Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly prepared mangal meat & fish, heritage grain wood fired breads, low intervention wines and a sophisticated and fun ambience. Black Lacquer is our contemporary underground private hire cocktail bar and an event space where eclectic music is celebrated and the same singular approach is taken to the sound as to the drinks. Whatever the time or day, Black Lacquer always delivers top notch hospitality. Job Description The Food & Beverage Manager will be responsible for coordinating, supervising, and directing all property outlets, while maintaining a profitable department and high quality products and service levels. This role is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. What you'll do Lead the Restaurant and Black Lacquer events operation with a clear focus on driving revenue and optimising net operating income, ensuring budget planning and performance are delivered with accuracy and intent. Bring each venue to life through thoughtful action plans and hands on support, empowering outlet leaders to consistently exceed commercial targets. Maintain full ownership of labour and operating costs, balancing financial efficiency with an uncompromising commitment to quality and guest experience. Elevate the brand through strategic product and service enhancements, ensuring our venues remain ahead of industry trends and guest expectations. Champion Hyde's unique identity by establishing and upholding brand specific SOPs that set the standard for excellence across all venues. Place guest satisfaction at the core of daily operations by being visible, responsive, and committed to resolving concerns swiftly. Foster lasting loyalty by implementing thoughtful repeat guest recognition initiatives that celebrate and strengthen our community of regulars. Cultivate strong relationships across the wider company, sharing ideas, innovations, and best practices that elevate the overall business. Position Hyde's venues as integral voices within the local community, acting as our brand ambassador and building meaningful partnerships with neighbourhood tastemakers and cultural influencers. Stay tuned into evolving culinary, beverage, and music landscapes, ensuring our offering feels current, relevant, and exciting. Curate and grow a compelling entertainment and music program that adds energy, atmosphere, and identity to our venues. Collaborate closely with brand managers and PR partners to deliver standout events, creative programming, and impactful local communications. Maintain a forward thinking vision aligned with broader brand aspirations, including high profile industry accolades and local recognition. Inspire, mentor, and lead the F&B team, cultivating a culture where excellence, accountability, and genuine hospitality thrive. Respond to market and industry shifts with agility, ensuring our operations remain competitive, profitable, and strategically positioned. Partner effectively with fellow managers to ensure transparent communication and alignment across departments. Engage with the Corporate F&B Ennismore team to uphold evolving brand standards, support concept development, and contribute to global brand momentum. Champion seamless collaboration with brand partners, ensuring mutually beneficial and creatively aligned relationships. Keep your senior leader updated on emerging challenges and operational priorities, always offering solutions alongside insights. Oversee all aspects of Loss Prevention within the F&B operation, ensuring compliance, safety, and protection of company assets. Deliver required reporting with clarity and timeliness, supporting informed decision making across the business. Lead regular departmental meetings that energise, inform, and align the team around shared goals. Maintain unwavering oversight on service quality and product consistency, ensuring every guest encounter reflects our standards. Guide menu development and culinary planning in partnership with key stakeholders, ensuring the offering remains innovative and guest driven. Ensure full compliance with all liquor licensing, health and safety, sanitation and legal obligations, protecting both the guest experience and the business. Equip department leaders with the training, tools, and knowledge needed to excel, from SOP mastery to reporting and operational expertise. Hire, develop and grow a high performing team, exercising sound judgement in recruitment, performance management and talent progression in line with Hyde policies. Qualifications What we're looking for 5+ years of experience in a food & beverage role (including a leadership role), preferably within a lifestyle brand. UK experience is a must, openings experience a bonus. You're a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. Excellent verbal and written communication skills. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike, and you have a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together. You take ownership of important issues, solve problems and make effective decisions. Your humble and open to ideas. We leave our egos at the door and help get it done. You're up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What's in it for you Up to 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we'll feed you during your shift. Extra time off to volunteer with one of our partner charities. Cycle to work scheme. The chance to make your mark in a fast growing Brand. Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. Excellent discounts across the entire Ennismore and Accor family of brands. Hyde is an equal opportunity employer. We endeavour to select, place, train and promote the best qualified individuals based upon job related factors such as ability, work quality, suitability, experience and potential.
Mar 12, 2026
Full time
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly prepared mangal meat & fish, heritage grain wood fired breads, low intervention wines and a sophisticated and fun ambience. Black Lacquer is our contemporary underground private hire cocktail bar and an event space where eclectic music is celebrated and the same singular approach is taken to the sound as to the drinks. Whatever the time or day, Black Lacquer always delivers top notch hospitality. Job Description The Food & Beverage Manager will be responsible for coordinating, supervising, and directing all property outlets, while maintaining a profitable department and high quality products and service levels. This role is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. What you'll do Lead the Restaurant and Black Lacquer events operation with a clear focus on driving revenue and optimising net operating income, ensuring budget planning and performance are delivered with accuracy and intent. Bring each venue to life through thoughtful action plans and hands on support, empowering outlet leaders to consistently exceed commercial targets. Maintain full ownership of labour and operating costs, balancing financial efficiency with an uncompromising commitment to quality and guest experience. Elevate the brand through strategic product and service enhancements, ensuring our venues remain ahead of industry trends and guest expectations. Champion Hyde's unique identity by establishing and upholding brand specific SOPs that set the standard for excellence across all venues. Place guest satisfaction at the core of daily operations by being visible, responsive, and committed to resolving concerns swiftly. Foster lasting loyalty by implementing thoughtful repeat guest recognition initiatives that celebrate and strengthen our community of regulars. Cultivate strong relationships across the wider company, sharing ideas, innovations, and best practices that elevate the overall business. Position Hyde's venues as integral voices within the local community, acting as our brand ambassador and building meaningful partnerships with neighbourhood tastemakers and cultural influencers. Stay tuned into evolving culinary, beverage, and music landscapes, ensuring our offering feels current, relevant, and exciting. Curate and grow a compelling entertainment and music program that adds energy, atmosphere, and identity to our venues. Collaborate closely with brand managers and PR partners to deliver standout events, creative programming, and impactful local communications. Maintain a forward thinking vision aligned with broader brand aspirations, including high profile industry accolades and local recognition. Inspire, mentor, and lead the F&B team, cultivating a culture where excellence, accountability, and genuine hospitality thrive. Respond to market and industry shifts with agility, ensuring our operations remain competitive, profitable, and strategically positioned. Partner effectively with fellow managers to ensure transparent communication and alignment across departments. Engage with the Corporate F&B Ennismore team to uphold evolving brand standards, support concept development, and contribute to global brand momentum. Champion seamless collaboration with brand partners, ensuring mutually beneficial and creatively aligned relationships. Keep your senior leader updated on emerging challenges and operational priorities, always offering solutions alongside insights. Oversee all aspects of Loss Prevention within the F&B operation, ensuring compliance, safety, and protection of company assets. Deliver required reporting with clarity and timeliness, supporting informed decision making across the business. Lead regular departmental meetings that energise, inform, and align the team around shared goals. Maintain unwavering oversight on service quality and product consistency, ensuring every guest encounter reflects our standards. Guide menu development and culinary planning in partnership with key stakeholders, ensuring the offering remains innovative and guest driven. Ensure full compliance with all liquor licensing, health and safety, sanitation and legal obligations, protecting both the guest experience and the business. Equip department leaders with the training, tools, and knowledge needed to excel, from SOP mastery to reporting and operational expertise. Hire, develop and grow a high performing team, exercising sound judgement in recruitment, performance management and talent progression in line with Hyde policies. Qualifications What we're looking for 5+ years of experience in a food & beverage role (including a leadership role), preferably within a lifestyle brand. UK experience is a must, openings experience a bonus. You're a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. Excellent verbal and written communication skills. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike, and you have a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together. You take ownership of important issues, solve problems and make effective decisions. Your humble and open to ideas. We leave our egos at the door and help get it done. You're up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What's in it for you Up to 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we'll feed you during your shift. Extra time off to volunteer with one of our partner charities. Cycle to work scheme. The chance to make your mark in a fast growing Brand. Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. Excellent discounts across the entire Ennismore and Accor family of brands. Hyde is an equal opportunity employer. We endeavour to select, place, train and promote the best qualified individuals based upon job related factors such as ability, work quality, suitability, experience and potential.
CharityJob is helping the UK's leading end-of-life charity to find a new Corporate Partnerships Manager. You are identified as someone who may be interested in this opportunity as described below Our charity is dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most. Your Role in Our Vision We re seeking an ambitious and experienced Corporate Partnership Manager with a proven track record of growing and managing high value partnerships that exceed income targets and deliver meaningful societal change. This is a rare opportunity to work on our national partnership with Morrisons, worth approximately £5 million per year, and play a central role in one of the UK charity sector s most significant retail collaborations. You will drive income, engagement and impact across hundreds of Morrisons stores and sites, working closely with colleagues, suppliers and community teams to deliver a diverse programme of fundraising, commercial activity and awareness raising initiatives. You will also support the Senior Partnership Lead and Morrisons Partnership Lead in delivering our Morrisons partnership strategy. Key Responsibilities Providing exceptional account management to ensure the partnership meets agreed income targets, KPIs and objectives at an appropriate cost to income ratio. Leading and developing key project areas within the partnership, ensuring opportunities are maximised and activity is delivered to a high standard. Planning and delivering bespoke fundraising challenges and events, collaborating with third party suppliers where needed. Supporting the delivery and growth of cause related marketing campaigns, managing contracts, invoicing and stewardship of Morrisons suppliers. Ensuring timely monitoring, evaluation and reporting on partnership performance and impact. Identifying strategic opportunities within Morrisons that support partnership goals, business objectives and our mission. Preparing Commercial Participators Agreements (CPAs) and ensuring all commercial activity is compliant and delivered to agreed timelines. Achieving and exceeding financial targets, ensuring all income and expenditure is accurately recorded and reflected in budgets. Maintaining accurate CRM records and company information. Producing detailed income reports, financial analysis and quarterly projections for senior leadership. Benefits you ll LOVE: Flexible working. We re happy to discuss flexible working at the interview stage. 25 days annual leave (exclusive of Bank Holidays) Group Personal Pension Scheme (we will match your contribution up to 7.5%) Loan schemes for bikes; computers and season tickets Continuous professional development opportunities. Industry-leading training programmes Wellbeing and Employee Assistance Programmes Enhanced bereavement, family friendly and sickness benefits Access to Blue Light Card membership Subsidised Eye Care As someone who is a potentially strong fit for this opportunity, upon clicking "Apply" your details will be forwarded to the recruiter, who may then contact you directly. Given the important nature of this role, the recruiter may contact strong candidates that emerge on a rolling basis, so early submissions are encouraged. NO COVER LETTER IS REQUIRED.
Mar 12, 2026
Full time
CharityJob is helping the UK's leading end-of-life charity to find a new Corporate Partnerships Manager. You are identified as someone who may be interested in this opportunity as described below Our charity is dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most. Your Role in Our Vision We re seeking an ambitious and experienced Corporate Partnership Manager with a proven track record of growing and managing high value partnerships that exceed income targets and deliver meaningful societal change. This is a rare opportunity to work on our national partnership with Morrisons, worth approximately £5 million per year, and play a central role in one of the UK charity sector s most significant retail collaborations. You will drive income, engagement and impact across hundreds of Morrisons stores and sites, working closely with colleagues, suppliers and community teams to deliver a diverse programme of fundraising, commercial activity and awareness raising initiatives. You will also support the Senior Partnership Lead and Morrisons Partnership Lead in delivering our Morrisons partnership strategy. Key Responsibilities Providing exceptional account management to ensure the partnership meets agreed income targets, KPIs and objectives at an appropriate cost to income ratio. Leading and developing key project areas within the partnership, ensuring opportunities are maximised and activity is delivered to a high standard. Planning and delivering bespoke fundraising challenges and events, collaborating with third party suppliers where needed. Supporting the delivery and growth of cause related marketing campaigns, managing contracts, invoicing and stewardship of Morrisons suppliers. Ensuring timely monitoring, evaluation and reporting on partnership performance and impact. Identifying strategic opportunities within Morrisons that support partnership goals, business objectives and our mission. Preparing Commercial Participators Agreements (CPAs) and ensuring all commercial activity is compliant and delivered to agreed timelines. Achieving and exceeding financial targets, ensuring all income and expenditure is accurately recorded and reflected in budgets. Maintaining accurate CRM records and company information. Producing detailed income reports, financial analysis and quarterly projections for senior leadership. Benefits you ll LOVE: Flexible working. We re happy to discuss flexible working at the interview stage. 25 days annual leave (exclusive of Bank Holidays) Group Personal Pension Scheme (we will match your contribution up to 7.5%) Loan schemes for bikes; computers and season tickets Continuous professional development opportunities. Industry-leading training programmes Wellbeing and Employee Assistance Programmes Enhanced bereavement, family friendly and sickness benefits Access to Blue Light Card membership Subsidised Eye Care As someone who is a potentially strong fit for this opportunity, upon clicking "Apply" your details will be forwarded to the recruiter, who may then contact you directly. Given the important nature of this role, the recruiter may contact strong candidates that emerge on a rolling basis, so early submissions are encouraged. NO COVER LETTER IS REQUIRED.
Associate, Commercial Property Management page is loaded Associate, Commercial Property Managementremote type: On Sitelocations: UK - Bristol - Assembly Buildingtime type: Full timeposted on: Posted Todayjob requisition id: JR100967 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Knight Frank is the leading independent property consultancy in the UK, offering agency and professional advice across Commercial, Residential, and Rural sectors.Based in our Bristol office, the Property Asset Management department is looking to recruit an Associate to manage a regional portfolio.This is a senior role with direct portfolio responsibility and an expectation to contribute to business development activity to support portfolio growth. The successful candidate will work within a dynamic team managing a predominantly commercial portfolio.Responsibilities include contributing to client strategy, asset management, development, leasing, property management, and facilities management. The role is varied, and every day is different. What you will be responsible for Drive business development and contribute to portfolio growth. Deliver high-quality client reporting and specialist property management advice. Build and maintain strong relationships with prospective and existing clients to uphold the professional image of the Partnership. Provide proactive, hands-on asset and property management for a mixed-use regional portfolio. Take full responsibility for asset management advice, including lease events and value-enhancement opportunities. Liaise with client accountants to review rent-raising reports and ensure timely rent and service charge demands. Work with credit controllers to manage rent collection, arrears recovery, and payment plans. Prepare annual service charge budgets and reconciliations, and monitor expenditure in collaboration with building managers, FM teams, and client accountants. Instruct and liaise with building managers/FM and consultants on repairs, maintenance programmes, and refurbishment projects. Coordinate with insurance brokers for annual renewals and manage insurance claims. Build strong landlord-tenant relationships, acting as the main point of contact and conducting regular property inspections. Oversee tenant fit-out approvals and manage applications for alterations, subletting, assignments, and wayleaves in liaison with client solicitors. Execute lease transactions directly or oversee other departments/third-party advisers where necessary. Produce concise, high-quality reports and communicate effectively with clients both in writing and face-to-face. Proactively manage consultant and contractor relationships and collaborate with other Knight Frank departments (including cross-selling opportunities). Maintain a strong understanding of landlord and tenant matters and pursue property management opportunities. Apply knowledge of the RICS Professional Statement: Service Charges in Commercial Property to advise clients and colleagues. Perform other tasks delegated by Partners as required. What experience you will need Qualifications / Education Required Degree educated. MRICS Clean UK driving licence (essential). Career Experience Required Commercial Property Management experience (essential). Familiarity with property management software and systems. Experience working across a variety of asset classes. Aptitudes / Skills Required Strong analytical skills and proficiency in Excel. Collaborative team player with the ability to achieve and exceed goals. Highly motivated, able to manage multiple deadlines and priorities, and capable of directing others where appropriate. Entrepreneurial mindset with the ability to provide solutions and options in new situations. Excellent written communication skills for producing clear, concise, and accurate reports. Professional, proactive approach with strong client focus. High attention to detail, well-organised, and pragmatic with a common-sense approach.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Mar 12, 2026
Full time
Associate, Commercial Property Management page is loaded Associate, Commercial Property Managementremote type: On Sitelocations: UK - Bristol - Assembly Buildingtime type: Full timeposted on: Posted Todayjob requisition id: JR100967 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Knight Frank is the leading independent property consultancy in the UK, offering agency and professional advice across Commercial, Residential, and Rural sectors.Based in our Bristol office, the Property Asset Management department is looking to recruit an Associate to manage a regional portfolio.This is a senior role with direct portfolio responsibility and an expectation to contribute to business development activity to support portfolio growth. The successful candidate will work within a dynamic team managing a predominantly commercial portfolio.Responsibilities include contributing to client strategy, asset management, development, leasing, property management, and facilities management. The role is varied, and every day is different. What you will be responsible for Drive business development and contribute to portfolio growth. Deliver high-quality client reporting and specialist property management advice. Build and maintain strong relationships with prospective and existing clients to uphold the professional image of the Partnership. Provide proactive, hands-on asset and property management for a mixed-use regional portfolio. Take full responsibility for asset management advice, including lease events and value-enhancement opportunities. Liaise with client accountants to review rent-raising reports and ensure timely rent and service charge demands. Work with credit controllers to manage rent collection, arrears recovery, and payment plans. Prepare annual service charge budgets and reconciliations, and monitor expenditure in collaboration with building managers, FM teams, and client accountants. Instruct and liaise with building managers/FM and consultants on repairs, maintenance programmes, and refurbishment projects. Coordinate with insurance brokers for annual renewals and manage insurance claims. Build strong landlord-tenant relationships, acting as the main point of contact and conducting regular property inspections. Oversee tenant fit-out approvals and manage applications for alterations, subletting, assignments, and wayleaves in liaison with client solicitors. Execute lease transactions directly or oversee other departments/third-party advisers where necessary. Produce concise, high-quality reports and communicate effectively with clients both in writing and face-to-face. Proactively manage consultant and contractor relationships and collaborate with other Knight Frank departments (including cross-selling opportunities). Maintain a strong understanding of landlord and tenant matters and pursue property management opportunities. Apply knowledge of the RICS Professional Statement: Service Charges in Commercial Property to advise clients and colleagues. Perform other tasks delegated by Partners as required. What experience you will need Qualifications / Education Required Degree educated. MRICS Clean UK driving licence (essential). Career Experience Required Commercial Property Management experience (essential). Familiarity with property management software and systems. Experience working across a variety of asset classes. Aptitudes / Skills Required Strong analytical skills and proficiency in Excel. Collaborative team player with the ability to achieve and exceed goals. Highly motivated, able to manage multiple deadlines and priorities, and capable of directing others where appropriate. Entrepreneurial mindset with the ability to provide solutions and options in new situations. Excellent written communication skills for producing clear, concise, and accurate reports. Professional, proactive approach with strong client focus. High attention to detail, well-organised, and pragmatic with a common-sense approach.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
An exciting opportunity for a qualified Finance Manager to lead a high-performing team whilst partnering senior operational stakeholders in a complex, high-profile environment. Ideal for a second-time mover from practice or an outgoing industry accountant with proven people management experience seeking broader commercial exposure and progression. Client Details This is one of the UK's largest and most established groups within the sector, operating at significant national scale and delivering complex, high-profile projects within a regulated environment. The organisation is known for investing heavily in its people, offering structured development programmes, strong mentorship, and clear progression pathways across a sizeable and diverse finance function. With a collaborative leadership culture, long-term investment strategy, and an excellent track record of promoting from within, it combines the stability of a large corporate with genuine opportunity for ambitious individuals to accelerate their careers. Description You'll be a key finance leader partnering operational, commercial, and capital delivery stakeholders in a complex, fast-moving environment. With multi-million-pound budgets, high-profile investment programmes, and strong regulatory oversight, this role offers genuine strategic influence. You'll manage, develop, and inspire a team of qualified and part-qualified accountants while acting as a trusted advisor to senior operational leaders. Full ownership of monthly management reporting and performance analysis Business partnering with senior operational and commercial stakeholders Leading budgeting, forecasting, and long-term planning cycles Driving financial control, governance, and continuous improvement Managing and developing a high-performing finance team Supporting strategic investment cases and capital programmes Profile This role is ideally suited to: A second-time mover from practice (Top 10) ready for broader commercial exposure and team leadership. Ideally, you will have people management experience under your belt OR a commercially astute industry-qualified accountant seeking greater ownership and visibility, again with people management experience already Other requirements: Fully qualified accountant (ACA / ACCA / CIMA or equivalent) Proven people management experience - you must have led, developed, and performance-managed a team Strong stakeholder engagement skills with the confidence to challenge and influence Experience improving processes and being able to demonstrate this at interview Experience within a complex, fast-paced environment A proactive, visible leadership style Job Offer Competitive salary ranging from £60,000 to £65,000 per annum. Annual bonus Enhanced pension contribution from employer Opportunities for professional growth and development. Hybrid working (3 days in office, 2 at home)
Mar 12, 2026
Full time
An exciting opportunity for a qualified Finance Manager to lead a high-performing team whilst partnering senior operational stakeholders in a complex, high-profile environment. Ideal for a second-time mover from practice or an outgoing industry accountant with proven people management experience seeking broader commercial exposure and progression. Client Details This is one of the UK's largest and most established groups within the sector, operating at significant national scale and delivering complex, high-profile projects within a regulated environment. The organisation is known for investing heavily in its people, offering structured development programmes, strong mentorship, and clear progression pathways across a sizeable and diverse finance function. With a collaborative leadership culture, long-term investment strategy, and an excellent track record of promoting from within, it combines the stability of a large corporate with genuine opportunity for ambitious individuals to accelerate their careers. Description You'll be a key finance leader partnering operational, commercial, and capital delivery stakeholders in a complex, fast-moving environment. With multi-million-pound budgets, high-profile investment programmes, and strong regulatory oversight, this role offers genuine strategic influence. You'll manage, develop, and inspire a team of qualified and part-qualified accountants while acting as a trusted advisor to senior operational leaders. Full ownership of monthly management reporting and performance analysis Business partnering with senior operational and commercial stakeholders Leading budgeting, forecasting, and long-term planning cycles Driving financial control, governance, and continuous improvement Managing and developing a high-performing finance team Supporting strategic investment cases and capital programmes Profile This role is ideally suited to: A second-time mover from practice (Top 10) ready for broader commercial exposure and team leadership. Ideally, you will have people management experience under your belt OR a commercially astute industry-qualified accountant seeking greater ownership and visibility, again with people management experience already Other requirements: Fully qualified accountant (ACA / ACCA / CIMA or equivalent) Proven people management experience - you must have led, developed, and performance-managed a team Strong stakeholder engagement skills with the confidence to challenge and influence Experience improving processes and being able to demonstrate this at interview Experience within a complex, fast-paced environment A proactive, visible leadership style Job Offer Competitive salary ranging from £60,000 to £65,000 per annum. Annual bonus Enhanced pension contribution from employer Opportunities for professional growth and development. Hybrid working (3 days in office, 2 at home)
Role Purpose: To be part of a team that provides quality customer information on all our highway works and seeks to continually improve how this is delivered. Being part of a small team responsible for ensuring high quality information is communicated to all our customers both in advance of works, during and after using the most appropriate mediums. There will be the need to work closely with a range of service providers and stakeholders which will involve considerable coordination. The works programmes are very extensive (running to several hundred schemes / functions per Annum) and often change at short notice, directly impacting on our customers. The role plays an important role in ensuring that highway works are effectively communicated to all stakeholders in a timely and professional manner across a range of mediums. The post holder will assist with work in a customer focused technical area in order that statutory and policy compliance is maintained. Work Context: The Highways and Transport Service is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets, including flood risk management. The service manages significant financial, health and safety, and reputations risks and undertakes three significant statutory duties - Highway Authority, Transport Authority and Lead Local Flood Authority. The service operates in an environment with significant political engagement, has daily contact with MPs, Cabinet members and backbench members and works very closely with Local Committees and with Select Committees. There is also high level engagement with Government Departments. Lack of or insufficient communication is consistently one of the biggest concerns from both Members and residents and the impact can be considerable on the reputation of the Service. The complexities of our own works programmes and those of other stakeholders (utility companies, developers etc) mean that managing and communicating the information in a quality format can be very challenging. This requires post-holders to liaise, work collaboratively and maintain effective relationships with colleagues, members, customers, partner organisations, agencies and/or contractors. The post is based in Merrow. Representative Accountabilities: Analysis, Reporting & Documentation Prepare reports/statistics/briefings to meet statutory/management information requirements. Recommend improvements and support implementation to systems, processes and procedures, ensuring best practice is shared across the team. Customer Service & Support Deliver a range of administrative and/or customer/consultancy services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. May authorise transactions where appropriate. Respond to and resolve enquiries and problems, judging when to pass on complex queries or involve others, to provide an effective service and clear advice to colleagues and customers. Planning & Organising Provide comprehensive support to a group of senior staff, ensuring confidentiality, effectively organising internal and external activities/events to support the delivery of efficient services. Plan and prioritise own work activities for the weeks ahead, to ensure operational efficiency. Respond effectively to changing demands, adjusting priorities as needed. Finance/Resource Management Maintain financial, and/or stock records, and review data to contribute to resource planning. Work with others Maintain a network of contacts, drawing on support and advice from others to resolve problems. Communicate and liaise with service users and/or external contacts, representing the team/service as required. Support, coordinate and undertake research into a variety of projects in the defined area of activity to support achievement of team's objectives. People Management May guide and/or supervise junior staff in their duties to facilitate their development and ensure service quality standards are maintained. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. Role Summary: Roles at this level provide a comprehensive business support service in a defined service or functional area, or provide specialist support services. Many will possess technical rather than professional expertise in the main disciplines, or have substantial experience of administrative procedures to enable them to guide and advise others. There will be minimal day-to-day supervision, but clear guidance is available. The roles will plan for the weeks ahead and prioritise to accommodate non standard work. They often require understanding of complex procedures and support systems, and the ability to allocate workload and react to changing priorities. Although most work will follow established patterns, initiative is needed to handle processes and resolve problems and queries based on experience and judgement, mainly without reference to others. These roles may work alone instead of as part of a team, or the system or process used may require specialist knowledge or experience. Some roles involve supervision of staff, others involve undertaking specialist functions or the provision of a broad comprehensive business admin services Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Mar 12, 2026
Seasonal
Role Purpose: To be part of a team that provides quality customer information on all our highway works and seeks to continually improve how this is delivered. Being part of a small team responsible for ensuring high quality information is communicated to all our customers both in advance of works, during and after using the most appropriate mediums. There will be the need to work closely with a range of service providers and stakeholders which will involve considerable coordination. The works programmes are very extensive (running to several hundred schemes / functions per Annum) and often change at short notice, directly impacting on our customers. The role plays an important role in ensuring that highway works are effectively communicated to all stakeholders in a timely and professional manner across a range of mediums. The post holder will assist with work in a customer focused technical area in order that statutory and policy compliance is maintained. Work Context: The Highways and Transport Service is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets, including flood risk management. The service manages significant financial, health and safety, and reputations risks and undertakes three significant statutory duties - Highway Authority, Transport Authority and Lead Local Flood Authority. The service operates in an environment with significant political engagement, has daily contact with MPs, Cabinet members and backbench members and works very closely with Local Committees and with Select Committees. There is also high level engagement with Government Departments. Lack of or insufficient communication is consistently one of the biggest concerns from both Members and residents and the impact can be considerable on the reputation of the Service. The complexities of our own works programmes and those of other stakeholders (utility companies, developers etc) mean that managing and communicating the information in a quality format can be very challenging. This requires post-holders to liaise, work collaboratively and maintain effective relationships with colleagues, members, customers, partner organisations, agencies and/or contractors. The post is based in Merrow. Representative Accountabilities: Analysis, Reporting & Documentation Prepare reports/statistics/briefings to meet statutory/management information requirements. Recommend improvements and support implementation to systems, processes and procedures, ensuring best practice is shared across the team. Customer Service & Support Deliver a range of administrative and/or customer/consultancy services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. May authorise transactions where appropriate. Respond to and resolve enquiries and problems, judging when to pass on complex queries or involve others, to provide an effective service and clear advice to colleagues and customers. Planning & Organising Provide comprehensive support to a group of senior staff, ensuring confidentiality, effectively organising internal and external activities/events to support the delivery of efficient services. Plan and prioritise own work activities for the weeks ahead, to ensure operational efficiency. Respond effectively to changing demands, adjusting priorities as needed. Finance/Resource Management Maintain financial, and/or stock records, and review data to contribute to resource planning. Work with others Maintain a network of contacts, drawing on support and advice from others to resolve problems. Communicate and liaise with service users and/or external contacts, representing the team/service as required. Support, coordinate and undertake research into a variety of projects in the defined area of activity to support achievement of team's objectives. People Management May guide and/or supervise junior staff in their duties to facilitate their development and ensure service quality standards are maintained. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. Role Summary: Roles at this level provide a comprehensive business support service in a defined service or functional area, or provide specialist support services. Many will possess technical rather than professional expertise in the main disciplines, or have substantial experience of administrative procedures to enable them to guide and advise others. There will be minimal day-to-day supervision, but clear guidance is available. The roles will plan for the weeks ahead and prioritise to accommodate non standard work. They often require understanding of complex procedures and support systems, and the ability to allocate workload and react to changing priorities. Although most work will follow established patterns, initiative is needed to handle processes and resolve problems and queries based on experience and judgement, mainly without reference to others. These roles may work alone instead of as part of a team, or the system or process used may require specialist knowledge or experience. Some roles involve supervision of staff, others involve undertaking specialist functions or the provision of a broad comprehensive business admin services Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Ready to scale the UK's leading manufacturer of precast concrete products brand? This is a rare opportunity to take full commercial ownership of two high-performing construction manufacturing businesses at a pivotal moment of growth and transformation. In this role you will have full accountability for winning new business as well as leading a sales team. Your background would ideally be selling subcontractor services, solutions or bespoke manufactured products into the construction sector. The role offers the chance to define and lead a unified commercial strategy across established and innovative brands - driving revenue across core precast solutions while unlocking major opportunities in MMC, RC frame markets, and nationally significant infrastructure programmes. Backed by a family-owned investment group with a long-term, values-led approach, you'll have the freedom to shape markets, influence sustainability agendas, and build commercial strategies that deliver lasting impact rather than short-term wins. If you're ready to operate at board level, lead high-performing teams, and position engineered solutions at the heart of the UK's evolving construction landscape, this role offers genuine scope to make your mark. The Role at a Glance: Commercial Director Hybrid Working - located ideally 2 hours from Earls Colne, Colchester HQ base plus national travel Salary Package Commensurate with Experience Plus a performance based bonus and other benefits Full-time - Permanent Company: We are a family-owned investment business with a diverse portfolio of companies, focused on long-term, patient investments. Portfolio: 13 diverse businesses inc construction suppliers Current £28 million revenue. 360+ Employees Culture: Integrity, personalised service, and genuine care for our customers at the heart of all we do. Your Background: Commercial Leadership role (Sales Director / Managing Director for manufacturer selling into construction / house builder or construction company. Pricing Strategy. Product Control. New Product Development. Managing Customer Base. Forecast & Revenue Ownership. Subcontracting. Groundwork. Bespoke Manufacturing. Leadership: 4 Direct Reports Who we are: For more than 75 years, we have dedicated ourselves to providing an exceptional level of service within the precast concrete industry. From design and manufacture to delivery and installation, we offer the most comprehensive concrete product service across the UK, providing a range of standardised and specialist precast concrete products. Our people are at the heart of our business, whether producing a product, quotation, or piece of advice, or supporting our clients and local communities. We strive to be a rewarding place to work where our people are happy, supported, rewarded, and motivated to go the extra mile. As we scale operations to meet our ambitious targets we are now recruiting for Commercial Director to join our Board of 5. The Opportunity: As Sales Commercial Director you will own and drive the commercial strategy and sales performance, delivering sustained revenue growth across core precast solutions while unlocking new opportunities in Modern Methods of Construction (MMC), RC frame markets, and major national infrastructure programmes, including Sizewell C. With full leadership accountability for external sales, internal sales, and estimating teams, the role will set the commercial standard - ensuring robust pricing, disciplined decision-making, compelling customer engagement, and a seamless journey from first enquiry through to order. Success in this role demands a proven track record of selling engineered construction products to senior decision-makers within UK house builders, combined with the credibility to influence at board and executive level. The Commercial Director will also be central to commercialising sustainability, shaping market-leading propositions aligned to regulatory change, embodied carbon reporting, lifecycle cost analysis, and net-zero procurement strategies - positioning the business at the forefront of a rapidly evolving construction landscape. Accountabilities: • Lead and deliver a unified commercial and sales strategy across both brands, with clear market priorities, pricing discipline and revenue targets • Grow market share across housebuilders, RC frame contractors, MMC/modular providers and major national infrastructure programmes • Position products as integrated structural solutions rather than transactional components • Lead and develop external sales, internal sales and estimating teams, embedding joined-up working across commercial, design and operations • Own pricing, forecasting, margin control, CRM reporting and commercial governance • Act as senior commercial lead for key strategic accounts, bids and negotiations • Drive product and market development aligned to MMC, off-site construction and low-carbon solutions • Commercialise sustainability through carbon data, regulatory alignment and net-zero procurement strategies • Champion digital sales tools, data-led reporting and board-level visibility • Contribute to Group strategy, partnerships, acquisitions and cross-business collaboration About You: Essential: • Proven senior commercial leadership experience in the UK construction or engineered products sector • Strong track record selling into UK housebuilders at senior level with measurable revenue growth • Experience leading external sales, internal sales and estimating teams • Strong understanding of pricing governance, estimating processes, contractual negotiation and commercial risk • Capable of leading strategy while engaging directly with customers and teams Desirable: • Experience with precast concrete, engineered structural systems, modular construction or hybrid systems • Knowledge of MMC markets, RC frame construction, Tier 1 procurement and platform-based design • Understanding of embodied carbon, sustainability compliance, EPDs, lifecycle costing and net zero frameworks • Experience implementing CRM systems and data-led sales processes • Understanding of Building Regulations Why Join Us? This is a rare opportunity to lead the commercial strategy across two established and innovative engineering businesses, with the chance to shape market positioning following the acquisition of Cube6. If you're a commercially astute leader with a strong track record in engineered construction products - and you're motivated by building something that lasts - we'd love to hear from you. This is more than a Commercial Director role. It's a chance to shape markets, commercialise sustainability, and leave a lasting legacy within a growing group that invests patiently in people, innovation, and performance. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Mar 12, 2026
Full time
Ready to scale the UK's leading manufacturer of precast concrete products brand? This is a rare opportunity to take full commercial ownership of two high-performing construction manufacturing businesses at a pivotal moment of growth and transformation. In this role you will have full accountability for winning new business as well as leading a sales team. Your background would ideally be selling subcontractor services, solutions or bespoke manufactured products into the construction sector. The role offers the chance to define and lead a unified commercial strategy across established and innovative brands - driving revenue across core precast solutions while unlocking major opportunities in MMC, RC frame markets, and nationally significant infrastructure programmes. Backed by a family-owned investment group with a long-term, values-led approach, you'll have the freedom to shape markets, influence sustainability agendas, and build commercial strategies that deliver lasting impact rather than short-term wins. If you're ready to operate at board level, lead high-performing teams, and position engineered solutions at the heart of the UK's evolving construction landscape, this role offers genuine scope to make your mark. The Role at a Glance: Commercial Director Hybrid Working - located ideally 2 hours from Earls Colne, Colchester HQ base plus national travel Salary Package Commensurate with Experience Plus a performance based bonus and other benefits Full-time - Permanent Company: We are a family-owned investment business with a diverse portfolio of companies, focused on long-term, patient investments. Portfolio: 13 diverse businesses inc construction suppliers Current £28 million revenue. 360+ Employees Culture: Integrity, personalised service, and genuine care for our customers at the heart of all we do. Your Background: Commercial Leadership role (Sales Director / Managing Director for manufacturer selling into construction / house builder or construction company. Pricing Strategy. Product Control. New Product Development. Managing Customer Base. Forecast & Revenue Ownership. Subcontracting. Groundwork. Bespoke Manufacturing. Leadership: 4 Direct Reports Who we are: For more than 75 years, we have dedicated ourselves to providing an exceptional level of service within the precast concrete industry. From design and manufacture to delivery and installation, we offer the most comprehensive concrete product service across the UK, providing a range of standardised and specialist precast concrete products. Our people are at the heart of our business, whether producing a product, quotation, or piece of advice, or supporting our clients and local communities. We strive to be a rewarding place to work where our people are happy, supported, rewarded, and motivated to go the extra mile. As we scale operations to meet our ambitious targets we are now recruiting for Commercial Director to join our Board of 5. The Opportunity: As Sales Commercial Director you will own and drive the commercial strategy and sales performance, delivering sustained revenue growth across core precast solutions while unlocking new opportunities in Modern Methods of Construction (MMC), RC frame markets, and major national infrastructure programmes, including Sizewell C. With full leadership accountability for external sales, internal sales, and estimating teams, the role will set the commercial standard - ensuring robust pricing, disciplined decision-making, compelling customer engagement, and a seamless journey from first enquiry through to order. Success in this role demands a proven track record of selling engineered construction products to senior decision-makers within UK house builders, combined with the credibility to influence at board and executive level. The Commercial Director will also be central to commercialising sustainability, shaping market-leading propositions aligned to regulatory change, embodied carbon reporting, lifecycle cost analysis, and net-zero procurement strategies - positioning the business at the forefront of a rapidly evolving construction landscape. Accountabilities: • Lead and deliver a unified commercial and sales strategy across both brands, with clear market priorities, pricing discipline and revenue targets • Grow market share across housebuilders, RC frame contractors, MMC/modular providers and major national infrastructure programmes • Position products as integrated structural solutions rather than transactional components • Lead and develop external sales, internal sales and estimating teams, embedding joined-up working across commercial, design and operations • Own pricing, forecasting, margin control, CRM reporting and commercial governance • Act as senior commercial lead for key strategic accounts, bids and negotiations • Drive product and market development aligned to MMC, off-site construction and low-carbon solutions • Commercialise sustainability through carbon data, regulatory alignment and net-zero procurement strategies • Champion digital sales tools, data-led reporting and board-level visibility • Contribute to Group strategy, partnerships, acquisitions and cross-business collaboration About You: Essential: • Proven senior commercial leadership experience in the UK construction or engineered products sector • Strong track record selling into UK housebuilders at senior level with measurable revenue growth • Experience leading external sales, internal sales and estimating teams • Strong understanding of pricing governance, estimating processes, contractual negotiation and commercial risk • Capable of leading strategy while engaging directly with customers and teams Desirable: • Experience with precast concrete, engineered structural systems, modular construction or hybrid systems • Knowledge of MMC markets, RC frame construction, Tier 1 procurement and platform-based design • Understanding of embodied carbon, sustainability compliance, EPDs, lifecycle costing and net zero frameworks • Experience implementing CRM systems and data-led sales processes • Understanding of Building Regulations Why Join Us? This is a rare opportunity to lead the commercial strategy across two established and innovative engineering businesses, with the chance to shape market positioning following the acquisition of Cube6. If you're a commercially astute leader with a strong track record in engineered construction products - and you're motivated by building something that lasts - we'd love to hear from you. This is more than a Commercial Director role. It's a chance to shape markets, commercialise sustainability, and leave a lasting legacy within a growing group that invests patiently in people, innovation, and performance. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Primary Details Time Type: Full timeWorker Type: Employee The Opportunity: We are seeking a Data Analytics Manager to drive the QPS long term data strategy and lead our analytics team within QBE Portfolio Solutions (QPS). QPS is a market-leading smart-follow underwriting team within QBE Europe's International Markets division.This role will enable portfolio Underwriters and leaders in the business to make informed decisions that enhance business performance and deliver trusted data insights.You will represent the QPS Underwriting team and work collaboratively with the Group Data Function and Technology Services to deliver and champion best-practice analytics, elevate business efficiency and effectiveness through the design and governance of trusted data solutions and foster a culture of performance and collaboration. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner. Your New Role: Serve as the strategic data and analytics lead for QPS, providing insight and guidance to support underwriting and leadership decision making, and to maintain QPS's market leading position. Lead, manage and coach the QPS Data & Analytics team, building capability and embedding a strong performance management and innovation culture. Design, develop and deploy trusted data and analytics solutions, including dashboards, predictive models and performance management tools, in partnership with the wider organisation. Define and deliver the QPS data strategy, data use case roadmap and relevant elements of the target operating model to drive operational efficiency and business performance. Translate complex data insights into clear, actionable recommendations, and communicate these effectively to senior stakeholders to influence strategic decisions. Oversee data pipelines and managed data capabilities, ensuring appropriate governance, quality and alignment with best practice analytics standards. Work closely with the Group Data Function, Technology Services and wider QBE technology teams to align QPS requirements with the Group Data Strategy and leverage new technical capabilities. Build and maintain strong stakeholder relationships across QPS and the wider business to ensure alignment with data strategy, principles and delivery priorities.Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion. About you: Proven experience in a commercial analytics environment, ideally within Specialty Insurance, with a strong track record of delivering tangible business outcomes from data insights. Demonstrated leadership experience, including developing high performing teams and managing complex analytical initiatives and projects. Strong experience designing and delivering analytics solutions such as dashboards, predictive models and performance management capabilities. Solid understanding of data transformation initiatives and technical and logical data delivery approaches and methodologies. Experience working with insurance pricing models and data science techniques is highly desirable. Strong stakeholder engagement and communication skills, with the ability to influence senior leaders and translate technical concepts for non technical audiences. Hands on experience with modern data platforms and tools, including Azure Databricks. Relevant professional certification (e.g. DAMA Data Management Fundamentals - CDMP) is desirable. Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:As well as the benefits below we also offer an extensive choice of other options to suit you! 30 days holiday a year with the option to buy up to 2 additional days. Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. Private medical insurance - we fund fully comprehensive private medical cover for you and all the family. Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.To learn more about benefits of working with us, click Awards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star EmployeeTo learn more about our achievements, click Apply now and let's make it happen! If you're looking for a career that combines your expertise and your empathy, click Apply today.Your career. At the heart of it. Skills: Analytical Thinking, Coaching for success, Commercial Acumen, Critical Thinking, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Problem Solving, Project Delivery, Risk Management, Stakeholder Management, Statistical Analysis, Team Management, Waterfall ModelApplication Close Date: 19/03/:59 PMHow to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. Location: London Type: Permanent, full time Hybrid role, happy to talk flexible working
Mar 12, 2026
Full time
Primary Details Time Type: Full timeWorker Type: Employee The Opportunity: We are seeking a Data Analytics Manager to drive the QPS long term data strategy and lead our analytics team within QBE Portfolio Solutions (QPS). QPS is a market-leading smart-follow underwriting team within QBE Europe's International Markets division.This role will enable portfolio Underwriters and leaders in the business to make informed decisions that enhance business performance and deliver trusted data insights.You will represent the QPS Underwriting team and work collaboratively with the Group Data Function and Technology Services to deliver and champion best-practice analytics, elevate business efficiency and effectiveness through the design and governance of trusted data solutions and foster a culture of performance and collaboration. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner. Your New Role: Serve as the strategic data and analytics lead for QPS, providing insight and guidance to support underwriting and leadership decision making, and to maintain QPS's market leading position. Lead, manage and coach the QPS Data & Analytics team, building capability and embedding a strong performance management and innovation culture. Design, develop and deploy trusted data and analytics solutions, including dashboards, predictive models and performance management tools, in partnership with the wider organisation. Define and deliver the QPS data strategy, data use case roadmap and relevant elements of the target operating model to drive operational efficiency and business performance. Translate complex data insights into clear, actionable recommendations, and communicate these effectively to senior stakeholders to influence strategic decisions. Oversee data pipelines and managed data capabilities, ensuring appropriate governance, quality and alignment with best practice analytics standards. Work closely with the Group Data Function, Technology Services and wider QBE technology teams to align QPS requirements with the Group Data Strategy and leverage new technical capabilities. Build and maintain strong stakeholder relationships across QPS and the wider business to ensure alignment with data strategy, principles and delivery priorities.Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion. About you: Proven experience in a commercial analytics environment, ideally within Specialty Insurance, with a strong track record of delivering tangible business outcomes from data insights. Demonstrated leadership experience, including developing high performing teams and managing complex analytical initiatives and projects. Strong experience designing and delivering analytics solutions such as dashboards, predictive models and performance management capabilities. Solid understanding of data transformation initiatives and technical and logical data delivery approaches and methodologies. Experience working with insurance pricing models and data science techniques is highly desirable. Strong stakeholder engagement and communication skills, with the ability to influence senior leaders and translate technical concepts for non technical audiences. Hands on experience with modern data platforms and tools, including Azure Databricks. Relevant professional certification (e.g. DAMA Data Management Fundamentals - CDMP) is desirable. Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:As well as the benefits below we also offer an extensive choice of other options to suit you! 30 days holiday a year with the option to buy up to 2 additional days. Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. Private medical insurance - we fund fully comprehensive private medical cover for you and all the family. Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.To learn more about benefits of working with us, click Awards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star EmployeeTo learn more about our achievements, click Apply now and let's make it happen! If you're looking for a career that combines your expertise and your empathy, click Apply today.Your career. At the heart of it. Skills: Analytical Thinking, Coaching for success, Commercial Acumen, Critical Thinking, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Problem Solving, Project Delivery, Risk Management, Stakeholder Management, Statistical Analysis, Team Management, Waterfall ModelApplication Close Date: 19/03/:59 PMHow to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. Location: London Type: Permanent, full time Hybrid role, happy to talk flexible working
Get Staffed Online Recruitment Limited
Leatherhead, Surrey
Estate Agent / Property Investment Consultant / Property Consultant / Senior Sales Negotiator No weekend work required. Realistic OTE: £41,500 - £49,000 per annum. Uncapped earnings. Our client is a well-established Property Investment Company based in Leatherhead. For nearly two decades, they have specialised in sourcing, packaging and selling property investment opportunities to a loyal and consistently expanding network of investors. Their environment is friendly, hardworking and built on long-term relationships. Their approach is warm, strategic and relationship driven. They are now seeking an experienced Property Consultant / Senior Sales Negotiator to join their small team. The Role This is a dynamic, commercially focused position where your primary responsibility will be to sell property investment deals to investors. This role is office based, Monday to Friday. You will manage the full sales process from producing property details to enquiry through to closing the deal - mostly over the phone and without carrying out viewings, ensuring accuracy, professionalism, and exceptional client care. Your responsibilities will include: Selling property investment opportunities to new and existing investors. Producing high-quality property details and marketing material. Collecting and verifying AML documentation / Preparing Sales agreements. Generating new business through proactive outreach. Establishing and nurturing partnerships with other businesses and industry contacts. Growing the number of new instructions through relationship-building and consistent follow-up. About You The ideal candidate MUST have a demonstrable track record of closing deals, winning new business and generating new revenue. You will thrive in a relationship-driven environment and bring a strong sales mindset. Our client is looking for someone who has: Proven success in Property Sales - ideally within the Investment Property industry. A passion for speaking to new people and building relationships. Proven resilience and the ability to thrive under pressure. Excellent communication skills, both written and verbal. A solution orientated approach to challenges. A highly organised, methodical approach to your work. A positive, can do attitude with real determination. Confidence working with digital marketing media and strong IT skills. What Our Client Offers: A respected, established brand with a large and already established investor network. Monday to Friday hours / NO Weekend work. A supportive team environment with real autonomy. Competitive salary and commission structure. Flexible working hours. Potential to work from home one day a week. Parking on site. If you have Sales experience within the Property industry, you are ambitious, motivated by building relationships and closing deals, then they would love to hear from you.
Mar 12, 2026
Full time
Estate Agent / Property Investment Consultant / Property Consultant / Senior Sales Negotiator No weekend work required. Realistic OTE: £41,500 - £49,000 per annum. Uncapped earnings. Our client is a well-established Property Investment Company based in Leatherhead. For nearly two decades, they have specialised in sourcing, packaging and selling property investment opportunities to a loyal and consistently expanding network of investors. Their environment is friendly, hardworking and built on long-term relationships. Their approach is warm, strategic and relationship driven. They are now seeking an experienced Property Consultant / Senior Sales Negotiator to join their small team. The Role This is a dynamic, commercially focused position where your primary responsibility will be to sell property investment deals to investors. This role is office based, Monday to Friday. You will manage the full sales process from producing property details to enquiry through to closing the deal - mostly over the phone and without carrying out viewings, ensuring accuracy, professionalism, and exceptional client care. Your responsibilities will include: Selling property investment opportunities to new and existing investors. Producing high-quality property details and marketing material. Collecting and verifying AML documentation / Preparing Sales agreements. Generating new business through proactive outreach. Establishing and nurturing partnerships with other businesses and industry contacts. Growing the number of new instructions through relationship-building and consistent follow-up. About You The ideal candidate MUST have a demonstrable track record of closing deals, winning new business and generating new revenue. You will thrive in a relationship-driven environment and bring a strong sales mindset. Our client is looking for someone who has: Proven success in Property Sales - ideally within the Investment Property industry. A passion for speaking to new people and building relationships. Proven resilience and the ability to thrive under pressure. Excellent communication skills, both written and verbal. A solution orientated approach to challenges. A highly organised, methodical approach to your work. A positive, can do attitude with real determination. Confidence working with digital marketing media and strong IT skills. What Our Client Offers: A respected, established brand with a large and already established investor network. Monday to Friday hours / NO Weekend work. A supportive team environment with real autonomy. Competitive salary and commission structure. Flexible working hours. Potential to work from home one day a week. Parking on site. If you have Sales experience within the Property industry, you are ambitious, motivated by building relationships and closing deals, then they would love to hear from you.
Job Description: DXC Technology has begun a major, long term partnership with one of the UK's largest and most complex policing organisations. This partnership is central to public safety and digital transformation across the UK - and our Consulting & Engineering Services (CES) team plays a critical role in shaping that future. We are now looking for a Lead Customer Success Manager who is excited by the opportunity to influence national-scale transformation, build strong relationships, and help public service teams adopt modern, innovative technologies. This is an ideal next step for someone: With a consulting or sales background Who enjoys shaping strategy as much as driving delivery Who builds trust naturally with senior stakeholders Who wants to make real, purpose-driven impact on communities and public safety Who values a supportive environment, flexibility, and long term growth DXC is committed to creating an inclusive environment where people of all genders and backgrounds can thrive. If you're looking for a role where your voice is valued, your ideas matter, and you can grow into senior leadership roles - this is your opportunity. Role Summary In this role, you will lead the growth of DXC's CES portfolio within a major UK policing organisation. Your work will help shape digital transformation across operations, data, applications, AI, and enterprise technology. You will work collaboratively with DXC colleagues and client leaders to identify needs, shape consulting opportunities, and guide programmes that support better outcomes for the organisation and the public. Strategic Mission Help establish CES as the organisation's trusted technology and transformation partner by: Growing consulting led expansion aligned to policing priorities Identifying new opportunities across operational, digital, and business functions Introducing DXC's strengths in AI, Applications, Data, and Enterprise Platforms Building a sustainable pipeline that supports long term transformation Strengthening collaborations across people, processes, and technology Key Responsibilities Account Growth & Opportunity Development Lead the CES growth strategy for the account Identify and shape add on opportunities beyond infrastructure services Build a multi year roadmap aligned with the organisation's digital transformation priorities Maintain a healthy, well qualified pipeline Consulting Led Business Development Shape discovery, advisory, and exploration engagements Translate complex operational challenges into practical, human centred solutions Position DXC as a trusted partner for digital, data, and enterprise transformation Convert initial consulting engagements into larger programmes Executive Relationship Leadership Build trusted, long term relationships with senior leaders Operate as a strategic advisor, not just a supplier Understand the organisation's operational, regulatory, and public impact context Support leaders in shaping direction and making informed investment decisions Deal Leadership & Commercial Accountability Coordinate pursuit strategies, bid teams, solution architects, and delivery leads Ensure clarity, collaboration, and alignment across stakeholders Maintain high standards of qualification, governance, and commercial discipline Own opportunities from discovery to closure Internal Collaboration & Partnership Work closely with Infrastructure & BPO leadership to deliver a unified DXC strategy Align CES offerings with ongoing transformation programmes Mobilise DXC experts in AI, Applications, Data, and Enterprise Platforms Ensure delivery excellence supports long term, trusted relationships Essential Experience Background in consulting, IT services, solution sales, or transformation leadership Experience shaping or closing service based deals Exposure to AI, Data, Applications, or Enterprise Application services Confidence engaging with senior stakeholders A track record of generating and converting pipeline Highly Valued Experience Experience in UK public sector or policing environments Experience working alongside large infrastructure/outsourcing programmes Consulting led IT services background (e.g., Big 4) Using consulting engagements as strategic entry points into accounts Commercial & Growth Mindset Motivated by purposeful impact, growth, and client success Strong sense of ownership and accountability Balanced, thoughtful approach to challenges Consulting Strength Clear, structured thinking and ability to frame complex problems Comfortable shaping transformation narratives Able to translate business needs into practical solutions Relationship Builder Confident but empathetic communicator Strong influencing and storytelling skills Builds trust through authenticity and credibility Resilience & Adaptability Comfortable navigating complex stakeholder environments Persistent across long sales cycles Maintains focus and calm under pressure Career Opportunity This role is highly visible and strategically important within DXC's UK public sector portfolio. It offers clear development opportunities into: Strategic Account Leadership Sector Leadership (Public Safety, Government) Wider UKI Commercial Leadership Roles DXC actively supports career progression through mentorship, learning pathways, and inclusion focused leadership programmes. If this role energises you, we encourage you to apply - even if you feel you don't match every requirement. At DXC, we value diverse perspectives and thrive on fresh ideas. We'd love to explore what we can achieve together.
Mar 12, 2026
Full time
Job Description: DXC Technology has begun a major, long term partnership with one of the UK's largest and most complex policing organisations. This partnership is central to public safety and digital transformation across the UK - and our Consulting & Engineering Services (CES) team plays a critical role in shaping that future. We are now looking for a Lead Customer Success Manager who is excited by the opportunity to influence national-scale transformation, build strong relationships, and help public service teams adopt modern, innovative technologies. This is an ideal next step for someone: With a consulting or sales background Who enjoys shaping strategy as much as driving delivery Who builds trust naturally with senior stakeholders Who wants to make real, purpose-driven impact on communities and public safety Who values a supportive environment, flexibility, and long term growth DXC is committed to creating an inclusive environment where people of all genders and backgrounds can thrive. If you're looking for a role where your voice is valued, your ideas matter, and you can grow into senior leadership roles - this is your opportunity. Role Summary In this role, you will lead the growth of DXC's CES portfolio within a major UK policing organisation. Your work will help shape digital transformation across operations, data, applications, AI, and enterprise technology. You will work collaboratively with DXC colleagues and client leaders to identify needs, shape consulting opportunities, and guide programmes that support better outcomes for the organisation and the public. Strategic Mission Help establish CES as the organisation's trusted technology and transformation partner by: Growing consulting led expansion aligned to policing priorities Identifying new opportunities across operational, digital, and business functions Introducing DXC's strengths in AI, Applications, Data, and Enterprise Platforms Building a sustainable pipeline that supports long term transformation Strengthening collaborations across people, processes, and technology Key Responsibilities Account Growth & Opportunity Development Lead the CES growth strategy for the account Identify and shape add on opportunities beyond infrastructure services Build a multi year roadmap aligned with the organisation's digital transformation priorities Maintain a healthy, well qualified pipeline Consulting Led Business Development Shape discovery, advisory, and exploration engagements Translate complex operational challenges into practical, human centred solutions Position DXC as a trusted partner for digital, data, and enterprise transformation Convert initial consulting engagements into larger programmes Executive Relationship Leadership Build trusted, long term relationships with senior leaders Operate as a strategic advisor, not just a supplier Understand the organisation's operational, regulatory, and public impact context Support leaders in shaping direction and making informed investment decisions Deal Leadership & Commercial Accountability Coordinate pursuit strategies, bid teams, solution architects, and delivery leads Ensure clarity, collaboration, and alignment across stakeholders Maintain high standards of qualification, governance, and commercial discipline Own opportunities from discovery to closure Internal Collaboration & Partnership Work closely with Infrastructure & BPO leadership to deliver a unified DXC strategy Align CES offerings with ongoing transformation programmes Mobilise DXC experts in AI, Applications, Data, and Enterprise Platforms Ensure delivery excellence supports long term, trusted relationships Essential Experience Background in consulting, IT services, solution sales, or transformation leadership Experience shaping or closing service based deals Exposure to AI, Data, Applications, or Enterprise Application services Confidence engaging with senior stakeholders A track record of generating and converting pipeline Highly Valued Experience Experience in UK public sector or policing environments Experience working alongside large infrastructure/outsourcing programmes Consulting led IT services background (e.g., Big 4) Using consulting engagements as strategic entry points into accounts Commercial & Growth Mindset Motivated by purposeful impact, growth, and client success Strong sense of ownership and accountability Balanced, thoughtful approach to challenges Consulting Strength Clear, structured thinking and ability to frame complex problems Comfortable shaping transformation narratives Able to translate business needs into practical solutions Relationship Builder Confident but empathetic communicator Strong influencing and storytelling skills Builds trust through authenticity and credibility Resilience & Adaptability Comfortable navigating complex stakeholder environments Persistent across long sales cycles Maintains focus and calm under pressure Career Opportunity This role is highly visible and strategically important within DXC's UK public sector portfolio. It offers clear development opportunities into: Strategic Account Leadership Sector Leadership (Public Safety, Government) Wider UKI Commercial Leadership Roles DXC actively supports career progression through mentorship, learning pathways, and inclusion focused leadership programmes. If this role energises you, we encourage you to apply - even if you feel you don't match every requirement. At DXC, we value diverse perspectives and thrive on fresh ideas. We'd love to explore what we can achieve together.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Mar 12, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
ROLE PROFILE: Carers Service Manager - Herefordshire Carer Links Responsible to: Director of Governance and Charitable Services Responsible for: Operational team operating across Herefordshire Location: Hybrid Home / Office Based Fred Bulmer Centre, Hereford (minimum two days in the office) Salary: £30,000 Hours of Work: Full Time 37.5 hours per week Key Purpose / WHY? The Carers Services Manager will play a vital role in leading a team to assist unpaid carers to connect with their communities and access the support they need within Herefordshire. The role will support the Herefordshire team, who deliver the what matters assessment to carers and provide bespoke, person-centered information, advice and guidance to people accessing our services. Support includes but is not limited to; one-to-one support, events and activities, as well as signposting and referring to relevant agencies for additional support helping people on their caring journey. The role will work alongside internal teams and external partners to create community connections, develop an outreach support program, linking people to community resources with a focus on preventing the need for escalation to statutory services. Key accountabilities & responsibilities 1. Service Leadership and Delivery Oversee day to day delivery of our commissioned Information, Advice and Guidance service for unpaid Carers in Herefordshire Facilitate the application, review and distribution of small grants to unpaid carers across the region as required Monitor service quality and delivery and report monthly Key Performance Indicators and quarterly monitoring reports to Local Authority Commissioners. Ensure reporting demonstrates the scale, impact, and quality of our services. Meet with commissioners to review service performance quarterly Ensure the service is visible and accessible to carers from all communities Support carer self-identification and address barriers to engagement, including those faced by underrepresented groups of carers Help raise the profile and recognition of TuVida to assist with recruitment, service-user and partner engagement and financial sustainability by contributing to social media presence and the website 2. Service Development Work collaboratively with senior colleagues, identifying opportunities for sustainable growth, and working to execute commercial opportunities, including supporting and/or leading on tendering, Bidding, and negotiating new business as well as business retention strategies and mobilisation of new business. 3. Team Management Lead and develop a team to deliver person-centered outcomes for unpaid carers across Herefordshire providing practical support and guidance as required Provide exemplary leadership and management for the team, including regular team meetings, 121 s and objective setting, caseload management, performance reviews and promoting professional development and well-being Create development plans for team members, identifying training needs and growth opportunities within the team and wider organisation Foster a collaborative team environment that promotes knowledge sharing, continuous improvement, and high-performance standards Delegate effectively while maintaining oversight of service quality and manager satisfaction Oversee recruitment and inductions of new staff Manage leave and staff absence Act as designated safeguarding lead for the team, maintaining hight standards of safeguarding practice. Support the team through the process of raising safeguards and following up on safeguarding concerns complying with internal and external agencies policies and procedures. 4. Partnership and Stakeholder Engagement Ensure the services work collaboratively with partners and community services, manage the delivery of a program of support and services that help improve the wellbeing of carers and which respond to their needs and aspirations. Lead on increasing the awareness of TuVida s services in the county, including development of marketing materials, attending events, stakeholder meetings and increasing recognition of and support available for unpaid carers. Build and maintain effective relationships with local authority, health services, and other stakeholders and third sector organisations involved in supporting carers Represent the service at multi-agency meetings and network meetings Promote awareness of carer rights and needs within the community through talks and training General As a carers services manager the post holder will be a key brand ambassador and a custodian of our values and our reputation. The post holder will lead by example in every area of their work and will work in accordance with the organisation s policies and procedures. We are an organisation led by our culture and values. Our expectation is that all employees will adhere to behaviors that demonstrate these values in everything they do and all decisions they make. No matter what role an employee holds in the organisation, we expect them to operate with compassion for our clients and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust always challenging practice or behavior that compromises the reputation or values in any way. Vision Values A society where every person who is ill or disabled and every carer can live well and enjoy life Pioneering we will continuously try new approaches and ideas, challenging the status quo. Uncompromising we will do what we say we are going to do and when we are going to do it. Compassionate we are committed to enabling people to have choice over their care and support. Person Specification Essential Experience Required Desirable Experience Required Experience of leading or managing frontline services. Experience of managing staff and/or volunteers. Experience of safeguarding responsibilities. A network of contacts within local authorities, the health sector and voluntary sector organisations in Herefordshire. Experience of working with unpaid carers or people with care/support needs. Experience of business case development and bid writing/contract tendering. Experience of managing Health & Safety risks. Knowledge of the Care Act and carers rights Essential Skills and Abilities Required Desirable Skills and Abilities Required Strong leadership and team building skills. Able to look at the bigger picture and devise plans and priorities that are clearly aligned to achieving an agreed strategy. To also contribute to decision-making and future strategy development. Ability to enact and/or manage change. Excellent communication and relationship building skills, able to communicate effectively with service users, external partners, funders and professionals. Ability to work co-operatively and effectively with colleagues across the organisation. Ability to obtain and provide insight and analysis to ensure funders fully understand the value of our services and that we are meeting contract requirements with a focus on meeting targets and demonstrating outcomes. Capacity to resolve complex and/or challenging situations with the ability to influence actions and appropriately and positively respond to constructive criticism or challenge. Ability to maintain professional boundaries, including appropriate levels of confidentiality and the requirements of GDPR. Qualifications Required Other Desirable Criteria Good working knowledge of Microsoft Office applications Ability and willingness to travel as part of the role and wider organisational requirements. A commitment to continual professional development Positive attitude toward carers and committed to equality, diversity and inclusion. Knowledge of using CRM systems. ILM Level 5 or above NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement This role profile is an outline of the key tasks and responsibilities of the post, and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Charity and its services, as well as the personal development needs of the post holder. This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
Mar 12, 2026
Full time
ROLE PROFILE: Carers Service Manager - Herefordshire Carer Links Responsible to: Director of Governance and Charitable Services Responsible for: Operational team operating across Herefordshire Location: Hybrid Home / Office Based Fred Bulmer Centre, Hereford (minimum two days in the office) Salary: £30,000 Hours of Work: Full Time 37.5 hours per week Key Purpose / WHY? The Carers Services Manager will play a vital role in leading a team to assist unpaid carers to connect with their communities and access the support they need within Herefordshire. The role will support the Herefordshire team, who deliver the what matters assessment to carers and provide bespoke, person-centered information, advice and guidance to people accessing our services. Support includes but is not limited to; one-to-one support, events and activities, as well as signposting and referring to relevant agencies for additional support helping people on their caring journey. The role will work alongside internal teams and external partners to create community connections, develop an outreach support program, linking people to community resources with a focus on preventing the need for escalation to statutory services. Key accountabilities & responsibilities 1. Service Leadership and Delivery Oversee day to day delivery of our commissioned Information, Advice and Guidance service for unpaid Carers in Herefordshire Facilitate the application, review and distribution of small grants to unpaid carers across the region as required Monitor service quality and delivery and report monthly Key Performance Indicators and quarterly monitoring reports to Local Authority Commissioners. Ensure reporting demonstrates the scale, impact, and quality of our services. Meet with commissioners to review service performance quarterly Ensure the service is visible and accessible to carers from all communities Support carer self-identification and address barriers to engagement, including those faced by underrepresented groups of carers Help raise the profile and recognition of TuVida to assist with recruitment, service-user and partner engagement and financial sustainability by contributing to social media presence and the website 2. Service Development Work collaboratively with senior colleagues, identifying opportunities for sustainable growth, and working to execute commercial opportunities, including supporting and/or leading on tendering, Bidding, and negotiating new business as well as business retention strategies and mobilisation of new business. 3. Team Management Lead and develop a team to deliver person-centered outcomes for unpaid carers across Herefordshire providing practical support and guidance as required Provide exemplary leadership and management for the team, including regular team meetings, 121 s and objective setting, caseload management, performance reviews and promoting professional development and well-being Create development plans for team members, identifying training needs and growth opportunities within the team and wider organisation Foster a collaborative team environment that promotes knowledge sharing, continuous improvement, and high-performance standards Delegate effectively while maintaining oversight of service quality and manager satisfaction Oversee recruitment and inductions of new staff Manage leave and staff absence Act as designated safeguarding lead for the team, maintaining hight standards of safeguarding practice. Support the team through the process of raising safeguards and following up on safeguarding concerns complying with internal and external agencies policies and procedures. 4. Partnership and Stakeholder Engagement Ensure the services work collaboratively with partners and community services, manage the delivery of a program of support and services that help improve the wellbeing of carers and which respond to their needs and aspirations. Lead on increasing the awareness of TuVida s services in the county, including development of marketing materials, attending events, stakeholder meetings and increasing recognition of and support available for unpaid carers. Build and maintain effective relationships with local authority, health services, and other stakeholders and third sector organisations involved in supporting carers Represent the service at multi-agency meetings and network meetings Promote awareness of carer rights and needs within the community through talks and training General As a carers services manager the post holder will be a key brand ambassador and a custodian of our values and our reputation. The post holder will lead by example in every area of their work and will work in accordance with the organisation s policies and procedures. We are an organisation led by our culture and values. Our expectation is that all employees will adhere to behaviors that demonstrate these values in everything they do and all decisions they make. No matter what role an employee holds in the organisation, we expect them to operate with compassion for our clients and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust always challenging practice or behavior that compromises the reputation or values in any way. Vision Values A society where every person who is ill or disabled and every carer can live well and enjoy life Pioneering we will continuously try new approaches and ideas, challenging the status quo. Uncompromising we will do what we say we are going to do and when we are going to do it. Compassionate we are committed to enabling people to have choice over their care and support. Person Specification Essential Experience Required Desirable Experience Required Experience of leading or managing frontline services. Experience of managing staff and/or volunteers. Experience of safeguarding responsibilities. A network of contacts within local authorities, the health sector and voluntary sector organisations in Herefordshire. Experience of working with unpaid carers or people with care/support needs. Experience of business case development and bid writing/contract tendering. Experience of managing Health & Safety risks. Knowledge of the Care Act and carers rights Essential Skills and Abilities Required Desirable Skills and Abilities Required Strong leadership and team building skills. Able to look at the bigger picture and devise plans and priorities that are clearly aligned to achieving an agreed strategy. To also contribute to decision-making and future strategy development. Ability to enact and/or manage change. Excellent communication and relationship building skills, able to communicate effectively with service users, external partners, funders and professionals. Ability to work co-operatively and effectively with colleagues across the organisation. Ability to obtain and provide insight and analysis to ensure funders fully understand the value of our services and that we are meeting contract requirements with a focus on meeting targets and demonstrating outcomes. Capacity to resolve complex and/or challenging situations with the ability to influence actions and appropriately and positively respond to constructive criticism or challenge. Ability to maintain professional boundaries, including appropriate levels of confidentiality and the requirements of GDPR. Qualifications Required Other Desirable Criteria Good working knowledge of Microsoft Office applications Ability and willingness to travel as part of the role and wider organisational requirements. A commitment to continual professional development Positive attitude toward carers and committed to equality, diversity and inclusion. Knowledge of using CRM systems. ILM Level 5 or above NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement This role profile is an outline of the key tasks and responsibilities of the post, and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Charity and its services, as well as the personal development needs of the post holder. This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Mar 12, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Chase and Holland Recruitment Ltd
Grimsby, Lincolnshire
Senior Commercial Finance Manager - Grimsby up to £75,000 + £5,000 Car Allowance + Bonus + Benefits Join a values-led international group driving sustainable, profitable growth. Chase & Holland are thrilled to be partnering with a market-leading, fast-growing international business in Grimsby to recruit a passionate and results-driven Senior Commercial Finance Manager .This is a pivotal, high-visibility role where you'll partner directly with senior stakeholders to influence strategy, drive profitability, and help shape the long-term growth of a business that's committed to innovation, sustainability, and its people.You'll report to the Business Performance Director , acting as a trusted advisor across commercial, operations, and product teams - translating financial data into real business decisions and performance improvements. What's on offer Up to £75,000 + £5,000 car allowance 10% bonus potential 8% pension contribution Life & Health insurance 25 days holiday + Bank Holidays Outstanding career progression opportunities in a growing global group Your impact Deliver actionable analysis and insight to support tenders, promotions, and pricing strategy Partner cross-functionally to improve decision-making and financial performance Drive proactive commercial strategies to manage inflation and optimise margins Support product development with detailed costing and "what-if" scenario analysis Evaluate new product ranges, promotions, and raw material alternatives Provide clear recommendations on pricing, margin, and product mix Bridge the gap between commercial, operations, and finance - ensuring alignment and clarity Lead on continuous improvement projects to enhance efficiency and profitability About you You're a qualified accountant (CIMA / ACCA) with strong commercial finance experience and a passion for driving business performance - not just reporting on it. You'll thrive in a fast-paced, forward-thinking environment where you can challenge, influence, and make a measurable difference.We're looking for someone who is: Commercially minded, confident communicating with senior stakeholders Skilled in data analysis, pricing strategy, and margin management A strong communicator - able to "train" the business to think commercially Highly proficient in Excel and ERP/reporting tools Curious, proactive, and eager to grow alongside the business Why this role? This is more than a finance job - it's a chance to become a key strategic partner in a business with an inspiring purpose and strong growth trajectory. You'll have autonomy, senior visibility, and the opportunity to make tangible impact from day one.If you're ready to step into a senior commercial role where your insights shape real business success, apply now or contact Chase & Holland for a confidential discussion.
Mar 12, 2026
Full time
Senior Commercial Finance Manager - Grimsby up to £75,000 + £5,000 Car Allowance + Bonus + Benefits Join a values-led international group driving sustainable, profitable growth. Chase & Holland are thrilled to be partnering with a market-leading, fast-growing international business in Grimsby to recruit a passionate and results-driven Senior Commercial Finance Manager .This is a pivotal, high-visibility role where you'll partner directly with senior stakeholders to influence strategy, drive profitability, and help shape the long-term growth of a business that's committed to innovation, sustainability, and its people.You'll report to the Business Performance Director , acting as a trusted advisor across commercial, operations, and product teams - translating financial data into real business decisions and performance improvements. What's on offer Up to £75,000 + £5,000 car allowance 10% bonus potential 8% pension contribution Life & Health insurance 25 days holiday + Bank Holidays Outstanding career progression opportunities in a growing global group Your impact Deliver actionable analysis and insight to support tenders, promotions, and pricing strategy Partner cross-functionally to improve decision-making and financial performance Drive proactive commercial strategies to manage inflation and optimise margins Support product development with detailed costing and "what-if" scenario analysis Evaluate new product ranges, promotions, and raw material alternatives Provide clear recommendations on pricing, margin, and product mix Bridge the gap between commercial, operations, and finance - ensuring alignment and clarity Lead on continuous improvement projects to enhance efficiency and profitability About you You're a qualified accountant (CIMA / ACCA) with strong commercial finance experience and a passion for driving business performance - not just reporting on it. You'll thrive in a fast-paced, forward-thinking environment where you can challenge, influence, and make a measurable difference.We're looking for someone who is: Commercially minded, confident communicating with senior stakeholders Skilled in data analysis, pricing strategy, and margin management A strong communicator - able to "train" the business to think commercially Highly proficient in Excel and ERP/reporting tools Curious, proactive, and eager to grow alongside the business Why this role? This is more than a finance job - it's a chance to become a key strategic partner in a business with an inspiring purpose and strong growth trajectory. You'll have autonomy, senior visibility, and the opportunity to make tangible impact from day one.If you're ready to step into a senior commercial role where your insights shape real business success, apply now or contact Chase & Holland for a confidential discussion.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As market leaders, the award-winning Real Estate & Construction tax team at BDO serves a wide and exciting range of domestic and international companies with UK operations. It's your chance to experience a focused and unique blend of the highest level of technical expertise along with extensive experience in commercial transactions. This industry continues to grow rapidly, so there are always new challenges or opportunities that you can take on. At the heart of our success are the strong and progressive relationships we build with our clients and colleagues. With a focus on continuing development and exposure to clients and senior partners, you'll have all the freedom you need to grow your career. We're looking for someone with: Understanding of and previous experience within UK corporate tax compliance Some experience of providing corporate tax advisory and compliance services to primarily corporate groups, but may include partnership tax returns and non-resident landlord income tax returns Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions Ability to manage a small client portfolio Ability to actively seek opportunities for selling new services to existing clients Some experience of dealing with client senior management and key stakeholders Keenness to develop a career within the real estate profession Educated to degree level, and CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 12, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As market leaders, the award-winning Real Estate & Construction tax team at BDO serves a wide and exciting range of domestic and international companies with UK operations. It's your chance to experience a focused and unique blend of the highest level of technical expertise along with extensive experience in commercial transactions. This industry continues to grow rapidly, so there are always new challenges or opportunities that you can take on. At the heart of our success are the strong and progressive relationships we build with our clients and colleagues. With a focus on continuing development and exposure to clients and senior partners, you'll have all the freedom you need to grow your career. We're looking for someone with: Understanding of and previous experience within UK corporate tax compliance Some experience of providing corporate tax advisory and compliance services to primarily corporate groups, but may include partnership tax returns and non-resident landlord income tax returns Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions Ability to manage a small client portfolio Ability to actively seek opportunities for selling new services to existing clients Some experience of dealing with client senior management and key stakeholders Keenness to develop a career within the real estate profession Educated to degree level, and CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
We are currently looking for a Senior Commercial Operations Manager to join our Commercial team on a permanent full time contract. You will lead the strategic planning and operational delivery of the Southbank Centre s vibrant outdoor commercial estate, overseeing a diverse portfolio of restaurants, a weekly food market, and seasonal pop-ups. You will be responsible for enhancing the reputation of Southbank Centre as a destination by ensuring commercial operations are delivered to consistently high standards, aligned with organisational values and visitor expectations. Please download the attached Job Description for a full overview of this role's responsibilities. If you are viewing on a job board, please head to our webpage to find the original advert The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert. The deadline for applications is 23:59 on the closing date for the job posting. Please note, applications sent via Email or 3rd party agencies will not be considered . Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name. Whilst AI apps can be useful for research, we ask that you answer our questions in your own words. This will help us to get to know you as an individual as well as your thoughts about the role. Please note that responses identified as solely AI-generated may not be considered. We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues. Key Responsibilities To oversee all operations for our outdoor commercial portfolio, ensuring the seamless delivery of our restaurants, food markets, and seasonal & ancillary pop-ups hitting targets. To provide effective, inclusive leadership and line management of the Commercial Operations team, creating a positive, high-performance and collaborative culture where accountability, capability and continuous improvement are embedded. To develop and drive entrepreneurial activity to the benefit of Southbank Centre, maximising operator and supplier relationships and identifying opportunities and collaborating with other departments. To lead the delivery of commercial change, including operator transitions, refurbishments and compliance-led improvements, ensuring business continuity and income protection. To ensure our outdoor estate consistently delivers a world-class visitor experience, aligning commercial operations with the Southbank Centre s core values and reputation. Skills & Experience Proven experience delivering complex commercial operations within high-footfall, multi-site environments, with accountability for income, compliance and performance. Experience leading teams and coordinating cross-functional stakeholders, including but not limited to commercial, property and legal colleagues, to deliver operational and contractual outcomes. Proven delivery of restaurant openings, refurbishments, transitions or closures within live hospitality environments, managing risk, continuity of trade and reputation. Strong practical understanding of food and beverage operations, including food safety, licensing, planning and front-of-house/back-of-house requirements. Strong financial acumen, including budget management, forecasting, financial risk assessment and tracking of project budgets and milestones. Ability to manage complex, fast-paced change programmes with material commercial impact, balancing competing priorities and making sound decisions under pressure. Excellent communication and negotiation skills, with the ability to influence senior stakeholders, operators and partners while maintaining control in high-pressure environments. Benefits As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following: A min 5% pension contribution (going up to 9% depending on employee contribution), from day 1 of employment 28 days annual leave, plus bank holidays Hybrid working model depending on operational requirements Enhanced sick pay Enhanced family leave benefits Up to 30% discounts at onsite retail, food and beverage vendors Staff ticket offers for SC events Free entry to Hayward Gallery Free/discounted entry with other reciprocal organisations Free staff yoga
Mar 12, 2026
Full time
We are currently looking for a Senior Commercial Operations Manager to join our Commercial team on a permanent full time contract. You will lead the strategic planning and operational delivery of the Southbank Centre s vibrant outdoor commercial estate, overseeing a diverse portfolio of restaurants, a weekly food market, and seasonal pop-ups. You will be responsible for enhancing the reputation of Southbank Centre as a destination by ensuring commercial operations are delivered to consistently high standards, aligned with organisational values and visitor expectations. Please download the attached Job Description for a full overview of this role's responsibilities. If you are viewing on a job board, please head to our webpage to find the original advert The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert. The deadline for applications is 23:59 on the closing date for the job posting. Please note, applications sent via Email or 3rd party agencies will not be considered . Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name. Whilst AI apps can be useful for research, we ask that you answer our questions in your own words. This will help us to get to know you as an individual as well as your thoughts about the role. Please note that responses identified as solely AI-generated may not be considered. We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues. Key Responsibilities To oversee all operations for our outdoor commercial portfolio, ensuring the seamless delivery of our restaurants, food markets, and seasonal & ancillary pop-ups hitting targets. To provide effective, inclusive leadership and line management of the Commercial Operations team, creating a positive, high-performance and collaborative culture where accountability, capability and continuous improvement are embedded. To develop and drive entrepreneurial activity to the benefit of Southbank Centre, maximising operator and supplier relationships and identifying opportunities and collaborating with other departments. To lead the delivery of commercial change, including operator transitions, refurbishments and compliance-led improvements, ensuring business continuity and income protection. To ensure our outdoor estate consistently delivers a world-class visitor experience, aligning commercial operations with the Southbank Centre s core values and reputation. Skills & Experience Proven experience delivering complex commercial operations within high-footfall, multi-site environments, with accountability for income, compliance and performance. Experience leading teams and coordinating cross-functional stakeholders, including but not limited to commercial, property and legal colleagues, to deliver operational and contractual outcomes. Proven delivery of restaurant openings, refurbishments, transitions or closures within live hospitality environments, managing risk, continuity of trade and reputation. Strong practical understanding of food and beverage operations, including food safety, licensing, planning and front-of-house/back-of-house requirements. Strong financial acumen, including budget management, forecasting, financial risk assessment and tracking of project budgets and milestones. Ability to manage complex, fast-paced change programmes with material commercial impact, balancing competing priorities and making sound decisions under pressure. Excellent communication and negotiation skills, with the ability to influence senior stakeholders, operators and partners while maintaining control in high-pressure environments. Benefits As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following: A min 5% pension contribution (going up to 9% depending on employee contribution), from day 1 of employment 28 days annual leave, plus bank holidays Hybrid working model depending on operational requirements Enhanced sick pay Enhanced family leave benefits Up to 30% discounts at onsite retail, food and beverage vendors Staff ticket offers for SC events Free entry to Hayward Gallery Free/discounted entry with other reciprocal organisations Free staff yoga
Senior Authorised Person Opportunities - Register your interest with the Freedom Group Are you ready to take the next step in your career with UK's leading independent engineering and services business? At Freedom Group, we're always on the lookout for Senior Authorised Persons to join our team. We work with all of the DNOs across Great Britain and are keen to connect with individuals who'd like to be considered for current and future roles with us. Want to be part of our talented community? We are keen to speak with Senior Authorised Person's with the following experience: LV HV EHV We are interested in hearing from candidates at all levels with Distribution Network experience across the following networks: UK Power Networks (UKPN) Scottish & Southern Electricity Networks (SSEN) Scottish Power Energy Networks (SPEN) Northern Power Grid (NPG) Electricity North West (ENW) National Grid SAP Franchise Opportunities - Register Your Interest with Freedom Group Are you ready to take control of your future and build your own business with the support of the UK's leading independent engineering and services company? At Freedom Group, we're excited to offer a unique opportunity for experienced SAP to become franchise partners . This model is designed to empower skilled professionals to set up their own limited company, access consistent work, and benefit from a more tax-efficient way of earning - all with the backing of a trusted industry leader. Whether you're an experienced SAP looking for more autonomy or someone ready to take the next step in your career, this is a fantastic opportunity to grow with Freedom Group. What We Offer Opportunity to work on high-profile infrastructure projects. Career development through skills progression and authorisation pathways. Supportive team environment with a strong safety culture. 45 hours per week with opportunities for overtime Sign On Bonus opportunities available Commercial vehicle Franchisee opportunities available Pension with a leading provider and up to 8% employer contribution Private medical insurance Salary sacrifice car scheme (hybrid/EV) 25 days holiday, plus wellbeing and volunteering days 24/7 Employee Assistance Programme Personal development programme Flexible benefits to suit your family and lifestyle. Click 'Apply' to register your interest and find out more. If your CV is of interest for our business, we will be in touch for an initial chat to discuss what our current opportunities look like or what we could consider you for in the future. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 12, 2026
Full time
Senior Authorised Person Opportunities - Register your interest with the Freedom Group Are you ready to take the next step in your career with UK's leading independent engineering and services business? At Freedom Group, we're always on the lookout for Senior Authorised Persons to join our team. We work with all of the DNOs across Great Britain and are keen to connect with individuals who'd like to be considered for current and future roles with us. Want to be part of our talented community? We are keen to speak with Senior Authorised Person's with the following experience: LV HV EHV We are interested in hearing from candidates at all levels with Distribution Network experience across the following networks: UK Power Networks (UKPN) Scottish & Southern Electricity Networks (SSEN) Scottish Power Energy Networks (SPEN) Northern Power Grid (NPG) Electricity North West (ENW) National Grid SAP Franchise Opportunities - Register Your Interest with Freedom Group Are you ready to take control of your future and build your own business with the support of the UK's leading independent engineering and services company? At Freedom Group, we're excited to offer a unique opportunity for experienced SAP to become franchise partners . This model is designed to empower skilled professionals to set up their own limited company, access consistent work, and benefit from a more tax-efficient way of earning - all with the backing of a trusted industry leader. Whether you're an experienced SAP looking for more autonomy or someone ready to take the next step in your career, this is a fantastic opportunity to grow with Freedom Group. What We Offer Opportunity to work on high-profile infrastructure projects. Career development through skills progression and authorisation pathways. Supportive team environment with a strong safety culture. 45 hours per week with opportunities for overtime Sign On Bonus opportunities available Commercial vehicle Franchisee opportunities available Pension with a leading provider and up to 8% employer contribution Private medical insurance Salary sacrifice car scheme (hybrid/EV) 25 days holiday, plus wellbeing and volunteering days 24/7 Employee Assistance Programme Personal development programme Flexible benefits to suit your family and lifestyle. Click 'Apply' to register your interest and find out more. If your CV is of interest for our business, we will be in touch for an initial chat to discuss what our current opportunities look like or what we could consider you for in the future. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Commissioning Manager - Real EstateProperty ServicesHybrid Working We are seeking a highly experienced Commissioning Manager - Corporate Estate to lead, direct and drive the management of the Council's Corporate Estate, ensuring assets are managed proactively, efficiently and in full compliance with the Corporate Asset Management Plan.You will lead the development of strategies and estate management plans on behalf of client departments (e.g. adult care, education, social services), translating corporate and service priorities into deliverable, value for money outcomes. This is a key senior role requiring strong commercial acumen, strategic leadership and the ability to operate effectively within a political and public sector environment. Key ResponsibilitiesLead the delivery of corporate estate management, ensuring Council properties are managed optimally and customer and stakeholder expectations are met.Drive the implementation of a Corporate Landlord Model across the portfolio to improve efficiency, reduce costs and align property decisions with corporate priorities.Lead the development of estate strategies and plans for Client Departments, including business case preparation, consideration of capital and revenue affordability, and commissioning delivery through to completion. Ensure corporate annual valuations are completed accurately and within required timescales.Ensure all statutory, legal and regulatory obligations are met, including appropriate consents and agreements prior to the commencement of any building works.Provide strategic asset management and development advice to elected Members, senior officers, stakeholders and external partners, including deputising for the Head of Service when required.Oversee performance management of the operational estate, driving continuous improvement and ensuring robust reporting to the Corporate Property Steering Group, government departments and other stakeholders.Effectively manage people, ICT, budgets and property resources, including oversight of risk management within the service area.Manage and monitor the Estates budget, producing accurate and timely management information.Cultivate and embed best practice in estates management, leading the development of robust procedures and professional standards.Lead the coordination of consultants, stakeholders and legal professionals, ensuring compliance with procurement requirements.Ensure accurate and timely recording of management information using Asset Management Systems, CAD, GIS and related software.QualificationsA relevant degree & Membership or Fellowship of the Royal Institution of Chartered Surveyors (RICS)Experience RequiredSubstantial, demonstrable experience of leading and delivering estates management across a varied operational portfolio, including compliance, valuations, rating, dilapidations, financial management, planning, construction, strategy formulation and implementation.Senior level experience of operational estate management and valuation within a complex organisational environment.Proven success in developing, managing and delivering capital and revenue programmes and budgets.Experience of leading best practice and driving continuous improvementGood working knowledge of the Procurement Act and its application to real estate.Experience of developing and maintaining effective partnerships with external organisations.Strong experience in the use of data and asset management systems to support high performance and evidence-based decision-making.KnowledgeIn-depth knowledge of operational real estate management for effective portfolio delivery.Extensive knowledge of landlord and tenant law, with a good understanding of national and local planning legislation and policies.Strong understanding of the public sector operating environment, including the drivers for transformation and change in local government and their impact on councils and partners What you'll get in return Competitive Salary - £55-61000Local authority pension schemeGenerous annual leaveEmployee benefit packageHybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 12, 2026
Full time
Commissioning Manager - Real EstateProperty ServicesHybrid Working We are seeking a highly experienced Commissioning Manager - Corporate Estate to lead, direct and drive the management of the Council's Corporate Estate, ensuring assets are managed proactively, efficiently and in full compliance with the Corporate Asset Management Plan.You will lead the development of strategies and estate management plans on behalf of client departments (e.g. adult care, education, social services), translating corporate and service priorities into deliverable, value for money outcomes. This is a key senior role requiring strong commercial acumen, strategic leadership and the ability to operate effectively within a political and public sector environment. Key ResponsibilitiesLead the delivery of corporate estate management, ensuring Council properties are managed optimally and customer and stakeholder expectations are met.Drive the implementation of a Corporate Landlord Model across the portfolio to improve efficiency, reduce costs and align property decisions with corporate priorities.Lead the development of estate strategies and plans for Client Departments, including business case preparation, consideration of capital and revenue affordability, and commissioning delivery through to completion. Ensure corporate annual valuations are completed accurately and within required timescales.Ensure all statutory, legal and regulatory obligations are met, including appropriate consents and agreements prior to the commencement of any building works.Provide strategic asset management and development advice to elected Members, senior officers, stakeholders and external partners, including deputising for the Head of Service when required.Oversee performance management of the operational estate, driving continuous improvement and ensuring robust reporting to the Corporate Property Steering Group, government departments and other stakeholders.Effectively manage people, ICT, budgets and property resources, including oversight of risk management within the service area.Manage and monitor the Estates budget, producing accurate and timely management information.Cultivate and embed best practice in estates management, leading the development of robust procedures and professional standards.Lead the coordination of consultants, stakeholders and legal professionals, ensuring compliance with procurement requirements.Ensure accurate and timely recording of management information using Asset Management Systems, CAD, GIS and related software.QualificationsA relevant degree & Membership or Fellowship of the Royal Institution of Chartered Surveyors (RICS)Experience RequiredSubstantial, demonstrable experience of leading and delivering estates management across a varied operational portfolio, including compliance, valuations, rating, dilapidations, financial management, planning, construction, strategy formulation and implementation.Senior level experience of operational estate management and valuation within a complex organisational environment.Proven success in developing, managing and delivering capital and revenue programmes and budgets.Experience of leading best practice and driving continuous improvementGood working knowledge of the Procurement Act and its application to real estate.Experience of developing and maintaining effective partnerships with external organisations.Strong experience in the use of data and asset management systems to support high performance and evidence-based decision-making.KnowledgeIn-depth knowledge of operational real estate management for effective portfolio delivery.Extensive knowledge of landlord and tenant law, with a good understanding of national and local planning legislation and policies.Strong understanding of the public sector operating environment, including the drivers for transformation and change in local government and their impact on councils and partners What you'll get in return Competitive Salary - £55-61000Local authority pension schemeGenerous annual leaveEmployee benefit packageHybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we're looking for a Product Strategy Manager to join our Commercial team! Our mission? To switch up the status quo and become the UK's leading out of home business. With a fast growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we're bringing freedom to anyone with a parcel. At InPost UK, we're building an unparalleled group of talent that's committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top notch experts in e commerce, technology, scale up growth, sustainability, logistics and supply chain. We're a passionate bunch with high ambition - we collaborate, innovate, support each other, and leave egos at the door. About the role: Working in close partnership with the Commercial Leadership team, this role will support the definition, shaping and execution of strategic product initiatives that drive InPost UK's growth ambitions. The Product Strategy Manager will take ownership of key projects end to end, translating strategic priorities into actionable plans and delivering measurable results. This is a hands on role at the heart of our business, offering significant exposure to senior stakeholders and cross functional teams. Through day to day involvement in high impact initiatives, this person will develop deep commercial and operational expertise, providing an excellent platform for progression into senior strategy or business management roles. Key responsibilities: Strategic Project Delivery: Own and drive assigned strategic initiatives from scoping through to delivery, including building business cases, defining milestones, and tracking outcomes against objectives. End to End Execution: Take accountability for the full lifecycle of projects, coordinating resources, managing timelines, and ensuring quality delivery within agreed parameters. Cross Functional Coordination: Work across Operations, Technology, Finance, and Commercial teams to align resources, remove blockers, and ensure seamless execution of strategic goals. Commercial Partnership: Partner with the Commercial Leadership team to ensure product strategy initiatives are commercially informed and support revenue and growth targets. Analysis and Insights: Conduct market research, competitive analysis, and performance evaluations to support strategic decisions and improve product offerings. What you'll be doing: Supporting the Commercial Leadership team in cascading strategic priorities into actionable KPIs, milestones, and operational plans. Facilitating strategic discussions and contributing to the establishment and review of annual strategic priorities. Creating transparency and visibility by driving regular project and results review sessions, ensuring effective governance and accountability. Building and maintaining business cases for product initiatives, including market analysis, financial modelling, and stakeholder presentations. Working cross functionally to drive company KPIs and improve alignment of functional processes, resource allocation, and goals with organisational strategy. Delivering end to end solutions for accurate reporting of KPIs and business milestones, including integration and standardisation of reports and data sources. Contributing to a clear governance structure for project and goal delivery within the leadership team. Supporting the leadership team with ad hoc strategic projects and analysis as required. What we need from you: A curious self starter and genuine problem solver who takes the initiative to identify issues and develop solutions. Experience in managing and delivering strategic projects in a fast paced, commercially driven environment. Demonstrated ability to collaborate, challenge, and communicate effectively with a diverse range of stakeholders across functions and organisational levels. Strong analytical and data oriented mindset with high attention to detail. Solid understanding of project governance and structured delivery frameworks. Excellent report writing, presenting and stakeholder communication skills. Ability to build and maintain rapport and relationships across teams and levels, including with senior leadership. Comfortable operating with ambiguity and able to bring structure to undefined problems. We're looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We're looking for people with drive and natural curiosity - who want to do things differently. And do them brilliantly. Perks of the job! Enhanced Annual Leave - 26 Days Plus the Option to Buy Additional Days per year More time for you to relax, explore, and enjoy life. Vitality Health Care Stay healthy and happy with our top notch health coverage. Work from Anywhere - 4 Weeks per year Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected. Enhanced Parental Leave We support you during those precious family moments. Rail Loan Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a more affordable interest free repayment over the year. Volunteering Days Take a paid day to make a difference in your community. Hybrid Working (Role suitability dependent) We innovate, collaborate and optimise by coming together 3 days per week in the office. Bring Your Dog to Work Day (Every Friday) Make every Friday pawsitively amazing! The InPost process: We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you'll then go through another one or two stages, depending on the level of the role. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
Mar 12, 2026
Full time
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we're looking for a Product Strategy Manager to join our Commercial team! Our mission? To switch up the status quo and become the UK's leading out of home business. With a fast growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we're bringing freedom to anyone with a parcel. At InPost UK, we're building an unparalleled group of talent that's committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top notch experts in e commerce, technology, scale up growth, sustainability, logistics and supply chain. We're a passionate bunch with high ambition - we collaborate, innovate, support each other, and leave egos at the door. About the role: Working in close partnership with the Commercial Leadership team, this role will support the definition, shaping and execution of strategic product initiatives that drive InPost UK's growth ambitions. The Product Strategy Manager will take ownership of key projects end to end, translating strategic priorities into actionable plans and delivering measurable results. This is a hands on role at the heart of our business, offering significant exposure to senior stakeholders and cross functional teams. Through day to day involvement in high impact initiatives, this person will develop deep commercial and operational expertise, providing an excellent platform for progression into senior strategy or business management roles. Key responsibilities: Strategic Project Delivery: Own and drive assigned strategic initiatives from scoping through to delivery, including building business cases, defining milestones, and tracking outcomes against objectives. End to End Execution: Take accountability for the full lifecycle of projects, coordinating resources, managing timelines, and ensuring quality delivery within agreed parameters. Cross Functional Coordination: Work across Operations, Technology, Finance, and Commercial teams to align resources, remove blockers, and ensure seamless execution of strategic goals. Commercial Partnership: Partner with the Commercial Leadership team to ensure product strategy initiatives are commercially informed and support revenue and growth targets. Analysis and Insights: Conduct market research, competitive analysis, and performance evaluations to support strategic decisions and improve product offerings. What you'll be doing: Supporting the Commercial Leadership team in cascading strategic priorities into actionable KPIs, milestones, and operational plans. Facilitating strategic discussions and contributing to the establishment and review of annual strategic priorities. Creating transparency and visibility by driving regular project and results review sessions, ensuring effective governance and accountability. Building and maintaining business cases for product initiatives, including market analysis, financial modelling, and stakeholder presentations. Working cross functionally to drive company KPIs and improve alignment of functional processes, resource allocation, and goals with organisational strategy. Delivering end to end solutions for accurate reporting of KPIs and business milestones, including integration and standardisation of reports and data sources. Contributing to a clear governance structure for project and goal delivery within the leadership team. Supporting the leadership team with ad hoc strategic projects and analysis as required. What we need from you: A curious self starter and genuine problem solver who takes the initiative to identify issues and develop solutions. Experience in managing and delivering strategic projects in a fast paced, commercially driven environment. Demonstrated ability to collaborate, challenge, and communicate effectively with a diverse range of stakeholders across functions and organisational levels. Strong analytical and data oriented mindset with high attention to detail. Solid understanding of project governance and structured delivery frameworks. Excellent report writing, presenting and stakeholder communication skills. Ability to build and maintain rapport and relationships across teams and levels, including with senior leadership. Comfortable operating with ambiguity and able to bring structure to undefined problems. We're looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We're looking for people with drive and natural curiosity - who want to do things differently. And do them brilliantly. Perks of the job! Enhanced Annual Leave - 26 Days Plus the Option to Buy Additional Days per year More time for you to relax, explore, and enjoy life. Vitality Health Care Stay healthy and happy with our top notch health coverage. Work from Anywhere - 4 Weeks per year Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected. Enhanced Parental Leave We support you during those precious family moments. Rail Loan Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a more affordable interest free repayment over the year. Volunteering Days Take a paid day to make a difference in your community. Hybrid Working (Role suitability dependent) We innovate, collaborate and optimise by coming together 3 days per week in the office. Bring Your Dog to Work Day (Every Friday) Make every Friday pawsitively amazing! The InPost process: We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you'll then go through another one or two stages, depending on the level of the role. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
the position The Business Transformation Manager will lead the E2E design of initiatives and processes that enhance our digital capabilities, streamline recruitment operations and drive commercial growth. They will ensure that initiatives support our local and global strategy and can demonstrate they add value to our organisation. Managing a team who work closely to understand the business challenges, processes and opportunities, balancing technical execution with the human side of change. In addition they will plan and execute change strategies to ensure initiatives are adopted correctly to realise their full potential. This may be changing processes, KPI's and business structures. The Transformation Manager will act as Change Lead for the UK into our Global change network. Key Responsibilities Ensuring the team understand the business strategy and their role in the delivery and execution of the strategy Managing and coaching team members to develop professionally Managing performance and behaviour of the team Ensuring that senior business stakeholders are consulted to define the reason for change and prioritise the problems to be solved Optimising and digitalising processes to increase productivity and growth Supporting the Transformation Partners to challenge the status quo and think about the "art of the possible" Creation of as-is and "to-be" processes Delivering change management workshops to senior stakeholders to ensure change is cascaded throughout the organisation, with accountability and responsibilities clearly defined. Work closely with the Strategic Projects Team to ensure transformational elements of the programme are delivered on time. Provide guidance on engagement tactics that can be used to increase adoption of the programmes Oversight and management of Proof of concepts being executed. Presenting outcomes to senior management. Measure and monitor success via KPIs affected by the change and identify the impact the change will/should have on KPIs when transitioning to BAU. Provide input to support the design and delivery of training programmes and communications with L&D and Marketing. Manage and execute their own transformation projects whilst managing team members to execute business transformation activities. Candidate Profile Recruitment experience preferential not essential Proven experience delivering transformation initiatives Ability to analyse business processes to identify improvement opportunities Change management experience Familiarity with "Lean" or "design thinking" principles A background of managing people and working with senior stakeholders A leader who can balance technical execution with the human side of change Excellent verbal and written communication skills Work with a lot of autonomy Highly resilient with the ability to prioritise and multi task effectively Proven problem-solving skills with the ability to form well thought out conclusions and recommendations. If you want to join one of the world's largest, leading recruitment organisations, in a position that will see you engaging with key stakeholders and taking responsibility for delivering a first class service to your candidates and client then please do get in touch today with Sam Badger by applying to the vacancy. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
Mar 12, 2026
Full time
the position The Business Transformation Manager will lead the E2E design of initiatives and processes that enhance our digital capabilities, streamline recruitment operations and drive commercial growth. They will ensure that initiatives support our local and global strategy and can demonstrate they add value to our organisation. Managing a team who work closely to understand the business challenges, processes and opportunities, balancing technical execution with the human side of change. In addition they will plan and execute change strategies to ensure initiatives are adopted correctly to realise their full potential. This may be changing processes, KPI's and business structures. The Transformation Manager will act as Change Lead for the UK into our Global change network. Key Responsibilities Ensuring the team understand the business strategy and their role in the delivery and execution of the strategy Managing and coaching team members to develop professionally Managing performance and behaviour of the team Ensuring that senior business stakeholders are consulted to define the reason for change and prioritise the problems to be solved Optimising and digitalising processes to increase productivity and growth Supporting the Transformation Partners to challenge the status quo and think about the "art of the possible" Creation of as-is and "to-be" processes Delivering change management workshops to senior stakeholders to ensure change is cascaded throughout the organisation, with accountability and responsibilities clearly defined. Work closely with the Strategic Projects Team to ensure transformational elements of the programme are delivered on time. Provide guidance on engagement tactics that can be used to increase adoption of the programmes Oversight and management of Proof of concepts being executed. Presenting outcomes to senior management. Measure and monitor success via KPIs affected by the change and identify the impact the change will/should have on KPIs when transitioning to BAU. Provide input to support the design and delivery of training programmes and communications with L&D and Marketing. Manage and execute their own transformation projects whilst managing team members to execute business transformation activities. Candidate Profile Recruitment experience preferential not essential Proven experience delivering transformation initiatives Ability to analyse business processes to identify improvement opportunities Change management experience Familiarity with "Lean" or "design thinking" principles A background of managing people and working with senior stakeholders A leader who can balance technical execution with the human side of change Excellent verbal and written communication skills Work with a lot of autonomy Highly resilient with the ability to prioritise and multi task effectively Proven problem-solving skills with the ability to form well thought out conclusions and recommendations. If you want to join one of the world's largest, leading recruitment organisations, in a position that will see you engaging with key stakeholders and taking responsibility for delivering a first class service to your candidates and client then please do get in touch today with Sam Badger by applying to the vacancy. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
We are currently recruiting for a Claims Handler to join our client's growing and collaborative team based in either Manchester or Surrey. This role will primarily involve handling legal expenses insurance claims from notification through to settlement, while also supporting the formal complaints process. Ideally, we are looking for someone who has direct experience handling formal complaints, however we would also consider candidates with broader complaints handling experience within insurance. Full training will be provided. Operating within a niche but vital area of the insurance market, our client works closely with leading UK law firms to help ensure access to justice through robust legal expenses insurance solutions. The business is known for its collaborative culture, strong technical expertise and investment in its people. Previous or current Legal Expenses Insurance experience would be desirable, although candidates from other insurance claims classes will also be considered depending on experience. This could be a super strong opportunity to build a career in a highly regulated niche sector. Please note that the Manchester team travels to Surrey for a week- once in two months to collaborate and work together. The role As a Claims and Complaints Handler, you will: Manage legal expenses insurance claims from notification through to settlement. Provide support with the formal complaints handling process, ensuring complaints are managed effectively from start to finish. Liaise with clients, intermediaries and third parties. Maintain the highest levels of customer service and professionalism. About you We are keen to hear from candidates who have: At least 1- 2 years' insurance experience in a similar role. Ideally experience dealing with formal complaints in line with FCA regulations. Strong organisation and time management skills with excellent attention to detail. The ability to communicate confidently with senior stakeholders and external parties. Excellent interpersonal and communication skills across phone, digital and face-to-face channels A proactive approach to learning and professional development Insurance or legal qualifications would be beneficial but are not essential. About the team You will join a supportive and collaborative Surrey or Manchester-based claims team, with close links to the wider business. The role offers: A structured induction and onboarding programme. Regular in-person support from the Claims Manager. Opportunities to collaborate with colleagues across other UK offices. Clear development and progression pathways. Candidates from any line of insurance claims (including liability, PI, commercial or title claims) will be considered provided they have strong policy coverage assessment experience. This is a fantastic hybrid role, combining days working in the office and from home for a better work-life-balance. You will be working 3 days with your team and 2 days from home. Benefits include- Competitive salary. Private Medical Insurance, Pension scheme, Group Life Cover (after successful probation period completion). Salary Sacrifice Electric Vehicle Scheme. Financial support towards professional qualifications (CII / CILEX) (after probation). Annual salary reviews. Modern, friendly office environment. Find out whether this could be your perfect next move. Call our friendly and experienced team on . At Insure Recruitment, we partner with clients who are committed to building diverse, inclusive, and authentic workplaces. If you're excited about this role but don't meet every requirement, we still encourage you to apply- you could be exactly who we're looking for.
Mar 11, 2026
Full time
We are currently recruiting for a Claims Handler to join our client's growing and collaborative team based in either Manchester or Surrey. This role will primarily involve handling legal expenses insurance claims from notification through to settlement, while also supporting the formal complaints process. Ideally, we are looking for someone who has direct experience handling formal complaints, however we would also consider candidates with broader complaints handling experience within insurance. Full training will be provided. Operating within a niche but vital area of the insurance market, our client works closely with leading UK law firms to help ensure access to justice through robust legal expenses insurance solutions. The business is known for its collaborative culture, strong technical expertise and investment in its people. Previous or current Legal Expenses Insurance experience would be desirable, although candidates from other insurance claims classes will also be considered depending on experience. This could be a super strong opportunity to build a career in a highly regulated niche sector. Please note that the Manchester team travels to Surrey for a week- once in two months to collaborate and work together. The role As a Claims and Complaints Handler, you will: Manage legal expenses insurance claims from notification through to settlement. Provide support with the formal complaints handling process, ensuring complaints are managed effectively from start to finish. Liaise with clients, intermediaries and third parties. Maintain the highest levels of customer service and professionalism. About you We are keen to hear from candidates who have: At least 1- 2 years' insurance experience in a similar role. Ideally experience dealing with formal complaints in line with FCA regulations. Strong organisation and time management skills with excellent attention to detail. The ability to communicate confidently with senior stakeholders and external parties. Excellent interpersonal and communication skills across phone, digital and face-to-face channels A proactive approach to learning and professional development Insurance or legal qualifications would be beneficial but are not essential. About the team You will join a supportive and collaborative Surrey or Manchester-based claims team, with close links to the wider business. The role offers: A structured induction and onboarding programme. Regular in-person support from the Claims Manager. Opportunities to collaborate with colleagues across other UK offices. Clear development and progression pathways. Candidates from any line of insurance claims (including liability, PI, commercial or title claims) will be considered provided they have strong policy coverage assessment experience. This is a fantastic hybrid role, combining days working in the office and from home for a better work-life-balance. You will be working 3 days with your team and 2 days from home. Benefits include- Competitive salary. Private Medical Insurance, Pension scheme, Group Life Cover (after successful probation period completion). Salary Sacrifice Electric Vehicle Scheme. Financial support towards professional qualifications (CII / CILEX) (after probation). Annual salary reviews. Modern, friendly office environment. Find out whether this could be your perfect next move. Call our friendly and experienced team on . At Insure Recruitment, we partner with clients who are committed to building diverse, inclusive, and authentic workplaces. If you're excited about this role but don't meet every requirement, we still encourage you to apply- you could be exactly who we're looking for.