Client Service Administrator

Client Service Administrator Maternity Cover (Feb 2026 Jan 2027)

Location: Near Eastleigh (SO50)
Contract: Fixed Term / 30 Hours per week
Salary: £14.50 p/h
Start Date: Early February 2026

Are you an experienced Administrator with exceptional organisational skills and a passion for delivering outstanding customer service? We re looking for a proactive, detail-driven professional to join our clients team on a maternity cover contract until January 2027.

This is a varied and rewarding role where you ll be the key link between customers, sales, procurement, and service teams ensuring everything runs smoothly from order to delivery.

What You ll Do

• Sales Order Management Progress orders, liaise with customers, and coordinate programming requirements.
• Service Ticket Coordination Track service requests, manage quotations, and ensure timely equipment turnaround.
• Customer Care & Relationship Building Make regular care calls, share updates, and identify growth opportunities.
  Customer Satisfaction Surveys Conduct monthly surveys for ISO 9001 compliance.
• Ofcom Licensing Handle renewals, amendments, and new applications.
• CRM Management Keep customer data accurate and up-to-date.
• General Admin Answer calls and support the wider team.

What We re Looking For

• Proven administration experience in a busy office environment.
• Proficient in Microsoft Office (Excel essential) and CRM systems.
• Experience with Sage Accounting is a big plus!
• Strong organisational and multitasking skills.
• Excellent communication and customer service abilities.

Why You ll Love this role

• Supportive, friendly team environment
• Opportunity to work on varied tasks and projects
• Make a real impact on customer satisfaction and business success
• Competitive salary and benefits package

If you are interested in applying for this role, click the link or contact Emma at Meridian (Eastleigh)
Meridian Business Support is a recruitment specialist acting on behalf of our client as an employment business for this vacancy