Deputy Store Manager

Deputy Store Manager - Charity Retail Superstore

Location: Oxford, Oxfordshire
Salary: 27,000 - 29,000 per annum (dependent on experience)
Hours: Full-time (37.5 hours per week, including weekends)

Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm

A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation. This is more than a shop, it's a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people.

About the Role

As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store. You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants.

Key Responsibilities:

• Support the Store Manager in all areas of store operations and deputise in their absence
• Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets
• Oversee shop floor standards, health and safety checks and day-to-day operational excellence
• Support stock control and ensure smooth coordination with the collections and deliveries team
• Contribute to financial performance through accurate till procedures and cost controls
• Help maintain a welcoming, inclusive, and purposeful retail environment in line with the charity's values

About You:

Essential:

• Previous retail leadership experience and a strong customer focus
• Strong leadership and delegation skills
• Excellent communication, organisation and time management
• Ability to work weekends on a rota basis
• Experience working with vulnerable individuals or those with challenging behaviours would be advantageous
• Passion for sustainability and social impact
• Experienced gained within a charity retail setting would be advantageous

Why Apply?

• Join a purpose-driven organisation making a difference in Oxfordshire
• Work in a values-led environment with a focus on community, inclusion and sustainability
• Help transform lives while developing your own leadership career
• Competitive salary and supportive team culture

Ready to step into a meaningful retail management role?

Apply today and be part of something bigger.

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