The Role
Experienced Corporate Account Manager required to manage a portfolio of corporate, RMC, and trade clients on a remote basis. You'll deliver exceptional service across UK, European, International, and third-country moves while maintaining commercial focus and driving profitability.
Key Responsibilities
- Manage existing corporate, RMC, and trade client accounts across all move types
- Build strong relationships with clients and stakeholders, maximizing account growth opportunities
- Coordinate complex relocations with operations, network partners, and international agents
- Negotiate competitive rates with shipping companies and third-country suppliers
- Formulate move plans and quotations within KPI timelines
- Manage invoicing, reporting, and financial performance of accounts
- Attend corporate team meetings in Buckinghamshire (4-6 times per year, 10am-3pm)
Essential Skills & Experience
- Proven experience as a Corporate Account Manager in removals/relocation industry
- Strong knowledge of RMC operations and corporate/trade client management
- Experience managing UK, European, International, and third-country moves
- Excellent relationship-building and communication skills
- Strong commercial awareness with P&L management experience
- Highly organized with ability to manage multiple complex accounts
- Proficient with CRM systems and MS Office
Desirable
- DSP (Destination Service Provider) certification
- Existing relationships with RMCs or corporate clients
- Experience negotiating with international agents and shipping companies
Location Requirements
Remote working with flexibility, BUT you MUST be able to commute to depots in Buckinghamshire, Kent, or Surrey when required AND attend quarterly meetings in Buckinghamshire (non-negotiable).
Ideal locations: Buckinghamshire, Berkshire, Surrey, Kent, Oxfordshire, Hampshire, West Sussex, Hertfordshire