AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. Our Client is a big four consultancy firm with a global presence, operating in over 150 countries. This organisation works with many public and private companies spanning multiple industries. The advisory work that they cover spans across audit, Accountancy, tax, corporate finance and consulting. On behalf of this organisation, AMS are looking for a UK Immigration Analyst for a 6 Month Day Rate Contract based in London. Job Description - The Role Our client is a market-leader for business immigration services and is the largest single provider of immigration advice to corporate clients and their globally mobile employees in 140 countries. Their Global Employer Services (GES) practice put the client experience centre stage and deliver immigration services with mobility tax services and to regulatory standards set by the Legal practice. We are seeking ambitious candidates from diverse backgrounds who want to support client's and individuals with their life changing decisions to move to new countries. What you'll do; Work with Consultants to deliver a great service to our clients Assist with a full range of UK visa applications to enable international moves. Develop knowledge of UK Immigration rules, laws and systems. Liaise with relevant immigration authorities. Assist with documents Participate in our knowledge management culture including assisting, preparing news, training, thought leadership pieces, and client project work Use systems for data analysis, reporting, filing, billing and other administrative duties to ensure effective account management. Work in diverse teams within an inclusive team culture The skills you'll need: You must have a background in UK immigration law including immigration technology, project management and core legal work. You will have a passion for customer service and work with our team of Consultants and Managers, as a key part of our service delivery model. You will also receive on the job training on all aspects of our work. Additionally; Prior UK Immigration experiences required Knowledge of the different working visas(i.e. skilled worker, ILR and Global business mobility) Experience of managing large volumes of individual cases Experienced with delivering a great client/customer service and building client relationships Be pro-active, process driven and have attention to detail Data analysis - experience of using a case management system and running reports for cases and Basic experience of using Microsoft power point, word and excel Next steps This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
Mar 15, 2026
Contractor
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. Our Client is a big four consultancy firm with a global presence, operating in over 150 countries. This organisation works with many public and private companies spanning multiple industries. The advisory work that they cover spans across audit, Accountancy, tax, corporate finance and consulting. On behalf of this organisation, AMS are looking for a UK Immigration Analyst for a 6 Month Day Rate Contract based in London. Job Description - The Role Our client is a market-leader for business immigration services and is the largest single provider of immigration advice to corporate clients and their globally mobile employees in 140 countries. Their Global Employer Services (GES) practice put the client experience centre stage and deliver immigration services with mobility tax services and to regulatory standards set by the Legal practice. We are seeking ambitious candidates from diverse backgrounds who want to support client's and individuals with their life changing decisions to move to new countries. What you'll do; Work with Consultants to deliver a great service to our clients Assist with a full range of UK visa applications to enable international moves. Develop knowledge of UK Immigration rules, laws and systems. Liaise with relevant immigration authorities. Assist with documents Participate in our knowledge management culture including assisting, preparing news, training, thought leadership pieces, and client project work Use systems for data analysis, reporting, filing, billing and other administrative duties to ensure effective account management. Work in diverse teams within an inclusive team culture The skills you'll need: You must have a background in UK immigration law including immigration technology, project management and core legal work. You will have a passion for customer service and work with our team of Consultants and Managers, as a key part of our service delivery model. You will also receive on the job training on all aspects of our work. Additionally; Prior UK Immigration experiences required Knowledge of the different working visas(i.e. skilled worker, ILR and Global business mobility) Experience of managing large volumes of individual cases Experienced with delivering a great client/customer service and building client relationships Be pro-active, process driven and have attention to detail Data analysis - experience of using a case management system and running reports for cases and Basic experience of using Microsoft power point, word and excel Next steps This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
Education Recruitment Consultant Experienced/Trainee Positions Available Elstead, Surrey - Full Time About Us At Academics, we are a specialist education recruitment agency with a strong reputation for delivering outstanding service to schools and education professionals across the UK. Our Surrey team is growing and we're looking for a driven Recruitment Consultant to join our supportive, high-performing branch. The Role This is an exciting opportunity for either an experienced recruiter looking to progress their career or a motivated trainee ready to break into recruitment. You'll be working in a fast-paced, rewarding environment where relationship-building, business development, and candidate support are at the heart of what we do. Key responsibilities include: Building and maintaining relationships with schools and education professionals Managing the full recruitment cycle from candidate sourcing to placement Business development through calls, meetings, and client visits Writing job adverts, screening candidates, and conducting interviews Providing a high level of service to both clients and candidates Working towards achievable targets with the support of your team What We're Looking For For experienced recruiters: Proven track record in recruitment (any sector considered) Strong billing history and client management skills Ability to mentor or support junior team members (desirable) For trainees: Sales, customer service, or education experience is an advantage Confident communicator with a proactive mindset Resilient, target-driven, and eager to learn What We Offer Competitive basic salary + uncapped commission Clear progression pathway and promotion opportunities Industry-leading training and ongoing development Supportive, collaborative team culture Incentives, rewards, and regular team events Opportunity to build a long-term career in a growing branch in Surrey Why Join Our Surrey Team? You'll be part of a high-energy, friendly office with strong leadership, excellent market knowledge, and a genuine focus on helping consultants succeed. Whether you're experienced or just starting out, we provide the tools, training, and support to help you thrive. Interested? Apply today to start your recruitment career with a company that invests in your future.
Mar 13, 2026
Full time
Education Recruitment Consultant Experienced/Trainee Positions Available Elstead, Surrey - Full Time About Us At Academics, we are a specialist education recruitment agency with a strong reputation for delivering outstanding service to schools and education professionals across the UK. Our Surrey team is growing and we're looking for a driven Recruitment Consultant to join our supportive, high-performing branch. The Role This is an exciting opportunity for either an experienced recruiter looking to progress their career or a motivated trainee ready to break into recruitment. You'll be working in a fast-paced, rewarding environment where relationship-building, business development, and candidate support are at the heart of what we do. Key responsibilities include: Building and maintaining relationships with schools and education professionals Managing the full recruitment cycle from candidate sourcing to placement Business development through calls, meetings, and client visits Writing job adverts, screening candidates, and conducting interviews Providing a high level of service to both clients and candidates Working towards achievable targets with the support of your team What We're Looking For For experienced recruiters: Proven track record in recruitment (any sector considered) Strong billing history and client management skills Ability to mentor or support junior team members (desirable) For trainees: Sales, customer service, or education experience is an advantage Confident communicator with a proactive mindset Resilient, target-driven, and eager to learn What We Offer Competitive basic salary + uncapped commission Clear progression pathway and promotion opportunities Industry-leading training and ongoing development Supportive, collaborative team culture Incentives, rewards, and regular team events Opportunity to build a long-term career in a growing branch in Surrey Why Join Our Surrey Team? You'll be part of a high-energy, friendly office with strong leadership, excellent market knowledge, and a genuine focus on helping consultants succeed. Whether you're experienced or just starting out, we provide the tools, training, and support to help you thrive. Interested? Apply today to start your recruitment career with a company that invests in your future.
# Customer Success Manager Job Introduction Customer Success Manager Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Sales team is growing, and we're excited to welcome a talented Customer Success Manager to join us.As a Customer Success Manager, you will take on a nationwide role focused on developing innovative ways to secure future work across local authorities, housing associations and framework agreements. As a key member of the Sales & Design Team, you'll play a crucial role in driving customer satisfaction, retention and growth within the utilities sector. Acting as the primary relationship owner for key accounts, you will ensure customers receive maximum value from our services and solutions.Working closely with sales, operations, billing and product teams, you will maintain strong customer relationships, proactively resolve issues and identify commercial opportunities that support long-term revenue growth.We're looking for the successful candidate to be based at one of our offices, in Stonehouse (Gloucestershire), London, Warrington or Hamilton (Glasgow). Your responsibilities as a Customer Success Manager: Leadership & Team Management - Oversee and support the Business Development Manager and Sales Coordinator, ensuring high quality performance, effective workload management, and ongoing professional development, while maintaining a positive and productive team environment. Customer Relationship Ownership - Act as the primary contact for key customers, building strong and trusted long term relationships through proactive communication, regular reviews and onsite or virtual meetings. Service Delivery & Performance Oversight - Ensure seamless customer onboarding and monitor service performance, SLAs and delivery milestones. Work with internal teams to resolve issues promptly and manage escalations professionally to maintain excellent customer experience. Commercial Growth & Strategic Planning - Identify upsell, renewal and cross sell opportunities, support contract discussions and pricing updates, and contribute to revenue forecasting and customer growth plans using insights drawn from data and customer feedback. Customer Advocacy & Continuous Improvement - Analyse customer data and performance trends to recommend service enhancements. Provide insight to product and operational teams, track customer health indicators and champion customer needs to reduce churn and drive continuous improvement. Preferred experience Proven experience in customer success, account management, or commercial roles within utilities or B2B service environments. Strong knowledge of utility operations (energy, water, metering, last mile delivery, infrastructure or related fields). Ability to analyse data, understand commercial drivers, and create actionable insights. Strong stakeholder management experience across operational, commercial, and technical teams. Apply now! We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received. Last Mile is one of the largest last-mile multi-utility businesses in the UK. We understand construction and we know utilities. We take responsibility for the 'last mile' of infrastructure that connects developments to wider distribution networks. Our strong history in gas and electricity connections, deep knowledge of the industry and secure investor backing means we can provide a comprehensive multi-utility solution that includes clean (ground source) heat networks, electricity, water and wastewater. Working through our operating companies (in South of England and Wales), (in Scotland, North Wales and the North of England) and our asset adoption business , we offer a 'one-stop shop' for new utility connections. We're proud to be both a certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.For further enquiries, contact or visit our website at At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply. Customer Success Manager Salary Competitive Frequency Annual Job Reference CSM007 Contract Type Permanent - Full Time Closing Date 5 April, 2026 Job Category Sales, Commercial and Estimating Company Office-Based Location Stonehouse, United Kingdom Posted on 26 February, 2026
Mar 12, 2026
Full time
# Customer Success Manager Job Introduction Customer Success Manager Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Sales team is growing, and we're excited to welcome a talented Customer Success Manager to join us.As a Customer Success Manager, you will take on a nationwide role focused on developing innovative ways to secure future work across local authorities, housing associations and framework agreements. As a key member of the Sales & Design Team, you'll play a crucial role in driving customer satisfaction, retention and growth within the utilities sector. Acting as the primary relationship owner for key accounts, you will ensure customers receive maximum value from our services and solutions.Working closely with sales, operations, billing and product teams, you will maintain strong customer relationships, proactively resolve issues and identify commercial opportunities that support long-term revenue growth.We're looking for the successful candidate to be based at one of our offices, in Stonehouse (Gloucestershire), London, Warrington or Hamilton (Glasgow). Your responsibilities as a Customer Success Manager: Leadership & Team Management - Oversee and support the Business Development Manager and Sales Coordinator, ensuring high quality performance, effective workload management, and ongoing professional development, while maintaining a positive and productive team environment. Customer Relationship Ownership - Act as the primary contact for key customers, building strong and trusted long term relationships through proactive communication, regular reviews and onsite or virtual meetings. Service Delivery & Performance Oversight - Ensure seamless customer onboarding and monitor service performance, SLAs and delivery milestones. Work with internal teams to resolve issues promptly and manage escalations professionally to maintain excellent customer experience. Commercial Growth & Strategic Planning - Identify upsell, renewal and cross sell opportunities, support contract discussions and pricing updates, and contribute to revenue forecasting and customer growth plans using insights drawn from data and customer feedback. Customer Advocacy & Continuous Improvement - Analyse customer data and performance trends to recommend service enhancements. Provide insight to product and operational teams, track customer health indicators and champion customer needs to reduce churn and drive continuous improvement. Preferred experience Proven experience in customer success, account management, or commercial roles within utilities or B2B service environments. Strong knowledge of utility operations (energy, water, metering, last mile delivery, infrastructure or related fields). Ability to analyse data, understand commercial drivers, and create actionable insights. Strong stakeholder management experience across operational, commercial, and technical teams. Apply now! We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received. Last Mile is one of the largest last-mile multi-utility businesses in the UK. We understand construction and we know utilities. We take responsibility for the 'last mile' of infrastructure that connects developments to wider distribution networks. Our strong history in gas and electricity connections, deep knowledge of the industry and secure investor backing means we can provide a comprehensive multi-utility solution that includes clean (ground source) heat networks, electricity, water and wastewater. Working through our operating companies (in South of England and Wales), (in Scotland, North Wales and the North of England) and our asset adoption business , we offer a 'one-stop shop' for new utility connections. We're proud to be both a certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.For further enquiries, contact or visit our website at At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply. Customer Success Manager Salary Competitive Frequency Annual Job Reference CSM007 Contract Type Permanent - Full Time Closing Date 5 April, 2026 Job Category Sales, Commercial and Estimating Company Office-Based Location Stonehouse, United Kingdom Posted on 26 February, 2026
Job Title: Head of Planning Location: East Midlands Salary: Competitive + bonus + benefits Overview A growing national technical services organisation is seeking an experienced Head of Planning to lead its operational planning function. This senior leadership role is responsible for ensuring work sold commercially is effectively planned, delivered efficiently and handed over cleanly for billing. The position plays a critical role in coordinating the service flow between Sales, Operations and Finance to ensure predictable delivery, operational efficiency and strong revenue conversion. Key Responsibilities Lead and develop the national planning and operational coordination function Manage and support planning, scheduling and resource coordination teams Establish clear accountability, escalation and decision making frameworks Own the full planning lifecycle from order handover through to completion of work Ensure efficient scheduling and utilisation of operational resources Maintain visibility of workload, capacity and operational constraints across multiple locations Balance customer responsiveness with structured operational planning Lead the implementation and optimisation of a central planning system Define planning processes, data standards and governance frameworks Drive adoption and continuous improvement of planning systems and operational processes Ensure completed work is handed over fully ready for billing Maintain accurate job records, documentation and scope confirmation Minimise delays between operational completion and invoice readiness Reduce billing disputes through structured planning and clean operational handovers Monitor planning KPIs including utilisation, backlog and aged work in progress Improve operational efficiency, service throughput and revenue per head Act as the key operational interface between Planning, Operations, Sales and Finance Support operational delivery of customer commitments Act as a senior escalation point for planning related issues Skills and Experience Proven leadership experience managing planning, scheduling or service coordination teams Experience operating within multi site or national service environments Strong organisational and analytical skills with the ability to manage complex operational workflows Commercial awareness and understanding of operational drivers of revenue and cash flow Confident using operational data, dashboards and KPIs to drive decision making Experience implementing or improving planning or enterprise operational systems is desirable Background within infrastructure, construction, testing, engineering services or similar sectors would be advantageous
Mar 12, 2026
Full time
Job Title: Head of Planning Location: East Midlands Salary: Competitive + bonus + benefits Overview A growing national technical services organisation is seeking an experienced Head of Planning to lead its operational planning function. This senior leadership role is responsible for ensuring work sold commercially is effectively planned, delivered efficiently and handed over cleanly for billing. The position plays a critical role in coordinating the service flow between Sales, Operations and Finance to ensure predictable delivery, operational efficiency and strong revenue conversion. Key Responsibilities Lead and develop the national planning and operational coordination function Manage and support planning, scheduling and resource coordination teams Establish clear accountability, escalation and decision making frameworks Own the full planning lifecycle from order handover through to completion of work Ensure efficient scheduling and utilisation of operational resources Maintain visibility of workload, capacity and operational constraints across multiple locations Balance customer responsiveness with structured operational planning Lead the implementation and optimisation of a central planning system Define planning processes, data standards and governance frameworks Drive adoption and continuous improvement of planning systems and operational processes Ensure completed work is handed over fully ready for billing Maintain accurate job records, documentation and scope confirmation Minimise delays between operational completion and invoice readiness Reduce billing disputes through structured planning and clean operational handovers Monitor planning KPIs including utilisation, backlog and aged work in progress Improve operational efficiency, service throughput and revenue per head Act as the key operational interface between Planning, Operations, Sales and Finance Support operational delivery of customer commitments Act as a senior escalation point for planning related issues Skills and Experience Proven leadership experience managing planning, scheduling or service coordination teams Experience operating within multi site or national service environments Strong organisational and analytical skills with the ability to manage complex operational workflows Commercial awareness and understanding of operational drivers of revenue and cash flow Confident using operational data, dashboards and KPIs to drive decision making Experience implementing or improving planning or enterprise operational systems is desirable Background within infrastructure, construction, testing, engineering services or similar sectors would be advantageous
About the client Our client a busy, thriving progressive and diverse Chartered Accountant are looking for an Accounts and Audit Client Service Manager to join the team due to growth. This is a key role within the firm, offering exposure to a broad client base in Luton and throughout Bedfordshire Salary: £50,000 - £61,000 DOE Location: Luton, LU2 8DL Benefits include: Hybrid and flexible working options Annual leave starting at 25 days (plus statutory bank holidays) Holiday purchase scheme A group income protection insurance scheme Life assurance at four times basic annual salary Auto enrolment pension scheme Full study support for professional qualifications where relevant Professional subscriptions fees paid Clear career progression, development opportunities and ongoing training Free Parking About the Role The successful Accounts and Audit Client Service Manager will be experienced working in practice in the UK and be able to demonstrate competence in all areas of accounting. They will have good experience with accounts planning fieldwork and completion. The ability to work to deadlines and budgets is essential whilst ensuring they have excellent written and interpersonal communication skills. Responsibilities include: Client Management Manage a diverse portfolio of audit and accounts clients, acting as the main point of contact. Management of WIP and billing Client onboarding, engagement, and disengagement Accounts Review statutory accounts prepared under UK GAAP (FRS 102 and FRS 105) and, where applicable, IFRS. Ensure accounts are completed efficiently and files are complete and delivered to the Directors Audit (Where applicable) Plan, manage, and review statutory audit assignments from planning through to completion Tax Corporation Tax, Personal Tax, P11D and deal with other tax issues as they arise Company Secretarial Ensure the data held on Companies House is correct, current & kept up to date. Team Leadership Lead, supervise, and mentor staff Taking an active role in recruitment for you team and responsibility for probationary reviews, appraisals, and formal on the job training About You As an Accounts and Audit Client Services Manager, you will require the following: ACA or ACCA qualified (or equivalent) A minimum of 2 years post qualification experience for a manger. Competent using cloud-based software. Significant experience within a UK accountancy practice Strong technical knowledge of UK GAAP and UK auditing standards (if applicable) Experience managing and reviewing relevant assignments Proven ability to manage multiple clients and deadlines Strong communication and interpersonal skills If you are an Accounts and Audit Client Services Manager looking to work for a company that offer career progression and development opportunities, this could be the perfect role for you. Don't miss out on this exciting opportunity.
Mar 12, 2026
Full time
About the client Our client a busy, thriving progressive and diverse Chartered Accountant are looking for an Accounts and Audit Client Service Manager to join the team due to growth. This is a key role within the firm, offering exposure to a broad client base in Luton and throughout Bedfordshire Salary: £50,000 - £61,000 DOE Location: Luton, LU2 8DL Benefits include: Hybrid and flexible working options Annual leave starting at 25 days (plus statutory bank holidays) Holiday purchase scheme A group income protection insurance scheme Life assurance at four times basic annual salary Auto enrolment pension scheme Full study support for professional qualifications where relevant Professional subscriptions fees paid Clear career progression, development opportunities and ongoing training Free Parking About the Role The successful Accounts and Audit Client Service Manager will be experienced working in practice in the UK and be able to demonstrate competence in all areas of accounting. They will have good experience with accounts planning fieldwork and completion. The ability to work to deadlines and budgets is essential whilst ensuring they have excellent written and interpersonal communication skills. Responsibilities include: Client Management Manage a diverse portfolio of audit and accounts clients, acting as the main point of contact. Management of WIP and billing Client onboarding, engagement, and disengagement Accounts Review statutory accounts prepared under UK GAAP (FRS 102 and FRS 105) and, where applicable, IFRS. Ensure accounts are completed efficiently and files are complete and delivered to the Directors Audit (Where applicable) Plan, manage, and review statutory audit assignments from planning through to completion Tax Corporation Tax, Personal Tax, P11D and deal with other tax issues as they arise Company Secretarial Ensure the data held on Companies House is correct, current & kept up to date. Team Leadership Lead, supervise, and mentor staff Taking an active role in recruitment for you team and responsibility for probationary reviews, appraisals, and formal on the job training About You As an Accounts and Audit Client Services Manager, you will require the following: ACA or ACCA qualified (or equivalent) A minimum of 2 years post qualification experience for a manger. Competent using cloud-based software. Significant experience within a UK accountancy practice Strong technical knowledge of UK GAAP and UK auditing standards (if applicable) Experience managing and reviewing relevant assignments Proven ability to manage multiple clients and deadlines Strong communication and interpersonal skills If you are an Accounts and Audit Client Services Manager looking to work for a company that offer career progression and development opportunities, this could be the perfect role for you. Don't miss out on this exciting opportunity.
Job Title: Head of Planning Location: East Midlands (Hybrid working available) Salary: Competitive + bonus + benefits Overview A growing multi site technical services organisation is seeking an experienced Head of Planning to lead its operational planning function. This senior leadership role is responsible for ensuring work sold commercially is effectively planned, delivered efficiently and handed over cleanly for billing. The role sits at the centre of the organisation, working closely with Sales, Operations and Finance to ensure smooth service delivery across a national operational network. Key Responsibilities Lead and develop the operational planning function across multiple locations Manage and support planning, scheduling and coordination teams Establish clear decision making, escalation and accountability frameworks Oversee the full planning lifecycle from order handover through to work completion Ensure efficient scheduling and utilisation of operational resources Maintain clear visibility of workload, capacity and operational constraints Balance customer responsiveness with structured planning processes Support the implementation and optimisation of a central planning system Define planning standards, processes and data governance Drive adoption and continuous improvement of planning systems and processes Ensure completed work is handed over fully ready for billing Maintain accurate job records, documentation and pricing confirmation Minimise delays between operational completion and invoice readiness Reduce billing disputes through structured planning and operational controls Monitor planning related KPIs including utilisation, backlog and work in progress Improve operational efficiency, service flow and revenue per head Act as the key interface between Planning, Operations, Sales and Finance Support operational delivery of customer commitments Act as a senior escalation point for planning related issues Skills and Experience Proven experience leading planning, scheduling or service coordination teams Experience operating within multi site or national service environments Strong organisational and analytical skills with a structured approach to operations Commercial awareness with an understanding of operational drivers of revenue and cash flow Confident using operational data and KPIs to support decision making
Mar 11, 2026
Full time
Job Title: Head of Planning Location: East Midlands (Hybrid working available) Salary: Competitive + bonus + benefits Overview A growing multi site technical services organisation is seeking an experienced Head of Planning to lead its operational planning function. This senior leadership role is responsible for ensuring work sold commercially is effectively planned, delivered efficiently and handed over cleanly for billing. The role sits at the centre of the organisation, working closely with Sales, Operations and Finance to ensure smooth service delivery across a national operational network. Key Responsibilities Lead and develop the operational planning function across multiple locations Manage and support planning, scheduling and coordination teams Establish clear decision making, escalation and accountability frameworks Oversee the full planning lifecycle from order handover through to work completion Ensure efficient scheduling and utilisation of operational resources Maintain clear visibility of workload, capacity and operational constraints Balance customer responsiveness with structured planning processes Support the implementation and optimisation of a central planning system Define planning standards, processes and data governance Drive adoption and continuous improvement of planning systems and processes Ensure completed work is handed over fully ready for billing Maintain accurate job records, documentation and pricing confirmation Minimise delays between operational completion and invoice readiness Reduce billing disputes through structured planning and operational controls Monitor planning related KPIs including utilisation, backlog and work in progress Improve operational efficiency, service flow and revenue per head Act as the key interface between Planning, Operations, Sales and Finance Support operational delivery of customer commitments Act as a senior escalation point for planning related issues Skills and Experience Proven experience leading planning, scheduling or service coordination teams Experience operating within multi site or national service environments Strong organisational and analytical skills with a structured approach to operations Commercial awareness with an understanding of operational drivers of revenue and cash flow Confident using operational data and KPIs to support decision making
We are looking for an experienced Project Solutions Delivery Manager to lead the successful delivery of complex customer solutions across our business. Operating within the Operations function, this role is responsible for ensuring technical solutions are designed, integrated, deployed, and handed over to customers in a controlled, high-quality, and commercially sound manner. You will lead the Solution Delivery function, providing oversight across scope, schedule, cost, risk, and quality for a portfolio of delivery programmes. Working closely with Business Development, Product, Engineering, and Operations teams, you will ensure projects are delivered consistently, predictably, and in line with customer expectations. This is a leadership role focused on delivery excellence, operational discipline, and building scalable delivery capability across the organisation. Key job requirements and responsibilities: Lead, manage, and develop the Solution Delivery function, including direct leadership of the TSDM team and cross-functional delivery teams across Product, Engineering, Field Service, Monitoring and Operations. Ensure consistent performance management, succession planning, and capability growth. Ensure alignment of Solution Delivery processes, systems and governance with the Group standards and business systems (TBS), embedding group requirements into local delivery practices where applicable. Undertake UK and international travel as required to support customer deployments, programme oversight, and stakeholder engagement. Delivery Governance and Standards Ensure highest standards of Health, Safety, Environment, Security, and Quality in solution delivery in line with applicable ISO and other relevant standards. Establish and own the Solution Delivery framework, tools, and methodology. Standardise project lifecycle governance from proposal through to handover. Programme and Project Oversight Provide oversight and assurance across all active delivery programmes. Manage prioritisation of projects, monitor dependencies, risks, and cross-project resource conflicts. Intervene where required to unblock, escalate, or stabilise projects. Support Business Development in the preparation of proposals Manage handover from Business Development into Delivery Handover from Delivery to Operations Financial and Commercial Control Support bid costing and commercial modelling. Ensure delivery teams operate within approved budgets. Monitor project performance to maintain accurate forecasting, cost tracking, and milestone billing controls, and provide regular reporting as required. Technical and Solution Oversight Maintain sufficient technical understanding across software, sensor integration, infrastructure deployment, and system integration domains. Ensure solutions are fit-for-purpose, scalable, secure, and compliant. Provide escalation support on complex technical delivery challenges. Ensure safe and compliant installation and deployment activity. Ensure team are able to operate, demonstrate, install, and configure FACE. Qualifications / skills and experience Essential Significant experience leading technical solution delivery of integrated hardware and software systems to external customers within a complex technology environment Strong financial and commercial management capability within programme and project delivery, including cost control, forecasting, and risk management. Strong stakeholder management skills, with the ability to operate confidently at executive and customer level. Eligibility to obtain and maintain UK security clearance. Full UK driving licence. Willingness and ability to undertake international travel as required. Must have the right to work in the UK. Experience operating in regulated, defence, critical infrastructure, or similarly controlled environments is desirable.
Mar 11, 2026
Full time
We are looking for an experienced Project Solutions Delivery Manager to lead the successful delivery of complex customer solutions across our business. Operating within the Operations function, this role is responsible for ensuring technical solutions are designed, integrated, deployed, and handed over to customers in a controlled, high-quality, and commercially sound manner. You will lead the Solution Delivery function, providing oversight across scope, schedule, cost, risk, and quality for a portfolio of delivery programmes. Working closely with Business Development, Product, Engineering, and Operations teams, you will ensure projects are delivered consistently, predictably, and in line with customer expectations. This is a leadership role focused on delivery excellence, operational discipline, and building scalable delivery capability across the organisation. Key job requirements and responsibilities: Lead, manage, and develop the Solution Delivery function, including direct leadership of the TSDM team and cross-functional delivery teams across Product, Engineering, Field Service, Monitoring and Operations. Ensure consistent performance management, succession planning, and capability growth. Ensure alignment of Solution Delivery processes, systems and governance with the Group standards and business systems (TBS), embedding group requirements into local delivery practices where applicable. Undertake UK and international travel as required to support customer deployments, programme oversight, and stakeholder engagement. Delivery Governance and Standards Ensure highest standards of Health, Safety, Environment, Security, and Quality in solution delivery in line with applicable ISO and other relevant standards. Establish and own the Solution Delivery framework, tools, and methodology. Standardise project lifecycle governance from proposal through to handover. Programme and Project Oversight Provide oversight and assurance across all active delivery programmes. Manage prioritisation of projects, monitor dependencies, risks, and cross-project resource conflicts. Intervene where required to unblock, escalate, or stabilise projects. Support Business Development in the preparation of proposals Manage handover from Business Development into Delivery Handover from Delivery to Operations Financial and Commercial Control Support bid costing and commercial modelling. Ensure delivery teams operate within approved budgets. Monitor project performance to maintain accurate forecasting, cost tracking, and milestone billing controls, and provide regular reporting as required. Technical and Solution Oversight Maintain sufficient technical understanding across software, sensor integration, infrastructure deployment, and system integration domains. Ensure solutions are fit-for-purpose, scalable, secure, and compliant. Provide escalation support on complex technical delivery challenges. Ensure safe and compliant installation and deployment activity. Ensure team are able to operate, demonstrate, install, and configure FACE. Qualifications / skills and experience Essential Significant experience leading technical solution delivery of integrated hardware and software systems to external customers within a complex technology environment Strong financial and commercial management capability within programme and project delivery, including cost control, forecasting, and risk management. Strong stakeholder management skills, with the ability to operate confidently at executive and customer level. Eligibility to obtain and maintain UK security clearance. Full UK driving licence. Willingness and ability to undertake international travel as required. Must have the right to work in the UK. Experience operating in regulated, defence, critical infrastructure, or similarly controlled environments is desirable.
Fawkes & Reece are expanding - and we're looking for driven, ambitious Senior Recruitment Consultants to join our London office. As one of the UK's leading recruitment specialists in the construction, civil engineering, and built environment sectors, we've built our reputation on excellence, relationships, and results. Through increased demand across the market with leading customers we are now looking for passionate people to grow with us. Why Fawkes & Reece? Our consultants are trusted partners to some of the most respected names in the construction and civils sectors, and we take pride in delivering a service that's second to none. We offer a comprehensive benefits package including: Quarterly bonuses incentives (Hitting Billings Target = Bonus on top of commission) All expenses trip for high achievers Exclusive discounts with high end brands Early Friday finish Discounted gym membership Cycle to work and tech schemes Employee wellbeing app 24/7 online doctor support 4x salary life insurance What's in it for you: Uncapped commission structure - your hard work directly rewards you. Comprehensive training & development - from entry-level to director, we'll invest in your career every step of the way. Inclusive and diverse team culture - collaborative, social, and performance-driven. Clear progression - be part of a group business in a growing office offers real progression and leadership opportunities. What we're looking for: We're looking for confident, ambitious individuals with a flair for recruitment and a hunger to succeed. Whether you're an experienced recruiter within the built environment or looking to start your career in a fast-paced, rewarding industry, we'll give you the tools and support to excel. Proven resilience and motivation to achieve targets Strong people and relationship-building skills A team player with a positive attitude What background are we looking for This is your chance to be part of something exciting - to help shape the success of our London office and build a career with one of the industry's most respected recruitment brands.
Mar 11, 2026
Full time
Fawkes & Reece are expanding - and we're looking for driven, ambitious Senior Recruitment Consultants to join our London office. As one of the UK's leading recruitment specialists in the construction, civil engineering, and built environment sectors, we've built our reputation on excellence, relationships, and results. Through increased demand across the market with leading customers we are now looking for passionate people to grow with us. Why Fawkes & Reece? Our consultants are trusted partners to some of the most respected names in the construction and civils sectors, and we take pride in delivering a service that's second to none. We offer a comprehensive benefits package including: Quarterly bonuses incentives (Hitting Billings Target = Bonus on top of commission) All expenses trip for high achievers Exclusive discounts with high end brands Early Friday finish Discounted gym membership Cycle to work and tech schemes Employee wellbeing app 24/7 online doctor support 4x salary life insurance What's in it for you: Uncapped commission structure - your hard work directly rewards you. Comprehensive training & development - from entry-level to director, we'll invest in your career every step of the way. Inclusive and diverse team culture - collaborative, social, and performance-driven. Clear progression - be part of a group business in a growing office offers real progression and leadership opportunities. What we're looking for: We're looking for confident, ambitious individuals with a flair for recruitment and a hunger to succeed. Whether you're an experienced recruiter within the built environment or looking to start your career in a fast-paced, rewarding industry, we'll give you the tools and support to excel. Proven resilience and motivation to achieve targets Strong people and relationship-building skills A team player with a positive attitude What background are we looking for This is your chance to be part of something exciting - to help shape the success of our London office and build a career with one of the industry's most respected recruitment brands.
We are exclusively supporting a client within the property services sector to recruit for a Head of Operations for one of their key divisions. The position will form an integral link between the business and its clients, ensuring a seamless service is provided. You will have control over a range of internal personnel and the divisional P&L. The business has seen excellent growth recently and this is set to continue as they have brought in new key personnel across the management team within the last 18 months. This recruit is the next senior hire within the company to help support that growth long term. Key responsibilities Operational Leadership & Service Delivery: • Provide senior leadership across all divisional operations • Ensure all works are delivered to agreed SLAs, KPIs, contractual commitments, and quality standards. • Own end-to-end contract mobilisation, from point of sale through to operational go-live. • Implement and maintain consistent quality assurance processes. • Conduct regular operational reviews to identify service risks, trends, and improvement opportunities. Partner Procurement & Management: • Procure, appoint, and manage all third-party partners. • Negotiate commercial terms, rate cards, SLAs, and contractual frameworks. • Maintain and manage an approved partner network with defined performance standards. • Monitor partner quality, compliance, utilisation, and cost effectiveness. Commercial & Financial Accountability: • Hold full ownership of the Divisions P&L, ensuring cost control, margin protection, and profitability. • Manage operational costings, procurement spend, subcontractor costs, fleet costs, and stock investment. • Produce accurate forecasts, budgets, and performance reports for senior leadership. • Protect cashflow by ensuring timely project completions, billing triggers, equipment recovery, and asset control. Sales Enablement & Stock Prioritisation: • Work closely with the National Sales Manager to align operational capability with sales strategy and pipeline. • Ensure in-house stock is actively prioritised and pushed to market. • Ensure sales teams are fully briefed on available equipment, priority products, margin drivers, and delivery constraints. • Provide technical and operational input to bids, tenders, pricing models, and client proposals. • Support key client meetings and presentations where operational expertise is required. Warehouse, Stock & Asset Management: • Take full accountability for warehouse operations, logistics, and asset management. • Maintain accurate asset registers and stock control systems across all security equipment. • Conduct regular stocktakes, audits, and reconciliation exercises. • Manage equipment lifecycle planning, including servicing, testing, repairs, refurbishment, and replacement. • Ensure fleet vehicles are compliant, serviced, and fit for purpose. • Minimise equipment loss, downtime, and inefficiency to protect revenue and margin. Compliance, ISO & Governance: • Own and manage all relevant ISO accreditations. • Lead internal audits and manage external accreditation and surveillance audits. • Ensure full compliance with UK legislation and industry standards. • Maintain ownership of registrations with relevant bodies. • Maintain a divisional risk register, identifying operational, financial, compliance, and reputational risks. Health & Safety Leadership: • Act as the senior operational lead for Health & Safety across the division. • Investigate incidents, near misses, and non-conformances, implementing corrective actions. • Promote a strong safety-first culture across employees and partners. Process Improvement, Systems & Innovation: • Continuously review and improve operational processes to drive efficiency, scalability, and quality. • Ensure accurate and timely use of CRM and operational systems (including Salesforce). • Identify and introduce new technologies and innovations to maintain market competitiveness. Customer, Brand & Stakeholder Management: • Act as a senior, professional, client-facing representative. • Conduct regular service delivery reviews with customers, ensuring expectations are met or exceeded. • Manage escalations and resolve service delivery issues professionally and effectively. • Ensure operational delivery aligns with brand values and group standards. Leadership & People Development: • Lead, manage, and develop a range of internal staff • Conduct regular one-to-one meetings, performance reviews, and development planning. • Identify training needs and ensure consistent delivery of product, process, and compliance training. • Build a high-performance, accountable, and customer-focused culture. If you are interested in this position please apply immediately to be considered and we are only able to respond to successful applicants due to high levels of responses across our advertised positions.
Mar 10, 2026
Full time
We are exclusively supporting a client within the property services sector to recruit for a Head of Operations for one of their key divisions. The position will form an integral link between the business and its clients, ensuring a seamless service is provided. You will have control over a range of internal personnel and the divisional P&L. The business has seen excellent growth recently and this is set to continue as they have brought in new key personnel across the management team within the last 18 months. This recruit is the next senior hire within the company to help support that growth long term. Key responsibilities Operational Leadership & Service Delivery: • Provide senior leadership across all divisional operations • Ensure all works are delivered to agreed SLAs, KPIs, contractual commitments, and quality standards. • Own end-to-end contract mobilisation, from point of sale through to operational go-live. • Implement and maintain consistent quality assurance processes. • Conduct regular operational reviews to identify service risks, trends, and improvement opportunities. Partner Procurement & Management: • Procure, appoint, and manage all third-party partners. • Negotiate commercial terms, rate cards, SLAs, and contractual frameworks. • Maintain and manage an approved partner network with defined performance standards. • Monitor partner quality, compliance, utilisation, and cost effectiveness. Commercial & Financial Accountability: • Hold full ownership of the Divisions P&L, ensuring cost control, margin protection, and profitability. • Manage operational costings, procurement spend, subcontractor costs, fleet costs, and stock investment. • Produce accurate forecasts, budgets, and performance reports for senior leadership. • Protect cashflow by ensuring timely project completions, billing triggers, equipment recovery, and asset control. Sales Enablement & Stock Prioritisation: • Work closely with the National Sales Manager to align operational capability with sales strategy and pipeline. • Ensure in-house stock is actively prioritised and pushed to market. • Ensure sales teams are fully briefed on available equipment, priority products, margin drivers, and delivery constraints. • Provide technical and operational input to bids, tenders, pricing models, and client proposals. • Support key client meetings and presentations where operational expertise is required. Warehouse, Stock & Asset Management: • Take full accountability for warehouse operations, logistics, and asset management. • Maintain accurate asset registers and stock control systems across all security equipment. • Conduct regular stocktakes, audits, and reconciliation exercises. • Manage equipment lifecycle planning, including servicing, testing, repairs, refurbishment, and replacement. • Ensure fleet vehicles are compliant, serviced, and fit for purpose. • Minimise equipment loss, downtime, and inefficiency to protect revenue and margin. Compliance, ISO & Governance: • Own and manage all relevant ISO accreditations. • Lead internal audits and manage external accreditation and surveillance audits. • Ensure full compliance with UK legislation and industry standards. • Maintain ownership of registrations with relevant bodies. • Maintain a divisional risk register, identifying operational, financial, compliance, and reputational risks. Health & Safety Leadership: • Act as the senior operational lead for Health & Safety across the division. • Investigate incidents, near misses, and non-conformances, implementing corrective actions. • Promote a strong safety-first culture across employees and partners. Process Improvement, Systems & Innovation: • Continuously review and improve operational processes to drive efficiency, scalability, and quality. • Ensure accurate and timely use of CRM and operational systems (including Salesforce). • Identify and introduce new technologies and innovations to maintain market competitiveness. Customer, Brand & Stakeholder Management: • Act as a senior, professional, client-facing representative. • Conduct regular service delivery reviews with customers, ensuring expectations are met or exceeded. • Manage escalations and resolve service delivery issues professionally and effectively. • Ensure operational delivery aligns with brand values and group standards. Leadership & People Development: • Lead, manage, and develop a range of internal staff • Conduct regular one-to-one meetings, performance reviews, and development planning. • Identify training needs and ensure consistent delivery of product, process, and compliance training. • Build a high-performance, accountable, and customer-focused culture. If you are interested in this position please apply immediately to be considered and we are only able to respond to successful applicants due to high levels of responses across our advertised positions.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join the team located in London. Role Summary: As a CBRE Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled to support the BDM with the negotiation and closing of sales opportunities. Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction. Understand the scope of the contract and make sure that all work is carried out accordingly. Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximise customer and financial savings targets. Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork. Review processed invoices and ensure accurate cost centre coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders. Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account. Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs. Deliver monthly reporting support on Contract and Business Unit Reviews. Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems. Gather and analyse data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques. Impact own team and other teams whose work activities are closely related. Suggest improvements to existing processes and solutions to improve the efficiency of the team. Experience Required: A degree/qualification in Finance or experience within a Finance role preferred. A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required. Ability to evaluate and communicate unusual and/or complex content in a concise and logical way. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Organisational skills with an advanced inquisitive mindset. Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
Mar 10, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join the team located in London. Role Summary: As a CBRE Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled to support the BDM with the negotiation and closing of sales opportunities. Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction. Understand the scope of the contract and make sure that all work is carried out accordingly. Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximise customer and financial savings targets. Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork. Review processed invoices and ensure accurate cost centre coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders. Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account. Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs. Deliver monthly reporting support on Contract and Business Unit Reviews. Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems. Gather and analyse data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques. Impact own team and other teams whose work activities are closely related. Suggest improvements to existing processes and solutions to improve the efficiency of the team. Experience Required: A degree/qualification in Finance or experience within a Finance role preferred. A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required. Ability to evaluate and communicate unusual and/or complex content in a concise and logical way. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Organisational skills with an advanced inquisitive mindset. Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
Finance Shared Services Manager - £55,000 / £70,000 - Wokingham - Hybrid Working About the ClientWade Macdonald are currently working with a well-established organisation operating across the UK and Ireland as part of a wider global network. The organisation has a medium-sized finance team and places strong emphasis on collaboration across departments, with regular interaction with a Shared Service Centre to ensure smooth financial operations and effective processes. Their culture is rooted in respect, integrity, and a commitment to excellence in everything they do, with teams working closely together to maintain high standards and deliver consistent results across the business. About the JobThis role leads the Accounts Receivable and Payables activities for the UK and Ireland operations, alongside oversight of local treasury processes. You will manage a team responsible for debtor management, payment processing and compliance, ensuring financial processes operate efficiently while maintaining strong stakeholder relationships internally and externally. The position also contributes to leadership discussions within the finance function and supports continuous improvement initiatives. Duties will include: Managing the Accounts Receivable function, overseeing a substantial debtor ledger and supporting healthy cash flow. Leading and developing a team responsible for credit control and receivables activities. Reducing financial risk by maintaining accurate customer data, monitoring credit exposure and strengthening customer relationships. Working closely with commercial, supply chain and customer service teams to resolve billing and payment queries. Reviewing credit-held orders and making recommendations regarding approvals or restrictions. Coordinating reporting and communication with credit insurers and brokers, including annual credit reviews and risk classifications. Overseeing payables processes to ensure documentation, authorisations and payments are handled accurately and in line with policy. Monitoring purchasing card and corporate card usage, ensuring spend aligns with internal guidelines. Acting as the key liaison with the Global Business Services team to ensure service levels and query resolution remain effective. Managing operational treasury activities such as short-term cash flow forecasting and reporting. Reviewing financial results related to receivables, payables and treasury, providing commentary and risk insights to senior stakeholders. Maintaining ownership of expenses policies and ensuring alignment with relevant tax and regulatory requirements. Coaching and supporting team members while ensuring continuity across key finance processes. About the Successful ApplicantThe ideal candidate will hold a professional accounting qualification (AAT, ACCA, CIMA, ACA or equivalent) and bring strong experience across accounts receivable, payables and treasury processes within a finance environment. You will be confident managing teams, working with ERP systems such as SAP, and collaborating with stakeholders across multiple departments. Strong communication skills, attention to detail and commercial awareness are essential. What You Will Receive in ReturnIn return, you will join a globally connected organisation offering a collaborative working environment and strong exposure to finance leadership. The role provides the opportunity to lead a key finance function, influence operational processes and contribute to wider business initiatives. Alongside a competitive package, the organisation offers hybrid working, a car allowance, bonus scheme, a supportive team culture and opportunities for professional development and career progression.
Mar 10, 2026
Full time
Finance Shared Services Manager - £55,000 / £70,000 - Wokingham - Hybrid Working About the ClientWade Macdonald are currently working with a well-established organisation operating across the UK and Ireland as part of a wider global network. The organisation has a medium-sized finance team and places strong emphasis on collaboration across departments, with regular interaction with a Shared Service Centre to ensure smooth financial operations and effective processes. Their culture is rooted in respect, integrity, and a commitment to excellence in everything they do, with teams working closely together to maintain high standards and deliver consistent results across the business. About the JobThis role leads the Accounts Receivable and Payables activities for the UK and Ireland operations, alongside oversight of local treasury processes. You will manage a team responsible for debtor management, payment processing and compliance, ensuring financial processes operate efficiently while maintaining strong stakeholder relationships internally and externally. The position also contributes to leadership discussions within the finance function and supports continuous improvement initiatives. Duties will include: Managing the Accounts Receivable function, overseeing a substantial debtor ledger and supporting healthy cash flow. Leading and developing a team responsible for credit control and receivables activities. Reducing financial risk by maintaining accurate customer data, monitoring credit exposure and strengthening customer relationships. Working closely with commercial, supply chain and customer service teams to resolve billing and payment queries. Reviewing credit-held orders and making recommendations regarding approvals or restrictions. Coordinating reporting and communication with credit insurers and brokers, including annual credit reviews and risk classifications. Overseeing payables processes to ensure documentation, authorisations and payments are handled accurately and in line with policy. Monitoring purchasing card and corporate card usage, ensuring spend aligns with internal guidelines. Acting as the key liaison with the Global Business Services team to ensure service levels and query resolution remain effective. Managing operational treasury activities such as short-term cash flow forecasting and reporting. Reviewing financial results related to receivables, payables and treasury, providing commentary and risk insights to senior stakeholders. Maintaining ownership of expenses policies and ensuring alignment with relevant tax and regulatory requirements. Coaching and supporting team members while ensuring continuity across key finance processes. About the Successful ApplicantThe ideal candidate will hold a professional accounting qualification (AAT, ACCA, CIMA, ACA or equivalent) and bring strong experience across accounts receivable, payables and treasury processes within a finance environment. You will be confident managing teams, working with ERP systems such as SAP, and collaborating with stakeholders across multiple departments. Strong communication skills, attention to detail and commercial awareness are essential. What You Will Receive in ReturnIn return, you will join a globally connected organisation offering a collaborative working environment and strong exposure to finance leadership. The role provides the opportunity to lead a key finance function, influence operational processes and contribute to wider business initiatives. Alongside a competitive package, the organisation offers hybrid working, a car allowance, bonus scheme, a supportive team culture and opportunities for professional development and career progression.
Finance Manager - £55,000 / £70,000 - Wokingham - Hybrid Working About the ClientWade Macdonald are currently working with a well-established organisation operating across the UK and Ireland as part of a wider global network. The organisation has a medium-sized finance team and places strong emphasis on collaboration across departments, with regular interaction with a Shared Service Centre to ensure smooth financial operations and effective processes. Their culture is rooted in respect, integrity, and a commitment to excellence in everything they do, with teams working closely together to maintain high standards and deliver consistent results across the business. About the JobThis role leads the Accounts Receivable and Payables activities for the UK and Ireland operations, alongside oversight of local treasury processes. You will manage a team responsible for debtor management, payment processing and compliance, ensuring financial processes operate efficiently while maintaining strong stakeholder relationships internally and externally. The position also contributes to leadership discussions within the finance function and supports continuous improvement initiatives. Duties will include: Managing the Accounts Receivable function, overseeing a substantial debtor ledger and supporting healthy cash flow. Leading and developing a team responsible for credit control and receivables activities. Reducing financial risk by maintaining accurate customer data, monitoring credit exposure and strengthening customer relationships. Working closely with commercial, supply chain and customer service teams to resolve billing and payment queries. Reviewing credit-held orders and making recommendations regarding approvals or restrictions. Coordinating reporting and communication with credit insurers and brokers, including annual credit reviews and risk classifications. Overseeing payables processes to ensure documentation, authorisations and payments are handled accurately and in line with policy. Monitoring purchasing card and corporate card usage, ensuring spend aligns with internal guidelines. Acting as the key liaison with the Global Business Services team to ensure service levels and query resolution remain effective. Managing operational treasury activities such as short-term cash flow forecasting and reporting. Reviewing financial results related to receivables, payables and treasury, providing commentary and risk insights to senior stakeholders. Maintaining ownership of expenses policies and ensuring alignment with relevant tax and regulatory requirements. Coaching and supporting team members while ensuring continuity across key finance processes. About the Successful ApplicantThe ideal candidate will hold a professional accounting qualification (AAT, ACCA, CIMA, ACA or equivalent) and bring strong experience across accounts receivable, payables and treasury processes within a finance environment. You will be confident managing teams, working with ERP systems such as SAP, and collaborating with stakeholders across multiple departments. Strong communication skills, attention to detail and commercial awareness are essential. What You Will Receive in ReturnIn return, you will join a globally connected organisation offering a collaborative working environment and strong exposure to finance leadership. The role provides the opportunity to lead a key finance function, influence operational processes and contribute to wider business initiatives. Alongside a competitive package, the organisation offers hybrid working, a car allowance, bonus scheme, a supportive team culture and opportunities for professional development and career progression.
Mar 10, 2026
Full time
Finance Manager - £55,000 / £70,000 - Wokingham - Hybrid Working About the ClientWade Macdonald are currently working with a well-established organisation operating across the UK and Ireland as part of a wider global network. The organisation has a medium-sized finance team and places strong emphasis on collaboration across departments, with regular interaction with a Shared Service Centre to ensure smooth financial operations and effective processes. Their culture is rooted in respect, integrity, and a commitment to excellence in everything they do, with teams working closely together to maintain high standards and deliver consistent results across the business. About the JobThis role leads the Accounts Receivable and Payables activities for the UK and Ireland operations, alongside oversight of local treasury processes. You will manage a team responsible for debtor management, payment processing and compliance, ensuring financial processes operate efficiently while maintaining strong stakeholder relationships internally and externally. The position also contributes to leadership discussions within the finance function and supports continuous improvement initiatives. Duties will include: Managing the Accounts Receivable function, overseeing a substantial debtor ledger and supporting healthy cash flow. Leading and developing a team responsible for credit control and receivables activities. Reducing financial risk by maintaining accurate customer data, monitoring credit exposure and strengthening customer relationships. Working closely with commercial, supply chain and customer service teams to resolve billing and payment queries. Reviewing credit-held orders and making recommendations regarding approvals or restrictions. Coordinating reporting and communication with credit insurers and brokers, including annual credit reviews and risk classifications. Overseeing payables processes to ensure documentation, authorisations and payments are handled accurately and in line with policy. Monitoring purchasing card and corporate card usage, ensuring spend aligns with internal guidelines. Acting as the key liaison with the Global Business Services team to ensure service levels and query resolution remain effective. Managing operational treasury activities such as short-term cash flow forecasting and reporting. Reviewing financial results related to receivables, payables and treasury, providing commentary and risk insights to senior stakeholders. Maintaining ownership of expenses policies and ensuring alignment with relevant tax and regulatory requirements. Coaching and supporting team members while ensuring continuity across key finance processes. About the Successful ApplicantThe ideal candidate will hold a professional accounting qualification (AAT, ACCA, CIMA, ACA or equivalent) and bring strong experience across accounts receivable, payables and treasury processes within a finance environment. You will be confident managing teams, working with ERP systems such as SAP, and collaborating with stakeholders across multiple departments. Strong communication skills, attention to detail and commercial awareness are essential. What You Will Receive in ReturnIn return, you will join a globally connected organisation offering a collaborative working environment and strong exposure to finance leadership. The role provides the opportunity to lead a key finance function, influence operational processes and contribute to wider business initiatives. Alongside a competitive package, the organisation offers hybrid working, a car allowance, bonus scheme, a supportive team culture and opportunities for professional development and career progression.
About Us Jewish Care is the largest provider of health and social care services for the Jewish community in the UK. Every week, we touch the lives of 10,000 people. We provide services to a range of people including older people, people with mental health needs and people living with dementia. Our five values are Excellence, Integrity, Innovation, Compassion, and Inclusivity. Job Overview We are seeking a dynamic Catering Manager to oversee the dining experience for our Michael Sobell Jewish Community Café. This role is perfect for a chef who is not only passionate about cooking but also loves engaging with people and operational management. You will lead a small team to develop and prepare nutritional, seasonal menus that align with Jewish cultural practices while ensuring exceptional customer service and operational efficiency. This post is working Monday to Thursday 7.30am to 3.30pm with occasional Fridays 8am to 1.30pm weekends - 35 hours per week. Salary: £35,258 FTE divided by 40 hours FTE multiply by 35 hours = £30,842 per annum (£16.90 per hour). Job Responsibilities Culinary Management Prepare, cook, and present high quality meals tailored to residents' dietary needs. Develop and manage menus using the Indicator Menu & Recipe Management System. Ensure strict compliance with food safety and hygiene standards. Client Facing and Customer Service Engage with residents and families to understand and cater to dietary preferences and requirements. Maintain high levels of customer service, ensuring resident satisfaction. Address any concerns or complaints promptly and professionally. Operational Management Oversee day to day catering operations, ensuring smooth service delivery. Manage the EPOS system for accurate billing and inventory tracking. Implement and manage the Future Workforce Management System for optimal staff scheduling. Manage stock control, including ordering supplies, maintaining inventory, and reducing wastage. Ensure efficient processing and management of invoices. Team Leadership Lead, mentor, and motivate the catering team, fostering a positive working environment. Develop staff rotas to ensure adequate coverage and efficient operation. Provide ongoing training and development opportunities for team members. Financial Management Monitor and manage the catering budget, ensuring cost effectiveness and financial efficiency. Conduct regular financial reporting and analysis to track performance against budget. Qualifications NVQ Level 2 or 3 in relevant fields (essential). At least five years' experience in a busy kitchen (essential). Proven experience managing catering operations, preferably in a care home or similar environment (essential). Strong knowledge of Health & Safety, COSHH, infection control, budgeting, and waste management (essential). Excellent communication, IT, and organizational skills (essential). Strong customer focus and ability to lead teams effectively (essential). Experience with EPOS systems and other relevant software (desirable). Strong financial acumen with experience in budget management (essential). Ability to interpret and comply with relevant legislation and regulations (essential). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure and Barring Service check to confirm no previous criminal convictions.
Mar 09, 2026
Full time
About Us Jewish Care is the largest provider of health and social care services for the Jewish community in the UK. Every week, we touch the lives of 10,000 people. We provide services to a range of people including older people, people with mental health needs and people living with dementia. Our five values are Excellence, Integrity, Innovation, Compassion, and Inclusivity. Job Overview We are seeking a dynamic Catering Manager to oversee the dining experience for our Michael Sobell Jewish Community Café. This role is perfect for a chef who is not only passionate about cooking but also loves engaging with people and operational management. You will lead a small team to develop and prepare nutritional, seasonal menus that align with Jewish cultural practices while ensuring exceptional customer service and operational efficiency. This post is working Monday to Thursday 7.30am to 3.30pm with occasional Fridays 8am to 1.30pm weekends - 35 hours per week. Salary: £35,258 FTE divided by 40 hours FTE multiply by 35 hours = £30,842 per annum (£16.90 per hour). Job Responsibilities Culinary Management Prepare, cook, and present high quality meals tailored to residents' dietary needs. Develop and manage menus using the Indicator Menu & Recipe Management System. Ensure strict compliance with food safety and hygiene standards. Client Facing and Customer Service Engage with residents and families to understand and cater to dietary preferences and requirements. Maintain high levels of customer service, ensuring resident satisfaction. Address any concerns or complaints promptly and professionally. Operational Management Oversee day to day catering operations, ensuring smooth service delivery. Manage the EPOS system for accurate billing and inventory tracking. Implement and manage the Future Workforce Management System for optimal staff scheduling. Manage stock control, including ordering supplies, maintaining inventory, and reducing wastage. Ensure efficient processing and management of invoices. Team Leadership Lead, mentor, and motivate the catering team, fostering a positive working environment. Develop staff rotas to ensure adequate coverage and efficient operation. Provide ongoing training and development opportunities for team members. Financial Management Monitor and manage the catering budget, ensuring cost effectiveness and financial efficiency. Conduct regular financial reporting and analysis to track performance against budget. Qualifications NVQ Level 2 or 3 in relevant fields (essential). At least five years' experience in a busy kitchen (essential). Proven experience managing catering operations, preferably in a care home or similar environment (essential). Strong knowledge of Health & Safety, COSHH, infection control, budgeting, and waste management (essential). Excellent communication, IT, and organizational skills (essential). Strong customer focus and ability to lead teams effectively (essential). Experience with EPOS systems and other relevant software (desirable). Strong financial acumen with experience in budget management (essential). Ability to interpret and comply with relevant legislation and regulations (essential). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure and Barring Service check to confirm no previous criminal convictions.
Qualified Accountant (ACCA / ACA) Location: Sale (100% Office-Based) Acting Agency: Imperium Financial Recruitment Imperium Financial Recruitment is delighted to be representing a well-established and respected firm of Chartered Accountants in Sale, who are seeking a qualified ACCA or ICAEW (ACA) Accountant to join their growing team. This role is fully office-based, and while full-time hours are preferred, part-time or flexitime arrangements will also be considered. Key Responsibilities You will support the team across a broad range of duties, including: Preparation of incorporated and unincorporated accounts Preparation of personal tax computations and returns Preparation of corporation tax computations and returns Preparation of VAT returns Supervision of monthly payrolls and CIS returns Oversight of bookkeeping tasks and preparation of prime records Training and mentoring junior staff, providing technical guidance and support Assisting with monitoring client deadlines, staff workloads, and customer billing What's on Offer You will benefit from a supportive and development-focused working environment, with: Salary: £40,000-£50,000 per annum (pro rata), dependent on experience Paid professional membership subscriptions Fully funded CPD through a third-party training provider Ongoing in-house training to develop soft skills Structured development and leadership training Support towards Practising Certificate Development if required Minimum 28 days holiday including Bank Holidays Auto-enrolment pension scheme About the Firm This long-established firm has been serving a wide range of clients across the North West for over 30 years and is highly regarded for the quality of its services. The practice is an ACCA Approved Employer with Platinum ranking for Trainee Development, and is also approved for Practising Certificate Development and Professional Development pathways. Candidate Requirements The ideal candidate will: Be a qualified ACCA or ACA accountant with experience in a practice environment Be highly motivated and committed to delivering high-quality work Demonstrate strong written and verbal communication skills Show adaptability, reliability, punctuality, and professionalism Maintain a positive and proactive approach within a team environment
Mar 07, 2026
Full time
Qualified Accountant (ACCA / ACA) Location: Sale (100% Office-Based) Acting Agency: Imperium Financial Recruitment Imperium Financial Recruitment is delighted to be representing a well-established and respected firm of Chartered Accountants in Sale, who are seeking a qualified ACCA or ICAEW (ACA) Accountant to join their growing team. This role is fully office-based, and while full-time hours are preferred, part-time or flexitime arrangements will also be considered. Key Responsibilities You will support the team across a broad range of duties, including: Preparation of incorporated and unincorporated accounts Preparation of personal tax computations and returns Preparation of corporation tax computations and returns Preparation of VAT returns Supervision of monthly payrolls and CIS returns Oversight of bookkeeping tasks and preparation of prime records Training and mentoring junior staff, providing technical guidance and support Assisting with monitoring client deadlines, staff workloads, and customer billing What's on Offer You will benefit from a supportive and development-focused working environment, with: Salary: £40,000-£50,000 per annum (pro rata), dependent on experience Paid professional membership subscriptions Fully funded CPD through a third-party training provider Ongoing in-house training to develop soft skills Structured development and leadership training Support towards Practising Certificate Development if required Minimum 28 days holiday including Bank Holidays Auto-enrolment pension scheme About the Firm This long-established firm has been serving a wide range of clients across the North West for over 30 years and is highly regarded for the quality of its services. The practice is an ACCA Approved Employer with Platinum ranking for Trainee Development, and is also approved for Practising Certificate Development and Professional Development pathways. Candidate Requirements The ideal candidate will: Be a qualified ACCA or ACA accountant with experience in a practice environment Be highly motivated and committed to delivering high-quality work Demonstrate strong written and verbal communication skills Show adaptability, reliability, punctuality, and professionalism Maintain a positive and proactive approach within a team environment
Job Description: Site Manager (12 Month Fixed Term Contract) Location : Cardiff Sector : Student Accommodation Contract : 12 Month FTC We're recruiting for a hands-on Site Manager to take full operational responsibility for a purpose-built student accommodation scheme in Cardiff. This role is about ownership. You'll lead the on-site team, protect occupancy and revenue, ensure compliance is watertight, and create a safe, well-run environment where students feel supported. You'll be accountable for performance, people and profit - reporting into senior asset leadership while running the building day to day. What You'll Be Responsible For: Operational Leadership Full day-to-day management of the residence Leading and motivating the on-site team Ensuring smooth front-of-house, maintenance and back-office operations Overseeing student move-in and move-out periods Maintaining high visual and service standards throughout the building Commercial & Occupancy Performance Driving occupancy, renewals and summer lets Managing enquiries, viewings and conversion activity Supporting retention initiatives to maximise revenue Monitoring performance against targets and identifying improvement opportunities Financial Control Managing budgets and cost control for the site Monitoring P&L performance Overseeing billing, credit control and debt management Ensuring accurate use of booking and finance systems Supporting budget preparation and forecasting Compliance & Health & Safety Full responsibility for H&S compliance across the building Ensuring fire safety testing, emergency lighting checks and statutory inspections are completed Maintaining up-to-date compliance records Supporting building safety and legislative requirements Acting as emergency contact and attending site when required Student Experience & Welfare Ensuring high levels of customer satisfaction Managing complaints and conduct matters professionally Understanding mental health protocols and directing students to appropriate support services Building positive relationships with local universities and stakeholders Team Management Recruitment, onboarding and performance management Conducting 1-2-1s and performance reviews Managing rotas, holidays and absence Coaching and developing a multi-skilled team Handling employee relations matters in line with policy What We're Looking For Experience managing a residential, hospitality or service-led site Strong team leadership experience Commercial awareness with experience managing budgets and financial performance Confident handling compliance and health & safety responsibilities Able to balance operational detail with commercial objectives Calm under pressure, particularly during peak periods Strong communication skills with the ability to influence and lead The Role Requires Flexibility to work evenings and weekends when required Participation in an on-call rota and attendance for emergencies Occasional travel for meetings or training
Mar 07, 2026
Contractor
Job Description: Site Manager (12 Month Fixed Term Contract) Location : Cardiff Sector : Student Accommodation Contract : 12 Month FTC We're recruiting for a hands-on Site Manager to take full operational responsibility for a purpose-built student accommodation scheme in Cardiff. This role is about ownership. You'll lead the on-site team, protect occupancy and revenue, ensure compliance is watertight, and create a safe, well-run environment where students feel supported. You'll be accountable for performance, people and profit - reporting into senior asset leadership while running the building day to day. What You'll Be Responsible For: Operational Leadership Full day-to-day management of the residence Leading and motivating the on-site team Ensuring smooth front-of-house, maintenance and back-office operations Overseeing student move-in and move-out periods Maintaining high visual and service standards throughout the building Commercial & Occupancy Performance Driving occupancy, renewals and summer lets Managing enquiries, viewings and conversion activity Supporting retention initiatives to maximise revenue Monitoring performance against targets and identifying improvement opportunities Financial Control Managing budgets and cost control for the site Monitoring P&L performance Overseeing billing, credit control and debt management Ensuring accurate use of booking and finance systems Supporting budget preparation and forecasting Compliance & Health & Safety Full responsibility for H&S compliance across the building Ensuring fire safety testing, emergency lighting checks and statutory inspections are completed Maintaining up-to-date compliance records Supporting building safety and legislative requirements Acting as emergency contact and attending site when required Student Experience & Welfare Ensuring high levels of customer satisfaction Managing complaints and conduct matters professionally Understanding mental health protocols and directing students to appropriate support services Building positive relationships with local universities and stakeholders Team Management Recruitment, onboarding and performance management Conducting 1-2-1s and performance reviews Managing rotas, holidays and absence Coaching and developing a multi-skilled team Handling employee relations matters in line with policy What We're Looking For Experience managing a residential, hospitality or service-led site Strong team leadership experience Commercial awareness with experience managing budgets and financial performance Confident handling compliance and health & safety responsibilities Able to balance operational detail with commercial objectives Calm under pressure, particularly during peak periods Strong communication skills with the ability to influence and lead The Role Requires Flexibility to work evenings and weekends when required Participation in an on-call rota and attendance for emergencies Occasional travel for meetings or training
Our client is an American Law firm, their head office is in New York, and they have additional offices in the rest of the USA, Europe, Asia and Latin America. They have been in London for over 25 years. The London office is ideally suited for Liverpool Street station. They are now looking to hire a Senior Client Account Specialist to join their small billing team. The Senior Client Account Specialist is responsible for successful execution of the billing and collection strategy for their assigned partners or office/practice groups in conjunction with firm best practices as well as in accordance with client requirements. Responsibilities Drive the billing and collection process to ensure accurate and timely invoicing and payment of clients for assigned partners, practice groups, and/or offices. Monitor assigned partner's monthly aging AR reports and take appropriate action to ensure each invoice is paid on time and in full; direct teams to follow-up on underpayments and help with resolution, as needed. Update key finance reports (e.g., projection amounts, clear and concise billing or AR comments) daily, to ensure timely and quality reporting for Senior Management. Successful handling of more complex billing and ensuring timely and accurate billing and collections process. Follow-up with partners and escalate any billing or collection issues or delays. Respond to billing and AR inquiries Preparation of bills including narrative descriptions, transfers and on account applications, with high attention to detail. Interpret, advise and influence assigned partners by reviewing their SOE, understanding the billing arrangement and billing frequency of each matter and client. Obtain and review/understand Engagement letters and Outside Counsel Guidelines to support adherence to these client requirements. Review timekeeper diaries and costs to ensure compliance with client outside counsel guidelines. Collaborate with internal clients and other finance teams, such as Pricing Operations and E-Billing, to ensure accurate client invoices, submission requirements, and reporting. Coordinate and lead UBT/AR meetings with assigned partners regularly (e.g., at least once a month). Monitor bill processing status and perform necessary follow up. Ensure successful submission of E-Billing through Billblast or directly through the clients third party E-Billing vendor. Collaborate with the Client Account and Revenue Operations teams to develop efficiencies in the billing process. Validate and test functionality and reports during billing system and report upgrades. Support the Client Account Managers and Advisors, as needed, with all aspects of day to day operations of the client accounting team in accordance with Firm policies and procedures. Take part in ad hoc client analysis projects as requested and handle a portfolio of complex matters and special projects, as assigned. Candidate Profile Bachelor's degree or equivalent level professional qualification in Finance, Business Administration, or related fields is desirable. 4-5 years of relevant billing and client relationship experience at a professional service firm or law firm is required. Strong proficiency with Excel and Word. Highly organised and able to manage own workload and meet deadlines while working autonomously. Excellent writing, interpersonal and communication skills. Detail-oriented with strong knowledge of billing and collections processes, strong technical billing and client service skills, ability to investigate issues and errors. Ability to work effectively in a collaborative, consensus-driven, partnership environment with highly skilled professionals. Demonstrates strong customer service for both internal and external clients. Has the ability to anticipate clients' needs and future requests based on trends. Proactively seeks ways to make improvements. Exhibits leadership characteristics and displays sound work ethic. Acts as a role model and subject matter expert for more junior team members. Important Notice It is Career Legal's policy, as a matter of courtesy, to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted you within three working days your application has been unsuccessful, and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.
Mar 06, 2026
Full time
Our client is an American Law firm, their head office is in New York, and they have additional offices in the rest of the USA, Europe, Asia and Latin America. They have been in London for over 25 years. The London office is ideally suited for Liverpool Street station. They are now looking to hire a Senior Client Account Specialist to join their small billing team. The Senior Client Account Specialist is responsible for successful execution of the billing and collection strategy for their assigned partners or office/practice groups in conjunction with firm best practices as well as in accordance with client requirements. Responsibilities Drive the billing and collection process to ensure accurate and timely invoicing and payment of clients for assigned partners, practice groups, and/or offices. Monitor assigned partner's monthly aging AR reports and take appropriate action to ensure each invoice is paid on time and in full; direct teams to follow-up on underpayments and help with resolution, as needed. Update key finance reports (e.g., projection amounts, clear and concise billing or AR comments) daily, to ensure timely and quality reporting for Senior Management. Successful handling of more complex billing and ensuring timely and accurate billing and collections process. Follow-up with partners and escalate any billing or collection issues or delays. Respond to billing and AR inquiries Preparation of bills including narrative descriptions, transfers and on account applications, with high attention to detail. Interpret, advise and influence assigned partners by reviewing their SOE, understanding the billing arrangement and billing frequency of each matter and client. Obtain and review/understand Engagement letters and Outside Counsel Guidelines to support adherence to these client requirements. Review timekeeper diaries and costs to ensure compliance with client outside counsel guidelines. Collaborate with internal clients and other finance teams, such as Pricing Operations and E-Billing, to ensure accurate client invoices, submission requirements, and reporting. Coordinate and lead UBT/AR meetings with assigned partners regularly (e.g., at least once a month). Monitor bill processing status and perform necessary follow up. Ensure successful submission of E-Billing through Billblast or directly through the clients third party E-Billing vendor. Collaborate with the Client Account and Revenue Operations teams to develop efficiencies in the billing process. Validate and test functionality and reports during billing system and report upgrades. Support the Client Account Managers and Advisors, as needed, with all aspects of day to day operations of the client accounting team in accordance with Firm policies and procedures. Take part in ad hoc client analysis projects as requested and handle a portfolio of complex matters and special projects, as assigned. Candidate Profile Bachelor's degree or equivalent level professional qualification in Finance, Business Administration, or related fields is desirable. 4-5 years of relevant billing and client relationship experience at a professional service firm or law firm is required. Strong proficiency with Excel and Word. Highly organised and able to manage own workload and meet deadlines while working autonomously. Excellent writing, interpersonal and communication skills. Detail-oriented with strong knowledge of billing and collections processes, strong technical billing and client service skills, ability to investigate issues and errors. Ability to work effectively in a collaborative, consensus-driven, partnership environment with highly skilled professionals. Demonstrates strong customer service for both internal and external clients. Has the ability to anticipate clients' needs and future requests based on trends. Proactively seeks ways to make improvements. Exhibits leadership characteristics and displays sound work ethic. Acts as a role model and subject matter expert for more junior team members. Important Notice It is Career Legal's policy, as a matter of courtesy, to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted you within three working days your application has been unsuccessful, and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.
Mechanical Field Service Engineer - Worldwide Travel Location: Heywood, Manchester with Worldwide Travel Salary: £32,000 - £34,000 + worldwide travel payments Role: Field Service Technician Reports To: Service Manager Are you a mechanically skilled engineer who enjoys solving problems, working hands-on with advanced machinery, and travelling the world? You could be in Indonesia, China, South America, or even Taiwan. This growing organisation is seeking a Field Service Engineer - Mechanical to join its expanding service, spares and retrofit team due to increased global demand. This is an exciting opportunity offering significant international travel, technical variety, and the chance to work with cutting-edge technology. The Opportunity You'll join a close-knit UK engineering team, working alongside colleagues from other international entities. Your role will involve servicing, maintaining, repairing, and upgrading machines at customer sites worldwide. Each day brings new technical challenges, new environments, and new opportunities to showcase your engineering expertise. Key Responsibilities Maintenance, Repairs & Upgrades Complete planned maintenance through established service programmes. Diagnose and repair mechanical, hydraulic, pneumatic and machine control issues. Replace or repair worn or defective components. Carry out retrofits and upgrades to enhance machine performance and extend equipment life. Technical Support Provide on-site and remote engineering support to customers. Assist the service help desk via email and internal service platforms. Build strong relationships with customers and deliver exceptional technical service. Produce clear technical visit reports. Communicate customer insights and product improvement suggestions to internal teams. Documentation Prepare detailed service reports, including photographic evidence. Maintain accurate timesheets for billing and audit purposes. Leadership & Customer Engagement Represent the organisation professionally and positively. Work closely with customer teams to maximise machine lifespan and performance. Explain instructions and processes clearly to operators and vendors. Lead with a continuous improvement mindset and strong problem-solving capability. Development Keep technical skills current through hands-on work and training. Maintain and expand knowledge of mechanical engineering, vacuum systems and related technologies. Continue developing computer literacy and engineering discipline understanding. Skills & Attributes Self-motivated with strong organisational skills. Able to meet deadlines and make effective technical decisions. Strong mechanical problem-solving ability. Excellent communication-verbal, written, and listening. Team player with leadership capability. High attention to detail and ownership of tasks. Curious, proactive and continuous-improvement focused. Flexible, adaptable, and customer-service oriented. Fully able and available to undertake regular worldwide travel. Education & Experience Essential HNC (or equivalent) in Mechanical/Electronic Engineering. Experience servicing mechanical assemblies (rollers, bearings, housings, pumps, motors). Experience with pneumatics, hydraulics, machine controls and mechanical systems. Competent user of Microsoft applications. Desirable Time Serv mechanical apprenticeship. Knowledge of process systems. Exposure to PLCs and AC/DC drive systems. Experience working abroad on a regular basis. Benefits & Package Competitive salary (£32,000-£34,000 DOE) Annual bonus Private healthcare Generous pension plan Life cover Worldwide travel with additional working-out payments Ready for Your Next Step? If you're a hands-on mechanical engineer seeking global travel, technical challenge and long-term development, this role offers an exceptional opportunity. Apply today and take the next step in your field service career. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 06, 2026
Full time
Mechanical Field Service Engineer - Worldwide Travel Location: Heywood, Manchester with Worldwide Travel Salary: £32,000 - £34,000 + worldwide travel payments Role: Field Service Technician Reports To: Service Manager Are you a mechanically skilled engineer who enjoys solving problems, working hands-on with advanced machinery, and travelling the world? You could be in Indonesia, China, South America, or even Taiwan. This growing organisation is seeking a Field Service Engineer - Mechanical to join its expanding service, spares and retrofit team due to increased global demand. This is an exciting opportunity offering significant international travel, technical variety, and the chance to work with cutting-edge technology. The Opportunity You'll join a close-knit UK engineering team, working alongside colleagues from other international entities. Your role will involve servicing, maintaining, repairing, and upgrading machines at customer sites worldwide. Each day brings new technical challenges, new environments, and new opportunities to showcase your engineering expertise. Key Responsibilities Maintenance, Repairs & Upgrades Complete planned maintenance through established service programmes. Diagnose and repair mechanical, hydraulic, pneumatic and machine control issues. Replace or repair worn or defective components. Carry out retrofits and upgrades to enhance machine performance and extend equipment life. Technical Support Provide on-site and remote engineering support to customers. Assist the service help desk via email and internal service platforms. Build strong relationships with customers and deliver exceptional technical service. Produce clear technical visit reports. Communicate customer insights and product improvement suggestions to internal teams. Documentation Prepare detailed service reports, including photographic evidence. Maintain accurate timesheets for billing and audit purposes. Leadership & Customer Engagement Represent the organisation professionally and positively. Work closely with customer teams to maximise machine lifespan and performance. Explain instructions and processes clearly to operators and vendors. Lead with a continuous improvement mindset and strong problem-solving capability. Development Keep technical skills current through hands-on work and training. Maintain and expand knowledge of mechanical engineering, vacuum systems and related technologies. Continue developing computer literacy and engineering discipline understanding. Skills & Attributes Self-motivated with strong organisational skills. Able to meet deadlines and make effective technical decisions. Strong mechanical problem-solving ability. Excellent communication-verbal, written, and listening. Team player with leadership capability. High attention to detail and ownership of tasks. Curious, proactive and continuous-improvement focused. Flexible, adaptable, and customer-service oriented. Fully able and available to undertake regular worldwide travel. Education & Experience Essential HNC (or equivalent) in Mechanical/Electronic Engineering. Experience servicing mechanical assemblies (rollers, bearings, housings, pumps, motors). Experience with pneumatics, hydraulics, machine controls and mechanical systems. Competent user of Microsoft applications. Desirable Time Serv mechanical apprenticeship. Knowledge of process systems. Exposure to PLCs and AC/DC drive systems. Experience working abroad on a regular basis. Benefits & Package Competitive salary (£32,000-£34,000 DOE) Annual bonus Private healthcare Generous pension plan Life cover Worldwide travel with additional working-out payments Ready for Your Next Step? If you're a hands-on mechanical engineer seeking global travel, technical challenge and long-term development, this role offers an exceptional opportunity. Apply today and take the next step in your field service career. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Success Manager (FinOps Focus) Customer Success About Cloud Capital: Cloud Capital is a pioneering force at the forefront of the cloud efficiency space. We help growing technology companies slash their cloud infrastructure costs. Our cutting edge SaaS platform offers powerful forecasting and planning capabilities, enabling our clients to make smarter, data driven decisions. Using innovative software, we maximize customer cost savings while minimizing cloud commitment risks, ensuring our clients can scale their businesses without financial constraints. This is an opportunity to join a well funded startup operating in a massive, fast growing market. Join us on our mission to optimise cloud spending across the board, providing CFOs with crystal clear visibility into cloud spending, freeing engineers from the burdens of cost commitments, and leveraging financial markets to mitigate risk for all stakeholders. Our unique and innovative approach ensures that our customers can achieve efficient cloud spend in harmony with cloud providers' capabilities and offerings. Location: London, UK (Hybrid in person 3 days per week) Type: Full time, Individual Contributor Cloud Capital is redefining how CFOs and engineers manage cloud costs. We're looking for our first Customer Success Manager to support customers across the full lifecycle, from onboarding to long term success and account growth. This is a foundational role in a fast growing startup - perfect for someone who thrives in a hands on, customer facing environment and wants to influence how we engage, retain, and grow our customer base as we scale. About the Role We're looking for a proactive Customer Success Manager to join our growing team and own end to end customer relationships across our cloud cost optimisation offering. You'll be responsible for guiding customers through onboarding (non technical), running regular check ins, and serving as the primary point of contact for customer finance and operations teams. The role will also include leading quarterly finance focused reviews with CFOs and senior stakeholders to help customers optimise cloud spend and drive business outcomes. As one of the early hires in the customer success function, you'll have the opportunity to build out processes from the ground up, shape best practices, and directly influence how we deliver value to customers as we scale. Key Responsibilities Customer Success & Expansion (Primary Focus) Account Ownership: Own customer relationships post sale, acting as the key point of contact for finance and operations stakeholders. Customer Engagement: Run regular customer calls and quarterly business reviews (QBRs) with finance leadership (CFOs, FP&A, FinOps). Clearly articulate value prop and future opportunities for efficiency. Business Partner & Value Optimisation: Partner with customers to identify opportunities for efficiency, improved reporting, and cost transparency. Account Health: Maintain accurate account health data and ensure customers are achieving expected value from the platform. Retention & Risk Management: Proactively identify risks to account retention or satisfaction and take steps to mitigate. Internal Collaboration Cross Functional Collaboration: Coordinate internally with Product, Sales, and Operations to ensure customer needs are met. Process Setup: Support basic flow building and operational setup for customer accounts. This will be the first CS hire so there is incredible opportunity to build processes from the ground up. What We Are Looking For Experience 5+ years in B2B SaaS with consistent attainment in mid market motions within Customer Success/Account Management. Experience building strong relationships and strategic partnerships with customers. Background or familiarity with AWS is a plus (but not required). Background or familiarity with Finance, FinOps, or cloud infrastructure is a plus (but not required). Skills and Competencies Strong communicator and relationship builder who acts as a strategic business partner to customers. Comfortable engaging with finance stakeholders and interpreting billing or cost data. Strong documentation, CRM, and project coordination habits. Curious, coachable, and excited to shape a new function from scratch. Excited by the opportunity to create and refine processes from scratch in a fast growing environment. Why Join Cloud Capital? We're tackling one of the biggest unsolved problems in SaaS: helping CFOs manage and optimise cloud spend without taking on commitment risk. Backed by $7.7M in funding from top US and European investors, our experienced founding team has lived this pain firsthand, and built and exited companies before. Our platform is already used by fast scaling, VC backed startups spending millions on cloud. It gives finance leaders visibility, control, and savings, without locking them into rigid deals. It's a uniquely differentiated solution in a huge and growing market. This is a career defining opportunity with serious upside: a leadership level base, meaningful equity, full benefits, and the chance to shape a breakout company from day one. We move fast, operate with high trust, and believe: Truth beats consensus - we surface what's real, fast. Debate is healthy - we challenge ideas, not people, then align and commit. Bias for action - we make smart bets and learn by doing. Ownership matters - see it, fix it, share it. Location This is a hybrid role currently based in Farringdon, London, with an expectation of 3 in office days per week for hands on team collaboration, faster coaching and culture building. Occasional travel for team offsites and company wide gatherings is expected. How to Apply Please send your resume, a short note on why this role excites you, and examples of past sales playbooks you have built and teams you have scaled to . We review every application and respond within one week. Cloud Capital is committed to building a diverse and inclusive team. We welcome applicants from all backgrounds, experiences, and perspectives. If you are unsure you meet every requirement, please apply - we value potential and growth. No recruiters please.
Mar 05, 2026
Full time
Customer Success Manager (FinOps Focus) Customer Success About Cloud Capital: Cloud Capital is a pioneering force at the forefront of the cloud efficiency space. We help growing technology companies slash their cloud infrastructure costs. Our cutting edge SaaS platform offers powerful forecasting and planning capabilities, enabling our clients to make smarter, data driven decisions. Using innovative software, we maximize customer cost savings while minimizing cloud commitment risks, ensuring our clients can scale their businesses without financial constraints. This is an opportunity to join a well funded startup operating in a massive, fast growing market. Join us on our mission to optimise cloud spending across the board, providing CFOs with crystal clear visibility into cloud spending, freeing engineers from the burdens of cost commitments, and leveraging financial markets to mitigate risk for all stakeholders. Our unique and innovative approach ensures that our customers can achieve efficient cloud spend in harmony with cloud providers' capabilities and offerings. Location: London, UK (Hybrid in person 3 days per week) Type: Full time, Individual Contributor Cloud Capital is redefining how CFOs and engineers manage cloud costs. We're looking for our first Customer Success Manager to support customers across the full lifecycle, from onboarding to long term success and account growth. This is a foundational role in a fast growing startup - perfect for someone who thrives in a hands on, customer facing environment and wants to influence how we engage, retain, and grow our customer base as we scale. About the Role We're looking for a proactive Customer Success Manager to join our growing team and own end to end customer relationships across our cloud cost optimisation offering. You'll be responsible for guiding customers through onboarding (non technical), running regular check ins, and serving as the primary point of contact for customer finance and operations teams. The role will also include leading quarterly finance focused reviews with CFOs and senior stakeholders to help customers optimise cloud spend and drive business outcomes. As one of the early hires in the customer success function, you'll have the opportunity to build out processes from the ground up, shape best practices, and directly influence how we deliver value to customers as we scale. Key Responsibilities Customer Success & Expansion (Primary Focus) Account Ownership: Own customer relationships post sale, acting as the key point of contact for finance and operations stakeholders. Customer Engagement: Run regular customer calls and quarterly business reviews (QBRs) with finance leadership (CFOs, FP&A, FinOps). Clearly articulate value prop and future opportunities for efficiency. Business Partner & Value Optimisation: Partner with customers to identify opportunities for efficiency, improved reporting, and cost transparency. Account Health: Maintain accurate account health data and ensure customers are achieving expected value from the platform. Retention & Risk Management: Proactively identify risks to account retention or satisfaction and take steps to mitigate. Internal Collaboration Cross Functional Collaboration: Coordinate internally with Product, Sales, and Operations to ensure customer needs are met. Process Setup: Support basic flow building and operational setup for customer accounts. This will be the first CS hire so there is incredible opportunity to build processes from the ground up. What We Are Looking For Experience 5+ years in B2B SaaS with consistent attainment in mid market motions within Customer Success/Account Management. Experience building strong relationships and strategic partnerships with customers. Background or familiarity with AWS is a plus (but not required). Background or familiarity with Finance, FinOps, or cloud infrastructure is a plus (but not required). Skills and Competencies Strong communicator and relationship builder who acts as a strategic business partner to customers. Comfortable engaging with finance stakeholders and interpreting billing or cost data. Strong documentation, CRM, and project coordination habits. Curious, coachable, and excited to shape a new function from scratch. Excited by the opportunity to create and refine processes from scratch in a fast growing environment. Why Join Cloud Capital? We're tackling one of the biggest unsolved problems in SaaS: helping CFOs manage and optimise cloud spend without taking on commitment risk. Backed by $7.7M in funding from top US and European investors, our experienced founding team has lived this pain firsthand, and built and exited companies before. Our platform is already used by fast scaling, VC backed startups spending millions on cloud. It gives finance leaders visibility, control, and savings, without locking them into rigid deals. It's a uniquely differentiated solution in a huge and growing market. This is a career defining opportunity with serious upside: a leadership level base, meaningful equity, full benefits, and the chance to shape a breakout company from day one. We move fast, operate with high trust, and believe: Truth beats consensus - we surface what's real, fast. Debate is healthy - we challenge ideas, not people, then align and commit. Bias for action - we make smart bets and learn by doing. Ownership matters - see it, fix it, share it. Location This is a hybrid role currently based in Farringdon, London, with an expectation of 3 in office days per week for hands on team collaboration, faster coaching and culture building. Occasional travel for team offsites and company wide gatherings is expected. How to Apply Please send your resume, a short note on why this role excites you, and examples of past sales playbooks you have built and teams you have scaled to . We review every application and respond within one week. Cloud Capital is committed to building a diverse and inclusive team. We welcome applicants from all backgrounds, experiences, and perspectives. If you are unsure you meet every requirement, please apply - we value potential and growth. No recruiters please.
Overview Application Deadline: 2 April 2026 Department: Finance Employment Type: Fixed Term Contract Location: UK Remote Reporting To: Senior Director Financial Control Description Discover OneOcean: OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group. Owned by Lloyd's Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast-moving innovator with the strength and stability of one of the world's most trusted maritime institutions. At the heart of OneOcean is a portfolio unlike any other in maritime. A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world. Our Mission: Our mission is clear. In the race to zero emissions, our research, advisory and technical expertise and industry-firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance. Why Join OneOcean Crew? Legacy & Innovation: We were created more than 260 years ago as the world's first marine classification society to improve and set standards for the safety of ships. Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. Navigating the position: Director, Financial Operations Director, Financial Operations is a global role, leading the combined financial operations teams across the UK, Canada, Europe, Singapore and the Philippines. The role needs to be able to manage across these locations, and therefore the location is flexible & reports to Senior Director, Financial Control, based in the UK. You will oversee and enhance the performance of the Finance Operations team, ensuring efficient and effective financial processes and improving internal controls and the organisation's working capital. You will be responsible for leading and managing the Accounts Payable, Accounts Receivable and Billing global teams. This role involves overseeing the day-to-day financial operations, ensuring compliance with financial regulations, and implementing process improvements to enhance efficiency and accuracy. You will work closely with the Senior Director, Financial Control and other internal stakeholders to support the company's financial goals and strategic initiatives. Please note this is a 10 month fixed term contract Key Responsibilities Financial Operations: Oversee all aspects of financial operations, including accounts payable, accounts receivable and billing functions Compliance: Ensure compliance with financial regulations, accounting standards, and internal policies. Process Improvement: Identify and implement improvements in financial processes and systems to enhance efficiency and accuracy. Control Environment: Ensure a strong documented control environment, with clearly identified risks and controls and desktop procedures for the transactional teams Team Management: Lead, mentor, and develop the finance operations team. Performance Management: Ensure a clear set of KPI's are in place for all processes, which are tracked against targets and actions taken to address any adverse trends. Audit Coordination: Coordinate with external auditors and manage the audit process. Stakeholder Collaboration: Work with internal stakeholders to provide financial insights and support business initiatives. Risk Management: Identify financial risks and develop mitigation strategies. Skills, Knowledge & Expertise Educational Attainment Bachelor's degree in business, Marketing, Finance, or a related field. Professional Background Extensive experience in finance operations, with at least 5 years in a leadership role. Expected Areas of Competence: Strong Understanding of Financial Regulations and Compliance. Knowledge of financial regulations (IFRS, GAAP) and compliance requirements. Ability to identify compliance risks and implement mitigation strategies. Experience in preparing for audits and ensuring adherence to standards. Excellent Analytical and Problem-Solving Skills Proficient in analysing financial data to identify trends and areas for improvement. Critical thinking skills for developing actionable solutions. Experience in creating clear, insightful financial reports. Proven Ability to Lead and Develop High-Performing Teams Experienced in managing and mentoring teams to foster accountability. Skilled in setting goals and providing feedback to drive performance. Committed to identifying and nurturing talent for growth. Exceptional Communication and Collaboration Skills Ability to convey complex financial information clearly to diverse audiences. Proven track record of cross-functional collaboration to achieve goals. Strong interpersonal skills for building relationships with stakeholders. Experience with Financial Software and Systems, Including ERP Systems Familiarity with financial software and ERP systems (e.g., SAP, Oracle). Experience in implementing and optimising financial systems. Ability to leverage technology for accurate data management and reporting. Job Benefits Private Medical Insurance: Private Medical Insurance: Comprehensive medical insurance, 24/7 GP helpline, and perks like cinema nights, coffee treats, Apple watch offers, fitness discounts, and spa indulgences. BUPA's Cashback: BUPA's Cashback: Get cashback on dental, eyewear, physio, and enjoy thorough BUPA health assessments to keep you in prime sailing condition. Employee Assistance Programme - from confidential counselling to financial and legal guidance. Aviva Pensions: Matching pension contribution up to 5% Life Assurance: Secure 4x your base salary.
Mar 05, 2026
Full time
Overview Application Deadline: 2 April 2026 Department: Finance Employment Type: Fixed Term Contract Location: UK Remote Reporting To: Senior Director Financial Control Description Discover OneOcean: OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group. Owned by Lloyd's Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast-moving innovator with the strength and stability of one of the world's most trusted maritime institutions. At the heart of OneOcean is a portfolio unlike any other in maritime. A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world. Our Mission: Our mission is clear. In the race to zero emissions, our research, advisory and technical expertise and industry-firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance. Why Join OneOcean Crew? Legacy & Innovation: We were created more than 260 years ago as the world's first marine classification society to improve and set standards for the safety of ships. Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. Navigating the position: Director, Financial Operations Director, Financial Operations is a global role, leading the combined financial operations teams across the UK, Canada, Europe, Singapore and the Philippines. The role needs to be able to manage across these locations, and therefore the location is flexible & reports to Senior Director, Financial Control, based in the UK. You will oversee and enhance the performance of the Finance Operations team, ensuring efficient and effective financial processes and improving internal controls and the organisation's working capital. You will be responsible for leading and managing the Accounts Payable, Accounts Receivable and Billing global teams. This role involves overseeing the day-to-day financial operations, ensuring compliance with financial regulations, and implementing process improvements to enhance efficiency and accuracy. You will work closely with the Senior Director, Financial Control and other internal stakeholders to support the company's financial goals and strategic initiatives. Please note this is a 10 month fixed term contract Key Responsibilities Financial Operations: Oversee all aspects of financial operations, including accounts payable, accounts receivable and billing functions Compliance: Ensure compliance with financial regulations, accounting standards, and internal policies. Process Improvement: Identify and implement improvements in financial processes and systems to enhance efficiency and accuracy. Control Environment: Ensure a strong documented control environment, with clearly identified risks and controls and desktop procedures for the transactional teams Team Management: Lead, mentor, and develop the finance operations team. Performance Management: Ensure a clear set of KPI's are in place for all processes, which are tracked against targets and actions taken to address any adverse trends. Audit Coordination: Coordinate with external auditors and manage the audit process. Stakeholder Collaboration: Work with internal stakeholders to provide financial insights and support business initiatives. Risk Management: Identify financial risks and develop mitigation strategies. Skills, Knowledge & Expertise Educational Attainment Bachelor's degree in business, Marketing, Finance, or a related field. Professional Background Extensive experience in finance operations, with at least 5 years in a leadership role. Expected Areas of Competence: Strong Understanding of Financial Regulations and Compliance. Knowledge of financial regulations (IFRS, GAAP) and compliance requirements. Ability to identify compliance risks and implement mitigation strategies. Experience in preparing for audits and ensuring adherence to standards. Excellent Analytical and Problem-Solving Skills Proficient in analysing financial data to identify trends and areas for improvement. Critical thinking skills for developing actionable solutions. Experience in creating clear, insightful financial reports. Proven Ability to Lead and Develop High-Performing Teams Experienced in managing and mentoring teams to foster accountability. Skilled in setting goals and providing feedback to drive performance. Committed to identifying and nurturing talent for growth. Exceptional Communication and Collaboration Skills Ability to convey complex financial information clearly to diverse audiences. Proven track record of cross-functional collaboration to achieve goals. Strong interpersonal skills for building relationships with stakeholders. Experience with Financial Software and Systems, Including ERP Systems Familiarity with financial software and ERP systems (e.g., SAP, Oracle). Experience in implementing and optimising financial systems. Ability to leverage technology for accurate data management and reporting. Job Benefits Private Medical Insurance: Private Medical Insurance: Comprehensive medical insurance, 24/7 GP helpline, and perks like cinema nights, coffee treats, Apple watch offers, fitness discounts, and spa indulgences. BUPA's Cashback: BUPA's Cashback: Get cashback on dental, eyewear, physio, and enjoy thorough BUPA health assessments to keep you in prime sailing condition. Employee Assistance Programme - from confidential counselling to financial and legal guidance. Aviva Pensions: Matching pension contribution up to 5% Life Assurance: Secure 4x your base salary.
As a Billing Manager, you will be responsible for overseeing and managing the billing department's day-to-day activities. You will ensure accurate invoicing, maintain client accounts, ensure compliance, and improve processes to enhance efficiency and customer satisfaction. Key Responsibilities include: Manage the entire billing cycle, from data entry to final invoice delivery to our clients. Ensuring all invoices are accurate, compliant with policies/regulations, and reconcile with the AR ledger. Where necessary ensure the uploading of invoices to client portals is carried out efficiently. In conjunction with Credit Management handle billing inquiries, disputes, and support the collections efforts. Collaborate with other departments and clients to ensure PO data is maintained accurately. Analyse and where necessary enhance billing procedures to maintain the efficiency and accuracy of the process. Update the Group Treasury team on sales activity for cash flow purposes. Uploading of sales invoices to our funding partner. Prepare reports on billing metrics and KPI's. Support other operational initiatives and special projects as required. About you: Fluent in English; additional languages are a plus. Prior Billing & Finance experience required (ideally within the staffing sector). Proficiency in Microsoft Office Suite; experience with Bullhorn, Sage and RSM InTime would be preferred. Problem-solving mindset supporting an international team to deliver exceptional service delivery focused on continuous improvement in a fast-paced environment. Highly detail-oriented with excellent organisational and multitasking abilities. Ability to communicate effectively both orally and in writing. Able to perform well under pressure with the ability to meet tight deadlines. Able to work independently as well as collaboratively in a team setting. About ersg Set up in 2008, ersg is an award winning, international leader in staffing services to the global energy and built environment markets. We work with major international companies through to smaller independent businesses to enable their projects to be facilitated effectively throughout the entire project life cycle. Whilst headquartered in London, our global business has over 200 staff with offices across Europe, North America and Asia. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all staff job applicants. We do not discriminate against staff or applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Mar 05, 2026
Full time
As a Billing Manager, you will be responsible for overseeing and managing the billing department's day-to-day activities. You will ensure accurate invoicing, maintain client accounts, ensure compliance, and improve processes to enhance efficiency and customer satisfaction. Key Responsibilities include: Manage the entire billing cycle, from data entry to final invoice delivery to our clients. Ensuring all invoices are accurate, compliant with policies/regulations, and reconcile with the AR ledger. Where necessary ensure the uploading of invoices to client portals is carried out efficiently. In conjunction with Credit Management handle billing inquiries, disputes, and support the collections efforts. Collaborate with other departments and clients to ensure PO data is maintained accurately. Analyse and where necessary enhance billing procedures to maintain the efficiency and accuracy of the process. Update the Group Treasury team on sales activity for cash flow purposes. Uploading of sales invoices to our funding partner. Prepare reports on billing metrics and KPI's. Support other operational initiatives and special projects as required. About you: Fluent in English; additional languages are a plus. Prior Billing & Finance experience required (ideally within the staffing sector). Proficiency in Microsoft Office Suite; experience with Bullhorn, Sage and RSM InTime would be preferred. Problem-solving mindset supporting an international team to deliver exceptional service delivery focused on continuous improvement in a fast-paced environment. Highly detail-oriented with excellent organisational and multitasking abilities. Ability to communicate effectively both orally and in writing. Able to perform well under pressure with the ability to meet tight deadlines. Able to work independently as well as collaboratively in a team setting. About ersg Set up in 2008, ersg is an award winning, international leader in staffing services to the global energy and built environment markets. We work with major international companies through to smaller independent businesses to enable their projects to be facilitated effectively throughout the entire project life cycle. Whilst headquartered in London, our global business has over 200 staff with offices across Europe, North America and Asia. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all staff job applicants. We do not discriminate against staff or applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
