Office Administrator

Office Administrator

Location: Tongham, Surrey

Hours: Full-time, Monday Friday, 09 00 (office-based) 1 x hour for lunch

Salary: Salary around £24-25k per annum

Application deadline: Friday 13th February
Potential start date: Monday 16th March

About Our Client

They are a leading travel and expeditions company delivering life-changing adventure experiences for young people across a wide range of global destinations. Their work is dynamic, meaningful, and driven by a passion for travel, personal development, and operational excellence.

The Opportunity

They are looking for an organised, proactive, and detail-oriented Office Administrator to support their administrative operations. Based in their Tongham office, this role sits at the heart of the business and plays a vital part in supporting clients, internal teams, and expedition delivery.

Working within a small, close-knit team and reporting to the Office Manager, you will be a key point of contact for clients, parents, and schools, while ensuring that office systems and processes run smoothly, accurately, and efficiently.

The Role

This is a varied and hands-on role with a broad remit across administration, communication, and data management. You will provide administrative support across the full expedition lifecycle from initial sale through to departure and post-expedition operations.

Key Responsibilities

• Act as a central point of contact for internal and external communications, including correspondence parents, schools, and partners.
• Supporting the Office Manager and Expedition Managers with daily administrative tasks.
• Handle sensitive and personal data in strict compliance with GDPR regulations.
• Provide administrative support for the Expedition Managers throughout the expedition preparation cycle, including: Sales and marketing materials, including creating posters, sending marketing emails. / Updating and housekeeping of CRM system / Supporting our client's yearly conference with leaders and teachers / Pre-departure and operational documentation.
• Ensure office procedures and business processes are completed accurately and on time.
• Manage and maintain the CRM system, ensuring data accuracy and maximising its effectiveness.
• Opportunities to learn and develop in the wider business.

About You

The successful candidate will be:

• Highly detail-oriented, with a strong commitment to accuracy and quality.
• Proactive, enthusiastic, and motivated to improve and support systems and processes.
• Confident and professional in both written and verbal communication, including answering incoming calls.
• Customer-focused, with excellent client service skills.
• A logical thinker with strong problem-solving abilities.
• Well organised, efficient, and able to prioritise a varied workload.
• A team player who enjoys working in a small, supportive environment.
• Passionate about travel, outdoor adventure, and working in a purpose-driven business.
• Happy working full-time in an office-based role.
• Hold a UK Driver s License.
• Lives within 1 hour distance from Farnham, Surrey.