A leading recruitment agency is seeking a qualified finance professional in London to support budgeting and forecasting processes. You'll analyze performance metrics and ensure data integrity. The ideal candidate will have experience in professional services, excellent communication skills, and a collaborative spirit. This role offers an opportunity to make an impact on financial reporting and team dynamics.
Jan 17, 2026
Full time
A leading recruitment agency is seeking a qualified finance professional in London to support budgeting and forecasting processes. You'll analyze performance metrics and ensure data integrity. The ideal candidate will have experience in professional services, excellent communication skills, and a collaborative spirit. This role offers an opportunity to make an impact on financial reporting and team dynamics.
Business Development Manager A fantastic opportunity for a Business Development Manager to join a fast growing, commercially focused organisation operating within a regulated, infrastructure led environment. This role sits within a national sales division and focuses on winning new business and developing long term client relationships across a broad range of multi site and enterprise customers click apply for full job details
Jan 17, 2026
Full time
Business Development Manager A fantastic opportunity for a Business Development Manager to join a fast growing, commercially focused organisation operating within a regulated, infrastructure led environment. This role sits within a national sales division and focuses on winning new business and developing long term client relationships across a broad range of multi site and enterprise customers click apply for full job details
Business Development Manager External (Hybrid Potential) Role Overview Field-based role focused on originating new business, visiting introducers and advisors, and managing the full commercial finance sales cycle. Key Responsibilities Build and maintain relationships with brokers and introducers. Attend meetings, networking events, and partner visits click apply for full job details
Jan 17, 2026
Full time
Business Development Manager External (Hybrid Potential) Role Overview Field-based role focused on originating new business, visiting introducers and advisors, and managing the full commercial finance sales cycle. Key Responsibilities Build and maintain relationships with brokers and introducers. Attend meetings, networking events, and partner visits click apply for full job details
AboutBoldspace& Boldstream Boldspaceis a 6-year-old full-service brand and communications agency that has seen year-on-year growth since launch. From day one, we have builtBoldstream , our flagship data & analytics platform that empowers brands to measure and act on the real-time impact of their communications. As we continue to advance in a new phase of AI-native growth on Boldstream, investing heavily in agentic workflows, retrieval-augmented insights, and intelligent automation across reporting and analytics, we are seeking a Customer Success Manager to play a leading part in the future of the product & platform. The Role We are looking for a proactive,commercially-mindedCustomer Success Managerto own client relationships acrossBoldStream and ensure customerstruly understandandrealisethe value of our the platform. You will sit at the heart of product adoption, partnering closely with marketing, analytics,productand operations teams. Your mission is to turn satisfied clients into advocates, driverenewalsand expansion, and help shape the evolution ofBoldstreamthrough customer insight. Serve as the main point of contact forBoldStream customers, ensuring seamless onboarding,adoptionand ongoing success Develop a deep understanding of clients' marketing, data andcommunications objectivesand translate them into actionable platform usage strategies Track platform performance and usage health; proactivelyidentifyopportunities to increase value and retention Deliver training,workshopsand product demos to empower client teams Own renewal, upsell conversations andidentifygrowth opportunities Capture,prioritiseand communicate customer feedback to influence product roadmap and feature development Collaborate with internal delivery teams to ensure alignment between analytics operations and client expectations In time, maintainaccurateaccount records and reporting on KPIs such as NRR, churn and engagement metrics Skills & Experience 4+ years in Customer Success or Account Management role within SaaS, marketing technology, analytics or agency environment Strong understanding of marketing, brand communications or performance measurement Excellent communication and presentation skills set, as well as confident stakeholder engagement at senior levels Comfortanalysingdata insights and building compelling value stories for clients Tech-savvy and curious,quick to learn new tools and workflows A collaborative team player with bias for action, ownership and improvement Nice to Have Experience with AI-enabled platforms, datavisualisationtools, or marketing analytics Knowledge of integrations,automationor API-driven workflows Experience in a fast-growing startup or agency environment What We Offer Opportunity to directly influence the future of a fast-scaling AI-native analytics productin the marketing space. Hybrid working within an existing vibrant agency culture and ambitious growth vision Clear path for professional development and leadership progression Exposure across brand,marketingand innovation disciplines Pensions: a 5% employer contribution. Private Healthcare: Vitality Holiday: unlimited holiday (including all UK public holidays) - we trust our staff to take the time they need and still excel in their jobs - and days off for birthdays and moving house are guaranteed! Flexible working Socials: team socials regularly, chosen by the team. Team retreats: time to get to know each other away from the office. Bonus: transparent bonus structure where you can receive a % of base salary based on personal and company performance. Supporting good causes: we contribute some of our outperformance to charitable causes which the team help choose. Wellness: time within working hours every week for those that want or need it. Monthly benefits budget: £50 per month, every month, to spend on whatever you want - from a home delivered vegetable box and discounted gym memberships, to mental health support and professional coaching. A CARBON NEUTRAL BUSINESS Boldspace measures its performance on profit, people and planet combined. From day one, we will offset your carbon footprint entirely. The cost of this is covered 100% by the company.
Jan 17, 2026
Full time
AboutBoldspace& Boldstream Boldspaceis a 6-year-old full-service brand and communications agency that has seen year-on-year growth since launch. From day one, we have builtBoldstream , our flagship data & analytics platform that empowers brands to measure and act on the real-time impact of their communications. As we continue to advance in a new phase of AI-native growth on Boldstream, investing heavily in agentic workflows, retrieval-augmented insights, and intelligent automation across reporting and analytics, we are seeking a Customer Success Manager to play a leading part in the future of the product & platform. The Role We are looking for a proactive,commercially-mindedCustomer Success Managerto own client relationships acrossBoldStream and ensure customerstruly understandandrealisethe value of our the platform. You will sit at the heart of product adoption, partnering closely with marketing, analytics,productand operations teams. Your mission is to turn satisfied clients into advocates, driverenewalsand expansion, and help shape the evolution ofBoldstreamthrough customer insight. Serve as the main point of contact forBoldStream customers, ensuring seamless onboarding,adoptionand ongoing success Develop a deep understanding of clients' marketing, data andcommunications objectivesand translate them into actionable platform usage strategies Track platform performance and usage health; proactivelyidentifyopportunities to increase value and retention Deliver training,workshopsand product demos to empower client teams Own renewal, upsell conversations andidentifygrowth opportunities Capture,prioritiseand communicate customer feedback to influence product roadmap and feature development Collaborate with internal delivery teams to ensure alignment between analytics operations and client expectations In time, maintainaccurateaccount records and reporting on KPIs such as NRR, churn and engagement metrics Skills & Experience 4+ years in Customer Success or Account Management role within SaaS, marketing technology, analytics or agency environment Strong understanding of marketing, brand communications or performance measurement Excellent communication and presentation skills set, as well as confident stakeholder engagement at senior levels Comfortanalysingdata insights and building compelling value stories for clients Tech-savvy and curious,quick to learn new tools and workflows A collaborative team player with bias for action, ownership and improvement Nice to Have Experience with AI-enabled platforms, datavisualisationtools, or marketing analytics Knowledge of integrations,automationor API-driven workflows Experience in a fast-growing startup or agency environment What We Offer Opportunity to directly influence the future of a fast-scaling AI-native analytics productin the marketing space. Hybrid working within an existing vibrant agency culture and ambitious growth vision Clear path for professional development and leadership progression Exposure across brand,marketingand innovation disciplines Pensions: a 5% employer contribution. Private Healthcare: Vitality Holiday: unlimited holiday (including all UK public holidays) - we trust our staff to take the time they need and still excel in their jobs - and days off for birthdays and moving house are guaranteed! Flexible working Socials: team socials regularly, chosen by the team. Team retreats: time to get to know each other away from the office. Bonus: transparent bonus structure where you can receive a % of base salary based on personal and company performance. Supporting good causes: we contribute some of our outperformance to charitable causes which the team help choose. Wellness: time within working hours every week for those that want or need it. Monthly benefits budget: £50 per month, every month, to spend on whatever you want - from a home delivered vegetable box and discounted gym memberships, to mental health support and professional coaching. A CARBON NEUTRAL BUSINESS Boldspace measures its performance on profit, people and planet combined. From day one, we will offset your carbon footprint entirely. The cost of this is covered 100% by the company.
Hello, we're ScreenCloud! Founded in 2015 and with 10,000+ customers around the globe, ScreenCloud is a cloud-based SaaS company, employing over 100 people in our Bangkok, Belfast, LA, Charlotte and London hubs. At ScreenCloud, we're hard at work helping businesses to make stronger connections at scale, and with those who are most important to them; their employees & their customers. By using the screens on their walls & the content in their systems, we enable the sales, productivity & engagement that keep our customers' businesses thriving. We're very proud of our product and we're also incredibly proud of our people. It's our 'ScreenClouders' and the culture they nurture that will take us where other companies just can't go. So if you're someone looking to join a team of talented individuals, apply below! The Role We are looking for a confident, organized, and tech-savvy Enterprise Customer Success Manager to join our team and lead strategic relationships across our highest-value, Enterprise-tier accounts. You'll play a critical role in ensuring our customers achieve long-term success with ScreenCloud by driving value, increasing adoption, and leading renewal and expansion strategies. This is a highly cross-functional and commercially-aware role that blends strategic account management with a strong focus on customer outcomes. You'll serve as a trusted advisor to your customers while partnering internally to improve product, process, and the overall customer experience. Responsibilities Own the retention, renewal, and churn/contraction targets for a high-value Enterprise-tier book of business Act as a strategic advisor to assigned customers, driving product adoption, value realisation, and long-term partnership Proactively identify and mitigate risks while surfacing expansion opportunities aligned to customer goals Lead renewal conversations end-to-end, partnering with Account Managers or Commercial counterparts as needed Collaborate cross-functionally with Sales, Product, Marketing, Solutions Engineering, and Support to champion customer needs Represent the customer voice in internal discussions, helping shape roadmap priorities and service improvements Travel as needed to support onboarding milestones, onsite strategy sessions, and executive business reviews Mentor junior CSMs by sharing best practices, providing guidance, and helping up-level team performance Contribute to internal initiatives that improve CS processes, tools, and team collaboration Maintain high-quality documentation and account planning to ensure visibility and continuity across the organisation Requirements Proven experience as an Enterprise Customer Success Manager, Account Manager, or in another strategic customer-facing role, preferably within a SaaS environment Excellent listening, negotiation, and presentation skills, with the ability to influence at all levels - including executive and C-level stakeholders Strong verbal and written communication skills, capable of tailoring messaging to both technical and non-technical audiences Demonstrated success in managing customer lifecycles - from onboarding and adoption to renewal and expansion Comfortable analysing and working with large data sets to inform decisions and communicate customer health, value, and risk Strong commercial acumen and a proven ability to drive retention and expansion outcomes Experience with CRM and Customer Success platforms (e.g., Salesforce, Vitally, Gainsight, ChurnZero, etc.) Highly organised with excellent attention to detail, able to manage multiple priorities across a dynamic book of business A collaborative mindset with experience working cross-functionally with Sales, Product, Support, and Marketing Self-starter with a proactive, solutions-oriented approach and a passion for customer success and continuous improvement Interview Process and Experience Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At ScreenCloud, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! If you require any reasonable adjustments, please let our friendly recruitment team know. Key Info Typical Process: Intro to ScreenCloud - Meet the Hiring Manager - Challenge - Final Hybrid Friendly Working: 2-3 days in Office Flexi-Hours: We don't follow the strict 9-5 here, we trust you to execute your role to the highest standard whilst being able to make time for the things you love! Benefits Take the Time You Need - Unlimited paid time off to rest, recharge, or explore. Hybrid-First Flexibility - A blend of in-office collaboration and remote freedom Work From Anywhere - Up to one month a year to work remotely from any location in the world Home Office Boost - Stipend to set up your ideal remote workspace. Flexible Hours - Work when you're most productive with our flex-time approach Future You, Funded - Pensions provided by The People's Pension Family First - Generous, enhanced parental leave for all parents Grow With Us - Personal development budget to fuel your learning and career growth Comprehensive Health Cash Plan - Claim money back on essential health care, for both you and your children Keep Moving - cycle to work schemes, gym and retaildiscounts
Jan 17, 2026
Full time
Hello, we're ScreenCloud! Founded in 2015 and with 10,000+ customers around the globe, ScreenCloud is a cloud-based SaaS company, employing over 100 people in our Bangkok, Belfast, LA, Charlotte and London hubs. At ScreenCloud, we're hard at work helping businesses to make stronger connections at scale, and with those who are most important to them; their employees & their customers. By using the screens on their walls & the content in their systems, we enable the sales, productivity & engagement that keep our customers' businesses thriving. We're very proud of our product and we're also incredibly proud of our people. It's our 'ScreenClouders' and the culture they nurture that will take us where other companies just can't go. So if you're someone looking to join a team of talented individuals, apply below! The Role We are looking for a confident, organized, and tech-savvy Enterprise Customer Success Manager to join our team and lead strategic relationships across our highest-value, Enterprise-tier accounts. You'll play a critical role in ensuring our customers achieve long-term success with ScreenCloud by driving value, increasing adoption, and leading renewal and expansion strategies. This is a highly cross-functional and commercially-aware role that blends strategic account management with a strong focus on customer outcomes. You'll serve as a trusted advisor to your customers while partnering internally to improve product, process, and the overall customer experience. Responsibilities Own the retention, renewal, and churn/contraction targets for a high-value Enterprise-tier book of business Act as a strategic advisor to assigned customers, driving product adoption, value realisation, and long-term partnership Proactively identify and mitigate risks while surfacing expansion opportunities aligned to customer goals Lead renewal conversations end-to-end, partnering with Account Managers or Commercial counterparts as needed Collaborate cross-functionally with Sales, Product, Marketing, Solutions Engineering, and Support to champion customer needs Represent the customer voice in internal discussions, helping shape roadmap priorities and service improvements Travel as needed to support onboarding milestones, onsite strategy sessions, and executive business reviews Mentor junior CSMs by sharing best practices, providing guidance, and helping up-level team performance Contribute to internal initiatives that improve CS processes, tools, and team collaboration Maintain high-quality documentation and account planning to ensure visibility and continuity across the organisation Requirements Proven experience as an Enterprise Customer Success Manager, Account Manager, or in another strategic customer-facing role, preferably within a SaaS environment Excellent listening, negotiation, and presentation skills, with the ability to influence at all levels - including executive and C-level stakeholders Strong verbal and written communication skills, capable of tailoring messaging to both technical and non-technical audiences Demonstrated success in managing customer lifecycles - from onboarding and adoption to renewal and expansion Comfortable analysing and working with large data sets to inform decisions and communicate customer health, value, and risk Strong commercial acumen and a proven ability to drive retention and expansion outcomes Experience with CRM and Customer Success platforms (e.g., Salesforce, Vitally, Gainsight, ChurnZero, etc.) Highly organised with excellent attention to detail, able to manage multiple priorities across a dynamic book of business A collaborative mindset with experience working cross-functionally with Sales, Product, Support, and Marketing Self-starter with a proactive, solutions-oriented approach and a passion for customer success and continuous improvement Interview Process and Experience Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At ScreenCloud, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! If you require any reasonable adjustments, please let our friendly recruitment team know. Key Info Typical Process: Intro to ScreenCloud - Meet the Hiring Manager - Challenge - Final Hybrid Friendly Working: 2-3 days in Office Flexi-Hours: We don't follow the strict 9-5 here, we trust you to execute your role to the highest standard whilst being able to make time for the things you love! Benefits Take the Time You Need - Unlimited paid time off to rest, recharge, or explore. Hybrid-First Flexibility - A blend of in-office collaboration and remote freedom Work From Anywhere - Up to one month a year to work remotely from any location in the world Home Office Boost - Stipend to set up your ideal remote workspace. Flexible Hours - Work when you're most productive with our flex-time approach Future You, Funded - Pensions provided by The People's Pension Family First - Generous, enhanced parental leave for all parents Grow With Us - Personal development budget to fuel your learning and career growth Comprehensive Health Cash Plan - Claim money back on essential health care, for both you and your children Keep Moving - cycle to work schemes, gym and retaildiscounts
About the role At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Customer Support Manager to join our Customer Services team based in our Scotland East Region. This is a critical frontline role and you will be the custodian of the customer journey. You will be the customers' key point of contact following legal completion managing face to face relationships across multiple developments, ensuring our customers receive a world class experience. You will be responsible for client inspection works to identify any necessary remedial works across relevant Miller Homes developments and ensure the on-going quality of all homes post completion. You will liaise with the Customer Services team, contractors and customers to ensure all remedial works are attended to within agreed timescales, in line with Miller Homes' service level agreements and ensuring we remain compliant with the New Homes Quality Code. You will also provide guidance to our customer service technicians. You will be required to liaise with all functions within the regional team and the NHBC regarding technical requirements and may be required to attend resolutions and insurance claims as and when required, therefore, previous experience in a similar role within the house building sector would be beneficial. A technical background is also desirable and /or a good understanding of identifying and managing remedial works within the new homes industry. You should possess experience of customer contact through all forms of communication, with a general knowledge of NHBC Technical Requirements/Guidelines. Time management skills, experience of managing large caseloads and relationship building/people skills are essential to undertake this role. A strong understanding of Microsoft Word and Excel is required with good administrative skills. Client and company confidentiality is also essential. What you will do: To be the owner of the customer journey post completion, delivering a world class customer experience Assist with maintaining a recommend rating at above target to ensure the business remains a 5-star builder To liaise with your colleagues from customer services, production and sales functions to gain knowledge and understanding of relevant developments and customers Utilise the pre-completion checklist to ensure that all new homes are at the quality standard Miller Homes, our customers and the New Homes Quality Code. Communicate with customers after their move in, to ensure they have no concerns and are settling into their new home seamlessly To meet and carry out a fair analysis of defects reported by our customers and ensure work is attended to within the timescales agreed and in accordance with the service level agreements in place To liaise with sub-contractors ensuring that remedials are carried out swiftly and to the required standard Provide clear written communication to customers, contractors and colleagues, managing needs and expectations appropriately To act professionally at all times with the company name and charter in mind Provide pro-active feedback to the Regional Customer Services Manager regarding defects and solutions and ensure any defective work is brought to the attention of all relevant parties to prevent repeat visits. Be aware of and adhere to the requirements of the New Homes Ombudsman (NHO) dealing with any complaints in line with Miller Homes complaints and resolution procedures Ensure all works are carried out in accordance with specific risk assessments and method statements leading to high levels of health and safety at all times To focus on costs against budget and ensure that contra charges are in place with the relevant paperwork as and when necessary. Build a thorough knowledge of Miller Homes house types and construction processes About You: Hold a full UK driving license Trustworthy, honest and provide excellent feedback Able to deal with difficult customers, clients and situations calmly and professionally Sound commercial awareness Controlled Smart and professional personal appearance Confident communicator both verbally and written Dignified Understanding of the New Homes Quality Code Experience of customer contact through all communication media Experience of client and company confidentiality Knowledge of residential property and our competitors is essential Experience with RSL liaison Knowledge of construction including PMA awareness is essential General knowledge of NHBC Technical Requirements/Guidelines essential Computer literate (especially Word & Excel) with good administrative skills How to apply Please submit your Curriculum Vitae and covering letter ideally including details of your current salary and notice period. This job advert will close as soon as sufficient applications have been received, and therefore you should apply for this job as soon as possible. Unfortunately, due to the high volume of applications, only successful candidates will be contacted. (No Agencies Please) Apply for this position Before taking up a position with Miller Homes you must provide evidence that you have the right to live and work in the UK permanently and without restriction. Please complete the application form below, and select "Submit" when you have finished Please note - the form fields marked with an asterisk ( ) must be completed in order for your application to be processed correctly. First name Last name Address Email Telephone Please provide a brief outline explaining why you should be suitable for a position with Miller Homes (Max 1000 characters including spaces) : Upload CV Please ensure your document is a Microsoft Word Document with file extension .doc or .docx Wrong file type. Please check and try again Equal Opportunities Ethnic Monitoring Please ensure that you complete this section fully in order for your application to be processed correctly. Miller Homes takes positive steps to ensure that all applicants who are selected for employment are done so solely on their suitability. To do this effectively we need specific information from you and would appreciate your assistance in completing this section. This information is treated as confidential and will not be used for any other purpose. (The classifications in this form are recommended by the Commission for Racial Equality). Ethnic Origin Other - please specify: D.O.B dd/mm/yyyy Gender Disabled Please state the nature of the disability: Nationality / citizenship
Jan 17, 2026
Full time
About the role At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Customer Support Manager to join our Customer Services team based in our Scotland East Region. This is a critical frontline role and you will be the custodian of the customer journey. You will be the customers' key point of contact following legal completion managing face to face relationships across multiple developments, ensuring our customers receive a world class experience. You will be responsible for client inspection works to identify any necessary remedial works across relevant Miller Homes developments and ensure the on-going quality of all homes post completion. You will liaise with the Customer Services team, contractors and customers to ensure all remedial works are attended to within agreed timescales, in line with Miller Homes' service level agreements and ensuring we remain compliant with the New Homes Quality Code. You will also provide guidance to our customer service technicians. You will be required to liaise with all functions within the regional team and the NHBC regarding technical requirements and may be required to attend resolutions and insurance claims as and when required, therefore, previous experience in a similar role within the house building sector would be beneficial. A technical background is also desirable and /or a good understanding of identifying and managing remedial works within the new homes industry. You should possess experience of customer contact through all forms of communication, with a general knowledge of NHBC Technical Requirements/Guidelines. Time management skills, experience of managing large caseloads and relationship building/people skills are essential to undertake this role. A strong understanding of Microsoft Word and Excel is required with good administrative skills. Client and company confidentiality is also essential. What you will do: To be the owner of the customer journey post completion, delivering a world class customer experience Assist with maintaining a recommend rating at above target to ensure the business remains a 5-star builder To liaise with your colleagues from customer services, production and sales functions to gain knowledge and understanding of relevant developments and customers Utilise the pre-completion checklist to ensure that all new homes are at the quality standard Miller Homes, our customers and the New Homes Quality Code. Communicate with customers after their move in, to ensure they have no concerns and are settling into their new home seamlessly To meet and carry out a fair analysis of defects reported by our customers and ensure work is attended to within the timescales agreed and in accordance with the service level agreements in place To liaise with sub-contractors ensuring that remedials are carried out swiftly and to the required standard Provide clear written communication to customers, contractors and colleagues, managing needs and expectations appropriately To act professionally at all times with the company name and charter in mind Provide pro-active feedback to the Regional Customer Services Manager regarding defects and solutions and ensure any defective work is brought to the attention of all relevant parties to prevent repeat visits. Be aware of and adhere to the requirements of the New Homes Ombudsman (NHO) dealing with any complaints in line with Miller Homes complaints and resolution procedures Ensure all works are carried out in accordance with specific risk assessments and method statements leading to high levels of health and safety at all times To focus on costs against budget and ensure that contra charges are in place with the relevant paperwork as and when necessary. Build a thorough knowledge of Miller Homes house types and construction processes About You: Hold a full UK driving license Trustworthy, honest and provide excellent feedback Able to deal with difficult customers, clients and situations calmly and professionally Sound commercial awareness Controlled Smart and professional personal appearance Confident communicator both verbally and written Dignified Understanding of the New Homes Quality Code Experience of customer contact through all communication media Experience of client and company confidentiality Knowledge of residential property and our competitors is essential Experience with RSL liaison Knowledge of construction including PMA awareness is essential General knowledge of NHBC Technical Requirements/Guidelines essential Computer literate (especially Word & Excel) with good administrative skills How to apply Please submit your Curriculum Vitae and covering letter ideally including details of your current salary and notice period. This job advert will close as soon as sufficient applications have been received, and therefore you should apply for this job as soon as possible. Unfortunately, due to the high volume of applications, only successful candidates will be contacted. (No Agencies Please) Apply for this position Before taking up a position with Miller Homes you must provide evidence that you have the right to live and work in the UK permanently and without restriction. Please complete the application form below, and select "Submit" when you have finished Please note - the form fields marked with an asterisk ( ) must be completed in order for your application to be processed correctly. First name Last name Address Email Telephone Please provide a brief outline explaining why you should be suitable for a position with Miller Homes (Max 1000 characters including spaces) : Upload CV Please ensure your document is a Microsoft Word Document with file extension .doc or .docx Wrong file type. Please check and try again Equal Opportunities Ethnic Monitoring Please ensure that you complete this section fully in order for your application to be processed correctly. Miller Homes takes positive steps to ensure that all applicants who are selected for employment are done so solely on their suitability. To do this effectively we need specific information from you and would appreciate your assistance in completing this section. This information is treated as confidential and will not be used for any other purpose. (The classifications in this form are recommended by the Commission for Racial Equality). Ethnic Origin Other - please specify: D.O.B dd/mm/yyyy Gender Disabled Please state the nature of the disability: Nationality / citizenship
A leading travel technology company is seeking a Senior Commercial Finance Manager to drive strategic insights and performance across regions. This hybrid role involves reporting, advising on financial growth, and leveraging data for decision-making. Ideal candidates should have experience in commercial finance roles, strong analytical skills, and proficiency in SQL. Enjoy attractive perks like private healthcare and career growth opportunities. Join us for an exciting journey in shaping the future of travel!
Jan 17, 2026
Full time
A leading travel technology company is seeking a Senior Commercial Finance Manager to drive strategic insights and performance across regions. This hybrid role involves reporting, advising on financial growth, and leveraging data for decision-making. Ideal candidates should have experience in commercial finance roles, strong analytical skills, and proficiency in SQL. Enjoy attractive perks like private healthcare and career growth opportunities. Join us for an exciting journey in shaping the future of travel!
Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have a perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements Use analytics data and other measurement tools to understand where usage of the product can be improved and work with customers to implement change Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements. Recognise, address, and escalate customer needs/issues cross-departmentally to ensure a quick resolution Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal Prepare and educate customers on new features and releases and support in the implementation of these. Maintain a deep understanding of the product, keeping up to date as it continuously evolves. Knowledge, Skills and Experience Needed for the Job 5+ years experience in a Customer Success Management, Account Management or Partnership Management role Experience in managing a portfolio of £1m plus ARR Experience in managing large multinational organisations with 10,000 plus employees Experience working in a SaaS environment Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle Experience in using customer success tools such as Planhat, Salesforce, Microsoft office and Miro Experience within a fast paced, dynamic and entrepreneurial company Proficiency in the German language (either conversational or fluent) is preferred Required attributes Excellent attention to detail. Ability to work independently and as part of a team. Must be organised and able to prioritise, multi-task, work under pressure and to deadlines. Proactive, motivated, calm and show initiative. Additional language - German speaker a big plus Job Context and Other Relevant Information Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
Jan 17, 2026
Full time
Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have a perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements Use analytics data and other measurement tools to understand where usage of the product can be improved and work with customers to implement change Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements. Recognise, address, and escalate customer needs/issues cross-departmentally to ensure a quick resolution Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal Prepare and educate customers on new features and releases and support in the implementation of these. Maintain a deep understanding of the product, keeping up to date as it continuously evolves. Knowledge, Skills and Experience Needed for the Job 5+ years experience in a Customer Success Management, Account Management or Partnership Management role Experience in managing a portfolio of £1m plus ARR Experience in managing large multinational organisations with 10,000 plus employees Experience working in a SaaS environment Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle Experience in using customer success tools such as Planhat, Salesforce, Microsoft office and Miro Experience within a fast paced, dynamic and entrepreneurial company Proficiency in the German language (either conversational or fluent) is preferred Required attributes Excellent attention to detail. Ability to work independently and as part of a team. Must be organised and able to prioritise, multi-task, work under pressure and to deadlines. Proactive, motivated, calm and show initiative. Additional language - German speaker a big plus Job Context and Other Relevant Information Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
A leading commercial real estate services firm is seeking an Asset Manager in London to manage its growing EMEA portfolio of commercial real estate loans. The candidate will monitor loan performance, prepare reports, and provide customer service. Key qualifications include experience in real estate finance, strong analytical skills, and effective communication abilities. Join a dynamic team and play a critical role in supporting financial activities across diverse properties and transactions.
Jan 17, 2026
Full time
A leading commercial real estate services firm is seeking an Asset Manager in London to manage its growing EMEA portfolio of commercial real estate loans. The candidate will monitor loan performance, prepare reports, and provide customer service. Key qualifications include experience in real estate finance, strong analytical skills, and effective communication abilities. Join a dynamic team and play a critical role in supporting financial activities across diverse properties and transactions.
Role Title: Customer Success Manager (CSM) Team: Customer Experience Manager: Director of Customer Experience RACI Role: R on proactive account management, user training, and platform engagement; A on onboarding, account health, renewal success and adoption; C/I with Sales, Product, and Creative. Delegation Readiness Level: Target = Level 3 - 4 At Phyron AI, we are revolutionising the car buying experience with cutting-edge AI video solutions. Imagine personalised, immersive car tours that captivate potential buyers and drive dealerships towards record sales. We're conquering the global automotive software market (think 30 countries and counting!). We're not just building AI; we're building the future of auto retail. Role Purpose The Customer Success Manager (CSM) is the trusted guide for our clients post-sale. From onboarding and training through to adoption, engagement and renewal, the CSM ensures our customers unlock maximum value from Phyron's solutions. This role is all about relationships, results, and retention. You'll be on the front line with our clients, acting as their day-to-day contact and internal advocate. You'll partner closely with Sales, Creative, Product and Support to ensure that customer expectations are met, exceeded, and continuously evolving with their business needs. A requirement for this role is to speak English, French and Italian. (Spanish would be preferable too but not essential) Core Responsibilities Lead onboarding for new clients, ensuring timely, smooth, and high-quality activation Deliver proactive account management, ensuring clients are engaged, satisfied, and achieving their goals Drive feature adoption and usage through training, nudges and 1:1 support Monitor account health, usage, feedback, and satisfaction levels (CSAT/NPS) Own renewals and work cross-functionally to reduce churn risk Collaborate with the Product team to surface customer feedback and prioritise improvements Support campaign launches in collaboration with Creative and CX Track key metrics and report on account success regularly to internal stakeholders Skills & Experience Required 3+ years in a Customer Success, Account Management or Client Services role within a SaaS or tech environment Excellent communication and relationship-building skills Strong project management and organisational skills Comfortable working with product data, CRM tools (like Salesforce), and dashboards Able to manage multiple accounts with varying needs and priorities Proactive, curious, and empathetic with a customer-first mindset Short-Term Focus Build trusted relationships with key clients, especially new onboardings Identify gaps in onboarding flows and develop repeatable best practices Improve usage and engagement rates across a portfolio of strategic accounts Flag and resolve churn risks early Expected Impact Customers feel supported, confident and clear on how to use Phyron's platform to its full potential Retention and renewal rates increase due to improved customer outcomes Internal teams gain better visibility on client sentiment and feedback Reduced reactive support due to stronger onboarding and proactive management Behavioural & Leadership Competencies Customer obsessed - balances empathy with commercial awareness Highly accountable with a proactive mindset Strong communicator and listener Thrives in a fast-paced, scale-up environment Autonomy & Decision-Making Scope Expected Delegation Level: Level 3 - 4 Manages day-to-day customer interactions and success plans Escalates for high-risk renewals or strategic account issues Suggests improvements and iterates onboarding and engagement processes with CX and Product teams Here's what we have to offer: Growth: We're a rapidly growing company, and you'll have the opportunity to grow and develop your skills alongside us. Support: We're a supportive and collaborative team, and you'll have the resources and guidance you need to succeed. Development: We invest in your professional development with opportunities for training, mentorship, and career advancement. Impact: You'll get to work on cutting-edge AI projects with a team of brilliant minds, making a real difference. Rewards & Benefits: Enjoy competitive compensation, comprehensive benefits and generous paid time off, including a birthday day off! Work-Life Balance: We value your well-being and offer flexible work arrangements to help you achieve a healthy work-life balance.
Jan 17, 2026
Full time
Role Title: Customer Success Manager (CSM) Team: Customer Experience Manager: Director of Customer Experience RACI Role: R on proactive account management, user training, and platform engagement; A on onboarding, account health, renewal success and adoption; C/I with Sales, Product, and Creative. Delegation Readiness Level: Target = Level 3 - 4 At Phyron AI, we are revolutionising the car buying experience with cutting-edge AI video solutions. Imagine personalised, immersive car tours that captivate potential buyers and drive dealerships towards record sales. We're conquering the global automotive software market (think 30 countries and counting!). We're not just building AI; we're building the future of auto retail. Role Purpose The Customer Success Manager (CSM) is the trusted guide for our clients post-sale. From onboarding and training through to adoption, engagement and renewal, the CSM ensures our customers unlock maximum value from Phyron's solutions. This role is all about relationships, results, and retention. You'll be on the front line with our clients, acting as their day-to-day contact and internal advocate. You'll partner closely with Sales, Creative, Product and Support to ensure that customer expectations are met, exceeded, and continuously evolving with their business needs. A requirement for this role is to speak English, French and Italian. (Spanish would be preferable too but not essential) Core Responsibilities Lead onboarding for new clients, ensuring timely, smooth, and high-quality activation Deliver proactive account management, ensuring clients are engaged, satisfied, and achieving their goals Drive feature adoption and usage through training, nudges and 1:1 support Monitor account health, usage, feedback, and satisfaction levels (CSAT/NPS) Own renewals and work cross-functionally to reduce churn risk Collaborate with the Product team to surface customer feedback and prioritise improvements Support campaign launches in collaboration with Creative and CX Track key metrics and report on account success regularly to internal stakeholders Skills & Experience Required 3+ years in a Customer Success, Account Management or Client Services role within a SaaS or tech environment Excellent communication and relationship-building skills Strong project management and organisational skills Comfortable working with product data, CRM tools (like Salesforce), and dashboards Able to manage multiple accounts with varying needs and priorities Proactive, curious, and empathetic with a customer-first mindset Short-Term Focus Build trusted relationships with key clients, especially new onboardings Identify gaps in onboarding flows and develop repeatable best practices Improve usage and engagement rates across a portfolio of strategic accounts Flag and resolve churn risks early Expected Impact Customers feel supported, confident and clear on how to use Phyron's platform to its full potential Retention and renewal rates increase due to improved customer outcomes Internal teams gain better visibility on client sentiment and feedback Reduced reactive support due to stronger onboarding and proactive management Behavioural & Leadership Competencies Customer obsessed - balances empathy with commercial awareness Highly accountable with a proactive mindset Strong communicator and listener Thrives in a fast-paced, scale-up environment Autonomy & Decision-Making Scope Expected Delegation Level: Level 3 - 4 Manages day-to-day customer interactions and success plans Escalates for high-risk renewals or strategic account issues Suggests improvements and iterates onboarding and engagement processes with CX and Product teams Here's what we have to offer: Growth: We're a rapidly growing company, and you'll have the opportunity to grow and develop your skills alongside us. Support: We're a supportive and collaborative team, and you'll have the resources and guidance you need to succeed. Development: We invest in your professional development with opportunities for training, mentorship, and career advancement. Impact: You'll get to work on cutting-edge AI projects with a team of brilliant minds, making a real difference. Rewards & Benefits: Enjoy competitive compensation, comprehensive benefits and generous paid time off, including a birthday day off! Work-Life Balance: We value your well-being and offer flexible work arrangements to help you achieve a healthy work-life balance.
Supervising Associate - Private Funds page is loaded Supervising Associate - Private Fundslocations: London: Bristoltime type: Full timeposted on: Posted Todayjob requisition id: JR101797Our Private Funds team is a market-leading, fully integrated practice within our Asset Management & Investment Funds group. We advise on the full lifecycle of private investment funds - including private equity, credit, infrastructure, real estate, venture capital, hedge, and bespoke structures - across multiple jurisdictions such as the UK, Europe (Ireland/Luxembourg), Cayman, and more.We support a wide range of clients, including global fund managers, institutional investors, sovereign wealth funds, and service providers.Key services include fund structuring and launch, tax structuring, fund finance, fund documentation (LPAs, IMAs, side letters), strategic structures like funds-of-one and parallel vehicles, and cross-border fund registrations.Our team collaborates closely across disciplines - tax, finance, ESG, and transactional - leveraging over 250 lawyers in Europe, the Middle East, and Asia. We are consistently top-ranked by Chambers and Legal 500. The Role We are seeking an experienced Private Funds lawyer (5+ PQE) to join our London or Bristol office as a Supervising Associate. You will play a key role in advising on the structuring, documentation, and launch of private funds across multiple asset classes, including private equity, infrastructure, real estate, credit, and venture capital. This includes managing complex fund formation projects, drafting and negotiating key fund documents such as limited partnership agreements, investment management agreements, and side letters, and working closely with clients on bespoke structures like funds-of-one and parallel vehicles. You will also collaborate with colleagues across fund finance, tax, and transactional teams to deliver seamless, commercially focused solutions and maintain strong client relationships. Person Specification Minimum 5 years' PQE, specialising in private funds/fund formation. Demonstrable cross-border expertise, especially with European and offshore fund jurisdictions. Proven experience in cross-border secondaries transactions and portfolio sales. Client-side experience advising fund managers and institutional investors/investor groups. Skills & Attributes Technically strong with excellent drafting, negotiation, and analytical skills. Commercially focused: delivers pragmatic, efficient solutions; balances risk and practicality. Strong interpersonal skills: able to build trust with clients and work collaboratively across multi-disciplinary teams. Ability to manage multiple projects in a fast-paced, global environment efficiently. Professional, client-facing demeanor, capable of representing the firm at senior levels. Here at Simmons & Simmons Simmons & Simmons is a place where dynamic minds thrive. Our culture is built on work that matters, you will work on inspirational and thought-provoking projects, using your influence to create positive impact for our clients, society and the planet. We also ensure that everyone's voice is heard from day one, irrespective of job title, qualification, or background. You'll be encouraged to have an enquiring mind and share ideas that can drive the firm forward. Through innovative learning and development opportunities, you will be provided with a platform to excel, enabling you to exceed your career ambitions and do things you never thought were possible.Key Highlights: Competitive compensation package, including bonuses, private medical insurance, and pension contribution. A global skills academy offering extensive learning opportunities for all employees. A hybrid working model, requiring a minimum of three days in-office, subject to role and client needs. Integration of traditional legal expertise with innovative Simmons & Simmons Solutions. Recognition as a Stonewall Top Global Employer and a Top 75 Employer for Social Mobility. Vibrant social and sports committees, as well as art collections featuring renowned artists. The introduction of a Strategic Advisory Council to drive strategic initiatives in line with our mission. Equal opportunities We are dedicated to fostering an inclusive environment, offering equal employment opportunities across all spectrums of race, ethnicity, religion, age, disability, sexual orientation, gender identity, and more. Flexible working arrangements are supported, and we strive to make our roles accessible to all. Our employee networks offer additional support, detailed in our D&I Information booklet provided during the recruitment process.We value diversity and encourage applications from those who are passionate and willing to grow with us, even if not all requirements are met. Your unique experiences and perspectives are welcomed here.For more information or to apply, please contact our Recruitment Team or visit our career page.locations: 2 Locationstime type: Full timeposted on: Posted 7 Days AgoEvery day, our expert teams across Europe, the Middle East and Asia come together to solve some of the world's most complex challenges. We're an international melting pot of perspectives and experiences, united in helping to shape a better future for our clients, our people and our communities. A place for ideas, skills, ambition and innovation. For personal growth and professional challenge. For powering success through trust, respect, integrity and an unwavering commitment to quality.
Jan 17, 2026
Full time
Supervising Associate - Private Funds page is loaded Supervising Associate - Private Fundslocations: London: Bristoltime type: Full timeposted on: Posted Todayjob requisition id: JR101797Our Private Funds team is a market-leading, fully integrated practice within our Asset Management & Investment Funds group. We advise on the full lifecycle of private investment funds - including private equity, credit, infrastructure, real estate, venture capital, hedge, and bespoke structures - across multiple jurisdictions such as the UK, Europe (Ireland/Luxembourg), Cayman, and more.We support a wide range of clients, including global fund managers, institutional investors, sovereign wealth funds, and service providers.Key services include fund structuring and launch, tax structuring, fund finance, fund documentation (LPAs, IMAs, side letters), strategic structures like funds-of-one and parallel vehicles, and cross-border fund registrations.Our team collaborates closely across disciplines - tax, finance, ESG, and transactional - leveraging over 250 lawyers in Europe, the Middle East, and Asia. We are consistently top-ranked by Chambers and Legal 500. The Role We are seeking an experienced Private Funds lawyer (5+ PQE) to join our London or Bristol office as a Supervising Associate. You will play a key role in advising on the structuring, documentation, and launch of private funds across multiple asset classes, including private equity, infrastructure, real estate, credit, and venture capital. This includes managing complex fund formation projects, drafting and negotiating key fund documents such as limited partnership agreements, investment management agreements, and side letters, and working closely with clients on bespoke structures like funds-of-one and parallel vehicles. You will also collaborate with colleagues across fund finance, tax, and transactional teams to deliver seamless, commercially focused solutions and maintain strong client relationships. Person Specification Minimum 5 years' PQE, specialising in private funds/fund formation. Demonstrable cross-border expertise, especially with European and offshore fund jurisdictions. Proven experience in cross-border secondaries transactions and portfolio sales. Client-side experience advising fund managers and institutional investors/investor groups. Skills & Attributes Technically strong with excellent drafting, negotiation, and analytical skills. Commercially focused: delivers pragmatic, efficient solutions; balances risk and practicality. Strong interpersonal skills: able to build trust with clients and work collaboratively across multi-disciplinary teams. Ability to manage multiple projects in a fast-paced, global environment efficiently. Professional, client-facing demeanor, capable of representing the firm at senior levels. Here at Simmons & Simmons Simmons & Simmons is a place where dynamic minds thrive. Our culture is built on work that matters, you will work on inspirational and thought-provoking projects, using your influence to create positive impact for our clients, society and the planet. We also ensure that everyone's voice is heard from day one, irrespective of job title, qualification, or background. You'll be encouraged to have an enquiring mind and share ideas that can drive the firm forward. Through innovative learning and development opportunities, you will be provided with a platform to excel, enabling you to exceed your career ambitions and do things you never thought were possible.Key Highlights: Competitive compensation package, including bonuses, private medical insurance, and pension contribution. A global skills academy offering extensive learning opportunities for all employees. A hybrid working model, requiring a minimum of three days in-office, subject to role and client needs. Integration of traditional legal expertise with innovative Simmons & Simmons Solutions. Recognition as a Stonewall Top Global Employer and a Top 75 Employer for Social Mobility. Vibrant social and sports committees, as well as art collections featuring renowned artists. The introduction of a Strategic Advisory Council to drive strategic initiatives in line with our mission. Equal opportunities We are dedicated to fostering an inclusive environment, offering equal employment opportunities across all spectrums of race, ethnicity, religion, age, disability, sexual orientation, gender identity, and more. Flexible working arrangements are supported, and we strive to make our roles accessible to all. Our employee networks offer additional support, detailed in our D&I Information booklet provided during the recruitment process.We value diversity and encourage applications from those who are passionate and willing to grow with us, even if not all requirements are met. Your unique experiences and perspectives are welcomed here.For more information or to apply, please contact our Recruitment Team or visit our career page.locations: 2 Locationstime type: Full timeposted on: Posted 7 Days AgoEvery day, our expert teams across Europe, the Middle East and Asia come together to solve some of the world's most complex challenges. We're an international melting pot of perspectives and experiences, united in helping to shape a better future for our clients, our people and our communities. A place for ideas, skills, ambition and innovation. For personal growth and professional challenge. For powering success through trust, respect, integrity and an unwavering commitment to quality.
Senior Business Development Manager Payroll & CIS Solutions Leadership Pathway OTE: £60,000+ (Uncapped Commission) Sector: Payroll CIS Contractor Solutions Growth Opportunity: Future Team Leadership & Senior Management Progression About the Opportunity We are recruiting a commercially driven Senior Business Development Manager to join a fast-growing payroll and contractor solutions provider click apply for full job details
Jan 17, 2026
Full time
Senior Business Development Manager Payroll & CIS Solutions Leadership Pathway OTE: £60,000+ (Uncapped Commission) Sector: Payroll CIS Contractor Solutions Growth Opportunity: Future Team Leadership & Senior Management Progression About the Opportunity We are recruiting a commercially driven Senior Business Development Manager to join a fast-growing payroll and contractor solutions provider click apply for full job details
Salary: Dependent on Experience Location: Flexible: Reigate or Manchester area Job type: Full time Working Pattern: 2 days per week onsite 4.5 day working week (Half day Fridays) About Us Infinity is a market-leading advanced analytics and call-tracking service working with some of the world's most well-known brands. As a company, we're ever evolving, using cutting-edge tech and a drive for success to see us through. Our growth is exponential, with annual revenue of (£)18m+. Our mission is clear, to become the best call-tracking provider in the world. There's never been a better time to join Infinity. Profile of Role We are seeking a highly motivated individual to join our Customer Success team as a Customer Success Manager. In this role you will be responsible for your allocated customer book, managing renewals and commercial conversations with customers across different sectors ranging from SMB to large volume agencies. You will be the voice of the customer and provide continual feedback to our product and development teams. About you The ideal candidate will be self-motivated and bring a high level of energy to the team. You will need to think outside the box and actively contribute to improve our customers experience and ensure customers are adopting the solution. You will be someone who is willing to go the extra mile and be able to spot customer needs and opportunities. You will be able to communicate effectively across departments and ensure the customer needs are being met. Key Responsibilities Be responsible for the performance (retention) of your allocated customer book, through limiting customer risks/churn and proactively engaging in commercial opportunities to expand infinity products/services across your customers teams and markets Monitor the health of your customer book though tactics such as reviewing levels of customer engagement and risk scoring. Deliver the service offer to customers such as touch in calls, account and audit reviews and create account & success plans for certain higher value customers. Have commercial responsibility for customers that you engage with e.g. pricing, packages, renewals, cross/upsells etc. Help onboard new customers and realise value as quickly and effortlessly as possible (time to first value). Maintain an advanced level of knowledge and understanding of the Infinity platform and subsequent services offered, including third party integration platforms Nurture customer advocacy in collaboration with the marketing team to produce case studies, testimonials, award entries etc. for your customers Support or lead internal tasks and projects including timely and through production of reports and forecasts as required for the Customer Success function Produce reports and forecasts as required for the Customer Success function, ensuring opportunities are kept up to date with relevant date and stages. Be the voice and customer advocate across the business, working closely with Product, Marketing, Sales and CX teams to ensure we are reviewing customer needs and prioritising where we think we can gain the most value across the client base Maintain an ethos of continual improvement whether that be re-defining processes, better use of technology or similar to maximise operational efficiencies Key Skills & Behaviours 2+ years of experience in a B2B software account management or customer success role Proven experience effectively managing a large book of SME & Enterprise customers Good presenter & communicator, able to structure and deliver presentations such as account reviews and QBR's. Time management and prioritisation skills which are linked to 'work ethic'. There will be times where this role will require early starts, late finishes, extra work to meet tight deadlines, time management is key in terms of setting multiple meetings in 1 day, thus making the best of time Knowledge of most standard desktop software applications e.g. excel, word, outlook etc Excellent comms skills inc. telephone manner, with strong written and oral communication skills - fast and effective communicator via all channels Strong experience and understanding of online marketing A valued team member who upholds Infinity values and professional integrity Ability to use own initiative and think 'outside the box' Customer focused individual who is self-motivated Ability to build strong trusted relationships at any level of seniority Strives to continuously raise standards e.g. what should a CSM review deck look like, does it work, how could it work better. This requires a proactive mindset Self-starter mentality who controls their own destiny Beneficial but not essential Experience in using Salesforce Experience of call tracking systems Experience of SaaS business Experience of contact centre environments Second language, ideally German, French or Italian At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! We're an equal opportunities employer. That means we'll never discriminate based on race, religion, origin, gender expression, sexual orientation, age, marital status, social economics status or disability status. In fact, our recruitment process is completely anonymised, and we don't see any of your personal details when we review your application. At Infinity, we don't treat our hiring process as a box ticking exercise and we're just as interested in team fit as we are technical fit. So, even if you don't meet all the requirements listed in one of our vacancies, get in touch with us anyway because we'd love to hear from you.
Jan 17, 2026
Full time
Salary: Dependent on Experience Location: Flexible: Reigate or Manchester area Job type: Full time Working Pattern: 2 days per week onsite 4.5 day working week (Half day Fridays) About Us Infinity is a market-leading advanced analytics and call-tracking service working with some of the world's most well-known brands. As a company, we're ever evolving, using cutting-edge tech and a drive for success to see us through. Our growth is exponential, with annual revenue of (£)18m+. Our mission is clear, to become the best call-tracking provider in the world. There's never been a better time to join Infinity. Profile of Role We are seeking a highly motivated individual to join our Customer Success team as a Customer Success Manager. In this role you will be responsible for your allocated customer book, managing renewals and commercial conversations with customers across different sectors ranging from SMB to large volume agencies. You will be the voice of the customer and provide continual feedback to our product and development teams. About you The ideal candidate will be self-motivated and bring a high level of energy to the team. You will need to think outside the box and actively contribute to improve our customers experience and ensure customers are adopting the solution. You will be someone who is willing to go the extra mile and be able to spot customer needs and opportunities. You will be able to communicate effectively across departments and ensure the customer needs are being met. Key Responsibilities Be responsible for the performance (retention) of your allocated customer book, through limiting customer risks/churn and proactively engaging in commercial opportunities to expand infinity products/services across your customers teams and markets Monitor the health of your customer book though tactics such as reviewing levels of customer engagement and risk scoring. Deliver the service offer to customers such as touch in calls, account and audit reviews and create account & success plans for certain higher value customers. Have commercial responsibility for customers that you engage with e.g. pricing, packages, renewals, cross/upsells etc. Help onboard new customers and realise value as quickly and effortlessly as possible (time to first value). Maintain an advanced level of knowledge and understanding of the Infinity platform and subsequent services offered, including third party integration platforms Nurture customer advocacy in collaboration with the marketing team to produce case studies, testimonials, award entries etc. for your customers Support or lead internal tasks and projects including timely and through production of reports and forecasts as required for the Customer Success function Produce reports and forecasts as required for the Customer Success function, ensuring opportunities are kept up to date with relevant date and stages. Be the voice and customer advocate across the business, working closely with Product, Marketing, Sales and CX teams to ensure we are reviewing customer needs and prioritising where we think we can gain the most value across the client base Maintain an ethos of continual improvement whether that be re-defining processes, better use of technology or similar to maximise operational efficiencies Key Skills & Behaviours 2+ years of experience in a B2B software account management or customer success role Proven experience effectively managing a large book of SME & Enterprise customers Good presenter & communicator, able to structure and deliver presentations such as account reviews and QBR's. Time management and prioritisation skills which are linked to 'work ethic'. There will be times where this role will require early starts, late finishes, extra work to meet tight deadlines, time management is key in terms of setting multiple meetings in 1 day, thus making the best of time Knowledge of most standard desktop software applications e.g. excel, word, outlook etc Excellent comms skills inc. telephone manner, with strong written and oral communication skills - fast and effective communicator via all channels Strong experience and understanding of online marketing A valued team member who upholds Infinity values and professional integrity Ability to use own initiative and think 'outside the box' Customer focused individual who is self-motivated Ability to build strong trusted relationships at any level of seniority Strives to continuously raise standards e.g. what should a CSM review deck look like, does it work, how could it work better. This requires a proactive mindset Self-starter mentality who controls their own destiny Beneficial but not essential Experience in using Salesforce Experience of call tracking systems Experience of SaaS business Experience of contact centre environments Second language, ideally German, French or Italian At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! We're an equal opportunities employer. That means we'll never discriminate based on race, religion, origin, gender expression, sexual orientation, age, marital status, social economics status or disability status. In fact, our recruitment process is completely anonymised, and we don't see any of your personal details when we review your application. At Infinity, we don't treat our hiring process as a box ticking exercise and we're just as interested in team fit as we are technical fit. So, even if you don't meet all the requirements listed in one of our vacancies, get in touch with us anyway because we'd love to hear from you.
We are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception in 2012, Attensi has grown to become a global leader in the field, with training solutions used by global brands in more than 150 countries and in 50 different languages. We work with some of the largest professional services, insurance, consulting, hospitality, retail, and pharmaceutical brands in the world including Circle K, Starbucks, BSH, Travelers, Zurich Insurance, Oliver Wyman, PwC, Boehringer Ingelheim. Attensi is growing at an exponential pace and since securing funding from Lugard Road Capital, DX Ventures and Viking Venture, we are now focused on growing our business in new markets. Attensi's team now consists of more than 250 Game Changers across our offices in London, Oslo and Boston. With 75 gamechangers based in London Attensi is growing at rocket speed and with our additional funding we are now taking our commercial team to new heights. Do you want to join our journey? Customer Success Manager - German Speaking As part of continuing to develop our successful UK operations and fuel our growth, we are seeking a driven Customer Success Manager to join our existing Hypergrowth Segment. Their focus will be on strengthening our already relentless customer orientation within our most crucial and fastest growing accounts. This person will develop and grow relationships with existing large, multinational accounts ensuring the long-term success of our customer portfolio. As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each customer is facing, and how Attensi's product suite can maximize impact for them. By understanding your clients' needs and challenges you will advise them on content roadmaps and building new content, helping them use their Attensi products in the best way possible to build long lasting partnerships which make continued use of our platform a no-brainer. You will work to ensure successful implementation, launch and continuous use of Attensi's solutions with your clients and will develop strong operational relationships with key stakeholders to ensure they achieve value from the partnership. You will join a close-knit team of 11 CS professionals, working closely with Account Managers, Account Directors, and Product Teams on new growth opportunities for your customers. If you have a passion for developing relationships and delivering real impact to large customers, this is a great opportunity to join a strong team in a fast growing technology business, backed by prominent investors and with fantastic products that make a real, measurable impact. What will you do here? The very first thing you will do once you join us, is to get to know and love our products, values, people and way of operating. We want you to get under the skin of our business and truly understand the value we provide our customers, so that you can approach your role with genuine excitement and confidence. Beyond that, your role will largely revolve around activities such as: Ensuring the happiness and success of 5-10 strategic accounts within the UK &DACH Regions. Developing strong relationships with Managers, Directors and C-level Executives within Learning and Development & Operations departments to understand how Attensi's products can aid in solving some of their hardest organizational challenges. Mapping organizational challenges, training and development needs and co-developing solution content, creating proposals together with Account Managers & Account Directors to help drive the growth & retention of the customer. Analysing and interpreting data and translating that data into clear and meaningful updates that deliver insights and prove value to your accounts. Developing powerful evaluation meetings that demonstrate real world impact against customers goals and driving Attensi's utilization as a key business tool and use these to inspire future content roadmaps. Explaining complex technology principles, hierarchies and integration set-ups to key customer stakeholders so that operational decisions can be made and executed upon. Translating customer business challenges for internal Attensi technical and product teams so that new features and product development occurs in step with what the market requires. Creating and delivering launch communication plans to ensure successful and impactful solution launches. Who are we looking for? We are looking for someone with drive, creativity, and motivation to create real value and change. You have an analytical approach and the ability to think at a second level on problems, challenges and opportunities. You have a solid business understanding and can put yourself in your clients' shoes to understand how to create value for them. You are not afraid of rolling up your sleeves and getting stuck in to complicated situations and have the tenacity and resilience to drive your ideas forwards until results are achieved. We are looking for someone smart, analytical, highly organized, commercial, empathetic, who is comfortable taking an insight-driven approach to developing relationships and delivering value for customers and for Attensi. You are curious, love learning - and learn fast. You bring energy and engagement to work, and thrive when spending your days in a dynamic, fast-paced environment, working closely with other people and being part of a team. The right person for our team will have: Native or full fluency in German. 5+ years of experience with customer-oriented work, in customer success or customer centric roles. Previous experience working in technology businesses, interacting with technology stacks and software solutions is critical. Previous experience working with large, multi-national clients on a significant but focused portfolio of business, owning measurable impact. Previous experience of working within account team structures, having regular collaboration with other functions (Support, Product, Tech) to drive customer success. A proven track record of supporting solution launches and engaging with senior customer stakeholders to ensure ongoing success. What do we offer? At Attensi you will become part of an exciting and rapidly growing scale-up that is already a global leader in its field. You get to work in an exciting environment surrounded by committed, smart and talented colleagues from a variety of backgrounds, both culturally and academically. You will play a central role in our largest and fastest growing team and will have very good opportunities for further development and growth in both the role and the company. Attensi has an energetic and social working environment. And with that, we have the appreciation and understanding behind operating in a hybrid model, where we are in-person thrice weekly in our London offices near Southwark - or out meeting our clients in person, which we believe is the best way to create meaningful relationships. We work hard but also have a lot of fun. Monthly social activities like Attensi-days, sporting events, after-work drinks, get togethers, game nights and company trips to our Norwegian HQ or elsewhere, are some of the ways in which we ensure we not only work together, but also play together! Are you a Game Changer?
Jan 17, 2026
Full time
We are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception in 2012, Attensi has grown to become a global leader in the field, with training solutions used by global brands in more than 150 countries and in 50 different languages. We work with some of the largest professional services, insurance, consulting, hospitality, retail, and pharmaceutical brands in the world including Circle K, Starbucks, BSH, Travelers, Zurich Insurance, Oliver Wyman, PwC, Boehringer Ingelheim. Attensi is growing at an exponential pace and since securing funding from Lugard Road Capital, DX Ventures and Viking Venture, we are now focused on growing our business in new markets. Attensi's team now consists of more than 250 Game Changers across our offices in London, Oslo and Boston. With 75 gamechangers based in London Attensi is growing at rocket speed and with our additional funding we are now taking our commercial team to new heights. Do you want to join our journey? Customer Success Manager - German Speaking As part of continuing to develop our successful UK operations and fuel our growth, we are seeking a driven Customer Success Manager to join our existing Hypergrowth Segment. Their focus will be on strengthening our already relentless customer orientation within our most crucial and fastest growing accounts. This person will develop and grow relationships with existing large, multinational accounts ensuring the long-term success of our customer portfolio. As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each customer is facing, and how Attensi's product suite can maximize impact for them. By understanding your clients' needs and challenges you will advise them on content roadmaps and building new content, helping them use their Attensi products in the best way possible to build long lasting partnerships which make continued use of our platform a no-brainer. You will work to ensure successful implementation, launch and continuous use of Attensi's solutions with your clients and will develop strong operational relationships with key stakeholders to ensure they achieve value from the partnership. You will join a close-knit team of 11 CS professionals, working closely with Account Managers, Account Directors, and Product Teams on new growth opportunities for your customers. If you have a passion for developing relationships and delivering real impact to large customers, this is a great opportunity to join a strong team in a fast growing technology business, backed by prominent investors and with fantastic products that make a real, measurable impact. What will you do here? The very first thing you will do once you join us, is to get to know and love our products, values, people and way of operating. We want you to get under the skin of our business and truly understand the value we provide our customers, so that you can approach your role with genuine excitement and confidence. Beyond that, your role will largely revolve around activities such as: Ensuring the happiness and success of 5-10 strategic accounts within the UK &DACH Regions. Developing strong relationships with Managers, Directors and C-level Executives within Learning and Development & Operations departments to understand how Attensi's products can aid in solving some of their hardest organizational challenges. Mapping organizational challenges, training and development needs and co-developing solution content, creating proposals together with Account Managers & Account Directors to help drive the growth & retention of the customer. Analysing and interpreting data and translating that data into clear and meaningful updates that deliver insights and prove value to your accounts. Developing powerful evaluation meetings that demonstrate real world impact against customers goals and driving Attensi's utilization as a key business tool and use these to inspire future content roadmaps. Explaining complex technology principles, hierarchies and integration set-ups to key customer stakeholders so that operational decisions can be made and executed upon. Translating customer business challenges for internal Attensi technical and product teams so that new features and product development occurs in step with what the market requires. Creating and delivering launch communication plans to ensure successful and impactful solution launches. Who are we looking for? We are looking for someone with drive, creativity, and motivation to create real value and change. You have an analytical approach and the ability to think at a second level on problems, challenges and opportunities. You have a solid business understanding and can put yourself in your clients' shoes to understand how to create value for them. You are not afraid of rolling up your sleeves and getting stuck in to complicated situations and have the tenacity and resilience to drive your ideas forwards until results are achieved. We are looking for someone smart, analytical, highly organized, commercial, empathetic, who is comfortable taking an insight-driven approach to developing relationships and delivering value for customers and for Attensi. You are curious, love learning - and learn fast. You bring energy and engagement to work, and thrive when spending your days in a dynamic, fast-paced environment, working closely with other people and being part of a team. The right person for our team will have: Native or full fluency in German. 5+ years of experience with customer-oriented work, in customer success or customer centric roles. Previous experience working in technology businesses, interacting with technology stacks and software solutions is critical. Previous experience working with large, multi-national clients on a significant but focused portfolio of business, owning measurable impact. Previous experience of working within account team structures, having regular collaboration with other functions (Support, Product, Tech) to drive customer success. A proven track record of supporting solution launches and engaging with senior customer stakeholders to ensure ongoing success. What do we offer? At Attensi you will become part of an exciting and rapidly growing scale-up that is already a global leader in its field. You get to work in an exciting environment surrounded by committed, smart and talented colleagues from a variety of backgrounds, both culturally and academically. You will play a central role in our largest and fastest growing team and will have very good opportunities for further development and growth in both the role and the company. Attensi has an energetic and social working environment. And with that, we have the appreciation and understanding behind operating in a hybrid model, where we are in-person thrice weekly in our London offices near Southwark - or out meeting our clients in person, which we believe is the best way to create meaningful relationships. We work hard but also have a lot of fun. Monthly social activities like Attensi-days, sporting events, after-work drinks, get togethers, game nights and company trips to our Norwegian HQ or elsewhere, are some of the ways in which we ensure we not only work together, but also play together! Are you a Game Changer?
Managing Associate - Hedge Funds page is loaded Managing Associate - Hedge Fundslocations: London: Bristoltime type: Full timeposted on: Posted Todayjob requisition id: JR101795We are a market-leading adviser on fund formation, supporting clients across the full spectrum of fund types, asset classes, and jurisdictions. With decades of experience in the funds industry, we are trusted advisors to fund managers, institutional investors, and service providers globally. Our expertise spans a wide range of fund types, including hedge funds, private funds, regulated funds, and bespoke structures, as well as diverse asset classes such as credit, private equity, infrastructure, and real estate. Our fund formation team advises on the full lifecycle of investment funds, from initial structuring and regulatory compliance to ongoing management and restructuring. We act for a wide range of clients, including institutional and independent managers, platform providers, boutiques, and debut teams. We advise on: Fund Structuring and Launch: Establishing private equity, credit, infrastructure, real estate, venture capital, and hedge funds across multiple jurisdictions, including Cayman, Luxembourg, Ireland, and the UK. Regulatory and Tax Advice: Navigating complex regulatory frameworks and tax considerations, including AIFMD, MiFID II, and cross-border marketing regimes. Fund Finance: Advising on subscription credit facilities, NAV facilities, and other financing arrangements to support capital deployment. Operational Setup: Drafting and negotiating fund documentation, including LPAs, IMAs, side letters, and service provider agreements. Strategic Structuring: Supporting bespoke structures such as funds-of-one, parallel vehicles, and joint ventures tailored to investor needs. Global Fund Registrations: Delivering end-to-end compliance solutions for cross-border registration and marketing of UCITS and AIFs, with tailored support across jurisdictions and proactive guidance on regulatory change. The role We are recruiting for a Managing Associate to play an integral part in our leading Hedge Funds team. The ideal candidate will be 5 to 10 PQE with strong exposure to investment management products and services, primarily in the hedge fund space. The successful candidate will split their time across open-ended hedge funds work with a focus on hedge fund formation. There may also be some IMA/SMA negotiation work for institutional managers. Some knowledge of related regulation, including AIFMD and MiFID and other sectoral regulation, will be required. We are looking for a talented and technical lawyer who has the ambition, energy and aptitude to embrace our first-class client base in the asset management and financial institutions sectors and is looking to further develop their knowledge and experience of this exciting and evolving industry. Significant experience of hedge fund formation, particularly in offshore domiciles or in Ireland or Luxembourg will be of particular interest. This is a unique opportunity to join a tier 1 practice ranked firm and great future career opportunities at the firm for the right individual who tackles this role with success. Person specification Excellent academics. Applicants will ideally have between 5 and 10 years' post qualification experience gained at another leading City practice or within the in-house legal team at a top tier hedge fund or other asset manager. Strong client focus with an ability and willingness to get actively involved in marketing and business development. Commercially driven and highly energetic, with strong motivation to develop their practice over the long term. Able to work effectively as part of a diverse and inclusive team. MA Development Programme At Simmons & Simmons, we have a firmwide MA Development Programme for all Managing Associates on partnership track, to support your transition towards partnership with our Firm. The programme is both structured and flexible, focusing on three core leadership capabilities essential for future Partners: Client Relationship Development and Management: Growing trusted advisor relationships with clients and building your business plan for partner promotion People Management: Leading teams and developing talent. Commercial & Business Acumen: Demonstrating strategic thinking and commercial awareness.Participants progress through four key stages: Transitioning into the MA role: Understanding the expectations at MA level with respect to clients, people and commercial and starting to meet some of those expectations. Alignment with Programme Clients & Group Projects: Deepening commercial and strategic skills through client alignment and collaborative group projects addressing real business challenges. Business Plan Development: Fine-tuning individual business plans with sponsor support, focusing on financial metrics and readiness for partner promotion. Delivering on Business Plan & Implementing Feedback: Acting on feedback from senior stakeholders and assessment centre, enhancing internal profile and demonstrating readiness for partnership.The programme includes monthly skills sessions on business planning, partnership competencies, and technology, plus opportunities to work from other Simmons offices or key client locations to broaden experience and build networks. Here at Simmons & Simmons Simmons & Simmons is a place where dynamic minds thrive. Our culture is built on work that matters, you will work on inspirational and thought-provoking projects, using your influence to create positive impact for our clients, society and the planet. We also ensure that everyone's voice is heard from day one, irrespective of job title, qualification, or background. You'll be encouraged to have an enquiring mind and share ideas that can drive the firm forward. Through innovative learning and development opportunities, you will be provided with a platform to excel, enabling you to exceed your career ambitions and do things you never thought were possible.Key Highlights: Competitive compensation package, including bonuses, private medical insurance, and pension contribution. A global skills academy offering extensive learning opportunities for all employees. A hybrid working model, requiring a minimum of three days in-office, subject to role and client needs. Integration of traditional legal expertise with innovative Simmons & Simmons Solutions. Recognition as a Stonewall Top Global Employer and a Top 75 Employer for Social Mobility. Vibrant social and sports committees, as well as art collections featuring renowned artists. The introduction of a Strategic Advisory Council to drive strategic initiatives in line with our mission. Equal opportunities We are dedicated to fostering an inclusive environment, offering equal employment opportunities across all spectrums of race, ethnicity, religion, age, disability, sexual orientation, gender identity, and more. Flexible working arrangements are supported, and we strive to make our roles accessible to all. Our employee networks offer additional support, detailed in our D&I Information booklet provided during the recruitment process.We value diversity and encourage applications from those who are passionate and willing to grow with us, even if not all requirements are met. Your unique experiences and perspectives are welcomed here.For more information or to apply, please contact our Recruitment Team or visit our career page.Every day, our expert teams across Europe, the Middle East and Asia come together to solve some of the world's most complex challenges. We're an international melting pot of perspectives and experiences, united in helping to shape a better future for our clients, our people and our communities. A place for ideas, skills, ambition and
Jan 17, 2026
Full time
Managing Associate - Hedge Funds page is loaded Managing Associate - Hedge Fundslocations: London: Bristoltime type: Full timeposted on: Posted Todayjob requisition id: JR101795We are a market-leading adviser on fund formation, supporting clients across the full spectrum of fund types, asset classes, and jurisdictions. With decades of experience in the funds industry, we are trusted advisors to fund managers, institutional investors, and service providers globally. Our expertise spans a wide range of fund types, including hedge funds, private funds, regulated funds, and bespoke structures, as well as diverse asset classes such as credit, private equity, infrastructure, and real estate. Our fund formation team advises on the full lifecycle of investment funds, from initial structuring and regulatory compliance to ongoing management and restructuring. We act for a wide range of clients, including institutional and independent managers, platform providers, boutiques, and debut teams. We advise on: Fund Structuring and Launch: Establishing private equity, credit, infrastructure, real estate, venture capital, and hedge funds across multiple jurisdictions, including Cayman, Luxembourg, Ireland, and the UK. Regulatory and Tax Advice: Navigating complex regulatory frameworks and tax considerations, including AIFMD, MiFID II, and cross-border marketing regimes. Fund Finance: Advising on subscription credit facilities, NAV facilities, and other financing arrangements to support capital deployment. Operational Setup: Drafting and negotiating fund documentation, including LPAs, IMAs, side letters, and service provider agreements. Strategic Structuring: Supporting bespoke structures such as funds-of-one, parallel vehicles, and joint ventures tailored to investor needs. Global Fund Registrations: Delivering end-to-end compliance solutions for cross-border registration and marketing of UCITS and AIFs, with tailored support across jurisdictions and proactive guidance on regulatory change. The role We are recruiting for a Managing Associate to play an integral part in our leading Hedge Funds team. The ideal candidate will be 5 to 10 PQE with strong exposure to investment management products and services, primarily in the hedge fund space. The successful candidate will split their time across open-ended hedge funds work with a focus on hedge fund formation. There may also be some IMA/SMA negotiation work for institutional managers. Some knowledge of related regulation, including AIFMD and MiFID and other sectoral regulation, will be required. We are looking for a talented and technical lawyer who has the ambition, energy and aptitude to embrace our first-class client base in the asset management and financial institutions sectors and is looking to further develop their knowledge and experience of this exciting and evolving industry. Significant experience of hedge fund formation, particularly in offshore domiciles or in Ireland or Luxembourg will be of particular interest. This is a unique opportunity to join a tier 1 practice ranked firm and great future career opportunities at the firm for the right individual who tackles this role with success. Person specification Excellent academics. Applicants will ideally have between 5 and 10 years' post qualification experience gained at another leading City practice or within the in-house legal team at a top tier hedge fund or other asset manager. Strong client focus with an ability and willingness to get actively involved in marketing and business development. Commercially driven and highly energetic, with strong motivation to develop their practice over the long term. Able to work effectively as part of a diverse and inclusive team. MA Development Programme At Simmons & Simmons, we have a firmwide MA Development Programme for all Managing Associates on partnership track, to support your transition towards partnership with our Firm. The programme is both structured and flexible, focusing on three core leadership capabilities essential for future Partners: Client Relationship Development and Management: Growing trusted advisor relationships with clients and building your business plan for partner promotion People Management: Leading teams and developing talent. Commercial & Business Acumen: Demonstrating strategic thinking and commercial awareness.Participants progress through four key stages: Transitioning into the MA role: Understanding the expectations at MA level with respect to clients, people and commercial and starting to meet some of those expectations. Alignment with Programme Clients & Group Projects: Deepening commercial and strategic skills through client alignment and collaborative group projects addressing real business challenges. Business Plan Development: Fine-tuning individual business plans with sponsor support, focusing on financial metrics and readiness for partner promotion. Delivering on Business Plan & Implementing Feedback: Acting on feedback from senior stakeholders and assessment centre, enhancing internal profile and demonstrating readiness for partnership.The programme includes monthly skills sessions on business planning, partnership competencies, and technology, plus opportunities to work from other Simmons offices or key client locations to broaden experience and build networks. Here at Simmons & Simmons Simmons & Simmons is a place where dynamic minds thrive. Our culture is built on work that matters, you will work on inspirational and thought-provoking projects, using your influence to create positive impact for our clients, society and the planet. We also ensure that everyone's voice is heard from day one, irrespective of job title, qualification, or background. You'll be encouraged to have an enquiring mind and share ideas that can drive the firm forward. Through innovative learning and development opportunities, you will be provided with a platform to excel, enabling you to exceed your career ambitions and do things you never thought were possible.Key Highlights: Competitive compensation package, including bonuses, private medical insurance, and pension contribution. A global skills academy offering extensive learning opportunities for all employees. A hybrid working model, requiring a minimum of three days in-office, subject to role and client needs. Integration of traditional legal expertise with innovative Simmons & Simmons Solutions. Recognition as a Stonewall Top Global Employer and a Top 75 Employer for Social Mobility. Vibrant social and sports committees, as well as art collections featuring renowned artists. The introduction of a Strategic Advisory Council to drive strategic initiatives in line with our mission. Equal opportunities We are dedicated to fostering an inclusive environment, offering equal employment opportunities across all spectrums of race, ethnicity, religion, age, disability, sexual orientation, gender identity, and more. Flexible working arrangements are supported, and we strive to make our roles accessible to all. Our employee networks offer additional support, detailed in our D&I Information booklet provided during the recruitment process.We value diversity and encourage applications from those who are passionate and willing to grow with us, even if not all requirements are met. Your unique experiences and perspectives are welcomed here.For more information or to apply, please contact our Recruitment Team or visit our career page.Every day, our expert teams across Europe, the Middle East and Asia come together to solve some of the world's most complex challenges. We're an international melting pot of perspectives and experiences, united in helping to shape a better future for our clients, our people and our communities. A place for ideas, skills, ambition and
Project Manager Location: Manchester Project Value: £30m The Opportunity We are currently working with a NW Contractor who are seeking an experienced Project Manager to lead the delivery of a £30 million, 12-storey residential apartment scheme in Manchester. This is a high-profile urban development requiring strong leadership, commercial awareness, and proven experience in multi-storey residential const click apply for full job details
Jan 17, 2026
Full time
Project Manager Location: Manchester Project Value: £30m The Opportunity We are currently working with a NW Contractor who are seeking an experienced Project Manager to lead the delivery of a £30 million, 12-storey residential apartment scheme in Manchester. This is a high-profile urban development requiring strong leadership, commercial awareness, and proven experience in multi-storey residential const click apply for full job details
Founded in Austria in 2016, iov42 was born out of a bold vision: to unlock the potential of secure, transparent, and trustworthy data sharing across the world's most complex industries. Today, our team of experts spans 12 different nationalities and operates across Europe, bringing together a wealth of diverse perspectives and technical know-how to solve the unique challenges of our globalised economy. About Interu: We are passionate about the impact our product is making, especially in sectors like sustainable supply chain management and traceability. Our flagship application, Interu (interu.io ), is enabling organisations to track forest risk commodities across their supply chains and meet sustainability targets and regulations. By doing so, we are helping combat deforestation and the illicit trade in commodity supplies. Designed for scalability, Interu supports an ever growing number of supply chains and organisations, with the flexibility to onboard other industries and products seamlessly. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day-to-day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success: proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding: create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding: deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply chain. Professional Services: deliver ad hoc tailored services that extend value beyond the core SaaS deliverables and subscription. User Support: ensure timely response and resolution of user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting: provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration: gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution roadmap. Sales collaboration: closely work with the Sales team to position the Customer Success programme during pre Sales, ensure subscription renewal at all clients; and generate, elevate and help convert up sell and cross sell opportunities. Marketing collaboration: develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ) Operations: as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions (e.g. writing playbooks, deploying new tools, enhancing and documenting processes ) About you 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities Clear verbal and written communicator, English business fluency essential English and Dutch business fluency essential, German would be an added plus Excellent presentation skills, capable of commanding advanced discussions with the client's C Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer first attitude Highly organised with great attention to detail Self motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London WeWork office A technical challenge on a project that can make a difference
Jan 17, 2026
Full time
Founded in Austria in 2016, iov42 was born out of a bold vision: to unlock the potential of secure, transparent, and trustworthy data sharing across the world's most complex industries. Today, our team of experts spans 12 different nationalities and operates across Europe, bringing together a wealth of diverse perspectives and technical know-how to solve the unique challenges of our globalised economy. About Interu: We are passionate about the impact our product is making, especially in sectors like sustainable supply chain management and traceability. Our flagship application, Interu (interu.io ), is enabling organisations to track forest risk commodities across their supply chains and meet sustainability targets and regulations. By doing so, we are helping combat deforestation and the illicit trade in commodity supplies. Designed for scalability, Interu supports an ever growing number of supply chains and organisations, with the flexibility to onboard other industries and products seamlessly. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day-to-day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success: proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding: create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding: deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply chain. Professional Services: deliver ad hoc tailored services that extend value beyond the core SaaS deliverables and subscription. User Support: ensure timely response and resolution of user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting: provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration: gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution roadmap. Sales collaboration: closely work with the Sales team to position the Customer Success programme during pre Sales, ensure subscription renewal at all clients; and generate, elevate and help convert up sell and cross sell opportunities. Marketing collaboration: develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ) Operations: as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions (e.g. writing playbooks, deploying new tools, enhancing and documenting processes ) About you 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities Clear verbal and written communicator, English business fluency essential English and Dutch business fluency essential, German would be an added plus Excellent presentation skills, capable of commanding advanced discussions with the client's C Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer first attitude Highly organised with great attention to detail Self motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London WeWork office A technical challenge on a project that can make a difference
From one site to many - take your Community Manager skills across a whole portfolio. You can join this fast-growing operator in the flexible workspace / co-working sector, managing high-quality offices across multiple sites. They're looking for someone who already has experience in this sector, who wants variety, responsibility, and exposure to the operational and commercial side of running a portf click apply for full job details
Jan 17, 2026
Full time
From one site to many - take your Community Manager skills across a whole portfolio. You can join this fast-growing operator in the flexible workspace / co-working sector, managing high-quality offices across multiple sites. They're looking for someone who already has experience in this sector, who wants variety, responsibility, and exposure to the operational and commercial side of running a portf click apply for full job details
Overview Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. You'll be a commercial leader of your very own Pizzeria. Entrepreneurial and able to spot every chance to drive sales in your restaurant whilst making strong links with your local community. This is a commercial role with tons of opportunity to make it your own. Lead a multichannel business, inspire and motivate your team & deliver KPIs through your people. What you'll do Drive the financial success of your Pizzeria through strategic and commercial initiatives Uphold an unwavering commitment to exceptional quality and safety standards Build and lead a winning team through effective recruitment, training, and management Exceed customer expectations by delivering unparalleled service that leaves a lasting impression Take charge of the day-to-day operations of your Pizzeria, showcasing your leadership skills in every aspect Who you are Previous management experience in a customer facing sector, ideally hospitality A natural leader, able to create and motivate a high performing team Exceptional P&L management skills Creative, autonomous & responsible Benefits Bonus Scheme of up to 25% Share of Tronc Free Food on shift Pension & Life Assurance 50% discount on food and drink when you're not working Wagestream gives you access to up to 40% of your earned wages before payday Wellbeing Support for you and your family Referral Bonus of £1000 for referring managers Development and progression opportunities Who we are We've been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That's why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you. Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You'll get this at the end of each pay period, along with your normal pay and it's one of the best perks about working in hospitality.
Jan 17, 2026
Full time
Overview Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. You'll be a commercial leader of your very own Pizzeria. Entrepreneurial and able to spot every chance to drive sales in your restaurant whilst making strong links with your local community. This is a commercial role with tons of opportunity to make it your own. Lead a multichannel business, inspire and motivate your team & deliver KPIs through your people. What you'll do Drive the financial success of your Pizzeria through strategic and commercial initiatives Uphold an unwavering commitment to exceptional quality and safety standards Build and lead a winning team through effective recruitment, training, and management Exceed customer expectations by delivering unparalleled service that leaves a lasting impression Take charge of the day-to-day operations of your Pizzeria, showcasing your leadership skills in every aspect Who you are Previous management experience in a customer facing sector, ideally hospitality A natural leader, able to create and motivate a high performing team Exceptional P&L management skills Creative, autonomous & responsible Benefits Bonus Scheme of up to 25% Share of Tronc Free Food on shift Pension & Life Assurance 50% discount on food and drink when you're not working Wagestream gives you access to up to 40% of your earned wages before payday Wellbeing Support for you and your family Referral Bonus of £1000 for referring managers Development and progression opportunities Who we are We've been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That's why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you. Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You'll get this at the end of each pay period, along with your normal pay and it's one of the best perks about working in hospitality.
VP, Head of National FI page is loaded VP, Head of National FIlocations: Birmingham, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R3511 As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people . At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world. Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions. Job Description Sompo has a unique opportunity for a Head of National Financial Institutions in our Financial Institutions team in our UK business.The Financial Institutions team, established in 2014, boasts a robust network of brokers and provides a comprehensive range of FI products. The team is committed to expanding its regional presence and aims to grow nationally across the UK and Ireland. We are dedicated to this initiative and are enthusiastic about developing the necessary infrastructure to support it.Location: This position will be based out of our Birmingham office and report into the Head of Financial Institutions UK. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.Our business, Your impact, Shared opportunity What you'll be doing: Underwriting - Full and thorough underwriting of all accounts in accordance with underwriting guidelines and individual authority granted by management. Profitability - Focus on profitability of portfolio Production - heavy focus on regional broker development - Nationally in the UK. New Business - strong focus on new business production - main focus to grow regional/national FI portfolio. Renewal Retention - focus on renewal retention. Target to be set with unit head. Service - Implementation of first-class underwriting Service, building a strong reputation that is recognised as superior in the Industry. Broker maintenance - continuous engagement with brokers including regular catchups, meetings, entertainment, etc Collaboration - to work with other Financial Lines business units to grow the regional portfolio Wording / product development - Build a market leading product(s) to compete with competitors and bring adequate coverage to our clients. Portal development - take a leading role in the design and development of a Financial Lines wide underwriting portal to enable electronic trading for brokers Market material - develop product supporting material including IPID, sales material, website and other product collateral to support marketing and production initiatives. Communication - continuous input, feedback and support at FI underwriting meetings. Strategy - contribute to FI strategy e.g. broker development, online portals, appetite, etc Budgeting/planning - Assist unit head with budgeting and planning Administration - All risks to be filed electronically to the standard set by the unit head. Reporting - data analysis and regular review of portfolio as and when required by unit head Travel - expectation of national travel where required and necessaryWhat you'll bring: A minimum of 10 years relevant underwriting experience Experience and technical knowledge of underwriting a range of FI placements desirable Experience in underwriting UK FI business Strong problem solving and decision making abilities. Excellent written and oral communication skills Exceptional interpersonal skills with the ability to work in a team environment. Strong analytical skills Ability to work effectively in a pressured environment Appetite and hunger to learn and grow and 'go the extra mile'. Eye for detail Ability to organize efficiently Competent computer skillsOur Benefits We continuously evaluate and update our benefit programs to ensure that our plans meet the needs of our employees and their dependents. Below are a few highlights of our inclusive benefit programs: Expansive Health & Wellness Benefits Generous Retirement & Savings Plans Global Parental Leave & Adoption AssistanceWe strive to create exceptional value for our clients and shareholders while maintaining Sompo as an attractive place to work. We foster an environment of ongoing, open dialogue between managers and their direct reports, and believe in an organizational environment where everyone belongs. We proudly are a multi-racial, multi-cultural, global enterprise. We reject all forms of racism, bigotry, prejudice and injustice and continue to invest in building out an inclusive and diverse work environment. Expert Partners. Clarity in complexity. Unwavering commitment .We're Sompo, a global provider of property, casualty, and specialty insurance and reinsurance. Building on Sompo Holdings' 130 years of innovation, we're committed to applying all of our experience to simplify yours.Our dedication to you shows up in the care we put in every detail, working to create a frictionless risk management journey for everyone we serve.We lead with your priorities, meticulously crafting solutions, sharing insights, and understanding your needs.Around the world, our 9,000+ employees use their expertise to learn, improve and find clear answers for your complex challenges.Because when you choose Sompo, you choose the ease of expertise.Sompo is an equal opportunity employer committed to a diverse workforce. To learn more about visit our website at We are Sompo, a global provider of commercial and consumer property, casualty, and specialty insurance and reinsurance. Building on the 130 years of innovation of our parent company, Sompo Holdings, Inc., Sompo employs approximately 9,500 people around the world who use their in-depth knowledge and expertise to help simplify and resolve your complex challenges. Because when you choose Sompo, you choose The Ease of ExpertiseTM . "Sompo" refers to the brand under which Sompo International Holdings Ltd., a Bermuda-based holding company, together with its consolidated subsidiaries, operates its global property and casualty (re)insurance businesses. Sompo International Holdings Ltd. is an indirect wholly-owned subsidiary of Sompo Holdings, Inc., one of the leading property and casualty groups in the world with excellent financial strength as evidenced by ratings of A+ (Superior) from A.M. Best (XV size category) and A+ (Strong) from Standard & Poor's. Shares of Sompo Holdings, Inc. are listed on the Tokyo Stock Exchange. To learn more please follow us on or visit .
Jan 17, 2026
Full time
VP, Head of National FI page is loaded VP, Head of National FIlocations: Birmingham, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R3511 As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people . At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world. Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions. Job Description Sompo has a unique opportunity for a Head of National Financial Institutions in our Financial Institutions team in our UK business.The Financial Institutions team, established in 2014, boasts a robust network of brokers and provides a comprehensive range of FI products. The team is committed to expanding its regional presence and aims to grow nationally across the UK and Ireland. We are dedicated to this initiative and are enthusiastic about developing the necessary infrastructure to support it.Location: This position will be based out of our Birmingham office and report into the Head of Financial Institutions UK. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.Our business, Your impact, Shared opportunity What you'll be doing: Underwriting - Full and thorough underwriting of all accounts in accordance with underwriting guidelines and individual authority granted by management. Profitability - Focus on profitability of portfolio Production - heavy focus on regional broker development - Nationally in the UK. New Business - strong focus on new business production - main focus to grow regional/national FI portfolio. Renewal Retention - focus on renewal retention. Target to be set with unit head. Service - Implementation of first-class underwriting Service, building a strong reputation that is recognised as superior in the Industry. Broker maintenance - continuous engagement with brokers including regular catchups, meetings, entertainment, etc Collaboration - to work with other Financial Lines business units to grow the regional portfolio Wording / product development - Build a market leading product(s) to compete with competitors and bring adequate coverage to our clients. Portal development - take a leading role in the design and development of a Financial Lines wide underwriting portal to enable electronic trading for brokers Market material - develop product supporting material including IPID, sales material, website and other product collateral to support marketing and production initiatives. Communication - continuous input, feedback and support at FI underwriting meetings. Strategy - contribute to FI strategy e.g. broker development, online portals, appetite, etc Budgeting/planning - Assist unit head with budgeting and planning Administration - All risks to be filed electronically to the standard set by the unit head. Reporting - data analysis and regular review of portfolio as and when required by unit head Travel - expectation of national travel where required and necessaryWhat you'll bring: A minimum of 10 years relevant underwriting experience Experience and technical knowledge of underwriting a range of FI placements desirable Experience in underwriting UK FI business Strong problem solving and decision making abilities. Excellent written and oral communication skills Exceptional interpersonal skills with the ability to work in a team environment. Strong analytical skills Ability to work effectively in a pressured environment Appetite and hunger to learn and grow and 'go the extra mile'. Eye for detail Ability to organize efficiently Competent computer skillsOur Benefits We continuously evaluate and update our benefit programs to ensure that our plans meet the needs of our employees and their dependents. Below are a few highlights of our inclusive benefit programs: Expansive Health & Wellness Benefits Generous Retirement & Savings Plans Global Parental Leave & Adoption AssistanceWe strive to create exceptional value for our clients and shareholders while maintaining Sompo as an attractive place to work. We foster an environment of ongoing, open dialogue between managers and their direct reports, and believe in an organizational environment where everyone belongs. We proudly are a multi-racial, multi-cultural, global enterprise. We reject all forms of racism, bigotry, prejudice and injustice and continue to invest in building out an inclusive and diverse work environment. Expert Partners. Clarity in complexity. Unwavering commitment .We're Sompo, a global provider of property, casualty, and specialty insurance and reinsurance. Building on Sompo Holdings' 130 years of innovation, we're committed to applying all of our experience to simplify yours.Our dedication to you shows up in the care we put in every detail, working to create a frictionless risk management journey for everyone we serve.We lead with your priorities, meticulously crafting solutions, sharing insights, and understanding your needs.Around the world, our 9,000+ employees use their expertise to learn, improve and find clear answers for your complex challenges.Because when you choose Sompo, you choose the ease of expertise.Sompo is an equal opportunity employer committed to a diverse workforce. To learn more about visit our website at We are Sompo, a global provider of commercial and consumer property, casualty, and specialty insurance and reinsurance. Building on the 130 years of innovation of our parent company, Sompo Holdings, Inc., Sompo employs approximately 9,500 people around the world who use their in-depth knowledge and expertise to help simplify and resolve your complex challenges. Because when you choose Sompo, you choose The Ease of ExpertiseTM . "Sompo" refers to the brand under which Sompo International Holdings Ltd., a Bermuda-based holding company, together with its consolidated subsidiaries, operates its global property and casualty (re)insurance businesses. Sompo International Holdings Ltd. is an indirect wholly-owned subsidiary of Sompo Holdings, Inc., one of the leading property and casualty groups in the world with excellent financial strength as evidenced by ratings of A+ (Superior) from A.M. Best (XV size category) and A+ (Strong) from Standard & Poor's. Shares of Sompo Holdings, Inc. are listed on the Tokyo Stock Exchange. To learn more please follow us on or visit .
