Sales Manager Plant Hire & Earthworks Job Title: Sales Manager Plant Hire & Earthworks Job reference Number: -2641 Industry Sector: BDM, Business Development Manager, Sales Manager, Head of Sales, External Sales, Plant Sales, Area Sales Representative, Sales Rep, Plant Hire, Civils, Heavy Plant, Aggregates, Heavyside Building Products, Drainage, Hard Landscaping, Civils Merchant, Geotec click apply for full job details
Mar 11, 2026
Full time
Sales Manager Plant Hire & Earthworks Job Title: Sales Manager Plant Hire & Earthworks Job reference Number: -2641 Industry Sector: BDM, Business Development Manager, Sales Manager, Head of Sales, External Sales, Plant Sales, Area Sales Representative, Sales Rep, Plant Hire, Civils, Heavy Plant, Aggregates, Heavyside Building Products, Drainage, Hard Landscaping, Civils Merchant, Geotec click apply for full job details
Paid Social Manager Location: Hybrid - Brighton and Remote Type: Permanent - 32 hours per week (4.5 days) Salary: £30,000 to £38,500 depending on experience The Role We re looking for a dynamic and results-driven Paid Social Manager - bursting with creativity, able to drive performance and support the wider team in their development. You will be responsible for leading large client accounts and working alongside more junior members of the team. You will be developing and implementing effective strategies to drive performance, increase engagement, and enhance brand visibility for a diverse portfolio of clients across various social media platforms. You will also be collaborating with other channel specialists to align marketing strategies and achieve overall client objectives. In this role, you ll use your experience in developing and implementing successful Paid Social strategies across various platforms. You ll be responsible for finding opportunities for clients to grow and engage their social media audiences. You will develop and execute comprehensive paid advertising campaigns across Meta, Pinterest, TikTok (and more!) as part of our Paid Social Media Service. You ll be an important part of driving commercial success for clients, working closely with other departments like PPC and SEO. You ll assess and analyse client data to determine areas of opportunity, generate reports and forecast future KPIs for clients to aid in growth. You'll also be responsible for building and maintaining trusting relationships with clients to ensure the social strategy aligns with their wider marketing strategy. Finally, you ll actively support the growth of our agency by pitching to potential new clients and creating upsells to pre-existing clients when the time is right. The Requirements 3+ years experience working in Paid Social Keen interest in social media - having a presence on key social media platforms, knowing the latest trends, and familiarity with local and international content creators Well-versed in utilising ads platforms, business managers and organic platforms Basic photo and video editing skills - using tools like Canva, Capcut, and native editing tools on Instagram or Tiktok Great communication skills - you ll be exposed to client meetings and working closely with various members of the wider team Meticulous attention to detail - spotting typos on captions, tagging the right brands on sponsored posts, correcting UTM parameters just a few things that ensure we re helping our clients have their best foot forward on social media Organisational skills and sensitivity to timelines - having the ability to manage your own time, projects and meet deadlines effectively is required within this role Analytical understanding - showcasing the ability to extract meaningful insights from social media metrics to create reports on platforms like Looker Studio and Sprout Social and forecasts for clients Financial and commercial awareness the ability to understand key business metrics and confidently discuss client goals and wider performance. About us We are a performance marketing agency that s on a mission to Grow for Good. Primarily, we prioritise sustainable, long-term growth and the happiness of both our people and our clients. We are dedicated to creating a better workplace for people, with an internal mission centred around creating the happiest, most forward-thinking agency to work for and with. We champion a culture of collaboration and innovation. We encourage the team to experiment, challenge norms, and think creatively. This environment nurtures not only our clients success but also the personal and professional growth of our team. By embodying this progressive model, we stand as a dynamic, adaptable, and visionary partner, ready to navigate the ever-evolving landscape of marketing. We care deeply about our people, our partners, and our clients and we genuinely believe that agencies can and should do good. We are building an agency we can all be proud to play a part in. You ll thrive here if You take ownership: We don t micromanage. You re eager to learn: We invest in your growth, but you need to drive it. You embrace change: If something isn t working, we fix it. You re open to feedback: No egos here. We value learning over being right. You work smart, not just hard: It s about impact, not just hours worked. What s in it for you Flexible working- work in a way that fits around your life. Career development - regular 1 to 1 mentorship and support. £1,000 learning budget - your choice of courses, training and skill development. Dedicated training time - time set aside for learning during working hours. AI budget - subscription to your AI tool of choice, whether that s ChatGPT, Claude, Gemini or similar. Healthcare plan - which includes dental cover and access to mental health support services. Profit share scheme - your share in the success of the agency. Regular agency socials - optional and low pressure. 4.5-day working week - more weekend, fewer hours. Birthdays off Annual pay reviews - transparent and consistent. Paid volunteering time - take time out to support causes you care about. Period care products - monthly TOTM subscription keeping the office stocked. Proper coffee - top of the range coffee machine and locally sourced beans. Apply today with an up to date CV, if successful the team will be in touch to arrange a short screening call.
Mar 11, 2026
Full time
Paid Social Manager Location: Hybrid - Brighton and Remote Type: Permanent - 32 hours per week (4.5 days) Salary: £30,000 to £38,500 depending on experience The Role We re looking for a dynamic and results-driven Paid Social Manager - bursting with creativity, able to drive performance and support the wider team in their development. You will be responsible for leading large client accounts and working alongside more junior members of the team. You will be developing and implementing effective strategies to drive performance, increase engagement, and enhance brand visibility for a diverse portfolio of clients across various social media platforms. You will also be collaborating with other channel specialists to align marketing strategies and achieve overall client objectives. In this role, you ll use your experience in developing and implementing successful Paid Social strategies across various platforms. You ll be responsible for finding opportunities for clients to grow and engage their social media audiences. You will develop and execute comprehensive paid advertising campaigns across Meta, Pinterest, TikTok (and more!) as part of our Paid Social Media Service. You ll be an important part of driving commercial success for clients, working closely with other departments like PPC and SEO. You ll assess and analyse client data to determine areas of opportunity, generate reports and forecast future KPIs for clients to aid in growth. You'll also be responsible for building and maintaining trusting relationships with clients to ensure the social strategy aligns with their wider marketing strategy. Finally, you ll actively support the growth of our agency by pitching to potential new clients and creating upsells to pre-existing clients when the time is right. The Requirements 3+ years experience working in Paid Social Keen interest in social media - having a presence on key social media platforms, knowing the latest trends, and familiarity with local and international content creators Well-versed in utilising ads platforms, business managers and organic platforms Basic photo and video editing skills - using tools like Canva, Capcut, and native editing tools on Instagram or Tiktok Great communication skills - you ll be exposed to client meetings and working closely with various members of the wider team Meticulous attention to detail - spotting typos on captions, tagging the right brands on sponsored posts, correcting UTM parameters just a few things that ensure we re helping our clients have their best foot forward on social media Organisational skills and sensitivity to timelines - having the ability to manage your own time, projects and meet deadlines effectively is required within this role Analytical understanding - showcasing the ability to extract meaningful insights from social media metrics to create reports on platforms like Looker Studio and Sprout Social and forecasts for clients Financial and commercial awareness the ability to understand key business metrics and confidently discuss client goals and wider performance. About us We are a performance marketing agency that s on a mission to Grow for Good. Primarily, we prioritise sustainable, long-term growth and the happiness of both our people and our clients. We are dedicated to creating a better workplace for people, with an internal mission centred around creating the happiest, most forward-thinking agency to work for and with. We champion a culture of collaboration and innovation. We encourage the team to experiment, challenge norms, and think creatively. This environment nurtures not only our clients success but also the personal and professional growth of our team. By embodying this progressive model, we stand as a dynamic, adaptable, and visionary partner, ready to navigate the ever-evolving landscape of marketing. We care deeply about our people, our partners, and our clients and we genuinely believe that agencies can and should do good. We are building an agency we can all be proud to play a part in. You ll thrive here if You take ownership: We don t micromanage. You re eager to learn: We invest in your growth, but you need to drive it. You embrace change: If something isn t working, we fix it. You re open to feedback: No egos here. We value learning over being right. You work smart, not just hard: It s about impact, not just hours worked. What s in it for you Flexible working- work in a way that fits around your life. Career development - regular 1 to 1 mentorship and support. £1,000 learning budget - your choice of courses, training and skill development. Dedicated training time - time set aside for learning during working hours. AI budget - subscription to your AI tool of choice, whether that s ChatGPT, Claude, Gemini or similar. Healthcare plan - which includes dental cover and access to mental health support services. Profit share scheme - your share in the success of the agency. Regular agency socials - optional and low pressure. 4.5-day working week - more weekend, fewer hours. Birthdays off Annual pay reviews - transparent and consistent. Paid volunteering time - take time out to support causes you care about. Period care products - monthly TOTM subscription keeping the office stocked. Proper coffee - top of the range coffee machine and locally sourced beans. Apply today with an up to date CV, if successful the team will be in touch to arrange a short screening call.
Howdens is a manager-driven business, which means as a Depot Manager you'll have a significant level of autonomy in your decision-making and how you drive your depot and team to success, which is what makes us so unique. Your responsibilities will range from managing your own P&L to recruiting, leading, and motivating your team in order to achieve and exceed your sales targets, by building strong working relationships with the local trade. However, you won't be alone as there is a whole network of teams working behind the scenes who will provide you with immediate guidance, support, and training to help you achieve your goals and ambitions. The pace is fast, and the environment is competitive and demanding but also incredibly rewarding financially and in our strong sense of team spirit that makes us different from the rest. Skills and attributes you need to be a successful Depot Manager: Management experience Inspirational leader Sales focused Problem-solving Target-driven Effective communicator Ambition and drive Customer service Results driven Thrive in fast-paced environments What you get from us as a Depot Manager: Competitive base salary Monthly depot bonusOTE Company car provided Team incentives and outings Competitive Pension Plan with a maximum company contribution of 12%. 24 days holiday, rising to 26 days after 5 years Staff discount on Howdens products Buy as you earn share scheme About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Mar 10, 2026
Full time
Howdens is a manager-driven business, which means as a Depot Manager you'll have a significant level of autonomy in your decision-making and how you drive your depot and team to success, which is what makes us so unique. Your responsibilities will range from managing your own P&L to recruiting, leading, and motivating your team in order to achieve and exceed your sales targets, by building strong working relationships with the local trade. However, you won't be alone as there is a whole network of teams working behind the scenes who will provide you with immediate guidance, support, and training to help you achieve your goals and ambitions. The pace is fast, and the environment is competitive and demanding but also incredibly rewarding financially and in our strong sense of team spirit that makes us different from the rest. Skills and attributes you need to be a successful Depot Manager: Management experience Inspirational leader Sales focused Problem-solving Target-driven Effective communicator Ambition and drive Customer service Results driven Thrive in fast-paced environments What you get from us as a Depot Manager: Competitive base salary Monthly depot bonusOTE Company car provided Team incentives and outings Competitive Pension Plan with a maximum company contribution of 12%. 24 days holiday, rising to 26 days after 5 years Staff discount on Howdens products Buy as you earn share scheme About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Insurance Business Development Executive Southend-on-Sea £30,000 up to £50,000 + Mon-Fri 9am to 5pm About the Role This is an exciting opportunity for an experienced Insurance Business Development Executive to join a growing insurance brokerage. The role focuses on managing existing clients, generating new business, and driving profitability across a range of Commercial and Consumer Insurance products. You'll play a key part in delivering exceptional service while ensuring full FCA compliance. The ideal candidate will be expected to hit the ground running. What You'll Be Doing? Managing and developing a portfolio of commercial and consumer insurance clients. Generating new business opportunities and prospecting new leads. Conducting client visits, identifying insurance needs, and presenting tailored solutions. Negotiating with insurers to secure the most appropriate and competitive cover. Presenting recommendations to clients and closing sales. Cross-selling additional products and securing referrals. Monitoring your own performance against targets and KPIs. Ensuring all activity is fully compliant with FCA regulations and internal procedures. Handling complaints in line with regulatory and company standards. Maintaining accurate and compliant client records (digital and paper). Delivering high levels of customer service and building strong professional relationships. Key Insurance Areas You'll Work With Property Owners Commercial Combined Liability Professional Indemnity Cyber Insurance Associated Commercial & Consumer Insurance products Compliance & Regulatory Responsibilities Adhering to all FCA regulations and the company's Compliance Manual. Understanding key areas such as Conduct of Business, Complaints, T&C, Conflicts of Interest, Financial Crime, Data Security, and Vulnerable Customers. Supporting FCA reporting requirements where needed. Conducting file and sales audits when required. Professional Development Participating in ongoing training, assessments, and supervision sessions. Attending internal and external training courses. Identifying areas for personal development and maintaining up-to-date product knowledge. Working With Insurers & Underwriters Building and maintaining strong relationships with insurers and underwriters. Meeting insurer administration requirements. Keeping up to date with insurer literature and product updates. Systems, Data & Security Supporting improvements to internal systems and website functionality. Reporting any system weaknesses or potential breaches. Ensuring all personal data is handled securely and in line with the Data Protection Act. Maintaining strict confidentiality at all times. General Office Responsibilities Prioritising and responding to client communications promptly. Maintaining organised and compliant files. Supporting Health & Safety standards and keeping the office presentable. Completing any additional duties as required by your line manager. What's In It For You? Monday to Friday 9:00am - 5:00pm Salary £30,000 up to £50,000 or more depending on experience 28 days holiday including Bank Holidays Onsite parking Pension Scheme Private Medical Insurance after probation Holiday Entitlement For more information on this role please contact Sophie Barnes
Mar 10, 2026
Full time
Insurance Business Development Executive Southend-on-Sea £30,000 up to £50,000 + Mon-Fri 9am to 5pm About the Role This is an exciting opportunity for an experienced Insurance Business Development Executive to join a growing insurance brokerage. The role focuses on managing existing clients, generating new business, and driving profitability across a range of Commercial and Consumer Insurance products. You'll play a key part in delivering exceptional service while ensuring full FCA compliance. The ideal candidate will be expected to hit the ground running. What You'll Be Doing? Managing and developing a portfolio of commercial and consumer insurance clients. Generating new business opportunities and prospecting new leads. Conducting client visits, identifying insurance needs, and presenting tailored solutions. Negotiating with insurers to secure the most appropriate and competitive cover. Presenting recommendations to clients and closing sales. Cross-selling additional products and securing referrals. Monitoring your own performance against targets and KPIs. Ensuring all activity is fully compliant with FCA regulations and internal procedures. Handling complaints in line with regulatory and company standards. Maintaining accurate and compliant client records (digital and paper). Delivering high levels of customer service and building strong professional relationships. Key Insurance Areas You'll Work With Property Owners Commercial Combined Liability Professional Indemnity Cyber Insurance Associated Commercial & Consumer Insurance products Compliance & Regulatory Responsibilities Adhering to all FCA regulations and the company's Compliance Manual. Understanding key areas such as Conduct of Business, Complaints, T&C, Conflicts of Interest, Financial Crime, Data Security, and Vulnerable Customers. Supporting FCA reporting requirements where needed. Conducting file and sales audits when required. Professional Development Participating in ongoing training, assessments, and supervision sessions. Attending internal and external training courses. Identifying areas for personal development and maintaining up-to-date product knowledge. Working With Insurers & Underwriters Building and maintaining strong relationships with insurers and underwriters. Meeting insurer administration requirements. Keeping up to date with insurer literature and product updates. Systems, Data & Security Supporting improvements to internal systems and website functionality. Reporting any system weaknesses or potential breaches. Ensuring all personal data is handled securely and in line with the Data Protection Act. Maintaining strict confidentiality at all times. General Office Responsibilities Prioritising and responding to client communications promptly. Maintaining organised and compliant files. Supporting Health & Safety standards and keeping the office presentable. Completing any additional duties as required by your line manager. What's In It For You? Monday to Friday 9:00am - 5:00pm Salary £30,000 up to £50,000 or more depending on experience 28 days holiday including Bank Holidays Onsite parking Pension Scheme Private Medical Insurance after probation Holiday Entitlement For more information on this role please contact Sophie Barnes
Location: Lewes, Sussex (hybrid, 2 to 3 days per week in office) Salary: £19.18 to £21.92 p/h + holiday (£35,000 to £40,000 salaried equivalent) Start Date: ASAP Contract: Temporary, up to 6 months Hours: Full-time, 35 hours per week About the Role Prospectus is delighted to be supporting our client in their search for a temporary Finance Manager . The organisation is a charitable organisation that specialises in community development in East Sussex, providing funding for organisations and initiatives that support the local area and it's communities, including tackling poverty and improving health. Responsibilities: Leading on financial processing and reporting, including leading on reconciliations, accruals, prepayments, financial statements, and both monthly and annual reports. Overseeing system integration and data integrity, including ensuring data is accurately maintained on Salesforce. Supporting with grant, funding, and donor management, collaborating between the teams. Managing payroll and staff costs, including monthly pay, pensions, statutory deductions, and expenses. Overseeing operational and strategic support, including contributing to audits, continuous improvement, committee functions, and monitoring cash flows. Requirements: Recent experience in a finance and leadership role within the not-for-profit sector. Confidence using relevant digital tools (particularly Salesforce, Xero, and Microsoft products). Fantastic organisational ability, including to meet deadlines. Excellent accuracy and attention to detail. High quality communication and interpersonal skills. A formal accountancy qualification is not essential, but would be an advantage. How to Apply If you're interested in hearing more about the role, please apply ASAP by submitting your CV in a Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Mar 10, 2026
Seasonal
Location: Lewes, Sussex (hybrid, 2 to 3 days per week in office) Salary: £19.18 to £21.92 p/h + holiday (£35,000 to £40,000 salaried equivalent) Start Date: ASAP Contract: Temporary, up to 6 months Hours: Full-time, 35 hours per week About the Role Prospectus is delighted to be supporting our client in their search for a temporary Finance Manager . The organisation is a charitable organisation that specialises in community development in East Sussex, providing funding for organisations and initiatives that support the local area and it's communities, including tackling poverty and improving health. Responsibilities: Leading on financial processing and reporting, including leading on reconciliations, accruals, prepayments, financial statements, and both monthly and annual reports. Overseeing system integration and data integrity, including ensuring data is accurately maintained on Salesforce. Supporting with grant, funding, and donor management, collaborating between the teams. Managing payroll and staff costs, including monthly pay, pensions, statutory deductions, and expenses. Overseeing operational and strategic support, including contributing to audits, continuous improvement, committee functions, and monitoring cash flows. Requirements: Recent experience in a finance and leadership role within the not-for-profit sector. Confidence using relevant digital tools (particularly Salesforce, Xero, and Microsoft products). Fantastic organisational ability, including to meet deadlines. Excellent accuracy and attention to detail. High quality communication and interpersonal skills. A formal accountancy qualification is not essential, but would be an advantage. How to Apply If you're interested in hearing more about the role, please apply ASAP by submitting your CV in a Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Customer Success Account Manager An exciting opportunity has arisen for a driven and customer-focused professional to join our Customer Success Team within the Cloud division. This role is pivotal in ensuring customer satisfaction, revenue retention, and business growth across our cloud solutions - building of a long-term relationship within assigned customers. What your role as a Customer Success Account Manager will involve: Serve as the cloud business expert and main point of contact for all Ingram Micro Cloud vendor offerings, such as Microsoft, Google and more. Build and nurture strong relationships to drive retention and account growth. Develop and execute a proactive and customer specific business strategy to grow and retain the recurring revenue base within assigned customer base. Know your assigned customers' business inside out. Retain and grow assigned customer revenues by successfully managing subscription/end customer retention, renewal, and up-sell rates. Become an expert & nurture growth in primary practice areas i.e. CyberSecurity, Collaboration, Productivity, or IaaS. Build customer-specific business plans for key vendor partners like Microsoft, Google, AWS and more. Collaborate and liaise with other Ingram Micro (local & global) teams. Work closely with sales, platform success and support resources to deliver exceptional customer experience. Serve as Voice of the Customer by soliciting and presenting business feedback to sales, vendor management and finance teams. Develop and share best practices amongst team members to continuously improve customer experience and increase revenue & end customer retention and growth. To set you up for success, we are looking for the following skills and experience: Experience in customer success, account management, or sales, with a history of supporting revenue growth. Knowledge and experience in Cybersecurity is highly valued. Ability to manage multiple accounts and build collaborative partnerships. Experience navigating multi-tiered relationships with customers and service providers. An adaptable and solution-focused mindset with excellent communication skills. Willingness and ability to travel up to 25% of the time. Ethical, solution-focused mindset with a commitment to teamwork, continuous learning, and shared success. Ability to manage customer escalations and proactively address potential challenges. We Are Ingram Micro Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage , our AI-powered digital platform, we offer what we believe to be the industry's first business to consumer like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre and post sales professional support. Learn more at . Make an application to join the team! None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.
Mar 10, 2026
Full time
Customer Success Account Manager An exciting opportunity has arisen for a driven and customer-focused professional to join our Customer Success Team within the Cloud division. This role is pivotal in ensuring customer satisfaction, revenue retention, and business growth across our cloud solutions - building of a long-term relationship within assigned customers. What your role as a Customer Success Account Manager will involve: Serve as the cloud business expert and main point of contact for all Ingram Micro Cloud vendor offerings, such as Microsoft, Google and more. Build and nurture strong relationships to drive retention and account growth. Develop and execute a proactive and customer specific business strategy to grow and retain the recurring revenue base within assigned customer base. Know your assigned customers' business inside out. Retain and grow assigned customer revenues by successfully managing subscription/end customer retention, renewal, and up-sell rates. Become an expert & nurture growth in primary practice areas i.e. CyberSecurity, Collaboration, Productivity, or IaaS. Build customer-specific business plans for key vendor partners like Microsoft, Google, AWS and more. Collaborate and liaise with other Ingram Micro (local & global) teams. Work closely with sales, platform success and support resources to deliver exceptional customer experience. Serve as Voice of the Customer by soliciting and presenting business feedback to sales, vendor management and finance teams. Develop and share best practices amongst team members to continuously improve customer experience and increase revenue & end customer retention and growth. To set you up for success, we are looking for the following skills and experience: Experience in customer success, account management, or sales, with a history of supporting revenue growth. Knowledge and experience in Cybersecurity is highly valued. Ability to manage multiple accounts and build collaborative partnerships. Experience navigating multi-tiered relationships with customers and service providers. An adaptable and solution-focused mindset with excellent communication skills. Willingness and ability to travel up to 25% of the time. Ethical, solution-focused mindset with a commitment to teamwork, continuous learning, and shared success. Ability to manage customer escalations and proactively address potential challenges. We Are Ingram Micro Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage , our AI-powered digital platform, we offer what we believe to be the industry's first business to consumer like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre and post sales professional support. Learn more at . Make an application to join the team! None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.
.Branch Manager page is loaded Branch Managerremote type: On-Sitelocations: Wolverhamptontime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 31, 2026 (24 days left to apply)job requisition id: R26\_NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more atWe are currently looking for a Branch Manager to join our team.As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers.In doing so you will have full autonomy within your branch and support from the local management team.The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we offer: An opportunity to join a global brand and market leader. Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat. Opportunities for career progression and bespoke training. Free pension advice from our standard pension provider. Free access to Health, Wellbeing and Financial tools. Potential to earn a performance based bonus, paid monthly. Discount on car partsAlliance Automotive Group is an equal opportunities employer.
Mar 10, 2026
Full time
.Branch Manager page is loaded Branch Managerremote type: On-Sitelocations: Wolverhamptontime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 31, 2026 (24 days left to apply)job requisition id: R26\_NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more atWe are currently looking for a Branch Manager to join our team.As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers.In doing so you will have full autonomy within your branch and support from the local management team.The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we offer: An opportunity to join a global brand and market leader. Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat. Opportunities for career progression and bespoke training. Free pension advice from our standard pension provider. Free access to Health, Wellbeing and Financial tools. Potential to earn a performance based bonus, paid monthly. Discount on car partsAlliance Automotive Group is an equal opportunities employer.
Our Saint-Gobain UK & Ireland Commercial Sector are looking for a Strategic Account Manager, to manage the identification, activity and engagement with national and regional main contractors to create new business demand for our Saint-Gobain brands. A major part of the role will be gaining maximum value from our Main Contractor Framework Partners through our value and product leadership proposition, whilst creating demand for new products and services. You will be a practiced salesperson who is highly customer focused, able to build and maintain relationships at all levels with external and internal stakeholders. This role is covering London & the Southeast regions; extensive travel will be required with some overnight stays. What we're looking for: Experienced sales professional - with experience in National and Regional account management within construction & building Technical and practical knowledge of construction products and understanding of RIBA project stages An understanding of customer key strategic drivers, to create, develop and deliver joint business account plans for the specified Framework Partner in line with the overall sector plan. Self-motivated and able to use own initiative to deliver exceptional results Influencing & negotiation skills and great communicator. What you will be doing Developing and maintaining strong, long-term relationships with main contractor partners Developing and implementing account plans with short-term objectives and long-term goals, outlining steps for achievements Supporting our growth strategy by securing specifications during early-stage engagement working with pre-construction and design teams Working in partnership with Area Sales Managers, and Project Specification Managers within the region to secure projects Successful account management of tier-1 main contractors Are Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Mar 09, 2026
Full time
Our Saint-Gobain UK & Ireland Commercial Sector are looking for a Strategic Account Manager, to manage the identification, activity and engagement with national and regional main contractors to create new business demand for our Saint-Gobain brands. A major part of the role will be gaining maximum value from our Main Contractor Framework Partners through our value and product leadership proposition, whilst creating demand for new products and services. You will be a practiced salesperson who is highly customer focused, able to build and maintain relationships at all levels with external and internal stakeholders. This role is covering London & the Southeast regions; extensive travel will be required with some overnight stays. What we're looking for: Experienced sales professional - with experience in National and Regional account management within construction & building Technical and practical knowledge of construction products and understanding of RIBA project stages An understanding of customer key strategic drivers, to create, develop and deliver joint business account plans for the specified Framework Partner in line with the overall sector plan. Self-motivated and able to use own initiative to deliver exceptional results Influencing & negotiation skills and great communicator. What you will be doing Developing and maintaining strong, long-term relationships with main contractor partners Developing and implementing account plans with short-term objectives and long-term goals, outlining steps for achievements Supporting our growth strategy by securing specifications during early-stage engagement working with pre-construction and design teams Working in partnership with Area Sales Managers, and Project Specification Managers within the region to secure projects Successful account management of tier-1 main contractors Are Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Reference: HCC_ Posted: February 6, 2026 Head of Customer Service - 3 month Fixed Term Contract A regional house builder have a temporary requirement for a Head of Customer Service to join their customer care team to support remedial works on new build housing developments in the Northwest area for a 3-month period. Your duties and responsibilities will include: Responsible for ensuring defects are attended to in a reasonable timescale Promote client interface e.g. Building Housing Managers and Maintenance Managers relationships Promote a culture of cost control and recovery on site through specification of works and adherence to contract charge procedures Be an ambassador for the company and attend appropriate corporate and handover events Develop new ideas to improve the quality of build and after sales service Plan, prioritise and organise workloads on a daily basis Conduct handovers (developing a demonstration role), pre-sale and 12 month close of defects inspections on shared ownership and outright sale products Specify remedial works, allocate appropriate subcontractors and supervise this up to completion Maintain accurate audit trails and ensure documentation is filed in an organised manner Assess performance and work quality of subcontractors, and report issues to the Customer Care Manager Ensure improvement in customer satisfaction ratings Ensuring compliance at all times with Health and Safety procedures Knowledge Skills and Experience Ability to think strategically and coordinate complicated work programmes Demonstrate excellent interpersonal skills in dealing with internal and external customers Confident and able to demonstrate excellent negotiation skills Ability to communicate at all levels Must be able to stay calm, professional, efficient and display patience when dealing directly with customer complaints Recognise the importance of customer service and meet the standards required when dealing with both internal and external customers Ability to run, organise and prioritise - paying attention to detail in a methodical manner Good technical knowledge of various trades, including electrical, plumbing, and specific understanding of defects and specification of remedial works Able to evaluate and assess technical and commercial issues and make informed decisions Self-motivated, working as part of a team under own initiative This will be a 3 month fixed term contract In return for your skills the company are offering a competitive salary and company benefits including a pension scheme, 26 days holidays + bank holidays, 9-5pm (37.5 hours per week), free parking. If you are interested in the Head of Customer Service please apply via the link provided.
Mar 09, 2026
Full time
Reference: HCC_ Posted: February 6, 2026 Head of Customer Service - 3 month Fixed Term Contract A regional house builder have a temporary requirement for a Head of Customer Service to join their customer care team to support remedial works on new build housing developments in the Northwest area for a 3-month period. Your duties and responsibilities will include: Responsible for ensuring defects are attended to in a reasonable timescale Promote client interface e.g. Building Housing Managers and Maintenance Managers relationships Promote a culture of cost control and recovery on site through specification of works and adherence to contract charge procedures Be an ambassador for the company and attend appropriate corporate and handover events Develop new ideas to improve the quality of build and after sales service Plan, prioritise and organise workloads on a daily basis Conduct handovers (developing a demonstration role), pre-sale and 12 month close of defects inspections on shared ownership and outright sale products Specify remedial works, allocate appropriate subcontractors and supervise this up to completion Maintain accurate audit trails and ensure documentation is filed in an organised manner Assess performance and work quality of subcontractors, and report issues to the Customer Care Manager Ensure improvement in customer satisfaction ratings Ensuring compliance at all times with Health and Safety procedures Knowledge Skills and Experience Ability to think strategically and coordinate complicated work programmes Demonstrate excellent interpersonal skills in dealing with internal and external customers Confident and able to demonstrate excellent negotiation skills Ability to communicate at all levels Must be able to stay calm, professional, efficient and display patience when dealing directly with customer complaints Recognise the importance of customer service and meet the standards required when dealing with both internal and external customers Ability to run, organise and prioritise - paying attention to detail in a methodical manner Good technical knowledge of various trades, including electrical, plumbing, and specific understanding of defects and specification of remedial works Able to evaluate and assess technical and commercial issues and make informed decisions Self-motivated, working as part of a team under own initiative This will be a 3 month fixed term contract In return for your skills the company are offering a competitive salary and company benefits including a pension scheme, 26 days holidays + bank holidays, 9-5pm (37.5 hours per week), free parking. If you are interested in the Head of Customer Service please apply via the link provided.
Job Title: International Sales Account Manager Location: Hemel Hempstead (Office-based with international travel) Salary: 35,000 - 39,000 + 425 monthly car allowance We are currently recruiting for an International Sales Account Manager who will join a well-established international business, in Hemel Hempstead and specialise in their international export division. This is an exciting opportunity for someone who enjoys building relationships, travelling internationally, and working with clients across different cultures. The company operates in over 80 countries worldwide, so the role will suit someone who is naturally curious, commercially minded, and confident communicating with people from a variety of backgrounds. Initially you'll based in the Hemel Hempstead office and this is your regular hub, you will work closely with the wider team while learning the products, markets, and internal processes. Over time, the role will include regular international travel to visit distributors and support the development of new markets, as well as occasional travel to their other UK based site and eventually the chance to visit most of those 80+ countries. This position offers clear progression opportunities for someone who is motivated, organised, and enjoys developing long-term business relationships. The Role Manage relationships with international distributors and partners Support the development of new markets and distribution channels Travel internationally to visit key customers and strengthen partnerships Work closely with internal teams including marketing, logistics, and product teams Monitor market activity and competitor trends Support export sales strategy and contribute to market development plans Provide updates on sales activity and opportunities About You 3-5 years' experience in export sales, international account management, or B2B sales A natural people person who enjoys building long-term relationships Confident communicator with strong organisational skills Comfortable managing multiple projects and working across teams Interested in international travel and experiencing different culture Fluent English required (additional European languages would be beneficial - especially Spanish) Full UK driving licence Desirable Experience Experience within construction, DIY, homeware or similar sectors would be a bonus Familiarity with CRM systems and export processes Previous experience working with distributors or international partners This is a great opportunity to join a growing international team with excellent exposure to global markets and strong potential for career development. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Mar 09, 2026
Full time
Job Title: International Sales Account Manager Location: Hemel Hempstead (Office-based with international travel) Salary: 35,000 - 39,000 + 425 monthly car allowance We are currently recruiting for an International Sales Account Manager who will join a well-established international business, in Hemel Hempstead and specialise in their international export division. This is an exciting opportunity for someone who enjoys building relationships, travelling internationally, and working with clients across different cultures. The company operates in over 80 countries worldwide, so the role will suit someone who is naturally curious, commercially minded, and confident communicating with people from a variety of backgrounds. Initially you'll based in the Hemel Hempstead office and this is your regular hub, you will work closely with the wider team while learning the products, markets, and internal processes. Over time, the role will include regular international travel to visit distributors and support the development of new markets, as well as occasional travel to their other UK based site and eventually the chance to visit most of those 80+ countries. This position offers clear progression opportunities for someone who is motivated, organised, and enjoys developing long-term business relationships. The Role Manage relationships with international distributors and partners Support the development of new markets and distribution channels Travel internationally to visit key customers and strengthen partnerships Work closely with internal teams including marketing, logistics, and product teams Monitor market activity and competitor trends Support export sales strategy and contribute to market development plans Provide updates on sales activity and opportunities About You 3-5 years' experience in export sales, international account management, or B2B sales A natural people person who enjoys building long-term relationships Confident communicator with strong organisational skills Comfortable managing multiple projects and working across teams Interested in international travel and experiencing different culture Fluent English required (additional European languages would be beneficial - especially Spanish) Full UK driving licence Desirable Experience Experience within construction, DIY, homeware or similar sectors would be a bonus Familiarity with CRM systems and export processes Previous experience working with distributors or international partners This is a great opportunity to join a growing international team with excellent exposure to global markets and strong potential for career development. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Interaction Recruitment are recruiting for an experienced Sales Rep to join their busy client in Hanwell. This role is a full-time permanent position and a brand new role for a well-known & established business! This role is a field based role, spending roughly 2 to 3 hours per day in the branch and being field based in the Hanwell / Southall area the rest of the time meeting prospective customers! The Working Hours: Mon to Fri 07:00 to 16:30 & Saturdays 07:30 to 10:30 (Saturdays are normally 1 on 1 off) Salary: £40k to £42k Per Annum DOE + Car Allowance This Role Involves: Generate and quantify leads. Develop and monitor a customer database. Covering the Hanwell & Southall territory Make sales calls to existing dormant and potential new prospects and make appointments to visit. Making both telephone and physical cold calls to potential new customers. Propose new product lines with market and customer demand. Keep updated on new products and legislation. Set customer pricing once agreed by the Branch Manager. Develop relationships with customers and suppliers. Monitor competitor performance and prices to ensure branch is always competitive. Prepare and send quotations. Ensure customer service satisfaction and good client relationships. Prepare sales action points and structure. Prepare, present and follow up quotations. Report on tailored customer quotations. Work on the Sales Counter when required. Develop the branches Trade Cash Sales. Perform any other duties that may be deemed necessary or required by the Company. Work within Company Policy and Procedures including Health & Safety Guidelines. To be considered for this role you must have / be: A Full UK Driving Licence & your own transport A strong builders merchant or building supplies background Strong experience bringing on new business & developing customer relationships Used to attending customer meetings, door knocking & building rapport with new customers Fluent in either Punjabi, Urdu, Arabic, Hindi Strong geographic knowledge of Hanwell & Southall A self starter and driven to grow new business If you fit the critera of this role, your interested and would like to discuss in further detail then please contact Jack Ibbotson in our Watford branch on (url removed) or (phone number removed) Business Development Manager / BDM / Sales Rep / Sales Representative / Field Sales / Builders Merchant / Building Supplies / Builders Merchants / Construction Supplies / Hindi / Urdu / Punjabi / Arabic INDWF
Mar 09, 2026
Full time
Interaction Recruitment are recruiting for an experienced Sales Rep to join their busy client in Hanwell. This role is a full-time permanent position and a brand new role for a well-known & established business! This role is a field based role, spending roughly 2 to 3 hours per day in the branch and being field based in the Hanwell / Southall area the rest of the time meeting prospective customers! The Working Hours: Mon to Fri 07:00 to 16:30 & Saturdays 07:30 to 10:30 (Saturdays are normally 1 on 1 off) Salary: £40k to £42k Per Annum DOE + Car Allowance This Role Involves: Generate and quantify leads. Develop and monitor a customer database. Covering the Hanwell & Southall territory Make sales calls to existing dormant and potential new prospects and make appointments to visit. Making both telephone and physical cold calls to potential new customers. Propose new product lines with market and customer demand. Keep updated on new products and legislation. Set customer pricing once agreed by the Branch Manager. Develop relationships with customers and suppliers. Monitor competitor performance and prices to ensure branch is always competitive. Prepare and send quotations. Ensure customer service satisfaction and good client relationships. Prepare sales action points and structure. Prepare, present and follow up quotations. Report on tailored customer quotations. Work on the Sales Counter when required. Develop the branches Trade Cash Sales. Perform any other duties that may be deemed necessary or required by the Company. Work within Company Policy and Procedures including Health & Safety Guidelines. To be considered for this role you must have / be: A Full UK Driving Licence & your own transport A strong builders merchant or building supplies background Strong experience bringing on new business & developing customer relationships Used to attending customer meetings, door knocking & building rapport with new customers Fluent in either Punjabi, Urdu, Arabic, Hindi Strong geographic knowledge of Hanwell & Southall A self starter and driven to grow new business If you fit the critera of this role, your interested and would like to discuss in further detail then please contact Jack Ibbotson in our Watford branch on (url removed) or (phone number removed) Business Development Manager / BDM / Sales Rep / Sales Representative / Field Sales / Builders Merchant / Building Supplies / Builders Merchants / Construction Supplies / Hindi / Urdu / Punjabi / Arabic INDWF
Overview Join haart Plymouth as a Property Valuer and become part of the U.K.'s largest independent property services group. In this fast-paced, rewarding role, no two days are the same - from conducting accurate market appraisals and building strong local relationships, to winning new instructions and guiding clients through every step of their property journey. At haart Plymouth, you'll combine local expertise with the strength of a nationally recognised brand, delivering exceptional service while growing your career in a supportive and high-performing team environment. Benefits of being a Property Valuer Complete on target earnings of £45000 per year A "Start up Salary" payment for your first month, to support you whilst you build your pipeline Followed by 5 months of further support through our Bonus Builder scheme Uncapped commission scheme A Company Car Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Property Valuer Developing and maintaining strong relationships with vendors A focus on generating new and repeat business Gaining new instructions for properties to market Marketing properties to buyers utilizing various marketing skills Completing contracts on properties Upselling additional products Preparing brochures for each property with photos, and written descriptions Canvassing the local area Door knocking and leaflet dropping Ensuring properties adhere to health and safety standards Essential Skills of a Property Valuer Full UK Driving Licence for a manual vehicle Experience as an Estate Agent who is ready to the next step in their career Works well with others to create a team spirit and an enjoyable working environment Supporting your manager by helping to lead the team A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Strong attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Mar 09, 2026
Full time
Overview Join haart Plymouth as a Property Valuer and become part of the U.K.'s largest independent property services group. In this fast-paced, rewarding role, no two days are the same - from conducting accurate market appraisals and building strong local relationships, to winning new instructions and guiding clients through every step of their property journey. At haart Plymouth, you'll combine local expertise with the strength of a nationally recognised brand, delivering exceptional service while growing your career in a supportive and high-performing team environment. Benefits of being a Property Valuer Complete on target earnings of £45000 per year A "Start up Salary" payment for your first month, to support you whilst you build your pipeline Followed by 5 months of further support through our Bonus Builder scheme Uncapped commission scheme A Company Car Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Property Valuer Developing and maintaining strong relationships with vendors A focus on generating new and repeat business Gaining new instructions for properties to market Marketing properties to buyers utilizing various marketing skills Completing contracts on properties Upselling additional products Preparing brochures for each property with photos, and written descriptions Canvassing the local area Door knocking and leaflet dropping Ensuring properties adhere to health and safety standards Essential Skills of a Property Valuer Full UK Driving Licence for a manual vehicle Experience as an Estate Agent who is ready to the next step in their career Works well with others to create a team spirit and an enjoyable working environment Supporting your manager by helping to lead the team A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Strong attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Geotab is a global leader in IoT and connected transportation and certified "Great Place to Work ." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace , offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it's like to be a Geotabber, check out ourblog and follow onInstagram . Join ourtalent network to learn more about job opportunities and company news. Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Success Manager who will drive measurable outcomes for our SMB customers by owning the end-to-end lifecycle, ensuring high product adoption, and maximizing net revenue retention through value-based engagement. If you love technology, and are keen to join an industry leader - we would love to hear from you! What you'll do: As a Customer Success Manager, your key area of responsibility will be managing a dedicated portfolio of accounts as your own book of business, from structured onboarding to proactive renewals. You will validate customer business goals to build actionable success plans, monitor health indicators to mitigate churn, and identify growth opportunities to expand Geotab's footprint. You will need to work closely with the Sales, Product, and Support teams, as well as collaborate with international colleagues to deliver a consistent, scalable customer experience. To be successful in this role you will be a proactive, customer-centric communicator with a "can-do" mindset and the ability to conduct strategic, value-led conversations with SMB stakeholders. In addition, the successful candidate will have strong analytical skills to interpret usage data, experience navigating commercial motions like contract negotiations, and a methodical approach to managing a high volume of accounts in a fast-paced SaaS or IoT environment. How you'll make an impact: Own the customer lifecycle for an assigned portfolio of accounts, ensuring a consistent, value-driven experience from onboarding through renewal and expansion. Deeply understand customer objectives by validating and documenting key business goals, defining success criteria, and building actionable success plans to achieve those outcomes. Lead onboarding, education, and enablement of new customers by delivering structured implementation, training, and best-practice guidance that drive rapid adoption and accelerate time-to-value, platform proficiency, and ongoing value realization. Build and maintain strong, trust-based relationships with key customer stakeholders and decision-makers, becoming a strategic partner in their business. Conduct proactive, value-led customer engagements (e.g., success reviews, health checks) to drive adoption, retention, and account growth. Monitor customer health and early churn indicators, develop mitigation plans, and execute targeted interventions to reduce risk and improve retention. Identify, qualify, and influence growth opportunities (upsell, cross-sell, referrals) in partnership with the Sales team. Own and proactively manage the renewals pipeline, identifying risks, driving renewal strategies, and securing timely renewals. Respond to and resolve customer inquiries and escalations related to product, contractual, and operational topics, coordinating internal resources as needed. Forecast, track, and report on key customer metrics, including health, product adoption, retention, NPS/CSAT, and recurring revenue. Act as the voice of the customer internally, providing structured feedback and insights to Product, Sales, Support, and Operations to influence roadmap and process improvements. Support local teams with contractual topics, strategic customer communications, and project-based initiatives. Collaborate effectively with global and cross-functional teams to deliver a consistent, high-quality customer experience and scalable success motions. Maintain accurate, up-to-date account records and activities in CRM and CS platforms to ensure visibility and coordination across teams. Leverage data and AI for product usage, customer health scores, and analytics to prioritize outreach, refine success plans, and drive adoption. Contribute to the continuous improvement of Customer Success playbooks, processes, and tooling based on frontline learnings. What you'll bring to this role: Business degree and/or relevant experience in Customer Success and/or Account Management, ideally with a proven track record of customer retention and growth (mandatory). General understanding of IoT/telematics products and solutions; experience in B2B SaaS is a strong advantage. Fluent written and verbal communication in English. Comfort with commercial motions: renewals, contract and price negotiations, upsell/cross-sell in partnership with Sales; good understanding of contracts and pricing impact on profitability. Strong analytical skills with the ability to interpret customer data, health metrics, and usage patterns to drive decisions and priorities. Experience working with CRM and CS tools (e.g., SAP, Salesforce, Gainsight) is an advantage (not mandatory). Methodical, conscientious approach to documentation and maintaining accurate records in CRM/CS systems. Excellent time management, organizational, and prioritization skills, with the ability to manage a portfolio of accounts in a dynamic, fast-paced environment (mandatory). Structured, proactive "can do" mindset for managing open matters and tasks in a demanding environment. Strong collaboration skills and the ability to work effectively with cross-functional and international teams. Growth mindset with a strong willingness to learn, openness to feedback, and ability to self-reflect to improve performance. Customer-centric attitude and a passion for building long-term, value-based customer relationships. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. How we work: At Geotab, we have adopted aflexible hybridworking model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish - in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at . By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, "Geotab"), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy . Click here to learn more about what happens with your personal data.
Mar 09, 2026
Full time
Geotab is a global leader in IoT and connected transportation and certified "Great Place to Work ." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace , offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it's like to be a Geotabber, check out ourblog and follow onInstagram . Join ourtalent network to learn more about job opportunities and company news. Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Success Manager who will drive measurable outcomes for our SMB customers by owning the end-to-end lifecycle, ensuring high product adoption, and maximizing net revenue retention through value-based engagement. If you love technology, and are keen to join an industry leader - we would love to hear from you! What you'll do: As a Customer Success Manager, your key area of responsibility will be managing a dedicated portfolio of accounts as your own book of business, from structured onboarding to proactive renewals. You will validate customer business goals to build actionable success plans, monitor health indicators to mitigate churn, and identify growth opportunities to expand Geotab's footprint. You will need to work closely with the Sales, Product, and Support teams, as well as collaborate with international colleagues to deliver a consistent, scalable customer experience. To be successful in this role you will be a proactive, customer-centric communicator with a "can-do" mindset and the ability to conduct strategic, value-led conversations with SMB stakeholders. In addition, the successful candidate will have strong analytical skills to interpret usage data, experience navigating commercial motions like contract negotiations, and a methodical approach to managing a high volume of accounts in a fast-paced SaaS or IoT environment. How you'll make an impact: Own the customer lifecycle for an assigned portfolio of accounts, ensuring a consistent, value-driven experience from onboarding through renewal and expansion. Deeply understand customer objectives by validating and documenting key business goals, defining success criteria, and building actionable success plans to achieve those outcomes. Lead onboarding, education, and enablement of new customers by delivering structured implementation, training, and best-practice guidance that drive rapid adoption and accelerate time-to-value, platform proficiency, and ongoing value realization. Build and maintain strong, trust-based relationships with key customer stakeholders and decision-makers, becoming a strategic partner in their business. Conduct proactive, value-led customer engagements (e.g., success reviews, health checks) to drive adoption, retention, and account growth. Monitor customer health and early churn indicators, develop mitigation plans, and execute targeted interventions to reduce risk and improve retention. Identify, qualify, and influence growth opportunities (upsell, cross-sell, referrals) in partnership with the Sales team. Own and proactively manage the renewals pipeline, identifying risks, driving renewal strategies, and securing timely renewals. Respond to and resolve customer inquiries and escalations related to product, contractual, and operational topics, coordinating internal resources as needed. Forecast, track, and report on key customer metrics, including health, product adoption, retention, NPS/CSAT, and recurring revenue. Act as the voice of the customer internally, providing structured feedback and insights to Product, Sales, Support, and Operations to influence roadmap and process improvements. Support local teams with contractual topics, strategic customer communications, and project-based initiatives. Collaborate effectively with global and cross-functional teams to deliver a consistent, high-quality customer experience and scalable success motions. Maintain accurate, up-to-date account records and activities in CRM and CS platforms to ensure visibility and coordination across teams. Leverage data and AI for product usage, customer health scores, and analytics to prioritize outreach, refine success plans, and drive adoption. Contribute to the continuous improvement of Customer Success playbooks, processes, and tooling based on frontline learnings. What you'll bring to this role: Business degree and/or relevant experience in Customer Success and/or Account Management, ideally with a proven track record of customer retention and growth (mandatory). General understanding of IoT/telematics products and solutions; experience in B2B SaaS is a strong advantage. Fluent written and verbal communication in English. Comfort with commercial motions: renewals, contract and price negotiations, upsell/cross-sell in partnership with Sales; good understanding of contracts and pricing impact on profitability. Strong analytical skills with the ability to interpret customer data, health metrics, and usage patterns to drive decisions and priorities. Experience working with CRM and CS tools (e.g., SAP, Salesforce, Gainsight) is an advantage (not mandatory). Methodical, conscientious approach to documentation and maintaining accurate records in CRM/CS systems. Excellent time management, organizational, and prioritization skills, with the ability to manage a portfolio of accounts in a dynamic, fast-paced environment (mandatory). Structured, proactive "can do" mindset for managing open matters and tasks in a demanding environment. Strong collaboration skills and the ability to work effectively with cross-functional and international teams. Growth mindset with a strong willingness to learn, openness to feedback, and ability to self-reflect to improve performance. Customer-centric attitude and a passion for building long-term, value-based customer relationships. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. How we work: At Geotab, we have adopted aflexible hybridworking model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish - in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at . By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, "Geotab"), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy . Click here to learn more about what happens with your personal data.
Area Sales Manager Mortars, Plasters & Insulation Job Title: Area Sales Manager Mortars, Plasters & Insulation Systems Industry Sector: Area Sales Manager, Sales Manager, Building Products, Insulation , Renders, Mortars, Plasters, Internal Building Products, EWI, External Building Products, Building Materials, Builders Merchants, Distributions, Specifiers, Architects, Contractors, Social Housing, De click apply for full job details
Mar 08, 2026
Full time
Area Sales Manager Mortars, Plasters & Insulation Job Title: Area Sales Manager Mortars, Plasters & Insulation Systems Industry Sector: Area Sales Manager, Sales Manager, Building Products, Insulation , Renders, Mortars, Plasters, Internal Building Products, EWI, External Building Products, Building Materials, Builders Merchants, Distributions, Specifiers, Architects, Contractors, Social Housing, De click apply for full job details
This role is field based, covering a cluster of depots within the Luton area. This is a brand new role that gives the successful candidate the opportunity to learn the business before stepping into the role of a Depot Manager should one become available. As a Manager Designate, you will support a Depot Manager with the day to day running of the depot, and you will always identify and suggest new opportunities to grow sales. The support you offer the Depot Manager can range from reviewing the P&L to recruiting, leading by example, and motivating the team in order to achieve and exceed sales targets by building strong working relationships with the local trade. The pace is fast, and the environment is competitive and demanding but also incredibly rewarding financially and in our strong sense of team spirit that makes us different from the rest. This is a fantastic environment for you to soak up everything there is to know about becoming a Depot Manager in the future, and if you pair that with our extensive online and face to face training that we offer, you will have the skills and knowledge needed to be a successful Manager Designate and one day manage your own depot. Skills and attributes you need to be a successful Manager Designate: Management experience Inspirational leader Sales focused Problem solving skills Target driven Effective communicator Ambition and drive Customer service Thrive in fast paced environments What you get from us as a Manager Designate: Competitive base salary Team incentives and outings Competitive Pension Plan with a maximum company contribution of 12% 24 days holiday, rising to 26 days after 5 years Staff discount on Howdens products Buy as you earn share scheme About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of 10 Best Big Companies to Work For. How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Mar 08, 2026
Full time
This role is field based, covering a cluster of depots within the Luton area. This is a brand new role that gives the successful candidate the opportunity to learn the business before stepping into the role of a Depot Manager should one become available. As a Manager Designate, you will support a Depot Manager with the day to day running of the depot, and you will always identify and suggest new opportunities to grow sales. The support you offer the Depot Manager can range from reviewing the P&L to recruiting, leading by example, and motivating the team in order to achieve and exceed sales targets by building strong working relationships with the local trade. The pace is fast, and the environment is competitive and demanding but also incredibly rewarding financially and in our strong sense of team spirit that makes us different from the rest. This is a fantastic environment for you to soak up everything there is to know about becoming a Depot Manager in the future, and if you pair that with our extensive online and face to face training that we offer, you will have the skills and knowledge needed to be a successful Manager Designate and one day manage your own depot. Skills and attributes you need to be a successful Manager Designate: Management experience Inspirational leader Sales focused Problem solving skills Target driven Effective communicator Ambition and drive Customer service Thrive in fast paced environments What you get from us as a Manager Designate: Competitive base salary Team incentives and outings Competitive Pension Plan with a maximum company contribution of 12% 24 days holiday, rising to 26 days after 5 years Staff discount on Howdens products Buy as you earn share scheme About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of 10 Best Big Companies to Work For. How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Please note this is a floating position that covers the geographical location of Wiltshire. As a Business Developer, you will be vital in building strong relationships with new and existing trade customers. With your friendly and engaging approach, you will contact trade customers on a daily basis via telephone and email, identifying upselling opportunities and delivering exceptional customer service. You will also provide valuable administrative support to the depot, collaborating closely with Kitchen Sales Designers and Territory Sales Representatives to assist in arranging appointments and fuel lead generation. Your proactive attitude and attention to detail will contribute to the efficient running of the depot, enabling the team to reach and exceed depot targets. Skills and attributes you need to be a successful Business Developer: Customer service Thrives in fast-paced environments strong Communicator Sales-focused Prioritisation and organisation skills Curious learner Full UK Driving License What you get from us as a Business Developer: Competitive base salary Monthly depot bonusOTE Team incentives and outings Competitive Pension Plan with a maximum company contribution of 12%. 24 days holiday, rising to 26 days after 5 years Staff discount on Howdens products Buy as you earn share scheme About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Mar 08, 2026
Full time
Please note this is a floating position that covers the geographical location of Wiltshire. As a Business Developer, you will be vital in building strong relationships with new and existing trade customers. With your friendly and engaging approach, you will contact trade customers on a daily basis via telephone and email, identifying upselling opportunities and delivering exceptional customer service. You will also provide valuable administrative support to the depot, collaborating closely with Kitchen Sales Designers and Territory Sales Representatives to assist in arranging appointments and fuel lead generation. Your proactive attitude and attention to detail will contribute to the efficient running of the depot, enabling the team to reach and exceed depot targets. Skills and attributes you need to be a successful Business Developer: Customer service Thrives in fast-paced environments strong Communicator Sales-focused Prioritisation and organisation skills Curious learner Full UK Driving License What you get from us as a Business Developer: Competitive base salary Monthly depot bonusOTE Team incentives and outings Competitive Pension Plan with a maximum company contribution of 12%. 24 days holiday, rising to 26 days after 5 years Staff discount on Howdens products Buy as you earn share scheme About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Overview At PepsiCo UK, we're proud to have some of the nation's favourite snacks and drinks-like Walkers crisps, Quaker Oats and Pepsi beverages. With manufacturing sites across the UK, we're also home to the world's largest crisp factories in Leicester adjacent to one of our global R & D hubs. Our main UK office is by Reading train station and we have a London office in Clerkenwell where this role would be based. Public Policy and Government Affairs (PPGA) has a significant impact on PepsiCo's license to operate in the UK and Ireland. The business is facing a fast moving legislative agenda across a number of areas which affect directly and indirectly strategic priorities for the business. These include public policy initiatives on public health, packaging, climate change and corporate governance. This role is vital in shaping the business' engagement with political and policy stakeholders and ensuring our voice is head on critical public policy issues. Responsibilities Provide strategic advice internally and advocate our position externally to protect and enhance PepsiCo's reputation and licence to operate. Manage the day to day work programme and identify opportunities to integrate the communications and government affairs agendas with the External Communications Senior Manager. Drive the UK stakeholder engagement programme and represent the business externally to build relationships and enhance reputation. Manage external agency support programme. Analyse government policy papers and write consultation responses. Represent PEP externally in Parliament, Whitehall or other stakeholder events. Manage relationships with key trade associations and advocate PEP policy positions to influence overall industry positions. Support the broader corporate affairs agenda - including policy led content for internal and external communications (PEP news, website, digital channels). While being across the whole PPGA agenda, become an SME on sustainability issues (particularly packaging) and partner with the sustainability team on advancing our agenda. Provide guidance to the Public Policy and Government Affairs Senior Executive, overseeing workstreams as required. Qualifications Strategic approach to business critical public policy challenges with strong attention to technical policy detail. An ability to operate and navigate in environments, and on issues, with significant complexity and ambiguty. Superior relationship building skills, including with senior internal and external stakeholders. Ability to manage trade bodies agendas with little oversight. Experience (9+ years) and expertise in public affairs, corporate reputation/ corporate communications. Detailed knowledge of Westminster/Whitehall with an understanding of the significance of EU/international developments. Team player with a collaborative, inclusive style supporting the development of the broader corporate affairs team. Minimum degree level education with experience in issues rich environment. Differentiating Competencies Required Essential Excellent written and oral communications skills. Extensive experience in preparing briefings and undertaking research with the ability to summarise complex issues quickly with strong attention to detail. Resourceful and motivated with a keen appetite for learning. Avid consumer of news who can demonstrate understanding of UK and global current affairs. Effective self-starter and multi-tasker with strong time management skills and an ability to adapt quickly to change. Cross-cultural Sensitivity/Understanding Others - international mindset, understands different perspectives, and is able to work comfortably and effectively in a diverse, multi-cultural and international environment. Relationship Management - understands the importance of building & sustaining relationships internally and externally and is able to do so effectively. Thrives in a highly dynamic, fast-paced environment. Desirable In-house public affairs/ corporate affairs team experience. Experience of working with multinational organisations. Experience of FMCG. Knowledge/ understanding of food industry issues and the stakeholder landscape. Knowledge of public health/circular economy policy issues. Good understanding of media relations. Incident and crisis management experience. Why Join Us? We offer a competitive salary, bonus, car allowance, flexible working, and a wide range of benefits-from critical illness cover and discounted gym memberships to enhanced parental leave and electric car schemes. Our commitment to wellbeing and career growth makes us a Top Employer for 14 years running. Equal Opportunities We're an equal opportunity employer, committed to the Equality Act 2010. We welcome applicants from all backgrounds and will provide any necessary adjustments to support you through the recruitment process. About PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated nearly$92 billion in net revenue in 2024, driven by a complementary beverage and convenient foods portfolio thatincludes Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales. Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with pep+ (PepsiCo Positive). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the centre of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. For more information, visit , and follow on X (Twitter), Instagram, Facebook,
Mar 08, 2026
Full time
Overview At PepsiCo UK, we're proud to have some of the nation's favourite snacks and drinks-like Walkers crisps, Quaker Oats and Pepsi beverages. With manufacturing sites across the UK, we're also home to the world's largest crisp factories in Leicester adjacent to one of our global R & D hubs. Our main UK office is by Reading train station and we have a London office in Clerkenwell where this role would be based. Public Policy and Government Affairs (PPGA) has a significant impact on PepsiCo's license to operate in the UK and Ireland. The business is facing a fast moving legislative agenda across a number of areas which affect directly and indirectly strategic priorities for the business. These include public policy initiatives on public health, packaging, climate change and corporate governance. This role is vital in shaping the business' engagement with political and policy stakeholders and ensuring our voice is head on critical public policy issues. Responsibilities Provide strategic advice internally and advocate our position externally to protect and enhance PepsiCo's reputation and licence to operate. Manage the day to day work programme and identify opportunities to integrate the communications and government affairs agendas with the External Communications Senior Manager. Drive the UK stakeholder engagement programme and represent the business externally to build relationships and enhance reputation. Manage external agency support programme. Analyse government policy papers and write consultation responses. Represent PEP externally in Parliament, Whitehall or other stakeholder events. Manage relationships with key trade associations and advocate PEP policy positions to influence overall industry positions. Support the broader corporate affairs agenda - including policy led content for internal and external communications (PEP news, website, digital channels). While being across the whole PPGA agenda, become an SME on sustainability issues (particularly packaging) and partner with the sustainability team on advancing our agenda. Provide guidance to the Public Policy and Government Affairs Senior Executive, overseeing workstreams as required. Qualifications Strategic approach to business critical public policy challenges with strong attention to technical policy detail. An ability to operate and navigate in environments, and on issues, with significant complexity and ambiguty. Superior relationship building skills, including with senior internal and external stakeholders. Ability to manage trade bodies agendas with little oversight. Experience (9+ years) and expertise in public affairs, corporate reputation/ corporate communications. Detailed knowledge of Westminster/Whitehall with an understanding of the significance of EU/international developments. Team player with a collaborative, inclusive style supporting the development of the broader corporate affairs team. Minimum degree level education with experience in issues rich environment. Differentiating Competencies Required Essential Excellent written and oral communications skills. Extensive experience in preparing briefings and undertaking research with the ability to summarise complex issues quickly with strong attention to detail. Resourceful and motivated with a keen appetite for learning. Avid consumer of news who can demonstrate understanding of UK and global current affairs. Effective self-starter and multi-tasker with strong time management skills and an ability to adapt quickly to change. Cross-cultural Sensitivity/Understanding Others - international mindset, understands different perspectives, and is able to work comfortably and effectively in a diverse, multi-cultural and international environment. Relationship Management - understands the importance of building & sustaining relationships internally and externally and is able to do so effectively. Thrives in a highly dynamic, fast-paced environment. Desirable In-house public affairs/ corporate affairs team experience. Experience of working with multinational organisations. Experience of FMCG. Knowledge/ understanding of food industry issues and the stakeholder landscape. Knowledge of public health/circular economy policy issues. Good understanding of media relations. Incident and crisis management experience. Why Join Us? We offer a competitive salary, bonus, car allowance, flexible working, and a wide range of benefits-from critical illness cover and discounted gym memberships to enhanced parental leave and electric car schemes. Our commitment to wellbeing and career growth makes us a Top Employer for 14 years running. Equal Opportunities We're an equal opportunity employer, committed to the Equality Act 2010. We welcome applicants from all backgrounds and will provide any necessary adjustments to support you through the recruitment process. About PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated nearly$92 billion in net revenue in 2024, driven by a complementary beverage and convenient foods portfolio thatincludes Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales. Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with pep+ (PepsiCo Positive). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the centre of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. For more information, visit , and follow on X (Twitter), Instagram, Facebook,
Overview We are looking for an amazing Store Manager to lead our lovely Sheffield team! As a Store Manager at Lucy & Yak, your role is to inspire, manage and drive the success of your store by motivating your team and building a community. You will demonstrate outstanding brand experiences whilst seizing and creating commercial opportunities. Within your role you will train, develop and motivate your team to excel in all areas from day to day operations to smashing your store KPIs. As Store Manager you will ensure your store always embodies Lucy & Yak's ethics and ethos in all areas, from Visual Merchandising to Customer Service. What you'll be doing Responsibilities Management: Provide strong management, fostering a positive and collaborative work environment. Motivating and inspiring your team to achieve personal and collective goals. Management: Giving instant and consistent positive and constructive feedback to your team to enhance performance. Empowering your Assistant Manager to do the same. Management: Play a role in the recruitment, training, and development of a high-performing team. Management: Manage, train and develop your team. You'll be a role model of the Lucy & Yak ethos and will ensure the brand is always represented in the best way possible. Customer-Centric Approach: Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Customer-Centric Approach: Foster a customer-focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences. Customer-Centric Approach: Be the final point of escalation for customer queries and issues within your store, ensuring they are addressed and resolved promptly with a focus on customer satisfaction. Sales: Drive and motivate your team to meet sales targets and KPIs through incentives and training. Sales: Implement strategies in collaboration with your Assistant Manager to drive sales growth and enhance the customer journey. Operational Excellence: Oversee day-to-day retail operations, including staffing, sales, visual merchandising, and administration. Operational Excellence: Monitor day-to-day health and safety in store, setting and maintaining high standards for our team and customers and escalating issues as necessary. Operational Excellence: Create and manage staff rotas to ensure adequate shop floor coverage including leave approvals. Operational Excellence: Uphold high standards of visual merchandising that align with the brand's identity, ensuring the shop looks exciting, colourful and accessible to our customers. Operational Excellence: Attend weekly and quarterly management meetings. Stock Management: Ensure effective stock management within your store and work with merchandising and warehouse teams to optimise inventory levels and stock holdings. Stock Management: Enforce procedures to minimise stock discrepancies and ensure best selling product availability wherever possible. Stock Management: Implement stock management procedures, stockroom organisation, line counts and stock takes. Financial Management: Interpret key performance indicators to drive informed choices. Financial Management: Manage your store budget for resources, equipment and overtime, ensuring this is not exceeded. Marketing, Events & Community Engagement: Work with the Head of Retail to execute the retail marketing strategy in stores (e.g. events, promotions, windows, layouts). Marketing, Events & Community Engagement: Create exciting in-store content with your team, managing your store's social media platforms. Marketing, Events & Community Engagement: Organising, staffing and running collaboration events in your store. What are we looking for? Previous management experience of 2 years within a customer facing role is essential Friendly and approachable: Your demeanour and attitude are infectious Passion for our brand: You're excited about Lucy & Yak's mission, products, and values Dedication to excellence: Going above and beyond to ensure customer satisfaction is second nature to you You are exceptional at motivating, developing and coaching a team to success Excellent communication skills Proven ability to drive sales and achieve targets Good knowledge of social media platforms (Instagram, Facebook, TikTok, etc) Good IT skills - able to use Word, Excel, social media applications and till systems Demonstrate resilience, work on your own initiative and think quickly on your feet to resolve emergent issues Experience in mid-long term planning would be a bonus Previous fashion retail experience is highly desirable but not essential As a Store Manager at Lucy & Yak, your role is to lead, manage and drive the success of your store by motivating and inspiring your team and building a community. You will always lead your team by example in creating outstanding brand experiences whilst seizing and creating commercial opportunities. Within your role you will train, develop, motivate and support your team to excel in all areas from day to day operations to smashing your store KPIs. As Store Manager you are responsible for ensuring your store always embodies Lucy & Yak's ethics and ethos in all areas, from Visual Merchandising to Customer Service. Leadership Provide strong leadership, fostering a positive and collaborative work environment. Motivating and inspiring your team to achieve individual and collective goals. Giving instant and consistent positive and constructive feedback to your team to enhance individual and team performance. Empowering your Assistant Manager to do the same. Play a leading role in the recruitment, training, and development of a high-performing team. Manage, support, train and develop your team. You'll be a role model of the Lucy & Yak ethos and will ensure the brand is always represented in the best way possible. Customer-Centric Approach Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Foster a customer-focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences. Be the final point of escalation for customer queries and issues within your store, ensuring that these are addressed and resolved promptly with a focus on customer satisfaction. Sales Drive and motivate your team to meet sales targets and KPIs through incentives and training Implement strategies in collaboration with your Assistant Manager to drive sales growth and enhance the customer journey Operational Excellence Oversee day-to-day retail operations, including staffing, sales, visual merchandising, and administration Responsible for the day-to-day health and safety in store, setting and maintaining high standards for our team and customers and escalating issues as necessary Create and manage staff rotas to ensure adequate shop floor coverage including leave approvals Uphold high standards of visual merchandising that align with the brand's identity, ensuring the shop always looks exciting and accessible to our customers Attend weekly and quarterly management meetings Stock Management Responsible for effective stock management within your store and working alongside merchandising and warehouse teams to optimise inventory levels and stock holdings Enforce procedures to minimise stock discrepancies in your store and to ensure best selling product availability wherever possible Implement effective stock management procedures, stockroom organisation, line counts and stock takes Financial Management Analyse and interpret key performance indicators to drive informed decision-making Manage your store budget for resources, equipment and overtime, ensuring this is not exceeded Marketing, Events & Community Engagement Working with the Head of Retail to execute the retail marketing strategy in stores (e.g. events, promotions, windows, layouts) Create exciting in-store content with your team, managing your store's social media platforms Organising, staffing and running collaboration events in your store The fine print Salary based on experience Based in Sheffield 37.5 hours per week Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process
Mar 07, 2026
Full time
Overview We are looking for an amazing Store Manager to lead our lovely Sheffield team! As a Store Manager at Lucy & Yak, your role is to inspire, manage and drive the success of your store by motivating your team and building a community. You will demonstrate outstanding brand experiences whilst seizing and creating commercial opportunities. Within your role you will train, develop and motivate your team to excel in all areas from day to day operations to smashing your store KPIs. As Store Manager you will ensure your store always embodies Lucy & Yak's ethics and ethos in all areas, from Visual Merchandising to Customer Service. What you'll be doing Responsibilities Management: Provide strong management, fostering a positive and collaborative work environment. Motivating and inspiring your team to achieve personal and collective goals. Management: Giving instant and consistent positive and constructive feedback to your team to enhance performance. Empowering your Assistant Manager to do the same. Management: Play a role in the recruitment, training, and development of a high-performing team. Management: Manage, train and develop your team. You'll be a role model of the Lucy & Yak ethos and will ensure the brand is always represented in the best way possible. Customer-Centric Approach: Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Customer-Centric Approach: Foster a customer-focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences. Customer-Centric Approach: Be the final point of escalation for customer queries and issues within your store, ensuring they are addressed and resolved promptly with a focus on customer satisfaction. Sales: Drive and motivate your team to meet sales targets and KPIs through incentives and training. Sales: Implement strategies in collaboration with your Assistant Manager to drive sales growth and enhance the customer journey. Operational Excellence: Oversee day-to-day retail operations, including staffing, sales, visual merchandising, and administration. Operational Excellence: Monitor day-to-day health and safety in store, setting and maintaining high standards for our team and customers and escalating issues as necessary. Operational Excellence: Create and manage staff rotas to ensure adequate shop floor coverage including leave approvals. Operational Excellence: Uphold high standards of visual merchandising that align with the brand's identity, ensuring the shop looks exciting, colourful and accessible to our customers. Operational Excellence: Attend weekly and quarterly management meetings. Stock Management: Ensure effective stock management within your store and work with merchandising and warehouse teams to optimise inventory levels and stock holdings. Stock Management: Enforce procedures to minimise stock discrepancies and ensure best selling product availability wherever possible. Stock Management: Implement stock management procedures, stockroom organisation, line counts and stock takes. Financial Management: Interpret key performance indicators to drive informed choices. Financial Management: Manage your store budget for resources, equipment and overtime, ensuring this is not exceeded. Marketing, Events & Community Engagement: Work with the Head of Retail to execute the retail marketing strategy in stores (e.g. events, promotions, windows, layouts). Marketing, Events & Community Engagement: Create exciting in-store content with your team, managing your store's social media platforms. Marketing, Events & Community Engagement: Organising, staffing and running collaboration events in your store. What are we looking for? Previous management experience of 2 years within a customer facing role is essential Friendly and approachable: Your demeanour and attitude are infectious Passion for our brand: You're excited about Lucy & Yak's mission, products, and values Dedication to excellence: Going above and beyond to ensure customer satisfaction is second nature to you You are exceptional at motivating, developing and coaching a team to success Excellent communication skills Proven ability to drive sales and achieve targets Good knowledge of social media platforms (Instagram, Facebook, TikTok, etc) Good IT skills - able to use Word, Excel, social media applications and till systems Demonstrate resilience, work on your own initiative and think quickly on your feet to resolve emergent issues Experience in mid-long term planning would be a bonus Previous fashion retail experience is highly desirable but not essential As a Store Manager at Lucy & Yak, your role is to lead, manage and drive the success of your store by motivating and inspiring your team and building a community. You will always lead your team by example in creating outstanding brand experiences whilst seizing and creating commercial opportunities. Within your role you will train, develop, motivate and support your team to excel in all areas from day to day operations to smashing your store KPIs. As Store Manager you are responsible for ensuring your store always embodies Lucy & Yak's ethics and ethos in all areas, from Visual Merchandising to Customer Service. Leadership Provide strong leadership, fostering a positive and collaborative work environment. Motivating and inspiring your team to achieve individual and collective goals. Giving instant and consistent positive and constructive feedback to your team to enhance individual and team performance. Empowering your Assistant Manager to do the same. Play a leading role in the recruitment, training, and development of a high-performing team. Manage, support, train and develop your team. You'll be a role model of the Lucy & Yak ethos and will ensure the brand is always represented in the best way possible. Customer-Centric Approach Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Foster a customer-focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences. Be the final point of escalation for customer queries and issues within your store, ensuring that these are addressed and resolved promptly with a focus on customer satisfaction. Sales Drive and motivate your team to meet sales targets and KPIs through incentives and training Implement strategies in collaboration with your Assistant Manager to drive sales growth and enhance the customer journey Operational Excellence Oversee day-to-day retail operations, including staffing, sales, visual merchandising, and administration Responsible for the day-to-day health and safety in store, setting and maintaining high standards for our team and customers and escalating issues as necessary Create and manage staff rotas to ensure adequate shop floor coverage including leave approvals Uphold high standards of visual merchandising that align with the brand's identity, ensuring the shop always looks exciting and accessible to our customers Attend weekly and quarterly management meetings Stock Management Responsible for effective stock management within your store and working alongside merchandising and warehouse teams to optimise inventory levels and stock holdings Enforce procedures to minimise stock discrepancies in your store and to ensure best selling product availability wherever possible Implement effective stock management procedures, stockroom organisation, line counts and stock takes Financial Management Analyse and interpret key performance indicators to drive informed decision-making Manage your store budget for resources, equipment and overtime, ensuring this is not exceeded Marketing, Events & Community Engagement Working with the Head of Retail to execute the retail marketing strategy in stores (e.g. events, promotions, windows, layouts) Create exciting in-store content with your team, managing your store's social media platforms Organising, staffing and running collaboration events in your store The fine print Salary based on experience Based in Sheffield 37.5 hours per week Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process
What You'll Do Customer Success Manager is responsible for building and maintaining relationships end to end with our customers to enable them realize value from TRES platform. As a trusted advisor, you will leverage your domain expertise and ability to frame problems and find solutions to help customers drive adoption and achieve business outcomes. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer's success - ultimately driving growth and securing the renewal. Responsibilities Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor, and report internally and externally to Customer Sponsors. Establish regular touchpoints to review progress against technical and strategic objectives including roadmap discussions. Work closely with Sales to provide insights to customers about applicability of new features in TRES and identify additional business use-cases. Develop, nurture and maintain trusted advisor relationships with stakeholders at all levels and drive value and adoption. Translate customer product usage data into actionable advice for customers. Provide Executive Business Reviews in a regular cadence with Business & Technical Stakeholders in collaboration with the Account Team including Sales, Business Leads, and Product partners. Provide customer's contract utilization pacing in regular account Health Checks towards renewal. Provide customer upsell and expansion recommendations for platform products, partnerships, services, and cloud network partners across the full lifecycle in regular account check-ins. Assist and provide expert deployment and operational best practices in all customer communication channels including in-person, email, web calls, slack, and mobile options. Work cross-departmentally to find business outcomes-oriented solutions to complex scenarios and integration issues. Strong knowledge of Customer Success best practices with experience defining processes to promote adoption. Understand customer health scoring and predictive risk management to prevent and resolve renewal risk while managing customer escalations. Continuously drive communication and customer advocacy to ensure an orchestrated customer experience. Work transparently to surface customer problems and allow others to participate in solving them. Required Skills Bachelor's degree with 5+ years of experience in Account Manager or Customer Success role or related SaaS vendor or systems integrator or in house practitioner Experience in managing significant technology and operational change programs and have credibility as a trusted advisor to customer executives for such programs Experience of directly assigned to customers with an aggregate of at least $2 - 5M ARR in total book of business and delivering 10 - 20% upsell expansions across their customer accounts Advanced project management experience & skills Ability to translate business requirements into business value, and work with sales and marketing teams to promote value-driven solutions to customers Ability to manage executive relationships and discussions Excellent moderation and communication skills Extensive experience within a technical or account management area Solid understanding of crypto markets, wallets, blockchain explorers, and DeFi protocols Background in accounting, finance, tax, or related fields - CPA or similar certifications are a plus Experience working with crypto transaction data, reconciliation tools, or tax/reporting platforms Performance Indicators Gross dollar renewal rate (GDR) and Net Dollar retention (NDR) ARR growth (upsell & expansion opportunities with high win rate) Platform adoption and usage Churn and contraction rate Customer satisfaction Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. Please see our candidate privacy policy here.
Mar 07, 2026
Full time
What You'll Do Customer Success Manager is responsible for building and maintaining relationships end to end with our customers to enable them realize value from TRES platform. As a trusted advisor, you will leverage your domain expertise and ability to frame problems and find solutions to help customers drive adoption and achieve business outcomes. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer's success - ultimately driving growth and securing the renewal. Responsibilities Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor, and report internally and externally to Customer Sponsors. Establish regular touchpoints to review progress against technical and strategic objectives including roadmap discussions. Work closely with Sales to provide insights to customers about applicability of new features in TRES and identify additional business use-cases. Develop, nurture and maintain trusted advisor relationships with stakeholders at all levels and drive value and adoption. Translate customer product usage data into actionable advice for customers. Provide Executive Business Reviews in a regular cadence with Business & Technical Stakeholders in collaboration with the Account Team including Sales, Business Leads, and Product partners. Provide customer's contract utilization pacing in regular account Health Checks towards renewal. Provide customer upsell and expansion recommendations for platform products, partnerships, services, and cloud network partners across the full lifecycle in regular account check-ins. Assist and provide expert deployment and operational best practices in all customer communication channels including in-person, email, web calls, slack, and mobile options. Work cross-departmentally to find business outcomes-oriented solutions to complex scenarios and integration issues. Strong knowledge of Customer Success best practices with experience defining processes to promote adoption. Understand customer health scoring and predictive risk management to prevent and resolve renewal risk while managing customer escalations. Continuously drive communication and customer advocacy to ensure an orchestrated customer experience. Work transparently to surface customer problems and allow others to participate in solving them. Required Skills Bachelor's degree with 5+ years of experience in Account Manager or Customer Success role or related SaaS vendor or systems integrator or in house practitioner Experience in managing significant technology and operational change programs and have credibility as a trusted advisor to customer executives for such programs Experience of directly assigned to customers with an aggregate of at least $2 - 5M ARR in total book of business and delivering 10 - 20% upsell expansions across their customer accounts Advanced project management experience & skills Ability to translate business requirements into business value, and work with sales and marketing teams to promote value-driven solutions to customers Ability to manage executive relationships and discussions Excellent moderation and communication skills Extensive experience within a technical or account management area Solid understanding of crypto markets, wallets, blockchain explorers, and DeFi protocols Background in accounting, finance, tax, or related fields - CPA or similar certifications are a plus Experience working with crypto transaction data, reconciliation tools, or tax/reporting platforms Performance Indicators Gross dollar renewal rate (GDR) and Net Dollar retention (NDR) ARR growth (upsell & expansion opportunities with high win rate) Platform adoption and usage Churn and contraction rate Customer satisfaction Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. Please see our candidate privacy policy here.
