Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software click apply for full job details
Mar 13, 2026
Full time
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software click apply for full job details
This isn't just another Account Manager role - it's a chance to shape risk management strategies for Industry leaders. We're looking for an accomplished Insurance professional to join a prestigious Broking house, focusing on delivering sophisticated Insurance programmes to major Corporate clients. What You'll Do as an Account Manager: Design tailored Insurance programmes for multinational clients Partner with CEO's and CFO's of prominent organisations Drive business retention through excellence in service delivery Lead client relationships with a focus on long term partnerships Your profile to be a successful Account Manager: Deep understanding of Commercial Insurance markets Proven ability to operate at Board level Experience in creating bespoke Insurance solutions Outstanding relationship building capabilities This role suits an experienced Commercial Insurance professional looking for a strategic client advisory opportunity. Benefits: 25 days annual leave Bank Holidays Annual Company bonus scheme Pension scheme and Life Insurance Health cover Supported professional training and development and funded professional memberships Discounted financial services and insurance products Also what's on offer: Hybrid working model with emphasis on client-facing activities and team collaboration Autonomy to manage your client portfolio Focus on quality client relationships
Mar 13, 2026
Full time
This isn't just another Account Manager role - it's a chance to shape risk management strategies for Industry leaders. We're looking for an accomplished Insurance professional to join a prestigious Broking house, focusing on delivering sophisticated Insurance programmes to major Corporate clients. What You'll Do as an Account Manager: Design tailored Insurance programmes for multinational clients Partner with CEO's and CFO's of prominent organisations Drive business retention through excellence in service delivery Lead client relationships with a focus on long term partnerships Your profile to be a successful Account Manager: Deep understanding of Commercial Insurance markets Proven ability to operate at Board level Experience in creating bespoke Insurance solutions Outstanding relationship building capabilities This role suits an experienced Commercial Insurance professional looking for a strategic client advisory opportunity. Benefits: 25 days annual leave Bank Holidays Annual Company bonus scheme Pension scheme and Life Insurance Health cover Supported professional training and development and funded professional memberships Discounted financial services and insurance products Also what's on offer: Hybrid working model with emphasis on client-facing activities and team collaboration Autonomy to manage your client portfolio Focus on quality client relationships
The Opportunity: Regional Sales Executive Contract: Permanent Location: Oxford, Oxfordshire The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying click apply for full job details
Mar 13, 2026
Full time
The Opportunity: Regional Sales Executive Contract: Permanent Location: Oxford, Oxfordshire The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying click apply for full job details
Experienced dealing with Commercial Insurance sales, with strong PI knowledge or a PI specialist? If so, this could be a career defining move for you! We have several exciting openings for you to join a dynamic retail insurance broker specialising in professional indemnity insurance for a wide range of professions, but with a particular focus on solicitors, independent financial advisors, insurance intermediaries and property professionals. So, a bit about them! They have watched the continued consolidation of the insurance broking space, both nationally and more acutely in the Bristol area by all the names you've heard of - and they thought, clients chose independent brokers for a reason - not every client wants to be represented by a large international broker where products and services get standardised on size and geographical location, where advice gets watered down to the lowest common denominator, and broking staff are 'told' where they can and can't place their business - irrespective of clients' needs. That's why they launched the business in 2022, with some impressive backing - to bring independence back to broking, and to give clients the choice they've lost in recent years. They are part of a fully independent group of insurance and professional service businesses, free of any external shareholders, enabling them to put clients and staff at the heart of what they do. They are owned and managed by a team of respected industry figures - and whilst they are a new name, the team isn't new - they all have a long history in insurance broking and professional indemnity, with an independent mindset and client first attitude. And this leads us to the advert, because as part of their expansion, they are now seeking to talk to you if you are a talented and motivated PI Insurance sales developer, a decent self starter with a track record in new business delivery - They are looking for people who are capable of writing £100k comm/fee income + pa, and remuneration will depend on all these factors. So, what will you be doing we hear you ask! Put simply, you will be working closely with their marketing teams, managing sector specific leads in their chosen specialities, liaising with prospective clients (largely expected to be firms with turnovers up to £50M / average premiums expected to be £40k) to convert leads through the successful placement of client insurance programmes. To be consider you will need to a proven track record of winning PI business. They have a marketing team who will provide you with some super-hot leads, so you just need to be able to close these and then build lasting client relationships. Salary on offer is £45-70k basic, plus very very good bonuses If you would like to find out more about this company and these roles, then please contact Kieran at CKB Recruitment.
Mar 13, 2026
Full time
Experienced dealing with Commercial Insurance sales, with strong PI knowledge or a PI specialist? If so, this could be a career defining move for you! We have several exciting openings for you to join a dynamic retail insurance broker specialising in professional indemnity insurance for a wide range of professions, but with a particular focus on solicitors, independent financial advisors, insurance intermediaries and property professionals. So, a bit about them! They have watched the continued consolidation of the insurance broking space, both nationally and more acutely in the Bristol area by all the names you've heard of - and they thought, clients chose independent brokers for a reason - not every client wants to be represented by a large international broker where products and services get standardised on size and geographical location, where advice gets watered down to the lowest common denominator, and broking staff are 'told' where they can and can't place their business - irrespective of clients' needs. That's why they launched the business in 2022, with some impressive backing - to bring independence back to broking, and to give clients the choice they've lost in recent years. They are part of a fully independent group of insurance and professional service businesses, free of any external shareholders, enabling them to put clients and staff at the heart of what they do. They are owned and managed by a team of respected industry figures - and whilst they are a new name, the team isn't new - they all have a long history in insurance broking and professional indemnity, with an independent mindset and client first attitude. And this leads us to the advert, because as part of their expansion, they are now seeking to talk to you if you are a talented and motivated PI Insurance sales developer, a decent self starter with a track record in new business delivery - They are looking for people who are capable of writing £100k comm/fee income + pa, and remuneration will depend on all these factors. So, what will you be doing we hear you ask! Put simply, you will be working closely with their marketing teams, managing sector specific leads in their chosen specialities, liaising with prospective clients (largely expected to be firms with turnovers up to £50M / average premiums expected to be £40k) to convert leads through the successful placement of client insurance programmes. To be consider you will need to a proven track record of winning PI business. They have a marketing team who will provide you with some super-hot leads, so you just need to be able to close these and then build lasting client relationships. Salary on offer is £45-70k basic, plus very very good bonuses If you would like to find out more about this company and these roles, then please contact Kieran at CKB Recruitment.
Field Sales Executive Elite Mobile/ Galaxy Connect is going through unprecedented growth. As the distribution arm of the largest Pay As You Go Sim Card Company in the UK and controlling one of the fastest growing vape business within the convenience sector there seems no limits to what we can achieve. To grow our field sales team, we are looking for a Field Sales Executive to join us inNewport to gro click apply for full job details
Mar 13, 2026
Full time
Field Sales Executive Elite Mobile/ Galaxy Connect is going through unprecedented growth. As the distribution arm of the largest Pay As You Go Sim Card Company in the UK and controlling one of the fastest growing vape business within the convenience sector there seems no limits to what we can achieve. To grow our field sales team, we are looking for a Field Sales Executive to join us inNewport to gro click apply for full job details
Door-to-Door Fundraiser Full-Time/Part-Time We are recruiting Door-to-Door Field Sales Executives, promoting the work of some of countrys the most prestigious charities. Youll get a basic salary of £26.4k with the opportunity to earn £46k+ OTE. What youll get: £26 click apply for full job details
Mar 13, 2026
Full time
Door-to-Door Fundraiser Full-Time/Part-Time We are recruiting Door-to-Door Field Sales Executives, promoting the work of some of countrys the most prestigious charities. Youll get a basic salary of £26.4k with the opportunity to earn £46k+ OTE. What youll get: £26 click apply for full job details
Bold, Ambitious, Best Seat in the House If you know the MSP space , and you know your own value, read on. This role sits at the sharp end of a top-tier IT MSP - a business engineered for growth, positioned at the premium end of the market, and unapologetically ambitious. You ll be selling solutions clients want, not just need, and earning potential that only a truly elite MSP can offer. You will be an experienced IT Sales professional joining a growing high-performing team that delivers high-impact technology solutions to ambitious, regulated, and fast-moving organisations. This role sits at the heart of how our customers run, secure, and evolve their businesses - spanning managed IT support, cybersecurity and cloud platforms. You ll work with organisations that expect more than IT that works : they want strategic partners who understand their sector, their risk profile, and their growth goals. The Role at a Glance: IT Sales Account Executive (MSP) Central London Based, 3 Days Per Week / Hybrid £50,000 - £60,000 Base £100,000 - £120,000 OTE (uncapped) Comprehensive Benefits Package Type: Full-Time - Permanent Expertise: Managed IT Support / Managed Cybersecurity / Microsoft / Cloud Expertise. Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner Your Skills & Experience: Proven success selling Managed IT Services and a record of winning new business and achieving/exceeding targets. About the Role: This is a new position within the established sales team, and we re looking for a driven and hungry IT Sales Account Executive to spearhead new logo growth across the UK SME market. This is a true hunter role, built for someone who thrives in and has experience in opening doors, shaping opportunities, and converting long-cycle IT Managed Services deals over a months sales journey. You ll be joining a fast-growing, forward-thinking, and long-established MSP delivering modern cloud, cybersecurity, and digital workplace solutions. The role offers uncapped earning potential, designed to reward exceptional performance. This is a chance to work entrepreneurially - applying clever outreach strategies and leveraging your network, to win smarter and faster. You ll operate in a culture that values innovation, grit, integrity, and exceptional client experience, reflected in low customer churn. About You: You re a commercially sharp, resilient new business professional with proven experience in the London MSP, confident engaging customer senior stakeholders and influencing complex buying decisions. You ve built a successful track record selling Managed IT Services consistently winning new logos, exceeding targets, and leveraging a strong personal network to create immediate momentum. You re comfortable navigating long-cycle, high-value sales ( months), combining patience and discipline with a relentless hunter mindset. Highly organised and process-driven, you bring strong pipeline management, forecasting rigour, and the ability to simplify complex technology challenges from cloud, Microsoft 365, Azure, Cybersecurity and Copilot to the modern digital workplace. If you re motivated by solving complex problems, delivering secure, scalable solutions for customers in professional service environments, this is a role where you can make a genuine impact. Apply now to be part of a team that treats technology as a business enabler - not just a service. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Mar 13, 2026
Full time
Bold, Ambitious, Best Seat in the House If you know the MSP space , and you know your own value, read on. This role sits at the sharp end of a top-tier IT MSP - a business engineered for growth, positioned at the premium end of the market, and unapologetically ambitious. You ll be selling solutions clients want, not just need, and earning potential that only a truly elite MSP can offer. You will be an experienced IT Sales professional joining a growing high-performing team that delivers high-impact technology solutions to ambitious, regulated, and fast-moving organisations. This role sits at the heart of how our customers run, secure, and evolve their businesses - spanning managed IT support, cybersecurity and cloud platforms. You ll work with organisations that expect more than IT that works : they want strategic partners who understand their sector, their risk profile, and their growth goals. The Role at a Glance: IT Sales Account Executive (MSP) Central London Based, 3 Days Per Week / Hybrid £50,000 - £60,000 Base £100,000 - £120,000 OTE (uncapped) Comprehensive Benefits Package Type: Full-Time - Permanent Expertise: Managed IT Support / Managed Cybersecurity / Microsoft / Cloud Expertise. Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner Your Skills & Experience: Proven success selling Managed IT Services and a record of winning new business and achieving/exceeding targets. About the Role: This is a new position within the established sales team, and we re looking for a driven and hungry IT Sales Account Executive to spearhead new logo growth across the UK SME market. This is a true hunter role, built for someone who thrives in and has experience in opening doors, shaping opportunities, and converting long-cycle IT Managed Services deals over a months sales journey. You ll be joining a fast-growing, forward-thinking, and long-established MSP delivering modern cloud, cybersecurity, and digital workplace solutions. The role offers uncapped earning potential, designed to reward exceptional performance. This is a chance to work entrepreneurially - applying clever outreach strategies and leveraging your network, to win smarter and faster. You ll operate in a culture that values innovation, grit, integrity, and exceptional client experience, reflected in low customer churn. About You: You re a commercially sharp, resilient new business professional with proven experience in the London MSP, confident engaging customer senior stakeholders and influencing complex buying decisions. You ve built a successful track record selling Managed IT Services consistently winning new logos, exceeding targets, and leveraging a strong personal network to create immediate momentum. You re comfortable navigating long-cycle, high-value sales ( months), combining patience and discipline with a relentless hunter mindset. Highly organised and process-driven, you bring strong pipeline management, forecasting rigour, and the ability to simplify complex technology challenges from cloud, Microsoft 365, Azure, Cybersecurity and Copilot to the modern digital workplace. If you re motivated by solving complex problems, delivering secure, scalable solutions for customers in professional service environments, this is a role where you can make a genuine impact. Apply now to be part of a team that treats technology as a business enabler - not just a service. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
The Creative Marketing Executive will play a key role in delivering highly effective marketing assets for a range of exciting clients. With a focus on email and social media content, you'll bring design expertise, strong attention to detail, and a developing understanding of marketing best practice. Day-to-day, you ll be brainstorming creative ideas, designing engaging content, building emails, supporting project delivery, and producing high-quality assets that are on brief, on brand, and built to perform. This job is for you if: • You are highly organised and process-driven • You re a creative thinker with an eye for design • You have high standards of performance and delivery • You re highly personable with exceptional people skills • You are detail orientated • You re eager to invest in professional development This role requires experience working with Christian organisations, and/or a deep understanding of what motivates people with faith.
Mar 13, 2026
Full time
The Creative Marketing Executive will play a key role in delivering highly effective marketing assets for a range of exciting clients. With a focus on email and social media content, you'll bring design expertise, strong attention to detail, and a developing understanding of marketing best practice. Day-to-day, you ll be brainstorming creative ideas, designing engaging content, building emails, supporting project delivery, and producing high-quality assets that are on brief, on brand, and built to perform. This job is for you if: • You are highly organised and process-driven • You re a creative thinker with an eye for design • You have high standards of performance and delivery • You re highly personable with exceptional people skills • You are detail orientated • You re eager to invest in professional development This role requires experience working with Christian organisations, and/or a deep understanding of what motivates people with faith.
Forward Role are partnering with an award winning, high growth, B2C Financial Services business to hire a CRM Specialist to join their growing CRM team. CRM Specialist £32k upwards Hybrid working (3 days in the office, 2 remote) Flexible start and end times Manchester City Centre Benefits include: 8% employer pension contribution, Life Assurance and Group Income Protection, Private Medical Insurance, click apply for full job details
Mar 12, 2026
Full time
Forward Role are partnering with an award winning, high growth, B2C Financial Services business to hire a CRM Specialist to join their growing CRM team. CRM Specialist £32k upwards Hybrid working (3 days in the office, 2 remote) Flexible start and end times Manchester City Centre Benefits include: 8% employer pension contribution, Life Assurance and Group Income Protection, Private Medical Insurance, click apply for full job details
Join a high-performing development team in the City, representing one of the biggest and most revered brokers in the global insurance market, targeting the mid-market and corporate space. This team is delivering exceptional results. Individuals here are consistently earning between £150k and £250k annually - there's no cap on bonus, and no ceiling on what you can achieve. The brand and market reputation opens doors and the levels of service, product and proposition will empower you to win. If you're looking for the next step in your development career in the London insurance market, this is an opportunity to build something significant and be rewarded accordingly. What's in it for you: Earning potential - base salary from £60,000-£100,000 with an open-ended bonus. Top earners are exceeding £250,000. No restrictions - on deal size or sector. You'll have the freedom to pursue the opportunities that fit your network, knowledge and experience, be that general commercial or specialty. Credibility - the business's market presence gets you through the door. Your expertise and that of your colleagues closes the deal. Support - expert broking, placement, marketing and client service teams around you and your clients. Career momentum - a step up for experienced new business developers who want to elevate their career and income. Real flexibility - based in the City, but with the autonomy to spend your time where you'll have the most impact. Long-term rewards - 10% pension, BUPA private medical and dental, share save scheme, critical illness cover, life assurance, sabbaticals and extra holiday linked to tenure. Why this team? It's high performing - you'll join a team well ahead of target, with serious momentum. It's trusted - clients want to work with this firm. Brand strength and client outcomes drive inbound interest. It's ambitious - you'll be encouraged to think big, with no artificial limits on growth or income. It's modern - the function is sophisticated, data-driven, and built for high performance. It's strategic - deals are often long-term and relationship-based, not transactional. Who this is for: You have a track record of business development in the insurance sector. You know how to build relationships, navigate complex sales, and win the right kind of clients. You want to be in a business that matches your drive and professionalism - where effort is rewarded, and where you're supported, not constrained. If you're ready for a career move where your results will speak for themselves - and be rewarded accordingly - we'd like to hear from you.
Mar 12, 2026
Full time
Join a high-performing development team in the City, representing one of the biggest and most revered brokers in the global insurance market, targeting the mid-market and corporate space. This team is delivering exceptional results. Individuals here are consistently earning between £150k and £250k annually - there's no cap on bonus, and no ceiling on what you can achieve. The brand and market reputation opens doors and the levels of service, product and proposition will empower you to win. If you're looking for the next step in your development career in the London insurance market, this is an opportunity to build something significant and be rewarded accordingly. What's in it for you: Earning potential - base salary from £60,000-£100,000 with an open-ended bonus. Top earners are exceeding £250,000. No restrictions - on deal size or sector. You'll have the freedom to pursue the opportunities that fit your network, knowledge and experience, be that general commercial or specialty. Credibility - the business's market presence gets you through the door. Your expertise and that of your colleagues closes the deal. Support - expert broking, placement, marketing and client service teams around you and your clients. Career momentum - a step up for experienced new business developers who want to elevate their career and income. Real flexibility - based in the City, but with the autonomy to spend your time where you'll have the most impact. Long-term rewards - 10% pension, BUPA private medical and dental, share save scheme, critical illness cover, life assurance, sabbaticals and extra holiday linked to tenure. Why this team? It's high performing - you'll join a team well ahead of target, with serious momentum. It's trusted - clients want to work with this firm. Brand strength and client outcomes drive inbound interest. It's ambitious - you'll be encouraged to think big, with no artificial limits on growth or income. It's modern - the function is sophisticated, data-driven, and built for high performance. It's strategic - deals are often long-term and relationship-based, not transactional. Who this is for: You have a track record of business development in the insurance sector. You know how to build relationships, navigate complex sales, and win the right kind of clients. You want to be in a business that matches your drive and professionalism - where effort is rewarded, and where you're supported, not constrained. If you're ready for a career move where your results will speak for themselves - and be rewarded accordingly - we'd like to hear from you.
The Opportunity: Regional Sales Executive Contract: Permanent Location: Peterborough / Cambridge The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying click apply for full job details
Mar 12, 2026
Full time
The Opportunity: Regional Sales Executive Contract: Permanent Location: Peterborough / Cambridge The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying click apply for full job details
About this Role Are you an experienced Area Sales Manager or an ambitious sales professional looking for your next step in the asset rental sector. As an Area Sales Manager with Dawsongroup you will drive new business growth, support customers through usership focused solutions and help maximise the performance of our fleet across your region click apply for full job details
Mar 12, 2026
Full time
About this Role Are you an experienced Area Sales Manager or an ambitious sales professional looking for your next step in the asset rental sector. As an Area Sales Manager with Dawsongroup you will drive new business growth, support customers through usership focused solutions and help maximise the performance of our fleet across your region click apply for full job details
The Opportunity An opportunity for a high performing Strategic Account Executive with several years' retail sector sales experience, to join a fast growing UK/EMEA team. Thecompany delivers solutions to leading grocery and speciality retailers that drive productivity, improve workforce engagement and reduce costs click apply for full job details
Mar 12, 2026
Full time
The Opportunity An opportunity for a high performing Strategic Account Executive with several years' retail sector sales experience, to join a fast growing UK/EMEA team. Thecompany delivers solutions to leading grocery and speciality retailers that drive productivity, improve workforce engagement and reduce costs click apply for full job details
Our client is a B2B supplier to the hospitality, retail, and commercial sectors, and theyre looking for a Part-Time Marketing Executiveto help drive its next phase of growth. Youll play a key role in implementing and delivering targeted marketing campaigns and directly supporting sales across a diverse customer baseperfect for someone who enjoys variety and responsibility click apply for full job details
Mar 12, 2026
Full time
Our client is a B2B supplier to the hospitality, retail, and commercial sectors, and theyre looking for a Part-Time Marketing Executiveto help drive its next phase of growth. Youll play a key role in implementing and delivering targeted marketing campaigns and directly supporting sales across a diverse customer baseperfect for someone who enjoys variety and responsibility click apply for full job details
Key Purpose of Role As an experienced Marketing Executive Lead your responsibilities will include execution of creative and engaging marketing campaigns, planning marketing events and product launches, developing an online presence and content writing for websites and campaigns. You will be expected to deliver any activity on time, in-line with agreed budgets and ensure they deliver a return on inv click apply for full job details
Mar 12, 2026
Full time
Key Purpose of Role As an experienced Marketing Executive Lead your responsibilities will include execution of creative and engaging marketing campaigns, planning marketing events and product launches, developing an online presence and content writing for websites and campaigns. You will be expected to deliver any activity on time, in-line with agreed budgets and ensure they deliver a return on inv click apply for full job details
Senior Account Executive, Business Development - Sales Some of our most valuable business comes from new and existing customers. That's because our Business Development Sales team takes care to forge strong and insightful relationships with customers. To gain understanding of the unique and changing factors that drive purchasing decisions, the team develops connections at all levels of a client's business. They use their insight to identify and create new opportunities - and to build the business development strategies that underpin successful sales. As well as maximizing revenue, they take responsibility for accurate forecasts. Join us to do the best work of your career and make a profound social impact as a Business Development Account Executive on our Business Development - Sales Team. What you'll achieve As an Account Executive, you will identify and develop strategic opportunities with new and existing clients. You will develop strong relationships with key customer contacts at all levels of the business to gain an understanding of key business drivers that influence purchasing decisions. You will drive pursuit, solution design, pricing, negotiation, and closure, collaborating with internal and external stakeholders to deliver transformative outcomes that influence decision-makers across all business levels to choose Dell's Managed Services. You will: Be a sales thought leader, influencing how to segment functions and engage a client set with an Advanced - level professional, proficient understanding of the product and services portfolio Leads company- to-company relationships to develop competitive advantage Leverage channel offerings to position the value of the Dell solution Work with application vendors to get our products and services bundled in the solution Manage vendor relationships and Enterprise product/service solutions Lead with managed services solutions Gains access and creates superior relationships with senior level executives and influential stakeholders to sustain a long-term relationship Effectively aligns and utilizes all available internal and external resources to achieve desired sales results Leverages channel offerings to position the value of the Dell solution Gains "insider status" to influence the customer's buying process primarily targeted at senior level executive decision makers Establish yourself as a Sales thought leader, influencing how segment functions/engages client set Manages significant complexity across all vendor relationships Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements • 12 to 15 years of experience in a Field Sales, relationship selling role • Recognized internally and externally as an authority on technology, products, and services • Anticipate new markets for our products and services • Organizes company-wide teams in response to vendor/customer needs/ opportunities • Works effectively with functional management throughout the organization Desirable Requirements • Field sales experience preferred • Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R283687
Mar 12, 2026
Full time
Senior Account Executive, Business Development - Sales Some of our most valuable business comes from new and existing customers. That's because our Business Development Sales team takes care to forge strong and insightful relationships with customers. To gain understanding of the unique and changing factors that drive purchasing decisions, the team develops connections at all levels of a client's business. They use their insight to identify and create new opportunities - and to build the business development strategies that underpin successful sales. As well as maximizing revenue, they take responsibility for accurate forecasts. Join us to do the best work of your career and make a profound social impact as a Business Development Account Executive on our Business Development - Sales Team. What you'll achieve As an Account Executive, you will identify and develop strategic opportunities with new and existing clients. You will develop strong relationships with key customer contacts at all levels of the business to gain an understanding of key business drivers that influence purchasing decisions. You will drive pursuit, solution design, pricing, negotiation, and closure, collaborating with internal and external stakeholders to deliver transformative outcomes that influence decision-makers across all business levels to choose Dell's Managed Services. You will: Be a sales thought leader, influencing how to segment functions and engage a client set with an Advanced - level professional, proficient understanding of the product and services portfolio Leads company- to-company relationships to develop competitive advantage Leverage channel offerings to position the value of the Dell solution Work with application vendors to get our products and services bundled in the solution Manage vendor relationships and Enterprise product/service solutions Lead with managed services solutions Gains access and creates superior relationships with senior level executives and influential stakeholders to sustain a long-term relationship Effectively aligns and utilizes all available internal and external resources to achieve desired sales results Leverages channel offerings to position the value of the Dell solution Gains "insider status" to influence the customer's buying process primarily targeted at senior level executive decision makers Establish yourself as a Sales thought leader, influencing how segment functions/engages client set Manages significant complexity across all vendor relationships Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements • 12 to 15 years of experience in a Field Sales, relationship selling role • Recognized internally and externally as an authority on technology, products, and services • Anticipate new markets for our products and services • Organizes company-wide teams in response to vendor/customer needs/ opportunities • Works effectively with functional management throughout the organization Desirable Requirements • Field sales experience preferred • Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R283687
Senior Account Executive, Business Development - Sales Some of our most valuable business comes from new and existing customers. That's because our Business Development Sales team takes care to forge strong and insightful relationships with customers. To gain understanding of the unique and changing factors that drive purchasing decisions, the team develops connections at all levels of a client's business. They use their insight to identify and create new opportunities - and to build the business development strategies that underpin successful sales. As well as maximizing revenue, they take responsibility for accurate forecasts. Join us to do the best work of your career and make a profound social impact as a Business Development Account Executive on our Business Development - Sales Team. What you'll achieve As an Account Executive, you will identify and develop strategic opportunities with new and existing clients. You will develop strong relationships with key customer contacts at all levels of the business to gain an understanding of key business drivers that influence purchasing decisions. You will drive pursuit, solution design, pricing, negotiation, and closure, collaborating with internal and external stakeholders to deliver transformative outcomes that influence decision-makers across all business levels to choose Dell's Managed Services. You will: Be a sales thought leader, influencing how to segment functions and engage a client set with an Advanced - level professional, proficient understanding of the product and services portfolio Leads company- to-company relationships to develop competitive advantage Leverage channel offerings to position the value of the Dell solution Work with application vendors to get our products and services bundled in the solution Manage vendor relationships and Enterprise product/service solutions Lead with managed services solutions Gains access and creates superior relationships with senior level executives and influential stakeholders to sustain a long-term relationship Effectively aligns and utilizes all available internal and external resources to achieve desired sales results Leverages channel offerings to position the value of the Dell solution Gains "insider status" to influence the customer's buying process primarily targeted at senior level executive decision makers Establish yourself as a Sales thought leader, influencing how segment functions/engages client set Manages significant complexity across all vendor relationships Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements • 12 to 15 years of experience in a Field Sales, relationship selling role • Recognized internally and externally as an authority on technology, products, and services • Anticipate new markets for our products and services • Organizes company-wide teams in response to vendor/customer needs/ opportunities • Works effectively with functional management throughout the organization Desirable Requirements • Field sales experience preferred • Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R283687
Mar 12, 2026
Full time
Senior Account Executive, Business Development - Sales Some of our most valuable business comes from new and existing customers. That's because our Business Development Sales team takes care to forge strong and insightful relationships with customers. To gain understanding of the unique and changing factors that drive purchasing decisions, the team develops connections at all levels of a client's business. They use their insight to identify and create new opportunities - and to build the business development strategies that underpin successful sales. As well as maximizing revenue, they take responsibility for accurate forecasts. Join us to do the best work of your career and make a profound social impact as a Business Development Account Executive on our Business Development - Sales Team. What you'll achieve As an Account Executive, you will identify and develop strategic opportunities with new and existing clients. You will develop strong relationships with key customer contacts at all levels of the business to gain an understanding of key business drivers that influence purchasing decisions. You will drive pursuit, solution design, pricing, negotiation, and closure, collaborating with internal and external stakeholders to deliver transformative outcomes that influence decision-makers across all business levels to choose Dell's Managed Services. You will: Be a sales thought leader, influencing how to segment functions and engage a client set with an Advanced - level professional, proficient understanding of the product and services portfolio Leads company- to-company relationships to develop competitive advantage Leverage channel offerings to position the value of the Dell solution Work with application vendors to get our products and services bundled in the solution Manage vendor relationships and Enterprise product/service solutions Lead with managed services solutions Gains access and creates superior relationships with senior level executives and influential stakeholders to sustain a long-term relationship Effectively aligns and utilizes all available internal and external resources to achieve desired sales results Leverages channel offerings to position the value of the Dell solution Gains "insider status" to influence the customer's buying process primarily targeted at senior level executive decision makers Establish yourself as a Sales thought leader, influencing how segment functions/engages client set Manages significant complexity across all vendor relationships Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements • 12 to 15 years of experience in a Field Sales, relationship selling role • Recognized internally and externally as an authority on technology, products, and services • Anticipate new markets for our products and services • Organizes company-wide teams in response to vendor/customer needs/ opportunities • Works effectively with functional management throughout the organization Desirable Requirements • Field sales experience preferred • Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R283687
Senior Account Executive, Business Development - Sales Some of our most valuable business comes from new and existing customers. That's because our Business Development Sales team takes care to forge strong and insightful relationships with customers. To gain understanding of the unique and changing factors that drive purchasing decisions, the team develops connections at all levels of a client's business. They use their insight to identify and create new opportunities - and to build the business development strategies that underpin successful sales. As well as maximizing revenue, they take responsibility for accurate forecasts. Join us to do the best work of your career and make a profound social impact as a Business Development Account Executive on our Business Development - Sales Team. What you'll achieve As an Account Executive, you will identify and develop strategic opportunities with new and existing clients. You will develop strong relationships with key customer contacts at all levels of the business to gain an understanding of key business drivers that influence purchasing decisions. You will drive pursuit, solution design, pricing, negotiation, and closure, collaborating with internal and external stakeholders to deliver transformative outcomes that influence decision-makers across all business levels to choose Dell's Managed Services. You will: Be a sales thought leader, influencing how to segment functions and engage a client set with an Advanced - level professional, proficient understanding of the product and services portfolio Leads company- to-company relationships to develop competitive advantage Leverage channel offerings to position the value of the Dell solution Work with application vendors to get our products and services bundled in the solution Manage vendor relationships and Enterprise product/service solutions Lead with managed services solutions Gains access and creates superior relationships with senior level executives and influential stakeholders to sustain a long-term relationship Effectively aligns and utilizes all available internal and external resources to achieve desired sales results Leverages channel offerings to position the value of the Dell solution Gains "insider status" to influence the customer's buying process primarily targeted at senior level executive decision makers Establish yourself as a Sales thought leader, influencing how segment functions/engages client set Manages significant complexity across all vendor relationships Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements • 12 to 15 years of experience in a Field Sales, relationship selling role • Recognized internally and externally as an authority on technology, products, and services • Anticipate new markets for our products and services • Organizes company-wide teams in response to vendor/customer needs/ opportunities • Works effectively with functional management throughout the organization Desirable Requirements • Field sales experience preferred • Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R283687
Mar 12, 2026
Full time
Senior Account Executive, Business Development - Sales Some of our most valuable business comes from new and existing customers. That's because our Business Development Sales team takes care to forge strong and insightful relationships with customers. To gain understanding of the unique and changing factors that drive purchasing decisions, the team develops connections at all levels of a client's business. They use their insight to identify and create new opportunities - and to build the business development strategies that underpin successful sales. As well as maximizing revenue, they take responsibility for accurate forecasts. Join us to do the best work of your career and make a profound social impact as a Business Development Account Executive on our Business Development - Sales Team. What you'll achieve As an Account Executive, you will identify and develop strategic opportunities with new and existing clients. You will develop strong relationships with key customer contacts at all levels of the business to gain an understanding of key business drivers that influence purchasing decisions. You will drive pursuit, solution design, pricing, negotiation, and closure, collaborating with internal and external stakeholders to deliver transformative outcomes that influence decision-makers across all business levels to choose Dell's Managed Services. You will: Be a sales thought leader, influencing how to segment functions and engage a client set with an Advanced - level professional, proficient understanding of the product and services portfolio Leads company- to-company relationships to develop competitive advantage Leverage channel offerings to position the value of the Dell solution Work with application vendors to get our products and services bundled in the solution Manage vendor relationships and Enterprise product/service solutions Lead with managed services solutions Gains access and creates superior relationships with senior level executives and influential stakeholders to sustain a long-term relationship Effectively aligns and utilizes all available internal and external resources to achieve desired sales results Leverages channel offerings to position the value of the Dell solution Gains "insider status" to influence the customer's buying process primarily targeted at senior level executive decision makers Establish yourself as a Sales thought leader, influencing how segment functions/engages client set Manages significant complexity across all vendor relationships Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements • 12 to 15 years of experience in a Field Sales, relationship selling role • Recognized internally and externally as an authority on technology, products, and services • Anticipate new markets for our products and services • Organizes company-wide teams in response to vendor/customer needs/ opportunities • Works effectively with functional management throughout the organization Desirable Requirements • Field sales experience preferred • Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R283687
Senior Account Executive, Business Development - Sales Some of our most valuable business comes from new and existing customers. That's because our Business Development Sales team takes care to forge strong and insightful relationships with customers. To gain understanding of the unique and changing factors that drive purchasing decisions, the team develops connections at all levels of a client's business. They use their insight to identify and create new opportunities - and to build the business development strategies that underpin successful sales. As well as maximizing revenue, they take responsibility for accurate forecasts. Join us to do the best work of your career and make a profound social impact as a Business Development Account Executive on our Business Development - Sales Team. What you'll achieve As an Account Executive, you will identify and develop strategic opportunities with new and existing clients. You will develop strong relationships with key customer contacts at all levels of the business to gain an understanding of key business drivers that influence purchasing decisions. You will drive pursuit, solution design, pricing, negotiation, and closure, collaborating with internal and external stakeholders to deliver transformative outcomes that influence decision-makers across all business levels to choose Dell's Managed Services. You will: Be a sales thought leader, influencing how to segment functions and engage a client set with an Advanced - level professional, proficient understanding of the product and services portfolio Leads company- to-company relationships to develop competitive advantage Leverage channel offerings to position the value of the Dell solution Work with application vendors to get our products and services bundled in the solution Manage vendor relationships and Enterprise product/service solutions Lead with managed services solutions Gains access and creates superior relationships with senior level executives and influential stakeholders to sustain a long-term relationship Effectively aligns and utilizes all available internal and external resources to achieve desired sales results Leverages channel offerings to position the value of the Dell solution Gains "insider status" to influence the customer's buying process primarily targeted at senior level executive decision makers Establish yourself as a Sales thought leader, influencing how segment functions/engages client set Manages significant complexity across all vendor relationships Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements • 12 to 15 years of experience in a Field Sales, relationship selling role • Recognized internally and externally as an authority on technology, products, and services • Anticipate new markets for our products and services • Organizes company-wide teams in response to vendor/customer needs/ opportunities • Works effectively with functional management throughout the organization Desirable Requirements • Field sales experience preferred • Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R283687
Mar 12, 2026
Full time
Senior Account Executive, Business Development - Sales Some of our most valuable business comes from new and existing customers. That's because our Business Development Sales team takes care to forge strong and insightful relationships with customers. To gain understanding of the unique and changing factors that drive purchasing decisions, the team develops connections at all levels of a client's business. They use their insight to identify and create new opportunities - and to build the business development strategies that underpin successful sales. As well as maximizing revenue, they take responsibility for accurate forecasts. Join us to do the best work of your career and make a profound social impact as a Business Development Account Executive on our Business Development - Sales Team. What you'll achieve As an Account Executive, you will identify and develop strategic opportunities with new and existing clients. You will develop strong relationships with key customer contacts at all levels of the business to gain an understanding of key business drivers that influence purchasing decisions. You will drive pursuit, solution design, pricing, negotiation, and closure, collaborating with internal and external stakeholders to deliver transformative outcomes that influence decision-makers across all business levels to choose Dell's Managed Services. You will: Be a sales thought leader, influencing how to segment functions and engage a client set with an Advanced - level professional, proficient understanding of the product and services portfolio Leads company- to-company relationships to develop competitive advantage Leverage channel offerings to position the value of the Dell solution Work with application vendors to get our products and services bundled in the solution Manage vendor relationships and Enterprise product/service solutions Lead with managed services solutions Gains access and creates superior relationships with senior level executives and influential stakeholders to sustain a long-term relationship Effectively aligns and utilizes all available internal and external resources to achieve desired sales results Leverages channel offerings to position the value of the Dell solution Gains "insider status" to influence the customer's buying process primarily targeted at senior level executive decision makers Establish yourself as a Sales thought leader, influencing how segment functions/engages client set Manages significant complexity across all vendor relationships Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements • 12 to 15 years of experience in a Field Sales, relationship selling role • Recognized internally and externally as an authority on technology, products, and services • Anticipate new markets for our products and services • Organizes company-wide teams in response to vendor/customer needs/ opportunities • Works effectively with functional management throughout the organization Desirable Requirements • Field sales experience preferred • Bachelor's degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R283687
Role Overview The Customer Success team is responsible for efficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We're looking for a Customer Success Manager to join our thriving Customer Success team at Board Intelligence. You'll be responsible for a portfolio of our exciting Mid-Market clients, managing the full customer renewal lifecycle. This role is perfect for someone who thrives on building client relationships, driving product adoption, and ensuring customers achieve measurable value from our platform across a significant number of clients. You'll work closely with senior executives and decision-makers, acting as the voice of the customer internally while championing our solutions externally. As we continue to scale our SaaS business, this role will be instrumental in maintaining our exceptional retention rates and positioning Customer Success as a revenue-driving engine, that delivers measurable business outcomes for our Mid-Market customers. Main Responsibilities Own and manage a portfolio of Mid-Market accounts, serving as the key contact for the client, and acting as a trusted partner to C-suite executives and board-level contacts Own the renewal process and take responsibility for GRR (Gross Revenue Retention) targets, proactively managing renewals and mitigating churn risks through health score monitoring and timely interventions Manage a larger portfolio effectively by prioritizing where to focus effort - knowing when to mitigate risk, when to maintain steady engagement, and when to pursue growth opportunities in collaboration with Sales and Growth teams Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, regular check-ins, and delivering a consistently high-quality customer experience Act as a growth partner by uncovering expansion opportunities through account knowledge and usage insights, generating high-quality CSQLs and working closely with Sales to position additional solutions that align with customer strategic objectives Maintain strong client knowledge and alignment through regular touchpoints including business reviews, strategic calls, and proactive engagement, leveraging customer success tools and data insights to stay connected to evolving client needs and priorities Required Skills and Experience Customer Success Experience: Demonstrable experience in Customer Success or Account Management in a B2B SaaS environment, with proven track record managing a significant portfolio of accounts and achieving high retention rates (90%+ GRR). Proven experience owning the renewal process and successfully negotiating contract renewals with senior leaders. SaaS and Technical Understanding: Strong understanding of SaaS business models and customer success metrics including GRR, PINCs, CSQLs and customer health scoring Experience with maximising customer success platforms (such as Planhat) and digital engagement tools (Pendo or similar), with ability to quickly become a product expert Strategic and Analytical Thinking: Strong analytical skills with ability to interpret usage data, engagement metrics, and business outcomes to proactively identify risks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing teams Nice to Have Experience in the governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Benefits Private Pension Scheme BUPA Health and Dental insurance (including access to the My BUPA app) Group life assurance: 4x annual salary 26 holiday days per calendar year in addition to Bank Holidays Cycle to work scheme Employee Assistance Program including Bereavement and Probate Helpline AIG Smart Health virtual GP app/wellness platform for employees and dependants, including partner/spouse Eyecare and Flu Jab vouchers
Mar 12, 2026
Full time
Role Overview The Customer Success team is responsible for efficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We're looking for a Customer Success Manager to join our thriving Customer Success team at Board Intelligence. You'll be responsible for a portfolio of our exciting Mid-Market clients, managing the full customer renewal lifecycle. This role is perfect for someone who thrives on building client relationships, driving product adoption, and ensuring customers achieve measurable value from our platform across a significant number of clients. You'll work closely with senior executives and decision-makers, acting as the voice of the customer internally while championing our solutions externally. As we continue to scale our SaaS business, this role will be instrumental in maintaining our exceptional retention rates and positioning Customer Success as a revenue-driving engine, that delivers measurable business outcomes for our Mid-Market customers. Main Responsibilities Own and manage a portfolio of Mid-Market accounts, serving as the key contact for the client, and acting as a trusted partner to C-suite executives and board-level contacts Own the renewal process and take responsibility for GRR (Gross Revenue Retention) targets, proactively managing renewals and mitigating churn risks through health score monitoring and timely interventions Manage a larger portfolio effectively by prioritizing where to focus effort - knowing when to mitigate risk, when to maintain steady engagement, and when to pursue growth opportunities in collaboration with Sales and Growth teams Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, regular check-ins, and delivering a consistently high-quality customer experience Act as a growth partner by uncovering expansion opportunities through account knowledge and usage insights, generating high-quality CSQLs and working closely with Sales to position additional solutions that align with customer strategic objectives Maintain strong client knowledge and alignment through regular touchpoints including business reviews, strategic calls, and proactive engagement, leveraging customer success tools and data insights to stay connected to evolving client needs and priorities Required Skills and Experience Customer Success Experience: Demonstrable experience in Customer Success or Account Management in a B2B SaaS environment, with proven track record managing a significant portfolio of accounts and achieving high retention rates (90%+ GRR). Proven experience owning the renewal process and successfully negotiating contract renewals with senior leaders. SaaS and Technical Understanding: Strong understanding of SaaS business models and customer success metrics including GRR, PINCs, CSQLs and customer health scoring Experience with maximising customer success platforms (such as Planhat) and digital engagement tools (Pendo or similar), with ability to quickly become a product expert Strategic and Analytical Thinking: Strong analytical skills with ability to interpret usage data, engagement metrics, and business outcomes to proactively identify risks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing teams Nice to Have Experience in the governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Benefits Private Pension Scheme BUPA Health and Dental insurance (including access to the My BUPA app) Group life assurance: 4x annual salary 26 holiday days per calendar year in addition to Bank Holidays Cycle to work scheme Employee Assistance Program including Bereavement and Probate Helpline AIG Smart Health virtual GP app/wellness platform for employees and dependants, including partner/spouse Eyecare and Flu Jab vouchers
