Technical Account Manager, Portuguese speaking London, UK; Remote - United Kingdom Technical Solutions Management Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Summary As a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. Ideally based in London or the UK, you will provide both strategic and hands on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization. Technical expertise and strong customer facing skills will be essential in addressing both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience. Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth. What you'll do Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform. Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction. Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers' achievement of these key performance indicators and report those both internally and externally. Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. Offer insights regarding the availability of new features in Wiz. Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer's organization. Maintain up to date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ) What you'll bring 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer. Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred. Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them. Strong problem solving skills, with the ability to troubleshoot complex technical issues and drive resolution. Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets. Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. B.S. in Computer Science, Engineering, or similar field, or equivalent experience. Fluent English and Portuguese Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Apr 03, 2026
Full time
Technical Account Manager, Portuguese speaking London, UK; Remote - United Kingdom Technical Solutions Management Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Summary As a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. Ideally based in London or the UK, you will provide both strategic and hands on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization. Technical expertise and strong customer facing skills will be essential in addressing both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience. Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth. What you'll do Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform. Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction. Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers' achievement of these key performance indicators and report those both internally and externally. Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. Offer insights regarding the availability of new features in Wiz. Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer's organization. Maintain up to date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ) What you'll bring 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer. Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred. Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them. Strong problem solving skills, with the ability to troubleshoot complex technical issues and drive resolution. Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets. Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. B.S. in Computer Science, Engineering, or similar field, or equivalent experience. Fluent English and Portuguese Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
JOB DESCRIPTION Housing Adviser- ref: 2769 SO2: £42,612 pa rising in annual increments to £44,235 pa inc LW. Hybrid working Contract type: 4x full time 1-year Fixed Term contract or Secondment opportunity About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: The Homelessness Prevention Service is the Council's frontline response to alleviating homelessness in the borough. This is an exciting opportunity for a suitably motivated and skilled individual to join the team working to reform the response to homelessness. The team manages a varied case load in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. Our proactive housing options approach prevents homelessness by finding real solutions for people in housing difficulties. About the Role: The Housing Advisor post forms part of the Council's approach to reducing homelessness in the borough. Your role will be to prevent and relieve homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. You will be responsible for carrying out in depth interviews with households approaching the Council because they are threatened with homelessness. You will advise customers of the housing options available to them and complete Personal Housing Plans. You will also investigate complex housing situations and issue decisions in accordance with the Housing Act 1996 as amended by the Homelessness Reduction Act 2017. We welcome applications from experienced applicants, recent graduates and those that have transferable skills and the ability to develop any gaps in knowledge. On the job training will be provided to all successful applicants. To be considered for interview, your CV and supporting statement will clearly evidence: Awareness of legislation relating to housing advice, homelessness, housing management and the allocation of housing, with a good practical understanding of the range of housing problems people may experience. Broad knowledge and understanding of the housing and support needs of homeless and housing applicants and tenants. Experience of providing quality advice and information to members of the public and of handling complaints and enquiries Excellent knowledge of negotiation and mediation techniques and their practical application For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Sunday 5th April 2026. Shortlisting: w/c 6th April 2026. Interviews: w/c 20th April 2026. Please click here to view: Lambeth Staff Benefits Contact Information: For an informal discussion about the role, please contact Adebola Odetoyinbo at At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here
Apr 03, 2026
Full time
JOB DESCRIPTION Housing Adviser- ref: 2769 SO2: £42,612 pa rising in annual increments to £44,235 pa inc LW. Hybrid working Contract type: 4x full time 1-year Fixed Term contract or Secondment opportunity About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: The Homelessness Prevention Service is the Council's frontline response to alleviating homelessness in the borough. This is an exciting opportunity for a suitably motivated and skilled individual to join the team working to reform the response to homelessness. The team manages a varied case load in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. Our proactive housing options approach prevents homelessness by finding real solutions for people in housing difficulties. About the Role: The Housing Advisor post forms part of the Council's approach to reducing homelessness in the borough. Your role will be to prevent and relieve homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. You will be responsible for carrying out in depth interviews with households approaching the Council because they are threatened with homelessness. You will advise customers of the housing options available to them and complete Personal Housing Plans. You will also investigate complex housing situations and issue decisions in accordance with the Housing Act 1996 as amended by the Homelessness Reduction Act 2017. We welcome applications from experienced applicants, recent graduates and those that have transferable skills and the ability to develop any gaps in knowledge. On the job training will be provided to all successful applicants. To be considered for interview, your CV and supporting statement will clearly evidence: Awareness of legislation relating to housing advice, homelessness, housing management and the allocation of housing, with a good practical understanding of the range of housing problems people may experience. Broad knowledge and understanding of the housing and support needs of homeless and housing applicants and tenants. Experience of providing quality advice and information to members of the public and of handling complaints and enquiries Excellent knowledge of negotiation and mediation techniques and their practical application For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Sunday 5th April 2026. Shortlisting: w/c 6th April 2026. Interviews: w/c 20th April 2026. Please click here to view: Lambeth Staff Benefits Contact Information: For an informal discussion about the role, please contact Adebola Odetoyinbo at At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here
We're hiring a Compliance Policy and Advisory Lead on a 12 month fixed term contract basis. Why Work for Us This role will ensure alignment of our Regulatory Compliance Framework to its regulatory/ risk appetite and business objectives. You'll help shape our compliance strategies and polices through business partnership, driving a risk and compliance aware culture. You will lead the advisory to the business on various compliance and regulatory matters and drive an understanding of key regulatory developments and changes. We offer; Competitive salary A workplace pension scheme Hybrid working, with collaborative days in our Leatherhead/London office 25 days annual leave (plus bank holidays), with options to purchase and sell up to 5 days holiday per year (pro rata) Private health and dental cover Support and investment in your personal development 24/7 access to Employee Assistance Programme and Mental Health First Aiders What we do Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We are a multi award winning business lending more than £4.5 billion to over 2.5 million customers through a network of almost three thousand partners- and growing. Recently certified as a Great Place to Work, we are a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of , a Glassdoor rating of 4.3 and a Silver Sustainability medal. About the role Reporting to the Compliance Director, you'll partner with the Compliance Senior Manager to ensure effective compliance oversight. You'll enhance and provide oversight on our Compliance Framework and policies ensuring that they evolve in line with business growth, regulatory and legal demands. You will ensure policies are clearly understood acting as a trusted advisor for regulatory or governance queries. The role requires strong stakeholder engagement across all business areas to deliver consistent, risk-based outcomes. Key responsibilities Enhance and provide oversight on PCL's Compliance framework and relevant policies to ensure they evolve in line with business growth and regulatory and legal demands. Owning policies for compliance with FCA and CBI rules, government and other regulations. Act as a trusted advisor and point of contact for any regulatory or governance queries by providing guidance and steer to the business. Providing Compliance advice and challenge to colleagues on issues and risks relating to their business or function, including the development and launch of new business models, new products and new functional processes Support thematic reviews that provide risk-based oversight and assurance regarding business compliance with policies, procedures, systems, controls and governance requirements. Scope, plan and undertake a schedule of compliance policy related projects, focusing on specific processes or key risk areas. Maintain the Regulatory Risk Universe and ensure effective controls are in place. Provide input to policies, discussing any compliance breaches and remedial action Maintain an awareness of regulatory developments and support the business in assessing impacts. Provide advice on challenges and proposed implementation. Log all relevant notices and good practice guidance, communicating to the business and ensuring appropriate response. Proactive monitoring and analysis of emerging legislation and regulation that could impact the business As appropriate, represent the Compliance function in committees and business projects. Support the provision of high-quality compliance information, analysis and reporting and training provided to the Enterprise Risk Committee, Board Audit, Risk, and Compliance Committees and business teams Provide thought leadership on various regulatory compliance matters, including authoring position papers regarding regulatory compliance, and enhancement opportunities Person specification We are looking for a motivated and experienced compliance professional who can translate complex regulatory requirements into practical policy and provide authoritative advisory support. Essential Substantial experience in a compliance leadership role within a similar complex company. Demonstrable knowledge of regulatory requirements and experience interpreting regulatory change. Excellent written and verbal communication skills, with the ability to present complex matters clearly to senior stakeholders. Good stakeholder management and influencing skills, able to work collaboratively across functions. Accomplished in formulating and offering creative and pragmatic solutions to problems and issues The ability to engage and influence at Executive and Board level Additional information We are committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please let us know on the application form or by sending an email to If you're made an offer of employment you'll be required to prove your eligibility to work in the UK before you start work. You must reside in the UK from the start date of this role; unfortunately we are unable to provide visa sponsorship at this time. To ensure you can work from home efficiently you'll be asked to provide your internet speed at the application stage. Premium Credit are an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace. We welcome applications from all sections of the community and encourage people from all backgrounds to apply. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. We are open to part-time working and job share. By submitting your application, you agree that Premium Credit may collect your personal data for recruiting and related purposes. To view your Privacy Notice please go to: All postholders will be subject to appropriate pre-employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment. So, if role appeals to you and you're looking to join an industry-leading organisation, please apply. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply? And if you're in a job share just apply as a pair. We look forward to hearing from you. Please note, we reserve the right to close this vacancy early if we identify a number of suitable candidates. All applicants will be advised if the vacancy closes early. We're not engaging agency support for this role and respectfully ask that agencies do not submit unsolicited candidate details to Premium Credit Limited in relation to this role.
Apr 03, 2026
Full time
We're hiring a Compliance Policy and Advisory Lead on a 12 month fixed term contract basis. Why Work for Us This role will ensure alignment of our Regulatory Compliance Framework to its regulatory/ risk appetite and business objectives. You'll help shape our compliance strategies and polices through business partnership, driving a risk and compliance aware culture. You will lead the advisory to the business on various compliance and regulatory matters and drive an understanding of key regulatory developments and changes. We offer; Competitive salary A workplace pension scheme Hybrid working, with collaborative days in our Leatherhead/London office 25 days annual leave (plus bank holidays), with options to purchase and sell up to 5 days holiday per year (pro rata) Private health and dental cover Support and investment in your personal development 24/7 access to Employee Assistance Programme and Mental Health First Aiders What we do Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We are a multi award winning business lending more than £4.5 billion to over 2.5 million customers through a network of almost three thousand partners- and growing. Recently certified as a Great Place to Work, we are a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of , a Glassdoor rating of 4.3 and a Silver Sustainability medal. About the role Reporting to the Compliance Director, you'll partner with the Compliance Senior Manager to ensure effective compliance oversight. You'll enhance and provide oversight on our Compliance Framework and policies ensuring that they evolve in line with business growth, regulatory and legal demands. You will ensure policies are clearly understood acting as a trusted advisor for regulatory or governance queries. The role requires strong stakeholder engagement across all business areas to deliver consistent, risk-based outcomes. Key responsibilities Enhance and provide oversight on PCL's Compliance framework and relevant policies to ensure they evolve in line with business growth and regulatory and legal demands. Owning policies for compliance with FCA and CBI rules, government and other regulations. Act as a trusted advisor and point of contact for any regulatory or governance queries by providing guidance and steer to the business. Providing Compliance advice and challenge to colleagues on issues and risks relating to their business or function, including the development and launch of new business models, new products and new functional processes Support thematic reviews that provide risk-based oversight and assurance regarding business compliance with policies, procedures, systems, controls and governance requirements. Scope, plan and undertake a schedule of compliance policy related projects, focusing on specific processes or key risk areas. Maintain the Regulatory Risk Universe and ensure effective controls are in place. Provide input to policies, discussing any compliance breaches and remedial action Maintain an awareness of regulatory developments and support the business in assessing impacts. Provide advice on challenges and proposed implementation. Log all relevant notices and good practice guidance, communicating to the business and ensuring appropriate response. Proactive monitoring and analysis of emerging legislation and regulation that could impact the business As appropriate, represent the Compliance function in committees and business projects. Support the provision of high-quality compliance information, analysis and reporting and training provided to the Enterprise Risk Committee, Board Audit, Risk, and Compliance Committees and business teams Provide thought leadership on various regulatory compliance matters, including authoring position papers regarding regulatory compliance, and enhancement opportunities Person specification We are looking for a motivated and experienced compliance professional who can translate complex regulatory requirements into practical policy and provide authoritative advisory support. Essential Substantial experience in a compliance leadership role within a similar complex company. Demonstrable knowledge of regulatory requirements and experience interpreting regulatory change. Excellent written and verbal communication skills, with the ability to present complex matters clearly to senior stakeholders. Good stakeholder management and influencing skills, able to work collaboratively across functions. Accomplished in formulating and offering creative and pragmatic solutions to problems and issues The ability to engage and influence at Executive and Board level Additional information We are committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please let us know on the application form or by sending an email to If you're made an offer of employment you'll be required to prove your eligibility to work in the UK before you start work. You must reside in the UK from the start date of this role; unfortunately we are unable to provide visa sponsorship at this time. To ensure you can work from home efficiently you'll be asked to provide your internet speed at the application stage. Premium Credit are an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace. We welcome applications from all sections of the community and encourage people from all backgrounds to apply. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. We are open to part-time working and job share. By submitting your application, you agree that Premium Credit may collect your personal data for recruiting and related purposes. To view your Privacy Notice please go to: All postholders will be subject to appropriate pre-employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment. So, if role appeals to you and you're looking to join an industry-leading organisation, please apply. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply? And if you're in a job share just apply as a pair. We look forward to hearing from you. Please note, we reserve the right to close this vacancy early if we identify a number of suitable candidates. All applicants will be advised if the vacancy closes early. We're not engaging agency support for this role and respectfully ask that agencies do not submit unsolicited candidate details to Premium Credit Limited in relation to this role.
Location : B ased in Sutton, t his role is eligible for hybrid working. You may be required at times to attend our site in Chelsea. Salary :£41,600 per annum Closing date: 10th April2026. We reserve the right to close applications early due to high volumes. Duration ofContract : 12 months We currently have an excitingopportunity for a self-motivated and experienced HR Adviser to join our HR Operations team for 12 months. Providing dedicated partnering with client departments, you'll work closely with line managers to provide proactive and pragmatic advice and guidance on all aspects of people management, taking ownership of a busy employee relations caseload. You will also be responsible for supervising the work of our HR Administrative Team to ensure our monthly payroll input is submitted accurately and on time. You will work closely with other HR teams, including Recruitment, Systems and Information, and Learning and Organisational Development to ensure the provision of an effective, end to end HR service to Scientific and Professional Services teams across the ICR. Key Requirements You will have previous HR advisory experience, as well as a sound experienceof managing employee relations cases end-to-end. You'll need to be highly computer-literate, and have excellent attention to detail, with strong organisational and prioritisation skills to deliver effectively within a fast-paced environment. You will also have first-rate customer service skills to build and maintain collaborative relationships with colleagues across the organisation. Previous line management experience, and of managing small scale team restructures, including knowledge and understanding of TUPE processes would be a distinct advantage. Human Resources Directorate We know that talented, brilliant, passionate people lie at the heart of the ICR. That's why we provide the policies, procedures, systems and people management infrastructure to recruit, retain, motivate and develop our people to achieve their full potential. We offer both operational and strategic support to teams across the ICR. We are organised across four main functions: HR Operations Learning and Organisational Development Pensions Reward, Information and Systems The ICR's future success depends on recruiting the very best people with the very best skills and our HR strategy ensures that we have the organisational capacity and capability to deliver this. We encourage all applicants to access the job description pack attached for more detailed information regarding this role. For an informal discussion regarding the Sutton based role, please contact Karen Grieff via email on . About The Institute of Cancer Research Why work for us? As a member of staff, you'll have exclusive access to a range of staff benefits . The Institute of Cancer Research, London, is one of the world's most influential cancer research institutes, with an outstanding record of achievement dating back more than 100 years. Further information about working at the ICR can be found here . At the Institute of Cancer Research, we champion diversity as we believe it fuels innovation and drives impactful research. We welcome applicants from all walks of life, valuing diverse perspectives that enrich our work. Don't let a checklist of qualifications hold you back - if you're passionate about the role, we want to hear from you. Your unique experiences and backgrounds contribute to the richness of our team. We are committed to being an equal opportunity for all, regardless of ethnicity, gender, age, sexual orientation, disability, or any other dimension of diversity. Join us in creating an inclusive environment where everyone's voice is heard and valued.
Apr 03, 2026
Full time
Location : B ased in Sutton, t his role is eligible for hybrid working. You may be required at times to attend our site in Chelsea. Salary :£41,600 per annum Closing date: 10th April2026. We reserve the right to close applications early due to high volumes. Duration ofContract : 12 months We currently have an excitingopportunity for a self-motivated and experienced HR Adviser to join our HR Operations team for 12 months. Providing dedicated partnering with client departments, you'll work closely with line managers to provide proactive and pragmatic advice and guidance on all aspects of people management, taking ownership of a busy employee relations caseload. You will also be responsible for supervising the work of our HR Administrative Team to ensure our monthly payroll input is submitted accurately and on time. You will work closely with other HR teams, including Recruitment, Systems and Information, and Learning and Organisational Development to ensure the provision of an effective, end to end HR service to Scientific and Professional Services teams across the ICR. Key Requirements You will have previous HR advisory experience, as well as a sound experienceof managing employee relations cases end-to-end. You'll need to be highly computer-literate, and have excellent attention to detail, with strong organisational and prioritisation skills to deliver effectively within a fast-paced environment. You will also have first-rate customer service skills to build and maintain collaborative relationships with colleagues across the organisation. Previous line management experience, and of managing small scale team restructures, including knowledge and understanding of TUPE processes would be a distinct advantage. Human Resources Directorate We know that talented, brilliant, passionate people lie at the heart of the ICR. That's why we provide the policies, procedures, systems and people management infrastructure to recruit, retain, motivate and develop our people to achieve their full potential. We offer both operational and strategic support to teams across the ICR. We are organised across four main functions: HR Operations Learning and Organisational Development Pensions Reward, Information and Systems The ICR's future success depends on recruiting the very best people with the very best skills and our HR strategy ensures that we have the organisational capacity and capability to deliver this. We encourage all applicants to access the job description pack attached for more detailed information regarding this role. For an informal discussion regarding the Sutton based role, please contact Karen Grieff via email on . About The Institute of Cancer Research Why work for us? As a member of staff, you'll have exclusive access to a range of staff benefits . The Institute of Cancer Research, London, is one of the world's most influential cancer research institutes, with an outstanding record of achievement dating back more than 100 years. Further information about working at the ICR can be found here . At the Institute of Cancer Research, we champion diversity as we believe it fuels innovation and drives impactful research. We welcome applicants from all walks of life, valuing diverse perspectives that enrich our work. Don't let a checklist of qualifications hold you back - if you're passionate about the role, we want to hear from you. Your unique experiences and backgrounds contribute to the richness of our team. We are committed to being an equal opportunity for all, regardless of ethnicity, gender, age, sexual orientation, disability, or any other dimension of diversity. Join us in creating an inclusive environment where everyone's voice is heard and valued.
London, UK; Remote - United Kingdom Technical Solutions Management Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proventrack record of success and a culture that values world class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Summary As a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. Ideally based in London or the UK, you will provide both strategic and hands on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization. Technical expertise and strong customer facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience. Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth. What you'll do Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform. Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction. Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers' achievement of these key performance indicators and report those both internally and externally. Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. Offer insights regarding the availability of new features in Wiz. Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer's organization. Maintain up to date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ) What you'll bring 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer. Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred. Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them. Strong problem solving skills, with the ability to troubleshoot complex technical issues and drive resolution. Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets. Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. B.S. in Computer Science, Engineering, or similar field, or equivalent experience. Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Apr 03, 2026
Full time
London, UK; Remote - United Kingdom Technical Solutions Management Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proventrack record of success and a culture that values world class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Summary As a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. Ideally based in London or the UK, you will provide both strategic and hands on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization. Technical expertise and strong customer facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience. Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth. What you'll do Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform. Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction. Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers' achievement of these key performance indicators and report those both internally and externally. Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. Offer insights regarding the availability of new features in Wiz. Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer's organization. Maintain up to date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ) What you'll bring 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer. Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred. Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them. Strong problem solving skills, with the ability to troubleshoot complex technical issues and drive resolution. Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets. Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. B.S. in Computer Science, Engineering, or similar field, or equivalent experience. Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
A leading gas and services company in Greater London is seeking a Customer Service Advisor to efficiently resolve customer issues and inquiries. The ideal candidate will demonstrate strong communication skills, be capable of prioritizing workloads, and maintain a positive customer experience. Responsibilities include managing accounts, handling payments, and developing product knowledge. Join a team focused on service excellence in a dynamic environment.
Apr 03, 2026
Full time
A leading gas and services company in Greater London is seeking a Customer Service Advisor to efficiently resolve customer issues and inquiries. The ideal candidate will demonstrate strong communication skills, be capable of prioritizing workloads, and maintain a positive customer experience. Responsibilities include managing accounts, handling payments, and developing product knowledge. Join a team focused on service excellence in a dynamic environment.
Customer Service Advisor page is loaded Customer Service Advisorlocations: United Kingdom, LONDONtime type: Full timeposted on: Posted Todayjob requisition id: RWe are looking for a Customer Service Advisor to join our team who will answer customer enquiries and resolve customer issues in an efficient and timely manner. Handles requests from customers in a local site/depot or branch environment. Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams Raises manual notes for permitted scenarios and updates Manual Log Raises credit notes adhering to the credit note request procedure Takes payments from customers and reconciles banking for gas and equipment Calculates commission payments to agents and makes adjustments to cylinder holdings Completes manual template to create Proforma Invoices as required Provides rapid resolution to issues and assesses when a contact requires escalation or referral to an expert Develops and maintains knowledge of products, services and systems as required Identifies sales opportunities for referral to the sales team Develops strong long term relationships with customers and agents to fully understand their needs Provides proactive service to select customers based on outbound contact Manages work within KPI / target framework to optimise customer experience and productivity Process cash and card payments over the counter securely and responsibly Take initiative by informing regular customers of new products or services and price changes Listen to and resolve customers' complaints regarding products or services Answer customers' questions about merchandise and advise customers on merchandise selection Be instrumental in accurate and timely stock counts Confident and clear communication skills across all contact channels Capable of prioritising workload and solving problems Able to remain focused in a busy telephone environment Willingness to learn about industry, products, customer and agent requirements Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be ! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this
Apr 03, 2026
Full time
Customer Service Advisor page is loaded Customer Service Advisorlocations: United Kingdom, LONDONtime type: Full timeposted on: Posted Todayjob requisition id: RWe are looking for a Customer Service Advisor to join our team who will answer customer enquiries and resolve customer issues in an efficient and timely manner. Handles requests from customers in a local site/depot or branch environment. Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams Raises manual notes for permitted scenarios and updates Manual Log Raises credit notes adhering to the credit note request procedure Takes payments from customers and reconciles banking for gas and equipment Calculates commission payments to agents and makes adjustments to cylinder holdings Completes manual template to create Proforma Invoices as required Provides rapid resolution to issues and assesses when a contact requires escalation or referral to an expert Develops and maintains knowledge of products, services and systems as required Identifies sales opportunities for referral to the sales team Develops strong long term relationships with customers and agents to fully understand their needs Provides proactive service to select customers based on outbound contact Manages work within KPI / target framework to optimise customer experience and productivity Process cash and card payments over the counter securely and responsibly Take initiative by informing regular customers of new products or services and price changes Listen to and resolve customers' complaints regarding products or services Answer customers' questions about merchandise and advise customers on merchandise selection Be instrumental in accurate and timely stock counts Confident and clear communication skills across all contact channels Capable of prioritising workload and solving problems Able to remain focused in a busy telephone environment Willingness to learn about industry, products, customer and agent requirements Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be ! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this
Technical Account Manager, French speaking London, UK; Remote - United Kingdom Technical Solutions Management Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proventrack record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Summary As a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. Ideally based in London or the UK, you will provide both strategic and hands on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization. Technical expertise and strong customer facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience. Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth. What you'll do Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform. Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction. Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers' achievement of these key performance indicators and report those both internally and externally. Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. Offer insights regarding the availability of new features in Wiz. Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer's organization. Maintain up to date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ) What you'll bring 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer. Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred. Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them. Strong problem solving skills, with the ability to troubleshoot complex technical issues and drive resolution. Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets. Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. B.S. in Computer Science, Engineering, or similar field, or equivalent experience. Fluent English and French Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Apr 03, 2026
Full time
Technical Account Manager, French speaking London, UK; Remote - United Kingdom Technical Solutions Management Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proventrack record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Summary As a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. Ideally based in London or the UK, you will provide both strategic and hands on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization. Technical expertise and strong customer facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience. Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth. What you'll do Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform. Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction. Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers' achievement of these key performance indicators and report those both internally and externally. Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. Offer insights regarding the availability of new features in Wiz. Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer's organization. Maintain up to date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ) What you'll bring 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer. Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred. Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them. Strong problem solving skills, with the ability to troubleshoot complex technical issues and drive resolution. Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets. Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. B.S. in Computer Science, Engineering, or similar field, or equivalent experience. Fluent English and French Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
A global health services organization is looking for a dedicated Customer Service Advisor in Cardiff. This role involves handling inquiries from asylum seekers and providing vital support through various channels. Candidates should be calm under pressure, possess strong communication skills, and demonstrate empathy. The position is full-time, requiring working shifts including weekends and holidays, and offers opportunities for personal and professional development.
Apr 03, 2026
Full time
A global health services organization is looking for a dedicated Customer Service Advisor in Cardiff. This role involves handling inquiries from asylum seekers and providing vital support through various channels. Candidates should be calm under pressure, possess strong communication skills, and demonstrate empathy. The position is full-time, requiring working shifts including weekends and holidays, and offers opportunities for personal and professional development.
Customer Service Advisor page is loaded Customer Service Advisorlocations: United Kingdom, LONDONtime type: Full timeposted on: Posted Todayjob requisition id: RWe are looking for a Customer Service Advisor to join our team who will answer customer enquiries and resolve customer issues in an efficient and timely manner. Handles requests from customers in a local site/depot or branch environment. Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams Raises manual notes for permitted scenarios and updates Manual Log Raises credit notes adhering to the credit note request procedure Takes payments from customers and reconciles banking for gas and equipment Calculates commission payments to agents and makes adjustments to cylinder holdings Completes manual template to create Proforma Invoices as required Provides rapid resolution to issues and assesses when a contact requires escalation or referral to an expert Develops and maintains knowledge of products, services and systems as required Identifies sales opportunities for referral to the sales team Develops strong long term relationships with customers and agents to fully understand their needs Provides proactive service to select customers based on outbound contact Manages work within KPI / target framework to optimise customer experience and productivity Process cash and card payments over the counter securely and responsibly Take initiative by informing regular customers of new products or services and price changes Listen to and resolve customers' complaints regarding products or services Answer customers' questions about merchandise and advise customers on merchandise selection Be instrumental in accurate and timely stock counts Confident and clear communication skills across all contact channels Capable of prioritising workload and solving problems Able to remain focused in a busy telephone environment Willingness to learn about industry, products, customer and agent requirements Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be ! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this
Apr 03, 2026
Full time
Customer Service Advisor page is loaded Customer Service Advisorlocations: United Kingdom, LONDONtime type: Full timeposted on: Posted Todayjob requisition id: RWe are looking for a Customer Service Advisor to join our team who will answer customer enquiries and resolve customer issues in an efficient and timely manner. Handles requests from customers in a local site/depot or branch environment. Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams Raises manual notes for permitted scenarios and updates Manual Log Raises credit notes adhering to the credit note request procedure Takes payments from customers and reconciles banking for gas and equipment Calculates commission payments to agents and makes adjustments to cylinder holdings Completes manual template to create Proforma Invoices as required Provides rapid resolution to issues and assesses when a contact requires escalation or referral to an expert Develops and maintains knowledge of products, services and systems as required Identifies sales opportunities for referral to the sales team Develops strong long term relationships with customers and agents to fully understand their needs Provides proactive service to select customers based on outbound contact Manages work within KPI / target framework to optimise customer experience and productivity Process cash and card payments over the counter securely and responsibly Take initiative by informing regular customers of new products or services and price changes Listen to and resolve customers' complaints regarding products or services Answer customers' questions about merchandise and advise customers on merchandise selection Be instrumental in accurate and timely stock counts Confident and clear communication skills across all contact channels Capable of prioritising workload and solving problems Able to remain focused in a busy telephone environment Willingness to learn about industry, products, customer and agent requirements Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be ! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this
Advancing People Multilingual - Recruitment Specialists are now recruiting for an Italian & Spanish Speaking Customer Service Advisor / Claims Advisor on a fully remote basis to a Tech Scale up. As an Italian & Spanish Speaking Account Coordinator / Claims Advisor it will be your responsibility to work with customers, primarily those based in the Italian & Spanish speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with Customer's enquiries Process Claims via the telephone, fax, e-mail or internet Be proactive in the area of Customer retention Person Specification: Fluent in Italian & Spanish Strong customer focus and professional approach Excellent communication skills, both oral and written Ability to work effectively as part of a team Good computer skills Positive "can do" attitude This is a full time Permanent position offering an annual salary of up to £30,000 + attractive company benefits. The role offers flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Apr 03, 2026
Full time
Advancing People Multilingual - Recruitment Specialists are now recruiting for an Italian & Spanish Speaking Customer Service Advisor / Claims Advisor on a fully remote basis to a Tech Scale up. As an Italian & Spanish Speaking Account Coordinator / Claims Advisor it will be your responsibility to work with customers, primarily those based in the Italian & Spanish speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with Customer's enquiries Process Claims via the telephone, fax, e-mail or internet Be proactive in the area of Customer retention Person Specification: Fluent in Italian & Spanish Strong customer focus and professional approach Excellent communication skills, both oral and written Ability to work effectively as part of a team Good computer skills Positive "can do" attitude This is a full time Permanent position offering an annual salary of up to £30,000 + attractive company benefits. The role offers flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Sub-Regional Account Director The Sub-Regional Account Director is an integral role for delivering the day-to-day operational management of UK site operations through a team of dedicated site leads.The client is mid-way through a transformation program and the role-holder will need to demonstrate a deep understanding of operational delivery supported by SMEs in a matrix structure, experience with change management, possess high levels of emotional intelligence and experience leading a high-performing team. Working with a partnership ethos with our client on executing their strategy and supporting your team, anticipating and meeting the needs of the team and client to ensure a consistent and elevated level of service. The role will provide support to the EMEA Account Director. Client/Stakeholder Management Understand the client strategy and environment demonstrating awareness and sensitivity Build strong relationships with key client and JLL stakeholders across the account. Collaborative working and solutioning with your client stakeholders and global SMEs. Timely communication of issues, actions and results in real-time to the appropriate stakeholders Develop, gain consensus for, and implement operational changes across the portfolio of sites considering potential differences by site. Responsibility for meeting KPI's and SLA's defined within the contract Operations Management Having a thorough understanding of operational activities leveraging subject matter experts in a matrix structure. Maintain regular contact with the Site Teams; advise and support on site issues, incidents, escalations and innovations Understand the partnership approach as defined by the Vested Contract model and be familiar with the services required in the contract on behalf of JLL adopting and instilling a continuous improvement mindset Lead the sites to ensure optimal operations. Providing a resilient organisation across all facilities to ensure that the overall JLL delivery is maintained on site. Detailed knowledge of the Vested contract MSA/MVA & escalate scope changes / scope creep with potential to impact to MSA/MVA Procurement & Vendor Management, ensuring Change Control documentation is completed as necessary. Ensure all contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of underperformance issues Develop a close working relationship with all vendors under the role holder's control to ensure they fully understand the Client culture and are made to feel part of a One team delivering a high-quality service to the client and JLL Promoting high level of satisfaction among client colleagues and reinforcing prompt response and customer service focused delivery. Demonstrating leadership, giving direction and mentoring the JLL teams across the portfolio to promote engagement, customer service excellence and aligned delivery across all service lines. Financial Management Financial management including budget management and governance of £45m. Empowering ownership of site budgets with site teams and supported by EMEA Finance team. Encourage a robust and thorough understanding of costs to identify savings opportunities alongside associated risk of change Ensure team processing and controlling of purchase orders, invoices and work orders Team and People Management Supporting the EMEA Account Director to drive initiatives across the account The Sub-Regional Workplace Director is responsible for the management, supervision, and professional development of all direct reports and their teams Conduct periodic formal and informal performance evaluations via Workday Develop training programs, succession plans and career paths within an organisation structure of 75 employees including 7 direct reports. HSE, Risk, Security & Quality Management Ensure all defined services are completed in accordance with all operating procedures, statutory requirements, and within the client procedures, guidelines and country legal requirements for HSSE working alongside the UK HSSE Lead Acting as go-to person in relation to coordination of all facilities, project and crisis management activities ensuring timely solutions and identification and removal of potential roadblocks. COMPETENCIES & EXPERIENCE REQUIRED: Ability to lead and manage direct reports and diverse team Proven ability to guide and coach team members Excellent management, written/verbal communication and interpersonal skills Self-motivation and organizational skills to complete projects in a timely manner Change management skills Leads with empathy and respect Proven track record of delivering training and implementing standards Strong financial acumen Character summary This role demands a transformational leader who embodies operational excellence with strategic vision. The ideal candidate is a natural relationship builder who thrives in complex, multi-stakeholder environments and possesses the emotional intelligence to navigate seamless operational delivery against a backdrop of organizational change. They demonstrate authentic leadership through empathy and respect, leading and inspiring diverse teams through a collaborative, coaching-oriented approach and instilling this approach through their team of site leads.The successful individual exhibits strong commercial awareness. They seek optimization and innovation opportunities while maintaining rigorous quality standards. Their communication style is influential yet consultative, capable of translating complex operational challenges into clear, actionable solutions for senior stakeholders.This leader demonstrates resilience under pressure, maintaining composure during crisis situations while providing decisive direction. They embody a partnership philosophy, viewing client relationships as genuine collaborations rather than transactional arrangements. Their approach to team development is nurturing yet performance-focused, creating environments where individuals grow while delivering exceptional results.Ultimately, this is a purpose-driven professional who finds fulfilment in operational complexity and team success. They balance strategic thinking with hands-on engagement, demonstrating accountability for outcomes while empowering others to excel. Their leadership style creates sustainable, high-performing organizations that ensure the continued success of our partnership. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally
Apr 03, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Sub-Regional Account Director The Sub-Regional Account Director is an integral role for delivering the day-to-day operational management of UK site operations through a team of dedicated site leads.The client is mid-way through a transformation program and the role-holder will need to demonstrate a deep understanding of operational delivery supported by SMEs in a matrix structure, experience with change management, possess high levels of emotional intelligence and experience leading a high-performing team. Working with a partnership ethos with our client on executing their strategy and supporting your team, anticipating and meeting the needs of the team and client to ensure a consistent and elevated level of service. The role will provide support to the EMEA Account Director. Client/Stakeholder Management Understand the client strategy and environment demonstrating awareness and sensitivity Build strong relationships with key client and JLL stakeholders across the account. Collaborative working and solutioning with your client stakeholders and global SMEs. Timely communication of issues, actions and results in real-time to the appropriate stakeholders Develop, gain consensus for, and implement operational changes across the portfolio of sites considering potential differences by site. Responsibility for meeting KPI's and SLA's defined within the contract Operations Management Having a thorough understanding of operational activities leveraging subject matter experts in a matrix structure. Maintain regular contact with the Site Teams; advise and support on site issues, incidents, escalations and innovations Understand the partnership approach as defined by the Vested Contract model and be familiar with the services required in the contract on behalf of JLL adopting and instilling a continuous improvement mindset Lead the sites to ensure optimal operations. Providing a resilient organisation across all facilities to ensure that the overall JLL delivery is maintained on site. Detailed knowledge of the Vested contract MSA/MVA & escalate scope changes / scope creep with potential to impact to MSA/MVA Procurement & Vendor Management, ensuring Change Control documentation is completed as necessary. Ensure all contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of underperformance issues Develop a close working relationship with all vendors under the role holder's control to ensure they fully understand the Client culture and are made to feel part of a One team delivering a high-quality service to the client and JLL Promoting high level of satisfaction among client colleagues and reinforcing prompt response and customer service focused delivery. Demonstrating leadership, giving direction and mentoring the JLL teams across the portfolio to promote engagement, customer service excellence and aligned delivery across all service lines. Financial Management Financial management including budget management and governance of £45m. Empowering ownership of site budgets with site teams and supported by EMEA Finance team. Encourage a robust and thorough understanding of costs to identify savings opportunities alongside associated risk of change Ensure team processing and controlling of purchase orders, invoices and work orders Team and People Management Supporting the EMEA Account Director to drive initiatives across the account The Sub-Regional Workplace Director is responsible for the management, supervision, and professional development of all direct reports and their teams Conduct periodic formal and informal performance evaluations via Workday Develop training programs, succession plans and career paths within an organisation structure of 75 employees including 7 direct reports. HSE, Risk, Security & Quality Management Ensure all defined services are completed in accordance with all operating procedures, statutory requirements, and within the client procedures, guidelines and country legal requirements for HSSE working alongside the UK HSSE Lead Acting as go-to person in relation to coordination of all facilities, project and crisis management activities ensuring timely solutions and identification and removal of potential roadblocks. COMPETENCIES & EXPERIENCE REQUIRED: Ability to lead and manage direct reports and diverse team Proven ability to guide and coach team members Excellent management, written/verbal communication and interpersonal skills Self-motivation and organizational skills to complete projects in a timely manner Change management skills Leads with empathy and respect Proven track record of delivering training and implementing standards Strong financial acumen Character summary This role demands a transformational leader who embodies operational excellence with strategic vision. The ideal candidate is a natural relationship builder who thrives in complex, multi-stakeholder environments and possesses the emotional intelligence to navigate seamless operational delivery against a backdrop of organizational change. They demonstrate authentic leadership through empathy and respect, leading and inspiring diverse teams through a collaborative, coaching-oriented approach and instilling this approach through their team of site leads.The successful individual exhibits strong commercial awareness. They seek optimization and innovation opportunities while maintaining rigorous quality standards. Their communication style is influential yet consultative, capable of translating complex operational challenges into clear, actionable solutions for senior stakeholders.This leader demonstrates resilience under pressure, maintaining composure during crisis situations while providing decisive direction. They embody a partnership philosophy, viewing client relationships as genuine collaborations rather than transactional arrangements. Their approach to team development is nurturing yet performance-focused, creating environments where individuals grow while delivering exceptional results.Ultimately, this is a purpose-driven professional who finds fulfilment in operational complexity and team success. They balance strategic thinking with hands-on engagement, demonstrating accountability for outcomes while empowering others to excel. Their leadership style creates sustainable, high-performing organizations that ensure the continued success of our partnership. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally
As a Customer Service Advisor, you will be responsible for delivering an exceptional in-store experience for every customer. You will use your product knowledge and expertise to assist customers with their enquiries, provide helpful advice, and ensure their needs are met. Your friendly and professional approach will help build customer loyalty and contribute to the overall success of the store. Key Responsibilities: Customer Service: Advise, serve, and engage with customers to build confidence, loyalty, and ensure a welcoming in-store experience. Product Knowledge: Stay up to date with products, services, promotions, and competitor offerings to provide the best advice and solutions to customers. Store Standards: Replenish stock daily, maintain high standards of cleanliness and presentation, and follow company policies and procedures to build brand image and customer confidence. Teamwork and Values: Embrace company values, contribute to a positive working environment, and support colleagues to ensure happy customers and team members. Attitude and Flexibility: Maintain a positive attitude, be punctual and reliable, and adapt to changing needs to support a great store atmosphere. Personal Development: Take ownership of your own learning and development, complete required training, and stay informed on company communications and promotions. Skills and Experience Required: Essential: Customer Service: Experience in a customer-facing role, preferably in retail or a similar environment. Communication: Excellent verbal communication and interpersonal skills. Product Knowledge: Willingness and ability to learn about products, services, and promotions. Organisation: Good organisational skills and attention to detail. Teamwork: Ability to work well as part of a team and support colleagues. Positive Attitude: Friendly, approachable, and motivated with a focus on delivering great service. Flexibility: Adaptable and reliable, with the ability to work varied shifts, including weekends. Presentation: Takes pride in maintaining a clean, tidy, and welcoming store environment. Desirable: Retail Experience: Previous experience working in a retail environment. Stock Management: Experience with stock replenishment and inventory processes. IT Skills: Familiarity with retail systems. Personal Development: Commitment to ongoing learning and self-improvement.
Apr 03, 2026
Full time
As a Customer Service Advisor, you will be responsible for delivering an exceptional in-store experience for every customer. You will use your product knowledge and expertise to assist customers with their enquiries, provide helpful advice, and ensure their needs are met. Your friendly and professional approach will help build customer loyalty and contribute to the overall success of the store. Key Responsibilities: Customer Service: Advise, serve, and engage with customers to build confidence, loyalty, and ensure a welcoming in-store experience. Product Knowledge: Stay up to date with products, services, promotions, and competitor offerings to provide the best advice and solutions to customers. Store Standards: Replenish stock daily, maintain high standards of cleanliness and presentation, and follow company policies and procedures to build brand image and customer confidence. Teamwork and Values: Embrace company values, contribute to a positive working environment, and support colleagues to ensure happy customers and team members. Attitude and Flexibility: Maintain a positive attitude, be punctual and reliable, and adapt to changing needs to support a great store atmosphere. Personal Development: Take ownership of your own learning and development, complete required training, and stay informed on company communications and promotions. Skills and Experience Required: Essential: Customer Service: Experience in a customer-facing role, preferably in retail or a similar environment. Communication: Excellent verbal communication and interpersonal skills. Product Knowledge: Willingness and ability to learn about products, services, and promotions. Organisation: Good organisational skills and attention to detail. Teamwork: Ability to work well as part of a team and support colleagues. Positive Attitude: Friendly, approachable, and motivated with a focus on delivering great service. Flexibility: Adaptable and reliable, with the ability to work varied shifts, including weekends. Presentation: Takes pride in maintaining a clean, tidy, and welcoming store environment. Desirable: Retail Experience: Previous experience working in a retail environment. Stock Management: Experience with stock replenishment and inventory processes. IT Skills: Familiarity with retail systems. Personal Development: Commitment to ongoing learning and self-improvement.
Customer Service Advisor Permanent Ipswich/hybrid Closing date - 10 April 2026 Who we are: Were not just talking about making a difference, were making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world click apply for full job details
Apr 03, 2026
Full time
Customer Service Advisor Permanent Ipswich/hybrid Closing date - 10 April 2026 Who we are: Were not just talking about making a difference, were making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world click apply for full job details
People Business Partner - Commercial Fleet Services Apply now Job no: 563465 Work type: Full time Site: Redditch Categories: HR/People Location: Worcestershire About us Halfords is a leading UK provider of motoring and cycling services, with a diverse and increasingly service-led portfolio that includes specialist retail, an extensive garages network, Commercial Fleet Services, and a growing B2B offering. Our Commercial Fleet Services business plays a critical role in keeping commercial customers and businesses moving, delivering essential vehicle maintenance, compliance, and on-demand services at scale. Our People team is central to this journey, partnering closely with Commercial Fleet Services leaders to build capability, enable performance, and deliver sustainable workforce solutions - ensuring our colleagues can grow, thrive, and build rewarding careers while supporting long-term business success at Halfords. About the role You will work closely with senior leaders and operational managers across our B2B Commercial Fleet Services business, acting as a trusted advisor and strategic partner. You will lead and embed people-focused projects and change initiatives, build leadership capability, and strengthen ways of working to support operational performance and growth. You will provide insight-led advice, coach and influence leaders, and ensure people solutions are practical, joined-up, and aligned to business priorities. Building trusted relationships across the business is central, enabling a high-performance, engaged, and inclusive culture. This hybrid role is based across Stafford and Redditch (3 days per week), with 2 days from home. Key responsibilities Partner with Commercial Fleet Services leaders to translate business and workforce strategy into clear, actionable people plans that enable delivery, growth, and operational excellence. Lead and support people-led projects and change initiatives, applying strong change management principles to deliver sustainable outcomes. Build leadership capability across the business through coaching, challenge, and targeted development interventions that drive accountability and performance. Use people data, insight, and commercial metrics to inform decisions, diagnose issues, and shape effective, outcome-focused interventions. Act as a trusted advisor to leaders, supporting complex people matters and strengthening leadership confidence in managing teams through change. Serve as the primary link between the Commercial Fleet Services business and People Centres of Excellence, ensuring the right expertise is deployed at the right time. Support workforce planning, capability building, and talent initiatives to ensure the business has the skills and capacity needed for future growth. Champion engagement, wellbeing, and inclusion, embedding a positive and high-performance culture across the Commercial Fleet Services operation. About you Proven experience as a People/HR Business Partner within a fast-paced, operational, and commercially focused environment. Strong background in business partnering with senior leaders and operational managers, building trust and credibility through influence and insight. Demonstrated experience leading people change, transformation, and project-based initiatives, with the ability to sustain outcomes over time. A commercially minded practitioner, able to use people levers to drive productivity, engagement, and business performance. Confident in interpreting people data and operational metrics to inform decisions and shape pragmatic, impactful solutions. Highly effective at relationship building, coaching, and influencing, with the resilience and agility to operate in a complex, evolving B2B landscape. A fair and competitive salary evaluated against market data, car allowance, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. This is a hybrid role; you will spend 3 days split across our Stafford and Redditch sites with 2 days working from home. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. Advertised: 10 Feb 2026 GMT Standard Time Applications close: Update your details, view your application and progress.
Apr 03, 2026
Full time
People Business Partner - Commercial Fleet Services Apply now Job no: 563465 Work type: Full time Site: Redditch Categories: HR/People Location: Worcestershire About us Halfords is a leading UK provider of motoring and cycling services, with a diverse and increasingly service-led portfolio that includes specialist retail, an extensive garages network, Commercial Fleet Services, and a growing B2B offering. Our Commercial Fleet Services business plays a critical role in keeping commercial customers and businesses moving, delivering essential vehicle maintenance, compliance, and on-demand services at scale. Our People team is central to this journey, partnering closely with Commercial Fleet Services leaders to build capability, enable performance, and deliver sustainable workforce solutions - ensuring our colleagues can grow, thrive, and build rewarding careers while supporting long-term business success at Halfords. About the role You will work closely with senior leaders and operational managers across our B2B Commercial Fleet Services business, acting as a trusted advisor and strategic partner. You will lead and embed people-focused projects and change initiatives, build leadership capability, and strengthen ways of working to support operational performance and growth. You will provide insight-led advice, coach and influence leaders, and ensure people solutions are practical, joined-up, and aligned to business priorities. Building trusted relationships across the business is central, enabling a high-performance, engaged, and inclusive culture. This hybrid role is based across Stafford and Redditch (3 days per week), with 2 days from home. Key responsibilities Partner with Commercial Fleet Services leaders to translate business and workforce strategy into clear, actionable people plans that enable delivery, growth, and operational excellence. Lead and support people-led projects and change initiatives, applying strong change management principles to deliver sustainable outcomes. Build leadership capability across the business through coaching, challenge, and targeted development interventions that drive accountability and performance. Use people data, insight, and commercial metrics to inform decisions, diagnose issues, and shape effective, outcome-focused interventions. Act as a trusted advisor to leaders, supporting complex people matters and strengthening leadership confidence in managing teams through change. Serve as the primary link between the Commercial Fleet Services business and People Centres of Excellence, ensuring the right expertise is deployed at the right time. Support workforce planning, capability building, and talent initiatives to ensure the business has the skills and capacity needed for future growth. Champion engagement, wellbeing, and inclusion, embedding a positive and high-performance culture across the Commercial Fleet Services operation. About you Proven experience as a People/HR Business Partner within a fast-paced, operational, and commercially focused environment. Strong background in business partnering with senior leaders and operational managers, building trust and credibility through influence and insight. Demonstrated experience leading people change, transformation, and project-based initiatives, with the ability to sustain outcomes over time. A commercially minded practitioner, able to use people levers to drive productivity, engagement, and business performance. Confident in interpreting people data and operational metrics to inform decisions and shape pragmatic, impactful solutions. Highly effective at relationship building, coaching, and influencing, with the resilience and agility to operate in a complex, evolving B2B landscape. A fair and competitive salary evaluated against market data, car allowance, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. This is a hybrid role; you will spend 3 days split across our Stafford and Redditch sites with 2 days working from home. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. Advertised: 10 Feb 2026 GMT Standard Time Applications close: Update your details, view your application and progress.
A customer-focused organization in Manchester is seeking a compassionate Customer Service Advisor to be the first point of contact for customers. You'll handle calls, process updates, and ensure compliance while providing empathetic support. Candidates should demonstrate strong communication and customer service skills, with experience in regulated environments being a plus. This position offers a standard work week with opportunities for hybrid working after the initial training period.
Apr 03, 2026
Full time
A customer-focused organization in Manchester is seeking a compassionate Customer Service Advisor to be the first point of contact for customers. You'll handle calls, process updates, and ensure compliance while providing empathetic support. Candidates should demonstrate strong communication and customer service skills, with experience in regulated environments being a plus. This position offers a standard work week with opportunities for hybrid working after the initial training period.
Indicium AI is trusted by the world's leading enterprises to deliver AI into production at scale. We are a global AI-native consultancy with proven experience across Financial Services, Energy & Utilities, Healthcare & Life Sciences, Retail & CPG, and Manufacturing. From strategy, to build, to business outcomes, we unlock value from AI with unmatched clarity, speed, and capability. Powered by 600+ AI experts serving 50+ enterprise clients from 5 global locations, we work side by side with top partners-including Anthropic, Databricks, AWS, OpenAI, and Microsoft-to deliver modern AI with speed and measurable impact. The Opportunity We are seeking an experienced Client Director / Sales Director with a strong background in selling professional and consulting services to large enterprise customers. This role is central to the continued growth of Indicium AI and will focus on winning new logos, expanding existing accounts, and building long term trusted relationships with C suite executives. You will operate as a senior, consultative sales leader-owning the full sales lifecycle while working closely with consulting, delivery, and partner teams to ensure Indicium AI consistently delivers measurable business value for our clients. This role suits someone with broad, cross sector enterprise experience who is comfortable navigating complex buying environments and selling outcome led consulting engagements. Key Responsibilities Business Development & Account Growth Identify, build, and develop strong relationships with new and existing enterprise clients through proactive prospecting and high activity sales engagement Generate new business and win new enterprise logos Identify and drive cross sell and up sell opportunities across Indicium AI's consulting, data, and AI capabilities Close referenceable, outcome focused engagements that deliver clear business value Own and manage the full sales lifecycle- from prospecting and qualification through negotiation, contract execution, and ongoing account growth Develop and execute differentiated sales strategies that position Indicium AI as a trusted transformation partner Accurately forecast pipeline and revenue, setting clear and realistic expectations internally and externally Lead by example, bringing the wider Indicium AI organisation with you through strong sales leadership and role model behaviours Build trusted relationships with CxO level stakeholders and their leadership teams Nurture relationships with strategic partners and identify joint go to market and sales opportunities Work closely with pre sales, consulting, and delivery teams to shape compelling customer engagements and ensure successful delivery Stay engaged post sale to ensure Indicium AI delivers on its commitments and drives long term client value Commercial & Proposals Draft and own commercial proposals, statements of work, and contracts Lead responses to RFI and RFP processes Partner with consulting and advisory teams to identify client buying patterns and feed insights into go to market propositions and service offerings Requirements Experience & Capability Proven track record of selling technology and consulting services to large enterprise customers Demonstrable success in winning net new enterprise clients and growing existing accounts Experience selling complex, outcome based professional services engagements Process driven sales approach, following proven best practices Established network within enterprise customers and/or strategic partners Why Indicium AI? Highly competitive salary, bonus, and benefits package Collaborative, diverse, and inclusive culture where every voice matters Flexible working policy-work where you do your best work Personal learning budget to support your development (mentoring, career framework, forums, lunch & learns)
Apr 03, 2026
Full time
Indicium AI is trusted by the world's leading enterprises to deliver AI into production at scale. We are a global AI-native consultancy with proven experience across Financial Services, Energy & Utilities, Healthcare & Life Sciences, Retail & CPG, and Manufacturing. From strategy, to build, to business outcomes, we unlock value from AI with unmatched clarity, speed, and capability. Powered by 600+ AI experts serving 50+ enterprise clients from 5 global locations, we work side by side with top partners-including Anthropic, Databricks, AWS, OpenAI, and Microsoft-to deliver modern AI with speed and measurable impact. The Opportunity We are seeking an experienced Client Director / Sales Director with a strong background in selling professional and consulting services to large enterprise customers. This role is central to the continued growth of Indicium AI and will focus on winning new logos, expanding existing accounts, and building long term trusted relationships with C suite executives. You will operate as a senior, consultative sales leader-owning the full sales lifecycle while working closely with consulting, delivery, and partner teams to ensure Indicium AI consistently delivers measurable business value for our clients. This role suits someone with broad, cross sector enterprise experience who is comfortable navigating complex buying environments and selling outcome led consulting engagements. Key Responsibilities Business Development & Account Growth Identify, build, and develop strong relationships with new and existing enterprise clients through proactive prospecting and high activity sales engagement Generate new business and win new enterprise logos Identify and drive cross sell and up sell opportunities across Indicium AI's consulting, data, and AI capabilities Close referenceable, outcome focused engagements that deliver clear business value Own and manage the full sales lifecycle- from prospecting and qualification through negotiation, contract execution, and ongoing account growth Develop and execute differentiated sales strategies that position Indicium AI as a trusted transformation partner Accurately forecast pipeline and revenue, setting clear and realistic expectations internally and externally Lead by example, bringing the wider Indicium AI organisation with you through strong sales leadership and role model behaviours Build trusted relationships with CxO level stakeholders and their leadership teams Nurture relationships with strategic partners and identify joint go to market and sales opportunities Work closely with pre sales, consulting, and delivery teams to shape compelling customer engagements and ensure successful delivery Stay engaged post sale to ensure Indicium AI delivers on its commitments and drives long term client value Commercial & Proposals Draft and own commercial proposals, statements of work, and contracts Lead responses to RFI and RFP processes Partner with consulting and advisory teams to identify client buying patterns and feed insights into go to market propositions and service offerings Requirements Experience & Capability Proven track record of selling technology and consulting services to large enterprise customers Demonstrable success in winning net new enterprise clients and growing existing accounts Experience selling complex, outcome based professional services engagements Process driven sales approach, following proven best practices Established network within enterprise customers and/or strategic partners Why Indicium AI? Highly competitive salary, bonus, and benefits package Collaborative, diverse, and inclusive culture where every voice matters Flexible working policy-work where you do your best work Personal learning budget to support your development (mentoring, career framework, forums, lunch & learns)
Ford and Slater are one the UK's largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting vacancy for a Service Advisor at our fantastic Corby depot. As a Service Advisor, we can offer you: A salary of up to £28,000 (depending on your Service Advisor experience) 22 days paid holiday (plus statutory) rising to 25 (plus statutory) with service Employee Of The Month Competition Career progression opportunities Employee Assistance Program Pension Cycle to work scheme Free Parking Who are we looking for as a Service Advisor: You will be a customer focused individual with a passion for customer service. Previous experience working within the commercial vehicle, motor trade or an associated sector as a Service Advisor (or similar role), or having a passion for trucks and knowing your truck / trailer parts, would be a distinct advantage but not essential. Knowledge of vehicle repair scheduling preferred but not essential. PC Literate (DMS system experience would be an advantage). Full UK driving licence (preferred but not essential). The Service Advisor role / responsibilities include (but not limited to): Meeting and greeting clients in a friendly and professional manner. Managing service bookings on day-to-day basis, ensuring efficient workshop loading. Complete service estimates accurately, clearly, and quickly. Keep customers up to date with costs, progress and authorisations. Prepare job cards & raise invoices. Working alternate weeks, Monday to Friday: 7am - 3:30pm / 10am - 6:30pm. 1 in 4 Saturday morning's. Apply today to start your Service Advisor journey with Ford & Slater No agencies please. It is not always possible to get back individually to each applicant, so if you haven't received a reply within 21 days, your application has been unsuccessful.
Apr 02, 2026
Full time
Ford and Slater are one the UK's largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting vacancy for a Service Advisor at our fantastic Corby depot. As a Service Advisor, we can offer you: A salary of up to £28,000 (depending on your Service Advisor experience) 22 days paid holiday (plus statutory) rising to 25 (plus statutory) with service Employee Of The Month Competition Career progression opportunities Employee Assistance Program Pension Cycle to work scheme Free Parking Who are we looking for as a Service Advisor: You will be a customer focused individual with a passion for customer service. Previous experience working within the commercial vehicle, motor trade or an associated sector as a Service Advisor (or similar role), or having a passion for trucks and knowing your truck / trailer parts, would be a distinct advantage but not essential. Knowledge of vehicle repair scheduling preferred but not essential. PC Literate (DMS system experience would be an advantage). Full UK driving licence (preferred but not essential). The Service Advisor role / responsibilities include (but not limited to): Meeting and greeting clients in a friendly and professional manner. Managing service bookings on day-to-day basis, ensuring efficient workshop loading. Complete service estimates accurately, clearly, and quickly. Keep customers up to date with costs, progress and authorisations. Prepare job cards & raise invoices. Working alternate weeks, Monday to Friday: 7am - 3:30pm / 10am - 6:30pm. 1 in 4 Saturday morning's. Apply today to start your Service Advisor journey with Ford & Slater No agencies please. It is not always possible to get back individually to each applicant, so if you haven't received a reply within 21 days, your application has been unsuccessful.
Reports to: JPW Property Management Board Works Alongside: Property Managers, Administrators, Accounts Team Salary: £40,000 - £45,000 Negotiable depending on experience. Location: London Department/Division: Property Management Overall Purpose To undertake the efficient and effective management of the property portfolio to ensure that all clients/parties are satisfied with the service provided. This will include: Maintaining and strengthening existing client relationships. Building new business. Ensuring provision of a high level of customer service throughout the Property Management team. Key Responsibilities A) Financial Management To draft service charge budgets in advance of the year-end and to seek client approval for implementation. To ensure budget is accurately filed and passed with appropriate coding to the Accounts Manager. To review expenditure to date, using financial reports to review budget to actual. To understand and gauge cash-flow to site, identifying creditor problems and funding issues and to take action to prevent funding problems. To ensure service charge and ground rent demands are issued in advance of the due date, liaise with Accounts Manager accordingly ensuring accuracy of demands issued. To identify, on a regular basis debtor problem and to take action accordingly. To advise the client of action proposed and to seek client approval for referral to County Court/LVT. To ensure client reports are issued on time to client in liaison with the Accounts Manager. To ensure invoices that are received are correctly addressed to the client, checked for accuracy and 'married' to the instructing paperwork/estimate/certificate of valuation. Ensure invoices are processed as quickly as possible, correctly coded and passed on to the account team. To ensure, in liaison with the Accounts Manager, that year-end accounts are processed and audited/certified. Ensure credit/deficit charged out and accounts distributed to lessees. To liaise with the Accounts Manager in the matter of void charges on new developments. B) Day to Day Management To undertake regular site visits and to inspect common parts areas and plant rooms where safely accessible. To log in upon every site visit with caretaker/concierge staff where no staff exists to ensure diary entries are made for future reference. To identify areas for improvement, cleanliness, breach of safety regulations and to take action to remedy the same. Ensure areas of maintenance concern are addressed with the site staff and action taken to remedy. Where site has no staff to ensure that the maintenance coordination team is aware of the need to instruct contractors and to issue works orders. Undertake review of cyclical repairs and to identify the need for reviewing reserve fund transfer or setting the budget to collect funds in advance of major works. To understand the process and procedures relevant to sending out the consultation notices. Where on-account charges are necessary to ensure levies are raised. Liaise with appropriate professional/technical advisors as instructed. To ensure the block has a current management agreement and familiarity with the agreement is achieved. To identify fee income due outside of management fee is charged and collected in liaison with in-house personnel. To review contracts and identify savings and/or service level improvements and where appropriate take advice from the Board. To employ, supervise, train or provide training for site staff and to undertake disciplinary measures on behalf of the client. As necessary. To ensure staff contracts are issued within two months of employment and to ensure probation review is undertaken. To advise the client of any staffing issues likely to affect the client's position. To ensure Health and Safety regulations and statutes adhered to in the management of the sites. Where breaches are identified, take action to remedy the situation and to keep the client informed at all times. To ensure contractors maintain PI insurance, have current CIS certificate and provide a safe working method statement when undertaking works on site, particularly where working at height, plant rooms and confined spaces and on roofs. To provide advice to the client on matters affecting their position with contractors/lessees and referring to specialist advisors as necessary. To attend regular client meetings, AGM's, EGMs and Resident Association meetings having regard to the management agreement. Issue of minutes in a timely manner following these meetings To have full understanding of the insurance department regarding claims/renewal and placing of insurance. To maintain an accurate 'bible' relating to the property on the company's property management database. To deal with correspondence by email, letter and phone calls in a timely manner. All necessary filing both electronic and paper. Office related tasks include photocopying, faxing, post, registered mail, covering the switchboard/reception duties as required. Any other reasonable tasks as requested by the Board. C) Sustaining and Building Business To have regular contact with clients and quickly discern and act to resolve client complaints To help build a business where customer service is at the forefront of all of the company's activities. Key Relationships Internal With members of the JPW Property Management team, administrators Accounts Team, and maintenance companies. Excellent communication skills between different teams/ external parties are essential. Experience of successfully organizing team-building events and initiatives is desirable. External Lessees, Clients, Freeholders, Developers, Contractors, Site Staff. Experience of successfully and promptly resolving client complaints is essential. Decision Making Authority Jointly with Property Managers & Directors, Clients on major works and matters of potential litigation. Education/Qualifications Member of the IRPM/AssocRICS and good education level although training sponsorship for right person. Experience Minimum 3 years blocks of flat management experience. Commercial management experience advantageous Due to the nature of our business this is a developing job description, and additions or changes will be made as and when the need arises, with full consultation beforehand.
Apr 02, 2026
Full time
Reports to: JPW Property Management Board Works Alongside: Property Managers, Administrators, Accounts Team Salary: £40,000 - £45,000 Negotiable depending on experience. Location: London Department/Division: Property Management Overall Purpose To undertake the efficient and effective management of the property portfolio to ensure that all clients/parties are satisfied with the service provided. This will include: Maintaining and strengthening existing client relationships. Building new business. Ensuring provision of a high level of customer service throughout the Property Management team. Key Responsibilities A) Financial Management To draft service charge budgets in advance of the year-end and to seek client approval for implementation. To ensure budget is accurately filed and passed with appropriate coding to the Accounts Manager. To review expenditure to date, using financial reports to review budget to actual. To understand and gauge cash-flow to site, identifying creditor problems and funding issues and to take action to prevent funding problems. To ensure service charge and ground rent demands are issued in advance of the due date, liaise with Accounts Manager accordingly ensuring accuracy of demands issued. To identify, on a regular basis debtor problem and to take action accordingly. To advise the client of action proposed and to seek client approval for referral to County Court/LVT. To ensure client reports are issued on time to client in liaison with the Accounts Manager. To ensure invoices that are received are correctly addressed to the client, checked for accuracy and 'married' to the instructing paperwork/estimate/certificate of valuation. Ensure invoices are processed as quickly as possible, correctly coded and passed on to the account team. To ensure, in liaison with the Accounts Manager, that year-end accounts are processed and audited/certified. Ensure credit/deficit charged out and accounts distributed to lessees. To liaise with the Accounts Manager in the matter of void charges on new developments. B) Day to Day Management To undertake regular site visits and to inspect common parts areas and plant rooms where safely accessible. To log in upon every site visit with caretaker/concierge staff where no staff exists to ensure diary entries are made for future reference. To identify areas for improvement, cleanliness, breach of safety regulations and to take action to remedy the same. Ensure areas of maintenance concern are addressed with the site staff and action taken to remedy. Where site has no staff to ensure that the maintenance coordination team is aware of the need to instruct contractors and to issue works orders. Undertake review of cyclical repairs and to identify the need for reviewing reserve fund transfer or setting the budget to collect funds in advance of major works. To understand the process and procedures relevant to sending out the consultation notices. Where on-account charges are necessary to ensure levies are raised. Liaise with appropriate professional/technical advisors as instructed. To ensure the block has a current management agreement and familiarity with the agreement is achieved. To identify fee income due outside of management fee is charged and collected in liaison with in-house personnel. To review contracts and identify savings and/or service level improvements and where appropriate take advice from the Board. To employ, supervise, train or provide training for site staff and to undertake disciplinary measures on behalf of the client. As necessary. To ensure staff contracts are issued within two months of employment and to ensure probation review is undertaken. To advise the client of any staffing issues likely to affect the client's position. To ensure Health and Safety regulations and statutes adhered to in the management of the sites. Where breaches are identified, take action to remedy the situation and to keep the client informed at all times. To ensure contractors maintain PI insurance, have current CIS certificate and provide a safe working method statement when undertaking works on site, particularly where working at height, plant rooms and confined spaces and on roofs. To provide advice to the client on matters affecting their position with contractors/lessees and referring to specialist advisors as necessary. To attend regular client meetings, AGM's, EGMs and Resident Association meetings having regard to the management agreement. Issue of minutes in a timely manner following these meetings To have full understanding of the insurance department regarding claims/renewal and placing of insurance. To maintain an accurate 'bible' relating to the property on the company's property management database. To deal with correspondence by email, letter and phone calls in a timely manner. All necessary filing both electronic and paper. Office related tasks include photocopying, faxing, post, registered mail, covering the switchboard/reception duties as required. Any other reasonable tasks as requested by the Board. C) Sustaining and Building Business To have regular contact with clients and quickly discern and act to resolve client complaints To help build a business where customer service is at the forefront of all of the company's activities. Key Relationships Internal With members of the JPW Property Management team, administrators Accounts Team, and maintenance companies. Excellent communication skills between different teams/ external parties are essential. Experience of successfully organizing team-building events and initiatives is desirable. External Lessees, Clients, Freeholders, Developers, Contractors, Site Staff. Experience of successfully and promptly resolving client complaints is essential. Decision Making Authority Jointly with Property Managers & Directors, Clients on major works and matters of potential litigation. Education/Qualifications Member of the IRPM/AssocRICS and good education level although training sponsorship for right person. Experience Minimum 3 years blocks of flat management experience. Commercial management experience advantageous Due to the nature of our business this is a developing job description, and additions or changes will be made as and when the need arises, with full consultation beforehand.
A leading commercial vehicle dealer is seeking a Service Advisor for their Corby depot. The role requires a passion for customer service and knowledge of vehicles, while previous experience is an advantage. Responsibilities include managing service bookings and client interactions. The ideal candidate enjoys working in a fast-paced environment and possesses strong PC skills. You will receive a competitive salary, holiday entitlement, and benefits, with opportunities for career progression.
Apr 02, 2026
Full time
A leading commercial vehicle dealer is seeking a Service Advisor for their Corby depot. The role requires a passion for customer service and knowledge of vehicles, while previous experience is an advantage. Responsibilities include managing service bookings and client interactions. The ideal candidate enjoys working in a fast-paced environment and possesses strong PC skills. You will receive a competitive salary, holiday entitlement, and benefits, with opportunities for career progression.
