Job Description
Day Centre Support Assistant Advert
Location: Hemel Hempstead, on site
Salary: £13.49 Per hour
Hours: 19 per week, 9am-1pm Mon Tues and Thurs, 9am-4pm Weds
Reports to: Day Centre Manager
Closing date: 30th January 2026
About DENS
Our aim is to be the first port of call for people in Dacorum who are facing homelessness, poverty and social exclusion; to support and empower them to take the next positive step in their lives.
About the role
DENS Day Centre provides a safe and welcoming space for individuals experiencing homelessness, poverty and social exclusion. As a Day Centre Support Assistant, you ll be at the heart of our mission, offering practical help, emotional support, and a listening ear to those who need it most.
You ll be welcoming clients, helping them to access our facilities and finding out more about them so you can signpost them to the right support. You ll help run activities like quizzes and games, prepare and serve meals, and work alongside other DENS staff and partner agencies to keep the centre running smoothly.
This is more than a job, it s a chance to empower people to rebuild their lives. You ll see firsthand the positive impact of your work, even on the toughest days. While the role can be demanding and unpredictable, it s also deeply rewarding. You ll be part of a dedicated team that never gives up on those who need help.
About you
We re looking for a dedicated, friendly individual who is passionate about making a real difference in people s lives and thrives in an environment where every day brings new challenges and opportunities to help others. Ideally you will have
Experience working with vulnerable adults.
Strong communication and interpersonal skills.
Ability to stay calm under pressure and handle challenging behaviour.
Compassion, resilience, and a non-judgmental approach.
Basic IT skills for recording client attendance and engagement
The stamina to carry out the physical aspects of the role
Benefits
- Contributory pension scheme with NEST, employer contributions of 3%
- Sick pay scheme
- 25 days annual leave (FTE) + bank holidays
- 1 additional day of annual leave after each 5 years service (FTE, up to a max 3 days)
- 1 day per year to volunteer for DENS or another organisation (FTE)
- Employee assistance programme - 24/7 advice/support helpline & access to counselling
- Access to Medicash for cashback on health costs and access to services to support your wellbeing
- Staff wellbeing days and team building activities
- Training and professional qualifications relevant to your role
How to apply
Please read the full Job Description & Personal Specification
Please apply by sending your CV and a cover letter to show how you would be a great fit for the role.
Please advise us should you require adjustments to be made to the recruitment process
