Our client is recruiting for two 2nd Line IT Service Desk Engineers to join their knowledgeable team, headed up by an experienced Team Leader. As one of their Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing our client in a professional and courteous manner. This role is based on their site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role. Benefits of working for our client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, their in-house teams tailor their services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our client s 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding of Microsoft Azure. An understanding of Microsoft Intune. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure.
Mar 17, 2026
Full time
Our client is recruiting for two 2nd Line IT Service Desk Engineers to join their knowledgeable team, headed up by an experienced Team Leader. As one of their Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing our client in a professional and courteous manner. This role is based on their site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role. Benefits of working for our client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, their in-house teams tailor their services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our client s 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding of Microsoft Azure. An understanding of Microsoft Intune. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure.
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials Plus certification and audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Experience with DSPT, CE+ and regulatory compliance. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. Experience in risk management, environmental compliance, or insurance (desirable). High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client s friendly company, where a great team and a positive culture await you.
Mar 17, 2026
Full time
ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials Plus certification and audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Experience with DSPT, CE+ and regulatory compliance. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. Experience in risk management, environmental compliance, or insurance (desirable). High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client s friendly company, where a great team and a positive culture await you.
Claims Handler - Commercial Lines - Bolton Are you ready to work for one of the most progressive independent Insurers Brokerages in the North West? This multi award-winning, independent Insurance Broker is a one of the true success stories of the industry across the region being wildly recognised not only for their industry achievements but also for their outstanding contributions to the local community, young people and DE&I. They operate one of the leading specialist schemes in the country, in addition to supporting a wide range of commercial clients across the North West. They have enjoyed consistent organic growth alongside strategic acquisitions and are looking to further enhance their team with the addition of an Commercial Claims Handler The Role As a key member of the Claims Team, you'll manage commercial and personal lines claims from first notification to settlement, ensuring every client receives clear, proactive, and professional support throughout the process. You'll work across a variety of claim types including Property, Employers and Public Liability, Professional Indemnity, Directors & Officers, Motor Fleet, Cyber and more, negotiating fair outcomes and strengthening the company's reputation for excellence. Key Responsibilities Manage claims from start to finish, providing expert guidance and delivering outstanding service at every stage. Assess coverage and liability across multiple policy types, ensuring timely and accurate resolution. Liaise effectively with clients, insurers, adjusters, and solicitors to achieve the best possible outcomes. Conduct investigations, gather evidence, and negotiate settlements with professionalism and confidence. Maintain accurate records, adhere to FCA guidelines, and manage a proactive diary system for efficient follow-up. Prepare clear, insightful claims reports for Account Executives and management. Stay informed on industry, regulatory, and market developments to continuously improve claims handling standards. Support innovation and efficiency through collaboration with colleagues and the wider business. About You We're looking for someone who combines technical expertise with empathy, professionalism, and a genuine passion for client service. You'll bring: Minimum 3 years' experience in Commercial Insurance Claims handling is essential. Strong understanding of commercial insurance policies, coverage types, and claims procedures - Employers and Public Liability claims experience is required. Excellent communication, negotiation, and analytical skills. Accuracy, attention to detail, and the ability to work to tight deadlines. Proficiency in Microsoft Word, Excel, Outlook. What's on Offer Competitive salary and benefits package 25 days annual leave , plus additional time off at Christmas Employer-matched pension contribution Life Assurance Private Medical Cover CII qualification support and ongoing professional development Regular training and learning opportunities Employee Assistance Programme As an independent broker with a reputation for excellence, the organisation combines decades of experience with a personal approach that puts clients first. You'll be part of a knowledgeable, collaborative team where your expertise genuinely makes a difference and your professional growth is supported.
Mar 17, 2026
Full time
Claims Handler - Commercial Lines - Bolton Are you ready to work for one of the most progressive independent Insurers Brokerages in the North West? This multi award-winning, independent Insurance Broker is a one of the true success stories of the industry across the region being wildly recognised not only for their industry achievements but also for their outstanding contributions to the local community, young people and DE&I. They operate one of the leading specialist schemes in the country, in addition to supporting a wide range of commercial clients across the North West. They have enjoyed consistent organic growth alongside strategic acquisitions and are looking to further enhance their team with the addition of an Commercial Claims Handler The Role As a key member of the Claims Team, you'll manage commercial and personal lines claims from first notification to settlement, ensuring every client receives clear, proactive, and professional support throughout the process. You'll work across a variety of claim types including Property, Employers and Public Liability, Professional Indemnity, Directors & Officers, Motor Fleet, Cyber and more, negotiating fair outcomes and strengthening the company's reputation for excellence. Key Responsibilities Manage claims from start to finish, providing expert guidance and delivering outstanding service at every stage. Assess coverage and liability across multiple policy types, ensuring timely and accurate resolution. Liaise effectively with clients, insurers, adjusters, and solicitors to achieve the best possible outcomes. Conduct investigations, gather evidence, and negotiate settlements with professionalism and confidence. Maintain accurate records, adhere to FCA guidelines, and manage a proactive diary system for efficient follow-up. Prepare clear, insightful claims reports for Account Executives and management. Stay informed on industry, regulatory, and market developments to continuously improve claims handling standards. Support innovation and efficiency through collaboration with colleagues and the wider business. About You We're looking for someone who combines technical expertise with empathy, professionalism, and a genuine passion for client service. You'll bring: Minimum 3 years' experience in Commercial Insurance Claims handling is essential. Strong understanding of commercial insurance policies, coverage types, and claims procedures - Employers and Public Liability claims experience is required. Excellent communication, negotiation, and analytical skills. Accuracy, attention to detail, and the ability to work to tight deadlines. Proficiency in Microsoft Word, Excel, Outlook. What's on Offer Competitive salary and benefits package 25 days annual leave , plus additional time off at Christmas Employer-matched pension contribution Life Assurance Private Medical Cover CII qualification support and ongoing professional development Regular training and learning opportunities Employee Assistance Programme As an independent broker with a reputation for excellence, the organisation combines decades of experience with a personal approach that puts clients first. You'll be part of a knowledgeable, collaborative team where your expertise genuinely makes a difference and your professional growth is supported.
INTERNAL AUDIT In Internal Audit, we ensure that Goldman Sachs maintains effective controls by assessing the reliability of financial reports, monitoring the firm's compliance with laws and regulations, and advising management on developing smart control solutions. Our group has unique insight on the financial industry and its products and operations. We're looking for detail-oriented team players who have an interest in financial markets and want to gain insight into the firm's operations and control processes. WHAT WE LOOK FOR Goldman Sachs Internal Auditors demonstrate strong risk and control mindsets, analytical, exercise professional skepticism and are able to challenge and discuss effectively with management on risks and control measures. We look for individuals who enjoy learning about audit, businesses and functions, have innovative and creative mindsets to adopt analytical techniques to enhance audit techniques, building relationships and are able to evolve and thrive in teamwork and in a fast-paced global environment. YOUR IMPACT As the third line of defense, Internal Audit's mission is to independently assess the firm's internal control structure, including the firm's governance processes and controls, and risk management and capital and anti-financial crime frameworks, raise awareness of control risk and monitor the implementation of management's control measures. In doing so, internal Audit: Communicates and reports on the effectiveness of the firm's governance, risk management and controls that mitigate current and evolving risk Raise awareness of control risk Assesses the firm's control culture and conduct risks Monitors management's implementation of control measures Goldman Sachs Internal Audit comprises individuals from diverse backgrounds including chartered accountants, developers, risk management professionals, cybersecurity professionals, and data scientists. We are organized into global teams comprising business and technology auditors to cover all the firm's businesses and functions, including securities, investment banking, consumer and investment management, risk management, finance, cyber-security and technology risk, and engineering. RESPONSIBILITIES Have extensive audit experience relating to EU consumer compliance and the provision of an on-line digital savings/deposit proposition, including new business initiatives Assist in every step of an audit, including scoping, planning, fieldwork and reporting Execute audit testing and supervise junior team members to ensure audit fieldwork is focused on the right areas and documentation meets high quality standards Identify risks, assess mitigating controls, and make recommendations on improving the control environment Prepare commercially effective audit conclusions and findings, and present to IA senior management and business clients Follow-up on open audit issues and their resolution Assist in the audit team's continuous monitoring effort to cover market and regulatory events, business and technology updates and audit/reviews completed Participate in department-wide initiatives aimed at continually improving IA's processes and supporting infrastructure SKILLS AND RELEVANT EXPERIENCE In-depth technical knowledge of EU consumer and depositor protection regulation, Irish consumer protection regulation, and different regulatory requirements during the lifecycle of consumer products (e.g. product and service design through to implementation, ongoing customer support and marketing) 8+ years of experience in internal audit, external audit or a related control function, preferably relating to an on-line digital savings/deposit proposition An undergraduate degree in finance, accounting, or quantitative discipline Relevant certification or industry accreditation (e.g., ICAEW, ICAS, CFA) is a plus Experience with Data Analytics and Artificial Intelligence is a plus Experience in managing integrated business and technology audit engagements and/or projects Team-oriented with a strong sense of ownership and accountability Strong leadership, interpersonal, and relationship management skills Strong verbal and written communication skills Highly motivated with the ability to multi-task and remain organized in a fast-paced environment Solid analytical skills ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Mar 16, 2026
Full time
INTERNAL AUDIT In Internal Audit, we ensure that Goldman Sachs maintains effective controls by assessing the reliability of financial reports, monitoring the firm's compliance with laws and regulations, and advising management on developing smart control solutions. Our group has unique insight on the financial industry and its products and operations. We're looking for detail-oriented team players who have an interest in financial markets and want to gain insight into the firm's operations and control processes. WHAT WE LOOK FOR Goldman Sachs Internal Auditors demonstrate strong risk and control mindsets, analytical, exercise professional skepticism and are able to challenge and discuss effectively with management on risks and control measures. We look for individuals who enjoy learning about audit, businesses and functions, have innovative and creative mindsets to adopt analytical techniques to enhance audit techniques, building relationships and are able to evolve and thrive in teamwork and in a fast-paced global environment. YOUR IMPACT As the third line of defense, Internal Audit's mission is to independently assess the firm's internal control structure, including the firm's governance processes and controls, and risk management and capital and anti-financial crime frameworks, raise awareness of control risk and monitor the implementation of management's control measures. In doing so, internal Audit: Communicates and reports on the effectiveness of the firm's governance, risk management and controls that mitigate current and evolving risk Raise awareness of control risk Assesses the firm's control culture and conduct risks Monitors management's implementation of control measures Goldman Sachs Internal Audit comprises individuals from diverse backgrounds including chartered accountants, developers, risk management professionals, cybersecurity professionals, and data scientists. We are organized into global teams comprising business and technology auditors to cover all the firm's businesses and functions, including securities, investment banking, consumer and investment management, risk management, finance, cyber-security and technology risk, and engineering. RESPONSIBILITIES Have extensive audit experience relating to EU consumer compliance and the provision of an on-line digital savings/deposit proposition, including new business initiatives Assist in every step of an audit, including scoping, planning, fieldwork and reporting Execute audit testing and supervise junior team members to ensure audit fieldwork is focused on the right areas and documentation meets high quality standards Identify risks, assess mitigating controls, and make recommendations on improving the control environment Prepare commercially effective audit conclusions and findings, and present to IA senior management and business clients Follow-up on open audit issues and their resolution Assist in the audit team's continuous monitoring effort to cover market and regulatory events, business and technology updates and audit/reviews completed Participate in department-wide initiatives aimed at continually improving IA's processes and supporting infrastructure SKILLS AND RELEVANT EXPERIENCE In-depth technical knowledge of EU consumer and depositor protection regulation, Irish consumer protection regulation, and different regulatory requirements during the lifecycle of consumer products (e.g. product and service design through to implementation, ongoing customer support and marketing) 8+ years of experience in internal audit, external audit or a related control function, preferably relating to an on-line digital savings/deposit proposition An undergraduate degree in finance, accounting, or quantitative discipline Relevant certification or industry accreditation (e.g., ICAEW, ICAS, CFA) is a plus Experience with Data Analytics and Artificial Intelligence is a plus Experience in managing integrated business and technology audit engagements and/or projects Team-oriented with a strong sense of ownership and accountability Strong leadership, interpersonal, and relationship management skills Strong verbal and written communication skills Highly motivated with the ability to multi-task and remain organized in a fast-paced environment Solid analytical skills ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associate
Mar 16, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associate
Ready to embark on the quest of joining Hack The Box? At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help redefine cybersecurity expertise. Get ready for an exciting adventure into the world of cybersecurity! The core mission of the Senior Customer Success Associate: Drive engagement along the Hack The Box journey with public sector clients. Execute outcomes from success criteria for the world's largest enterprises, universities and governmental organizations. Become their trusted partner and assure a great user experience leading to long lasting relationships. (OKRs: GRR, NRR, NPS) The fellowship you'll be joining: The team consists of experienced members of various technical and non-technical backgrounds covering a wide spectrum of industries and sectors such as Education, Gov/Federal, SMBs and Enterprise. The team collaborates closely with Product, Sales, Support, Marketing and many more departments to accommodate customers' business needs while acting as a feedback loop for further improvement of the offered services. This position reports to the Head of Customer Success, US & Federal. ️ Technology tools & weapons you'll be using: ChurnZero, HubSpot, Tableau, Slack, Gong & the 3 As (Adaptability - Active Listening - Assertiveness). HackTheBox, obviously! Interesting resources you should check: Customer Stories A glimpse into HTB's 2024 Sales Kick Off (SKO) Humans of HTB: Anna's journey into HTB customer success scaling team The adventures that await you after becoming the Senior Customer Success Associate at Hack The Box: Guiding new customers through their customer journey process efficiently Building and nurturing relationships of trust with Exec / senior stakeholders (e.g. buyer) and HTB power users / admins Analyzing usage data to identify trends and potential issues, often utilizing analytics tools (e.g. Tableau) Timely addressing of customer inquiries Proactively identifying and addressing risks to customer satisfaction Coordinating with internal teams to resolve customer issues effectively and ensure seamless customer experiences Scheduling and conducting regular check-in meetings with customers Maintaining accurate and up to date notes on customer health in internal tools (e.g. Hubspot, ChurnZero, etc) Gathering actionable feedback from customers for product improvement Communicating the benefits a customer gains from utilizing HTB and how HTB addresses a business challenge. Identifying and capitalizing on opportunities for upselling and cross-selling Skills, knowledge, and experience points required to unlock the role of the Senior Customer Success Associate at Hack The Box: Experience working with federal organizations (e.g., Army, Air Force, government agencies) - civilian federal roles do not apply. Understanding of the Software as a Service (SaaS) model and principles of customer success. Previous experience in a Customer Success role preferred. Ability to navigate difficult conversations with customers and internal leadership. Proficiency in cybersecurity fundamentals, including pentesting and cyber defense skills. Skilled in handling objections and overcoming challenges in the sales process. Comfortable owning Revenue Retention Metrics to drive business growth. Ability to collaborate effectively with multiple internal stakeholders ️ What your Hack The Box adventure will have in store: You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large. You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy. You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows. Most importantly, you'll have a blast at HTB because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet ups! The gems you'll be enjoying as a Senior Customer Success Associate: Compensation: $96,000-126,000 (OTE) Medical, Dental & Vision (employee coverage 100% paid for by Hack The Box) 401K w/ employer match Employer-paid Life and AD&D Insurance Supplemental Life Insurance Short-term and Long-term Disability Healthcare and Dependent Care FSA Paid paternity & maternity leave 25 annual leave days Home Office Allowance Dedicated budget for training and professional development, participation in conferences State-of-the-art equipment Full access to the Hack The Box lab offerings; so you can learn how to hack ️ The Quest of Becoming Hack The Box's Senior Customer Success Associate: Level 1: Like in any game, you start as a Noob. Level one's objective: submit your application. Level 2: After applying, you unlock the Script Kiddie rank! This level's objective: pass the screening process. Level 3: Now you're officially ranked as Hacker and you're ready to meet the Talent Acquisition team. Level's objective: highlight your past achievements, ambitions, and values. Level 4: As a Pro Hacker at level 4, you'll unlock the "boss level", which involves meeting the hiring manager. Level's objective: connect with the hiring manager and share with them your achievements. Level 5: Now you're an Elite Hacker! Level's objective: complete an assignment that aligns with day to day job related tasks and responsibilities. Level 6: Congratulations, you're now a Guru! Not many reach this level . Level's objective: have a constructive, final conversation with senior leadership to explore the role and your future at HTB. Level 7: You've achieved the Omniscient rank and officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer. QUEST COMPLETE. Congratulations, you're officially one of us Your next quest: complete the onboarding. Hack Your Career, Today. Join us in this epic adventure of cybersecurity at Hack The Box! At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of disruption, growth, and adventure, we can't wait to meet you! ABOUT HACK THE BOX Hack The Box is the Cyber Performance Center with the mission to provide a human first platform to create and maintain high performing cybersecurity individuals and organizations. Hack The Box is the only platform that unites upskilling, workforce development, and the human focus in the cybersecurity industry, and it's trusted by organizations worldwide for driving their teams to peak performance. Offering an all in one environment for continuous growth, assessment, and recruitment, Hack The Box provides solutions for all cybersecurity domains. Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 2.6 million platform members. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece. Exciting News: Get the most important updates on HTB's latest year! We are super proud to share that Hack The Box's entities in the US, the UK & Greece have been certified as a Great Place to Work (). Take a sneak peek at how it is to be part of HTB and our 2023 Global Retreat. Get more insights about our HTB culture and employee experience by visiting the "about us" section of our site, our career site, and Glassdoor. At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values. Hack The Box participates in E-Verify. For more information, please click here and here.
Mar 15, 2026
Full time
Ready to embark on the quest of joining Hack The Box? At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help redefine cybersecurity expertise. Get ready for an exciting adventure into the world of cybersecurity! The core mission of the Senior Customer Success Associate: Drive engagement along the Hack The Box journey with public sector clients. Execute outcomes from success criteria for the world's largest enterprises, universities and governmental organizations. Become their trusted partner and assure a great user experience leading to long lasting relationships. (OKRs: GRR, NRR, NPS) The fellowship you'll be joining: The team consists of experienced members of various technical and non-technical backgrounds covering a wide spectrum of industries and sectors such as Education, Gov/Federal, SMBs and Enterprise. The team collaborates closely with Product, Sales, Support, Marketing and many more departments to accommodate customers' business needs while acting as a feedback loop for further improvement of the offered services. This position reports to the Head of Customer Success, US & Federal. ️ Technology tools & weapons you'll be using: ChurnZero, HubSpot, Tableau, Slack, Gong & the 3 As (Adaptability - Active Listening - Assertiveness). HackTheBox, obviously! Interesting resources you should check: Customer Stories A glimpse into HTB's 2024 Sales Kick Off (SKO) Humans of HTB: Anna's journey into HTB customer success scaling team The adventures that await you after becoming the Senior Customer Success Associate at Hack The Box: Guiding new customers through their customer journey process efficiently Building and nurturing relationships of trust with Exec / senior stakeholders (e.g. buyer) and HTB power users / admins Analyzing usage data to identify trends and potential issues, often utilizing analytics tools (e.g. Tableau) Timely addressing of customer inquiries Proactively identifying and addressing risks to customer satisfaction Coordinating with internal teams to resolve customer issues effectively and ensure seamless customer experiences Scheduling and conducting regular check-in meetings with customers Maintaining accurate and up to date notes on customer health in internal tools (e.g. Hubspot, ChurnZero, etc) Gathering actionable feedback from customers for product improvement Communicating the benefits a customer gains from utilizing HTB and how HTB addresses a business challenge. Identifying and capitalizing on opportunities for upselling and cross-selling Skills, knowledge, and experience points required to unlock the role of the Senior Customer Success Associate at Hack The Box: Experience working with federal organizations (e.g., Army, Air Force, government agencies) - civilian federal roles do not apply. Understanding of the Software as a Service (SaaS) model and principles of customer success. Previous experience in a Customer Success role preferred. Ability to navigate difficult conversations with customers and internal leadership. Proficiency in cybersecurity fundamentals, including pentesting and cyber defense skills. Skilled in handling objections and overcoming challenges in the sales process. Comfortable owning Revenue Retention Metrics to drive business growth. Ability to collaborate effectively with multiple internal stakeholders ️ What your Hack The Box adventure will have in store: You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large. You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy. You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows. Most importantly, you'll have a blast at HTB because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet ups! The gems you'll be enjoying as a Senior Customer Success Associate: Compensation: $96,000-126,000 (OTE) Medical, Dental & Vision (employee coverage 100% paid for by Hack The Box) 401K w/ employer match Employer-paid Life and AD&D Insurance Supplemental Life Insurance Short-term and Long-term Disability Healthcare and Dependent Care FSA Paid paternity & maternity leave 25 annual leave days Home Office Allowance Dedicated budget for training and professional development, participation in conferences State-of-the-art equipment Full access to the Hack The Box lab offerings; so you can learn how to hack ️ The Quest of Becoming Hack The Box's Senior Customer Success Associate: Level 1: Like in any game, you start as a Noob. Level one's objective: submit your application. Level 2: After applying, you unlock the Script Kiddie rank! This level's objective: pass the screening process. Level 3: Now you're officially ranked as Hacker and you're ready to meet the Talent Acquisition team. Level's objective: highlight your past achievements, ambitions, and values. Level 4: As a Pro Hacker at level 4, you'll unlock the "boss level", which involves meeting the hiring manager. Level's objective: connect with the hiring manager and share with them your achievements. Level 5: Now you're an Elite Hacker! Level's objective: complete an assignment that aligns with day to day job related tasks and responsibilities. Level 6: Congratulations, you're now a Guru! Not many reach this level . Level's objective: have a constructive, final conversation with senior leadership to explore the role and your future at HTB. Level 7: You've achieved the Omniscient rank and officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer. QUEST COMPLETE. Congratulations, you're officially one of us Your next quest: complete the onboarding. Hack Your Career, Today. Join us in this epic adventure of cybersecurity at Hack The Box! At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of disruption, growth, and adventure, we can't wait to meet you! ABOUT HACK THE BOX Hack The Box is the Cyber Performance Center with the mission to provide a human first platform to create and maintain high performing cybersecurity individuals and organizations. Hack The Box is the only platform that unites upskilling, workforce development, and the human focus in the cybersecurity industry, and it's trusted by organizations worldwide for driving their teams to peak performance. Offering an all in one environment for continuous growth, assessment, and recruitment, Hack The Box provides solutions for all cybersecurity domains. Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 2.6 million platform members. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece. Exciting News: Get the most important updates on HTB's latest year! We are super proud to share that Hack The Box's entities in the US, the UK & Greece have been certified as a Great Place to Work (). Take a sneak peek at how it is to be part of HTB and our 2023 Global Retreat. Get more insights about our HTB culture and employee experience by visiting the "about us" section of our site, our career site, and Glassdoor. At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values. Hack The Box participates in E-Verify. For more information, please click here and here.
Goldman Sachs Group, Inc.
Birmingham, Staffordshire
INTERNAL AUDIT In Internal Audit, we ensure that Goldman Sachs maintains effective controls by assessing the reliability of financial reports, monitoring the firm's compliance with laws and regulations, and advising management on developing smart control solutions. Our group has unique insight on the financial industry and its products and operations. We're looking for detail-oriented team players who have an interest in financial markets and want to gain insight into the firm's operations and control processes. WHAT WE LOOK FOR Goldman Sachs Internal Auditors demonstrate strong risk and control mindsets, analytical, exercise professional skepticism and are able to challenge and discuss effectively with management on risks and control measures. We look for individuals who enjoy learning about audit, businesses and functions, have innovative and creative mindsets to adopt analytical techniques to enhance audit techniques, building relationships and are able to evolve and thrive in teamwork and in a fast-paced global environment. YOUR IMPACT As the third line of defense, Internal Audit's mission is to independently assess the firm's internal control structure, including the firm's governance processes and controls, and risk management and capital and anti-financial crime frameworks, raise awareness of control risk and monitor the implementation of management's control measures. In doing so, internal Audit: Communicates and reports on the effectiveness of the firm's governance, risk management and controls that mitigate current and evolving risk Raise awareness of control risk Assesses the firm's control culture and conduct risks Monitors management's implementation of control measures Goldman Sachs Internal Audit comprises individuals from diverse backgrounds including chartered accountants, developers, risk management professionals, cybersecurity professionals, and data scientists. We are organized into global teams comprising business and technology auditors to cover all the firm's businesses and functions, including securities, investment banking, consumer and investment management, risk management, finance, cyber-security and technology risk, and engineering. RESPONSIBILITIES Have extensive audit experience relating to EU consumer compliance and the provision of an on-line digital savings/deposit proposition, including new business initiatives Assist in every step of an audit, including scoping, planning, fieldwork and reporting Execute audit testing and supervise junior team members to ensure audit fieldwork is focused on the right areas and documentation meets high quality standards Identify risks, assess mitigating controls, and make recommendations on improving the control environment Prepare commercially effective audit conclusions and findings, and present to IA senior management and business clients Follow-up on open audit issues and their resolution Assist in the audit team's continuous monitoring effort to cover market and regulatory events, business and technology updates and audit/reviews completed Participate in department-wide initiatives aimed at continually improving IA's processes and supporting infrastructure SKILLS AND RELEVANT EXPERIENCE In-depth technical knowledge of EU consumer and depositor protection regulation, Irish consumer protection regulation, and different regulatory requirements during the lifecycle of consumer products (e.g. product and service design through to implementation, ongoing customer support and marketing) 8+ years of experience in internal audit, external audit or a related control function, preferably relating to an on-line digital savings/deposit proposition An undergraduate degree in finance, accounting, or quantitative discipline Relevant certification or industry accreditation (e.g., ICAEW, ICAS, CFA) is a plus Experience with Data Analytics and Artificial Intelligence is a plus Experience in managing integrated business and technology audit engagements and/or projects Team-oriented with a strong sense of ownership and accountability Strong leadership, interpersonal, and relationship management skills Strong verbal and written communication skills Highly motivated with the ability to multi-task and remain organized in a fast-paced environment Solid analytical skills ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. DISABILITY STATEMENT We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: EEO STATEMENT Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Mar 15, 2026
Full time
INTERNAL AUDIT In Internal Audit, we ensure that Goldman Sachs maintains effective controls by assessing the reliability of financial reports, monitoring the firm's compliance with laws and regulations, and advising management on developing smart control solutions. Our group has unique insight on the financial industry and its products and operations. We're looking for detail-oriented team players who have an interest in financial markets and want to gain insight into the firm's operations and control processes. WHAT WE LOOK FOR Goldman Sachs Internal Auditors demonstrate strong risk and control mindsets, analytical, exercise professional skepticism and are able to challenge and discuss effectively with management on risks and control measures. We look for individuals who enjoy learning about audit, businesses and functions, have innovative and creative mindsets to adopt analytical techniques to enhance audit techniques, building relationships and are able to evolve and thrive in teamwork and in a fast-paced global environment. YOUR IMPACT As the third line of defense, Internal Audit's mission is to independently assess the firm's internal control structure, including the firm's governance processes and controls, and risk management and capital and anti-financial crime frameworks, raise awareness of control risk and monitor the implementation of management's control measures. In doing so, internal Audit: Communicates and reports on the effectiveness of the firm's governance, risk management and controls that mitigate current and evolving risk Raise awareness of control risk Assesses the firm's control culture and conduct risks Monitors management's implementation of control measures Goldman Sachs Internal Audit comprises individuals from diverse backgrounds including chartered accountants, developers, risk management professionals, cybersecurity professionals, and data scientists. We are organized into global teams comprising business and technology auditors to cover all the firm's businesses and functions, including securities, investment banking, consumer and investment management, risk management, finance, cyber-security and technology risk, and engineering. RESPONSIBILITIES Have extensive audit experience relating to EU consumer compliance and the provision of an on-line digital savings/deposit proposition, including new business initiatives Assist in every step of an audit, including scoping, planning, fieldwork and reporting Execute audit testing and supervise junior team members to ensure audit fieldwork is focused on the right areas and documentation meets high quality standards Identify risks, assess mitigating controls, and make recommendations on improving the control environment Prepare commercially effective audit conclusions and findings, and present to IA senior management and business clients Follow-up on open audit issues and their resolution Assist in the audit team's continuous monitoring effort to cover market and regulatory events, business and technology updates and audit/reviews completed Participate in department-wide initiatives aimed at continually improving IA's processes and supporting infrastructure SKILLS AND RELEVANT EXPERIENCE In-depth technical knowledge of EU consumer and depositor protection regulation, Irish consumer protection regulation, and different regulatory requirements during the lifecycle of consumer products (e.g. product and service design through to implementation, ongoing customer support and marketing) 8+ years of experience in internal audit, external audit or a related control function, preferably relating to an on-line digital savings/deposit proposition An undergraduate degree in finance, accounting, or quantitative discipline Relevant certification or industry accreditation (e.g., ICAEW, ICAS, CFA) is a plus Experience with Data Analytics and Artificial Intelligence is a plus Experience in managing integrated business and technology audit engagements and/or projects Team-oriented with a strong sense of ownership and accountability Strong leadership, interpersonal, and relationship management skills Strong verbal and written communication skills Highly motivated with the ability to multi-task and remain organized in a fast-paced environment Solid analytical skills ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. DISABILITY STATEMENT We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: EEO STATEMENT Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Role Overview The People Experience Co-ordinator will provide high-quality operational and administrative support across the full employee lifecycle within the UBDS group. This role is central to ensuring a professional, well-organised and positive experience for new starters, existing colleagues and leavers. Working closely with the People team and collaborating across the wider business, the postholder will play a key role in maintaining accurate people administration, supporting onboarding, probation and offboarding processes, and proactively mitigating operational and compliance risks. This is a high-trust, people-facing role with access to sensitive personal and business information. It requires a highly organised individual with strong administrative capability, the ability to work accurately at pace in a fast-moving environment, and a proactive, team-oriented approach. Key Responsibilities Pre-boarding and Onboarding Coordinate pre-boarding activity to ensure a seamless and timely onboarding experience. Monitor and complete onboarding checklist alerts within BambooHR, ensuring all actions are accurately recorded. Update BambooHR with required personal and job information following offer acceptance. Launch onboarding workflows and assign relevant task lists. Conduct passport identification and Right to Work (RTW) checks in line with UK legislation. Initiate and monitor pre-employment screening via Experian, flagging discrepancies and uploading final reports to BambooHR. Set up learning accounts (e.g. iHASCO) and raise system access requests (e.g. FreshService, Kantata). Create candidate profiles in Kantata and liaise with IT Operations to ensure equipment readiness. Coordinate with the Security Controller regarding security clearance (SC) processes and transfers where applicable. Liaise with Capability Champions regarding new starter planning and office availability. Issue welcome communications five days prior to start date. Schedule onboarding sessions, introductory meetings with functional leads and project teams, and facilitate effective handover to delivery teams to ensure early productivity. Probation Administration Act as the primary administrative lead for all probation processes across the UBDS group. Ensure probation objectives are captured and recorded in a timely manner, liaising closely with Capability Champions and Functional Leads to confirm clear and measurable goals. Maintain regular contact with employees throughout their probation period to ensure key milestones and review points are scheduled and completed. Work closely with People Coaches and line managers to ensure alignment, documentation and timely decision-making. Coordinate and track probation review meetings, ensuring outcomes (confirmation, extension or termination of probation) are accurately recorded and communicated. Ensure that any probation extensions are formally documented, with revised objectives and review timelines clearly agreed and logged. Proactively monitor probation timelines to mitigate risk and ensure compliance with internal processes and employment obligations. Day One Experience Provide in-person onboarding support, including meet and greet. Distribute laptops and company merchandise. Facilitate office tours and informal introductions. Support initial laptop setup and IT readiness in collaboration with relevant teams. Coordinate onboarding logistics, supporting People team presentations. People Team Operations Manage and monitor the People team inbox, ensuring timely and professional responses. Maintain accurate and organised digital file management within Microsoft Teams and associated platforms. Support asset management processes, including tracking laptops, peripherals and company merchandise. Coordinate room bookings for onboarding and People-led sessions. Support People systems administration where appropriate. Assist with internal communications initiatives, including newsletters and engagement activities. Support ChatGPT audit and quality assurance activities. Document and maintain clear People processes and guidance to ensure consistency and continuity during team absence. Ensure all people administration is accurate, up to date and compliant, proactively identifying and mitigating risks across hiring, onboarding, probation and offboarding processes. Offboarding Action offboarding checklist items following initiation by the People Coach or line manager. Coordinate the return of client and UBDS group assets, confirming receipt and updating relevant stakeholders. Ensure accurate system updates and documentation to support compliant and efficient offboarding. Role Requirements Experience Minimum of two years' experience in an administrative, HR or People team support role. Demonstrable experience working in a fast-paced, dynamic environment requiring accuracy and attention to detail. Experience supporting onboarding, probation and offboarding processes is desirable. Technical Skills Experience using Human Resources Information Systems (HRIS), ideally BambooHR. Familiarity with service management tools (e.g. FreshService) and Microsoft 365 applications, including Outlook and Teams. Understanding of UK Right to Work requirements and pre-employment screening processes. Skills and Competencies Strong administrative capability with excellent attention to detail. Ability to manage multiple priorities and work accurately at pace. Proactive thinker with the confidence to anticipate needs and follow through to completion. Strong written and verbal communication skills. Collaborative approach, working effectively within an established team. High level of discretion and understanding of confidentiality, data protection and compliance obligations. Personal Attributes Professional, approachable and welcoming manner. Reliable and dependable in a high-trust environment. Committed to delivering a consistently high-quality employee experience. A genuine team player who contributes positively to team culture and operational excellence. The People Experience Co-ordinator will play a critical role in shaping day-to-day employee experience across the UBDS group, ensuring operational excellence, robust probation management, compliance and a seamless colleague journey from onboarding through to offboarding. Why people choose to grow their careers at UBDS Group Professionals choose to grow their careers at UBDS Group for its reputation as a dynamic and forward-thinking organisation that is deeply committed to both innovation and employee development. At UBDS Group, employees are given unique opportunities to work on cutting-edge projects across a diverse range of industries, exposing them to new challenges and learning opportunities that are pivotal for professional growth. The Group's culture emphasises continuous improvement, offering ample training programs, mentorship, and the chance to gain certifications that enhance their skills and marketability. UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solutions that have a tangible impact on the company and its clients. This combination of professional development, a culture of innovation, and the opportunity to make meaningful contributions makes UBDS Group an attractive place for those looking to advance their careers and be at the forefront of technological and operational excellence. Employee Benefits Training - All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies. We want you to grow with us and to help us achieve more Private medical cover for you and your spouse/partner, offered via Vitality Discretionary bonus based on a blend of personal and company performance Holiday - You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidays Electric Vehicle leasing with salary sacrifice Contributed Pension Scheme Death in service cover About UBDS Group At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data and AI, ensuring that every investment advances our commitment to innovation, making a difference, and creating impactful solutions for organisations and society. Equal Opportunities We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Mar 15, 2026
Full time
Role Overview The People Experience Co-ordinator will provide high-quality operational and administrative support across the full employee lifecycle within the UBDS group. This role is central to ensuring a professional, well-organised and positive experience for new starters, existing colleagues and leavers. Working closely with the People team and collaborating across the wider business, the postholder will play a key role in maintaining accurate people administration, supporting onboarding, probation and offboarding processes, and proactively mitigating operational and compliance risks. This is a high-trust, people-facing role with access to sensitive personal and business information. It requires a highly organised individual with strong administrative capability, the ability to work accurately at pace in a fast-moving environment, and a proactive, team-oriented approach. Key Responsibilities Pre-boarding and Onboarding Coordinate pre-boarding activity to ensure a seamless and timely onboarding experience. Monitor and complete onboarding checklist alerts within BambooHR, ensuring all actions are accurately recorded. Update BambooHR with required personal and job information following offer acceptance. Launch onboarding workflows and assign relevant task lists. Conduct passport identification and Right to Work (RTW) checks in line with UK legislation. Initiate and monitor pre-employment screening via Experian, flagging discrepancies and uploading final reports to BambooHR. Set up learning accounts (e.g. iHASCO) and raise system access requests (e.g. FreshService, Kantata). Create candidate profiles in Kantata and liaise with IT Operations to ensure equipment readiness. Coordinate with the Security Controller regarding security clearance (SC) processes and transfers where applicable. Liaise with Capability Champions regarding new starter planning and office availability. Issue welcome communications five days prior to start date. Schedule onboarding sessions, introductory meetings with functional leads and project teams, and facilitate effective handover to delivery teams to ensure early productivity. Probation Administration Act as the primary administrative lead for all probation processes across the UBDS group. Ensure probation objectives are captured and recorded in a timely manner, liaising closely with Capability Champions and Functional Leads to confirm clear and measurable goals. Maintain regular contact with employees throughout their probation period to ensure key milestones and review points are scheduled and completed. Work closely with People Coaches and line managers to ensure alignment, documentation and timely decision-making. Coordinate and track probation review meetings, ensuring outcomes (confirmation, extension or termination of probation) are accurately recorded and communicated. Ensure that any probation extensions are formally documented, with revised objectives and review timelines clearly agreed and logged. Proactively monitor probation timelines to mitigate risk and ensure compliance with internal processes and employment obligations. Day One Experience Provide in-person onboarding support, including meet and greet. Distribute laptops and company merchandise. Facilitate office tours and informal introductions. Support initial laptop setup and IT readiness in collaboration with relevant teams. Coordinate onboarding logistics, supporting People team presentations. People Team Operations Manage and monitor the People team inbox, ensuring timely and professional responses. Maintain accurate and organised digital file management within Microsoft Teams and associated platforms. Support asset management processes, including tracking laptops, peripherals and company merchandise. Coordinate room bookings for onboarding and People-led sessions. Support People systems administration where appropriate. Assist with internal communications initiatives, including newsletters and engagement activities. Support ChatGPT audit and quality assurance activities. Document and maintain clear People processes and guidance to ensure consistency and continuity during team absence. Ensure all people administration is accurate, up to date and compliant, proactively identifying and mitigating risks across hiring, onboarding, probation and offboarding processes. Offboarding Action offboarding checklist items following initiation by the People Coach or line manager. Coordinate the return of client and UBDS group assets, confirming receipt and updating relevant stakeholders. Ensure accurate system updates and documentation to support compliant and efficient offboarding. Role Requirements Experience Minimum of two years' experience in an administrative, HR or People team support role. Demonstrable experience working in a fast-paced, dynamic environment requiring accuracy and attention to detail. Experience supporting onboarding, probation and offboarding processes is desirable. Technical Skills Experience using Human Resources Information Systems (HRIS), ideally BambooHR. Familiarity with service management tools (e.g. FreshService) and Microsoft 365 applications, including Outlook and Teams. Understanding of UK Right to Work requirements and pre-employment screening processes. Skills and Competencies Strong administrative capability with excellent attention to detail. Ability to manage multiple priorities and work accurately at pace. Proactive thinker with the confidence to anticipate needs and follow through to completion. Strong written and verbal communication skills. Collaborative approach, working effectively within an established team. High level of discretion and understanding of confidentiality, data protection and compliance obligations. Personal Attributes Professional, approachable and welcoming manner. Reliable and dependable in a high-trust environment. Committed to delivering a consistently high-quality employee experience. A genuine team player who contributes positively to team culture and operational excellence. The People Experience Co-ordinator will play a critical role in shaping day-to-day employee experience across the UBDS group, ensuring operational excellence, robust probation management, compliance and a seamless colleague journey from onboarding through to offboarding. Why people choose to grow their careers at UBDS Group Professionals choose to grow their careers at UBDS Group for its reputation as a dynamic and forward-thinking organisation that is deeply committed to both innovation and employee development. At UBDS Group, employees are given unique opportunities to work on cutting-edge projects across a diverse range of industries, exposing them to new challenges and learning opportunities that are pivotal for professional growth. The Group's culture emphasises continuous improvement, offering ample training programs, mentorship, and the chance to gain certifications that enhance their skills and marketability. UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solutions that have a tangible impact on the company and its clients. This combination of professional development, a culture of innovation, and the opportunity to make meaningful contributions makes UBDS Group an attractive place for those looking to advance their careers and be at the forefront of technological and operational excellence. Employee Benefits Training - All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies. We want you to grow with us and to help us achieve more Private medical cover for you and your spouse/partner, offered via Vitality Discretionary bonus based on a blend of personal and company performance Holiday - You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidays Electric Vehicle leasing with salary sacrifice Contributed Pension Scheme Death in service cover About UBDS Group At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data and AI, ensuring that every investment advances our commitment to innovation, making a difference, and creating impactful solutions for organisations and society. Equal Opportunities We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
First Military Recruitment Ltd
Fairford, Gloucestershire
GC144: IT Project Manager Location: Fairford Salary: £55,000 pa Overview: First Military Recruitment are currently seeking an IT Project Manager on behalf of our client. We strongly encourage applications from ex-military personnel; however, all candidates will be considered. The successful candidate will help shape and deliver our client s vision and strategy through robust financial and technical planning. Strategic Contribution: Shape and deliver the Company s vision and strategy through robust financial and technological planning. Capability: Build and maintain first-class Finance and IT capabilities that support our client and their associated entities. Financial Leadership: Direct and manage the Company s finances, including budgeting, forecasting, and stewardship of assets. Reporting & Insight: Develop and sustain accurate and timely financial, operational and KPI reporting, supporting decision-making across the business. IT Systems & Software: Oversee the selection, implementation, and lifecycle management of core business systems and software, ensuring they are fit-for-purpose, secure, and deliver value. Cybersecurity & Data Integrity: Protect the organisation s digital assets and data through appropriate governance, controls, and compliance measures. Operational Environment: Create a business and IT environment that protects and optimises the Company s assets financial, physical, and digital. People & Culture: Support the development of a corporate culture and value set that empowers and protects employees and volunteers. Stakeholder Engagement: Foster effective communication and collaboration with internal and external customers, suppliers, and partners. Team Development: Recruit, support, develop, and manage the performance of a high-performing Finance & IT team. Continuous Improvement: Demonstrate, confirm, and review Finance and IT tasks, processes, and deliverables to drive efficiency and innovation. Responsibilities: Leading on the design and implementation of the Company IT and Comms planning, including for Business Continuity. Project Managing all Company and event IT projects including feasibility assessments, system updates, upgrades, risk management, laydown plans and contingency plans. Project manage the IT infrastructure installation of their events. Developing and implementing IT policy and best practice guides for the organisation. Overseeing the training for new and existing staff and, if required, volunteers on systems and software. Ensuring software licensing laws are followed and in place. Lead on GDPR Policy and Practices for the Group. Cybersecurity: Conducting regular system audits and checks on network and data security, ensuring backup procedures are adequate, organising regular penetration testing and following up on recommended actions. Identifying, proposing, and delivering on opportunities to improve and update software and systems. Designing and delivering, in conjunction with the HR Manager, training programs and workshops for staff and volunteers. Lead on appropriate usage of AI within the business. Manage the external stakeholder relationship with all IT providers including Allow Me. Management of IP Telephony. Lead a team including volunteers, employees and suppliers and consultants to plan and deliver the event infrastructure. Responsible for the Infrastructure Continual Improvement Process within IT&C. Competencies: Education: A Level or equivalent standard of education (desirable). Knowledge: Experience working in IT operations. Experience in Cisco configuration (or alternative). Excellent project management skills and strong ability to prioritize. Strong critical thinking and decision-making skills. Experience leading and managing event/greenfield site IT projects. Stakeholder management. IT infrastructure and operations best practices including security, network and systems administration, databases and data storage systems, and phone systems. Skills: Leadership and Management (essential) Verbal communication (essential) Organisation and time management (essential) Ability to work under pressure and to tight deadlines (essential) Numerate and literate with attention to detail (essential) Relationship management (essential) Negotiation skills (essential) Qualities: Trust Safety Innovation Excellence Team Spirit GC144: IT Project Manager Location: Fairford Salary: £55,000 pa
Mar 15, 2026
Full time
GC144: IT Project Manager Location: Fairford Salary: £55,000 pa Overview: First Military Recruitment are currently seeking an IT Project Manager on behalf of our client. We strongly encourage applications from ex-military personnel; however, all candidates will be considered. The successful candidate will help shape and deliver our client s vision and strategy through robust financial and technical planning. Strategic Contribution: Shape and deliver the Company s vision and strategy through robust financial and technological planning. Capability: Build and maintain first-class Finance and IT capabilities that support our client and their associated entities. Financial Leadership: Direct and manage the Company s finances, including budgeting, forecasting, and stewardship of assets. Reporting & Insight: Develop and sustain accurate and timely financial, operational and KPI reporting, supporting decision-making across the business. IT Systems & Software: Oversee the selection, implementation, and lifecycle management of core business systems and software, ensuring they are fit-for-purpose, secure, and deliver value. Cybersecurity & Data Integrity: Protect the organisation s digital assets and data through appropriate governance, controls, and compliance measures. Operational Environment: Create a business and IT environment that protects and optimises the Company s assets financial, physical, and digital. People & Culture: Support the development of a corporate culture and value set that empowers and protects employees and volunteers. Stakeholder Engagement: Foster effective communication and collaboration with internal and external customers, suppliers, and partners. Team Development: Recruit, support, develop, and manage the performance of a high-performing Finance & IT team. Continuous Improvement: Demonstrate, confirm, and review Finance and IT tasks, processes, and deliverables to drive efficiency and innovation. Responsibilities: Leading on the design and implementation of the Company IT and Comms planning, including for Business Continuity. Project Managing all Company and event IT projects including feasibility assessments, system updates, upgrades, risk management, laydown plans and contingency plans. Project manage the IT infrastructure installation of their events. Developing and implementing IT policy and best practice guides for the organisation. Overseeing the training for new and existing staff and, if required, volunteers on systems and software. Ensuring software licensing laws are followed and in place. Lead on GDPR Policy and Practices for the Group. Cybersecurity: Conducting regular system audits and checks on network and data security, ensuring backup procedures are adequate, organising regular penetration testing and following up on recommended actions. Identifying, proposing, and delivering on opportunities to improve and update software and systems. Designing and delivering, in conjunction with the HR Manager, training programs and workshops for staff and volunteers. Lead on appropriate usage of AI within the business. Manage the external stakeholder relationship with all IT providers including Allow Me. Management of IP Telephony. Lead a team including volunteers, employees and suppliers and consultants to plan and deliver the event infrastructure. Responsible for the Infrastructure Continual Improvement Process within IT&C. Competencies: Education: A Level or equivalent standard of education (desirable). Knowledge: Experience working in IT operations. Experience in Cisco configuration (or alternative). Excellent project management skills and strong ability to prioritize. Strong critical thinking and decision-making skills. Experience leading and managing event/greenfield site IT projects. Stakeholder management. IT infrastructure and operations best practices including security, network and systems administration, databases and data storage systems, and phone systems. Skills: Leadership and Management (essential) Verbal communication (essential) Organisation and time management (essential) Ability to work under pressure and to tight deadlines (essential) Numerate and literate with attention to detail (essential) Relationship management (essential) Negotiation skills (essential) Qualities: Trust Safety Innovation Excellence Team Spirit GC144: IT Project Manager Location: Fairford Salary: £55,000 pa
The Opportunity Are you a proactive IT professional looking to move beyond basic support and into digital transformation ? We are representing a premier regional Professional Services firm (130+ users) seeking a versatile IT Assistant to join their established team. This is a newly developed role designed for someone who enjoys a hybrid of high-quality technical support and cutting-edge project work, including AI adoption, PowerBI, and API integrations. The Role Working across the firm s regional office network, you will be a visible, "hands-on" presence. You will support a high-performing user base of consultants and partners while working closely with the IT Director to modernize the firm s technological footprint. Key Responsibilities: Technical Support: Deliver rapid-response hardware and software troubleshooting for a demanding, deadline-driven environment. Digital Innovation: Assist in the roll-out of AI solutions and help build PowerBI reports to unlock the value of the firm's data sets. System Integration: Become an "Advanced Administrator" in industry-specific software and explore API usage to build seamless system integrations. Training & Education: Lead IT inductions for new joiners and conduct small-group workshops on maximizing Microsoft 365 functionality. Security & Compliance: Maintain the firm s Cyber Essentials accreditation and develop "How-To" resources for the company intranet. The Ideal Candidate This role requires a unique blend of technical curiosity and "people skills." You must be comfortable translating complex tech into sensible solutions for non-technical staff. Background: Experience in a structured IT Support environment (Accountancy, Insurance, or similar Professional Services experience is highly desirable). Tech Stack: Strong proficiency in Microsoft 365 and hardware setups. A proactive interest in data visualization (PowerBI) or automation is a significant advantage. Character: A "can-do" attitude with the resilience to maintain composure and a sense of humour in a face-paced, high-pressure environment. Mobility: Due to the multi-site nature of the firm, you must have a full driving licence and access to your own vehicle for regular travel between regional sites.
Mar 14, 2026
Full time
The Opportunity Are you a proactive IT professional looking to move beyond basic support and into digital transformation ? We are representing a premier regional Professional Services firm (130+ users) seeking a versatile IT Assistant to join their established team. This is a newly developed role designed for someone who enjoys a hybrid of high-quality technical support and cutting-edge project work, including AI adoption, PowerBI, and API integrations. The Role Working across the firm s regional office network, you will be a visible, "hands-on" presence. You will support a high-performing user base of consultants and partners while working closely with the IT Director to modernize the firm s technological footprint. Key Responsibilities: Technical Support: Deliver rapid-response hardware and software troubleshooting for a demanding, deadline-driven environment. Digital Innovation: Assist in the roll-out of AI solutions and help build PowerBI reports to unlock the value of the firm's data sets. System Integration: Become an "Advanced Administrator" in industry-specific software and explore API usage to build seamless system integrations. Training & Education: Lead IT inductions for new joiners and conduct small-group workshops on maximizing Microsoft 365 functionality. Security & Compliance: Maintain the firm s Cyber Essentials accreditation and develop "How-To" resources for the company intranet. The Ideal Candidate This role requires a unique blend of technical curiosity and "people skills." You must be comfortable translating complex tech into sensible solutions for non-technical staff. Background: Experience in a structured IT Support environment (Accountancy, Insurance, or similar Professional Services experience is highly desirable). Tech Stack: Strong proficiency in Microsoft 365 and hardware setups. A proactive interest in data visualization (PowerBI) or automation is a significant advantage. Character: A "can-do" attitude with the resilience to maintain composure and a sense of humour in a face-paced, high-pressure environment. Mobility: Due to the multi-site nature of the firm, you must have a full driving licence and access to your own vehicle for regular travel between regional sites.
Trainee Cyber Security Analyst - No Experience Needed Launch your career in IT & Cyber Security - starting today. Looking for a career change? Currently employed but want something more secure and future-focused? Or maybe you're between roles and ready for a fresh start? Train online at your own pace and begin your journey into IT and Cyber Security in as little as 1-3 months. Please note this is a training course and fees apply. Job guaranteed - complete the programme and get a job or your money back. Our candidates earn £30,000-£40,000. Why Cyber Security? Cybercrime is rising every year, and businesses of all sizes urgently need skilled professionals to protect their systems, networks, and data. Cyber Security isn't just a job - it's a long-term, resilient career. How It Works Step 1 - Accredited Online Training Start with globally recognised certifications from CompTIA, the industry leader in IT and Cyber Security training. CompTIA A+ (Core1 & Core2) CompTIA Network+ CompTIA Security+ These globally recognised certifications are the most requested qualifications for IT roles and provide the technical foundation required to progress into Cyber Security. Step 2 - Practical Hands-On Labs Cyber Security is practical. You'll gain real-world experience through lab simulations that allow you to practise: Configuring networks Troubleshooting systems Identifying vulnerabilities Implementing security measures This hands-on experience gives you the confidence employers look for in IT professionals. Step 3 - IT Technician Placement (£30K-£40K) We work with you to secure your first role as an IT Technician, IT Support Analyst, or Helpdesk Engineer. While gaining real industry experience, you'll unlock your second phase of training, including: CompTIA Security+ Optional pathways such as Certified Ethical Hacker (CEH) After 2+ years of experience, you'll be positioned to move into higher-paying Cyber Security roles with average starting salaries from £45,000+. We Get You Hired Our programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. Complete the programme, follow the process, and if you don't land a job, you get your money back. "I started with no IT experience. Within months I was working in a Helpdesk role and now I'm progressing into Cyber Security. The structure and support were incredible." What You Get 100% online, self-paced training Accredited, globally recognised certifications Hands-on practical lab experience 1-to-1 tutor and recruitment support Structured pathway into Cyber Security Job guarantee - get a job or your money back Ready to Start? If you're analytical, motivated, and ready to protect organisations from cyber threats, we'll help you turn that ambition into a secure and rewarding career. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
Mar 14, 2026
Full time
Trainee Cyber Security Analyst - No Experience Needed Launch your career in IT & Cyber Security - starting today. Looking for a career change? Currently employed but want something more secure and future-focused? Or maybe you're between roles and ready for a fresh start? Train online at your own pace and begin your journey into IT and Cyber Security in as little as 1-3 months. Please note this is a training course and fees apply. Job guaranteed - complete the programme and get a job or your money back. Our candidates earn £30,000-£40,000. Why Cyber Security? Cybercrime is rising every year, and businesses of all sizes urgently need skilled professionals to protect their systems, networks, and data. Cyber Security isn't just a job - it's a long-term, resilient career. How It Works Step 1 - Accredited Online Training Start with globally recognised certifications from CompTIA, the industry leader in IT and Cyber Security training. CompTIA A+ (Core1 & Core2) CompTIA Network+ CompTIA Security+ These globally recognised certifications are the most requested qualifications for IT roles and provide the technical foundation required to progress into Cyber Security. Step 2 - Practical Hands-On Labs Cyber Security is practical. You'll gain real-world experience through lab simulations that allow you to practise: Configuring networks Troubleshooting systems Identifying vulnerabilities Implementing security measures This hands-on experience gives you the confidence employers look for in IT professionals. Step 3 - IT Technician Placement (£30K-£40K) We work with you to secure your first role as an IT Technician, IT Support Analyst, or Helpdesk Engineer. While gaining real industry experience, you'll unlock your second phase of training, including: CompTIA Security+ Optional pathways such as Certified Ethical Hacker (CEH) After 2+ years of experience, you'll be positioned to move into higher-paying Cyber Security roles with average starting salaries from £45,000+. We Get You Hired Our programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. Complete the programme, follow the process, and if you don't land a job, you get your money back. "I started with no IT experience. Within months I was working in a Helpdesk role and now I'm progressing into Cyber Security. The structure and support were incredible." What You Get 100% online, self-paced training Accredited, globally recognised certifications Hands-on practical lab experience 1-to-1 tutor and recruitment support Structured pathway into Cyber Security Job guarantee - get a job or your money back Ready to Start? If you're analytical, motivated, and ready to protect organisations from cyber threats, we'll help you turn that ambition into a secure and rewarding career. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That's why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America's Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. What we are looking for: Semperis is looking for a passionate and results-driven Enterprise Customer Success Manager to join our team. What you will be doing: As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. You will be an essential member of our Customer Success team, collaborating closely with cross-functional teams including Technical Delivery and Sales teams to maximize opportunities for our Enterprise Business customers and Semperis. Our Customer Success Managers are strategic and empathetic communicators who can convey complex concepts in a clear and concise manner. Our CSM will build and nurture long-lasting relationships across multiple client accounts. Our CSM's strengths include the ability to identify gaps in the product and internal operations and build effective and scalable solutions to address them. Our CSM will also onboard new customers, ensuring a smooth and successful implementation of our solutions. You will be responsible for: Design a success plan for a Book of Business of strategic customers throughout their lifecycle. From onboarding and implementation through upsell, cross-sell, and renewal, you will guide your customer down the path of success every step of the way to reach their business objectives and operational goals. You will be empowered to achieve and report on customer health, satisfaction, retention, and growth targets. Act as the voice of the customer, gather insights to provide feedback to internal teams including our Product Development team. Collaborate on new developments to ensure the product suits our client's needs. Lead training sessions to ensure that the product is meeting user needs and is being used widely enough to have concrete impact on our customers' operations. Monitor recordkeeping to ensure that relevant customer information is captured to enable informed, personalized customer interactions with Semperis Support, Customer Success (CS), Sales, etc. Develop and execute programs for ongoing customer development (health checks, product upgrades, workshops, etc.) Identify potential customer references and assist with development of customer case studies Gain and maintain an understanding of Semperis technology, products, and services In addition to managing an assigned customer segment, assist with development and enhancement of processes and systems for the overall Semperis CS program What you will bring to the table: 5+ years' experience as a Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. Aptitude and drive to develop and maintain an essential understanding ofSemperissolutions and related Microsoft technologies including Active Directory and Entra Years of experience working with C-level Executives that includes meetings, high-level presentations, and collaborative discussions Ability to understand and explain technical cybersecurity data Excellent communication and project management skills Proactive; ability to build and maintain strong relationships with customers, anticipate customer needs and have solutions ready when they are Intellectually curious; driven to expand the cybersecurity domain and professional expertise Responsive and adaptive to changing situations Genuine desire to work with customers. Preferences: Experience with SFDC, and Active Directory Why Join Semperis? You'll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you're someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life-we'd love to meet you. Semperis maintains office locations in several cities across the globe. Candidates who reside within 45 miles of one of our offices-or where the job description specifies a required location-will follow our hybrid work model. This includes working onsite some days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.
Mar 14, 2026
Full time
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That's why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America's Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. What we are looking for: Semperis is looking for a passionate and results-driven Enterprise Customer Success Manager to join our team. What you will be doing: As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. You will be an essential member of our Customer Success team, collaborating closely with cross-functional teams including Technical Delivery and Sales teams to maximize opportunities for our Enterprise Business customers and Semperis. Our Customer Success Managers are strategic and empathetic communicators who can convey complex concepts in a clear and concise manner. Our CSM will build and nurture long-lasting relationships across multiple client accounts. Our CSM's strengths include the ability to identify gaps in the product and internal operations and build effective and scalable solutions to address them. Our CSM will also onboard new customers, ensuring a smooth and successful implementation of our solutions. You will be responsible for: Design a success plan for a Book of Business of strategic customers throughout their lifecycle. From onboarding and implementation through upsell, cross-sell, and renewal, you will guide your customer down the path of success every step of the way to reach their business objectives and operational goals. You will be empowered to achieve and report on customer health, satisfaction, retention, and growth targets. Act as the voice of the customer, gather insights to provide feedback to internal teams including our Product Development team. Collaborate on new developments to ensure the product suits our client's needs. Lead training sessions to ensure that the product is meeting user needs and is being used widely enough to have concrete impact on our customers' operations. Monitor recordkeeping to ensure that relevant customer information is captured to enable informed, personalized customer interactions with Semperis Support, Customer Success (CS), Sales, etc. Develop and execute programs for ongoing customer development (health checks, product upgrades, workshops, etc.) Identify potential customer references and assist with development of customer case studies Gain and maintain an understanding of Semperis technology, products, and services In addition to managing an assigned customer segment, assist with development and enhancement of processes and systems for the overall Semperis CS program What you will bring to the table: 5+ years' experience as a Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. Aptitude and drive to develop and maintain an essential understanding ofSemperissolutions and related Microsoft technologies including Active Directory and Entra Years of experience working with C-level Executives that includes meetings, high-level presentations, and collaborative discussions Ability to understand and explain technical cybersecurity data Excellent communication and project management skills Proactive; ability to build and maintain strong relationships with customers, anticipate customer needs and have solutions ready when they are Intellectually curious; driven to expand the cybersecurity domain and professional expertise Responsive and adaptive to changing situations Genuine desire to work with customers. Preferences: Experience with SFDC, and Active Directory Why Join Semperis? You'll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you're someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life-we'd love to meet you. Semperis maintains office locations in several cities across the globe. Candidates who reside within 45 miles of one of our offices-or where the job description specifies a required location-will follow our hybrid work model. This includes working onsite some days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.
Information Security Manager £70,000 £80,000 Remote (UK) Eligible for SC/DV Clearance Protect. Enable. Lead. Join TwinStream a dynamic, engineering-led consultancy born from real-world problem solvers within UK government organisations. We bring technical excellence to complex missions, and now we re looking for someone who can elevate our security posture as we continue to grow. If you want a role where you're trusted, empowered, and hands-on with real impact this is it. Why TwinStream? In 2019, our founders united their expertise to build a business that delivers exceptional service and cutting-edge solutions across government, defence, and highly regulated sectors. Today, TwinStream teams operate both on-site with clients and remotely nationwide, supporting high-stakes, high-impact work. We're scaling rapidly and your voice will matter. The Role: Information Security Manager We re searching for a practical, proactive, mid-to-senior InfoSec practitioner who thrives on doing not just advising. This is a delivery-focused role, perfect for someone who enjoys: Crafting and updating policies Driving governance, risk, and compliance Embedding secure-by-design practices Boosting security awareness and culture Being the go-to security expert within the business You ll work independently, without line management duties, owning day-to-day information security operations. Our IT teams handle the tooling your mission is governance, risk, compliance, and enabling secure delivery. What You ll Be Doing Own and manage all information security incidents & organisational risks Maintain and evolve our Information Security Management System (ISMS) Lead policy creation, updates, and compliance tracking Drive continuous improvement of security practices and behaviours Ensure compliance with ISO 27001, Cyber Essentials Plus, UK GDPR, and MOD CSM v3/v4 Plan, coordinate, and support internal/external audits and pen tests Embed security into projects, cloud services, and software delivery Deliver engaging security training and awareness sessions Contribute to Business Continuity, Disaster Recovery, and internal audit Act as TwinStream s primary point of contact for all things InfoSec What You ll Bring Proven experience as an Information Security Manager or similar Strong experience in incident management, risk governance, and practical InfoSec delivery Ability to embed security into modern software development and cloud environments Strong knowledge of ISO 27001, Cyber Essentials Plus, and UK regulatory requirements Excellent communication skills confident translating security for all audiences Comfortable working remotely in a flexible, fast-paced environment Relevant certifications (e.g., CISSP, CISM, ISO 27001 Lead Implementer/Auditor) Eligible for UK Security Clearance (minimum SC) Why You ll Love Working With Us 8% employer pension contribution Private medical cover including dental & optical (for you and your family) Learning & development autonomy you drive your growth Flexible remote working that actually supports your life Electric vehicle salary sacrifice scheme Cycle to Work + Life Assurance 28 days holiday + bank holidays Quarterly meet-ups, summer party & Christmas celebrations We re building something special and you ll be at the heart of it. Ready to make your mark? Join a team where your expertise shapes how we protect people, systems, and missions that matter. Apply now and take the next step with TwinStream.
Mar 14, 2026
Full time
Information Security Manager £70,000 £80,000 Remote (UK) Eligible for SC/DV Clearance Protect. Enable. Lead. Join TwinStream a dynamic, engineering-led consultancy born from real-world problem solvers within UK government organisations. We bring technical excellence to complex missions, and now we re looking for someone who can elevate our security posture as we continue to grow. If you want a role where you're trusted, empowered, and hands-on with real impact this is it. Why TwinStream? In 2019, our founders united their expertise to build a business that delivers exceptional service and cutting-edge solutions across government, defence, and highly regulated sectors. Today, TwinStream teams operate both on-site with clients and remotely nationwide, supporting high-stakes, high-impact work. We're scaling rapidly and your voice will matter. The Role: Information Security Manager We re searching for a practical, proactive, mid-to-senior InfoSec practitioner who thrives on doing not just advising. This is a delivery-focused role, perfect for someone who enjoys: Crafting and updating policies Driving governance, risk, and compliance Embedding secure-by-design practices Boosting security awareness and culture Being the go-to security expert within the business You ll work independently, without line management duties, owning day-to-day information security operations. Our IT teams handle the tooling your mission is governance, risk, compliance, and enabling secure delivery. What You ll Be Doing Own and manage all information security incidents & organisational risks Maintain and evolve our Information Security Management System (ISMS) Lead policy creation, updates, and compliance tracking Drive continuous improvement of security practices and behaviours Ensure compliance with ISO 27001, Cyber Essentials Plus, UK GDPR, and MOD CSM v3/v4 Plan, coordinate, and support internal/external audits and pen tests Embed security into projects, cloud services, and software delivery Deliver engaging security training and awareness sessions Contribute to Business Continuity, Disaster Recovery, and internal audit Act as TwinStream s primary point of contact for all things InfoSec What You ll Bring Proven experience as an Information Security Manager or similar Strong experience in incident management, risk governance, and practical InfoSec delivery Ability to embed security into modern software development and cloud environments Strong knowledge of ISO 27001, Cyber Essentials Plus, and UK regulatory requirements Excellent communication skills confident translating security for all audiences Comfortable working remotely in a flexible, fast-paced environment Relevant certifications (e.g., CISSP, CISM, ISO 27001 Lead Implementer/Auditor) Eligible for UK Security Clearance (minimum SC) Why You ll Love Working With Us 8% employer pension contribution Private medical cover including dental & optical (for you and your family) Learning & development autonomy you drive your growth Flexible remote working that actually supports your life Electric vehicle salary sacrifice scheme Cycle to Work + Life Assurance 28 days holiday + bank holidays Quarterly meet-ups, summer party & Christmas celebrations We re building something special and you ll be at the heart of it. Ready to make your mark? Join a team where your expertise shapes how we protect people, systems, and missions that matter. Apply now and take the next step with TwinStream.
The Recruitment Bureau (Kent) Ltd
Northampton, Northamptonshire
SQL Server and Infrastructure Engineer Northampton (Rural High-Tech Site) Full Time Permanent Office Based The Opportunity My client is a UK based innovator in advanced security and intelligence technology, designing and manufacturing products that are trusted by law enforcement and government agencies around the world. From Technical Surveillance Counter Measures (TSCM) and lawful interception to border security and specialist training, they deliver mission-critical solutions with precision and integrity. Their products have recently been recognised with a prestigious international industry award at a major counterespionage conference in the US. These are people at the very top of their field. They are now looking for a Database and Infrastructure Engineer to join their team at their rural high-tech headquarters near Northampton. This is a unique role that bridges Database Administration and Systems Engineering, built for someone who thrives on variety, ownership and real technical challenge. Please note this is a fully office based position and due to the rural location your own transport is essential. The Role You'll be responsible for the heartbeat of their customer platforms, keeping complex, high-availability systems running 24/7 for clients who simply cannot afford downtime. This is far more than a maintenance position. You'll be optimising performance, designing resilient architectures, and on occasion travelling internationally to support client deployments. Key Responsibilities Database Mastery: Performance-tuning and maintaining Microsoft SQL Server (Availability Groups and Replication), ensuring rock-solid reliability across all environments. Infrastructure Resilience: Configuring firewalls, VPNs and networking to deliver seamless, secure connectivity at all times. Virtualisation: Managing vCenter and vSphere environments that host mission-critical applications. Client Support: Providing technical expertise for internal systems and occasionally supporting international client installations when needed. Best Practice: Documenting processes and maintaining a standard of excellence across every deployment. What They're Looking For You're a pragmatic problem-solver who enjoys the variety of managing both the data and the infrastructure it lives on. You don't need to be handed a task list. You spot what needs doing and you get on with it. Essential Experience Strong proficiency in Microsoft SQL Server and preferably, but not essentially, also MySQL, with solid High Availability knowledge including Clusters, Replication and Galera. A firm understanding of networking and security (firewalls, VPN configuration), hands-on VMware experience (vSphere and vCenter), and a full UK driving licence. As the site is rurally located, your own transport is a must. Nice to Have Exposure to Neo4J or cloud technologies, knowledge of Linux (Ubuntu) and Active Directory, an interest in IoT protocols such as MQTT or LoRaWAN, IP camera systems, or experience delivering technical training to non-technical audiences. Why This Role? This is an environment where innovation is genuinely rewarded and your contribution is visible. The package reflects that. Reward: Competitive salary plus a Class A share reward scheme for exceptional contributors, company pension and financial planning services. Growth: Structured mentoring and a clear pathway into broader Cyber Security or Lead Infrastructure roles. Culture: A collaborative, open-door team where your voice carries real weight, built on three simple values: collaborative, supportive, innovative. Wellbeing: Health and wellbeing programme and free on-site parking. Purpose: You'll be working on award-winning, UK-designed products that have a genuine real-world impact on global security. Secure Today. Protect Tomorrow. Next Steps If you're looking for more variety, more responsibility and more meaning than a standard DBA or SysAdmin role can offer, we'd love to hear from you.
Mar 14, 2026
Full time
SQL Server and Infrastructure Engineer Northampton (Rural High-Tech Site) Full Time Permanent Office Based The Opportunity My client is a UK based innovator in advanced security and intelligence technology, designing and manufacturing products that are trusted by law enforcement and government agencies around the world. From Technical Surveillance Counter Measures (TSCM) and lawful interception to border security and specialist training, they deliver mission-critical solutions with precision and integrity. Their products have recently been recognised with a prestigious international industry award at a major counterespionage conference in the US. These are people at the very top of their field. They are now looking for a Database and Infrastructure Engineer to join their team at their rural high-tech headquarters near Northampton. This is a unique role that bridges Database Administration and Systems Engineering, built for someone who thrives on variety, ownership and real technical challenge. Please note this is a fully office based position and due to the rural location your own transport is essential. The Role You'll be responsible for the heartbeat of their customer platforms, keeping complex, high-availability systems running 24/7 for clients who simply cannot afford downtime. This is far more than a maintenance position. You'll be optimising performance, designing resilient architectures, and on occasion travelling internationally to support client deployments. Key Responsibilities Database Mastery: Performance-tuning and maintaining Microsoft SQL Server (Availability Groups and Replication), ensuring rock-solid reliability across all environments. Infrastructure Resilience: Configuring firewalls, VPNs and networking to deliver seamless, secure connectivity at all times. Virtualisation: Managing vCenter and vSphere environments that host mission-critical applications. Client Support: Providing technical expertise for internal systems and occasionally supporting international client installations when needed. Best Practice: Documenting processes and maintaining a standard of excellence across every deployment. What They're Looking For You're a pragmatic problem-solver who enjoys the variety of managing both the data and the infrastructure it lives on. You don't need to be handed a task list. You spot what needs doing and you get on with it. Essential Experience Strong proficiency in Microsoft SQL Server and preferably, but not essentially, also MySQL, with solid High Availability knowledge including Clusters, Replication and Galera. A firm understanding of networking and security (firewalls, VPN configuration), hands-on VMware experience (vSphere and vCenter), and a full UK driving licence. As the site is rurally located, your own transport is a must. Nice to Have Exposure to Neo4J or cloud technologies, knowledge of Linux (Ubuntu) and Active Directory, an interest in IoT protocols such as MQTT or LoRaWAN, IP camera systems, or experience delivering technical training to non-technical audiences. Why This Role? This is an environment where innovation is genuinely rewarded and your contribution is visible. The package reflects that. Reward: Competitive salary plus a Class A share reward scheme for exceptional contributors, company pension and financial planning services. Growth: Structured mentoring and a clear pathway into broader Cyber Security or Lead Infrastructure roles. Culture: A collaborative, open-door team where your voice carries real weight, built on three simple values: collaborative, supportive, innovative. Wellbeing: Health and wellbeing programme and free on-site parking. Purpose: You'll be working on award-winning, UK-designed products that have a genuine real-world impact on global security. Secure Today. Protect Tomorrow. Next Steps If you're looking for more variety, more responsibility and more meaning than a standard DBA or SysAdmin role can offer, we'd love to hear from you.
We're looking for people with the skills and vision to build a better tomorrow. Join our Digital Industries division as a Senior Systems Engineer - PCS7 and help us reimagine the world by finding solutions and making the world a smarter place for tomorrow. Our project team is based in Manchester within the Process Automation division at Siemens. The team is a group of expert engineers responsible for producing high quality software solutions on time and within budget for high profile global customers. As a team we are guided by our forward-thinking hybrid working policy, allowing us to balance working in the office 2-3 days a week, and combining remote working using the full scope of Microsoft collaboration tools to work effectively. Your role will deliver PCS7 solutions to customers that cover a variety of industry areas that may vary from Green technologies to Pharma, Chemical, Food, Manufacturing, and bespoke technology areas. It's exceptionally important to us that our people enjoy their work and therefore we take great pride in having a friendly, helpful, and engaging culture. We also appreciate that development and training is meaningful to many and that's why we have a supportive environment that invests in our employee's development, whether that's Chartership, training or mentoring. This role will report to the Engineering Manager and be responsible for project delivery, and leading a small technical project team You will create impact by: Technical production of high-quality software solutions on time and within budget. Be involved in the writing/co-ordination of Functional Design Specifications and associated documents. Be involved in the testing of all software produced and configuration of systems to satisfy the client's application. Working within a project team, delegating tasks and ensure that all activities are co-ordinated with the designated Lead Engineer & Project Manager. Working with a diverse multicultural team that are willing to develop and grow through shared experience and knowledge. Deliver projects that support the DEGREE strategic goals of Siemens Your success is grounded in: A good all-round knowledge and significant experience in PCS7 control engineering. A development path aligned with functional safety technology A qualification or equivalent experience in the process control field of work. Experience of software & engineering in the process control with demonstrable experience of PCS7 preferably on Version 9 and above. Experience of writing technical documents. Be highly motivated and work on their own initiative and within a team. Good to have but not essential experience as learning pathways are available: Functional safety experience aligned with IEC 61511/61508 Cyber security experience aligned with IEC 62443 What can we offer? Performance-Based Bonus: Enjoy an annual bonus linked to the company's performance Flexible Working Hours: Achieve a healthy work-life balance with our flexible working arrangements Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%. Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days. We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world-because we know that a diverse set of minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.
Mar 13, 2026
Full time
We're looking for people with the skills and vision to build a better tomorrow. Join our Digital Industries division as a Senior Systems Engineer - PCS7 and help us reimagine the world by finding solutions and making the world a smarter place for tomorrow. Our project team is based in Manchester within the Process Automation division at Siemens. The team is a group of expert engineers responsible for producing high quality software solutions on time and within budget for high profile global customers. As a team we are guided by our forward-thinking hybrid working policy, allowing us to balance working in the office 2-3 days a week, and combining remote working using the full scope of Microsoft collaboration tools to work effectively. Your role will deliver PCS7 solutions to customers that cover a variety of industry areas that may vary from Green technologies to Pharma, Chemical, Food, Manufacturing, and bespoke technology areas. It's exceptionally important to us that our people enjoy their work and therefore we take great pride in having a friendly, helpful, and engaging culture. We also appreciate that development and training is meaningful to many and that's why we have a supportive environment that invests in our employee's development, whether that's Chartership, training or mentoring. This role will report to the Engineering Manager and be responsible for project delivery, and leading a small technical project team You will create impact by: Technical production of high-quality software solutions on time and within budget. Be involved in the writing/co-ordination of Functional Design Specifications and associated documents. Be involved in the testing of all software produced and configuration of systems to satisfy the client's application. Working within a project team, delegating tasks and ensure that all activities are co-ordinated with the designated Lead Engineer & Project Manager. Working with a diverse multicultural team that are willing to develop and grow through shared experience and knowledge. Deliver projects that support the DEGREE strategic goals of Siemens Your success is grounded in: A good all-round knowledge and significant experience in PCS7 control engineering. A development path aligned with functional safety technology A qualification or equivalent experience in the process control field of work. Experience of software & engineering in the process control with demonstrable experience of PCS7 preferably on Version 9 and above. Experience of writing technical documents. Be highly motivated and work on their own initiative and within a team. Good to have but not essential experience as learning pathways are available: Functional safety experience aligned with IEC 61511/61508 Cyber security experience aligned with IEC 62443 What can we offer? Performance-Based Bonus: Enjoy an annual bonus linked to the company's performance Flexible Working Hours: Achieve a healthy work-life balance with our flexible working arrangements Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%. Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days. We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world-because we know that a diverse set of minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.
Swimlane is redefining security operations with Agentic AI automation that empowers organizations to work smarter, respond faster, and stay ahead of threats. Our low-code platform combines automation, orchestration, and intelligent reasoning to unlock true operational autonomy across the modern SOC. At Swimlane, we put people first. We foster a culture of innovation, trust, and continuous improvement-where your ideas matter and your work drives meaningful change. Join us and help build the next era of Agentic AI-powered security operations. About the role As a Customer Success Manager at Swimlane, you will own the post sale experience for a portfolio of enterprise customers, driving retention, expansion, and product adoption. You'll act as a trusted advisor to security leaders, using AI driven insights, CRM systems, and customer success platforms to proactively manage risk, deliver value, and scale impact. You will work cross functionally with Sales, Product, Support, and Operations, and serve as a key voice of the customer within the organization. This is a UK based or European country based position, and will be supporting our customers across EMEA. What you'll do Own customer health, satisfaction, and gross/net revenue retention targets Drive adoption and value realization using product usage data, health scores, and predictive risk signals Identify and mitigate churn risk through proactive, cross functional action plans Build strong relationships with executive sponsors and day to day users Lead strategic customer reviews using clear, data backed insights Partner with Sales on renewals, expansions, and growth opportunities Manage sales to delivery transitions and support new product rollouts Track and elevate priority support issues while managing customer expectations Maintain accurate customer data and success plans in CRM and Customer Success platforms Improve CS processes through automation and AI enabled workflows Qualifications Minimum Qualifications 5+ years in enterprise B2B software roles; 3+ years in Customer Success managing large customers Experience working with complex, technical products; cybersecurity experience preferred Proficiency with CRM platforms (Salesforce preferred) and Customer Success tools (e.g., Gainsight, Totango, Planhat) Comfort using product usage analytics, dashboards, and customer health metrics Strong analytical, communication, and executive facing skills Ability to thrive in a fast paced SaaS environment Bonus Qualifications Experience using AI copilots, automation, or predictive analytics in Customer Success Background in high growth SaaS or cybersecurity environments This is a remote role based in the UK or the broader Europe region; candidates must currently reside and be a resident of the United Kingdom or a European country to be considered for this position. The Perks of Being a Swimlaner Competitive Benefits & Compensation Stock Options Training & Professional Development Opportunities MacBook Pro Great Company Culture We value collaboration and innovation Here at Swimlane, our core focus is to Automate the World of Security and we strive to represent our five core values in everything we do: Punch above your weight class - We make the most of our circumstances and constantly surprise and impress with our ability to deliver. Be a happy innovator - The hard problems are the fun problems to solve, we're excited to take on difficult challenges and find creative solutions. Always be leveling up - We are continuously improving, embracing change, and consuming information to better ourselves and each other. Move at the speed of WOW - We work with an extreme sense of urgency, but we never compromise quality. Have honesty and integrity in 'all the things' - We make decisions with the best of intentions, doing what is right for as many stakeholders as possible. What's the best thing about working at Swimlane? If you ask the team, they'll tell you it's the people. Swimlaners are innovative, collaborative, and driven by the purpose of revolutionizing the way security teams automate and respond to alerts. Headquartered in beautiful Denver, Colorado, Swimlane's staff spans 28 states and 23 countries! To complete your application, please submit your resume to
Mar 13, 2026
Full time
Swimlane is redefining security operations with Agentic AI automation that empowers organizations to work smarter, respond faster, and stay ahead of threats. Our low-code platform combines automation, orchestration, and intelligent reasoning to unlock true operational autonomy across the modern SOC. At Swimlane, we put people first. We foster a culture of innovation, trust, and continuous improvement-where your ideas matter and your work drives meaningful change. Join us and help build the next era of Agentic AI-powered security operations. About the role As a Customer Success Manager at Swimlane, you will own the post sale experience for a portfolio of enterprise customers, driving retention, expansion, and product adoption. You'll act as a trusted advisor to security leaders, using AI driven insights, CRM systems, and customer success platforms to proactively manage risk, deliver value, and scale impact. You will work cross functionally with Sales, Product, Support, and Operations, and serve as a key voice of the customer within the organization. This is a UK based or European country based position, and will be supporting our customers across EMEA. What you'll do Own customer health, satisfaction, and gross/net revenue retention targets Drive adoption and value realization using product usage data, health scores, and predictive risk signals Identify and mitigate churn risk through proactive, cross functional action plans Build strong relationships with executive sponsors and day to day users Lead strategic customer reviews using clear, data backed insights Partner with Sales on renewals, expansions, and growth opportunities Manage sales to delivery transitions and support new product rollouts Track and elevate priority support issues while managing customer expectations Maintain accurate customer data and success plans in CRM and Customer Success platforms Improve CS processes through automation and AI enabled workflows Qualifications Minimum Qualifications 5+ years in enterprise B2B software roles; 3+ years in Customer Success managing large customers Experience working with complex, technical products; cybersecurity experience preferred Proficiency with CRM platforms (Salesforce preferred) and Customer Success tools (e.g., Gainsight, Totango, Planhat) Comfort using product usage analytics, dashboards, and customer health metrics Strong analytical, communication, and executive facing skills Ability to thrive in a fast paced SaaS environment Bonus Qualifications Experience using AI copilots, automation, or predictive analytics in Customer Success Background in high growth SaaS or cybersecurity environments This is a remote role based in the UK or the broader Europe region; candidates must currently reside and be a resident of the United Kingdom or a European country to be considered for this position. The Perks of Being a Swimlaner Competitive Benefits & Compensation Stock Options Training & Professional Development Opportunities MacBook Pro Great Company Culture We value collaboration and innovation Here at Swimlane, our core focus is to Automate the World of Security and we strive to represent our five core values in everything we do: Punch above your weight class - We make the most of our circumstances and constantly surprise and impress with our ability to deliver. Be a happy innovator - The hard problems are the fun problems to solve, we're excited to take on difficult challenges and find creative solutions. Always be leveling up - We are continuously improving, embracing change, and consuming information to better ourselves and each other. Move at the speed of WOW - We work with an extreme sense of urgency, but we never compromise quality. Have honesty and integrity in 'all the things' - We make decisions with the best of intentions, doing what is right for as many stakeholders as possible. What's the best thing about working at Swimlane? If you ask the team, they'll tell you it's the people. Swimlaners are innovative, collaborative, and driven by the purpose of revolutionizing the way security teams automate and respond to alerts. Headquartered in beautiful Denver, Colorado, Swimlane's staff spans 28 states and 23 countries! To complete your application, please submit your resume to
DGH Recruitment Ltd
Newcastle Upon Tyne, Tyne And Wear
Cyber Security Analyst DGH Recruitment are currently recruiting on behalf of a leading client in the professional services industry who require a Cyber Security Analyst to join the firm in Newcastle. The scope of the Information Security function includes all strategic security planning and control oversight to ensure effective risk mitigation takes place within the firm. The team operates a number of security solutions directly, such as anti-malware solutions, Internet security proxy servers, and the vulnerability scanning platforms. Key Responsibilities: Review, action, and escalate, any unusual event behaviour identified. Assist with development and maintenance of the Firm-wide security infrastructure configuration, policies and procedures, identifying improvements to procedures, and reporting on incidents. Actively promote security governance in support of the Information Security policies, to ensure appropriate measures are taken to secure the Firm's confidentiality and integrity. Encourage cooperative working with all business functions to achieve shared goals, ensuring skills transfer and technical security awareness within the teams. This includes writing process documents and conducting training. Key Skills and Experience: At least 5 years' experience working within Information Security infrastructure or vocation to move from another technical discipline. Proven ability to adapt quickly to emerging threats or new information, shifting focus as needed. Demonstrated expertise in Microsoft 365 Defender and Azure Sentinel for detecting, investigating, and responding to suspicious behaviors and anomalous activities. Familiarity with endpoint security solutions and security infrastructure, including EDR, vulnerability management tools, DLP solutions, and removable media encryption. Working knowledge of cloud based web and email filtering solutions such as , Zscaler, Mimecast, Proofpoint, or Cisco. Experience with securing cloud environments (AWS, Azure, GCP), including configuration management, identity and access controls, monitoring, and incident response. Familiarity with cloud security tools (e.g., Microsoft Defender for Cloud, AWS Security Hub), and cloud compliance frameworks (e.g., CIS, CSA CCM) is highly desirable. Experience with security automation and orchestration, including the use of scripting languages (such as PowerShell or Python) and SOAR platforms to streamline incident response, automate repetitive tasks, and enhance overall security operations. Strong knowledge of security technologies (e.g., firewalls, IDS/IPS, EDR, SIEM) Technical bachelor's degree or equivalent IT / Information Security experience (required) Security-related certification e.g. CompTIA Security+, GSEC, CISSP, CISA, CCSP (preferred). Good understanding of security frameworks such as ISO 27001, NIST, Mitre (preferred) Cyber Security Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Mar 13, 2026
Full time
Cyber Security Analyst DGH Recruitment are currently recruiting on behalf of a leading client in the professional services industry who require a Cyber Security Analyst to join the firm in Newcastle. The scope of the Information Security function includes all strategic security planning and control oversight to ensure effective risk mitigation takes place within the firm. The team operates a number of security solutions directly, such as anti-malware solutions, Internet security proxy servers, and the vulnerability scanning platforms. Key Responsibilities: Review, action, and escalate, any unusual event behaviour identified. Assist with development and maintenance of the Firm-wide security infrastructure configuration, policies and procedures, identifying improvements to procedures, and reporting on incidents. Actively promote security governance in support of the Information Security policies, to ensure appropriate measures are taken to secure the Firm's confidentiality and integrity. Encourage cooperative working with all business functions to achieve shared goals, ensuring skills transfer and technical security awareness within the teams. This includes writing process documents and conducting training. Key Skills and Experience: At least 5 years' experience working within Information Security infrastructure or vocation to move from another technical discipline. Proven ability to adapt quickly to emerging threats or new information, shifting focus as needed. Demonstrated expertise in Microsoft 365 Defender and Azure Sentinel for detecting, investigating, and responding to suspicious behaviors and anomalous activities. Familiarity with endpoint security solutions and security infrastructure, including EDR, vulnerability management tools, DLP solutions, and removable media encryption. Working knowledge of cloud based web and email filtering solutions such as , Zscaler, Mimecast, Proofpoint, or Cisco. Experience with securing cloud environments (AWS, Azure, GCP), including configuration management, identity and access controls, monitoring, and incident response. Familiarity with cloud security tools (e.g., Microsoft Defender for Cloud, AWS Security Hub), and cloud compliance frameworks (e.g., CIS, CSA CCM) is highly desirable. Experience with security automation and orchestration, including the use of scripting languages (such as PowerShell or Python) and SOAR platforms to streamline incident response, automate repetitive tasks, and enhance overall security operations. Strong knowledge of security technologies (e.g., firewalls, IDS/IPS, EDR, SIEM) Technical bachelor's degree or equivalent IT / Information Security experience (required) Security-related certification e.g. CompTIA Security+, GSEC, CISSP, CISA, CCSP (preferred). Good understanding of security frameworks such as ISO 27001, NIST, Mitre (preferred) Cyber Security Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Customer Success Manager page is loaded Customer Success Managerremote type: In Officelocations: Milton Keynes, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-113972 It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Customer Success Account Manager An exciting opportunity has arisen for a driven and customer-focused professional to join our Customer Success Team within the Cloud division. This role is pivotal in ensuring customer satisfaction, revenue retention, and business growth across our cloud solutions - building of a long-term relationship within assigned customers. What your role as a Customer Success Account Manager will involve: Serve as the cloud business expert and main point of contact for all Ingram Micro Cloud vendor offerings, such as Microsoft, Google and more. Build and nurture strong relationships to drive retention and account growth. Develop and execute a proactive and customer specific business strategy to grow and retain the recurring revenue base within assigned customer base. Know your assigned customers' business inside out. Retain and grow assigned customer revenues by successfully managing subscription/end customer retention, renewal, and up-sell rates. Become an expert & nurture growth in primary practice areas i.e. CyberSecurity, Collaboration, Productivity, or IaaS. Build customer-specific business plans for key vendor partners like Microsoft, Google, AWS and more. Collaborate and liaise with other Ingram Micro (local & global) teams. Work closely with sales, platform success and support resources to deliver exceptional customer experience. Serve as Voice of the Customer by soliciting and presenting business feedback to sales, vendor management and finance teams. Develop and share best practices amongst team members to continuously improve customer experience and increase revenue & end customer retention and growth. To set you up for success, we are looking for the following skills and experience: Experience in customer success, account management, or sales, with a history of supporting revenue growth. Knowledge and experience in Cybersecurity is highly valued. Ability to manage multiple accounts and build collaborative partnerships. Experience navigating multi-tiered relationships with customers and service providers. An adaptable and solution-focused mindset with excellent communication skills. Willingness and ability to travel up to 25% of the time. Ethical, solution-focused mindset with a commitment to teamwork, continuous learning, and shared success. Ability to manage customer escalations and proactively address potential challenges. We Are Ingram Micro Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage(TM), our AI-powered digital platform, we offer what we believe to be the industry's first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at . Make an application to join the team! None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.It's no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro's contribution a reality: helping businesses grow,
Mar 12, 2026
Full time
Customer Success Manager page is loaded Customer Success Managerremote type: In Officelocations: Milton Keynes, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-113972 It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Customer Success Account Manager An exciting opportunity has arisen for a driven and customer-focused professional to join our Customer Success Team within the Cloud division. This role is pivotal in ensuring customer satisfaction, revenue retention, and business growth across our cloud solutions - building of a long-term relationship within assigned customers. What your role as a Customer Success Account Manager will involve: Serve as the cloud business expert and main point of contact for all Ingram Micro Cloud vendor offerings, such as Microsoft, Google and more. Build and nurture strong relationships to drive retention and account growth. Develop and execute a proactive and customer specific business strategy to grow and retain the recurring revenue base within assigned customer base. Know your assigned customers' business inside out. Retain and grow assigned customer revenues by successfully managing subscription/end customer retention, renewal, and up-sell rates. Become an expert & nurture growth in primary practice areas i.e. CyberSecurity, Collaboration, Productivity, or IaaS. Build customer-specific business plans for key vendor partners like Microsoft, Google, AWS and more. Collaborate and liaise with other Ingram Micro (local & global) teams. Work closely with sales, platform success and support resources to deliver exceptional customer experience. Serve as Voice of the Customer by soliciting and presenting business feedback to sales, vendor management and finance teams. Develop and share best practices amongst team members to continuously improve customer experience and increase revenue & end customer retention and growth. To set you up for success, we are looking for the following skills and experience: Experience in customer success, account management, or sales, with a history of supporting revenue growth. Knowledge and experience in Cybersecurity is highly valued. Ability to manage multiple accounts and build collaborative partnerships. Experience navigating multi-tiered relationships with customers and service providers. An adaptable and solution-focused mindset with excellent communication skills. Willingness and ability to travel up to 25% of the time. Ethical, solution-focused mindset with a commitment to teamwork, continuous learning, and shared success. Ability to manage customer escalations and proactively address potential challenges. We Are Ingram Micro Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage(TM), our AI-powered digital platform, we offer what we believe to be the industry's first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at . Make an application to join the team! None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.It's no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro's contribution a reality: helping businesses grow,
Murphy is recruiting for a Senior IT Project Manager to work with the ever growing It Team at Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. In this role you will manage a range of stimulating, challenging and rewarding projects, helping to ensure successful delivery against agreed scope, schedule, budget, and quality standards, whilst driving strong governance, proactive risk management, and high-quality stakeholder engagement. You will work closely with sponsors and staff from operational, business support and IT services, as well as with third party suppliers and vendors. Reporting to the Head of IT Programme Management, and working closely with the IT Programme Management Office, you will be joining a growing team of enthusiastic project and programme management professionals, who are focussed on driving and implementing digital transformation and change. The ideal candidate will come with energy, significant project management experience, highly developed organisational skills, a good understanding of programme management and a track record of successful project delivery A day in the life of a Murphy IT Project Manager Lead end-to-end delivery of multiple IT projects. Manage the full lifecycle of digital, data and technology projects, ensuring successful delivery against scope, budget, timeline, and quality requirements. Ensuring alignment with business objectives, requirements, governance frameworks and the IT strategy. Drive project scoping and definition, including business case development, requirements gathering, definition of deliverables, identification of benefits, and agreement of success metrics, in conjunction with business analysts, subject matter experts, sponsors and stakeholders. Ensure compliance with agreed project standards in relation to governance, processes, frameworks and documentation, in accordance with, and overseen by the Project Management Office, and be an advocate for best practice. Develop and maintain detailed project plans. Create and maintain project documentation including Project Initiation Document, plans, RAID logs, budgets, and change controls, ensuring full alignment with IT governance and Programme Management Office standards. Identify and manage risks and issues throughout the project lifecycle, implementing mitigations and escalating appropriately. Oversee technology design and implementation. Collaborate with Solution Architecture, Infrastructure, Network, Cyber Security, and Applications teams to ensure solutions are properly designed, tested, and deployed in-line with IT standards and best practice. Ensure timely deployment of systems, networks, platforms, devices, and security technologies needed to support business operations and strategic initiatives. Lead cross functional project teams. Provide direction, coordination, and guidance in both matrix and multidisciplinary environments. Provide direction to IT teams and oversee third party suppliers and vendors to ensure coordinated delivery and high-quality outcomes. Develop trusted and robust relationships with project sponsors, subject matter experts, stakeholders and IT staff to ensure that project delivery success is maximised. Manage vendor and supplier relationships. Serve as a key point of contact within the IT department, providing clear updates, managing expectations, and building effective working relationships across technical and non-technical teams. Deliver clear and effective reporting. Reporting to sponsors, stakeholders, steering groups, and senior leadership through dashboards, status reports, and governance packs. Management of change requests. Ensure that change requests are properly defined, documented, reviewed and signed-off by project sponsors and that the impact and consequence of any change request is understood. Ensure effective handover of projects to operational support teams. Ensure that projects are handed over effectively and that all necessary training, support and materials are in place to effect smooth transition to business as usual. Support the Head of IT Programme Management and the Programme Management Office in identifying interdependencies and issues that may adversely impact delivery of IT projects and work plans. Still interested does thsi sound like you? Bachelor's degree, or equivalent knowledge and experience, in a project management discipline. Qualifications in recognised project management methodologies e.g. PMP, PRINCE2, APM, or equivalent professional qualification. Recent experience working as a Senior Project Manager supporting the delivery of digital transformation. Proven experience managing budgets, schedules, and stakeholders within formal Programme Management Office frameworks, including governance and assurance, risk and incident management, and benefit realisation. Experience using MS Planner, using a PPM system such as the Wellingtone Accelerator+ application. Excellent verbal and written communication skills, with demonstrable experience in document writing, reporting, presenting, facilitation, negotiation and influencing skills. Skilled at assembling, building, enabling and managing project delivery teams that accept responsibility and who are accountable for their decisions and actions. Works within deadlines, prioritises effectively and delivers at pace. Excellent IT skills, able to use a wide range of software packages including, Microsoft Planner/Project, PowerPoint, Excel, Word, Outlook, Teams, Visio and Devops. Evidence of continuing professional development and appropriate professional registration. Willing to travel to Murphy sites and offices as required to deliver projects and be part of the ongoing development of the IT Programme Management teams and wider IT department.
Mar 12, 2026
Full time
Murphy is recruiting for a Senior IT Project Manager to work with the ever growing It Team at Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. In this role you will manage a range of stimulating, challenging and rewarding projects, helping to ensure successful delivery against agreed scope, schedule, budget, and quality standards, whilst driving strong governance, proactive risk management, and high-quality stakeholder engagement. You will work closely with sponsors and staff from operational, business support and IT services, as well as with third party suppliers and vendors. Reporting to the Head of IT Programme Management, and working closely with the IT Programme Management Office, you will be joining a growing team of enthusiastic project and programme management professionals, who are focussed on driving and implementing digital transformation and change. The ideal candidate will come with energy, significant project management experience, highly developed organisational skills, a good understanding of programme management and a track record of successful project delivery A day in the life of a Murphy IT Project Manager Lead end-to-end delivery of multiple IT projects. Manage the full lifecycle of digital, data and technology projects, ensuring successful delivery against scope, budget, timeline, and quality requirements. Ensuring alignment with business objectives, requirements, governance frameworks and the IT strategy. Drive project scoping and definition, including business case development, requirements gathering, definition of deliverables, identification of benefits, and agreement of success metrics, in conjunction with business analysts, subject matter experts, sponsors and stakeholders. Ensure compliance with agreed project standards in relation to governance, processes, frameworks and documentation, in accordance with, and overseen by the Project Management Office, and be an advocate for best practice. Develop and maintain detailed project plans. Create and maintain project documentation including Project Initiation Document, plans, RAID logs, budgets, and change controls, ensuring full alignment with IT governance and Programme Management Office standards. Identify and manage risks and issues throughout the project lifecycle, implementing mitigations and escalating appropriately. Oversee technology design and implementation. Collaborate with Solution Architecture, Infrastructure, Network, Cyber Security, and Applications teams to ensure solutions are properly designed, tested, and deployed in-line with IT standards and best practice. Ensure timely deployment of systems, networks, platforms, devices, and security technologies needed to support business operations and strategic initiatives. Lead cross functional project teams. Provide direction, coordination, and guidance in both matrix and multidisciplinary environments. Provide direction to IT teams and oversee third party suppliers and vendors to ensure coordinated delivery and high-quality outcomes. Develop trusted and robust relationships with project sponsors, subject matter experts, stakeholders and IT staff to ensure that project delivery success is maximised. Manage vendor and supplier relationships. Serve as a key point of contact within the IT department, providing clear updates, managing expectations, and building effective working relationships across technical and non-technical teams. Deliver clear and effective reporting. Reporting to sponsors, stakeholders, steering groups, and senior leadership through dashboards, status reports, and governance packs. Management of change requests. Ensure that change requests are properly defined, documented, reviewed and signed-off by project sponsors and that the impact and consequence of any change request is understood. Ensure effective handover of projects to operational support teams. Ensure that projects are handed over effectively and that all necessary training, support and materials are in place to effect smooth transition to business as usual. Support the Head of IT Programme Management and the Programme Management Office in identifying interdependencies and issues that may adversely impact delivery of IT projects and work plans. Still interested does thsi sound like you? Bachelor's degree, or equivalent knowledge and experience, in a project management discipline. Qualifications in recognised project management methodologies e.g. PMP, PRINCE2, APM, or equivalent professional qualification. Recent experience working as a Senior Project Manager supporting the delivery of digital transformation. Proven experience managing budgets, schedules, and stakeholders within formal Programme Management Office frameworks, including governance and assurance, risk and incident management, and benefit realisation. Experience using MS Planner, using a PPM system such as the Wellingtone Accelerator+ application. Excellent verbal and written communication skills, with demonstrable experience in document writing, reporting, presenting, facilitation, negotiation and influencing skills. Skilled at assembling, building, enabling and managing project delivery teams that accept responsibility and who are accountable for their decisions and actions. Works within deadlines, prioritises effectively and delivers at pace. Excellent IT skills, able to use a wide range of software packages including, Microsoft Planner/Project, PowerPoint, Excel, Word, Outlook, Teams, Visio and Devops. Evidence of continuing professional development and appropriate professional registration. Willing to travel to Murphy sites and offices as required to deliver projects and be part of the ongoing development of the IT Programme Management teams and wider IT department.
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow , belong and impact . About The Team The Cyber Advisory team provides cyber security assurance, advice and guidance to clients on all aspects to help them build and maintain a robust security environment. We identify cyber risks and work closely with clients to understand their unique set of digital opportunities and challenges, providing tailored and strategic advice and guidance. We support our clients in assessing, building and managing their cyber security capabilities, from ensuring compliance with industry regulations, and mitigating potential risks to moving them towards a more mature security posture. Within the national cyber security team you will be responsible for delivering cyber security assurance and advisory work to a range of clients nationally and internationally. Our broad range of clients, including those in FTSE 350, will allow you to gain experience across a range of sectors including: Financial Services, Banking, Insurance and Investment Corporates/Private Sector/Industry & Services Central and Local Government Retail and Consumer products organisations Job Purpose The role is to support the team in delivering internal audits but also larger scale advisory engagements. This means assisting in all aspects of the project lifecycle primary execution of fieldwork and preparation of deliverables including actively contributing to final recommendations. Your responsibilities will include: Being actively involved in the delivery of our Internal Audit/Consulting engagements. Act a subject matter expert in various security and risk management domains (e.g., IT risk management, cyber risk, security target operating model, governance, compliance, cyber security maturity assessment, metrics and C-level dashboards ) and leading industry-based practices (e.g. NIST CSF, ISO 2700x ) Managing the coordination and communication of key findings and results of engagements, producing written reports and supporting oral presentations to senior client management and key senior stakeholders Maintaining an expertise and currency in industry trends Managing and mentoring junior consultants assigned as members of engagements Contributing to the development of project management, quality assurance and professional consulting and auditing approaches/methodologies. The Candidate We're looking for someone who is seriously interested in the cyber security area and wants to get first-hand experience in working in multiple industries with companies who need our help. We will help support you in every step of the way with on the job training as well as support for attaining industry professional certifications which will enhance your career in this field. Skill, Knowledge & Experience The candidate will be expected to use their technical expertise to delivery projects and to ensure that our clients comply with their regulatory obligations including NIS2 or DORA. You will need to have a broad experience of security risk management and have evidence of experience in a number of the following fields of expertise: Full understanding of the DORA regulation & NIS2 Directive and experience in implementing the regulations Experience working with regulated financial services entities 3+ years' varied experience in information security, risk management Strong understanding of security governance, risk, and compliance frameworks such as ISO 27001, NIST 800-53 / CSF, NIS2 and DORA Hands-on experience building credibility with external stakeholders Proven ability to guide and collaborate with senior stakeholders in a similar GRC, security, or risk management role Excellent communication skills, with the ability to present complex information clearly and effectively to non-technical stakeholders The ability to explain complex topics to a diverse range of audiences Strong attention to detail and the ability to deliver high quality work CompTia Security +, CRISC, CISM or CISSP certification advantageous. Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.
Mar 11, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow , belong and impact . About The Team The Cyber Advisory team provides cyber security assurance, advice and guidance to clients on all aspects to help them build and maintain a robust security environment. We identify cyber risks and work closely with clients to understand their unique set of digital opportunities and challenges, providing tailored and strategic advice and guidance. We support our clients in assessing, building and managing their cyber security capabilities, from ensuring compliance with industry regulations, and mitigating potential risks to moving them towards a more mature security posture. Within the national cyber security team you will be responsible for delivering cyber security assurance and advisory work to a range of clients nationally and internationally. Our broad range of clients, including those in FTSE 350, will allow you to gain experience across a range of sectors including: Financial Services, Banking, Insurance and Investment Corporates/Private Sector/Industry & Services Central and Local Government Retail and Consumer products organisations Job Purpose The role is to support the team in delivering internal audits but also larger scale advisory engagements. This means assisting in all aspects of the project lifecycle primary execution of fieldwork and preparation of deliverables including actively contributing to final recommendations. Your responsibilities will include: Being actively involved in the delivery of our Internal Audit/Consulting engagements. Act a subject matter expert in various security and risk management domains (e.g., IT risk management, cyber risk, security target operating model, governance, compliance, cyber security maturity assessment, metrics and C-level dashboards ) and leading industry-based practices (e.g. NIST CSF, ISO 2700x ) Managing the coordination and communication of key findings and results of engagements, producing written reports and supporting oral presentations to senior client management and key senior stakeholders Maintaining an expertise and currency in industry trends Managing and mentoring junior consultants assigned as members of engagements Contributing to the development of project management, quality assurance and professional consulting and auditing approaches/methodologies. The Candidate We're looking for someone who is seriously interested in the cyber security area and wants to get first-hand experience in working in multiple industries with companies who need our help. We will help support you in every step of the way with on the job training as well as support for attaining industry professional certifications which will enhance your career in this field. Skill, Knowledge & Experience The candidate will be expected to use their technical expertise to delivery projects and to ensure that our clients comply with their regulatory obligations including NIS2 or DORA. You will need to have a broad experience of security risk management and have evidence of experience in a number of the following fields of expertise: Full understanding of the DORA regulation & NIS2 Directive and experience in implementing the regulations Experience working with regulated financial services entities 3+ years' varied experience in information security, risk management Strong understanding of security governance, risk, and compliance frameworks such as ISO 27001, NIST 800-53 / CSF, NIS2 and DORA Hands-on experience building credibility with external stakeholders Proven ability to guide and collaborate with senior stakeholders in a similar GRC, security, or risk management role Excellent communication skills, with the ability to present complex information clearly and effectively to non-technical stakeholders The ability to explain complex topics to a diverse range of audiences Strong attention to detail and the ability to deliver high quality work CompTia Security +, CRISC, CISM or CISSP certification advantageous. Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.
