Telesales Administrator

A successful FMCG company are recruiting a Part-time Telesales Administrator in the Bartley Green area. Working in a small team you will be providing additional support across Monday - Thursday with flexibility to support on a Saturday during busy periods. A temp-to-perm role, working hours and days can be flexible.

Reporting to the Sales Office Manager, you will play a key role in supporting customers, managing accounts and driving sales activity.

As a Telesales Administrator you will be -

• Re-engaging lapsed customers and upselling products where appropriate
• Handling customer enquiries via phone, email and app
• Preparing quotations and processing sales orders
• Managing and developing existing customer accounts
• Delivering a high level of customer service and support
• Processing invoices and card payments
• Maintaining accurate records across internal systems and spreadsheets

The ideal candidate will have the following experience -

• Previous experience in internal sales, customer service, telesales or a commercial office-based role
• Experience processing sales orders
• Confidence in upselling and cross-selling products
• Strong communication and organisational skills
• A proactive and customer-focused approach

What's on offer for this Telesales Administrator role -

• Working hours to be mutually agreed across Monday - Thursday with flexibility to work on Saturdays (9am-1pm) in busy periods.
• Hourly rate of pay (phone number removed)p/h
• Free on-site parking

If you are looking for a part-time role in Telesales Administration, please apply today.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.