EOB Academy
Reading, Oxfordshire
Job Title: Administrations Support Location: Reading Salary: 25,000 pro-rata Job type: Part Time, Fixed-term contract (12 months), linked to funding. Continued funding is expected, so the role is likely to be extended beyond the initial 12 months (subject to confirmation). 25 hour working week. Start date: April 2026. Enemy of Boredom is the academy of creative excellence for young people who think differently. We operate as an alternative provision of contemporary arts education including video game design, music performance and Preparing for Adulthood life skills courses; delivered from a growing number of dedicated centres across the UK and online. The Role: We are seeking a reliable, organised and compassionate Admissions Support professional to act as the first point of contact for new enquiries and to support the smooth running of our admissions processes. This role is central to ensuring families, schools and local authorities receive a professional, efficient and supportive experience from initial enquiry through to onboarding. Safeguarding, health & safety: Follow safeguarding policies and report any concerns immediately in line with procedure. Support online safety practices where delivery includes digital platforms. Adhere to health and safety guidance, including risk assessments for practical activities. Skills and abilities that EOB look for: Confident and professional communication style (telephone, email and video) Warm, approachable and empathetic manner Excellent organisational skills and strong attention to detail Ability to manage multiple enquiries and prioritise workload effectively Ability to prioritise workload, meet deadlines and respond within required timeframes Comfortable communicating with a range of parents and professionals Ability to manage sensitive and confidential information appropriately Ability to work independently and as part of a team Proficiency in digital tools and office software (e.g., Microsoft Office, Google Workspace) Experience in an administrative or office support role Experience within education, alternative provision or SEND environments Understanding of EHCP processes Understanding of safeguarding principles and confidentiality Experience supporting basic financial or HR processes Commitment to improving outcomes for vulnerable young people Duties and responsibilities: Provide day-to-day administrative support to centre staff and management Maintain accurate records, databases and reports Support communication with learners, parents and partner organisations Assist with scheduling, bookings and resource preparation Contribute to the organisation of events, workshops and training sessions Support compliance with safeguarding, health & safety and data protection policies Act as the first point of contact for all new enquiries via telephone and email Respond to enquiries from parents, schools and local authorities in a timely and professional manner Provide clear and accurate information about courses, admissions processes and next steps Log, track and follow up enquiries and referrals using internal systems Respond to Local Authority consultations within required timeframes Review referral documentation, including EHCPs, to assess suitability of placement Maintain accurate student records in line with GDPR and safeguarding standards Arrange visits and taster sessions in collaboration with the Headteacher of the relevant site Conduct video calls with parents, new schools and local authority representatives where required Support the referrals/admissions team with administrative tasks Assist in the onboarding of students to ensure smooth transitions into provision Benefits: Confidential support through an Employee Assistance Programme (EAP) Stress management and wellbeing resources Flexible working arrangements where the role allows Paid day off for your birthday Team and social activities Please click APPLY to send your CV for this role. Candidates with the relevant experience or job titles of: Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Receptionist, Secretary, Business Administrator, Support Administrator, Reception Administrator, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Secretary, Clerk, Business Administrator, Accounts Administrator, PA, Executive Assistant, Customer Service Executive, Client Support Advisor, Office Administrator, Customer Service Advisor, Customer Relations, Client Services, Customer Support may also be considered for this role.
Job Title: Administrations Support Location: Reading Salary: 25,000 pro-rata Job type: Part Time, Fixed-term contract (12 months), linked to funding. Continued funding is expected, so the role is likely to be extended beyond the initial 12 months (subject to confirmation). 25 hour working week. Start date: April 2026. Enemy of Boredom is the academy of creative excellence for young people who think differently. We operate as an alternative provision of contemporary arts education including video game design, music performance and Preparing for Adulthood life skills courses; delivered from a growing number of dedicated centres across the UK and online. The Role: We are seeking a reliable, organised and compassionate Admissions Support professional to act as the first point of contact for new enquiries and to support the smooth running of our admissions processes. This role is central to ensuring families, schools and local authorities receive a professional, efficient and supportive experience from initial enquiry through to onboarding. Safeguarding, health & safety: Follow safeguarding policies and report any concerns immediately in line with procedure. Support online safety practices where delivery includes digital platforms. Adhere to health and safety guidance, including risk assessments for practical activities. Skills and abilities that EOB look for: Confident and professional communication style (telephone, email and video) Warm, approachable and empathetic manner Excellent organisational skills and strong attention to detail Ability to manage multiple enquiries and prioritise workload effectively Ability to prioritise workload, meet deadlines and respond within required timeframes Comfortable communicating with a range of parents and professionals Ability to manage sensitive and confidential information appropriately Ability to work independently and as part of a team Proficiency in digital tools and office software (e.g., Microsoft Office, Google Workspace) Experience in an administrative or office support role Experience within education, alternative provision or SEND environments Understanding of EHCP processes Understanding of safeguarding principles and confidentiality Experience supporting basic financial or HR processes Commitment to improving outcomes for vulnerable young people Duties and responsibilities: Provide day-to-day administrative support to centre staff and management Maintain accurate records, databases and reports Support communication with learners, parents and partner organisations Assist with scheduling, bookings and resource preparation Contribute to the organisation of events, workshops and training sessions Support compliance with safeguarding, health & safety and data protection policies Act as the first point of contact for all new enquiries via telephone and email Respond to enquiries from parents, schools and local authorities in a timely and professional manner Provide clear and accurate information about courses, admissions processes and next steps Log, track and follow up enquiries and referrals using internal systems Respond to Local Authority consultations within required timeframes Review referral documentation, including EHCPs, to assess suitability of placement Maintain accurate student records in line with GDPR and safeguarding standards Arrange visits and taster sessions in collaboration with the Headteacher of the relevant site Conduct video calls with parents, new schools and local authority representatives where required Support the referrals/admissions team with administrative tasks Assist in the onboarding of students to ensure smooth transitions into provision Benefits: Confidential support through an Employee Assistance Programme (EAP) Stress management and wellbeing resources Flexible working arrangements where the role allows Paid day off for your birthday Team and social activities Please click APPLY to send your CV for this role. Candidates with the relevant experience or job titles of: Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Receptionist, Secretary, Business Administrator, Support Administrator, Reception Administrator, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Secretary, Clerk, Business Administrator, Accounts Administrator, PA, Executive Assistant, Customer Service Executive, Client Support Advisor, Office Administrator, Customer Service Advisor, Customer Relations, Client Services, Customer Support may also be considered for this role.
NHS
Malmesbury, Wiltshire
Senior Clinical Pharmacist Team Lead (PCN) An Exciting LeadershipOpportunity in a Thriving PCN Minimum 2 years of leadership experience required Are you an experienced Clinical Pharmacist ready to step into a high-impact leadership role? Join our forward-thinking Primary Care Network as Clinical Pharmacist Team Leader and help shape the future of pharmacy services across our practices. You will lead a skilled team of 8 Clinical Pharmacists and 2 Pharmacy Technicians, delivering high quality, patient-centred care and driving innovative medicines optimisation initiatives that improve population health outcomes. This role combines clinical expertise with strategic leadership. You will oversee structured medication reviews, high-risk medicines monitoring, prescribing safety, quality improvement projects, and day to day rota management. You will also mentor and develop the pharmacy team while working closely with GPs, ICB colleagues, community and secondary care teams, and other allied professionals to influence PCN strategy. Ideal for someone who thrives on autonomy, collaboration, and service improvement at scale. What we offer: Protected CPD and supervision time 30 days annual leave pro rata Employee Assistance Programme Funded DBS and GPhC subscription reimbursement Main duties of the job Clinical Care and Medicines Optimisation Conduct structured medication reviews for patients with complex polypharmacy frailty long term conditions and post discharge needs Monitor and review high risk medicines to ensure safe prescribing Implement MHRA alerts NICE guidance and local formulary updates Improve repeat prescribing systems and medicines safety processes Leadership and Team Development Lead and coordinate the pharmacy team across practices Provide clinical supervision and mentorship to 8 pharmacists 2 technicians and Independent Prescribers Support training induction appraisal and competency development. Promote professional standards and continuous learning Foster a positive inclusive and supportive team culture Operational and Strategic Delivery Plan workforce capacity rotas and service continuity Support achievement of PQS QOF and PCN contractual targets Lead clinical audits and quality improvement projects Analyse prescribing data and performance metrics to drive improvement Strengthen shared care processes and medicines safety programmes Represent pharmacy services in multidisciplinary and stakeholder meetings Education and Training Deliver medicines optimisation training to primary care teams Provide patient education and accessible medicines information Contribute to public health initiatives and community health campaigns About us North Wilts Border PCN is a collaborative NHS partnershipmade up of six GP surgeries, working together to deliver high-quality,patient-centred care to over 56,000 people across our local communities. We areproud to be rooted in our community and are committed to staying connected withand supporting the people we serve. In addition to our dedication to clinical excellence, we arealso a teaching and training network, supporting medical students and GPtrainees from across the Southwest region. Our diverse multidisciplinary team includes SpecialistPractitioners, Social Prescribers, Health & Wellbeing Coach, CareCoordinator, and Clinical Directors. We place great value on the contributionsof our Pharmacy team and are committed to supporting the personal andprofessional development of all staff. Job responsibilities The ClinicalPharmacy Team Lead will provide advanced clinical care, professionalleadership, and operational oversight for the pharmacy workforce across NorthWilts Border PCN. The role blends patient facingresponsibilities with medicines optimisation, quality improvement, strategicservice development, and workforce leadership. The key duties and responsibilitiesinclude Conductingstructured medication reviews for patients with complex polypharmacy, long termconditions, frailty, learning disabilities, high risk medicines, or recenthospital discharge. Undertakingclinical medication reviews for patients in practices, care homes, anddomiciliary settings, producing clear recommendations for GPs and nurses. Leadingon medicines reconciliation post discharge from hospital, intermediate care,and when entering care homes, identifying and resolving discrepancies. Providingpatient facing and telephone based medicines advice, supporting adherence,answering medicine related queries, and promoting shared decision making. Reviewingand monitoring medicines linked with unplanned hospital admissions,implementing changes to reduce risk to vulnerable patients. Ensuringappropriate monitoring and safety checks are in place for medicines requiringongoing review. Managingcontinuity of supply for high risk groups, including those using complianceaids or living in care settings. Supportingpublic health initiatives and providing medication related expertise tocampaigns and community programmes. Contributingto multidisciplinary case conferences, collaborating to optimise care plans andmedication management. Usingpractice computer searches and risk stratification tools to identify high riskpatient cohorts based on clinical presentation, prescribing patterns, or both. Prioritisingpatients for review using clinical judgement and evidence based principles. Reducingvariation and proactively addressing unsafe or inefficient prescribing. Asthe designated leader for the pharmacy workforce, the post holder will Lead andmanage the Pharmacy and Pharmacy Technician Team, promoting excellence,collaboration, and a culture of high professional standards. Providesclinical supervision, mentorship, and support for pharmacists and pharmacytechnicians, including Independent Prescribers and those in training. Overseesinduction, competency development, and continuation of training for all new andexisting team members. Ensuresstaff engage with appraisal processes, supervision, and ongoing CPD. Actsas a role model, demonstrating professionalism, adaptability, inclusivity, andcompassionate leadership. Supportsperformance management processes and addresses issues in line withorganisational policy. Encouragesinnovation and extends boundaries of service delivery within the pharmacy team. Leadingpharmacy related projects aligned with PCN, ICB, and national priorities. Supportingthe delivery of PQS, QOF, and additional PCN wide service requirements. Managingrota planning, staffing levels, and leave coordination to maintain consistentclinical coverage. Thus, contributing to operational delivery of pharmacyservices. Representingthe pharmacy service at internal and external meetings, including with GPs, ICBpharmacists, Medicines Management teams, community pharmacy, and hospitalcolleagues. Fosteringstrong interprofessional relationships to enhance consistency and continuityof patient care. Supportingthe creation and implementation of prescribing policies, including repeatprescribing and safety processes. Thepost holder ensures pharmacy services maintain high standards of safety, dataquality, and regulatory compliance: Leadingclinical audits, sharing findings, and providing practical recommendations forimprovement. Usingprescribing data to identify risks, trends, and opportunities for targetedinterventions. Implementingchanges based on MHRA alerts, product withdrawals, NICE guidance, and formularyupdates. Monitoringcompliance with RAG lists, shared care protocols, and other local medicinesgovernance frameworks. Supportingthe development, implementation, and monitoring of Quality Improvement Plans(QIPs). Ensuringongoing compliance with CQC standards, legal and ethical requirements,professional codes of conduct, and organisational governance systems. Producingnewsletters and bulletins that disseminate important prescribing messages andsafety updates. Enhancingmedicines safety by reviewing high risk groups, triggers for hospitaladmission, and prescribing trends. Supportingpractices in maintaining accurate, up to date practice formularies on clinicalsystems. Ensuringmonitoring, follow up, and documentation are in place for all relevantmedicines requiring ongoing review. Workingalongside ICB colleagues to ensure consistent application of shared prescribingpathways. Deliveringeducation and training sessions to the wider primary care team, including GPs,nurses, and administrative staff. Providingpatient facing information, medication counselling, and resources to supportsafe and effective use of medicines. Ensuringthe pharmacy team has access to meaningful professional developmentopportunities, supervision, and peer review mechanisms. Promotingshared learning through case discussions, reflective practice, andcollaborative problem-solving. Buildingand maintaining effective working relationships with GPs, nurses, allied healthprofessionals, community pharmacists, hospital pharmacy teams, social careteams, and wider ICB colleagues. Recognisingpersonal limitations and seeking or signposting to specialist support whererequired. Workingas part of a multidisciplinary team to support coordinated, patient centredcare. . click apply for full job details
Senior Clinical Pharmacist Team Lead (PCN) An Exciting LeadershipOpportunity in a Thriving PCN Minimum 2 years of leadership experience required Are you an experienced Clinical Pharmacist ready to step into a high-impact leadership role? Join our forward-thinking Primary Care Network as Clinical Pharmacist Team Leader and help shape the future of pharmacy services across our practices. You will lead a skilled team of 8 Clinical Pharmacists and 2 Pharmacy Technicians, delivering high quality, patient-centred care and driving innovative medicines optimisation initiatives that improve population health outcomes. This role combines clinical expertise with strategic leadership. You will oversee structured medication reviews, high-risk medicines monitoring, prescribing safety, quality improvement projects, and day to day rota management. You will also mentor and develop the pharmacy team while working closely with GPs, ICB colleagues, community and secondary care teams, and other allied professionals to influence PCN strategy. Ideal for someone who thrives on autonomy, collaboration, and service improvement at scale. What we offer: Protected CPD and supervision time 30 days annual leave pro rata Employee Assistance Programme Funded DBS and GPhC subscription reimbursement Main duties of the job Clinical Care and Medicines Optimisation Conduct structured medication reviews for patients with complex polypharmacy frailty long term conditions and post discharge needs Monitor and review high risk medicines to ensure safe prescribing Implement MHRA alerts NICE guidance and local formulary updates Improve repeat prescribing systems and medicines safety processes Leadership and Team Development Lead and coordinate the pharmacy team across practices Provide clinical supervision and mentorship to 8 pharmacists 2 technicians and Independent Prescribers Support training induction appraisal and competency development. Promote professional standards and continuous learning Foster a positive inclusive and supportive team culture Operational and Strategic Delivery Plan workforce capacity rotas and service continuity Support achievement of PQS QOF and PCN contractual targets Lead clinical audits and quality improvement projects Analyse prescribing data and performance metrics to drive improvement Strengthen shared care processes and medicines safety programmes Represent pharmacy services in multidisciplinary and stakeholder meetings Education and Training Deliver medicines optimisation training to primary care teams Provide patient education and accessible medicines information Contribute to public health initiatives and community health campaigns About us North Wilts Border PCN is a collaborative NHS partnershipmade up of six GP surgeries, working together to deliver high-quality,patient-centred care to over 56,000 people across our local communities. We areproud to be rooted in our community and are committed to staying connected withand supporting the people we serve. In addition to our dedication to clinical excellence, we arealso a teaching and training network, supporting medical students and GPtrainees from across the Southwest region. Our diverse multidisciplinary team includes SpecialistPractitioners, Social Prescribers, Health & Wellbeing Coach, CareCoordinator, and Clinical Directors. We place great value on the contributionsof our Pharmacy team and are committed to supporting the personal andprofessional development of all staff. Job responsibilities The ClinicalPharmacy Team Lead will provide advanced clinical care, professionalleadership, and operational oversight for the pharmacy workforce across NorthWilts Border PCN. The role blends patient facingresponsibilities with medicines optimisation, quality improvement, strategicservice development, and workforce leadership. The key duties and responsibilitiesinclude Conductingstructured medication reviews for patients with complex polypharmacy, long termconditions, frailty, learning disabilities, high risk medicines, or recenthospital discharge. Undertakingclinical medication reviews for patients in practices, care homes, anddomiciliary settings, producing clear recommendations for GPs and nurses. Leadingon medicines reconciliation post discharge from hospital, intermediate care,and when entering care homes, identifying and resolving discrepancies. Providingpatient facing and telephone based medicines advice, supporting adherence,answering medicine related queries, and promoting shared decision making. Reviewingand monitoring medicines linked with unplanned hospital admissions,implementing changes to reduce risk to vulnerable patients. Ensuringappropriate monitoring and safety checks are in place for medicines requiringongoing review. Managingcontinuity of supply for high risk groups, including those using complianceaids or living in care settings. Supportingpublic health initiatives and providing medication related expertise tocampaigns and community programmes. Contributingto multidisciplinary case conferences, collaborating to optimise care plans andmedication management. Usingpractice computer searches and risk stratification tools to identify high riskpatient cohorts based on clinical presentation, prescribing patterns, or both. Prioritisingpatients for review using clinical judgement and evidence based principles. Reducingvariation and proactively addressing unsafe or inefficient prescribing. Asthe designated leader for the pharmacy workforce, the post holder will Lead andmanage the Pharmacy and Pharmacy Technician Team, promoting excellence,collaboration, and a culture of high professional standards. Providesclinical supervision, mentorship, and support for pharmacists and pharmacytechnicians, including Independent Prescribers and those in training. Overseesinduction, competency development, and continuation of training for all new andexisting team members. Ensuresstaff engage with appraisal processes, supervision, and ongoing CPD. Actsas a role model, demonstrating professionalism, adaptability, inclusivity, andcompassionate leadership. Supportsperformance management processes and addresses issues in line withorganisational policy. Encouragesinnovation and extends boundaries of service delivery within the pharmacy team. Leadingpharmacy related projects aligned with PCN, ICB, and national priorities. Supportingthe delivery of PQS, QOF, and additional PCN wide service requirements. Managingrota planning, staffing levels, and leave coordination to maintain consistentclinical coverage. Thus, contributing to operational delivery of pharmacyservices. Representingthe pharmacy service at internal and external meetings, including with GPs, ICBpharmacists, Medicines Management teams, community pharmacy, and hospitalcolleagues. Fosteringstrong interprofessional relationships to enhance consistency and continuityof patient care. Supportingthe creation and implementation of prescribing policies, including repeatprescribing and safety processes. Thepost holder ensures pharmacy services maintain high standards of safety, dataquality, and regulatory compliance: Leadingclinical audits, sharing findings, and providing practical recommendations forimprovement. Usingprescribing data to identify risks, trends, and opportunities for targetedinterventions. Implementingchanges based on MHRA alerts, product withdrawals, NICE guidance, and formularyupdates. Monitoringcompliance with RAG lists, shared care protocols, and other local medicinesgovernance frameworks. Supportingthe development, implementation, and monitoring of Quality Improvement Plans(QIPs). Ensuringongoing compliance with CQC standards, legal and ethical requirements,professional codes of conduct, and organisational governance systems. Producingnewsletters and bulletins that disseminate important prescribing messages andsafety updates. Enhancingmedicines safety by reviewing high risk groups, triggers for hospitaladmission, and prescribing trends. Supportingpractices in maintaining accurate, up to date practice formularies on clinicalsystems. Ensuringmonitoring, follow up, and documentation are in place for all relevantmedicines requiring ongoing review. Workingalongside ICB colleagues to ensure consistent application of shared prescribingpathways. Deliveringeducation and training sessions to the wider primary care team, including GPs,nurses, and administrative staff. Providingpatient facing information, medication counselling, and resources to supportsafe and effective use of medicines. Ensuringthe pharmacy team has access to meaningful professional developmentopportunities, supervision, and peer review mechanisms. Promotingshared learning through case discussions, reflective practice, andcollaborative problem-solving. Buildingand maintaining effective working relationships with GPs, nurses, allied healthprofessionals, community pharmacists, hospital pharmacy teams, social careteams, and wider ICB colleagues. Recognisingpersonal limitations and seeking or signposting to specialist support whererequired. Workingas part of a multidisciplinary team to support coordinated, patient centredcare. . click apply for full job details
