Office Administrator (Maternity Cover)

Key Responsibilities

• Managing reception duties, including answering and directing incoming calls
• Inputting customer orders using an in-house system
• Handling customer queries in a professional and timely manner
• Tracking customer orders and providing updates as required
• Making telesales calls to existing and prospective customers
• Supporting the marketing function by issuing promotional materials using Microsoft Publisher (approximately every three weeks)
• Updating product information on the company website

Candidate Requirements

• Strong communication and customer service skills
• High attention to detail with good organisational abilities
• Confident using computers and keen to learn new system
• Ability to work effectively as part of a team and on own initiative
• Previous experience in administration, customer service, or telesales is desirable but not essential

What's on Offer

• Full training provided
• Stable Monday-Friday working hours
• Supportive and friendly team environment