The Role As General Manager, you will take full ownership of business performance across clinic, ecommerce and distribution channels. This is a high impact leadership role for someone who enjoys shaping strategy while remaining hands on in the day to day running of a dynamic, growing business. Working closely with the Directors, you will drive commercial growth, strengthen operations and lead a high performing team, ensuring every touchpoint reflects a premium customer experience. Owning and delivering the overall business strategy across clinic, ecommerce and distribution channels Setting and achieving ambitious sales, margin and profitability targets Using data, market insight and performance metrics to guide strong commercial decisions Ensuring exceptional client experience and clinical excellence within the clinic and retail environment Driving utilisation, productivity and operational efficiency across the business Maintaining compliance with UK regulations and industry best practice Overseeing ecommerce performance including conversion, average order value, retention and fulfilment Managing digital marketing, user experience, stock flow and operational execution online Leading B2B distribution including supply chain, stock planning, logistics and partner relationships Improving forecasting, inventory management and delivery performance Creating a seamless brand and customer journey across all channels Taking full P&L ownership including budgeting, forecasting and financial modelling Driving margin optimisation, cost control and overall performance improvement Delivering clear reporting and insights to the Board Building, inspiring and developing a high performing management team Creating a culture of accountability, clarity and excellence Leading recruitment, retention and ongoing talent development Protecting and elevating the brand while championing exceptional customer experience How You'll Dazzle Us You're a commercially sharp and operationally confident leader who thrives in fast paced, multi channel environments. With significant senior leadership and D2C experience, you know how to turn strategy into results. You bring strong financial instincts, a proven track record of managing P&L and delivering growth. You have the ability to lead experienced teams with clarity and confidence. Experience within beauty, wellness, luxury retail or premium consumer brands will help you quickly understand the pace, expectations and brand sensitivity required. Above all, you're a decisive and solutions focused professional who enjoys building structure, driving performance and leading teams to achieve ambitious goals. What's Next Apply via the form below!
Mar 11, 2026
Full time
The Role As General Manager, you will take full ownership of business performance across clinic, ecommerce and distribution channels. This is a high impact leadership role for someone who enjoys shaping strategy while remaining hands on in the day to day running of a dynamic, growing business. Working closely with the Directors, you will drive commercial growth, strengthen operations and lead a high performing team, ensuring every touchpoint reflects a premium customer experience. Owning and delivering the overall business strategy across clinic, ecommerce and distribution channels Setting and achieving ambitious sales, margin and profitability targets Using data, market insight and performance metrics to guide strong commercial decisions Ensuring exceptional client experience and clinical excellence within the clinic and retail environment Driving utilisation, productivity and operational efficiency across the business Maintaining compliance with UK regulations and industry best practice Overseeing ecommerce performance including conversion, average order value, retention and fulfilment Managing digital marketing, user experience, stock flow and operational execution online Leading B2B distribution including supply chain, stock planning, logistics and partner relationships Improving forecasting, inventory management and delivery performance Creating a seamless brand and customer journey across all channels Taking full P&L ownership including budgeting, forecasting and financial modelling Driving margin optimisation, cost control and overall performance improvement Delivering clear reporting and insights to the Board Building, inspiring and developing a high performing management team Creating a culture of accountability, clarity and excellence Leading recruitment, retention and ongoing talent development Protecting and elevating the brand while championing exceptional customer experience How You'll Dazzle Us You're a commercially sharp and operationally confident leader who thrives in fast paced, multi channel environments. With significant senior leadership and D2C experience, you know how to turn strategy into results. You bring strong financial instincts, a proven track record of managing P&L and delivering growth. You have the ability to lead experienced teams with clarity and confidence. Experience within beauty, wellness, luxury retail or premium consumer brands will help you quickly understand the pace, expectations and brand sensitivity required. Above all, you're a decisive and solutions focused professional who enjoys building structure, driving performance and leading teams to achieve ambitious goals. What's Next Apply via the form below!
Overview Job Role: Strategy & Consulting - Supply Chain & Operations Manager (Planning - Aerospace & Defence) Location: London Career Level: Manager (CL7) N.B. Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role. This requires at least 5 years residency in the UK and not having left the country for more than 30 days consecutively. As a team: Supply Chain and Operations is a major functionally-oriented consulting practice: we help our clients identify and quantify the transformational opportunities available in today's dynamic business environment. Our work spans a range of value-focused operations assignments from redefining an operating model and reconfiguring national, regional or global supply chain footprint and capabilities through to global sourcing of core categories and creation of supply chain risk frameworks to ensure that potential risks are transparent and the extended supply chain is resilient. We support major Aerospace & Defence organisations globally in addressing complex operational, supply chain and planning challenges. Our work spans major platform programmes, MRO/Sustainment, engineering-led supply chains, and mission critical operations across the Defence Enterprise, both public (e.g., MODs) and private sector (e.g., OEMs, Defence Primes and suppliers). You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you! In our team you will Learn at the forefront of the Aerospace & Defence sector, provide actionable insights to the world's top organisations, helping them address priority issues with strategies and improvements they can execute with speed and at scale. Work in a central Planning role with some of the best global companies in the world, responsible for leading workstream delivery to address some of the critical business issues faced today, including: Integrated Business Planning (IBP) - Help clients drive alignment across their sales, operations, and finance teams by deploying IBP solutions that improve collaboration, forecasting accuracy, and agility. Supply chain strategy & segmentation (operating model, process design, etc.) Strategic cost reduction (zero-based supply chain) Inventory optimisation - Help clients refine inventory management by balancing service levels, lead times, and inventory costs using advanced planning tools and methodologies like IBP and MRP. Control towers - Implementation and optimisation of digital control towers to provide end-to-end supply chain visibility, enhancing responsiveness and decision-making through real-time data. Platform-driven transformation (technology strategy, systems implementation, etc.) - Enable organizations to implement advanced planning platforms (e.g., SAP IBP, Oracle Cloud SCM, Kinaxis, BlueYonder) to automate and optimise planning processes. Sustainable and resilient supply chain (risk, performance, innovation, diversity, sustainability) - Assist in embedding sustainability and risk management into planning processes, balancing resilience with cost and efficiency. Advanced analytics & AI - Utilise advanced analytics and AI-driven forecasting techniques to support predictive demand planning and scenario analysis, ensuring flexibility in rapidly changing market conditions. Capacity planning & production scheduling - Work with clients to optimise production scheduling and capacity planning, reducing bottlenecks and improving throughput in line with demand fluctuations. In this role you will Work with colleagues to concisely and convincingly convey the central business importance of effective planning to client stakeholders. Contribute to designing and supporting the strategic value case for Supply Chain & Operations planning transformation programmes. Ensure transformation workstreams deliver their full strategic value. This will include, but not be limited to, the selection (based on a strategic assessment of business needs) and implementation of solutions such as SAP, Oracle, Blue Yonder, Kinaxis, o9 Solutions. Lead workstreams within projects and delivery teams in our Supply Chain Planning group to formulate and execute innovative planning-centric strategies. Support the development and optimisation of planning frameworks and drive the integration of advanced planning solutions, such as IBP (Integrated Business Planning) and AI powered forecasting, to enhance responsiveness and flexibility. These frameworks will cover the full end to end value chain of the business. Drive supply chain transformations in line with client's business challenges: Deliver capabilities (process/tools/people) in line with the future operating model Analyse and model financial data to support large scale cost reduction programmes, utilising functional and cost category benchmarks, process definitions and enterprise value targeting tools Help clients improve their ability to drive business outcomes through digital planning, reporting, and analytics Bring best practice approaches to planning from Accenture and the wider communities Build day to day client relationships as part of a wider team including Operations and Supply Chain Executives/Directors. Target and articulate value for clients and support RFP responses to bring the best of Accenture SC&O to our clients. Lead smaller business development opportunities and support larger pursuits, preparing sales proposals. Build and lead highly effective teams of Consultants and Analysts to help shape and execute client engagements, with a strong capability to develop the skills and capabilities of junior colleagues. Contribute to global thought leadership and leverage the skills of others throughout the practice to enable cohesive delivery of strategic and transformative solutions. Build and establish relationships with key third parties (e.g. technology providers, NGOs, governmental bodies) that help to complement and expand Accenture's capabilities and PoV. Qualification We are looking for experience in the following skills: Functional experience should include some of the following within the Aerospace and Defence industry: demand planning, supply planning, operations planning, supply chain planning (S&OP, IBP), distributed order management, inventory management, distribution and logistics networks, supply chain management, process optimisation, operating model design. Related skill and experience could include exposure to the end-to-end manufacturing or support services (spares & repairs) value chain within the Aerospace & Defence (private and public) sector. Experience in similar industries will be considered, but an interest in and commitment to supporting the Aerospace & Defence sector is a requirement. 5+ years consulting and/or project delivery experience with exposure to Aerospace & Defence sector organisations. Ability to analyse complex client problems, understand financial performance links between operations, supply chain and corporate results and think strategically to create benefit/business cases. Leadership: the ability to establish trust based relationships at mid-senior level and gain valuable insights through collaboration and communication. Strong strategic thinking and team building with a proven track record in driving business outcomes for large clients. Proven Line Management experience with successful outcomes. Ability to develop new concepts, break through thinking, structure ideas and solutions. Excellent written, oral and presentation communication skills. Set yourself apart Experience in Aerospace and Defence sector, with delivery experience in industrial supply chains, including an understanding of how the end-to-end "Defence Enterprise" supply chain operates. Supply chain technology and digital disruptor awareness, including but not limited to SAP (S4/IBP), Kinaxis, BlueYonder, o9 Solutions, intelligent automation, Internet of Things (IoT), blockchain and analytics; other specific systems / applications relevant from previous experience. What's in it for you At Accenture in addition to a competitive basic salary and car allowance, you will also have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! For senior roles additional bonus and equity awards are available. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. . click apply for full job details
Mar 09, 2026
Full time
Overview Job Role: Strategy & Consulting - Supply Chain & Operations Manager (Planning - Aerospace & Defence) Location: London Career Level: Manager (CL7) N.B. Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role. This requires at least 5 years residency in the UK and not having left the country for more than 30 days consecutively. As a team: Supply Chain and Operations is a major functionally-oriented consulting practice: we help our clients identify and quantify the transformational opportunities available in today's dynamic business environment. Our work spans a range of value-focused operations assignments from redefining an operating model and reconfiguring national, regional or global supply chain footprint and capabilities through to global sourcing of core categories and creation of supply chain risk frameworks to ensure that potential risks are transparent and the extended supply chain is resilient. We support major Aerospace & Defence organisations globally in addressing complex operational, supply chain and planning challenges. Our work spans major platform programmes, MRO/Sustainment, engineering-led supply chains, and mission critical operations across the Defence Enterprise, both public (e.g., MODs) and private sector (e.g., OEMs, Defence Primes and suppliers). You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you! In our team you will Learn at the forefront of the Aerospace & Defence sector, provide actionable insights to the world's top organisations, helping them address priority issues with strategies and improvements they can execute with speed and at scale. Work in a central Planning role with some of the best global companies in the world, responsible for leading workstream delivery to address some of the critical business issues faced today, including: Integrated Business Planning (IBP) - Help clients drive alignment across their sales, operations, and finance teams by deploying IBP solutions that improve collaboration, forecasting accuracy, and agility. Supply chain strategy & segmentation (operating model, process design, etc.) Strategic cost reduction (zero-based supply chain) Inventory optimisation - Help clients refine inventory management by balancing service levels, lead times, and inventory costs using advanced planning tools and methodologies like IBP and MRP. Control towers - Implementation and optimisation of digital control towers to provide end-to-end supply chain visibility, enhancing responsiveness and decision-making through real-time data. Platform-driven transformation (technology strategy, systems implementation, etc.) - Enable organizations to implement advanced planning platforms (e.g., SAP IBP, Oracle Cloud SCM, Kinaxis, BlueYonder) to automate and optimise planning processes. Sustainable and resilient supply chain (risk, performance, innovation, diversity, sustainability) - Assist in embedding sustainability and risk management into planning processes, balancing resilience with cost and efficiency. Advanced analytics & AI - Utilise advanced analytics and AI-driven forecasting techniques to support predictive demand planning and scenario analysis, ensuring flexibility in rapidly changing market conditions. Capacity planning & production scheduling - Work with clients to optimise production scheduling and capacity planning, reducing bottlenecks and improving throughput in line with demand fluctuations. In this role you will Work with colleagues to concisely and convincingly convey the central business importance of effective planning to client stakeholders. Contribute to designing and supporting the strategic value case for Supply Chain & Operations planning transformation programmes. Ensure transformation workstreams deliver their full strategic value. This will include, but not be limited to, the selection (based on a strategic assessment of business needs) and implementation of solutions such as SAP, Oracle, Blue Yonder, Kinaxis, o9 Solutions. Lead workstreams within projects and delivery teams in our Supply Chain Planning group to formulate and execute innovative planning-centric strategies. Support the development and optimisation of planning frameworks and drive the integration of advanced planning solutions, such as IBP (Integrated Business Planning) and AI powered forecasting, to enhance responsiveness and flexibility. These frameworks will cover the full end to end value chain of the business. Drive supply chain transformations in line with client's business challenges: Deliver capabilities (process/tools/people) in line with the future operating model Analyse and model financial data to support large scale cost reduction programmes, utilising functional and cost category benchmarks, process definitions and enterprise value targeting tools Help clients improve their ability to drive business outcomes through digital planning, reporting, and analytics Bring best practice approaches to planning from Accenture and the wider communities Build day to day client relationships as part of a wider team including Operations and Supply Chain Executives/Directors. Target and articulate value for clients and support RFP responses to bring the best of Accenture SC&O to our clients. Lead smaller business development opportunities and support larger pursuits, preparing sales proposals. Build and lead highly effective teams of Consultants and Analysts to help shape and execute client engagements, with a strong capability to develop the skills and capabilities of junior colleagues. Contribute to global thought leadership and leverage the skills of others throughout the practice to enable cohesive delivery of strategic and transformative solutions. Build and establish relationships with key third parties (e.g. technology providers, NGOs, governmental bodies) that help to complement and expand Accenture's capabilities and PoV. Qualification We are looking for experience in the following skills: Functional experience should include some of the following within the Aerospace and Defence industry: demand planning, supply planning, operations planning, supply chain planning (S&OP, IBP), distributed order management, inventory management, distribution and logistics networks, supply chain management, process optimisation, operating model design. Related skill and experience could include exposure to the end-to-end manufacturing or support services (spares & repairs) value chain within the Aerospace & Defence (private and public) sector. Experience in similar industries will be considered, but an interest in and commitment to supporting the Aerospace & Defence sector is a requirement. 5+ years consulting and/or project delivery experience with exposure to Aerospace & Defence sector organisations. Ability to analyse complex client problems, understand financial performance links between operations, supply chain and corporate results and think strategically to create benefit/business cases. Leadership: the ability to establish trust based relationships at mid-senior level and gain valuable insights through collaboration and communication. Strong strategic thinking and team building with a proven track record in driving business outcomes for large clients. Proven Line Management experience with successful outcomes. Ability to develop new concepts, break through thinking, structure ideas and solutions. Excellent written, oral and presentation communication skills. Set yourself apart Experience in Aerospace and Defence sector, with delivery experience in industrial supply chains, including an understanding of how the end-to-end "Defence Enterprise" supply chain operates. Supply chain technology and digital disruptor awareness, including but not limited to SAP (S4/IBP), Kinaxis, BlueYonder, o9 Solutions, intelligent automation, Internet of Things (IoT), blockchain and analytics; other specific systems / applications relevant from previous experience. What's in it for you At Accenture in addition to a competitive basic salary and car allowance, you will also have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! For senior roles additional bonus and equity awards are available. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. . click apply for full job details
Chartered Institute of Procurement and Supply (CIPS)
Disguise sits at the heart of the most inspiring live and virtual experiences in the world, leading the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events. Role: Head of Supply Chain and Inventory Department: Operations Location: London Reports into: Director of Operations About the role We are looking for a Head of Supply Chain and Inventory. The successful candidate will own the end to end inventory lifecycle across finished goods, service parts, repair components, and sub assemblies. The Head of Supply Chain and Inventory will ensure accurate visibility, disciplined control, and forward looking planning to support Disguise's global operations. This is a pivotal position in the evolution of the organisation, shifting from reactive procurement to proactive, data driven inventory management, with a strong emphasis on: Forecasting and demand planning Stock optimisation and cost control BOM driven material planning Automation and system led processes Structured stakeholder management with manufacturers and vendors The Head of Supply Chain and Inventory is the single point of accountability for inventory health, balancing availability, cost, risk, and scalability as the business grows. What you will do Inventory Ownership, Governance & Control Own global inventory visibility and integrity across all stock types. Ensure critical spare part availability to support Service Centres and global RMA commitments. Maintain NetSuite as the single source of truth for all inventory related data. Define and maintain robust stock classification and lifecycle controls; lead cycle counts and audits. Manage risks related to excess and slow moving inventory; obsolescence and EOL exposure; shrinkage and write offs. Planning, Forecasting & Replenishment Develop rolling inventory forecasts from sales demand, service consumption, RMA and project based demand. Own replenishment logic and planning parameters (MOQ, lead times, safety stock, reorder points). Partner closely with Operations, Hardware, Product Management and Service Centres to ensure inventory plans align with the roadmap, capacity and service level expectations. Support New Product Introductions (NPI), ramp up planning, product transitions, redesigns and End of life (EOL) planning. BOM, Material Planning & Cost Control Own inventory related aspects of Bill of Materials (BOM) management, ensuring accuracy of part structures and usage quantities; alignment between engineering BOMs and operational inventory. Work with Hardware and Manufacturing partners to anticipate component level demand and identify cost, availability, and risks. Control inventory value, holding costs, aged stock and write offs. Support Finance with inventory valuation accuracy, forecasting and variance analysis. Automation, Systems & Reporting Drive automation of inventory planning and control processes. Continuously improve NetSuite configuration, workflows and reporting related to forecast accuracy, stock health, inventory turns and ageing. Define and maintain a standard inventory reporting cadence. Manufacturer & Vendor Stakeholder Management Act as the primary operational interface for inventory related coordination with contract manufacturers, key component vendors and repair and refurbishment partners. Align forecasts, lead times and material availability with external partners. Manage risks related to supply constraints, long lead time components and demand volatility. Experience we are looking for Proven experience impacting inventory, stock planning or supply chain management within a hardware, technology or manufacturing environment. Proven experience using automations to improve efficiency within stock. Commercial experience using inventory control methodologies. Commercial experience forecasting and demand planning. NetSuite experience. Experience managing inventory across third party warehouses and external partners. Experience with BOM management and material planning. Nice to have: familiarity with electronics, components or technical spare parts. Commercial experience in scale up or fast growth organisations with evolving systems and processes. Skills, behaviours and values we are looking for Highly analytical with strong attention to data accuracy. Process discipline: creating and ensuring process structure, consistency and repeatable workflows that ensure accuracy, quality and reliable outcomes. Confident stakeholder manager across technical, operational and commercial teams. Driven: being proactive. Dynamic and resilient: being able to try new ways of doing things and pivot quickly with energy and resilience. About Disguise Disguise is the industry leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment. Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere. Our values Honest. We are real with ourselves and our clients and share our ideas with openness and transparency. Evolutionary. We innovate using our user's ever changing needs so our technology stays ahead of the game. Fearless. We take the best path, not the easiest, and innovate where it's right, not where it's simplest. Resilience. We don't give up until we find the right solution, even if it's not within our remit. Belong. We create an environment where everyone feels like they belong and is empowered to do their best work. Our benefits We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include: Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory. Hybrid working between home and our offices (dependent on role and location). Mental health and wellbeing support - subscription to the Calm app, mental health first aid buddies, employee assistance programmes. Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries. Belonging policies - including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning. Training, coaching & mentoring.
Mar 07, 2026
Full time
Disguise sits at the heart of the most inspiring live and virtual experiences in the world, leading the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events. Role: Head of Supply Chain and Inventory Department: Operations Location: London Reports into: Director of Operations About the role We are looking for a Head of Supply Chain and Inventory. The successful candidate will own the end to end inventory lifecycle across finished goods, service parts, repair components, and sub assemblies. The Head of Supply Chain and Inventory will ensure accurate visibility, disciplined control, and forward looking planning to support Disguise's global operations. This is a pivotal position in the evolution of the organisation, shifting from reactive procurement to proactive, data driven inventory management, with a strong emphasis on: Forecasting and demand planning Stock optimisation and cost control BOM driven material planning Automation and system led processes Structured stakeholder management with manufacturers and vendors The Head of Supply Chain and Inventory is the single point of accountability for inventory health, balancing availability, cost, risk, and scalability as the business grows. What you will do Inventory Ownership, Governance & Control Own global inventory visibility and integrity across all stock types. Ensure critical spare part availability to support Service Centres and global RMA commitments. Maintain NetSuite as the single source of truth for all inventory related data. Define and maintain robust stock classification and lifecycle controls; lead cycle counts and audits. Manage risks related to excess and slow moving inventory; obsolescence and EOL exposure; shrinkage and write offs. Planning, Forecasting & Replenishment Develop rolling inventory forecasts from sales demand, service consumption, RMA and project based demand. Own replenishment logic and planning parameters (MOQ, lead times, safety stock, reorder points). Partner closely with Operations, Hardware, Product Management and Service Centres to ensure inventory plans align with the roadmap, capacity and service level expectations. Support New Product Introductions (NPI), ramp up planning, product transitions, redesigns and End of life (EOL) planning. BOM, Material Planning & Cost Control Own inventory related aspects of Bill of Materials (BOM) management, ensuring accuracy of part structures and usage quantities; alignment between engineering BOMs and operational inventory. Work with Hardware and Manufacturing partners to anticipate component level demand and identify cost, availability, and risks. Control inventory value, holding costs, aged stock and write offs. Support Finance with inventory valuation accuracy, forecasting and variance analysis. Automation, Systems & Reporting Drive automation of inventory planning and control processes. Continuously improve NetSuite configuration, workflows and reporting related to forecast accuracy, stock health, inventory turns and ageing. Define and maintain a standard inventory reporting cadence. Manufacturer & Vendor Stakeholder Management Act as the primary operational interface for inventory related coordination with contract manufacturers, key component vendors and repair and refurbishment partners. Align forecasts, lead times and material availability with external partners. Manage risks related to supply constraints, long lead time components and demand volatility. Experience we are looking for Proven experience impacting inventory, stock planning or supply chain management within a hardware, technology or manufacturing environment. Proven experience using automations to improve efficiency within stock. Commercial experience using inventory control methodologies. Commercial experience forecasting and demand planning. NetSuite experience. Experience managing inventory across third party warehouses and external partners. Experience with BOM management and material planning. Nice to have: familiarity with electronics, components or technical spare parts. Commercial experience in scale up or fast growth organisations with evolving systems and processes. Skills, behaviours and values we are looking for Highly analytical with strong attention to data accuracy. Process discipline: creating and ensuring process structure, consistency and repeatable workflows that ensure accuracy, quality and reliable outcomes. Confident stakeholder manager across technical, operational and commercial teams. Driven: being proactive. Dynamic and resilient: being able to try new ways of doing things and pivot quickly with energy and resilience. About Disguise Disguise is the industry leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment. Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere. Our values Honest. We are real with ourselves and our clients and share our ideas with openness and transparency. Evolutionary. We innovate using our user's ever changing needs so our technology stays ahead of the game. Fearless. We take the best path, not the easiest, and innovate where it's right, not where it's simplest. Resilience. We don't give up until we find the right solution, even if it's not within our remit. Belong. We create an environment where everyone feels like they belong and is empowered to do their best work. Our benefits We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include: Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory. Hybrid working between home and our offices (dependent on role and location). Mental health and wellbeing support - subscription to the Calm app, mental health first aid buddies, employee assistance programmes. Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries. Belonging policies - including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning. Training, coaching & mentoring.
As a Department Manager, you'll combine your love for sports with your leadership skills to create a thriving environment for both your team and our customers. You'll be responsible for developing and implementing strategies to enhance the customer experience, drive sales performance, and foster a passionate and collaborative team environment within your sport department. Drive Omnichannel Performance and Growth Develop a Winning Strategy: Create and implement a localised omnichannel strategy that aligns with overall store goals and maximises sales performance across all channels (in-store, online, and beyond). Build Customer Loyalty: Provide exceptional customer experiences at every touchpoint to foster long term relationships and encourage repeat business. Optimise Retail Spaces: Continuously improve the physical and digital store layouts to enhance customer experience and product discovery, and drive sales conversions. Champion Safety and Circularity: Lead the implementation of safety and circularity initiatives, ensuring compliance with company standards and promoting sustainability practices. Achieve Performance Targets: Set, monitor, and achieve commercial objectives and profitability targets across all sales channels. Build a High-Performing Team: Develop and manage a skilled and adaptable team to support business needs, drive growth, and achieve efficiency targets. Lead and develop a high-performing team Foster a Positive Work Environment: Cultivate a positive and engaging workplace where Decathlon's values and culture are embraced and celebrated. Empower Teammates: Inspire, mentor, and empower team members to develop their skills, autonomy, and entrepreneurial spirit through personalised development plans and regular feedback. Drive Customer Excellence: Ensure all team members are equipped with the knowledge and skills to exceed customer expectations and contribute to strategic goals. Ensure a Fair and Inclusive Workplace: Uphold and enforce company policies and legal regulations to create a fair, inclusive, and respectful work environment for all team members. Plan for Future Success: Design and implement staffing plans that align with current and future commercial objectives, economic activities, and organisational changes. Oversee Daily Store Operations Performance Maintain Store Security: Ensure a safe and secure environment for both customers and teammates by implementing and upholding security measures. Optimise Team Availability: Manage team schedules and resources to effectively meet customer demands and provide exceptional service throughout the day. Ensure Product Availability: Manage inventory levels, coordinate supply chain operations, and ensure seamless product availability to meet customer needs. THE PROFILE We're seeking a passionate and driven leader who embodies our values and is excited to inspire their team to achieve outstanding results. You: Are passionate about sports and dedicated to fostering a thriving team environment. You prioritise tasks effectively, are organised, and excel at collaboration and knowledge sharing. You actively listen, communicate persuasively, adapt to challenges, and demonstrate efficiency and emotional intelligence. Are dedicated to providing exceptional customer experiences and building strong relationships with the community. Possess strong analytical and problem solving skills, enabling you to develop and implement effective strategies to drive business growth and achieve key performance indicators. Communicate clearly and persuasively, actively listen to understand diverse perspectives, and provide constructive feedback to foster growth and development. Key Skills and Abilities: Planning & Forecasting: Develop and implement action plans to ensure your team is prepared for key periods throughout the year, promoting relevant products and services to meet customer needs. Performance Management: Manage the performance of your department, including layout optimisation, product promotion, and stock availability, to maximise sales and profitability. Sales Force Management: Lead and motivate your team to achieve sales targets and develop business opportunities. Stock Management: Ensure stock reliability, optimise stock performance, and maintain profitability through effective inventory management practices. Commercial Strategy: Analyse market trends, define target audiences, and develop and implement commercial strategies to achieve business objectives. Product Range Selection: Curate a product range that meets the needs of your customers and aligns with seasonal demands. Financial Management: Understand and manage the department's profit and loss statement (P&L), ensuring economic viability and profitability. Activity Management: Lead and debrief team activities, implement action plans, and monitor progress towards objectives. Circular Economy Promotion: Promote and encourage the use of circular services, such as product trade ins, second life options, repairs, and rentals, to support sustainability initiatives. Safety & Security: Ensure a safe and secure environment for customers, teammates, and products, upholding safety regulations and protecting customer data. Team Development: Foster team cohesion, collective intelligence, and a shared vision to achieve common goals. Staff Management: Develop and mentor teammates through performance reviews, identify individual needs, and provide opportunities for growth and development. Recruitment & Onboarding: Define recruitment needs, attract and recruit talented individuals, and ensure smooth onboarding and integration of new teammates. Human Resources Management: Oversee the legal framework for staff management, define organisational structure, and coordinate team flexibility to meet business needs. Scheduling & Operations: Manage daily store operations, including scheduling, task allocation, and resource management, to ensure efficient and effective workflow. In addition to these skills and abilities, you're comfortable working in a dynamic retail environment, including weekends and holidays, and are excited to contribute to the success of our team. If you're someone who thrives in a dynamic environment, a career at Decathlon could be a great fit. Our welcoming culture, rooted in values of vitality, responsibility, generosity, and authenticity-and brought together by a shared passion for sports-offers a truly enriching experience for everyone. Get to enjoy the following benefits and perks: Healthy discounts on all Decathlon goodies Fun weekly Staff Sports/Activities Pedal your way to work with the Cycle to Work Scheme Dive into top notch training at Decathlon Academy Dive into hundreds of discount vouchers (think groceries, travel, shopping, and more!) with our discount hub developed by SmartSpending! and many more Decathlon is committed to inclusion and non discrimination, and thus acts on a daily basis in favor of disability, a multi generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.
Feb 28, 2026
Full time
As a Department Manager, you'll combine your love for sports with your leadership skills to create a thriving environment for both your team and our customers. You'll be responsible for developing and implementing strategies to enhance the customer experience, drive sales performance, and foster a passionate and collaborative team environment within your sport department. Drive Omnichannel Performance and Growth Develop a Winning Strategy: Create and implement a localised omnichannel strategy that aligns with overall store goals and maximises sales performance across all channels (in-store, online, and beyond). Build Customer Loyalty: Provide exceptional customer experiences at every touchpoint to foster long term relationships and encourage repeat business. Optimise Retail Spaces: Continuously improve the physical and digital store layouts to enhance customer experience and product discovery, and drive sales conversions. Champion Safety and Circularity: Lead the implementation of safety and circularity initiatives, ensuring compliance with company standards and promoting sustainability practices. Achieve Performance Targets: Set, monitor, and achieve commercial objectives and profitability targets across all sales channels. Build a High-Performing Team: Develop and manage a skilled and adaptable team to support business needs, drive growth, and achieve efficiency targets. Lead and develop a high-performing team Foster a Positive Work Environment: Cultivate a positive and engaging workplace where Decathlon's values and culture are embraced and celebrated. Empower Teammates: Inspire, mentor, and empower team members to develop their skills, autonomy, and entrepreneurial spirit through personalised development plans and regular feedback. Drive Customer Excellence: Ensure all team members are equipped with the knowledge and skills to exceed customer expectations and contribute to strategic goals. Ensure a Fair and Inclusive Workplace: Uphold and enforce company policies and legal regulations to create a fair, inclusive, and respectful work environment for all team members. Plan for Future Success: Design and implement staffing plans that align with current and future commercial objectives, economic activities, and organisational changes. Oversee Daily Store Operations Performance Maintain Store Security: Ensure a safe and secure environment for both customers and teammates by implementing and upholding security measures. Optimise Team Availability: Manage team schedules and resources to effectively meet customer demands and provide exceptional service throughout the day. Ensure Product Availability: Manage inventory levels, coordinate supply chain operations, and ensure seamless product availability to meet customer needs. THE PROFILE We're seeking a passionate and driven leader who embodies our values and is excited to inspire their team to achieve outstanding results. You: Are passionate about sports and dedicated to fostering a thriving team environment. You prioritise tasks effectively, are organised, and excel at collaboration and knowledge sharing. You actively listen, communicate persuasively, adapt to challenges, and demonstrate efficiency and emotional intelligence. Are dedicated to providing exceptional customer experiences and building strong relationships with the community. Possess strong analytical and problem solving skills, enabling you to develop and implement effective strategies to drive business growth and achieve key performance indicators. Communicate clearly and persuasively, actively listen to understand diverse perspectives, and provide constructive feedback to foster growth and development. Key Skills and Abilities: Planning & Forecasting: Develop and implement action plans to ensure your team is prepared for key periods throughout the year, promoting relevant products and services to meet customer needs. Performance Management: Manage the performance of your department, including layout optimisation, product promotion, and stock availability, to maximise sales and profitability. Sales Force Management: Lead and motivate your team to achieve sales targets and develop business opportunities. Stock Management: Ensure stock reliability, optimise stock performance, and maintain profitability through effective inventory management practices. Commercial Strategy: Analyse market trends, define target audiences, and develop and implement commercial strategies to achieve business objectives. Product Range Selection: Curate a product range that meets the needs of your customers and aligns with seasonal demands. Financial Management: Understand and manage the department's profit and loss statement (P&L), ensuring economic viability and profitability. Activity Management: Lead and debrief team activities, implement action plans, and monitor progress towards objectives. Circular Economy Promotion: Promote and encourage the use of circular services, such as product trade ins, second life options, repairs, and rentals, to support sustainability initiatives. Safety & Security: Ensure a safe and secure environment for customers, teammates, and products, upholding safety regulations and protecting customer data. Team Development: Foster team cohesion, collective intelligence, and a shared vision to achieve common goals. Staff Management: Develop and mentor teammates through performance reviews, identify individual needs, and provide opportunities for growth and development. Recruitment & Onboarding: Define recruitment needs, attract and recruit talented individuals, and ensure smooth onboarding and integration of new teammates. Human Resources Management: Oversee the legal framework for staff management, define organisational structure, and coordinate team flexibility to meet business needs. Scheduling & Operations: Manage daily store operations, including scheduling, task allocation, and resource management, to ensure efficient and effective workflow. In addition to these skills and abilities, you're comfortable working in a dynamic retail environment, including weekends and holidays, and are excited to contribute to the success of our team. If you're someone who thrives in a dynamic environment, a career at Decathlon could be a great fit. Our welcoming culture, rooted in values of vitality, responsibility, generosity, and authenticity-and brought together by a shared passion for sports-offers a truly enriching experience for everyone. Get to enjoy the following benefits and perks: Healthy discounts on all Decathlon goodies Fun weekly Staff Sports/Activities Pedal your way to work with the Cycle to Work Scheme Dive into top notch training at Decathlon Academy Dive into hundreds of discount vouchers (think groceries, travel, shopping, and more!) with our discount hub developed by SmartSpending! and many more Decathlon is committed to inclusion and non discrimination, and thus acts on a daily basis in favor of disability, a multi generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.
