AWE is recruiting a Category Manager (Framework Manager) to get involved in the procurement of categories for Capital Projects to support our utilities Infrastructure. Salary: from 47,760 (depending on your suitability and level of experience). Location: Reading (Green Park), with free onsite parking. Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As a Category Manager, you will help shape the wider category strategy for utilities infrastructure and enable the delivery of our strategic frameworks including developing task order agreements with utilities team and supplier negotiation to agree project price and schedule. You will be running tenders up to 50 million pounds within agreed frameworks, and working with the strategic sourcing team to procure complex procurements. We are ideally seeking individuals with commercial contract management experience, who have public procurement regulations knowledge. You will have an understanding of the end-to-end procurement process, including pre and post contract, and experience of utilising contract management tools such as CEMAR. To ensure success as a Category Manager, you will ideally have previous experience of NEC 4 contracts, and an understanding of how translate business requirements and will be motivated to drive value for money, applying industry leading contract management techniques to mitigate commercial risk. Who are we looking for? We are ideally looking for Category Managers with previous experience of utilities or working in a highly regulated environment and understands the importance of governance is advantageous, but not essential. Candidates working towards CIPS membership or willing to start training, as part of your ongoing development plan, is preferred. Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Developing and maintaining relationships with Suppliers. Understanding the requirements, duties and obligations of AWE under contracts to ensure alignment with the Business' goals and the industry regulations. Supervising contract execution to ensure compliance with regulatory guidelines. Monitoring the implementation and performance of KPI's. Obtaining the appropriate governance approvals. Managing and mitigating risks. Creating meaningful relationships with Stakeholders. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. Hybrid working is available for this role on an informal, non-contractual basis. Typically 2-3 days onsite per week.
Mar 11, 2026
Full time
AWE is recruiting a Category Manager (Framework Manager) to get involved in the procurement of categories for Capital Projects to support our utilities Infrastructure. Salary: from 47,760 (depending on your suitability and level of experience). Location: Reading (Green Park), with free onsite parking. Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As a Category Manager, you will help shape the wider category strategy for utilities infrastructure and enable the delivery of our strategic frameworks including developing task order agreements with utilities team and supplier negotiation to agree project price and schedule. You will be running tenders up to 50 million pounds within agreed frameworks, and working with the strategic sourcing team to procure complex procurements. We are ideally seeking individuals with commercial contract management experience, who have public procurement regulations knowledge. You will have an understanding of the end-to-end procurement process, including pre and post contract, and experience of utilising contract management tools such as CEMAR. To ensure success as a Category Manager, you will ideally have previous experience of NEC 4 contracts, and an understanding of how translate business requirements and will be motivated to drive value for money, applying industry leading contract management techniques to mitigate commercial risk. Who are we looking for? We are ideally looking for Category Managers with previous experience of utilities or working in a highly regulated environment and understands the importance of governance is advantageous, but not essential. Candidates working towards CIPS membership or willing to start training, as part of your ongoing development plan, is preferred. Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Developing and maintaining relationships with Suppliers. Understanding the requirements, duties and obligations of AWE under contracts to ensure alignment with the Business' goals and the industry regulations. Supervising contract execution to ensure compliance with regulatory guidelines. Monitoring the implementation and performance of KPI's. Obtaining the appropriate governance approvals. Managing and mitigating risks. Creating meaningful relationships with Stakeholders. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. Hybrid working is available for this role on an informal, non-contractual basis. Typically 2-3 days onsite per week.
Hyde London City 15 Old Bailey, London EC4M 7EF, UK Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood fired breads, low intervention wines and a sophisticated and fun ambience. Black Lacquer is our contemporary underground private hire cocktail bar and an event space where eclectic music is celebrated and the same singular approach is taken to the sound as to the drinks. Whatever the time or day, Black Lacquer always delivers top notch hospitality. Job Description The Food & Beverage Manager will be responsible for coordinating, supervising, and directing all property outlets, while maintaining a profitable department and high quality products and service levels. This role is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. What you'll do Lead the Restaurant and Black Lacquer events operation with a clear focus on driving revenue and optimising net operating income, ensuring budget planning and performance are delivered with accuracy and intent. Bring each venue to life through thoughtful action plans and hands on support, empowering outlet leaders to consistently exceed commercial targets. Maintain full ownership of labour and operating costs, balancing financial efficiency with an uncompromising commitment to quality and guest experience. Elevate the brand through strategic product and service enhancements, ensuring our venues remain ahead of industry trends and guest expectations. Champion Hyde's unique identity by establishing and upholding brand specific SOPs that set the standard for excellence across all venues. Place guest satisfaction at the core of daily operations by being visible, responsive, and committed to resolving concerns swiftly. Foster lasting loyalty by implementing thoughtful repeat guest recognition initiatives that celebrate and strengthen our community of regulars. Cultivate strong relationships across the wider company, sharing ideas, innovations, and best practices that elevate the overall business. Position Hyde's venues as integral voices within the local community, acting as our brand ambassador and building meaningful partnerships with neighbourhood tastemakers and cultural influencers. Stay tuned into evolving culinary, beverage, and music landscapes, ensuring our offering feels current, relevant, and exciting. Curate and grow a compelling entertainment and music program that adds energy, atmosphere, and identity to our venues. Collaborate closely with brand managers and PR partners to deliver standout events, creative programming, and impactful local communications. Maintain a forward thinking vision aligned with broader brand aspirations, including high profile industry accolades and local recognition. Inspire, mentor, and lead the F&B team, cultivating a culture where excellence, accountability, and genuine hospitality thrive. Respond to market and industry shifts with agility, ensuring our operations remain competitive, profitable, and strategically positioned. Partner effectively with fellow managers to ensure transparent communication and alignment across departments. Engage with the Corporate F&B Ennismore team to uphold evolving brand standards, support concept development, and contribute to global brand momentum. Champion seamless collaboration with brand partners, ensuring mutually beneficial and creatively aligned relationships. Keep your senior leader updated on emerging challenges and operational priorities, always offering solutions alongside insights. Oversee all aspects of Loss Prevention within the F&B operation, ensuring compliance, safety, and protection of company assets. Deliver required reporting with clarity and timeliness, supporting informed decision making across the business. Lead regular departmental meetings that energize, inform, and align the team around shared goals. Maintain unwavering oversight on service quality and product consistency, ensuring every guest encounter reflects our standards. Guide menu development and culinary planning in partnership with key stakeholders, ensuring the offering remains innovative and guest driven. Ensure full compliance with all liquor licensing, health and safety, sanitation, and legal obligations, protecting both the guest experience and the business. Equip department leaders with the training, tools, and knowledge needed to excel, from SOP mastery to reporting and operational expertise. Hire, develop, and grow a high performing team, exercising sound judgement in recruitment, performance management, and talent progression in line with Hyde policies. Qualifications What we're looking for 5+ years of experience in a food & beverage role (including a leadership role), preferably within a lifestyle brand. UK experience is a must, openings experience a bonus You're a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. Excellent verbal and written communication skills. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together. You take ownership of important issues, solve problems and make effective decisions Your humble and open to ideas. We leave our egos at the door and help get it done You're up for doing things differently and trying (almost) everything once You want to be part of something bigger and have fun along the way Additional Information What's in it for you Up to 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we'll feed you during your shift. Extra time off to volunteer with one of our partner charities. Cycle to work scheme. The chance to make your mark in a fast-growing Brand. Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. Excellent discounts across the entire Ennismore and Accor family of brands. Hyde is an equal opportunity employer. We endeavour to select, place, train, and promote the best qualified individuals based upon job related factors such as ability, work quality, suitability, experience, and potential.
Mar 11, 2026
Full time
Hyde London City 15 Old Bailey, London EC4M 7EF, UK Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood fired breads, low intervention wines and a sophisticated and fun ambience. Black Lacquer is our contemporary underground private hire cocktail bar and an event space where eclectic music is celebrated and the same singular approach is taken to the sound as to the drinks. Whatever the time or day, Black Lacquer always delivers top notch hospitality. Job Description The Food & Beverage Manager will be responsible for coordinating, supervising, and directing all property outlets, while maintaining a profitable department and high quality products and service levels. This role is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. What you'll do Lead the Restaurant and Black Lacquer events operation with a clear focus on driving revenue and optimising net operating income, ensuring budget planning and performance are delivered with accuracy and intent. Bring each venue to life through thoughtful action plans and hands on support, empowering outlet leaders to consistently exceed commercial targets. Maintain full ownership of labour and operating costs, balancing financial efficiency with an uncompromising commitment to quality and guest experience. Elevate the brand through strategic product and service enhancements, ensuring our venues remain ahead of industry trends and guest expectations. Champion Hyde's unique identity by establishing and upholding brand specific SOPs that set the standard for excellence across all venues. Place guest satisfaction at the core of daily operations by being visible, responsive, and committed to resolving concerns swiftly. Foster lasting loyalty by implementing thoughtful repeat guest recognition initiatives that celebrate and strengthen our community of regulars. Cultivate strong relationships across the wider company, sharing ideas, innovations, and best practices that elevate the overall business. Position Hyde's venues as integral voices within the local community, acting as our brand ambassador and building meaningful partnerships with neighbourhood tastemakers and cultural influencers. Stay tuned into evolving culinary, beverage, and music landscapes, ensuring our offering feels current, relevant, and exciting. Curate and grow a compelling entertainment and music program that adds energy, atmosphere, and identity to our venues. Collaborate closely with brand managers and PR partners to deliver standout events, creative programming, and impactful local communications. Maintain a forward thinking vision aligned with broader brand aspirations, including high profile industry accolades and local recognition. Inspire, mentor, and lead the F&B team, cultivating a culture where excellence, accountability, and genuine hospitality thrive. Respond to market and industry shifts with agility, ensuring our operations remain competitive, profitable, and strategically positioned. Partner effectively with fellow managers to ensure transparent communication and alignment across departments. Engage with the Corporate F&B Ennismore team to uphold evolving brand standards, support concept development, and contribute to global brand momentum. Champion seamless collaboration with brand partners, ensuring mutually beneficial and creatively aligned relationships. Keep your senior leader updated on emerging challenges and operational priorities, always offering solutions alongside insights. Oversee all aspects of Loss Prevention within the F&B operation, ensuring compliance, safety, and protection of company assets. Deliver required reporting with clarity and timeliness, supporting informed decision making across the business. Lead regular departmental meetings that energize, inform, and align the team around shared goals. Maintain unwavering oversight on service quality and product consistency, ensuring every guest encounter reflects our standards. Guide menu development and culinary planning in partnership with key stakeholders, ensuring the offering remains innovative and guest driven. Ensure full compliance with all liquor licensing, health and safety, sanitation, and legal obligations, protecting both the guest experience and the business. Equip department leaders with the training, tools, and knowledge needed to excel, from SOP mastery to reporting and operational expertise. Hire, develop, and grow a high performing team, exercising sound judgement in recruitment, performance management, and talent progression in line with Hyde policies. Qualifications What we're looking for 5+ years of experience in a food & beverage role (including a leadership role), preferably within a lifestyle brand. UK experience is a must, openings experience a bonus You're a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. Excellent verbal and written communication skills. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together. You take ownership of important issues, solve problems and make effective decisions Your humble and open to ideas. We leave our egos at the door and help get it done You're up for doing things differently and trying (almost) everything once You want to be part of something bigger and have fun along the way Additional Information What's in it for you Up to 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we'll feed you during your shift. Extra time off to volunteer with one of our partner charities. Cycle to work scheme. The chance to make your mark in a fast-growing Brand. Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. Excellent discounts across the entire Ennismore and Accor family of brands. Hyde is an equal opportunity employer. We endeavour to select, place, train, and promote the best qualified individuals based upon job related factors such as ability, work quality, suitability, experience, and potential.
Our client, a family run plant hire business, is looking for a Transport Administrator to play a key role in supporting daily operations, meeting strict deadlines, and ensuring high standards across the department. You will bring strong organisation, attention to detail, and a proactive mindset to help keep our fleet and movements running smoothly. What you'll do: As an essential part of the Transport team, you'll: Plan and distribute work effectively across the department Raise movement orders for plant machinery, ensuring Movement Notifications (including STGO) are completed before delivery Keep internal systems updated with driver holidays and sickness Raise order numbers for parts and labour under guidance from the Transport Manager, Depot Manager, or Head of Transport Assist with planning all vehicle inspections and compliance events Complete, check and file all required departmental administration Support improvements to processes and standards within the Transport team Ensure health & safety requirements are consistently met and improved where possible Identify and report opportunities for cost savings within the department Provide Payroll with accurate weekly timesheets for all drivers Ensure vehicles are booked into major projects in line with client requirements Make daily ETA calls to customers to maintain strong communication and service levels What we're looking for: We're looking for someone who brings passion, accuracy and a team-focused approach to this role. You will have: Strong organisational skills and the ability to manage multiple priorities Excellent attention to detail with a proactive and enthusiastic nature A friendly, helpful approach and the ability to build strong relationships Strong PC literacy, including Word & Excel Desirable: Knowledge of Microsoft Excel (intermediate level preferred) Basic understanding of plant and machinery What you'll get: A role with purpose and the opportunity to make an impact A collaborative and inclusive environment Ongoing learning and development opportunities £250 'Love to Learn' voucher each year to support your personal growth One Volunteer Day per year to support a cause important to you Subsidised gym membership we'll cover 50% of your monthly cost (subject to criteria) 25 days holiday + bank holidays Enhanced maternity and paternity leave Mental health & wellbeing support programmes Regular team socials and events The hours are 8am 5.30pm, Monday to Friday. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Mar 11, 2026
Full time
Our client, a family run plant hire business, is looking for a Transport Administrator to play a key role in supporting daily operations, meeting strict deadlines, and ensuring high standards across the department. You will bring strong organisation, attention to detail, and a proactive mindset to help keep our fleet and movements running smoothly. What you'll do: As an essential part of the Transport team, you'll: Plan and distribute work effectively across the department Raise movement orders for plant machinery, ensuring Movement Notifications (including STGO) are completed before delivery Keep internal systems updated with driver holidays and sickness Raise order numbers for parts and labour under guidance from the Transport Manager, Depot Manager, or Head of Transport Assist with planning all vehicle inspections and compliance events Complete, check and file all required departmental administration Support improvements to processes and standards within the Transport team Ensure health & safety requirements are consistently met and improved where possible Identify and report opportunities for cost savings within the department Provide Payroll with accurate weekly timesheets for all drivers Ensure vehicles are booked into major projects in line with client requirements Make daily ETA calls to customers to maintain strong communication and service levels What we're looking for: We're looking for someone who brings passion, accuracy and a team-focused approach to this role. You will have: Strong organisational skills and the ability to manage multiple priorities Excellent attention to detail with a proactive and enthusiastic nature A friendly, helpful approach and the ability to build strong relationships Strong PC literacy, including Word & Excel Desirable: Knowledge of Microsoft Excel (intermediate level preferred) Basic understanding of plant and machinery What you'll get: A role with purpose and the opportunity to make an impact A collaborative and inclusive environment Ongoing learning and development opportunities £250 'Love to Learn' voucher each year to support your personal growth One Volunteer Day per year to support a cause important to you Subsidised gym membership we'll cover 50% of your monthly cost (subject to criteria) 25 days holiday + bank holidays Enhanced maternity and paternity leave Mental health & wellbeing support programmes Regular team socials and events The hours are 8am 5.30pm, Monday to Friday. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? What does this role involve? As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values . Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for? Experience working in a customer facing role in retail, hospitality or service industry Experience of leading, motivating and developing teams Commercial awareness Ability to achieve sales targets Committed to achieving the highest retail standards at all times Able to work under own initiative and take a proactive approach to changing business needs and objectives Thrives working in a hands on, fast-paced environment An understanding of budgets and P&L Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. What s important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) Wagestream - early access to your wages 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the Apply button below. You ll be seamlessly redirected to the BHF Careers page . Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check : Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters : We re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly : Early applications are encouraged. We ll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Mar 10, 2026
Full time
Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? What does this role involve? As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values . Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for? Experience working in a customer facing role in retail, hospitality or service industry Experience of leading, motivating and developing teams Commercial awareness Ability to achieve sales targets Committed to achieving the highest retail standards at all times Able to work under own initiative and take a proactive approach to changing business needs and objectives Thrives working in a hands on, fast-paced environment An understanding of budgets and P&L Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. What s important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) Wagestream - early access to your wages 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the Apply button below. You ll be seamlessly redirected to the BHF Careers page . Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check : Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters : We re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly : Early applications are encouraged. We ll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Organisation Manager - internally known as Chief Executive Officer Are you passionate about the environment? Could you lead and support a dedicated team of staff working on diverse but interlinked projects that vary in size and duration? We are looking for a dynamic, flexible and experienced manager to provide leadership of a variety of exciting and innovative environmental projects and improving EPIKS long-term sustainability through both effective delivery and securing future workstreams. You will have a proven track record of programme and project management experience together with a keen understanding of nature conservation, active travel and access to greenspaces. You will be supported by volunteer non-exec directors and a skilled team of dedicated staff with an office base in Huddersfield, satellite projects in Kirklees and the south Pennines with opportunities for flexible working. Closing date for applications: 23.59 Wednesday 1st April; interviews 14th April 2026. Background At EPIKS we are passionate about finding local solutions to environmental problems that are integral to our concern for effective climate action. We work with a range of partners to improve the environment: promoting biodiversity, active travel and a sustainable economy to make Kirklees a better place to live and work. EPIKS is run by four volunteer Directors and a small, dedicated team of part time staff. We are at an exciting phase of development, with new projects to deliver on improved access in and around the Colne and Upper Calder Valleys and sustainable transport. EPIKS has recently expanded our volunteering programme and community engagement activities. We have also established a firm foundation for our active travel projects and the Walk Wheel ride brand, increasing our partnership with Network Rail. These run alongside continuing work on greenspaces in local nature parks, enhancing biodiversity, promoting environmental volunteering and delivering walking, cycling and wheeling activities all of which involve collaboration with a wide range of stakeholders. To achieve success in all these areas we need a Chief Executive to lead in developing a roadmap for our existing and future funded core projects. You will help co-ordinate work across the range of our projects and support initiatives to secure future funding. In striving to improve our engagement with volunteers, supporters, funders and the wider public, we need an innovative, experienced communicator to lead on this critical part of our work. The position involves working flexibly over 22.5 hours per week. There may be opportunity to extend the hours depending on funding success. The post will require some evening, weekend and bank holiday working. The post is based at the EPIKS office in the Media Centre, Huddersfield, close to the railway station, with some opportunities to work partly from home. EPIKS uses Teams (Microsoft 365). Role Profile Manage an overall framework for the delivery and sustainability of a variety of funded environmental projects Support non-exec directors with a consistent, strategic overview of EPIKS as an organisation. Ensure reporting to EPIKS board of directors through regular (monthly or bi-monthly meetings) Manage a team of 9 part time staff to ensure effective, efficient delivery of projects and programmes Ensure recording and evaluation of projects and appropriate feedback to others including partners and funders. Ensure appropriate systems, resources and procedures are carried out Oversee a comprehensive, inclusive communications programme through an in-house team Support the development of new funding bids and revenue in collaboration with Directors and staff On occasions, deliver selective elements of funded projects Manage overall assets and finances, working with a Finance Officer Oversee the operation of a CRM system Person Spec Essential Knowledgeable about key environmental issues particularly nature conservation and active travel Able to see the big picture and coordinate a range of interlinked projects Experience of leading and managing programmes and events Experience of preparing funding bids to foundations and public agencies and sponsorship proposals to private sector bodies Project management experience Understand the voluntary sector ethos experience of working or volunteering in community and voluntary settings Excellent communication skills Experience of staff supervision and development Experience of procurement and contracting Excellent organisational skills Able to organise own work, manage priorities and achieve objectives without close supervision, paying close attention to detail Flexible and adaptable; able to balance competing or changing priorities as external influences demand Able to work inclusively, working with diverse communities and groups Passionate about making a difference locally for climate and nature Person Spec Desirable Adept user of a range of media platforms Awareness of local government and business sponsorship or employers' partnership working Ability to contribute to biodiversity or active travel projects Good working knowledge of Teams/Microsoft 365 Reporting to: Board of Directors Responsible for: Project officers Comms team Admin and financial support staff manager manager
Mar 10, 2026
Full time
Organisation Manager - internally known as Chief Executive Officer Are you passionate about the environment? Could you lead and support a dedicated team of staff working on diverse but interlinked projects that vary in size and duration? We are looking for a dynamic, flexible and experienced manager to provide leadership of a variety of exciting and innovative environmental projects and improving EPIKS long-term sustainability through both effective delivery and securing future workstreams. You will have a proven track record of programme and project management experience together with a keen understanding of nature conservation, active travel and access to greenspaces. You will be supported by volunteer non-exec directors and a skilled team of dedicated staff with an office base in Huddersfield, satellite projects in Kirklees and the south Pennines with opportunities for flexible working. Closing date for applications: 23.59 Wednesday 1st April; interviews 14th April 2026. Background At EPIKS we are passionate about finding local solutions to environmental problems that are integral to our concern for effective climate action. We work with a range of partners to improve the environment: promoting biodiversity, active travel and a sustainable economy to make Kirklees a better place to live and work. EPIKS is run by four volunteer Directors and a small, dedicated team of part time staff. We are at an exciting phase of development, with new projects to deliver on improved access in and around the Colne and Upper Calder Valleys and sustainable transport. EPIKS has recently expanded our volunteering programme and community engagement activities. We have also established a firm foundation for our active travel projects and the Walk Wheel ride brand, increasing our partnership with Network Rail. These run alongside continuing work on greenspaces in local nature parks, enhancing biodiversity, promoting environmental volunteering and delivering walking, cycling and wheeling activities all of which involve collaboration with a wide range of stakeholders. To achieve success in all these areas we need a Chief Executive to lead in developing a roadmap for our existing and future funded core projects. You will help co-ordinate work across the range of our projects and support initiatives to secure future funding. In striving to improve our engagement with volunteers, supporters, funders and the wider public, we need an innovative, experienced communicator to lead on this critical part of our work. The position involves working flexibly over 22.5 hours per week. There may be opportunity to extend the hours depending on funding success. The post will require some evening, weekend and bank holiday working. The post is based at the EPIKS office in the Media Centre, Huddersfield, close to the railway station, with some opportunities to work partly from home. EPIKS uses Teams (Microsoft 365). Role Profile Manage an overall framework for the delivery and sustainability of a variety of funded environmental projects Support non-exec directors with a consistent, strategic overview of EPIKS as an organisation. Ensure reporting to EPIKS board of directors through regular (monthly or bi-monthly meetings) Manage a team of 9 part time staff to ensure effective, efficient delivery of projects and programmes Ensure recording and evaluation of projects and appropriate feedback to others including partners and funders. Ensure appropriate systems, resources and procedures are carried out Oversee a comprehensive, inclusive communications programme through an in-house team Support the development of new funding bids and revenue in collaboration with Directors and staff On occasions, deliver selective elements of funded projects Manage overall assets and finances, working with a Finance Officer Oversee the operation of a CRM system Person Spec Essential Knowledgeable about key environmental issues particularly nature conservation and active travel Able to see the big picture and coordinate a range of interlinked projects Experience of leading and managing programmes and events Experience of preparing funding bids to foundations and public agencies and sponsorship proposals to private sector bodies Project management experience Understand the voluntary sector ethos experience of working or volunteering in community and voluntary settings Excellent communication skills Experience of staff supervision and development Experience of procurement and contracting Excellent organisational skills Able to organise own work, manage priorities and achieve objectives without close supervision, paying close attention to detail Flexible and adaptable; able to balance competing or changing priorities as external influences demand Able to work inclusively, working with diverse communities and groups Passionate about making a difference locally for climate and nature Person Spec Desirable Adept user of a range of media platforms Awareness of local government and business sponsorship or employers' partnership working Ability to contribute to biodiversity or active travel projects Good working knowledge of Teams/Microsoft 365 Reporting to: Board of Directors Responsible for: Project officers Comms team Admin and financial support staff manager manager
Job Description Pharmacy Manager Rivers Hospital, Sawbridgeworth Full Time, 37.5 hours per week The role At Ramsay Health Care UK, we know our people are our most important asset. Join us and you'll help to develop and grow your in-hospital pharmacy team to play a key role in delivering exceptional care to our patients. Leading the Pharmacy department, you'll help develop all Pharmacy services available at the hospital, driving innovation and improvement in one of the UK's leading independent healthcare providers. Not only will you be valued here for the skills and expertise you bring as a Pharmacy Manager, but you'll also have the chance to build on them, too, through our Ramsay Academy. We put the patient at the heart of everything we do - and you will too, with a can-do attitude that will make a huge difference to our Pharmacy service, our patients and your team. Where you'll be based The Rivers Hospital is one of the leading private hospitals in the UK and being just off the M11, it is easily accessible from London and the Home Counties. The hospital is located in Sawbridgeworth on the Essex, Hertfordshire border in beautiful countryside. A sweeping drive through landscape grounds leads you to ample free car parking and our award winning team focused on providing individual care to meet your needs. The hospital opened in 1992 and is equipped with the latest medical facilities for diagnosis and treatment, and has very high quality clinical standards including effective infection prevention measures. What you'll bring with you Current registration as a Pharmacist with the GPhC - General Pharmaceutical Council Clinical Diploma or equivalent clinical pharmacist experience Experience in a management role, carrying out staff appraisal, development and training Familiarity with electronic stock control systems Policy, procedure and/or guideline development experience Experience of safe medication practice Audit and data analysis experience Incident report and investigation Participate in a rotational schedule, which may include working weekends to ensure continuity of clinical services. Provide support for the Pharmacy on-call rota, assisting with urgent medication-related queries and ensuring timely access to essential medicines outside of standard hours. Budgetary and Change management experience - desirable Business case development experience - desirable Why join us? At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we're people caring for people: Health, Wellbeing & Financial Security Private Medical Cover, with the option to add your partner and dependants Discounted Bupa Dental Insurance Life Assurance (Death in Service) x3 your base salary Private Pension, with Ramsay matching up to 5% after a qualifying period Employee Assistance Programme Work-Life Balance 25 days annual leave + bank holidays, with the option to buy or sell additional days Flexible shift patterns, where possible Family friendly policies including enhanced parental leave Volunteer leave to support causes that matter to you Career Development & Recognition Training and Development via the Ramsay Academy to support your career development Colleague recognition programme to celebrate our people Lifestyle & Everyday Perks Access to our benefits platform, offering a wide range of discounts Cycle2Work scheme Subsidised staff restaurant, where possible Free parking on site, where possible About Us: Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. We are committed to equality of opportunity for all. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Mar 10, 2026
Full time
Job Description Pharmacy Manager Rivers Hospital, Sawbridgeworth Full Time, 37.5 hours per week The role At Ramsay Health Care UK, we know our people are our most important asset. Join us and you'll help to develop and grow your in-hospital pharmacy team to play a key role in delivering exceptional care to our patients. Leading the Pharmacy department, you'll help develop all Pharmacy services available at the hospital, driving innovation and improvement in one of the UK's leading independent healthcare providers. Not only will you be valued here for the skills and expertise you bring as a Pharmacy Manager, but you'll also have the chance to build on them, too, through our Ramsay Academy. We put the patient at the heart of everything we do - and you will too, with a can-do attitude that will make a huge difference to our Pharmacy service, our patients and your team. Where you'll be based The Rivers Hospital is one of the leading private hospitals in the UK and being just off the M11, it is easily accessible from London and the Home Counties. The hospital is located in Sawbridgeworth on the Essex, Hertfordshire border in beautiful countryside. A sweeping drive through landscape grounds leads you to ample free car parking and our award winning team focused on providing individual care to meet your needs. The hospital opened in 1992 and is equipped with the latest medical facilities for diagnosis and treatment, and has very high quality clinical standards including effective infection prevention measures. What you'll bring with you Current registration as a Pharmacist with the GPhC - General Pharmaceutical Council Clinical Diploma or equivalent clinical pharmacist experience Experience in a management role, carrying out staff appraisal, development and training Familiarity with electronic stock control systems Policy, procedure and/or guideline development experience Experience of safe medication practice Audit and data analysis experience Incident report and investigation Participate in a rotational schedule, which may include working weekends to ensure continuity of clinical services. Provide support for the Pharmacy on-call rota, assisting with urgent medication-related queries and ensuring timely access to essential medicines outside of standard hours. Budgetary and Change management experience - desirable Business case development experience - desirable Why join us? At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we're people caring for people: Health, Wellbeing & Financial Security Private Medical Cover, with the option to add your partner and dependants Discounted Bupa Dental Insurance Life Assurance (Death in Service) x3 your base salary Private Pension, with Ramsay matching up to 5% after a qualifying period Employee Assistance Programme Work-Life Balance 25 days annual leave + bank holidays, with the option to buy or sell additional days Flexible shift patterns, where possible Family friendly policies including enhanced parental leave Volunteer leave to support causes that matter to you Career Development & Recognition Training and Development via the Ramsay Academy to support your career development Colleague recognition programme to celebrate our people Lifestyle & Everyday Perks Access to our benefits platform, offering a wide range of discounts Cycle2Work scheme Subsidised staff restaurant, where possible Free parking on site, where possible About Us: Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. We are committed to equality of opportunity for all. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Harris Hill is delighted to be supporting a beloved national children s charity in their search for a Special Events Fundraiser to join a high-performing and collaborative fundraising team. This is a rare opportunity to work on a small portfolio of high-impact, relationship-led events within one of the UK s largest charities. Unlike many events roles, this position focuses far more on donor engagement and stewardship than high-volume logistics or delivery targets. The role sits within the organisation s high value fundraising team, helping to design and deliver events that deepen relationships with major supporters and provide meaningful insight into the charity s work protecting children. You will lead on a small portfolio of around 4 5 events each year , which may include policy-led engagement events, CEO dinners and intimate gala events designed to bring supporters closer to the charity s mission. These events are thoughtfully curated experiences rather than large-scale mass participation activities, making this a particularly appealing opportunity for someone who enjoys creating meaningful supporter moments and building relationships through events. The role is led by an exceptional Head of team and a highly regarded line manager , within a supportive and collaborative fundraising culture. Key responsibilities will include: Managing and delivering a portfolio of high-quality engagement and stewardship events for high value supporters Designing events that help donors better understand the charity s impact and deepen long-term relationships Working closely with fundraising colleagues to ensure events support broader stewardship and engagement plans Managing budgets and external suppliers to ensure events are delivered effectively and creatively Building relationships with senior volunteers, supporters and internal stakeholders to maximise engagement Evaluating events and identifying opportunities to continuously enhance supporter experience This role would suit someone who: Has experience delivering special events, engagement events or donor stewardship events Enjoys the relationship-building side of events fundraising, not just logistics Has strong organisational skills and the ability to manage multiple priorities Is creative and able to develop engaging event concepts and experiences Ideally has some exposure to high value or major donor audiences This organisation offers excellent flexibility , including just one day per week in the office , as well as options such as compressed hours or a four-day week . This role would be less suited to candidates coming purely from challenge events or mass participation events, and particularly appealing to someone who enjoys smaller, more strategic events that build long-term supporter relationships . Closing date: 12th March Interviews: 16th, 17th or 18th March (online, one stage) Application process CV and supporting statement to or As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Mar 10, 2026
Full time
Harris Hill is delighted to be supporting a beloved national children s charity in their search for a Special Events Fundraiser to join a high-performing and collaborative fundraising team. This is a rare opportunity to work on a small portfolio of high-impact, relationship-led events within one of the UK s largest charities. Unlike many events roles, this position focuses far more on donor engagement and stewardship than high-volume logistics or delivery targets. The role sits within the organisation s high value fundraising team, helping to design and deliver events that deepen relationships with major supporters and provide meaningful insight into the charity s work protecting children. You will lead on a small portfolio of around 4 5 events each year , which may include policy-led engagement events, CEO dinners and intimate gala events designed to bring supporters closer to the charity s mission. These events are thoughtfully curated experiences rather than large-scale mass participation activities, making this a particularly appealing opportunity for someone who enjoys creating meaningful supporter moments and building relationships through events. The role is led by an exceptional Head of team and a highly regarded line manager , within a supportive and collaborative fundraising culture. Key responsibilities will include: Managing and delivering a portfolio of high-quality engagement and stewardship events for high value supporters Designing events that help donors better understand the charity s impact and deepen long-term relationships Working closely with fundraising colleagues to ensure events support broader stewardship and engagement plans Managing budgets and external suppliers to ensure events are delivered effectively and creatively Building relationships with senior volunteers, supporters and internal stakeholders to maximise engagement Evaluating events and identifying opportunities to continuously enhance supporter experience This role would suit someone who: Has experience delivering special events, engagement events or donor stewardship events Enjoys the relationship-building side of events fundraising, not just logistics Has strong organisational skills and the ability to manage multiple priorities Is creative and able to develop engaging event concepts and experiences Ideally has some exposure to high value or major donor audiences This organisation offers excellent flexibility , including just one day per week in the office , as well as options such as compressed hours or a four-day week . This role would be less suited to candidates coming purely from challenge events or mass participation events, and particularly appealing to someone who enjoys smaller, more strategic events that build long-term supporter relationships . Closing date: 12th March Interviews: 16th, 17th or 18th March (online, one stage) Application process CV and supporting statement to or As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Commercial Manager Basingstoke, hybrid Permanent Salary Competitive + Car Allowance + Flexible Benefits Role Purpose: Reporting to the Senior Commercial Manager, this role includes the management of the commercial team and practices. Advising on the commercial risks and opportunities on contracts from tender to completion. Being responsible for the commercial performance of several frameworks. Providing commercial support and advice to Work Winning and other functions as required. Support the Senior Commercial Manager in preparing the regional management accounts and Contract Reviews. Key Deliverables: NEC3/4 and bespoke contract management of multiple contracts Manage and develop the Commercial Team ensuring work is delivered on time and to a high standard. Identification & notification of Early Warnings and Compensation Events Management of supply chain contracts and agreements Provide cash forecasts and take responsibility of cash flow forecasting CVR creation and management Establishment and management of monthly project reviews Ensure projects are executed in line with the financial plan and contracts Managing the dispute and defects process with the Client and Subcontractors Manage invoicing and overdue applications or debts Responsible for quotation approvals and ensuring contract orders are in place Oversee the preparation of BoQ, measurements and valuations of works for applications, variations and final accounts with Clients Maintain control of Subcontractor's accounts and minimise the cost of any variations Manage Sub-Contractor AFP's, issue and certify Payment Certificates & PLN (Pay Less Notices) and keeping a full record of the cumulative position of supply chain account Develop a monthly senior project review process with the Senior Commercial Manager Aid with pre-tender review process Attend Client progress meetings and manage contractual KPIs Follow procedures for Client work approval Effective communication with all levels of personnel and enjoy working as a team Develop and maintain positive long term relationships with all stakeholders, ensuring customer satisfaction Provide innovative ideas and continuous improvement Provide cost advice and value engineering solutions Knowledge & Experience: For recruitment and development purposes the following knowledge, skills and experience are required: Essential: Significant Experience of responsibility for the commercial performance of projects A well-developed understanding of various forms of contract, particularly NEC3/4, with the ability to apply these skills at a practical level to live projects Proven record in managing a team Excellent MS Excel skills Desriable: Experience with Civil Engineering and Construction projects Experience of managing volume based projects Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people.? Some of what you can expect includes:? Car Allowance / CarSalary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a?leading provider and?up to?8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us : Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Mar 10, 2026
Full time
Commercial Manager Basingstoke, hybrid Permanent Salary Competitive + Car Allowance + Flexible Benefits Role Purpose: Reporting to the Senior Commercial Manager, this role includes the management of the commercial team and practices. Advising on the commercial risks and opportunities on contracts from tender to completion. Being responsible for the commercial performance of several frameworks. Providing commercial support and advice to Work Winning and other functions as required. Support the Senior Commercial Manager in preparing the regional management accounts and Contract Reviews. Key Deliverables: NEC3/4 and bespoke contract management of multiple contracts Manage and develop the Commercial Team ensuring work is delivered on time and to a high standard. Identification & notification of Early Warnings and Compensation Events Management of supply chain contracts and agreements Provide cash forecasts and take responsibility of cash flow forecasting CVR creation and management Establishment and management of monthly project reviews Ensure projects are executed in line with the financial plan and contracts Managing the dispute and defects process with the Client and Subcontractors Manage invoicing and overdue applications or debts Responsible for quotation approvals and ensuring contract orders are in place Oversee the preparation of BoQ, measurements and valuations of works for applications, variations and final accounts with Clients Maintain control of Subcontractor's accounts and minimise the cost of any variations Manage Sub-Contractor AFP's, issue and certify Payment Certificates & PLN (Pay Less Notices) and keeping a full record of the cumulative position of supply chain account Develop a monthly senior project review process with the Senior Commercial Manager Aid with pre-tender review process Attend Client progress meetings and manage contractual KPIs Follow procedures for Client work approval Effective communication with all levels of personnel and enjoy working as a team Develop and maintain positive long term relationships with all stakeholders, ensuring customer satisfaction Provide innovative ideas and continuous improvement Provide cost advice and value engineering solutions Knowledge & Experience: For recruitment and development purposes the following knowledge, skills and experience are required: Essential: Significant Experience of responsibility for the commercial performance of projects A well-developed understanding of various forms of contract, particularly NEC3/4, with the ability to apply these skills at a practical level to live projects Proven record in managing a team Excellent MS Excel skills Desriable: Experience with Civil Engineering and Construction projects Experience of managing volume based projects Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people.? Some of what you can expect includes:? Car Allowance / CarSalary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a?leading provider and?up to?8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us : Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Your Company: NET Recruit are searching for a Senior Property & Liability Underwriter to join a highly regarded insurance organisation in a hybrid role, with attendance required in a London office. The business is continuing to invest in its underwriting capabilities and digital trading platforms, offering the successful candidate the opportunity to contribute directly to portfolio development, underwriting performance and product innovation within a collaborative and forward-thinking team. Your Role and Responsibilities: While in this position your duties may include but will not be limited to: Supporting the Portfolio Underwriter Manager for Property & Liability in delivering underwriting strategy and operational objectives Making sound underwriting decisions within delegated authority in line with appetite, guidelines and profitability targets Underwriting SME to mid-market Property & Casualty risks including Commercial Combined, Property Owners and Shop Package products Managing and responding to online underwriting referrals, assessing risks and providing commercially balanced decisions Acting as a referral point for the underwriting team and supporting colleagues with complex cases outside their authority Developing and maintaining strong broker and client relationships to support sustainable portfolio growth Working with Broker Development Managers to identify new broker opportunities, schemes and facilities Supporting the development and optimisation of eTrade products by analysing referral, conversion and decline rates Assisting with the management of digital delegated authorities and online underwriting platforms Monitoring portfolio performance through data analysis and management information to identify trends and opportunities Producing regular reports on new business, renewals, quotability and conversion metrics, including improvement recommendations Liaising with claims teams on complex cases requiring underwriting input Supporting policy wording development and maintaining endorsements in line with market and regulatory changes Collaborating with actuaries and internal stakeholders to support pricing, governance and portfolio performance Ensuring underwriting activity complies with regulatory requirements, company policies and governance frameworks What You Will Need To Apply: Please apply ONLY if you meet the following criteria: Strong underwriting experience within Property & Casualty insurance, ideally SME to mid-market risks Good knowledge of the London insurance market and commercial general insurance products such as Commercial Combined or Property Owners Experience working with eTrade platforms and digital underwriting environments Ability to analyse underwriting data including conversion rates, referrals and portfolio performance Understanding of how data supports automated underwriting and digital trading processes Strong analytical, problem-solving and decision-making capabilities Excellent communication skills with the ability to build strong broker and stakeholder relationships High attention to detail with strong commercial awareness Advanced Microsoft Excel skills and confidence working with underwriting data Experience with delegated authority management would be advantageous Proactive and commercially minded with the ability to influence and support business growth Progress toward ACII qualifications would be beneficial but not essential What You Will Get In Return: This role provides the opportunity to play a key part in the development and growth of a Property & Liability underwriting portfolio within a progressive and technology-driven insurance environment. The successful individual will work closely with experienced underwriting leaders while gaining exposure to digital trading platforms, portfolio analytics and product development initiatives. The business is offering a highly competitive salary of up to £70,000 dependent on experience, alongside an attractive wider benefits package and flexible hybrid working arrangement. In addition, employees benefit from a supportive and collaborative culture, strong diversity and inclusion initiatives, wellbeing and mental health support programmes, employer-supported volunteering opportunities, flexible working arrangements and continuous professional development including study support for insurance qualifications.To express interest in this role and have a confidential chat, please reach out to: Alexander Booth - Talent Acquisition Specialist M: E:
Mar 10, 2026
Full time
Your Company: NET Recruit are searching for a Senior Property & Liability Underwriter to join a highly regarded insurance organisation in a hybrid role, with attendance required in a London office. The business is continuing to invest in its underwriting capabilities and digital trading platforms, offering the successful candidate the opportunity to contribute directly to portfolio development, underwriting performance and product innovation within a collaborative and forward-thinking team. Your Role and Responsibilities: While in this position your duties may include but will not be limited to: Supporting the Portfolio Underwriter Manager for Property & Liability in delivering underwriting strategy and operational objectives Making sound underwriting decisions within delegated authority in line with appetite, guidelines and profitability targets Underwriting SME to mid-market Property & Casualty risks including Commercial Combined, Property Owners and Shop Package products Managing and responding to online underwriting referrals, assessing risks and providing commercially balanced decisions Acting as a referral point for the underwriting team and supporting colleagues with complex cases outside their authority Developing and maintaining strong broker and client relationships to support sustainable portfolio growth Working with Broker Development Managers to identify new broker opportunities, schemes and facilities Supporting the development and optimisation of eTrade products by analysing referral, conversion and decline rates Assisting with the management of digital delegated authorities and online underwriting platforms Monitoring portfolio performance through data analysis and management information to identify trends and opportunities Producing regular reports on new business, renewals, quotability and conversion metrics, including improvement recommendations Liaising with claims teams on complex cases requiring underwriting input Supporting policy wording development and maintaining endorsements in line with market and regulatory changes Collaborating with actuaries and internal stakeholders to support pricing, governance and portfolio performance Ensuring underwriting activity complies with regulatory requirements, company policies and governance frameworks What You Will Need To Apply: Please apply ONLY if you meet the following criteria: Strong underwriting experience within Property & Casualty insurance, ideally SME to mid-market risks Good knowledge of the London insurance market and commercial general insurance products such as Commercial Combined or Property Owners Experience working with eTrade platforms and digital underwriting environments Ability to analyse underwriting data including conversion rates, referrals and portfolio performance Understanding of how data supports automated underwriting and digital trading processes Strong analytical, problem-solving and decision-making capabilities Excellent communication skills with the ability to build strong broker and stakeholder relationships High attention to detail with strong commercial awareness Advanced Microsoft Excel skills and confidence working with underwriting data Experience with delegated authority management would be advantageous Proactive and commercially minded with the ability to influence and support business growth Progress toward ACII qualifications would be beneficial but not essential What You Will Get In Return: This role provides the opportunity to play a key part in the development and growth of a Property & Liability underwriting portfolio within a progressive and technology-driven insurance environment. The successful individual will work closely with experienced underwriting leaders while gaining exposure to digital trading platforms, portfolio analytics and product development initiatives. The business is offering a highly competitive salary of up to £70,000 dependent on experience, alongside an attractive wider benefits package and flexible hybrid working arrangement. In addition, employees benefit from a supportive and collaborative culture, strong diversity and inclusion initiatives, wellbeing and mental health support programmes, employer-supported volunteering opportunities, flexible working arrangements and continuous professional development including study support for insurance qualifications.To express interest in this role and have a confidential chat, please reach out to: Alexander Booth - Talent Acquisition Specialist M: E:
Manor Farm Day Nursery- Sandy Job Role: SEN 1:1 Support Hours: 10 hours per week ( Part time) Salary: £12.21 per hour Are you passionate about SEN? Able to think outside the box? Good with strategies to support understanding? Looking for a rewarding role making a difference to children and families lives? Manor Farm Day Nursery have the opportunity for someone to join their team in the pre-school room. We are seeking a SEN 1:1 to join the team to support children with SEN needs within the setting. Within this role you will support and promote their development with lots of sensory play and regulating activities whilst encouraging and supporting daily routine & safety. Requirements Main responsibilities include: Provide stimulating and purposeful experiences, environments and resources, that are appropriate to their age and stage of development. Ensure the highest levels of cleanliness and hygiene in the nursery, and promote these daily in every routine Undertake any other duties to ensure the smooth running of the day, and the safety and wellbeing of children, staff and families Maintain strictly professional relationships and report any complaints or concerns to management in accordance with company policy and procedures Requirements and skills: SEN Experience - desirable Fluent in written and spoken English - essential Experience of working in Early Years - desirable Benefits Why Join Us? Annual Leave: Starting at 24 days, plus a paid day off for your birthday and bank holidays Employee discount / Childcare: 75% off nursery fees for our team member's Company Pension Scheme On-Site Parking / Free Parking We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Safeguarding Duty. Rushden Day Nursery is part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group.
Mar 10, 2026
Full time
Manor Farm Day Nursery- Sandy Job Role: SEN 1:1 Support Hours: 10 hours per week ( Part time) Salary: £12.21 per hour Are you passionate about SEN? Able to think outside the box? Good with strategies to support understanding? Looking for a rewarding role making a difference to children and families lives? Manor Farm Day Nursery have the opportunity for someone to join their team in the pre-school room. We are seeking a SEN 1:1 to join the team to support children with SEN needs within the setting. Within this role you will support and promote their development with lots of sensory play and regulating activities whilst encouraging and supporting daily routine & safety. Requirements Main responsibilities include: Provide stimulating and purposeful experiences, environments and resources, that are appropriate to their age and stage of development. Ensure the highest levels of cleanliness and hygiene in the nursery, and promote these daily in every routine Undertake any other duties to ensure the smooth running of the day, and the safety and wellbeing of children, staff and families Maintain strictly professional relationships and report any complaints or concerns to management in accordance with company policy and procedures Requirements and skills: SEN Experience - desirable Fluent in written and spoken English - essential Experience of working in Early Years - desirable Benefits Why Join Us? Annual Leave: Starting at 24 days, plus a paid day off for your birthday and bank holidays Employee discount / Childcare: 75% off nursery fees for our team member's Company Pension Scheme On-Site Parking / Free Parking We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Safeguarding Duty. Rushden Day Nursery is part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employability Service in Haringey. Sounds great, what will I be doing? We are seeking a dedicated and adaptable professional to manage a caseload of up to 20 clients, supporting individuals with mental health conditions into meaningful employment using the IPS model. The ideal candidate will work closely with clinical teams, contribute to multi-disciplinary care planning, and build strong relationships with employers to tailor job opportunities. Strong organisational and communication skills are essential for managing referrals, job retention support, and compliance with NHS and Hestia protocols. The role also requires accurate KPI tracking, benefit guidance, and flexibility to work across various settings. A commitment to professional development, collaboration, and client-centred outcomes is key. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Someone who is a self starter and comfortable with a lone working environment, you will have strong empathy skills and an eye for detail. You should have experience of supporting people in a job search and have made an impact on this. To succeed you would need to have worked in a target environment and used to meeting and exceeding targets. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Mar 10, 2026
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employability Service in Haringey. Sounds great, what will I be doing? We are seeking a dedicated and adaptable professional to manage a caseload of up to 20 clients, supporting individuals with mental health conditions into meaningful employment using the IPS model. The ideal candidate will work closely with clinical teams, contribute to multi-disciplinary care planning, and build strong relationships with employers to tailor job opportunities. Strong organisational and communication skills are essential for managing referrals, job retention support, and compliance with NHS and Hestia protocols. The role also requires accurate KPI tracking, benefit guidance, and flexibility to work across various settings. A commitment to professional development, collaboration, and client-centred outcomes is key. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Someone who is a self starter and comfortable with a lone working environment, you will have strong empathy skills and an eye for detail. You should have experience of supporting people in a job search and have made an impact on this. To succeed you would need to have worked in a target environment and used to meeting and exceeding targets. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Are you looking for an opportunity to progress in store management? We re looking for an Assistant Store Manager for 20 hours per week to join our fashion store team in Ross-on-Wye so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What s important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the Apply button below. You ll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We ll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Mar 10, 2026
Full time
Are you looking for an opportunity to progress in store management? We re looking for an Assistant Store Manager for 20 hours per week to join our fashion store team in Ross-on-Wye so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What s important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the Apply button below. You ll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We ll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Contract Type: Fixed Term for 18 months from start date 1st stage interviews: 31st March and 1st April 2nd stage interviews: TBC As the Lead for Mental Health and Access, you will guide an organisation that is committed to ending youth employment by supporting thousands of young people across the UK to break down barriers and thrive. This is your chance to drive transformation, inform national practice and build partnerships. Working closely with senior leaders and cross-functional teams, you will bring specialist insight and a confident, practice-based approach to designing and implementing frameworks, training and tools that strengthen our mental health response. You ll be creating national principles for our delivery partners, advising on national partnerships and helping us build an inclusive journey for every young person who accesses our programmes. Your work will influence design, safeguarding, learning and operations across the country. This is an exciting opportunity for someone who combines strong clinical or operational expertise with strategic vision and a collaborative style to implement and deliver on this new and exciting programme of work. If you thrive on leading meaningful change, shaping national initiatives and championing equity of access for young people, we would love you to join us in our most ambitious period of transformation in our organisation's history. What happens next? Please submit a CV, and a Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. Why do we need a Mental Health & Access Lead? Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people s lives, and we couldn t do this without the important work of the Mental Health & Access Lead! Perks for working at The Trust! Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role) You can volunteer for and/or attend events The King's Trust Awards, Pride, active events, etc. In-house learning platform! Develop your skills for your career and your role Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. Personal development opportunities through our Networks KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. Interest-free season ticket loans The Trust will contribute 5% of your salary to the Trust Pension Scheme Generous life assurance cover (4 x annual salary)
Mar 10, 2026
Full time
Contract Type: Fixed Term for 18 months from start date 1st stage interviews: 31st March and 1st April 2nd stage interviews: TBC As the Lead for Mental Health and Access, you will guide an organisation that is committed to ending youth employment by supporting thousands of young people across the UK to break down barriers and thrive. This is your chance to drive transformation, inform national practice and build partnerships. Working closely with senior leaders and cross-functional teams, you will bring specialist insight and a confident, practice-based approach to designing and implementing frameworks, training and tools that strengthen our mental health response. You ll be creating national principles for our delivery partners, advising on national partnerships and helping us build an inclusive journey for every young person who accesses our programmes. Your work will influence design, safeguarding, learning and operations across the country. This is an exciting opportunity for someone who combines strong clinical or operational expertise with strategic vision and a collaborative style to implement and deliver on this new and exciting programme of work. If you thrive on leading meaningful change, shaping national initiatives and championing equity of access for young people, we would love you to join us in our most ambitious period of transformation in our organisation's history. What happens next? Please submit a CV, and a Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. Why do we need a Mental Health & Access Lead? Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people s lives, and we couldn t do this without the important work of the Mental Health & Access Lead! Perks for working at The Trust! Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role) You can volunteer for and/or attend events The King's Trust Awards, Pride, active events, etc. In-house learning platform! Develop your skills for your career and your role Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. Personal development opportunities through our Networks KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. Interest-free season ticket loans The Trust will contribute 5% of your salary to the Trust Pension Scheme Generous life assurance cover (4 x annual salary)
In this role you will deliver FSSW s FareChance programme, including running employability workshops and practical logistics sessions. You will also provide 1-1 support for young people where required and signposting and referrals to other specialist services and career pathways. You will bring your passion and experience in supporting people to achieve their goals and be sensitive to the inequality and power imbalance faced by young people. Duties and Responsibilities: Programme Delivery Lead the delivery of practical warehouse activity sessions for active participants and taster sessions for potential participants Work with the Operations and Volunteer teams to ensure smooth integration of our participants and the programme Support the Employability Programme Manager to deliver Employability/Life skills workshops e.g. Interview/Communication skills, CV/Cover letter writing Work with the Employability Programme Manager to build an individualised plan and set of goals for each young person Identify specific needs and risks, liaising with senior colleagues, create and maintain risk assessments with individuals to ensure safety in the workplace Programme Development Work with the Employability Programme Manager and FareChance participants around coproduction opportunities that impact on the delivery, development and evaluation of the programme Work with the Volunteer Team to ensure smooth transitions to and from FareChance to Volunteering where applicable Work with the Operations team to identify ways we can expand FareChance practical sessions to support day-to-day running of the hub and build further transferable skills Support young people to engage with internships within FSSW External partnerships and relationship building On occasion attend events or appointments to support recruitment/represent FSSW Attend a range of career away days as part of the FareChance programme Support the fundraising team in providing updates for employability funders Support the Employability Programme Manager to broaden Next Step relationships and referral partnerships Reporting and Administration Maintain quality records of all participant information, including interventions with project participants, ensuring that such data is stored within the requirements of the Data Protection Act and FSSW policies and procedures Work alongside the Head of Employability and Volunteering around any incidents or safeguarding concerns. Signpost to external agencies where appropriate Work with the fundraising and communications teams on internal and external reporting for FareChance, including gathering quantitative and qualitative data Person Specification Essential Knowledge and experience of delivering 1:1 and group motivational mentoring, coaching or support work Successful experience of supporting people back into work or training, with a strong commitment to advancing equality, diversity and inclusion Ability to work flexibly, respond positively to project changes and meet challenging targets Excellent interpersonal and listening skills with the ability to influence, motivate and negotiate. Good IT skills Desirable Experience of working with a diverse range of young people and responding appropriately to challenging behaviours Understanding and/or experience of a logistics or warehouse environment Project supervision experience Excellent verbal and written communication skills Understanding of safeguarding and GDPR regulations Ability to set up and maintain accurate and timely records for monitoring and evaluating purposes. Strong organisational skills including planning, prioritising and time management We welcome applications from people of all backgrounds and lived experiences. As we expand our programmes, we particularly value candidates who bring multicultural perspectives and/or speak additional languages. Skills in languages such as Arabic, Pashto, or Farsi are highly desirable, but not essential. If you share our commitment to inclusion and want to make a positive impact, we d love to hear from you. We also welcome applications from people with convictions. This role requires an enhanced DBS check so applicants will be asked to disclose relevant unspent convictions at a later stage of the recruitment process. If you are asked to disclose, the information will be handled confidentially and used to assess your suitability for the role.
Mar 10, 2026
Full time
In this role you will deliver FSSW s FareChance programme, including running employability workshops and practical logistics sessions. You will also provide 1-1 support for young people where required and signposting and referrals to other specialist services and career pathways. You will bring your passion and experience in supporting people to achieve their goals and be sensitive to the inequality and power imbalance faced by young people. Duties and Responsibilities: Programme Delivery Lead the delivery of practical warehouse activity sessions for active participants and taster sessions for potential participants Work with the Operations and Volunteer teams to ensure smooth integration of our participants and the programme Support the Employability Programme Manager to deliver Employability/Life skills workshops e.g. Interview/Communication skills, CV/Cover letter writing Work with the Employability Programme Manager to build an individualised plan and set of goals for each young person Identify specific needs and risks, liaising with senior colleagues, create and maintain risk assessments with individuals to ensure safety in the workplace Programme Development Work with the Employability Programme Manager and FareChance participants around coproduction opportunities that impact on the delivery, development and evaluation of the programme Work with the Volunteer Team to ensure smooth transitions to and from FareChance to Volunteering where applicable Work with the Operations team to identify ways we can expand FareChance practical sessions to support day-to-day running of the hub and build further transferable skills Support young people to engage with internships within FSSW External partnerships and relationship building On occasion attend events or appointments to support recruitment/represent FSSW Attend a range of career away days as part of the FareChance programme Support the fundraising team in providing updates for employability funders Support the Employability Programme Manager to broaden Next Step relationships and referral partnerships Reporting and Administration Maintain quality records of all participant information, including interventions with project participants, ensuring that such data is stored within the requirements of the Data Protection Act and FSSW policies and procedures Work alongside the Head of Employability and Volunteering around any incidents or safeguarding concerns. Signpost to external agencies where appropriate Work with the fundraising and communications teams on internal and external reporting for FareChance, including gathering quantitative and qualitative data Person Specification Essential Knowledge and experience of delivering 1:1 and group motivational mentoring, coaching or support work Successful experience of supporting people back into work or training, with a strong commitment to advancing equality, diversity and inclusion Ability to work flexibly, respond positively to project changes and meet challenging targets Excellent interpersonal and listening skills with the ability to influence, motivate and negotiate. Good IT skills Desirable Experience of working with a diverse range of young people and responding appropriately to challenging behaviours Understanding and/or experience of a logistics or warehouse environment Project supervision experience Excellent verbal and written communication skills Understanding of safeguarding and GDPR regulations Ability to set up and maintain accurate and timely records for monitoring and evaluating purposes. Strong organisational skills including planning, prioritising and time management We welcome applications from people of all backgrounds and lived experiences. As we expand our programmes, we particularly value candidates who bring multicultural perspectives and/or speak additional languages. Skills in languages such as Arabic, Pashto, or Farsi are highly desirable, but not essential. If you share our commitment to inclusion and want to make a positive impact, we d love to hear from you. We also welcome applications from people with convictions. This role requires an enhanced DBS check so applicants will be asked to disclose relevant unspent convictions at a later stage of the recruitment process. If you are asked to disclose, the information will be handled confidentially and used to assess your suitability for the role.
Project Director Birmingham / Stafford Permanent Competitive Salary + Car Allowance/Travel Allowance + Flexible Benefits Summary We have an exciting new opportunity for a Project Director to join our team out of our Birmingham office to deliver a project based in Stafford but to then move on to other projects based out of the Midlands. We are looking for someone who can lead multi-million pound projects with a demonstrable background within the MEP space from precon/design stages through to delivery. What we're looking for : Drive health and safety leadership throughout the project. Lead pre-commencement activities in conjunction with the pre-construction manager. Ensure the team carry out an effective review of scope of works, including installation methods, to ensure the precise provision of customer requirements. Identify and manage project risks and opportunities, ensuring these are commercially mitigated or enhanced. Lead the team to effectively manage the appointed specialist sub-contractors. Provide engaging and authentic leadership in all aspects of your role. Provide clear direction and leadership for the project delivery, offer guidance and feedback to maximise the performance of the team. Deliver business strategy by gaining involvement in company initiatives and communications. Lead contract reviews, to deliver high quality, succinct and relevant management information to all stakeholders. In conjunction with the commercial director, prepare and update business plans and local management accounts. Maintain clear direction and leadership to drive the safe and successful completion of the project, within agreed timescales and agreed budgets. Build a respected and valued reputation that develops positive long-term relationships with esteemed customers. Requirements: To be successful in this role you will have demonstrable building services experience in the regulated sector delivering projects on nuclear sites. Preconstruction and delivery experience From an Engineering background (M&E), starting in a trade of from an Apprentice/Graduate programme, ideally Ability to work through design, development, delivery plan, cost profile and delivery Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Travel allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 10, 2026
Full time
Project Director Birmingham / Stafford Permanent Competitive Salary + Car Allowance/Travel Allowance + Flexible Benefits Summary We have an exciting new opportunity for a Project Director to join our team out of our Birmingham office to deliver a project based in Stafford but to then move on to other projects based out of the Midlands. We are looking for someone who can lead multi-million pound projects with a demonstrable background within the MEP space from precon/design stages through to delivery. What we're looking for : Drive health and safety leadership throughout the project. Lead pre-commencement activities in conjunction with the pre-construction manager. Ensure the team carry out an effective review of scope of works, including installation methods, to ensure the precise provision of customer requirements. Identify and manage project risks and opportunities, ensuring these are commercially mitigated or enhanced. Lead the team to effectively manage the appointed specialist sub-contractors. Provide engaging and authentic leadership in all aspects of your role. Provide clear direction and leadership for the project delivery, offer guidance and feedback to maximise the performance of the team. Deliver business strategy by gaining involvement in company initiatives and communications. Lead contract reviews, to deliver high quality, succinct and relevant management information to all stakeholders. In conjunction with the commercial director, prepare and update business plans and local management accounts. Maintain clear direction and leadership to drive the safe and successful completion of the project, within agreed timescales and agreed budgets. Build a respected and valued reputation that develops positive long-term relationships with esteemed customers. Requirements: To be successful in this role you will have demonstrable building services experience in the regulated sector delivering projects on nuclear sites. Preconstruction and delivery experience From an Engineering background (M&E), starting in a trade of from an Apprentice/Graduate programme, ideally Ability to work through design, development, delivery plan, cost profile and delivery Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Travel allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Job Description Pharmacy Manager Rivers Hospital, Sawbridgeworth Full Time, 37.5 hours per week The role At Ramsay Health Care UK, we know our people are our most important asset. Join us and you'll help to develop and grow your in-hospital pharmacy team to play a key role in delivering exceptional care to our patients. Leading the Pharmacy department, you'll help develop all Pharmacy services available at the hospital, driving innovation and improvement in one of the UK's leading independent healthcare providers. Not only will you be valued here for the skills and expertise you bring as a Pharmacy Manager, but you'll also have the chance to build on them, too, through our Ramsay Academy. We put the patient at the heart of everything we do - and you will too, with a can-do attitude that will make a huge difference to our Pharmacy service, our patients and your team. Where you'll be based The Rivers Hospital is one of the leading private hospitals in the UK and being just off the M11, it is easily accessible from London and the Home Counties. The hospital is located in Sawbridgeworth on the Essex, Hertfordshire border in beautiful countryside. A sweeping drive through landscape grounds leads you to ample free car parking and our award winning team focused on providing individual care to meet your needs. The hospital opened in 1992 and is equipped with the latest medical facilities for diagnosis and treatment, and has very high quality clinical standards including effective infection prevention measures. What you'll bring with you Current registration as a Pharmacist with the GPhC - General Pharmaceutical Council Clinical Diploma or equivalent clinical pharmacist experience Experience in a management role, carrying out staff appraisal, development and training Familiarity with electronic stock control systems Policy, procedure and/or guideline development experience Experience of safe medication practice Audit and data analysis experience Incident report and investigation Participate in a rotational schedule, which may include working weekends to ensure continuity of clinical services. Provide support for the Pharmacy on-call rota, assisting with urgent medication-related queries and ensuring timely access to essential medicines outside of standard hours. Budgetary and Change management experience - desirable Business case development experience - desirable Why join us? At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we're people caring for people: Health, Wellbeing & Financial Security Private Medical Cover, with the option to add your partner and dependants Discounted Bupa Dental Insurance Life Assurance (Death in Service) x3 your base salary Private Pension, with Ramsay matching up to 5% after a qualifying period Employee Assistance Programme Work-Life Balance 25 days annual leave + bank holidays, with the option to buy or sell additional days Flexible shift patterns, where possible Family friendly policies including enhanced parental leave Volunteer leave to support causes that matter to you Career Development & Recognition Training and Development via the Ramsay Academy to support your career development Colleague recognition programme to celebrate our people Lifestyle & Everyday Perks Access to our benefits platform, offering a wide range of discounts Cycle2Work scheme Subsidised staff restaurant, where possible Free parking on site, where possible About Us: Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. We are committed to equality of opportunity for all. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Mar 10, 2026
Full time
Job Description Pharmacy Manager Rivers Hospital, Sawbridgeworth Full Time, 37.5 hours per week The role At Ramsay Health Care UK, we know our people are our most important asset. Join us and you'll help to develop and grow your in-hospital pharmacy team to play a key role in delivering exceptional care to our patients. Leading the Pharmacy department, you'll help develop all Pharmacy services available at the hospital, driving innovation and improvement in one of the UK's leading independent healthcare providers. Not only will you be valued here for the skills and expertise you bring as a Pharmacy Manager, but you'll also have the chance to build on them, too, through our Ramsay Academy. We put the patient at the heart of everything we do - and you will too, with a can-do attitude that will make a huge difference to our Pharmacy service, our patients and your team. Where you'll be based The Rivers Hospital is one of the leading private hospitals in the UK and being just off the M11, it is easily accessible from London and the Home Counties. The hospital is located in Sawbridgeworth on the Essex, Hertfordshire border in beautiful countryside. A sweeping drive through landscape grounds leads you to ample free car parking and our award winning team focused on providing individual care to meet your needs. The hospital opened in 1992 and is equipped with the latest medical facilities for diagnosis and treatment, and has very high quality clinical standards including effective infection prevention measures. What you'll bring with you Current registration as a Pharmacist with the GPhC - General Pharmaceutical Council Clinical Diploma or equivalent clinical pharmacist experience Experience in a management role, carrying out staff appraisal, development and training Familiarity with electronic stock control systems Policy, procedure and/or guideline development experience Experience of safe medication practice Audit and data analysis experience Incident report and investigation Participate in a rotational schedule, which may include working weekends to ensure continuity of clinical services. Provide support for the Pharmacy on-call rota, assisting with urgent medication-related queries and ensuring timely access to essential medicines outside of standard hours. Budgetary and Change management experience - desirable Business case development experience - desirable Why join us? At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we're people caring for people: Health, Wellbeing & Financial Security Private Medical Cover, with the option to add your partner and dependants Discounted Bupa Dental Insurance Life Assurance (Death in Service) x3 your base salary Private Pension, with Ramsay matching up to 5% after a qualifying period Employee Assistance Programme Work-Life Balance 25 days annual leave + bank holidays, with the option to buy or sell additional days Flexible shift patterns, where possible Family friendly policies including enhanced parental leave Volunteer leave to support causes that matter to you Career Development & Recognition Training and Development via the Ramsay Academy to support your career development Colleague recognition programme to celebrate our people Lifestyle & Everyday Perks Access to our benefits platform, offering a wide range of discounts Cycle2Work scheme Subsidised staff restaurant, where possible Free parking on site, where possible About Us: Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. We are committed to equality of opportunity for all. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
For people recovering from illness, or who are facing a recent diagnosis, being able to stay in their own home can make all the difference. Our Support at Home Volunteers help with shopping, getting to appointments or checking in with a phone call. Spread the power of kindness with us and help make a difficult and distressing time a little bit easier. We would like you to: Be available to volunteer on a regular basis within a 10 mile radius of your home. Be able to volunteer for a minimum of 1 to 3 hours per week, Monday - Friday between 9am - 5pm. Have held a driving licence for at least two years that allows you to drive in the UK and have access to your own vehicle. Be available to undertake the required e-learning modules and Zoom training sessions in the first few months of volunteering plus other plus further developmental service specific training as required. Have good access to IT equipment, to be able to use IT to complete the online and zoom onboarding training Be able to commit to volunteering for a minimum of 12 months. Due to the nature of this role, applicants must undergo an Access NI check. Applicants will be asked to provide ID documents in support of the Access NI check. Diversity is something we celebrate. We want you to be able to bring your authentic self to the Red Cross and feel that you belong. We want to create an inclusive environment, and promote and spread the power of kindness. As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If up front costs are difficult, you can speak to your volunteering manager about this to find alternatives. We welcome refugees, asylum seekers and others currently in the UK to volunteer with us. We want volunteering to be accessible to everyone. Health and Safety Statement We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and will also have a conversation with you to discuss and identify any adjustments you may need. Unfortunately we aren't able to accept applications from 15 - 17 year olds for this role. Please get in touch and we can support you to find another role in your area. If you have any questions before applying, please contact us at
Mar 10, 2026
Full time
For people recovering from illness, or who are facing a recent diagnosis, being able to stay in their own home can make all the difference. Our Support at Home Volunteers help with shopping, getting to appointments or checking in with a phone call. Spread the power of kindness with us and help make a difficult and distressing time a little bit easier. We would like you to: Be available to volunteer on a regular basis within a 10 mile radius of your home. Be able to volunteer for a minimum of 1 to 3 hours per week, Monday - Friday between 9am - 5pm. Have held a driving licence for at least two years that allows you to drive in the UK and have access to your own vehicle. Be available to undertake the required e-learning modules and Zoom training sessions in the first few months of volunteering plus other plus further developmental service specific training as required. Have good access to IT equipment, to be able to use IT to complete the online and zoom onboarding training Be able to commit to volunteering for a minimum of 12 months. Due to the nature of this role, applicants must undergo an Access NI check. Applicants will be asked to provide ID documents in support of the Access NI check. Diversity is something we celebrate. We want you to be able to bring your authentic self to the Red Cross and feel that you belong. We want to create an inclusive environment, and promote and spread the power of kindness. As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If up front costs are difficult, you can speak to your volunteering manager about this to find alternatives. We welcome refugees, asylum seekers and others currently in the UK to volunteer with us. We want volunteering to be accessible to everyone. Health and Safety Statement We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and will also have a conversation with you to discuss and identify any adjustments you may need. Unfortunately we aren't able to accept applications from 15 - 17 year olds for this role. Please get in touch and we can support you to find another role in your area. If you have any questions before applying, please contact us at
Support Coordinator We're looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in South Derbyshire. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Position: S11348 Stroke Support Coordinator Location: Home-based South Derbyshire. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 18 hours per week Salary: Circa £14,100 per annum (FTE circa £27,435 per annum) Contract: Services are contracted and there is currently funding for this contract until 31 March 2027. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 29 March 2026 Interview Date: To be confirmed. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Take a person-centred approach to goal setting and support to enable stroke survivors and their carers to improve communication Provide personalised information, advice and support. Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You The post holder will have experience/background in: Providing person centred support. Working to improve outcomes for individuals/communities Using technology and IT systems to support your work and keep timely, accurate records. Working collaboratively with other professionals in a variety of settings. Delivering presentations and organising local events This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Mar 10, 2026
Full time
Support Coordinator We're looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in South Derbyshire. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Position: S11348 Stroke Support Coordinator Location: Home-based South Derbyshire. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 18 hours per week Salary: Circa £14,100 per annum (FTE circa £27,435 per annum) Contract: Services are contracted and there is currently funding for this contract until 31 March 2027. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 29 March 2026 Interview Date: To be confirmed. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Take a person-centred approach to goal setting and support to enable stroke survivors and their carers to improve communication Provide personalised information, advice and support. Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You The post holder will have experience/background in: Providing person centred support. Working to improve outcomes for individuals/communities Using technology and IT systems to support your work and keep timely, accurate records. Working collaboratively with other professionals in a variety of settings. Delivering presentations and organising local events This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
About Us At Plentific, we're redefining property management in real time. Our mission is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting-edge technology and data-driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real-time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world-class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward-thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As Go-to-Market Manager, you will be responsible for leading cross functional go to market initiatives from definition through execution. Sitting within the Strategy & Go to Market team, you will own the delivery of priority GTM projects such as new product launches, entry into new sectors, or rollout of new commercial motions. You will act as the central point of coordination across Sales, Marketing, Product, and RevOps, ensuring alignment, momentum, and high quality execution. While GTM strategy and direction are set at a leadership level, you are accountable for turning that strategy into executable plans and driving them to completion. This role requires strong project leadership, commercial judgement, and the ability to influence across functions without direct authority. It is well suited to someone with a structured background (consulting a plus) who thrives in fast paced, high growth environments. Responsibilities Lead end to end delivery of defined go to market initiatives, including new products, new sectors, or new commercial propositions Translate GTM strategy and objectives into clear execution plans, milestones, and success metrics Act as the single point of ownership across Sales, Marketing, Product, and RevOps for assigned GTM projects Drive cross functional alignment, managing dependencies, risks, and trade offs to keep initiatives on track Coordinate GTM execution activities, ensuring all teams are ready and aligned at each stage Track progress against agreed objectives and proactively address blockers or misalignment; ensure consistent communication to stakeholders on status, risks, and outcomes Lead post launch or post rollout reviews, capturing learnings and driving continuous improvement Support senior commercial leadership with structured analysis, updates, and recommendations Skills Strong project and programme management skills, with experience delivering complex, cross functional initiatives Excellent stakeholder management skills, able to influence and align teams without direct authority Structured, analytical approach to problem solving and decision making Strong commercial acumen and understanding of B2B GTM motions Highly organised, with the ability to manage multiple workstreams in parallel Comfortable operating in a fast moving, evolving environment Experience & Qualifications Proven experience in a GTM, commercial strategy, programme management, or consulting role Demonstrated track record of owning and delivering cross functional initiatives end to end Experience working with Sales, Marketing, Product, and/or RevOps teams Background in management consulting or a highly structured operating environment is a strong plus Experience in B2B SaaS or other high growth technology environments preferred Comfortable operating with ambiguity and translating strategy into execution Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday + 1 additional day for every year served up to 3 years. Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs Pension scheme Work abroad scheme Company sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
Mar 10, 2026
Full time
About Us At Plentific, we're redefining property management in real time. Our mission is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting-edge technology and data-driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real-time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world-class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward-thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As Go-to-Market Manager, you will be responsible for leading cross functional go to market initiatives from definition through execution. Sitting within the Strategy & Go to Market team, you will own the delivery of priority GTM projects such as new product launches, entry into new sectors, or rollout of new commercial motions. You will act as the central point of coordination across Sales, Marketing, Product, and RevOps, ensuring alignment, momentum, and high quality execution. While GTM strategy and direction are set at a leadership level, you are accountable for turning that strategy into executable plans and driving them to completion. This role requires strong project leadership, commercial judgement, and the ability to influence across functions without direct authority. It is well suited to someone with a structured background (consulting a plus) who thrives in fast paced, high growth environments. Responsibilities Lead end to end delivery of defined go to market initiatives, including new products, new sectors, or new commercial propositions Translate GTM strategy and objectives into clear execution plans, milestones, and success metrics Act as the single point of ownership across Sales, Marketing, Product, and RevOps for assigned GTM projects Drive cross functional alignment, managing dependencies, risks, and trade offs to keep initiatives on track Coordinate GTM execution activities, ensuring all teams are ready and aligned at each stage Track progress against agreed objectives and proactively address blockers or misalignment; ensure consistent communication to stakeholders on status, risks, and outcomes Lead post launch or post rollout reviews, capturing learnings and driving continuous improvement Support senior commercial leadership with structured analysis, updates, and recommendations Skills Strong project and programme management skills, with experience delivering complex, cross functional initiatives Excellent stakeholder management skills, able to influence and align teams without direct authority Structured, analytical approach to problem solving and decision making Strong commercial acumen and understanding of B2B GTM motions Highly organised, with the ability to manage multiple workstreams in parallel Comfortable operating in a fast moving, evolving environment Experience & Qualifications Proven experience in a GTM, commercial strategy, programme management, or consulting role Demonstrated track record of owning and delivering cross functional initiatives end to end Experience working with Sales, Marketing, Product, and/or RevOps teams Background in management consulting or a highly structured operating environment is a strong plus Experience in B2B SaaS or other high growth technology environments preferred Comfortable operating with ambiguity and translating strategy into execution Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday + 1 additional day for every year served up to 3 years. Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs Pension scheme Work abroad scheme Company sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
Customer Service Advisor 37.5 hours per week, Monday- Friday 08.30-16.30 plus 1 in 4 Saturdays 09.00-13.00 (Mar-Aug) contracted and paid as overtime £25,687.70 per annum The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting for a Customer Service Advisor. The successful candidate will support the Service Centre Management Team in delivering exceptional levels of customer service and member communication, through various channels. Whilst at all times operating in a friendly and professional manner with the aim of delivering to set KPIs and SLAs within the overall objectives of the Club. Ensuring where possible, to strive to add value within all areas of communication. Daily duties and responsibilities will include: To accept, investigate and respond to all queries, whether by telephone, letter, email or escalations from the wider Service Centre team or Site Network. Meeting KPIs and SLA s, adding value within responses and ensuring a professional and accurate response is delivered. To recognise initial communication, record all correspondence within the Club s CRM system, investigate the issue and process the response within the style and tone of the Club. To be confident whilst also striving to deliver excellent standards when communicating via several different channels including email, letter, telephone and social media. To work with third party partners to resolve queries and complaints based on areas such as Insurance and Breakdown, whilst ensuring Club procedures and partner policies are met at all times. To understand when queries need to be escalated to a Team Leader or Team Manager and to assist handing these over providing as much detail as possible. To ensure all workloads are logged daily to understand team workflow and individual productivity. To recognise any recurring queries or complaints and highlight to a Team Leader or Team Manager to allow further investigation to take place. To recognise when levels of confidentiality are required and remain professional at all times, ensuring to meet with all relevant legislation including GDPR and payment processing. To build knowledge of all areas of the Club to allow a comprehensive response to be given and seek out the correct individual or team to assist in building/providing the response. We are looking for the following in applications: GCSE s or equivalent to include English and Maths Competent with Microsoft packages Experience of working within a busy customer environment or team Experience of complaint handling and escalations Develop a good working knowledge, process understanding and time management Excellent customer facing, relationship building and interpersonal skills Excellent standard of verbal and written communication both internally and externally The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years. We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve: Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week (after probation period). We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. For this role, you must have evidence of the right to work in the UK. Please upload your anonymised CV Applications close : 19 March 2026
Mar 10, 2026
Full time
Customer Service Advisor 37.5 hours per week, Monday- Friday 08.30-16.30 plus 1 in 4 Saturdays 09.00-13.00 (Mar-Aug) contracted and paid as overtime £25,687.70 per annum The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting for a Customer Service Advisor. The successful candidate will support the Service Centre Management Team in delivering exceptional levels of customer service and member communication, through various channels. Whilst at all times operating in a friendly and professional manner with the aim of delivering to set KPIs and SLAs within the overall objectives of the Club. Ensuring where possible, to strive to add value within all areas of communication. Daily duties and responsibilities will include: To accept, investigate and respond to all queries, whether by telephone, letter, email or escalations from the wider Service Centre team or Site Network. Meeting KPIs and SLA s, adding value within responses and ensuring a professional and accurate response is delivered. To recognise initial communication, record all correspondence within the Club s CRM system, investigate the issue and process the response within the style and tone of the Club. To be confident whilst also striving to deliver excellent standards when communicating via several different channels including email, letter, telephone and social media. To work with third party partners to resolve queries and complaints based on areas such as Insurance and Breakdown, whilst ensuring Club procedures and partner policies are met at all times. To understand when queries need to be escalated to a Team Leader or Team Manager and to assist handing these over providing as much detail as possible. To ensure all workloads are logged daily to understand team workflow and individual productivity. To recognise any recurring queries or complaints and highlight to a Team Leader or Team Manager to allow further investigation to take place. To recognise when levels of confidentiality are required and remain professional at all times, ensuring to meet with all relevant legislation including GDPR and payment processing. To build knowledge of all areas of the Club to allow a comprehensive response to be given and seek out the correct individual or team to assist in building/providing the response. We are looking for the following in applications: GCSE s or equivalent to include English and Maths Competent with Microsoft packages Experience of working within a busy customer environment or team Experience of complaint handling and escalations Develop a good working knowledge, process understanding and time management Excellent customer facing, relationship building and interpersonal skills Excellent standard of verbal and written communication both internally and externally The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years. We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve: Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week (after probation period). We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. For this role, you must have evidence of the right to work in the UK. Please upload your anonymised CV Applications close : 19 March 2026
