73 jobs found

Housing Officer - Barnet 3 Month Temp to Perm £27.56 LTD per hour Service Care Solutions are currently recruiting on behalf of a respected Housing Association for an experienced Housing Officer to join their team in Barnet on a 3-month temporary contract with the opportunity to become permanent .This is an excellent opportunity for a housing professional who enjoys being visible in their patch, building strong relationships with residents, and delivering a high-quality neighbourhood and tenancy management service. The Role You will be responsible for managing a defined patch, acting as the key point of contact for residents and ensuring estates are safe, well maintained and communities are places people are proud to live. Key Responsibilities Manage a caseload of properties within a designated area Deliver a visible neighbourhood presence, carrying out regular estate inspections and resident visits Investigate and resolve anti-social behaviour and neighbour disputes Manage tenancy issues including breaches, sustainment and tenancy enforcement Act as the main liaison between residents, contractors and internal teams to resolve repairs and estate concerns Handle complaints and complex resident enquiries through to resolution Work with vulnerable residents, identifying support needs and making appropriate referrals Monitor and manage service delivery standards across cleaning, grounds maintenance and managing agents Ensure compliance with health and safety requirements including FRA actions and estate risks Contribute to service charge communication and resident engagement where required Housing Officer Requirements Previous experience in a Housing Officer / Neighbourhood Officer / Tenancy Management role Strong knowledge of tenancy management and ASB casework Experience carrying out estate inspections and managing contractors Excellent communication, investigation and problem-solving skills Ability to manage a busy caseload and work independently Housing sector experience is essential Housing Officer Contract Details Location: Barnet Contract: 3 months temp to perm Rate: £27.56 LTD per hour Full time If you are an experienced Housing professional looking for a role with long-term potential, this is a great opportunity to secure a permanent position with a well-established organisation. For more information or to apply, please contact: George Westhead Service Care Solutions

Overview of the roleTo support the delivery of the Clients building and resident safety objectives by leading effective resident consultation and engagement across Higher-Risk Buildings (HRBs) and other housing stock. The role acts as a key point of contact for residents on building safety matters, ensuring clear communication and participation in line with statutory requirements and best practice.You will take responsibility for coordinating the development, completion, and review of Residential Personal Emergency Evacuation Plans (RPEEPs) for vulnerable residents, working collaboratively with internal teams and external stakeholders to ensure compliance with the Building Safety Act 2022, the Fire Safety (England) Regulations 2022, and recognised industry standards. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. You can also follow us at Twitter/Facebook/LinkedIn or via our website

Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. This new key role will support a range of projects across the company, with the option for occasional international travel. About the job Rinova Ltd are currently seeking an Employer Liaison and Engagement Lead Officer to support delivery across a range of funded projects in skills, employability and training. Initially, the role will be focused on two key sectors - hospitality and the creative industries, and both projects will be delivered in the London Borough of Southwark. There will subsequently be an opportunity to support other projects related to skills and requiring employer engagement across London. For the hospitality project, the candidate will work with existing and potential hospitality employers, driving engagement and forging pathways for potential job candidates in the borough of Southwark for opportunities in hospitality roles. The candidate will explore job opportunities for local residents in subsectors such as travel and tourism and the expanding experience economy. In addition the candidate will seek out opportunities for up-skilling local residents who are already in employment. For the creative and cultural programme, the successful candidate will be expected to support the development of a network of a wide range of employers across the creative sector, including but not limited to film, music, literature, theatre, performance, gaming, fashion, arts & crafts. This will require strong stakeholder engagement skills, encouraging participation from employers in steering groups, networking events and contributions to skills and training initiatives. This role would suit someone with experience in employer relations, careers advice, work placements or arranging apprenticeships. We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will be able to identify and engage potential employers, broker and establish ongoing dialogue and good relations with them and find ways for them to assist in forging clear pathways for participants identified within the programmes. They will be expected to present to external partners and stakeholders. The role will be offered on a full-time basis mainly working within the Rinova office and across the Southwark borough, with the opportunity to work remotely on occasions. About us Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders. This is an ideal opportunity for someone that can broker successful partnerships between employers and potential employees and loves supporting individuals to achieve their employment, education and personal goals. Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting. Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful. Interviews: Successful candidates will be advised when the interviews will take place. Job description Employer Engagement, Outreach, & Representation Build, manage and sustain a diverse network of employers across hospitality, (including tourism and the experience economy sector) and creative industries (including film, music, theatre, gaming, fashion, arts and crafts) across the capital. For the creative sector there is a particular emphasis on engaging employers from the London Borough of Southwark. Identify, approach and engage new employers, promoting participation in funded skills and employability programmes. Work with individual employers to identify employment opportunities and provide a brokerage service between local residents and participating employers Broker meaningful opportunities for programme participants, including job vacancies, work experience, placements, mentoring, site visits and employer-led activities. Support colleagues in the provision of quality information, advice and guidance to match local residents to suitable vacancies. Act as the main point of contact for employers, maintaining regular communication and strong working relationships. Encourage and support employer involvement in steering groups, networking events, panels, workshops and training initiatives. Represent Rinova professionally at employer meetings, industry events and stakeholder forums. Deliver presentations to employers and partners to promote projects, explain benefits of engagement and support buy-in. Work closely with internal project teams to align employer engagement with participant needs and programme outcomes. Support employer onboarding, ensuring clarity around expectations, safeguarding, data protection and funded programme requirements. Maintain accurate records of employer engagement, opportunities created and outcomes achieved. Values, Inclusion & Professional Practice Demonstrate empathy, professionalism and cultural awareness when working with employers, participants and partners from diverse backgrounds. Actively promote equality, inclusion and accessibility, ensuring employer engagement supports inclusive recruitment, retention, and progression. Work flexibly across the London Borough of Southwark, including occasional evenings or weekends, and occasional remote working. Contribute positively to Rinova's employee-owned, collaborative culture, sharing learning and supporting team objectives. Uphold Rinova's values and mission, ensuring a participant-centred, partnership-led approach to delivery. Person Specification Please address all points in your supporting statement and give examples Essential Skills, Knowledge and Experience Employer Liaison & Brokerage Skills Experience in recruitment, job brokerage skills, employer engagement, employer liaison or business development within employability, skills or training contexts. Proven ability to identify, approach and build relationships with employers, encouraging sustained engagement. Experience brokering opportunities such as jobs, placements, apprenticeships, work experience or employer-led activities. Ability to manage multiple employer relationships and maintain clear communication and follow-up. Experience of Creative and/or Hospitality Sector Knowledge of, or experience working with, the hospitality, tourism and experience economy and/or creative industries. Understanding of employment pathways, roles and recruitment practices within these sectors. Ability to speak confidently with employers about skills needs, workforce challenges and progression routes. Partnerships, Outreach & Stakeholder Engagement Experience of outreach activity, including engaging employers, partners or stakeholders from diverse backgrounds. Confidence representing an organisation externally and building trust with senior stakeholders. Ability to work collaboratively with partners to achieve shared outcomes. Experience supporting or contributing to employer forums, networking events or stakeholder meetings. Communication, Administration & IT Excellent written and verbal communication skills, with the ability to produce professional reports, evaluations and presentations. Strong organisational skills with the ability to prioritise a varied workload and manage competing demands. High level of IT competence, including Microsoft Office (Word, Excel, PowerPoint) and digital collaboration systems. Experience of managing confidential data and records in line with GDPR requirements. Professional Practice & Values Empathetic, professional and culturally aware when working with diverse participant groups. Strong commitment to equality, inclusion and accessibility in programme delivery. Flexible approach to working, including willingness to work occasional evenings or weekends and travel across London boroughs. Ability to work independently while contributing positively to a collaborative, employee-owned organisation. Strong alignment with Rinova's mission, values and partnership-led approach to social impact. . click apply for full job details

Property Manager & Estate Administrator We have an exciting opportunity for a Property Manager & Estates Administrator to join a fantastic charity and oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes. Position: Property Manager & Estate Administrator Location: Quenington, Gloucestershire - with scope for occasional hybrid working. Salary: £29,000 - £33,000 Contract: Permanent, Full time (35 hours per week) Closing Date: Wednesday 11 March 2026 at 23:59pm About the role: As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. You will provide general estate management administration and working closely with the Managing Agents and Finance team you will drive improvements in property management. The role involves completing timely rent reviews within the residential portfolio, as well as effectively managing debt levels, minimising void periods, maintaining strict compliance with regulatory standards, and efficiently overseeing repairs and maintenance within budget constraints. The role offers a blend of administrative duties and engagement with various stakeholders across the estates, playing a pivotal role in ensuring efficient operation, by offering day-to-day support to the Managing Agents. About you: We are seeking a motivated and results-driven individual, with excellent organisational skills to take on this interesting and varied role. You will also need to bring with you the following experience: Essential Skills and Knowledge: Proven experience in property, lettings or tenancy management, ideally within a rural or estate setting Strong knowledge of property legislation and regulatory requirements, with ability to stay updated Excellent written and verbal communication skills with a diplomatic and personable approach Highly organised with strong attention to detail and effective multitasking abilities Proficient in Microsoft Office and property management software (e.g. Landmark) Skilled in negotiation, problem-solving and managing tenant and contractor relationships Collaborative team player with a solution-focused mind-set and a proactive approach Discreet, professional and capable of handling sensitive situations with maturity and integrity If you feel you have the relevant skills and background, we would love to hear from you! About the organisation: The charity's mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment. They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks. Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact. Other roles you may have experience of could include: Tenant Liaison Officer, Tenancy Management Officer, Estates Management, Property Manager, Head of Estates, Tenancy Solutions Officer, Lead Tenancy Officer, Housing Management Officer, Tenancy and Estates Manager, Housing Officer, Land & Property Officer, Property Service Manager, Property Management Assistant, Lettings Officer, Property Compliance Officer, etc. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

Tenant Liaison Officer - Halifax / Bradford Location: Halifax / Bradford Hours: Monday to Friday, 8:00am - 4:30pm Pay: £14.00 per hour + £10 per day car allowance + 25p per mile mileage Contract: Temporary Ongoing (Permanent Opportunity Available) We are currently recruiting for an experienced Tenant Liaison Officer to join a busy planned works team covering Halifax and Bradford. This Tenant Liaison Officer role is ideal for someone with previous experience in social housing, planned maintenance, refurbishment, or construction who thrives in a customer-facing environment. As a Tenant Liaison Officer (TLO), you will act as the main point of contact between tenants, residents, site teams, and contractors during housing improvement works. The successful Tenant Liaison Officer will ensure residents are informed, supported, and fully updated throughout the lifecycle of the project. Key Responsibilities Acting as the dedicated Tenant Liaison Officer for residents undergoing planned works Contacting tenants prior to work commencing to arrange access Explaining the scope of works, timescales, and contractor details clearly Delivering Resident Information Packs as part of your Tenant Liaison Officer duties Providing regular updates via telephone, email, letter, and home visits Handling complaints and resolving Stage 1 issues professionally Supporting vulnerable tenants with tailored plans Working closely with site managers and project teams Promoting health & safety awareness during refurbishment works Collecting tenant satisfaction feedback Completing all administration required of a Tenant Liaison Officer Tenant Liaison Officer - Requirements Previous experience as a Tenant Liaison Officer, Resident Liaison Officer, or Customer Liaison Officer Experience within social housing, planned maintenance, refurbishment, or construction Strong customer service and complaint handling skills Excellent communication and interpersonal skills A proactive and organised approach Full UK driving licence and access to your own vehicle (essential for this Tenant Liaison Officer role) Why Apply for This Tenant Liaison Officer Role? Competitive hourly rate Car allowance and paid mileage Stable, ongoing contract with permanent potential Monday-Friday working hours Opportunity to build long-term experience as a Tenant Liaison Officer within social housing Interested? Apply now Apply today.

Resident Liaison Officer Bristol £30,000 + Car Allowance + Bonus Scheme + Staff Benefits We are recruiting on behalf of a well-established national property services contractor for a Resident Liaison Officer to support housing refurbishment and improvement works across Bristol click apply for full job details

Resident Liaison Officer Temp to perm contract 30-34K per annum ( converted into hourly rate) Based in East London To promote and deliver a high standard of customer care for all residents, ensuring strong communication links exist between the resident, the client, the call centre and the operational team enabling the works to be managed effectively and proactively addressing any issues as they arise. Specific Responsibilities Act proactively to maximise comfort for all residents ensuring that any issues which arise are resolved quickly and effectively. Ensure that all residents can access and receive the best possible service. Assist in the monitoring, evaluation and control of service performance. Coordinate and attend pre-start meetings with residents to carry out needs assessment, establish colour choices/styles and complete associated documentation, discuss how to prepare for the works to be carried out, health and safety matters and safeguarding issues etc. Develop action plans arising from needs assessments through liaison with the client's representative and site management as appropriate. Co-ordinate and attend all relevant Resident Liaison forums to develop relationships with key groups, to inform them of the work taking place, to understand their priorities, receive feedback and address any concerns they may raise. Qualifications Over 2 years' experience in a customer service role, or similar. I.T literate particularly Microsoft Office and Excel and keen to extend knowledge on software packages. Well-developed verbal and written communication skills and the ability to work co-operatively with multi-disciplined groups. Team player, but also comfortable working alone. Understands the need for respect, sensitivity and discretion in a public facing role. A valid driving licence. Experience of Retrofit, Housing and/or Planned Maintenance - desirable, Some flexibility of working hours may be required (evening meetings). Self-Motivated, enthusiastic and calm under pressure.

- Income Officer - South East - 6 months - 25 - 30 ph - Start ASAP Responsible for managing rent accounts and reducing arrears through early intervention and consistent monitoring. Negotiate realistic repayment arrangements and conduct affordability assessments to support sustainable outcomes. Initiate and manage legal action where required, including notices, court referrals, and liaison with legal representatives. Work with internal teams and external agencies to support vulnerable residents and maximise household income. Maintain accurate records, meet performance targets, and ensure compliance with policies and procedures.

Overview of the role To deliver professional high-quality communications with both internal and external stakeholders. The post holder will be required to take ownership of all non-technical communications associated to works undertaken by the section. This will include preparation of newsletters, resident communications, resident updates on major works, assisting with legal process to obtain access, and responding to complaints raised by service users. The post holder will also be required to review communications undertaken by internal and external providers before issue. Key responsibilities To take ownership of all non-technical communication requirements associated to projects undertaken by the M&E team To coordinate and provide detailed responses to formal complaints concerning projects or works undertaken by the team. To coordinate and respond to communications received from elected members, LBI Directors and Senior Managers. To undertake the content, printing and issue, of all newsletters and communications, required to ensure an excellent communications strategy for projects undertaken by the section. Act as the Council s lead for all stage 1 complaints concerning works undertaken by the section. To investigate and to respond to any issues raised by residents, members of the public or internal staff in line with the Council s complaints procedure. To support officers in the M&E team on communications associated to works undertaken by the section. To understand and use the council Oneserve and NEC platform in order to upload or find project or resident information. To work with colleagues in other parts of the organisation i.e. (Home Ownership Team, Building Control, Energy Services etc) To work closely with external contractor s resident liaison officers who are undertaking works for the section. To work closely with resident associations (TRA s and TMO s) tenant and resident associations (TRAs), to ensure they are kept informed and updated. Organise and take full responsibility for all aspects of customer satisfaction surveys including interpreting and collating results, preparing reports of findings and instigating changes in practice and procedure Where required to initiate and take full responsibility for any legal action / injunction required by the section to secure entry to domestic accommodation. Take full responsibilities for organising chairing and minuting resident evening meetings which can be virtual or in person. GENERIC DUTIES: Ensure services are provided in accordance with Islington Council s commitment to Best Value and high-quality service provision to service users. Ensure compliance with Data Protection / GDPR legislation Use available information technology systems to carry out duties in the most efficient and effective manner. Undertake continuing professional development and relevant training, seminars, supervision sessions related to the role. Participate and meet objectives agreed in management meetings and appraisal targets as agreed with your line manager. At all times carrying out responsibilities and duties in accordance with all relevant legislation, codes of practice and Council policies and procedures related to the post. At all times to carry out responsibilities and duties within the framework of Islington Council s Dignity for all Policy. Perform any other reasonable, minor and non-recurring duties, appropriate to the post as many be directed. Compliance Ensure adherence to legal, regulatory, and policy requirements under GDPR, Health and Safety, Employee Code of Conduct and in your area of expertise by identifying opportunities and risks, and escalating issues as necessary.

Are you an experienced Customer Service professional with a background in the housing, refurbishments or retrofit sectors? Approach Personnel are proud to be partnered with one of the UK's largest social housing contractors in the UK, who are currently on the look out for an experienced Resident Liaison Officer in refurbishment projects to join them on a permanent basis out of their Nottinghan office. As a Resident Liaison Officer, you will be responsible for overseeing communication between residents, site teams and project managers, with regards to ongoing works. What's in it for you? Basic Salary of up to 33,000 (D.O.E) Yearly bonus incentives Private medical care Access to an online discounts portal, employee assistance program & much more! What are we looking for? Experience as a Resident Liaison Officer or in a customer-facing role within any housing sector. Strong communication and interpersonal skills, with a customer-first approach. Understanding of kitchen and bathroom refurbishment works Experience working in occupied social housing environments. Key Responsibilities: Provide residents with timely updates, letters, and access schedules related to kitchen and bathroom refurbishment works Conduct pre-start visits to explain the scope of works and answer resident queries. Manage complaints and resolve issues sensitively and professionally Organise and attend resident meetings, open days, and progress updates. Ensure residents are aware of health and safety procedures and property access needs. Support vulnerable residents and ensure special requirements or adjustments are considered. IF THIS IS YOU, WHY NOT APPLY NOW!

Are you an experienced Customer Service professional with a background in the housing, refurbishments or retrofit sectors? Approach Personnel are proud to be partnered with one of the UK's largest social housing contractors in the UK, who are currently on the look out for an experienced Resident Liaison Officer in refurbishment projects to join them on a permanent basis out of their Luton office. As a Resident Liaison Officer, you will be responsible for overseeing communication between residents, site teams and project managers, with regards to ongoing works. What's in it for you? Basic Salary of up to 33,000 (D.O.E) Yearly bonus incentives Private medical care Access to an online discounts portal, employee assistance program & much more! What are we looking for? Experience as a Resident Liaison Officer or in a customer-facing role within any housing sector. Strong communication and interpersonal skills, with a customer-first approach. Understanding of kitchen and bathroom refurbishment works Experience working in occupied social housing environments. Key Responsibilities: Provide residents with timely updates, letters, and access schedules related to kitchen and bathroom refurbishment works Conduct pre-start visits to explain the scope of works and answer resident queries. Manage complaints and resolve issues sensitively and professionally Organise and attend resident meetings, open days, and progress updates. Ensure residents are aware of health and safety procedures and property access needs. Support vulnerable residents and ensure special requirements or adjustments are considered. IF THIS IS YOU, WHY NOT APPLY NOW!

A leading social housing provider is seeking a Resident Liaison Officer in Thurrock. This full-time position involves delivering excellent service on the SHDF retrofit programme, enhancing customer relationships and promoting community engagement. Candidates should have social housing experience and strong communication skills. Benefits include a competitive salary, annual leave, company vehicle, and various employee perks. This role is vital in ensuring customer satisfaction throughout all stages of the project.

Are you an experienced Customer Service professional with a background in the housing, refurbishments or retrofit sectors? Approach Personnel are proud to be partnered with one of the UK's largest social housing contractors in the UK, who are currently on the look out for an experienced Resident Liaison Officer in refurbishment projects to join them on a permanent basis out of their Leicester office. As a Resident Liaison Officer, you will be responsible for overseeing communication between residents, site teams and project managers, with regards to ongoing works. What's in it for you? Basic Salary of up to 33,000 (D.O.E) Yearly bonus incentives Private medical care Access to an online discounts portal, employee assistance program & much more! What are we looking for? Experience as a Resident Liaison Officer or in a customer-facing role within any housing sector. Strong communication and interpersonal skills, with a customer-first approach. Understanding of kitchen and bathroom refurbishment works Experience working in occupied social housing environments. Key Responsibilities: Provide residents with timely updates, letters, and access schedules related to kitchen and bathroom refurbishment works Conduct pre-start visits to explain the scope of works and answer resident queries. Manage complaints and resolve issues sensitively and professionally Organise and attend resident meetings, open days, and progress updates. Ensure residents are aware of health and safety procedures and property access needs. Support vulnerable residents and ensure special requirements or adjustments are considered. IF THIS IS YOU, WHY NOT APPLY NOW!

CSS Recruitment are currenlty looking for a skilled Resdient Liaison Officer in Dover, Kent. Ongoing works. Projects on social housing developments across Dover. Previous experience required. Please contact Emma at CSS for further details and to apply.