Technical Account Manager, Portuguese speaking London, UK; Remote - United Kingdom Technical Solutions Management Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Summary As a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. Ideally based in London or the UK, you will provide both strategic and hands on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization. Technical expertise and strong customer facing skills will be essential in addressing both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience. Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth. What you'll do Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform. Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction. Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers' achievement of these key performance indicators and report those both internally and externally. Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. Offer insights regarding the availability of new features in Wiz. Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer's organization. Maintain up to date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ) What you'll bring 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer. Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred. Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them. Strong problem solving skills, with the ability to troubleshoot complex technical issues and drive resolution. Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets. Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. B.S. in Computer Science, Engineering, or similar field, or equivalent experience. Fluent English and Portuguese Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Apr 03, 2026
Full time
Technical Account Manager, Portuguese speaking London, UK; Remote - United Kingdom Technical Solutions Management Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Summary As a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. Ideally based in London or the UK, you will provide both strategic and hands on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization. Technical expertise and strong customer facing skills will be essential in addressing both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience. Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth. What you'll do Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform. Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction. Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers' achievement of these key performance indicators and report those both internally and externally. Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. Offer insights regarding the availability of new features in Wiz. Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer's organization. Maintain up to date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ) What you'll bring 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer. Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred. Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them. Strong problem solving skills, with the ability to troubleshoot complex technical issues and drive resolution. Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets. Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. B.S. in Computer Science, Engineering, or similar field, or equivalent experience. Fluent English and Portuguese Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
.Alpha Scientific is at the forefront of chemical and microbiological testing, reliably providing organisations with detailed analysis of water and air quality. Now part of the Genuit Groups' Climate Management Solutions (CMS) business unit, Alpha has ambitious growth plans. The Role The Chemistry Laboratory Manager is responsible for the daily operational, technical, financial, and people management operations of the chemistry analytical laboratory. The role ensures full compliance with ISO 17025, customer-specific standards, and all relevant regulatory and health and safety requirements, while driving continuous improvement, productivity and service excellence.The post holder will ensure the laboratory operates with operational flexibility, so capacity aligns with incoming sample volumes to maintain high productivity and market leading turnaround times. This will be driven by: Strong people leadership Process and continuous improvement Change management Service delivery excellence Cost control and commercial awareness Responsibilities The post holder operates with a high degree of autonomy within the framework of ISO 17025, UKAS, H&S, and regulatory standards. Responsible for planning workload, prioritising activities, and providing direct line management and technical guidance to the chemistry team. Regular engagement in management meetings, monthly performance and UKAS and customer audits Daily independent decision-making on operational priorities, staff management, non-conformances and customer complaints Represents the laboratory during customer and accreditation audits. Responsible for maintaining and updating analytical methods and SOPs in collaboration with the Quality Manager. Lead all water chemistry analytical operations, including process water, drinking water, wastewater, surface water, and trade effluent. Ensure full compliance with ISO/IEC 17025, UKAS requirements, and relevant regulatory standards Oversee method validation, verification, and uncertainty of measurement and instrument performance Review, authorise, and release analytical results and certificates of analysis. Assist in the review, improvement, and development of new analytical methods that bring business benefits. Maintain and continuously improve the Quality Management System. Lead internal audits, management reviews and corrective and preventive actions Ensure all customer contractual and regulatory requirements are fully met. Maintain all UKAS accreditations and external approvals. Liaise with statutory bodies, professional organisations, and suppliers. Promote a strong safety culture by applying and enforcing all company H&S policies, COSHH and risk assessments and environmental policies Responsibility for: recruitment, retention, motivation, mentoring, coaching, performance management in line with agreed KPIs Drive a quality-driven service culture. Act as a role model for Genuit Trademark Behaviours Provide technical support to external customers, sales and account management Support the development and optimal use of the Laboratory Information Management System (LIMS). Champion continuous improvements The Person Degree in Chemistry or related discipline Previous laboratory management experience. Strong working knowledge of ISO 17025. Proven experience in chemistry analysis. Excellent communication skills with confidence when dealing with customers, UKAS, and regulatory bodies. Strong leadership and team motivation ability. Financially and IT literate. Demonstrated ability to work to targets and manage expectations. High attention to detail with a strong understanding of laboratory business processes. Act with integrity, professionalism, and accountability. Maintain an open, honest, and approachable management style. The Benefits 25 days holiday Pension contribution matched up to 8% Life Assurance 3x base salary Private health scheme Genuit sharesave schemeHere at the Genuit Group we recognise and develop the contribution our people make to the Group's success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.We are a team of highly skilled and trained scientists who work from purpose-built, UKAS accredited laboratories in Sittingbourne, Slough and Manchester.
Apr 03, 2026
Full time
.Alpha Scientific is at the forefront of chemical and microbiological testing, reliably providing organisations with detailed analysis of water and air quality. Now part of the Genuit Groups' Climate Management Solutions (CMS) business unit, Alpha has ambitious growth plans. The Role The Chemistry Laboratory Manager is responsible for the daily operational, technical, financial, and people management operations of the chemistry analytical laboratory. The role ensures full compliance with ISO 17025, customer-specific standards, and all relevant regulatory and health and safety requirements, while driving continuous improvement, productivity and service excellence.The post holder will ensure the laboratory operates with operational flexibility, so capacity aligns with incoming sample volumes to maintain high productivity and market leading turnaround times. This will be driven by: Strong people leadership Process and continuous improvement Change management Service delivery excellence Cost control and commercial awareness Responsibilities The post holder operates with a high degree of autonomy within the framework of ISO 17025, UKAS, H&S, and regulatory standards. Responsible for planning workload, prioritising activities, and providing direct line management and technical guidance to the chemistry team. Regular engagement in management meetings, monthly performance and UKAS and customer audits Daily independent decision-making on operational priorities, staff management, non-conformances and customer complaints Represents the laboratory during customer and accreditation audits. Responsible for maintaining and updating analytical methods and SOPs in collaboration with the Quality Manager. Lead all water chemistry analytical operations, including process water, drinking water, wastewater, surface water, and trade effluent. Ensure full compliance with ISO/IEC 17025, UKAS requirements, and relevant regulatory standards Oversee method validation, verification, and uncertainty of measurement and instrument performance Review, authorise, and release analytical results and certificates of analysis. Assist in the review, improvement, and development of new analytical methods that bring business benefits. Maintain and continuously improve the Quality Management System. Lead internal audits, management reviews and corrective and preventive actions Ensure all customer contractual and regulatory requirements are fully met. Maintain all UKAS accreditations and external approvals. Liaise with statutory bodies, professional organisations, and suppliers. Promote a strong safety culture by applying and enforcing all company H&S policies, COSHH and risk assessments and environmental policies Responsibility for: recruitment, retention, motivation, mentoring, coaching, performance management in line with agreed KPIs Drive a quality-driven service culture. Act as a role model for Genuit Trademark Behaviours Provide technical support to external customers, sales and account management Support the development and optimal use of the Laboratory Information Management System (LIMS). Champion continuous improvements The Person Degree in Chemistry or related discipline Previous laboratory management experience. Strong working knowledge of ISO 17025. Proven experience in chemistry analysis. Excellent communication skills with confidence when dealing with customers, UKAS, and regulatory bodies. Strong leadership and team motivation ability. Financially and IT literate. Demonstrated ability to work to targets and manage expectations. High attention to detail with a strong understanding of laboratory business processes. Act with integrity, professionalism, and accountability. Maintain an open, honest, and approachable management style. The Benefits 25 days holiday Pension contribution matched up to 8% Life Assurance 3x base salary Private health scheme Genuit sharesave schemeHere at the Genuit Group we recognise and develop the contribution our people make to the Group's success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.We are a team of highly skilled and trained scientists who work from purpose-built, UKAS accredited laboratories in Sittingbourne, Slough and Manchester.
Overview ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. Why We Do What We Do Our mission goes beyond individual support; we actively challenge and disrupt the systems that perpetuate inequalities in our society. We are now looking for a Data and Systems Analyst to join us on a full-time basis, for an 18 month fixed-term contract. Our Commitment to You Salary of £29,500 per annum 25 days' annual leave, plus bank holidays Pension Flexible working Employee Recognition Programme Training and development opportunities Employee Assistance Programme Social gatherings and staff retreats What You'll Be Doing As a Data and Systems Analyst, you will turn organisational data into clear insight while shaping and supporting the IT systems that help us deliver our objectives. Working closely with managers, team leaders and the IT team, you will develop and maintain key performance reports and data visualisations to support performance management and decision-making. You'll analyse business processes, capture new system requirements, and help design reporting, forms and dashboards that improve how data is recorded, understood and used across the organisation. You will also act as a champion for data integrity and effective system use, supporting staff at all levels to build confidence with reporting tools and ensuring we meet regulatory and governance expectations. Additionally, you will: Lead on data integrity Produce monthly and quarterly KPI reports Provide training to staff What We're Looking For To be considered as a Data and Systems Analyst, you will need: Experience delivering day-to-day troubleshooting support and the development of new solutions Experience working with suppliers and customers to implement new applications or new modules within existing applications Experience developing Dashboards to produce KPIs reporting Specialised technical skills, including data visualisation techniques, report building, analytical skills, and knowledge of displaying information visually Competency in the use of Microsoft tools such as Power BI, PowerApps, Power Automate, Excel and Salesforce The ability to manipulate data and produce detailed Business Intelligence The closing date for this role is 6th April 2026. So, if you want to grow your career while contributing to life-changing work as a Data and Systems Analyst, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 03, 2026
Full time
Overview ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. Why We Do What We Do Our mission goes beyond individual support; we actively challenge and disrupt the systems that perpetuate inequalities in our society. We are now looking for a Data and Systems Analyst to join us on a full-time basis, for an 18 month fixed-term contract. Our Commitment to You Salary of £29,500 per annum 25 days' annual leave, plus bank holidays Pension Flexible working Employee Recognition Programme Training and development opportunities Employee Assistance Programme Social gatherings and staff retreats What You'll Be Doing As a Data and Systems Analyst, you will turn organisational data into clear insight while shaping and supporting the IT systems that help us deliver our objectives. Working closely with managers, team leaders and the IT team, you will develop and maintain key performance reports and data visualisations to support performance management and decision-making. You'll analyse business processes, capture new system requirements, and help design reporting, forms and dashboards that improve how data is recorded, understood and used across the organisation. You will also act as a champion for data integrity and effective system use, supporting staff at all levels to build confidence with reporting tools and ensuring we meet regulatory and governance expectations. Additionally, you will: Lead on data integrity Produce monthly and quarterly KPI reports Provide training to staff What We're Looking For To be considered as a Data and Systems Analyst, you will need: Experience delivering day-to-day troubleshooting support and the development of new solutions Experience working with suppliers and customers to implement new applications or new modules within existing applications Experience developing Dashboards to produce KPIs reporting Specialised technical skills, including data visualisation techniques, report building, analytical skills, and knowledge of displaying information visually Competency in the use of Microsoft tools such as Power BI, PowerApps, Power Automate, Excel and Salesforce The ability to manipulate data and produce detailed Business Intelligence The closing date for this role is 6th April 2026. So, if you want to grow your career while contributing to life-changing work as a Data and Systems Analyst, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Job title: Senior Data Analyst Department: Analytics & Insights Reporting to: Regional Analytics Manager Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish, and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Data Analyst you'll be using your skills to unlock the power of our data by finding innovative ways to analyse, organise, integrate, and visualise information. This will empower leaders across the business to make decisions quickly and confidently to stay ahead of the game. What you'll be doing As part of your role, your responsibilities will include: Answering business questions from stakeholders across a wide range of departments Addressing analysis requests and providing actionable insights Building reports/dashboards, models, and proof of concepts Partnering with relevant teams to determine campaign effectiveness using performance data Assisting the marketing team to determine ROI and monetary impact of acquisition efforts Improving the flow of reporting/explanations and rationale; explaining performance to relevant stakeholders Maintain knowledge, expertise, and best practises on a suite of data & BI technologies to promote appropriate adoption with the team Stay up to date on the latest technologies and best practicesThis job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Qualified to degree level in a numeric/data prominent discipline or similar At least 5 years work experience in a data analytics or business intelligence role. Experience with Tableau, Power BI, or other data visualisation tools. Demonstrable SQL skills to query complex data sets for the data analysis. Demonstrable analytical and report development abilities Strong communication and presentation skills Ability to convey concepts, analysis, and insights to technical as well as non-technical audiences. Ability to develop and sustain relationships with key stakeholders and peers Ability to analyse large amounts of data quickly and accurately Ability to manage a challenging workload, whilst working quickly and precisely under pressure. Passionate about Data Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: Experience of working in online gaming or casino industry Experience of mentoring/coaching junior analysts Knowledge of online casino and sports betting Proficient in Excel or other data analysis tools Experience using Databricks Experience with other BI tools such as Alteryx Experience of using Google Analytics for reporting and analysis (including BigQuery)Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive gaming experiences in a fair, safe and responsible environment.Driven by our shared vision to become the global leader in the online sports betting and casino industry, our people are forward-thinking, team-players who thrive on a collective diversity of skills and backgrounds.We provide our teams with the tools to create market-leading, cutting-edge interactive gaming experiences, from pre-game and live sports betting, to esports and casino.We bring our people closer to the action - putting them at the heart, making them feel part of it.We live and breathe our values - these values define how we conduct ourselves in everything we do shaping how we interact with each other, our customers and our business partners.If you can imagine yourself in an environment which thrives off collaboration, and where everything is possible, then Betway could be the place for you.
Apr 03, 2026
Full time
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Job title: Senior Data Analyst Department: Analytics & Insights Reporting to: Regional Analytics Manager Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish, and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Data Analyst you'll be using your skills to unlock the power of our data by finding innovative ways to analyse, organise, integrate, and visualise information. This will empower leaders across the business to make decisions quickly and confidently to stay ahead of the game. What you'll be doing As part of your role, your responsibilities will include: Answering business questions from stakeholders across a wide range of departments Addressing analysis requests and providing actionable insights Building reports/dashboards, models, and proof of concepts Partnering with relevant teams to determine campaign effectiveness using performance data Assisting the marketing team to determine ROI and monetary impact of acquisition efforts Improving the flow of reporting/explanations and rationale; explaining performance to relevant stakeholders Maintain knowledge, expertise, and best practises on a suite of data & BI technologies to promote appropriate adoption with the team Stay up to date on the latest technologies and best practicesThis job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Qualified to degree level in a numeric/data prominent discipline or similar At least 5 years work experience in a data analytics or business intelligence role. Experience with Tableau, Power BI, or other data visualisation tools. Demonstrable SQL skills to query complex data sets for the data analysis. Demonstrable analytical and report development abilities Strong communication and presentation skills Ability to convey concepts, analysis, and insights to technical as well as non-technical audiences. Ability to develop and sustain relationships with key stakeholders and peers Ability to analyse large amounts of data quickly and accurately Ability to manage a challenging workload, whilst working quickly and precisely under pressure. Passionate about Data Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: Experience of working in online gaming or casino industry Experience of mentoring/coaching junior analysts Knowledge of online casino and sports betting Proficient in Excel or other data analysis tools Experience using Databricks Experience with other BI tools such as Alteryx Experience of using Google Analytics for reporting and analysis (including BigQuery)Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive gaming experiences in a fair, safe and responsible environment.Driven by our shared vision to become the global leader in the online sports betting and casino industry, our people are forward-thinking, team-players who thrive on a collective diversity of skills and backgrounds.We provide our teams with the tools to create market-leading, cutting-edge interactive gaming experiences, from pre-game and live sports betting, to esports and casino.We bring our people closer to the action - putting them at the heart, making them feel part of it.We live and breathe our values - these values define how we conduct ourselves in everything we do shaping how we interact with each other, our customers and our business partners.If you can imagine yourself in an environment which thrives off collaboration, and where everything is possible, then Betway could be the place for you.
Internal Recruiter with TUPE Experience Our client, a leading wastewater utility and drainage company known for excellence across the UK, is seeking an experienced and proactive Internal Recruiter to join their team in Guildford. This is an office-based, 9 month fixed term contract role with the potential to transition into a permanent position. The successful candidate will play a pivotal role in managing the recruitment process for operational roles across the company's Brighton and Crawley operations in Sussex, with a key focus on TUPE transfers and stakeholder engagement. Key Responsibilities Full Cycle Recruitment: Oversee the entire recruitment process from sourcing to onboarding for various operational roles. TUPE Transfers: Provide expertise on TUPE processes, ensuring smooth employee transitions during transfers and maintaining compliance with UK employment law. Stakeholder Management: Collaborate with hiring managers and HR teams to ensure the recruitment process aligns with business goals. Talent Attraction: Develop and implement strategies to attract top talent. Candidate Experience: Ensure a positive candidate journey throughout the recruitment process. Compliance & Reporting: Maintain accurate records, ensuring recruitment practices meet legal requirements, including equality, diversity, and inclusion standards. Employer Branding: Promote the company as an employer of choice, reinforcing its values of integrity, innovation, and customer commitment. Market Research: Stay updated on recruitment trends and best practices to ensure effective hiring strategies. Contract Management: Liaise with external agencies when necessary and manage contract recruitment. Key Requirements Proven Recruitment Experience: Strong background in recruiting for operational and technical roles, ideally within the utilities, drainage, or construction sectors. TUPE Knowledge: Hands on experience with TUPE (Transfer of Undertakings Protection of Employment) and managing employee transitions under this regulation. Communication Skills: Excellent verbal and written communication skills to engage effectively with internal stakeholders and candidates. Organisational Skills: Ability to juggle multiple roles and priorities in a fast paced environment. Attention to Detail: Strong organisational skills with a focus on compliance with legal and company standards. Knowledge of Employment Law: Good understanding of UK employment law, especially concerning TUPE. Problem Solving Abilities: Capable of addressing complex recruitment challenges while working efficiently across different locations. Benefits Competitive Salary: Based on experience. Potential for Permanent Role: Opportunity for career progression. Supportive Environment: Be part of an inclusive and collaborative team. If you are a driven recruiter with TUPE experience and are looking for an exciting new challenge, apply now to join our client's dynamic team in Guildford!
Apr 03, 2026
Full time
Internal Recruiter with TUPE Experience Our client, a leading wastewater utility and drainage company known for excellence across the UK, is seeking an experienced and proactive Internal Recruiter to join their team in Guildford. This is an office-based, 9 month fixed term contract role with the potential to transition into a permanent position. The successful candidate will play a pivotal role in managing the recruitment process for operational roles across the company's Brighton and Crawley operations in Sussex, with a key focus on TUPE transfers and stakeholder engagement. Key Responsibilities Full Cycle Recruitment: Oversee the entire recruitment process from sourcing to onboarding for various operational roles. TUPE Transfers: Provide expertise on TUPE processes, ensuring smooth employee transitions during transfers and maintaining compliance with UK employment law. Stakeholder Management: Collaborate with hiring managers and HR teams to ensure the recruitment process aligns with business goals. Talent Attraction: Develop and implement strategies to attract top talent. Candidate Experience: Ensure a positive candidate journey throughout the recruitment process. Compliance & Reporting: Maintain accurate records, ensuring recruitment practices meet legal requirements, including equality, diversity, and inclusion standards. Employer Branding: Promote the company as an employer of choice, reinforcing its values of integrity, innovation, and customer commitment. Market Research: Stay updated on recruitment trends and best practices to ensure effective hiring strategies. Contract Management: Liaise with external agencies when necessary and manage contract recruitment. Key Requirements Proven Recruitment Experience: Strong background in recruiting for operational and technical roles, ideally within the utilities, drainage, or construction sectors. TUPE Knowledge: Hands on experience with TUPE (Transfer of Undertakings Protection of Employment) and managing employee transitions under this regulation. Communication Skills: Excellent verbal and written communication skills to engage effectively with internal stakeholders and candidates. Organisational Skills: Ability to juggle multiple roles and priorities in a fast paced environment. Attention to Detail: Strong organisational skills with a focus on compliance with legal and company standards. Knowledge of Employment Law: Good understanding of UK employment law, especially concerning TUPE. Problem Solving Abilities: Capable of addressing complex recruitment challenges while working efficiently across different locations. Benefits Competitive Salary: Based on experience. Potential for Permanent Role: Opportunity for career progression. Supportive Environment: Be part of an inclusive and collaborative team. If you are a driven recruiter with TUPE experience and are looking for an exciting new challenge, apply now to join our client's dynamic team in Guildford!
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Job title: Graduate Data Analyst Department: Analytics & Insights Reporting to: Regional Analytics Manager Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish, and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Data Analyst you'll be using your skills to unlock the power of our data by finding innovative ways to analyse, organise, integrate, and visualise information. This will empower leaders across the business to make decisions quickly and confidently to stay ahead of the game. What you'll be doing As part of your role, your responsibilities will include: Answering business questions from stakeholders across a wide range of departments Addressing analysis requests and providing actionable insights Building reports/dashboards, models, and proof of concepts Partnering with relevant teams to determine campaign effectiveness using performance data Assisting the marketing team to determine ROI and monetary impact of acquisition efforts Improving the flow of reporting/explanations and rationale; explaining performance to relevant stakeholders Maintain knowledge, expertise, and best practises on a suite of data & BI technologies to promote appropriate adoption with the team Stay up to date on the latest technologies and best practicesThis job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Qualified to degree level in a numeric/data prominent discipline or similar Demonstrable SQL skills to query complex data sets for the data analysis. Demonstrable analytical and report development abilities Strong communication and presentation skills Ability to convey concepts, analysis, and insights to technical as well as non-technical audiences. Ability to develop and sustain relationships with key stakeholders and peers Ability to analyse large amounts of data quickly and accurately Ability to manage a challenging workload, whilst working quickly and precisely under pressure. Passionate about Data All behavioural competencies are also essential Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: Knowledge of online casino and sports betting Proficient in Excel or other data analysis tools Experience using Databricks Experience with other BI tools such as Alteryx Experience of using Google Analytics for reporting and analysis (including BigQuery) Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. Add a local benefit, e.g.: + Vitality Health Care + Unum Dental + Life Assurance & Income Protection + Tusker car scheme + Cycle to Work + Retail discounts Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 17 countries, 85 nationalities, and 30 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on! Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive gaming experiences in a fair, safe and responsible environment.Driven by our shared vision to become the global leader in the online sports betting and casino industry, our people are forward-thinking, team-players who thrive on a collective diversity of skills and backgrounds.We provide our teams with the tools to create market-leading, cutting-edge interactive gaming experiences, from pre-game and live sports betting, to esports and casino.We bring our people closer to the action - putting them at the heart, making them feel part of it.We live and breathe our values - these values define how we conduct ourselves in everything we do shaping how we interact with each other, our customers and our business partners.If you can imagine yourself in an environment which thrives off collaboration, and where everything is possible, then Betway could be the place for you.
Apr 03, 2026
Full time
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Job title: Graduate Data Analyst Department: Analytics & Insights Reporting to: Regional Analytics Manager Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish, and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Data Analyst you'll be using your skills to unlock the power of our data by finding innovative ways to analyse, organise, integrate, and visualise information. This will empower leaders across the business to make decisions quickly and confidently to stay ahead of the game. What you'll be doing As part of your role, your responsibilities will include: Answering business questions from stakeholders across a wide range of departments Addressing analysis requests and providing actionable insights Building reports/dashboards, models, and proof of concepts Partnering with relevant teams to determine campaign effectiveness using performance data Assisting the marketing team to determine ROI and monetary impact of acquisition efforts Improving the flow of reporting/explanations and rationale; explaining performance to relevant stakeholders Maintain knowledge, expertise, and best practises on a suite of data & BI technologies to promote appropriate adoption with the team Stay up to date on the latest technologies and best practicesThis job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Qualified to degree level in a numeric/data prominent discipline or similar Demonstrable SQL skills to query complex data sets for the data analysis. Demonstrable analytical and report development abilities Strong communication and presentation skills Ability to convey concepts, analysis, and insights to technical as well as non-technical audiences. Ability to develop and sustain relationships with key stakeholders and peers Ability to analyse large amounts of data quickly and accurately Ability to manage a challenging workload, whilst working quickly and precisely under pressure. Passionate about Data All behavioural competencies are also essential Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: Knowledge of online casino and sports betting Proficient in Excel or other data analysis tools Experience using Databricks Experience with other BI tools such as Alteryx Experience of using Google Analytics for reporting and analysis (including BigQuery) Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. Add a local benefit, e.g.: + Vitality Health Care + Unum Dental + Life Assurance & Income Protection + Tusker car scheme + Cycle to Work + Retail discounts Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 17 countries, 85 nationalities, and 30 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on! Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive gaming experiences in a fair, safe and responsible environment.Driven by our shared vision to become the global leader in the online sports betting and casino industry, our people are forward-thinking, team-players who thrive on a collective diversity of skills and backgrounds.We provide our teams with the tools to create market-leading, cutting-edge interactive gaming experiences, from pre-game and live sports betting, to esports and casino.We bring our people closer to the action - putting them at the heart, making them feel part of it.We live and breathe our values - these values define how we conduct ourselves in everything we do shaping how we interact with each other, our customers and our business partners.If you can imagine yourself in an environment which thrives off collaboration, and where everything is possible, then Betway could be the place for you.
This is a great opportunity to make a direct impact on the operational efficiency of the fleet and the services we provide. At Arriva, we value innovation, teamwork, and continuous improvement, offering a supportive environment where your contributions make a real difference. If you're passionate about engineering, leadership, and transport, we'd love to have you on our team! Role Purpose As the Engineering Manager, you will oversee fleet maintenance and ensure compliance with safety and regulatory standards while meeting key performance indicators (KPIs). Your role will involve managing engineering operations, optimizing fleet reliability, and contributing to continuous improvement strategies. This is a key leadership position where your work will directly impact the operational efficiency and overall success of the company. Responsibilities Engineering Operations: Lead and deliver engineering performance and service targets. Manage fleet maintenance, ensuring reliability, compliance, and safety standards. Team Management: Oversee and lead team leaders, engineers, storekeepers, apprentices, and administrative staff. Ensure efficient shift planning, staff scheduling, performance management, and development. Financial Management: Manage the engineering P&L, budget, and forecasting. Contribute to business-critical projects and manage the garage budgets to minimize lost mileage. Health & Safety: Ensure that the premises meet health, safety, and environmental standards. Conduct safety audits and maintain compliance with O-Licence requirements. Supervise engineers, staff, and contractors with a strong duty of care. Compliance & Training: Deliver technical training and ensure audit compliance. Maintain legal and company compliance in all records and audits. Continuous Improvement: Promote lean strategies and operational efficiency improvements, reducing waste and improving productivity. Customer Focus: Ensure daily vehicle availability meets peak requirements and exceeds statutory standards. Analyze breakdown trends and implement corrective action plans. Reporting: Prepare and present operational reports on a daily, weekly, and period end basis. Ensure timely reporting on key KPIs, fleet performance, and maintenance activities. Recruitment & Development: Oversee recruitment, staff development, and training. Manage performance management systems to ensure the team is high performing and continuously improving. Requirements Strong engineering background, ideally in the bus or HGV sector. Proven leadership and team management experience. Excellent communication and organizational skills. Knowledge of health, safety, and regulatory compliance. Ability to manage engineering operations, budgets, and forecasting. Strong problem solving skills and ability to drive continuous improvement. Knowledge of fleet management, workshop operations, shift planning, and payroll. Who We Look For We are looking for dynamic leaders with a strong engineering background, preferably in the bus or HGV sector, who thrive in a fast paced environment. You should have proven experience leading teams, managing budgets, and ensuring operational efficiency. Excellent communication, organizational skills, and a solid understanding of health and safety and regulatory compliance are key to success in this role. This job description sets out the main duties and responsibilities of the job-holder. It does not constitute an exhaustive or comprehensive description of duties and the job holder will be required to carry out any additional tasks as and when requested to do so by their manager. Responsibilities and duties may also change in light of future business needs and personal development.
Apr 03, 2026
Full time
This is a great opportunity to make a direct impact on the operational efficiency of the fleet and the services we provide. At Arriva, we value innovation, teamwork, and continuous improvement, offering a supportive environment where your contributions make a real difference. If you're passionate about engineering, leadership, and transport, we'd love to have you on our team! Role Purpose As the Engineering Manager, you will oversee fleet maintenance and ensure compliance with safety and regulatory standards while meeting key performance indicators (KPIs). Your role will involve managing engineering operations, optimizing fleet reliability, and contributing to continuous improvement strategies. This is a key leadership position where your work will directly impact the operational efficiency and overall success of the company. Responsibilities Engineering Operations: Lead and deliver engineering performance and service targets. Manage fleet maintenance, ensuring reliability, compliance, and safety standards. Team Management: Oversee and lead team leaders, engineers, storekeepers, apprentices, and administrative staff. Ensure efficient shift planning, staff scheduling, performance management, and development. Financial Management: Manage the engineering P&L, budget, and forecasting. Contribute to business-critical projects and manage the garage budgets to minimize lost mileage. Health & Safety: Ensure that the premises meet health, safety, and environmental standards. Conduct safety audits and maintain compliance with O-Licence requirements. Supervise engineers, staff, and contractors with a strong duty of care. Compliance & Training: Deliver technical training and ensure audit compliance. Maintain legal and company compliance in all records and audits. Continuous Improvement: Promote lean strategies and operational efficiency improvements, reducing waste and improving productivity. Customer Focus: Ensure daily vehicle availability meets peak requirements and exceeds statutory standards. Analyze breakdown trends and implement corrective action plans. Reporting: Prepare and present operational reports on a daily, weekly, and period end basis. Ensure timely reporting on key KPIs, fleet performance, and maintenance activities. Recruitment & Development: Oversee recruitment, staff development, and training. Manage performance management systems to ensure the team is high performing and continuously improving. Requirements Strong engineering background, ideally in the bus or HGV sector. Proven leadership and team management experience. Excellent communication and organizational skills. Knowledge of health, safety, and regulatory compliance. Ability to manage engineering operations, budgets, and forecasting. Strong problem solving skills and ability to drive continuous improvement. Knowledge of fleet management, workshop operations, shift planning, and payroll. Who We Look For We are looking for dynamic leaders with a strong engineering background, preferably in the bus or HGV sector, who thrive in a fast paced environment. You should have proven experience leading teams, managing budgets, and ensuring operational efficiency. Excellent communication, organizational skills, and a solid understanding of health and safety and regulatory compliance are key to success in this role. This job description sets out the main duties and responsibilities of the job-holder. It does not constitute an exhaustive or comprehensive description of duties and the job holder will be required to carry out any additional tasks as and when requested to do so by their manager. Responsibilities and duties may also change in light of future business needs and personal development.
About Euromonitor Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence. Overview of the role We are currently hiring for a Business Development Account Manager to join our Academic Sales team in London. With over 1000 academic institutions currently subscribing to Passport globally, the Business Development Account Manager plays a critical role ensuring timely renewals across their territory and identifying additional revenue streams from an existing account base and prospective clients. The Business Development Account Manager is given the freedom to manage their own territory and is responsible for the complete sales cycle from initial contact, product demonstration, negotiation, to closing deals and onboarding and supporting each client. The key to this role is to be a brand ambassador for the region by proactively reaching out and engaging a wide array of individuals such as librarians, professors, students and researchers across public libraries, universities as well as independently funded research groups to ensure that Passport is a 'must have' resource for existing and potential subscribers. We pride ourselves on being proactive and willing to engage with our customers on the phone, via video call and hopefully soon in person again. There are a variety of different projects, courses, and assignments where Euromonitor's information gets used for, so no two days are the same in this role. Key responsibilities Develop strong client relationships Provide research support to clients as required Be responsible for the complete sales cycle Collaborate and share knowledge with colleagues around the world Evaluate and promote Passport usage within each institution Train users face-to-face or via online demos to assist with lecturing and course teaching Manage contract renewal and upsell negotiations Identify new revenue opportunities through growing the client base and by better understanding existing clients' organisation, strategy, and priorities Achieve individual renewal and upsell targets Skills / Proficiencies required You will be a highly self-motivated professional with a proven track record managing client relationships and delivering incremental revenue Experience selling into or working within the public sector is desirable, with academia sales a real plus Networking and communication skills to uncover new opportunities and deepen client relationships Tenacity, drive, commercial awareness, and persuasiveness to close deals Target oriented - ability to meet monthly and annual sales targets Ability to manage workload across all clients, balancing proactive commercial activities with reactive client support (keeping the latter to a minimum by leveraging technical support and industry teams) Excellent communication and presentation skills
Apr 03, 2026
Full time
About Euromonitor Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence. Overview of the role We are currently hiring for a Business Development Account Manager to join our Academic Sales team in London. With over 1000 academic institutions currently subscribing to Passport globally, the Business Development Account Manager plays a critical role ensuring timely renewals across their territory and identifying additional revenue streams from an existing account base and prospective clients. The Business Development Account Manager is given the freedom to manage their own territory and is responsible for the complete sales cycle from initial contact, product demonstration, negotiation, to closing deals and onboarding and supporting each client. The key to this role is to be a brand ambassador for the region by proactively reaching out and engaging a wide array of individuals such as librarians, professors, students and researchers across public libraries, universities as well as independently funded research groups to ensure that Passport is a 'must have' resource for existing and potential subscribers. We pride ourselves on being proactive and willing to engage with our customers on the phone, via video call and hopefully soon in person again. There are a variety of different projects, courses, and assignments where Euromonitor's information gets used for, so no two days are the same in this role. Key responsibilities Develop strong client relationships Provide research support to clients as required Be responsible for the complete sales cycle Collaborate and share knowledge with colleagues around the world Evaluate and promote Passport usage within each institution Train users face-to-face or via online demos to assist with lecturing and course teaching Manage contract renewal and upsell negotiations Identify new revenue opportunities through growing the client base and by better understanding existing clients' organisation, strategy, and priorities Achieve individual renewal and upsell targets Skills / Proficiencies required You will be a highly self-motivated professional with a proven track record managing client relationships and delivering incremental revenue Experience selling into or working within the public sector is desirable, with academia sales a real plus Networking and communication skills to uncover new opportunities and deepen client relationships Tenacity, drive, commercial awareness, and persuasiveness to close deals Target oriented - ability to meet monthly and annual sales targets Ability to manage workload across all clients, balancing proactive commercial activities with reactive client support (keeping the latter to a minimum by leveraging technical support and industry teams) Excellent communication and presentation skills
Business Development Representative - UK & Nordics Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Sales Team Emplifi's sales team is spread around the globe and helps businesses to scale their digital CX innovations and operations internationally while supporting clients of all sizes. Brand relationships are key to our business but we also work with hundreds of agency and media partners. Our aim is always the same - empower marketers to achieve more, no matter where they are or what industry they're in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary To be successful in this role, you must be persistent and possess the inventive skills needed to reach and intrigue the ever-elusive decision makers. The role would suit a proactive personality with strong research skills, someone who is not afraid to cold call, as your success will depend on high levels of activity on the telephone and via other means if necessary (i.e. LinkedIn). Understanding of marketing and brand story telling would be beneficial. What You'll Do Here Identify and contact key, relevant decision makers responsible for leading brands with a view of driving new business opportunities, conduct needs assessments calls with specific prospects as assigned Support the Marketing and Sales departments through lead generation and qualify all inbound and outbound leads via phone, web, email, corporate events and direct mail campaigns Work closely with an assigned Account Executive/Regional Sales Manager and marketing team to achieve both your personal and sales executives' targets, to develop and implement appropriate prospect communication plans and to ensure proper quality and quantity of demonstrations Communicate Emplifi value proposition with a view to scheduling online product demonstrations and face-to-face meetings for an assigned Account Executive/Regional Sales Manager What You'll Bring to Us Previous successful client facing experience, preferably sales, telesales experience in B2B Fluent level English is essential, additional languages are advantageous The ability and desire to work in a fast-paced challenging environment The desire to meet and exceed measurable performance goals A willingness to learn about social and brand marketing The technical aptitude to master our CRM tool The ability to deal with objections What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open-minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There's more as well! Speak with us to find out all details! EEO & Inclusion Statement At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Apr 03, 2026
Full time
Business Development Representative - UK & Nordics Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Sales Team Emplifi's sales team is spread around the globe and helps businesses to scale their digital CX innovations and operations internationally while supporting clients of all sizes. Brand relationships are key to our business but we also work with hundreds of agency and media partners. Our aim is always the same - empower marketers to achieve more, no matter where they are or what industry they're in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary To be successful in this role, you must be persistent and possess the inventive skills needed to reach and intrigue the ever-elusive decision makers. The role would suit a proactive personality with strong research skills, someone who is not afraid to cold call, as your success will depend on high levels of activity on the telephone and via other means if necessary (i.e. LinkedIn). Understanding of marketing and brand story telling would be beneficial. What You'll Do Here Identify and contact key, relevant decision makers responsible for leading brands with a view of driving new business opportunities, conduct needs assessments calls with specific prospects as assigned Support the Marketing and Sales departments through lead generation and qualify all inbound and outbound leads via phone, web, email, corporate events and direct mail campaigns Work closely with an assigned Account Executive/Regional Sales Manager and marketing team to achieve both your personal and sales executives' targets, to develop and implement appropriate prospect communication plans and to ensure proper quality and quantity of demonstrations Communicate Emplifi value proposition with a view to scheduling online product demonstrations and face-to-face meetings for an assigned Account Executive/Regional Sales Manager What You'll Bring to Us Previous successful client facing experience, preferably sales, telesales experience in B2B Fluent level English is essential, additional languages are advantageous The ability and desire to work in a fast-paced challenging environment The desire to meet and exceed measurable performance goals A willingness to learn about social and brand marketing The technical aptitude to master our CRM tool The ability to deal with objections What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open-minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There's more as well! Speak with us to find out all details! EEO & Inclusion Statement At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Job title: Data Analyst Department: Analytics & Insights Reporting to: Regional Analytics Manager Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands. At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish, and your career can soar.Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision. As a Data Analyst you'll be using your skills to unlock the power of our data by finding innovative ways to analyse, organise, integrate, and visualise information. This will empower leaders across the business to make decisions quickly and confidently to stay ahead of the game. What you'll be doing As part of your role, your responsibilities will include: Answering business questions from stakeholders across a wide range of departments Addressing analysis requests and providing actionable insights Building reports/dashboards, models, and proof of concepts Partnering with relevant teams to determine campaign effectiveness using performance data Assisting the marketing team to determine ROI and monetary impact of acquisition efforts Improving the flow of reporting/explanations and rationale; explaining performance to relevant stakeholders Maintain knowledge, expertise, and best practises on a suite of data & BI technologies to promote appropriate adoption with the team Stay up to date on the latest technologies and best practices This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Qualified to degree level in a numeric/data prominent discipline or similar At least 3 years work experience in a data analytics or business intelligence role. Experience with Tableau, Power BI, or other data visualisation tools. Demonstrable SQL skills to query complex data sets for the data analysis. Demonstrable analytical and report development abilities Strong communication and presentation skills Ability to convey concepts, analysis, and insights to technical as well as non-technical audiences. Ability to develop and sustain relationships with key stakeholders and peers Ability to analyse large amounts of data quickly and accurately Ability to manage a challenging workload, whilst working quickly and precisely under pressure. Passionate about DataDesirable skills you've got up your sleeve It would be great if you also have some of the following skills: Experience of working in online gaming or casino industry Knowledge of online casino and sports betting Proficient in Excel or other data analysis tools Experience using Databricks Experience with other BI tools such as Alteryx Experience of using Google Analytics for reporting and analysis (including BigQuery) Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: • We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. • Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. • Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. • Add a local benefit, e.g.: o Vitality Health Care o Unum Dental o Life Assurance & Income Protection o Tusker car scheme o Cycle to Work o Retail discountsBe part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 17 countries, 85 nationalities, and 30 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group. It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on!Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive gaming experiences in a fair, safe and responsible environment.Driven by our shared vision to become the global leader in the online sports betting and casino industry, our people are forward-thinking, team-players who thrive on a collective diversity of skills and backgrounds.We provide our teams with the tools to create market-leading, cutting-edge interactive gaming experiences, from pre-game and live sports betting, to esports and casino.We bring our people closer to the action - putting them at the heart, making them feel part of it.We live and breathe our values - these values define how we conduct ourselves in everything we do shaping how we interact with each other, our customers and our business partners.If you can imagine yourself in an environment which thrives off collaboration, and where everything is possible, then Betway could be the place for you.
Apr 03, 2026
Full time
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Job title: Data Analyst Department: Analytics & Insights Reporting to: Regional Analytics Manager Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands. At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish, and your career can soar.Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision. As a Data Analyst you'll be using your skills to unlock the power of our data by finding innovative ways to analyse, organise, integrate, and visualise information. This will empower leaders across the business to make decisions quickly and confidently to stay ahead of the game. What you'll be doing As part of your role, your responsibilities will include: Answering business questions from stakeholders across a wide range of departments Addressing analysis requests and providing actionable insights Building reports/dashboards, models, and proof of concepts Partnering with relevant teams to determine campaign effectiveness using performance data Assisting the marketing team to determine ROI and monetary impact of acquisition efforts Improving the flow of reporting/explanations and rationale; explaining performance to relevant stakeholders Maintain knowledge, expertise, and best practises on a suite of data & BI technologies to promote appropriate adoption with the team Stay up to date on the latest technologies and best practices This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Qualified to degree level in a numeric/data prominent discipline or similar At least 3 years work experience in a data analytics or business intelligence role. Experience with Tableau, Power BI, or other data visualisation tools. Demonstrable SQL skills to query complex data sets for the data analysis. Demonstrable analytical and report development abilities Strong communication and presentation skills Ability to convey concepts, analysis, and insights to technical as well as non-technical audiences. Ability to develop and sustain relationships with key stakeholders and peers Ability to analyse large amounts of data quickly and accurately Ability to manage a challenging workload, whilst working quickly and precisely under pressure. Passionate about DataDesirable skills you've got up your sleeve It would be great if you also have some of the following skills: Experience of working in online gaming or casino industry Knowledge of online casino and sports betting Proficient in Excel or other data analysis tools Experience using Databricks Experience with other BI tools such as Alteryx Experience of using Google Analytics for reporting and analysis (including BigQuery) Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: • We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. • Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. • Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. • Add a local benefit, e.g.: o Vitality Health Care o Unum Dental o Life Assurance & Income Protection o Tusker car scheme o Cycle to Work o Retail discountsBe part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 17 countries, 85 nationalities, and 30 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group. It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on!Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive gaming experiences in a fair, safe and responsible environment.Driven by our shared vision to become the global leader in the online sports betting and casino industry, our people are forward-thinking, team-players who thrive on a collective diversity of skills and backgrounds.We provide our teams with the tools to create market-leading, cutting-edge interactive gaming experiences, from pre-game and live sports betting, to esports and casino.We bring our people closer to the action - putting them at the heart, making them feel part of it.We live and breathe our values - these values define how we conduct ourselves in everything we do shaping how we interact with each other, our customers and our business partners.If you can imagine yourself in an environment which thrives off collaboration, and where everything is possible, then Betway could be the place for you.
Join Ofwat's Cost Assessment Team as a Principal Wastewater Specialist We have 1 permanent role available, but it is also open to loans and secondments of up to 2 years. Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working About Us We're Ofwat, the Water Services Regulation Authority - a non-ministerial government department responsible for regulating the water sector in England and Wales. As the economic regulator of water and wastewater companies in England and Wales, our role is to enable, incentivise and hold companies to account for providing the very best for customers, communities and the environment. We also oversee the markets in the water sector to ensure they're working for customers. Following the Independent Water Commission's Final Report and subsequent White Paper - 'New Vision for Water', the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. The Role We are seeking a Wastewater Specialist (planner, engineer, scientist, or asset manager) to join our Cost Assessment Team at Principal level. This is a unique and exciting opportunity for someone with a background in wastewater engineering, planning, or operational/asset management, looking to work on the development and delivery of current and future price reviews. You will not only gain experience working within the regulatory environment but also have the chance to work and engage with multiple key stakeholders within the water sector. This Principal role is full of influence and exciting challenges. You will have a real opportunity to shape the next price review and develop policies that will have a genuine impact on customers and the environment. Key deliverables In this role you will be expected to: Lead on delivery tracking and reconciliation for all aspects of wastewater treatment. Lead on policy design and delivery of procedures and processes to ensure thorough and effective cost assessment. Provide thought leadership by demonstrating expertise and acting as a subject-matter expert in cost assessment (focusing on wastewater treatment) and related areas. Apply technical expertise to provide support and advice to areas of economic regulation across the organisation. Collaborate with and effectively influence internal and external stakeholders, including the Environment Agency (EA), Natural Resources Wales (NRW), Water Companies, and any other relevant bodies. Critically evaluate and challenge analysis or products of professional peers. Produce high-quality documents, review the work of others, and contribute to external publications. Work closely with colleagues across Ofwat to align with other areas of work. Manage and plan resource of both internal staff, and consultant resource. About You Below are some of the key essential experience, skills & knowledge required for this post: Lead criterion: Relevant technical experience within engineering, science, capital programmes, asset management and/or business planning, working at a senior level. Experience of developing policy and/or designing and delivering procedures and processes. Numerate with analytical skills, including experience of analysing and accurately interpreting a range of data and insights to inform evidence-based decisions and solutions for complex problems. Proven ability to solve complex analytical problems, and the ability to present the results to both technical and non-technical audiences. Why You Should Join Us: People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham offices. Good employer pension contributions 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to Apply and for full details about the role. Please ensure you have submitted your application in full before the below deadline. Closing date: 23.55 on 13 April 2026.
Apr 03, 2026
Full time
Join Ofwat's Cost Assessment Team as a Principal Wastewater Specialist We have 1 permanent role available, but it is also open to loans and secondments of up to 2 years. Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working About Us We're Ofwat, the Water Services Regulation Authority - a non-ministerial government department responsible for regulating the water sector in England and Wales. As the economic regulator of water and wastewater companies in England and Wales, our role is to enable, incentivise and hold companies to account for providing the very best for customers, communities and the environment. We also oversee the markets in the water sector to ensure they're working for customers. Following the Independent Water Commission's Final Report and subsequent White Paper - 'New Vision for Water', the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. The Role We are seeking a Wastewater Specialist (planner, engineer, scientist, or asset manager) to join our Cost Assessment Team at Principal level. This is a unique and exciting opportunity for someone with a background in wastewater engineering, planning, or operational/asset management, looking to work on the development and delivery of current and future price reviews. You will not only gain experience working within the regulatory environment but also have the chance to work and engage with multiple key stakeholders within the water sector. This Principal role is full of influence and exciting challenges. You will have a real opportunity to shape the next price review and develop policies that will have a genuine impact on customers and the environment. Key deliverables In this role you will be expected to: Lead on delivery tracking and reconciliation for all aspects of wastewater treatment. Lead on policy design and delivery of procedures and processes to ensure thorough and effective cost assessment. Provide thought leadership by demonstrating expertise and acting as a subject-matter expert in cost assessment (focusing on wastewater treatment) and related areas. Apply technical expertise to provide support and advice to areas of economic regulation across the organisation. Collaborate with and effectively influence internal and external stakeholders, including the Environment Agency (EA), Natural Resources Wales (NRW), Water Companies, and any other relevant bodies. Critically evaluate and challenge analysis or products of professional peers. Produce high-quality documents, review the work of others, and contribute to external publications. Work closely with colleagues across Ofwat to align with other areas of work. Manage and plan resource of both internal staff, and consultant resource. About You Below are some of the key essential experience, skills & knowledge required for this post: Lead criterion: Relevant technical experience within engineering, science, capital programmes, asset management and/or business planning, working at a senior level. Experience of developing policy and/or designing and delivering procedures and processes. Numerate with analytical skills, including experience of analysing and accurately interpreting a range of data and insights to inform evidence-based decisions and solutions for complex problems. Proven ability to solve complex analytical problems, and the ability to present the results to both technical and non-technical audiences. Why You Should Join Us: People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham offices. Good employer pension contributions 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to Apply and for full details about the role. Please ensure you have submitted your application in full before the below deadline. Closing date: 23.55 on 13 April 2026.
Engineering Manager page is loaded Engineering Managerlocations: Thornton Heath Garage (TH)time type: Full timeposted on: Posted Todayjob requisition id: JR031943 Location: Thornton Heath Salary: £70,000 per annum This is a great opportunity to make a direct impact on the operational efficiency of the fleet and the services we provide. At Arriva, we value innovation, teamwork, and continuous improvement, offering a supportive environment where your contributions make a real difference. If you're passionate about engineering, leadership, and transport, we'd love to have you on our team! Role Purpose As the Engineering Manager, you will oversee fleet maintenance and ensure compliance with safety and regulatory standards while meeting key performance indicators (KPIs). Your role will involve managing engineering operations, optimizing fleet reliability, and contributing to continuous improvement strategies. This is a key leadership position where your work will directly impact the operational efficiency and overall success of the company. Responsibilities Engineering Operations : Lead and deliver engineering performance and service targets. Manage fleet maintenance, ensuring reliability, compliance, and safety standards. Team Management : Oversee and lead team leaders, engineers, storekeepers, apprentices, and administrative staff. Ensure efficient shift planning, staff scheduling, performance management, and development. Financial Management : Manage the engineering P&L, budget, and forecasting. Contribute to business-critical projects and manage the garage budgets to minimize lost mileage. Health & Safety : Ensure that the premises meet health, safety, and environmental standards. Conduct safety audits and maintain compliance with O-Licence requirements. Supervise engineers, staff, and contractors with a strong duty of care. Compliance & Training : Deliver technical training and ensure audit compliance. Maintain legal and company compliance in all records and audits. Continuous Improvement : Promote lean strategies and operational efficiency improvements, reducing waste and improving productivity. Customer Focus : Ensure daily vehicle availability meets peak requirements and exceeds statutory standards. Analyze breakdown trends and implement corrective action plans. Reporting : Prepare and present operational reports on a daily, weekly, and period-end basis. Ensure timely reporting on key KPIs, fleet performance, and maintenance activities. Recruitment & Development : Oversee recruitment, staff development, and training. Manage performance management systems to ensure the team is high-performing and continuously improving. Requirements Strong engineering background, ideally in the bus or HGV sector. Proven leadership and team management experience. Excellent communication and organizational skills. Knowledge of health, safety, and regulatory compliance. Ability to manage engineering operations, budgets, and forecasting. Strong problem-solving skills and ability to drive continuous improvement. Knowledge of fleet management, workshop operations, shift planning, and payroll. Who We Look For We are looking for dynamic leaders with a strong engineering background, preferably in the bus or HGV sector, who thrive in a fast-paced environment. You should have proven experience leading teams, managing budgets, and ensuring operational efficiency. Excellent communication, organizational skills, and a solid understanding of health and safety and regulatory compliance are key to success in this role. This job description sets out the main duties and responsibilities of the job-holder. It does not constitute an exhaustive or comprehensive description of duties and the job holder will be required to carry out any additional tasks as and when requested to do so by their manager. Responsibilities and duties may also change in light of future business needs and personal development. (blob:)0:00 / 3:05
Apr 03, 2026
Full time
Engineering Manager page is loaded Engineering Managerlocations: Thornton Heath Garage (TH)time type: Full timeposted on: Posted Todayjob requisition id: JR031943 Location: Thornton Heath Salary: £70,000 per annum This is a great opportunity to make a direct impact on the operational efficiency of the fleet and the services we provide. At Arriva, we value innovation, teamwork, and continuous improvement, offering a supportive environment where your contributions make a real difference. If you're passionate about engineering, leadership, and transport, we'd love to have you on our team! Role Purpose As the Engineering Manager, you will oversee fleet maintenance and ensure compliance with safety and regulatory standards while meeting key performance indicators (KPIs). Your role will involve managing engineering operations, optimizing fleet reliability, and contributing to continuous improvement strategies. This is a key leadership position where your work will directly impact the operational efficiency and overall success of the company. Responsibilities Engineering Operations : Lead and deliver engineering performance and service targets. Manage fleet maintenance, ensuring reliability, compliance, and safety standards. Team Management : Oversee and lead team leaders, engineers, storekeepers, apprentices, and administrative staff. Ensure efficient shift planning, staff scheduling, performance management, and development. Financial Management : Manage the engineering P&L, budget, and forecasting. Contribute to business-critical projects and manage the garage budgets to minimize lost mileage. Health & Safety : Ensure that the premises meet health, safety, and environmental standards. Conduct safety audits and maintain compliance with O-Licence requirements. Supervise engineers, staff, and contractors with a strong duty of care. Compliance & Training : Deliver technical training and ensure audit compliance. Maintain legal and company compliance in all records and audits. Continuous Improvement : Promote lean strategies and operational efficiency improvements, reducing waste and improving productivity. Customer Focus : Ensure daily vehicle availability meets peak requirements and exceeds statutory standards. Analyze breakdown trends and implement corrective action plans. Reporting : Prepare and present operational reports on a daily, weekly, and period-end basis. Ensure timely reporting on key KPIs, fleet performance, and maintenance activities. Recruitment & Development : Oversee recruitment, staff development, and training. Manage performance management systems to ensure the team is high-performing and continuously improving. Requirements Strong engineering background, ideally in the bus or HGV sector. Proven leadership and team management experience. Excellent communication and organizational skills. Knowledge of health, safety, and regulatory compliance. Ability to manage engineering operations, budgets, and forecasting. Strong problem-solving skills and ability to drive continuous improvement. Knowledge of fleet management, workshop operations, shift planning, and payroll. Who We Look For We are looking for dynamic leaders with a strong engineering background, preferably in the bus or HGV sector, who thrive in a fast-paced environment. You should have proven experience leading teams, managing budgets, and ensuring operational efficiency. Excellent communication, organizational skills, and a solid understanding of health and safety and regulatory compliance are key to success in this role. This job description sets out the main duties and responsibilities of the job-holder. It does not constitute an exhaustive or comprehensive description of duties and the job holder will be required to carry out any additional tasks as and when requested to do so by their manager. Responsibilities and duties may also change in light of future business needs and personal development. (blob:)0:00 / 3:05
London, UK; Remote - United Kingdom Technical Solutions Management Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proventrack record of success and a culture that values world class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Summary As a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. Ideally based in London or the UK, you will provide both strategic and hands on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization. Technical expertise and strong customer facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience. Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth. What you'll do Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform. Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction. Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers' achievement of these key performance indicators and report those both internally and externally. Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. Offer insights regarding the availability of new features in Wiz. Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer's organization. Maintain up to date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ) What you'll bring 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer. Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred. Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them. Strong problem solving skills, with the ability to troubleshoot complex technical issues and drive resolution. Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets. Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. B.S. in Computer Science, Engineering, or similar field, or equivalent experience. Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Apr 03, 2026
Full time
London, UK; Remote - United Kingdom Technical Solutions Management Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proventrack record of success and a culture that values world class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Summary As a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. Ideally based in London or the UK, you will provide both strategic and hands on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization. Technical expertise and strong customer facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience. Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth. What you'll do Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform. Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction. Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers' achievement of these key performance indicators and report those both internally and externally. Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. Offer insights regarding the availability of new features in Wiz. Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer's organization. Maintain up to date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ) What you'll bring 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer. Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred. Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them. Strong problem solving skills, with the ability to troubleshoot complex technical issues and drive resolution. Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets. Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. B.S. in Computer Science, Engineering, or similar field, or equivalent experience. Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
# Experience the difference with us!Field Service Engineer - Grant Handling page is loaded Field Service Engineer - Grant Handlingremote type: Onsitelocations: SHEFFIELDtime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: March 31, 2026 (22 days left to apply)job requisition id: JR324As part of Aprolis UK, our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers' need, they can handle it. Our values are: Entrepreneurship Courage Respect Friendliness Job Description Summary We are actively recruiting for a field service engineer to work within a busy area, you will report into your local service manager and will ideally have experience working with materials handling equipment or similar. You will be responsible for accurately diagnosing faults with machinery, servicing and emergency repairs. A typical day will consist of working on both customer and Grant Handling owned machines to ensure they are in full working order. You will be expected to work independently in a safe manner on customer sites, you will need to be able to communicate well with customers and internal colleagues and will need to be able to ensure all relevant documentation is completed correctly. Job Description Skills and Experience A technical background from within Materials Handling or similar Previous experience and qualifications from a similar role Experience working on mechanical, electrical and hydraulic systems Good attitude with the ability to stay motivated and productive A customer focused perspective and approach Work independently on sites in a safe manner taking into account both your own and other people's safety. By joining Monnoyeur, you'll be part of a team that empowers you to take initiative, values your unique perspective and encourages you to drive positive change while respecting our values of Entrepreneurship, Friendliness, Courage and Respect. We cultivate a culture that fosters innovation, teamwork and growth through our ILEAD leadership principles - Inspire, Link Up, Empower, Care and Deliver. Our people are our most valuable asset in serving the business community as a trusted local partner in capital goods for industry, construction and agriculture. We offer a comprehensive range of services - from sales and leasing to training and digital transformation. Our proximity to our customers enables us to understand their unique needs, adapt our solutions and continuously improve our offerings, especially in the areas of digital and energy transformation. Our workplace is an inclusive and supportive environment that celebrates diversity and equal opportunity. Rooted in our Diversity Charter, signed by our CEO Philippe Monnoyeur in 2020, our social and human resources policies focus on fostering a non-discriminatory environment where every individual can thrive.
Apr 03, 2026
Full time
# Experience the difference with us!Field Service Engineer - Grant Handling page is loaded Field Service Engineer - Grant Handlingremote type: Onsitelocations: SHEFFIELDtime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: March 31, 2026 (22 days left to apply)job requisition id: JR324As part of Aprolis UK, our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers' need, they can handle it. Our values are: Entrepreneurship Courage Respect Friendliness Job Description Summary We are actively recruiting for a field service engineer to work within a busy area, you will report into your local service manager and will ideally have experience working with materials handling equipment or similar. You will be responsible for accurately diagnosing faults with machinery, servicing and emergency repairs. A typical day will consist of working on both customer and Grant Handling owned machines to ensure they are in full working order. You will be expected to work independently in a safe manner on customer sites, you will need to be able to communicate well with customers and internal colleagues and will need to be able to ensure all relevant documentation is completed correctly. Job Description Skills and Experience A technical background from within Materials Handling or similar Previous experience and qualifications from a similar role Experience working on mechanical, electrical and hydraulic systems Good attitude with the ability to stay motivated and productive A customer focused perspective and approach Work independently on sites in a safe manner taking into account both your own and other people's safety. By joining Monnoyeur, you'll be part of a team that empowers you to take initiative, values your unique perspective and encourages you to drive positive change while respecting our values of Entrepreneurship, Friendliness, Courage and Respect. We cultivate a culture that fosters innovation, teamwork and growth through our ILEAD leadership principles - Inspire, Link Up, Empower, Care and Deliver. Our people are our most valuable asset in serving the business community as a trusted local partner in capital goods for industry, construction and agriculture. We offer a comprehensive range of services - from sales and leasing to training and digital transformation. Our proximity to our customers enables us to understand their unique needs, adapt our solutions and continuously improve our offerings, especially in the areas of digital and energy transformation. Our workplace is an inclusive and supportive environment that celebrates diversity and equal opportunity. Rooted in our Diversity Charter, signed by our CEO Philippe Monnoyeur in 2020, our social and human resources policies focus on fostering a non-discriminatory environment where every individual can thrive.
What are we building? The last major technological shift - the rise of the consumer internet - created LinkedIn as the networked winner in recruitment. The next great shift is here. AI is transforming how people and companies connect and it will redefine the global labor market. At Jack & Jill, we are building the company that leads this transformation. We're 10 months old, have released two agentic products (Jack and Jill), have built a brilliant team of Europe's best engineers, operators and ex founders, are run rating over £1m revenue and have raised $20M, led by tier-1 VC Creandum (Lovable, Spotify, Black Forest Labs, Bolt) Read more on TechCrunch. In the coming years, every knowledge worker will have an AI agent managing their career, and every company will have an AI agent helping them hire. By connecting those agents, we're building a new infrastructure for the future of the labor market itself. If that vision excites you, come help us build it. What is the role and who are we looking for? We're hiring a Founding Operator to join our Jill Delivery team. You won't be in a box. You'll work directly with our Jill Delivery Lead on our highest-leverage customer challenges, turning ideas into reality fast and making sure what we build actually works in the real world. The initial mission is driving the Jill customer experience post-sale: a role that spans account management, customer success, expansion, product feedback, and the operational systems that underpin all of it. You'll be responsible for taking customers from their first spark of value to a long-term, expanding relationship with Jill. As the company evolves, so will your focus. This is a 0 1 role. You'll start by doing things manually (jumping on calls, reviewing roles, nudging workflows) to understand where things break and where the value is. Then you'll build the playbooks, tooling, and operating rhythms that make great delivery repeatable. What you'll actually do: Take customers from interested to successful. You'll pick up from the sales team once a customer has seen their first spark of value and take it from there. You'll build the relationship, drive deep adoption, and get them to hires as fast as possible. Drive adoption and outcomes. Make sure customers are getting real value: roles filled, time saved, hiring managers who feel genuinely supported by Jill. Drive expansion. This is as much a commercial role as it is a delivery role. When a customer starts to see value from Jill, your job is to make sure they immediately put another role in. You'll identify expansion opportunities across your book of business, build the relationships that make saying yes easy, and be accountable for growing revenue from existing customers, not just protecting it. Manage relationships. Be the trusted point of contact for a portfolio of customers. Spot risk early, handle escalations calmly, and build the kind of partnerships where customers come to you before they even think about churning. Feed the product. You'll be closer to customer reality than almost anyone. Feed sharp, structured insight back to product and engineering so we keep building the right things. Build the machine. Document what works, kill what doesn't, and turn manual effort into repeatable process. Build dashboards, workflows, and feedback loops that make the team smarter every week. You'll be a great fit if You're sharp and structured. You think clearly under ambiguity, communicate with precision, and can hold a complex customer situation in your head while still moving fast. You've been part of hiring processes. You understand what it's like to be a hiring manager - the anxiety of a role sitting open too long, what a great candidate brief looks like, and why speed and communication matter so much. This gives you genuine empathy with our customers. You have account management or CS experience. You've owned a book of business before. You know how to build trust, manage expectations, and turn initial value into long-term retention and expansion. You love turning chaos into process. You build clear trackers, structured workflows, and lightweight tooling that make the team faster. You use AI properly, not just as a novelty, but as a genuine force multiplier. You have some technical chops. You don't need to be an engineer, but if you can hack together a script, build an automation, or hold your own in a technical conversation, you'll be significantly more effective in this role. A background that touches code in some way is a real plus. You're high agency. You don't wait to be told what to do. You identify the highest-leverage problem and move on it. The profile We're open to exceptional people from a range of backgrounds, but you likely fit one of these: The Hiring-Aware Operator: You've been part of hiring processes, whether as a hiring manager, a founder building out a team, or someone embedded in a scaling org. You understand the frustration and the stakes, and that perspective shapes how you show up for customers. Matt (CEO) - previous company grew to a $600m valuation in 3 years before exiting to Deel Saaras (CTO) went 0 $3m ARR in a year as founder/CTO YC AI sales startup Kular.ai The CS/AM Builder: You were an early customer success or account management hire at a fast-growth B2B startup. You've built from scratch, managed a growing book of business, and know what it takes to make customers genuinely successful. K Fujita (Jill GTM Lead) - 2x $0-25m, 2x exits, 2x $0-1m, ex VP Sales/Marketing Omnipresent, ex Entrepreneur First Founder. Franky Athill (Jack GTM Lead/CMO) - Serial startup/scaleup CMO. Multiple 0 -> double digit ARR journeys. Most recently founding CMO at Fyxer.ai - built growth engine from 0 -> $10m ARR in 15 months. The Ex-Founder: You've built something before, worn every hat, and are ready to go 0 1 again in a high-ownership role at a rocketship. This role isn't for you if ️ You want a predictable 9-to-5. We're building fast and the work is intense. We respect life outside of work, but we do what it takes to win. You need a highly structured environment. We're in the ambiguous, thrilling phase of 0-to-1. You'll be creating the structure, not operating within it. ️ You want to jump straight into leading a team. This is primarily a hands-on IC role. The opportunity to grow is real, but you need to earn it by doing first. ️ Our team Founded by two experienced serial founders Matt (CEO) - previous company grew to a $600m valuation in 3 years before exiting to Deel Saaras (CTO) went 0 $3m ARR in a year as founder/CTO YC AI sales startup Kular.ai You'll be working closely alongside two of the best 0 -> 10 GTM leaders in the world. K Fujita (Jill GTM Lead) - 2x $0-25m, 2x exits, 2x $0-1m, ex VP Sales/Marketing Omnipresent, ex Entrepreneur First Founder. Franky Athill (Jack GTM Lead/CMO) - Serial startup/scaleup CMO. Multiple 0 -> double digit ARR journeys. Most recently founding CMO at Fyxer.ai - built growth engine from 0 -> $10m ARR in 15 months. We're a 15-person, founder-heavy team (10 ex-founders) Check out our full team here And there's also the perks We're building a high-performance environment. You'll work hard, and we want to clear your plate so you can perform at your very best. Total Compensation for this role of £100-180k+ (we let you choose your cash : equity split) Private health insurance with Bupa An Uber home if you're working late Deliveroo dinners in the office Fortnightly home clean Brand new MacBook In-person, 5 days a week at our London office in Shoreditch Exchange, surrounded by builders. How do I join the journey? How to Apply: Submit via our application form - we'll ask you to speak to Jack about your experience and what's next. If it's a fit, we'll follow up via email. Intro call with our B2B Delivery Lead Paid Work Trial - a working session with the team. We'll give you a real problem we're facing today and work through it together. Offer, Referencing & Start
Apr 03, 2026
Full time
What are we building? The last major technological shift - the rise of the consumer internet - created LinkedIn as the networked winner in recruitment. The next great shift is here. AI is transforming how people and companies connect and it will redefine the global labor market. At Jack & Jill, we are building the company that leads this transformation. We're 10 months old, have released two agentic products (Jack and Jill), have built a brilliant team of Europe's best engineers, operators and ex founders, are run rating over £1m revenue and have raised $20M, led by tier-1 VC Creandum (Lovable, Spotify, Black Forest Labs, Bolt) Read more on TechCrunch. In the coming years, every knowledge worker will have an AI agent managing their career, and every company will have an AI agent helping them hire. By connecting those agents, we're building a new infrastructure for the future of the labor market itself. If that vision excites you, come help us build it. What is the role and who are we looking for? We're hiring a Founding Operator to join our Jill Delivery team. You won't be in a box. You'll work directly with our Jill Delivery Lead on our highest-leverage customer challenges, turning ideas into reality fast and making sure what we build actually works in the real world. The initial mission is driving the Jill customer experience post-sale: a role that spans account management, customer success, expansion, product feedback, and the operational systems that underpin all of it. You'll be responsible for taking customers from their first spark of value to a long-term, expanding relationship with Jill. As the company evolves, so will your focus. This is a 0 1 role. You'll start by doing things manually (jumping on calls, reviewing roles, nudging workflows) to understand where things break and where the value is. Then you'll build the playbooks, tooling, and operating rhythms that make great delivery repeatable. What you'll actually do: Take customers from interested to successful. You'll pick up from the sales team once a customer has seen their first spark of value and take it from there. You'll build the relationship, drive deep adoption, and get them to hires as fast as possible. Drive adoption and outcomes. Make sure customers are getting real value: roles filled, time saved, hiring managers who feel genuinely supported by Jill. Drive expansion. This is as much a commercial role as it is a delivery role. When a customer starts to see value from Jill, your job is to make sure they immediately put another role in. You'll identify expansion opportunities across your book of business, build the relationships that make saying yes easy, and be accountable for growing revenue from existing customers, not just protecting it. Manage relationships. Be the trusted point of contact for a portfolio of customers. Spot risk early, handle escalations calmly, and build the kind of partnerships where customers come to you before they even think about churning. Feed the product. You'll be closer to customer reality than almost anyone. Feed sharp, structured insight back to product and engineering so we keep building the right things. Build the machine. Document what works, kill what doesn't, and turn manual effort into repeatable process. Build dashboards, workflows, and feedback loops that make the team smarter every week. You'll be a great fit if You're sharp and structured. You think clearly under ambiguity, communicate with precision, and can hold a complex customer situation in your head while still moving fast. You've been part of hiring processes. You understand what it's like to be a hiring manager - the anxiety of a role sitting open too long, what a great candidate brief looks like, and why speed and communication matter so much. This gives you genuine empathy with our customers. You have account management or CS experience. You've owned a book of business before. You know how to build trust, manage expectations, and turn initial value into long-term retention and expansion. You love turning chaos into process. You build clear trackers, structured workflows, and lightweight tooling that make the team faster. You use AI properly, not just as a novelty, but as a genuine force multiplier. You have some technical chops. You don't need to be an engineer, but if you can hack together a script, build an automation, or hold your own in a technical conversation, you'll be significantly more effective in this role. A background that touches code in some way is a real plus. You're high agency. You don't wait to be told what to do. You identify the highest-leverage problem and move on it. The profile We're open to exceptional people from a range of backgrounds, but you likely fit one of these: The Hiring-Aware Operator: You've been part of hiring processes, whether as a hiring manager, a founder building out a team, or someone embedded in a scaling org. You understand the frustration and the stakes, and that perspective shapes how you show up for customers. Matt (CEO) - previous company grew to a $600m valuation in 3 years before exiting to Deel Saaras (CTO) went 0 $3m ARR in a year as founder/CTO YC AI sales startup Kular.ai The CS/AM Builder: You were an early customer success or account management hire at a fast-growth B2B startup. You've built from scratch, managed a growing book of business, and know what it takes to make customers genuinely successful. K Fujita (Jill GTM Lead) - 2x $0-25m, 2x exits, 2x $0-1m, ex VP Sales/Marketing Omnipresent, ex Entrepreneur First Founder. Franky Athill (Jack GTM Lead/CMO) - Serial startup/scaleup CMO. Multiple 0 -> double digit ARR journeys. Most recently founding CMO at Fyxer.ai - built growth engine from 0 -> $10m ARR in 15 months. The Ex-Founder: You've built something before, worn every hat, and are ready to go 0 1 again in a high-ownership role at a rocketship. This role isn't for you if ️ You want a predictable 9-to-5. We're building fast and the work is intense. We respect life outside of work, but we do what it takes to win. You need a highly structured environment. We're in the ambiguous, thrilling phase of 0-to-1. You'll be creating the structure, not operating within it. ️ You want to jump straight into leading a team. This is primarily a hands-on IC role. The opportunity to grow is real, but you need to earn it by doing first. ️ Our team Founded by two experienced serial founders Matt (CEO) - previous company grew to a $600m valuation in 3 years before exiting to Deel Saaras (CTO) went 0 $3m ARR in a year as founder/CTO YC AI sales startup Kular.ai You'll be working closely alongside two of the best 0 -> 10 GTM leaders in the world. K Fujita (Jill GTM Lead) - 2x $0-25m, 2x exits, 2x $0-1m, ex VP Sales/Marketing Omnipresent, ex Entrepreneur First Founder. Franky Athill (Jack GTM Lead/CMO) - Serial startup/scaleup CMO. Multiple 0 -> double digit ARR journeys. Most recently founding CMO at Fyxer.ai - built growth engine from 0 -> $10m ARR in 15 months. We're a 15-person, founder-heavy team (10 ex-founders) Check out our full team here And there's also the perks We're building a high-performance environment. You'll work hard, and we want to clear your plate so you can perform at your very best. Total Compensation for this role of £100-180k+ (we let you choose your cash : equity split) Private health insurance with Bupa An Uber home if you're working late Deliveroo dinners in the office Fortnightly home clean Brand new MacBook In-person, 5 days a week at our London office in Shoreditch Exchange, surrounded by builders. How do I join the journey? How to Apply: Submit via our application form - we'll ask you to speak to Jack about your experience and what's next. If it's a fit, we'll follow up via email. Intro call with our B2B Delivery Lead Paid Work Trial - a working session with the team. We'll give you a real problem we're facing today and work through it together. Offer, Referencing & Start
.Why Work at ClarkeOur work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future! What We Offer At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace Why You Will Love this Job Contracts Manager We are seeking an experienced and commercially astute Contracts Manager within our Service Commercial Team to support the continued growth of Clarke Energy's service business.In this role, you will take ownership of the commercial management and negotiation of aftermarket service contracts, ensuring revenue growth is achieved while maintaining a robust and well-managed risk profile. Acting as a key commercial interface between customers, internal stakeholders, and the wider business, you will play a critical role in driving profitable, sustainable long-term partnerships. Key Responsibilities: Proactively grow aftermarket service revenue and profitability through the creation and negotiation of risk-managed short and long-term commercial contracts. Manage new and existing opportunities for maintenance contracts, parts supply agreements, and transactional service business. Lead commercial discussions and contract negotiations with customers, acting as the primary commercial point of contact. Review, negotiate, and manage contract terms and conditions in collaboration with the Commercial Manager and Legal team, ensuring risks are clearly identified and appropriately mitigated. Take full responsibility for pricing new maintenance contracts, including contract duration, commercials, and associated terms. Provide clear, concise commercial guidance to internal stakeholders and external customers on contractual and commercial matters. Identify, assess, and report contractual risks including performance guarantees, liquidated damages, liability caps, insurance requirements, and compliance obligations. Develop and maintain a strong understanding of the markets Clarke Energy operates in, providing insight into competitor activity, customer trends, and emerging opportunities. Work closely with operational teams to ensure service delivery constraints and requirements are reflected within commercial agreements. Ensure full compliance with Clarke Energy's Health, Safety, Environmental, and Quality policies and procedures. Essential Qualifications & Skills: Proven experience in managing and negotiating commercial contracts, ideally within an engineering or technical services environment. Strong commercial acumen with experience selling engineering or service-based solutions. Solid understanding of legal terms and conditions and their commercial implications. Degree or HND/HNC qualification, preferably in Business Studies, Engineering, Finance, Mathematics, or a related discipline. Highly proficient IT skills, particularly in Microsoft Word, Excel, and PowerPoint. Strong analytical capability with the ability to interpret operational and financial data to identify trends and opportunities. Personal Attributes: Highly professional, trustworthy, and accountable, acting as a role model for integrity and reliability. Strong customer focus with excellent negotiation and influencing skills. Well organised, disciplined, and able to manage a varied workload effectively. Confident communicator with the ability to build strong relationships across all levels and disciplines. Resilient and effective under pressure, with strong attention to detail. Continuous improvement mindset, willing to challenge constructively when required. Flexible, adaptable, and committed to delivering results for the business. Desirable Experience: Understanding of engineering service operations and aftermarket environments. Familiarity with service-based contract delivery models and lifecycle management. The Benefits: Competitive salary 25 days holiday, plus enhanced entitlement based on length of service Holiday buy and sell scheme Company car and fuel card Company pension contribution of 7% Health care cash plan Life Assurance Employee Assistance Programme Hybrid working options Reward and Recognition schemes Development and investment in employees In-house certified training department About Clarke Energy: Clarke Energy is an award-winning, multinational specialist in the engineering, installation, and maintenance of sustainable energy solutions for both front and behind-meter applications. Renowned for our high-quality schemes, we are committed to supporting the global net-zero transition.As the largest authorised distributor and service provider for INNIO's hydrogen-ready reciprocating engines across 29 territories, we provide unparalleled expertise alongside in-house design engineering, EPC project management, and market-leading 24/7 after-sales support.If you are a commercially driven Contracts Manager with a passion for negotiation, risk management, and building long-term customer value, we'd love to hear from you.Clarke proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose-Creating an energy resilient world for a better future-and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Clarke at is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status,
Apr 03, 2026
Full time
.Why Work at ClarkeOur work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future! What We Offer At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace Why You Will Love this Job Contracts Manager We are seeking an experienced and commercially astute Contracts Manager within our Service Commercial Team to support the continued growth of Clarke Energy's service business.In this role, you will take ownership of the commercial management and negotiation of aftermarket service contracts, ensuring revenue growth is achieved while maintaining a robust and well-managed risk profile. Acting as a key commercial interface between customers, internal stakeholders, and the wider business, you will play a critical role in driving profitable, sustainable long-term partnerships. Key Responsibilities: Proactively grow aftermarket service revenue and profitability through the creation and negotiation of risk-managed short and long-term commercial contracts. Manage new and existing opportunities for maintenance contracts, parts supply agreements, and transactional service business. Lead commercial discussions and contract negotiations with customers, acting as the primary commercial point of contact. Review, negotiate, and manage contract terms and conditions in collaboration with the Commercial Manager and Legal team, ensuring risks are clearly identified and appropriately mitigated. Take full responsibility for pricing new maintenance contracts, including contract duration, commercials, and associated terms. Provide clear, concise commercial guidance to internal stakeholders and external customers on contractual and commercial matters. Identify, assess, and report contractual risks including performance guarantees, liquidated damages, liability caps, insurance requirements, and compliance obligations. Develop and maintain a strong understanding of the markets Clarke Energy operates in, providing insight into competitor activity, customer trends, and emerging opportunities. Work closely with operational teams to ensure service delivery constraints and requirements are reflected within commercial agreements. Ensure full compliance with Clarke Energy's Health, Safety, Environmental, and Quality policies and procedures. Essential Qualifications & Skills: Proven experience in managing and negotiating commercial contracts, ideally within an engineering or technical services environment. Strong commercial acumen with experience selling engineering or service-based solutions. Solid understanding of legal terms and conditions and their commercial implications. Degree or HND/HNC qualification, preferably in Business Studies, Engineering, Finance, Mathematics, or a related discipline. Highly proficient IT skills, particularly in Microsoft Word, Excel, and PowerPoint. Strong analytical capability with the ability to interpret operational and financial data to identify trends and opportunities. Personal Attributes: Highly professional, trustworthy, and accountable, acting as a role model for integrity and reliability. Strong customer focus with excellent negotiation and influencing skills. Well organised, disciplined, and able to manage a varied workload effectively. Confident communicator with the ability to build strong relationships across all levels and disciplines. Resilient and effective under pressure, with strong attention to detail. Continuous improvement mindset, willing to challenge constructively when required. Flexible, adaptable, and committed to delivering results for the business. Desirable Experience: Understanding of engineering service operations and aftermarket environments. Familiarity with service-based contract delivery models and lifecycle management. The Benefits: Competitive salary 25 days holiday, plus enhanced entitlement based on length of service Holiday buy and sell scheme Company car and fuel card Company pension contribution of 7% Health care cash plan Life Assurance Employee Assistance Programme Hybrid working options Reward and Recognition schemes Development and investment in employees In-house certified training department About Clarke Energy: Clarke Energy is an award-winning, multinational specialist in the engineering, installation, and maintenance of sustainable energy solutions for both front and behind-meter applications. Renowned for our high-quality schemes, we are committed to supporting the global net-zero transition.As the largest authorised distributor and service provider for INNIO's hydrogen-ready reciprocating engines across 29 territories, we provide unparalleled expertise alongside in-house design engineering, EPC project management, and market-leading 24/7 after-sales support.If you are a commercially driven Contracts Manager with a passion for negotiation, risk management, and building long-term customer value, we'd love to hear from you.Clarke proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose-Creating an energy resilient world for a better future-and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Clarke at is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status,
Technical Account Manager, French speaking London, UK; Remote - United Kingdom Technical Solutions Management Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proventrack record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Summary As a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. Ideally based in London or the UK, you will provide both strategic and hands on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization. Technical expertise and strong customer facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience. Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth. What you'll do Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform. Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction. Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers' achievement of these key performance indicators and report those both internally and externally. Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. Offer insights regarding the availability of new features in Wiz. Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer's organization. Maintain up to date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ) What you'll bring 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer. Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred. Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them. Strong problem solving skills, with the ability to troubleshoot complex technical issues and drive resolution. Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets. Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. B.S. in Computer Science, Engineering, or similar field, or equivalent experience. Fluent English and French Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Apr 03, 2026
Full time
Technical Account Manager, French speaking London, UK; Remote - United Kingdom Technical Solutions Management Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proventrack record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Summary As a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. Ideally based in London or the UK, you will provide both strategic and hands on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization. Technical expertise and strong customer facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience. Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth. What you'll do Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform. Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction. Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers' achievement of these key performance indicators and report those both internally and externally. Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. Offer insights regarding the availability of new features in Wiz. Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer's organization. Maintain up to date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ) What you'll bring 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer. Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred. Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them. Strong problem solving skills, with the ability to troubleshoot complex technical issues and drive resolution. Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets. Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. B.S. in Computer Science, Engineering, or similar field, or equivalent experience. Fluent English and French Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Business Systems Manager - Supply Chain & Operations (ERP) Location: Location Greater London, England, United Kingdom (Hybrid) Sector: Procurement Job Type: Permanent Contact: Holly Pattison Contact Email: Job ref: 098676 Expiry date: 02-Apr-2026 Role:Business Systems Manager - Supply Chain & Operations (ERP) Location:Greater London (Hybrid, 3 days in office) What you'll be doing as Business Systems Manager - Supply Chain This is a newly created, senior leadership role for a strategic and hands on Head of IT to take full ownership of the organisation's digital and systems landscape. You'll be responsible for the stability, security and performance of the company's core platforms - including ERP, planning tools, customer and marketplace integrations, and 3PL warehouse systems - while also shaping and delivering a longer term technology and digital transformation roadmap. This role blends strategic leadership with operational delivery. You will act as the senior escalation point for all business critical systems and be a trusted technology partner to the leadership team. Key responsibilities as Business Systems Manager - Supply Chain Define and deliver the IT and systems strategy aligned to business growth and long term objectives. Take full ownership of enterprise systems including ERP, planning and forecasting platforms and their wider integration landscape. Oversee EDI connections to customer portals and marketplaces and integrations with 3PL warehouse management systems. Monitor and maintain APIs, automations and data flows to ensure reliability, resilience and performance. Act as the senior escalation point for business critical systems and infrastructure issues. Lead systems projects including upgrades, enhancements and new implementations, ensuring delivery to time and budget. Own and manage the IT and systems budget, driving cost effectiveness and return on investment. Manage and hold external IT service providers and technology partners to account against agreed service levels. Maintain system architecture, integration and process documentation. Ensure data integrity, security and compliance with GDPR and wider data protection requirements. Own access control, audit support, disaster recovery and business continuity processes. Partner closely with Finance, Sales, Operations and wider teams to ensure systems continue to support evolving business needs. Identify and deliver opportunities for process optimisation, automation and improved data visibility. Provide regular reporting on system performance, risks and usage, alongside practical insights for senior stakeholders. Key experience required for the Business Systems Manager - Supply Chain Proven experience leading and owning business critical systems within a commercial, product led or consumer business. Strong hands on experience with ERP platforms and complex multi system integrations (NetSuite experience is highly desirable). Demonstrable experience delivering systems projects, upgrades and digital transformation initiatives. Strong understanding of cybersecurity, data governance and regulatory compliance. Experience managing third party vendors, IT service providers and software partners. A commercial mindset, with the ability to align technology decisions to business outcomes. Confident communicator, able to translate technical topics for non technical stakeholders. Highly organised, proactive and comfortable working in a fast paced, scaling environment. Why it's a great opportunity This is a highly visible leadership role with genuine ownership of the organisation's technology landscape. You'll have the opportunity to shape the future digital roadmap, improve system performance across the business and play a key role in supporting growth, efficiency and decision making. If you're a strategic but hands on IT leader who enjoys building robust, scalable systems and working closely with senior stakeholders, this role offers significant scope and impact. Please apply here or get in touch atfor further information. Due to the volume of applications, if you haven't heard from us within two weeks, please assume your application has not been successful.
Apr 03, 2026
Full time
Business Systems Manager - Supply Chain & Operations (ERP) Location: Location Greater London, England, United Kingdom (Hybrid) Sector: Procurement Job Type: Permanent Contact: Holly Pattison Contact Email: Job ref: 098676 Expiry date: 02-Apr-2026 Role:Business Systems Manager - Supply Chain & Operations (ERP) Location:Greater London (Hybrid, 3 days in office) What you'll be doing as Business Systems Manager - Supply Chain This is a newly created, senior leadership role for a strategic and hands on Head of IT to take full ownership of the organisation's digital and systems landscape. You'll be responsible for the stability, security and performance of the company's core platforms - including ERP, planning tools, customer and marketplace integrations, and 3PL warehouse systems - while also shaping and delivering a longer term technology and digital transformation roadmap. This role blends strategic leadership with operational delivery. You will act as the senior escalation point for all business critical systems and be a trusted technology partner to the leadership team. Key responsibilities as Business Systems Manager - Supply Chain Define and deliver the IT and systems strategy aligned to business growth and long term objectives. Take full ownership of enterprise systems including ERP, planning and forecasting platforms and their wider integration landscape. Oversee EDI connections to customer portals and marketplaces and integrations with 3PL warehouse management systems. Monitor and maintain APIs, automations and data flows to ensure reliability, resilience and performance. Act as the senior escalation point for business critical systems and infrastructure issues. Lead systems projects including upgrades, enhancements and new implementations, ensuring delivery to time and budget. Own and manage the IT and systems budget, driving cost effectiveness and return on investment. Manage and hold external IT service providers and technology partners to account against agreed service levels. Maintain system architecture, integration and process documentation. Ensure data integrity, security and compliance with GDPR and wider data protection requirements. Own access control, audit support, disaster recovery and business continuity processes. Partner closely with Finance, Sales, Operations and wider teams to ensure systems continue to support evolving business needs. Identify and deliver opportunities for process optimisation, automation and improved data visibility. Provide regular reporting on system performance, risks and usage, alongside practical insights for senior stakeholders. Key experience required for the Business Systems Manager - Supply Chain Proven experience leading and owning business critical systems within a commercial, product led or consumer business. Strong hands on experience with ERP platforms and complex multi system integrations (NetSuite experience is highly desirable). Demonstrable experience delivering systems projects, upgrades and digital transformation initiatives. Strong understanding of cybersecurity, data governance and regulatory compliance. Experience managing third party vendors, IT service providers and software partners. A commercial mindset, with the ability to align technology decisions to business outcomes. Confident communicator, able to translate technical topics for non technical stakeholders. Highly organised, proactive and comfortable working in a fast paced, scaling environment. Why it's a great opportunity This is a highly visible leadership role with genuine ownership of the organisation's technology landscape. You'll have the opportunity to shape the future digital roadmap, improve system performance across the business and play a key role in supporting growth, efficiency and decision making. If you're a strategic but hands on IT leader who enjoys building robust, scalable systems and working closely with senior stakeholders, this role offers significant scope and impact. Please apply here or get in touch atfor further information. Due to the volume of applications, if you haven't heard from us within two weeks, please assume your application has not been successful.
We are looking for an experienced and motivated Technical Product Manager to define, prioritise, and deliver technically complex product capabilities that underpin our commercial satellite software solutions, as we approach our next exciting period of growth this role will help deliver our plans. As a key member of our team, you would be responsible for translating product strategy and customer needs into clear technical requirements, ensuring scalable, secure, and reliable system design and execution. You would work closely with product, engineering, and services leadership to align technical decisions and trade-offs with both near-term delivery and long-term product evolution. The role partners across Product Engineering and Services Engineering to enable robust implementation while maintaining alignment with commercial and customer objectives. You would play a critical role in de-risking delivery, enabling engineering velocity, and building strong technical foundations that support growth, performance, and operational excellence. A hands on understanding of the products, customer domain, and the software development life cycle (SDLC) is essential, including a working knowledge of software development practices. We see this role as being full time, although this is negotiable. Ideally, we would like this role to be based in Edinburgh, on a hybrid basis to allow for regular interaction with the teams responsible for Product Management, Customer delivery and operations, Finance, Business Development and Sales and Marketing. What you will do As a member of the Product Management team, reporting to the Head of Product Management, your key responsibilities would be: Own specific product areas or feature sets from discovery to delivery, making technically informed decisions throughout. Lead or contribute to technical discovery work, including feasibility assessment, systems analysis, and collaboration with engineering leads. Translate user needs and stakeholder requirements into clear, technically sound product specifications and user stories. Work with the Head of Product Management and engineering teams & designers to scope and prioritise development efforts, & shape solutions that balance usability, scalability, and engineering constraints. Maintain and prioritise the product backlog with an understanding of architectural impact, complexity, and technical debt. Support roadmap development with the Senior Product Manager, including evaluating dependencies and technical sequencing. Develop and execute GTM plans in collaboration with marketing, sales, and engineering teams. Define product positioning, messaging, value propositions, and target market segments. Lead competitive analysis to inform product differentiation and market strategy. Gather customer and market insights to refine product offerings and ensure adoption. Stakeholder Collaboration & Leadership Act as the primary bridge between engineering, commercial teams, and customers. Collaborate with the Head of Services Engineering to align product development with customer support, service capabilities and operational scalability. Work closely with sales and marketing to ensure product market fit and commercial viability. Represent the product internally and externally, including industry events, customer meetings, and partner engagements. Commercial & Business Outcomes Define pricing strategies and business models to maximize revenue and profitability. Track product performance against key commercial and technical KPIs. Work with finance and leadership to build business cases for product investments. Identify and mitigate risks related to product adoption, scalability, and market entry. Essential skills & experience We see experience with the following as essential to the job: Strong background in software product management, preferably within the satellite, aerospace, or geospatial software domain or in a deeply technical role. Experience defining and executing roadmaps for B2B software products, ideally involving cloud-based, edge computing, or AI-driven solutions. Understanding of software development processes (Agile, DevOps, CI/CD) and modern software architectures (APIs, microservices, containerization. Demonstrated ability to define, deliver, and iterate on product features in a technical domain. Ability to break down complex technical problems and communicate them effectively to diverse audiences. Strong analytical skills with a data-informed approach to decision-making. Firsthand experience with software engineering and the software development life-cycle. Firsthand experience with the role that tools play in software development, especially build tools including compilers etc. The ability to read and understand code in multiple languages, at least at a high level, including C, Java and Python. An understanding of the detail, implications and nuances is not strictly necessary, nor is the ability to write code without further support. The ability to read and understand structured data files such XML, JSON and YAML. Some basic ability to work with source code files in version control systems such as git. Personal skills We're especially looking for someone who has: Combines a strong technical foundation with user-centric and strategic thinking. Enjoys diving into technical details and collaborating closely with engineers to understand trade-offs and constraints. Is proactive, accountable, and takes ownership of their product areas. Works well independently while being an effective team collaborator. Communicates clearly and confidently with both technical and non-technical audiences. Thrives on solving complex problems from both a technical and product perspective. We think that the following skills would definitely be valuable in this role: Experience in space industry standards (e.g., CCSDS, ESA standards, NASA protocols) Familiarity with spacecraft software, ground systems, or integration with hardware systems. Experience with model-based tools for software engineering, especially those that provide code generation features Experience in start-ups or scale-ups, especially in pre-launch product environments. What we can offer you A competitive salary in the range of £45k £65k depending on experience, with regular reviews. A fantastic opportunity to join a growing, innovative, employee-centred business pushing boundaries in the space industry. Flexible hours and hybrid working, enabling you to create your ideal work life balance. 36 days paid holiday per annum. Enhanced Company Sick Pay and Long-Term Sickness cover. A Health Cash Plan to cover costs such as dental, physio and optical. Life Assurance cover (x4 salary). As a member of the Bright Ascension team you would have a stake in the business through our Employee Benefit Trust. Enhanced maternity, paternity and adoption pay. Opportunities for international travel for exhibitions and trade shows. Investment in you and your skill development and the opportunity to attend relevant events and conferences to aid career / skill development. Company events and regular activities for social engagement and team building. An open, supportive, inclusive environment where you can explore your ideas and make a big difference to the product and business. About Bright Ascension We are a fast growing, innovative company changing the way that software is developed in the space industry. With customers across the world, ranging from universities and space agencies, to commercial organisations and start-ups, our core technologies enable our customers to develop and operate space-based systems and services faster, more cost effectively and more reliably. Innovation is at the heart of what we do and it is our team which drives that innovation; this is reflected in our commitment to employee ownership, which gives all of us a voice, and a stake, in our current and future success. With offices in Dundee, Edinburgh and Bristol we now have more than 50 members of staff and plans to expand significantly over the next 12 months. We are at a very exciting time in our ambitious growth plans and have fantastic opportunities for talented individuals to join our team. Our Values We worked together to identify and shape the values that underpin everything we do, our actions, our vision and all things Bright Ascension. Enjoy what you do and have fun. Be curious and be fearless. Unconventional ideas and passion are the paths to true innovation. Sharing knowledge helps the team thrive. Start a dialogue and win through teamwork. Success comes through collaboration and support. Respect & Integrity Recognise differences and accept opinions. Integrity, respect and high standards create unbreakable trust and builds reputation.
Apr 03, 2026
Full time
We are looking for an experienced and motivated Technical Product Manager to define, prioritise, and deliver technically complex product capabilities that underpin our commercial satellite software solutions, as we approach our next exciting period of growth this role will help deliver our plans. As a key member of our team, you would be responsible for translating product strategy and customer needs into clear technical requirements, ensuring scalable, secure, and reliable system design and execution. You would work closely with product, engineering, and services leadership to align technical decisions and trade-offs with both near-term delivery and long-term product evolution. The role partners across Product Engineering and Services Engineering to enable robust implementation while maintaining alignment with commercial and customer objectives. You would play a critical role in de-risking delivery, enabling engineering velocity, and building strong technical foundations that support growth, performance, and operational excellence. A hands on understanding of the products, customer domain, and the software development life cycle (SDLC) is essential, including a working knowledge of software development practices. We see this role as being full time, although this is negotiable. Ideally, we would like this role to be based in Edinburgh, on a hybrid basis to allow for regular interaction with the teams responsible for Product Management, Customer delivery and operations, Finance, Business Development and Sales and Marketing. What you will do As a member of the Product Management team, reporting to the Head of Product Management, your key responsibilities would be: Own specific product areas or feature sets from discovery to delivery, making technically informed decisions throughout. Lead or contribute to technical discovery work, including feasibility assessment, systems analysis, and collaboration with engineering leads. Translate user needs and stakeholder requirements into clear, technically sound product specifications and user stories. Work with the Head of Product Management and engineering teams & designers to scope and prioritise development efforts, & shape solutions that balance usability, scalability, and engineering constraints. Maintain and prioritise the product backlog with an understanding of architectural impact, complexity, and technical debt. Support roadmap development with the Senior Product Manager, including evaluating dependencies and technical sequencing. Develop and execute GTM plans in collaboration with marketing, sales, and engineering teams. Define product positioning, messaging, value propositions, and target market segments. Lead competitive analysis to inform product differentiation and market strategy. Gather customer and market insights to refine product offerings and ensure adoption. Stakeholder Collaboration & Leadership Act as the primary bridge between engineering, commercial teams, and customers. Collaborate with the Head of Services Engineering to align product development with customer support, service capabilities and operational scalability. Work closely with sales and marketing to ensure product market fit and commercial viability. Represent the product internally and externally, including industry events, customer meetings, and partner engagements. Commercial & Business Outcomes Define pricing strategies and business models to maximize revenue and profitability. Track product performance against key commercial and technical KPIs. Work with finance and leadership to build business cases for product investments. Identify and mitigate risks related to product adoption, scalability, and market entry. Essential skills & experience We see experience with the following as essential to the job: Strong background in software product management, preferably within the satellite, aerospace, or geospatial software domain or in a deeply technical role. Experience defining and executing roadmaps for B2B software products, ideally involving cloud-based, edge computing, or AI-driven solutions. Understanding of software development processes (Agile, DevOps, CI/CD) and modern software architectures (APIs, microservices, containerization. Demonstrated ability to define, deliver, and iterate on product features in a technical domain. Ability to break down complex technical problems and communicate them effectively to diverse audiences. Strong analytical skills with a data-informed approach to decision-making. Firsthand experience with software engineering and the software development life-cycle. Firsthand experience with the role that tools play in software development, especially build tools including compilers etc. The ability to read and understand code in multiple languages, at least at a high level, including C, Java and Python. An understanding of the detail, implications and nuances is not strictly necessary, nor is the ability to write code without further support. The ability to read and understand structured data files such XML, JSON and YAML. Some basic ability to work with source code files in version control systems such as git. Personal skills We're especially looking for someone who has: Combines a strong technical foundation with user-centric and strategic thinking. Enjoys diving into technical details and collaborating closely with engineers to understand trade-offs and constraints. Is proactive, accountable, and takes ownership of their product areas. Works well independently while being an effective team collaborator. Communicates clearly and confidently with both technical and non-technical audiences. Thrives on solving complex problems from both a technical and product perspective. We think that the following skills would definitely be valuable in this role: Experience in space industry standards (e.g., CCSDS, ESA standards, NASA protocols) Familiarity with spacecraft software, ground systems, or integration with hardware systems. Experience with model-based tools for software engineering, especially those that provide code generation features Experience in start-ups or scale-ups, especially in pre-launch product environments. What we can offer you A competitive salary in the range of £45k £65k depending on experience, with regular reviews. A fantastic opportunity to join a growing, innovative, employee-centred business pushing boundaries in the space industry. Flexible hours and hybrid working, enabling you to create your ideal work life balance. 36 days paid holiday per annum. Enhanced Company Sick Pay and Long-Term Sickness cover. A Health Cash Plan to cover costs such as dental, physio and optical. Life Assurance cover (x4 salary). As a member of the Bright Ascension team you would have a stake in the business through our Employee Benefit Trust. Enhanced maternity, paternity and adoption pay. Opportunities for international travel for exhibitions and trade shows. Investment in you and your skill development and the opportunity to attend relevant events and conferences to aid career / skill development. Company events and regular activities for social engagement and team building. An open, supportive, inclusive environment where you can explore your ideas and make a big difference to the product and business. About Bright Ascension We are a fast growing, innovative company changing the way that software is developed in the space industry. With customers across the world, ranging from universities and space agencies, to commercial organisations and start-ups, our core technologies enable our customers to develop and operate space-based systems and services faster, more cost effectively and more reliably. Innovation is at the heart of what we do and it is our team which drives that innovation; this is reflected in our commitment to employee ownership, which gives all of us a voice, and a stake, in our current and future success. With offices in Dundee, Edinburgh and Bristol we now have more than 50 members of staff and plans to expand significantly over the next 12 months. We are at a very exciting time in our ambitious growth plans and have fantastic opportunities for talented individuals to join our team. Our Values We worked together to identify and shape the values that underpin everything we do, our actions, our vision and all things Bright Ascension. Enjoy what you do and have fun. Be curious and be fearless. Unconventional ideas and passion are the paths to true innovation. Sharing knowledge helps the team thrive. Start a dialogue and win through teamwork. Success comes through collaboration and support. Respect & Integrity Recognise differences and accept opinions. Integrity, respect and high standards create unbreakable trust and builds reputation.
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing Search & Commerce in Product at Trainline Search & Commerce sits at the heart of Trainline's customer experience and commercial performance. It powers how millions of customers across Europe find journeys, compare options, select fares, and complete purchases - across mobile apps, web, and emerging surfaces. This domain spans the full search, discovery, booking, and purchase journey, combining customer-facing experience with a highly performant and scalable platform. It operates at massive scale, across multiple markets, languages, and regulatory environments, and is central to Trainline's growth ambitions in both the UK and Europe. This role owns the end-to-end product vision, strategy, and outcomes for Search & Commerce - ensuring Trainline delivers a fast, personalised, friction-free purchase experience that drives customer satisfaction, conversion, and long-term value. As the Head of Product for Search & Commerce at Trainline, you will We're looking for a Head of Product - Search & Commerce to lead one of Trainline's most critical and visible product domains. Operating at senior leadership level, this role defines the long-term vision for Search & Commerce and leads its execution in close partnership with Engineering, Data Science, Design, Commercial and Marketing teams. This role combines deep customer empathy, strong commercial instinct, and technical credibility, balancing experience innovation with platform performance, reliability, and scalability. You will be accountable for the success of Trainline's global booking flow and the evolution of the Search & Commerce platform that underpins it. Product Strategy & Vision Set and communicate a clear long-term vision for Search & Commerce, aligned with Trainline's company strategy, growth goals, and international expansion. Own the product strategy and roadmap for the end-to-end Search & Buy journey, spanning discovery, booking, and purchase across web and mobile. Be the recognised product authority for Search & Commerce, with strong informed opinions on customer experience, conversion, and platform evolution. Continuously evaluate industry trends, customer expectations, and best practice in ecommerce and search-driven experiences. Customer Experience, Data & Experimentation Champion a personalised, dynamic, and friction-free customer experience across all Search & Commerce touchpoints. Act as the customer advocate, grounding decisions in deep qualitative and quantitative insight. Partner closely with Data Science, Research, and Analytics to define hypotheses, run experiments, and measure success through clear KPIs and OKRs. Drive a strong culture of learning, experimentation, and evidence-based decision-making at scale. Platform Ownership & Delivery Own end-to-end product delivery for the Search & Commerce domain, partnering closely with Engineering to ensure appropriate technical investment and reliable execution. Be accountable for the health of the Search & Commerce experience and platform, including performance, stability, and quality across markets. Guide the evolution of the platform architecture (e.g. reducing legacy dependencies, enabling micro-frontend approaches) to support speed, scalability, and developer effectiveness. Balance near-term experience improvements with long-term platform sustainability. Commercial Impact & Cross-Functional Leadership Ensure product decisions are tightly connected to commercial outcomes, including conversion, revenue growth, and customer lifetime value. Partner closely with Commercial, Marketing, Growth, Finance, and PR teams to deliver product experiences that successfully go to market. Act as a senior product leader across Product and Technology, contributing to broader product strategy and experience coherence. Influence prioritisation, investment decisions, and trade-offs at VP and Exec level. Leadership & Organisation Lead, coach, and develop a high-performing team of Product Managers across the Search & Commerce domain. Set clear expectations, standards, and ways of working that enable teams to operate autonomously and effectively. Build a healthy, collaborative Product and Engineering culture grounded in Trainline's values and leadership behaviours. Role-model strong ownership, accountability, and product craft. We would love to hear from you if you have Essential Extensive experience leading product strategy and delivery for core consumer purchase or booking experiences at scale. Proven track record owning and optimising search-driven or funnel-based ecommerce experiences in a multi-market environment. Strong commercial acumen, with the ability to connect customer experience decisions to growth and revenue outcomes. Deep experience using data, experimentation, and insight to drive product decisions. Comfort operating in technically complex environments and partnering closely with senior engineering leaders. Excellent stakeholder management skills, including influence at VP and Exec level. Desirable Background in travel, marketplaces, or high-growth consumer technology businesses. Experience evolving search or commerce platforms supporting mobile, web, and backend systems. Exposure to machine learning or personalisation in search or purchase flows. More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
Apr 03, 2026
Full time
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing Search & Commerce in Product at Trainline Search & Commerce sits at the heart of Trainline's customer experience and commercial performance. It powers how millions of customers across Europe find journeys, compare options, select fares, and complete purchases - across mobile apps, web, and emerging surfaces. This domain spans the full search, discovery, booking, and purchase journey, combining customer-facing experience with a highly performant and scalable platform. It operates at massive scale, across multiple markets, languages, and regulatory environments, and is central to Trainline's growth ambitions in both the UK and Europe. This role owns the end-to-end product vision, strategy, and outcomes for Search & Commerce - ensuring Trainline delivers a fast, personalised, friction-free purchase experience that drives customer satisfaction, conversion, and long-term value. As the Head of Product for Search & Commerce at Trainline, you will We're looking for a Head of Product - Search & Commerce to lead one of Trainline's most critical and visible product domains. Operating at senior leadership level, this role defines the long-term vision for Search & Commerce and leads its execution in close partnership with Engineering, Data Science, Design, Commercial and Marketing teams. This role combines deep customer empathy, strong commercial instinct, and technical credibility, balancing experience innovation with platform performance, reliability, and scalability. You will be accountable for the success of Trainline's global booking flow and the evolution of the Search & Commerce platform that underpins it. Product Strategy & Vision Set and communicate a clear long-term vision for Search & Commerce, aligned with Trainline's company strategy, growth goals, and international expansion. Own the product strategy and roadmap for the end-to-end Search & Buy journey, spanning discovery, booking, and purchase across web and mobile. Be the recognised product authority for Search & Commerce, with strong informed opinions on customer experience, conversion, and platform evolution. Continuously evaluate industry trends, customer expectations, and best practice in ecommerce and search-driven experiences. Customer Experience, Data & Experimentation Champion a personalised, dynamic, and friction-free customer experience across all Search & Commerce touchpoints. Act as the customer advocate, grounding decisions in deep qualitative and quantitative insight. Partner closely with Data Science, Research, and Analytics to define hypotheses, run experiments, and measure success through clear KPIs and OKRs. Drive a strong culture of learning, experimentation, and evidence-based decision-making at scale. Platform Ownership & Delivery Own end-to-end product delivery for the Search & Commerce domain, partnering closely with Engineering to ensure appropriate technical investment and reliable execution. Be accountable for the health of the Search & Commerce experience and platform, including performance, stability, and quality across markets. Guide the evolution of the platform architecture (e.g. reducing legacy dependencies, enabling micro-frontend approaches) to support speed, scalability, and developer effectiveness. Balance near-term experience improvements with long-term platform sustainability. Commercial Impact & Cross-Functional Leadership Ensure product decisions are tightly connected to commercial outcomes, including conversion, revenue growth, and customer lifetime value. Partner closely with Commercial, Marketing, Growth, Finance, and PR teams to deliver product experiences that successfully go to market. Act as a senior product leader across Product and Technology, contributing to broader product strategy and experience coherence. Influence prioritisation, investment decisions, and trade-offs at VP and Exec level. Leadership & Organisation Lead, coach, and develop a high-performing team of Product Managers across the Search & Commerce domain. Set clear expectations, standards, and ways of working that enable teams to operate autonomously and effectively. Build a healthy, collaborative Product and Engineering culture grounded in Trainline's values and leadership behaviours. Role-model strong ownership, accountability, and product craft. We would love to hear from you if you have Essential Extensive experience leading product strategy and delivery for core consumer purchase or booking experiences at scale. Proven track record owning and optimising search-driven or funnel-based ecommerce experiences in a multi-market environment. Strong commercial acumen, with the ability to connect customer experience decisions to growth and revenue outcomes. Deep experience using data, experimentation, and insight to drive product decisions. Comfort operating in technically complex environments and partnering closely with senior engineering leaders. Excellent stakeholder management skills, including influence at VP and Exec level. Desirable Background in travel, marketplaces, or high-growth consumer technology businesses. Experience evolving search or commerce platforms supporting mobile, web, and backend systems. Exposure to machine learning or personalisation in search or purchase flows. More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
