Customer Success Manager - Hybrid SaaS Growth

  • Lead Forensics
  • Todmorden, Lancashire
  • Jan 17, 2026
Full time Call Centre / CustomerService

Job Description

A dynamic SaaS company in Portsmouth is seeking an Account Manager to manage client relationships and drive success. The successful candidate will have at least 2-3 years in Account Management or Customer Success, with strong negotiation and communication skills. Duties include upselling contracts, resolving issues, and achieving KPIs. The role offers a salary of £30,000-£40,000, with OTE reaching £65,000, and includes world-class training, clear progression plans, and flexible working options.