highly commended for Skills Development - IOD Wales Awards 2024 Finalists for Best Temporary Recruitment Agency, Recruitment Agency of the Year 100+ employees and Most Effective Compliance Operation - Recruiter Awards 2024 Finalists for Scale-Up of the Year and Team of the Year (Checks Direct) - Fintech Wales Awards 2024 Finalists for Best Technology (Checks Direct) - EntreConf Awards 2024 Finalists for The Employer of the Year, Mid-Market Business of the Year Award and Family Business of the Year Award - Lloyd's Bank British Business Excellence Awards 2024 Finalists for Temporary Recruitment Company of the Year and Best Recruitment Company to work for (£50m to £100m) - TIARA Awards 2024 Finalists for Employer of the Year, Financial & Professional Services Business of the Year and Technology Business of the Year - Cardiff Business Awards 2024 Finalists for Business Services Business of the Year and Employer of the Year - South Wales Business Awards 2024 At New Directions, we deeply value our employees as the heart of our success, and we do this through our Impact Initiative. We recognise that each individual brings unique skills, perspectives, and dedication that drive our growth and innovation. We foster a culture of respect, inclusivity, and collaboration where every voice matters. By investing in professional development, well-being, and work-life balance, we ensure our people feel supported and empowered to thrive. We celebrate achievements, encourage creativity, and provide opportunities for advancement. In summary, our Impact Initiative makes sure you feel valued - with celebrations, wellbeing support, and chances to give back as a team. Job purpose To provide quality educational staff supply service to all schools and education supply workers in your allotted area of responsibility, in a manner that enhances the reputation of the company and leads to business growth from satisfied customers. Main duties To recruit, vet and maintain effective working relationships with all candidates available for supply work within your designated area of responsibility Respond effectively to a range of inbound telephone business enquiries and where practical convert the enquiry to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations. Undertake effective outbound sales calls to secure work for your supply staff and where practical convert to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations. Maintain regular contact with all of your supply staff to keep them in your fold and available for work through New Directions Education Ltd for the maximum % of their time. Arrange and undertake effective client visits generating new business and providing quality follow-up service visits for existing clients. Whilst on visits and during call activity to schools promote ND Ed full services i.e CPD Training. Maintain a good working understanding of New Directions Education Ltd database system (RDB) such that its benefits are fully exploited whilst updating data in a disciplined manner. Keep abreast of all changes as they arise. Prepare suitable quality CVs and profiles for all supply staff seeking long-term work. Monitor & liaise with Area Manager re reports affecting own geographical areas. To protect your valuable supply staff availability by ensuring that you fill their diaries with suitable work through actively selling them in advance. Support NDE webinars and education events, ensure that places are offered to as many different clients/candidates as possible without inviting the same individuals. To develop relationships in all using schools with the full range of staff who might benefit from our services: The person in 'charge of supply', the head-teacher, the ALNCO and staff responsible for filling vacancies (heads of departments / deputy heads). Such other tasks as are delegated by your Area Manager at any time In busy periods, assist other account managers to fill bookings Main responsibilities Responsible for providing educational supply staff with a professional agency supply service, finding them the supply work they desire whilst treating them with respect and being open and honest at all times Responsible for compliance with all relevant legislation, and processes, policies, and procedures Responsible for taking reasonable care of your own health and safety and ensuring that you take reasonable care not to put other people (including fellow employees and members of the public) at risk by what you do or do not do in the course of your job Responsible for safeguarding assets within your control and possession, including but not limited to hardware, software, systems, or information, and to report any suspected breach in security without delay, to the relevant personnel as required Responsible for the non-disclosure of any confidential information and/or trade secrets of the Company to third parties and/or the misuse of any confidential information and/or trade secrets of the Company for your own purpose/benefit Responsible for establishing, maintaining, and developing excellent working relationships with colleagues within your department and the wider Company Responsible for delivering exceptional levels of customer service; both to internal and external customers Responsible for communicating with people in a respectful, courteous, and professional manner at all times Educational/qualification attainments Full UK Drivers License Knowledge, skills and experience Highly competent at all aspects of the role Previous experience in a recruitment or sales background Good market knowledge e.g. funding opportunities, PSL High knowledge of REC Code of Conduct Excellent knowledge of the recruitment process Full understanding of desk revenue generated as per set budget GP for individual desk Strong knowledge of the AWR legislation with the ability to manage AWR compliance Able to make decisions using available data and information Excellent time management skills - ability to plan and prioritise workload, maximising productivity Ability to assist junior team members Efficient user of RDB, Swyx and Teams Ability to build and maintain information bank Ability to promote services making high quality sales Ability to market through social media Excellent knowledge of child safeguarding Excellent telephone manner Maintains quality for all users Has a bank of testimonials readily available to promote service Able to manage margin control with the ability to deliver strong performance Personal qualities Able to communicate clearly and accurately with people at all levels Able to develop effective working relationships Able to effectively solve problems Able to maintain the highest levels of confidentiality and data security Able to remain positive and enthusiastic if working under pressure Able to work as part of a team Able to work independently High levels of accuracy and attention to detail Highly organised Self-motivated and self-reliant What we offer Fantastic employee benefits including: A flexible working environment, with the opportunity for hybrid working Health Cashback scheme Life Assurance of 4 x salary Pension Salary Sacrifice Scheme A generous annual leave entitlement of 25 days holiday plus bank holidays (rising to 27 days holiday after two years' service) Opportunity to purchase additional annual leave through salary sacrifice A day off for your birthday A Giving Back day - to offer your services to the local community Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Opportunity to join our 3% interest Christmas savings scheme Employee referral scheme; you can earn between £250 and £500 for each successful referral into the business Regular social, health and well-being events
Mar 04, 2026
Full time
Overview We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK. We have recently been recognised for our fantastic business achievements across a number of awards: Finalists for Best In-House HR Team and Excellence in HR - CIPD HR Wales Awards 2024 Winner of Best Employer, and Finalists for Best People Services, Best Business Services and Best Sustainability - Cardiff Life Awards 2024 Winner of Best Technology and overall, Platinum Award Winner (Checks Direct) - Cardiff Life Awards 2024 Highly commended for Skills Development - IOD Wales Awards 2024 Finalists for Best Temporary Recruitment Agency, Recruitment Agency of the Year 100+ employees and Most Effective Compliance Operation - Recruiter Awards 2024 Finalists for Scale-Up of the Year and Team of the Year (Checks Direct) - Fintech Wales Awards 2024 Finalists for Best Technology (Checks Direct) - EntreConf Awards 2024 Finalists for The Employer of the Year, Mid-Market Business of the Year Award and Family Business of the Year Award - Lloyd's Bank British Business Excellence Awards 2024 Finalists for Temporary Recruitment Company of the Year and Best Recruitment Company to work for (£50m to £100m) - TIARA Awards 2024 Finalists for Employer of the Year, Financial & Professional Services Business of the Year and Technology Business of the Year - Cardiff Business Awards 2024 Finalists for Business Services Business of the Year and Employer of the Year - South Wales Business Awards 2024 At New Directions, we deeply value our employees as the heart of our success, and we do this through our Impact Initiative. We recognise that each individual brings unique skills, perspectives, and dedication that drive our growth and innovation. We foster a culture of respect, inclusivity, and collaboration where every voice matters. By investing in professional development, well-being, and work-life balance, we ensure our people feel supported and empowered to thrive. We celebrate achievements, encourage creativity, and provide opportunities for advancement. In summary, our Impact Initiative makes sure you feel valued - with celebrations, wellbeing support, and chances to give back as a team. Job purpose To provide quality educational staff supply service to all schools and education supply workers in your allotted area of responsibility, in a manner that enhances the reputation of the company and leads to business growth from satisfied customers. Main duties To recruit, vet and maintain effective working relationships with all candidates available for supply work within your designated area of responsibility Respond effectively to a range of inbound telephone business enquiries and where practical convert the enquiry to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations. Undertake effective outbound sales calls to secure work for your supply staff and where practical convert to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations. Maintain regular contact with all of your supply staff to keep them in your fold and available for work through New Directions Education Ltd for the maximum % of their time. Arrange and undertake effective client visits generating new business and providing quality follow-up service visits for existing clients. Whilst on visits and during call activity to schools promote ND Ed full services i.e CPD Training. Maintain a good working understanding of New Directions Education Ltd database system (RDB) such that its benefits are fully exploited whilst updating data in a disciplined manner. Keep abreast of all changes as they arise. Prepare suitable quality CVs and profiles for all supply staff seeking long-term work. Monitor & liaise with Area Manager re reports affecting own geographical areas. To protect your valuable supply staff availability by ensuring that you fill their diaries with suitable work through actively selling them in advance. Support NDE webinars and education events, ensure that places are offered to as many different clients/candidates as possible without inviting the same individuals. To develop relationships in all using schools with the full range of staff who might benefit from our services: The person in 'charge of supply', the head-teacher, the ALNCO and staff responsible for filling vacancies (heads of departments / deputy heads). Such other tasks as are delegated by your Area Manager at any time In busy periods, assist other account managers to fill bookings Main responsibilities Responsible for providing educational supply staff with a professional agency supply service, finding them the supply work they desire whilst treating them with respect and being open and honest at all times Responsible for compliance with all relevant legislation, and processes, policies, and procedures Responsible for taking reasonable care of your own health and safety and ensuring that you take reasonable care not to put other people (including fellow employees and members of the public) at risk by what you do or do not do in the course of your job Responsible for safeguarding assets within your control and possession, including but not limited to hardware, software, systems, or information, and to report any suspected breach in security without delay, to the relevant personnel as required Responsible for the non-disclosure of any confidential information and/or trade secrets of the Company to third parties and/or the misuse of any confidential information and/or trade secrets of the Company for your own purpose/benefit Responsible for establishing, maintaining, and developing excellent working relationships with colleagues within your department and the wider Company Responsible for delivering exceptional levels of customer service; both to internal and external customers Responsible for communicating with people in a respectful, courteous, and professional manner at all times Educational/qualification attainments Full UK Drivers License Knowledge, skills and experience Highly competent at all aspects of the role Previous experience in a recruitment or sales background Good market knowledge e.g. funding opportunities, PSL High knowledge of REC Code of Conduct Excellent knowledge of the recruitment process Full understanding of desk revenue generated as per set budget GP for individual desk Strong knowledge of the AWR legislation with the ability to manage AWR compliance Able to make decisions using available data and information Excellent time management skills - ability to plan and prioritise workload, maximising productivity Ability to assist junior team members Efficient user of RDB, Swyx and Teams Ability to build and maintain information bank Ability to promote services making high quality sales Ability to market through social media Excellent knowledge of child safeguarding Excellent telephone manner Maintains quality for all users Has a bank of testimonials readily available to promote service Able to manage margin control with the ability to deliver strong performance Personal qualities Able to communicate clearly and accurately with people at all levels Able to develop effective working relationships Able to effectively solve problems Able to maintain the highest levels of confidentiality and data security Able to remain positive and enthusiastic if working under pressure Able to work as part of a team Able to work independently High levels of accuracy and attention to detail Highly organised Self-motivated and self-reliant What we offer Fantastic employee benefits including: A flexible working environment, with the opportunity for hybrid working Health Cashback scheme Life Assurance of 4 x salary Pension Salary Sacrifice Scheme A generous annual leave entitlement of 25 days holiday plus bank holidays (rising to 27 days holiday after two years' service) Opportunity to purchase additional annual leave through salary sacrifice A day off for your birthday A Giving Back day - to offer your services to the local community Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Opportunity to join our 3% interest Christmas savings scheme Employee referral scheme; you can earn between £250 and £500 for each successful referral into the business Regular social, health and well-being events
Product Designer (HVAC / Inventor) Wimborne, Dorset £40,000 - £50,000 + Training + Company Benefits + Days Based + Overtime + Progression Are you a Product Designer or similar who is proficient in Inventor looking for a technical role within a market-leading manufacturer renowned for their cutting-edge products in a role offering specialist training and ongoing progression to managing your own team? This market leading manufacturer provide a diverse range of ventilation solutions products for a broad and growing client base across the UK including Educational, Commercial and Industrial Sectors. They have seen continual growth since their establishment and are looking to grow their UK design team to assist with ongoing growth across new sectors. This varied role will see you working on a range of ventilation projects from conception through to delivery. You will be responsible for developing, testing and refining HVAC products, managing orders and productions of fans and interpreting customer requirements. You will work within the tight-knit team of 2 other product designers in addition to liaising with admin, manufacturing and other departments. This dynamic role would suit a Product Designer or similar who is proficient in Inventor or similar looking to work on a specialist product range a broad client base within a UK leading company who offer progression. The Role: Assist with new product development for a broad range of Ventilation products Develop, testing and refining prototype samples Support specification, manufacturing and other departments Be part of a tight-knit team of 3 The Person: Product Designer or similar Proficient in Inventor Commutable to Wilborne Product, Designer, Engineering, Inventor, 2D, 3D, CAD, Technical, M&E, Ventilation, HVAC, Design, Commission, Remote, Account Manager, Project, South, Bournemouth Reference Number: BBBH24179 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. JBRP1_UKTJ
Mar 04, 2026
Full time
Product Designer (HVAC / Inventor) Wimborne, Dorset £40,000 - £50,000 + Training + Company Benefits + Days Based + Overtime + Progression Are you a Product Designer or similar who is proficient in Inventor looking for a technical role within a market-leading manufacturer renowned for their cutting-edge products in a role offering specialist training and ongoing progression to managing your own team? This market leading manufacturer provide a diverse range of ventilation solutions products for a broad and growing client base across the UK including Educational, Commercial and Industrial Sectors. They have seen continual growth since their establishment and are looking to grow their UK design team to assist with ongoing growth across new sectors. This varied role will see you working on a range of ventilation projects from conception through to delivery. You will be responsible for developing, testing and refining HVAC products, managing orders and productions of fans and interpreting customer requirements. You will work within the tight-knit team of 2 other product designers in addition to liaising with admin, manufacturing and other departments. This dynamic role would suit a Product Designer or similar who is proficient in Inventor or similar looking to work on a specialist product range a broad client base within a UK leading company who offer progression. The Role: Assist with new product development for a broad range of Ventilation products Develop, testing and refining prototype samples Support specification, manufacturing and other departments Be part of a tight-knit team of 3 The Person: Product Designer or similar Proficient in Inventor Commutable to Wilborne Product, Designer, Engineering, Inventor, 2D, 3D, CAD, Technical, M&E, Ventilation, HVAC, Design, Commission, Remote, Account Manager, Project, South, Bournemouth Reference Number: BBBH24179 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. JBRP1_UKTJ
Client Success Manager Immediate start Monday to Thursday 8am - 5.30pm whilst training then hours change after 2 month probation to 11am - 9pm Monday to Thursday £30,000 Sales Experience Required The Role We're looking for a driven Client Success Manager with proven sales experience to grow revenue across our lapsed and existing accounts click apply for full job details
Mar 04, 2026
Full time
Client Success Manager Immediate start Monday to Thursday 8am - 5.30pm whilst training then hours change after 2 month probation to 11am - 9pm Monday to Thursday £30,000 Sales Experience Required The Role We're looking for a driven Client Success Manager with proven sales experience to grow revenue across our lapsed and existing accounts click apply for full job details
Who is Cprime? Our mission is to enable our clients to turn ideas into action faster. Our globally diverse team transforms businesses with consulting, managed services, software, and custom solutions that keep us engaged with clients for true lifetime value. We are curious, passionate, motivated about taking action, and thrive on change. At Cprime, you're encouraged to grow and stretch your skills to build creative, outside-of-the-box solutions. We continuously challenge each other to work smarter and adapt to new ideas. Our Cprimers are given the flexibility to work, opportunities to collaborate, and have fun along the way. The business is growing rapidly, and so the opportunities for personal development are huge. As an Engagement Director, a summary of your role involves: Leading a team, in managing and growing a portfolio of projects/customers and you will be passionate about defining and developing solutions that meet customer challenges and understand the commercial balance required to deliver these solutions between top and bottom-line growth. Drive high customer engagement and be comfortable with balancing multiple competing demands whilst leading and developing a diverse and highly talented team and promoting and inspiring our core values right across the delivery team. Key participant in leading and delivering time-pressure bids, including pricing and customer presentations. Having high commercial awareness and the ability to manage, report, and analyse GP, EBITDA, and project margins for your customers. Proven ability to attain and retain customers with high satisfaction levels. We want our people and our customers to be proud of the services we provide, and you have a key part to play in this. Outcomes Sought: Customer Delivery You will have full accountability for the delivery of end-to-end customer engagements, ensuring our customers are at the heart of everything we do, understanding their ways of working, and successfully delivering for them, with full accountability for enterprise and mid-market segments of high complexity. A requirement to spend a considerable amount of time engaged in Customer forums (e.g., Steering Groups, etc.) and travel to Customer sites from time to time, and be accountable for the customer satisfaction scores and feedback. Commercial Growth You will work closely with Sales colleagues to build and support compelling proposals and customer offerings, which will enable and support our continued growth ambition for Cprime and deliver profitable outcomes. You will have your own P&L per customer and be accountable for that. You will take ownership of the monthly and quarterly forecasting of team costs and project revenues, reviewing actual performance against forecast, understanding gaps, and putting corrective measures in place, as appropriate and for achieving GP targets. Identifying new key stakeholders of interest and making an introduction to the Sales team when a need is identified. Oversee and support the Engagement Manager, ensuring the accuracy of Associates' Timesheets and approving as needed. Utilising the internal bench prior to Associates to ensure the most cost-effective approach is utilised. People Leadership You will help lead a team of diverse professionals across Functional and Technical teams located globally. You will ensure that we continue to have world-class levels of engagement and that we are ensuring that our teams deliver excellently through the use of our methodologies and accelerators, and are suitably skilled. Lead the team in identifying areas for improvement and implementing solutions to enhance productivity, quality, and team morale. Mentor and coach junior colleagues to develop their knowledge within the Delivery space. Where applicable, provide effective line management to your direct reports. Delivery Management Successfully manage Customer Satisfaction, internal Employee Engagement and account Profitability, whilst overseeing deliverables for the customer in full. Supporting Cprime with the necessary mechanisms and processes to enable new service lines to be sold. Create the deliverables as part of the Statement of Works independently for review as part of internal governance, considering risks and ensuring the contractual commitments are deliverable within the quoted price.' Ensure that all contractual deliverables are met on time. Oversee the creation and collection of the client measures to demonstrate that Cprime is delivering value. Be seen by clients as the dedicated point of contact/escalation to the client. Oversee the successful onboarding of associates to the engagement and undertake the day-to-day activities with the client and the associates. Oversee the creation of the Associate Requests and Delivery Records. Oversee the internal CRM Systems and raise associate and contract requests. What you'll bring: We'll expect you to be part of the team and deliver your service in line with our values. Human: thoughtful, intentional, ethical, ingenious. Curious: open-minded, questioning, inquisitive. Collaborative: adaptable, humble, self-aware, transparent. Performance driven: client-focused, leadership, outcomes, results. Pioneering: trailblazing, risk-taking, up for a challenge. Bold: confident, courageous, decisive, direct. The must haves: Strong stakeholder management and communication skills will be required to forge relationships with other Engagement Directors and the Sales team, as examples. With the addition of working closely with global teams across the US, India, Ukraine, and more. Ability to recruit and retain a strong team of consultants, as well as resource planning and management. Previous experience in People Leadership, which will include, amongst other things, supporting employees' personal growth through day-to-day role and opportunities for stretch. Demonstrable experience of customer accountability and successful deliveries Provide thought leadership through the development of case studies, blogs, and webinars. Able to demonstrate a learning speed to allow you to onboard quickly into a client account and demonstrate understanding of key products (I.e. our Learning, Agility, and Tooling offerings). Lived experience of demonstrating and articulating account status. Stakeholder Management experience at the Exec and senior level. Capacity to identify, manage, and mitigate account risks where necessary. Ability to co-facilitate workshops, reviews, and other collaboration events. Represent and enhance the Cprime brand on engagements with our clients. Credible commercial acumen to identify and explore potential follow-on work. Build and develop the creation of a portfolio strategy - with a holistic approach, have a voice about sales targets, new client targets, areas of differentiation, etc. Support pre-sales activities across current and new logos. We all have our part to play: We're committed to our vision and demonstrate behaviours which are in line with our core values. We ensure that all aspects of our work are delivered with a customer focus to all internal and external users in line with our internal/external service offer. We uphold our commitment to inclusion, equality and diversity. We're aware of our personal responsibilities regarding health and safety, and ensure that our Health & Safety policies are adhered to in all aspects of our work. We treat all data with respect, ensuring we only use it for the correct purpose and that it is handled safely and securely. We promote and achieve Value for Money (VfM) within our areas and across the organisation. This job description is intended to give the post holder an appreciation of the role envisaged and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals. The post holder will be required at all times to perform any other reasonable task, as requested by the Line Manager, in order to meet the operational needs of the business.
Mar 04, 2026
Full time
Who is Cprime? Our mission is to enable our clients to turn ideas into action faster. Our globally diverse team transforms businesses with consulting, managed services, software, and custom solutions that keep us engaged with clients for true lifetime value. We are curious, passionate, motivated about taking action, and thrive on change. At Cprime, you're encouraged to grow and stretch your skills to build creative, outside-of-the-box solutions. We continuously challenge each other to work smarter and adapt to new ideas. Our Cprimers are given the flexibility to work, opportunities to collaborate, and have fun along the way. The business is growing rapidly, and so the opportunities for personal development are huge. As an Engagement Director, a summary of your role involves: Leading a team, in managing and growing a portfolio of projects/customers and you will be passionate about defining and developing solutions that meet customer challenges and understand the commercial balance required to deliver these solutions between top and bottom-line growth. Drive high customer engagement and be comfortable with balancing multiple competing demands whilst leading and developing a diverse and highly talented team and promoting and inspiring our core values right across the delivery team. Key participant in leading and delivering time-pressure bids, including pricing and customer presentations. Having high commercial awareness and the ability to manage, report, and analyse GP, EBITDA, and project margins for your customers. Proven ability to attain and retain customers with high satisfaction levels. We want our people and our customers to be proud of the services we provide, and you have a key part to play in this. Outcomes Sought: Customer Delivery You will have full accountability for the delivery of end-to-end customer engagements, ensuring our customers are at the heart of everything we do, understanding their ways of working, and successfully delivering for them, with full accountability for enterprise and mid-market segments of high complexity. A requirement to spend a considerable amount of time engaged in Customer forums (e.g., Steering Groups, etc.) and travel to Customer sites from time to time, and be accountable for the customer satisfaction scores and feedback. Commercial Growth You will work closely with Sales colleagues to build and support compelling proposals and customer offerings, which will enable and support our continued growth ambition for Cprime and deliver profitable outcomes. You will have your own P&L per customer and be accountable for that. You will take ownership of the monthly and quarterly forecasting of team costs and project revenues, reviewing actual performance against forecast, understanding gaps, and putting corrective measures in place, as appropriate and for achieving GP targets. Identifying new key stakeholders of interest and making an introduction to the Sales team when a need is identified. Oversee and support the Engagement Manager, ensuring the accuracy of Associates' Timesheets and approving as needed. Utilising the internal bench prior to Associates to ensure the most cost-effective approach is utilised. People Leadership You will help lead a team of diverse professionals across Functional and Technical teams located globally. You will ensure that we continue to have world-class levels of engagement and that we are ensuring that our teams deliver excellently through the use of our methodologies and accelerators, and are suitably skilled. Lead the team in identifying areas for improvement and implementing solutions to enhance productivity, quality, and team morale. Mentor and coach junior colleagues to develop their knowledge within the Delivery space. Where applicable, provide effective line management to your direct reports. Delivery Management Successfully manage Customer Satisfaction, internal Employee Engagement and account Profitability, whilst overseeing deliverables for the customer in full. Supporting Cprime with the necessary mechanisms and processes to enable new service lines to be sold. Create the deliverables as part of the Statement of Works independently for review as part of internal governance, considering risks and ensuring the contractual commitments are deliverable within the quoted price.' Ensure that all contractual deliverables are met on time. Oversee the creation and collection of the client measures to demonstrate that Cprime is delivering value. Be seen by clients as the dedicated point of contact/escalation to the client. Oversee the successful onboarding of associates to the engagement and undertake the day-to-day activities with the client and the associates. Oversee the creation of the Associate Requests and Delivery Records. Oversee the internal CRM Systems and raise associate and contract requests. What you'll bring: We'll expect you to be part of the team and deliver your service in line with our values. Human: thoughtful, intentional, ethical, ingenious. Curious: open-minded, questioning, inquisitive. Collaborative: adaptable, humble, self-aware, transparent. Performance driven: client-focused, leadership, outcomes, results. Pioneering: trailblazing, risk-taking, up for a challenge. Bold: confident, courageous, decisive, direct. The must haves: Strong stakeholder management and communication skills will be required to forge relationships with other Engagement Directors and the Sales team, as examples. With the addition of working closely with global teams across the US, India, Ukraine, and more. Ability to recruit and retain a strong team of consultants, as well as resource planning and management. Previous experience in People Leadership, which will include, amongst other things, supporting employees' personal growth through day-to-day role and opportunities for stretch. Demonstrable experience of customer accountability and successful deliveries Provide thought leadership through the development of case studies, blogs, and webinars. Able to demonstrate a learning speed to allow you to onboard quickly into a client account and demonstrate understanding of key products (I.e. our Learning, Agility, and Tooling offerings). Lived experience of demonstrating and articulating account status. Stakeholder Management experience at the Exec and senior level. Capacity to identify, manage, and mitigate account risks where necessary. Ability to co-facilitate workshops, reviews, and other collaboration events. Represent and enhance the Cprime brand on engagements with our clients. Credible commercial acumen to identify and explore potential follow-on work. Build and develop the creation of a portfolio strategy - with a holistic approach, have a voice about sales targets, new client targets, areas of differentiation, etc. Support pre-sales activities across current and new logos. We all have our part to play: We're committed to our vision and demonstrate behaviours which are in line with our core values. We ensure that all aspects of our work are delivered with a customer focus to all internal and external users in line with our internal/external service offer. We uphold our commitment to inclusion, equality and diversity. We're aware of our personal responsibilities regarding health and safety, and ensure that our Health & Safety policies are adhered to in all aspects of our work. We treat all data with respect, ensuring we only use it for the correct purpose and that it is handled safely and securely. We promote and achieve Value for Money (VfM) within our areas and across the organisation. This job description is intended to give the post holder an appreciation of the role envisaged and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals. The post holder will be required at all times to perform any other reasonable task, as requested by the Line Manager, in order to meet the operational needs of the business.
The General Manager role at Avery Healthcare is focused on leading and inspiring a team to deliver excellent person centred quality care to residents in a safe, caring and stimulating environment, while meeting regulatory requirements, professional and statutory standards, and business performance targets. The successful candidate will have a minimum of four years of experience in a similar care environment, possess excellent leadership and management skills, and be able to communicate effectively and be competent in IT. Main duties of the job As the General Manager, your responsibilities will include ensuring the consistent delivery of high-quality, person-centred care, recruiting and developing staff, acting as a focal point for residents, their relatives, and healthcare professionals, managing budgets, and providing inspirational leadership to the staff team. About us Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a vision of 'creating meaningful lives together.' They are committed to creating a supportive and inspiring environment where employees feel valued and empowered, and they are passionate about offering exceptional care across their growing network of over 100 homes. Job responsibilities Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents lives every day. Your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for a warm, enthusiastic, and dedicated individual to join our award winning team as a General Manager in the South East London / Kent region. If this sounds like the place for you, we'd love to hear from you! Your focus as General Manager will be to lead and inspire a team to deliver excellent person centred quality care to residents in a safe, caring and stimulating environment, whilst meeting regulatory requirement, professional and statutory standards, and business performance targets. Other responsibilities will include: Ensuring the consistent delivery of high-quality care, person centred care and ensuring residents receive care based on best practice. Being responsible for the ongoing recruitment, retention, and development of staff within the Home. Acting as a focal point for contact with residents, their relatives, and visitors, as well as health and social care professionals involved in residents wellbeing. Ensuring safe staffing levels are reviewed and maintained in accordance with both occupancy and dependency. Providing on going inspirational leadership and management to the staff team. Ensuring costs are well managed and maintained within budgetary controls, by reviewing regularly and monitoring stock. About you To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have a minimum of four years of experience in a similar care environment. Have Leadership and Management Level 5 or equivalent. Possess excellent leadership and management skills. Have the ability to communicate effectively verbally and in writing, and be competent in IT. Be adaptive and flexible to cover a range of responsibilities at short notice. About Avery At Avery, we're not just one of the UK's largest providers of luxury elderly care homes - we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs. Person Specification Qualifications The ideal candidate must have a minimum of four years of experience in a similar care environment, a Leadership and Management Level 5 qualification or equivalent, excellent leadership and management skills, the ability to communicate effectively verbally and in writing, and be competent in IT. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Mar 04, 2026
Full time
The General Manager role at Avery Healthcare is focused on leading and inspiring a team to deliver excellent person centred quality care to residents in a safe, caring and stimulating environment, while meeting regulatory requirements, professional and statutory standards, and business performance targets. The successful candidate will have a minimum of four years of experience in a similar care environment, possess excellent leadership and management skills, and be able to communicate effectively and be competent in IT. Main duties of the job As the General Manager, your responsibilities will include ensuring the consistent delivery of high-quality, person-centred care, recruiting and developing staff, acting as a focal point for residents, their relatives, and healthcare professionals, managing budgets, and providing inspirational leadership to the staff team. About us Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a vision of 'creating meaningful lives together.' They are committed to creating a supportive and inspiring environment where employees feel valued and empowered, and they are passionate about offering exceptional care across their growing network of over 100 homes. Job responsibilities Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents lives every day. Your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for a warm, enthusiastic, and dedicated individual to join our award winning team as a General Manager in the South East London / Kent region. If this sounds like the place for you, we'd love to hear from you! Your focus as General Manager will be to lead and inspire a team to deliver excellent person centred quality care to residents in a safe, caring and stimulating environment, whilst meeting regulatory requirement, professional and statutory standards, and business performance targets. Other responsibilities will include: Ensuring the consistent delivery of high-quality care, person centred care and ensuring residents receive care based on best practice. Being responsible for the ongoing recruitment, retention, and development of staff within the Home. Acting as a focal point for contact with residents, their relatives, and visitors, as well as health and social care professionals involved in residents wellbeing. Ensuring safe staffing levels are reviewed and maintained in accordance with both occupancy and dependency. Providing on going inspirational leadership and management to the staff team. Ensuring costs are well managed and maintained within budgetary controls, by reviewing regularly and monitoring stock. About you To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have a minimum of four years of experience in a similar care environment. Have Leadership and Management Level 5 or equivalent. Possess excellent leadership and management skills. Have the ability to communicate effectively verbally and in writing, and be competent in IT. Be adaptive and flexible to cover a range of responsibilities at short notice. About Avery At Avery, we're not just one of the UK's largest providers of luxury elderly care homes - we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs. Person Specification Qualifications The ideal candidate must have a minimum of four years of experience in a similar care environment, a Leadership and Management Level 5 qualification or equivalent, excellent leadership and management skills, the ability to communicate effectively verbally and in writing, and be competent in IT. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
