Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: West Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Mar 08, 2026
Full time
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: West Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Spicerhaart Group Ltd.
Wolverhampton, Staffordshire
Overview This is a rare opportunity to take on a pivotal Area leadership role within the Spicerhaart network-driving strategy, performance and market share across a multi-function region. You'll lead a large team undergoing further expansion and unlock the significant growth potential across the area. As the strategic partner to the Estate Agency Director, you'll shape growth plans, elevate standards, and build a high-performing culture that delivers exceptional results across Estate Agency, Legal Services, Financial Services and Land & New Homes. Estate Agency management experience is essential for this role. Location: Wolverhampton (Must reside within the designated Area) Accountable to: Estate Agency Director Responsible for: A defined multi-function Area of the Spicerhaart Network Main Purpose of the role: Responsible for supporting the Estate Agency Director in the implementation and delivery of the Area's strategic operating plans including sales performance within the income, profit and market share across Estate Agency and Legal Services, with oversight and contribution to Financial Services and Land and New Homes. Critical Activities/Main duties: Listings and Market share driven through a culture of canvassing and prospecting; embeds, owns and actively evidences the Company principles for Canvassing, Prospecting and Market Share to optimise 'Area' business opportunities. Drives and creates a partnership culture throughout the 'Area'. Operates and supports partnership working across all business streams within the 'Area' to maximise operational efficiency. Activities/Main duties: To contribute and support the EAD in devising the Area strategy that ensures profitable growth and continuous improvement within the Area. Specific focus will be applied to the role relevant KPIs and Growth of Market Share within the defined territory. Builds and develops a highly effective Area Team whilst embedding the core behaviours, values and principles of the Company. Ensuring that the 'Divisional' operating objectives and standards of performance are not only understood but owned by the Area Team and all employees. Contributes to the definition of and delivers the minimum standards across the Area. Ensures the Area adheres to the 'Spicerhaart Way'. Creates and drives a culture of coaching that leads to a high performance culture (best in class ethos). Leads and motivates the Area business at all times. Works collaboratively with the wider business to ensure that the Area strategy for recruitment, retention, training, coaching and developing is aligned to the 'Divisional' goals. Effectively implements Company and Business Policy within the Area. Represents the Area (is known as the professional face of the Area both internally and externally). Ensuring the implementation of and compliance with 'Divisional' operational planning and financial control systems. Regular monitoring of the Area operating and financial results against plans and budgets, with an aim to improve and increase profitability. With the agreement of the EAD takes remedial action where necessary. Accountable for the legal and commercial compliance throughout the Area business. Supports the EAD in creating a culture of innovation. Throughout the Area, creates a universal knowledge and understanding and commits to the adoption of HR process and best practice including recruitment & selection, training & development, activity and performance management and employee relations. Takes personal accountability for the retention of staff, intervening personally where appropriate to ensure no regretted leavers. Ensures engagement in local marketing initiatives. Establishes, owns and is responsible for the results of the internal audit and compliance processes within their area. Ensure Health and Safety of all colleagues and all reporting is carried out in compliance and legislation and company policies and procedures. Takes responsibility for the Brands reputation within the public forum and B2B with Review platforms playing a key role within this. Forms part of and contributes richly to the Divisional Management team as a Member of the Management team. Works with and supports the Partnership Director to recruit high caliber, industry leading estate agency professionals (or equivalent experience) into the desired Hub and Partnership locations in line with Spicerhaart's Growth plan Role Specific Competencies: People Management; ability to motivate a workforce, to undertake high level and detailed staff 1:1s and reviews with a focus on performance and development of individual reports Strategic Management; provides clear direction and purpose to all Area staff Effectively, contributes to, communicates and drives Change - gains buy in at the earliest opportunity Personal Impact; evidences knowledge and competence daily as a role model within their environment. Uses Influencing Strategies Understands and predicts market trends across Area business streams in order to react/forecast appropriately Marketing experience; understands and responds to Area requirements Champions and conducts the basics; canvassing, prospecting, social media, video, FLINK, 5 star reviews, door knocking, On Market-Off Market Assess, appraise, evaluate; challenge the status quo Moves the business forward; builds & sustains Long Term Performance & Capacity Embeds a culture of self-belief and confidence Understands the business and is able to operate in a multi-faceted 'One Team' Area operation Remotely leads and manages a range of Partners to successfully grow the core area and "take" the market share from the opposition Regularly reviews and intervenes with Partners in order to aid them in the growth of their personal businesses Core Behaviors: Identifies and implements initiatives to improve the Area for the short, medium and longer term Creates a sense of shared vision and excitement for change across the Area Creates a collaborative culture across the Area Works with the key decision makers and influencer'swithin the 'Division' and the wider business to build 'coalitions' for mutual benefit Acts as a long term mentor and coach within the 'Division' Creates a sense of 'pride in their Area and inspires others to do their best Works effectively with other Area Partners to ensure best practice throughout the Division Places an active focus on career planning, Leadership development and succession planning to enable business continuity within the Division and broader Chapter where relevant Leads and Coaches as the go to style of communication allowing this to breed within the Area and nurture a coaching culture within the business A succinct understanding of how to situationally lead individuals of varying tenure and experience, identifying the style that should be adopted for each member of the Area team A role model of fixed base and remote working and remote leadership, demonstrating experience of leading remote geographical Partners and the unique challenges this presents Able to train, present and motivate on their feet, over Zoom and through other multimedia interventions to lead a future facing business The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: . click apply for full job details
Mar 06, 2026
Full time
Overview This is a rare opportunity to take on a pivotal Area leadership role within the Spicerhaart network-driving strategy, performance and market share across a multi-function region. You'll lead a large team undergoing further expansion and unlock the significant growth potential across the area. As the strategic partner to the Estate Agency Director, you'll shape growth plans, elevate standards, and build a high-performing culture that delivers exceptional results across Estate Agency, Legal Services, Financial Services and Land & New Homes. Estate Agency management experience is essential for this role. Location: Wolverhampton (Must reside within the designated Area) Accountable to: Estate Agency Director Responsible for: A defined multi-function Area of the Spicerhaart Network Main Purpose of the role: Responsible for supporting the Estate Agency Director in the implementation and delivery of the Area's strategic operating plans including sales performance within the income, profit and market share across Estate Agency and Legal Services, with oversight and contribution to Financial Services and Land and New Homes. Critical Activities/Main duties: Listings and Market share driven through a culture of canvassing and prospecting; embeds, owns and actively evidences the Company principles for Canvassing, Prospecting and Market Share to optimise 'Area' business opportunities. Drives and creates a partnership culture throughout the 'Area'. Operates and supports partnership working across all business streams within the 'Area' to maximise operational efficiency. Activities/Main duties: To contribute and support the EAD in devising the Area strategy that ensures profitable growth and continuous improvement within the Area. Specific focus will be applied to the role relevant KPIs and Growth of Market Share within the defined territory. Builds and develops a highly effective Area Team whilst embedding the core behaviours, values and principles of the Company. Ensuring that the 'Divisional' operating objectives and standards of performance are not only understood but owned by the Area Team and all employees. Contributes to the definition of and delivers the minimum standards across the Area. Ensures the Area adheres to the 'Spicerhaart Way'. Creates and drives a culture of coaching that leads to a high performance culture (best in class ethos). Leads and motivates the Area business at all times. Works collaboratively with the wider business to ensure that the Area strategy for recruitment, retention, training, coaching and developing is aligned to the 'Divisional' goals. Effectively implements Company and Business Policy within the Area. Represents the Area (is known as the professional face of the Area both internally and externally). Ensuring the implementation of and compliance with 'Divisional' operational planning and financial control systems. Regular monitoring of the Area operating and financial results against plans and budgets, with an aim to improve and increase profitability. With the agreement of the EAD takes remedial action where necessary. Accountable for the legal and commercial compliance throughout the Area business. Supports the EAD in creating a culture of innovation. Throughout the Area, creates a universal knowledge and understanding and commits to the adoption of HR process and best practice including recruitment & selection, training & development, activity and performance management and employee relations. Takes personal accountability for the retention of staff, intervening personally where appropriate to ensure no regretted leavers. Ensures engagement in local marketing initiatives. Establishes, owns and is responsible for the results of the internal audit and compliance processes within their area. Ensure Health and Safety of all colleagues and all reporting is carried out in compliance and legislation and company policies and procedures. Takes responsibility for the Brands reputation within the public forum and B2B with Review platforms playing a key role within this. Forms part of and contributes richly to the Divisional Management team as a Member of the Management team. Works with and supports the Partnership Director to recruit high caliber, industry leading estate agency professionals (or equivalent experience) into the desired Hub and Partnership locations in line with Spicerhaart's Growth plan Role Specific Competencies: People Management; ability to motivate a workforce, to undertake high level and detailed staff 1:1s and reviews with a focus on performance and development of individual reports Strategic Management; provides clear direction and purpose to all Area staff Effectively, contributes to, communicates and drives Change - gains buy in at the earliest opportunity Personal Impact; evidences knowledge and competence daily as a role model within their environment. Uses Influencing Strategies Understands and predicts market trends across Area business streams in order to react/forecast appropriately Marketing experience; understands and responds to Area requirements Champions and conducts the basics; canvassing, prospecting, social media, video, FLINK, 5 star reviews, door knocking, On Market-Off Market Assess, appraise, evaluate; challenge the status quo Moves the business forward; builds & sustains Long Term Performance & Capacity Embeds a culture of self-belief and confidence Understands the business and is able to operate in a multi-faceted 'One Team' Area operation Remotely leads and manages a range of Partners to successfully grow the core area and "take" the market share from the opposition Regularly reviews and intervenes with Partners in order to aid them in the growth of their personal businesses Core Behaviors: Identifies and implements initiatives to improve the Area for the short, medium and longer term Creates a sense of shared vision and excitement for change across the Area Creates a collaborative culture across the Area Works with the key decision makers and influencer'swithin the 'Division' and the wider business to build 'coalitions' for mutual benefit Acts as a long term mentor and coach within the 'Division' Creates a sense of 'pride in their Area and inspires others to do their best Works effectively with other Area Partners to ensure best practice throughout the Division Places an active focus on career planning, Leadership development and succession planning to enable business continuity within the Division and broader Chapter where relevant Leads and Coaches as the go to style of communication allowing this to breed within the Area and nurture a coaching culture within the business A succinct understanding of how to situationally lead individuals of varying tenure and experience, identifying the style that should be adopted for each member of the Area team A role model of fixed base and remote working and remote leadership, demonstrating experience of leading remote geographical Partners and the unique challenges this presents Able to train, present and motivate on their feet, over Zoom and through other multimedia interventions to lead a future facing business The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: . click apply for full job details
Bennett and Game have the pleasure of exclusively representing a long-established, multi-disciplinary property consultancy with over 100 years of heritage and a strong reputation for delivering high-quality professional advice across Sussex and the South East. The firm employs over 30 experienced professionals and provides a comprehensive range of property services, including residential and commercial property management, commercial agency (sales, lettings and acquisitions), valuations and lease advisory (RICS Red Book valuations, rent reviews, lease renewals, lease extensions, enfranchisement, expert witness and arbitration), as well as a full suite of building surveying services covering maintenance, defect analysis, dilapidations, party wall matters and contract administration. This is an exciting opportunity for an experienced Chartered Building Surveyor to take on a senior leadership position and establish a Building Surveying division within a respected consultancy. The successful candidate will be responsible for growing and shaping the team, developing new business, and maintaining a strong hands-on presence in project delivery. This position offers genuine long-term progression, with a clear pathway to Director or Partner level for a commercially minded and ambitious professional. Head of Building Surveying Salary & Benefits: Salary £60k - £75k (DOE) Discretionary bonus 25 days annual leave Hybrid working Pension Benefits and package to be discussed at interview in more detail Head of Building Surveying Job Overview: Lead, develop and grow the Building Surveying function within the consultancy Deliver a range of professional and project-related Building Surveying services Manage and mentor junior staff at varying stages of their careers Support APC progression and technical development of the team Prepare and manage fee proposals, budgets and client relationships Develop new business opportunities and maintain key client accounts Contribute to the consultancy's wider business strategy and profitability Head of Building Surveying Job Requirements: MRICS qualified with extensive Building Surveying experience Proven track record delivering professional services including dilapidations, defect diagnosis, acquisition surveys and contract administration Demonstrable experience managing projects within commercial property Strong business development capability with a client-focused approach Previous leadership or mentoring experience desirable Full UK driving licence Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Mar 03, 2026
Full time
Bennett and Game have the pleasure of exclusively representing a long-established, multi-disciplinary property consultancy with over 100 years of heritage and a strong reputation for delivering high-quality professional advice across Sussex and the South East. The firm employs over 30 experienced professionals and provides a comprehensive range of property services, including residential and commercial property management, commercial agency (sales, lettings and acquisitions), valuations and lease advisory (RICS Red Book valuations, rent reviews, lease renewals, lease extensions, enfranchisement, expert witness and arbitration), as well as a full suite of building surveying services covering maintenance, defect analysis, dilapidations, party wall matters and contract administration. This is an exciting opportunity for an experienced Chartered Building Surveyor to take on a senior leadership position and establish a Building Surveying division within a respected consultancy. The successful candidate will be responsible for growing and shaping the team, developing new business, and maintaining a strong hands-on presence in project delivery. This position offers genuine long-term progression, with a clear pathway to Director or Partner level for a commercially minded and ambitious professional. Head of Building Surveying Salary & Benefits: Salary £60k - £75k (DOE) Discretionary bonus 25 days annual leave Hybrid working Pension Benefits and package to be discussed at interview in more detail Head of Building Surveying Job Overview: Lead, develop and grow the Building Surveying function within the consultancy Deliver a range of professional and project-related Building Surveying services Manage and mentor junior staff at varying stages of their careers Support APC progression and technical development of the team Prepare and manage fee proposals, budgets and client relationships Develop new business opportunities and maintain key client accounts Contribute to the consultancy's wider business strategy and profitability Head of Building Surveying Job Requirements: MRICS qualified with extensive Building Surveying experience Proven track record delivering professional services including dilapidations, defect diagnosis, acquisition surveys and contract administration Demonstrable experience managing projects within commercial property Strong business development capability with a client-focused approach Previous leadership or mentoring experience desirable Full UK driving licence Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Property Manager • Efficiently manage the company s property portfolio while providing all-around customer service. • Build and maintain strong relationships with existing landlords, tenants, ensuring their needs are met and expectations exceeded • Promote exceptional customer service and aim for 40 Google reviews per month. • To take a commercial approach to grow property portfolio for referral business, Network with existing clientele to acquire new properties. • Dealing with general day to day maintenance issues promptly and monitor the progress of all to ensure completion within required timescales. • Liaising with contractors, landlords and tenants on a daily basis • Coordinating & Managing Maintenance Schedules • Co-ordination of estimates and undertaking of repairs by contractors inc liaison with Landlords, negotiate with contractors for works to be carried out, raising work orders etc. • Work on reducing costs and improving service quality by building strong contractor relationships. • Improve company profit margins on maintenance job markups for the department including exceeding company targets set • Liaise with contractors to ensure quotations are compatible and value for money • Complete property management notes to track progress of maintenance issues, keeping communication records to all parties up to date. • Accepting and processing contractor invoices in a timely manner inclusive of scanning, naming and allocating these to suppliers folders. Input all contractor invoice data to excel spreadsheet for company records & landlord ledger entries. • To proactively source, test and grow a list of approved and skilled contractors to help resolve a variety of property issues & obtain credentials to be passed to Senior Property Manager for company checks prior to take on. • Efficiently manage tenant/landlord enquiries and issues appertaining to the properties, addressing problems; Face to face, by email and telephone taking detailed information and handling them effectively and promptly manner to avoid company complaints. • Deal with complaints from Landlords and Tenants relating Property Management/Maintenance matters. • Arrange gas safety certificates, EICRs, EPCs and all other legal/compulsory documentation to ensure that all managed properties comply with current legislation & ensuring all compliance is always kept up to date including licence condition requirements. • Ensuring compliance with local property laws and regulations with health and safety, fire risk assessments, asbestos regulations, and other legal requirements • Distribution of safety records to all relevant parties • Arrange and carry out property inspections including reporting findings to the Landlord and arranging remedial works and/or follow up visits if required and actioning damages with tenants - at all times to ensure property is well-maintained and in compliance with safety regulations. • Initiate and apply for property licences for all boroughs across London including own research into the scope for requirements • Accommodate any council compliance visits to properties and follow through until licence received or initiate works orders under compliance works to be completed in a timely fashion • Action Council improvement notices/fines • Initiate and assist landlords and leaseholders with insurance claims following damages to their dwellings inclusive of obtaining multiple quotations • Monitor and assist the emergency out of hours calls/ engineer call outs Sole Responsibility • Email Management to ensure correspondences are responded to & action in a timely manner. • Returning deposits & dealing with dilapidations. • Handle deposit dispute negotiations • Maintain up-to-date health and safety and fire risk assessments for required properties. • Ensure KPI s and action points set by Management • Provide valuable feedback to improve processes, technology to deliver world class service levels to our customers • To provide support to the Senior Property Manager as required • Acknowledging and actioning anything from company director in relevance to a variety of topics as well as PA assistant work as required. • Cover work and offer assistance to colleagues when required or in the absence of staff • AM Briefings with Sales/Lettings Manager • PM - Briefings with Negotiators • Diary Management for Sales/Lettings Negotiators in the absence of Lettings Co-Ordinator/ Manager
Feb 26, 2026
Full time
Property Manager • Efficiently manage the company s property portfolio while providing all-around customer service. • Build and maintain strong relationships with existing landlords, tenants, ensuring their needs are met and expectations exceeded • Promote exceptional customer service and aim for 40 Google reviews per month. • To take a commercial approach to grow property portfolio for referral business, Network with existing clientele to acquire new properties. • Dealing with general day to day maintenance issues promptly and monitor the progress of all to ensure completion within required timescales. • Liaising with contractors, landlords and tenants on a daily basis • Coordinating & Managing Maintenance Schedules • Co-ordination of estimates and undertaking of repairs by contractors inc liaison with Landlords, negotiate with contractors for works to be carried out, raising work orders etc. • Work on reducing costs and improving service quality by building strong contractor relationships. • Improve company profit margins on maintenance job markups for the department including exceeding company targets set • Liaise with contractors to ensure quotations are compatible and value for money • Complete property management notes to track progress of maintenance issues, keeping communication records to all parties up to date. • Accepting and processing contractor invoices in a timely manner inclusive of scanning, naming and allocating these to suppliers folders. Input all contractor invoice data to excel spreadsheet for company records & landlord ledger entries. • To proactively source, test and grow a list of approved and skilled contractors to help resolve a variety of property issues & obtain credentials to be passed to Senior Property Manager for company checks prior to take on. • Efficiently manage tenant/landlord enquiries and issues appertaining to the properties, addressing problems; Face to face, by email and telephone taking detailed information and handling them effectively and promptly manner to avoid company complaints. • Deal with complaints from Landlords and Tenants relating Property Management/Maintenance matters. • Arrange gas safety certificates, EICRs, EPCs and all other legal/compulsory documentation to ensure that all managed properties comply with current legislation & ensuring all compliance is always kept up to date including licence condition requirements. • Ensuring compliance with local property laws and regulations with health and safety, fire risk assessments, asbestos regulations, and other legal requirements • Distribution of safety records to all relevant parties • Arrange and carry out property inspections including reporting findings to the Landlord and arranging remedial works and/or follow up visits if required and actioning damages with tenants - at all times to ensure property is well-maintained and in compliance with safety regulations. • Initiate and apply for property licences for all boroughs across London including own research into the scope for requirements • Accommodate any council compliance visits to properties and follow through until licence received or initiate works orders under compliance works to be completed in a timely fashion • Action Council improvement notices/fines • Initiate and assist landlords and leaseholders with insurance claims following damages to their dwellings inclusive of obtaining multiple quotations • Monitor and assist the emergency out of hours calls/ engineer call outs Sole Responsibility • Email Management to ensure correspondences are responded to & action in a timely manner. • Returning deposits & dealing with dilapidations. • Handle deposit dispute negotiations • Maintain up-to-date health and safety and fire risk assessments for required properties. • Ensure KPI s and action points set by Management • Provide valuable feedback to improve processes, technology to deliver world class service levels to our customers • To provide support to the Senior Property Manager as required • Acknowledging and actioning anything from company director in relevance to a variety of topics as well as PA assistant work as required. • Cover work and offer assistance to colleagues when required or in the absence of staff • AM Briefings with Sales/Lettings Manager • PM - Briefings with Negotiators • Diary Management for Sales/Lettings Negotiators in the absence of Lettings Co-Ordinator/ Manager
We have a unique opportunity for a full-time, experienced Building Surveyor to join our busy team in our Edinburgh office. This role may be offered from Associate up to Director level. Galbraith is a diverse multi-disciplinary firm with offices across Scotland and Northern England, specialising in property sales and lettings, and the rural, energy, forestry and commercial sectors. Key responsibilities of the role include: Sourcing and implementing instructions from the Firm's Commercial and Rural managed portfolios, as well as direct clients. Collaborating with different business streams across the Firm to implement and run building projects and other professional work instructions on behalf of clients. Assisting with managing fee income to ensures the team and department maintain and exceed budget where there is opportunity for growth. This list is not exhaustive so please get in touch to request a full job description. To be Successful The successful candidate will have a range of relevant experience within Building Consultancy and ideally have prior experience of leading a small team. You must be MRICS qualified and be committed to completing relevant CPD as appropriate. You will have a full working knowledge of CRM and have proven experience working with contractors, suppliers, and a wide variety of clients across Commercial and rural properties. You will be able to communicate effectively at all levels with internal and external clients and be calm under pressure. You will have proven organisational skills and demonstrate the ability to prioritise effectively whilst upholding meticulous attention to detail. You will also have experience using Microsoft packages, including SharePoint (advantageous). You must hold a full clean driving licence. Work Pattern The role is offered on a full time basis, Monday - Thursday 9am-5.30pm & Friday 9am-5pm, a total of 37hrs per week. Hybrid working will be offered following an initial training period. Further details of this can be discussed at interview. What We Offer At Galbraith, we are committed to supporting the ongoing growth of our teams, and by keeping our people at the forefront of our Firms values. We provide a competitive salary and benefits package including: Enhanced annual leave Company pension Access to a training budget Private medical insurance Life insurance Enhanced family leave Employee Assistant Programme (EAP) Cycle to work scheme Option to purchase additional annual leave Employees also have access to an annual paid volunteering day and charity match funding opportunities. To request a full job description, or if you have any queries regarding the role, please email Apply To apply, please send a CV and covering letter using the button below. The successful candidate will be required to undergo pre-employment checks via Giant Screening. Galbraith is an equal opportunities employer.
Feb 25, 2026
Full time
We have a unique opportunity for a full-time, experienced Building Surveyor to join our busy team in our Edinburgh office. This role may be offered from Associate up to Director level. Galbraith is a diverse multi-disciplinary firm with offices across Scotland and Northern England, specialising in property sales and lettings, and the rural, energy, forestry and commercial sectors. Key responsibilities of the role include: Sourcing and implementing instructions from the Firm's Commercial and Rural managed portfolios, as well as direct clients. Collaborating with different business streams across the Firm to implement and run building projects and other professional work instructions on behalf of clients. Assisting with managing fee income to ensures the team and department maintain and exceed budget where there is opportunity for growth. This list is not exhaustive so please get in touch to request a full job description. To be Successful The successful candidate will have a range of relevant experience within Building Consultancy and ideally have prior experience of leading a small team. You must be MRICS qualified and be committed to completing relevant CPD as appropriate. You will have a full working knowledge of CRM and have proven experience working with contractors, suppliers, and a wide variety of clients across Commercial and rural properties. You will be able to communicate effectively at all levels with internal and external clients and be calm under pressure. You will have proven organisational skills and demonstrate the ability to prioritise effectively whilst upholding meticulous attention to detail. You will also have experience using Microsoft packages, including SharePoint (advantageous). You must hold a full clean driving licence. Work Pattern The role is offered on a full time basis, Monday - Thursday 9am-5.30pm & Friday 9am-5pm, a total of 37hrs per week. Hybrid working will be offered following an initial training period. Further details of this can be discussed at interview. What We Offer At Galbraith, we are committed to supporting the ongoing growth of our teams, and by keeping our people at the forefront of our Firms values. We provide a competitive salary and benefits package including: Enhanced annual leave Company pension Access to a training budget Private medical insurance Life insurance Enhanced family leave Employee Assistant Programme (EAP) Cycle to work scheme Option to purchase additional annual leave Employees also have access to an annual paid volunteering day and charity match funding opportunities. To request a full job description, or if you have any queries regarding the role, please email Apply To apply, please send a CV and covering letter using the button below. The successful candidate will be required to undergo pre-employment checks via Giant Screening. Galbraith is an equal opportunities employer.
Property Manager - Residential Lettings & Management Location: Wimbledon Contract Type: Permanent Office Based Role Salary: £40,000 Our client is a well-established property practice offering comprehensive lettings, sales and management services across the region. They're looking for a Property Manager to join their team in Wimbledon. If you have block management experience and want to develop a career in residential lettings, this role offers the perfect blend of administrative support and property management responsibility. Position Overview This is a key administrative and property management role supporting the Directors and day-to-day lettings operations. You'll manage client enquiries, maintain accurate databases, handle tenant maintenance issues, and gradually take on increased lettings responsibility as your skills develop. Your work directly impacts client satisfaction and the smooth running of lettings and sales operations, making you essential to the practice's success. Responsibilities Answer incoming calls, direct enquiries appropriately and take accurate messages Greet clients and visitors professionally, offering property information and assistance Manage Directors' diaries, scheduling appointments and property viewings Organise office filing systems, archiving and document management Type correspondence including letters, sales and lettings documentation Provide full administrative support to the Directors Monitor, order and maintain office supplies and equipment servicing Process office invoices and manage office-related administration Update and maintain lettings and sales databases accurately Liaise with contractors and provide property access when required Log and follow up tenant maintenance issues and repairs Undertake occasional property viewings and provide access for tenants and purchasers Support sales and property management administration, filing and record keeping Conduct Anti-Money Laundering (AML) and Client Due Diligence checks in line with regulations Gain knowledge of lettings procedures and assist with progressing tenancies under supervision Requirements Block management experience or previous estate agency, lettings or property environment experience Intermediate working knowledge of Microsoft Office (Word, Excel, Outlook) Valid UK driving licence Excellent organisational and time management skills Ability to work to tight deadlines and manage multiple tasks simultaneously Strong written and verbal communication skills Confident and professional telephone manner Problem-solving ability and proactive approach to work High standard of customer service and interpersonal skills Ability to work independently and as part of a small team Genuine interest in developing a career in residential lettings Benefits: Mentoring and guidance from experienced property management professionals Team days out Company pension scheme 25 days holiday Opportunity to develop expertise across residential sales, lettings and compliance How to Apply If you're looking to advance your career in residential lettings and have the skills and experience to succeed in this role, please send your application to (url removed) Include your CV, a cover letter outlining your relevant experience, and any supporting documents. Please specify the job title in your email subject line. We review applications on a rolling basis, so we encourage you to apply as soon as possible.
Feb 24, 2026
Full time
Property Manager - Residential Lettings & Management Location: Wimbledon Contract Type: Permanent Office Based Role Salary: £40,000 Our client is a well-established property practice offering comprehensive lettings, sales and management services across the region. They're looking for a Property Manager to join their team in Wimbledon. If you have block management experience and want to develop a career in residential lettings, this role offers the perfect blend of administrative support and property management responsibility. Position Overview This is a key administrative and property management role supporting the Directors and day-to-day lettings operations. You'll manage client enquiries, maintain accurate databases, handle tenant maintenance issues, and gradually take on increased lettings responsibility as your skills develop. Your work directly impacts client satisfaction and the smooth running of lettings and sales operations, making you essential to the practice's success. Responsibilities Answer incoming calls, direct enquiries appropriately and take accurate messages Greet clients and visitors professionally, offering property information and assistance Manage Directors' diaries, scheduling appointments and property viewings Organise office filing systems, archiving and document management Type correspondence including letters, sales and lettings documentation Provide full administrative support to the Directors Monitor, order and maintain office supplies and equipment servicing Process office invoices and manage office-related administration Update and maintain lettings and sales databases accurately Liaise with contractors and provide property access when required Log and follow up tenant maintenance issues and repairs Undertake occasional property viewings and provide access for tenants and purchasers Support sales and property management administration, filing and record keeping Conduct Anti-Money Laundering (AML) and Client Due Diligence checks in line with regulations Gain knowledge of lettings procedures and assist with progressing tenancies under supervision Requirements Block management experience or previous estate agency, lettings or property environment experience Intermediate working knowledge of Microsoft Office (Word, Excel, Outlook) Valid UK driving licence Excellent organisational and time management skills Ability to work to tight deadlines and manage multiple tasks simultaneously Strong written and verbal communication skills Confident and professional telephone manner Problem-solving ability and proactive approach to work High standard of customer service and interpersonal skills Ability to work independently and as part of a small team Genuine interest in developing a career in residential lettings Benefits: Mentoring and guidance from experienced property management professionals Team days out Company pension scheme 25 days holiday Opportunity to develop expertise across residential sales, lettings and compliance How to Apply If you're looking to advance your career in residential lettings and have the skills and experience to succeed in this role, please send your application to (url removed) Include your CV, a cover letter outlining your relevant experience, and any supporting documents. Please specify the job title in your email subject line. We review applications on a rolling basis, so we encourage you to apply as soon as possible.
Property and Lettings Manager, The Opportunity: We are looking for a proactive and experienced residential Property and Lettings Manager to manage Brunel Living, the property management and lettings arm of the Gainsborough Group. Brunel Living owns £40 million of assets, with £3 million p.a. rental revenue, generated from 165 rental contracts (100 assured shorthold tenancy agreements and 65 units in HMOs, located throughout Somerset and Wiltshire). The business is expected to double in size over the next 3 years and we are looking for an exceptional Property and Lettings Manager to manage this growth. Sharing the teams passion for the company s growth and success you will be well rewarded for your hard work and commitment, with the future opportunity to become Property and Lettings Director as the business grows. The Role: The Property and Lettings Manager will initially work to enhance and standardise procedures and systems, utilising technology to streamline processes and optimise efficiencies, ensuring all operations are fully compliant and in-line with current legislation, providing the best foundation for growth. Reporting to the MD you will be encouraged to contribute strategic ideas and make changes. Working with autonomy and P&L responsibility you will be empowered to run the business as if it were your own, producing MI and reports (sales, profits, costs, voids, compliance etc.) to measure and monitor your success. The property portfolio is currently being managed and maintained internally and the letting process is outsourced to letting agents. You will retain responsibility for overseeing property and tenant management and work towards taking the lettings process in-house, maximising occupancy rates and optimising both service standards and profitability. You will monitor competition and oversee marketing, with the end goal of providing this full Property Management and Lettings service to other businesses. The successful Property and Lettings Manager will be keen to work for a small business, where you operate both strategically and hands-on , working to meet the rapidly evolving needs of the business. Salary and benefits: c.£50,000 + uncapped OTE you will receive a generous performance related bonus with the opportunity to triple your salary within the next 3 years. The benefits package will be tailored to your motivators, to include a generous company pension, private medical insurance, and an electric car. You will enjoy a highly rewarding career, working for a caring and progressive company who invest in, value and reward their staff. The Company: Brunel Living is the Lettings and Property management arm of The Gainsborough Group, an ambitious and rapidly expanding high-end Property Developer, based in Pedwell, TA7 a rural village 10 miles from Bridgwater with excellent access to the M5. They are a small company, doing big things, and are passionate about what they do. Established in 2020 they are already enjoying huge success with an annual turnover just short of £100 million. Property and Lettings Manager, skills and experience required: Proven experience in lettings management or residential property management The flexible approach required when working for a small business. Comfortable operating at strategic level but equally happy being hands-on (dealing with maintenance issues, rent arrears etc). Strong knowledge of UK property legislation, lettings law, tenancy agreements and property compliance regulations. A creative problem-solver, capable of finding solutions to operational issue and managing change. Experience of developing, implementing and embedding process improvements. Intelligent, highly numerate and technologically astute, proficient in property management software and MS Office. Growth orientated, self-motivated and driven, with strong organisational and time management abilities, able to handle multiple priorities simultaneously in a fast paced, frequently pressurised environment. A confident, articulate, persuasive and diplomatic communicator, with an exceptional customer service approach and the ability to build strong relationships, adjusting communication style to a variety of stakeholders. Dawn O Shea manages recruitment directly on behalf of Brunel Living and The Gainsborough Group so NO AGENCIES PLEASE. If you are successful in being short-listed, you will be contacted within 14 days to discuss the role and your requirements in more detail.
Feb 23, 2026
Full time
Property and Lettings Manager, The Opportunity: We are looking for a proactive and experienced residential Property and Lettings Manager to manage Brunel Living, the property management and lettings arm of the Gainsborough Group. Brunel Living owns £40 million of assets, with £3 million p.a. rental revenue, generated from 165 rental contracts (100 assured shorthold tenancy agreements and 65 units in HMOs, located throughout Somerset and Wiltshire). The business is expected to double in size over the next 3 years and we are looking for an exceptional Property and Lettings Manager to manage this growth. Sharing the teams passion for the company s growth and success you will be well rewarded for your hard work and commitment, with the future opportunity to become Property and Lettings Director as the business grows. The Role: The Property and Lettings Manager will initially work to enhance and standardise procedures and systems, utilising technology to streamline processes and optimise efficiencies, ensuring all operations are fully compliant and in-line with current legislation, providing the best foundation for growth. Reporting to the MD you will be encouraged to contribute strategic ideas and make changes. Working with autonomy and P&L responsibility you will be empowered to run the business as if it were your own, producing MI and reports (sales, profits, costs, voids, compliance etc.) to measure and monitor your success. The property portfolio is currently being managed and maintained internally and the letting process is outsourced to letting agents. You will retain responsibility for overseeing property and tenant management and work towards taking the lettings process in-house, maximising occupancy rates and optimising both service standards and profitability. You will monitor competition and oversee marketing, with the end goal of providing this full Property Management and Lettings service to other businesses. The successful Property and Lettings Manager will be keen to work for a small business, where you operate both strategically and hands-on , working to meet the rapidly evolving needs of the business. Salary and benefits: c.£50,000 + uncapped OTE you will receive a generous performance related bonus with the opportunity to triple your salary within the next 3 years. The benefits package will be tailored to your motivators, to include a generous company pension, private medical insurance, and an electric car. You will enjoy a highly rewarding career, working for a caring and progressive company who invest in, value and reward their staff. The Company: Brunel Living is the Lettings and Property management arm of The Gainsborough Group, an ambitious and rapidly expanding high-end Property Developer, based in Pedwell, TA7 a rural village 10 miles from Bridgwater with excellent access to the M5. They are a small company, doing big things, and are passionate about what they do. Established in 2020 they are already enjoying huge success with an annual turnover just short of £100 million. Property and Lettings Manager, skills and experience required: Proven experience in lettings management or residential property management The flexible approach required when working for a small business. Comfortable operating at strategic level but equally happy being hands-on (dealing with maintenance issues, rent arrears etc). Strong knowledge of UK property legislation, lettings law, tenancy agreements and property compliance regulations. A creative problem-solver, capable of finding solutions to operational issue and managing change. Experience of developing, implementing and embedding process improvements. Intelligent, highly numerate and technologically astute, proficient in property management software and MS Office. Growth orientated, self-motivated and driven, with strong organisational and time management abilities, able to handle multiple priorities simultaneously in a fast paced, frequently pressurised environment. A confident, articulate, persuasive and diplomatic communicator, with an exceptional customer service approach and the ability to build strong relationships, adjusting communication style to a variety of stakeholders. Dawn O Shea manages recruitment directly on behalf of Brunel Living and The Gainsborough Group so NO AGENCIES PLEASE. If you are successful in being short-listed, you will be contacted within 14 days to discuss the role and your requirements in more detail.
Agency Surveyor Worcester / Kidderminster £30,000 - £40,000 + benefits Are you a Commercial Property Manager looking for more variety? Or working in agency but keen to broaden your exposure across management, sales and professional work? We're representing a fast-growing, forward-thinking regional consultancy in the Worcester & Kidderminster area that is expanding its Commercial team due to continued instruction growth. This is an excellent opportunity to join a business on an upward trajectory, where you won't be pigeonholed into one discipline. The Role This is a genuinely varied position across both Management and Agency, working on a diverse portfolio of commercial and rural property. You'll gain exposure to the full lifecycle of property instructions, making this ideal for someone who wants to accelerate their development within a growing consultancy environment. You will be involved in: Managing a mixed commercial property portfolio Carrying out property inspections and client reporting Negotiating leases, renewals and rent reviews Marketing properties for sale and to let Assisting with acquisitions and disposals Preparing valuations and providing market advice Working closely with senior surveyors and directors on client instructions We're keen to speak with individuals who have: Experience in commercial property management, sales or lettings Strong negotiation and client-facing skills Exposure to valuations and market research Good written and verbal communication skills A relevant property-related degree Ideally close to sitting APC or recently qualified (support available if required) Why This Role? Join a fast-growing consultancy with strong local market presence Broad, non-siloed role across management and agency Direct client responsibility and visibility with senior leadership Clear progression as the business continues to expand Salary £30,000 - £40,000 depending on experience
Feb 18, 2026
Full time
Agency Surveyor Worcester / Kidderminster £30,000 - £40,000 + benefits Are you a Commercial Property Manager looking for more variety? Or working in agency but keen to broaden your exposure across management, sales and professional work? We're representing a fast-growing, forward-thinking regional consultancy in the Worcester & Kidderminster area that is expanding its Commercial team due to continued instruction growth. This is an excellent opportunity to join a business on an upward trajectory, where you won't be pigeonholed into one discipline. The Role This is a genuinely varied position across both Management and Agency, working on a diverse portfolio of commercial and rural property. You'll gain exposure to the full lifecycle of property instructions, making this ideal for someone who wants to accelerate their development within a growing consultancy environment. You will be involved in: Managing a mixed commercial property portfolio Carrying out property inspections and client reporting Negotiating leases, renewals and rent reviews Marketing properties for sale and to let Assisting with acquisitions and disposals Preparing valuations and providing market advice Working closely with senior surveyors and directors on client instructions We're keen to speak with individuals who have: Experience in commercial property management, sales or lettings Strong negotiation and client-facing skills Exposure to valuations and market research Good written and verbal communication skills A relevant property-related degree Ideally close to sitting APC or recently qualified (support available if required) Why This Role? Join a fast-growing consultancy with strong local market presence Broad, non-siloed role across management and agency Direct client responsibility and visibility with senior leadership Clear progression as the business continues to expand Salary £30,000 - £40,000 depending on experience
Job Title: Leasing Manager Reports to: Operations Manager / Operations Director Department: Leasing / Front of House Location: Central London (across multiple residential assets) Salary: 41,000 per annum + up to 15% performance-related bonus OUR MISSION Our mission is to create great places, with great people, in great areas. We connect residents to communities through well-designed homes, engaging experiences, and exceptional service. We aim to deliver more than just accommodation - we create environments where people feel at home. SUMMARY OF POSITION The Leasing Manager is responsible for driving occupancy, revenue performance, and resident satisfaction across the Central London portfolio. This role will lead the leasing function, ensuring all prospect enquiries are professionally managed from initial contact through to move-in and renewal. The Leasing Manager will be commercially focused, target-driven, and passionate about delivering an exceptional customer journey. You will manage the leasing team, oversee marketing performance, ensure full compliance with lettings legislation, and work collaboratively with Operations, Facilities, and Housekeeping teams to maintain high presentation and service standards. The Leasing Manager plays a key role in maximising asset performance while building strong resident relationships and community engagement. PRINCIPAL DUTIES & RESPONSIBILITIES Commercial & Performance Management Drive occupancy and revenue targets in line with budget expectations. Monitor daily leasing performance, lead management, and conversion ratios. Analyse local market conditions, competitor activity, and pricing strategy. Provide regular reporting on leasing activity, forecasts, and renewals. Identify opportunities to increase revenue through renewals, upselling, and corporate bookings. Leasing & Sales Leadership Manage and develop the leasing team to ensure high performance and accountability. Ensure all enquiries (online, telephone, walk-in) are responded to promptly and professionally. Oversee apartment viewings and ensure presentation standards are maintained. Support negotiation and closing of leases. Ensure smooth move-in and move-out processes. Lead and execute lease renewal strategy to maximise retention. Marketing & Brand Management Oversee online listings across property portals. Ensure advertisements include accurate descriptions, professional imagery, EPC certificates, and floorplans. Manage and support social media activity for the asset. Work alongside marketing teams to drive lead generation and brand awareness. Compliance & Administration Ensure Right-to-Rent checks are completed in line with UK legislation. Ensure deposits are registered within required timeframes. Maintain GDPR compliance when handling resident data. Ensure all documentation and tenancy agreements are accurate and compliant. Maintain accurate data within the property management system. Resident Experience & Community Deliver an exceptional resident journey from first enquiry to renewal. Proactively follow up with prospective and new residents. Respond promptly and professionally to resident queries and complaints. Support community events and engagement initiatives. Work collaboratively with operations and facilities teams to maintain high standards across communal areas. Operational Collaboration Liaise daily with reservations, operations, and facilities teams. Provide feedback on maintenance, cleanliness, and operational standards. Support preparation of show apartments and leasing routes. Assist with mobilisation of new sites where required. EXPERIENCE REQUIRED Minimum 2-3 years' experience in leasing, BTR, residential, or hospitality environments. At least 1 year in a supervisory or leadership role. Proven track record of achieving occupancy or sales targets. Experience managing online portals and social media platforms. Strong understanding of UK lettings legislation and compliance requirements. HEALTH & SAFETY Adhere to all Health & Safety policies and procedures. Promote a safe working environment for colleagues and residents. Understand emergency procedures and crisis management protocols. Ensure compliance with fire safety, licensing, and employment regulations. ADDITIONAL REQUIREMENTS Occasional travel between Central London properties may be required.
Feb 17, 2026
Full time
Job Title: Leasing Manager Reports to: Operations Manager / Operations Director Department: Leasing / Front of House Location: Central London (across multiple residential assets) Salary: 41,000 per annum + up to 15% performance-related bonus OUR MISSION Our mission is to create great places, with great people, in great areas. We connect residents to communities through well-designed homes, engaging experiences, and exceptional service. We aim to deliver more than just accommodation - we create environments where people feel at home. SUMMARY OF POSITION The Leasing Manager is responsible for driving occupancy, revenue performance, and resident satisfaction across the Central London portfolio. This role will lead the leasing function, ensuring all prospect enquiries are professionally managed from initial contact through to move-in and renewal. The Leasing Manager will be commercially focused, target-driven, and passionate about delivering an exceptional customer journey. You will manage the leasing team, oversee marketing performance, ensure full compliance with lettings legislation, and work collaboratively with Operations, Facilities, and Housekeeping teams to maintain high presentation and service standards. The Leasing Manager plays a key role in maximising asset performance while building strong resident relationships and community engagement. PRINCIPAL DUTIES & RESPONSIBILITIES Commercial & Performance Management Drive occupancy and revenue targets in line with budget expectations. Monitor daily leasing performance, lead management, and conversion ratios. Analyse local market conditions, competitor activity, and pricing strategy. Provide regular reporting on leasing activity, forecasts, and renewals. Identify opportunities to increase revenue through renewals, upselling, and corporate bookings. Leasing & Sales Leadership Manage and develop the leasing team to ensure high performance and accountability. Ensure all enquiries (online, telephone, walk-in) are responded to promptly and professionally. Oversee apartment viewings and ensure presentation standards are maintained. Support negotiation and closing of leases. Ensure smooth move-in and move-out processes. Lead and execute lease renewal strategy to maximise retention. Marketing & Brand Management Oversee online listings across property portals. Ensure advertisements include accurate descriptions, professional imagery, EPC certificates, and floorplans. Manage and support social media activity for the asset. Work alongside marketing teams to drive lead generation and brand awareness. Compliance & Administration Ensure Right-to-Rent checks are completed in line with UK legislation. Ensure deposits are registered within required timeframes. Maintain GDPR compliance when handling resident data. Ensure all documentation and tenancy agreements are accurate and compliant. Maintain accurate data within the property management system. Resident Experience & Community Deliver an exceptional resident journey from first enquiry to renewal. Proactively follow up with prospective and new residents. Respond promptly and professionally to resident queries and complaints. Support community events and engagement initiatives. Work collaboratively with operations and facilities teams to maintain high standards across communal areas. Operational Collaboration Liaise daily with reservations, operations, and facilities teams. Provide feedback on maintenance, cleanliness, and operational standards. Support preparation of show apartments and leasing routes. Assist with mobilisation of new sites where required. EXPERIENCE REQUIRED Minimum 2-3 years' experience in leasing, BTR, residential, or hospitality environments. At least 1 year in a supervisory or leadership role. Proven track record of achieving occupancy or sales targets. Experience managing online portals and social media platforms. Strong understanding of UK lettings legislation and compliance requirements. HEALTH & SAFETY Adhere to all Health & Safety policies and procedures. Promote a safe working environment for colleagues and residents. Understand emergency procedures and crisis management protocols. Ensure compliance with fire safety, licensing, and employment regulations. ADDITIONAL REQUIREMENTS Occasional travel between Central London properties may be required.
