Our Story Leah empowers enterprises to build, orchestrate, and govern intelligent AI agents across legal, procurement, finance, and beyond. Our solution combines advanced AI with deep domain expertise across three core products: Leah Agentic OS, Leah Contract Lifecycle Management (CLM), and Leah Legal. Founded in 2015, Leah automates complex workflows, connects data silos, and drives measurable ROI at scale. Trusted by over 400 global enterprises and backed by leading investors including Insight Partners and SoftBank, Leah, a ContractPod Technologies Limited company, has been recognized as a CLM Visionary by Gartner for five consecutive years and a Leader in the 2025 IDC MarketScape. Headquartered in London with offices worldwide, we are helping enterprises build the AI intelligent infrastructure of the future. The Opportunity As a key member of our Customer Success team, this role is technically savvy, highly organised and for somebody that's great at handling people. You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modeling and ensuring adoption for direct reports, if applicable. Equally comfortable liaising with C-level clients, you'll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy - all with a keen eye to retention. This role offers true career development potential for the right candidate. You will be well rewarded for your success with a good base salary and outstanding commission scheme, plus many of the perks you would expect in a bigger business. Responsibilities Set the strategic tone, direction, and supervision of how Leah works with its clients. This includes overseeing client needs, staffing, strategy, and quality of work in accordance with Leah issued process, policies and procedures. Support the customer success team to ensure quality execution that drives towards client's business objectives and key metrics Management of customer expectations and be a focus point for customer issues Drive retention for each account through customer advocacy, increased usage andadoption strategies Increase ARR across existing accounts through the execution of growth / upsell strategies Travel onsite to conduct client business meetings and trainings as required Ensure that all projectsare deliveredon-time, within scope Track progress of any project plans to ensure customer satisfaction - elevate and resolve as appropriate Manage the relationship with the client and all key stakeholders, including the Economic Buyer and / or Executive Sponsor Establish and maintain relationships with third parties/vendors Requirements 4+ year's experience in a similar role (Customer Success, Account Management, Legal Tech, SaaS, or Consulting are particularly relevant) Used to working remotely/independently. SaaS experience essential, legal services experience desirable Solid technical background, with demonstrable understanding of software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Regular domestic travel is required with occasional international travel Required Competencies Self-starter with the ability to handle ambiguity, utilize robust problem-solving skills, demonstrate situational agility, manage parallel efforts, and communicate effectively Ability to influence through persuasion, negotiation, and consensus-building with senior-level leaders, customers, and internal stakeholders. Knowledge managing in a SaaS environment Strong empathy for customers and their business challenges. Proven track record in the management of global service delivery operations Experience with Totango, Freshdesk, JIRA, and other engagement tools is a strong plus. Excellent communication skills with customers and key executives. Ability to identify risks and dependencies and put in place plans to mitigate them. Desirable experience Experience working with/presenting to C-level executives Business process management experience and expertise Proven track record of successfully managing customer relationships and results delivery Benefits Wellness:Paid Health and Wellness Days and comprehensive insurance coverage. Impact:The ability to make a tangible impact on a global organization shaping the future of Enterprise AI. Huge growth and upside potential with the ability to make a true impact on a growing start-up organization At Leah we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non merit factor.
Mar 12, 2026
Full time
Our Story Leah empowers enterprises to build, orchestrate, and govern intelligent AI agents across legal, procurement, finance, and beyond. Our solution combines advanced AI with deep domain expertise across three core products: Leah Agentic OS, Leah Contract Lifecycle Management (CLM), and Leah Legal. Founded in 2015, Leah automates complex workflows, connects data silos, and drives measurable ROI at scale. Trusted by over 400 global enterprises and backed by leading investors including Insight Partners and SoftBank, Leah, a ContractPod Technologies Limited company, has been recognized as a CLM Visionary by Gartner for five consecutive years and a Leader in the 2025 IDC MarketScape. Headquartered in London with offices worldwide, we are helping enterprises build the AI intelligent infrastructure of the future. The Opportunity As a key member of our Customer Success team, this role is technically savvy, highly organised and for somebody that's great at handling people. You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modeling and ensuring adoption for direct reports, if applicable. Equally comfortable liaising with C-level clients, you'll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy - all with a keen eye to retention. This role offers true career development potential for the right candidate. You will be well rewarded for your success with a good base salary and outstanding commission scheme, plus many of the perks you would expect in a bigger business. Responsibilities Set the strategic tone, direction, and supervision of how Leah works with its clients. This includes overseeing client needs, staffing, strategy, and quality of work in accordance with Leah issued process, policies and procedures. Support the customer success team to ensure quality execution that drives towards client's business objectives and key metrics Management of customer expectations and be a focus point for customer issues Drive retention for each account through customer advocacy, increased usage andadoption strategies Increase ARR across existing accounts through the execution of growth / upsell strategies Travel onsite to conduct client business meetings and trainings as required Ensure that all projectsare deliveredon-time, within scope Track progress of any project plans to ensure customer satisfaction - elevate and resolve as appropriate Manage the relationship with the client and all key stakeholders, including the Economic Buyer and / or Executive Sponsor Establish and maintain relationships with third parties/vendors Requirements 4+ year's experience in a similar role (Customer Success, Account Management, Legal Tech, SaaS, or Consulting are particularly relevant) Used to working remotely/independently. SaaS experience essential, legal services experience desirable Solid technical background, with demonstrable understanding of software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Regular domestic travel is required with occasional international travel Required Competencies Self-starter with the ability to handle ambiguity, utilize robust problem-solving skills, demonstrate situational agility, manage parallel efforts, and communicate effectively Ability to influence through persuasion, negotiation, and consensus-building with senior-level leaders, customers, and internal stakeholders. Knowledge managing in a SaaS environment Strong empathy for customers and their business challenges. Proven track record in the management of global service delivery operations Experience with Totango, Freshdesk, JIRA, and other engagement tools is a strong plus. Excellent communication skills with customers and key executives. Ability to identify risks and dependencies and put in place plans to mitigate them. Desirable experience Experience working with/presenting to C-level executives Business process management experience and expertise Proven track record of successfully managing customer relationships and results delivery Benefits Wellness:Paid Health and Wellness Days and comprehensive insurance coverage. Impact:The ability to make a tangible impact on a global organization shaping the future of Enterprise AI. Huge growth and upside potential with the ability to make a true impact on a growing start-up organization At Leah we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non merit factor.
Job Title: Relationship & Branch Manager Location: Birmingham Branch Employment Type: Permanent, Full-Time Salary: £70,000-£80,000 Work Model: Onsite, 5 days a week Role Overview: We are seeking an experienced Relationship & Branch Manager to drive profitable growth through the sales and service of Commercial and SME clients. The successful candidate will manage an assigned portfolio, expand existing relationships, and originate new business, while maintaining portfolio health and ensuring compliance with regulatory standards. Key Responsibilities: Lead and manage branch staff, coaching and developing the team to achieve KPIs and business objectives. Manage and grow a portfolio of commercial clients, delivering lending, deposits, and other banking solutions. Oversee branch performance against targets, including account volumes, asset and liability growth, and remittance values. Ensure sales and service activities are conducted professionally and in line with regulatory and compliance requirements. Monitor portfolio performance, identify early warning signals, and take proactive actions to maintain asset quality. Build and maintain strong relationships with clients and stakeholders, supporting business development initiatives. Candidate Profile: Minimum 5 years' UK banking experience in running sales teams and managing corporate/SME portfolios. Proven leadership skills, with experience coaching, inspiring, and developing high-performing teams. Strong commercial awareness with a track record in business development, relationship management, and client origination. Knowledge of UK banking products, procedures, and relevant legislation, including AML and Treating Customers Fairly (TCF) regulations. Excellent communication and presentation skills, with the ability to engage internal and external stakeholders at all levels. Results-oriented, with a can-do attitude and ability to drive KPIs and exceed targets. Key Competencies: Achieving excellence, influencing, inspiring, communicating effectively, building trust, developing people, collaborating, gathering information, understanding issues, and finding solutions.
Mar 12, 2026
Full time
Job Title: Relationship & Branch Manager Location: Birmingham Branch Employment Type: Permanent, Full-Time Salary: £70,000-£80,000 Work Model: Onsite, 5 days a week Role Overview: We are seeking an experienced Relationship & Branch Manager to drive profitable growth through the sales and service of Commercial and SME clients. The successful candidate will manage an assigned portfolio, expand existing relationships, and originate new business, while maintaining portfolio health and ensuring compliance with regulatory standards. Key Responsibilities: Lead and manage branch staff, coaching and developing the team to achieve KPIs and business objectives. Manage and grow a portfolio of commercial clients, delivering lending, deposits, and other banking solutions. Oversee branch performance against targets, including account volumes, asset and liability growth, and remittance values. Ensure sales and service activities are conducted professionally and in line with regulatory and compliance requirements. Monitor portfolio performance, identify early warning signals, and take proactive actions to maintain asset quality. Build and maintain strong relationships with clients and stakeholders, supporting business development initiatives. Candidate Profile: Minimum 5 years' UK banking experience in running sales teams and managing corporate/SME portfolios. Proven leadership skills, with experience coaching, inspiring, and developing high-performing teams. Strong commercial awareness with a track record in business development, relationship management, and client origination. Knowledge of UK banking products, procedures, and relevant legislation, including AML and Treating Customers Fairly (TCF) regulations. Excellent communication and presentation skills, with the ability to engage internal and external stakeholders at all levels. Results-oriented, with a can-do attitude and ability to drive KPIs and exceed targets. Key Competencies: Achieving excellence, influencing, inspiring, communicating effectively, building trust, developing people, collaborating, gathering information, understanding issues, and finding solutions.
The Big Yellow Self Storage Company
Byfleet, Surrey
Role: Assistant Store Manager / Location: Byfleet / Salary: £28,814 per annum plus bonus and benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. What we give back to you We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP) What you ll be doing As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team s development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Leading from the front and work shoulder to shoulder with your team Managing, recognising and rewarding your team whilst maximising the performance of your store Identify the potential of your team to ensure there is a strong pipeline of talent Support in creating a working environment where people are happy to come into work Ownership of store financial contribution in order to drive sales and control costs Ensure you and your team always provide the highest level of customer service Maintain commercial awareness of competitors to improve team and store performance Ensure you take responsibility for all aspects of store operations in the Store Managers absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration Encourage a positive and flexible approach to daily management of the store/team Find out more about a Store Role About The Organisation Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That s why it s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing whatever the challenge. We take great pride in the culture we ve created a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it s not just about work we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you re excited about this role but your experience doesn t align perfectly with everything in the job description, we would encourage you to apply. It s not just your skills we are looking for, it s your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow
Mar 12, 2026
Full time
Role: Assistant Store Manager / Location: Byfleet / Salary: £28,814 per annum plus bonus and benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. What we give back to you We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP) What you ll be doing As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team s development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Leading from the front and work shoulder to shoulder with your team Managing, recognising and rewarding your team whilst maximising the performance of your store Identify the potential of your team to ensure there is a strong pipeline of talent Support in creating a working environment where people are happy to come into work Ownership of store financial contribution in order to drive sales and control costs Ensure you and your team always provide the highest level of customer service Maintain commercial awareness of competitors to improve team and store performance Ensure you take responsibility for all aspects of store operations in the Store Managers absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration Encourage a positive and flexible approach to daily management of the store/team Find out more about a Store Role About The Organisation Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That s why it s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing whatever the challenge. We take great pride in the culture we ve created a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it s not just about work we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you re excited about this role but your experience doesn t align perfectly with everything in the job description, we would encourage you to apply. It s not just your skills we are looking for, it s your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow
The Property Manager of the North Los Angeles Region is responsible for the overall profit, performance and operations of assigned properties which include The Americana at Brand, 252 South Brand, Masonic Temple, North Masonic, Colorado and Central, and Broadway and Central. This position assumes a key leadership role responsible for providing strategic management direction of the property, overseeing all facets of the operation including but not limited to center merchandising, tenant relations, financial planning, contract management, and community involvement, ensuring operational excellence across all departments and financial performance. ESSENTIAL FUNCTIONS Develop an annual business plan and operating/capital budgets to meet property needs and exceed NOI goals. Manage property financials including budgeting, reforecasting and accounts payables/receivables, improving net operating income to keep expenses within budget and revenues surpassing budget to exceed stated NOI and free cash flow goals annually. Maximize property profitability through tenant sales, financial management, and cost control. Oversee capital expense projects within approved budgets and timelines and maintain an accurate five-year and ten-year CAPEX schedule. Enhance data collection and analysis across all disciplines and departments; develop systems to quantify the success of existing initiatives and qualifying new endeavors. Strive for all aspects of the business to be quantifiable and measurable to influence decision making, stimulating growth in traffic, revenue, and productivity. Supervise and facilitate personnel management across all departments involved in property operations, including management, concierge, parking, engineering, public safety, landscaping and housekeeping. Continually encourage team collaboration, motivation, and high-performance standards to achieve personal, professional, and property goals. Organize and implement training programs for property team member's talent development including the development and growth of property management team members. Implement and maintain a MOD schedule to ensure coverage on property at all dates and times of the year. Collaborate with the Leasing department to strategize five-year and ten-year leasing plans. Develop strong relationships with all property tenants to understand their business needs, provide targeted support to drive optimal performance, and partner with the marketing team to ensure strategic alignment, performance, and engagement. Collaborate with Development and supervise long-term asset management plans including repair maintenance, facility alterations to adapt to business demands, and renovations to existing fixtures, equipment, and infrastructure. Partner with the Tenant Services department to manage new tenant construction, ensuring seamless coordination between retail and residential needs and supporting tenants in opening on or before the rent commencement date. Evaluate property needs, recommend improvements, and drive necessary actions. Maintain tenant relationships, handle complaints, lease enforcement, and amendments. Maintains a responsive, open line of communication with tenants including handling tenant complaints, lease enforcement, improvements and lease schedules. Manage contract services, negotiations, renewals, and terminations. Direct oversight of all initiatives and employees on property including but not limited to marketing, events and property enhancements. Partner with Marketing, Brand Partnerships, and Events departments for initiatives driving traffic and sales. Collaborate with Residential property teams to align operations, communications, and programming in a mixed-use environment. Ensure a seamless resident and guest experience by coordinating property enhancements, events, security, parking, housekeeping, and shared services while presenting a unified management approach that supports asset value and satisfaction. Manage the day-to-day operations of the office building needs. Oversee concierge, security, housekeeping, parking, engineering and services to support office tenant convenience, productivity, and overall asset value. Foster positive relationships with the local community, law enforcement, and regulatory bodies including but not limited to city officials, governing agencies, local first responders, charitable organizations, local businesses, and chambers of commerce. Ensure responsiveness to guest feedback and maintain positive guest relations. Supervise special events and holiday planning. Additional duties as assigned. MINIMUM REQUIRED QUALIFICATIONS Strong business and financial acumen. Experience in vendor and third-party management. Innate focus on exceptional customer service. Effective communication and engagement skills. Results-oriented with a strong sense of accountability. Ability to operate effectively under pressure. Keen attention to detail in all aspects. Solution-focused with a strong problem-solving orientation. Ability to manage a rotating schedule, responding to property needs. Ability to work outdoors for extended periods of time. $130,000 - $140,000 a year Caruso is an equal opportunity employer. We celebrate a diverse and inclusive workforce that reflects the communities we serve. We believe that diversity of thought, background, and experience makes us stronger and more innovative. We do not discriminate against any employee or applicant for employment and comply with all applicable laws providing equal employment opportunities. We foster a workplace where everyone feels welcome, respected, and valued. We are committed to creating a workplace where everyone can thrive.
Mar 12, 2026
Full time
The Property Manager of the North Los Angeles Region is responsible for the overall profit, performance and operations of assigned properties which include The Americana at Brand, 252 South Brand, Masonic Temple, North Masonic, Colorado and Central, and Broadway and Central. This position assumes a key leadership role responsible for providing strategic management direction of the property, overseeing all facets of the operation including but not limited to center merchandising, tenant relations, financial planning, contract management, and community involvement, ensuring operational excellence across all departments and financial performance. ESSENTIAL FUNCTIONS Develop an annual business plan and operating/capital budgets to meet property needs and exceed NOI goals. Manage property financials including budgeting, reforecasting and accounts payables/receivables, improving net operating income to keep expenses within budget and revenues surpassing budget to exceed stated NOI and free cash flow goals annually. Maximize property profitability through tenant sales, financial management, and cost control. Oversee capital expense projects within approved budgets and timelines and maintain an accurate five-year and ten-year CAPEX schedule. Enhance data collection and analysis across all disciplines and departments; develop systems to quantify the success of existing initiatives and qualifying new endeavors. Strive for all aspects of the business to be quantifiable and measurable to influence decision making, stimulating growth in traffic, revenue, and productivity. Supervise and facilitate personnel management across all departments involved in property operations, including management, concierge, parking, engineering, public safety, landscaping and housekeeping. Continually encourage team collaboration, motivation, and high-performance standards to achieve personal, professional, and property goals. Organize and implement training programs for property team member's talent development including the development and growth of property management team members. Implement and maintain a MOD schedule to ensure coverage on property at all dates and times of the year. Collaborate with the Leasing department to strategize five-year and ten-year leasing plans. Develop strong relationships with all property tenants to understand their business needs, provide targeted support to drive optimal performance, and partner with the marketing team to ensure strategic alignment, performance, and engagement. Collaborate with Development and supervise long-term asset management plans including repair maintenance, facility alterations to adapt to business demands, and renovations to existing fixtures, equipment, and infrastructure. Partner with the Tenant Services department to manage new tenant construction, ensuring seamless coordination between retail and residential needs and supporting tenants in opening on or before the rent commencement date. Evaluate property needs, recommend improvements, and drive necessary actions. Maintain tenant relationships, handle complaints, lease enforcement, and amendments. Maintains a responsive, open line of communication with tenants including handling tenant complaints, lease enforcement, improvements and lease schedules. Manage contract services, negotiations, renewals, and terminations. Direct oversight of all initiatives and employees on property including but not limited to marketing, events and property enhancements. Partner with Marketing, Brand Partnerships, and Events departments for initiatives driving traffic and sales. Collaborate with Residential property teams to align operations, communications, and programming in a mixed-use environment. Ensure a seamless resident and guest experience by coordinating property enhancements, events, security, parking, housekeeping, and shared services while presenting a unified management approach that supports asset value and satisfaction. Manage the day-to-day operations of the office building needs. Oversee concierge, security, housekeeping, parking, engineering and services to support office tenant convenience, productivity, and overall asset value. Foster positive relationships with the local community, law enforcement, and regulatory bodies including but not limited to city officials, governing agencies, local first responders, charitable organizations, local businesses, and chambers of commerce. Ensure responsiveness to guest feedback and maintain positive guest relations. Supervise special events and holiday planning. Additional duties as assigned. MINIMUM REQUIRED QUALIFICATIONS Strong business and financial acumen. Experience in vendor and third-party management. Innate focus on exceptional customer service. Effective communication and engagement skills. Results-oriented with a strong sense of accountability. Ability to operate effectively under pressure. Keen attention to detail in all aspects. Solution-focused with a strong problem-solving orientation. Ability to manage a rotating schedule, responding to property needs. Ability to work outdoors for extended periods of time. $130,000 - $140,000 a year Caruso is an equal opportunity employer. We celebrate a diverse and inclusive workforce that reflects the communities we serve. We believe that diversity of thought, background, and experience makes us stronger and more innovative. We do not discriminate against any employee or applicant for employment and comply with all applicable laws providing equal employment opportunities. We foster a workplace where everyone feels welcome, respected, and valued. We are committed to creating a workplace where everyone can thrive.
The Big Yellow Self Storage Company
Portsmouth, Hampshire
Role: Assistant Store Manager / Location: Portsmouth / Salary: £27,874 per annum plus bonus and benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. What we give back to you We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP) What you ll be doing As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team s development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Leading from the front and work shoulder to shoulder with your team Managing, recognising and rewarding your team whilst maximising the performance of your store Identify the potential of your team to ensure there is a strong pipeline of talent Support in creating a working environment where people are happy to come into work Ownership of store financial contribution in order to drive sales and control costs Ensure you and your team always provide the highest level of customer service Maintain commercial awareness of competitors to improve team and store performance Ensure you take responsibility for all aspects of store operations in the Store Managers absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration Encourage a positive and flexible approach to daily management of the store/team Find out more about a Store Role About The Organisation Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That s why it s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing whatever the challenge. We take great pride in the culture we ve created a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it s not just about work we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you re excited about this role but your experience doesn t align perfectly with everything in the job description, we would encourage you to apply. It s not just your skills we are looking for, it s your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow
Mar 12, 2026
Full time
Role: Assistant Store Manager / Location: Portsmouth / Salary: £27,874 per annum plus bonus and benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. What we give back to you We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP) What you ll be doing As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team s development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Leading from the front and work shoulder to shoulder with your team Managing, recognising and rewarding your team whilst maximising the performance of your store Identify the potential of your team to ensure there is a strong pipeline of talent Support in creating a working environment where people are happy to come into work Ownership of store financial contribution in order to drive sales and control costs Ensure you and your team always provide the highest level of customer service Maintain commercial awareness of competitors to improve team and store performance Ensure you take responsibility for all aspects of store operations in the Store Managers absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration Encourage a positive and flexible approach to daily management of the store/team Find out more about a Store Role About The Organisation Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That s why it s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing whatever the challenge. We take great pride in the culture we ve created a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it s not just about work we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you re excited about this role but your experience doesn t align perfectly with everything in the job description, we would encourage you to apply. It s not just your skills we are looking for, it s your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow
We are seeking a commercially minded Finance Manager to take ownership of the finance function within an expanding organisation. This position offers a blend of operational involvement and strategic input, working closely with senior leadership to support the next stage of growth. This is a broad, hands-on role requiring both strong technical accounting capability and the ability to lead and develop a small team. You will play a central role in strengthening processes, enhancing reporting quality and ensuring the finance function evolves alongside the business. The Opportunity You will oversee day-to-day financial operations while driving improvements across systems, controls and reporting. As the company scales, you will help build a finance structure that is resilient, efficient and aligned to future objectives. Key areas of responsibility include: Managing and developing a small finance team covering accounts receivable, credit control, accounts payable, payroll and management reporting, with the flexibility to support operational tasks where required Assessing team capability, identifying development needs and contributing to recruitment as the department grows Reviewing and improving financial controls, processes and reporting frameworks Delivering timely and accurate month-end reporting for both local management and group finance Responding to regular and ad hoc reporting requirements from central finance and external investors Preparing budgets, forecasts and cash flow projections to inform business decisions Supporting the transition from Sage 50 to the organisation's group-wide finance system About You You will be a qualified accountant with experience operating in complex or multi-site environments and a track record of successfully leading teams through periods of change. The ideal candidate will: Hold a recognised UK accounting qualification with substantial post-qualification experience Demonstrate the ability to meet tight deadlines while maintaining accuracy and attention to detail Be confident working with financial systems and large data sets, with strong Excel capability Have experience managing and developing finance teams within fast-paced organisations Combine a collaborative approach with the confidence to challenge where necessary and uphold strong financial governance Communicate effectively with stakeholders at all levels, influencing decision-making where appropriate This role would suit a forward-thinking finance professional who enjoys balancing leadership, technical excellence and continuous improvement within a dynamic, growing business. Benefits: flexible working hours some hybrid days 25 days holiday + bank holidays
Mar 12, 2026
Full time
We are seeking a commercially minded Finance Manager to take ownership of the finance function within an expanding organisation. This position offers a blend of operational involvement and strategic input, working closely with senior leadership to support the next stage of growth. This is a broad, hands-on role requiring both strong technical accounting capability and the ability to lead and develop a small team. You will play a central role in strengthening processes, enhancing reporting quality and ensuring the finance function evolves alongside the business. The Opportunity You will oversee day-to-day financial operations while driving improvements across systems, controls and reporting. As the company scales, you will help build a finance structure that is resilient, efficient and aligned to future objectives. Key areas of responsibility include: Managing and developing a small finance team covering accounts receivable, credit control, accounts payable, payroll and management reporting, with the flexibility to support operational tasks where required Assessing team capability, identifying development needs and contributing to recruitment as the department grows Reviewing and improving financial controls, processes and reporting frameworks Delivering timely and accurate month-end reporting for both local management and group finance Responding to regular and ad hoc reporting requirements from central finance and external investors Preparing budgets, forecasts and cash flow projections to inform business decisions Supporting the transition from Sage 50 to the organisation's group-wide finance system About You You will be a qualified accountant with experience operating in complex or multi-site environments and a track record of successfully leading teams through periods of change. The ideal candidate will: Hold a recognised UK accounting qualification with substantial post-qualification experience Demonstrate the ability to meet tight deadlines while maintaining accuracy and attention to detail Be confident working with financial systems and large data sets, with strong Excel capability Have experience managing and developing finance teams within fast-paced organisations Combine a collaborative approach with the confidence to challenge where necessary and uphold strong financial governance Communicate effectively with stakeholders at all levels, influencing decision-making where appropriate This role would suit a forward-thinking finance professional who enjoys balancing leadership, technical excellence and continuous improvement within a dynamic, growing business. Benefits: flexible working hours some hybrid days 25 days holiday + bank holidays
We're working exclusively with an established, global home interiors organisation currently seeking a Junior Procurement Manager to join their Supply Chain & Operations team on a 12 month contract. This is a well-regarded business within its specialist sector, known for its strong operational standards, collaborative culture, and focus on delivering high-quality products globally. This is a varied, hands-on procurement role with a strong focus on coordinating New Product Introduction (NPI) and project-based purchasing activity. It's an excellent opportunity for someone looking to develop their career in procurement and supply chain within a fast-paced, international environment, working closely with internal teams and global manufacturing partners. The Role As Junior Procurement Manager, you will be responsible for coordinating procurement activities related to new product launches and project-based orders, ensuring products are manufactured and delivered in line with agreed timelines. You will work closely with cross-functional teams including Product Management, Engineering, Quality, Customer Service, and international suppliers to ensure smooth order progression, identify risks, and support successful product launches. You will be responsible for: Managing end-to-end processing of project and new product orders, from order placement through to shipment Coordinating closely with internal stakeholders and suppliers to manage timelines, priorities, and constraints Tracking order progress including samples, tooling, first production runs, and inspections Monitoring delivery timelines, proactively identifying risks, and supporting resolution to prevent delays Maintaining accurate order and delivery data within internal systems and providing status updates to stakeholders Acting as a key procurement contact for new product and project activity across multiple departments Collaborating with international manufacturing partners to ensure deadlines and supply requirements are met Supporting supply risk assessments and contributing to mitigation planning Providing regular reporting, updates, and exception management to support operational performance Supporting process improvements, operational projects, and departmental reporting requirements Given the global nature of the organisation, the role involves regular collaboration with international suppliers and cross-functional internal teams, offering excellent exposure to end-to-end supply chain operations. About You You'll have experience in a procurement, purchasing, supply chain, order management, or operations support role, or strong administrative experience within an operational environment. You'll be highly organised, detail-focused, and proactive, with the ability to manage multiple priorities and communicate effectively with both internal stakeholders and external suppliers. You will ideally have: Experience in procurement, supply chain, purchasing, or order coordination Strong Excel skills, including pivot tables and lookup functions Excellent organisational skills and attention to detail Strong communication and stakeholder coordination abilities A proactive approach to tracking orders and managing timelines Problem-solving skills and a continuous improvement mindset The ability to work collaboratively within a team environment Experience supporting new product introduction, project coordination, or working with international suppliers would be beneficial but is not essential. Why Apply? This is a fantastic opportunity for someone looking to build or develop their career in procurement within a global organisation. You'll gain hands-on experience supporting new product launches, working with international suppliers, and contributing to critical supply chain operations. The role offers hybrid working, career development opportunities, and the chance to work within a collaborative and supportive team environment. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Mar 12, 2026
Full time
We're working exclusively with an established, global home interiors organisation currently seeking a Junior Procurement Manager to join their Supply Chain & Operations team on a 12 month contract. This is a well-regarded business within its specialist sector, known for its strong operational standards, collaborative culture, and focus on delivering high-quality products globally. This is a varied, hands-on procurement role with a strong focus on coordinating New Product Introduction (NPI) and project-based purchasing activity. It's an excellent opportunity for someone looking to develop their career in procurement and supply chain within a fast-paced, international environment, working closely with internal teams and global manufacturing partners. The Role As Junior Procurement Manager, you will be responsible for coordinating procurement activities related to new product launches and project-based orders, ensuring products are manufactured and delivered in line with agreed timelines. You will work closely with cross-functional teams including Product Management, Engineering, Quality, Customer Service, and international suppliers to ensure smooth order progression, identify risks, and support successful product launches. You will be responsible for: Managing end-to-end processing of project and new product orders, from order placement through to shipment Coordinating closely with internal stakeholders and suppliers to manage timelines, priorities, and constraints Tracking order progress including samples, tooling, first production runs, and inspections Monitoring delivery timelines, proactively identifying risks, and supporting resolution to prevent delays Maintaining accurate order and delivery data within internal systems and providing status updates to stakeholders Acting as a key procurement contact for new product and project activity across multiple departments Collaborating with international manufacturing partners to ensure deadlines and supply requirements are met Supporting supply risk assessments and contributing to mitigation planning Providing regular reporting, updates, and exception management to support operational performance Supporting process improvements, operational projects, and departmental reporting requirements Given the global nature of the organisation, the role involves regular collaboration with international suppliers and cross-functional internal teams, offering excellent exposure to end-to-end supply chain operations. About You You'll have experience in a procurement, purchasing, supply chain, order management, or operations support role, or strong administrative experience within an operational environment. You'll be highly organised, detail-focused, and proactive, with the ability to manage multiple priorities and communicate effectively with both internal stakeholders and external suppliers. You will ideally have: Experience in procurement, supply chain, purchasing, or order coordination Strong Excel skills, including pivot tables and lookup functions Excellent organisational skills and attention to detail Strong communication and stakeholder coordination abilities A proactive approach to tracking orders and managing timelines Problem-solving skills and a continuous improvement mindset The ability to work collaboratively within a team environment Experience supporting new product introduction, project coordination, or working with international suppliers would be beneficial but is not essential. Why Apply? This is a fantastic opportunity for someone looking to build or develop their career in procurement within a global organisation. You'll gain hands-on experience supporting new product launches, working with international suppliers, and contributing to critical supply chain operations. The role offers hybrid working, career development opportunities, and the chance to work within a collaborative and supportive team environment. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 10,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management. A quick look at the role. This role will centre on providing support for the day to day operations and effective administration, including customer service and coordination of the companies reporting systems. This is a great opportunity for an employee who has strong organisational skills and would like a challenge in improving the Service standard. Training will be provided in all areas of the job. Attending training, a willingness to learn and work under pressure are essential. Why it's an opportunity not to be wasted. General Administration and Customer Contact Dealing with customers and clients professionally and courteously, defusing confrontation with residents, taking messages and alerting the management team to any issues or correspondence. Contract administrative support including setting up filing systems (electronic or hard copy), recording systems, filing (electronic and hard copy) as required. Collation and recording of waste tonnages collected. Accurate data entry and collation of information within corporate systems and spread sheets enabling analysis, report interrogation and presentation. Administrate the purchasing of contract stock and supplies, including but not limited to clothing, protective equipment, equipment, stationary, refreshments. Undertaking the administration of the municipal waste business and activities including but not limited to: dealing with any complaints or service issues; assist with ensuring all collections are completed within the contract performance framework; printing off round sheets for crews. Preparation and support of contract meetings including any refreshments, minute or note taking required. Responsible for internal & external communication and documentation Manage the administrative elements of Powersuite (contract software system) through the supervisors. Carry out any other reasonable duties / responsibilities as required and delegated by managers. Here's what we require: Excellent organisational and prioritisation skills Experience of working in administration is an advantage - but not essential. Flexible and able to work well under pressure Numerate with a high level of attention to detail Team Player with excellent communication and problem solving skills Good IT skills Hold a Full, Valid UK Driving Licence as this role will involve some short travel across Biffa sites in Cornwall And here's why you'll love it at Biffa. Competitive salary Ongoing career development, training and coaching - because if you don't grow, we don't grow. Generous pension scheme. Medical and dental scheme. Retail and leisure discounts. Holiday and travel discounts. Bike to work scheme Plus much more Dedicated to diversity. At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It's why you'll find us championing diversity and equality at every turn.
Mar 12, 2026
Full time
Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 10,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management. A quick look at the role. This role will centre on providing support for the day to day operations and effective administration, including customer service and coordination of the companies reporting systems. This is a great opportunity for an employee who has strong organisational skills and would like a challenge in improving the Service standard. Training will be provided in all areas of the job. Attending training, a willingness to learn and work under pressure are essential. Why it's an opportunity not to be wasted. General Administration and Customer Contact Dealing with customers and clients professionally and courteously, defusing confrontation with residents, taking messages and alerting the management team to any issues or correspondence. Contract administrative support including setting up filing systems (electronic or hard copy), recording systems, filing (electronic and hard copy) as required. Collation and recording of waste tonnages collected. Accurate data entry and collation of information within corporate systems and spread sheets enabling analysis, report interrogation and presentation. Administrate the purchasing of contract stock and supplies, including but not limited to clothing, protective equipment, equipment, stationary, refreshments. Undertaking the administration of the municipal waste business and activities including but not limited to: dealing with any complaints or service issues; assist with ensuring all collections are completed within the contract performance framework; printing off round sheets for crews. Preparation and support of contract meetings including any refreshments, minute or note taking required. Responsible for internal & external communication and documentation Manage the administrative elements of Powersuite (contract software system) through the supervisors. Carry out any other reasonable duties / responsibilities as required and delegated by managers. Here's what we require: Excellent organisational and prioritisation skills Experience of working in administration is an advantage - but not essential. Flexible and able to work well under pressure Numerate with a high level of attention to detail Team Player with excellent communication and problem solving skills Good IT skills Hold a Full, Valid UK Driving Licence as this role will involve some short travel across Biffa sites in Cornwall And here's why you'll love it at Biffa. Competitive salary Ongoing career development, training and coaching - because if you don't grow, we don't grow. Generous pension scheme. Medical and dental scheme. Retail and leisure discounts. Holiday and travel discounts. Bike to work scheme Plus much more Dedicated to diversity. At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It's why you'll find us championing diversity and equality at every turn.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 12, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 12, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Fortis9 Ltd is recruiting an ambitious individual to join our business on a Level 6 Chartered Manager Degree Apprenticeship pathway. This is a structured route into operational leadership within a growing professional services business, combining paid employment with a fully funded degree and real operational responsibility from the outset. The role involves supporting operational planning and delivery, assisting with CRM and systems development, contributing to business improvement initiatives, supporting client engagement processes and participating in strategic projects. You will work directly with the Directors and build capability across key business functions. This opportunity provides immediate hands-on exposure, professional development and a clear pathway into operational management. Essential Skills and Experience: • Organised and reliable • Strong written and verbal communication • Demonstrates initiative and ownership • Shows ambition to develop into operational leadership Education / Qualifications: • Level 3 qualification (e.g. A Levels or equivalent) • GCSE English and Maths (Grade 4/C or equivalent) • Eligible for apprenticeship funding and meets UK work status requirements We are looking for someone who wants to build a long-term career in organisational management rather than short-term administrative work. Previous experience is welcome but not essential. Evidence of responsibility and initiative is more important.
Mar 12, 2026
Full time
Fortis9 Ltd is recruiting an ambitious individual to join our business on a Level 6 Chartered Manager Degree Apprenticeship pathway. This is a structured route into operational leadership within a growing professional services business, combining paid employment with a fully funded degree and real operational responsibility from the outset. The role involves supporting operational planning and delivery, assisting with CRM and systems development, contributing to business improvement initiatives, supporting client engagement processes and participating in strategic projects. You will work directly with the Directors and build capability across key business functions. This opportunity provides immediate hands-on exposure, professional development and a clear pathway into operational management. Essential Skills and Experience: • Organised and reliable • Strong written and verbal communication • Demonstrates initiative and ownership • Shows ambition to develop into operational leadership Education / Qualifications: • Level 3 qualification (e.g. A Levels or equivalent) • GCSE English and Maths (Grade 4/C or equivalent) • Eligible for apprenticeship funding and meets UK work status requirements We are looking for someone who wants to build a long-term career in organisational management rather than short-term administrative work. Previous experience is welcome but not essential. Evidence of responsibility and initiative is more important.
M&A Tax Associate Director - Clear path to Director - London OR Manchester up to £115,000 + car allowance + bonus Join the leading M&A tax team working with the largest financial services firms. Expand and refine your skill set and take the opportunity to establish and develop deep client relationships and build your client portfolio, as you take a leading role within UK and international teams delivering on some of the largest buy-outs in Europe. You will participate in all aspects of the deal cycle from due diligence services, tax structuring, input into SPAs and financing documents, post-acquisition implementation and reorganisations, on-going advice to portfolio companies and preparation for sale. In addition you will participate in client business development activities, honing your marketing skills and provide training and coaching to more junior members of your team. This M&A tax capability is defined by their ability to deliver an integrated team of specialists focused on deal execution with proven expertise, delivering a distinctive client experience. They encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. Your opportunity Associate Directors take the lead on delivering key parts of their client services. You will use your commercial awareness and professional expertise, along with leveraging the skills and expertise of others, to deliver the best possible experience and outcomes for their clients. You will own and manage key elements of a client relationship and will be expected to proactively identify innovative solutions for your clients and pursue new business development opportunities by utilising your networks and market knowledge. Associate Directors are people managers or act as coaches and role models to the more junior members of their team. You will be a confident team player and enjoy sharing your knowledge and expertise with others, as well as continuing to build your own technical expertise or specialism. Responsibilities Advising UK and international clients on transaction tax and wider commercial M&A Issues managing a portfolio of high profile projects; Due diligence in respect of mergers and acquisitions; Ad hoc project work; To have a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; have a clear understanding of the firm's commitment to creating a more inclusive culture. Connect to your skills and professional experience ACA/CTA or equivalent qualification or experience; Exposure to international clients; Prior M&A experience gained in a professional services firm is preferred ; Excellent communication and project management skills; The ability to analyse information, identify issues and prioritise them. No FS experience required but UK deals tax exposure if essential. To discuss this opportunity further please call Alex Teow on or email As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Mar 12, 2026
Full time
M&A Tax Associate Director - Clear path to Director - London OR Manchester up to £115,000 + car allowance + bonus Join the leading M&A tax team working with the largest financial services firms. Expand and refine your skill set and take the opportunity to establish and develop deep client relationships and build your client portfolio, as you take a leading role within UK and international teams delivering on some of the largest buy-outs in Europe. You will participate in all aspects of the deal cycle from due diligence services, tax structuring, input into SPAs and financing documents, post-acquisition implementation and reorganisations, on-going advice to portfolio companies and preparation for sale. In addition you will participate in client business development activities, honing your marketing skills and provide training and coaching to more junior members of your team. This M&A tax capability is defined by their ability to deliver an integrated team of specialists focused on deal execution with proven expertise, delivering a distinctive client experience. They encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. Your opportunity Associate Directors take the lead on delivering key parts of their client services. You will use your commercial awareness and professional expertise, along with leveraging the skills and expertise of others, to deliver the best possible experience and outcomes for their clients. You will own and manage key elements of a client relationship and will be expected to proactively identify innovative solutions for your clients and pursue new business development opportunities by utilising your networks and market knowledge. Associate Directors are people managers or act as coaches and role models to the more junior members of their team. You will be a confident team player and enjoy sharing your knowledge and expertise with others, as well as continuing to build your own technical expertise or specialism. Responsibilities Advising UK and international clients on transaction tax and wider commercial M&A Issues managing a portfolio of high profile projects; Due diligence in respect of mergers and acquisitions; Ad hoc project work; To have a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; have a clear understanding of the firm's commitment to creating a more inclusive culture. Connect to your skills and professional experience ACA/CTA or equivalent qualification or experience; Exposure to international clients; Prior M&A experience gained in a professional services firm is preferred ; Excellent communication and project management skills; The ability to analyse information, identify issues and prioritise them. No FS experience required but UK deals tax exposure if essential. To discuss this opportunity further please call Alex Teow on or email As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Planner (Production / DFMA manufacturing) Bradford Permanent Role Competitive salary, car or car allowance + Flexible Benefits We have an exciting new opportunity for a Planner, ideally with production / DFMA manufacturing experience, to join our team based in Bradford The main purpose of the role is to plan plan materials coming in, stock levels, resource levels and what needs manufacturing & when, producing workable realistic and efficient programmes of work which meet an appropriate standard for the contract conditions and both internal and client requirements. Plans will be implemented with the best-practice approach utilising Critical Path Analysis, Resource Planning, Cost Management and Progress/Productivity Monitoring and Control. In this role you will need to build strong relationships with both internal and external stakeholders so will need good communication skills. This is a permanent staff position with NG Bailey. Responsibilities: Key deliverables in this role are: Demonstrate appropriate health and safety leadership to ensure the safety first and foremost message is visible and alive throughout all activities. Ensure that all planning related activities are carried out in compliance with contractual obligations, internal processes and external legislation governing business operations Arrange and facilitate integrated planning meetings, engaging with all relevant stakeholders to develop and agree the plan Participate within bid activities as required Develop and maintain detailed production schedules using Asta Powerproject, ensuring alignment with project deadlines, resource availability, and capacity constraints Forecast and coordinate the timely procurement of raw materials and components, ensuring optimal inventory levels Monitor and manage stock levels to prevent shortages or excess, using data-driven insights to support lean operations. Assess and plan labour and equipment requirements to meet production targets efficiently. Define what needs to be manufactured, when, and in what sequence-balancing priorities across multiple workstreams. Work closely with relevant project personnel and external customer in order to produce/ agree a contract baseline programme for each allocated project. Liaise with procurement, design, logistics, and site teams to ensure alignment and resolve planning conflicts. Maintain and update contract baseline in line with any agreed contract changes, ensuring changes are communicated to all stakeholders Ensure that progress and productivity is effectively monitored against project plan, produce clear reports for all stakeholders, identify and implement process enhancements to improve planning accuracy, reduce waste, and increase throughput. Ensure that planning outputs/reports are produced for contract reviews. Support the operational teams in order to ascertain whether project targets are being achieved and jointly establish and agree any corrective measures where necessary. Perform time/risk analysis against programmes at regular intervals with the planning manager/senior planner, and the project manager. Requirements: To be successful in this role you will have: Experience of planning for DFMA manufacturing / production projects Good experience of using Asta Powerproject OSM Program, production schedule and powerBi dashboard output experience Construction/MEP site experience advantageous Strong communication and relationship building skills Benefits 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice) Discounts Personal development programme Flexible Benefits Travel allowance If this is of interest, please apply with an up to date CV, and your salary/package expectations. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 12, 2026
Full time
Planner (Production / DFMA manufacturing) Bradford Permanent Role Competitive salary, car or car allowance + Flexible Benefits We have an exciting new opportunity for a Planner, ideally with production / DFMA manufacturing experience, to join our team based in Bradford The main purpose of the role is to plan plan materials coming in, stock levels, resource levels and what needs manufacturing & when, producing workable realistic and efficient programmes of work which meet an appropriate standard for the contract conditions and both internal and client requirements. Plans will be implemented with the best-practice approach utilising Critical Path Analysis, Resource Planning, Cost Management and Progress/Productivity Monitoring and Control. In this role you will need to build strong relationships with both internal and external stakeholders so will need good communication skills. This is a permanent staff position with NG Bailey. Responsibilities: Key deliverables in this role are: Demonstrate appropriate health and safety leadership to ensure the safety first and foremost message is visible and alive throughout all activities. Ensure that all planning related activities are carried out in compliance with contractual obligations, internal processes and external legislation governing business operations Arrange and facilitate integrated planning meetings, engaging with all relevant stakeholders to develop and agree the plan Participate within bid activities as required Develop and maintain detailed production schedules using Asta Powerproject, ensuring alignment with project deadlines, resource availability, and capacity constraints Forecast and coordinate the timely procurement of raw materials and components, ensuring optimal inventory levels Monitor and manage stock levels to prevent shortages or excess, using data-driven insights to support lean operations. Assess and plan labour and equipment requirements to meet production targets efficiently. Define what needs to be manufactured, when, and in what sequence-balancing priorities across multiple workstreams. Work closely with relevant project personnel and external customer in order to produce/ agree a contract baseline programme for each allocated project. Liaise with procurement, design, logistics, and site teams to ensure alignment and resolve planning conflicts. Maintain and update contract baseline in line with any agreed contract changes, ensuring changes are communicated to all stakeholders Ensure that progress and productivity is effectively monitored against project plan, produce clear reports for all stakeholders, identify and implement process enhancements to improve planning accuracy, reduce waste, and increase throughput. Ensure that planning outputs/reports are produced for contract reviews. Support the operational teams in order to ascertain whether project targets are being achieved and jointly establish and agree any corrective measures where necessary. Perform time/risk analysis against programmes at regular intervals with the planning manager/senior planner, and the project manager. Requirements: To be successful in this role you will have: Experience of planning for DFMA manufacturing / production projects Good experience of using Asta Powerproject OSM Program, production schedule and powerBi dashboard output experience Construction/MEP site experience advantageous Strong communication and relationship building skills Benefits 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice) Discounts Personal development programme Flexible Benefits Travel allowance If this is of interest, please apply with an up to date CV, and your salary/package expectations. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
# Customer Success Manager Job Introduction Customer Success Manager Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Sales team is growing, and we're excited to welcome a talented Customer Success Manager to join us.As a Customer Success Manager, you will take on a nationwide role focused on developing innovative ways to secure future work across local authorities, housing associations and framework agreements. As a key member of the Sales & Design Team, you'll play a crucial role in driving customer satisfaction, retention and growth within the utilities sector. Acting as the primary relationship owner for key accounts, you will ensure customers receive maximum value from our services and solutions.Working closely with sales, operations, billing and product teams, you will maintain strong customer relationships, proactively resolve issues and identify commercial opportunities that support long-term revenue growth.We're looking for the successful candidate to be based at one of our offices, in Stonehouse (Gloucestershire), London, Warrington or Hamilton (Glasgow). Your responsibilities as a Customer Success Manager: Leadership & Team Management - Oversee and support the Business Development Manager and Sales Coordinator, ensuring high quality performance, effective workload management, and ongoing professional development, while maintaining a positive and productive team environment. Customer Relationship Ownership - Act as the primary contact for key customers, building strong and trusted long term relationships through proactive communication, regular reviews and onsite or virtual meetings. Service Delivery & Performance Oversight - Ensure seamless customer onboarding and monitor service performance, SLAs and delivery milestones. Work with internal teams to resolve issues promptly and manage escalations professionally to maintain excellent customer experience. Commercial Growth & Strategic Planning - Identify upsell, renewal and cross sell opportunities, support contract discussions and pricing updates, and contribute to revenue forecasting and customer growth plans using insights drawn from data and customer feedback. Customer Advocacy & Continuous Improvement - Analyse customer data and performance trends to recommend service enhancements. Provide insight to product and operational teams, track customer health indicators and champion customer needs to reduce churn and drive continuous improvement. Preferred experience Proven experience in customer success, account management, or commercial roles within utilities or B2B service environments. Strong knowledge of utility operations (energy, water, metering, last mile delivery, infrastructure or related fields). Ability to analyse data, understand commercial drivers, and create actionable insights. Strong stakeholder management experience across operational, commercial, and technical teams. Apply now! We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received. Last Mile is one of the largest last-mile multi-utility businesses in the UK. We understand construction and we know utilities. We take responsibility for the 'last mile' of infrastructure that connects developments to wider distribution networks. Our strong history in gas and electricity connections, deep knowledge of the industry and secure investor backing means we can provide a comprehensive multi-utility solution that includes clean (ground source) heat networks, electricity, water and wastewater. Working through our operating companies (in South of England and Wales), (in Scotland, North Wales and the North of England) and our asset adoption business , we offer a 'one-stop shop' for new utility connections. We're proud to be both a certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.For further enquiries, contact or visit our website at At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply. Customer Success Manager Salary Competitive Frequency Annual Job Reference CSM007 Contract Type Permanent - Full Time Closing Date 5 April, 2026 Job Category Sales, Commercial and Estimating Company Office-Based Location Stonehouse, United Kingdom Posted on 26 February, 2026
Mar 12, 2026
Full time
# Customer Success Manager Job Introduction Customer Success Manager Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Sales team is growing, and we're excited to welcome a talented Customer Success Manager to join us.As a Customer Success Manager, you will take on a nationwide role focused on developing innovative ways to secure future work across local authorities, housing associations and framework agreements. As a key member of the Sales & Design Team, you'll play a crucial role in driving customer satisfaction, retention and growth within the utilities sector. Acting as the primary relationship owner for key accounts, you will ensure customers receive maximum value from our services and solutions.Working closely with sales, operations, billing and product teams, you will maintain strong customer relationships, proactively resolve issues and identify commercial opportunities that support long-term revenue growth.We're looking for the successful candidate to be based at one of our offices, in Stonehouse (Gloucestershire), London, Warrington or Hamilton (Glasgow). Your responsibilities as a Customer Success Manager: Leadership & Team Management - Oversee and support the Business Development Manager and Sales Coordinator, ensuring high quality performance, effective workload management, and ongoing professional development, while maintaining a positive and productive team environment. Customer Relationship Ownership - Act as the primary contact for key customers, building strong and trusted long term relationships through proactive communication, regular reviews and onsite or virtual meetings. Service Delivery & Performance Oversight - Ensure seamless customer onboarding and monitor service performance, SLAs and delivery milestones. Work with internal teams to resolve issues promptly and manage escalations professionally to maintain excellent customer experience. Commercial Growth & Strategic Planning - Identify upsell, renewal and cross sell opportunities, support contract discussions and pricing updates, and contribute to revenue forecasting and customer growth plans using insights drawn from data and customer feedback. Customer Advocacy & Continuous Improvement - Analyse customer data and performance trends to recommend service enhancements. Provide insight to product and operational teams, track customer health indicators and champion customer needs to reduce churn and drive continuous improvement. Preferred experience Proven experience in customer success, account management, or commercial roles within utilities or B2B service environments. Strong knowledge of utility operations (energy, water, metering, last mile delivery, infrastructure or related fields). Ability to analyse data, understand commercial drivers, and create actionable insights. Strong stakeholder management experience across operational, commercial, and technical teams. Apply now! We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received. Last Mile is one of the largest last-mile multi-utility businesses in the UK. We understand construction and we know utilities. We take responsibility for the 'last mile' of infrastructure that connects developments to wider distribution networks. Our strong history in gas and electricity connections, deep knowledge of the industry and secure investor backing means we can provide a comprehensive multi-utility solution that includes clean (ground source) heat networks, electricity, water and wastewater. Working through our operating companies (in South of England and Wales), (in Scotland, North Wales and the North of England) and our asset adoption business , we offer a 'one-stop shop' for new utility connections. We're proud to be both a certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.For further enquiries, contact or visit our website at At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply. Customer Success Manager Salary Competitive Frequency Annual Job Reference CSM007 Contract Type Permanent - Full Time Closing Date 5 April, 2026 Job Category Sales, Commercial and Estimating Company Office-Based Location Stonehouse, United Kingdom Posted on 26 February, 2026
Chartered Institute of Procurement and Supply (CIPS)
Wellingborough, Northamptonshire
About the role Booker Group is looking for a passionate and results-driven Supply Chain Manager to join our established team. This is a fantastic opportunity for an experienced professional to make a real impact through their expertise, energy, and dedication. Based at our head office, you will report to the Lead Supply Chain Manager and collaborate with a dynamic team in a fast-paced environment. In this role, you will oversee the end-to-end planning and movement of stock, ensuring an efficient flow from suppliers to the distribution centre and ultimately to stores. Using data-driven insights, you will optimise inventory levels while maximising product availability to meet business demands. Ensuring that your team are supported, managed and developed. What is in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates. An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay. Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package. You will be responsible for Lead, manage and develop your team to build continuous improvement and development, supporting them and driving high performance Maintain stock-holding targets while ensuring service level targets are consistently met. Ensure smooth intake planning by adhering to established processes and best practices. Manage delisted stock and overstocks, ensuring their value remains within company-set targets. Foster strong supplier relationships through managed and minuted 306090 meetings that drive Collaboration, controlled inventory and end to end efficiency Identify seasonal trends and implement proactive planning to maintain on-shelf availability. Monitor market trends and provide timely, data-driven insights to Supply Planners. Communicate sales trends effectively, ensuring action plans are in place to optimise sales performance. Support the successful launch of key new lines, maximising sales while minimising handling at branches and distribution centres. Continuously review Route-to-Market (RTM) strategies to optimise costs and service levels. Oversee promotional planning, ensuring forecasts are completed on time, addressing issues proactively, reviewing forecast accuracy, and supporting clearance plans post-promotion. Lead performance reviews for under-performing suppliers, driving improvement and accountability. Manage a small portfolio of suppliers, ensuring effective collaboration and performance. Oversee root cause analysis within the team, ensuring accuracy and implementing corrective measures. Escalate and collaborate with IT on system issues, ensuring timely resolution and minimal disruption. Champion inclusivity and diversity, ensuring everyone is welcome at Booker. You will need Extensive experience in FMCG, including leading and managing high-performing teams. The ability to manage and develop a team. Proven ability to work autonomously, taking ownership of tasks and delivering results. Exceptional communication and stakeholder management skills, building strong relationships at all levels. Strong problem-solving and commercial decision-making abilities, with a strategic and analytical mindset. Excellent attention to detail, including report writing, data interpretation, and maintaining accurate records. In-depth knowledge of relevant markets, staying up to date with industry trends and developments. Adaptable and flexible approach to work, adjusting to changing priorities and business needs. About us Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco For more information about us please visit
Mar 12, 2026
Full time
About the role Booker Group is looking for a passionate and results-driven Supply Chain Manager to join our established team. This is a fantastic opportunity for an experienced professional to make a real impact through their expertise, energy, and dedication. Based at our head office, you will report to the Lead Supply Chain Manager and collaborate with a dynamic team in a fast-paced environment. In this role, you will oversee the end-to-end planning and movement of stock, ensuring an efficient flow from suppliers to the distribution centre and ultimately to stores. Using data-driven insights, you will optimise inventory levels while maximising product availability to meet business demands. Ensuring that your team are supported, managed and developed. What is in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates. An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay. Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package. You will be responsible for Lead, manage and develop your team to build continuous improvement and development, supporting them and driving high performance Maintain stock-holding targets while ensuring service level targets are consistently met. Ensure smooth intake planning by adhering to established processes and best practices. Manage delisted stock and overstocks, ensuring their value remains within company-set targets. Foster strong supplier relationships through managed and minuted 306090 meetings that drive Collaboration, controlled inventory and end to end efficiency Identify seasonal trends and implement proactive planning to maintain on-shelf availability. Monitor market trends and provide timely, data-driven insights to Supply Planners. Communicate sales trends effectively, ensuring action plans are in place to optimise sales performance. Support the successful launch of key new lines, maximising sales while minimising handling at branches and distribution centres. Continuously review Route-to-Market (RTM) strategies to optimise costs and service levels. Oversee promotional planning, ensuring forecasts are completed on time, addressing issues proactively, reviewing forecast accuracy, and supporting clearance plans post-promotion. Lead performance reviews for under-performing suppliers, driving improvement and accountability. Manage a small portfolio of suppliers, ensuring effective collaboration and performance. Oversee root cause analysis within the team, ensuring accuracy and implementing corrective measures. Escalate and collaborate with IT on system issues, ensuring timely resolution and minimal disruption. Champion inclusivity and diversity, ensuring everyone is welcome at Booker. You will need Extensive experience in FMCG, including leading and managing high-performing teams. The ability to manage and develop a team. Proven ability to work autonomously, taking ownership of tasks and delivering results. Exceptional communication and stakeholder management skills, building strong relationships at all levels. Strong problem-solving and commercial decision-making abilities, with a strategic and analytical mindset. Excellent attention to detail, including report writing, data interpretation, and maintaining accurate records. In-depth knowledge of relevant markets, staying up to date with industry trends and developments. Adaptable and flexible approach to work, adjusting to changing priorities and business needs. About us Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco For more information about us please visit
Job Title: Supply Chain Function Support Manager Salary: £62,000 - £72,000 dependent on skills and experience + car allowance Location: Scotstoun. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role What you'll be doing: Lead the governance and assurance for supply chain Ensure compliance to regulatory, customer and internal standards Ensure supply chain is resourced with suitably qualified and experienced staff to support operational requirements Identify opportunities for cost savings and innovation Collaborate with internal teams to understand ongoing requirements and ensure alignment with operational and Business goals Establish performance metrics and key performance indicators (KPIs) to drive compliance, development and improvement Lead and mentor the team, fostering a culture of continuous improvement and professional development Act as key conduit between sector and group to ensure supply chain initiatives are appropriately deployed into Naval Ships Your skills and experiences: Skilled in service delivery, change leadership and leading teams Adept at improving, monitoring and adhering to regulatory and governance policies and procedures Proven ability to run a Supply Chain function while identifying, developing and delivering functional and business outcomes Capable of identifying organisational improvements and interventions through business intelligence and statistical data Skilled in assessing organisational capability and creating evidence based solutions An MCIPS or a MCIPD qualification is desirable Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Functional Excellence Team: In this role you will lead the governance and assurance for Supply Chain with a specific focus on toolset governance, contract performance reporting, purchase order closure, and prompt payments. Your role will be critical in ensuring compliance to regulatory and company standards, while ensuring Supply Chain is resourced with suitably qualified staff to support our operational requirements. You will be responsible for managing the team and providing people, supplier, and programme support and dashboards, improving working practices, and providing advice on related matters. Developing strong working relationships across the stakeholder group you'll also be responsible for rolling out group and sector initiatives across Supply Chain. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date : 17th March 2026. Interviews for this position will take place week commencing 23rd March. We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Mar 12, 2026
Full time
Job Title: Supply Chain Function Support Manager Salary: £62,000 - £72,000 dependent on skills and experience + car allowance Location: Scotstoun. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role What you'll be doing: Lead the governance and assurance for supply chain Ensure compliance to regulatory, customer and internal standards Ensure supply chain is resourced with suitably qualified and experienced staff to support operational requirements Identify opportunities for cost savings and innovation Collaborate with internal teams to understand ongoing requirements and ensure alignment with operational and Business goals Establish performance metrics and key performance indicators (KPIs) to drive compliance, development and improvement Lead and mentor the team, fostering a culture of continuous improvement and professional development Act as key conduit between sector and group to ensure supply chain initiatives are appropriately deployed into Naval Ships Your skills and experiences: Skilled in service delivery, change leadership and leading teams Adept at improving, monitoring and adhering to regulatory and governance policies and procedures Proven ability to run a Supply Chain function while identifying, developing and delivering functional and business outcomes Capable of identifying organisational improvements and interventions through business intelligence and statistical data Skilled in assessing organisational capability and creating evidence based solutions An MCIPS or a MCIPD qualification is desirable Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Functional Excellence Team: In this role you will lead the governance and assurance for Supply Chain with a specific focus on toolset governance, contract performance reporting, purchase order closure, and prompt payments. Your role will be critical in ensuring compliance to regulatory and company standards, while ensuring Supply Chain is resourced with suitably qualified staff to support our operational requirements. You will be responsible for managing the team and providing people, supplier, and programme support and dashboards, improving working practices, and providing advice on related matters. Developing strong working relationships across the stakeholder group you'll also be responsible for rolling out group and sector initiatives across Supply Chain. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date : 17th March 2026. Interviews for this position will take place week commencing 23rd March. We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
East and North Hertfordshire NHS Trust (Enherts-TR)
Hertford, Hertfordshire
Advanced Digital/IT Systems and Storage Engineer NHS AfC: Band 5 Main area Corporate Grade NHS AfC: Band 5 Contract Permanent Hours Full time - 37.5 hours per week Job ref 804-C Site Lister Hospital Town Stevenage Salary £31,049 - £37,796 per annum Salary period Yearly Closing 19/03/:59 Here at East and North Hertfordshire Teaching NHS Trust Our mission is: Providing high-quality, compassionate care for our communities Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are: Include We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together. Respect We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas. Improve We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose. Job overview We are recruiting for a Advanced Digital/IT Systems and Storage Engineer who share s our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The Post-holder will ensure that the Trust's IT systems provide a continuous service to all departments within the Trust and associated stakeholder business. They will be a key technical resource available within IT and as such will have technical excellence in one or more key areas, and be able to provide specialist advice and expertise. This role requires a high level of technical competence, excellent analytical skills, an ability to convey complex technical ideas to other Trust staff and management, an ability to organise complex plans and execute them and an ability to work unsupervised without reference to a manager. This role will have a Digital On Call Rota. At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job The Advanced Digital/IT Systems and Storage Engineer will work with the IT Server and Storage Lead to ensure an effective, efficient and respected systems support service is maintained to the Trust by adhering to agreed policies, standards and procedures. Assist with the development and maintenance of disaster recovery arrangements and contingency planning, including testing of these arrangements. Support IT Operations to ensure that computer security processes and appropriate backup strategies are in place for all Trust corporate systems. Ensure integrity of IT server systems, application and user data (both clinical and non-clinical) by performing regular backup checks and test restores. Provide 2nd and 3rd line support and expertise, to Service Desk, IT Desktop, Networks, Implementation and Development and Operations staff to ensure the timely closure of Helpdesk calls. Provide support to the Implementation and Development team during project rollouts, planned work and moves. Working for our organisation At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person specification Qualifications Degree in Computer Science, Information Technology, or a related field, or equivalent experience. Relevant technical certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Server+, VMware Certified Professional) are desirable. or equivalent experience. ITIL V4 Foundation Previous Experience At least 3 years of relevant experience in similar roles. Extensive experience managing server infrastructure in a complex, high-availability environment. Experience working with virtualization technologies such as VMware or Hyper V. Strong experience in server hardware maintenance, including upgrades and component replacements. IT experience gained in Acute healthcare setting Skills Ability to manage competing priorities and work effectively under pressure. Strong problem solving and analytical skills, with the ability to troubleshoot complex technical issues. Excellent communication skills, with the ability to explain technical concepts to non technical stakeholders. Use technology and tools effectively in managing infrastructure and operations areas Knowledge Excellent technical knowledge of server operating systems (Windows Server, Linux) and virtualization platforms. Strong understanding of networking principles, including TCP/IP, DNS, and DHCP, as they relate to server management. In depth knowledge of server security, patch management, and antivirus protection. Up to date knowledge of industry trends, server technologies, and best practices for server management in healthcare settings Other Requirements Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day When you apply Please note we do not offer visa sponsorship for roles unless clearly stated in our adverts. This means even if you have the right to work currently but will require a new sponsorship to work for our Trust your application will not be considered. Vacancies may close earlier than the advertised closing date where a high volume of applications are received. We therefore encourage you to submit your application as soon as possible to avoid missing out on the opportunity to join the Trust or develop your career with us. While we recognise that AI can support in drafting an application, you are encouraged to clearly demonstrate your personal skills, experience and behaviours that align with the role, and this is usually best done in your own words. We reserve the right to review all applications for the use of AI tools and where this is inconsistent with our values and standards of behaviour your application may be rejected All correspondence relating to vacancies will be via the e mail address you have provided on your application form. Some servers automatically send e mails to your junk mail so please check as well as your inbox. Secondments/Fixed term Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re apply and can be slotted into the role on a permanent basis if appropriate. If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments. Committed to our Community East and North Hertfordshire Teaching NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under represented in various parts of our workforce . We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working. We are proud to be a Disability Confident employer and achieved our status in 2019. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing . click apply for full job details
Mar 12, 2026
Full time
Advanced Digital/IT Systems and Storage Engineer NHS AfC: Band 5 Main area Corporate Grade NHS AfC: Band 5 Contract Permanent Hours Full time - 37.5 hours per week Job ref 804-C Site Lister Hospital Town Stevenage Salary £31,049 - £37,796 per annum Salary period Yearly Closing 19/03/:59 Here at East and North Hertfordshire Teaching NHS Trust Our mission is: Providing high-quality, compassionate care for our communities Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are: Include We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together. Respect We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas. Improve We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose. Job overview We are recruiting for a Advanced Digital/IT Systems and Storage Engineer who share s our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The Post-holder will ensure that the Trust's IT systems provide a continuous service to all departments within the Trust and associated stakeholder business. They will be a key technical resource available within IT and as such will have technical excellence in one or more key areas, and be able to provide specialist advice and expertise. This role requires a high level of technical competence, excellent analytical skills, an ability to convey complex technical ideas to other Trust staff and management, an ability to organise complex plans and execute them and an ability to work unsupervised without reference to a manager. This role will have a Digital On Call Rota. At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job The Advanced Digital/IT Systems and Storage Engineer will work with the IT Server and Storage Lead to ensure an effective, efficient and respected systems support service is maintained to the Trust by adhering to agreed policies, standards and procedures. Assist with the development and maintenance of disaster recovery arrangements and contingency planning, including testing of these arrangements. Support IT Operations to ensure that computer security processes and appropriate backup strategies are in place for all Trust corporate systems. Ensure integrity of IT server systems, application and user data (both clinical and non-clinical) by performing regular backup checks and test restores. Provide 2nd and 3rd line support and expertise, to Service Desk, IT Desktop, Networks, Implementation and Development and Operations staff to ensure the timely closure of Helpdesk calls. Provide support to the Implementation and Development team during project rollouts, planned work and moves. Working for our organisation At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person specification Qualifications Degree in Computer Science, Information Technology, or a related field, or equivalent experience. Relevant technical certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Server+, VMware Certified Professional) are desirable. or equivalent experience. ITIL V4 Foundation Previous Experience At least 3 years of relevant experience in similar roles. Extensive experience managing server infrastructure in a complex, high-availability environment. Experience working with virtualization technologies such as VMware or Hyper V. Strong experience in server hardware maintenance, including upgrades and component replacements. IT experience gained in Acute healthcare setting Skills Ability to manage competing priorities and work effectively under pressure. Strong problem solving and analytical skills, with the ability to troubleshoot complex technical issues. Excellent communication skills, with the ability to explain technical concepts to non technical stakeholders. Use technology and tools effectively in managing infrastructure and operations areas Knowledge Excellent technical knowledge of server operating systems (Windows Server, Linux) and virtualization platforms. Strong understanding of networking principles, including TCP/IP, DNS, and DHCP, as they relate to server management. In depth knowledge of server security, patch management, and antivirus protection. Up to date knowledge of industry trends, server technologies, and best practices for server management in healthcare settings Other Requirements Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day When you apply Please note we do not offer visa sponsorship for roles unless clearly stated in our adverts. This means even if you have the right to work currently but will require a new sponsorship to work for our Trust your application will not be considered. Vacancies may close earlier than the advertised closing date where a high volume of applications are received. We therefore encourage you to submit your application as soon as possible to avoid missing out on the opportunity to join the Trust or develop your career with us. While we recognise that AI can support in drafting an application, you are encouraged to clearly demonstrate your personal skills, experience and behaviours that align with the role, and this is usually best done in your own words. We reserve the right to review all applications for the use of AI tools and where this is inconsistent with our values and standards of behaviour your application may be rejected All correspondence relating to vacancies will be via the e mail address you have provided on your application form. Some servers automatically send e mails to your junk mail so please check as well as your inbox. Secondments/Fixed term Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re apply and can be slotted into the role on a permanent basis if appropriate. If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments. Committed to our Community East and North Hertfordshire Teaching NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under represented in various parts of our workforce . We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working. We are proud to be a Disability Confident employer and achieved our status in 2019. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing . click apply for full job details
Spotify has more than 600M listeners in more than 180 markets around the world, who use our music, podcast, and audiobook services to find what delights, entertains, educates, and informs them. Personalization is a high impact organization that provides the technology to serve them what they expect to find, to help them explore and find new things to enjoy, and to suggest things they might not be aware of that they would like. We are looking for a Research Scientist with a machine learning background to help us improve personalization experiences. You will join a team of researchers whose focus is on enhancing the Spotify experience by researching, developing, and integrating state-of-the-art generative AI technologies into our search and recommender systems, and unlock new interactive experiences. You will be part of an interdisciplinary team focusing on ensuring that the foundations of Spotify technologies are at or above the state of the art and, in the process, redefine the state of the art for the field and contributing to the wider research community by publishing papers. Our team has strong ties internally to product groups as well as externally to the research community. Areas of expertise Information Retrieval, Recommendation System, Language Technologies, Foundational Models, Generative AI Technologies, and Machine Learning What You'll Do Participate in groundbreaking research in artificial intelligence with a focus on large-scale generative applications to search and recommendation systems Apply your scientific knowledge to analyze and collect data, identify problems, construct methodologies, including metrics and standard processes, conduct experiments, and devise scalable solutions through hands on prototyping and development Work on practical applications such as search, recommendation, language understanding in the music and talk audio domains Collaborate with other scientists, engineers, product managers, designers, and data analysts across Spotify to design and develop innovative solutions to challenging problems Impact Spotify products, while working on and iterating further a long-term research roadmap Maintain a research profile through external engagement by publishing scientific papers, coordinating workshops, giving talks, and being an active community member at top conferences Who You Are You have a PhD in either information retrieval, intelligent systems, machine learning, computer science, or related areas You have expertise in domains such as language technologies, generative AI technologies, information retrieval, and recommender systems You have peer reviewed publications at journals or conferences such as RecSys, TheWebConf, WSDM, SIGIR, EMNLP, ACL, COLM, ICML, ICLR, NeurIPS, or related You have solid hands on skills in sourcing, cleaning, manipulating, analyzing, visualizing, and modeling of large scale real data You are passionate about making sense of user behavior, music content, and talk audio content using best available methods You are a creative problem solver who is passionate about digging into complex problems and devising new approaches to reach results Where You'll Be This role is based in London or Stockholm We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what's playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward thinking! So bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we're here to support you in any way we can. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world's most popular audio streaming subscription service.
Mar 12, 2026
Full time
Spotify has more than 600M listeners in more than 180 markets around the world, who use our music, podcast, and audiobook services to find what delights, entertains, educates, and informs them. Personalization is a high impact organization that provides the technology to serve them what they expect to find, to help them explore and find new things to enjoy, and to suggest things they might not be aware of that they would like. We are looking for a Research Scientist with a machine learning background to help us improve personalization experiences. You will join a team of researchers whose focus is on enhancing the Spotify experience by researching, developing, and integrating state-of-the-art generative AI technologies into our search and recommender systems, and unlock new interactive experiences. You will be part of an interdisciplinary team focusing on ensuring that the foundations of Spotify technologies are at or above the state of the art and, in the process, redefine the state of the art for the field and contributing to the wider research community by publishing papers. Our team has strong ties internally to product groups as well as externally to the research community. Areas of expertise Information Retrieval, Recommendation System, Language Technologies, Foundational Models, Generative AI Technologies, and Machine Learning What You'll Do Participate in groundbreaking research in artificial intelligence with a focus on large-scale generative applications to search and recommendation systems Apply your scientific knowledge to analyze and collect data, identify problems, construct methodologies, including metrics and standard processes, conduct experiments, and devise scalable solutions through hands on prototyping and development Work on practical applications such as search, recommendation, language understanding in the music and talk audio domains Collaborate with other scientists, engineers, product managers, designers, and data analysts across Spotify to design and develop innovative solutions to challenging problems Impact Spotify products, while working on and iterating further a long-term research roadmap Maintain a research profile through external engagement by publishing scientific papers, coordinating workshops, giving talks, and being an active community member at top conferences Who You Are You have a PhD in either information retrieval, intelligent systems, machine learning, computer science, or related areas You have expertise in domains such as language technologies, generative AI technologies, information retrieval, and recommender systems You have peer reviewed publications at journals or conferences such as RecSys, TheWebConf, WSDM, SIGIR, EMNLP, ACL, COLM, ICML, ICLR, NeurIPS, or related You have solid hands on skills in sourcing, cleaning, manipulating, analyzing, visualizing, and modeling of large scale real data You are passionate about making sense of user behavior, music content, and talk audio content using best available methods You are a creative problem solver who is passionate about digging into complex problems and devising new approaches to reach results Where You'll Be This role is based in London or Stockholm We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what's playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward thinking! So bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we're here to support you in any way we can. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world's most popular audio streaming subscription service.
At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you - We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters - Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow - Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of role If you've worked hands on with monitoring or observability tools and feel ready for a new direction in your career, this could be a great fit. We are looking for someone who not only understands the technology but also brings a strong personality, builds relationships with ease, and always keeps client value at the centre of what they do. You might already be in Customer Success, Technical Account Management, or a similar role. What matters most is proven experience with enterprise scale environments and a real passion for making monitoring and observability tools deliver impact. At ITRS, Customer Success is about being a trusted partner. Our customers expect more than theory; they want people who have been hands on, know the challenges first hand, and can help them turn technology into outcomes. As a Customer Success Manager, you will: Build relationships with customers as their advocate and trusted advisor Translate customer goals into adoption and value strategies using ITRS products Monitor and analyse customer health, usage, and adoption to design proactive interventions Identify risks to retention and act early to prevent them Lead workshops and business reviews to uncover needs, track progress, and align on outcomes Capture and share customer feedback to influence product direction Partner with internal teams (Support, Professional Services, Product, Account Management) to deliver customer outcomes Document engagements and maintain visibility of activity, outcomes and risks Contribute to the refinement of Customer Success practices as our function grows Proven experience in Customer Success or Technical Account Management role is essential Proven hands on exposure to Monitoring and Observability platforms (experience of ITRS solutions is ideal) A strong understanding of enterprise scale environments (financial services experience in particular) Shows strong technical curiosity and strategic judgement around Public Cloud and AI, able to shape direction, not just react to it Ability to connect technical solutions to business outcomes and value Comfortable leading training, workshops, and enablement sessions Analytical mindset with experience interpreting usage and health metrics Excellent communication skills, able to engage at all levels from engineers to executives Organised, proactive, and collaborative, with the confidence to operate independently Health insurance cover for you and your dependents Dental Cover for you and your dependants Employer Pension scheme Income Protection Enhanced parental leave Flexible hybrid working ITRS Group is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
Mar 12, 2026
Full time
At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you - We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters - Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow - Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of role If you've worked hands on with monitoring or observability tools and feel ready for a new direction in your career, this could be a great fit. We are looking for someone who not only understands the technology but also brings a strong personality, builds relationships with ease, and always keeps client value at the centre of what they do. You might already be in Customer Success, Technical Account Management, or a similar role. What matters most is proven experience with enterprise scale environments and a real passion for making monitoring and observability tools deliver impact. At ITRS, Customer Success is about being a trusted partner. Our customers expect more than theory; they want people who have been hands on, know the challenges first hand, and can help them turn technology into outcomes. As a Customer Success Manager, you will: Build relationships with customers as their advocate and trusted advisor Translate customer goals into adoption and value strategies using ITRS products Monitor and analyse customer health, usage, and adoption to design proactive interventions Identify risks to retention and act early to prevent them Lead workshops and business reviews to uncover needs, track progress, and align on outcomes Capture and share customer feedback to influence product direction Partner with internal teams (Support, Professional Services, Product, Account Management) to deliver customer outcomes Document engagements and maintain visibility of activity, outcomes and risks Contribute to the refinement of Customer Success practices as our function grows Proven experience in Customer Success or Technical Account Management role is essential Proven hands on exposure to Monitoring and Observability platforms (experience of ITRS solutions is ideal) A strong understanding of enterprise scale environments (financial services experience in particular) Shows strong technical curiosity and strategic judgement around Public Cloud and AI, able to shape direction, not just react to it Ability to connect technical solutions to business outcomes and value Comfortable leading training, workshops, and enablement sessions Analytical mindset with experience interpreting usage and health metrics Excellent communication skills, able to engage at all levels from engineers to executives Organised, proactive, and collaborative, with the confidence to operate independently Health insurance cover for you and your dependents Dental Cover for you and your dependants Employer Pension scheme Income Protection Enhanced parental leave Flexible hybrid working ITRS Group is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
Birmingham, West Midlands, United Kingdom Be the First to Apply Job Description Note for Recruitment Agencies: We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. Location - Birmingham As the School Premises Manager you will serve the needs of the project, and be responsible for the overall provision of day to day repairs for the School Site including PPM's and to assist with the other School Premises Managers employed as part of a team at the School to ensure the delivery of Services. What you will be doing: Open and close the school daily, ensuring buildings and grounds are safe and secure Activate/deactivate alarms and lock all doors, windows, and gates at the end of each day Check heating, lighting, and hot water systems for functionality Carry out minor repairs, make safe any hazards, and report urgent faults Liaise with contractors on site and monitor cleaning standards Maintain outdoor areas, clear litter, empty bins, and ensure safe pathways during adverse weather Complete minor Health & Safety checks and associated records (fire systems, emergency lighting, water systems) Provide cover for lettings, emergencies, and other schools as required, including contractor inductions and training support About you: Experienced in site security, building checks, and basic maintenance Skilled in liaising with contractors and monitoring cleaning standards Knowledgeable in Health & Safety procedures, including fire systems and emergency checks Flexible and proactive, able to provide cover, respond to emergencies, and support team training What We Can Offer in Return: With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental well being of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits: We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Competitive family leave policy Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees, and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role About us: Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long term value. For more information on this role or to enquire about other positions available within our business please contact Skyemarie Bree - Additional Information: Galliford Try welcomes applications from candidates who would like to work full time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. A full job description for this role is available upon request. Job Info Job Identification 2605 Job Category Facilities Management Posting Date 12/22/2025, 03:47 PM Apply Before 02/16/2026, 12:00 AM Job Schedule Full time Job Shift Day Locations Perry Beeches Campus, Great Barr, B42 2PY, GB Yardleys School , Tyseley, B11 3EY, GB
Mar 12, 2026
Full time
Birmingham, West Midlands, United Kingdom Be the First to Apply Job Description Note for Recruitment Agencies: We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. Location - Birmingham As the School Premises Manager you will serve the needs of the project, and be responsible for the overall provision of day to day repairs for the School Site including PPM's and to assist with the other School Premises Managers employed as part of a team at the School to ensure the delivery of Services. What you will be doing: Open and close the school daily, ensuring buildings and grounds are safe and secure Activate/deactivate alarms and lock all doors, windows, and gates at the end of each day Check heating, lighting, and hot water systems for functionality Carry out minor repairs, make safe any hazards, and report urgent faults Liaise with contractors on site and monitor cleaning standards Maintain outdoor areas, clear litter, empty bins, and ensure safe pathways during adverse weather Complete minor Health & Safety checks and associated records (fire systems, emergency lighting, water systems) Provide cover for lettings, emergencies, and other schools as required, including contractor inductions and training support About you: Experienced in site security, building checks, and basic maintenance Skilled in liaising with contractors and monitoring cleaning standards Knowledgeable in Health & Safety procedures, including fire systems and emergency checks Flexible and proactive, able to provide cover, respond to emergencies, and support team training What We Can Offer in Return: With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental well being of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits: We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Competitive family leave policy Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees, and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role About us: Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long term value. For more information on this role or to enquire about other positions available within our business please contact Skyemarie Bree - Additional Information: Galliford Try welcomes applications from candidates who would like to work full time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. A full job description for this role is available upon request. Job Info Job Identification 2605 Job Category Facilities Management Posting Date 12/22/2025, 03:47 PM Apply Before 02/16/2026, 12:00 AM Job Schedule Full time Job Shift Day Locations Perry Beeches Campus, Great Barr, B42 2PY, GB Yardleys School , Tyseley, B11 3EY, GB
