Volunteer Coordinator

We re looking for a dynamic and motivated Volunteer Coordinator to lead and support our volunteers during our final year.

This role is perfect for someone who understands volunteering from the inside, whether as a volunteer themselves or through close involvement, and knows what volunteers need to feel confident, valued, and effective.

You don t need formal management experience. What matters most is that you re a self-starter, a great communicator, and passionate about enabling people to contribute their time and skills to improve local health and care services.

This is a unique opportunity to play a central role in Healthwatch Wakefield s final year and to support volunteers to make a real difference to local people s lives. You ll be trusted to shape the role, bring ideas, and leave a meaningful legacy.

We re more interested in your potential, values, and understanding of volunteering than a lengthy CV. As we enter our final year, we re less concerned with formal titles and more interested in people who bring heart, insight, and commitment. If that sounds like you, we want you to apply.

The deadline to apply is Tuesday 10 February 2026 but we may close this opportunity earlier if we receive enough suitable candidates.

Benefits include hybrid and flexible working, 28 days holiday per annum not including Bank Holidays (pro rata), 5% employer pension contribution, access to mental health and wellbeing support through our employee assistance programme, and training and development opportunities.

Find full details in the Application Pack.

About you

You might be someone who:

• Has experience of volunteering or working closely with volunteers.
• Understands what helps volunteers succeed and stay motivated.
• Is organised, proactive and able to work independently.
• Enjoys building relationships and supporting people.
• Is confident recruiting and engaging with people from diverse communities.
• Shares our commitment to improving health and care services.

Why join us?

This is a unique opportunity to play a central role in Healthwatch Wakefield s final year and to support volunteers to make a real difference to local people s lives. You ll be trusted to shape the role, bring ideas, and leave a meaningful legacy.

We re more interested in your potential, values, and understanding of volunteering than a lengthy CV. As we enter our final year, we re less concerned with formal titles and more interested in people who bring heart, insight, and commitment. If that sounds like you, we encourage you to apply.

What you ll do

• Reignite enthusiasm among our existing volunteers, reconnecting them with our mission and encouraging active involvement.
• Recruit volunteers from a wide range of backgrounds and communities.
• Design and deliver welcoming, engaging inductions.
• Support, motivate, and retain volunteers, ensuring they feel informed, valued and confident.
• Match volunteers to meaningful opportunities that suit their skills and interests.
• Be a key point of contact for volunteers, offering guidance, encouragement, and practical support.
• Work closely with colleagues to make sure volunteers are embedded across our work.
• Help make sure volunteering activity supports Healthwatch Wakefield s impact in its final year.

Essential criteria

• Experience of volunteering and/or working closely with volunteers.
• A good understanding of what volunteers need to feel supported, motivated and successful.
• Ability to recruit, induct, and support volunteers in a positive and engaging way.
• Strong communication and relationship-building skills.
• Ability to work independently, take initiative, and manage your own workload.
• Organised, reliable, and able to juggle multiple tasks.
• Commitment to equality, inclusion, and reaching diverse communities.
• A genuine interest in improving local health and care services.
• Administrative skills, including record keeping, report writing, and use of IT systems.

Desirable criteria

• Experience of coordinating or supporting volunteers in a paid or voluntary role.
• Experience of supporting volunteers with different skills, needs, and backgrounds.
• Experience of community engagement or outreach work.
• Confidence delivering inductions, briefings, or group sessions.
• Understanding of the health, care or voluntary and community sector.