Are you a Bid Writer, Junior Bid Writer or Bid Administrator looking for your next step? Perhaps you have exposure to the Healthcare industry already or are looking to get into it? Look no further. Working for this global leader in healthcare product provision, as a Bid Writer , you ll identify tender opportunities, write complex proposals and submit high-quality tenders. Salary Competitive Location Halifax / Hybrid 4 Days from home Role Type Full time / Permanent / M-F / 8:30-5 Benefits 26 days annual leave rising to 28 + BH (+ Book Your Birthday Off Work and the option to buy/sell/carry over annual leave), pension, Employee Assistance Programme, Bike2Work, free onsite parking, long service recognition, staff discount on our products and access to Perkbox The Role Working closely with the Commercial and Bid Writing teams, you will develop compelling, client-focused content for tenders and proposals. Identifying and summarising tender opportunities, you will support bid/no-bid decisions and coordinate input from various departments to ensure timely, high-quality submissions. Responsibilities include managing the bid process, sourcing opportunities, maintaining relationships with internal and external stakeholders, and supporting sales during tender evaluations. You will research clients to tailor responses, proofread submissions, ensure compliance with tender requirements, and manage post-tender clarifications. Additionally, you will contribute to the bid library, refine tender processes, and oversee contract handovers. This role is ideal for someone detail-oriented, proactive, and skilled in writing winning tender submissions. If you have had exposure to the Healthcare industry, NHS or research projects this will be handy! You'll have full training provided and don't necessarily have to have many years of bid-writing experience. We are recruiting for attitude and potential. Sound like you? Apply today.
Jan 22, 2026
Full time
Are you a Bid Writer, Junior Bid Writer or Bid Administrator looking for your next step? Perhaps you have exposure to the Healthcare industry already or are looking to get into it? Look no further. Working for this global leader in healthcare product provision, as a Bid Writer , you ll identify tender opportunities, write complex proposals and submit high-quality tenders. Salary Competitive Location Halifax / Hybrid 4 Days from home Role Type Full time / Permanent / M-F / 8:30-5 Benefits 26 days annual leave rising to 28 + BH (+ Book Your Birthday Off Work and the option to buy/sell/carry over annual leave), pension, Employee Assistance Programme, Bike2Work, free onsite parking, long service recognition, staff discount on our products and access to Perkbox The Role Working closely with the Commercial and Bid Writing teams, you will develop compelling, client-focused content for tenders and proposals. Identifying and summarising tender opportunities, you will support bid/no-bid decisions and coordinate input from various departments to ensure timely, high-quality submissions. Responsibilities include managing the bid process, sourcing opportunities, maintaining relationships with internal and external stakeholders, and supporting sales during tender evaluations. You will research clients to tailor responses, proofread submissions, ensure compliance with tender requirements, and manage post-tender clarifications. Additionally, you will contribute to the bid library, refine tender processes, and oversee contract handovers. This role is ideal for someone detail-oriented, proactive, and skilled in writing winning tender submissions. If you have had exposure to the Healthcare industry, NHS or research projects this will be handy! You'll have full training provided and don't necessarily have to have many years of bid-writing experience. We are recruiting for attitude and potential. Sound like you? Apply today.
OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we're a long way from done! BUSINESS Join us on a mission to transform how 300+ commercial and operations professionals work every day - by putting Salesforce at the heart of our business. As part of the Business Innovation team, you won't just maintain a system - you'll contribute the evolution of our internal platform strategy. Your role is to empower teams by removing friction, replacing redundant tools, and ensuring Salesforce becomes a single source of truth for how we operate and grow. We're looking for someone who sees beyond config and code - someone ready to take ownership, drive adoption, and shape the future of our platform. You'll play a key role in bringing every user fully onto Salesforce, embedding best practices, and preparing the business to harness automation and AI at scale. If you're a Salesforce admin - with the vision to drive impact and the skills to bring others with you - this is your opportunity. YOUR MISSION We're looking for a Junior Salesforce Administrator to help us scale our internal platforms and processes as we continue to grow at pace. Sitting within the Business Innovation team, you'll help the end-to-end delivery of Salesforce initiatives that power our Sales, Customer Experience, and Operations teams. This is a strategic, hands-on role - all while working closely with senior stakeholders. KEY RESPONSIBILITIES Act as first line support for Salesforce users, handling day to day questions, access requests, and minor issues, and escalating more complex problems with clear context and reproductions steps. Support the intake and triage of Salesforce change requests, helping capture requirements, define acceptance criteria, and maintain clear ticket updates. Maintain core Salesforce configuration across Sales Cloud and or Service Cloud, including fields, page layouts, record types, validation rules, picklists, and basic permission structures (profiles, permission sets, roles) under guidance. Create and maintain reports, dashboards, and list views to support sales and operations reporting needs, and help users self serve through clear documentation. Own data quality routines: monitoring data hygiene, assisting with imports and updates (where appropriate), identifying duplicates, and flagging data issues and trends. Support user onboarding and adoption: contribute to enablement materials (how to guides, FAQs, release notes), and assist with training sessions for new joiners and existing teams. Assist UAT and release readiness for new features: coordinate testing feedback, log defects, validate fixes, and support post release checks. Implement small process improvements and basic automation using Flow and standard approvals, following team patterns and getting reviews for higher impact changes. Contribute to continuous improvement by documenting existing processes, highlighting technical debt, and suggesting pragmatic enhancements that reduce manual work. KEY REQUIREMENTS 1 to 2+ years of Salesforce administration experience (or equivalent hands on experience) supporting business users. Comfortable with Salesforce fundamentals: objects, fields, page layouts, record types, validation rules, and permissions (profiles, permission sets, roles). Working knowledge of Salesforce reporting (reports, dashboards, list views) and the ability to translate stakeholder questions into useful outputs. Basic to intermediate experience with Salesforce Flow, with an understanding of safe change practices (testing, documentation, change control). Strong attention to detail and a structured approach to ticket handling, prioritisation, and stakeholder updates. Experience working with task and delivery tools (e.g., Asana, Jira, or similar) and following a support or agile workflow. Clear communicator who enjoys helping others and improving day to day ways of working. BONUS POINTS Salesforce Administrator Certification (preferred) or actively working towards it. Exposure to data management practices (imports, deduplication, validation, field mapping). Familiarity with sandbox vs production ways of working and basic release processes. Awareness of integrations and data sync concepts (monitoring, field mapping issues), even if not building integrations. INTERVIEW PROCESS Introductory call with our Talent team Technical Interview with the Hiring Manager Case study Interview Values Interview WHAT'S IN IT FOR YOU Competitive comp package 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! Employee-friendly share options Pension scheme via Royal London - up to 5% company contribution Vitality private healthcare insurance Life Assurance - 4x annual salary Monthly coaching sessions with Spill - our mental wellbeing partner Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies Bubble childcare support and discounted nanny fees for little ones 'Work from abroad for a month' annual scheme Generous learning and development budget £500 home office budget Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
Jan 22, 2026
Full time
OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we're a long way from done! BUSINESS Join us on a mission to transform how 300+ commercial and operations professionals work every day - by putting Salesforce at the heart of our business. As part of the Business Innovation team, you won't just maintain a system - you'll contribute the evolution of our internal platform strategy. Your role is to empower teams by removing friction, replacing redundant tools, and ensuring Salesforce becomes a single source of truth for how we operate and grow. We're looking for someone who sees beyond config and code - someone ready to take ownership, drive adoption, and shape the future of our platform. You'll play a key role in bringing every user fully onto Salesforce, embedding best practices, and preparing the business to harness automation and AI at scale. If you're a Salesforce admin - with the vision to drive impact and the skills to bring others with you - this is your opportunity. YOUR MISSION We're looking for a Junior Salesforce Administrator to help us scale our internal platforms and processes as we continue to grow at pace. Sitting within the Business Innovation team, you'll help the end-to-end delivery of Salesforce initiatives that power our Sales, Customer Experience, and Operations teams. This is a strategic, hands-on role - all while working closely with senior stakeholders. KEY RESPONSIBILITIES Act as first line support for Salesforce users, handling day to day questions, access requests, and minor issues, and escalating more complex problems with clear context and reproductions steps. Support the intake and triage of Salesforce change requests, helping capture requirements, define acceptance criteria, and maintain clear ticket updates. Maintain core Salesforce configuration across Sales Cloud and or Service Cloud, including fields, page layouts, record types, validation rules, picklists, and basic permission structures (profiles, permission sets, roles) under guidance. Create and maintain reports, dashboards, and list views to support sales and operations reporting needs, and help users self serve through clear documentation. Own data quality routines: monitoring data hygiene, assisting with imports and updates (where appropriate), identifying duplicates, and flagging data issues and trends. Support user onboarding and adoption: contribute to enablement materials (how to guides, FAQs, release notes), and assist with training sessions for new joiners and existing teams. Assist UAT and release readiness for new features: coordinate testing feedback, log defects, validate fixes, and support post release checks. Implement small process improvements and basic automation using Flow and standard approvals, following team patterns and getting reviews for higher impact changes. Contribute to continuous improvement by documenting existing processes, highlighting technical debt, and suggesting pragmatic enhancements that reduce manual work. KEY REQUIREMENTS 1 to 2+ years of Salesforce administration experience (or equivalent hands on experience) supporting business users. Comfortable with Salesforce fundamentals: objects, fields, page layouts, record types, validation rules, and permissions (profiles, permission sets, roles). Working knowledge of Salesforce reporting (reports, dashboards, list views) and the ability to translate stakeholder questions into useful outputs. Basic to intermediate experience with Salesforce Flow, with an understanding of safe change practices (testing, documentation, change control). Strong attention to detail and a structured approach to ticket handling, prioritisation, and stakeholder updates. Experience working with task and delivery tools (e.g., Asana, Jira, or similar) and following a support or agile workflow. Clear communicator who enjoys helping others and improving day to day ways of working. BONUS POINTS Salesforce Administrator Certification (preferred) or actively working towards it. Exposure to data management practices (imports, deduplication, validation, field mapping). Familiarity with sandbox vs production ways of working and basic release processes. Awareness of integrations and data sync concepts (monitoring, field mapping issues), even if not building integrations. INTERVIEW PROCESS Introductory call with our Talent team Technical Interview with the Hiring Manager Case study Interview Values Interview WHAT'S IN IT FOR YOU Competitive comp package 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! Employee-friendly share options Pension scheme via Royal London - up to 5% company contribution Vitality private healthcare insurance Life Assurance - 4x annual salary Monthly coaching sessions with Spill - our mental wellbeing partner Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies Bubble childcare support and discounted nanny fees for little ones 'Work from abroad for a month' annual scheme Generous learning and development budget £500 home office budget Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
Own the operational backbone behind secure alarm services-orders, billing, connectivity, and more. As a Senior Administrator in AddSecure's NGP Operations team, you'll own end to end service delivery for ARCs and installers-from orders and returns to billing and connectivity. You'll also mentor colleagues and improve processes. AddSecure is a leading European provider of secure IoT connectivity and end to end solutions. We help customers optimise operations, drive business value, and protect vital functions. Our business unit Smart Alarms delivers secure monitored alarm transmission and reliable crisis communication solutions-helping organisations and rescue teams prevent incidents and respond when emergencies occur. The team NGP (Next Generation Platform) Operations keeps AddSecure's customer facing services running and supports the internal systems behind secure alarm transmission, remote management, and dedicated connectivity. About the job As Senior Administrator, you'll own day to day service delivery for ARCs and installers-from orders, returns and billing to connectivity services-and help strengthen the team through mentoring, process improvement, and platform testing in collaboration with internal teams. Customer & service administration Respond to delivery, returns and billing enquiries via email and telephone Assess and forward sales enquiries to members of the NGP sales team Support ARCs with subscription and service changes (alarm grading, transfers, reactivations, cessations) Monitor ARC use of the e commerce portal and help resolve order/invoicing issues Connectivity & supplier coordination Order and progress new broadband connections for customers of AddSecure's in house ISP Liaise with BT and Openreach to coordinate installation and repair work for fibre/copper broadband Manage and reconcile invoices from BT Wholesale and related organisations Liaise with cellular data providers to monitor SIM activity and service performance Manage invoices issued by cellular data providers Quality & team development Contribute to quality assurance and testing across existing and new products (plan/execute tests, document outcomes, track defects) Mentor and support junior administrators; review and improve admin policies and procedures About you You're customer focused, proactive, and calm under pressure. You like building structure, spotting issues early, and taking ownership through to resolution. You're comfortable working across multiple systems and you can explain technical topics clearly to people with different levels of knowledge. You document as you go-so work is easy to follow, audit, and hand over. We also believe you bring: A strong customer focus and professional service mindset A calm, direct and friendly telephone manner Ability to work well within a team and independently High computer literacy and confidence working in several systems at once Clear, concise written and spoken English The habit of documenting tasks as you work Ability to explore and understand problems independently Ability to understand how systems connect and interact Basic understanding of how confidential information should be protected and used Education and experience Essential: Working knowledge of Microsoft Office Undergraduate degree Or one of the following: 5+ years' experience in the supply and support of alarm signalling hardware and software services, or 5+ years' experience supporting network connectivity services to the UK alarm industry (landline and/or cellular data) Desirable: Experience working for an ISP and using BT Wholesale tools/services Experience coordinating installations/repairs with Openreach Experience working alongside logistics and delivery businesses Familiarity with Salesforce Knowledge of the UK alarm signalling market and its regulatory landscape Intermediate Excel skills We offer Our employees are our greatest asset and for us it is of great importance to build a culture where our employees thrive and want to perform. You will be part of a motivated team in an international company. In addition, we offer: Insurance package Pension 25 days annual leave Parking Health care benefits We're all change makers! If you seek a company that encourages you to be yourself and to have fun at work, where your work contributes to a safer, smarter, and more sustainable world, then AddSecure might be your destination. Join our growing international team, where each day is an opportunity to make a real difference. Would you like to take part in our journey? Apply by attaching your CV and answering a couple of questions, we look forward to receiving your application. We work competence based throughout the process, and this includes psychological tests, interviews, and reference taking. For this reason, we use Alva Lab's assessment methods to help us identify candidates most likely to thrive and fit the role. We conduct background checks on all our employees, and you need to be eligible to work in UK. Successful applicants for this role may need to undergo additional or recurring background checks during their time with AddSecure.
Jan 22, 2026
Full time
Own the operational backbone behind secure alarm services-orders, billing, connectivity, and more. As a Senior Administrator in AddSecure's NGP Operations team, you'll own end to end service delivery for ARCs and installers-from orders and returns to billing and connectivity. You'll also mentor colleagues and improve processes. AddSecure is a leading European provider of secure IoT connectivity and end to end solutions. We help customers optimise operations, drive business value, and protect vital functions. Our business unit Smart Alarms delivers secure monitored alarm transmission and reliable crisis communication solutions-helping organisations and rescue teams prevent incidents and respond when emergencies occur. The team NGP (Next Generation Platform) Operations keeps AddSecure's customer facing services running and supports the internal systems behind secure alarm transmission, remote management, and dedicated connectivity. About the job As Senior Administrator, you'll own day to day service delivery for ARCs and installers-from orders, returns and billing to connectivity services-and help strengthen the team through mentoring, process improvement, and platform testing in collaboration with internal teams. Customer & service administration Respond to delivery, returns and billing enquiries via email and telephone Assess and forward sales enquiries to members of the NGP sales team Support ARCs with subscription and service changes (alarm grading, transfers, reactivations, cessations) Monitor ARC use of the e commerce portal and help resolve order/invoicing issues Connectivity & supplier coordination Order and progress new broadband connections for customers of AddSecure's in house ISP Liaise with BT and Openreach to coordinate installation and repair work for fibre/copper broadband Manage and reconcile invoices from BT Wholesale and related organisations Liaise with cellular data providers to monitor SIM activity and service performance Manage invoices issued by cellular data providers Quality & team development Contribute to quality assurance and testing across existing and new products (plan/execute tests, document outcomes, track defects) Mentor and support junior administrators; review and improve admin policies and procedures About you You're customer focused, proactive, and calm under pressure. You like building structure, spotting issues early, and taking ownership through to resolution. You're comfortable working across multiple systems and you can explain technical topics clearly to people with different levels of knowledge. You document as you go-so work is easy to follow, audit, and hand over. We also believe you bring: A strong customer focus and professional service mindset A calm, direct and friendly telephone manner Ability to work well within a team and independently High computer literacy and confidence working in several systems at once Clear, concise written and spoken English The habit of documenting tasks as you work Ability to explore and understand problems independently Ability to understand how systems connect and interact Basic understanding of how confidential information should be protected and used Education and experience Essential: Working knowledge of Microsoft Office Undergraduate degree Or one of the following: 5+ years' experience in the supply and support of alarm signalling hardware and software services, or 5+ years' experience supporting network connectivity services to the UK alarm industry (landline and/or cellular data) Desirable: Experience working for an ISP and using BT Wholesale tools/services Experience coordinating installations/repairs with Openreach Experience working alongside logistics and delivery businesses Familiarity with Salesforce Knowledge of the UK alarm signalling market and its regulatory landscape Intermediate Excel skills We offer Our employees are our greatest asset and for us it is of great importance to build a culture where our employees thrive and want to perform. You will be part of a motivated team in an international company. In addition, we offer: Insurance package Pension 25 days annual leave Parking Health care benefits We're all change makers! If you seek a company that encourages you to be yourself and to have fun at work, where your work contributes to a safer, smarter, and more sustainable world, then AddSecure might be your destination. Join our growing international team, where each day is an opportunity to make a real difference. Would you like to take part in our journey? Apply by attaching your CV and answering a couple of questions, we look forward to receiving your application. We work competence based throughout the process, and this includes psychological tests, interviews, and reference taking. For this reason, we use Alva Lab's assessment methods to help us identify candidates most likely to thrive and fit the role. We conduct background checks on all our employees, and you need to be eligible to work in UK. Successful applicants for this role may need to undergo additional or recurring background checks during their time with AddSecure.
Manufacturing Administrator Location: Near Yeovil Perm role £ 26,000 - 30,000 DOE My client, a well-established and successful family-owned FMCG manufacturing business, is seeking to appoint a Manufacturing Administrator / Stock and Sales Administrator for their facility located on the outskirts of Yeovil, near Wincanton. Operating from contemporary premises, the appointed Administrator will play a pivotal role within the office team, providing technical and quality support, managing stock administration for production, and assisting the accounts department with sales administration. This position is particularly suited to candidates possessing prior experience in manufacturing administration who are keen to further develop their careers. Key Responsibilities: Complete, process, and file documentation related to Goods In, Goods Out, and stock control. Support comprehensive stock traceability throughout the manufacturing process. Maintain accurate records using an ERP/MRP system. Assist with client sales, technical, and quality enquiries. Manage internal stock and facilitate physical stock checks. Provide general sales and office administrative support. Skills & Experience Required: Proficient in computer usage, preferably with experience in modern MRP systems, specifically Bills of Material. Previous background in manufacturing, food, beverage, pharmaceutical, or packaging industries is preferred. Strong analytical, numerical, and communication abilities. Exceptional attention to detail. Effective communication skills for regular interaction with factory personnel and customers. Excellent organisational skills, both written and verbal, essential due to the high volume of products managed. Collaborative team player, adept at multitasking and willing to be hands-on. Benefits: Competitive base salary (dependent on experience) 28 days holiday including bank holidays Pension scheme Modern kitchen facilities On-site parking Career development opportunities Open-plan office environment Christmas shutdown Working hours: Monday to Friday, 08:30-16:30 This role is commutable from Yeovil, Wincanton, Shepton mallet, Castle Cary, Martock, Somerton and may suit a candidate that has previously worked in stock control as a junior administrator, stock controller, QA Quality auditor, Technical administrator, ERP administrator, Technical assistant
Jan 20, 2026
Full time
Manufacturing Administrator Location: Near Yeovil Perm role £ 26,000 - 30,000 DOE My client, a well-established and successful family-owned FMCG manufacturing business, is seeking to appoint a Manufacturing Administrator / Stock and Sales Administrator for their facility located on the outskirts of Yeovil, near Wincanton. Operating from contemporary premises, the appointed Administrator will play a pivotal role within the office team, providing technical and quality support, managing stock administration for production, and assisting the accounts department with sales administration. This position is particularly suited to candidates possessing prior experience in manufacturing administration who are keen to further develop their careers. Key Responsibilities: Complete, process, and file documentation related to Goods In, Goods Out, and stock control. Support comprehensive stock traceability throughout the manufacturing process. Maintain accurate records using an ERP/MRP system. Assist with client sales, technical, and quality enquiries. Manage internal stock and facilitate physical stock checks. Provide general sales and office administrative support. Skills & Experience Required: Proficient in computer usage, preferably with experience in modern MRP systems, specifically Bills of Material. Previous background in manufacturing, food, beverage, pharmaceutical, or packaging industries is preferred. Strong analytical, numerical, and communication abilities. Exceptional attention to detail. Effective communication skills for regular interaction with factory personnel and customers. Excellent organisational skills, both written and verbal, essential due to the high volume of products managed. Collaborative team player, adept at multitasking and willing to be hands-on. Benefits: Competitive base salary (dependent on experience) 28 days holiday including bank holidays Pension scheme Modern kitchen facilities On-site parking Career development opportunities Open-plan office environment Christmas shutdown Working hours: Monday to Friday, 08:30-16:30 This role is commutable from Yeovil, Wincanton, Shepton mallet, Castle Cary, Martock, Somerton and may suit a candidate that has previously worked in stock control as a junior administrator, stock controller, QA Quality auditor, Technical administrator, ERP administrator, Technical assistant
Salary 30,000, Outskirts of Brighton, 9am- 5:30pm Monday-Friday, Permanent, 5 weeks holiday plus bank holidays, Excellent benefits package The Role An exciting opportunity has arisen for an Assistant Buyer to join a leading wholesale supplier within the hair and beauty industry. This office-based role will see you supporting the Commercial Team in planning, and managing product ranges and stock availability to maximise sales and profitability. You will report to the Category Manager and supervise a small team of Buying Administrators, ensuring smooth operations and effective communication across the business. Key responsibilities include: Managing replenishment orders to maintain product availability Forecasting stock for new product introductions in line with category requirements Reviewing low stock and out-of-stock requests, taking corrective action Implementing price changes across systems Managing stock for promotions and VAT-free events, directing the Buying Admin team as appropriate Assisting the Category Manager with supplier negotiations by preparing data and reviewing costings Attending supplier meetings as required Collaborating with Marketing, Ecommerce, and Finance teams to ensure a cohesive approach Liaising with Warehouse, suppliers, and stores to maintain clear communication Requirements Previous buying or merchandising experience is highly desirable, along with strong attention to detail, excellent communication skills, and the ability to multitask effectively. Analytical and numeracy skills are essential, as is a flexible, "can-do" attitude. Experience supervising a small team and knowledge of the hair and beauty industry would be advantageous but not essential. This role could suit someone who has worked as a Buying Assistant, Merchandising Assistant, or Junior Buyer. Company Information Our client is a well-established, family-run business with a strong presence in the UK and Ireland. They pride themselves on offering a comprehensive range of professional products and delivering exceptional service to industry professionals. The company values collaboration, innovation, and a supportive working environment. Package Salary 30,000 per annum 5 weeks paid annual leave plus bank holidays Discretionary bonus scheme (part company, part individual KPI) Discount on all hair and beauty products Discounts on various retailers and health clubs via Employee Benefits App Online GP service Employee Assistance Helpline Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Jan 20, 2026
Full time
Salary 30,000, Outskirts of Brighton, 9am- 5:30pm Monday-Friday, Permanent, 5 weeks holiday plus bank holidays, Excellent benefits package The Role An exciting opportunity has arisen for an Assistant Buyer to join a leading wholesale supplier within the hair and beauty industry. This office-based role will see you supporting the Commercial Team in planning, and managing product ranges and stock availability to maximise sales and profitability. You will report to the Category Manager and supervise a small team of Buying Administrators, ensuring smooth operations and effective communication across the business. Key responsibilities include: Managing replenishment orders to maintain product availability Forecasting stock for new product introductions in line with category requirements Reviewing low stock and out-of-stock requests, taking corrective action Implementing price changes across systems Managing stock for promotions and VAT-free events, directing the Buying Admin team as appropriate Assisting the Category Manager with supplier negotiations by preparing data and reviewing costings Attending supplier meetings as required Collaborating with Marketing, Ecommerce, and Finance teams to ensure a cohesive approach Liaising with Warehouse, suppliers, and stores to maintain clear communication Requirements Previous buying or merchandising experience is highly desirable, along with strong attention to detail, excellent communication skills, and the ability to multitask effectively. Analytical and numeracy skills are essential, as is a flexible, "can-do" attitude. Experience supervising a small team and knowledge of the hair and beauty industry would be advantageous but not essential. This role could suit someone who has worked as a Buying Assistant, Merchandising Assistant, or Junior Buyer. Company Information Our client is a well-established, family-run business with a strong presence in the UK and Ireland. They pride themselves on offering a comprehensive range of professional products and delivering exceptional service to industry professionals. The company values collaboration, innovation, and a supportive working environment. Package Salary 30,000 per annum 5 weeks paid annual leave plus bank holidays Discretionary bonus scheme (part company, part individual KPI) Discount on all hair and beauty products Discounts on various retailers and health clubs via Employee Benefits App Online GP service Employee Assistance Helpline Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world's leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We're also transforming business travel with a new corporate travel solution, KAYAK for Business. As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands, including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world. About position: We are looking for a Salesforce Administrator to support Commercial, Finance, Operations and Analytics functions on our highly developed KAYAK Salesforce instance. Administrator responsibilities include org management, data manipulation, deployments, supervision of the support queue, and requirements gathering and configuration for small-to-medium size enhancements. You will report into our Salesforce Product Owner as the designated system administrator and work alongside our talented and helpful team of Salesforce engineers and specialists. This role will be required to work from our London office at least 3 days per week. In this role you will: Handle routine changes to user access, org settings, automation logic, custom metadata, and configuration of objects, fields and features. Supervise and support maintenance of the Salesforce user support queue in Jira, delegating direct ზ most support tickets to the junior analyst and guiding the way on effective support processes. Perform frequent data manipulation in the Salesforce Data Loader and in Excel이에. Develop familiarity with other applications adjacent to Kayak Salesforce such as NetSuite, Google Ad Manager, DocuSign and Conga, in order to provide comprehensive support to stakeholders. Manage small-to-medium size enhancement projects from requirements gathering through to ticket management in JIRA, to hands on system configuration, to testing, to deployment using Gearset. Please apply if you have: Extensive experience with user support and user acceptance testing, preferably for Salesforce. Experience triaging and managing tickets in Jira or similar tools. Comfort analyzing and manipulating تاہم Excel (intermediate level or equivalent experience). Practical experience administering Salesforce or equivalent CRM/platform experience; certification is a plus, not required. Interest in Advertising Sales, Finance Operations, or meta search technology. Strong attention to detail and the ability to work independently in a fast moving environment. Willingness to learn and adapt as processes change. Bonus skills: Experience with NetSuite, Google Ad Manager, DocuSign, Conga, Gearset or similar tools. Exposure to Finance Operations or Ad Sales. Advanced Salesforce experience or platform migration/change management experience. Benefits and Perks: Work from (almost) anywhere for up to 20 days per year Focus on mental health and well being: Company paid therapy sessions through SpringHealth Company paid subscription to HeadSpace Company wide week off obed a year - the whole team fully recharges (and returns without a pile up of work!) No meeting Fridays Paid parental leave Generous paid vacation + time off for your birthday Paid volunteer time Focus on your career growth: Development Dollars Leadership development Access to thousands of on demand e learnings Travel Discounts lo> Employee Resource Groups dold> trextra> 5 weeks paid vacation %Insurance with ansatte> Income protection and life assurance Employee Assistance Program - including 24/7 GP & free legal advice Pension plan contributions Discounted gym membership Bike2Work Season ticket loan Social events & Thursday happy hours Free lunch 2 days per week Inclusion At KAYAK, we want everyone to have the space to grow, share ideas and do great work. That's why we're focused on hiring the best talent from all walks of life and experiences, supporting them well and making sure no one feels like they have to fit a mold to belong here. Need any adjustments for the interview, application or on the job? No problem - just give us a heads up. We've got you.
Jan 16, 2026
Full time
KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world's leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We're also transforming business travel with a new corporate travel solution, KAYAK for Business. As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands, including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world. About position: We are looking for a Salesforce Administrator to support Commercial, Finance, Operations and Analytics functions on our highly developed KAYAK Salesforce instance. Administrator responsibilities include org management, data manipulation, deployments, supervision of the support queue, and requirements gathering and configuration for small-to-medium size enhancements. You will report into our Salesforce Product Owner as the designated system administrator and work alongside our talented and helpful team of Salesforce engineers and specialists. This role will be required to work from our London office at least 3 days per week. In this role you will: Handle routine changes to user access, org settings, automation logic, custom metadata, and configuration of objects, fields and features. Supervise and support maintenance of the Salesforce user support queue in Jira, delegating direct ზ most support tickets to the junior analyst and guiding the way on effective support processes. Perform frequent data manipulation in the Salesforce Data Loader and in Excel이에. Develop familiarity with other applications adjacent to Kayak Salesforce such as NetSuite, Google Ad Manager, DocuSign and Conga, in order to provide comprehensive support to stakeholders. Manage small-to-medium size enhancement projects from requirements gathering through to ticket management in JIRA, to hands on system configuration, to testing, to deployment using Gearset. Please apply if you have: Extensive experience with user support and user acceptance testing, preferably for Salesforce. Experience triaging and managing tickets in Jira or similar tools. Comfort analyzing and manipulating تاہم Excel (intermediate level or equivalent experience). Practical experience administering Salesforce or equivalent CRM/platform experience; certification is a plus, not required. Interest in Advertising Sales, Finance Operations, or meta search technology. Strong attention to detail and the ability to work independently in a fast moving environment. Willingness to learn and adapt as processes change. Bonus skills: Experience with NetSuite, Google Ad Manager, DocuSign, Conga, Gearset or similar tools. Exposure to Finance Operations or Ad Sales. Advanced Salesforce experience or platform migration/change management experience. Benefits and Perks: Work from (almost) anywhere for up to 20 days per year Focus on mental health and well being: Company paid therapy sessions through SpringHealth Company paid subscription to HeadSpace Company wide week off obed a year - the whole team fully recharges (and returns without a pile up of work!) No meeting Fridays Paid parental leave Generous paid vacation + time off for your birthday Paid volunteer time Focus on your career growth: Development Dollars Leadership development Access to thousands of on demand e learnings Travel Discounts lo> Employee Resource Groups dold> trextra> 5 weeks paid vacation %Insurance with ansatte> Income protection and life assurance Employee Assistance Program - including 24/7 GP & free legal advice Pension plan contributions Discounted gym membership Bike2Work Season ticket loan Social events & Thursday happy hours Free lunch 2 days per week Inclusion At KAYAK, we want everyone to have the space to grow, share ideas and do great work. That's why we're focused on hiring the best talent from all walks of life and experiences, supporting them well and making sure no one feels like they have to fit a mold to belong here. Need any adjustments for the interview, application or on the job? No problem - just give us a heads up. We've got you.
Business Intelligence Analyst Job Profile Business intelligence analysts are responsible for collating and analysing data to identify patterns and predict future trends, which inform short-term and long-term business decisions. As a business intelligence analyst or business analyst, your duties entail developing methodologies to analyse data, complex data modelling, and reporting to senior management. Your technical ability and sense of business acumen will create valuable insights, which will become the driving forces behind every aspect of the business or organisation - from streamlining services to initiatives to boost sales. Responsibilities As a business intelligence analyst, you will typically be responsible for: Reviewing and improving data collation processes. Assessing the validity and accuracy of data collected. Meeting with external and internal stakeholders to find aspects of the business that could benefit from intelligence analysis. Keeping up to date on laws and policies concerning data collection and processing. Utilising data processing software and researching new software packages. Finding data anomalies and issues with data collection strategies which contribute to the collection of unreliable data. Identifying ways to streamline processes and increase efficiency. Identifying trends in buying patterns, product performance and customer behaviour. Liaising with IT departments regarding data storage systems. The starting salary of a junior business intelligence analyst is £32,419 per year. The average salary of a business intelligence analyst is £46,446 per year. The earning potential of a senior business intelligence analyst is £61,078 per year. Working Hours Business intelligence analysts typically work 37.5 hours per week, from 9 am to 5 pm; however, overtime is occasionally required. Due to the demanding nature of the profession, a certain degree of flexibility is required, and part-time roles aren't commonly available. What to Expect Business intelligence analysts undertake a dynamic set of duties, largely revolving around working with vast volumes of data and extrapolating valuable information. The role can be stressful and challenging. However, it is a rewarding role for the right candidates who feel comfortable handling quantitative data; many business analysts report positively on their work-life balance. You may need to travel between local, regional, and international sites within the organisation. The demand for business intelligence analysts is growing in the UK; over the next decade, it has been forecasted that there will be 284,100 new roles. Competition for analyst roles is high, and they don't typically tend to be entry-level positions. Qualifications Most business intelligence analysts hold a bachelor's degree or higher in business intelligence, data science, business administration, economics, or a relevant computer science field. Many employers indicate a preference towards candidates who have a solid foundation in mathematics and statistics, and some will strongly favour candidates with an MBA in business administration. However, master's degrees aren't always required if the candidate holds professional certifications or sufficient work experience. Ideally, your educational background, in addition to your work experience and sense of business acumen, should prove proficiency in programming and advanced database interrogation. Skills As a business intelligence analyst, you will need: To be proficient in analysing large sets of data to extract meaningful insights. Technical expertise and proficiency in popular database systems, such as Oracle and SQL. Advanced Excel skills, including an ability to use complex formulas. Familiarity with programming languages, business intelligence tools, and data modelling techniques. Confidence in your problem-solving skills. Creative and critical thinking skills to enable you to approach issues with a questioning and logical mind. Strong written and verbal communication skills which allow you to convey complex insights and liaise with stakeholders who may not have a strong technical background. The ability to understand business processes, objectives, and strategies. Time management and resource allocation skills which allow you to effectively manage projects and deadlines. An understanding of data protection laws - especially when handling sensitive information. A willingness to keep up with the latest trends in data analytics and business intelligence technologies. To be comfortable with collaboration and teamwork. The ability to handle sensitive data responsibly and ethically. Work Experience To create a solid foundation for a career in business intelligence, candidates will typically need work experience which hones their data analysis skills, technical proficiency, and business understanding. The common roles used as stepping stones into the industry include data analyst, junior business analyst, database administrator, database developer, market research analyst, IT support analyst, financial analyst, statistical analyst, operations analyst, and reporting analyst roles. As with many technical roles, the career prospects for business intelligence analysts are incredibly promising. There is no shortage of pathways for specialisation and advancement once experience has been gained and skills have been demonstrated. Areas in which BI analysts can specialise include marketing analytics, healthcare analytics, and financial analytics. In addition to progressing into senior, manager, lead and strategic roles, BI analysts can consider careers in data science, business intelligence consultancy, or becoming a business intelligence architect, director of analytics, product manager, or chief data officer. These career paths reflect the increasing importance of data-driven decision-making in business and the diverse opportunities available for people skilled in business intelligence and analytics. Employers Business Intelligence Analysts are employed across a wide range of sectors. Some of the main employers include: Healthcare, including the NHS and private healthcare providers. Financial services, such as insurance companies, investment firms and banks. Telecommunication and technology companies. Government and the public sector. E-commerce companies and large retail brands. Logistical and manufacturing companies. Research and education institutions. Utility companies.
Jan 16, 2026
Full time
Business Intelligence Analyst Job Profile Business intelligence analysts are responsible for collating and analysing data to identify patterns and predict future trends, which inform short-term and long-term business decisions. As a business intelligence analyst or business analyst, your duties entail developing methodologies to analyse data, complex data modelling, and reporting to senior management. Your technical ability and sense of business acumen will create valuable insights, which will become the driving forces behind every aspect of the business or organisation - from streamlining services to initiatives to boost sales. Responsibilities As a business intelligence analyst, you will typically be responsible for: Reviewing and improving data collation processes. Assessing the validity and accuracy of data collected. Meeting with external and internal stakeholders to find aspects of the business that could benefit from intelligence analysis. Keeping up to date on laws and policies concerning data collection and processing. Utilising data processing software and researching new software packages. Finding data anomalies and issues with data collection strategies which contribute to the collection of unreliable data. Identifying ways to streamline processes and increase efficiency. Identifying trends in buying patterns, product performance and customer behaviour. Liaising with IT departments regarding data storage systems. The starting salary of a junior business intelligence analyst is £32,419 per year. The average salary of a business intelligence analyst is £46,446 per year. The earning potential of a senior business intelligence analyst is £61,078 per year. Working Hours Business intelligence analysts typically work 37.5 hours per week, from 9 am to 5 pm; however, overtime is occasionally required. Due to the demanding nature of the profession, a certain degree of flexibility is required, and part-time roles aren't commonly available. What to Expect Business intelligence analysts undertake a dynamic set of duties, largely revolving around working with vast volumes of data and extrapolating valuable information. The role can be stressful and challenging. However, it is a rewarding role for the right candidates who feel comfortable handling quantitative data; many business analysts report positively on their work-life balance. You may need to travel between local, regional, and international sites within the organisation. The demand for business intelligence analysts is growing in the UK; over the next decade, it has been forecasted that there will be 284,100 new roles. Competition for analyst roles is high, and they don't typically tend to be entry-level positions. Qualifications Most business intelligence analysts hold a bachelor's degree or higher in business intelligence, data science, business administration, economics, or a relevant computer science field. Many employers indicate a preference towards candidates who have a solid foundation in mathematics and statistics, and some will strongly favour candidates with an MBA in business administration. However, master's degrees aren't always required if the candidate holds professional certifications or sufficient work experience. Ideally, your educational background, in addition to your work experience and sense of business acumen, should prove proficiency in programming and advanced database interrogation. Skills As a business intelligence analyst, you will need: To be proficient in analysing large sets of data to extract meaningful insights. Technical expertise and proficiency in popular database systems, such as Oracle and SQL. Advanced Excel skills, including an ability to use complex formulas. Familiarity with programming languages, business intelligence tools, and data modelling techniques. Confidence in your problem-solving skills. Creative and critical thinking skills to enable you to approach issues with a questioning and logical mind. Strong written and verbal communication skills which allow you to convey complex insights and liaise with stakeholders who may not have a strong technical background. The ability to understand business processes, objectives, and strategies. Time management and resource allocation skills which allow you to effectively manage projects and deadlines. An understanding of data protection laws - especially when handling sensitive information. A willingness to keep up with the latest trends in data analytics and business intelligence technologies. To be comfortable with collaboration and teamwork. The ability to handle sensitive data responsibly and ethically. Work Experience To create a solid foundation for a career in business intelligence, candidates will typically need work experience which hones their data analysis skills, technical proficiency, and business understanding. The common roles used as stepping stones into the industry include data analyst, junior business analyst, database administrator, database developer, market research analyst, IT support analyst, financial analyst, statistical analyst, operations analyst, and reporting analyst roles. As with many technical roles, the career prospects for business intelligence analysts are incredibly promising. There is no shortage of pathways for specialisation and advancement once experience has been gained and skills have been demonstrated. Areas in which BI analysts can specialise include marketing analytics, healthcare analytics, and financial analytics. In addition to progressing into senior, manager, lead and strategic roles, BI analysts can consider careers in data science, business intelligence consultancy, or becoming a business intelligence architect, director of analytics, product manager, or chief data officer. These career paths reflect the increasing importance of data-driven decision-making in business and the diverse opportunities available for people skilled in business intelligence and analytics. Employers Business Intelligence Analysts are employed across a wide range of sectors. Some of the main employers include: Healthcare, including the NHS and private healthcare providers. Financial services, such as insurance companies, investment firms and banks. Telecommunication and technology companies. Government and the public sector. E-commerce companies and large retail brands. Logistical and manufacturing companies. Research and education institutions. Utility companies.
At Trustpilot, we're on an incredible journey. At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We're a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way - but there's still an exciting journey ahead of us. We are seeking a Salesforce Specialist II with expertise in building robust and scalable solutions to join Trustpilot's Go To Market Technology department within the Technology organisation. This role will be pivotal in working on large strategic projects in our Salesforce platform, working across our commercial, marketing and customer service teams. The ideal candidate will have a strong background in Salesforce development, a proactive approach to operational excellence, and a keen eye for system architecture, code quality, and process automation. This role will be a key link with the business-wide Salesforce team, which is responsible for the entire company's Salesforce ecosystem. What you'll be doing: Salesforce Development & Architecture: Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs. Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance. Integrate Salesforce with internal and external systems using APIs and various integration patterns. Collaborate closely with the organization-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy. Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimization. Support incident management and processes directly within Salesforce through custom development and troubleshooting. Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions. Responsible for building and maintaining good relationships with other Trustpilot teams, e.g. Global Customer Support & Trust and Safety. Deploying change via CI/CD. Apply declarative change solutions to project delivery work. Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes. Maintain Trustpilot system auditing evidence and documentation. Provide mentoring & coaching to more junior Administrators for skills development. Contribute to a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning. Salesforce Administration: Design, configure, and maintain the Salesforce Service Cloud (SFSC) instance, including customizations, workflows, and integrations with other business applications to drive efficiency, reliability, and user experience enhancements. Provide user support for all functions within GTM. Develop and maintain robust and meaningful reports and dashboards, ensuring they are available and comprehensible to all interested stakeholders. Who you are: Technical Skills: Minimum of Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued. 5+ years of hands on experience as a Salesforce Developer & Admin, specifically with Salesforce Service Cloud, demonstrating a proven track record of designing, developing, and deploying complex programmatic solutions. Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components). Experience with Agentforce is a strong plus. Experience in highly distributed systems with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus. Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events. Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns. Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications. Proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines. Collaboration: Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non technical stakeholders, conduct technical discussions, and mentor team members. Adaptability: A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem. Ability to adapt to changing project requirements and priorities in a dynamic development environment. Process Orientation: Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency. Strong analytical and problem solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively. Who we are: We are the GTM Technology team and are fully responsible for our Salesforce and GTM systems, delivering projects from large strategic change to smaller change requests and servicing our commercial, ops, marketing and service organisations. Our team is predominantly based in London, with some colleagues in Copenhagen and New York. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects. What's in it for you: Use the benefits list for the relevant location. Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us: Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh - it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (). Any offer of employment for this position will be subject to our standard background checks.
Jan 15, 2026
Full time
At Trustpilot, we're on an incredible journey. At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We're a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way - but there's still an exciting journey ahead of us. We are seeking a Salesforce Specialist II with expertise in building robust and scalable solutions to join Trustpilot's Go To Market Technology department within the Technology organisation. This role will be pivotal in working on large strategic projects in our Salesforce platform, working across our commercial, marketing and customer service teams. The ideal candidate will have a strong background in Salesforce development, a proactive approach to operational excellence, and a keen eye for system architecture, code quality, and process automation. This role will be a key link with the business-wide Salesforce team, which is responsible for the entire company's Salesforce ecosystem. What you'll be doing: Salesforce Development & Architecture: Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs. Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance. Integrate Salesforce with internal and external systems using APIs and various integration patterns. Collaborate closely with the organization-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy. Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimization. Support incident management and processes directly within Salesforce through custom development and troubleshooting. Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions. Responsible for building and maintaining good relationships with other Trustpilot teams, e.g. Global Customer Support & Trust and Safety. Deploying change via CI/CD. Apply declarative change solutions to project delivery work. Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes. Maintain Trustpilot system auditing evidence and documentation. Provide mentoring & coaching to more junior Administrators for skills development. Contribute to a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning. Salesforce Administration: Design, configure, and maintain the Salesforce Service Cloud (SFSC) instance, including customizations, workflows, and integrations with other business applications to drive efficiency, reliability, and user experience enhancements. Provide user support for all functions within GTM. Develop and maintain robust and meaningful reports and dashboards, ensuring they are available and comprehensible to all interested stakeholders. Who you are: Technical Skills: Minimum of Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued. 5+ years of hands on experience as a Salesforce Developer & Admin, specifically with Salesforce Service Cloud, demonstrating a proven track record of designing, developing, and deploying complex programmatic solutions. Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components). Experience with Agentforce is a strong plus. Experience in highly distributed systems with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus. Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events. Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns. Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications. Proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines. Collaboration: Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non technical stakeholders, conduct technical discussions, and mentor team members. Adaptability: A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem. Ability to adapt to changing project requirements and priorities in a dynamic development environment. Process Orientation: Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency. Strong analytical and problem solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively. Who we are: We are the GTM Technology team and are fully responsible for our Salesforce and GTM systems, delivering projects from large strategic change to smaller change requests and servicing our commercial, ops, marketing and service organisations. Our team is predominantly based in London, with some colleagues in Copenhagen and New York. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects. What's in it for you: Use the benefits list for the relevant location. Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us: Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh - it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (). Any offer of employment for this position will be subject to our standard background checks.
About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group. This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions. You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels. You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / Einstein Lead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuning Support the rollout of Einstein for Service capabilities, including: Service Replies / Email Drafts Article Recommendations Case Wrap-Up enhancements Case Classification improvements Einstein Copilot Actions and future expansions such as Next Best Action/Service Plans Stay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands on experience configuring Service Cloud in a complex environment. Expert level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error handling principles. Experience with Omni Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non technical stakeholders. Ability to support and guide junior admins and act as a subject matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. The nature of our industry means life at the Telegraph Media Group is fast paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware. To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.
Jan 13, 2026
Full time
About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group. This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions. You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels. You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / Einstein Lead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuning Support the rollout of Einstein for Service capabilities, including: Service Replies / Email Drafts Article Recommendations Case Wrap-Up enhancements Case Classification improvements Einstein Copilot Actions and future expansions such as Next Best Action/Service Plans Stay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands on experience configuring Service Cloud in a complex environment. Expert level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error handling principles. Experience with Omni Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non technical stakeholders. Ability to support and guide junior admins and act as a subject matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. The nature of our industry means life at the Telegraph Media Group is fast paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware. To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.
Senior Salesforce AdministratorLondon Your mobile applicationYou may find making an application much easier from a desktop computer. So why not forward yourself a link to this vacancy to pick up and apply on a desktop or laptop later. Alternatively you can send the link to someone you think would be suitable for the role.Send link About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group.This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions.You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels.You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / EinsteinLead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuningSupport the rollout of Einstein for Service capabilities, including:+ Service Replies / Email Drafts+ Article Recommendations Case Wrap-Up enhancements Case Classification improvements+ Einstein Copilot Actions and future expansions such as Next Best Action/Service PlansStay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands-on experience configuring Service Cloud in a complex environment. Expert-level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error-handling principles. Experience with Omni-Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap-Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second-line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non-technical stakeholders. Ability to support and guide junior admins and act as a subject-matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi-system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever.That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
Jan 09, 2026
Full time
Senior Salesforce AdministratorLondon Your mobile applicationYou may find making an application much easier from a desktop computer. So why not forward yourself a link to this vacancy to pick up and apply on a desktop or laptop later. Alternatively you can send the link to someone you think would be suitable for the role.Send link About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group.This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions.You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels.You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / EinsteinLead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuningSupport the rollout of Einstein for Service capabilities, including:+ Service Replies / Email Drafts+ Article Recommendations Case Wrap-Up enhancements Case Classification improvements+ Einstein Copilot Actions and future expansions such as Next Best Action/Service PlansStay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands-on experience configuring Service Cloud in a complex environment. Expert-level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error-handling principles. Experience with Omni-Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap-Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second-line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non-technical stakeholders. Ability to support and guide junior admins and act as a subject-matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi-system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever.That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
Sales Administrator - Entry-Level Opportunity based in Kent Salary: National Minimum Wage (with potential for progression) Contract: Full-time Due to an internal promotion, we have an exciting opportunity to join our Sales Admin department. This is our most junior role and is perfect for a school leaver or someone in retail work looking for their first office position. We see this as a feeder role -a starting point for a career within our company. Typically, team members spend 1-2 years in this position before moving into another department that best suits their skills and ambitions. If you're eager to learn, motivated, and ready to take your first step into the world of work, we'd love to hear from you. Why This Role? A chance to gain valuable office experience. Supportive environment where personality, work ethic, and potential matter most. Clear progression opportunities within the business. Be part of a friendly team that values collaboration and growth. About the Role Our Sales teams build strong relationships with customers and deliver outstanding service. As a Sales Administrator , you'll play a vital role in supporting them by handling daily admin tasks and ensuring the smooth running of the Sales office. Key Responsibilities: File checking, scanning, and creating order files. Completing quotation request paperwork. Raising new project paperwork and delivering it to relevant departments. Assisting other departments as needed. Carrying out ad-hoc tasks to keep operations running smoothly. What We're Looking For We don't expect extensive experience matters most is your attitude and potential. You'll thrive in this role if you have: Excellent communication skills. A flexible, can-do approach and willingness to support colleagues. Strong attention to detail and ability to work at pace. Basic computer literacy and good organisational skills. Ability to multitask and meet deadlines. Ready to Start Your Career? If you're looking for an opportunity where someone will give you a chance, this is it. Apply today and take the first step toward a rewarding career. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Jan 09, 2026
Full time
Sales Administrator - Entry-Level Opportunity based in Kent Salary: National Minimum Wage (with potential for progression) Contract: Full-time Due to an internal promotion, we have an exciting opportunity to join our Sales Admin department. This is our most junior role and is perfect for a school leaver or someone in retail work looking for their first office position. We see this as a feeder role -a starting point for a career within our company. Typically, team members spend 1-2 years in this position before moving into another department that best suits their skills and ambitions. If you're eager to learn, motivated, and ready to take your first step into the world of work, we'd love to hear from you. Why This Role? A chance to gain valuable office experience. Supportive environment where personality, work ethic, and potential matter most. Clear progression opportunities within the business. Be part of a friendly team that values collaboration and growth. About the Role Our Sales teams build strong relationships with customers and deliver outstanding service. As a Sales Administrator , you'll play a vital role in supporting them by handling daily admin tasks and ensuring the smooth running of the Sales office. Key Responsibilities: File checking, scanning, and creating order files. Completing quotation request paperwork. Raising new project paperwork and delivering it to relevant departments. Assisting other departments as needed. Carrying out ad-hoc tasks to keep operations running smoothly. What We're Looking For We don't expect extensive experience matters most is your attitude and potential. You'll thrive in this role if you have: Excellent communication skills. A flexible, can-do approach and willingness to support colleagues. Strong attention to detail and ability to work at pace. Basic computer literacy and good organisational skills. Ability to multitask and meet deadlines. Ready to Start Your Career? If you're looking for an opportunity where someone will give you a chance, this is it. Apply today and take the first step toward a rewarding career. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Junior Administrator Location: Sevenoaks Salary: 20,800 - 25,400 (NMW age dependent) + package + pension A well-established hard services provider within facilities maintenance is looking for a Junior Administrator to join their growing team in Sevenoaks. This is an excellent opportunity for someone looking to gain hands-on experience across multiple areas of the business, including Helpdesk, Sales, and Accounts. You will support Contract Managers, HVAC service engineers, and building maintenance engineers while delivering a high-quality service to clients. Key Responsibilities: Using Microsoft Office packages daily Managing and responding to incoming emails promptly Day-to-day management of engineers' diaries and schedules Handling incoming client requests Dealing with customer queries, complaints, and problem-solving Supporting engineers with day-to-day issues Working both independently and as part of a team Requirements: Some previous administrative experience preferred Willingness to learn - full training provided Strong communication and organisational skills Ability to use own initiative Must live within a commutable distance to Sevenoaks Contact Nikki on (url removed) the specialist recruitment agency and business within HVAC, M&E and Utilities. Tech-people are the leading recruitment business and agency within M&E and Construction We are committed to attracting and providing a diverse workforce that reflects the communities in which our clients and stakeholders operate, helping to facilitate an environment that enables everyone to fulfil their potential.
Jan 09, 2026
Full time
Junior Administrator Location: Sevenoaks Salary: 20,800 - 25,400 (NMW age dependent) + package + pension A well-established hard services provider within facilities maintenance is looking for a Junior Administrator to join their growing team in Sevenoaks. This is an excellent opportunity for someone looking to gain hands-on experience across multiple areas of the business, including Helpdesk, Sales, and Accounts. You will support Contract Managers, HVAC service engineers, and building maintenance engineers while delivering a high-quality service to clients. Key Responsibilities: Using Microsoft Office packages daily Managing and responding to incoming emails promptly Day-to-day management of engineers' diaries and schedules Handling incoming client requests Dealing with customer queries, complaints, and problem-solving Supporting engineers with day-to-day issues Working both independently and as part of a team Requirements: Some previous administrative experience preferred Willingness to learn - full training provided Strong communication and organisational skills Ability to use own initiative Must live within a commutable distance to Sevenoaks Contact Nikki on (url removed) the specialist recruitment agency and business within HVAC, M&E and Utilities. Tech-people are the leading recruitment business and agency within M&E and Construction We are committed to attracting and providing a diverse workforce that reflects the communities in which our clients and stakeholders operate, helping to facilitate an environment that enables everyone to fulfil their potential.
My client based near St Ives, Cambridgeshire are currently recruiting for a Purchasing Administrator to join their team on a full time permanent basis. Salary Banding: £25,000 - £28,000 Monday Friday 9am 5pm Due to the location your own transport is required . This role would also suit you if you have held a role within purchasing or procurement as a Junior Buyer, Purchasing Assistant / Controller, or Expeditor. Job Purpose: Provide support to the Purchasing, Sales and Other teams within the business. To plan and manage the sourcing, ordering and expediting goods, materials, and services to ensure that the company s operational needs are achieved. To support in progressing orders, services and materials, working with suppliers and teams to ensure continuity of supply. Key responsibilities Work with buyers, planner, and production to identify gaps and delays in the delivery of products. Contact suppliers to resolve price, quality, delivery, or invoice issues. Analyse Shortage Report on daily basis. Attend the materials meeting with latest clear dates. Performing clerical duties, maintaining accurate records, and adhering to established procedures, policies, instructions, and guidelines. Pull in orders in line with production requirements. Run and action monthly Outstanding Orders Reports Communicating with the Purchasing Manager to evaluate various supply vendors and assess the quality of delivered supplies. Work with Suppliers to Co-ordinate the timing and means of delivery. Ensure delivery issues are communicated and resolved. Notify all stakeholders of scheduled delivery dates to ensure continuity of supply. Purchase consumables and stationery Contact suppliers to resolve price, quality, delivery, or invoice issues. Seek out ways to save money on the procurement of goods and services to assist with lowering annual budgets. Ensure that a professional and consistent approach is taken to all supplier & customer relationships. Training and guidance will be given. Ideal skills: Previous MRP experience. Incredible attention to detail. Experience in a similar role. An understanding of materials and services procurement. Excellent computer skills. Proficient with Microsoft Office Word and Excel. Outstanding communication skills, both verbal and written. Proficient people skills. Analytical, problem-solving, organisational, and time-management skills. Ability to comply with company policies and procedures. If you have the skills and experience listed above please send your CV to (url removed) or call (phone number removed). INDHUN
Jan 03, 2026
Full time
My client based near St Ives, Cambridgeshire are currently recruiting for a Purchasing Administrator to join their team on a full time permanent basis. Salary Banding: £25,000 - £28,000 Monday Friday 9am 5pm Due to the location your own transport is required . This role would also suit you if you have held a role within purchasing or procurement as a Junior Buyer, Purchasing Assistant / Controller, or Expeditor. Job Purpose: Provide support to the Purchasing, Sales and Other teams within the business. To plan and manage the sourcing, ordering and expediting goods, materials, and services to ensure that the company s operational needs are achieved. To support in progressing orders, services and materials, working with suppliers and teams to ensure continuity of supply. Key responsibilities Work with buyers, planner, and production to identify gaps and delays in the delivery of products. Contact suppliers to resolve price, quality, delivery, or invoice issues. Analyse Shortage Report on daily basis. Attend the materials meeting with latest clear dates. Performing clerical duties, maintaining accurate records, and adhering to established procedures, policies, instructions, and guidelines. Pull in orders in line with production requirements. Run and action monthly Outstanding Orders Reports Communicating with the Purchasing Manager to evaluate various supply vendors and assess the quality of delivered supplies. Work with Suppliers to Co-ordinate the timing and means of delivery. Ensure delivery issues are communicated and resolved. Notify all stakeholders of scheduled delivery dates to ensure continuity of supply. Purchase consumables and stationery Contact suppliers to resolve price, quality, delivery, or invoice issues. Seek out ways to save money on the procurement of goods and services to assist with lowering annual budgets. Ensure that a professional and consistent approach is taken to all supplier & customer relationships. Training and guidance will be given. Ideal skills: Previous MRP experience. Incredible attention to detail. Experience in a similar role. An understanding of materials and services procurement. Excellent computer skills. Proficient with Microsoft Office Word and Excel. Outstanding communication skills, both verbal and written. Proficient people skills. Analytical, problem-solving, organisational, and time-management skills. Ability to comply with company policies and procedures. If you have the skills and experience listed above please send your CV to (url removed) or call (phone number removed). INDHUN
