Maintenance Schedule Administrator

Maintenance Schedule Administrator

Job Title: Maintenance Schedule Administrator
Location: Bristol
Salary: £26,500 to £32,500 (DOE)
Job Type: Full-time, Permanent
Department: Property Maintenance

About the Role

We re looking for an organised and proactive Maintenance Schedule Administrator to join our busy Property Maintenance team. This role is all about keeping jobs moving smoothly from logging new reactive and planned works, to scheduling engineers, tracking progress, and keeping customers updated.

You ll play a key part in making sure our engineers are in the right place at the right time, materials are arranged, and every job is delivered efficiently and professionally.

Key Responsibilities

• Scheduling reactive and planned maintenance works across multiple sites

• Allocating jobs to engineers/subcontractors based on availability, location, and skillset

• Managing diaries, job timelines, and priority changes throughout the day

• Logging and updating jobs accurately on the system

• Liaising with customers to confirm appointments and provide updates

• Chasing ETAs, job completions, photos, reports, and paperwork

• Escalating urgent issues and supporting smooth resolution of high-priority jobs

• Supporting the wider maintenance and operations team with administration and coordination

• Ensuring jobs are closed correctly and all required information is captured

What We re Looking For

• Previous experience in scheduling, coordination, planning or repairs/maintenance administration and/or previous experience in the industry at either trade-level and looking to get off the tools or within property maintenance

• Confident communicator (phone + email) with a calm and professional manner

• Strong organisation skills and ability to manage multiple jobs at once

• Comfortable working in a fast-paced environment with changing priorities

• Good IT skills (Google Environment and/or job management systems)

• Attention to detail accurate updates and record keeping are essential

• A get it done attitude with a solutions-focused mindset

Desirable (but not essential)

• Experience in property maintenance, FM, construction, or building services

• Familiarity with job management software such as Jobber, BigChange, ServiceM8 etc

• Knowledge of engineer scheduling across multiple trades

What You ll Get

• A stable full-time role within a growing, well-structured team

• Clear systems, support, and a fast-moving workday (no two days the same)

• Opportunity to grow with the business as the department expands

• Competitive salary depending on experience

• Holiday allowance

• Access to company pool vehicles

• Training & development

• Workplace pension scheme