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quality lead
Randstad Construction & Property
Labourer
Randstad Construction & Property Upper Heyford, Oxfordshire
Randstad UK CPE Team is looking to onboard a CSCS Labourer to join the team at Upper Heyford Site to support one of leading developers. Job Title: CSCS Labourer Location: Heyford Park, Bicester Pay: 15.80 per hour Duration: Ongoing work Key Responsibilities Pre-plastering work to get rooms ready for the trades. Keeping walkways clear and ensuring the site is tidy and safe. Cleaning and maintaining facilities. Requirements: Valid CSCS Card and PPE Eye for detail. Local to the site or has reliable transportation Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 04, 2026
Seasonal
Randstad UK CPE Team is looking to onboard a CSCS Labourer to join the team at Upper Heyford Site to support one of leading developers. Job Title: CSCS Labourer Location: Heyford Park, Bicester Pay: 15.80 per hour Duration: Ongoing work Key Responsibilities Pre-plastering work to get rooms ready for the trades. Keeping walkways clear and ensuring the site is tidy and safe. Cleaning and maintaining facilities. Requirements: Valid CSCS Card and PPE Eye for detail. Local to the site or has reliable transportation Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
HR GO Recruitment
Aviation Safety and compliance manager
HR GO Recruitment Burton End, Essex
Aviation Safety, Quality and Compliance Manager - Corporate and private jet MRO/ FBO have an opportunity for a highly qualified and experienced Safety, Quality and Compliance Manager (form 4 holder) to play a pivotal role in the organisation's commitment to aviation safety and regulatory compliance. This strategic position will oversee the development, implementation, and continuous improvement of the companies Safety Management System (SMS) and Quality Management System (QMS) within the aircraft maintenance environment. Key Responsibilities: Leadership of QMS: Lead the oversight and effectiveness of the Quality Management System, ensuring rigorous compliance with industry regulations and standards through regular audits and assessments. Management of Non-Conformity's: Identify, document, and manage non-conformity's, implementing corrective actions and driving continuous improvement initiatives to enhance operational excellence. Development of In-House Processes: Design and implement comprehensive quality assurance processes tailored to meet the specific needs of the organisation, including the training and competency assessment of certifying personnel. Safety Management Facilitation: Spearhead hazard identification and risk assessment initiatives, ensuring robust implementation of safety management processes and adherence to aviation safety standards. Regulatory Liaison: Maintain proactive communications with regulatory authorities to ensure ongoing compliance with all aviation regulations and practices. Qualifications: Extensive knowledge of current airworthiness regulations, including Part-145 and IBAC/IS-BAH standards. Proven experience as a qualified auditor, with recognised training in auditing techniques and methodologies. Exceptional organisational, analytical, and leadership capabilities. Proficient in Microsoft Office Suite and familiar with Quality/Safety Management Software applications. Possession of a valid Part 66 Aircraft Maintenance Licence (AML) is preferred. Core Competencies: Strong communication skills, both written and verbal, with the ability to effectively engage with diverse stakeholders. Demonstrated capacity to work autonomously while fostering collaborative team dynamics. Proven problem-solving and critical thinking skills, with a focus on promoting a culture of safety and continuous improvement. High level of integrity, professionalism, and confidentiality in all aspects of work. This is a permanent job. HRGO are a recruitment agency supporting the UK aviation industry. We aim to respond to all applications.
Feb 04, 2026
Full time
Aviation Safety, Quality and Compliance Manager - Corporate and private jet MRO/ FBO have an opportunity for a highly qualified and experienced Safety, Quality and Compliance Manager (form 4 holder) to play a pivotal role in the organisation's commitment to aviation safety and regulatory compliance. This strategic position will oversee the development, implementation, and continuous improvement of the companies Safety Management System (SMS) and Quality Management System (QMS) within the aircraft maintenance environment. Key Responsibilities: Leadership of QMS: Lead the oversight and effectiveness of the Quality Management System, ensuring rigorous compliance with industry regulations and standards through regular audits and assessments. Management of Non-Conformity's: Identify, document, and manage non-conformity's, implementing corrective actions and driving continuous improvement initiatives to enhance operational excellence. Development of In-House Processes: Design and implement comprehensive quality assurance processes tailored to meet the specific needs of the organisation, including the training and competency assessment of certifying personnel. Safety Management Facilitation: Spearhead hazard identification and risk assessment initiatives, ensuring robust implementation of safety management processes and adherence to aviation safety standards. Regulatory Liaison: Maintain proactive communications with regulatory authorities to ensure ongoing compliance with all aviation regulations and practices. Qualifications: Extensive knowledge of current airworthiness regulations, including Part-145 and IBAC/IS-BAH standards. Proven experience as a qualified auditor, with recognised training in auditing techniques and methodologies. Exceptional organisational, analytical, and leadership capabilities. Proficient in Microsoft Office Suite and familiar with Quality/Safety Management Software applications. Possession of a valid Part 66 Aircraft Maintenance Licence (AML) is preferred. Core Competencies: Strong communication skills, both written and verbal, with the ability to effectively engage with diverse stakeholders. Demonstrated capacity to work autonomously while fostering collaborative team dynamics. Proven problem-solving and critical thinking skills, with a focus on promoting a culture of safety and continuous improvement. High level of integrity, professionalism, and confidentiality in all aspects of work. This is a permanent job. HRGO are a recruitment agency supporting the UK aviation industry. We aim to respond to all applications.
Morrisons
Store Manager - Convenience - Bingley
Morrisons Bingley, Yorkshire
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition now consists of a network of 1,700 convenience stores nationwide, including both company owned and franchise locations. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact danielle.
Feb 04, 2026
Full time
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About you Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About us Morrisons acquired the McColl's business in 2022. Our convenience proposition now consists of a network of 1,700 convenience stores nationwide, including both company owned and franchise locations. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact danielle.
Welding Team Leader
Drive DeVillbiss Healthcare UK Halifax, Yorkshire
Who We Are at Drive DeVilbiss Drive DeVilbiss has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels i click apply for full job details
Feb 04, 2026
Full time
Who We Are at Drive DeVilbiss Drive DeVilbiss has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels i click apply for full job details
Hays
Maidstone Site Manager Housing
Hays Maidstone, Kent
Site Manager - Housing Development Location: Maidstone, Kent Job Type: Full-Time Temporary Salary: Competitive + Car Allowance + Bonus Start Date: ASAP Are you an experienced Site Manager with a passion for delivering high-quality homes? We're looking for a driven and detail-oriented Site Manager to lead residential construction projects from the ground up, ensuring every home is built to the h click apply for full job details
Feb 04, 2026
Seasonal
Site Manager - Housing Development Location: Maidstone, Kent Job Type: Full-Time Temporary Salary: Competitive + Car Allowance + Bonus Start Date: ASAP Are you an experienced Site Manager with a passion for delivering high-quality homes? We're looking for a driven and detail-oriented Site Manager to lead residential construction projects from the ground up, ensuring every home is built to the h click apply for full job details
BRITISH HEART FOUNDATION
Store Manager
BRITISH HEART FOUNDATION Canterbury, Kent
Would you like to make an impact by leading one of our fashion store teams that are community based,offeramazing choice and genuine sustainability? What does this role involve? As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values. Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for? Experience working in a customer facing role in retail, hospitality or service industry Experience of leading, motivating and developing teams Commercial awareness Ability to achieve sales targets Committed to achieving the highest retail standards at all times Able to work under own initiative and take a proactive approach to changing business needs and objectives Thrives working in a hands on, fast-paced environment An understanding of budgets and P&L Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Belonging at BHF We are committed to fostering a workplace where everyone feels valued and supported.Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real differencetogether. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave(plus the option to buy and sell leave) Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) Wagestream - early access to your wages 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the"Apply" button below. You'll be seamlessly redirected to theBHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check Any offer of employment is subject to a satisfactory DBS check. Inclusivity Matters We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process. Act Swiftly Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early. Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Feb 04, 2026
Full time
Would you like to make an impact by leading one of our fashion store teams that are community based,offeramazing choice and genuine sustainability? What does this role involve? As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values. Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for? Experience working in a customer facing role in retail, hospitality or service industry Experience of leading, motivating and developing teams Commercial awareness Ability to achieve sales targets Committed to achieving the highest retail standards at all times Able to work under own initiative and take a proactive approach to changing business needs and objectives Thrives working in a hands on, fast-paced environment An understanding of budgets and P&L Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Belonging at BHF We are committed to fostering a workplace where everyone feels valued and supported.Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real differencetogether. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave(plus the option to buy and sell leave) Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) Wagestream - early access to your wages 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the"Apply" button below. You'll be seamlessly redirected to theBHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check Any offer of employment is subject to a satisfactory DBS check. Inclusivity Matters We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process. Act Swiftly Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early. Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Healthcare Admin Manager: Patient Services & Operations
NHS Taunton, Somerset
A leading healthcare organization in Taunton is seeking a skilled Administrator to join their team. The role involves making telephone bookings for patients, managing administration teams, and maintaining high-quality service standards. Ideal candidates should have experience in a healthcare environment, demonstrate excellent communication skills, and possess good IT and planning abilities. This position offers a salary starting from £35,000 pro rata depending on experience.
Feb 04, 2026
Full time
A leading healthcare organization in Taunton is seeking a skilled Administrator to join their team. The role involves making telephone bookings for patients, managing administration teams, and maintaining high-quality service standards. Ideal candidates should have experience in a healthcare environment, demonstrate excellent communication skills, and possess good IT and planning abilities. This position offers a salary starting from £35,000 pro rata depending on experience.
Business Intelligence Analyst (2 Year FTC)
Bouygues Construction SA Ipswich, Suffolk
Business Intelligence Analyst (2 Year FTC) Ipswich, United Kingdom Fixed Term Contract Full Time On-site/Office based Weekly travel required Information at a Glance As part of Bouygues Construction's Public Works division, VSL International participates in the construction of major technical structures and guarantees their structural safety and durability: transport infrastructure (bridges, tunnels), industrial and energy production structures, and commercial buildings. VSL has four areas of expertise: Structural systems and technologies, Civil engineering, Foundations and soil engineering, Preservation, structural repairs, renovation and optimization of structures. VSL has 4,000 employees at 25 locations worldwide (Asia and Oceania, Middle East, Europe, Latin America, Canada). Project Sizewell C is the heart of the UK's clean energy revolution. This ground-breaking nuclear power plant project in Suffolk will deliver low-carbon electricity to millions of homes for decades. Backed by EDF and the UK Government, Sizewell C is a once-in-a-generation infrastructure programme, offering the opportunity to work on one of the largest and most complex ground engineering schemes in Europe. Position We are seeking a Business Intelligence (BI) Analyst to play a key role in gathering, analysing, and reporting data to support informed decision-making across the project. The BI Analyst will work closely with functional and portion leads from all partners to elicit reporting requirements and guide the development of BI systems, dashboards, and analytics. This role combines business analysis, technical data skills, and hands-on BI development, positioning VSL as a leader in digital reporting and insight-driven decision-making. This position is ideal for an experienced analyst ready to take ownership of reporting and analytics across multiple project areas, with a clear pathway toward senior BI or data management roles within VSL. Main Responsibilities Business Requirements & Analysis Engage with stakeholders to gather and document reporting requirements and business changes Understand business processes, KPIs, and strategic objectives Translate business needs into clear BI specifications and data models Facilitate workshops and discovery sessions to define metrics and success criteria Estimate and agree high-level timeframes for work completion Data Modelling & Transformation Analyse, validate, and clean data from multiple systems Map data fields to reporting outputs and define logic for KPIs and measures Develop robust data models for use in Power BI Collaborate with IT teams and data engineers to ensure high-quality data sources Data Visualisation & Reporting Design, develop, and maintain Power BI dashboards and reports Create visualisations that clearly communicate trends, patterns, and exceptions Build automated refresh schedules, row-level security, and governance standards Ensure reports meet accessibility and usability standards for end users Data Governance & Quality Monitor data quality, resolve discrepancies, and recommend improvements Comply with UK data protection and information governance requirements (including GDPR) Support the development of enterprise data dictionaries and BI standards Assist the business in creating User Acceptance Test cases aligned to requirements Stakeholder Engagement & Support Provide training, documentation, and guidance to help end users interpret BI outputs Present insights and findings to management and decision-makers Support adoption of self-service BI tools and change management Act as a point of contact throughout the lifecycle of BI implementations Continuous Improvement Identify opportunities for process improvement, automation, and optimisation Stay up to date with BI technologies, Power BI releases, and industry trends Contribute to BI roadmap planning and strategic initiatives Education Degree in Data Science, Computer Science, Business, Mathematics, or a related discipline preferred Microsoft Power BI certification and professional BI/analytics certifications desirable Experience Stakeholder management Experience in running Gap Analysis workshops Proven experience in BI, data analysis, or similar analytical role Strong hands-on experience with Power BI (data modelling, DAX, dashboards) SQL skills for data extraction and transformation Strong analytical skills and ability to interpret complex datasets Business requirements gathering and stakeholder engagement experience Understanding of data modelling principles and BI architecture Excellent communication skills, able to explain technical concepts to non-technical users Legal right to work in the UK. Willingness to be based in Ipswich at the Sizewell C site office. Interested? Apply now and let's build the great structures of tomorrow together!
Feb 04, 2026
Full time
Business Intelligence Analyst (2 Year FTC) Ipswich, United Kingdom Fixed Term Contract Full Time On-site/Office based Weekly travel required Information at a Glance As part of Bouygues Construction's Public Works division, VSL International participates in the construction of major technical structures and guarantees their structural safety and durability: transport infrastructure (bridges, tunnels), industrial and energy production structures, and commercial buildings. VSL has four areas of expertise: Structural systems and technologies, Civil engineering, Foundations and soil engineering, Preservation, structural repairs, renovation and optimization of structures. VSL has 4,000 employees at 25 locations worldwide (Asia and Oceania, Middle East, Europe, Latin America, Canada). Project Sizewell C is the heart of the UK's clean energy revolution. This ground-breaking nuclear power plant project in Suffolk will deliver low-carbon electricity to millions of homes for decades. Backed by EDF and the UK Government, Sizewell C is a once-in-a-generation infrastructure programme, offering the opportunity to work on one of the largest and most complex ground engineering schemes in Europe. Position We are seeking a Business Intelligence (BI) Analyst to play a key role in gathering, analysing, and reporting data to support informed decision-making across the project. The BI Analyst will work closely with functional and portion leads from all partners to elicit reporting requirements and guide the development of BI systems, dashboards, and analytics. This role combines business analysis, technical data skills, and hands-on BI development, positioning VSL as a leader in digital reporting and insight-driven decision-making. This position is ideal for an experienced analyst ready to take ownership of reporting and analytics across multiple project areas, with a clear pathway toward senior BI or data management roles within VSL. Main Responsibilities Business Requirements & Analysis Engage with stakeholders to gather and document reporting requirements and business changes Understand business processes, KPIs, and strategic objectives Translate business needs into clear BI specifications and data models Facilitate workshops and discovery sessions to define metrics and success criteria Estimate and agree high-level timeframes for work completion Data Modelling & Transformation Analyse, validate, and clean data from multiple systems Map data fields to reporting outputs and define logic for KPIs and measures Develop robust data models for use in Power BI Collaborate with IT teams and data engineers to ensure high-quality data sources Data Visualisation & Reporting Design, develop, and maintain Power BI dashboards and reports Create visualisations that clearly communicate trends, patterns, and exceptions Build automated refresh schedules, row-level security, and governance standards Ensure reports meet accessibility and usability standards for end users Data Governance & Quality Monitor data quality, resolve discrepancies, and recommend improvements Comply with UK data protection and information governance requirements (including GDPR) Support the development of enterprise data dictionaries and BI standards Assist the business in creating User Acceptance Test cases aligned to requirements Stakeholder Engagement & Support Provide training, documentation, and guidance to help end users interpret BI outputs Present insights and findings to management and decision-makers Support adoption of self-service BI tools and change management Act as a point of contact throughout the lifecycle of BI implementations Continuous Improvement Identify opportunities for process improvement, automation, and optimisation Stay up to date with BI technologies, Power BI releases, and industry trends Contribute to BI roadmap planning and strategic initiatives Education Degree in Data Science, Computer Science, Business, Mathematics, or a related discipline preferred Microsoft Power BI certification and professional BI/analytics certifications desirable Experience Stakeholder management Experience in running Gap Analysis workshops Proven experience in BI, data analysis, or similar analytical role Strong hands-on experience with Power BI (data modelling, DAX, dashboards) SQL skills for data extraction and transformation Strong analytical skills and ability to interpret complex datasets Business requirements gathering and stakeholder engagement experience Understanding of data modelling principles and BI architecture Excellent communication skills, able to explain technical concepts to non-technical users Legal right to work in the UK. Willingness to be based in Ipswich at the Sizewell C site office. Interested? Apply now and let's build the great structures of tomorrow together!
Administration Manager
NHS Taunton, Somerset
We have an exciting opportunity for skilled and motivated Administrator to join our team. You should ideally have experience in a Healthcare environment as youwill be required to meet and greet patients. Please note that we will be interviewing throughout the duration of this advert. Therefore if you are interested in this role an early application is advised as we may close the advert prior to the advertised date. Main duties of the job A key element of the role is to make telephone bookings for patients attending our services. To be successful in this role you must have good communication skills both written and verbal, together with good IT and administration skills. A flexible, organized and enthusiastic attitude is essential. About us Alliance Medical are Europe's leading independent provider of imaging services. We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independentorganisationswith their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years. We operate a robust pre-employment screening process for all roles which includes proof of professional registration and qualifications, DBS checking and occupational health assessments. We live by our company values to ensure the highest level of patient care. Job responsibilities Job Description The Administration Manager will be responsible for the Administration teams . This includes Booking staff and Receptionists. The candidate must be able to demonstrate: good knowledge around finance knowledge around the management of contracts requirementto write procedures and keep these up to date the ability to manage in high pressured situations excellent planning skills The candidate will work closely with the Registered manager to deliver a high quality service to customers and patients. And will be responsible for investigating incidents relating to administration The candidate will be working towards meeting the P&L targets and quality targets. And will attend regular meeting with customers, AML internal meetings and external meetings. Person Specification Right to work Must have right to work in the UK without the need for sponsorship Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Depending on experiencefrom £35,000 pro rata per annum DOE
Feb 04, 2026
Full time
We have an exciting opportunity for skilled and motivated Administrator to join our team. You should ideally have experience in a Healthcare environment as youwill be required to meet and greet patients. Please note that we will be interviewing throughout the duration of this advert. Therefore if you are interested in this role an early application is advised as we may close the advert prior to the advertised date. Main duties of the job A key element of the role is to make telephone bookings for patients attending our services. To be successful in this role you must have good communication skills both written and verbal, together with good IT and administration skills. A flexible, organized and enthusiastic attitude is essential. About us Alliance Medical are Europe's leading independent provider of imaging services. We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independentorganisationswith their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years. We operate a robust pre-employment screening process for all roles which includes proof of professional registration and qualifications, DBS checking and occupational health assessments. We live by our company values to ensure the highest level of patient care. Job responsibilities Job Description The Administration Manager will be responsible for the Administration teams . This includes Booking staff and Receptionists. The candidate must be able to demonstrate: good knowledge around finance knowledge around the management of contracts requirementto write procedures and keep these up to date the ability to manage in high pressured situations excellent planning skills The candidate will work closely with the Registered manager to deliver a high quality service to customers and patients. And will be responsible for investigating incidents relating to administration The candidate will be working towards meeting the P&L targets and quality targets. And will attend regular meeting with customers, AML internal meetings and external meetings. Person Specification Right to work Must have right to work in the UK without the need for sponsorship Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Depending on experiencefrom £35,000 pro rata per annum DOE
Smile Education
Pastoral Manager
Smile Education Redditch, Worcestershire
Pastoral Manager Smile Education is proud to be working in partnership with a welcoming and ambitious secondary school in Redditch, part of the Bordesley Trust, who are seeking a dedicated and compassionate Pastoral Manager to join their team from February 2026, or sooner for the right candidate. This is a rewarding opportunity for an individual who is passionate about student wellbeing, behaviour, and personal development, and who thrives on making a meaningful difference in young people's lives. The Role As a Pastoral Manager, you will: Provide high-quality pastoral support to students, promoting positive behaviour, attendance, and wellbeing Act as a key point of contact for students, families, and external agencies Support students with social, emotional, and behavioural needs, helping them overcome barriers to learning Work closely with teaching staff, senior leaders, and safeguarding teams to ensure students feel safe, supported, and valued Monitor progress, behaviour, and attendance, implementing interventions where needed The Ideal Candidate Will Have Proven experience in a pastoral, inclusion, or student support role within a secondary school A strong understanding of safeguarding, behaviour management, and student wellbeing Excellent communication and relationship-building skills A calm, empathetic, and resilient approach when supporting young people A genuine commitment to helping students thrive both academically and personally Experience working within a multi-academy trust or similar setting would be beneficial, but not essential. If this sounds like the perfect opportunity for you, we'd love to hear from you!
Feb 04, 2026
Full time
Pastoral Manager Smile Education is proud to be working in partnership with a welcoming and ambitious secondary school in Redditch, part of the Bordesley Trust, who are seeking a dedicated and compassionate Pastoral Manager to join their team from February 2026, or sooner for the right candidate. This is a rewarding opportunity for an individual who is passionate about student wellbeing, behaviour, and personal development, and who thrives on making a meaningful difference in young people's lives. The Role As a Pastoral Manager, you will: Provide high-quality pastoral support to students, promoting positive behaviour, attendance, and wellbeing Act as a key point of contact for students, families, and external agencies Support students with social, emotional, and behavioural needs, helping them overcome barriers to learning Work closely with teaching staff, senior leaders, and safeguarding teams to ensure students feel safe, supported, and valued Monitor progress, behaviour, and attendance, implementing interventions where needed The Ideal Candidate Will Have Proven experience in a pastoral, inclusion, or student support role within a secondary school A strong understanding of safeguarding, behaviour management, and student wellbeing Excellent communication and relationship-building skills A calm, empathetic, and resilient approach when supporting young people A genuine commitment to helping students thrive both academically and personally Experience working within a multi-academy trust or similar setting would be beneficial, but not essential. If this sounds like the perfect opportunity for you, we'd love to hear from you!
Freedom from Torture
Executive Assistant to the Chief Executive Officer
Freedom from Torture
Executive Assistant to the Chief Executive Officer Contract: Permanent Hours: 35 Location: Finsbury Park, London (80-100% office presence) Starting salary: £38,442 - £44,593 (London Weighting Allowance included) Closing date: We will interview candidates as they apply. We encourage prompt applications and reserve the right to close the vacancy early. Expected date of interviews: Rolling/ as soon as possible Job ref: Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards. We have an exciting opportunity for an Executive Assistant to support the Chief Executive and her office to boost the impact of our holistic clinical services and campaigning for the benefit of torture survivors. Would you like to join our award-winning organisation? About the role You will support the Chief Executive to ensure the smooth running of Freedom from Torture's services and national and global influencing work against torture and for the rights of survivors of torture. Reporting to our Head of CEO Office, you will work at the highest levels of the organisation, with Freedom from Torture's Board of Trustees and Senior Management Team and help to manage important relationships for the Chief Executive including with government and civil society. You will also support the Chair of our Board to ensure our Trustees provide the best possible governance for Freedom from Torture including compliance with legal requirements and best practice in areas such as charity finance and risk management. Please note that to best support the Chief Executive, the role holder is expected to work mostly from our London centre near Finsbury Park, with some flexibility as reasonable. About you You will be a born organiser, with superb judgment, a diplomatic approach and problem-solving skills. You will have the ability to think two steps ahead, guided by our strategic and operational priorities, and the confidence to steer senior managers accordingly. As a right-hand person to the Chief Executive, you will bring a meticulous attention to detail and exemplary skills in prioritisation, time management and task completion. Your written and verbal communication skills will be first-rate and you will be comfortable handling confidential matters with the utmost discretion. You will be enthusiastic about improving the efficiency and effectiveness of Freedom from Torture's leadership team and feel passionate about solving problems in a fast-paced environment. Do you possess the essential knowledge, skills and experience for this important role? We would love to hear from you. About the terms We offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution). Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality. Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £38,442 - £44,593. About Freedom from Torture Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK. We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work. Hear more about working at FfT from our incredible staff here . To apply To view the Job Description and Person Specification, please see below . Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position. Please also note that we are looking for someone who can start immediately. Please only apply if you are available to start right away, subject to references. Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standarddisclosure, as well as a need for full employment history and up to date employment references. Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply. Due to the nature of this rolling recruitment process, we reserve the right to close the vacancy early. Executive Assistant to the Chief Executive Officer
Feb 04, 2026
Full time
Executive Assistant to the Chief Executive Officer Contract: Permanent Hours: 35 Location: Finsbury Park, London (80-100% office presence) Starting salary: £38,442 - £44,593 (London Weighting Allowance included) Closing date: We will interview candidates as they apply. We encourage prompt applications and reserve the right to close the vacancy early. Expected date of interviews: Rolling/ as soon as possible Job ref: Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards. We have an exciting opportunity for an Executive Assistant to support the Chief Executive and her office to boost the impact of our holistic clinical services and campaigning for the benefit of torture survivors. Would you like to join our award-winning organisation? About the role You will support the Chief Executive to ensure the smooth running of Freedom from Torture's services and national and global influencing work against torture and for the rights of survivors of torture. Reporting to our Head of CEO Office, you will work at the highest levels of the organisation, with Freedom from Torture's Board of Trustees and Senior Management Team and help to manage important relationships for the Chief Executive including with government and civil society. You will also support the Chair of our Board to ensure our Trustees provide the best possible governance for Freedom from Torture including compliance with legal requirements and best practice in areas such as charity finance and risk management. Please note that to best support the Chief Executive, the role holder is expected to work mostly from our London centre near Finsbury Park, with some flexibility as reasonable. About you You will be a born organiser, with superb judgment, a diplomatic approach and problem-solving skills. You will have the ability to think two steps ahead, guided by our strategic and operational priorities, and the confidence to steer senior managers accordingly. As a right-hand person to the Chief Executive, you will bring a meticulous attention to detail and exemplary skills in prioritisation, time management and task completion. Your written and verbal communication skills will be first-rate and you will be comfortable handling confidential matters with the utmost discretion. You will be enthusiastic about improving the efficiency and effectiveness of Freedom from Torture's leadership team and feel passionate about solving problems in a fast-paced environment. Do you possess the essential knowledge, skills and experience for this important role? We would love to hear from you. About the terms We offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution). Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality. Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £38,442 - £44,593. About Freedom from Torture Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK. We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work. Hear more about working at FfT from our incredible staff here . To apply To view the Job Description and Person Specification, please see below . Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position. Please also note that we are looking for someone who can start immediately. Please only apply if you are available to start right away, subject to references. Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standarddisclosure, as well as a need for full employment history and up to date employment references. Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply. Due to the nature of this rolling recruitment process, we reserve the right to close the vacancy early. Executive Assistant to the Chief Executive Officer
Librarian Specialist
NHS Merthyr Tydfil, Mid Glamorgan
Librarian Specialist Closing date is 21 January 2026. Opportunity for a Specialist Librarian working between Prince Charles (Merthyr Tydfil) and Royal Glamorgan (Llantrisant) Hospitals, South Wales. Are you a qualified librarian with a passion for supporting quality healthcare within NHS Wales? Our Library & Knowledge Service is seeking a skilled Specialist Librarian (Band 6) to join our team. As part of our team, you'll be working across both sites to provide multidisciplinary resources, current awareness services, and training to healthcare staff and students. This is a permanent, part time post working 22.5 hours per week, over four days (Mon, Tues, Thurs & Fri). In this busy role, you'll have the chance to gain a wide range of experience in healthcare library provision, from user education and training to literature searching and promoting our library services. You'll also support nursing and healthcare students on placement from the University of South Wales and maintain positive relationships with the university. You will deputise as needed for the Library Services Managers. To be successful in this role, you'll need to be a qualified librarian with experience using electronic information resources and outstanding information retrieval skills. You'll also be an excellent communicator with strong interpersonal skills and enjoy working in a team on diverse tasks. Main responsibilities as per attached job description/person specification. Main duties of the job The post holder will work within occupational policies to assist the Library Services Manager in the delivery and management of a full range of high quality, proactive library and knowledge services. CTM Library and Knowledge Service plays an important role in supporting evidence based healthcare, undergraduate and postgraduate education, clinical and managerial decision making and governance, quality and service improvement, continuing professional development and research. It provides services for staff based in the hospitals, and primary care in the area covered by the Health Board and funded students on placement. It facilitates high quality patient care throughout the Health Board and the wider healthcare community. As the Specialist Librarian the main aims of the role are to provide a literature searching/evidence service, to lead and manage provision of current awareness services, to lead and manage onsite and outreach training and user support service and to lead and manage onsite and outreach promotion and marketing of service and resources. The post holder also deputises for the Library Services Managers (PCH and RGH). About us Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities. CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life. Our CTM 2030 Strategy-Our Health, Our Future-focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily: We listen, learn, and improve We treat everyone with respect We work together as one team CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you'll find a welcoming, team oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes. Job responsibilities The post holder will: Deliver a high quality general and reference enquiry service to members of the clinical and managerial teams, students on placement and other library users on request. (In person, by phone or email). Communicate with and guide users to suitable information sources to access the evidence they require. Analyse and interpret literature search requests from staff and students, to support patient care, research and education. Use expert technical and professional knowledge to undertake complex and comprehensive literature searches as requested, interpreting user information requirements to select appropriate databases, construct search strategies, present search results and liaise with users on appraisal of results. Use critical appraisal skills to select and evaluate relevant information to support evidence based practice. Support clinical and management decision making by providing relevant information. Deal with non routine enquiries from library users, signposting to use of library resources in catalogues, databases etc. Plan and lead on the provision of proactive, targeted and detailed current awareness services for individual users and departments. Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short listing and selecting candidates. This isn't fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents right at the bottom. Person Specification Qualifications and/or Knowledge Degree in library or information related studies or a postgraduate qualification in library or information studies. Chartered Member of the Institute for Library & Information Professionals (CILIP) Evidence of Continuing Professional Development Knowledge of the range of resources relevant to healthcare professionals ECDL or equivalent IT qualification Teaching/training qualification Experience Excellent interpersonal, communication and presentation skills Recent library experience in a health, special or academic library including experience of enquiry work, information retrieval, and user education. Experience of delivering training / teaching Excellent level of computer literacy including MS Office, web based applications, email Experience of working in a health library environment Experience of web development Experience of literature searching using a variety of bibliographic databases Able to produce instructional and comprehensive training documents Excellent Organisational skills including problem solving and planning skills for complex issues. Experience in staff supervision. Aptitude and Abilities An understanding of current information / library Developments Familiarity with current issues in health information Experience of providing a current awareness service using databases and/or using Knowledgeshare. Welsh Language Speaking/Listening Skills at Level 3 or above Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Compensation £39,263 to £47,280 a year per annum pro rata Cwm Taf Morgannwg University Health Board
Feb 04, 2026
Full time
Librarian Specialist Closing date is 21 January 2026. Opportunity for a Specialist Librarian working between Prince Charles (Merthyr Tydfil) and Royal Glamorgan (Llantrisant) Hospitals, South Wales. Are you a qualified librarian with a passion for supporting quality healthcare within NHS Wales? Our Library & Knowledge Service is seeking a skilled Specialist Librarian (Band 6) to join our team. As part of our team, you'll be working across both sites to provide multidisciplinary resources, current awareness services, and training to healthcare staff and students. This is a permanent, part time post working 22.5 hours per week, over four days (Mon, Tues, Thurs & Fri). In this busy role, you'll have the chance to gain a wide range of experience in healthcare library provision, from user education and training to literature searching and promoting our library services. You'll also support nursing and healthcare students on placement from the University of South Wales and maintain positive relationships with the university. You will deputise as needed for the Library Services Managers. To be successful in this role, you'll need to be a qualified librarian with experience using electronic information resources and outstanding information retrieval skills. You'll also be an excellent communicator with strong interpersonal skills and enjoy working in a team on diverse tasks. Main responsibilities as per attached job description/person specification. Main duties of the job The post holder will work within occupational policies to assist the Library Services Manager in the delivery and management of a full range of high quality, proactive library and knowledge services. CTM Library and Knowledge Service plays an important role in supporting evidence based healthcare, undergraduate and postgraduate education, clinical and managerial decision making and governance, quality and service improvement, continuing professional development and research. It provides services for staff based in the hospitals, and primary care in the area covered by the Health Board and funded students on placement. It facilitates high quality patient care throughout the Health Board and the wider healthcare community. As the Specialist Librarian the main aims of the role are to provide a literature searching/evidence service, to lead and manage provision of current awareness services, to lead and manage onsite and outreach training and user support service and to lead and manage onsite and outreach promotion and marketing of service and resources. The post holder also deputises for the Library Services Managers (PCH and RGH). About us Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities. CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life. Our CTM 2030 Strategy-Our Health, Our Future-focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily: We listen, learn, and improve We treat everyone with respect We work together as one team CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you'll find a welcoming, team oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes. Job responsibilities The post holder will: Deliver a high quality general and reference enquiry service to members of the clinical and managerial teams, students on placement and other library users on request. (In person, by phone or email). Communicate with and guide users to suitable information sources to access the evidence they require. Analyse and interpret literature search requests from staff and students, to support patient care, research and education. Use expert technical and professional knowledge to undertake complex and comprehensive literature searches as requested, interpreting user information requirements to select appropriate databases, construct search strategies, present search results and liaise with users on appraisal of results. Use critical appraisal skills to select and evaluate relevant information to support evidence based practice. Support clinical and management decision making by providing relevant information. Deal with non routine enquiries from library users, signposting to use of library resources in catalogues, databases etc. Plan and lead on the provision of proactive, targeted and detailed current awareness services for individual users and departments. Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short listing and selecting candidates. This isn't fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents right at the bottom. Person Specification Qualifications and/or Knowledge Degree in library or information related studies or a postgraduate qualification in library or information studies. Chartered Member of the Institute for Library & Information Professionals (CILIP) Evidence of Continuing Professional Development Knowledge of the range of resources relevant to healthcare professionals ECDL or equivalent IT qualification Teaching/training qualification Experience Excellent interpersonal, communication and presentation skills Recent library experience in a health, special or academic library including experience of enquiry work, information retrieval, and user education. Experience of delivering training / teaching Excellent level of computer literacy including MS Office, web based applications, email Experience of working in a health library environment Experience of web development Experience of literature searching using a variety of bibliographic databases Able to produce instructional and comprehensive training documents Excellent Organisational skills including problem solving and planning skills for complex issues. Experience in staff supervision. Aptitude and Abilities An understanding of current information / library Developments Familiarity with current issues in health information Experience of providing a current awareness service using databases and/or using Knowledgeshare. Welsh Language Speaking/Listening Skills at Level 3 or above Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Compensation £39,263 to £47,280 a year per annum pro rata Cwm Taf Morgannwg University Health Board
Join our Nespresso Boutique Manager talent pipeline today!
Nestlé SA Reading, Berkshire
Passionate about coffee and creating memorable moments Here at Nespresso, we are committed to recruiting and developing inspiring talent, who will drive our culture of elevated customer experience. Exceeding the expectations of every customer whilst communicating our brand purpose, vision and stories. That's why we are looking to connect with individuals that are looking to bring their excitement for retail and sales whilst using their management experience to optimise the commercial success of our boutiques. We've got big ambitions and we're always looking for talented people like you to join our Nespresso team. We'd love to hear from you to join our talent pipeline, so we can reach out about upcoming opportunities that align with your interests and experience. What will make you a successful Boutique Leader? As the leading brand ambassador of your boutique, you'll demonstrate passion and inspirational leadership to drive the commercial success of your boutique coupled with the ability to nurture a fantastic team who promote our unique brand experience and Nespresso Story. You'll have experience of working in the retail sector at a Store Manager level and we are also happy to consider those from a different background who have the required skill set. You'll have a proven track record of delivering exceptional customer service utilising your communication and interpersonal skills. You'll be able to rapidly build strong, working relationships with your customer base and in the communities. Ability to adapt and challenge where needed. Previous experience making key decisions and action planning to drive results. Previous line manager experience and knowledge of HR best practice with a real passion for developing your team through their careers, supporting them to be the best that they can be Will have strong understanding of sales and setting KPIs to enhance the store performance. Our story Nespresso is a name synonymous with luxury, innovation and sustainability. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for our quality coffee and our year-on-year growth is testament to the quality of our offering. Now we'd like you to be a part of our Nespresso story, be passionate about our coffee, our customers and how we are evolving. At Nespresso, doing is everything: we produce the finest coffee that preserves the best of our world. We are committed to Reducing, Reusing and Recycling: making coffee a force for good. Nespresso is humbled to be joining a group of enterprises who are pioneering in their commitment - going beyond sustainabilityand balancing purpose with profit. The B Corp certification process evaluates performance that demands the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance purpose and profit. B Corp is more than a certification - it's a movement. For Nespresso, B Corp certification reflects 30 years of commitment to sustainability What you can expect from working in Nespresso? A community that is committed to support and recognise talent, providing multiple opportunities and resources for personal development and growth. We want people to feel they can be themselves, voice their ideas with confidence and believe their best is yet to come. On top of this, expect great benefits (not just a free Nespresso Machine and supply of coffee) like a competitive salary, bonus, pension scheme and much more. When you apply please let us know your preferred location on your CV and/or cover letter. What you need to know As this is a talent pipeline for current and future opportunities, we will endeavour to inform you as quickly as possible if your profile is being considered. However, there might be occasions where we will contact you at a later date as suitable opportunities arise across Nespresso. At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion Nestlé (nestle.co.uk) We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Grab a coffee and submit your application, you could be exactly who we are looking for!
Feb 04, 2026
Full time
Passionate about coffee and creating memorable moments Here at Nespresso, we are committed to recruiting and developing inspiring talent, who will drive our culture of elevated customer experience. Exceeding the expectations of every customer whilst communicating our brand purpose, vision and stories. That's why we are looking to connect with individuals that are looking to bring their excitement for retail and sales whilst using their management experience to optimise the commercial success of our boutiques. We've got big ambitions and we're always looking for talented people like you to join our Nespresso team. We'd love to hear from you to join our talent pipeline, so we can reach out about upcoming opportunities that align with your interests and experience. What will make you a successful Boutique Leader? As the leading brand ambassador of your boutique, you'll demonstrate passion and inspirational leadership to drive the commercial success of your boutique coupled with the ability to nurture a fantastic team who promote our unique brand experience and Nespresso Story. You'll have experience of working in the retail sector at a Store Manager level and we are also happy to consider those from a different background who have the required skill set. You'll have a proven track record of delivering exceptional customer service utilising your communication and interpersonal skills. You'll be able to rapidly build strong, working relationships with your customer base and in the communities. Ability to adapt and challenge where needed. Previous experience making key decisions and action planning to drive results. Previous line manager experience and knowledge of HR best practice with a real passion for developing your team through their careers, supporting them to be the best that they can be Will have strong understanding of sales and setting KPIs to enhance the store performance. Our story Nespresso is a name synonymous with luxury, innovation and sustainability. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for our quality coffee and our year-on-year growth is testament to the quality of our offering. Now we'd like you to be a part of our Nespresso story, be passionate about our coffee, our customers and how we are evolving. At Nespresso, doing is everything: we produce the finest coffee that preserves the best of our world. We are committed to Reducing, Reusing and Recycling: making coffee a force for good. Nespresso is humbled to be joining a group of enterprises who are pioneering in their commitment - going beyond sustainabilityand balancing purpose with profit. The B Corp certification process evaluates performance that demands the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance purpose and profit. B Corp is more than a certification - it's a movement. For Nespresso, B Corp certification reflects 30 years of commitment to sustainability What you can expect from working in Nespresso? A community that is committed to support and recognise talent, providing multiple opportunities and resources for personal development and growth. We want people to feel they can be themselves, voice their ideas with confidence and believe their best is yet to come. On top of this, expect great benefits (not just a free Nespresso Machine and supply of coffee) like a competitive salary, bonus, pension scheme and much more. When you apply please let us know your preferred location on your CV and/or cover letter. What you need to know As this is a talent pipeline for current and future opportunities, we will endeavour to inform you as quickly as possible if your profile is being considered. However, there might be occasions where we will contact you at a later date as suitable opportunities arise across Nespresso. At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion Nestlé (nestle.co.uk) We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Grab a coffee and submit your application, you could be exactly who we are looking for!
BDO UK
Assistant Manager / Senior Consultant - Economic Crime Advisory
BDO UK Kingston Upon Thames, Surrey
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As an Assistant Manager within the Economic Crime Advisory team, you will support the delivery of financial crime compliance engagements across our portfolio of clients across all sectors, including financial services, betting and gaming, real estate, crypto and legal. You will cover disciplines such as anti-money laundering, fraud prevention, counter-terrorist financing, sanctions, market abuse, anti-bribery and corruption, and/or tax evasion. In addition, you will play a key role in assisting the team with developing our financial crime offering and working methods. Our engagements typically include independently assessing clients' financial crime frameworks, supporting the creation, enhancement and remediation of financial crime systems and controls, and optimising financial crime frameworks to be more efficient and effective using technology and/or sustainable target operating models across the three lines of defence. You'll be someone with: Experience in financial crime, fraud (or similar) regulatory compliance Passionate about supporting clients with their financial crime frameworks to support the mitigation of financial crime risk Interest in learning, upskilling, and expanding knowledge and skillset into broader sectors through undertaking diverse projects and receiving on-the-job coaching. Experience of being able to juggle multiple projects and deadlines, prioritising work where needed, and independently managing own workload successfully (Desirable but not essential) Ability to investigate and resolve problems with some support and guidance as required involving senior members of the team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 04, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As an Assistant Manager within the Economic Crime Advisory team, you will support the delivery of financial crime compliance engagements across our portfolio of clients across all sectors, including financial services, betting and gaming, real estate, crypto and legal. You will cover disciplines such as anti-money laundering, fraud prevention, counter-terrorist financing, sanctions, market abuse, anti-bribery and corruption, and/or tax evasion. In addition, you will play a key role in assisting the team with developing our financial crime offering and working methods. Our engagements typically include independently assessing clients' financial crime frameworks, supporting the creation, enhancement and remediation of financial crime systems and controls, and optimising financial crime frameworks to be more efficient and effective using technology and/or sustainable target operating models across the three lines of defence. You'll be someone with: Experience in financial crime, fraud (or similar) regulatory compliance Passionate about supporting clients with their financial crime frameworks to support the mitigation of financial crime risk Interest in learning, upskilling, and expanding knowledge and skillset into broader sectors through undertaking diverse projects and receiving on-the-job coaching. Experience of being able to juggle multiple projects and deadlines, prioritising work where needed, and independently managing own workload successfully (Desirable but not essential) Ability to investigate and resolve problems with some support and guidance as required involving senior members of the team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Senior Product Manager - Savings
OakNorth Analytical Intelligence
At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. About the role OakNorth Personal Savings is a core funding engine for the bank, managing billions in AUM. OakNorth is one of the neobanks in the UK responsible for 46% of new growth in the Industry. As a Senior Product Manager (IC) in the Personal Savings squad, you'll own major parts of our direct-to-customer retail savings proposition, work with the partnerships team to develop and distribute our products, shaping the product portfolio across acquisition, onboarding, in-life servicing, and reinvestment. This is a highly commercial role: you'll work with some of the strongest commercial minds in the industry and partner closely with Pricing, Finance/Treasury, Engineering, Design, Risk/Compliance, and Operations to build a best-in-class savings experience, balancing customer value, regulatory discipline, operational scalability, and cost-of-funds realities. This role is ideal for a data led PM. You will be expected to define the metrics that matter, form hypotheses, run analyses (often self serve), and use evidence to drive prioritisation and pricing/product trade offs. What you will be accountable for Own and drive the retail savings roadmap Own outcomes, roadmap, and delivery for key areas of the direct retail savings proposition (across web + app). You are accountable for the definition, launch, configuration, lifecycle management and operation of savings products (e.g. term, notice, ISAs, easy access), including product definition, eligibility rules, maturity behaviour, and reinvestment mechanics. Translate strategy into clear problems to solve, measurable OKRs, and a roadmap that delivers impact, not just output. Build a proposition that wins beyond interest rates Understand customer needs and behaviours across the lifecycle (acquisition, funding, in-life, maturity/reinvestment), using research and data to guide prioritisation. Improve conversion, confidence, and retention through clearer journeys, better product packaging, and reduced friction. Be the product partner to Pricing and Finance/Treasury Work directly with the Pricing Lead and Finance/Treasury to support pricing decisions and sign off with clear evidence, trade offs, and customer impact. Be responsible for shaping product and pricing hypotheses, testing them in market, and translating performance data into clear recommendations on rate changes, mix, and lifecycle strategy Help build the operating cadence between Product + Pricing (hypotheses, experiments, measurement, iteration). Ship high quality product with Engineering + Ops Work hands on with engineers and designers to define, deliver, and iterate solutions safely in a regulated environment. Partner with Operations to reduce avoidable contacts and operational drag through self serve improvements and process simplification. Maintain a high bar for resilience, quality, and customer trust. Contribute to partner linked delivery where relevant Support areas where partner journeys intersect the core platform (e.g., shared capabilities, servicing, funding flows), while keeping the primary focus on direct retail. What success looks like Measurable improvements to achieving our volume needs at expected margins. Constant uplift in end to end funnel and customer lifecycle events (conversion, funding, reinvestment, retention). Faster shipping with fewer incidents and less operational overhead. Strong product contribution to pricing decisions: clearer narratives, cleaner trade offs, stronger measurement. About you Must haves Strong product craft: discovery, problem framing, prioritisation and outcome ownership . Strong understanding of the UK retail savings market, including customer rate sensitivity, aggregator dynamics, reinvestment behaviour, and competitive positioning. Strong commercial judgement and comfort operating within constraints (margin/cost of funds awareness, liquidity/mix implications, portfolio trade offs). Demonstrable quantitative skill: you can define the right metrics, analyse performance, design tests, and make decisions based on evidence. Highly credible with cross functional stakeholders: you can influence Pricing/Finance, align Engineering, and navigate Risk/Compliance and Ops. Data driven: fluent in metrics, experimentation, and honest performance assessment. Excellent written and verbal communication: can distil complex analysis into recommendations and clear decisions. Nice to haves Experience improving customer journeys (onboarding/KYC conversion or reinvestment flows) in savings products. Experience with aggregator/affiliate led acquisition. Experience simplifying operational processes or building scalable servicing journeys. Exposure to or interest in US deposit products is a plus, particularly differences in customer behaviour, regulation, and pricing dynamics. What makes working here better This is a truly hybrid role, offering engineers and product the flexibility to work from home while also providing opportunities to collaborate in person with the team when it adds value. There's no fixed requirement for days in the office, instead, we focus on creating space for engineers & product to engage meaningfully, whether that's in person for whiteboarding sessions or remote for deep focus work. Work life balance - 25 days holiday (plus bank holidays) each year, and enhanced family leave allowances. Competitive salary & equity - We want people to have a serious stake in the business. Good kit - Your choice of the best laptop, running macOS or Ubuntu. Team socials - The opportunity to get to know each other outside of work. Company socials - A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners on OakNorth - or at our free barista bar every day. Commuter support - We offer the cycle to work & EV scheme.
Feb 04, 2026
Full time
At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. About the role OakNorth Personal Savings is a core funding engine for the bank, managing billions in AUM. OakNorth is one of the neobanks in the UK responsible for 46% of new growth in the Industry. As a Senior Product Manager (IC) in the Personal Savings squad, you'll own major parts of our direct-to-customer retail savings proposition, work with the partnerships team to develop and distribute our products, shaping the product portfolio across acquisition, onboarding, in-life servicing, and reinvestment. This is a highly commercial role: you'll work with some of the strongest commercial minds in the industry and partner closely with Pricing, Finance/Treasury, Engineering, Design, Risk/Compliance, and Operations to build a best-in-class savings experience, balancing customer value, regulatory discipline, operational scalability, and cost-of-funds realities. This role is ideal for a data led PM. You will be expected to define the metrics that matter, form hypotheses, run analyses (often self serve), and use evidence to drive prioritisation and pricing/product trade offs. What you will be accountable for Own and drive the retail savings roadmap Own outcomes, roadmap, and delivery for key areas of the direct retail savings proposition (across web + app). You are accountable for the definition, launch, configuration, lifecycle management and operation of savings products (e.g. term, notice, ISAs, easy access), including product definition, eligibility rules, maturity behaviour, and reinvestment mechanics. Translate strategy into clear problems to solve, measurable OKRs, and a roadmap that delivers impact, not just output. Build a proposition that wins beyond interest rates Understand customer needs and behaviours across the lifecycle (acquisition, funding, in-life, maturity/reinvestment), using research and data to guide prioritisation. Improve conversion, confidence, and retention through clearer journeys, better product packaging, and reduced friction. Be the product partner to Pricing and Finance/Treasury Work directly with the Pricing Lead and Finance/Treasury to support pricing decisions and sign off with clear evidence, trade offs, and customer impact. Be responsible for shaping product and pricing hypotheses, testing them in market, and translating performance data into clear recommendations on rate changes, mix, and lifecycle strategy Help build the operating cadence between Product + Pricing (hypotheses, experiments, measurement, iteration). Ship high quality product with Engineering + Ops Work hands on with engineers and designers to define, deliver, and iterate solutions safely in a regulated environment. Partner with Operations to reduce avoidable contacts and operational drag through self serve improvements and process simplification. Maintain a high bar for resilience, quality, and customer trust. Contribute to partner linked delivery where relevant Support areas where partner journeys intersect the core platform (e.g., shared capabilities, servicing, funding flows), while keeping the primary focus on direct retail. What success looks like Measurable improvements to achieving our volume needs at expected margins. Constant uplift in end to end funnel and customer lifecycle events (conversion, funding, reinvestment, retention). Faster shipping with fewer incidents and less operational overhead. Strong product contribution to pricing decisions: clearer narratives, cleaner trade offs, stronger measurement. About you Must haves Strong product craft: discovery, problem framing, prioritisation and outcome ownership . Strong understanding of the UK retail savings market, including customer rate sensitivity, aggregator dynamics, reinvestment behaviour, and competitive positioning. Strong commercial judgement and comfort operating within constraints (margin/cost of funds awareness, liquidity/mix implications, portfolio trade offs). Demonstrable quantitative skill: you can define the right metrics, analyse performance, design tests, and make decisions based on evidence. Highly credible with cross functional stakeholders: you can influence Pricing/Finance, align Engineering, and navigate Risk/Compliance and Ops. Data driven: fluent in metrics, experimentation, and honest performance assessment. Excellent written and verbal communication: can distil complex analysis into recommendations and clear decisions. Nice to haves Experience improving customer journeys (onboarding/KYC conversion or reinvestment flows) in savings products. Experience with aggregator/affiliate led acquisition. Experience simplifying operational processes or building scalable servicing journeys. Exposure to or interest in US deposit products is a plus, particularly differences in customer behaviour, regulation, and pricing dynamics. What makes working here better This is a truly hybrid role, offering engineers and product the flexibility to work from home while also providing opportunities to collaborate in person with the team when it adds value. There's no fixed requirement for days in the office, instead, we focus on creating space for engineers & product to engage meaningfully, whether that's in person for whiteboarding sessions or remote for deep focus work. Work life balance - 25 days holiday (plus bank holidays) each year, and enhanced family leave allowances. Competitive salary & equity - We want people to have a serious stake in the business. Good kit - Your choice of the best laptop, running macOS or Ubuntu. Team socials - The opportunity to get to know each other outside of work. Company socials - A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners on OakNorth - or at our free barista bar every day. Commuter support - We offer the cycle to work & EV scheme.
BDO UK
Scale Ups Director, Consulting
BDO UK City, Glasgow
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Scale Ups Consulting team supports ambitious, high growth businesses as they navigate the challenges of rapid expansion. We work with founders, entrepreneurs and fast growth companies to help them scale sustainably, improve their operations, and prepare for the next stage of their journey. By combining deep commercial insight with practical tools and hands on support, we help clients unlock opportunities and overcome the obstacles that come with growth. You'll join a team that thrives on curiosity, problem solving and partnership. You will build trusted relationships within the Scottish market, working closely with high potential businesses and connecting them with expertise from across Consulting and the wider firm. This is a varied and fast moving environment that calls for initiative, resilience and an appetite for helping clients realise their ambitions. Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. Overview We'll help you succeed Clients rely on us because we take the time to understand how their business works and what they want to achieve. You will play a key role in developing these long term client relationships, shaping conversations, and guiding businesses through change. You'll work proactively and independently, while collaborating closely with senior leaders across Consulting. You'll communicate confidently with Partners, Directors and client stakeholders at all levels to ensure we deliver impactful support. You'll also spot opportunities to enhance our services and bring new ideas forward - helping us strengthen Scale Ups Consulting across Scotland and the wider UK. Role Requirements A strong understanding of challenges businesses face and practical solutions that can be deployed to unlock those barriers • Excellent communication skills with the confidence to engage senior leaders and business owners • The ability to analyse and understand complex business challenges and provide practical, commercially grounded solutions • Experience that commands respect in the scale up or broader business community • Chartered accountant status is not required, but need to be financially numerate • Commercially savvy and able to demonstrate the ability to win, sustain and grow client relationships • A proactive, collaborative working style with the ability to influence, motivate and support others You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 04, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Scale Ups Consulting team supports ambitious, high growth businesses as they navigate the challenges of rapid expansion. We work with founders, entrepreneurs and fast growth companies to help them scale sustainably, improve their operations, and prepare for the next stage of their journey. By combining deep commercial insight with practical tools and hands on support, we help clients unlock opportunities and overcome the obstacles that come with growth. You'll join a team that thrives on curiosity, problem solving and partnership. You will build trusted relationships within the Scottish market, working closely with high potential businesses and connecting them with expertise from across Consulting and the wider firm. This is a varied and fast moving environment that calls for initiative, resilience and an appetite for helping clients realise their ambitions. Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. Overview We'll help you succeed Clients rely on us because we take the time to understand how their business works and what they want to achieve. You will play a key role in developing these long term client relationships, shaping conversations, and guiding businesses through change. You'll work proactively and independently, while collaborating closely with senior leaders across Consulting. You'll communicate confidently with Partners, Directors and client stakeholders at all levels to ensure we deliver impactful support. You'll also spot opportunities to enhance our services and bring new ideas forward - helping us strengthen Scale Ups Consulting across Scotland and the wider UK. Role Requirements A strong understanding of challenges businesses face and practical solutions that can be deployed to unlock those barriers • Excellent communication skills with the confidence to engage senior leaders and business owners • The ability to analyse and understand complex business challenges and provide practical, commercially grounded solutions • Experience that commands respect in the scale up or broader business community • Chartered accountant status is not required, but need to be financially numerate • Commercially savvy and able to demonstrate the ability to win, sustain and grow client relationships • A proactive, collaborative working style with the ability to influence, motivate and support others You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Field Service Team Leader
Adler and Allan Ltd Rowland's Castle, Hampshire
Job Description Field Service Team Leader Basingstoke Permanent (40 hours) Competitive Salary plus benefits Join Detectronic's Field Services team as a Team Leader ! More about the role: Lead a team on-site made up on an Assistant Field Service Technician or Field Service Technician ensuring quality work and health & safety compliance click apply for full job details
Feb 04, 2026
Full time
Job Description Field Service Team Leader Basingstoke Permanent (40 hours) Competitive Salary plus benefits Join Detectronic's Field Services team as a Team Leader ! More about the role: Lead a team on-site made up on an Assistant Field Service Technician or Field Service Technician ensuring quality work and health & safety compliance click apply for full job details
Line Controller Line 6 Shift 2
Pilgrims Europe Grantham, Lincolnshire
Pilgrim's Europe is a leading food manufacturer, and we are currently looking for Line Controller to join our dedicated team in Grantham. This is an excellent opportunity to become part of a supportive workplace with great opportunities for development. In the line controller role you will be responsible for setting up and adjusting process machinery in order to ensure product safety and quality click apply for full job details
Feb 04, 2026
Full time
Pilgrim's Europe is a leading food manufacturer, and we are currently looking for Line Controller to join our dedicated team in Grantham. This is an excellent opportunity to become part of a supportive workplace with great opportunities for development. In the line controller role you will be responsible for setting up and adjusting process machinery in order to ensure product safety and quality click apply for full job details
BDO UK
Assistant Manager / Senior Consultant - Economic Crime Advisory
BDO UK City, Manchester
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As an Assistant Manager within the Economic Crime Advisory team, you will support the delivery of financial crime compliance engagements across our portfolio of clients across all sectors, including financial services, betting and gaming, real estate, crypto and legal. You will cover disciplines such as anti-money laundering, fraud prevention, counter-terrorist financing, sanctions, market abuse, anti-bribery and corruption, and/or tax evasion. In addition, you will play a key role in assisting the team with developing our financial crime offering and working methods. Our engagements typically include independently assessing clients' financial crime frameworks, supporting the creation, enhancement and remediation of financial crime systems and controls, and optimising financial crime frameworks to be more efficient and effective using technology and/or sustainable target operating models across the three lines of defence. You'll be someone with: Experience in financial crime, fraud (or similar) regulatory compliance Passionate about supporting clients with their financial crime frameworks to support the mitigation of financial crime risk Interest in learning, upskilling, and expanding knowledge and skillset into broader sectors through undertaking diverse projects and receiving on-the-job coaching. Experience of being able to juggle multiple projects and deadlines, prioritising work where needed, and independently managing own workload successfully (Desirable but not essential) Ability to investigate and resolve problems with some support and guidance as required involving senior members of the team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 04, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As an Assistant Manager within the Economic Crime Advisory team, you will support the delivery of financial crime compliance engagements across our portfolio of clients across all sectors, including financial services, betting and gaming, real estate, crypto and legal. You will cover disciplines such as anti-money laundering, fraud prevention, counter-terrorist financing, sanctions, market abuse, anti-bribery and corruption, and/or tax evasion. In addition, you will play a key role in assisting the team with developing our financial crime offering and working methods. Our engagements typically include independently assessing clients' financial crime frameworks, supporting the creation, enhancement and remediation of financial crime systems and controls, and optimising financial crime frameworks to be more efficient and effective using technology and/or sustainable target operating models across the three lines of defence. You'll be someone with: Experience in financial crime, fraud (or similar) regulatory compliance Passionate about supporting clients with their financial crime frameworks to support the mitigation of financial crime risk Interest in learning, upskilling, and expanding knowledge and skillset into broader sectors through undertaking diverse projects and receiving on-the-job coaching. Experience of being able to juggle multiple projects and deadlines, prioritising work where needed, and independently managing own workload successfully (Desirable but not essential) Ability to investigate and resolve problems with some support and guidance as required involving senior members of the team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Experience & Community Manager - Space House, London Management Space House
Savills Company City Of Westminster, London
Overview Space House is a landmark, hospitality-led workplace in the heart of Covent Garden. Renowned for its award-winning architecture, sustainability leadership and progressive approach to the future of work, Space House is designed to earn the commute of our customers and visitors. Space House Pillars: Architecture & Design, Environment, Future of Work Space House Values: Thoughtful Excellence, Radical Care, Future First Thinking, Unique People : United Standards Reporting to the Client Services Director, the Experience & Community Manager at Space House is responsible for ensuring every interaction with the property and the brand is seamless, positive, and aligned with the Space House values. The ECM will oversee all aspects of the experience, working closely with internal teams to guide exceptional service, digitally and in-person and enhance overall customer, client and visitor satisfaction. This is a full time on-site role. Key Responsibilities Deliver the Space House Experience encompassing all Front of House areas including Reception, Clubhouse, Public Areas, Cycle Center, Community events, Programming, Partnerships & customer engagement Develop and implement a variety of experience strategies & training that align with Space House's brand and business objectives Act as the primary point of contact for key stakeholders and customers, as well as high-profile guests, customers, and partners, ensuring personalized and seamless experiences Lead and refine all guest experience communications and processes, integrating technology and best practices to enhance efficiency across physical and digital customer journey touchpoints Curate and oversee Space House's concierge-style services, ensuring a sense of luxury, innovation, and seamless fluidity across all customer & visitor touchpoints Coach and inspire a high-performing team, fostering a culture of excellence Define and uphold service standards, ensuring a consistently exceptional experience for all visitors, clients, and stakeholders P&L budget responsibility across all Front-of House and Events as well as case-by-case CAPEX projects Lead proactive issue resolution, ensuring swift and effective handling of customer concerns to maintain reputation and satisfaction Champion feedback & data capture and implement improvements based on feedback Identify emerging trends, leverage technology, and implement new initiatives to enhance the guest experience Oversight of external events (circa 10% of role), ensuring quality and brand alignment & managing agencies and their staff for delivery of those events Curate exceptional "What's On" programming that pushes the boundaries of innovation, ensuring seamless execution and a unique, high-quality experience Manage and curate the customer app, creating a dynamic and personalized hub that engages the community and fosters connections at Space House Skills, Knowledge and Experience Strong hospitality mindset with a passion for delivering memorable experiences and setting new service standards Excellent relationship builder, able to engage customers, partners and internal teams Capable of navigating complex, fast-paced environments with ease while making proactive decisions to ensure seamless event execution Able to anticipate challenges, implement innovative solutions, and drive continuous improvement Highly organised with exceptional attention to detail and the ability to manage multiple priorities calmly Key Experience & Qualifications Proven leadership experience in luxury hospitality, or comparable service-led environments Extensive customer service, support and success experience Exceptional problem-solving abilities with a proactive and solutions-focused approach to enhancing guest satisfaction and resolving issues swiftly Strong stakeholder management, with the ability to engage senior leaders and high-profile customers Experience implementing new technology within an organisation Working Hours - Monday - Friday - 50 hours Salary - £55,000 Please see our Benefits Booklet for more information.
Feb 04, 2026
Full time
Overview Space House is a landmark, hospitality-led workplace in the heart of Covent Garden. Renowned for its award-winning architecture, sustainability leadership and progressive approach to the future of work, Space House is designed to earn the commute of our customers and visitors. Space House Pillars: Architecture & Design, Environment, Future of Work Space House Values: Thoughtful Excellence, Radical Care, Future First Thinking, Unique People : United Standards Reporting to the Client Services Director, the Experience & Community Manager at Space House is responsible for ensuring every interaction with the property and the brand is seamless, positive, and aligned with the Space House values. The ECM will oversee all aspects of the experience, working closely with internal teams to guide exceptional service, digitally and in-person and enhance overall customer, client and visitor satisfaction. This is a full time on-site role. Key Responsibilities Deliver the Space House Experience encompassing all Front of House areas including Reception, Clubhouse, Public Areas, Cycle Center, Community events, Programming, Partnerships & customer engagement Develop and implement a variety of experience strategies & training that align with Space House's brand and business objectives Act as the primary point of contact for key stakeholders and customers, as well as high-profile guests, customers, and partners, ensuring personalized and seamless experiences Lead and refine all guest experience communications and processes, integrating technology and best practices to enhance efficiency across physical and digital customer journey touchpoints Curate and oversee Space House's concierge-style services, ensuring a sense of luxury, innovation, and seamless fluidity across all customer & visitor touchpoints Coach and inspire a high-performing team, fostering a culture of excellence Define and uphold service standards, ensuring a consistently exceptional experience for all visitors, clients, and stakeholders P&L budget responsibility across all Front-of House and Events as well as case-by-case CAPEX projects Lead proactive issue resolution, ensuring swift and effective handling of customer concerns to maintain reputation and satisfaction Champion feedback & data capture and implement improvements based on feedback Identify emerging trends, leverage technology, and implement new initiatives to enhance the guest experience Oversight of external events (circa 10% of role), ensuring quality and brand alignment & managing agencies and their staff for delivery of those events Curate exceptional "What's On" programming that pushes the boundaries of innovation, ensuring seamless execution and a unique, high-quality experience Manage and curate the customer app, creating a dynamic and personalized hub that engages the community and fosters connections at Space House Skills, Knowledge and Experience Strong hospitality mindset with a passion for delivering memorable experiences and setting new service standards Excellent relationship builder, able to engage customers, partners and internal teams Capable of navigating complex, fast-paced environments with ease while making proactive decisions to ensure seamless event execution Able to anticipate challenges, implement innovative solutions, and drive continuous improvement Highly organised with exceptional attention to detail and the ability to manage multiple priorities calmly Key Experience & Qualifications Proven leadership experience in luxury hospitality, or comparable service-led environments Extensive customer service, support and success experience Exceptional problem-solving abilities with a proactive and solutions-focused approach to enhancing guest satisfaction and resolving issues swiftly Strong stakeholder management, with the ability to engage senior leaders and high-profile customers Experience implementing new technology within an organisation Working Hours - Monday - Friday - 50 hours Salary - £55,000 Please see our Benefits Booklet for more information.

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