185 jobs found

Senior Manager, Lead UX Strategist and Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Team and the Opportunity At EY Studio+, the work we do cuts across every sector and reaches deep into the interactions, choices and experiences people encounter every day. We want to help people make better, more effective choices and solve their most pressing problems. We work with organisations to create transformative services, products and experiences that will make the world an easier, more meaningful, and sustainable place to live and work. Our aim is to help clients transform their customer-facing commercial functions and business outcomes through developing and implementing Customer & UX strategies, digital solutions, user-centric services, operating models, and optimised products, experiences, marketing, and sales. What we are looking for: We are seeking a dynamic and experienced UX Strategist & Product Manager to join our Business Consulting - Customer Transformation Team. This is a hybrid position that seeks an expert capable of bringing clarity to client solutions and effectively implementing those solutions. This role requires strong communication and human-centred design skills to build confidence in clients as they advance their growth strategies. Your role will be to lead and grow a team of UX Strategist & product managers while aligning market, business and customer needs to develop validated, innovative solutions that help our clients push their growth agenda forward with confidence. The ideal candidate passionate about using human-centred design methods to solve complex client challenges, validate solutions through prototyping and effectively communicate the rationale behind those solutions to clients and stakeholders to drive optimal business decisions and outcomes. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Product Conceptualisation and Testing Utilise human-centred design methodologies to ideate, co-design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design-led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Requirements Development and Implementation Collaborate with clients to identify customer needs, conceptualise innovative product solutions, and guide the implementation of these solutions. Collect, prioritise, and translate comprehensive product requirements into features and user stories. Work closely with cross-functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Proficient in project management methodologies, including Agile and Waterfall, with the ability to adapt these approaches to project needs. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks, and developing mitigation strategies. Creative Communication & Stakeholder Engagement Clearly articulate complex ideas, present product strategies, and design concepts, using storytelling to engage stakeholders and convey solution value. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co-designing solutions to drive successful outcomes. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user-centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills,Qualificationsand attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user-centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross-functional teams. Strong analytical, problem-solving, and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship-building and interpersonal skills. To qualify for the role, you must have Extensive experience in a customer practice. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer-centred technology solutions, digital transformations, and design-led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

Senior Manager, Planning. Hybrid Remote. London (West End). Competitive AKT (pronounced "act") is The Personal Performance Company with multi award-winning body care that may change your life. Founded by West End stars Ed Currie and Andy Coxon, AKT is by and for those who are "Born to Perform" - on the stage, at work, or in life. In 2020, The Deodorant Balm made its stunning debut to rave reviews and awards from Vogue, GQ, Esquire, and Harper's BAZAAR. Plastic-free, aluminium-free, and gender-free, The Deodorant Balm instantly resonated with those looking for a natural deodorant that genuinely worked. Five fragrances and over 700,000 happy armpits later, The Deodorant Balm is already becoming a household name. To this day, every new AKT product is put through its paces by London's hard-working theatre community to ensure it lives up to the high standards of its founders. As a rule, AKT's products don't break character - ever. It's this effectiveness that has propelled AKT from the backstage to bathroom cabinets, bedside tables, duffel bags, and carry on luggage worldwide. And the good news is - the performance is just getting started. About The Role: As the Planning Lead, you will work cross functionally with Commercial, Marketing, Finance, Operations, Customer Supply Chain, and Executive Leadership to align demand, supply, inventory, and lifecycle decisions through the S&OP process. You will be expected to challenge constructively, surface trade offs clearly, and enable timely executive decision making. Externally, the role interfaces indirectly with manufacturing partners, 3PLs, and planning system vendors to inform capacity, constraints, and planning assumptions S&OP : Design, implement, and lead a structured S&OP cadence that aligns commercial, finance, and operations around a single, decision ready plan Integrated Planning: Consolidate demand, supply, and inventory inputs into a unified plan that balances service levels, inventory health, and financial targets. Executive Decision Support - Translate planning data into concise executive recommendations, highlighting risks, scenarios, and commercial trade offs to support fast, confident decision making. Lifecycle Governance: Own launch, transition, and exit planning to minimise obsolescence, optimise availability, and protect margin across markets. Scenario & Risk Management: Proactively model supply, demand, and logistics risks across UK, USA, and Europe, implementing mitigation plans to safeguard service and profitability. Performance & Reporting: Own planning and commercial reporting, delivering clear visibility on forecast accuracy, service, inventory, and working capital performance. Team Leadership: Lead and develop the planning team, embedding robust standards, analytical rigour, and accountability to build a high performing function. Cross Functional Partnership: Act as the senior planning partner to Finance, Commercial, Operations, and external retail stakeholders, ensuring plans are credible, aligned, and trusted across the organisation About You: Advanced Excel / planning analytics capability Integrated Planning & S&OP; end to end S&OP / IBP design, cadence, and governance - how to translate commercial strategy into executable supply plans Scenario planning (upside, downside, constraints) and risk quantification Financial & Commercial Acumen; Understanding of forecast bias, revenue vs volume dynamic and how planning decisions impact cash, COGS, and service Proven experience leading cross functional planning discussions Line management experience of planners or analysts Planning in environments with imperfect data and volatility Experience in fast growth, SKU complex, or multi channel environments International / multi region planning experience Backstage Perks: Make a real impact on our next act by joining AKT at an exciting stage of growth, following our recent USA, Australia and New Zealand launches. Flexible working: work from home, at our Oxford Circus office (which comes with gym access), or in co working spaces across the UK. We'll reimburse you if you prefer a co working space over working from home. Monthly team days in London to connect with the AKT ensemble. Be part of a collective of creatives where the arts underpin everything we do. A funny, kind, and inclusive work environment - we are banter, but we get sh t done. Allowance for products to give you the confidence to step onto the stage and perform. Intervals encouraged: 36 days holiday, including bank holidays (pro rata for part time roles) Pension contribution matching via salary sacrifice up to 5% of your salary. Everybody is welcome AKT London is for everyone. We believe that an inclusive work environment and a diverse, empowered team are key to achieving our mission. Our products are gender free and built for every BODY to help give them the confidence to step onto their stage - whatever that may be - and PERFORM. Our work environment is no different. AKT London is an equal opportunity employer. We do not discriminate on the basis of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We commit to a focused and sustained action to dismantle racist systems, policies, practices, and ideologies within ourselves and our networks. We have zero tolerance for intolerance. With our Founders belonging to a minority community, we commit to difference and diversity from the beginning, and we know what a rich and creative work environment can cultivate. Anybody and everybody, to whoever is reading: we welcome you! If you're a driven and hungry professional with a passion for beauty and sustainability, and you're ready to make a significant impact in a fast growing start up, we'd love to hear from you. Join us in redefining personal care while looking after our planet!

Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. A newly created role has arisen within our Origination department at PIC: we are recruiting for aHead of Transition Programme Managementto join our Transitions function, which plays a critical role in the management and delivery of transition projects for clients. This involves delivering efficient project management processes, standards, and governance frameworks to reduce cost, mitigate risks and drive value across the Company. The purpose of this role is to engage and develop strong working relationships with stakeholders at all levels to ensure key internal departments (Operations, Origination, Finance, Finance Actuarial, IT, Longevity Risk Management, Information Management, Legal and Risk) and PIC's third parties (Administration, Legal, Communications, Actuarial) to ensure that transition processes deliver on our commitments to clients and quality into the business. You will partner with our Co-Heads of Transition Management to deliver strong business outcomes relating to systems, processes, and technology improvements and automation as appropriate, which deliver positive outcomes for the Company brand and market reputation as well as for our policyholders on a consistent basis. Specific accountabilities assigned to the role of Transition Programme Manager: Programme Leadership: Lead and manage a programme comprising multiple, concurrent client-facing transition projects, ensuring cohesive delivery and oversight. Project Governance: Establish and maintain appropriate project governance, including reporting, documentation, and controls in line with internal standards. Escalation: Act as a primary escalation point for clients, transition managers or third parties, ensuring a professional and responsive service that meets or exceeds expectations. Planning and Scheduling: Oversee detailed programme planning, project scheduling, and resource allocation to ensure timely delivery across all workstreams. Budget Management: Manage the overall programme budget (multi-million-pounds), including individual project cost tracking, forecasting, and reporting. Ensure cost efficiency and accountability. Stakeholder Management: Collaborate with internal stakeholders (Origination, Operations, HR, Finance, etc.) and external partners to align project objectives and deliverables with financial and human resource capacity. Risk and Issue Management: Proactively identify and manage programme risks, issues, and dependencies, ensuring effective resolution or escalation. Team Leadership: Provide leadership, guidance, and development support to Transition Managers and connected internal teams and third parties across the programme. Quality Assurance: Monitor the quality of project deliverables to ensure they meet business requirements and client satisfaction standards. Keeps informed of industry trends, market developments, regulatory changes in insurance/financial services as well as best practices relating to the Transition Experience: Proven track record of successfully delivering large, complex programmes, ideally across insurance, financial services. Demonstrated experience of managing multi-million-pound departmental budgets. Experience in leading client facing onboarding programmes at scale. Track record of delivering measurable outcomes in terms of client satisfaction, operational efficiency and commercial performance. Significant experience working with executive stakeholders and cross-functional teams. Demonstrated ability to introduce and embed governance frameworks and risk management processes. Evidence of fostering a high-performance culture and developing strong project managers. Experience in budget management, and performance reporting. Experience in developing effective monitoring and quality control processes. Knowledge: Deep understanding of programme and project management methodologies. Strong knowledge of insurance operations, client onboarding and transition processes. Awareness of governance, compliance and risk frameworks. Familiarity with change management principles and application to complex client projects. Skills Exceptional leadership and people management skills, able to inspire, coach and motivate a diverse team. Excellent stakeholder management and influencing skills, with the ability to engage credibly at Senior Executive levels Strong analytical and problem-solving abilities, with structured approach to issue resolution. Highly effective communication skills (written, verbal and presentation) with the ability to distil complex information into clear, actionable insights. Ability to balance strategic vision with hands on delivery oversight. Skilled at driving continuous improvement, innovation and best practice adoption. Commercial judgement and analytical mindset with the ability to analyse data and make informed decisions. Good working knowledge of MS Excel, MS PowerPoint, MS Word and Power BI. DEI at PIC: At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.

An exciting opportunity has arisen for a field-based Supply Chain Auditor to join the Household Supply Chain team on a full-time basis. Home Insurance is a key pillar of Admiral's diversification strategy. Since establishing the department just over 10 years ago, Admiral Home Insurance has grown to be one of the largest home insurers in the UK. With plans to not just maintain, but accelerate growth, we are looking for an outstanding, insurance claims auditor, to undertake ongoing performance audits and quality assurance of our Admiral Repair Network claims suppliers (drying restoration and building repairs) across to cover the far north and Scotland area. The role will also include an element of governance and process management supporting with work on agreed schedule of rates and claims philosophies. You will have close interaction and working relationships with our Supplier Relationship Managers, internal claims teams and supplier partners. Through this work, you will identify and help develop best practice which will allow new controls that deliver excellent audit outcomes to reduce claims costs, improve processes and customer experience. Extensive UK travel will be required as the role will include a large amount of site auditing - during and or post completion of repairs. Reporting directly to the Supply Chain Operations Manager, you will be operating in an agile environment, working with a high degree of autonomy within the supply chain team. Main Duties: Develops and implements strategies and initiatives that support the goals and objectives of Admiral's Home Insurance department Supports the supply chain to deliver on agreed targets and service delivery Lead audits across key supply chain categories, producing reports with technical recommendations Proactively engages with all stakeholders in a timely to manage processes and meet required governance standards Analyse compliance with contractual SLA, KPIs and terms/conditions Maintain concise and accurate audit files Support our wider audit teams Analysis and benchmark to identify opportunities that can improve the efficiency and effectiveness of the supply chain Undertake benchmark exercises and maintain supplier philosophy documents to ensure quality optimisation Develops and maintains strong relationships with internal stakeholders, Supplier Relationship Managers to ensure high levels of service delivery and quality Seeks ways to improve innovation in processes, reduce costs and risk, also stimulate performance improvement Maintains commercial awareness of the household market and associated categories, understand competitor activity, regulatory and legislative developments Acts as a subject matter expert for everything audit related within the supply chain department Key Skills, Qualifications and Experience Essential: Experience of audit processes, in a Household claims environment Exposure to schedule of rates and insurance reinstatement contractors Excellent communication, negotiation and stakeholder management skills Strong interpersonal skills, with the ability to build and maintain strong relationships Analytical and problem-solving skills, with the ability to make data-driven decisions Proven track record of identifying and delivering both cost and quality improvements Ability to balance and effectively prioritise a varied workload Desirable: Experience working at a Home Insurer or large intermediary Dip/Cert CILA/CII and/or MCIOB/MRICS or working towards Understanding of Corelogic Admiral: Where You Can We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We're committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service. Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave. We're proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We're fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics. Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.

The Leak Detection Technician is responsible for identifying, investigating, and reporting water leaks within client water distribution networks. Working closely with the geospatial team and the Origin Orbit Project Manager, the role focuses on investigating Points of Interest (POIs) generated for leakage detection and supporting client water efficiency objectives. This position contributes directly to reducing water loss, protecting network assets, and maintaining a reliable water supply for customers. The role involves the use of advanced acoustic, correlator, and pressure monitoring technologies, accurate data reporting, and close collaboration with repair teams and clients. The Leak Tech also supports research, innovation, and continuous improvement initiatives within the business. Roles and Responsibilities Leak Detection & Investigation Investigate Points of Interest (POIs) provided by the Origin geospatial team. Conduct on-site leak detection surveys using acoustic, correlator, and pressure monitoring equipment. Perform step-testing and flow/pressure analysis to identify leakage zones. Pinpoint and verify leak locations to support efficient and cost-effective client repairs. Monitoring, Reporting & Data Management Record all field findings accurately using handheld devices, GIS systems, and company reporting tools. Produce reports of leak locations, type, severity, and any repair activities undertaken. Track and monitor leak repair progress and confirm resolution through re-surveys and post-repair validation. Operational & Technical Support Support repair crews by accurately marking leak locations and providing technical assessment of leaks. Assist in achieving KPI targets related to leakage detection, repair, and reduction. Maintain, calibrate, and operate leak detection equipment in accordance with manufacturer standards. Maintain customer & stakeholder engagement by providing advice and communicating with the relevant parties. Continuous Improvement & Innovation Stay informed on new leak detection technologies and best practices. Contribute to R&D and innovation projects aimed at improving product and service performance. Provide constructive feedback to equipment suppliers and internal teams to refine detection processes. Support the training and mentoring of new or less experienced team members. Outputs Accurate detection and reporting of network and private-side leaks. Timely and reliable delivery of survey data and reports. Achievement of KPI and performance targets for leakage reduction. Verified leak repairs confirmed through post-repair validation. Continuous contribution to operational improvements and innovation. HSEQ Responsibilities Familiarise with the Origin Policies & Safe Systems of Work, including the policies on HSEQ and Risk Management. Promote a culture of safety, environmental, sustainability and quality. Ensure that all work conducted is done so while maintaining industry leading HSEQ standards. Actively participate in any job or HSEQ training or instruction by or on behalf of Origin Tech or its clients. Work under Safe Systems at Work and contribute as required to Toolbox Talks. Contribute to "stop the job" policy and positive company safety culture. Keep all equipment and vehicles in safe, compliant working condition and ensure calibration standards are met. Role Requirements Proven experience in leak detection and water network operations. Strong understanding of water distribution networks, hydraulics, and leakage management principles. Skilled in the use of acoustic, correlator, tracer gas, and digital leak detection technologies. Competent in the use of GIS platforms, data logging, and analysis tools. Understanding of industry standards. Knowledge of step-testing and flow/pressure analysis techniques. Familiarity with equipment calibration and maintenance processes. Additional Desirable Skills Excellent problem-solving and analytical skills. Strong communication and interpersonal skills with the ability to engage with clients and colleagues. High attention to detail and accuracy in recording and reporting. Ability to work independently and collaboratively within field-based teams. Organised, proactive, and able to manage workloads effectively under changing priorities. Physically fit and comfortable working outdoors in varied conditions. Flexible approach to working hours, including occasional evenings, nights, or weekends. Full, clean UK driving licence. Adaptable, dependable, hard-working, able to listen to advice and feedback, and highly motivated. Benefits We Offer Competitive Salary (Reviewed regularly) • 28 Days holiday allowance (plus Bank holidays) • Private Health Insurance • 8% Company Pension • Paid Overtime • Career progression opportunities • Permanent, Full Time Role - 40 hours per week, Monday to Friday (overtime as required) • Location - Base Locations - Team Valley, Gateshead; Field Based - Role may involve National and International travel as required to meet the needs of the business • Right to work in the UK required - no visa sponsorship available for this role

Solace Global Risk provides intelligence-led risk management, tracking, monitoring, and response services to organisations operating in complex and high-risk environments. We support clients across corporate security, travel risk, duty of care, and operational resilience, helping decision-makers protect their people, assets, and reputation. Solace Global Risk is looking for a commercially driven Senior / Business Development Manager to accelerate new business growth across our Travel Risk Management and Security solutions. This role is focused on building high-quality pipeline, winning new clients, and positioning Solace as a trusted risk and intelligence partner to senior security, risk, and operational leaders. You'll own the end-to-end sales cycle for your prospects, building trusted relationships with senior stakeholders in multinational organisations, NGOs, Private Clients, higher education, and professional services. This is a consultative role, requiring credibility, curiosity, and the ability to translate complex risk challenges into clear commercial value. This role suits someone who can confidently engage at Head of Security level or equivalent, understands the operational realities of corporate travel, and can translate complex risk challenges into clear, high-value solutions. Solace Global Risk offers a competitive compensation package alongside an inclusive and nurturing atmosphere that values creativity, collaboration, and performance. Key Objectives: Build and execute a pipeline plan to achieve monthly/quarterly revenue targets. Identify and secure new client opportunities across agreed sectors and territories. Convert inbound leads and proactively generate outbound opportunities. Work closely with Solace Operations and Intelligence teams to support sales conversations. Position solutions such as travel risk management, intelligence, protective services, traveller tracking, family office support, incident response, advisory, and training. Maintain accurate forecasting and opportunity documentation on company CRM. Respond to RFP/RFI opportunities with clear value-based messaging and win themes. Lead proposal creation, pricing, and commercial negotiation with support from operational and technical SMEs. Present confidently to senior decision-makers (Security, Risk, HR, Operations, Private Individuals, Procurement). Work closely with Client Success / Account Management to ensure clean handovers and strong retention/expansion. Represent the business professionally at events, roundtables, and industry forums. Ensure sales activities align with compliance, data protection, and ethical standards. Maintain disciplined sales hygiene: activity tracking, pipeline updates, stage definitions, and close plans. Feed market intelligence, competitive insights, and client feedback back into the business Required Skills and Qualifications: Proven track record in B2B new business sales (ideally consultative, solution-led selling). Experience selling into at least one of: security, risk, travel management, SaaS/platforms, insurance assistance, or professional services. Strong capability engaging senior stakeholders and navigating procurement processes. Excellent written and verbal communication, able to simplify complex risk topics. Confident with CRM (HubSpot/Salesforce/etc), pipeline management, and forecasting. Self-starter with strong planning, resilience, and follow-through. High level of professionalism, integrity, and discretion. Desirable Skills and Qualifications: Experience in travel risk management, corporate security, GSOC/incident response, assistance, or crisis management services/equivalent. Familiarity with travel risk standards and concepts (e.g., ISO 31030) and duty of care expectations. Experience selling to multinational corporations, NGOs, higher education, or energy/mining/logistics. Understanding of journey management/traveller tracking technology and platforms. Exposure to global or high-risk operating environments Existing network in relevant sectors What Success Looks Like Consistent creation of high-quality, winnable pipeline Strong win rates and forecast accuracy Trusted relationships with senior client stakeholders Positive feedback from clients and internal delivery teams High standards of CRM hygiene, with accurate, timely updates and complete data to support forecasting and reporting Why Solace Global Risk We value collaboration, innovation, and a customer-centric approach. Join us to make a real impact, contribute to our growth, and thrive in a supportive environment that values your creativity and drive. Location London/Poole UK (Hybrid/Remote) - with travel as required

Vice President - Team Leader of Client Service page is loaded Vice President - Team Leader of Client Servicelocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. OVERVIEW OF THE DEPARTMENT/SECTION MUFG has a developing and thriving Transactional Banking business, headquartered in Tokyo and spanning all continents. Transaction Banking, EMEA (incorporating Europe, Middle East and Africa) forms part of MUFG's Global Transaction Banking business.Our key responsibilities are to drive regional business and support global & regional clients with Transaction Banking solutions for Cash and Liquidity Management, Foreign Exchange, Trade and Working Capital through a comprehensive suite of proprietary and 3rd party digital channels. We support our local and international cash management services for our Corporate, FI and NBFI client base.Transaction Banking EMEA consists of Trade, Working Capital, Cash and Liquidity Management solutions for our chosen client base and comprises of product, sales, implementation, client services, planning and risk functions.The Client Servicing Team acts as the first point of contact for all client issues and enquiries across our Transaction Banking products and channels. The team provides a proactive client service approach to clients on all transactional enquiries, complaint management and troubleshooting problems, as well as identifying cross-selling opportunities. They take end-to-end accountability and ownership of the client relationship to deliver an optimal and premium service level. DIRECT REPORTS Yes MAIN PURPOSE OF THE ROLE Accountable and responsible as Team Leader of Client Service team for taking appropriate action with respect to team lead of Client Servicing within TB EMEA. Responsible for all line management duties of both the Client Support and MGS offshored operation. Responsible for the daily oversight of team members activities, providing support/guidance and training. Reporting line is to Deputy Head of Transaction Banking EMEA. KEY RESPONSIBILITIES Responsible for the performance management of team members, through the setting of challenging/stretching KPI objectives, providing performance feedback through monthly one on one meetings and keeping an open communication channel with the team through regular team meetings. Responsible for representing and presenting on behalf of the team in all regular engagement forums with internal and external stakeholders. Responsible for being risk owner and the risk management of key risk / inherent risk for the team. Responsible for maintaining an efficient working environment and ensuring business as usual activities to be completed in a timely manner. Responsible for tracking all workflows in/out and ensuring our client communication is of the highest standard through quick delivery timing. Responsible for the continuous review of the teams' key processes, proactively looking for opportunities to streamline, digitize and automate where possible. Being first point of contact for the client on all day-to-day banking enquiries and issues, taking accountability and ownership to ensure an optimal and premium service level is provided. Fulfil the role of team manager within the team for business-as-usual escalation and support in handling more complex/technical client inquiries. Log and track all calls to resolution ensuring accuracy and timely reporting of metrics. Support of customers' daily transactions and operations, by investigating and resolving enquiries and complaints promptly and managing the client's expectations. Day-to-day handling of enquiries and requests internally from the front office coverage teams and branches across the EMEA region. Proactive, value-added engagement with corporate client groups in an account manager style to manage transaction relationships, improve client experience and provide recommendations for cross-sell opportunities. Provide training for new joiners and junior members of the team, applying experience and knowledge to support development of staff members within the team. Handling of all client users, administration and maintenance requests which will include the issuance and completion of documentation to each client. As a Service partner, collaborate with the RMs, Sales, Operations and other key internal stakeholders to ensure the prompt resolution of cases and client issues, and identify opportunities for service improvement, or proactively educate the client to avoid any future service disruptions. Perform value added activities by identifying cross-selling and revenue opportunities, by understanding the client organization and business requirements to improve service levels, the product solution, or the utilization and optimization of product and channel usage and volumes. The timely identification, escalation and resolution of all issues and enquiries, including any clients at risk. Take a lead role for ad hoc projects and initiatives as and when required to enhance the client experience or the team's service levels. Including support to junior team members on projects / initiatives that they are responsible for. Support channel and product development within Transaction Banking EMEA, periodically documenting enhancement requests based on client feedback and trends in client request types to Product Team/Head Office. Adhere to policies including escalation and compliance requirements and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations. Support the Transaction Banking EMEA Leadership team with the strategic direction of Transaction Banking mid-term business plan. WORK EXPERIENCE Essential: A minimum of 5+ years Associate level payment operation experience within the financial service industry. Proven experience in client communication with corporate customers, focused on delivering prompt and effective problem resolution. Basic experience of online banking platforms and processes. Familiarity with payment-related operations and procedures, as well as a fundamental understanding of payment regulations. Ability to adapt quickly to new workplace environments and evolving market conditions. SKILLS AND EXPERIENCE Functional / Technical Competencies: Essential Capable of analyzing clients' perspective in various situations and determine positive or negative behavior for opportunities to gain agreement. Able to apply questioning skills for in-depth analysis of attitudes, situations, problems and priorities to determine optimum strategy on how to deal with them. Eager to support and learn and foster collaborative working relationships across the organization. Able to identify and manage both transactional and operational risks. Computer literate with the ability to learn client service software applications. Good questioning skills. Good analytical and problem-solving skills. PERSONAL REQUIREMENTS Excellent communication skills Results driven, with a strong sense of accountability A proactive, motivated approach

Legal company Framatome is an international leader in nuclear energy recognized for its innovative, digital and value added solutions for the global nuclear fleet. With worldwide expertise and a proven track record for reliability and performance, the company designs, services and installs components, fuel, and instrumentation and control systems for nuclear power plants. Its more than employees work every day to help Framatome's customers supply ever cleaner, safer and more economical low-carbon energy. Visit us at , and follow us on and LinkedIn: Framatome. Framatome is owned by the EDF Group (80.5%) and Mitsubishi Heavy Industries (MHI - 19.5%). Reference number 9 Publication date 2/6/2026 Job details Category Job Opening Title Job type Non fixed term Framatome is a global leader in nuclear energy, recognised for delivering innovative, value-added technologies that design, build, maintain, and advance the world's nuclear fleet. With 20,000 employees in over 70 locations worldwide, we provide components, fuel, and control systems for nuclear power plants, along with a full suite of reactor services - all focused on improving safety, performance, and sustainability. Backed by EDF Group (80.5%) and Mitsubishi Heavy Industries (19.5%), we're driving the future of clean energy. Here in the UK, our team is already 400 strong - and growing. As we expand our service offerings across the UK nuclear industry, we're aiming to reach 600 dedicated professionals in 2026. Now's your chance to join a company that's shaping the energy transition - where your expertise will matter, your growth will be supported, and your work will help power generations to come. The role will be report to the UK Chief Sales Officer and lead the following key activities: Maintaining a positive safety culture and a drive for equity and social value Delivering growth across the EDF HPC and SZC projects including both at Tier 1 / Tier 2 levels (New Build) and achieving business targets for the UK Support and contribute to overseas growth via both importing and exporting capability, products, and services Taking ownership of the account management process for assigned accounts and co-ordinating the client relationship management plan Profile Framatome is seeking an experienced Senior Account Manager - Technical Services to play a pivotal client-facing role in securing and delivering strategic sales opportunities across the UK nuclear new build market. This is a high-impact position at the centre of our commercial growth, working closely with sales, engineering, project management and international colleagues across the Framatome Group. You will take ownership of key New Build accounts, acting as capture manager for major opportunities and leading the full sales lifecycle - from early engagement and value proposition development through to bid governance, pricing, negotiation and contract award. You'll build trusted, long-term relationships with clients and partners, while coordinating matrix teams across the UK, France, Germany and the USA to deliver high-quality, compliant proposals. Key responsibilities include: Delivering annual sales targets across New Build accounts in line with corporate governance Leading account planning, opportunity capture and pipeline management Managing end-to-end tender and bid processes, including risk reviews and governance Developing compelling value propositions and cross-selling Framatome's full service portfolio Working with finance, operations and legal to shape cost models, pricing and commercial terms Supporting and mentoring proposal and sales team members Representing Framatome through thought leadership, industry events and client engagement About you: 5+ years' experience in nuclear or related regulated markets, including HPC Proven success in senior account management, complex sales and tender leadership Strong commercial acumen, stakeholder management and communication skills Confident, resilient and curious, with the drive to shape strategy and deliver results Passionate about collaboration, inclusion and continuous improvement Join Framatome and help shape the future of nuclear new build in the UK - while advancing your own career in a growing, world-class organisation. 25 days annual leave per year rising by 1 day for every 2 years worked (max 30 days) + Bank Holidays 8% employer pension contribution with employee 1% contribution (salary sacrifice) Individual and family private health care Cashplan - Level 2 cover Life assurance (4x salary) Employee assistance programme (EAP) Professional Body Membership Tusker Electric car scheme (salary sacrifice) Cycle to Work scheme (salary sacrifice) Babbel - learn a new language Generous family leave Job location United Kingdom, Bristol Travel 50% Job family Standard Minimum level of education required Bachelor Minimum level of experience required Experienced Extra informations Background checking required ? Non You may be interested in these job openings

Job Title: Third Party Cyber Risk Lead Reporting to: Cyber Governance Manager Direct Reports: None Position Type: Permanent Why Standing still is not an option in the current world of Insurance. TMHCC is one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients. About Operations Operations sits at the heart of TMHCC, we ensure the smooth running of all business processes - from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen. Operations is made up of 7 functions, this role sits within: IT We are the foundation for TMHCC's success - enabling the business to grow, compete, and innovate through technology, security, and solution design. From shaping strategy to delivering resilient operations, we ensure every capability is aligned to business value. Our inclusive and collaborative culture empowers everyone to explore ideas, solve meaningful challenges, and build fulfilling careers that make a real impact. Job Purpose: Reporting to the Cyber Governance Manager in the Business Information Security Office you will own and mature TMHCC International's third-party cyber risk management processes, streamlining processes as the vendor landscape grows. You will partner with internal teams such as Procurement and Legal to prioritise risk, remediate issues and deliver clear management information on cyber risk across the third-party portfolio. Key Responsibilities: Own, manage, and evolve the third-party security due diligence process for TMHCC International vendors, including onboarding and continuous monitoring. Establish and maintain a vendor criticality assessment process; Ensure the appropriate vendor due diligence and monitoring activities take place in accordance with vendor criticality. Own and maintain ongoing due diligence requirements for critical and high-risk suppliers in line with regulatory expectations, including DORA, NIS2, PRA and FCA requirements etc. Build MI and dashboards to showcase security due diligence and third-party risk management efforts for senior IT stakeholders and executives. Collaborate with IT, Procurement, and Legal teams to embed third party security risk management controls into the overall vendor risk management process. Ensure compliance with relevant industry regulations and standards (e.g., DORA, NIS2, CIS Controls, NIST, GDPR). Provide security guidance on third party due diligence, contract reviews, and other ad-hoc vendor security risk management queries. Create and maintain vendor security risk management documentation (including process documentation) and training materials. Stay current on emerging vendor security trends, tools, and technologies. Support the Cyber Governance Manager by providing metrics to the Divisional IT Risk Reporting and Dashboards. Escalate significant cyber risks and issues as they emerge to the Cyber Governance Manager and BISO for action or information. Performance Objectives: Develop a strong understanding on TMHCC's third party landscape and current organisational controls used within the vendor risk management process and take on responsibility for cyber third-party risk management. Identify gaps and improvement areas within the cyber third-party risk processes, develop plans to further mature cyber security controls within this area, and own the implementation of these plans going forward. Skills and Experience Specification: Essential: Experience in cyber/information security risk roles with a focus on third-party/vendor risk management. Bachelor's degree in information security, Technology Risk Management or a related field. Relevant professional certifications such as CISSP, CISM, CRISC, ISO 27001 Lead Implementer/Lead Auditor. Experience in regulated industries, implementing relevant regulations and expectations for third-party security risk management. Proven experience designing, running, and improving vendor security due diligence processes. Strong knowledge of security assurance certifications and assessments maintained by vendors (e.g., ISO 27001, SOC 2, CSA STAR/CAIQ, vendor security questionnaires) Deep understanding of and ability to articulate the risk associated with vendor risk posture to both technical and non-technical stakeholders. Ability to coordinate and chair regular meetings and workshops with multiple stakeholders to provide guidance, collaboration and oversight of third-party security risk management initiatives. Confidence in presenting information and acting as a source of SME knowledge and guidance. Analytical, conceptual thinking, planning and execution skills. Ability to drive improvements and take charge of initiatives, backed with excellent coordination strength as well as assertiveness. Results-orientated and able to manage to measurable targets and desired outcomes. A passion to champion a cyber security culture and continuous learning of latest cyber threat trends. Strong communication skills with the ability to explain complex security issues to non-technical stakeholders. Desirable: Experience with third party risk management platforms or GRC tooling. Capability and experience in building actionable MI and dashboards (e.g. using Power BI) and turning data into clear decisions and narratives. Experience of the Specialty and Lloyd's/Companies market insurance industry. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.

Why We Exist At Raylo, we're on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if it's simple and cost-effective - this is where we come in. We're building a category defining global subscription infrastructure, making premium tech accessible and affordable for both consumers and businesses. With over 180,000 subscribers in the UK and growth accelerating - we've proven the demand for a smarter, more sustainable way to access technology. Raylo is a fast growing and profitable company, backed by global investors including Macquarie, NatWest, and Channel 4 Ventures. We are proud to have been selected for Endeavor's network in 2024, underscoring our role as a high impact, mission driven business with global ambitions. And in 2025 we were recognised as part of Tech Nation's UK's Future Fifty programme. We have been B Corp certified since 2021 and were recently acknowledged by S&P Global for the positive impact of our circular business model via a Green Financing with NatWest. At Raylo, performance matters. We set ambitious goals, move fast, and hold ourselves to a high standard, because our mission is too important to settle for less. Our Core Values Be deeply curious - We thrive on innovation through diverse approaches, views, and people. Walk in your customer's shoes - To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. Focus and execute - We have a big vision, but we believe in nailing the most important problems first. Be gritty - Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we're a team through thick and thin. What to Expect As a Revenue Strategy and Operations Manager, you'll be at the centre of our operational engine, driving strategic initiatives that directly impact our business performance and customer experience. You'll have particular ownership of our revenue and billing systems, managing monthly processing, whilst also supporting initiatives across the supply chain and customer experience. You'll work cross functionally with internal teams and external partners to optimise revenue and billing performance, reduce friction, and build scalable processes that support our rapid growth. This includes managing complex vendor relationships, improving payment systems, and navigating business and regulatory requirements. You'll have the autonomy to shape how we operate, using data and insight to drive decisions that matter. Your work will directly influence operational efficiency, customer satisfaction, and financial performance, all whilst supporting Raylo's circular and sustainable business model. What You'll Do Lead end to end strategic and operational projects across revenue & billing - delivering measurable impact on performance and costs. Own revenue and billing operations strategy - optimising payment processes, improving internal process management, reducing manual workarounds, and partnering with cross functional stakeholders on vendor performance and regulatory compliance. Build and own performance dashboards and reporting that give the business clear visibility on revenue and billing metrics, payment performance, and operational health. Manage critical vendor relationships - monitoring performance against SLAs, driving accountability, and finding pragmatic solutions for critical processes. Analyse operational data to surface insights, identify risks and bottlenecks, and develop recommendations that drive step change improvements across the business. Develop business cases for new initiatives (including process automation and new tooling), quantifying investment requirements, expected ROI, and implementation roadmaps. Design, test, and implement new processes, automation, and tools that embed best practices-balancing short term operational fixes with longer term strategic solutions. Oversee onboarding of new partners, products, and operational capabilities - ensuring seamless integration and long term scalability. Drive cross functional alignment between Strategy, Product, Finance, and Customer Ops-connecting Operations Strategy projects into broader business goals. Coach and develop junior team members, building analytical rigour and problem solving capability across the operations function. You'll Succeed With 3-5 years' experience in operations, spanning areas such as revenue strategy, billing, payments, or process improvement - ideally in fast paced environments like fintech, payments platforms, tech enabled lending, consumer electronics, or FMCG. Strong analytical and technical skills - you're proficient in Excel or SQL, and comfortable using BI tools like Looker, Tableau, or similar to extract insights and drive decisions. Degree level education in a STEM or analytical field - e.g., Engineering, Maths, Economics, Data Science, or similar. Experience managing vendor relationships - holding partners accountable to SLAs, navigating technical constraints, and finding pragmatic workarounds for financial services systems. Experience building business cases - you can quantify problems, model scenarios, and present compelling recommendations that secure stakeholder buy in. Understanding of payment systems, collections processes, or billing operations - including regulatory requirements and direct debit management. Proven ability to manage complexity - whether coordinating across multiple partners, navigating cross functional priorities, or balancing competing operational demands. Commercial acumen - you understand the P&L impact of operational decisions and can optimise for cost, efficiency, and customer experience simultaneously. A self starter with strong ownership - you identify problems before they escalate, run with ambiguity, and iterate quickly, balancing firefighting with strategic improvements. Excellent stakeholder management - you collaborate effectively across teams and influence at all levels, from operational partners to senior leadership. Alignment with Raylo's mission - you care about circularity, sustainability, and building a better way to access technology. We're not looking for you to meet every point on this job description, please still get in touch if you think you could add value and do your best work here at Raylo. We'd love to have a chat and see if you could be a great fit. Opportunities & Benefits We are continuously improving and listening to our quarterly employee surveys to provide the best opportunities and benefits for our employees. Share in Raylo's success - Stock options for all employees Get the latest tech - Exclusive Raylo device lease for employees Hybrid working model - that balances flexibility with in person collaboration, empowering you to do your best work while staying connected with the team. 33 days off, your way - 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you Invest in your growth - L&D budget to support the skills you value Fast track your career - Two performance reviews a year Family first policies - Enhanced maternity, paternity, adoption or shared parental leave, if you've been with us for 12 months. Save big on childcare - Workplace nursery scheme for major cost savings Perks on perks - Perkbox membership with discounts & wellbeing benefits Good times, guaranteed - Optional quarterly socials, plus summer & Christmas parties Hiring Process What's next? Once you submit your application, our Talent Team will contact you if you have been shortlisted for the role. We set an exceptionally high bar at Raylo, and in return, we will aim to give you the best candidate experience possible. If there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason, please let us know. Stage 1: Talent Screening Stage 2: Hiring Manager Interview Stage 3: Task Stage: Take home task Stage 4: On site Task Review & Stakeholder Interview Stage 5: Values based Interview & Co founder Final As an FCA regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process. Diversity & Inclusion at Raylo At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.

Join OneAdvanced Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Technical Operations function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors. The Technical Operations team is integral to our ITIL v4-aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared service-engineered for speed, consistency, and technical excellence through systemised quality control and accessible, authoritative knowledge. What You Will Do Act as the named operational technical lead for a group of customers, building trust and maintaining deep familiarity with their estates, including critical infrastructure, key business services, and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure estates are accurately mapped to support lifecycle awareness, operational planning, and service continuity. Routinely consult with pre-sales and account management about CIs approaching end of life and update risk registers as necessary. Maintain proactive engagement with internal delivery teams to ensure customer context is understood and reflected in the resolution of technical issues and service activity to drive service excellence and continuous improvement. Lead operational input into Change processes, representing customers in the Change Advisory Board (CAB) and ensuring changes are well-governed and documented. Contribute to root cause investigations and support Major Incident processes, working closely with ITIL-aligned functions. Ensure post-incident reviews for P1 and P2 incidents are completed with operational insight, and that customer-facing summaries are validated with estate-specific context. Provide technical governance and oversight in the review of security and penetration test findings, collaborating with relevant teams to assess risk, prioritise remediation, and define actionable next steps aligned with security best practices and customer-specific requirements. Act as the technical operations representative in customer service reviews, taking ownership of follow-up actions while effectively delegating execution and maintaining accountability for outcomes. Be an advisor to internal teams on the operational documentation required to support customer estates-ensuring that expectations around content, accuracy, and availability are clearly communicated and aligned with service needs. Provide customer context to governance reports generated by other teams. What You Will Have Exceptional communication skills-both verbal and written-with the ability to engage effectively at all levels of the organisation and articulate messages for diverse audiences. A proactive and disciplined mindset-self-motivated, resilient, and consistently focused on delivering high-quality outcomes. Strong expertise in Microsoft Active Directory domains and Azure environments. Experience with virtualisation technologies, particularly VMware vSphere and ESX. Solid understanding of networking principles and security best practices. Proven ability to resolve complex, cross-functional incidents involving infrastructure, cloud platforms, and modern workplace services. Working knowledge of ITIL processes, including Incident, Problem, Change, and Configuration Management (CMDB). Advanced analytical skills, with the ability to interpret and act on reports across technical and operational domains from multiple data sources. Experience in the following areas is advantageous: Familiarity with generative and agentic AI technologies, and their effective application in technical environments. Experience working within a shared services model, supporting multiple clients across various sectors. Skills in automation and scripting, with a focus on developing repeatable deployment processes using tools such as PowerShell. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at

SenseOn is looking for a Forward Deployed Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. As a Forward Deployed Engineer, you will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn's log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. Responsibilities Customer Deployment & Technical Success Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption. Conduct architectural reviews to define deployment strategies and identify integration opportunities. Own the post sale technical relationship into steady state operations, delivering against technical success criteria tied to quantifiable security outcomes. Travel to UK and international customer sites approximately 25% of the time. Renewal Support & Customer Value Quantification Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes. Proactively health check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations. Collaborate with Sales Engineering to ensure continuity from pre sale technical validation through to post sale deployment. Software Development & Integration Engineering Write production quality software to build and maintain integrations across third party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments. Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows. Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns. Detection Engineering & SIEM Development Write, tune, and maintain high fidelity, low noise SIEM detection rules by translating threat intelligence and attacker behaviour. Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations. Iterate on rules post deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture. Customer Success & Relationship Management Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture. Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting. Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally. Pre Sales & Proof of Value Support Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn. Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions. Product & Analytics Feedback Act as a direct conduit between the field and product teams, raising well evidenced bugs, feature requests, and detection improvements. Participate in User Acceptance Testing (UAT) for new platform releases to provide field informed quality assurance. Identify cross environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential 3-6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function. Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred. Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback. Hands on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs. Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts. Experience deploying or operating software in containerised environments (Docker, Kubernetes). Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non technical stakeholders up to C-level. Based in the United Kingdom with the right to work in the UK. Highly Desirable Prior experience in a Forward Deployed Engineer, Customer Success Engineer, or Technical Account Manager role at a security or SaaS company. Experience supporting customer renewal engagements from a technical perspective - building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations. Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments. Experience with CI/CD pipelines, Infrastructure as Code (Terraform, Ansible), and modern DevSecOps practices. Exposure to machine learning or AI driven security analytics platforms. Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent. Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. What Success Looks Like Within your first 90 days, you will have completed at least one end to end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn's shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn's most strategic accounts. What We Offer Competitive salary commensurate with experience Unlimited holiday allowance Hybrid working model with flexibility around customer commitments Bi annual career progression review Personal learning and development budget MacBook and all necessary tooling provided Enhanced pension scheme Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.

At Kroo Bank, we're building a better bank from the ground up. One that puts customers first, treats money responsibly, and uses technology to make everyday banking simpler, fairer and more transparent. We're a fully regulated UK bank, backed by long term investors, with a growing customer base and big ambitions. We move fast, think carefully, and hold ourselves to high standards, whether that's how we build products, manage risk, or look after our people. How you will contribute and key responsibilities: As a Senior Product Manager, you will drive the end to end product lifecycle for initiatives that strengthen Kroo's financial crime controls, operational effectiveness, and automation capabilities. You will translate complex risk and operational requirements into customer and colleague focused solutions that are safe, compliant, scalable and measurable. You will work closely with Product, Technology, Data, Operations, Financial Crime, Risk and Compliance teams to deliver improvements that reduce risk, lower operational burden, and enhance decision making across the bank. Other responsibilities include: Set the vision for your squad, turn that into strategy, and make a positive impact on our customers' lives. Collaborate with your squad to design and deliver safe, reliable and efficient financial crime and operational workflows across customer facing and internal channels. Take ownership for the success of your products, managing the entire lifecycle from discovery, planning, build, go to market where relevant, and ongoing optimisation post launch. Define and own your backlog, making trade offs to deliver customer and business value on time and within agreed constraints, with clear attention to risk and operational impact. Be an exponent of continuous discovery across financial crime, operations, and automation, validating ideas that improve controls, efficiency, auditability and customer outcomes through insight and experimentation. Transform complex requirements and evolving regulation into well defined product specifications, user stories and acceptance criteria that enable high quality delivery. Partner with Financial Crime stakeholders to improve prevention and detection capabilities across areas such as AML, CTF, sanctions, fraud and transaction monitoring, aligned to the bank's risk appetite. Work with Operations teams to map processes, identify pain points, remove unnecessary manual steps, and deliver measurable improvements to service, productivity and quality. Drive automation initiatives that reduce manual work and errors, including workflow tooling, case management improvements, rules optimisation, straight through processing, and intelligent decisioning. Make data informed decisions and take hard calls when data is scarce, using insight, experimentation, sound judgement and clear documentation of rationale and outcomes. Collaborate with key stakeholders across the bank including Product and Technology, Design, Operations, Financial Crime, Risk, Compliance, Legal, Finance and the leadership team to ensure alignment and successful delivery. Define and track goals and measures of success, including control effectiveness, operational performance, customer outcomes, resilience and cost to serve, using dashboards and regular reporting. Other duties as assigned to meet business needs. Skills Proven ability to lead end to end product delivery across financial crime, operations or automation. Strong understanding of financial crime, risk and compliance requirements, including AML, CTF, sanctions, fraud or transaction monitoring. Ability to translate complex business, operational and regulatory requirements into clear product solutions. Strong stakeholder management skills, with experience working across Product, Technology, Data, Operations, Risk and Compliance. Confident using data, insight and experimentation to prioritise work and measure outcomes. Experience improving operational workflows, reducing manual effort and delivering automation at scale. Excellent written and verbal communication skills. Strong organisational skills, with the ability to manage competing priorities in a fast moving environment. Qualifications Significant experience in Product Management, ideally within banking, fintech or another regulated environment. Degree level qualification or equivalent practical experience. What we offer: At our cutting edge fintech company, we know that attracting and retaining the best talent means offering top notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer sponsored volunteer programme: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top up. Top notch equipment: We provide top of the line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your set up if required. Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Farringdon (Central London). Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast paced, high growth start up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. Hybrid Working: At Kroo Bank, we have a hybrid policy that gives both individuals and teams a lot of freedom when it comes to using the office space to boost productivity. We do have a requirement to come into the office maybe once a month. Our London office is a great resource when used effectively, so employees who can occasionally come to the office are a good fit for how we work right now. Keep in mind that this job involves working from Monday to Friday, with a mix of remote and office work, so you will not need to be on site all the time. Diversity and Inclusion: We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. To all Recruitment Agencies: At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.

RDM is strengthening its formalised quality systems to support continued international growth. This role will lead the development and governance of a fully integrated QMS from consolidation through to successful ISO 9001 certification. Based at the Head Office in Hillington, Glasgow, the Group Quality Manager will oversee QMS effectiveness, ensuring governance structures, functional accountability, and compliance expectations are consistently met across all product and process areas. The successful candidate will guide and support functional teams in managing customer and supplier quality concerns, maintaining structured corrective action processes, and embedding preventive and continuous improvement practices. The role will also work closely with our Taiwan manufacturing site to maintain proactive quality feedback loops and promote shared quality standards internationally. Key Responsibilities Quality Management System (QMS) Development Establish, implement, and continually improve a Quality Management System to meet ISO 9001 requirements. Maintain governance structures including Management Review, non-conformance control, risk management and KPI tracking. Develop and maintain quality policies, procedures, and process documentation to support compliance across all product lines. Collaborate with Engineering to ensure product certifications (UL, CE, UKCA etc.) remain accurate, controlled and accessible. Customer and Supplier Quality Oversight Act as the primary escalation point for customer quality concerns, ensuring effective structured root-cause analysis and resolution by functional owners. Maintain the supplier quality management framework, ensuring consistent use of corrective action processes by the Supply Chain team. Support Supply Chain in supplier performance monitoring and structured feedback loops with our Taiwan manufacturing site. Support Account Managers by coordinating compliance-related communications with customers and ensuring requirements are met. Compliance and Certification Management Lead efforts to secure, maintain, and prepare for ISO 9001 certification and surveillance audits. Ensure compliance with key regulatory certifications such as UL, CE and UKCA through structured documentation and evidence control. Develop compliance documentation strategies tailored to market, regulatory and customer-specific requirements. Foster a culture of continuous improvement using structured methodologies (Lean, root-cause analysis, problem-solving tools). Embed preventive actions and CI thinking across teams, supporting them to reduce defect rates and process variation. Train and support teams in quality best practices, documentation control, corrective action processes and audit readiness. Reporting and Performance Metrics Monitor and report quality performance metrics, using data-driven insights to identify risks and opportunities for improvement. Define and track KPIs including defect reduction, supplier performance, customer returns and audit outcomes. Prepare reports for senior management summarising quality performance, trends and improvement priorities. Qualifications and Skills Education & Professional Background Degree in Quality Management, Engineering or a related discipline, or equivalent professional experience in quality leadership within manufacturing or industrial environments. Experience Minimum 8+ years' relevant experience in quality management, including demonstrable leadership of ISO 9001 implementation, certification and surveillance audits. Experience operating within manufacturing or industrial engineering environments. Practical involvement in developing and governing management systems across multiple functions. Technical & Regulatory Knowledge Strong working knowledge of ISO 9001 requirements and audit processes. Familiarity with product and regulatory certification processes (UL, CE, UKCA etc.). Experience applying structured problem-solving methodologies and continuous improvement tools. Proven ability to drive measurable performance improvement using Lean, root cause analysis or Six Sigma methodologies. Experience coaching and influencing functional teams to reduce variation, improve reliability and embed preventive thinking. Leadership & Influence Demonstrated ability to influence cross-functional teams without direct operational authority. Confident communicator, able to engage senior leadership, customers, suppliers and certification bodies. Analytical & Organisational Skills Strong data analysis capability with experience defining and tracking KPIs. Ability to manage multiple compliance and improvement initiatives concurrently. Why Join Resource Data Management? As a Group Quality Manager at Resource Data Management (RDM), you'll join a fast-growing global technology business driving innovation and excellence across multiple markets. RDM is experiencing strong expansion, with ambitious growth plans that open up significant opportunities for career development as the company scales. You'll work with talented, motivated teams, shape quality strategy at a leadership level, and influence improvement initiatives across our global operations. We value entrepreneurial thinking, continuous learning, and empowering individuals to grow with the business. If you're looking for a role where your impact is seen, valued, and rewarded, RDM is the place to be. Lead and secure ISO 9001 certification within a growing international technology business. Take ownership of a maturing Quality Management System with real influence across functions and senior leadership. Shape governance structures, performance frameworks and continuous improvement culture in a business scaling globally. Work collaboratively with UK and international teams, including our Taiwan manufacturing partners. Build a long-term quality function with progression opportunities as the organisation expands. Package includes optional health insurance, pension and death in service benefits. How to Apply Please submit your CV and a cover letter detailing your experience and why you are a great fit for this role to . Resource Data Management LTD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We believe the next generation of financial services will be powered by stablecoins. Founded in 2021, our mission at BVNK is to accelerate global money movement. We're building stablecoin-native infrastructure so businesses can move value instantly across borders and networks. With global licenses and T1 bank partnerships, we facilitate billions in transactions for enterprise clients like Worldpay, Deel, LianLian Global, and Rapyd. Our technology is transforming how businesses operate globally by eliminating payment delays, reducing costs, and unlocking trapped capital. We're a diverse team spread across EMEA, North America, and APAC, with a shared belief that stablecoins are the new infrastructure layer for financial services, and that BVNK is at the forefront of this shift. In 2025, we secured strategic investment from Visa, following our $50 million Series B with Haun Ventures, Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global. With the backing of these leading investors, we're accelerating our growth - and we're looking for smart, ambitious people to help us build the future of financial services. We're incredibly honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces three years running (most recently in 2025) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024. About this role in the team: The Banking Partner Manager will be responsible for effectively managing the end-to-end onboarding process of BVNK's new banking partners as well as acting as the main Relationship Manager for some of BVNK's key banking partners. BVNK will be utilising multiple licensed entities across multiple jurisdictions to partner with various banks and financial services providers, and comprehensive records will need to be kept to ensure each application contains accurate information for each jurisdiction and licensing requirements while maintaining consistent messaging. The main responsibilities of the Banking Team are the ownership and management of BVNK's banking network globally. Reporting to the Head of Banking-Europe/APAC, this role is ideal for someone with experience in the banking and payments industry. For the right candidate, this position offers the opportunity to contribute and inform BVNK's banking partnership strategy and support our ambitious expansion goals. Key Areas of Responsibilities: Build and maintain strong professional relationships with banking partners globally, acting as the main contact person during the onboarding process as well as BAU. Support the Banking Relationship Team with day-to-day partner management and organisational tasks. Complete banking partner application forms and collate necessary policies, KYC, and other documentation for each application (building a strong relationship with BVNKs Compliance & Legal Teams). Assist with KYC onboarding and due diligence with new partner banks and KYC refresh with existing partners. Project manage the implementation of new banking partners into BVNK's network to ensure timely delivery of all tasks. Assist in negotiating acceptable commercial and service terms with banking partners and selected third-party vendors. Research, identify, and explore new markets, payment rails, domestic schemes, and banking providers to expand BVNK's global footprint in line with BVNK's expansion plans. Collaborate closely with Product and Operations team to ensure efficient and smooth integration and roll-out of new partners and capabilities. Become subject matter expert for Banking and support Commercial and Operational Teams across BVNK. Ensure alignment with partner banks' risk appetite towards restricted business verticals allowing compliant and smart customer transaction routing. Monitor ongoing performance and suitability of banking partners after launch. What we need from you: 2-4 years of experience in a similar capacity in the Fintech/payments/banking/crypto space. Experience with and knowledge of domestic and cross-border schemes (FPS, SEPA, SWIFT, ACH, PIX, etc). Commercial mindset and great attention to detail. Excellent organisational skills. Proactive, with the ability to multitask and prioritise tasks efficiently with autonomy. Professional verbal and written communication skills in English. Ability to work with sensitive and confidential information with integrity. Nice to have: Previous experience and appreciation of high risk verticals beneficial (i.e. iGaming, FX, crypto). What you can expect from us: Fair and competitive salary at every stage of your growth Meaningful ownership in the business through our employee option scheme Flexible working hours, with hybrid working at its heart A culture built on passionate, growth-minded people A flexible approach to holiday Opportunities to travel to our offices around the world An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we'd encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team. For information on how we will handle your personal data when you apply for a job with us, please see our Candidate Privacy Notice.