Customer Success Manager (German Speaking) Staines, United Kingdom We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work-work that changes the world-is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Customer Success Manager, you'll be the primary post-sales advocate for our customers, ensuring they maximize the value of their Pure Storage Evergreen One experience. You will build and nurture trusted, long-term relationships by deeply understanding their business and technical needs, acting as a strategic partner, and serving as their main point of contact for all things Pure. You'll orchestrate a seamless customer journey, from onboarding to renewals, by collaborating with internal teams to deliver a world class experience. WHAT YOU'LL DO Serve as the trusted advisor for assigned Evergreen One / Evergreen Flex / Cloud Block Store customers, by establishing yourself as the subject matter expert on their Pure Storage Evergreen One / Flex / CBS journey. Own and drive the post-sales service delivery relationship, leading strategic business reviews and managing the customer lifecycle to ensure high customer satisfaction, retention, and growth. Act as the customer's primary advocate, bridging communication and effort between customers and various internal teams, including Engineering, Product Management, Support, Sales, and Executive Leadership. Define key metrics for success and establish processes, systems, and tools to deliver customer growth for some of our largest and most strategic accounts. Up to 25% travel to visit customers as needed. WHAT YOU BRING Business proficiency in English and German language (written and spoken). Demonstrated experience in a customer facing, relationship management role, such as a Technical Account Manager, Customer Success Manager, Professional Services, or Sales Engineering. A deep understanding of enterprise data centre environments and the ability to manage technical relationships within a leading IT infrastructure or software vendor. The ability to act as a trusted advisor, communicating technical issues and business impact clearly and effectively to both technical and non technical audiences, including executives. Strong project management skills with the ability to manage multiple projects, prioritize tasks, and execute detailed action plans with stakeholders and customers. A willingness to work from the Staines office in compliance with Pure's policies, unless on approved leave. WHAT YOU CAN EXPECT FROM US: Pure Innovation: We celebrate those who think critically, take on challenges and aspire to be trailblazers. Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Large Workplaces in the Bay Area , Fortune's Best Workplaces for Millennials and certified as a Great Place to Work ! Pure Team: We build each other up and set aside ego for the greater good. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out for more information. ACCOMMODATIONS AND ACCESSIBILITY: Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA if you're invited to an interview. OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM: We're forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn't just accepted but embraced. That's why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. JOIN US AND BRING YOUR BEST. BRING YOUR BOLD. BRING YOUR FLASH.
Mar 12, 2026
Full time
Customer Success Manager (German Speaking) Staines, United Kingdom We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work-work that changes the world-is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Customer Success Manager, you'll be the primary post-sales advocate for our customers, ensuring they maximize the value of their Pure Storage Evergreen One experience. You will build and nurture trusted, long-term relationships by deeply understanding their business and technical needs, acting as a strategic partner, and serving as their main point of contact for all things Pure. You'll orchestrate a seamless customer journey, from onboarding to renewals, by collaborating with internal teams to deliver a world class experience. WHAT YOU'LL DO Serve as the trusted advisor for assigned Evergreen One / Evergreen Flex / Cloud Block Store customers, by establishing yourself as the subject matter expert on their Pure Storage Evergreen One / Flex / CBS journey. Own and drive the post-sales service delivery relationship, leading strategic business reviews and managing the customer lifecycle to ensure high customer satisfaction, retention, and growth. Act as the customer's primary advocate, bridging communication and effort between customers and various internal teams, including Engineering, Product Management, Support, Sales, and Executive Leadership. Define key metrics for success and establish processes, systems, and tools to deliver customer growth for some of our largest and most strategic accounts. Up to 25% travel to visit customers as needed. WHAT YOU BRING Business proficiency in English and German language (written and spoken). Demonstrated experience in a customer facing, relationship management role, such as a Technical Account Manager, Customer Success Manager, Professional Services, or Sales Engineering. A deep understanding of enterprise data centre environments and the ability to manage technical relationships within a leading IT infrastructure or software vendor. The ability to act as a trusted advisor, communicating technical issues and business impact clearly and effectively to both technical and non technical audiences, including executives. Strong project management skills with the ability to manage multiple projects, prioritize tasks, and execute detailed action plans with stakeholders and customers. A willingness to work from the Staines office in compliance with Pure's policies, unless on approved leave. WHAT YOU CAN EXPECT FROM US: Pure Innovation: We celebrate those who think critically, take on challenges and aspire to be trailblazers. Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Large Workplaces in the Bay Area , Fortune's Best Workplaces for Millennials and certified as a Great Place to Work ! Pure Team: We build each other up and set aside ego for the greater good. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out for more information. ACCOMMODATIONS AND ACCESSIBILITY: Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA if you're invited to an interview. OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM: We're forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn't just accepted but embraced. That's why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. JOIN US AND BRING YOUR BEST. BRING YOUR BOLD. BRING YOUR FLASH.
Overview Head of AI Customer Value & Adoption Role Summary Aptean is seeking a high-impact AI Solution Adoption & Customer Enablement leader to accelerate the successful rollout of Aptean's AI capabilities across the international region. This role will drive customer awareness, sales readiness, and adoption outcomes, ensuring our AI value proposition is clearly articulated, confidently positioned, and consistently demonstrated across the customer lifecycle. Working closely with Sales Leadership, Product Management, Marketing, and Customer Success, this role will be responsible for enabling field teams with compelling messaging, assets, and customer-facing programs that convert curiosity into pipeline, and pipeline into adoption and expansion. Key Responsibilities 1) AI Go-To-Market Enablement (Sales Readiness) Equip sales teams with clear, repeatable messaging for Aptean AI capabilities (GenAI, assistants, automation, predictive insights) Create and maintain enablement content: pitch decks, talk tracks, discovery guides, demo scripts, objection handling, competitive positioning Run regular enablement sessions for Account Managers, pre-sales, and leadership 2) Customer Awareness & Value Storytelling Lead customer-facing awareness programs: webinars, roadshows, executive briefings, "AI in Action" sessions Translate AI capabilities into industry-specific business outcomes and measurable value Develop use-case libraries and customer success stories aligned to International priorities 3) Adoption & Expansion Acceleration Partner with Customer Success and Professional Services to drive AI adoption programs post-sale Identify adoption blockers and coordinate internal actions to remove friction Support renewal and expansion motions by showcasing AI value delivered 4) Cross-Functional Execution & Feedback Loop Act as the "voice of the customer" back into Product teams to influence roadmap priorities and packaging Align with Marketing on campaigns that build awareness and generate demand Partner with pre-sales/solution consulting to ensure AI demos reflect real customer value and use cases 5) Executive Engagement & Internal Leadership Support strategic opportunities with executive-ready materials and customer presentations Provide regular reporting on adoption progress, market feedback, and field effectiveness Be a visible AI champion across the International organization Success Measures (KPIs) Increased AI-influenced Add-on pipeline and opportunity conversion rates Increased AI-influenced X-Sell pipeline and opportunity conversion rates Increased AI-influenced AIaaS pipeline and opportunity conversion rates Increased SaaS conversion pipeline and opportunity conversion rates Improved sales confidence and consistency in AI messaging (enablement completion + feedback scores) Higher AI feature adoption across existing customer base Increased AI-related upsell/cross-sell revenue contribution Growth in customer awareness engagement (webinars, workshops, briefings attended) Stronger customer proof points and references Candidate Profile (What "Good" Looks Like) Strong background in B2B SaaS / enterprise software enablement, product marketing, or GTM adoption Comfortable presenting to customers, executives, and internal sales teams Able to translate technical concepts into clear commercial outcomes Experience building repeatable programs (not one-off activity) Highly collaborative, energetic, and execution-focused Key Skills & Experience AI/automation familiarity (GenAI positioning, AI assistants, analytics, workflow automation) Strong storytelling, enablement, and customer engagement skills Sales process understanding (discovery value case demo close adoption) Strong stakeholder management across Sales, Product, Marketing, CS International / multi-region experience preferred Reporting Line & Stakeholders Reports to: VP Sales (International) Key partners: Product, Marketing, Solution Consulting, Customer Success, Professional Services, RevOps If you're passionate about sales, thrive in a fast-paced environment, and are excited about the opportunity to drive growth within the SaaS software sector, we want to hear from you! Apply now to join our team at Aptean. Aptean is committed to fostering a corporate culture where diversity, equity, and inclusion are central. "At Aptean, the diversity of our employees is our greatest strength. By embracing and understanding our differences, we maximize the success of our customers, our teams, and our company." - TVN Reddy
Mar 12, 2026
Full time
Overview Head of AI Customer Value & Adoption Role Summary Aptean is seeking a high-impact AI Solution Adoption & Customer Enablement leader to accelerate the successful rollout of Aptean's AI capabilities across the international region. This role will drive customer awareness, sales readiness, and adoption outcomes, ensuring our AI value proposition is clearly articulated, confidently positioned, and consistently demonstrated across the customer lifecycle. Working closely with Sales Leadership, Product Management, Marketing, and Customer Success, this role will be responsible for enabling field teams with compelling messaging, assets, and customer-facing programs that convert curiosity into pipeline, and pipeline into adoption and expansion. Key Responsibilities 1) AI Go-To-Market Enablement (Sales Readiness) Equip sales teams with clear, repeatable messaging for Aptean AI capabilities (GenAI, assistants, automation, predictive insights) Create and maintain enablement content: pitch decks, talk tracks, discovery guides, demo scripts, objection handling, competitive positioning Run regular enablement sessions for Account Managers, pre-sales, and leadership 2) Customer Awareness & Value Storytelling Lead customer-facing awareness programs: webinars, roadshows, executive briefings, "AI in Action" sessions Translate AI capabilities into industry-specific business outcomes and measurable value Develop use-case libraries and customer success stories aligned to International priorities 3) Adoption & Expansion Acceleration Partner with Customer Success and Professional Services to drive AI adoption programs post-sale Identify adoption blockers and coordinate internal actions to remove friction Support renewal and expansion motions by showcasing AI value delivered 4) Cross-Functional Execution & Feedback Loop Act as the "voice of the customer" back into Product teams to influence roadmap priorities and packaging Align with Marketing on campaigns that build awareness and generate demand Partner with pre-sales/solution consulting to ensure AI demos reflect real customer value and use cases 5) Executive Engagement & Internal Leadership Support strategic opportunities with executive-ready materials and customer presentations Provide regular reporting on adoption progress, market feedback, and field effectiveness Be a visible AI champion across the International organization Success Measures (KPIs) Increased AI-influenced Add-on pipeline and opportunity conversion rates Increased AI-influenced X-Sell pipeline and opportunity conversion rates Increased AI-influenced AIaaS pipeline and opportunity conversion rates Increased SaaS conversion pipeline and opportunity conversion rates Improved sales confidence and consistency in AI messaging (enablement completion + feedback scores) Higher AI feature adoption across existing customer base Increased AI-related upsell/cross-sell revenue contribution Growth in customer awareness engagement (webinars, workshops, briefings attended) Stronger customer proof points and references Candidate Profile (What "Good" Looks Like) Strong background in B2B SaaS / enterprise software enablement, product marketing, or GTM adoption Comfortable presenting to customers, executives, and internal sales teams Able to translate technical concepts into clear commercial outcomes Experience building repeatable programs (not one-off activity) Highly collaborative, energetic, and execution-focused Key Skills & Experience AI/automation familiarity (GenAI positioning, AI assistants, analytics, workflow automation) Strong storytelling, enablement, and customer engagement skills Sales process understanding (discovery value case demo close adoption) Strong stakeholder management across Sales, Product, Marketing, CS International / multi-region experience preferred Reporting Line & Stakeholders Reports to: VP Sales (International) Key partners: Product, Marketing, Solution Consulting, Customer Success, Professional Services, RevOps If you're passionate about sales, thrive in a fast-paced environment, and are excited about the opportunity to drive growth within the SaaS software sector, we want to hear from you! Apply now to join our team at Aptean. Aptean is committed to fostering a corporate culture where diversity, equity, and inclusion are central. "At Aptean, the diversity of our employees is our greatest strength. By embracing and understanding our differences, we maximize the success of our customers, our teams, and our company." - TVN Reddy
# Customer Success Manager Job Introduction Customer Success Manager Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Sales team is growing, and we're excited to welcome a talented Customer Success Manager to join us.As a Customer Success Manager, you will take on a nationwide role focused on developing innovative ways to secure future work across local authorities, housing associations and framework agreements. As a key member of the Sales & Design Team, you'll play a crucial role in driving customer satisfaction, retention and growth within the utilities sector. Acting as the primary relationship owner for key accounts, you will ensure customers receive maximum value from our services and solutions.Working closely with sales, operations, billing and product teams, you will maintain strong customer relationships, proactively resolve issues and identify commercial opportunities that support long-term revenue growth.We're looking for the successful candidate to be based at one of our offices, in Stonehouse (Gloucestershire), London, Warrington or Hamilton (Glasgow). Your responsibilities as a Customer Success Manager: Leadership & Team Management - Oversee and support the Business Development Manager and Sales Coordinator, ensuring high quality performance, effective workload management, and ongoing professional development, while maintaining a positive and productive team environment. Customer Relationship Ownership - Act as the primary contact for key customers, building strong and trusted long term relationships through proactive communication, regular reviews and onsite or virtual meetings. Service Delivery & Performance Oversight - Ensure seamless customer onboarding and monitor service performance, SLAs and delivery milestones. Work with internal teams to resolve issues promptly and manage escalations professionally to maintain excellent customer experience. Commercial Growth & Strategic Planning - Identify upsell, renewal and cross sell opportunities, support contract discussions and pricing updates, and contribute to revenue forecasting and customer growth plans using insights drawn from data and customer feedback. Customer Advocacy & Continuous Improvement - Analyse customer data and performance trends to recommend service enhancements. Provide insight to product and operational teams, track customer health indicators and champion customer needs to reduce churn and drive continuous improvement. Preferred experience Proven experience in customer success, account management, or commercial roles within utilities or B2B service environments. Strong knowledge of utility operations (energy, water, metering, last mile delivery, infrastructure or related fields). Ability to analyse data, understand commercial drivers, and create actionable insights. Strong stakeholder management experience across operational, commercial, and technical teams. Apply now! We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received. Last Mile is one of the largest last-mile multi-utility businesses in the UK. We understand construction and we know utilities. We take responsibility for the 'last mile' of infrastructure that connects developments to wider distribution networks. Our strong history in gas and electricity connections, deep knowledge of the industry and secure investor backing means we can provide a comprehensive multi-utility solution that includes clean (ground source) heat networks, electricity, water and wastewater. Working through our operating companies (in South of England and Wales), (in Scotland, North Wales and the North of England) and our asset adoption business , we offer a 'one-stop shop' for new utility connections. We're proud to be both a certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.For further enquiries, contact or visit our website at At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply. Customer Success Manager Salary Competitive Frequency Annual Job Reference CSM007 Contract Type Permanent - Full Time Closing Date 5 April, 2026 Job Category Sales, Commercial and Estimating Company Office-Based Location Stonehouse, United Kingdom Posted on 26 February, 2026
Mar 12, 2026
Full time
# Customer Success Manager Job Introduction Customer Success Manager Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Sales team is growing, and we're excited to welcome a talented Customer Success Manager to join us.As a Customer Success Manager, you will take on a nationwide role focused on developing innovative ways to secure future work across local authorities, housing associations and framework agreements. As a key member of the Sales & Design Team, you'll play a crucial role in driving customer satisfaction, retention and growth within the utilities sector. Acting as the primary relationship owner for key accounts, you will ensure customers receive maximum value from our services and solutions.Working closely with sales, operations, billing and product teams, you will maintain strong customer relationships, proactively resolve issues and identify commercial opportunities that support long-term revenue growth.We're looking for the successful candidate to be based at one of our offices, in Stonehouse (Gloucestershire), London, Warrington or Hamilton (Glasgow). Your responsibilities as a Customer Success Manager: Leadership & Team Management - Oversee and support the Business Development Manager and Sales Coordinator, ensuring high quality performance, effective workload management, and ongoing professional development, while maintaining a positive and productive team environment. Customer Relationship Ownership - Act as the primary contact for key customers, building strong and trusted long term relationships through proactive communication, regular reviews and onsite or virtual meetings. Service Delivery & Performance Oversight - Ensure seamless customer onboarding and monitor service performance, SLAs and delivery milestones. Work with internal teams to resolve issues promptly and manage escalations professionally to maintain excellent customer experience. Commercial Growth & Strategic Planning - Identify upsell, renewal and cross sell opportunities, support contract discussions and pricing updates, and contribute to revenue forecasting and customer growth plans using insights drawn from data and customer feedback. Customer Advocacy & Continuous Improvement - Analyse customer data and performance trends to recommend service enhancements. Provide insight to product and operational teams, track customer health indicators and champion customer needs to reduce churn and drive continuous improvement. Preferred experience Proven experience in customer success, account management, or commercial roles within utilities or B2B service environments. Strong knowledge of utility operations (energy, water, metering, last mile delivery, infrastructure or related fields). Ability to analyse data, understand commercial drivers, and create actionable insights. Strong stakeholder management experience across operational, commercial, and technical teams. Apply now! We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received. Last Mile is one of the largest last-mile multi-utility businesses in the UK. We understand construction and we know utilities. We take responsibility for the 'last mile' of infrastructure that connects developments to wider distribution networks. Our strong history in gas and electricity connections, deep knowledge of the industry and secure investor backing means we can provide a comprehensive multi-utility solution that includes clean (ground source) heat networks, electricity, water and wastewater. Working through our operating companies (in South of England and Wales), (in Scotland, North Wales and the North of England) and our asset adoption business , we offer a 'one-stop shop' for new utility connections. We're proud to be both a certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.For further enquiries, contact or visit our website at At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply. Customer Success Manager Salary Competitive Frequency Annual Job Reference CSM007 Contract Type Permanent - Full Time Closing Date 5 April, 2026 Job Category Sales, Commercial and Estimating Company Office-Based Location Stonehouse, United Kingdom Posted on 26 February, 2026
About the Role Validity is looking for a Customer Success Manager to join our team in our London office. The CSM is responsible for creating and nurturing relationships with a set of customers and for ensuringthose customers achieve their goal outcomes. The CSM is responsible for delivering ongoing proactive and reactive service for a dedicated book of business from our customer base. The end goal is to make customers extract value from our solutions, achieve their goals and nurture a long-term relationship. This is a hybrid office-based position that requires working 3 days per week (Tuesdays, Wednesdays, and Thursdays) in the team's London (Southwark) office location. Required Language Skills: Fluency in English, German and/or Spanish are a plus. Team Dynamic We are looking for a candidate who is positive, driven, and has a customer-first mentality. The candidate must be an exceptional team player, as this team's success requires a great amount of communication with different teams, whilst maintaining high service standards and customer satisfaction. This individual is someone who works well with others, has a "get the job done" mentality, and can contribute their own expertise in the email industry and/or customer success to ensure high levels of adoption and customer retention. Position Duties and Responsibilities Manages a book of business, continually meets role standards, and partners closely with the Account Team to actively engage with and retain customer relationships. Responsible for technical account planning and ongoing technical management of specific account issues. Works with clients to understand their organizational structure, business model, and goals to effectively use our solutions to reach their overall goals. Conducts ongoing client meetings to communicate best practices, successes, and data results and facilitates business reviews. Provides guidance on the Validity solutions and advises on key features and functionality to make strategic recommendations. Comfortable with face-to-face meetings, agenda preparation and all follow-up. Can use data to tell a story, identify issues, and search for best practices to provide solutions. Develops strong client relationships and interacts with a range of clients in a professional manner. Active listening skills to uncover potential areas of opportunity within an account. Ensure stickinessby ensuring the product is used to its fullest capacity and new use cases are identified. Required Experience, Skills, and Education 3-5 years in a customer service/support role, managing customer inquiries in a fast-paced environment with a large software customer base. Excellent communication skills and presentation skills. Sales acumen to work closely with account executives to support upsell and cross-sell efforts. Ability to conduct business analysis and ask questions that reveal answers on how to adapt offerings to meet customer needs. Be self-motivated and success-driven, with good time management skills. Ability to quickly build rapport and build strong and productive working relationships. Thrive in a fast-paced environment. Passion for customer care and a focus on customer retention and outcomes. Great communication skills both internally and externally. Detail-oriented and curious, enjoys helping others and learning from others. Collaborates with other CSMs to troubleshoot new issues and share best practices. Take part in cross-functional projects to improve processes. Consistently achieve/surpass goals in terms of metrics and customer feedback/advocacy. Ability to work3 days per week in the team's London(Southwark) office location. Language Skills: Fluency in English, German and/or Spanish is a plus. Preferred Experience, Skills, and Education Bachelor's degree or equivalent years of relevant experience. Email Deliverability experience a plus. Fluency in German and/or Spanish. Previous knowledge of Email Marketing or Marketing. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice
Mar 12, 2026
Full time
About the Role Validity is looking for a Customer Success Manager to join our team in our London office. The CSM is responsible for creating and nurturing relationships with a set of customers and for ensuringthose customers achieve their goal outcomes. The CSM is responsible for delivering ongoing proactive and reactive service for a dedicated book of business from our customer base. The end goal is to make customers extract value from our solutions, achieve their goals and nurture a long-term relationship. This is a hybrid office-based position that requires working 3 days per week (Tuesdays, Wednesdays, and Thursdays) in the team's London (Southwark) office location. Required Language Skills: Fluency in English, German and/or Spanish are a plus. Team Dynamic We are looking for a candidate who is positive, driven, and has a customer-first mentality. The candidate must be an exceptional team player, as this team's success requires a great amount of communication with different teams, whilst maintaining high service standards and customer satisfaction. This individual is someone who works well with others, has a "get the job done" mentality, and can contribute their own expertise in the email industry and/or customer success to ensure high levels of adoption and customer retention. Position Duties and Responsibilities Manages a book of business, continually meets role standards, and partners closely with the Account Team to actively engage with and retain customer relationships. Responsible for technical account planning and ongoing technical management of specific account issues. Works with clients to understand their organizational structure, business model, and goals to effectively use our solutions to reach their overall goals. Conducts ongoing client meetings to communicate best practices, successes, and data results and facilitates business reviews. Provides guidance on the Validity solutions and advises on key features and functionality to make strategic recommendations. Comfortable with face-to-face meetings, agenda preparation and all follow-up. Can use data to tell a story, identify issues, and search for best practices to provide solutions. Develops strong client relationships and interacts with a range of clients in a professional manner. Active listening skills to uncover potential areas of opportunity within an account. Ensure stickinessby ensuring the product is used to its fullest capacity and new use cases are identified. Required Experience, Skills, and Education 3-5 years in a customer service/support role, managing customer inquiries in a fast-paced environment with a large software customer base. Excellent communication skills and presentation skills. Sales acumen to work closely with account executives to support upsell and cross-sell efforts. Ability to conduct business analysis and ask questions that reveal answers on how to adapt offerings to meet customer needs. Be self-motivated and success-driven, with good time management skills. Ability to quickly build rapport and build strong and productive working relationships. Thrive in a fast-paced environment. Passion for customer care and a focus on customer retention and outcomes. Great communication skills both internally and externally. Detail-oriented and curious, enjoys helping others and learning from others. Collaborates with other CSMs to troubleshoot new issues and share best practices. Take part in cross-functional projects to improve processes. Consistently achieve/surpass goals in terms of metrics and customer feedback/advocacy. Ability to work3 days per week in the team's London(Southwark) office location. Language Skills: Fluency in English, German and/or Spanish is a plus. Preferred Experience, Skills, and Education Bachelor's degree or equivalent years of relevant experience. Email Deliverability experience a plus. Fluency in German and/or Spanish. Previous knowledge of Email Marketing or Marketing. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll play a key role in enabling the evolution of our clients' Savings propositions globally. You'll bring Product Management and Savings expertise as well as your drive to create great experiences across the various touch points in the lifecycle of a Savings customer. You'll launch new Savings products and features on our platform from conception to optimisation, while also working closely with the wider Savings product team on our Savings roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively and continually learn and take on feedback. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy and vision, product discovery and design, and product delivery as part of our modern Product Engineering organisation. What you'll get to do Take ownership of part of our Savings product domain owning the end-to-end discovery, design, and delivery of new Savings products and features. Collaborate on the Savings domain strategy and Roadmap, shaping our future plans for this critical part of our offering. You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll work with the Savings Engineering Lead in defining the Engineering plan for the features in your Roadmap, collaborating to ensure delivery remains on track and proactively raising risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You'll become an internal champion for our Savings domain, developing materials and messaging for use by the rest of the business. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 4+ years of direct Product management experience, ideally in FinTech or a business using modern Product development & Engineering techniques. The ideal candidate might also have relevant experience in the Savings space, such as experience of shaping and delivering new digital Savings propositions and an understanding of the particular nuances and dynamics of Savings products and customer needs. You have owned and delivered new features, projects or products from start to finish including post-launch maintenance and improvement. You have experience working directly with APIs. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 12, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll play a key role in enabling the evolution of our clients' Savings propositions globally. You'll bring Product Management and Savings expertise as well as your drive to create great experiences across the various touch points in the lifecycle of a Savings customer. You'll launch new Savings products and features on our platform from conception to optimisation, while also working closely with the wider Savings product team on our Savings roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively and continually learn and take on feedback. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy and vision, product discovery and design, and product delivery as part of our modern Product Engineering organisation. What you'll get to do Take ownership of part of our Savings product domain owning the end-to-end discovery, design, and delivery of new Savings products and features. Collaborate on the Savings domain strategy and Roadmap, shaping our future plans for this critical part of our offering. You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll work with the Savings Engineering Lead in defining the Engineering plan for the features in your Roadmap, collaborating to ensure delivery remains on track and proactively raising risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You'll become an internal champion for our Savings domain, developing materials and messaging for use by the rest of the business. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 4+ years of direct Product management experience, ideally in FinTech or a business using modern Product development & Engineering techniques. The ideal candidate might also have relevant experience in the Savings space, such as experience of shaping and delivering new digital Savings propositions and an understanding of the particular nuances and dynamics of Savings products and customer needs. You have owned and delivered new features, projects or products from start to finish including post-launch maintenance and improvement. You have experience working directly with APIs. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
About the Role Validity is looking for a Customer Success Manager to join our team in our London office. The CSM is responsible for creating and nurturing relationships with a set of customers and for ensuringthose customers achieve their goal outcomes. The CSM is responsible for delivering ongoing proactive and reactive service for a dedicated book of business from our customer base. The end goal is to make customers extract value from our solutions, achieve their goals and nurture a long-term relationship. This is a hybrid office-based position that requires working 3 days per week (Tuesdays, Wednesdays, and Thursdays) in the team's London (Southwark) office location. Required Language Skills: Fluency in English, German and/or Spanish are a plus. Team Dynamic We are looking for a candidate who is positive, driven, and has a customer-first mentality. The candidate must be an exceptional team player, as this team's success requires a great amount of communication with different teams, whilst maintaining high service standards and customer satisfaction. This individual is someone who works well with others, has a "get the job done" mentality, and can contribute their own expertise in the email industry and/or customer success to ensure high levels of adoption and customer retention. Position Duties and Responsibilities Manages a book of business, continually meets role standards, and partners closely with the Account Team to actively engage with and retain customer relationships. Responsible for technical account planning and ongoing technical management of specific account issues. Works with clients to understand their organizational structure, business model, and goals to effectively use our solutions to reach their overall goals. Conducts ongoing client meetings to communicate best practices, successes, and data results and facilitates business reviews. Provides guidance on the Validity solutions and advises on key features and functionality to make strategic recommendations. Comfortable with face-to-face meetings, agenda preparation and all follow-up. Can use data to tell a story, identify issues, and search for best practices to provide solutions. Develops strong client relationships and interacts with a range of clients in a professional manner. Active listening skills to uncover potential areas of opportunity within an account. Ensure stickinessby ensuring the product is used to its fullest capacity and new use cases are identified. Required Experience, Skills, and Education 3-5 years in a customer service/support role, managing customer inquiries in a fast-paced environment with a large software customer base. Excellent communication skills and presentation skills. Sales acumen to work closely with account executives to support upsell and cross-sell efforts. Ability to conduct business analysis and ask questions that reveal answers on how to adapt offerings to meet customer needs. Be self-motivated and success-driven, with good time management skills. Ability to quickly build rapport and build strong and productive working relationships. Thrive in a fast-paced environment. Passion for customer care and a focus on customer retention and outcomes. Great communication skills both internally and externally. Detail-oriented and curious, enjoys helping others and learning from others. Collaborates with other CSMs to troubleshoot new issues and share best practices. Take part in cross-functional projects to improve processes. Consistently achieve/surpass goals in terms of metrics and customer feedback/advocacy. Ability to work3 days per week in the team's London(Southwark) office location. Language Skills: Fluency in English, German and/or Spanish is a plus. Preferred Experience, Skills, and Education Bachelor's degree or equivalent years of relevant experience. Email Deliverability experience a plus. Fluency in German and/or Spanish. Previous knowledge of Email Marketing or Marketing. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice
Mar 12, 2026
Full time
About the Role Validity is looking for a Customer Success Manager to join our team in our London office. The CSM is responsible for creating and nurturing relationships with a set of customers and for ensuringthose customers achieve their goal outcomes. The CSM is responsible for delivering ongoing proactive and reactive service for a dedicated book of business from our customer base. The end goal is to make customers extract value from our solutions, achieve their goals and nurture a long-term relationship. This is a hybrid office-based position that requires working 3 days per week (Tuesdays, Wednesdays, and Thursdays) in the team's London (Southwark) office location. Required Language Skills: Fluency in English, German and/or Spanish are a plus. Team Dynamic We are looking for a candidate who is positive, driven, and has a customer-first mentality. The candidate must be an exceptional team player, as this team's success requires a great amount of communication with different teams, whilst maintaining high service standards and customer satisfaction. This individual is someone who works well with others, has a "get the job done" mentality, and can contribute their own expertise in the email industry and/or customer success to ensure high levels of adoption and customer retention. Position Duties and Responsibilities Manages a book of business, continually meets role standards, and partners closely with the Account Team to actively engage with and retain customer relationships. Responsible for technical account planning and ongoing technical management of specific account issues. Works with clients to understand their organizational structure, business model, and goals to effectively use our solutions to reach their overall goals. Conducts ongoing client meetings to communicate best practices, successes, and data results and facilitates business reviews. Provides guidance on the Validity solutions and advises on key features and functionality to make strategic recommendations. Comfortable with face-to-face meetings, agenda preparation and all follow-up. Can use data to tell a story, identify issues, and search for best practices to provide solutions. Develops strong client relationships and interacts with a range of clients in a professional manner. Active listening skills to uncover potential areas of opportunity within an account. Ensure stickinessby ensuring the product is used to its fullest capacity and new use cases are identified. Required Experience, Skills, and Education 3-5 years in a customer service/support role, managing customer inquiries in a fast-paced environment with a large software customer base. Excellent communication skills and presentation skills. Sales acumen to work closely with account executives to support upsell and cross-sell efforts. Ability to conduct business analysis and ask questions that reveal answers on how to adapt offerings to meet customer needs. Be self-motivated and success-driven, with good time management skills. Ability to quickly build rapport and build strong and productive working relationships. Thrive in a fast-paced environment. Passion for customer care and a focus on customer retention and outcomes. Great communication skills both internally and externally. Detail-oriented and curious, enjoys helping others and learning from others. Collaborates with other CSMs to troubleshoot new issues and share best practices. Take part in cross-functional projects to improve processes. Consistently achieve/surpass goals in terms of metrics and customer feedback/advocacy. Ability to work3 days per week in the team's London(Southwark) office location. Language Skills: Fluency in English, German and/or Spanish is a plus. Preferred Experience, Skills, and Education Bachelor's degree or equivalent years of relevant experience. Email Deliverability experience a plus. Fluency in German and/or Spanish. Previous knowledge of Email Marketing or Marketing. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice
At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As Store Director of your store, you'll be the driving force behind one of the most exciting openings in SEPHORA UK's expansion. Reporting to the Regional Retail Manager, you'll bring SEPHORA's bold, inclusive and customer obsessed spirit to life from day one - shaping the vision, culture and operational excellence of a store designed to set the benchmark for our future boutiques. You'll own the full commercial, operational and customer experience performance of this flagship location, leading and inspiring a high performing management team to deliver world class service, exceptional storytelling and outstanding business results. With your strategic mindset, passion for people and ability to inspire, you'll define what the SEPHORA experience feels like for every customer who walks through the doors. If you thrive in a fast paced, high growth environment and are energised by the opportunity to build, create and lead something new, this is your moment. What you'll be doing You'll lead the store across strategy, commercial excellence, service and people, including: Delivering strategic insight to the Regional Retail Manager through market analysis, competitor intelligence and customer trends. Shaping and executing short and long term plans to maximise both top and bottom line performance. Using local insights to influence product curation, stock decisions and in store storytelling. Setting the bar for exceptional customer experience through SEPHORA Attitude behaviours and on floor leadership. Coaching and supporting the team in real time to uphold service excellence in any situation. Leveraging customer satisfaction metrics (e.g., Love Meter) to drive continuous improvement and resolve issues quickly. Leading the management team to exceed sales targets across all categories, including exclusive brands and SEPHORA Collection. Supporting the Customer Experience Manager, Beauty and Services Managers to bring to life immersive, educational and engaging customer experiences. Overseeing operational excellence across stock management, cash handling, replenishment and visual merchandising with the Operations, Cash and Stock Managers. Conducting post event reviews to measure the impact of promotions and activations. Creating a high performing, engaged team culture with regular coaching, feedback and recognition. Communicating business priorities clearly so every team member understands the strategy and their role within it. Managing scheduling and annual leave to ensure strong floor coverage and operational efficiency. Partnering with the Recruitment team to attract exceptional talent and build a strong pipeline for the future. Managing team scheduling and annual leave effectively to maintain strong floor coverage aligned with store needs. Partnering with the Recruitment team to attract and hire exceptional talent for your store. What you'll bring You'll be an inspiring, strategic and commercially minded leader who thrives in a high energy retail environment. You will also bring: Proven experience leading large, high performing retail teams with strong commercial and operational capabilities. A passion for delivering unforgettable customer experiences and empowering others to do the same. Strong analytical acumen to interpret sales data and inform strategic decision making. The ability to coach and develop leaders, driving capability, performance and long term growth. A track record of achieving sales targets and driving commercial results across multiple categories. Operational excellence across stock, cash, compliance and visual standards. A leadership style aligned with Sephora's values: inclusive, creative, empowering and customer obsessed. Beautiful Benefits at Sephora UK When you join SEPHORA, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Mar 12, 2026
Full time
At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As Store Director of your store, you'll be the driving force behind one of the most exciting openings in SEPHORA UK's expansion. Reporting to the Regional Retail Manager, you'll bring SEPHORA's bold, inclusive and customer obsessed spirit to life from day one - shaping the vision, culture and operational excellence of a store designed to set the benchmark for our future boutiques. You'll own the full commercial, operational and customer experience performance of this flagship location, leading and inspiring a high performing management team to deliver world class service, exceptional storytelling and outstanding business results. With your strategic mindset, passion for people and ability to inspire, you'll define what the SEPHORA experience feels like for every customer who walks through the doors. If you thrive in a fast paced, high growth environment and are energised by the opportunity to build, create and lead something new, this is your moment. What you'll be doing You'll lead the store across strategy, commercial excellence, service and people, including: Delivering strategic insight to the Regional Retail Manager through market analysis, competitor intelligence and customer trends. Shaping and executing short and long term plans to maximise both top and bottom line performance. Using local insights to influence product curation, stock decisions and in store storytelling. Setting the bar for exceptional customer experience through SEPHORA Attitude behaviours and on floor leadership. Coaching and supporting the team in real time to uphold service excellence in any situation. Leveraging customer satisfaction metrics (e.g., Love Meter) to drive continuous improvement and resolve issues quickly. Leading the management team to exceed sales targets across all categories, including exclusive brands and SEPHORA Collection. Supporting the Customer Experience Manager, Beauty and Services Managers to bring to life immersive, educational and engaging customer experiences. Overseeing operational excellence across stock management, cash handling, replenishment and visual merchandising with the Operations, Cash and Stock Managers. Conducting post event reviews to measure the impact of promotions and activations. Creating a high performing, engaged team culture with regular coaching, feedback and recognition. Communicating business priorities clearly so every team member understands the strategy and their role within it. Managing scheduling and annual leave to ensure strong floor coverage and operational efficiency. Partnering with the Recruitment team to attract exceptional talent and build a strong pipeline for the future. Managing team scheduling and annual leave effectively to maintain strong floor coverage aligned with store needs. Partnering with the Recruitment team to attract and hire exceptional talent for your store. What you'll bring You'll be an inspiring, strategic and commercially minded leader who thrives in a high energy retail environment. You will also bring: Proven experience leading large, high performing retail teams with strong commercial and operational capabilities. A passion for delivering unforgettable customer experiences and empowering others to do the same. Strong analytical acumen to interpret sales data and inform strategic decision making. The ability to coach and develop leaders, driving capability, performance and long term growth. A track record of achieving sales targets and driving commercial results across multiple categories. Operational excellence across stock, cash, compliance and visual standards. A leadership style aligned with Sephora's values: inclusive, creative, empowering and customer obsessed. Beautiful Benefits at Sephora UK When you join SEPHORA, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
WHSmith Inverness Airport, Inverness Airport, Inverness, Highland, United Kingdom Job Description Posted Friday 6 March 2026 at 01:00 Multi-Site Store Manager - WHSmith At WHSmith, our mission is simple: to enhance every journey through exceptional service, and at the heart of this are our people, customers, and partners. As a Multi-Site Store Manager, you'll lead the performance of multiple stores across various formats, including InMotion and hospitality, driving growth and ensuring a world-class customer experience. Airport Requirements: 5 years continuous references - to gain an airport pass you will need to provide 5 years' worth of either employment or education references without any gaps. Criminal Records Bureau Check - to be completed by WHSmith if your application is successful. Photographic ID i.e. passport or UK Driving Licence. What being a Multi-Site Store Manager is all about: People: Fostering a positive, unified multi-store culture where teams work together to achieve business goals. Tailoring development and training plans for each store, nurturing strengths and potential within teams. Creating an environment of openness, engagement, and communication, acting as an advocate for the colleague voice. Cultivating talent and maintaining a flexible succession plan for key roles, ensuring top talent development. Overseeing HR processes, ensuring all policies and procedures are followed with support from the ER team. Ensuring stores are safe and compliant with all legal requirements, including HMRC standards. Completing mandatory training on time and ensuring new starters experience a welcoming induction. Managing staffing profiles effectively, ensuring productivity is maximised while adhering to payroll budgets. Promoting diversity and prioritising the wellbeing of your teams while keeping them updated on business communications. Plan: Conducting purposeful store visits with a focus on people, planning, and customer satisfaction. Using data to drive results, setting clear SMART actions and consistently monitoring progress. Ensuring store activities are completed on time and in line with brand guidelines and supplier requirements. Maintaining high standards for stock availability, shrink controls, and productivity across all stores. Coaching teams on key processes and ensuring a consistent customer journey through efficient execution. Managing the commercial business scorecard, focusing on sales, shrink, payroll, and legal compliance, closing performance gaps across stores. Ensuring the right colleagues are in the right place at the right time, effectively managing peaks and maintaining budgeted hours. Proactively managing shrinkage and food waste, particularly in high-risk areas like InMotion and hospitality. Customer: Ensuring consistently high store standards across all locations by coaching and validating the execution of brilliant behaviours. Motivating InMotion teams to meet sales targets and drive a performance-driven culture. Role-modelling exceptional customer service, coaching teams to sell, manage queues, and deliver delightful customer experiences. Focusing on growing sales by educating teams on key commercial levers like spend per passenger, ATV, and transaction volumes. Conducting weekly one-on-one meetings to set objectives and measure contribution to sales goals. Ensuring all colleagues are passionate about customer-first culture and knowledgeable about products to drive add-on sales. Contributing to strategic projects that influence the UK Travel Business, becoming a recognised expert in your area. Build and maintain strong relationships with landlords, ensuring any issues are dealt with promptly. How we reward our teams: Competitive salary, pension scheme, and 33 days holiday (including bank holidays). Employee discounts (up to 50%) and deals from retail partners for savings on dining, entertainment, and more. Employee Assistance Programme to support physical, mental, and financial wellbeing. About WHSmith: With a rich heritage, WHSmith continues to grow, particularly in airports, hospitals, rail stations, and motorway services. Our InMotion brand is leading the way in digital accessories, offering an exceptional customer experience. We have established strong partnerships with brands like M&S and Costa Coffee to broaden our customer offerings across the UK. As we grow, our mission remains simple: to make every journey better. We are proud to be an inclusive employer, where our colleagues are welcome and free to be themselves. WHSmith Inverness Airport, Inverness Airport, Inverness, Highland, United Kingdom
Mar 12, 2026
Full time
WHSmith Inverness Airport, Inverness Airport, Inverness, Highland, United Kingdom Job Description Posted Friday 6 March 2026 at 01:00 Multi-Site Store Manager - WHSmith At WHSmith, our mission is simple: to enhance every journey through exceptional service, and at the heart of this are our people, customers, and partners. As a Multi-Site Store Manager, you'll lead the performance of multiple stores across various formats, including InMotion and hospitality, driving growth and ensuring a world-class customer experience. Airport Requirements: 5 years continuous references - to gain an airport pass you will need to provide 5 years' worth of either employment or education references without any gaps. Criminal Records Bureau Check - to be completed by WHSmith if your application is successful. Photographic ID i.e. passport or UK Driving Licence. What being a Multi-Site Store Manager is all about: People: Fostering a positive, unified multi-store culture where teams work together to achieve business goals. Tailoring development and training plans for each store, nurturing strengths and potential within teams. Creating an environment of openness, engagement, and communication, acting as an advocate for the colleague voice. Cultivating talent and maintaining a flexible succession plan for key roles, ensuring top talent development. Overseeing HR processes, ensuring all policies and procedures are followed with support from the ER team. Ensuring stores are safe and compliant with all legal requirements, including HMRC standards. Completing mandatory training on time and ensuring new starters experience a welcoming induction. Managing staffing profiles effectively, ensuring productivity is maximised while adhering to payroll budgets. Promoting diversity and prioritising the wellbeing of your teams while keeping them updated on business communications. Plan: Conducting purposeful store visits with a focus on people, planning, and customer satisfaction. Using data to drive results, setting clear SMART actions and consistently monitoring progress. Ensuring store activities are completed on time and in line with brand guidelines and supplier requirements. Maintaining high standards for stock availability, shrink controls, and productivity across all stores. Coaching teams on key processes and ensuring a consistent customer journey through efficient execution. Managing the commercial business scorecard, focusing on sales, shrink, payroll, and legal compliance, closing performance gaps across stores. Ensuring the right colleagues are in the right place at the right time, effectively managing peaks and maintaining budgeted hours. Proactively managing shrinkage and food waste, particularly in high-risk areas like InMotion and hospitality. Customer: Ensuring consistently high store standards across all locations by coaching and validating the execution of brilliant behaviours. Motivating InMotion teams to meet sales targets and drive a performance-driven culture. Role-modelling exceptional customer service, coaching teams to sell, manage queues, and deliver delightful customer experiences. Focusing on growing sales by educating teams on key commercial levers like spend per passenger, ATV, and transaction volumes. Conducting weekly one-on-one meetings to set objectives and measure contribution to sales goals. Ensuring all colleagues are passionate about customer-first culture and knowledgeable about products to drive add-on sales. Contributing to strategic projects that influence the UK Travel Business, becoming a recognised expert in your area. Build and maintain strong relationships with landlords, ensuring any issues are dealt with promptly. How we reward our teams: Competitive salary, pension scheme, and 33 days holiday (including bank holidays). Employee discounts (up to 50%) and deals from retail partners for savings on dining, entertainment, and more. Employee Assistance Programme to support physical, mental, and financial wellbeing. About WHSmith: With a rich heritage, WHSmith continues to grow, particularly in airports, hospitals, rail stations, and motorway services. Our InMotion brand is leading the way in digital accessories, offering an exceptional customer experience. We have established strong partnerships with brands like M&S and Costa Coffee to broaden our customer offerings across the UK. As we grow, our mission remains simple: to make every journey better. We are proud to be an inclusive employer, where our colleagues are welcome and free to be themselves. WHSmith Inverness Airport, Inverness Airport, Inverness, Highland, United Kingdom
About Us At Plentific, we're redefining property management in real time. Our mission, is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting edge technology and data driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As a Senior Programme Manager, you will oversee complex, multi workstream onboarding programmes for Plentific's largest strategic clients. You will be accountable for the successful delivery of end to end client onboarding activity - from discovery and integration through training, go live, and early adoption. Beyond onboarding, you'll support the long term success of strategic accounts, ensuring strong engagement, measurable value, and operational alignment. As the orchestrator between client stakeholders and Plentific's cross functional teams, you will bring structure, governance, and clarity to every stage of the customer lifecycle. This role is ideal for someone who is highly organised, delivery focused, and confident operating in fast paced, matrixed environments. You will blend programme leadership with consultative engagement, operational discipline, and a passion for solving real customer challenges. Responsibilities Lead Strategic Onboarding Programmes Own the delivery of complex onboarding engagements for strategic accounts: discovery, solution design, integrations, configuration, data, training, and go live. Establish and maintain programme governance: delivery plans, RAID logs, status reporting, steering meetings, stakeholder alignment. Facilitate workshops for process mapping, solution design, system configuration, and integrations. Manage risks, dependencies, timelines, and cross functional communication with precision. Drive Value, Adoption & Early Success Guide clients through the first 3-6 months post go live, ensuring strong adoption and measurable operational improvements. Track key onboarding, usage, and value KPIs - intervening early when trends decline or risks emerge. Provide training to client teams on relevant Plentific workflows and modules. Ensure the client's operating model, workflows, and contractor ecosystem are aligned for long term success. Act as a Strategic Partner to Clients Build trusted relationships with senior client stakeholders - operational through executive. Consult on best practices around repairs and property management, contractor management, and digital journeys. Identify opportunities for optimisation, workflow improvements, and future product expansion. Ensure Strong Cross Functional Alignment Work closely with Product, Engineering, Support, Onboarding, and Customer Success to solutionise and address key pain points for the customer. Raise, track, and manage escalations to ensure accountability and timely resolution. Support transitions into Business as Usual by providing structured handovers to Customer Success (where required) and Support. Partner with Strategic Account Directors to identify expansion and growth opportunities. Operational & Governance Excellence Maintain accurate documentation across programmes, delivery milestones, integration decisions, and client processes. Run structured governance across strategic accounts where you are accountable for the ongoing success (QBRs, MBRs, working groups, training cadences). Uphold programme standards of quality, communication, and customer experience. Requirements Skills A strong communicator: able to translate technical details into accessible language for different audiences. Highly organised: adept at planning, scheduling, documentation, and programme discipline. Analytical: comfortable reading data, spotting trends, and identifying root causes. Solution oriented: willing to dive into the product, understand workflows, and creatively solve problems. A trusted advisor: able to influence senior stakeholders and guide clients through change. Calm under pressure: able to manage competing priorities and maintain delivery momentum. Technical and Professional Skills Proven ability to oversee and manage delivery workstreams, risks, dependencies, and timelines. Experience running large scale SaaS onboarding or transformation programmes. Confidence with CRM/CSM tools (e.g., Salesforce, Planhat). Familiarity with integrations, data migration, and system configuration. Ability to govern multi workstream programmes with clarity and structure. Experience & Qualifications Required 5+ years in programme management, onboarding, implementation, digital transformation, or related consulting. Experience working with enterprise or strategic customers in SaaS or PropTech. Demonstrable experience managing cross functional delivery teams. Strong stakeholder management, including senior and executive engagement. Experience with KPI tracking, success planning, and customer governance. Preferred Experience in social housing, property management, repairs & maintenance, or contractor ecosystems. Exposure to integrations, APIs, data workflows, and system migrations. Professional certifications (e.g., PMP, PRINCE2, Agile PM) are beneficial. Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday + 1 additional day for every year served up to 3 years. Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs Pension scheme Work abroad scheme Company-sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
Mar 11, 2026
Full time
About Us At Plentific, we're redefining property management in real time. Our mission, is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting edge technology and data driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As a Senior Programme Manager, you will oversee complex, multi workstream onboarding programmes for Plentific's largest strategic clients. You will be accountable for the successful delivery of end to end client onboarding activity - from discovery and integration through training, go live, and early adoption. Beyond onboarding, you'll support the long term success of strategic accounts, ensuring strong engagement, measurable value, and operational alignment. As the orchestrator between client stakeholders and Plentific's cross functional teams, you will bring structure, governance, and clarity to every stage of the customer lifecycle. This role is ideal for someone who is highly organised, delivery focused, and confident operating in fast paced, matrixed environments. You will blend programme leadership with consultative engagement, operational discipline, and a passion for solving real customer challenges. Responsibilities Lead Strategic Onboarding Programmes Own the delivery of complex onboarding engagements for strategic accounts: discovery, solution design, integrations, configuration, data, training, and go live. Establish and maintain programme governance: delivery plans, RAID logs, status reporting, steering meetings, stakeholder alignment. Facilitate workshops for process mapping, solution design, system configuration, and integrations. Manage risks, dependencies, timelines, and cross functional communication with precision. Drive Value, Adoption & Early Success Guide clients through the first 3-6 months post go live, ensuring strong adoption and measurable operational improvements. Track key onboarding, usage, and value KPIs - intervening early when trends decline or risks emerge. Provide training to client teams on relevant Plentific workflows and modules. Ensure the client's operating model, workflows, and contractor ecosystem are aligned for long term success. Act as a Strategic Partner to Clients Build trusted relationships with senior client stakeholders - operational through executive. Consult on best practices around repairs and property management, contractor management, and digital journeys. Identify opportunities for optimisation, workflow improvements, and future product expansion. Ensure Strong Cross Functional Alignment Work closely with Product, Engineering, Support, Onboarding, and Customer Success to solutionise and address key pain points for the customer. Raise, track, and manage escalations to ensure accountability and timely resolution. Support transitions into Business as Usual by providing structured handovers to Customer Success (where required) and Support. Partner with Strategic Account Directors to identify expansion and growth opportunities. Operational & Governance Excellence Maintain accurate documentation across programmes, delivery milestones, integration decisions, and client processes. Run structured governance across strategic accounts where you are accountable for the ongoing success (QBRs, MBRs, working groups, training cadences). Uphold programme standards of quality, communication, and customer experience. Requirements Skills A strong communicator: able to translate technical details into accessible language for different audiences. Highly organised: adept at planning, scheduling, documentation, and programme discipline. Analytical: comfortable reading data, spotting trends, and identifying root causes. Solution oriented: willing to dive into the product, understand workflows, and creatively solve problems. A trusted advisor: able to influence senior stakeholders and guide clients through change. Calm under pressure: able to manage competing priorities and maintain delivery momentum. Technical and Professional Skills Proven ability to oversee and manage delivery workstreams, risks, dependencies, and timelines. Experience running large scale SaaS onboarding or transformation programmes. Confidence with CRM/CSM tools (e.g., Salesforce, Planhat). Familiarity with integrations, data migration, and system configuration. Ability to govern multi workstream programmes with clarity and structure. Experience & Qualifications Required 5+ years in programme management, onboarding, implementation, digital transformation, or related consulting. Experience working with enterprise or strategic customers in SaaS or PropTech. Demonstrable experience managing cross functional delivery teams. Strong stakeholder management, including senior and executive engagement. Experience with KPI tracking, success planning, and customer governance. Preferred Experience in social housing, property management, repairs & maintenance, or contractor ecosystems. Exposure to integrations, APIs, data workflows, and system migrations. Professional certifications (e.g., PMP, PRINCE2, Agile PM) are beneficial. Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday + 1 additional day for every year served up to 3 years. Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs Pension scheme Work abroad scheme Company-sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
About Shufti Shufti is a global leader in AI-powered identity verification (IDV) and anti-money laundering (AML) solutions, offering advanced KYC (Know Your Customer), KYB (Know Your Business) and KYI (Know Your Investor) services that enable businesses to onboard customers securely and meet regulatory requirements. Founded in 2017 and trusted by industry leaders in FinTech, Crypto, Banking, E-commerce, and iGaming, our technology delivers real-time verification in over 240 countries and territories-empowering a safer, fraud free digital world. Position Purpose: The Head of Compliance & Legal Operations is a critical leadership role responsible for building, owning, and defending Shufti Pro's global compliance framework. This role is the company's central control function for regulatory risk, requiring deep integration with our product and commercial strategy. You will also coordinate essential legal and contract administration workflows. We are seeking a builder and an owner, not just a manager, who can operate with high autonomy in our lean, fast paced environment. The Non Negotiables (What You Must Have Done Before): Built or fundamentally reshaped a global compliance program in a fintech, RegTech, crypto adjacent, or technology company serving regulated financial institutions. Hands on experience analyzing and applying regulatory requirements across multiple key jurisdictions (specifically US, UK, EU, and/or Middle East), with a working knowledge of frameworks like US BSA/AML, UK MLRs/FCA handbooks, EU AMLD, GDPR, and an understanding of DORA, MiCA, and crypto asset regulations. Acted as a true control function, with proven experience shaping commercial deals, product features, and market entry decisions from the outset based on regulatory constraints-not just performing post facto risk assessments. Operated successfully in a resource lean environment where you have personally handled legal adjacent or operational tasks beyond a narrow compliance remit. Key Responsibilities: 1. Strategic Compliance Ownership & Build: Design, implement, and own the end to end global compliance framework from the ground up, ensuring it is fully integrated into our product architecture and GTM strategy. Conduct granular regulatory perimeter analysis for new and existing markets, translating complex regulations into actionable, commercially aware requirements for product, sales, and engineering teams. Serve as the definitive internal authority on regulatory risk tolerance. Articulate clear, binary boundaries and provide decisive guidance to leadership, with the authority to shape business decisions. 2. Commercial & Product Partnership: Embed compliance into the product lifecycle and sales process. Review and approve new product features, customer proposals, and commercial structures before commitments are made. Act as a strategic partner to Sales, enabling deal closure by designing compliant solutions and articulating our control environment to enterprise customers and partners. Draft and negotiate compliance related clauses in customer and partner contracts, in close collaboration with the General Counsel. 3. Operational Execution & Control: Establish and run all core compliance operations (policies, training, monitoring, incident management) with a focus on practicality and audit ready documentation. Own the compliance risk register and lead regulatory engagements, including audits, inquiries, and licensing processes. Coordinate legal operations: manage contract lifecycle from intake to execution, maintain legal playbooks, and track tasks to reduce executive load. 4. Leadership & Mindset: Thrive in ambiguity and a flat structure. You will be the primary compliance resource and must be comfortable executing hands on work while setting strategic direction. Foster a culture of regulatory excellence that balances robust risk management with the pace of a high growth technology company. Required Experience & Skills: 8+ years of compliance experience, with the majority gained in technology driven financial services (fintech, payments, crypto, RegTech). Experience at an identity verification provider is a significant plus. Proven track record of building or substantially rebuilding a compliance program, not just maintaining an established one. Expert level knowledge of AML/CFT, Sanctions, and KYC regulations across major jurisdictions. Strong working knowledge of GDPR/data protection as it applies to processing operations. Demonstrated experience acting as a commercial partner and control function. You can point to instances where you directly said "no" or "only this way" to a commercial deal or product launch based on regulatory risk. Experience with contract management and legal operations workflows. Excellent English communication skills, with the ability to command authority with internal teams, customers, and regulators. Relevant certifications (CAMS, ICA, etc.) are preferred.
Mar 11, 2026
Full time
About Shufti Shufti is a global leader in AI-powered identity verification (IDV) and anti-money laundering (AML) solutions, offering advanced KYC (Know Your Customer), KYB (Know Your Business) and KYI (Know Your Investor) services that enable businesses to onboard customers securely and meet regulatory requirements. Founded in 2017 and trusted by industry leaders in FinTech, Crypto, Banking, E-commerce, and iGaming, our technology delivers real-time verification in over 240 countries and territories-empowering a safer, fraud free digital world. Position Purpose: The Head of Compliance & Legal Operations is a critical leadership role responsible for building, owning, and defending Shufti Pro's global compliance framework. This role is the company's central control function for regulatory risk, requiring deep integration with our product and commercial strategy. You will also coordinate essential legal and contract administration workflows. We are seeking a builder and an owner, not just a manager, who can operate with high autonomy in our lean, fast paced environment. The Non Negotiables (What You Must Have Done Before): Built or fundamentally reshaped a global compliance program in a fintech, RegTech, crypto adjacent, or technology company serving regulated financial institutions. Hands on experience analyzing and applying regulatory requirements across multiple key jurisdictions (specifically US, UK, EU, and/or Middle East), with a working knowledge of frameworks like US BSA/AML, UK MLRs/FCA handbooks, EU AMLD, GDPR, and an understanding of DORA, MiCA, and crypto asset regulations. Acted as a true control function, with proven experience shaping commercial deals, product features, and market entry decisions from the outset based on regulatory constraints-not just performing post facto risk assessments. Operated successfully in a resource lean environment where you have personally handled legal adjacent or operational tasks beyond a narrow compliance remit. Key Responsibilities: 1. Strategic Compliance Ownership & Build: Design, implement, and own the end to end global compliance framework from the ground up, ensuring it is fully integrated into our product architecture and GTM strategy. Conduct granular regulatory perimeter analysis for new and existing markets, translating complex regulations into actionable, commercially aware requirements for product, sales, and engineering teams. Serve as the definitive internal authority on regulatory risk tolerance. Articulate clear, binary boundaries and provide decisive guidance to leadership, with the authority to shape business decisions. 2. Commercial & Product Partnership: Embed compliance into the product lifecycle and sales process. Review and approve new product features, customer proposals, and commercial structures before commitments are made. Act as a strategic partner to Sales, enabling deal closure by designing compliant solutions and articulating our control environment to enterprise customers and partners. Draft and negotiate compliance related clauses in customer and partner contracts, in close collaboration with the General Counsel. 3. Operational Execution & Control: Establish and run all core compliance operations (policies, training, monitoring, incident management) with a focus on practicality and audit ready documentation. Own the compliance risk register and lead regulatory engagements, including audits, inquiries, and licensing processes. Coordinate legal operations: manage contract lifecycle from intake to execution, maintain legal playbooks, and track tasks to reduce executive load. 4. Leadership & Mindset: Thrive in ambiguity and a flat structure. You will be the primary compliance resource and must be comfortable executing hands on work while setting strategic direction. Foster a culture of regulatory excellence that balances robust risk management with the pace of a high growth technology company. Required Experience & Skills: 8+ years of compliance experience, with the majority gained in technology driven financial services (fintech, payments, crypto, RegTech). Experience at an identity verification provider is a significant plus. Proven track record of building or substantially rebuilding a compliance program, not just maintaining an established one. Expert level knowledge of AML/CFT, Sanctions, and KYC regulations across major jurisdictions. Strong working knowledge of GDPR/data protection as it applies to processing operations. Demonstrated experience acting as a commercial partner and control function. You can point to instances where you directly said "no" or "only this way" to a commercial deal or product launch based on regulatory risk. Experience with contract management and legal operations workflows. Excellent English communication skills, with the ability to command authority with internal teams, customers, and regulators. Relevant certifications (CAMS, ICA, etc.) are preferred.
Based in Los Angeles, London or New York. THE COMPANY Our client is a major global service provider to the entertainment & gaming industry. THE ROLE As the Head of Business Development, you will be responsible for generating new and repeat business from the global media and entertainment industry - specifically for localisation, accessibility and audio post production services. You will manage a team of Business Development Managers while also owning and growing your own portfolio of clients. Key responsibilities: Own and expand new accounts, generating sustainable revenue by developing strong client relationships. Manage opportunities through the full sales lifecycle, from initial engagement to successful close. Mentor and manage a team of Business Development Managers, ensuring achievement of individual and team targets. Maintain robust pipeline health by monitoring activity levels, opportunity progression and consistent lead generation across the team. Maintain Salesforce records and agreed sales methods to drive accurate forecasting and reporting. Provide senior-level client engagement and support, collaborating with studio teams Represent the division externally at key industry events, trade conferences and exhibitions, strengthening market presence and strategic relationships. The role will involve significant travel to meet with international clients. THE PERSON With extensive experience selling localisation, accessibility and/or audio post production solutions, you will be an experienced senior sales leader with a proven track record of driving new business growth within the global Media & Entertainment industry. It is crucial that you understand market trends, competitor activities, industry dynamics and customer direction within localisation and accessibility services. You will have a track record of managing and mentoring a sales team to exceed individual and team targets within a matrixed global environment. It is important you are able to combine excellent negotiation, presentation and communication skills with the ability to operate independently and deliver under pressure. The ability to travel internationally is essential for this role. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Mar 10, 2026
Full time
Based in Los Angeles, London or New York. THE COMPANY Our client is a major global service provider to the entertainment & gaming industry. THE ROLE As the Head of Business Development, you will be responsible for generating new and repeat business from the global media and entertainment industry - specifically for localisation, accessibility and audio post production services. You will manage a team of Business Development Managers while also owning and growing your own portfolio of clients. Key responsibilities: Own and expand new accounts, generating sustainable revenue by developing strong client relationships. Manage opportunities through the full sales lifecycle, from initial engagement to successful close. Mentor and manage a team of Business Development Managers, ensuring achievement of individual and team targets. Maintain robust pipeline health by monitoring activity levels, opportunity progression and consistent lead generation across the team. Maintain Salesforce records and agreed sales methods to drive accurate forecasting and reporting. Provide senior-level client engagement and support, collaborating with studio teams Represent the division externally at key industry events, trade conferences and exhibitions, strengthening market presence and strategic relationships. The role will involve significant travel to meet with international clients. THE PERSON With extensive experience selling localisation, accessibility and/or audio post production solutions, you will be an experienced senior sales leader with a proven track record of driving new business growth within the global Media & Entertainment industry. It is crucial that you understand market trends, competitor activities, industry dynamics and customer direction within localisation and accessibility services. You will have a track record of managing and mentoring a sales team to exceed individual and team targets within a matrixed global environment. It is important you are able to combine excellent negotiation, presentation and communication skills with the ability to operate independently and deliver under pressure. The ability to travel internationally is essential for this role. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Mar 10, 2026
Full time
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Overview Civic Trees operates on a National basis from a dual depot/office facility in North London. Operationally, Civic Trees falls under the East Region of Glendale. Founded in 1963, Civic Trees pioneered the UK market in the supply & planting of large mature trees. Civic Trees also made commercial tree moving a viable business, investing heavily in bespoke machinery to allow for the largest trees to be relocated at a competitive cost. In 2006 Civic Trees was acquired by Glendale to complement its wider green services business. Civic Trees has an annual value in excess of £1 million, delivering various projects ranging in value from £5,000 to in excess of £500,000, nationwide. Job Description This role is an integral part of the Civic Trees business development and sales function and brings the areas of the whole team together. The objective of the role is to ensure smooth running of the business, assist in the securing of business opportunities for existing and new clients and to help grow the revenue of the various clients that we engage with, ensure profitably and forward planning meeting the business plan objectives. The successful candidate will drive the sales team meeting sales targets, ensure accurate pricing and compiling of proposals to win new business and retain existing clients. The role offers opportunities for an individual to enhance existing and develop new skills, whilst contributing to the company's growth and success. Reporting directly to Regional Director East Region the candidate will be required to demonstrate excellent communication and organisational skills and have experience in receiving, reviewing and estimating tenders. Key responsibilities of the role will be to: Ensuring the business reaches budget as a minimum with the view to exceed and meet financial targets of the company Maintain, and improve where possible, the positive health and safety and zero harm culture Developing and implementing annual marketing plans Seek new markets in which to operate Overview the successful management of all company assets. Pricing tenders in accordance with company policy. Preparation of written submissions accompanying tenders professionally and to timescale. Ensure the accurate and timely completion of tender submissions. Preparing and presenting tender information to the Regional Director Lead Generation of new customers Quoting works and chasing responses Assist in the preparation for pre and post tender interviews in order to deliver high quality and relevant presentations on behalf of the company Assist in identifying suitable tendering opportunities for the Company to pursue. Assist in identifying opportunities within existing businesses, and work to secure long term extensions. Undertake necessary research and communicate with Regional and Sales Managers and operational staff to obtain all necessary information required to submit tenders. Establish knowledge of the company's key markets and competitors, and carry out market research projects in order to maintain this knowledge base. Ensure the business's record keeping with respect to its tenders and contracts is kept up to date. Assist in the programming of new jobs To take on any associated project work within Glendale to assist the smooth running of the business. Prepare reports for the Regional Manager Undertake other duties as may reasonably be required. Glendale Countryside - Background Glendale is the "green business" of Alston Investments plc, with "green thinking" at the core of everything we do. Glendale is one of the largest green service providers, operating throughout the UK with revenues of around £65 million forecasted for 2025. Glendale's core activities are the provision of grounds maintenance and arboricultural services to the public and private sectors, with Civic Trees providing the specialist tree planting, relocation and landscape construction services. Glendale has the objective of continuing to grow whilst focussing on improved profitability. The South East region is identified as a high strategic priority for growth and development opportunities. Services currently provided by Glendale in the south east include: Tree supply and planting Landscaping Grounds maintenance Tree surgery Tree supply and planting Woodlands and countryside maintenance These range from one-off projects to term contracts of up to several years duration for both new and existing clients within the area. Conditions of Employment TITLE General Manager TERM Permanent REPORTING TO Regional Director LOCATION South East GRADE Senior Manager REMUNERATION Dependent upon skills and competencies HOLIDAYS 22 days annual holiday plus statutory holidays (pro rata) NOTICE PERIOD 3 months Person Specification This position would suit a motivated individual looking to develop their career. Experience in the landscaping industry is desirable but not essential. Qualifications Degree-calibre education is preferable, with demonstrable strong numerical ability and written skills. Good level of competency in Google, Microsoft in particular a high level of proficiency in Excel based programmes is essential. Personal Qualities Among the personal characteristics sought will be: Analytical, methodical and well organised Highly numerate with excellent IT skills Excellent verbal and written communication skills A strong "can do" hands on approach and a willingness to learn An understanding of, and an empathy with operational issues An assertive and confident manner High levels of enthusiasm Resilience Flexibility. There will be a requirement to work away from the main office location as required A team player Able to work on own initiative and be independent but also be recognised as part of the regional team Able to promote the company in a credible and responsible mannerStrong in planning and time management
Mar 09, 2026
Full time
Overview Civic Trees operates on a National basis from a dual depot/office facility in North London. Operationally, Civic Trees falls under the East Region of Glendale. Founded in 1963, Civic Trees pioneered the UK market in the supply & planting of large mature trees. Civic Trees also made commercial tree moving a viable business, investing heavily in bespoke machinery to allow for the largest trees to be relocated at a competitive cost. In 2006 Civic Trees was acquired by Glendale to complement its wider green services business. Civic Trees has an annual value in excess of £1 million, delivering various projects ranging in value from £5,000 to in excess of £500,000, nationwide. Job Description This role is an integral part of the Civic Trees business development and sales function and brings the areas of the whole team together. The objective of the role is to ensure smooth running of the business, assist in the securing of business opportunities for existing and new clients and to help grow the revenue of the various clients that we engage with, ensure profitably and forward planning meeting the business plan objectives. The successful candidate will drive the sales team meeting sales targets, ensure accurate pricing and compiling of proposals to win new business and retain existing clients. The role offers opportunities for an individual to enhance existing and develop new skills, whilst contributing to the company's growth and success. Reporting directly to Regional Director East Region the candidate will be required to demonstrate excellent communication and organisational skills and have experience in receiving, reviewing and estimating tenders. Key responsibilities of the role will be to: Ensuring the business reaches budget as a minimum with the view to exceed and meet financial targets of the company Maintain, and improve where possible, the positive health and safety and zero harm culture Developing and implementing annual marketing plans Seek new markets in which to operate Overview the successful management of all company assets. Pricing tenders in accordance with company policy. Preparation of written submissions accompanying tenders professionally and to timescale. Ensure the accurate and timely completion of tender submissions. Preparing and presenting tender information to the Regional Director Lead Generation of new customers Quoting works and chasing responses Assist in the preparation for pre and post tender interviews in order to deliver high quality and relevant presentations on behalf of the company Assist in identifying suitable tendering opportunities for the Company to pursue. Assist in identifying opportunities within existing businesses, and work to secure long term extensions. Undertake necessary research and communicate with Regional and Sales Managers and operational staff to obtain all necessary information required to submit tenders. Establish knowledge of the company's key markets and competitors, and carry out market research projects in order to maintain this knowledge base. Ensure the business's record keeping with respect to its tenders and contracts is kept up to date. Assist in the programming of new jobs To take on any associated project work within Glendale to assist the smooth running of the business. Prepare reports for the Regional Manager Undertake other duties as may reasonably be required. Glendale Countryside - Background Glendale is the "green business" of Alston Investments plc, with "green thinking" at the core of everything we do. Glendale is one of the largest green service providers, operating throughout the UK with revenues of around £65 million forecasted for 2025. Glendale's core activities are the provision of grounds maintenance and arboricultural services to the public and private sectors, with Civic Trees providing the specialist tree planting, relocation and landscape construction services. Glendale has the objective of continuing to grow whilst focussing on improved profitability. The South East region is identified as a high strategic priority for growth and development opportunities. Services currently provided by Glendale in the south east include: Tree supply and planting Landscaping Grounds maintenance Tree surgery Tree supply and planting Woodlands and countryside maintenance These range from one-off projects to term contracts of up to several years duration for both new and existing clients within the area. Conditions of Employment TITLE General Manager TERM Permanent REPORTING TO Regional Director LOCATION South East GRADE Senior Manager REMUNERATION Dependent upon skills and competencies HOLIDAYS 22 days annual holiday plus statutory holidays (pro rata) NOTICE PERIOD 3 months Person Specification This position would suit a motivated individual looking to develop their career. Experience in the landscaping industry is desirable but not essential. Qualifications Degree-calibre education is preferable, with demonstrable strong numerical ability and written skills. Good level of competency in Google, Microsoft in particular a high level of proficiency in Excel based programmes is essential. Personal Qualities Among the personal characteristics sought will be: Analytical, methodical and well organised Highly numerate with excellent IT skills Excellent verbal and written communication skills A strong "can do" hands on approach and a willingness to learn An understanding of, and an empathy with operational issues An assertive and confident manner High levels of enthusiasm Resilience Flexibility. There will be a requirement to work away from the main office location as required A team player Able to work on own initiative and be independent but also be recognised as part of the regional team Able to promote the company in a credible and responsible mannerStrong in planning and time management
CONTRACT TYPE: 15 MONTHS FIXED TERM CONTRACT (MATERNITY COVER) REPORTING TO: OPERATIONS DIRECTOR LOCATION: LONDON Know where Brazil is on the map? Good. Know what a coconut looks like? Even better! Are you hard-working with a passion for GROWTH and a go-getter personality? YOU'RE HIRED. Well, not quite Vita Coco, the pioneer in coconut water and the selling coconut water in the UK and US, is a passionate, fun-loving brand in one of the world's fastest-growing categories. Beyond its impressive natural hydration and functional benefits, Vita Coco has built a real following in popular culture with celebrities, professional athletes, top-selling musicians, and many more. With our Global Head Office in New York & our Supply Chain division in Singapore, the London-based business is responsible for developing the EMEA market. We're a dynamic business that has created one of the most successful new subcategories in healthy non- alcoholic beverages driving our wider ambition to become a truly sustainable 'better for you' beverage company with Vita Coco leading all things coconut. In 2021 we completed our IPO on the NASDAQ market and now trade under COCO and in 2019 we are really proud to have received our B-Corp certification and be an active player in the movement of using business as a force for good across our environmental, community, and employee footprint. We're now looking for a charismatic, ambitious, and results orientated Senior Quality & Technical Manager for EMEA to be part of the operations. The Senior Technical and Quality Manager will lead quality, technical and regulatory work across the UK, EU and Middle East. Working closely with global colleagues in the US and Singapore, contract manufacturers, suppliers, and key customers, you will act as the regional quality lead, safeguarding brand integrity and supporting innovation and growth across EMEA. Quality & Technical Leadership Take ownership of QA, technical and regulatory activities across EMEA. Shape and deliver the regional quality plan in line with global standards. Spot risks early across the product lifecycle and put practical solutions in place. Lead continuous improvement across product quality, packaging and supply chain controls. Step in when needed to manage incident withdrawals/recalls or regulatory inspections. Manage and support a Quality Technologist. Regulatory Compliance & Certifications Ensure full compliance with UK, EU and Middle East regulatory requirements. Manage product certifications including Organic, Vegan, BRC A&B, EQM and relevant regulatory submissions. Oversee label compliance across EMEA markets, ensuring accuracy and regulatory alignment. Maintain strong working relationships with regulatory authorities and certification bodies. Provide regulatory guidance to commercial and innovation teams. Manufacturing & Suppliers Own quality relationships with contract manufacturers and co-packers Oversee quality standards at manufacturing sites and warehouses. Carry out supplier and co-manufacturer audits. Track performance and dive corrective and preventative actions where needed. Product development & innovation Provide technical leadership on new product development in the region. Support feasibility, validation and regulatory approval during development. Work closely with R&D, Operations and Commercial teams to build quality in from day one. Lead quality oversight of Private Label projects from concept to launch. Customers & Consumers Act as the senior technical contact for key customers. Provide specifications, technical documentation and regulatory assurances Oversee consumer complaints, ensuring strong root cause analysis and preventative action. Support customer audits and retailer technical reviews. Systems & governance Lead internal quality audits. Maintain clear, effective documentation and reporting systems. Ensure robust traceability, complaint handling and CAPA processes. Champion a culture where quality is everyone's responsibility. The job description is not exhaustive, and the post holder will be required to undertake other duties in line with their ability and the changing needs of the business. Preferred knowledge skills & Experience Bachelor's degree in Food Science, Food Technology, Engineering, Microbiology or related technical discipline. 5-8+ years' experience in quality management within the food or beverage industry. Strong working knowledge of EMEA food regulatory frameworks. Experience managing contract manufacturers and supplier audits. Experience with Tetra Pak and aseptic filling systems is highly desirable. Working knowledge of HACCP, ISO standards and quality management systems. Proven ability to manage cross-functional stakeholders and international teams. Proficient in Microsoft Excel, SAP and LIMS systems. Experience with third party auditors (FSSC, BRC a plus). Ability to work with and in different cultures and has proven very strong intercultural skills in the past. Demonstrated ability to translate strategic vision into an executable plan and then get the plan done. Good organizational, documentation and strong project management skills. Advanced statistical analysis skills Entrepreneurial with a self-starter mentality; creates their own urgency. Available to work extended hours to meet critical deadlines. Available for international and domestic travel. COCO PERKS 30 days holiday and Birthday off! 5 Volunteer days Competitive pension 8% ER / 10% EE 3 days a week in the office Flexible hours + early Friday finish Fresh fruit, snacks and office lunch provided Free Vita Coco Products Vitality Private Healthcare ClassPass credits Dog friendly office The Vita Coco Company is committed to the principles of equal employment. We believe in building a diverse and inclusive culture and a positive employee experience and are dedicated to equal employment opportunities regardless of race, including colour, nationality, ethnic or national origin, age, disability, gender or gender reassignment, religion or belief, sex or sexual orientation, marital/civil partnership, pregnancy, and maternity. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process
Mar 08, 2026
Full time
CONTRACT TYPE: 15 MONTHS FIXED TERM CONTRACT (MATERNITY COVER) REPORTING TO: OPERATIONS DIRECTOR LOCATION: LONDON Know where Brazil is on the map? Good. Know what a coconut looks like? Even better! Are you hard-working with a passion for GROWTH and a go-getter personality? YOU'RE HIRED. Well, not quite Vita Coco, the pioneer in coconut water and the selling coconut water in the UK and US, is a passionate, fun-loving brand in one of the world's fastest-growing categories. Beyond its impressive natural hydration and functional benefits, Vita Coco has built a real following in popular culture with celebrities, professional athletes, top-selling musicians, and many more. With our Global Head Office in New York & our Supply Chain division in Singapore, the London-based business is responsible for developing the EMEA market. We're a dynamic business that has created one of the most successful new subcategories in healthy non- alcoholic beverages driving our wider ambition to become a truly sustainable 'better for you' beverage company with Vita Coco leading all things coconut. In 2021 we completed our IPO on the NASDAQ market and now trade under COCO and in 2019 we are really proud to have received our B-Corp certification and be an active player in the movement of using business as a force for good across our environmental, community, and employee footprint. We're now looking for a charismatic, ambitious, and results orientated Senior Quality & Technical Manager for EMEA to be part of the operations. The Senior Technical and Quality Manager will lead quality, technical and regulatory work across the UK, EU and Middle East. Working closely with global colleagues in the US and Singapore, contract manufacturers, suppliers, and key customers, you will act as the regional quality lead, safeguarding brand integrity and supporting innovation and growth across EMEA. Quality & Technical Leadership Take ownership of QA, technical and regulatory activities across EMEA. Shape and deliver the regional quality plan in line with global standards. Spot risks early across the product lifecycle and put practical solutions in place. Lead continuous improvement across product quality, packaging and supply chain controls. Step in when needed to manage incident withdrawals/recalls or regulatory inspections. Manage and support a Quality Technologist. Regulatory Compliance & Certifications Ensure full compliance with UK, EU and Middle East regulatory requirements. Manage product certifications including Organic, Vegan, BRC A&B, EQM and relevant regulatory submissions. Oversee label compliance across EMEA markets, ensuring accuracy and regulatory alignment. Maintain strong working relationships with regulatory authorities and certification bodies. Provide regulatory guidance to commercial and innovation teams. Manufacturing & Suppliers Own quality relationships with contract manufacturers and co-packers Oversee quality standards at manufacturing sites and warehouses. Carry out supplier and co-manufacturer audits. Track performance and dive corrective and preventative actions where needed. Product development & innovation Provide technical leadership on new product development in the region. Support feasibility, validation and regulatory approval during development. Work closely with R&D, Operations and Commercial teams to build quality in from day one. Lead quality oversight of Private Label projects from concept to launch. Customers & Consumers Act as the senior technical contact for key customers. Provide specifications, technical documentation and regulatory assurances Oversee consumer complaints, ensuring strong root cause analysis and preventative action. Support customer audits and retailer technical reviews. Systems & governance Lead internal quality audits. Maintain clear, effective documentation and reporting systems. Ensure robust traceability, complaint handling and CAPA processes. Champion a culture where quality is everyone's responsibility. The job description is not exhaustive, and the post holder will be required to undertake other duties in line with their ability and the changing needs of the business. Preferred knowledge skills & Experience Bachelor's degree in Food Science, Food Technology, Engineering, Microbiology or related technical discipline. 5-8+ years' experience in quality management within the food or beverage industry. Strong working knowledge of EMEA food regulatory frameworks. Experience managing contract manufacturers and supplier audits. Experience with Tetra Pak and aseptic filling systems is highly desirable. Working knowledge of HACCP, ISO standards and quality management systems. Proven ability to manage cross-functional stakeholders and international teams. Proficient in Microsoft Excel, SAP and LIMS systems. Experience with third party auditors (FSSC, BRC a plus). Ability to work with and in different cultures and has proven very strong intercultural skills in the past. Demonstrated ability to translate strategic vision into an executable plan and then get the plan done. Good organizational, documentation and strong project management skills. Advanced statistical analysis skills Entrepreneurial with a self-starter mentality; creates their own urgency. Available to work extended hours to meet critical deadlines. Available for international and domestic travel. COCO PERKS 30 days holiday and Birthday off! 5 Volunteer days Competitive pension 8% ER / 10% EE 3 days a week in the office Flexible hours + early Friday finish Fresh fruit, snacks and office lunch provided Free Vita Coco Products Vitality Private Healthcare ClassPass credits Dog friendly office The Vita Coco Company is committed to the principles of equal employment. We believe in building a diverse and inclusive culture and a positive employee experience and are dedicated to equal employment opportunities regardless of race, including colour, nationality, ethnic or national origin, age, disability, gender or gender reassignment, religion or belief, sex or sexual orientation, marital/civil partnership, pregnancy, and maternity. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process
Senior Staff Engineer Tech Lead- iCasino (UK - Remote) United Kingdom (Remote) Job Description As a Senior Staff Engineer Tech Lead at Fanatics, you are both a hands-on technical expert and a driving force behind the success of your team. You lead by influence-aligning engineers, product managers, designers, and backend partners to deliver exceptional customer-facing experiences with speed, quality, and purpose. You combine deep technical expertise with strong communication and relationship-building skills to guide the team through complex challenges, balance priorities, and maintain a high-performing, well-oiled product. You will operate at both strategic and implementation levels-owning, designing and evolving robust Backend-For-Frontend (BFF) solutions that power personalisation and content delivery across our platforms. You are responsible for the scalability, performance, and long-term technical direction of the BFF layer that enables our mobile and web client experiences, while fostering collaboration across organizations to move the business forward. Your leadership sets the tone for excellence, reliability, and teamwork. We own the iCasino experience across Fanatics platforms-including the Standalone Casino App, iCasino within our Fanatics Sportsbook & Casino App, and the Casino Desktop website. Each of these experiences is powered by Kotlin Multiplatform, and the BFF plays a critical role in delivering high-quality, consistent, and fast-paced innovation across all ecosystems. Our ambition is to build the top online casinos in the U.S-fun, dynamic, personalised, entertainment-focused products built with cutting-edge mobile technology. Responsibilities Lead the team in delivering high-impact customer-facing capabilities within the BFF, maintaining platform quality, guiding engineers through technical and execution decisions. Collaborate across engineering, product, design, and backend organizations to align goals, unblock dependencies, and ensure successful delivery. Drive the design, development, testing, and deployment of high quality, stable and scalable BFF services in Java and Kotlin that power Android, iOS, and web experiences. Balance short-term delivery needs with long-term architectural vision, ensuring maintainable, performant, and reusable service patterns. Lead feature delivery end-to-end, from ideation through launch and iteration, ensuring quality and velocity across platforms. Set and uphold engineering standards, development principles, and best practices for API design, service architecture, and BFF patterns. Champion collaboration and relationship-building within the team and across partner orgs, acting as a trusted technical liaison. Participate in sprint planning, architecture discussions, and design reviews, contributing technical insight and organizational leadership. Drive operational excellence-monitoring reliability, test coverage, and observability, and ensuring issues are resolved with ownership and urgency. Mentor engineers across multiple levels and platforms, modeling proactive communication, problem-solving, and accountability. Be open to occasional travel to Fanatics offices or events for planning, collaboration, and team-building activities. Required Qualifications More than 10 years of experience building and maintaining production distributed systems. Deep expertise in Java and/or Kotlin and Spring Boot, with experience designing scalable APIs and service layers. Experience building or evolving Backend-for-Frontend (BFF) or client-facing service architectures. Experience partnering closely with mobile or web client teams to deliver performant, user-centric APIs. Demonstrated ability to lead cross-functional efforts and drive execution across teams without direct authority. Excellent communication and collaboration skills-able to translate technical strategy into clear, actionable team direction. Proven success in Agile/SCRUM environments, balancing delivery speed with quality. A hands-on builder with a team-first mindset and a passion for coaching and elevating others. A Bachelor's degree, or professional certification, or a combination of education and experience Preferred Qualifications Production experience with Kotlin in backend systems, or demonstrated interest in adopting Kotlin where appropriate. Experience in sports, gaming, fintech, or other regulated, high-velocity environments. Passion for developer experience, performance optimization, and platform tooling. Strong focus on clean API design, service maintainability, and scalable architecture patterns. Not sure if you check every box? If you're excited about this role, Kotlin Multiplatform, and building best-in-class mobile experiences, we encourage you to apply-even if you don't meet every single qualification. We value passion, curiosity, and a growth mindset, and we believe great engineers come from diverse backgrounds and paths. Please note, you do need to be living in the UK for this position and we do NOT offer sponsorship. About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Job Info Posting Date 03/03/2026, 09:03 PM Locations Richmond House, Leeds, LS16 6QY, GB (Remote)
Mar 08, 2026
Full time
Senior Staff Engineer Tech Lead- iCasino (UK - Remote) United Kingdom (Remote) Job Description As a Senior Staff Engineer Tech Lead at Fanatics, you are both a hands-on technical expert and a driving force behind the success of your team. You lead by influence-aligning engineers, product managers, designers, and backend partners to deliver exceptional customer-facing experiences with speed, quality, and purpose. You combine deep technical expertise with strong communication and relationship-building skills to guide the team through complex challenges, balance priorities, and maintain a high-performing, well-oiled product. You will operate at both strategic and implementation levels-owning, designing and evolving robust Backend-For-Frontend (BFF) solutions that power personalisation and content delivery across our platforms. You are responsible for the scalability, performance, and long-term technical direction of the BFF layer that enables our mobile and web client experiences, while fostering collaboration across organizations to move the business forward. Your leadership sets the tone for excellence, reliability, and teamwork. We own the iCasino experience across Fanatics platforms-including the Standalone Casino App, iCasino within our Fanatics Sportsbook & Casino App, and the Casino Desktop website. Each of these experiences is powered by Kotlin Multiplatform, and the BFF plays a critical role in delivering high-quality, consistent, and fast-paced innovation across all ecosystems. Our ambition is to build the top online casinos in the U.S-fun, dynamic, personalised, entertainment-focused products built with cutting-edge mobile technology. Responsibilities Lead the team in delivering high-impact customer-facing capabilities within the BFF, maintaining platform quality, guiding engineers through technical and execution decisions. Collaborate across engineering, product, design, and backend organizations to align goals, unblock dependencies, and ensure successful delivery. Drive the design, development, testing, and deployment of high quality, stable and scalable BFF services in Java and Kotlin that power Android, iOS, and web experiences. Balance short-term delivery needs with long-term architectural vision, ensuring maintainable, performant, and reusable service patterns. Lead feature delivery end-to-end, from ideation through launch and iteration, ensuring quality and velocity across platforms. Set and uphold engineering standards, development principles, and best practices for API design, service architecture, and BFF patterns. Champion collaboration and relationship-building within the team and across partner orgs, acting as a trusted technical liaison. Participate in sprint planning, architecture discussions, and design reviews, contributing technical insight and organizational leadership. Drive operational excellence-monitoring reliability, test coverage, and observability, and ensuring issues are resolved with ownership and urgency. Mentor engineers across multiple levels and platforms, modeling proactive communication, problem-solving, and accountability. Be open to occasional travel to Fanatics offices or events for planning, collaboration, and team-building activities. Required Qualifications More than 10 years of experience building and maintaining production distributed systems. Deep expertise in Java and/or Kotlin and Spring Boot, with experience designing scalable APIs and service layers. Experience building or evolving Backend-for-Frontend (BFF) or client-facing service architectures. Experience partnering closely with mobile or web client teams to deliver performant, user-centric APIs. Demonstrated ability to lead cross-functional efforts and drive execution across teams without direct authority. Excellent communication and collaboration skills-able to translate technical strategy into clear, actionable team direction. Proven success in Agile/SCRUM environments, balancing delivery speed with quality. A hands-on builder with a team-first mindset and a passion for coaching and elevating others. A Bachelor's degree, or professional certification, or a combination of education and experience Preferred Qualifications Production experience with Kotlin in backend systems, or demonstrated interest in adopting Kotlin where appropriate. Experience in sports, gaming, fintech, or other regulated, high-velocity environments. Passion for developer experience, performance optimization, and platform tooling. Strong focus on clean API design, service maintainability, and scalable architecture patterns. Not sure if you check every box? If you're excited about this role, Kotlin Multiplatform, and building best-in-class mobile experiences, we encourage you to apply-even if you don't meet every single qualification. We value passion, curiosity, and a growth mindset, and we believe great engineers come from diverse backgrounds and paths. Please note, you do need to be living in the UK for this position and we do NOT offer sponsorship. About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Job Info Posting Date 03/03/2026, 09:03 PM Locations Richmond House, Leeds, LS16 6QY, GB (Remote)
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.We are a UK based software development company with over 30 years' experience of specialising in manufacturing execution systems and machine connectivity. We provide a complete service that includes planning, installation, implementation, customisation, training and after sales support. A robust manufacturing system can be a key differentiator for manufacturers
Mar 07, 2026
Full time
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.We are a UK based software development company with over 30 years' experience of specialising in manufacturing execution systems and machine connectivity. We provide a complete service that includes planning, installation, implementation, customisation, training and after sales support. A robust manufacturing system can be a key differentiator for manufacturers
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Mar 07, 2026
Full time
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
General Manager Watford £50,000 - £60,000 CIVIC TREES Civic Trees operates on a National basis from a dual depot/office facility in North London. Operationally, Civic Trees falls under the East Region of Glendale. Founded in 1963, Civic Trees pioneered the UK market in the supply & planting of large mature trees. Civic Trees also made commercial tree moving a viable business, investing heavily in bespoke machinery to allow for the largest trees to be relocated at a competitive cost. In 2006 Civic Trees was acquired by Glendale to complement its wider green services business. Civic Trees has an annual value in excess of £1 million, delivering various projects ranging in value from £5,000 to in excess of £500,000, nationwide. Job Description This role is an integral part of the Civic Trees business development and sales function and brings the areas of the whole team together. The objective of the role is to ensure smooth running of the business, assist in the securing of business opportunities for existing and new clients and to help grow the revenue of the various clients that we engage with, ensure profitably and forward planning meeting the business plan objectives. The successful candidate will drive the sales team meeting sales targets, ensure accurate pricing and compiling of proposals to win new business and retain existing clients. The role offers opportunities for an individual to enhance existing and develop new skills, whilst contributing to the company's growth and success. Reporting directly to Regional Director East Region the candidate will be required to demonstrate excellent communication and organisational skills and have experience in receiving, reviewing and estimating tenders. Key responsibilities of the role will be to: Ensuring the business reaches budget as a minimum with the view to exceed and meet financial targets of the company Maintain, and improve where possible, the positive health and safety and zero harm culture Developing and implementing annual marketing plans Seek new markets in which to operate Overview the successful management of all company assets. Pricing tenders in accordance with company policy. Preparation of written submissions accompanying tenders professionally and to timescale. Ensure the accurate and timely completion of tender submissions. Preparing and presenting tender information to the Regional Director Lead Generation of new customers Quoting works and chasing responses Assist in the preparation for pre and post tender interviews in order to deliver high quality and relevant presentations on behalf of the company Assist in identifying suitable tendering opportunities for the Company to pursue. Assist in identifying opportunities within existing businesses, and work to secure long term extensions. Undertake necessary research and communicate with Regional and Sales Managers and operational staff to obtain all necessary information required to submit tenders. Establish knowledge of the company's key markets and competitors, and carry out market research projects in order to maintain this knowledge base. Ensure the business's record keeping with respect to its tenders and contracts is kept up to date. Assist in the programming of new jobs To take on any associated project work within Glendale to assist the smooth running of the business. Prepare reports for the Regional Manager Undertake other duties as may reasonably be required. GLENDALE Countryside - BACKGROUND Glendale is the "green business" of Alston Investments plc, with "green thinking" at the core of everything we do. Glendale is one of the largest green service providers, operating throughout the UK with revenues of around £65 million forecasted for 2025. Glendale's core activities are the provision of grounds maintenance and arboricultural services to the public and private sectors, with Civic Trees providing the specialist tree planting, relocation and landscape construction services. Glendale has the objective of continuing to grow whilst focussing on improved profitability. The South East region is identified as a high strategic priority for growth and development opportunities. Services currently provided by Glendale in the south east include: Tree supply and planting Landscaping Grounds maintenance Estates maintenance Tree surgery Tree supply and planting Woodlands and countryside maintenance These range from one-off projects to term contracts of up to several years duration for both new and existing clients within the area. Qualifications Degree-calibre education is preferable, with demonstrable strong numerical ability and written skills. Good level of competency in Google, Microsoft in particular a high level of proficiency in Excel based programmes is essential. What can Glendale offer you? Competitive salary, with performance related bonuses, company car and relocation support Generous annual leave Free gym membership for you and a nominated person Employee health cash plan Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending Pension scheme Company sick pay Genuine career progression Continuous professional development
Mar 07, 2026
Full time
General Manager Watford £50,000 - £60,000 CIVIC TREES Civic Trees operates on a National basis from a dual depot/office facility in North London. Operationally, Civic Trees falls under the East Region of Glendale. Founded in 1963, Civic Trees pioneered the UK market in the supply & planting of large mature trees. Civic Trees also made commercial tree moving a viable business, investing heavily in bespoke machinery to allow for the largest trees to be relocated at a competitive cost. In 2006 Civic Trees was acquired by Glendale to complement its wider green services business. Civic Trees has an annual value in excess of £1 million, delivering various projects ranging in value from £5,000 to in excess of £500,000, nationwide. Job Description This role is an integral part of the Civic Trees business development and sales function and brings the areas of the whole team together. The objective of the role is to ensure smooth running of the business, assist in the securing of business opportunities for existing and new clients and to help grow the revenue of the various clients that we engage with, ensure profitably and forward planning meeting the business plan objectives. The successful candidate will drive the sales team meeting sales targets, ensure accurate pricing and compiling of proposals to win new business and retain existing clients. The role offers opportunities for an individual to enhance existing and develop new skills, whilst contributing to the company's growth and success. Reporting directly to Regional Director East Region the candidate will be required to demonstrate excellent communication and organisational skills and have experience in receiving, reviewing and estimating tenders. Key responsibilities of the role will be to: Ensuring the business reaches budget as a minimum with the view to exceed and meet financial targets of the company Maintain, and improve where possible, the positive health and safety and zero harm culture Developing and implementing annual marketing plans Seek new markets in which to operate Overview the successful management of all company assets. Pricing tenders in accordance with company policy. Preparation of written submissions accompanying tenders professionally and to timescale. Ensure the accurate and timely completion of tender submissions. Preparing and presenting tender information to the Regional Director Lead Generation of new customers Quoting works and chasing responses Assist in the preparation for pre and post tender interviews in order to deliver high quality and relevant presentations on behalf of the company Assist in identifying suitable tendering opportunities for the Company to pursue. Assist in identifying opportunities within existing businesses, and work to secure long term extensions. Undertake necessary research and communicate with Regional and Sales Managers and operational staff to obtain all necessary information required to submit tenders. Establish knowledge of the company's key markets and competitors, and carry out market research projects in order to maintain this knowledge base. Ensure the business's record keeping with respect to its tenders and contracts is kept up to date. Assist in the programming of new jobs To take on any associated project work within Glendale to assist the smooth running of the business. Prepare reports for the Regional Manager Undertake other duties as may reasonably be required. GLENDALE Countryside - BACKGROUND Glendale is the "green business" of Alston Investments plc, with "green thinking" at the core of everything we do. Glendale is one of the largest green service providers, operating throughout the UK with revenues of around £65 million forecasted for 2025. Glendale's core activities are the provision of grounds maintenance and arboricultural services to the public and private sectors, with Civic Trees providing the specialist tree planting, relocation and landscape construction services. Glendale has the objective of continuing to grow whilst focussing on improved profitability. The South East region is identified as a high strategic priority for growth and development opportunities. Services currently provided by Glendale in the south east include: Tree supply and planting Landscaping Grounds maintenance Estates maintenance Tree surgery Tree supply and planting Woodlands and countryside maintenance These range from one-off projects to term contracts of up to several years duration for both new and existing clients within the area. Qualifications Degree-calibre education is preferable, with demonstrable strong numerical ability and written skills. Good level of competency in Google, Microsoft in particular a high level of proficiency in Excel based programmes is essential. What can Glendale offer you? Competitive salary, with performance related bonuses, company car and relocation support Generous annual leave Free gym membership for you and a nominated person Employee health cash plan Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending Pension scheme Company sick pay Genuine career progression Continuous professional development
Jonathan Lee Recruitment
Cheltenham, Gloucestershire
General Manager Competitive Salary, Plus Car Allowance, Bonus and Benefits Are you ready to take the next step in your career and lead a dynamic, growth-oriented business? This is an exciting opportunity to join a forward-thinking company as a General Manager , with a focus on driving sales, business growth and performance to meet the corporate objectives and targets. As an innovative organisation working within a niche market sector, this role offers the chance to make a significant impact while working alongside a high-performing team. If you're passionate about driving business success and fostering a culture of continuous improvement and solutions provision, this could be the perfect role for you. As a General Manager you will: Lead and develop a highly skilled team within the delivery of engineered products across a range of sectors, fostering performance, accountability, and a collaborative culture. Drive and deliver against strategic growth plans to achieve sustainable revenue while increasing in sales and margin improvement. Identify and pursue new business opportunities, engaging proactively with key accounts while expanding services and products to meet customer demands. Oversee all operational activities focused on reducing waste, increasing performance and delivering long-term financial stability through effective systems, processes and procedures. Manage all profit and loss activities, customer and supplier relations, productivity demands and daily leadership of an SME within a low to medium volume niche engineering environment. The General Manager will bring: Proven leadership experience with a track record of driving business growth and profitability ideally within an SME. Strong commercial and business acumen having the ability to create, develop and execute strategic plans. Excellent communication and interpersonal skills to engage with customers, suppliers, and internal teams. Experience in supplier development and negotiation, particularly within a manufacturing and/or engineering related industry, fostering long-term partnerships. A results-driven mindset with the ability to inspire and motivate a team towards achieving common goals. This role plays a pivotal part in the company's vision to innovate new products while achieving sustained growth over the next 2 - 3 years by leveraging strong supplier relationships, developing strategic partnerships, and driving operational excellence, with the General Manager key to contributing to the company's long-term success. Interested?: Don't miss this opportunity to take your career to the next level. Apply now to become the General Manager and lead a business into its next phase of growth and success. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Mar 06, 2026
Full time
General Manager Competitive Salary, Plus Car Allowance, Bonus and Benefits Are you ready to take the next step in your career and lead a dynamic, growth-oriented business? This is an exciting opportunity to join a forward-thinking company as a General Manager , with a focus on driving sales, business growth and performance to meet the corporate objectives and targets. As an innovative organisation working within a niche market sector, this role offers the chance to make a significant impact while working alongside a high-performing team. If you're passionate about driving business success and fostering a culture of continuous improvement and solutions provision, this could be the perfect role for you. As a General Manager you will: Lead and develop a highly skilled team within the delivery of engineered products across a range of sectors, fostering performance, accountability, and a collaborative culture. Drive and deliver against strategic growth plans to achieve sustainable revenue while increasing in sales and margin improvement. Identify and pursue new business opportunities, engaging proactively with key accounts while expanding services and products to meet customer demands. Oversee all operational activities focused on reducing waste, increasing performance and delivering long-term financial stability through effective systems, processes and procedures. Manage all profit and loss activities, customer and supplier relations, productivity demands and daily leadership of an SME within a low to medium volume niche engineering environment. The General Manager will bring: Proven leadership experience with a track record of driving business growth and profitability ideally within an SME. Strong commercial and business acumen having the ability to create, develop and execute strategic plans. Excellent communication and interpersonal skills to engage with customers, suppliers, and internal teams. Experience in supplier development and negotiation, particularly within a manufacturing and/or engineering related industry, fostering long-term partnerships. A results-driven mindset with the ability to inspire and motivate a team towards achieving common goals. This role plays a pivotal part in the company's vision to innovate new products while achieving sustained growth over the next 2 - 3 years by leveraging strong supplier relationships, developing strategic partnerships, and driving operational excellence, with the General Manager key to contributing to the company's long-term success. Interested?: Don't miss this opportunity to take your career to the next level. Apply now to become the General Manager and lead a business into its next phase of growth and success. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Why be a Retail Media Manager at THG Beauty? The Retail Media Manager - Non-Endemic is responsible for driving incremental retail media revenue from non-endemic brand partners (brands that do not retail products on-site) by translating our first-party audience, insight and media capabilities into compelling, scalable advertising solutions. This role is commercial and consultative, owning end-to-end relationships with non-endemic partners across sectors such as FMCG, lifestyle, services, tech, travel and finance. Success will be driven through the creation of full-funnel, insight-led media strategies activated across onsite, offsite and owned channels, aligned to brand objectives such as awareness, consideration, and brand lift rather than direct product sales. The role sits within the Retail Media team and works closely with Digital Activation, Data & Insight & Brand Marketing to build a credible, repeatable non-endemic proposition. As Retail Media Manager , you'll: Non-Endemic Strategy & Revenue Growth Own and grow a portfolio of non-endemic advertisers, accountable for revenue delivery against agreed retail media targets. Translate advertiser objectives (awareness, reach, consideration, brand uplift) into audience-led retail media strategies using first-party data and insight. Identify and unlock new non-endemic categories and verticals, building commercially viable use cases for retail media beyond trade investment. Develop scalable non-endemic packages (e.g. tentpole moments, seasonal opportunities, audience sponsorships) that can be repeated across partners. Client & Agency Partnership Act as a trusted senior partner to brand and agency stakeholders, leading planning conversations and presenting clear value narratives for retail media. Own briefing, planning and recommendation of multi-channel media plans, working collaboratively with agencies where relevant. Lead commercial negotiations, pricing discussions and contract alignment in partnership with Sales and Finance. Media Planning & Activation Shape full-funnel media plans across onsite placements, offsite paid media, CRM, content and sponsorships, aligned to advertiser KPIs. Work closely with Digital Activation and Campaign teams to ensure accurate briefing, delivery and optimisation of campaigns. Ensure campaigns are delivered to agreed timelines, budgets and performance benchmarks. Performance, Insight & Storytelling Own performance narratives for non-endemic campaigns, using insight to demonstrate value beyond conversion (e.g. reach, frequency, engagement, brand metrics) Deliver clear, commercially relevant post-campaign reporting and recommendations to drive repeat investment. Feed learnings back into proposition development, pricing and go-to-market strategy. Cross-Functional Collaboration Partner closely with Data & Insight teams to evolve non-endemic audience products and measurement frameworks. Collaborate with Brand, Content and Marketing teams to align non-endemic activity with key tentpole moments and campaigns. Support internal education on non-endemic retail media, helping scale understanding and confidence across the wider business. What skills and experience do I need for this role? Strong experience in retail media, media sales, agency planning or digital media partnerships. Proven ability to sell upper-funnel and insight-led media solutions, ideally to non-endemic or brand-led advertisers. Strong commercial acumen with experience managing revenue targets and advertiser budgets. Confident communicator with excellent presentation and stakeholder management skills. Data-literate, with the ability to translate insight into compelling commercial stories. What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets What is your current notice period? Are you happy to work in our Manchester office 5 days a week?
Mar 06, 2026
Full time
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Why be a Retail Media Manager at THG Beauty? The Retail Media Manager - Non-Endemic is responsible for driving incremental retail media revenue from non-endemic brand partners (brands that do not retail products on-site) by translating our first-party audience, insight and media capabilities into compelling, scalable advertising solutions. This role is commercial and consultative, owning end-to-end relationships with non-endemic partners across sectors such as FMCG, lifestyle, services, tech, travel and finance. Success will be driven through the creation of full-funnel, insight-led media strategies activated across onsite, offsite and owned channels, aligned to brand objectives such as awareness, consideration, and brand lift rather than direct product sales. The role sits within the Retail Media team and works closely with Digital Activation, Data & Insight & Brand Marketing to build a credible, repeatable non-endemic proposition. As Retail Media Manager , you'll: Non-Endemic Strategy & Revenue Growth Own and grow a portfolio of non-endemic advertisers, accountable for revenue delivery against agreed retail media targets. Translate advertiser objectives (awareness, reach, consideration, brand uplift) into audience-led retail media strategies using first-party data and insight. Identify and unlock new non-endemic categories and verticals, building commercially viable use cases for retail media beyond trade investment. Develop scalable non-endemic packages (e.g. tentpole moments, seasonal opportunities, audience sponsorships) that can be repeated across partners. Client & Agency Partnership Act as a trusted senior partner to brand and agency stakeholders, leading planning conversations and presenting clear value narratives for retail media. Own briefing, planning and recommendation of multi-channel media plans, working collaboratively with agencies where relevant. Lead commercial negotiations, pricing discussions and contract alignment in partnership with Sales and Finance. Media Planning & Activation Shape full-funnel media plans across onsite placements, offsite paid media, CRM, content and sponsorships, aligned to advertiser KPIs. Work closely with Digital Activation and Campaign teams to ensure accurate briefing, delivery and optimisation of campaigns. Ensure campaigns are delivered to agreed timelines, budgets and performance benchmarks. Performance, Insight & Storytelling Own performance narratives for non-endemic campaigns, using insight to demonstrate value beyond conversion (e.g. reach, frequency, engagement, brand metrics) Deliver clear, commercially relevant post-campaign reporting and recommendations to drive repeat investment. Feed learnings back into proposition development, pricing and go-to-market strategy. Cross-Functional Collaboration Partner closely with Data & Insight teams to evolve non-endemic audience products and measurement frameworks. Collaborate with Brand, Content and Marketing teams to align non-endemic activity with key tentpole moments and campaigns. Support internal education on non-endemic retail media, helping scale understanding and confidence across the wider business. What skills and experience do I need for this role? Strong experience in retail media, media sales, agency planning or digital media partnerships. Proven ability to sell upper-funnel and insight-led media solutions, ideally to non-endemic or brand-led advertisers. Strong commercial acumen with experience managing revenue targets and advertiser budgets. Confident communicator with excellent presentation and stakeholder management skills. Data-literate, with the ability to translate insight into compelling commercial stories. What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets What is your current notice period? Are you happy to work in our Manchester office 5 days a week?
