Customer Experience Manager - St James, Edinburgh At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As Customer Experience Manager for your store, you'll play a defining role in shaping how customers discover, engage with and fall in love with SEPHORA. From the moment the doors open, you'll bring our bold, inclusive and customer obsessed spirit to life - leading the customer experience strategy for one of the most exciting stores in our UK expansion. You'll inspire and develop a high performing team, elevating service standards, coaching through live moments on the floor, and ensuring every customer enjoys a personalised, seamless and unforgettable experience. Working closely with your Beauty Department Managers and cast members, you'll help create immersive beauty moments, bringing storytelling, services and brand experiences together under one roof. If you thrive in a fast paced, high growth environment and love shaping new concepts, building confident teams and creating standout customer journeys, this is your moment to make a meaningful impact from day one. What you'll be doing You'll lead the store across strategy, commercial excellence, service and people, including: Craft an omni immersive customer experience vision for your store, partnering cross functionally to position SEPHORA as the ultimate beauty destination. Use CRM and customer insights to build long term relationships and tailor personalised, high impact customer journeys. Innovate beauty services, classes and experiential moments that deepen engagement and elevate Sephora's service reputation. Analyse key service and satisfaction metrics to identify opportunities and drive continuous improvement across the store. Respond quickly to customer feedback with targeted initiatives that strengthen satisfaction and loyalty. Partner with the Beauty Hub to deliver cohesive, seamless and memorable service experiences across all touchpoints. Develop and deliver training that builds expertise across Makeup, Skincare, Fragrance and Services, raising capability and confidence. Foster a collaborative, high performing team culture through coaching, knowledge sharing and strong communication. Drive a high performance mindset, using sales insights to shape strategic initiatives, promotions and Beauty Hub activation. Collaborate with brands and Marketing to co create compelling events, masterclasses and in store moments that enhance both customer experience and commercial results. Lead performance conversations, support scheduling needs and partner with Recruitment to attract and onboard top talent. Use analytics across sales and service to inform future planning and optimise both experience and business outcomes. What you'll bring You'll be an inspiring leader with a passion for people, experience and service excellence. You will also bring: Proven experience in customer experience management, ideally within retail or beauty. Strong leadership skills with the ability to motivate and empower diverse teams. Excellent communication and interpersonal strengths. Knowledge of omnichannel experience, CRM tools and customer centric service design. Familiarity with beauty services and industry trends. Strong analytical and problem solving skills, with confidence using data to drive decisions. Ability to work collaboratively with cross functional teams. Proficiency in MS Office and related systems. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Mar 12, 2026
Full time
Customer Experience Manager - St James, Edinburgh At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As Customer Experience Manager for your store, you'll play a defining role in shaping how customers discover, engage with and fall in love with SEPHORA. From the moment the doors open, you'll bring our bold, inclusive and customer obsessed spirit to life - leading the customer experience strategy for one of the most exciting stores in our UK expansion. You'll inspire and develop a high performing team, elevating service standards, coaching through live moments on the floor, and ensuring every customer enjoys a personalised, seamless and unforgettable experience. Working closely with your Beauty Department Managers and cast members, you'll help create immersive beauty moments, bringing storytelling, services and brand experiences together under one roof. If you thrive in a fast paced, high growth environment and love shaping new concepts, building confident teams and creating standout customer journeys, this is your moment to make a meaningful impact from day one. What you'll be doing You'll lead the store across strategy, commercial excellence, service and people, including: Craft an omni immersive customer experience vision for your store, partnering cross functionally to position SEPHORA as the ultimate beauty destination. Use CRM and customer insights to build long term relationships and tailor personalised, high impact customer journeys. Innovate beauty services, classes and experiential moments that deepen engagement and elevate Sephora's service reputation. Analyse key service and satisfaction metrics to identify opportunities and drive continuous improvement across the store. Respond quickly to customer feedback with targeted initiatives that strengthen satisfaction and loyalty. Partner with the Beauty Hub to deliver cohesive, seamless and memorable service experiences across all touchpoints. Develop and deliver training that builds expertise across Makeup, Skincare, Fragrance and Services, raising capability and confidence. Foster a collaborative, high performing team culture through coaching, knowledge sharing and strong communication. Drive a high performance mindset, using sales insights to shape strategic initiatives, promotions and Beauty Hub activation. Collaborate with brands and Marketing to co create compelling events, masterclasses and in store moments that enhance both customer experience and commercial results. Lead performance conversations, support scheduling needs and partner with Recruitment to attract and onboard top talent. Use analytics across sales and service to inform future planning and optimise both experience and business outcomes. What you'll bring You'll be an inspiring leader with a passion for people, experience and service excellence. You will also bring: Proven experience in customer experience management, ideally within retail or beauty. Strong leadership skills with the ability to motivate and empower diverse teams. Excellent communication and interpersonal strengths. Knowledge of omnichannel experience, CRM tools and customer centric service design. Familiarity with beauty services and industry trends. Strong analytical and problem solving skills, with confidence using data to drive decisions. Ability to work collaboratively with cross functional teams. Proficiency in MS Office and related systems. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly prepared mangal meat & fish, heritage grain wood fired breads, low intervention wines and a sophisticated and fun ambience. Black Lacquer is our contemporary underground private hire cocktail bar and an event space where eclectic music is celebrated and the same singular approach is taken to the sound as to the drinks. Whatever the time or day, Black Lacquer always delivers top notch hospitality. Job Description The Food & Beverage Manager will be responsible for coordinating, supervising, and directing all property outlets, while maintaining a profitable department and high quality products and service levels. This role is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. What you'll do Lead the Restaurant and Black Lacquer events operation with a clear focus on driving revenue and optimising net operating income, ensuring budget planning and performance are delivered with accuracy and intent. Bring each venue to life through thoughtful action plans and hands on support, empowering outlet leaders to consistently exceed commercial targets. Maintain full ownership of labour and operating costs, balancing financial efficiency with an uncompromising commitment to quality and guest experience. Elevate the brand through strategic product and service enhancements, ensuring our venues remain ahead of industry trends and guest expectations. Champion Hyde's unique identity by establishing and upholding brand specific SOPs that set the standard for excellence across all venues. Place guest satisfaction at the core of daily operations by being visible, responsive, and committed to resolving concerns swiftly. Foster lasting loyalty by implementing thoughtful repeat guest recognition initiatives that celebrate and strengthen our community of regulars. Cultivate strong relationships across the wider company, sharing ideas, innovations, and best practices that elevate the overall business. Position Hyde's venues as integral voices within the local community, acting as our brand ambassador and building meaningful partnerships with neighbourhood tastemakers and cultural influencers. Stay tuned into evolving culinary, beverage, and music landscapes, ensuring our offering feels current, relevant, and exciting. Curate and grow a compelling entertainment and music program that adds energy, atmosphere, and identity to our venues. Collaborate closely with brand managers and PR partners to deliver standout events, creative programming, and impactful local communications. Maintain a forward thinking vision aligned with broader brand aspirations, including high profile industry accolades and local recognition. Inspire, mentor, and lead the F&B team, cultivating a culture where excellence, accountability, and genuine hospitality thrive. Respond to market and industry shifts with agility, ensuring our operations remain competitive, profitable, and strategically positioned. Partner effectively with fellow managers to ensure transparent communication and alignment across departments. Engage with the Corporate F&B Ennismore team to uphold evolving brand standards, support concept development, and contribute to global brand momentum. Champion seamless collaboration with brand partners, ensuring mutually beneficial and creatively aligned relationships. Keep your senior leader updated on emerging challenges and operational priorities, always offering solutions alongside insights. Oversee all aspects of Loss Prevention within the F&B operation, ensuring compliance, safety, and protection of company assets. Deliver required reporting with clarity and timeliness, supporting informed decision making across the business. Lead regular departmental meetings that energise, inform, and align the team around shared goals. Maintain unwavering oversight on service quality and product consistency, ensuring every guest encounter reflects our standards. Guide menu development and culinary planning in partnership with key stakeholders, ensuring the offering remains innovative and guest driven. Ensure full compliance with all liquor licensing, health and safety, sanitation and legal obligations, protecting both the guest experience and the business. Equip department leaders with the training, tools, and knowledge needed to excel, from SOP mastery to reporting and operational expertise. Hire, develop and grow a high performing team, exercising sound judgement in recruitment, performance management and talent progression in line with Hyde policies. Qualifications What we're looking for 5+ years of experience in a food & beverage role (including a leadership role), preferably within a lifestyle brand. UK experience is a must, openings experience a bonus. You're a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. Excellent verbal and written communication skills. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike, and you have a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together. You take ownership of important issues, solve problems and make effective decisions. Your humble and open to ideas. We leave our egos at the door and help get it done. You're up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What's in it for you Up to 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we'll feed you during your shift. Extra time off to volunteer with one of our partner charities. Cycle to work scheme. The chance to make your mark in a fast growing Brand. Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. Excellent discounts across the entire Ennismore and Accor family of brands. Hyde is an equal opportunity employer. We endeavour to select, place, train and promote the best qualified individuals based upon job related factors such as ability, work quality, suitability, experience and potential.
Mar 12, 2026
Full time
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly prepared mangal meat & fish, heritage grain wood fired breads, low intervention wines and a sophisticated and fun ambience. Black Lacquer is our contemporary underground private hire cocktail bar and an event space where eclectic music is celebrated and the same singular approach is taken to the sound as to the drinks. Whatever the time or day, Black Lacquer always delivers top notch hospitality. Job Description The Food & Beverage Manager will be responsible for coordinating, supervising, and directing all property outlets, while maintaining a profitable department and high quality products and service levels. This role is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. What you'll do Lead the Restaurant and Black Lacquer events operation with a clear focus on driving revenue and optimising net operating income, ensuring budget planning and performance are delivered with accuracy and intent. Bring each venue to life through thoughtful action plans and hands on support, empowering outlet leaders to consistently exceed commercial targets. Maintain full ownership of labour and operating costs, balancing financial efficiency with an uncompromising commitment to quality and guest experience. Elevate the brand through strategic product and service enhancements, ensuring our venues remain ahead of industry trends and guest expectations. Champion Hyde's unique identity by establishing and upholding brand specific SOPs that set the standard for excellence across all venues. Place guest satisfaction at the core of daily operations by being visible, responsive, and committed to resolving concerns swiftly. Foster lasting loyalty by implementing thoughtful repeat guest recognition initiatives that celebrate and strengthen our community of regulars. Cultivate strong relationships across the wider company, sharing ideas, innovations, and best practices that elevate the overall business. Position Hyde's venues as integral voices within the local community, acting as our brand ambassador and building meaningful partnerships with neighbourhood tastemakers and cultural influencers. Stay tuned into evolving culinary, beverage, and music landscapes, ensuring our offering feels current, relevant, and exciting. Curate and grow a compelling entertainment and music program that adds energy, atmosphere, and identity to our venues. Collaborate closely with brand managers and PR partners to deliver standout events, creative programming, and impactful local communications. Maintain a forward thinking vision aligned with broader brand aspirations, including high profile industry accolades and local recognition. Inspire, mentor, and lead the F&B team, cultivating a culture where excellence, accountability, and genuine hospitality thrive. Respond to market and industry shifts with agility, ensuring our operations remain competitive, profitable, and strategically positioned. Partner effectively with fellow managers to ensure transparent communication and alignment across departments. Engage with the Corporate F&B Ennismore team to uphold evolving brand standards, support concept development, and contribute to global brand momentum. Champion seamless collaboration with brand partners, ensuring mutually beneficial and creatively aligned relationships. Keep your senior leader updated on emerging challenges and operational priorities, always offering solutions alongside insights. Oversee all aspects of Loss Prevention within the F&B operation, ensuring compliance, safety, and protection of company assets. Deliver required reporting with clarity and timeliness, supporting informed decision making across the business. Lead regular departmental meetings that energise, inform, and align the team around shared goals. Maintain unwavering oversight on service quality and product consistency, ensuring every guest encounter reflects our standards. Guide menu development and culinary planning in partnership with key stakeholders, ensuring the offering remains innovative and guest driven. Ensure full compliance with all liquor licensing, health and safety, sanitation and legal obligations, protecting both the guest experience and the business. Equip department leaders with the training, tools, and knowledge needed to excel, from SOP mastery to reporting and operational expertise. Hire, develop and grow a high performing team, exercising sound judgement in recruitment, performance management and talent progression in line with Hyde policies. Qualifications What we're looking for 5+ years of experience in a food & beverage role (including a leadership role), preferably within a lifestyle brand. UK experience is a must, openings experience a bonus. You're a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. Excellent verbal and written communication skills. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike, and you have a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together. You take ownership of important issues, solve problems and make effective decisions. Your humble and open to ideas. We leave our egos at the door and help get it done. You're up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What's in it for you Up to 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we'll feed you during your shift. Extra time off to volunteer with one of our partner charities. Cycle to work scheme. The chance to make your mark in a fast growing Brand. Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. Excellent discounts across the entire Ennismore and Accor family of brands. Hyde is an equal opportunity employer. We endeavour to select, place, train and promote the best qualified individuals based upon job related factors such as ability, work quality, suitability, experience and potential.
Stock Manager £48,000-£52,000 plus benefits Reports to: Head of Distribution and Logistics Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Location Home-based Closing date: 15th March :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. We're looking for a motivated Stock Manager to lead the operational management of inbound and outbound product flow from suppliers and donors through the CRUK & 3PL distribution centres into stores. This role will support with ensuring financial, operational, and customer service objectives are consistently met while maintaining high standards of health and safety. Drive efficiency, optimise productivity, and proactively address challenges across the supply chain. What will I be doing? Operational Leadership Oversee daily product flow operations, ensuring timely and accurate movement of goods. Monitor workload forecasts and resource requirements, providing proactive insights to senior leadership. Maintain expert knowledge of systems and processes to ensure operational excellence. Cross-Functional Collaboration Partner with Trading, Commercial Performance, and DC teams to identify and implement improvements. Lead discussions on stock initiatives including BIG events, end-of-line strategies, and donated stock handling. Continuous Improvement Champion a culture of continuous improvement across all stock operations. Identify and resolve operational issues, aligning short- and long-term performance goals. Compliance & Safety Ensure all products meet internal standards and health & safety regulations. Maintain a safe working environment across the supply chain, enforcing legal and company standards. Strategic Planning Attend planning meetings and contribute to strategic decision-making. Allocate resources effectively, manage priorities, and deliver against timelines. What are we looking for? Proven leadership in retail stock or supply chain management, with excellent commercial awareness Collaborative and adaptable style Experience managing multi-site operations Strong problem-solving and decision-making capabilities Excellent stakeholder management and communication skills Proficient in planning, organisation, and change management Experience with Warehouse Management Systems (WMS) Advanced proficiency in Microsoft Excel and Word Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Mar 11, 2026
Full time
Stock Manager £48,000-£52,000 plus benefits Reports to: Head of Distribution and Logistics Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Location Home-based Closing date: 15th March :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. We're looking for a motivated Stock Manager to lead the operational management of inbound and outbound product flow from suppliers and donors through the CRUK & 3PL distribution centres into stores. This role will support with ensuring financial, operational, and customer service objectives are consistently met while maintaining high standards of health and safety. Drive efficiency, optimise productivity, and proactively address challenges across the supply chain. What will I be doing? Operational Leadership Oversee daily product flow operations, ensuring timely and accurate movement of goods. Monitor workload forecasts and resource requirements, providing proactive insights to senior leadership. Maintain expert knowledge of systems and processes to ensure operational excellence. Cross-Functional Collaboration Partner with Trading, Commercial Performance, and DC teams to identify and implement improvements. Lead discussions on stock initiatives including BIG events, end-of-line strategies, and donated stock handling. Continuous Improvement Champion a culture of continuous improvement across all stock operations. Identify and resolve operational issues, aligning short- and long-term performance goals. Compliance & Safety Ensure all products meet internal standards and health & safety regulations. Maintain a safe working environment across the supply chain, enforcing legal and company standards. Strategic Planning Attend planning meetings and contribute to strategic decision-making. Allocate resources effectively, manage priorities, and deliver against timelines. What are we looking for? Proven leadership in retail stock or supply chain management, with excellent commercial awareness Collaborative and adaptable style Experience managing multi-site operations Strong problem-solving and decision-making capabilities Excellent stakeholder management and communication skills Proficient in planning, organisation, and change management Experience with Warehouse Management Systems (WMS) Advanced proficiency in Microsoft Excel and Word Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Department Manager - Carnaby St / Spitalfields Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As a Department Manager (Supervisor) at SEPHORA UK, you'll play a key role in shaping an exceptional customer experience while leading and inspiring a team of passionate Beauty Advisors. With your expertise, energy, and love for people and product, you'll elevate daily store activities - from service, sales, and artistry to cash and stock excellence - ensuring every moment reflects SEPHORA's creativity, inclusivity, and bold spirit. You'll thrive in this role if you're energised by developing others, delivering unforgettable customer experiences, and driving strong commercial results in a fast paced, dynamic retail environment. What you'll be doing You'll support the store by leading people, service, and operations, including: Leading, coaching and inspiring your team to deliver exceptional service, personalised advice, and a seamless in store experience. Enabling ongoing training and development to build expertise in makeup, skincare, fragrance, selling skills, and SEPHORA service behaviours. Setting clear goals, supporting performance, and creating personalised development plans to help team members grow. Managing day to day employee relations needs, including attendance, performance, and conduct, with professionalism and care. Driving commercial performance - monitoring KPIs, analysing trends, and leading the team to meet and exceed sales targets. Leading Booxi and My Skin Diag operations, ensuring accurate scheduling, service excellence, and high standards across Beauty Hub activations. Overseeing stock and cash operations, including deliveries, replenishment, audits, loss prevention, cash handling and daily operational standards. Maintaining high operational standards across the stockroom, sales floor, cash area, and service zones to ensure smooth and efficient store performance. Supporting visual merchandising updates, seasonal moments, and brand activations that inspire discovery and engagement. Resolving customer queries and concerns promptly and professionally, ensuring a positive experience that builds loyalty. Assist with new store opening activities such as unboxing, organising and preparing stock (where applicable). What you'll bring You'll be a confident, supportive and people focused leader who thrives in a fast paced retail environment. You will also bring: Proven experience in a leadership role in retail, with oversight of floor, stock, or cash operations. A passion for beauty and the ability to coach others in product knowledge, application techniques and customer experience would be highly beneficial but not essential. Strong leadership capability with the ability to inspire, motivate, and guide a diverse team. Exceptional customer service and communication skills, with a natural ability to build rapport and deliver personalised experiences. A commercial mindset with experience driving sales performance and achieving targets. Strong organisation and time management skills, with the ability to balance multiple priorities. Experience managing ER processes such as attendance, performance concerns and disciplinary steps. Comfort using in store technology to enhance customer experience and operational efficiency. Flexibility to work evenings, weekends and holiday periods as needed. Beautiful Benefits at Sephora UK When you join Sephora, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
Mar 11, 2026
Full time
Department Manager - Carnaby St / Spitalfields Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As a Department Manager (Supervisor) at SEPHORA UK, you'll play a key role in shaping an exceptional customer experience while leading and inspiring a team of passionate Beauty Advisors. With your expertise, energy, and love for people and product, you'll elevate daily store activities - from service, sales, and artistry to cash and stock excellence - ensuring every moment reflects SEPHORA's creativity, inclusivity, and bold spirit. You'll thrive in this role if you're energised by developing others, delivering unforgettable customer experiences, and driving strong commercial results in a fast paced, dynamic retail environment. What you'll be doing You'll support the store by leading people, service, and operations, including: Leading, coaching and inspiring your team to deliver exceptional service, personalised advice, and a seamless in store experience. Enabling ongoing training and development to build expertise in makeup, skincare, fragrance, selling skills, and SEPHORA service behaviours. Setting clear goals, supporting performance, and creating personalised development plans to help team members grow. Managing day to day employee relations needs, including attendance, performance, and conduct, with professionalism and care. Driving commercial performance - monitoring KPIs, analysing trends, and leading the team to meet and exceed sales targets. Leading Booxi and My Skin Diag operations, ensuring accurate scheduling, service excellence, and high standards across Beauty Hub activations. Overseeing stock and cash operations, including deliveries, replenishment, audits, loss prevention, cash handling and daily operational standards. Maintaining high operational standards across the stockroom, sales floor, cash area, and service zones to ensure smooth and efficient store performance. Supporting visual merchandising updates, seasonal moments, and brand activations that inspire discovery and engagement. Resolving customer queries and concerns promptly and professionally, ensuring a positive experience that builds loyalty. Assist with new store opening activities such as unboxing, organising and preparing stock (where applicable). What you'll bring You'll be a confident, supportive and people focused leader who thrives in a fast paced retail environment. You will also bring: Proven experience in a leadership role in retail, with oversight of floor, stock, or cash operations. A passion for beauty and the ability to coach others in product knowledge, application techniques and customer experience would be highly beneficial but not essential. Strong leadership capability with the ability to inspire, motivate, and guide a diverse team. Exceptional customer service and communication skills, with a natural ability to build rapport and deliver personalised experiences. A commercial mindset with experience driving sales performance and achieving targets. Strong organisation and time management skills, with the ability to balance multiple priorities. Experience managing ER processes such as attendance, performance concerns and disciplinary steps. Comfort using in store technology to enhance customer experience and operational efficiency. Flexibility to work evenings, weekends and holiday periods as needed. Beautiful Benefits at Sephora UK When you join Sephora, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
Hyde London City 15 Old Bailey, London EC4M 7EF, UK Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood fired breads, low intervention wines and a sophisticated and fun ambience. Black Lacquer is our contemporary underground private hire cocktail bar and an event space where eclectic music is celebrated and the same singular approach is taken to the sound as to the drinks. Whatever the time or day, Black Lacquer always delivers top notch hospitality. Job Description The Food & Beverage Manager will be responsible for coordinating, supervising, and directing all property outlets, while maintaining a profitable department and high quality products and service levels. This role is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. What you'll do Lead the Restaurant and Black Lacquer events operation with a clear focus on driving revenue and optimising net operating income, ensuring budget planning and performance are delivered with accuracy and intent. Bring each venue to life through thoughtful action plans and hands on support, empowering outlet leaders to consistently exceed commercial targets. Maintain full ownership of labour and operating costs, balancing financial efficiency with an uncompromising commitment to quality and guest experience. Elevate the brand through strategic product and service enhancements, ensuring our venues remain ahead of industry trends and guest expectations. Champion Hyde's unique identity by establishing and upholding brand specific SOPs that set the standard for excellence across all venues. Place guest satisfaction at the core of daily operations by being visible, responsive, and committed to resolving concerns swiftly. Foster lasting loyalty by implementing thoughtful repeat guest recognition initiatives that celebrate and strengthen our community of regulars. Cultivate strong relationships across the wider company, sharing ideas, innovations, and best practices that elevate the overall business. Position Hyde's venues as integral voices within the local community, acting as our brand ambassador and building meaningful partnerships with neighbourhood tastemakers and cultural influencers. Stay tuned into evolving culinary, beverage, and music landscapes, ensuring our offering feels current, relevant, and exciting. Curate and grow a compelling entertainment and music program that adds energy, atmosphere, and identity to our venues. Collaborate closely with brand managers and PR partners to deliver standout events, creative programming, and impactful local communications. Maintain a forward thinking vision aligned with broader brand aspirations, including high profile industry accolades and local recognition. Inspire, mentor, and lead the F&B team, cultivating a culture where excellence, accountability, and genuine hospitality thrive. Respond to market and industry shifts with agility, ensuring our operations remain competitive, profitable, and strategically positioned. Partner effectively with fellow managers to ensure transparent communication and alignment across departments. Engage with the Corporate F&B Ennismore team to uphold evolving brand standards, support concept development, and contribute to global brand momentum. Champion seamless collaboration with brand partners, ensuring mutually beneficial and creatively aligned relationships. Keep your senior leader updated on emerging challenges and operational priorities, always offering solutions alongside insights. Oversee all aspects of Loss Prevention within the F&B operation, ensuring compliance, safety, and protection of company assets. Deliver required reporting with clarity and timeliness, supporting informed decision making across the business. Lead regular departmental meetings that energize, inform, and align the team around shared goals. Maintain unwavering oversight on service quality and product consistency, ensuring every guest encounter reflects our standards. Guide menu development and culinary planning in partnership with key stakeholders, ensuring the offering remains innovative and guest driven. Ensure full compliance with all liquor licensing, health and safety, sanitation, and legal obligations, protecting both the guest experience and the business. Equip department leaders with the training, tools, and knowledge needed to excel, from SOP mastery to reporting and operational expertise. Hire, develop, and grow a high performing team, exercising sound judgement in recruitment, performance management, and talent progression in line with Hyde policies. Qualifications What we're looking for 5+ years of experience in a food & beverage role (including a leadership role), preferably within a lifestyle brand. UK experience is a must, openings experience a bonus You're a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. Excellent verbal and written communication skills. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together. You take ownership of important issues, solve problems and make effective decisions Your humble and open to ideas. We leave our egos at the door and help get it done You're up for doing things differently and trying (almost) everything once You want to be part of something bigger and have fun along the way Additional Information What's in it for you Up to 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we'll feed you during your shift. Extra time off to volunteer with one of our partner charities. Cycle to work scheme. The chance to make your mark in a fast-growing Brand. Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. Excellent discounts across the entire Ennismore and Accor family of brands. Hyde is an equal opportunity employer. We endeavour to select, place, train, and promote the best qualified individuals based upon job related factors such as ability, work quality, suitability, experience, and potential.
Mar 11, 2026
Full time
Hyde London City 15 Old Bailey, London EC4M 7EF, UK Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood fired breads, low intervention wines and a sophisticated and fun ambience. Black Lacquer is our contemporary underground private hire cocktail bar and an event space where eclectic music is celebrated and the same singular approach is taken to the sound as to the drinks. Whatever the time or day, Black Lacquer always delivers top notch hospitality. Job Description The Food & Beverage Manager will be responsible for coordinating, supervising, and directing all property outlets, while maintaining a profitable department and high quality products and service levels. This role is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. What you'll do Lead the Restaurant and Black Lacquer events operation with a clear focus on driving revenue and optimising net operating income, ensuring budget planning and performance are delivered with accuracy and intent. Bring each venue to life through thoughtful action plans and hands on support, empowering outlet leaders to consistently exceed commercial targets. Maintain full ownership of labour and operating costs, balancing financial efficiency with an uncompromising commitment to quality and guest experience. Elevate the brand through strategic product and service enhancements, ensuring our venues remain ahead of industry trends and guest expectations. Champion Hyde's unique identity by establishing and upholding brand specific SOPs that set the standard for excellence across all venues. Place guest satisfaction at the core of daily operations by being visible, responsive, and committed to resolving concerns swiftly. Foster lasting loyalty by implementing thoughtful repeat guest recognition initiatives that celebrate and strengthen our community of regulars. Cultivate strong relationships across the wider company, sharing ideas, innovations, and best practices that elevate the overall business. Position Hyde's venues as integral voices within the local community, acting as our brand ambassador and building meaningful partnerships with neighbourhood tastemakers and cultural influencers. Stay tuned into evolving culinary, beverage, and music landscapes, ensuring our offering feels current, relevant, and exciting. Curate and grow a compelling entertainment and music program that adds energy, atmosphere, and identity to our venues. Collaborate closely with brand managers and PR partners to deliver standout events, creative programming, and impactful local communications. Maintain a forward thinking vision aligned with broader brand aspirations, including high profile industry accolades and local recognition. Inspire, mentor, and lead the F&B team, cultivating a culture where excellence, accountability, and genuine hospitality thrive. Respond to market and industry shifts with agility, ensuring our operations remain competitive, profitable, and strategically positioned. Partner effectively with fellow managers to ensure transparent communication and alignment across departments. Engage with the Corporate F&B Ennismore team to uphold evolving brand standards, support concept development, and contribute to global brand momentum. Champion seamless collaboration with brand partners, ensuring mutually beneficial and creatively aligned relationships. Keep your senior leader updated on emerging challenges and operational priorities, always offering solutions alongside insights. Oversee all aspects of Loss Prevention within the F&B operation, ensuring compliance, safety, and protection of company assets. Deliver required reporting with clarity and timeliness, supporting informed decision making across the business. Lead regular departmental meetings that energize, inform, and align the team around shared goals. Maintain unwavering oversight on service quality and product consistency, ensuring every guest encounter reflects our standards. Guide menu development and culinary planning in partnership with key stakeholders, ensuring the offering remains innovative and guest driven. Ensure full compliance with all liquor licensing, health and safety, sanitation, and legal obligations, protecting both the guest experience and the business. Equip department leaders with the training, tools, and knowledge needed to excel, from SOP mastery to reporting and operational expertise. Hire, develop, and grow a high performing team, exercising sound judgement in recruitment, performance management, and talent progression in line with Hyde policies. Qualifications What we're looking for 5+ years of experience in a food & beverage role (including a leadership role), preferably within a lifestyle brand. UK experience is a must, openings experience a bonus You're a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. Excellent verbal and written communication skills. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together. You take ownership of important issues, solve problems and make effective decisions Your humble and open to ideas. We leave our egos at the door and help get it done You're up for doing things differently and trying (almost) everything once You want to be part of something bigger and have fun along the way Additional Information What's in it for you Up to 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we'll feed you during your shift. Extra time off to volunteer with one of our partner charities. Cycle to work scheme. The chance to make your mark in a fast-growing Brand. Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. Excellent discounts across the entire Ennismore and Accor family of brands. Hyde is an equal opportunity employer. We endeavour to select, place, train, and promote the best qualified individuals based upon job related factors such as ability, work quality, suitability, experience, and potential.
Relief Security Officer - GO! Southampton ASEL Security Relief Security Officer - GO! Southampton ASEL Security Overview Overall purpose: Argenbright Security Europe Limited (ASEL) provides integrated security solutions through the provision of technology products and human security resources. Our solutions bridge the gap through the provision of risk based integrated security solutions, deployed through our unique ASEL Risk Modelling approach specifically designed for urban centres. Intelligence & Deployment - 'Turning data into intelligence-based business action'. Intelligence and deployment are two key elements which underpin the operational delivery of the ASEL risk Model (ARM). As a member of the GO! Southampton BID Patrol Team, you will be at the cutting edge of UK business crime reduction and intelligent crime management. You will be a critical part of the most effective urban centres operation in the UK. ASEL is breaking the glass ceiling on UK security officer quality, training, and delivery. You will join an elite team of urban centre security professionals delivering services as the tactical arm of our Command and Intelligence Centre operation, you will be highly trained, highly responsive, and highly effective delivering significant benefits to ASEL customers and the wider communities within which we operate. You will be part of the most respected private security team in the UK. Provide a high visibility, reassuring and friendly presence, and safe environment in and around Southampton City Centre, reacting to threat risk and harm, appropriately and as per you're training every time. Visiting BID Businesses daily and engaging with store and business colleagues. Maintaining an updated contact list of business leaders on the BID Base software platform. Operate in a professional manner. Offering excellence in customer service to BID businesses, members of the public, the local authority, and the BID team. You will check intelligence updates daily at the start of your tour of duty and ensure you are aware of target subjects likely to impact BID businesses. You will target agreed priority prolific and persistent offenders with a laser focus reducing crime and risk across the Southampton City Centre area. You will communicate daily with the ASEL CIC and maintain compliance with BID business visit schedules unless directed to different stores or sites based on CIC instruction or direct instruction from the BID team. You will always follow the instructions of the ASEL CIC. You will report every incident and all intelligence via ASEL Guarded on Duty regardless of how small and complete daily DILO reports as required. You will gather evidence for UK Police investigations including MG11 Police Statement completion and CCTV exhibiting where required and assist businesses who have already detained offenders supporting with evidence collection and identification. You will respond to calls in a timely fashion to the BID radio communications system and or mobile phone call and acknowledge radio and phone calls every single time. You will support visitors to the town or city centre by providing wayfinding information to visitors. You will deal with sharps, waste, and debris as and when identified following the appropriate process. You will attend and support any monthly Business Crime meetings and support the Business Crime Manager when required. You will work in partnership with the Neighbourhood Police Team, the outreach team and support Days of Action where required. You will support Police Prosecutions by attending court and giving evidence when required. You will offer first aid support when required as a first responder. Night-Time City Security Wardens Objective: To prevent and reduce anti-social behaviour (ASB) and increase public confidence through high-visibility patrols in designated hotspot areas within the Business Improvement District (BID). Key Responsibilities: High-Visibility Patrols: Conduct regular high-visibility patrols in designated hotspot areas as per the patrol plan. Ensure presence is highly visible and reassuring to the public, businesses, and visitors. Engage with the community and businesses to gather intelligence and address concerns. Community and Business Engagement Interact with NTE businesses to remind them to switch on radios. Build positive relationships with community members to enhance public confidence in safety and security measures. Issue warning letters. Identify and engage with individuals causing ASB and take appropriate action, including issuing warnings or coordinating with police. Respond to ASB incidents in a proactive manner to deter further occurrences. Deter Violence Against Women and Girls (VAWG) Be aware of vulnerable individuals, particularly lone females, ensuring they have a safe way home or escalate to the care of partner organisations. Be vigilant for signs of VAWG and take immediate action to intervene, support victims, and report incidents to the police. Be aware of predatory behaviour, identify excluded individuals known for this behaviour and escalate to partner organisations. Reporting and Documentation Log all patrol activities, including time spent patrolling, locations covered, and any incidents or interactions. Submit non-urgent intelligence gathered during patrols. Report back to the Operations Manager to ensure that activities are documented for funding purposes. Partnership and Coordination Attend partner briefings to receive updates and coordinate patrol activities. Collaborate with police, PCSOs, SCAS, Street Pastors and other partners to ensure a unified approach to tackling ASB and maintaining public order. Compliance and Conduct Maintain a professional demeanour at all times while on duty. Adhere to policies and procedures regarding patrols, engagement, and reporting. Knowledge, Skills and Experience Essential Door Supervisor or Close Protection License IT literacy, comfortable using mobile devices and app-based services Smart appearance and takes pride in how they look Good communication skills both oral and written Experience working in the UK Policing sector (Police / PCSO / Council Warden) Ex Military experience SIA CCTV License Experience dealing with conflict in the retail security environment Location: Southampton Business improvement District, Network Eagle Lab, Portland Terrace, Southampton, SO14 7SJ CLOSING DATE: 30 April 2026 Please note: This closing date may be an estimate. If you are interested in this role, apply as soon as possible. This role may be closed before the date listed here.
Mar 10, 2026
Full time
Relief Security Officer - GO! Southampton ASEL Security Relief Security Officer - GO! Southampton ASEL Security Overview Overall purpose: Argenbright Security Europe Limited (ASEL) provides integrated security solutions through the provision of technology products and human security resources. Our solutions bridge the gap through the provision of risk based integrated security solutions, deployed through our unique ASEL Risk Modelling approach specifically designed for urban centres. Intelligence & Deployment - 'Turning data into intelligence-based business action'. Intelligence and deployment are two key elements which underpin the operational delivery of the ASEL risk Model (ARM). As a member of the GO! Southampton BID Patrol Team, you will be at the cutting edge of UK business crime reduction and intelligent crime management. You will be a critical part of the most effective urban centres operation in the UK. ASEL is breaking the glass ceiling on UK security officer quality, training, and delivery. You will join an elite team of urban centre security professionals delivering services as the tactical arm of our Command and Intelligence Centre operation, you will be highly trained, highly responsive, and highly effective delivering significant benefits to ASEL customers and the wider communities within which we operate. You will be part of the most respected private security team in the UK. Provide a high visibility, reassuring and friendly presence, and safe environment in and around Southampton City Centre, reacting to threat risk and harm, appropriately and as per you're training every time. Visiting BID Businesses daily and engaging with store and business colleagues. Maintaining an updated contact list of business leaders on the BID Base software platform. Operate in a professional manner. Offering excellence in customer service to BID businesses, members of the public, the local authority, and the BID team. You will check intelligence updates daily at the start of your tour of duty and ensure you are aware of target subjects likely to impact BID businesses. You will target agreed priority prolific and persistent offenders with a laser focus reducing crime and risk across the Southampton City Centre area. You will communicate daily with the ASEL CIC and maintain compliance with BID business visit schedules unless directed to different stores or sites based on CIC instruction or direct instruction from the BID team. You will always follow the instructions of the ASEL CIC. You will report every incident and all intelligence via ASEL Guarded on Duty regardless of how small and complete daily DILO reports as required. You will gather evidence for UK Police investigations including MG11 Police Statement completion and CCTV exhibiting where required and assist businesses who have already detained offenders supporting with evidence collection and identification. You will respond to calls in a timely fashion to the BID radio communications system and or mobile phone call and acknowledge radio and phone calls every single time. You will support visitors to the town or city centre by providing wayfinding information to visitors. You will deal with sharps, waste, and debris as and when identified following the appropriate process. You will attend and support any monthly Business Crime meetings and support the Business Crime Manager when required. You will work in partnership with the Neighbourhood Police Team, the outreach team and support Days of Action where required. You will support Police Prosecutions by attending court and giving evidence when required. You will offer first aid support when required as a first responder. Night-Time City Security Wardens Objective: To prevent and reduce anti-social behaviour (ASB) and increase public confidence through high-visibility patrols in designated hotspot areas within the Business Improvement District (BID). Key Responsibilities: High-Visibility Patrols: Conduct regular high-visibility patrols in designated hotspot areas as per the patrol plan. Ensure presence is highly visible and reassuring to the public, businesses, and visitors. Engage with the community and businesses to gather intelligence and address concerns. Community and Business Engagement Interact with NTE businesses to remind them to switch on radios. Build positive relationships with community members to enhance public confidence in safety and security measures. Issue warning letters. Identify and engage with individuals causing ASB and take appropriate action, including issuing warnings or coordinating with police. Respond to ASB incidents in a proactive manner to deter further occurrences. Deter Violence Against Women and Girls (VAWG) Be aware of vulnerable individuals, particularly lone females, ensuring they have a safe way home or escalate to the care of partner organisations. Be vigilant for signs of VAWG and take immediate action to intervene, support victims, and report incidents to the police. Be aware of predatory behaviour, identify excluded individuals known for this behaviour and escalate to partner organisations. Reporting and Documentation Log all patrol activities, including time spent patrolling, locations covered, and any incidents or interactions. Submit non-urgent intelligence gathered during patrols. Report back to the Operations Manager to ensure that activities are documented for funding purposes. Partnership and Coordination Attend partner briefings to receive updates and coordinate patrol activities. Collaborate with police, PCSOs, SCAS, Street Pastors and other partners to ensure a unified approach to tackling ASB and maintaining public order. Compliance and Conduct Maintain a professional demeanour at all times while on duty. Adhere to policies and procedures regarding patrols, engagement, and reporting. Knowledge, Skills and Experience Essential Door Supervisor or Close Protection License IT literacy, comfortable using mobile devices and app-based services Smart appearance and takes pride in how they look Good communication skills both oral and written Experience working in the UK Policing sector (Police / PCSO / Council Warden) Ex Military experience SIA CCTV License Experience dealing with conflict in the retail security environment Location: Southampton Business improvement District, Network Eagle Lab, Portland Terrace, Southampton, SO14 7SJ CLOSING DATE: 30 April 2026 Please note: This closing date may be an estimate. If you are interested in this role, apply as soon as possible. This role may be closed before the date listed here.
Ready to take the next step in your career? Work alongside talented individuals, develop your skills, and make a difference to customers around the world. At INSHUR, we are more than just insurance. We're a team committed to delivering exceptional service and staying true to the principles that drive us forward. We walk the talk We lead by example and stay true to our promises - delivering solutions you can trust. Results matter. We combine determination and expertise to deliver excellence, every time. We achieve more together Teamwork is at the heart of everything we do. Together, we create smarter, better outcomes for our customers. We learn relentlessly We embrace curiosity and growth constantly evolving to meet the changing needs of our industry and community. We provide an individual learning budget, personal development plans, levelling & progression frameworks, coaching, and ongoing learning opportunities to support the continuous growth of our team members. To ensure that everyone can take control of their own learning and development, we make access to learning as effortless as possible. DEI and equal opportunities We recognise that everyone has a contribution to make to our society and a right to equal opportunities is a right for all. We're committed to providing a working environment where everyone can be their authentic self. We recognise, value, and celebrate the individual differences and contributions of all team members. We care deeply about wellbeing and value physical and mental health equally. We encourage generous time off to restore, recharge, and rebuild. To help us create a culture where speaking about wellbeing isn't only perfectly acceptable but an essential part of our DNA, we provide wellbeing tips and resources and share our stories in a public forum. Our managers are MHFA trained and we have an Employee Assistance Programme. Flexible and hybrid-remote working We all have an optimum rhythm. We hold the values of ownership, responsibility, and autonomy dear, which is why we embrace flexible and hybrid working. Our guiding principles around documentation, visibility, and social interactions help us ensure people can work productively and successfully, regardless of location. Life at INSHUR We welcome people from all walks of life in our talented, 230-strong team. Championing diversity, autonomy, open-mindedness, and honesty, we've been recognised by the British Insurance Awards for our commitment to inclusivity. Whoever you are, whatever your background, we give you the tools and support you need to thrive. Want to know how AI can help you land your dream job at INSHUR? We encourage you to use AI tools to help you shine throughout our hiring process. Learn how to best collaborate with AI at each stage, from crafting your application to smashing your interview. We're always on the lookout for talented, curious, and friendly individuals to strengthen our team. If that sounds like you, get in touch. Location UK Remote Employment Type Full time Location Type Remote Department We are seeking an experienced Solicitor to play a foundational role in a law firm we're building at INSHUR. Supported by (and reporting to) the Practice Manager, you'll be joining a friendly team of 6, who meet in Brighton once a month (expenses covered). We value high performance and care deeply about making INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride. What you'll do Step into a role where your legal acumen drives strategic impact. As a Solicitor, you will not only manage a diverse, independent caseload but also act as a key advisor, aligning high-quality legal advice with the commercial objectives of our clients. This is an opportunity to leverage your understanding of the ABS model and contribute directly to the firm's growth and development. You'll be working on: Driving Case Success with Autonomy: Managing an independent caseload from initial instruction through to successful conclusion. This involves taking full ownership while upholding our rigorous internal quality and risk management procedures. Strategic Client Partnership: Acting as a trusted expert to provide comprehensive, high quality, and timely legal advice. You will be crucial in ensuring client satisfaction while simultaneously aligning legal strategy with the firm's core commercial objectives. Mastery of Legal Drafting & Negotiation: Drafting, thorough review, and sophisticated negotiation of complex legal documents, contracts, and correspondence across diverse practice areas. Effective Advocacy and Resolution: Representing clients decisively in negotiations, mediations, and formal court proceedings when required. Upholding Professional Integrity: Maintaining meticulous client files and case records. This ensures full compliance with the strict standards and requirements set by the SRA (Solicitors Regulation Authority). Essentials to thrive in the role Exceptional Communication and Presentation Skills: Ability to clearly articulate ideas and strategies to diverse stakeholders. UK Solicitor Qualification: You are a qualified Solicitor of England and Wales and hold a current, valid Practising Certificate. Expertise in Litigation Processes: A solid understanding of court procedures, rules of evidence, and relevant laws/regulations, fully conversant with litigation management across small, fast, and intermediate tracks. Strong Analytical Ability: Skilled at breaking down complex legal issues, identifying key facts, and developing effective legal strategies. Commercial Awareness: You can align legal advice with client business objectives to ensure commercially sound outcomes. Strong Organisational Capability: Having the capability to effectively manage multiple cases, deadlines, and priorities, particularly within the demands of litigation. Legal Research & Drafting Competence: Competent in performing legal research, drafting complex documents, and producing clear, concise written reports. Bonus point if you have Experience in an Alternative Business Structure (ABS): Experience working within an Alternative Business Structure or a strong understanding of its regulatory framework. You'll love it here if you Thrive navigating ambiguity and finding clarity in uncertain situations. Take pride in being accountable and owning your responsibilities. Enjoy a fast paced environment where change happens quickly. Are solutions focused and driven to overcome challenges. Embrace resilience and adapt to setbacks with a positive attitude. Are intellectually curious, constantly seeking to learn, explore new ideas, and not afraid to question and improve your understanding. You may not enjoy working here if you Prefer a more structured, slow moving environment. Feel most comfortable when tasks and processes are clearly defined from the start. Struggle with handling multiple challenges at once or adapting to frequent changes. Tend to stick strictly to your defined role and avoid contributing outside of your responsibilities. What to expect from the process Screen & Intro: 30 minute video call with the Talent Team to discuss the role and your experience. First Interview: 60 minute video call with the Practice Manager and People team to delve into the role, including role and team fit questions. Final Interview: An in person interview and technical assessment with Head of Practice and Director of Claims. What we offer Our budget for this role is flexible and we will take into account any previous experience and location of work when agreeing on the final offer. We offer all our employees stock options and we will pay into your pension monthly. We've also built a benefits package that invests in our people's long term personal and professional growth and wellbeing. Here's a sample of what this includes: 30 days of holiday annually, plus bank holidays Private healthcare for you and your family, including pre existing conditions 13 weeks parental leave at full pay for new parents Workplace nursery scheme with Gogeta, allowing you to pay fees pre tax Ride to work scheme Workplace pension scheme to help you save for retirement Flexible working hours to suit your lifestyle £500 annual personal training allowance plus regular learning opportunities on a variety of topics £40 monthly wellbeing to keep you healthy 24/7 Employee Assistance Program, covering you and immediate family members-offering crisis support, counselling, legal advice, menopause CBT, and more Office massages to keep those shoulders relaxed It goes without saying that we provide everyone with a laptop, monitor, top of the range kit, and any software you need. About Us INSHUR is on a mission to be the leader in insurance solutions for the on demand economy. From making coverage fair and accessible for today's drivers, to building the insurance infrastructure for tomorrow's autonomous vehicles, we're building the future of on demand mobility. . click apply for full job details
Mar 10, 2026
Full time
Ready to take the next step in your career? Work alongside talented individuals, develop your skills, and make a difference to customers around the world. At INSHUR, we are more than just insurance. We're a team committed to delivering exceptional service and staying true to the principles that drive us forward. We walk the talk We lead by example and stay true to our promises - delivering solutions you can trust. Results matter. We combine determination and expertise to deliver excellence, every time. We achieve more together Teamwork is at the heart of everything we do. Together, we create smarter, better outcomes for our customers. We learn relentlessly We embrace curiosity and growth constantly evolving to meet the changing needs of our industry and community. We provide an individual learning budget, personal development plans, levelling & progression frameworks, coaching, and ongoing learning opportunities to support the continuous growth of our team members. To ensure that everyone can take control of their own learning and development, we make access to learning as effortless as possible. DEI and equal opportunities We recognise that everyone has a contribution to make to our society and a right to equal opportunities is a right for all. We're committed to providing a working environment where everyone can be their authentic self. We recognise, value, and celebrate the individual differences and contributions of all team members. We care deeply about wellbeing and value physical and mental health equally. We encourage generous time off to restore, recharge, and rebuild. To help us create a culture where speaking about wellbeing isn't only perfectly acceptable but an essential part of our DNA, we provide wellbeing tips and resources and share our stories in a public forum. Our managers are MHFA trained and we have an Employee Assistance Programme. Flexible and hybrid-remote working We all have an optimum rhythm. We hold the values of ownership, responsibility, and autonomy dear, which is why we embrace flexible and hybrid working. Our guiding principles around documentation, visibility, and social interactions help us ensure people can work productively and successfully, regardless of location. Life at INSHUR We welcome people from all walks of life in our talented, 230-strong team. Championing diversity, autonomy, open-mindedness, and honesty, we've been recognised by the British Insurance Awards for our commitment to inclusivity. Whoever you are, whatever your background, we give you the tools and support you need to thrive. Want to know how AI can help you land your dream job at INSHUR? We encourage you to use AI tools to help you shine throughout our hiring process. Learn how to best collaborate with AI at each stage, from crafting your application to smashing your interview. We're always on the lookout for talented, curious, and friendly individuals to strengthen our team. If that sounds like you, get in touch. Location UK Remote Employment Type Full time Location Type Remote Department We are seeking an experienced Solicitor to play a foundational role in a law firm we're building at INSHUR. Supported by (and reporting to) the Practice Manager, you'll be joining a friendly team of 6, who meet in Brighton once a month (expenses covered). We value high performance and care deeply about making INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride. What you'll do Step into a role where your legal acumen drives strategic impact. As a Solicitor, you will not only manage a diverse, independent caseload but also act as a key advisor, aligning high-quality legal advice with the commercial objectives of our clients. This is an opportunity to leverage your understanding of the ABS model and contribute directly to the firm's growth and development. You'll be working on: Driving Case Success with Autonomy: Managing an independent caseload from initial instruction through to successful conclusion. This involves taking full ownership while upholding our rigorous internal quality and risk management procedures. Strategic Client Partnership: Acting as a trusted expert to provide comprehensive, high quality, and timely legal advice. You will be crucial in ensuring client satisfaction while simultaneously aligning legal strategy with the firm's core commercial objectives. Mastery of Legal Drafting & Negotiation: Drafting, thorough review, and sophisticated negotiation of complex legal documents, contracts, and correspondence across diverse practice areas. Effective Advocacy and Resolution: Representing clients decisively in negotiations, mediations, and formal court proceedings when required. Upholding Professional Integrity: Maintaining meticulous client files and case records. This ensures full compliance with the strict standards and requirements set by the SRA (Solicitors Regulation Authority). Essentials to thrive in the role Exceptional Communication and Presentation Skills: Ability to clearly articulate ideas and strategies to diverse stakeholders. UK Solicitor Qualification: You are a qualified Solicitor of England and Wales and hold a current, valid Practising Certificate. Expertise in Litigation Processes: A solid understanding of court procedures, rules of evidence, and relevant laws/regulations, fully conversant with litigation management across small, fast, and intermediate tracks. Strong Analytical Ability: Skilled at breaking down complex legal issues, identifying key facts, and developing effective legal strategies. Commercial Awareness: You can align legal advice with client business objectives to ensure commercially sound outcomes. Strong Organisational Capability: Having the capability to effectively manage multiple cases, deadlines, and priorities, particularly within the demands of litigation. Legal Research & Drafting Competence: Competent in performing legal research, drafting complex documents, and producing clear, concise written reports. Bonus point if you have Experience in an Alternative Business Structure (ABS): Experience working within an Alternative Business Structure or a strong understanding of its regulatory framework. You'll love it here if you Thrive navigating ambiguity and finding clarity in uncertain situations. Take pride in being accountable and owning your responsibilities. Enjoy a fast paced environment where change happens quickly. Are solutions focused and driven to overcome challenges. Embrace resilience and adapt to setbacks with a positive attitude. Are intellectually curious, constantly seeking to learn, explore new ideas, and not afraid to question and improve your understanding. You may not enjoy working here if you Prefer a more structured, slow moving environment. Feel most comfortable when tasks and processes are clearly defined from the start. Struggle with handling multiple challenges at once or adapting to frequent changes. Tend to stick strictly to your defined role and avoid contributing outside of your responsibilities. What to expect from the process Screen & Intro: 30 minute video call with the Talent Team to discuss the role and your experience. First Interview: 60 minute video call with the Practice Manager and People team to delve into the role, including role and team fit questions. Final Interview: An in person interview and technical assessment with Head of Practice and Director of Claims. What we offer Our budget for this role is flexible and we will take into account any previous experience and location of work when agreeing on the final offer. We offer all our employees stock options and we will pay into your pension monthly. We've also built a benefits package that invests in our people's long term personal and professional growth and wellbeing. Here's a sample of what this includes: 30 days of holiday annually, plus bank holidays Private healthcare for you and your family, including pre existing conditions 13 weeks parental leave at full pay for new parents Workplace nursery scheme with Gogeta, allowing you to pay fees pre tax Ride to work scheme Workplace pension scheme to help you save for retirement Flexible working hours to suit your lifestyle £500 annual personal training allowance plus regular learning opportunities on a variety of topics £40 monthly wellbeing to keep you healthy 24/7 Employee Assistance Program, covering you and immediate family members-offering crisis support, counselling, legal advice, menopause CBT, and more Office massages to keep those shoulders relaxed It goes without saying that we provide everyone with a laptop, monitor, top of the range kit, and any software you need. About Us INSHUR is on a mission to be the leader in insurance solutions for the on demand economy. From making coverage fair and accessible for today's drivers, to building the insurance infrastructure for tomorrow's autonomous vehicles, we're building the future of on demand mobility. . click apply for full job details
Customer Experience Manager - St James, Edinburgh Customer Experience Manager - St James, Edinburgh Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As Customer Experience Manager for your store, you'll play a defining role in shaping how customers discover, engage with and fall in love with SEPHORA. From the moment the doors open, you'll bring our bold, inclusive and customer obsessed spirit to life-leading the customer experience strategy for one of the most exciting stores in our UK expansion. You'll inspire and develop a high performing team, elevating service standards, coaching through live moments on the floor, and ensuring every customer enjoys a personalised, seamless and unforgettable experience. Working closely with your Beauty Department Managers and cast members, you'll help create immersive beauty moments, bringing storytelling, services and brand experiences together under one roof. If you thrive in a fast paced, high growth environment and love shaping new concepts, building confident teams and creating standout customer journeys, this is your moment to make a meaningful impact from day one. What you'll be doing You'll lead the store across strategy, commercial excellence, service and people, including: Craft an omni immersive customer experience vision for your store, partnering cross functionally to position SEPHORA as the ultimate beauty destination. Use CRM and customer insights to build long term relationships and tailor personalised, high impact customer journeys. Innovate beauty services, classes and experiential moments that deepen engagement and elevate Sephora's service reputation. Analyse key service and satisfaction metrics to identify opportunities and drive continuous improvement across the store. Respond quickly to customer feedback with targeted initiatives that strengthen satisfaction and loyalty. Partner with the Beauty Hub to deliver cohesive, seamless and memorable service experiences across all touchpoints. Develop and deliver training that builds expertise across Makeup, Skincare, Fragrance and Services, raising capability and confidence. Foster a collaborative, high performing team culture through coaching, knowledge sharing and strong communication. Drive a high performance mindset, using sales insights to shape strategic initiatives, promotions and Beauty Hub activation. Collaborate with brands and Marketing to co create compelling events, masterclasses and in store moments that enhance both customer experience and commercial results. Lead performance conversations, support scheduling needs and partner with Recruitment to attract and onboard top talent. Use analytics across sales and service to inform future planning and optimise both experience and business outcomes. What you'll bring You'll be an inspiring leader with a passion for people, experience and service excellence. You will also bring: Proven experience in customer experience management, ideally within retail or beauty. Strong leadership skills with the ability to motivate and empower diverse teams. Excellent communication and interpersonal strengths. Knowledge of omnichannel experience, CRM tools and customer centric service design. Familiarity with beauty services and industry trends. Strong analytical and problem solving skills, with confidence using data to drive decisions. Ability to work collaboratively with cross functional teams. Proficiency in MS Office and related systems. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
Mar 10, 2026
Full time
Customer Experience Manager - St James, Edinburgh Customer Experience Manager - St James, Edinburgh Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As Customer Experience Manager for your store, you'll play a defining role in shaping how customers discover, engage with and fall in love with SEPHORA. From the moment the doors open, you'll bring our bold, inclusive and customer obsessed spirit to life-leading the customer experience strategy for one of the most exciting stores in our UK expansion. You'll inspire and develop a high performing team, elevating service standards, coaching through live moments on the floor, and ensuring every customer enjoys a personalised, seamless and unforgettable experience. Working closely with your Beauty Department Managers and cast members, you'll help create immersive beauty moments, bringing storytelling, services and brand experiences together under one roof. If you thrive in a fast paced, high growth environment and love shaping new concepts, building confident teams and creating standout customer journeys, this is your moment to make a meaningful impact from day one. What you'll be doing You'll lead the store across strategy, commercial excellence, service and people, including: Craft an omni immersive customer experience vision for your store, partnering cross functionally to position SEPHORA as the ultimate beauty destination. Use CRM and customer insights to build long term relationships and tailor personalised, high impact customer journeys. Innovate beauty services, classes and experiential moments that deepen engagement and elevate Sephora's service reputation. Analyse key service and satisfaction metrics to identify opportunities and drive continuous improvement across the store. Respond quickly to customer feedback with targeted initiatives that strengthen satisfaction and loyalty. Partner with the Beauty Hub to deliver cohesive, seamless and memorable service experiences across all touchpoints. Develop and deliver training that builds expertise across Makeup, Skincare, Fragrance and Services, raising capability and confidence. Foster a collaborative, high performing team culture through coaching, knowledge sharing and strong communication. Drive a high performance mindset, using sales insights to shape strategic initiatives, promotions and Beauty Hub activation. Collaborate with brands and Marketing to co create compelling events, masterclasses and in store moments that enhance both customer experience and commercial results. Lead performance conversations, support scheduling needs and partner with Recruitment to attract and onboard top talent. Use analytics across sales and service to inform future planning and optimise both experience and business outcomes. What you'll bring You'll be an inspiring leader with a passion for people, experience and service excellence. You will also bring: Proven experience in customer experience management, ideally within retail or beauty. Strong leadership skills with the ability to motivate and empower diverse teams. Excellent communication and interpersonal strengths. Knowledge of omnichannel experience, CRM tools and customer centric service design. Familiarity with beauty services and industry trends. Strong analytical and problem solving skills, with confidence using data to drive decisions. Ability to work collaboratively with cross functional teams. Proficiency in MS Office and related systems. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
Altera Infrastructure are offering an exciting opportunity for a motivated and skilled Marine Control Room Operator to join our dynamic team. This role places you at the heart of a cutting edge project. Our modern FPSO, the Petrojarl Rosebank, will be deployed to the Rosebank oil and gas field to produce and store hydrocarbons. The Rosebank development has been optimised to reduce carbon emissions and the FPSO will be prepared for future electrification. The vessel is currently undergoing life extension work, modifications for field specifics and enhanced energy efficiency. Duties and Responsibilities: We are looking for our next Marine Control Room Operator. The Marine Control Room Operator (MCRO) shall assist the Marine Supervisor in their functions, perform any duties assigned by them and undertake marine operations and routine maintenance within their area of the unit. The MCRO is responsible for maintaining the stability of the asset and shall assist the Marine Supervisor in their functions to ensure operational uptime whilst maintaining compliance with company procedures and regulatory requirements. They shall ensure that the day-to-day activities of the team are carried out in a safe manner in accordance with the company HSEQ policies. Ensure that all activities are carried out in conformance with laws and regulations, contractual requirements, and relevant management systems. Perform duties as assigned by line manager. Planning and executing of loading and discharge plans. Monitoring of Stability computer to ensure adherence to plans and within operational limits. Control, receive, store and discharge crude oil cargo and slops, complying with all the working and reporting procedures. Ensure the quality of the Cargo, minimising the quantity of free water present in the cargo. Monitor all traffic in the area to mitigate the risks of collision and control all vessels within the 500m zone. Ensure mooring system is maintained within pre-defined parameters. Monitoring of weather and alert other departments as required. Monitors the inert gas pressure and oxygen content of cargo tanks. Monitor the overall safety related to Fire & Gas systems. Operation of GMDSS panel and act as asset interface for visiting vessels. Helicopter Operations as per procedure Assist with planning and execution of marine work scopes (Tank Confined Space Entry/Anchor Chains/Crane/etc) Assist other departments professionally and informatively. Act as Isolation Authority and Verifier - Marine Systems. You will be part of the Emergency Response Team and will be expected to carry out duties in accordance with the asset Emergency Response Plan. Note: The duties and accountabilities described here are not exhaustive, and an employee may be required to perform additional duties as directed by their line manager. Qualifications: STCW II/2 Chief Officer (unlimited) at time of employment Experience from tankers and / or other mobile units Compliance with training matrix for the position Skills and Experience: FPSO/Tanker experience is essential Experience and knowledge of Cargo off-take operations to DP shuttle tankers. Experience of loading, storing and discharging of crude oil. Experience of tank cleaning, crude oil washing and tank entry. Knowledge and understanding of relevant marine management processes, techniques and legislation and able to apply in the workplace. Excellent communications ability (written and verbal). Demonstrated understanding and working knowledge of safe system of work systems (ePTW) and participating in assessing the risk management. Experience in competency assessment preferred. What Altera Can Offer: We live by our values - they always guide our actions, no compromises. A Competitive Salary, Health Cash Plan, Critical Illness, Pension, Group Personal Accident, Group Life Assurance as well as many other benefits. An open collaborative workplace where you will have immediate impact. Challenging work in a dynamic environment. Regardless of individual backgrounds, identities, and preferences, our commitment to excellence, and to develop professional experience as we deliver organisational outcomes. Click to add a map Altera Infrastructure is a leading global energy infrastructure services group focused on the ownership and operation of offshore energy assets. Here you find around 750 engaged and ambitious professionals working together in an inclusive work environment. Our employees are committed to operational excellence; they value and respect each other, create mutual trust and thrive together. Our strong culture, built upon our TEAM values, guides us to make sustainable choices and create lasting results. Through teamwork and innovation, we are shaping the infrastructure of offshore energy, leading the industry to a sustainable future. Join our TEAM, if you are up for a challenge.
Mar 10, 2026
Full time
Altera Infrastructure are offering an exciting opportunity for a motivated and skilled Marine Control Room Operator to join our dynamic team. This role places you at the heart of a cutting edge project. Our modern FPSO, the Petrojarl Rosebank, will be deployed to the Rosebank oil and gas field to produce and store hydrocarbons. The Rosebank development has been optimised to reduce carbon emissions and the FPSO will be prepared for future electrification. The vessel is currently undergoing life extension work, modifications for field specifics and enhanced energy efficiency. Duties and Responsibilities: We are looking for our next Marine Control Room Operator. The Marine Control Room Operator (MCRO) shall assist the Marine Supervisor in their functions, perform any duties assigned by them and undertake marine operations and routine maintenance within their area of the unit. The MCRO is responsible for maintaining the stability of the asset and shall assist the Marine Supervisor in their functions to ensure operational uptime whilst maintaining compliance with company procedures and regulatory requirements. They shall ensure that the day-to-day activities of the team are carried out in a safe manner in accordance with the company HSEQ policies. Ensure that all activities are carried out in conformance with laws and regulations, contractual requirements, and relevant management systems. Perform duties as assigned by line manager. Planning and executing of loading and discharge plans. Monitoring of Stability computer to ensure adherence to plans and within operational limits. Control, receive, store and discharge crude oil cargo and slops, complying with all the working and reporting procedures. Ensure the quality of the Cargo, minimising the quantity of free water present in the cargo. Monitor all traffic in the area to mitigate the risks of collision and control all vessels within the 500m zone. Ensure mooring system is maintained within pre-defined parameters. Monitoring of weather and alert other departments as required. Monitors the inert gas pressure and oxygen content of cargo tanks. Monitor the overall safety related to Fire & Gas systems. Operation of GMDSS panel and act as asset interface for visiting vessels. Helicopter Operations as per procedure Assist with planning and execution of marine work scopes (Tank Confined Space Entry/Anchor Chains/Crane/etc) Assist other departments professionally and informatively. Act as Isolation Authority and Verifier - Marine Systems. You will be part of the Emergency Response Team and will be expected to carry out duties in accordance with the asset Emergency Response Plan. Note: The duties and accountabilities described here are not exhaustive, and an employee may be required to perform additional duties as directed by their line manager. Qualifications: STCW II/2 Chief Officer (unlimited) at time of employment Experience from tankers and / or other mobile units Compliance with training matrix for the position Skills and Experience: FPSO/Tanker experience is essential Experience and knowledge of Cargo off-take operations to DP shuttle tankers. Experience of loading, storing and discharging of crude oil. Experience of tank cleaning, crude oil washing and tank entry. Knowledge and understanding of relevant marine management processes, techniques and legislation and able to apply in the workplace. Excellent communications ability (written and verbal). Demonstrated understanding and working knowledge of safe system of work systems (ePTW) and participating in assessing the risk management. Experience in competency assessment preferred. What Altera Can Offer: We live by our values - they always guide our actions, no compromises. A Competitive Salary, Health Cash Plan, Critical Illness, Pension, Group Personal Accident, Group Life Assurance as well as many other benefits. An open collaborative workplace where you will have immediate impact. Challenging work in a dynamic environment. Regardless of individual backgrounds, identities, and preferences, our commitment to excellence, and to develop professional experience as we deliver organisational outcomes. Click to add a map Altera Infrastructure is a leading global energy infrastructure services group focused on the ownership and operation of offshore energy assets. Here you find around 750 engaged and ambitious professionals working together in an inclusive work environment. Our employees are committed to operational excellence; they value and respect each other, create mutual trust and thrive together. Our strong culture, built upon our TEAM values, guides us to make sustainable choices and create lasting results. Through teamwork and innovation, we are shaping the infrastructure of offshore energy, leading the industry to a sustainable future. Join our TEAM, if you are up for a challenge.
Career Choices Dewis Gyrfa Ltd
Preston, Lancashire
A charity supporting older people in the UK seeks a Store Manager in Preston to lead a dedicated team. The successful candidate will have robust retail experience and managerial skills, responsible for day-to-day store operations, ensuring customer service excellence, and maximising sales. This 35-hour per week role comes with a competitive salary and numerous benefits including annual leave, a pension scheme, and wellbeing days. Applications are encouraged early, with interviews ongoing throughout the hiring process.
Mar 10, 2026
Full time
A charity supporting older people in the UK seeks a Store Manager in Preston to lead a dedicated team. The successful candidate will have robust retail experience and managerial skills, responsible for day-to-day store operations, ensuring customer service excellence, and maximising sales. This 35-hour per week role comes with a competitive salary and numerous benefits including annual leave, a pension scheme, and wellbeing days. Applications are encouraged early, with interviews ongoing throughout the hiring process.
General Manager - Premium Residential Living Leeds City Centre Up to 55,000 DOE + Performance Bonus Are you a people-focused leader from retail, hospitality or hotels looking for a fresh challenge in a growing and exciting sector? Do you thrive in fast-paced, customer-focused environments , leading teams, driving service excellence and delivering operational performance? If so, this could be the perfect opportunity to step into a senior leadership role within a premium residential environment , where your ability to create exceptional customer experiences and lead high-performing teams will make a real impact. The Role As General Manager , you will take full ownership of the day-to-day operations of a vibrant residential community. You'll lead and inspire your team, ensure outstanding customer service, maintain operational excellence, and deliver strong commercial results. This role suits a dynamic and outgoing leader who enjoys being highly visible on site, motivating teams and creating a welcoming, energetic environment for residents. You'll combine people leadership, operational management and commercial awareness to ensure the property runs smoothly while delivering a best-in-class experience for residents. Pasted text Key Responsibilities Lead, coach and develop a high-performing on-site team Deliver an exceptional customer experience for residents and visitors Take full ownership of day-to-day operational management Ensure the property operates to the highest standards of health, safety and compliance Oversee building operations, facilities management and safety systems Manage budgets, track KPIs and drive commercial performance Support occupancy targets, resident retention and referral growth Act as the key point of contact for residents, stakeholders and contractors Create a positive, engaging and community-focused environment About You We are looking for an outgoing, confident and highly people-driven leader who thrives in operational environments. You'll likely currently be working as a: Store Manager Cluster Manager Operations Manager Hotel Manager Hospitality Manager General Manager You'll bring: Strong team leadership and people management experience A passion for delivering exceptional customer service A hands-on operational mindset Experience managing budgets, KPIs and performance Excellent communication and problem-solving skills A proactive, solutions-focused approach Candidates from retail, hospitality, hotels, leisure or customer-focused operational environments are particularly encouraged to apply. What's on Offer Up to 55,000 basic salary Performance-related bonus Opportunity to lead a large, vibrant residential operation A dynamic and people-focused working environment Excellent long-term career progression opportunities Why This Role? This is a fantastic opportunity to move into a growing sector that blends hospitality, operations and customer experience . If you enjoy leading teams, creating great environments for people, and running high-performing operations , this role offers the perfect platform to take the next step in your career. Due to high application volumes, we may not be able to respond to every applicant
Mar 10, 2026
Full time
General Manager - Premium Residential Living Leeds City Centre Up to 55,000 DOE + Performance Bonus Are you a people-focused leader from retail, hospitality or hotels looking for a fresh challenge in a growing and exciting sector? Do you thrive in fast-paced, customer-focused environments , leading teams, driving service excellence and delivering operational performance? If so, this could be the perfect opportunity to step into a senior leadership role within a premium residential environment , where your ability to create exceptional customer experiences and lead high-performing teams will make a real impact. The Role As General Manager , you will take full ownership of the day-to-day operations of a vibrant residential community. You'll lead and inspire your team, ensure outstanding customer service, maintain operational excellence, and deliver strong commercial results. This role suits a dynamic and outgoing leader who enjoys being highly visible on site, motivating teams and creating a welcoming, energetic environment for residents. You'll combine people leadership, operational management and commercial awareness to ensure the property runs smoothly while delivering a best-in-class experience for residents. Pasted text Key Responsibilities Lead, coach and develop a high-performing on-site team Deliver an exceptional customer experience for residents and visitors Take full ownership of day-to-day operational management Ensure the property operates to the highest standards of health, safety and compliance Oversee building operations, facilities management and safety systems Manage budgets, track KPIs and drive commercial performance Support occupancy targets, resident retention and referral growth Act as the key point of contact for residents, stakeholders and contractors Create a positive, engaging and community-focused environment About You We are looking for an outgoing, confident and highly people-driven leader who thrives in operational environments. You'll likely currently be working as a: Store Manager Cluster Manager Operations Manager Hotel Manager Hospitality Manager General Manager You'll bring: Strong team leadership and people management experience A passion for delivering exceptional customer service A hands-on operational mindset Experience managing budgets, KPIs and performance Excellent communication and problem-solving skills A proactive, solutions-focused approach Candidates from retail, hospitality, hotels, leisure or customer-focused operational environments are particularly encouraged to apply. What's on Offer Up to 55,000 basic salary Performance-related bonus Opportunity to lead a large, vibrant residential operation A dynamic and people-focused working environment Excellent long-term career progression opportunities Why This Role? This is a fantastic opportunity to move into a growing sector that blends hospitality, operations and customer experience . If you enjoy leading teams, creating great environments for people, and running high-performing operations , this role offers the perfect platform to take the next step in your career. Due to high application volumes, we may not be able to respond to every applicant
Concession Manager Borough Market, London 30,000 - 35,000 per annum (dependent on experience) Full-time Permanent Have you got a passion for food? Does a quirky, growing, independent business excite you? If so, Zachary Daniels has an incredible opportunity in the vibrant Borough Market as a Concession Manager. This is a unique opportunity to lead a specialist Food concept focused on premium, artisanal food products sourced from renowned producers across the UK and Europe. With ambitious expansion plans ahead, this role offers a genuine opportunity to be part of an inspiring growth journey. The Role As a Concession Manager, you will take full ownership of the day-to-day running of a busy, high-footfall store in one of London's most iconic food destinations. You will lead from the front, driving commercial performance while delivering an exceptional customer experience. Key Responsibilities: Oversee daily retail operations, ensuring smooth and efficient store performance Drive sales in a fast-paced environment and inspire your team to exceed targets Lead, coach and motivate your team to deliver outstanding customer service Develop strong product knowledge and ensure your team confidently shares this with customers Manage stock control, conduct regular stock assessments and coordinate with warehouse teams Recruit, train and develop new team members Maintain strong relationships with market management to ensure operational excellence Conduct regular team briefings and performance reviews Implement effective merchandising strategies to maximise visual impact and sales Ensure compliance with all health & safety and operational standards Foster a positive, motivated working environment where the team can thrive About You We're looking for a confident, commercially minded retail leader who thrives in a dynamic setting. Minimum 2 years Management experience Available 5 days per week, including weekends Proven ability to drive sales and deliver against KPIs Strong leadership skills with the ability to motivate and develop a team Excellent communication skills with a professional, polished approach Highly organised with strong numerical and analytical ability Proactive, adaptable and solutions-focused Comfortable working under pressure in a busy retail environment BH35645
Mar 09, 2026
Full time
Concession Manager Borough Market, London 30,000 - 35,000 per annum (dependent on experience) Full-time Permanent Have you got a passion for food? Does a quirky, growing, independent business excite you? If so, Zachary Daniels has an incredible opportunity in the vibrant Borough Market as a Concession Manager. This is a unique opportunity to lead a specialist Food concept focused on premium, artisanal food products sourced from renowned producers across the UK and Europe. With ambitious expansion plans ahead, this role offers a genuine opportunity to be part of an inspiring growth journey. The Role As a Concession Manager, you will take full ownership of the day-to-day running of a busy, high-footfall store in one of London's most iconic food destinations. You will lead from the front, driving commercial performance while delivering an exceptional customer experience. Key Responsibilities: Oversee daily retail operations, ensuring smooth and efficient store performance Drive sales in a fast-paced environment and inspire your team to exceed targets Lead, coach and motivate your team to deliver outstanding customer service Develop strong product knowledge and ensure your team confidently shares this with customers Manage stock control, conduct regular stock assessments and coordinate with warehouse teams Recruit, train and develop new team members Maintain strong relationships with market management to ensure operational excellence Conduct regular team briefings and performance reviews Implement effective merchandising strategies to maximise visual impact and sales Ensure compliance with all health & safety and operational standards Foster a positive, motivated working environment where the team can thrive About You We're looking for a confident, commercially minded retail leader who thrives in a dynamic setting. Minimum 2 years Management experience Available 5 days per week, including weekends Proven ability to drive sales and deliver against KPIs Strong leadership skills with the ability to motivate and develop a team Excellent communication skills with a professional, polished approach Highly organised with strong numerical and analytical ability Proactive, adaptable and solutions-focused Comfortable working under pressure in a busy retail environment BH35645
Senior Staff Engineer Tech Lead- iCasino (UK - Remote) United Kingdom (Remote) Job Description As a Senior Staff Engineer Tech Lead at Fanatics, you are both a hands-on technical expert and a driving force behind the success of your team. You lead by influence-aligning engineers, product managers, designers, and backend partners to deliver exceptional customer-facing experiences with speed, quality, and purpose. You combine deep technical expertise with strong communication and relationship-building skills to guide the team through complex challenges, balance priorities, and maintain a high-performing, well-oiled product. You will operate at both strategic and implementation levels-owning, designing and evolving robust Backend-For-Frontend (BFF) solutions that power personalisation and content delivery across our platforms. You are responsible for the scalability, performance, and long-term technical direction of the BFF layer that enables our mobile and web client experiences, while fostering collaboration across organizations to move the business forward. Your leadership sets the tone for excellence, reliability, and teamwork. We own the iCasino experience across Fanatics platforms-including the Standalone Casino App, iCasino within our Fanatics Sportsbook & Casino App, and the Casino Desktop website. Each of these experiences is powered by Kotlin Multiplatform, and the BFF plays a critical role in delivering high-quality, consistent, and fast-paced innovation across all ecosystems. Our ambition is to build the top online casinos in the U.S-fun, dynamic, personalised, entertainment-focused products built with cutting-edge mobile technology. Responsibilities Lead the team in delivering high-impact customer-facing capabilities within the BFF, maintaining platform quality, guiding engineers through technical and execution decisions. Collaborate across engineering, product, design, and backend organizations to align goals, unblock dependencies, and ensure successful delivery. Drive the design, development, testing, and deployment of high quality, stable and scalable BFF services in Java and Kotlin that power Android, iOS, and web experiences. Balance short-term delivery needs with long-term architectural vision, ensuring maintainable, performant, and reusable service patterns. Lead feature delivery end-to-end, from ideation through launch and iteration, ensuring quality and velocity across platforms. Set and uphold engineering standards, development principles, and best practices for API design, service architecture, and BFF patterns. Champion collaboration and relationship-building within the team and across partner orgs, acting as a trusted technical liaison. Participate in sprint planning, architecture discussions, and design reviews, contributing technical insight and organizational leadership. Drive operational excellence-monitoring reliability, test coverage, and observability, and ensuring issues are resolved with ownership and urgency. Mentor engineers across multiple levels and platforms, modeling proactive communication, problem-solving, and accountability. Be open to occasional travel to Fanatics offices or events for planning, collaboration, and team-building activities. Required Qualifications More than 10 years of experience building and maintaining production distributed systems. Deep expertise in Java and/or Kotlin and Spring Boot, with experience designing scalable APIs and service layers. Experience building or evolving Backend-for-Frontend (BFF) or client-facing service architectures. Experience partnering closely with mobile or web client teams to deliver performant, user-centric APIs. Demonstrated ability to lead cross-functional efforts and drive execution across teams without direct authority. Excellent communication and collaboration skills-able to translate technical strategy into clear, actionable team direction. Proven success in Agile/SCRUM environments, balancing delivery speed with quality. A hands-on builder with a team-first mindset and a passion for coaching and elevating others. A Bachelor's degree, or professional certification, or a combination of education and experience Preferred Qualifications Production experience with Kotlin in backend systems, or demonstrated interest in adopting Kotlin where appropriate. Experience in sports, gaming, fintech, or other regulated, high-velocity environments. Passion for developer experience, performance optimization, and platform tooling. Strong focus on clean API design, service maintainability, and scalable architecture patterns. Not sure if you check every box? If you're excited about this role, Kotlin Multiplatform, and building best-in-class mobile experiences, we encourage you to apply-even if you don't meet every single qualification. We value passion, curiosity, and a growth mindset, and we believe great engineers come from diverse backgrounds and paths. Please note, you do need to be living in the UK for this position and we do NOT offer sponsorship. About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Job Info Posting Date 03/03/2026, 09:03 PM Locations Richmond House, Leeds, LS16 6QY, GB (Remote)
Mar 08, 2026
Full time
Senior Staff Engineer Tech Lead- iCasino (UK - Remote) United Kingdom (Remote) Job Description As a Senior Staff Engineer Tech Lead at Fanatics, you are both a hands-on technical expert and a driving force behind the success of your team. You lead by influence-aligning engineers, product managers, designers, and backend partners to deliver exceptional customer-facing experiences with speed, quality, and purpose. You combine deep technical expertise with strong communication and relationship-building skills to guide the team through complex challenges, balance priorities, and maintain a high-performing, well-oiled product. You will operate at both strategic and implementation levels-owning, designing and evolving robust Backend-For-Frontend (BFF) solutions that power personalisation and content delivery across our platforms. You are responsible for the scalability, performance, and long-term technical direction of the BFF layer that enables our mobile and web client experiences, while fostering collaboration across organizations to move the business forward. Your leadership sets the tone for excellence, reliability, and teamwork. We own the iCasino experience across Fanatics platforms-including the Standalone Casino App, iCasino within our Fanatics Sportsbook & Casino App, and the Casino Desktop website. Each of these experiences is powered by Kotlin Multiplatform, and the BFF plays a critical role in delivering high-quality, consistent, and fast-paced innovation across all ecosystems. Our ambition is to build the top online casinos in the U.S-fun, dynamic, personalised, entertainment-focused products built with cutting-edge mobile technology. Responsibilities Lead the team in delivering high-impact customer-facing capabilities within the BFF, maintaining platform quality, guiding engineers through technical and execution decisions. Collaborate across engineering, product, design, and backend organizations to align goals, unblock dependencies, and ensure successful delivery. Drive the design, development, testing, and deployment of high quality, stable and scalable BFF services in Java and Kotlin that power Android, iOS, and web experiences. Balance short-term delivery needs with long-term architectural vision, ensuring maintainable, performant, and reusable service patterns. Lead feature delivery end-to-end, from ideation through launch and iteration, ensuring quality and velocity across platforms. Set and uphold engineering standards, development principles, and best practices for API design, service architecture, and BFF patterns. Champion collaboration and relationship-building within the team and across partner orgs, acting as a trusted technical liaison. Participate in sprint planning, architecture discussions, and design reviews, contributing technical insight and organizational leadership. Drive operational excellence-monitoring reliability, test coverage, and observability, and ensuring issues are resolved with ownership and urgency. Mentor engineers across multiple levels and platforms, modeling proactive communication, problem-solving, and accountability. Be open to occasional travel to Fanatics offices or events for planning, collaboration, and team-building activities. Required Qualifications More than 10 years of experience building and maintaining production distributed systems. Deep expertise in Java and/or Kotlin and Spring Boot, with experience designing scalable APIs and service layers. Experience building or evolving Backend-for-Frontend (BFF) or client-facing service architectures. Experience partnering closely with mobile or web client teams to deliver performant, user-centric APIs. Demonstrated ability to lead cross-functional efforts and drive execution across teams without direct authority. Excellent communication and collaboration skills-able to translate technical strategy into clear, actionable team direction. Proven success in Agile/SCRUM environments, balancing delivery speed with quality. A hands-on builder with a team-first mindset and a passion for coaching and elevating others. A Bachelor's degree, or professional certification, or a combination of education and experience Preferred Qualifications Production experience with Kotlin in backend systems, or demonstrated interest in adopting Kotlin where appropriate. Experience in sports, gaming, fintech, or other regulated, high-velocity environments. Passion for developer experience, performance optimization, and platform tooling. Strong focus on clean API design, service maintainability, and scalable architecture patterns. Not sure if you check every box? If you're excited about this role, Kotlin Multiplatform, and building best-in-class mobile experiences, we encourage you to apply-even if you don't meet every single qualification. We value passion, curiosity, and a growth mindset, and we believe great engineers come from diverse backgrounds and paths. Please note, you do need to be living in the UK for this position and we do NOT offer sponsorship. About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Job Info Posting Date 03/03/2026, 09:03 PM Locations Richmond House, Leeds, LS16 6QY, GB (Remote)
Area Manager Up to 70,000 + Car, Bonus & Benefits Our client, a leading organisation within the retail sector, is seeking an Area Manager to oversee a portfolio of stores. This role is ideal for an experienced multi-site retail leader who thrives in a fast-paced environment and is passionate about driving performance, developing people, and delivering outstanding commercial results. Area Manager Role Overview The Area Manager will be responsible for leading and inspiring store teams to achieve sales, service, and operational excellence across their area. The successful candidate will play a key role in maximising profitability, maintaining brand standards, and building a strong culture of collaboration and performance. Area Manager Responsibilities Lead, coach, and develop Store Managers and their teams to deliver strong commercial and operational outcomes. Drive sales and profitability through effective business planning, performance management, and execution. Ensure consistent delivery of exceptional customer service and compliance with brand and operational standards. Partner with internal stakeholders to optimise people, product, and operational opportunities. Foster an inclusive, positive, and high-performing culture that supports engagement and continuous improvement. Identify and develop internal talent to create a strong pipeline for future growth. Support recruitment, onboarding, and retention of high-calibre team members. Proven track record in multi-site retail management, ideally within a well-known or fast-paced brand. Strong leadership, coaching, and people development skills. Commercially astute with a focus on delivering results through operational excellence. Strategic and adaptable, with the ability to balance people and performance priorities. Full driving licence and flexibility to travel within the area. What's on Offer Competitive salary up to 70,000 Company car, bonus, and comprehensive benefits package Opportunity to lead a diverse area portfolio and make a measurable impact on business success. Access to leadership development programmes and involvement in projects and strategic initiatives. Zachary Daniels is a specialist recruitment consultancy operating nationally and internationally across: Retail Operations Buying Merchandising Ecommerce HR Finance Property Marketing Supply Chain Senior Appointments BBBH34735
Mar 08, 2026
Full time
Area Manager Up to 70,000 + Car, Bonus & Benefits Our client, a leading organisation within the retail sector, is seeking an Area Manager to oversee a portfolio of stores. This role is ideal for an experienced multi-site retail leader who thrives in a fast-paced environment and is passionate about driving performance, developing people, and delivering outstanding commercial results. Area Manager Role Overview The Area Manager will be responsible for leading and inspiring store teams to achieve sales, service, and operational excellence across their area. The successful candidate will play a key role in maximising profitability, maintaining brand standards, and building a strong culture of collaboration and performance. Area Manager Responsibilities Lead, coach, and develop Store Managers and their teams to deliver strong commercial and operational outcomes. Drive sales and profitability through effective business planning, performance management, and execution. Ensure consistent delivery of exceptional customer service and compliance with brand and operational standards. Partner with internal stakeholders to optimise people, product, and operational opportunities. Foster an inclusive, positive, and high-performing culture that supports engagement and continuous improvement. Identify and develop internal talent to create a strong pipeline for future growth. Support recruitment, onboarding, and retention of high-calibre team members. Proven track record in multi-site retail management, ideally within a well-known or fast-paced brand. Strong leadership, coaching, and people development skills. Commercially astute with a focus on delivering results through operational excellence. Strategic and adaptable, with the ability to balance people and performance priorities. Full driving licence and flexibility to travel within the area. What's on Offer Competitive salary up to 70,000 Company car, bonus, and comprehensive benefits package Opportunity to lead a diverse area portfolio and make a measurable impact on business success. Access to leadership development programmes and involvement in projects and strategic initiatives. Zachary Daniels is a specialist recruitment consultancy operating nationally and internationally across: Retail Operations Buying Merchandising Ecommerce HR Finance Property Marketing Supply Chain Senior Appointments BBBH34735
General Manager East Midlands Retail c. 90k An exciting opportunity has arisen for an experienced Distribution Centre General Manager to lead a large-scale logistics operation within a fast-paced retail supply chain environment. This senior leadership role will oversee the day-to-day performance of a high-volume distribution centre, ensuring operational efficiency, strong financial control, and exceptional service delivery to stores and customers. Reporting to the Supply Chain Director, the successful candidate will play a key role in shaping operational strategy while leading a team of senior operations managers and wider warehouse functions. This position offers the chance to make a real impact within a growing and evolving business that places strong emphasis on operational excellence, innovation, and people development. Key Responsibilities Provide overall leadership for the distribution centre, ensuring smooth and efficient daily operations Lead and develop a team of Operations Managers and department leaders to deliver operational targets Analyse and drive performance against key operational KPIs including productivity, service levels, stock accuracy and throughput Implement strategic initiatives and operational improvements to enhance efficiency and customer service Manage and control operational budgets, identifying opportunities to optimise costs while maintaining performance Plan and allocate labour effectively to meet demand, seasonal peaks and operational priorities Foster a high-performance culture through coaching, engagement and leadership development Collaborate with cross-functional teams to ensure aligned working practices and continuous improvement Maintain high levels of inventory accuracy, picking performance and service availability Ensure full compliance with health and safety standards, embedding best practice across the operation Lead operational reviews with senior stakeholders and business partners Prepare the operation for peak trading periods through effective planning and resource management Champion a culture of continuous improvement across all warehouse activities About You We are seeking a credible and commercially aware logistics leader with a proven track record of managing large-scale warehouse or distribution operations within retail. You will bring: Significant experience leading medium to large distribution centre operations Strong financial and commercial awareness, including budget ownership Demonstrable success driving operational improvements and leading change initiatives Excellent leadership skills with a strong focus on team engagement and development Experience managing senior operational teams within a fast-paced environment Strong analytical ability with experience using KPIs and operational data to drive performance Outstanding communication and stakeholder management skills A proactive, solutions-focused mindset with the ability to influence across the wider business The Opportunity This is a pivotal leadership role offering the opportunity to shape operational performance within a major distribution environment. The successful candidate will join a forward-thinking organisation that values innovation, collaboration and continuous development. Benefits Competitive salary package Staff discount scheme Recognition and reward programmes Wellbeing and employee support services Life assurance Pension scheme Retail and lifestyle discount platform Ongoing training and career development opportunities BH35668
Mar 07, 2026
Full time
General Manager East Midlands Retail c. 90k An exciting opportunity has arisen for an experienced Distribution Centre General Manager to lead a large-scale logistics operation within a fast-paced retail supply chain environment. This senior leadership role will oversee the day-to-day performance of a high-volume distribution centre, ensuring operational efficiency, strong financial control, and exceptional service delivery to stores and customers. Reporting to the Supply Chain Director, the successful candidate will play a key role in shaping operational strategy while leading a team of senior operations managers and wider warehouse functions. This position offers the chance to make a real impact within a growing and evolving business that places strong emphasis on operational excellence, innovation, and people development. Key Responsibilities Provide overall leadership for the distribution centre, ensuring smooth and efficient daily operations Lead and develop a team of Operations Managers and department leaders to deliver operational targets Analyse and drive performance against key operational KPIs including productivity, service levels, stock accuracy and throughput Implement strategic initiatives and operational improvements to enhance efficiency and customer service Manage and control operational budgets, identifying opportunities to optimise costs while maintaining performance Plan and allocate labour effectively to meet demand, seasonal peaks and operational priorities Foster a high-performance culture through coaching, engagement and leadership development Collaborate with cross-functional teams to ensure aligned working practices and continuous improvement Maintain high levels of inventory accuracy, picking performance and service availability Ensure full compliance with health and safety standards, embedding best practice across the operation Lead operational reviews with senior stakeholders and business partners Prepare the operation for peak trading periods through effective planning and resource management Champion a culture of continuous improvement across all warehouse activities About You We are seeking a credible and commercially aware logistics leader with a proven track record of managing large-scale warehouse or distribution operations within retail. You will bring: Significant experience leading medium to large distribution centre operations Strong financial and commercial awareness, including budget ownership Demonstrable success driving operational improvements and leading change initiatives Excellent leadership skills with a strong focus on team engagement and development Experience managing senior operational teams within a fast-paced environment Strong analytical ability with experience using KPIs and operational data to drive performance Outstanding communication and stakeholder management skills A proactive, solutions-focused mindset with the ability to influence across the wider business The Opportunity This is a pivotal leadership role offering the opportunity to shape operational performance within a major distribution environment. The successful candidate will join a forward-thinking organisation that values innovation, collaboration and continuous development. Benefits Competitive salary package Staff discount scheme Recognition and reward programmes Wellbeing and employee support services Life assurance Pension scheme Retail and lifestyle discount platform Ongoing training and career development opportunities BH35668
Store Manager - South Essex Are you ready to take charge of a thriving multi-million-pound store? Do you have the passion to inspire a team and drive exceptional results? If you're looking for a rewarding opportunity in retail management, we have the perfect role for you. About the Role: As the Store Manager, you will be at the heart of our operations, leading a dynamic team and ensuring that every aspect of the store runs smoothly. Your days will be diverse and exciting, including tasks such as: Overseeing deliveries and inventory management. Placing orders to ensure stock availability. Scheduling hours to meet operational efficiency targets. Managing team performance and development. Handling customer inquiries and conducting till spot checks. Focusing on maximizing sales while delivering exceptional customer service. Key Responsibilities: Lead and motivate your team to achieve excellence in customer service. Drive sales performance and identify opportunities for growth. Maintain operational efficiency and control costs effectively. Foster a positive and engaging working environment. Who We're Looking For: To excel in this role, you'll need to be: An experienced people-manager with a proven track record in retail. Comfortable leading teams in a fast-paced, customer-driven environment. Skilled in time management, cost control, and operational efficiency. Motivated and target-driven, with a passion for achieving results. What's in it for You: Competitive Salary: Starting at 52,910, rising to 69,000. Flexible Working Options: Choose from 32, 36, 40, or 45-hour contracts. Generous Holiday Allowance: 25 days of holiday plus bank holidays, with the option to buy extra holidays. Health & Wellbeing Package: Access to an online wellness portal, sick pay, and lifestyle benefits. Discounted Lifestyle Perks: Enjoy discounts on gym memberships, cinema tickets, holidays, and health cash plans. Why Join Us? This is not just a job; it's an opportunity to lead a talented team and make a real impact in your community. You'll have the chance to create a store environment where both customers and staff feel valued and inspired. Plus, with our commitment to your personal and professional growth, you'll find endless opportunities to develop your career. Are you ready to step into this exciting role and make a difference? If you have the skills, experience, and passion for retail management, we'd love to hear from you! Apply Now! Join us in this journey towards excellence. Your future as a Store Manager starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 07, 2026
Full time
Store Manager - South Essex Are you ready to take charge of a thriving multi-million-pound store? Do you have the passion to inspire a team and drive exceptional results? If you're looking for a rewarding opportunity in retail management, we have the perfect role for you. About the Role: As the Store Manager, you will be at the heart of our operations, leading a dynamic team and ensuring that every aspect of the store runs smoothly. Your days will be diverse and exciting, including tasks such as: Overseeing deliveries and inventory management. Placing orders to ensure stock availability. Scheduling hours to meet operational efficiency targets. Managing team performance and development. Handling customer inquiries and conducting till spot checks. Focusing on maximizing sales while delivering exceptional customer service. Key Responsibilities: Lead and motivate your team to achieve excellence in customer service. Drive sales performance and identify opportunities for growth. Maintain operational efficiency and control costs effectively. Foster a positive and engaging working environment. Who We're Looking For: To excel in this role, you'll need to be: An experienced people-manager with a proven track record in retail. Comfortable leading teams in a fast-paced, customer-driven environment. Skilled in time management, cost control, and operational efficiency. Motivated and target-driven, with a passion for achieving results. What's in it for You: Competitive Salary: Starting at 52,910, rising to 69,000. Flexible Working Options: Choose from 32, 36, 40, or 45-hour contracts. Generous Holiday Allowance: 25 days of holiday plus bank holidays, with the option to buy extra holidays. Health & Wellbeing Package: Access to an online wellness portal, sick pay, and lifestyle benefits. Discounted Lifestyle Perks: Enjoy discounts on gym memberships, cinema tickets, holidays, and health cash plans. Why Join Us? This is not just a job; it's an opportunity to lead a talented team and make a real impact in your community. You'll have the chance to create a store environment where both customers and staff feel valued and inspired. Plus, with our commitment to your personal and professional growth, you'll find endless opportunities to develop your career. Are you ready to step into this exciting role and make a difference? If you have the skills, experience, and passion for retail management, we'd love to hear from you! Apply Now! Join us in this journey towards excellence. Your future as a Store Manager starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Area Manager Fast Paced Retail 50,000 - 60,000 + Package Zachary Daniels is currently looking to recruit an Area Manager for a well-known large-format retailer in the UK. This is an exciting opportunity to join a rapidly changing business where you will have the autonomy and freedom to drive your area forward! The successful Area Manager will be responsible for leading a high number of stores across your geographical patch, delivering a strong financial performance and exceptional levels of customer service across the board. Culture fit is extremely important to our client's business. Successful candidates must have a forward-thinking and dynamic leadership style with an outgoing and upbeat personality that would be able engage a large number of colleagues across the area. Our new Area Manager is going to inspire the team, develop Store Managers to deliver a memorable in store experience, engage with colleagues at all levels and lead by example. You will create fantastic in store visuals and make the store a real go to destination for a fantastic shopping experience. The Role As a Area Manager you will lead your stores in all areas of service excellence, deliver KPI's in line with the business objectives and ensure you are leading and motivating your teams to deliver across your area. Creating a positive and engaging working environment within your sites High standards in all key areas Setting clear expectations in service, standards and operations Managing profit and loss, budgets, sales forecasting and various other key performance indicators Liaising and networking with head office, ensuring relationships are established with all key stakeholders Driving compliance, health & safety to adhere to all policies and procedures Supporting with company events, local marketing and sharing successes The new Area Manager is going to deliver results and performances in large format stores, have the ability to ensure leaders are ready to deliver standards via their teams and also work on projects with the senior leaders in the business. A passion for delivering great standards, service and an engaged team is an absolute must! This role will come with a great challenge, an opportunity to make an impact and the chance to make a real name for yourself as they grow and develop! The Package Basic salary between 50,000 - 60,000 plus a company car allowance, generous holidays and a strong benefits package.
Mar 06, 2026
Full time
Area Manager Fast Paced Retail 50,000 - 60,000 + Package Zachary Daniels is currently looking to recruit an Area Manager for a well-known large-format retailer in the UK. This is an exciting opportunity to join a rapidly changing business where you will have the autonomy and freedom to drive your area forward! The successful Area Manager will be responsible for leading a high number of stores across your geographical patch, delivering a strong financial performance and exceptional levels of customer service across the board. Culture fit is extremely important to our client's business. Successful candidates must have a forward-thinking and dynamic leadership style with an outgoing and upbeat personality that would be able engage a large number of colleagues across the area. Our new Area Manager is going to inspire the team, develop Store Managers to deliver a memorable in store experience, engage with colleagues at all levels and lead by example. You will create fantastic in store visuals and make the store a real go to destination for a fantastic shopping experience. The Role As a Area Manager you will lead your stores in all areas of service excellence, deliver KPI's in line with the business objectives and ensure you are leading and motivating your teams to deliver across your area. Creating a positive and engaging working environment within your sites High standards in all key areas Setting clear expectations in service, standards and operations Managing profit and loss, budgets, sales forecasting and various other key performance indicators Liaising and networking with head office, ensuring relationships are established with all key stakeholders Driving compliance, health & safety to adhere to all policies and procedures Supporting with company events, local marketing and sharing successes The new Area Manager is going to deliver results and performances in large format stores, have the ability to ensure leaders are ready to deliver standards via their teams and also work on projects with the senior leaders in the business. A passion for delivering great standards, service and an engaged team is an absolute must! This role will come with a great challenge, an opportunity to make an impact and the chance to make a real name for yourself as they grow and develop! The Package Basic salary between 50,000 - 60,000 plus a company car allowance, generous holidays and a strong benefits package.
Area Manager Fast Paced Retail 50,000 - 60,000 + Package Zachary Daniels is currently looking to recruit an Area Manager for a well-known large-format retailer in the UK. This is an exciting opportunity to join a rapidly changing business where you will have the autonomy and freedom to drive your area forward! The successful Area Manager will be responsible for leading a high number of stores across your geographical patch, delivering a strong financial performance and exceptional levels of customer service across the board. Culture fit is extremely important to our client's business. Successful candidates must have a forward-thinking and dynamic leadership style with an outgoing and upbeat personality that would be able engage a large number of colleagues across the area. Our new Area Manager is going to inspire the team, develop Store Managers to deliver a memorable in store experience, engage with colleagues at all levels and lead by example. You will create fantastic in store visuals and make the store a real go to destination for a fantastic shopping experience. The Role As a Area Manager you will lead your stores in all areas of service excellence, deliver KPI's in line with the business objectives and ensure you are leading and motivating your teams to deliver across your area. Creating a positive and engaging working environment within your sites High standards in all key areas Setting clear expectations in service, standards and operations Managing profit and loss, budgets, sales forecasting and various other key performance indicators Liaising and networking with head office, ensuring relationships are established with all key stakeholders Driving compliance, health & safety to adhere to all policies and procedures Supporting with company events, local marketing and sharing successes The new Area Manager is going to deliver results and performances in large format stores, have the ability to ensure leaders are ready to deliver standards via their teams and also work on projects with the senior leaders in the business. A passion for delivering great standards, service and an engaged team is an absolute must! This role will come with a great challenge, an opportunity to make an impact and the chance to make a real name for yourself as they grow and develop! The Package Basic salary between 50,000 - 60,000 plus a company car allowance, generous holidays and a strong benefits package.
Mar 06, 2026
Full time
Area Manager Fast Paced Retail 50,000 - 60,000 + Package Zachary Daniels is currently looking to recruit an Area Manager for a well-known large-format retailer in the UK. This is an exciting opportunity to join a rapidly changing business where you will have the autonomy and freedom to drive your area forward! The successful Area Manager will be responsible for leading a high number of stores across your geographical patch, delivering a strong financial performance and exceptional levels of customer service across the board. Culture fit is extremely important to our client's business. Successful candidates must have a forward-thinking and dynamic leadership style with an outgoing and upbeat personality that would be able engage a large number of colleagues across the area. Our new Area Manager is going to inspire the team, develop Store Managers to deliver a memorable in store experience, engage with colleagues at all levels and lead by example. You will create fantastic in store visuals and make the store a real go to destination for a fantastic shopping experience. The Role As a Area Manager you will lead your stores in all areas of service excellence, deliver KPI's in line with the business objectives and ensure you are leading and motivating your teams to deliver across your area. Creating a positive and engaging working environment within your sites High standards in all key areas Setting clear expectations in service, standards and operations Managing profit and loss, budgets, sales forecasting and various other key performance indicators Liaising and networking with head office, ensuring relationships are established with all key stakeholders Driving compliance, health & safety to adhere to all policies and procedures Supporting with company events, local marketing and sharing successes The new Area Manager is going to deliver results and performances in large format stores, have the ability to ensure leaders are ready to deliver standards via their teams and also work on projects with the senior leaders in the business. A passion for delivering great standards, service and an engaged team is an absolute must! This role will come with a great challenge, an opportunity to make an impact and the chance to make a real name for yourself as they grow and develop! The Package Basic salary between 50,000 - 60,000 plus a company car allowance, generous holidays and a strong benefits package.
Job title: Operational Business Partner Location: Brimsdown World-changing careers, enabled by Johnson Matthey. With over 200 years of history, join us and help accelerate the transition to net zero. As an Operational Procurement Business Partner, you'll support JM's mission in sustainable technology by leading procurement at the site and across key procure-to-pay (P2P) activities across your region. You'll ensure compliance with global procurement policies, manage supplier performance, and serve as the link between global strategy and local business needs. In this role, you'll be responsible for all procurement of goods and services at the site, drive process excellence and policy adherence, foster collaboration, and support continuous improvement to help deliver impactful, sustainable outcomes. The role: As an Operational Business Partner, you will help drive our goals by: • Act as primary contact to local stakeholders for their demands around end-to-end procurement of goods and services and identify opportunities for improvement. • Understand local site business requirements and advise on available solutions and applicable processes to best fulfil them, representing those requirements to the Procurement organization. • Act as liaison between site(s), suppliers and procurement category/supplier managers for supplier performance management and reviews. • Support local implementation of supplier agreements in line with savings strategies, including steering spend pro-actively to JM preferred or approved vendors. • Drive locally effective, efficient and compliant utilization of Coupa, and other global tools, processes and platforms e.g. SAP, embedded into procurement operating model. • Collaborate with other Procurement team members, across geographies, categories and businesses to identify process and system gaps - with local visibility and impact. Key skills that will help you succeed in this role: • Vocational education relevant to procurement or a related field. • Proven experience in sourcing, procurement operations, and Procure-to-Pay (P2P) processes. • Strong knowledge of procurement best practices, sourcing strategies, contract negotiation and management and category management activities. • Ability to work effectively across diverse cultures and geographies, managing stakeholders and teams remotely across different time zones. • Experience operating in complex environments of similar size and scale. • Full proficiency in Microsoft Office applications (Word, PowerPoint, Excel, Outlook). • Familiarity with P2P systems, ERP platforms, e-procurement tools, and workflow technologies. • Proficiency in procurement systems (e.g., SAP, Coupa is a plus) and Microsoft Office. • A proactive self-starter who communicates clearly, responds quickly, and brings solutions-in a fast-paced environment. Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: • Retirement savings • Share plans • Saving accounts • House saving funds • Life and disability insurance • Commuter allowances and loans • Medical plans / health assessments • Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Mar 05, 2026
Full time
Job title: Operational Business Partner Location: Brimsdown World-changing careers, enabled by Johnson Matthey. With over 200 years of history, join us and help accelerate the transition to net zero. As an Operational Procurement Business Partner, you'll support JM's mission in sustainable technology by leading procurement at the site and across key procure-to-pay (P2P) activities across your region. You'll ensure compliance with global procurement policies, manage supplier performance, and serve as the link between global strategy and local business needs. In this role, you'll be responsible for all procurement of goods and services at the site, drive process excellence and policy adherence, foster collaboration, and support continuous improvement to help deliver impactful, sustainable outcomes. The role: As an Operational Business Partner, you will help drive our goals by: • Act as primary contact to local stakeholders for their demands around end-to-end procurement of goods and services and identify opportunities for improvement. • Understand local site business requirements and advise on available solutions and applicable processes to best fulfil them, representing those requirements to the Procurement organization. • Act as liaison between site(s), suppliers and procurement category/supplier managers for supplier performance management and reviews. • Support local implementation of supplier agreements in line with savings strategies, including steering spend pro-actively to JM preferred or approved vendors. • Drive locally effective, efficient and compliant utilization of Coupa, and other global tools, processes and platforms e.g. SAP, embedded into procurement operating model. • Collaborate with other Procurement team members, across geographies, categories and businesses to identify process and system gaps - with local visibility and impact. Key skills that will help you succeed in this role: • Vocational education relevant to procurement or a related field. • Proven experience in sourcing, procurement operations, and Procure-to-Pay (P2P) processes. • Strong knowledge of procurement best practices, sourcing strategies, contract negotiation and management and category management activities. • Ability to work effectively across diverse cultures and geographies, managing stakeholders and teams remotely across different time zones. • Experience operating in complex environments of similar size and scale. • Full proficiency in Microsoft Office applications (Word, PowerPoint, Excel, Outlook). • Familiarity with P2P systems, ERP platforms, e-procurement tools, and workflow technologies. • Proficiency in procurement systems (e.g., SAP, Coupa is a plus) and Microsoft Office. • A proactive self-starter who communicates clearly, responds quickly, and brings solutions-in a fast-paced environment. Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: • Retirement savings • Share plans • Saving accounts • House saving funds • Life and disability insurance • Commuter allowances and loans • Medical plans / health assessments • Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Store Manager - Doncaster page is loaded Store Manager - Doncasterlocations: Doncaster, AUStime type: Full timeposted on: Posted Todayjob requisition id: R-109399At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true.Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry.Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are an advocate of our brand. In this role and together with the team, you will: Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience Build a loyal portfolio of existing and new customers Recruit, lead and grow a team with a growth mindset, passion and enthusiasm Exceed personal and team service and sales targets Be the driving force behind new and ongoing service and sales opportunities - directly impacting our growth and success. About you You are an experience Store Manager, and you have: Worked in a multi-cultural retail environment with a minimum of 3 years' experience. Experience in luxury, Fashion/Cosmetics/Lifestyle Brands. Excellent and proven leadership and coaching skills. Digital proficiency. A winning personality to easily establish trust relationships with customers, teams and stakeholders English skills What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we'll inspire the world of interior décor, fashion, culture, film and entertainment. Recruitment Process at Swarovski You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too. CV Tips to Nail Your Dream Job The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates' profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs)
Mar 05, 2026
Full time
Store Manager - Doncaster page is loaded Store Manager - Doncasterlocations: Doncaster, AUStime type: Full timeposted on: Posted Todayjob requisition id: R-109399At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true.Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry.Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are an advocate of our brand. In this role and together with the team, you will: Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience Build a loyal portfolio of existing and new customers Recruit, lead and grow a team with a growth mindset, passion and enthusiasm Exceed personal and team service and sales targets Be the driving force behind new and ongoing service and sales opportunities - directly impacting our growth and success. About you You are an experience Store Manager, and you have: Worked in a multi-cultural retail environment with a minimum of 3 years' experience. Experience in luxury, Fashion/Cosmetics/Lifestyle Brands. Excellent and proven leadership and coaching skills. Digital proficiency. A winning personality to easily establish trust relationships with customers, teams and stakeholders English skills What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we'll inspire the world of interior décor, fashion, culture, film and entertainment. Recruitment Process at Swarovski You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too. CV Tips to Nail Your Dream Job The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates' profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs)