SEND Teacher

CER Education Recruitment Kempston, Bedfordshire

Special Needs Teacher Bedford 150 to 223 per day CER are looking to add to our team of Special Needs Teachers to fulfil temporary positions within one of our partnership schools in Bedford. As a temporary Special Needs Teacher, you will have the opportunity to inspire and engage students across a wide range of special needs ranging from Profound and Multiple Learning Disabilities to Moderate Learning Disabilities and Difficulties. This is an exciting opportunity to work across a wide variety of schools, gaining valuable experience or trying new settings to find your dream job. You will be contributing to our supportive and inclusive school community and making a positive impact on the lives of students. We are also keen to speak to ECTs (Early Career Teachers) who are looking to kick start their careers. We have a number of exciting opportunities available, with full support to help you transition into the classroom for 2026. Key Responsibilities: Deliver engaging lessons across the curriculum while differentiating and adapting where appropriate given students' EHCPs Adapt to different school environments showing a flexibility and resilience Utilise a variety of teaching methods and resources to facilitate active learning and promote student engagement Assess student progress and provide timely feedback to support their academic development Create a positive and inclusive learning environment where all students feel valued and supported Collaborate with colleagues to share best practices and contribute to the ongoing improvement of the English curriculum Qualifications and Experience: Qualified Teacher Status (QTS), Further Education qualification (QTLS) or equivalent teaching qualification Previous experience teaching in a UK based school is essential for this role and references will need to be submitted Experience teaching and supporting special needs learners Excellent communication, interpersonal, and organisational skills Ability to motivate and inspire students to achieve their full potential Benefits of becoming a supply teacher: Option to gain experience in a diverse range of schools allowing you to find the best environment most suited to you, supporting well-being a more flexible work life balance Work often able to be sourced by subject specialism Regular and consistent work, fair daily pay often in line with scale salaries Opportunity to take career breaks and manage home work life ECTs can build confidence in the classroom and explore different working environments to find schools/trusts that are best suited to their requirements Why work with CER Education: Competitive daily rate aligned to your experience and qualifications Fully funded CPD courses for professional development and career advancement Access to benefits package via our payroll partner Consistent work and guaranteed pay schemes available Opportunity to network with other peers across our networking events 250 for every person you refer to CER 300 Sign on Bonus if you are joining from a different agency Expert and professional consultants available to support and guide you, a large proportion of our staff have worked previously in schools How to Apply: Please submit your CV outlining your relevant experience and qualifications or contact one of our friendly branches for more information about the opportunities available We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. An enhanced DBS check and satisfactory references will be required for the successful candidate.

Mar 05, 2026

Contractor

Special Needs Teacher Bedford 150 to 223 per day CER are looking to add to our team of Special Needs Teachers to fulfil temporary positions within one of our partnership schools in Bedford. As a temporary Special Needs Teacher, you will have the opportunity to inspire and engage students across a wide range of special needs ranging from Profound and Multiple Learning Disabilities to Moderate Learning Disabilities and Difficulties. This is an exciting opportunity to work across a wide variety of schools, gaining valuable experience or trying new settings to find your dream job. You will be contributing to our supportive and inclusive school community and making a positive impact on the lives of students. We are also keen to speak to ECTs (Early Career Teachers) who are looking to kick start their careers. We have a number of exciting opportunities available, with full support to help you transition into the classroom for 2026. Key Responsibilities: Deliver engaging lessons across the curriculum while differentiating and adapting where appropriate given students' EHCPs Adapt to different school environments showing a flexibility and resilience Utilise a variety of teaching methods and resources to facilitate active learning and promote student engagement Assess student progress and provide timely feedback to support their academic development Create a positive and inclusive learning environment where all students feel valued and supported Collaborate with colleagues to share best practices and contribute to the ongoing improvement of the English curriculum Qualifications and Experience: Qualified Teacher Status (QTS), Further Education qualification (QTLS) or equivalent teaching qualification Previous experience teaching in a UK based school is essential for this role and references will need to be submitted Experience teaching and supporting special needs learners Excellent communication, interpersonal, and organisational skills Ability to motivate and inspire students to achieve their full potential Benefits of becoming a supply teacher: Option to gain experience in a diverse range of schools allowing you to find the best environment most suited to you, supporting well-being a more flexible work life balance Work often able to be sourced by subject specialism Regular and consistent work, fair daily pay often in line with scale salaries Opportunity to take career breaks and manage home work life ECTs can build confidence in the classroom and explore different working environments to find schools/trusts that are best suited to their requirements Why work with CER Education: Competitive daily rate aligned to your experience and qualifications Fully funded CPD courses for professional development and career advancement Access to benefits package via our payroll partner Consistent work and guaranteed pay schemes available Opportunity to network with other peers across our networking events 250 for every person you refer to CER 300 Sign on Bonus if you are joining from a different agency Expert and professional consultants available to support and guide you, a large proportion of our staff have worked previously in schools How to Apply: Please submit your CV outlining your relevant experience and qualifications or contact one of our friendly branches for more information about the opportunities available We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. An enhanced DBS check and satisfactory references will be required for the successful candidate.

Trainee Hearing Care Assistant, Belfast

Leightons Opticians and Hearing Care

Join our Team and Make a Difference! At The Hearing Care Partnership were redefining the way people experience hearing care. Rooted in empathy, professionalism, and genuine patient relationships, we deliver outstanding clinical services in a welcoming, independent healthcare setting. Now, were inviting a passionate and qualified Trainee Hearing Care Assistant to join our growing team in Belfast and the surrounding area. If you're committed to patient wellbeing and looking to be part of a company that invests in people as much as it does in innovative care we want to hear from you. Why Join Us? Salary: 25,000 FTE per annum plus commission opportunities Hours: Full-Time (MonFri) working across our partner practices in Belfast Environment: Friendly, supportive, and people-focused Impact: Be part of something meaningful improving lives through better hearing About the Role As a Trainee Hearing Care Assistant, youll be an integral part of our practice, supporting private hearing services with a balance of clinical excellence and operational flair. You will begin with Level 1 responsibilities, progressing to Level 2 once you have demonstrated the required knowledge, skills, and behaviours. Your role will support the smooth running of the hearing service, contribute to business growth particularly in wax removal and uphold the highest standards of clinical care. Clinical Duties Provide wax removal services using microsuction (via Tympa equipment only), irrigation, and manual techniques within 30-minute appointment slots. Carry out hearing screenings using Tympa equipment and complete minor hearing aid repairs in line with best practice. Identify abnormalities and use Tympa Review to refer patients for further medical assessment where required. Refer patients appropriately to a HCPC-registered Hearing Aid Dispenser (HAD) or GP, supported by clear written referral letters. Deliver consistently high standards of patient care while working under the direction of a HCPC-registered HAD. Practice Engagement & Development Complete all mandatory company training and attend an external Hearing Care Assistant (HCA) training course. Maintain a reflective learning log and prepare for end-point assessment, meeting all coursework and attendance requirements. Shadow a HCPC-qualified HAD mentor during patient consultations and support supervised clinical activity. Assist with clinic preparation, record keeping, aseptic procedures, infection control, and the supervised use of audiology equipment. Demonstrate professional communication, commitment to patient care, and adherence to relevant regulatory and professional policies. Operational Responsibilities Respond to patient enquiries promptly, empathetically, and professionally to ensure a positive patient experience. Support practice business development through engagement with local partners and community links, including GP surgeries and pharmacies. Assist the wider team in implementing strategies to improve efficiency, performance, and service delivery. Contribute to the training and development of the branch optical team in relation to hearing services. Maintain company standards in professionalism, appearance, timekeeping, and compliance with health and safety policies and regulations. What Youll Need Minimum of 5 GCSEs Graded 9-4 (A -C) or NVQ Level 2 qualification Some experience in a patient-facing within a healthcare environment A full UK driving license and the ability to travel between locations Eligibility to work in the UK, and availability for the specified days Excellent communication and interpersonal skills Empathetic and committed to delivering outstanding patient care Professional, punctual, and well-presented at all times Strong attention to detail and accuracy in all clinical procedures A supportive team player who collaborates effectively with colleagues Organised and able to manage workload efficiently If you're ready to elevate patient care while enjoying a flexible, fulfilling role, apply today and become a vital part of our team! Equality & Diversity: We champion equal opportunities and a diverse, inclusive workplace. All qualified candidates are welcome. We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). Applicants who have been unsuccessful in the past 12 month should not reapply for the same job role

Mar 04, 2026

Full time

Join our Team and Make a Difference! At The Hearing Care Partnership were redefining the way people experience hearing care. Rooted in empathy, professionalism, and genuine patient relationships, we deliver outstanding clinical services in a welcoming, independent healthcare setting. Now, were inviting a passionate and qualified Trainee Hearing Care Assistant to join our growing team in Belfast and the surrounding area. If you're committed to patient wellbeing and looking to be part of a company that invests in people as much as it does in innovative care we want to hear from you. Why Join Us? Salary: 25,000 FTE per annum plus commission opportunities Hours: Full-Time (MonFri) working across our partner practices in Belfast Environment: Friendly, supportive, and people-focused Impact: Be part of something meaningful improving lives through better hearing About the Role As a Trainee Hearing Care Assistant, youll be an integral part of our practice, supporting private hearing services with a balance of clinical excellence and operational flair. You will begin with Level 1 responsibilities, progressing to Level 2 once you have demonstrated the required knowledge, skills, and behaviours. Your role will support the smooth running of the hearing service, contribute to business growth particularly in wax removal and uphold the highest standards of clinical care. Clinical Duties Provide wax removal services using microsuction (via Tympa equipment only), irrigation, and manual techniques within 30-minute appointment slots. Carry out hearing screenings using Tympa equipment and complete minor hearing aid repairs in line with best practice. Identify abnormalities and use Tympa Review to refer patients for further medical assessment where required. Refer patients appropriately to a HCPC-registered Hearing Aid Dispenser (HAD) or GP, supported by clear written referral letters. Deliver consistently high standards of patient care while working under the direction of a HCPC-registered HAD. Practice Engagement & Development Complete all mandatory company training and attend an external Hearing Care Assistant (HCA) training course. Maintain a reflective learning log and prepare for end-point assessment, meeting all coursework and attendance requirements. Shadow a HCPC-qualified HAD mentor during patient consultations and support supervised clinical activity. Assist with clinic preparation, record keeping, aseptic procedures, infection control, and the supervised use of audiology equipment. Demonstrate professional communication, commitment to patient care, and adherence to relevant regulatory and professional policies. Operational Responsibilities Respond to patient enquiries promptly, empathetically, and professionally to ensure a positive patient experience. Support practice business development through engagement with local partners and community links, including GP surgeries and pharmacies. Assist the wider team in implementing strategies to improve efficiency, performance, and service delivery. Contribute to the training and development of the branch optical team in relation to hearing services. Maintain company standards in professionalism, appearance, timekeeping, and compliance with health and safety policies and regulations. What Youll Need Minimum of 5 GCSEs Graded 9-4 (A -C) or NVQ Level 2 qualification Some experience in a patient-facing within a healthcare environment A full UK driving license and the ability to travel between locations Eligibility to work in the UK, and availability for the specified days Excellent communication and interpersonal skills Empathetic and committed to delivering outstanding patient care Professional, punctual, and well-presented at all times Strong attention to detail and accuracy in all clinical procedures A supportive team player who collaborates effectively with colleagues Organised and able to manage workload efficiently If you're ready to elevate patient care while enjoying a flexible, fulfilling role, apply today and become a vital part of our team! Equality & Diversity: We champion equal opportunities and a diverse, inclusive workplace. All qualified candidates are welcome. We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). Applicants who have been unsuccessful in the past 12 month should not reapply for the same job role

Mobile Hearing Aid Audiologist, Guildford

Leightons Opticians and Hearing Care Guildford, Surrey

ROLE- Mobile Hearing Aid Dispenser LOCATION- Guildford, with a commute of up to 2 hours from home address REPORTS TO- Branch Manager ROTA- 5 days per week, Monday-Saturday with specific days to be confirmed Join our well established team at Leightons Opticians and Hearing Care to contribute towards transforming lives across the U.K. At Leightons, patient care is our top priority and we will empower you with all you need to excel. Enjoy ample time with your patients, autonomy over your schedule, and comprehensive support and training to foster your ongoing development and success. We offer personalised development plans with experts tailored to your specific needs and goals, along with bi-annual Innovation Sessions at our Head Office in Farnham. These sessions provide a platform for you to share your valuable insights on how we can improve, ensuring a fulfilling experience for both our colleagues and customers. As an independent, family-run business, we're not tied to specific hearing aid manufacturers, allowing you to choose the most suitable solutions for your patients. We equip our team with a full range of cutting-edge equipment, including Video Otoscopy, Tympanometry, Speech Testing, REMs, Microsuction, and Irrigation tools, enabling personalised consultations tailored to each individual. Our commitment to training and induction is unparalleled. Experience a thorough three-week initial induction programme, fostering a deep understanding of our ethos, equipment, and service standards. Whether you're transitioning from the NHS or another private practice, our induction ensures you're fully equipped and confident to embark on your clinic journey, including training in wax removal if needed. We host annual conferences which aim to promote continuous learning and innovation in hearing care. This provides a platform for a diverse group of industry professionals to share best practices, new research and technological advancements. Attendees can look forward to a variety of enriching experiences, including interactive workshops and seminars, inspiring guest speakers, valuable networking opportunities, and cutting-edge product exhibits. We celebrate success by recognizing and praising individuals for their accomplishments at company-funded award ceremonies. These events provide an excellent opportunity to connect with colleagues from all areas of the business and celebrate our collective achievements together. With ongoing support from our clinical care team, you'll have opportunities for continuous training and development, ensuring you provide the highest level of care and continually enhance your skills. Benefits: Basic Salary: 52,000 Uncapped Commission: 10% Quarterly Bonus: Up to 4000 Company Car or Car Allowance Medical Cash Plan Gym Membership Paid Time Off for Volunteering Generous Annual Leave: Includes coverage of commission during your first 25 days Ongoing Development Support Company Funded Events FAQ: Day in the Life: Experience autonomy within a supportive environment, balancing a variety of appointments, including assessments, aftercare, wax removal, and more. HCPC Registration: We welcome applications from those awaiting HCPC registration and will support you where possible to obtain your registration. Relocation: Receive personalised support for relocation plans. We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).

Mar 04, 2026

Full time

ROLE- Mobile Hearing Aid Dispenser LOCATION- Guildford, with a commute of up to 2 hours from home address REPORTS TO- Branch Manager ROTA- 5 days per week, Monday-Saturday with specific days to be confirmed Join our well established team at Leightons Opticians and Hearing Care to contribute towards transforming lives across the U.K. At Leightons, patient care is our top priority and we will empower you with all you need to excel. Enjoy ample time with your patients, autonomy over your schedule, and comprehensive support and training to foster your ongoing development and success. We offer personalised development plans with experts tailored to your specific needs and goals, along with bi-annual Innovation Sessions at our Head Office in Farnham. These sessions provide a platform for you to share your valuable insights on how we can improve, ensuring a fulfilling experience for both our colleagues and customers. As an independent, family-run business, we're not tied to specific hearing aid manufacturers, allowing you to choose the most suitable solutions for your patients. We equip our team with a full range of cutting-edge equipment, including Video Otoscopy, Tympanometry, Speech Testing, REMs, Microsuction, and Irrigation tools, enabling personalised consultations tailored to each individual. Our commitment to training and induction is unparalleled. Experience a thorough three-week initial induction programme, fostering a deep understanding of our ethos, equipment, and service standards. Whether you're transitioning from the NHS or another private practice, our induction ensures you're fully equipped and confident to embark on your clinic journey, including training in wax removal if needed. We host annual conferences which aim to promote continuous learning and innovation in hearing care. This provides a platform for a diverse group of industry professionals to share best practices, new research and technological advancements. Attendees can look forward to a variety of enriching experiences, including interactive workshops and seminars, inspiring guest speakers, valuable networking opportunities, and cutting-edge product exhibits. We celebrate success by recognizing and praising individuals for their accomplishments at company-funded award ceremonies. These events provide an excellent opportunity to connect with colleagues from all areas of the business and celebrate our collective achievements together. With ongoing support from our clinical care team, you'll have opportunities for continuous training and development, ensuring you provide the highest level of care and continually enhance your skills. Benefits: Basic Salary: 52,000 Uncapped Commission: 10% Quarterly Bonus: Up to 4000 Company Car or Car Allowance Medical Cash Plan Gym Membership Paid Time Off for Volunteering Generous Annual Leave: Includes coverage of commission during your first 25 days Ongoing Development Support Company Funded Events FAQ: Day in the Life: Experience autonomy within a supportive environment, balancing a variety of appointments, including assessments, aftercare, wax removal, and more. HCPC Registration: We welcome applications from those awaiting HCPC registration and will support you where possible to obtain your registration. Relocation: Receive personalised support for relocation plans. We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).

Lettings Manager

LJ Recruitment Clacton-on-sea, Essex

Lettings Manager Clacton-on-Sea (covering the Tendring area) We are currently partnering with a well-established and forward-thinking estate agency that is preparing to open a new office in Clacton-on-Sea, serving the wider Tendring district. They are seeking an experienced and driven Lettings Manager to take the lead in launching and developing this exciting new branch. This is a standout opportunity for an existing Lettings Manager - or an ambitious Assistant Manager ready for the next step - to play a pivotal role in building a department from the ground up. The Role You will be entrusted with full responsibility for establishing and growing the lettings function, with the autonomy to shape its success. Key responsibilities include: Setting up and driving the growth of the new lettings office Recruiting, mentoring and managing your own team Proactively generating new business and expanding the portfolio Developing strong, long-term relationships with landlords and tenants Overseeing compliance, performance, and overall service standards This position offers genuine scope to influence strategy, culture, and results within a growing marketplace. About You Currently operating as a Lettings Manager, or an Assistant Manager ready to step up Demonstrable success in securing new instructions Experience leading or supervising a team Thorough understanding of lettings legislation and regulatory compliance Commercially astute, target-driven and highly organised Full UK driving licence We are looking for someone with energy, ambition, and the confidence to take ownership of a new venture. Salary & Benefits Basic salary between 30,000 - 35,000 On-target earnings of 40,000+ Car allowance Primarily office-based with some flexibility Strong progression prospects as the branch and wider business grow If you are motivated by growth, leadership and the opportunity to build something meaningful in a new location, I would welcome a confidential conversation.

Mar 04, 2026

Full time

Lettings Manager Clacton-on-Sea (covering the Tendring area) We are currently partnering with a well-established and forward-thinking estate agency that is preparing to open a new office in Clacton-on-Sea, serving the wider Tendring district. They are seeking an experienced and driven Lettings Manager to take the lead in launching and developing this exciting new branch. This is a standout opportunity for an existing Lettings Manager - or an ambitious Assistant Manager ready for the next step - to play a pivotal role in building a department from the ground up. The Role You will be entrusted with full responsibility for establishing and growing the lettings function, with the autonomy to shape its success. Key responsibilities include: Setting up and driving the growth of the new lettings office Recruiting, mentoring and managing your own team Proactively generating new business and expanding the portfolio Developing strong, long-term relationships with landlords and tenants Overseeing compliance, performance, and overall service standards This position offers genuine scope to influence strategy, culture, and results within a growing marketplace. About You Currently operating as a Lettings Manager, or an Assistant Manager ready to step up Demonstrable success in securing new instructions Experience leading or supervising a team Thorough understanding of lettings legislation and regulatory compliance Commercially astute, target-driven and highly organised Full UK driving licence We are looking for someone with energy, ambition, and the confidence to take ownership of a new venture. Salary & Benefits Basic salary between 30,000 - 35,000 On-target earnings of 40,000+ Car allowance Primarily office-based with some flexibility Strong progression prospects as the branch and wider business grow If you are motivated by growth, leadership and the opportunity to build something meaningful in a new location, I would welcome a confidential conversation.

Commercial Account Executive

Howden Peterborough, Cambridgeshire

With a no limits approach, we rise to every challenge. Whatever the question, concern, or risk, we bring the right people together to find the right answer. Our strength lies in our collective expertise and our commitment to doing right by our clients-helping them build resilience and thrive in a changing world. We are actively seeking a Commercial Account Executive - New Business to join our Howden Commercial team. This is a dedicated new business role, focused on identifying and securing opportunities with prospective clients. Our local commercial division has seen significant growth over the past 15 years, now comprising over 300 professionals across the UK. In this role, you'll be at the forefront of our growth strategy, driving new client acquisition and delivering tailored insurance solutions that meet evolving business needs. You'll work closely with the Branch Manager and wider team to generate leads, build strong relationships with prospects, and convert opportunities into long-term partnerships. About You Proactive Business Developer : You have a proven ability to generate new business and build long-lasting relationships with B2B clients. Strong Interpersonal Communicator : You excel at engaging with a diverse range of stakeholders, including internal teams and prospective clients. Commercially Curious : You're tenacious and inquisitive, always looking for new opportunities to deliver value and drive the best outcomes for clients. Consultative and Client-Focused : You listen actively, ask the right questions, and take time to understand client needs, advising on the most suitable products and solutions while always seeking a 'path to yes'. Committed to Professional Growth : You're eager to continue learning and developing your career, including pursuing further professional qualifications. Experienced Professional : You have a minimum of 3 years' commercial broking experience, with a solid understanding of the insurance market and client needs. Rewards We believe that great work and dedication should be rewarded. That's why we offer: 22 days holiday (plus bank holidays), increasing through length of service. A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary Income Protection for up to 5 years Contributory Pension Scheme - 5% employer / 5% employee Access to a Healthcare Cashplan A host of lifestyle and financial benefits you can choose from: Discounts on gym memberships Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car Leasing, Technology Purchase Access to a range of insurance policies through Howden at discounted rates Discounts at hundreds of high street retailers

Mar 04, 2026

Full time

With a no limits approach, we rise to every challenge. Whatever the question, concern, or risk, we bring the right people together to find the right answer. Our strength lies in our collective expertise and our commitment to doing right by our clients-helping them build resilience and thrive in a changing world. We are actively seeking a Commercial Account Executive - New Business to join our Howden Commercial team. This is a dedicated new business role, focused on identifying and securing opportunities with prospective clients. Our local commercial division has seen significant growth over the past 15 years, now comprising over 300 professionals across the UK. In this role, you'll be at the forefront of our growth strategy, driving new client acquisition and delivering tailored insurance solutions that meet evolving business needs. You'll work closely with the Branch Manager and wider team to generate leads, build strong relationships with prospects, and convert opportunities into long-term partnerships. About You Proactive Business Developer : You have a proven ability to generate new business and build long-lasting relationships with B2B clients. Strong Interpersonal Communicator : You excel at engaging with a diverse range of stakeholders, including internal teams and prospective clients. Commercially Curious : You're tenacious and inquisitive, always looking for new opportunities to deliver value and drive the best outcomes for clients. Consultative and Client-Focused : You listen actively, ask the right questions, and take time to understand client needs, advising on the most suitable products and solutions while always seeking a 'path to yes'. Committed to Professional Growth : You're eager to continue learning and developing your career, including pursuing further professional qualifications. Experienced Professional : You have a minimum of 3 years' commercial broking experience, with a solid understanding of the insurance market and client needs. Rewards We believe that great work and dedication should be rewarded. That's why we offer: 22 days holiday (plus bank holidays), increasing through length of service. A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary Income Protection for up to 5 years Contributory Pension Scheme - 5% employer / 5% employee Access to a Healthcare Cashplan A host of lifestyle and financial benefits you can choose from: Discounts on gym memberships Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car Leasing, Technology Purchase Access to a range of insurance policies through Howden at discounted rates Discounts at hundreds of high street retailers

Software Engineering Manager

Simmons & Simmons

Locations: London, Bristol, Cambridge We are looking for a Software Engineering Manager to join our IT team. This is not just a software development role it s an opportunity to drive real change in the legal sector, leading the team that will help us become a market-leading, next-generation law firm. You will lead engineers across multiple teams, raising the bar on engineering practice and accelerating the firm s ability to deliver high-quality solutions. You will combine hands-on technical leadership with people leadership, creating clarity on standards, architecture, and delivery approach while enabling teams to move quickly and safely in a regulated, confidentiality-driven environment. We are committed to building a diverse and inclusive team. We recognise that women and other marginalised groups are often underrepresented in the legal technology sector, and we actively encourage applications from all genders and backgrounds. What will you do: Lead and develop engineering teams: Provide clear technical and people leadership to engineers across multiple teams/scrums. Coach, mentor, and grow capability, creating a culture of ownership, continuous improvement, and high standards. Set and evangelise engineering standards: Define, socialise, and uphold pragmatic engineering practices (e.g., coding standards, testing strategy, code review, branching, CI/CD, observability, incident management, documentation). Ensure consistency while allowing appropriate autonomy. Accelerate delivery while improving quality: Improve throughput and predictability by tackling bottlenecks in delivery (requirements clarity, environment stability, pipeline performance, test automation, release management). Balance pace with maintainability and operational excellence. Own technical direction and architectural coherence: Guide solution architecture and technical decision-making across products, ensuring scalable and secure patterns are applied consistently particularly for AI-enabled document and data solutions. Champion DevOps and automation: Strengthen Azure DevOps practices, CI/CD maturity, deployment safety, environment management, and developer experience. Drive measurable improvements in release frequency, change failure rate, and time-to-restore. Enable modern front-end and full-stack delivery: Support teams building React/JavaScript/HTML solutions, ensuring solid engineering discipline, performance, accessibility, and maintainable component patterns. Build capability in AI/LLM engineering: Help teams adopt effective patterns for GenAI solutions (e.g., RAG, document processing pipelines, evaluation and monitoring, prompt and tool orchestration, guardrails, and responsible use). Operate confidently in a legal/regulated environment: Ensure solutions meet expectations for confidentiality, privacy, security, auditability, and appropriate governance. Partner with risk, compliance, and information security teams to deliver safely. Influence and drive change: Work effectively in a traditionally change-resistant environment building coalitions, bringing stakeholders with you, and introducing modern delivery approaches in a way that is sustainable and adopted (not just mandated ). Recruit and retain talent: Support hiring, onboarding, performance management, and capability planning. Build high-performing teams with the right balance of skills across engineering, cloud, data, and AI. Collaborate with Product, Legal SMEs, and stakeholders: Translate business outcomes into technical plans; shape roadmaps; manage trade-offs; and maintain transparency on risks, dependencies, and delivery timelines. Drive cloud and platform excellence: Provide leadership across Azure-based delivery, including (as relevant) App Services, storage (Blob), Key Vault, networking, container platforms, identity (Entra ID), and integration patterns. Ensure infrastructure, security, and cost management are engineered-in, not bolted-on. What we are looking for: Proven experience leading engineers across multiple teams in a complex organisation. Demonstrable ability to improve engineering performance through standards, coaching, and pragmatic governance. Comfortable with Agile/Scrum/Kanban and able to apply them appropriately in corporate environments. Hands-on technical credibility. Solid experience with: Microsoft Azure and cloud-native patterns; CI/CD implementation; Entra ID and identity-driven security patterns; Containers and modern deployment approaches; and React, JavaScript, HTML/CSS. Working knowledge of non-Azure platforms and approaches (e.g., AWS, GCP, Vercel, Cloudflare). Experience delivering AI-enabled products. Familiarity with practical GenAI engineering patterns (e.g., RAG, evaluation frameworks, grounding, and monitoring). Awareness of responsible AI considerations (risk controls, privacy, data handling, model limitations). Strong appreciation of security, privacy, and governance. Pragmatic, outcome-focused, and comfortable making trade-offs explicit. High standards, low ego: collaborative, resilient, and willing to challenge poor practice constructively. Career Level: The career level assigned to this role is level 4. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview. We encourage you to apply even if you don't meet every single requirement . click apply for full job details

Mar 04, 2026

Full time

Locations: London, Bristol, Cambridge We are looking for a Software Engineering Manager to join our IT team. This is not just a software development role it s an opportunity to drive real change in the legal sector, leading the team that will help us become a market-leading, next-generation law firm. You will lead engineers across multiple teams, raising the bar on engineering practice and accelerating the firm s ability to deliver high-quality solutions. You will combine hands-on technical leadership with people leadership, creating clarity on standards, architecture, and delivery approach while enabling teams to move quickly and safely in a regulated, confidentiality-driven environment. We are committed to building a diverse and inclusive team. We recognise that women and other marginalised groups are often underrepresented in the legal technology sector, and we actively encourage applications from all genders and backgrounds. What will you do: Lead and develop engineering teams: Provide clear technical and people leadership to engineers across multiple teams/scrums. Coach, mentor, and grow capability, creating a culture of ownership, continuous improvement, and high standards. Set and evangelise engineering standards: Define, socialise, and uphold pragmatic engineering practices (e.g., coding standards, testing strategy, code review, branching, CI/CD, observability, incident management, documentation). Ensure consistency while allowing appropriate autonomy. Accelerate delivery while improving quality: Improve throughput and predictability by tackling bottlenecks in delivery (requirements clarity, environment stability, pipeline performance, test automation, release management). Balance pace with maintainability and operational excellence. Own technical direction and architectural coherence: Guide solution architecture and technical decision-making across products, ensuring scalable and secure patterns are applied consistently particularly for AI-enabled document and data solutions. Champion DevOps and automation: Strengthen Azure DevOps practices, CI/CD maturity, deployment safety, environment management, and developer experience. Drive measurable improvements in release frequency, change failure rate, and time-to-restore. Enable modern front-end and full-stack delivery: Support teams building React/JavaScript/HTML solutions, ensuring solid engineering discipline, performance, accessibility, and maintainable component patterns. Build capability in AI/LLM engineering: Help teams adopt effective patterns for GenAI solutions (e.g., RAG, document processing pipelines, evaluation and monitoring, prompt and tool orchestration, guardrails, and responsible use). Operate confidently in a legal/regulated environment: Ensure solutions meet expectations for confidentiality, privacy, security, auditability, and appropriate governance. Partner with risk, compliance, and information security teams to deliver safely. Influence and drive change: Work effectively in a traditionally change-resistant environment building coalitions, bringing stakeholders with you, and introducing modern delivery approaches in a way that is sustainable and adopted (not just mandated ). Recruit and retain talent: Support hiring, onboarding, performance management, and capability planning. Build high-performing teams with the right balance of skills across engineering, cloud, data, and AI. Collaborate with Product, Legal SMEs, and stakeholders: Translate business outcomes into technical plans; shape roadmaps; manage trade-offs; and maintain transparency on risks, dependencies, and delivery timelines. Drive cloud and platform excellence: Provide leadership across Azure-based delivery, including (as relevant) App Services, storage (Blob), Key Vault, networking, container platforms, identity (Entra ID), and integration patterns. Ensure infrastructure, security, and cost management are engineered-in, not bolted-on. What we are looking for: Proven experience leading engineers across multiple teams in a complex organisation. Demonstrable ability to improve engineering performance through standards, coaching, and pragmatic governance. Comfortable with Agile/Scrum/Kanban and able to apply them appropriately in corporate environments. Hands-on technical credibility. Solid experience with: Microsoft Azure and cloud-native patterns; CI/CD implementation; Entra ID and identity-driven security patterns; Containers and modern deployment approaches; and React, JavaScript, HTML/CSS. Working knowledge of non-Azure platforms and approaches (e.g., AWS, GCP, Vercel, Cloudflare). Experience delivering AI-enabled products. Familiarity with practical GenAI engineering patterns (e.g., RAG, evaluation frameworks, grounding, and monitoring). Awareness of responsible AI considerations (risk controls, privacy, data handling, model limitations). Strong appreciation of security, privacy, and governance. Pragmatic, outcome-focused, and comfortable making trade-offs explicit. High standards, low ego: collaborative, resilient, and willing to challenge poor practice constructively. Career Level: The career level assigned to this role is level 4. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview. We encourage you to apply even if you don't meet every single requirement . click apply for full job details

Chief Executive - LawCare

Russam

The Organisation LawCare is the mental health charity for the legal sector, providing free, confidential emotional support and information to people working in law across the UK, the Channel Islands, and the Isle of Man. While our primary focus is on direct support services, we also play a leading role in advocating for improved mental health practices within legal workplaces and driving cultural transformation through education, training, and research. Established in 1997, we have spent almost 30 years supporting legal professionals by offering a safe, confidential, and non-judgemental space to talk, whether individuals are experiencing day-to-day pressures or more complex, enduring challenges. Our team of Champions, over 100 volunteers, and staff bring lived experience of the legal sector, enabling us to provide informed, empathetic support grounded in a deep understanding of the profession s unique demands. We serve all branches of the legal community, including barristers, solicitors, in-house teams, chartered legal executives, and business and support staff. From early-career professionals facing bullying or imposter syndrome to senior leaders managing risk, regulatory pressures, or professional isolation, we are a trusted and independent source of support. In addition to our direct support services - including helpline, live online chat, and email support - we provide peer support and maintain a substantial, regularly updated online library of resources, including articles, personal stories, research, and multimedia content designed to promote mental health awareness and resilience across the sector. We also deliver training on mental wellbeing, management and supervision, vicarious trauma, and the new SRA workplace behaviour standards, and offer online sessions for legal workplaces and organisations to explain the support we provide. By combining frontline service delivery with sector-wide advocacy, LawCare is uniquely positioned at the intersection of individual wellbeing and organisational cultural change. We are supported by a strong, capable team and a committed Board of Trustees, enabling us to continue making a meaningful impact across the legal profession. The Role LawCare is seeking an inspiring and values-led Chief Executive to lead the charity into its next phase of development at a pivotal moment for the legal profession. As the public face and strategic leader of the organisation, the Chief Executive will champion LawCare s mission - ensuring the continued delivery of high-quality, confidential support services while strengthening its voice and influence across a rapidly evolving and increasingly commercial mental health landscape. This is an exciting opportunity to build on strong foundations, guiding a respected and independent charity through a period of significant sector change. Working closely with staff, volunteers, funders and partners, the Chief Executive will drive sustainable growth, deepen impact, and help shape a more compassionate and mentally healthy legal culture for the future. Key Responsibilities Strategic Leadership & Impact Lead delivery of LawCare s forthcoming strategy (2026 onwards), translating vision into measurable impact. Ensure LawCare sharpens its positioning and messaging in a crowded mental health marketplace. Balance direct support services, research, education and influencing work to maximise impact. Identify what the charity should prioritise and where it should collaborate rather than deliver directly. External Relations & Sector Influence Act as the primary ambassador and spokesperson for LawCare across the legal sector in the UK, the Channel Islands, and the Isle of Man. Build and maintain senior relationships with: Professional bodies Regulators Law firms and chambers Legal educators Funders and charitable trusts Speak regularly at conferences, sector events, roundtables and award ceremonies. These are primarily London based, however, there will be occasions where representation is required across England, the Channel Islands and the Isle of Man. Build alliances to influence policy, regulation and workplace practice around mental health and wellbeing. Position LawCare as the authoritative, evidence-informed voice on mental health in law. Service Oversight & Quality Ensure the continued delivery of high-quality, confidential helpline and peer support services. Maintain robust safeguarding, confidentiality and data governance practices. Oversee volunteer recruitment, training and engagement. Ensure services evolve in response to emerging issues (e.g., stress, anxiety, workplace conflict, regulatory pressure, AI-related disruption). Financial Sustainability & Governance Lead financial planning and sustainability, working closely with the Treasurer and Board. Manage relationships with core professional body funders and diversify income streams. Develop compelling funding cases and annual pitches to key stakeholders. Strengthen reserves and long-term financial resilience. Ensure strong governance, compliance and risk management. Support and work closely with the incoming Chair and a refreshed Board. Research, Education & Prevention Build on the impact of the Life in the Law research programme. Promote preventative approaches for firms and educators. Strengthen LawCare s role in vocational education and regulatory conversations. Ensure research informs policy influence and funding opportunities. Organisational Leadership Lead, support and develop a small, experienced and fully remote team. Foster a culture of trust, collaboration, wellbeing and accountability. Provide clarity and reassurance during a period of leadership transition and financial strengthening. Ensure operational efficiency and effective use of technology in a remote environment. The Person LawCare is seeking a credible, strategic and values-driven leader with a deep understanding of the legal profession and the pressures shaping it today. You will bring senior leadership experience, strong commercial and financial acumen, and the ability to balance operational excellence with sector-wide influence. An authentic and compelling ambassador for mental health and wellbeing, you will be an exceptional communicator who builds trust with ease. Emotionally intelligent, resilient and grounded, you will combine empathy with clarity and conviction, guiding the organisation confidently while remaining steadfast in your commitment to improving mental health across the legal community. Essential Professional Background Prior professional experience in the legal sector is required. Experience working in a qualified or regulated professional role is desirable. Deep, intrinsic understanding of the culture, pressures and structural dynamics of the profession. Senior leadership experience with responsibility for strategy, people and budgets. Leadership & Influence Credible, visible and compelling leader with presence. Exceptional communicator - confident public speaker and strong writer. Knowledge of mental health systems, workplace wellbeing or addiction support. Able to influence senior stakeholders and bring sceptical audiences on the journey. A credible ambassador for mental health and wellbeing - knowledge of mental health systems, workplace wellbeing or addiction support. Comfortable operating at Board level. Organisational Capacity Experience managing and motivating high-performing teams (ideally remote). Financial acumen, including budget oversight and income generation. Fundraising experience, particularly with trusts, foundations or membership bodies. Ability to balance operational delivery with strategic influence. Skilled at prioritisation in resource-constrained environments. Personal Qualities Authentic commitment to mental health and wellbeing. Emotionally intelligent, empathetic and values-driven. Resilient and calm under pressure. Able to navigate sensitive conversations with discretion and diplomacy. Desirable Experience within the charity or not-for-profit sector. Experience working with regulators or professional bodies. Understanding of research commissioning or evidence-led advocacy. Further information For further information about LawCare, the scope of the role and the person specification, please download the Candidate Briefing Pack . How to Apply If you are interested in this exciting opportunity, please provide the following with your application: An up to date CV, with the details of two referees (we will not contact them without your prior permission). A supporting statement outlining how you meet the criteria set out in the Person Specification, along with your motivation for applying for the role. Closing date for applications: Monday 30th March 2026 Preliminary interviews with Russam: Wednesday 8th & Thursday 9th April 2026 Interviews with LawCare: Week commencing 20th April 2026 We look forward to receiving your application.

Mar 04, 2026

Full time

The Organisation LawCare is the mental health charity for the legal sector, providing free, confidential emotional support and information to people working in law across the UK, the Channel Islands, and the Isle of Man. While our primary focus is on direct support services, we also play a leading role in advocating for improved mental health practices within legal workplaces and driving cultural transformation through education, training, and research. Established in 1997, we have spent almost 30 years supporting legal professionals by offering a safe, confidential, and non-judgemental space to talk, whether individuals are experiencing day-to-day pressures or more complex, enduring challenges. Our team of Champions, over 100 volunteers, and staff bring lived experience of the legal sector, enabling us to provide informed, empathetic support grounded in a deep understanding of the profession s unique demands. We serve all branches of the legal community, including barristers, solicitors, in-house teams, chartered legal executives, and business and support staff. From early-career professionals facing bullying or imposter syndrome to senior leaders managing risk, regulatory pressures, or professional isolation, we are a trusted and independent source of support. In addition to our direct support services - including helpline, live online chat, and email support - we provide peer support and maintain a substantial, regularly updated online library of resources, including articles, personal stories, research, and multimedia content designed to promote mental health awareness and resilience across the sector. We also deliver training on mental wellbeing, management and supervision, vicarious trauma, and the new SRA workplace behaviour standards, and offer online sessions for legal workplaces and organisations to explain the support we provide. By combining frontline service delivery with sector-wide advocacy, LawCare is uniquely positioned at the intersection of individual wellbeing and organisational cultural change. We are supported by a strong, capable team and a committed Board of Trustees, enabling us to continue making a meaningful impact across the legal profession. The Role LawCare is seeking an inspiring and values-led Chief Executive to lead the charity into its next phase of development at a pivotal moment for the legal profession. As the public face and strategic leader of the organisation, the Chief Executive will champion LawCare s mission - ensuring the continued delivery of high-quality, confidential support services while strengthening its voice and influence across a rapidly evolving and increasingly commercial mental health landscape. This is an exciting opportunity to build on strong foundations, guiding a respected and independent charity through a period of significant sector change. Working closely with staff, volunteers, funders and partners, the Chief Executive will drive sustainable growth, deepen impact, and help shape a more compassionate and mentally healthy legal culture for the future. Key Responsibilities Strategic Leadership & Impact Lead delivery of LawCare s forthcoming strategy (2026 onwards), translating vision into measurable impact. Ensure LawCare sharpens its positioning and messaging in a crowded mental health marketplace. Balance direct support services, research, education and influencing work to maximise impact. Identify what the charity should prioritise and where it should collaborate rather than deliver directly. External Relations & Sector Influence Act as the primary ambassador and spokesperson for LawCare across the legal sector in the UK, the Channel Islands, and the Isle of Man. Build and maintain senior relationships with: Professional bodies Regulators Law firms and chambers Legal educators Funders and charitable trusts Speak regularly at conferences, sector events, roundtables and award ceremonies. These are primarily London based, however, there will be occasions where representation is required across England, the Channel Islands and the Isle of Man. Build alliances to influence policy, regulation and workplace practice around mental health and wellbeing. Position LawCare as the authoritative, evidence-informed voice on mental health in law. Service Oversight & Quality Ensure the continued delivery of high-quality, confidential helpline and peer support services. Maintain robust safeguarding, confidentiality and data governance practices. Oversee volunteer recruitment, training and engagement. Ensure services evolve in response to emerging issues (e.g., stress, anxiety, workplace conflict, regulatory pressure, AI-related disruption). Financial Sustainability & Governance Lead financial planning and sustainability, working closely with the Treasurer and Board. Manage relationships with core professional body funders and diversify income streams. Develop compelling funding cases and annual pitches to key stakeholders. Strengthen reserves and long-term financial resilience. Ensure strong governance, compliance and risk management. Support and work closely with the incoming Chair and a refreshed Board. Research, Education & Prevention Build on the impact of the Life in the Law research programme. Promote preventative approaches for firms and educators. Strengthen LawCare s role in vocational education and regulatory conversations. Ensure research informs policy influence and funding opportunities. Organisational Leadership Lead, support and develop a small, experienced and fully remote team. Foster a culture of trust, collaboration, wellbeing and accountability. Provide clarity and reassurance during a period of leadership transition and financial strengthening. Ensure operational efficiency and effective use of technology in a remote environment. The Person LawCare is seeking a credible, strategic and values-driven leader with a deep understanding of the legal profession and the pressures shaping it today. You will bring senior leadership experience, strong commercial and financial acumen, and the ability to balance operational excellence with sector-wide influence. An authentic and compelling ambassador for mental health and wellbeing, you will be an exceptional communicator who builds trust with ease. Emotionally intelligent, resilient and grounded, you will combine empathy with clarity and conviction, guiding the organisation confidently while remaining steadfast in your commitment to improving mental health across the legal community. Essential Professional Background Prior professional experience in the legal sector is required. Experience working in a qualified or regulated professional role is desirable. Deep, intrinsic understanding of the culture, pressures and structural dynamics of the profession. Senior leadership experience with responsibility for strategy, people and budgets. Leadership & Influence Credible, visible and compelling leader with presence. Exceptional communicator - confident public speaker and strong writer. Knowledge of mental health systems, workplace wellbeing or addiction support. Able to influence senior stakeholders and bring sceptical audiences on the journey. A credible ambassador for mental health and wellbeing - knowledge of mental health systems, workplace wellbeing or addiction support. Comfortable operating at Board level. Organisational Capacity Experience managing and motivating high-performing teams (ideally remote). Financial acumen, including budget oversight and income generation. Fundraising experience, particularly with trusts, foundations or membership bodies. Ability to balance operational delivery with strategic influence. Skilled at prioritisation in resource-constrained environments. Personal Qualities Authentic commitment to mental health and wellbeing. Emotionally intelligent, empathetic and values-driven. Resilient and calm under pressure. Able to navigate sensitive conversations with discretion and diplomacy. Desirable Experience within the charity or not-for-profit sector. Experience working with regulators or professional bodies. Understanding of research commissioning or evidence-led advocacy. Further information For further information about LawCare, the scope of the role and the person specification, please download the Candidate Briefing Pack . How to Apply If you are interested in this exciting opportunity, please provide the following with your application: An up to date CV, with the details of two referees (we will not contact them without your prior permission). A supporting statement outlining how you meet the criteria set out in the Person Specification, along with your motivation for applying for the role. Closing date for applications: Monday 30th March 2026 Preliminary interviews with Russam: Wednesday 8th & Thursday 9th April 2026 Interviews with LawCare: Week commencing 20th April 2026 We look forward to receiving your application.

Employer Liaison and Engagement - Lead Officer

Rinova Ltd Tower Hamlets, London

Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. This new key role will support a range of projects across the company, with the option for occasional international travel. About the job Rinova Ltd are currently seeking an Employer Liaison and Engagement Lead Officer to support delivery across a range of funded projects in skills, employability and training. Initially, the role will be focused on two key sectors - hospitality and the creative industries, and both projects will be delivered in the London Borough of Southwark. There will subsequently be an opportunity to support other projects related to skills and requiring employer engagement across London. For the hospitality project, the candidate will work with existing and potential hospitality employers, driving engagement and forging pathways for potential job candidates in the borough of Southwark for opportunities in hospitality roles. The candidate will explore job opportunities for local residents in subsectors such as travel and tourism and the expanding experience economy. In addition the candidate will seek out opportunities for up-skilling local residents who are already in employment. For the creative and cultural programme, the successful candidate will be expected to support the development of a network of a wide range of employers across the creative sector, including but not limited to film, music, literature, theatre, performance, gaming, fashion, arts & crafts. This will require strong stakeholder engagement skills, encouraging participation from employers in steering groups, networking events and contributions to skills and training initiatives. This role would suit someone with experience in employer relations, careers advice, work placements or arranging apprenticeships. We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will be able to identify and engage potential employers, broker and establish ongoing dialogue and good relations with them and find ways for them to assist in forging clear pathways for participants identified within the programmes. They will be expected to present to external partners and stakeholders. The role will be offered on a full-time basis mainly working within the Rinova office and across the Southwark borough, with the opportunity to work remotely on occasions. About us Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders. This is an ideal opportunity for someone that can broker successful partnerships between employers and potential employees and loves supporting individuals to achieve their employment, education and personal goals. Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting. Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful. Interviews: Successful candidates will be advised when the interviews will take place. Job description Employer Engagement, Outreach, & Representation Build, manage and sustain a diverse network of employers across hospitality, (including tourism and the experience economy sector) and creative industries (including film, music, theatre, gaming, fashion, arts and crafts) across the capital. For the creative sector there is a particular emphasis on engaging employers from the London Borough of Southwark. Identify, approach and engage new employers, promoting participation in funded skills and employability programmes. Work with individual employers to identify employment opportunities and provide a brokerage service between local residents and participating employers Broker meaningful opportunities for programme participants, including job vacancies, work experience, placements, mentoring, site visits and employer-led activities. Support colleagues in the provision of quality information, advice and guidance to match local residents to suitable vacancies. Act as the main point of contact for employers, maintaining regular communication and strong working relationships. Encourage and support employer involvement in steering groups, networking events, panels, workshops and training initiatives. Represent Rinova professionally at employer meetings, industry events and stakeholder forums. Deliver presentations to employers and partners to promote projects, explain benefits of engagement and support buy-in. Work closely with internal project teams to align employer engagement with participant needs and programme outcomes. Support employer onboarding, ensuring clarity around expectations, safeguarding, data protection and funded programme requirements. Maintain accurate records of employer engagement, opportunities created and outcomes achieved. Values, Inclusion & Professional Practice Demonstrate empathy, professionalism and cultural awareness when working with employers, participants and partners from diverse backgrounds. Actively promote equality, inclusion and accessibility, ensuring employer engagement supports inclusive recruitment, retention, and progression. Work flexibly across the London Borough of Southwark, including occasional evenings or weekends, and occasional remote working. Contribute positively to Rinova's employee-owned, collaborative culture, sharing learning and supporting team objectives. Uphold Rinova's values and mission, ensuring a participant-centred, partnership-led approach to delivery. Person Specification Please address all points in your supporting statement and give examples Essential Skills, Knowledge and Experience Employer Liaison & Brokerage Skills Experience in recruitment, job brokerage skills, employer engagement, employer liaison or business development within employability, skills or training contexts. Proven ability to identify, approach and build relationships with employers, encouraging sustained engagement. Experience brokering opportunities such as jobs, placements, apprenticeships, work experience or employer-led activities. Ability to manage multiple employer relationships and maintain clear communication and follow-up. Experience of Creative and/or Hospitality Sector Knowledge of, or experience working with, the hospitality, tourism and experience economy and/or creative industries. Understanding of employment pathways, roles and recruitment practices within these sectors. Ability to speak confidently with employers about skills needs, workforce challenges and progression routes. Partnerships, Outreach & Stakeholder Engagement Experience of outreach activity, including engaging employers, partners or stakeholders from diverse backgrounds. Confidence representing an organisation externally and building trust with senior stakeholders. Ability to work collaboratively with partners to achieve shared outcomes. Experience supporting or contributing to employer forums, networking events or stakeholder meetings. Communication, Administration & IT Excellent written and verbal communication skills, with the ability to produce professional reports, evaluations and presentations. Strong organisational skills with the ability to prioritise a varied workload and manage competing demands. High level of IT competence, including Microsoft Office (Word, Excel, PowerPoint) and digital collaboration systems. Experience of managing confidential data and records in line with GDPR requirements. Professional Practice & Values Empathetic, professional and culturally aware when working with diverse participant groups. Strong commitment to equality, inclusion and accessibility in programme delivery. Flexible approach to working, including willingness to work occasional evenings or weekends and travel across London boroughs. Ability to work independently while contributing positively to a collaborative, employee-owned organisation. Strong alignment with Rinova's mission, values and partnership-led approach to social impact. . click apply for full job details

Mar 04, 2026

Seasonal

Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. This new key role will support a range of projects across the company, with the option for occasional international travel. About the job Rinova Ltd are currently seeking an Employer Liaison and Engagement Lead Officer to support delivery across a range of funded projects in skills, employability and training. Initially, the role will be focused on two key sectors - hospitality and the creative industries, and both projects will be delivered in the London Borough of Southwark. There will subsequently be an opportunity to support other projects related to skills and requiring employer engagement across London. For the hospitality project, the candidate will work with existing and potential hospitality employers, driving engagement and forging pathways for potential job candidates in the borough of Southwark for opportunities in hospitality roles. The candidate will explore job opportunities for local residents in subsectors such as travel and tourism and the expanding experience economy. In addition the candidate will seek out opportunities for up-skilling local residents who are already in employment. For the creative and cultural programme, the successful candidate will be expected to support the development of a network of a wide range of employers across the creative sector, including but not limited to film, music, literature, theatre, performance, gaming, fashion, arts & crafts. This will require strong stakeholder engagement skills, encouraging participation from employers in steering groups, networking events and contributions to skills and training initiatives. This role would suit someone with experience in employer relations, careers advice, work placements or arranging apprenticeships. We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will be able to identify and engage potential employers, broker and establish ongoing dialogue and good relations with them and find ways for them to assist in forging clear pathways for participants identified within the programmes. They will be expected to present to external partners and stakeholders. The role will be offered on a full-time basis mainly working within the Rinova office and across the Southwark borough, with the opportunity to work remotely on occasions. About us Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders. This is an ideal opportunity for someone that can broker successful partnerships between employers and potential employees and loves supporting individuals to achieve their employment, education and personal goals. Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting. Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful. Interviews: Successful candidates will be advised when the interviews will take place. Job description Employer Engagement, Outreach, & Representation Build, manage and sustain a diverse network of employers across hospitality, (including tourism and the experience economy sector) and creative industries (including film, music, theatre, gaming, fashion, arts and crafts) across the capital. For the creative sector there is a particular emphasis on engaging employers from the London Borough of Southwark. Identify, approach and engage new employers, promoting participation in funded skills and employability programmes. Work with individual employers to identify employment opportunities and provide a brokerage service between local residents and participating employers Broker meaningful opportunities for programme participants, including job vacancies, work experience, placements, mentoring, site visits and employer-led activities. Support colleagues in the provision of quality information, advice and guidance to match local residents to suitable vacancies. Act as the main point of contact for employers, maintaining regular communication and strong working relationships. Encourage and support employer involvement in steering groups, networking events, panels, workshops and training initiatives. Represent Rinova professionally at employer meetings, industry events and stakeholder forums. Deliver presentations to employers and partners to promote projects, explain benefits of engagement and support buy-in. Work closely with internal project teams to align employer engagement with participant needs and programme outcomes. Support employer onboarding, ensuring clarity around expectations, safeguarding, data protection and funded programme requirements. Maintain accurate records of employer engagement, opportunities created and outcomes achieved. Values, Inclusion & Professional Practice Demonstrate empathy, professionalism and cultural awareness when working with employers, participants and partners from diverse backgrounds. Actively promote equality, inclusion and accessibility, ensuring employer engagement supports inclusive recruitment, retention, and progression. Work flexibly across the London Borough of Southwark, including occasional evenings or weekends, and occasional remote working. Contribute positively to Rinova's employee-owned, collaborative culture, sharing learning and supporting team objectives. Uphold Rinova's values and mission, ensuring a participant-centred, partnership-led approach to delivery. Person Specification Please address all points in your supporting statement and give examples Essential Skills, Knowledge and Experience Employer Liaison & Brokerage Skills Experience in recruitment, job brokerage skills, employer engagement, employer liaison or business development within employability, skills or training contexts. Proven ability to identify, approach and build relationships with employers, encouraging sustained engagement. Experience brokering opportunities such as jobs, placements, apprenticeships, work experience or employer-led activities. Ability to manage multiple employer relationships and maintain clear communication and follow-up. Experience of Creative and/or Hospitality Sector Knowledge of, or experience working with, the hospitality, tourism and experience economy and/or creative industries. Understanding of employment pathways, roles and recruitment practices within these sectors. Ability to speak confidently with employers about skills needs, workforce challenges and progression routes. Partnerships, Outreach & Stakeholder Engagement Experience of outreach activity, including engaging employers, partners or stakeholders from diverse backgrounds. Confidence representing an organisation externally and building trust with senior stakeholders. Ability to work collaboratively with partners to achieve shared outcomes. Experience supporting or contributing to employer forums, networking events or stakeholder meetings. Communication, Administration & IT Excellent written and verbal communication skills, with the ability to produce professional reports, evaluations and presentations. Strong organisational skills with the ability to prioritise a varied workload and manage competing demands. High level of IT competence, including Microsoft Office (Word, Excel, PowerPoint) and digital collaboration systems. Experience of managing confidential data and records in line with GDPR requirements. Professional Practice & Values Empathetic, professional and culturally aware when working with diverse participant groups. Strong commitment to equality, inclusion and accessibility in programme delivery. Flexible approach to working, including willingness to work occasional evenings or weekends and travel across London boroughs. Ability to work independently while contributing positively to a collaborative, employee-owned organisation. Strong alignment with Rinova's mission, values and partnership-led approach to social impact. . click apply for full job details

Regulatory Reporting Manager

High Finance (UK) Limited T/A HFG

External Reporting Manager Permanent Full-Time Hybrid (3 days office / 2 days WFH) Overview A leading global specialty insurer is seeking an External Reporting Manager to join its finance team. This is a key role responsible for delivering accurate, compliant UK legal entity reporting while supporting continuous improvement and strategic finance initiatives. Key Responsibilities Lead preparation of annual UK statutory accounts (solo and consolidated), including analysis and reporting. Oversee monthly consolidations, reconciliations, and performance analysis. Support quarterly reporting to senior leadership, Audit Committee, and Boards. Coordinate annual statutory audits and maintain reporting timetables. Monitor UK entity results, ensuring accurate US GAAP and UK GAAP reporting. Support overseas statutory reporting and branch financials. Partner with internal teams (FP&A, Tax, Controllership) on financial reporting matters. Contribute to regulatory compliance, technical accounting research, and implementation of new reporting requirements. Drive continuous improvement and support finance transformation projects. Skills & Experience Strong insurance accounting knowledge and technical expertise (UK GAAP & US GAAP). Proven experience preparing statutory accounts and financial reports. Experience managing audits and maintaining effective controls. Advanced Excel and strong analytical capability. Experience leading or supporting change within finance functions. Excellent communication, organisation, and problem-solving skills. Good understanding of the London Insurance Market. Personal Attributes Professional, proactive, and detail-oriented. Collaborative and adaptable team player. Strong time management and commitment to high-quality delivery. This role offers the opportunity to contribute to a high-performing finance function within a dynamic insurance environment.

Mar 04, 2026

Full time

External Reporting Manager Permanent Full-Time Hybrid (3 days office / 2 days WFH) Overview A leading global specialty insurer is seeking an External Reporting Manager to join its finance team. This is a key role responsible for delivering accurate, compliant UK legal entity reporting while supporting continuous improvement and strategic finance initiatives. Key Responsibilities Lead preparation of annual UK statutory accounts (solo and consolidated), including analysis and reporting. Oversee monthly consolidations, reconciliations, and performance analysis. Support quarterly reporting to senior leadership, Audit Committee, and Boards. Coordinate annual statutory audits and maintain reporting timetables. Monitor UK entity results, ensuring accurate US GAAP and UK GAAP reporting. Support overseas statutory reporting and branch financials. Partner with internal teams (FP&A, Tax, Controllership) on financial reporting matters. Contribute to regulatory compliance, technical accounting research, and implementation of new reporting requirements. Drive continuous improvement and support finance transformation projects. Skills & Experience Strong insurance accounting knowledge and technical expertise (UK GAAP & US GAAP). Proven experience preparing statutory accounts and financial reports. Experience managing audits and maintaining effective controls. Advanced Excel and strong analytical capability. Experience leading or supporting change within finance functions. Excellent communication, organisation, and problem-solving skills. Good understanding of the London Insurance Market. Personal Attributes Professional, proactive, and detail-oriented. Collaborative and adaptable team player. Strong time management and commitment to high-quality delivery. This role offers the opportunity to contribute to a high-performing finance function within a dynamic insurance environment.

Head of Customer Care Insights

Starling Bank Manchester, Lancashire

Description Location: We're open to the successful candidate being based from either our Cardiff, Manchester or Southampton office. Travel between sites will be required (likely once/twice per month to one other location). Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to: Director of Customer Care Closing date: 10am, Thursday 12th March About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity The Head of Customer Care Insights is a pivotal new role responsible for driving transformative improvements across the entire Customer Care division. This role acts as a central intelligence hub, evaluating performance and customer outcomes across all departments, including the Contact Centre, Complaints, Vulnerability, Financial Ombudsman Service (FOS) activity, and Financial Assistance. The primary objective is to gain a deep understanding of operational realities and customer experiences, translating these insights into actionable strategies that lead to measurable improvements in people, customer, and business outcomes. The successful candidate will be a strategic leader who can not only identify root causes but also champion and evidence the successful implementation of change. Key Responsibilities Proactively analyse data from all customer care departments (Contact Centre, Complaints, Vulnerability, FOS, Financial Assistance) to understand the why behind current performance levels and customer outcomes (e.g., drivers of First Contact Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT . Review and analyse FOS decisions and insights, translating external feedback into necessary internal actions and change strategies to better improve customer outcomes and reduce future escalations. Develop and deliver comprehensive strategies to improve all key customer metrics (e.g., FCR, CSAT) and drive operational efficiencies across the Customer Care division. Lead and execute analysis on customer complaints and operational failure points to identify systemic issues impacting customer experience and business efficiency. Work collaboratively with department heads on the implementation and tracking of improvement initiatives, providing robust evidence that the implemented changes have successfully delivered the intended business, customer, and people improvements. Own the mandate for cost efficiency across the Customer Care area, consistently seeking opportunities for "customer wins" that simultaneously reduce operational expense. Evaluate the current processes and treatment protocols for vulnerable customers to ensure they are delivering consistently correct and fair outcomes, identifying any disparities in treatment. Determine necessary process, policy, and training changes required to enhance the fair treatment of vulnerable customers and work with department heads to successfully implement these changes. Own and maintain the governance framework for Customer Care insights and change initiatives, ensuring accountability, transparency, and adherence to regulatory requirements. Build and maintain strong, collaborative relationships with all Customer Care department heads, Operations teams, and shared services (e.g., Technology, Risk, Product) to facilitate cross-functional implementation of changes. Requirements Behaviours & Competencies: Strategic Storytelling and ability to look at data and find the "so what?" Stakeholder influencing between technical teams and business leaders, with the ability to challenge senior stakeholders' assumptions without burning bridges. A proactive mindset and ability to identify themes and emerging trends Enthusiasm for driving forward efficiency, quality and service improvements with the tenacity to overcome any obstacles. Commercial Acumen, evidenced through prioritisation of improvement initiatives Essential Skills & Experience: Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies. Analytical skills to investigate, collate and evaluate information Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions. Ability to work under pressure and manage competing priorities. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Mar 03, 2026

Full time

Description Location: We're open to the successful candidate being based from either our Cardiff, Manchester or Southampton office. Travel between sites will be required (likely once/twice per month to one other location). Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to: Director of Customer Care Closing date: 10am, Thursday 12th March About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity The Head of Customer Care Insights is a pivotal new role responsible for driving transformative improvements across the entire Customer Care division. This role acts as a central intelligence hub, evaluating performance and customer outcomes across all departments, including the Contact Centre, Complaints, Vulnerability, Financial Ombudsman Service (FOS) activity, and Financial Assistance. The primary objective is to gain a deep understanding of operational realities and customer experiences, translating these insights into actionable strategies that lead to measurable improvements in people, customer, and business outcomes. The successful candidate will be a strategic leader who can not only identify root causes but also champion and evidence the successful implementation of change. Key Responsibilities Proactively analyse data from all customer care departments (Contact Centre, Complaints, Vulnerability, FOS, Financial Assistance) to understand the why behind current performance levels and customer outcomes (e.g., drivers of First Contact Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT . Review and analyse FOS decisions and insights, translating external feedback into necessary internal actions and change strategies to better improve customer outcomes and reduce future escalations. Develop and deliver comprehensive strategies to improve all key customer metrics (e.g., FCR, CSAT) and drive operational efficiencies across the Customer Care division. Lead and execute analysis on customer complaints and operational failure points to identify systemic issues impacting customer experience and business efficiency. Work collaboratively with department heads on the implementation and tracking of improvement initiatives, providing robust evidence that the implemented changes have successfully delivered the intended business, customer, and people improvements. Own the mandate for cost efficiency across the Customer Care area, consistently seeking opportunities for "customer wins" that simultaneously reduce operational expense. Evaluate the current processes and treatment protocols for vulnerable customers to ensure they are delivering consistently correct and fair outcomes, identifying any disparities in treatment. Determine necessary process, policy, and training changes required to enhance the fair treatment of vulnerable customers and work with department heads to successfully implement these changes. Own and maintain the governance framework for Customer Care insights and change initiatives, ensuring accountability, transparency, and adherence to regulatory requirements. Build and maintain strong, collaborative relationships with all Customer Care department heads, Operations teams, and shared services (e.g., Technology, Risk, Product) to facilitate cross-functional implementation of changes. Requirements Behaviours & Competencies: Strategic Storytelling and ability to look at data and find the "so what?" Stakeholder influencing between technical teams and business leaders, with the ability to challenge senior stakeholders' assumptions without burning bridges. A proactive mindset and ability to identify themes and emerging trends Enthusiasm for driving forward efficiency, quality and service improvements with the tenacity to overcome any obstacles. Commercial Acumen, evidenced through prioritisation of improvement initiatives Essential Skills & Experience: Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies. Analytical skills to investigate, collate and evaluate information Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions. Ability to work under pressure and manage competing priorities. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Partner

Spicerhaart Group Ltd. Lichfield, Staffordshire

Overview Location: 1Lichfield (Must live in or around the specific Geographic location) Accountable to: Area Partner What is on offer to you? £50000 to £65000 per year complete on-target earnings. £25000 to £27500 Basic salary per year, dependent on experience. Uncapped commission scheme. A Company Car. Career 'Start-Up' support and bonus structure. Clear Career progression opportunities. Main Purpose of the role: The Spicerhaart group are the UK's leading Independent Estate Agency business. We are investing in the future of Estate Agency and our Partnership model, provides a great opportunity for you to build 'your career - your way'. Partnership provides flexible working to allow you to provide your customers with a personal Estate Agency service and for you to optimise your own work/life balance. If you have a passion for Estate Agency and helping people move, but desire to build your own customer base and work in a local area that you are passionate about, then we want to hear from you. The role will be tailored by you, and your results will be reflected by your marketing flair, sales skills and customer service. Unlike some hybrid or self-employed roles, support for you to succeed is considerable. With local branch hub teams to assist you, central lead management and concierge telephony support. This unique role is for you if you want: Flexibility, through hybrid working. Competitive Salary, Commission and Bonus structure. Career Progression Support, through training, development and lead management Success Do you want something of your own, without being on your own? Then the role of a Spicerhaart Partner could be perfect for you The Role In this FULLY EMPLOYED position Our Partners are given the flexibility of a SELF-EMPLOYED model with full responsibility for becoming the best Estate Agent in their local area. They provide an end-to-end service for their customers from Valuation to Completion of Sale. Support This is Not A Self Employed Position, which means we can provide our Partners with endless support to grow a successful business. This will include from our learning and development team to help you and your business grow, support from a Local Property Centre, the very best Technology and Industry Leading Marketing to help raise your brand awareness locally. Our Partners The best Partners will have an entrepreneurial spirit and desire to want to be the best Estate Agent in their area. They grow their business by building local relationships, being obsessed with business generation, marketing their own personal brand and most importantly offering their customers an experience they can rave about. Benefits This is a home-based role with the security and benefits of an employed status allowing Partners to manage their own diary offering customers support at the time that suits them. Competitive Basic Salary, Uncapped Commission, Profit Share, Company Car / Car Allowance, Pension and some of the best Training and Coaching in the Industry. We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate Proof of Address National Insurance Equal Opportunities At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:

Mar 03, 2026

Full time

Overview Location: 1Lichfield (Must live in or around the specific Geographic location) Accountable to: Area Partner What is on offer to you? £50000 to £65000 per year complete on-target earnings. £25000 to £27500 Basic salary per year, dependent on experience. Uncapped commission scheme. A Company Car. Career 'Start-Up' support and bonus structure. Clear Career progression opportunities. Main Purpose of the role: The Spicerhaart group are the UK's leading Independent Estate Agency business. We are investing in the future of Estate Agency and our Partnership model, provides a great opportunity for you to build 'your career - your way'. Partnership provides flexible working to allow you to provide your customers with a personal Estate Agency service and for you to optimise your own work/life balance. If you have a passion for Estate Agency and helping people move, but desire to build your own customer base and work in a local area that you are passionate about, then we want to hear from you. The role will be tailored by you, and your results will be reflected by your marketing flair, sales skills and customer service. Unlike some hybrid or self-employed roles, support for you to succeed is considerable. With local branch hub teams to assist you, central lead management and concierge telephony support. This unique role is for you if you want: Flexibility, through hybrid working. Competitive Salary, Commission and Bonus structure. Career Progression Support, through training, development and lead management Success Do you want something of your own, without being on your own? Then the role of a Spicerhaart Partner could be perfect for you The Role In this FULLY EMPLOYED position Our Partners are given the flexibility of a SELF-EMPLOYED model with full responsibility for becoming the best Estate Agent in their local area. They provide an end-to-end service for their customers from Valuation to Completion of Sale. Support This is Not A Self Employed Position, which means we can provide our Partners with endless support to grow a successful business. This will include from our learning and development team to help you and your business grow, support from a Local Property Centre, the very best Technology and Industry Leading Marketing to help raise your brand awareness locally. Our Partners The best Partners will have an entrepreneurial spirit and desire to want to be the best Estate Agent in their area. They grow their business by building local relationships, being obsessed with business generation, marketing their own personal brand and most importantly offering their customers an experience they can rave about. Benefits This is a home-based role with the security and benefits of an employed status allowing Partners to manage their own diary offering customers support at the time that suits them. Competitive Basic Salary, Uncapped Commission, Profit Share, Company Car / Car Allowance, Pension and some of the best Training and Coaching in the Industry. We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate Proof of Address National Insurance Equal Opportunities At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:

Category Manager - Plumbing and Heating

Stark Danmark A/S Coventry, Warwickshire

With the support of the Commercial/ Category Director and/or Senior Category Manager, create and lead the business plan for allocated categories of responsibility to drive strategic & tactical growth of the categories to support the delivery of the budgeted sales and profit target.At STARK, one of Northern Europe's leading building materials distributors, we're strengthening our commercial team and looking for Category Managers who know what it takes to support branches, deliver the right product ranges, and build strong supplier partnerships. If you enjoy getting under the skin of your categories, understand the realities of merchanting, and want to make a real impact, this could be the ideal next move.We offer a supportive environment where your expertise is valued, along with a competitive salary, staff discount, life assurance and 34 days' holiday (including bank holidays). You'll also have clear opportunities to grow your career within a progressive, branch-focused organisation. What you'll be doing Working closely with the Commercial/Category Director and Senior Category Manager, you'll lead the business plan for the plumbing and heating categories - shaping strategy, driving sales and margin, and ensuring branches have all the products needed to do the job.This role is central to how we serve our customers. You'll be the "go-to" expert for P&H, influencing everything from supplier agreements to pricing, promotions, and product range development. We currently have vacancies across a number of categories would love to hear from you. What you'll bring Strong experience in category management or procurement within merchanting, construction products, or a related industry. A proven track record of building ranges that meet customer project needs and deliver budgeted commercial results. Confidence negotiating supplier terms based on facts, insight, and strong commercial judgement. A deep understanding of customer needs, market trends and competitor activity. Excellent analytical skills with the ability to turn data into clear, actionable plans. The ability to manage multiple priorities, work under pressure and meet tight deadlines. Strong communication skills, able to engage stakeholders at every level-including presenting to board and supplier leadership. Determination, ownership, and accountability - always focused on delivering improvements for branches, customers, and suppliers. Good IT literacy across Microsoft applications and database systems. Willingness to support, coach and develop junior team members. Key ResponsibilitiesIn this role, you will: Lead the 2-3-year category strategy, ensuring ranges deliver customer project requirements and meet sales and profit targets. Act as the first point of contact for all internal and external stakeholders on your categories. Negotiate and deliver supplier trading agreements aligned to group goals. Deliver clear reporting and insight on category performance, identifying opportunities to improve pricing, promotions, sales, and ranging. Understand and support STARK's sustainability agenda, including responsible sourcing and category impact on emissions, packaging, and product circularity. Partner with STARK UK functions and local branches-helping them make great commercial decisions. Build strong relationships with suppliers and internal teams, adapting your approach to maximise collaboration and results. Support broader commercial projects and continuous improvement activities across the business. Role model safe, sustainable working practices.A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.STARK Building Materials UK comprises 14 brands, including one of the UK's leading builders' merchants Jewson, along with JP Corry and Normans, specialist brands Minster and Jewson Civils Frazer, as well as major timber importer and distributor, International Timber.With over 600 dedicated builders merchant branches and distribution centres, this makes us one of the UK's largest retailers and distributors of building and construction materials.However, more importantly, our dedicated team and the high-quality products we offer make us trusted, expert partners to the industry.Together, we give our customers hassle-free access to the market-leading, sustainable solutions they need to build responsibly for the future.If you'd like to build that future with us, check out our careers page or get in touch.Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.At STARK Building Materials UK, we are known for our building distribution, but in reality, it is our colleagues that drive our business forward. All around the UK, in our branches, warehouses and offices, our team give everything to make building better for our customers.We value our customers, the communities we work in and the colleagues in our team, who collectively build our business to ever greater heights every day.We strive to create a workplace where all colleagues feel safe and empowered to do their best and are comfortable to bring their true selves to work every day.We are proud that we offer all our colleagues a great place to work.

Mar 03, 2026

Full time

With the support of the Commercial/ Category Director and/or Senior Category Manager, create and lead the business plan for allocated categories of responsibility to drive strategic & tactical growth of the categories to support the delivery of the budgeted sales and profit target.At STARK, one of Northern Europe's leading building materials distributors, we're strengthening our commercial team and looking for Category Managers who know what it takes to support branches, deliver the right product ranges, and build strong supplier partnerships. If you enjoy getting under the skin of your categories, understand the realities of merchanting, and want to make a real impact, this could be the ideal next move.We offer a supportive environment where your expertise is valued, along with a competitive salary, staff discount, life assurance and 34 days' holiday (including bank holidays). You'll also have clear opportunities to grow your career within a progressive, branch-focused organisation. What you'll be doing Working closely with the Commercial/Category Director and Senior Category Manager, you'll lead the business plan for the plumbing and heating categories - shaping strategy, driving sales and margin, and ensuring branches have all the products needed to do the job.This role is central to how we serve our customers. You'll be the "go-to" expert for P&H, influencing everything from supplier agreements to pricing, promotions, and product range development. We currently have vacancies across a number of categories would love to hear from you. What you'll bring Strong experience in category management or procurement within merchanting, construction products, or a related industry. A proven track record of building ranges that meet customer project needs and deliver budgeted commercial results. Confidence negotiating supplier terms based on facts, insight, and strong commercial judgement. A deep understanding of customer needs, market trends and competitor activity. Excellent analytical skills with the ability to turn data into clear, actionable plans. The ability to manage multiple priorities, work under pressure and meet tight deadlines. Strong communication skills, able to engage stakeholders at every level-including presenting to board and supplier leadership. Determination, ownership, and accountability - always focused on delivering improvements for branches, customers, and suppliers. Good IT literacy across Microsoft applications and database systems. Willingness to support, coach and develop junior team members. Key ResponsibilitiesIn this role, you will: Lead the 2-3-year category strategy, ensuring ranges deliver customer project requirements and meet sales and profit targets. Act as the first point of contact for all internal and external stakeholders on your categories. Negotiate and deliver supplier trading agreements aligned to group goals. Deliver clear reporting and insight on category performance, identifying opportunities to improve pricing, promotions, sales, and ranging. Understand and support STARK's sustainability agenda, including responsible sourcing and category impact on emissions, packaging, and product circularity. Partner with STARK UK functions and local branches-helping them make great commercial decisions. Build strong relationships with suppliers and internal teams, adapting your approach to maximise collaboration and results. Support broader commercial projects and continuous improvement activities across the business. Role model safe, sustainable working practices.A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.STARK Building Materials UK comprises 14 brands, including one of the UK's leading builders' merchants Jewson, along with JP Corry and Normans, specialist brands Minster and Jewson Civils Frazer, as well as major timber importer and distributor, International Timber.With over 600 dedicated builders merchant branches and distribution centres, this makes us one of the UK's largest retailers and distributors of building and construction materials.However, more importantly, our dedicated team and the high-quality products we offer make us trusted, expert partners to the industry.Together, we give our customers hassle-free access to the market-leading, sustainable solutions they need to build responsibly for the future.If you'd like to build that future with us, check out our careers page or get in touch.Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.At STARK Building Materials UK, we are known for our building distribution, but in reality, it is our colleagues that drive our business forward. All around the UK, in our branches, warehouses and offices, our team give everything to make building better for our customers.We value our customers, the communities we work in and the colleagues in our team, who collectively build our business to ever greater heights every day.We strive to create a workplace where all colleagues feel safe and empowered to do their best and are comfortable to bring their true selves to work every day.We are proud that we offer all our colleagues a great place to work.

Financial Assistance Associate

Starling Bank Cardiff, South Glamorgan

Description About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Salary: The minimum starting salary for this role is £29,000. Working Hours: You will work a 37.5 hour week, with hours between 8am - 8pm Monday - Saturday. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. This advert will close on Friday, 13th March at 5pm. The Opportunity The primary purpose of this role is to support customers and businesses approaching or experiencing financial difficulty by managing multi-channel communications. You will use your judgment to explore individual circumstances and account data, paying particular attention to customers demonstrating signs of vulnerability. By identifying tailored support and signposting where necessary, you will create solutions that deliver positive outcomes for both the customer and Starling. Key Accountabilities Include: Interacting with customers via a variety of channels, including digital messaging and making and receiving calls within our contact centre Speaking with customers and businesses that may be experiencing difficulties (defined as in arrears/excess), exploring individual circumstances and where required, undertaking financial assessments to better understand their financial position Use a range of information available such as account feeds, previous notes and transactional information to accurately articulate the reason for arrears/excess and inform the interaction Demonstrate an ability to identify potential signs of vulnerability, how to record these and signpost to both internal and external teams/organisations that can assist Showing understanding and empathy in our interactions with customers, creating an environment that encourages rapport, defuses tension, builds trust and reflects positively on Starling Using internal resources as a reference point for departmental procedures, a guide for decision making and ultimately the delivery of good outcomes for customers Accurately update systems and records of interactions, ensuring any commitments made to customers are actioned appropriately You will evaluate the full range of available options to agree a way forward based on a shared understanding of the customer's circumstances, providing clear rationale to explain the suitability of your decisions Requirements Behaviours & Competencies: Demonstrate a naturally curious and inquisitive mindset to explore and probe individual circumstances, using these insights to build genuine rapport and trust Apply sound judgment to the information and data gathered, evaluating all available options to agree on a fair way forward Maintain high standards of attention to detail by adhering to departmental processes and post-interaction strategies Take full ownership of your workload with a disciplined desire to manage personal productivity, maximising your availability and multi-channel activity Personal responsibility for your development, actively seeking and acting on feedback to constantly strive for better quality and improved outcomes for customers Skills: Proactively managing customer/business debt by negotiating sustainable, long-term repayment solutions that balance recovery with customer care at the forefront Using active listening and targeted questioning to uncover the root cause of financial hardship and identify the best path forward Approaching sensitive financial conversations with genuine compassion, ensuring every customer feels heard and treated fairly Exercising sound judgment to reach fair, ethical outcomes that align with both regulatory standards and the customer's unique situation Maintaining a calm, professional, and positive demeanour while navigating complex emotive cases and high-pressure environments Ensuring every account history and financial statement is reviewed and updated with total precision to prevent errors Adhering strictly to internal policies and FCA regulations to ensure every interaction is compliant Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Mar 03, 2026

Full time

Description About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Salary: The minimum starting salary for this role is £29,000. Working Hours: You will work a 37.5 hour week, with hours between 8am - 8pm Monday - Saturday. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. This advert will close on Friday, 13th March at 5pm. The Opportunity The primary purpose of this role is to support customers and businesses approaching or experiencing financial difficulty by managing multi-channel communications. You will use your judgment to explore individual circumstances and account data, paying particular attention to customers demonstrating signs of vulnerability. By identifying tailored support and signposting where necessary, you will create solutions that deliver positive outcomes for both the customer and Starling. Key Accountabilities Include: Interacting with customers via a variety of channels, including digital messaging and making and receiving calls within our contact centre Speaking with customers and businesses that may be experiencing difficulties (defined as in arrears/excess), exploring individual circumstances and where required, undertaking financial assessments to better understand their financial position Use a range of information available such as account feeds, previous notes and transactional information to accurately articulate the reason for arrears/excess and inform the interaction Demonstrate an ability to identify potential signs of vulnerability, how to record these and signpost to both internal and external teams/organisations that can assist Showing understanding and empathy in our interactions with customers, creating an environment that encourages rapport, defuses tension, builds trust and reflects positively on Starling Using internal resources as a reference point for departmental procedures, a guide for decision making and ultimately the delivery of good outcomes for customers Accurately update systems and records of interactions, ensuring any commitments made to customers are actioned appropriately You will evaluate the full range of available options to agree a way forward based on a shared understanding of the customer's circumstances, providing clear rationale to explain the suitability of your decisions Requirements Behaviours & Competencies: Demonstrate a naturally curious and inquisitive mindset to explore and probe individual circumstances, using these insights to build genuine rapport and trust Apply sound judgment to the information and data gathered, evaluating all available options to agree on a fair way forward Maintain high standards of attention to detail by adhering to departmental processes and post-interaction strategies Take full ownership of your workload with a disciplined desire to manage personal productivity, maximising your availability and multi-channel activity Personal responsibility for your development, actively seeking and acting on feedback to constantly strive for better quality and improved outcomes for customers Skills: Proactively managing customer/business debt by negotiating sustainable, long-term repayment solutions that balance recovery with customer care at the forefront Using active listening and targeted questioning to uncover the root cause of financial hardship and identify the best path forward Approaching sensitive financial conversations with genuine compassion, ensuring every customer feels heard and treated fairly Exercising sound judgment to reach fair, ethical outcomes that align with both regulatory standards and the customer's unique situation Maintaining a calm, professional, and positive demeanour while navigating complex emotive cases and high-pressure environments Ensuring every account history and financial statement is reviewed and updated with total precision to prevent errors Adhering strictly to internal policies and FCA regulations to ensure every interaction is compliant Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Regional Manager - NE England

Net Recruit

Your Company: A purpose-led organisation committed to sustaining communities by supporting the millions of people and small businesses that rely on cash every day is seeking a Regional Manager to oversee the operation of Banking Hubs across a defined geographic area. The organisation brings colleagues together through a shared mission and is focused on delivering meaningful outcomes for the communities it serves, while fostering a positive and inclusive culture. Your Role and Responsibilities: While in this position your duties may include but are not limited to : Developing and delivering effective stakeholder engagement approaches using appropriate channels Building trusted relationships with local communities, councils, and key stakeholders Planning and coordinating engagement activities and events to raise awareness and build trust Acting as a regional ambassador, ensuring Banking Hubs reflect local community needs Overseeing Banking Hub solutions to ensure they operate in line with the target operating model Building strong collaborative relationships with supply chain partners to ensure effective and efficient network performance Using findings from network inspections to identify local and thematic issues, driving continuous improvement and sharing best practice Working with internal subject matter experts to ensure ongoing compliance with health and safety, legal, regulatory, and contractual requirements Supporting the management of incidents and complaints within the region Engaging with Banking Hub Operators, Customer Liaison teams, and Community Bankers to gather insight into customer experience and areas for improvement Engaging directly with customers to understand service effectiveness Driving continuous improvements to customer service, with a focus on maintaining a market-leading Net Promoter Score (NPS) What You Will Need To Apply: Proven experience in regional or operational management Working knowledge of bank branch or retail management (desirable) Excellent written and verbal communication skills, with the ability to build and maintain strong stakeholder relationships Confidence engaging with customers, Banking Hub staff, and senior external stakeholders Strong attention to detail and excellent organisational skills Ability to remain calm under pressure and manage competing priorities A proactive, self-starting approach with strong problem-solving capability A positive, flexible mindset and comfort working in a fast-changing environment A valid UK driving licence and access to a personal vehicle for business use (mileage reimbursed; business-use insurance required) Ability to work remotely / from home Residence within close proximity to the relevant network area What You Will Get In Return: This role is ideal for an experienced operational leader who enjoys combining community engagement with regional oversight, driving service quality and ensuring effective access to essential banking and cash services.In return, the organisation offers a salary of £46,000 , with offers reflecting experience and capability, alongside the opportunity to work within a purpose-driven organisation where your work delivers tangible benefits to communities and offers the chance to build a meaningful and lasting legacy. If this fantastic opportunity appeals to you then please don't hesitate to contact: Alex Booth - Talent Acquisition Specialist M: E:

Mar 03, 2026

Full time

Your Company: A purpose-led organisation committed to sustaining communities by supporting the millions of people and small businesses that rely on cash every day is seeking a Regional Manager to oversee the operation of Banking Hubs across a defined geographic area. The organisation brings colleagues together through a shared mission and is focused on delivering meaningful outcomes for the communities it serves, while fostering a positive and inclusive culture. Your Role and Responsibilities: While in this position your duties may include but are not limited to : Developing and delivering effective stakeholder engagement approaches using appropriate channels Building trusted relationships with local communities, councils, and key stakeholders Planning and coordinating engagement activities and events to raise awareness and build trust Acting as a regional ambassador, ensuring Banking Hubs reflect local community needs Overseeing Banking Hub solutions to ensure they operate in line with the target operating model Building strong collaborative relationships with supply chain partners to ensure effective and efficient network performance Using findings from network inspections to identify local and thematic issues, driving continuous improvement and sharing best practice Working with internal subject matter experts to ensure ongoing compliance with health and safety, legal, regulatory, and contractual requirements Supporting the management of incidents and complaints within the region Engaging with Banking Hub Operators, Customer Liaison teams, and Community Bankers to gather insight into customer experience and areas for improvement Engaging directly with customers to understand service effectiveness Driving continuous improvements to customer service, with a focus on maintaining a market-leading Net Promoter Score (NPS) What You Will Need To Apply: Proven experience in regional or operational management Working knowledge of bank branch or retail management (desirable) Excellent written and verbal communication skills, with the ability to build and maintain strong stakeholder relationships Confidence engaging with customers, Banking Hub staff, and senior external stakeholders Strong attention to detail and excellent organisational skills Ability to remain calm under pressure and manage competing priorities A proactive, self-starting approach with strong problem-solving capability A positive, flexible mindset and comfort working in a fast-changing environment A valid UK driving licence and access to a personal vehicle for business use (mileage reimbursed; business-use insurance required) Ability to work remotely / from home Residence within close proximity to the relevant network area What You Will Get In Return: This role is ideal for an experienced operational leader who enjoys combining community engagement with regional oversight, driving service quality and ensuring effective access to essential banking and cash services.In return, the organisation offers a salary of £46,000 , with offers reflecting experience and capability, alongside the opportunity to work within a purpose-driven organisation where your work delivers tangible benefits to communities and offers the chance to build a meaningful and lasting legacy. If this fantastic opportunity appeals to you then please don't hesitate to contact: Alex Booth - Talent Acquisition Specialist M: E:

Senior Product Manager - Finance & Controls

Booker Group Wellingborough, Northamptonshire

What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role At Booker, we're strengthening the foundations that help our business run smoothly every day. Our Finance systems and controls are critical to that mission - and we're looking for a Senior Product Manager who can bring structure, clarity and confidence to a complex and fast-evolving landscape As the Senior Product Manager for Finance & Controls, you'll be responsible for building resilience, transparency and assurance across Booker's Finance systems, processes and control environment. This role exists to close knowledge gaps, reduce key-person dependency and create a well-understood, well-documented baseline at a time of significant technology change. You will deep-dive into end-to-end Finance processes, validating how controls operate in practice and focusing on the quality of control evidence and the integrity of key Finance outputs. Working with Finance stakeholders, the controls and compliance community, auditors and outsourced delivery partners, you'll help shape a controlled, auditable and change-ready Finance environment. This is an individual contributor role, where you lead through expertise, structure and influence - bringing clarity where it's needed most. You will be responsible for Build and maintain a clear, documented baseline of Finance processes and controls, defining what "good" looks like and owning control narratives and audit-ready evidence catalogues. Own the Finance controls change-impact approach and remediation backlog, ensuring technology changes are appropriately assessed, controlled and evidenced. Work closely with Finance, compliance teams and auditors to clarify requirements and translate control expectations into practical process and system needs. Provide supplier assurance and constructive challenge to outsourced delivery partners, strengthening testing discipline, quality gates and evidence capture. Standardise and improve key control themes such as segregation of duties, privileged access, interface completeness/accuracy, change controls, payment controls and close/journal controls. Document key Finance interfaces and dependencies - including payments, bank integrations, Finance integrations and reporting flows - improving traceability and change safety You will need Proven experience in product or domain leadership roles across complex, multi-process Finance environments. Strong Finance systems knowledge, with a clear understanding of how end-to-end Finance processes operate in practice. Ability to translate complex Finance, policy and compliance requirements into clear process definitions, documentation and prioritised change. A strong controls mindset, with experience improving auditability, evidence quality and disciplined documentation. Confidence validating how things work in reality, using control evidence, process walkthroughs and data to inform decisions. Understanding of interface and dependency risks in Finance landscapes (e.g., reconciliations, completeness/accuracy, key reports), and the ability to challenge delivery partners effectively. Strong prioritisation, dependency management and outcome tracking skills, with a pragmatic and risk-aware approach to trade-offs. Excellent stakeholder communication and the ability to simplify complex topics for diverse audiences. Curiosity and ambition to broaden scope and ownership as the operating model evolves. About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.<

Mar 03, 2026

Full time

What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role At Booker, we're strengthening the foundations that help our business run smoothly every day. Our Finance systems and controls are critical to that mission - and we're looking for a Senior Product Manager who can bring structure, clarity and confidence to a complex and fast-evolving landscape As the Senior Product Manager for Finance & Controls, you'll be responsible for building resilience, transparency and assurance across Booker's Finance systems, processes and control environment. This role exists to close knowledge gaps, reduce key-person dependency and create a well-understood, well-documented baseline at a time of significant technology change. You will deep-dive into end-to-end Finance processes, validating how controls operate in practice and focusing on the quality of control evidence and the integrity of key Finance outputs. Working with Finance stakeholders, the controls and compliance community, auditors and outsourced delivery partners, you'll help shape a controlled, auditable and change-ready Finance environment. This is an individual contributor role, where you lead through expertise, structure and influence - bringing clarity where it's needed most. You will be responsible for Build and maintain a clear, documented baseline of Finance processes and controls, defining what "good" looks like and owning control narratives and audit-ready evidence catalogues. Own the Finance controls change-impact approach and remediation backlog, ensuring technology changes are appropriately assessed, controlled and evidenced. Work closely with Finance, compliance teams and auditors to clarify requirements and translate control expectations into practical process and system needs. Provide supplier assurance and constructive challenge to outsourced delivery partners, strengthening testing discipline, quality gates and evidence capture. Standardise and improve key control themes such as segregation of duties, privileged access, interface completeness/accuracy, change controls, payment controls and close/journal controls. Document key Finance interfaces and dependencies - including payments, bank integrations, Finance integrations and reporting flows - improving traceability and change safety You will need Proven experience in product or domain leadership roles across complex, multi-process Finance environments. Strong Finance systems knowledge, with a clear understanding of how end-to-end Finance processes operate in practice. Ability to translate complex Finance, policy and compliance requirements into clear process definitions, documentation and prioritised change. A strong controls mindset, with experience improving auditability, evidence quality and disciplined documentation. Confidence validating how things work in reality, using control evidence, process walkthroughs and data to inform decisions. Understanding of interface and dependency risks in Finance landscapes (e.g., reconciliations, completeness/accuracy, key reports), and the ability to challenge delivery partners effectively. Strong prioritisation, dependency management and outcome tracking skills, with a pragmatic and risk-aware approach to trade-offs. Excellent stakeholder communication and the ability to simplify complex topics for diverse audiences. Curiosity and ambition to broaden scope and ownership as the operating model evolves. About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.<

Partner

Spicerhaart Group Ltd. Mansfield, Nottinghamshire

Overview Location: Mansfield (Must live in or around the specific Geographic location) Accountable to: Area Partner What is on offer to you? £50000 to £65000 per year complete on-target earnings. £25000 to £27500 Basic salary per year, dependent on experience. Uncapped commission scheme. A Company Car. Career 'Start-Up' support and bonus structure. Clear Career progression opportunities. Main Purpose of the role: The Spicerhaart group are the UK's leading Independent Estate Agency business. We are investing in the future of Estate Agency and our Partnership model provides a great opportunity for you to build 'your career - your way'. Partnership provides flexible working to allow you to provide your customers with a personal Estate Agency service and for you to optimise your own work/life balance. If you have a passion for Estate Agency and helping people move, but desire to build your own customer base and work in a local area that you are passionate about, then we want to hear from you. The role will be tailored by you, and your results will be reflected by your marketing flair, sales skills and customer service. Unlike some hybrid or self-employed roles, support for you to succeed is considerable. With local branch hub teams to assist you, central lead management and concierge telephony support. This unique role is for you if you want: Flexibility, through hybrid working. Competitive Salary, Commission and Bonus structure. Career Progression Support, through training, development and lead management Success Do you want something of your own, without being on your own? Then the role of a Spicerhaart Partner could be perfect for you The Role: In this FULLY EMPLOYED position our Partners are given the flexibility of a SELF-EMPLOYED model with full responsibility for becoming the best Estate Agent in their local area. They provide an end-to-end service for their customers from Valuation to Completion of Sale. Support: This is Not A Self Employed Position, which means we can provide our Partners with endless support to grow a successful business. This will include from our learning and development team to help you and your business grow, support from a Local Property Centre, the very best Technology and Industry Leading Marketing to help raise your brand awareness locally. Our Partners: The best Partners will have an entrepreneurial spirit and desire to want to be the best Estate Agent in their area. They grow their business by building local relationships, being obsessed with business generation, marketing their own personal brand and most importantly offering their customers an experience they can rave about. Benefits: This is a home-based role with the security and benefits of an employed status allowing Partners to manage their own diary offering customers support at the time that suits them. Competitive Basic Salary, Uncapped Commission, Profit Share, Company Car / Car Allowance, Pension and some of the best Training and Coaching in the Industry. The finer details We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate Proof of Address National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:

Mar 03, 2026

Full time

Overview Location: Mansfield (Must live in or around the specific Geographic location) Accountable to: Area Partner What is on offer to you? £50000 to £65000 per year complete on-target earnings. £25000 to £27500 Basic salary per year, dependent on experience. Uncapped commission scheme. A Company Car. Career 'Start-Up' support and bonus structure. Clear Career progression opportunities. Main Purpose of the role: The Spicerhaart group are the UK's leading Independent Estate Agency business. We are investing in the future of Estate Agency and our Partnership model provides a great opportunity for you to build 'your career - your way'. Partnership provides flexible working to allow you to provide your customers with a personal Estate Agency service and for you to optimise your own work/life balance. If you have a passion for Estate Agency and helping people move, but desire to build your own customer base and work in a local area that you are passionate about, then we want to hear from you. The role will be tailored by you, and your results will be reflected by your marketing flair, sales skills and customer service. Unlike some hybrid or self-employed roles, support for you to succeed is considerable. With local branch hub teams to assist you, central lead management and concierge telephony support. This unique role is for you if you want: Flexibility, through hybrid working. Competitive Salary, Commission and Bonus structure. Career Progression Support, through training, development and lead management Success Do you want something of your own, without being on your own? Then the role of a Spicerhaart Partner could be perfect for you The Role: In this FULLY EMPLOYED position our Partners are given the flexibility of a SELF-EMPLOYED model with full responsibility for becoming the best Estate Agent in their local area. They provide an end-to-end service for their customers from Valuation to Completion of Sale. Support: This is Not A Self Employed Position, which means we can provide our Partners with endless support to grow a successful business. This will include from our learning and development team to help you and your business grow, support from a Local Property Centre, the very best Technology and Industry Leading Marketing to help raise your brand awareness locally. Our Partners: The best Partners will have an entrepreneurial spirit and desire to want to be the best Estate Agent in their area. They grow their business by building local relationships, being obsessed with business generation, marketing their own personal brand and most importantly offering their customers an experience they can rave about. Benefits: This is a home-based role with the security and benefits of an employed status allowing Partners to manage their own diary offering customers support at the time that suits them. Competitive Basic Salary, Uncapped Commission, Profit Share, Company Car / Car Allowance, Pension and some of the best Training and Coaching in the Industry. The finer details We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate Proof of Address National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:

Regional Manager - East Scotland

Net Recruit Edinburgh, Midlothian

Your Company: A purpose-led organisation committed to sustaining communities by supporting the millions of people and small businesses that rely on cash every day is seeking a Regional Manager to oversee the operation of Banking Hubs across East Scotland. The organisation brings colleagues together through a shared mission and is focused on delivering meaningful outcomes for the communities it serves, while fostering a positive and inclusive culture. Your Role and Responsibilities: While in this position your duties may include but are not limited to : Developing and delivering effective stakeholder engagement approaches using appropriate channels Building trusted relationships with local communities, councils, and key stakeholders Planning and coordinating engagement activities and events to raise awareness and build trust Acting as a regional ambassador, ensuring Banking Hubs reflect local community needs Overseeing Banking Hub solutions to ensure they operate in line with the target operating model Building strong collaborative relationships with supply chain partners to ensure effective and efficient network performance Using findings from network inspections to identify local and thematic issues, driving continuous improvement and sharing best practice Working with internal subject matter experts to ensure ongoing compliance with health and safety, legal, regulatory, and contractual requirements Supporting the management of incidents and complaints within the region Engaging with Banking Hub Operators, Customer Liaison teams, and Community Bankers to gather insight into customer experience and areas for improvement Engaging directly with customers to understand service effectiveness Driving continuous improvements to customer service, with a focus on maintaining a market-leading Net Promoter Score (NPS) What You Will Need To Apply: Proven experience in regional or operational management Working knowledge of bank branch or retail management (desirable) Excellent written and verbal communication skills, with the ability to build and maintain strong stakeholder relationships Confidence engaging with customers, Banking Hub staff, and senior external stakeholders Strong attention to detail and excellent organisational skills Ability to remain calm under pressure and manage competing priorities A proactive, self-starting approach with strong problem-solving capability A positive, flexible mindset and comfort working in a fast-changing environment A valid UK driving licence and access to a personal vehicle for business use (mileage reimbursed; business-use insurance required) Ability to work remotely / from home Residence within close proximity to the relevant network area What You Will Get In Return: This role is ideal for an experienced operational leader who enjoys combining community engagement with regional oversight, driving service quality and ensuring effective access to essential banking and cash services.In return, the organisation offers a salary of £46,000 , with offers reflecting experience and capability, alongside the opportunity to work within a purpose-driven organisation where your work delivers tangible benefits to communities and offers the chance to build a meaningful and lasting legacy. If this fantastic opportunity appeals to you then please don't hesitate to contact: Suzi Kocovska - Recruitment Partner M: E:

Mar 03, 2026

Full time

Your Company: A purpose-led organisation committed to sustaining communities by supporting the millions of people and small businesses that rely on cash every day is seeking a Regional Manager to oversee the operation of Banking Hubs across East Scotland. The organisation brings colleagues together through a shared mission and is focused on delivering meaningful outcomes for the communities it serves, while fostering a positive and inclusive culture. Your Role and Responsibilities: While in this position your duties may include but are not limited to : Developing and delivering effective stakeholder engagement approaches using appropriate channels Building trusted relationships with local communities, councils, and key stakeholders Planning and coordinating engagement activities and events to raise awareness and build trust Acting as a regional ambassador, ensuring Banking Hubs reflect local community needs Overseeing Banking Hub solutions to ensure they operate in line with the target operating model Building strong collaborative relationships with supply chain partners to ensure effective and efficient network performance Using findings from network inspections to identify local and thematic issues, driving continuous improvement and sharing best practice Working with internal subject matter experts to ensure ongoing compliance with health and safety, legal, regulatory, and contractual requirements Supporting the management of incidents and complaints within the region Engaging with Banking Hub Operators, Customer Liaison teams, and Community Bankers to gather insight into customer experience and areas for improvement Engaging directly with customers to understand service effectiveness Driving continuous improvements to customer service, with a focus on maintaining a market-leading Net Promoter Score (NPS) What You Will Need To Apply: Proven experience in regional or operational management Working knowledge of bank branch or retail management (desirable) Excellent written and verbal communication skills, with the ability to build and maintain strong stakeholder relationships Confidence engaging with customers, Banking Hub staff, and senior external stakeholders Strong attention to detail and excellent organisational skills Ability to remain calm under pressure and manage competing priorities A proactive, self-starting approach with strong problem-solving capability A positive, flexible mindset and comfort working in a fast-changing environment A valid UK driving licence and access to a personal vehicle for business use (mileage reimbursed; business-use insurance required) Ability to work remotely / from home Residence within close proximity to the relevant network area What You Will Get In Return: This role is ideal for an experienced operational leader who enjoys combining community engagement with regional oversight, driving service quality and ensuring effective access to essential banking and cash services.In return, the organisation offers a salary of £46,000 , with offers reflecting experience and capability, alongside the opportunity to work within a purpose-driven organisation where your work delivers tangible benefits to communities and offers the chance to build a meaningful and lasting legacy. If this fantastic opportunity appeals to you then please don't hesitate to contact: Suzi Kocovska - Recruitment Partner M: E:

Managing Director

MONARCH Diss, Norfolk

Monarch Water are a key part of the Culligan family, sitting in the Household vertical, and known for their expertise in water softening, treatment and filtration. Based inDiss in Norfolk, the team has built a strong reputation for designing and manufacturing high-quality water softeners, filters, and drinking water solutions for both domestic and commercial use. Monarch is one of the UK's leading manufacturers and suppliers of water softeners and filtration products. Their products are sold through a wide network of independent plumbing merchants, wholesalers, and retailers, as well as being trusted by installation professionals up and down the country. The focus is on quality, performance, and keeping things simple for customers, supported by industry leading field service and customer support. As Managing Director at Monarch you will play a pivotal role in steering both strategic and operational initiatives to drive profitable growth in the UK & Ireland water softener market. This role will primarily concentrate on indirect distribution channels, engaging with plumbers' merchants (both national and independent), wholesalers, and retailers. You will take ownership of the P&L, craft the go-to-market strategy, enhance partnerships with third-party distributors, cultivate installer advocacy, and maintain operational excellence across supply, quality, and service. Essential Responsibilities & Focus Areas Strategy & P&L Ownership Own full P&L: revenue growth, gross margin, EBITDA, cash (working capital), and capital allocation. Define a 3 year strategy: category growth, pricing/pack architecture, portfolio positioning (good/better/best), and channel segmentation (national merchants, buying groups, regionals, independents, online). Set annual operating plan (AOP) with clear channel, brand, and product line targets. Design and implement the Strategic Deployment Process plan for Monarch ensuring that the strategy is executed consistently, cross functionally, and measurably, turning high level intentions into real, delivered results. Channel & Customer Leadership Lead national account strategy with top merchants and buying groups; negotiate joint business plans, trading terms, rebates, display investments, and data-sharing. Expand distribution: drive numeric and weighted distribution, new branch activation, and in aisle presence. Manage sell in and sell through: align demand planning, promotions, and merchandising to protect branch-level stock turns. Oversee category management at merchant level: shelf plans, category resets, range rationalisation, pricing ladders. Installer & End-User Demand Generation Build a plumber advocacy engine: training, certified installer programs, loyalty schemes, van signage kits, and referral incentives. Trade marketing: in branch POS, counter days, roadshows, toolbox talks, and merchant staff incentives. Target end user pull: homeowner education (limescale/efficiency benefits), lead-generation partnerships. Commercial Excellence Develop pricing governance: RRP policy, margin waterfalls, promotional calendar, and recovery of inflation through the chain. Establish key account planning, opportunity pipelines, and forecast accuracy (bottom up by chain/region). Monitor and optimise rebate structures to drive profitable mix and adherence to JBPs. Operations, Supply & Quality Ensure OTIF target across key merchants; align S&OP with seasonal trends and promotions. Oversee supplier reliability, component quality, warranty performance (RMA, returns, failure modes). Drive cost-to-serve efficiency: freight, pick/pack, branch delivery performance, minimum order quantities, and refurb/repair loops. Product & Compliance Shape the product roadmap: UK specific features, installer-friendly design, compact footprints, packaging optimised for aisles, and SKU simplicity. Lead sustainability improvements: salt/energy consumption, recycled packaging, and takeback. Customer Service & Technical Support Maintain market-leading tech support and warranty processes, with responsive escalation for merchants and installers. Insight-to-action: convert failure data and NPS feedback into training, product fixes, and FAQ materials. Qualifications Extensive leadership experience and large project management. Pragmatic leadership style focused on execution, leading through Accountability & Performance Cultivates a customer obsessed culture delivering a high quality seamless customer experience Experience in scaling teams and improving delivery outcomes. Effective communicator at Executive and Board levels. Demonstrates high standards of Ethical Conduct, Integrity & Transparency Strong work ethic with a proactive mindset and sense of ownership. Commitment to continuous learning and developing talent. Success in managing a £10million plus revenue business with full P&L responsibility Operational excellence with clear communication and cultural stewardship. Benefits Competitive base salary aligned to market plus bonus 25 days holiday + bank holidays Private Healthcare Plan Life Assurance Car Allowance Part of the Culligan Group, opportunities for international travel, professional development, and engagement with global leaders. Culligan employee discounts and staff incentives

Mar 03, 2026

Full time

Monarch Water are a key part of the Culligan family, sitting in the Household vertical, and known for their expertise in water softening, treatment and filtration. Based inDiss in Norfolk, the team has built a strong reputation for designing and manufacturing high-quality water softeners, filters, and drinking water solutions for both domestic and commercial use. Monarch is one of the UK's leading manufacturers and suppliers of water softeners and filtration products. Their products are sold through a wide network of independent plumbing merchants, wholesalers, and retailers, as well as being trusted by installation professionals up and down the country. The focus is on quality, performance, and keeping things simple for customers, supported by industry leading field service and customer support. As Managing Director at Monarch you will play a pivotal role in steering both strategic and operational initiatives to drive profitable growth in the UK & Ireland water softener market. This role will primarily concentrate on indirect distribution channels, engaging with plumbers' merchants (both national and independent), wholesalers, and retailers. You will take ownership of the P&L, craft the go-to-market strategy, enhance partnerships with third-party distributors, cultivate installer advocacy, and maintain operational excellence across supply, quality, and service. Essential Responsibilities & Focus Areas Strategy & P&L Ownership Own full P&L: revenue growth, gross margin, EBITDA, cash (working capital), and capital allocation. Define a 3 year strategy: category growth, pricing/pack architecture, portfolio positioning (good/better/best), and channel segmentation (national merchants, buying groups, regionals, independents, online). Set annual operating plan (AOP) with clear channel, brand, and product line targets. Design and implement the Strategic Deployment Process plan for Monarch ensuring that the strategy is executed consistently, cross functionally, and measurably, turning high level intentions into real, delivered results. Channel & Customer Leadership Lead national account strategy with top merchants and buying groups; negotiate joint business plans, trading terms, rebates, display investments, and data-sharing. Expand distribution: drive numeric and weighted distribution, new branch activation, and in aisle presence. Manage sell in and sell through: align demand planning, promotions, and merchandising to protect branch-level stock turns. Oversee category management at merchant level: shelf plans, category resets, range rationalisation, pricing ladders. Installer & End-User Demand Generation Build a plumber advocacy engine: training, certified installer programs, loyalty schemes, van signage kits, and referral incentives. Trade marketing: in branch POS, counter days, roadshows, toolbox talks, and merchant staff incentives. Target end user pull: homeowner education (limescale/efficiency benefits), lead-generation partnerships. Commercial Excellence Develop pricing governance: RRP policy, margin waterfalls, promotional calendar, and recovery of inflation through the chain. Establish key account planning, opportunity pipelines, and forecast accuracy (bottom up by chain/region). Monitor and optimise rebate structures to drive profitable mix and adherence to JBPs. Operations, Supply & Quality Ensure OTIF target across key merchants; align S&OP with seasonal trends and promotions. Oversee supplier reliability, component quality, warranty performance (RMA, returns, failure modes). Drive cost-to-serve efficiency: freight, pick/pack, branch delivery performance, minimum order quantities, and refurb/repair loops. Product & Compliance Shape the product roadmap: UK specific features, installer-friendly design, compact footprints, packaging optimised for aisles, and SKU simplicity. Lead sustainability improvements: salt/energy consumption, recycled packaging, and takeback. Customer Service & Technical Support Maintain market-leading tech support and warranty processes, with responsive escalation for merchants and installers. Insight-to-action: convert failure data and NPS feedback into training, product fixes, and FAQ materials. Qualifications Extensive leadership experience and large project management. Pragmatic leadership style focused on execution, leading through Accountability & Performance Cultivates a customer obsessed culture delivering a high quality seamless customer experience Experience in scaling teams and improving delivery outcomes. Effective communicator at Executive and Board levels. Demonstrates high standards of Ethical Conduct, Integrity & Transparency Strong work ethic with a proactive mindset and sense of ownership. Commitment to continuous learning and developing talent. Success in managing a £10million plus revenue business with full P&L responsibility Operational excellence with clear communication and cultural stewardship. Benefits Competitive base salary aligned to market plus bonus 25 days holiday + bank holidays Private Healthcare Plan Life Assurance Car Allowance Part of the Culligan Group, opportunities for international travel, professional development, and engagement with global leaders. Culligan employee discounts and staff incentives

General Manager, Kurt Geiger Footwear, Selfridges London

Kurt Geiger

Kurt Geiger About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism Responsibilities Sales Deliver budgeted sales, contribution, cost control and stock loss to Company agreed targets. Monitor brand performance and sales on a weekly basis and take action in order to improve results. Contribute towards the development of the KG "branded" portfolio in line with consumer demands and business opportunity. Deliver consistency of sales planning for any in store retail events. Use business KG reporting tools in order to drive sales and contribution including brand analysis, best sellers, branch contribution and team and individual productivity. Adopt a commercial, dynamic, positive and imaginative approach to achieving results. Deliver retail "projects" on time and to the required standard, identifying long term strategies and exploiting local and regional trading opportunities. Identify and exploit any commercial opportunity in conjunction with the host store. Schedule and plan staff to ensure maximum floor coverage to maximise all sales opportunities and effective back office management at all times in line with core hours, identifying at risk areas to Group General Manager. Service Drive excellence in service levels in order to deliver "Amazing Service". Review Test shops, create and implement service action plans with team that will ensure our minimum service level is achieved at all times within all departments. Understand the policies and procedures of the company and host store and ensure these are communicated effectively and adhered to by employees. Install a clientele culture increasing ? By being proactive in all platforms of clientelling and selling. Develop and install a clientele culture. Increasing the percentage and proactively selling to customer engagement by incorporating all platforms of clientelling. People Recruit new team members in that best meet our identified personal qualities following Kurt Geiger recruitment process. Lead and coach a team and manage both good and poor performance, identifying and developing top talent to support our Company Succession Plan Communicate KPI's and manage on an on going basis, through performance review and on going evaluation and feedback. Demonstrate effective leadership, motivating and developing the team to deliver against our key business goals. Model the Company competencies, value and beliefs in order to demonstrate the Kurt Geiger culture to customers, management and employees. Ensure the Company disciplinary and grievance procedures are followed as laid out in the Employee handbook in consultation with line management and the HR department. Oversee the management of the absence and sickness procedures in line with Company policy. Visual Merchandising Manage the VM process to ensure in a host store meets we standards of VM presentation, ensuring that guidelines outlined. To undertake any other reasonable duties as requested in order to ensure that the responsibilities of the role are met for the needs of the business. Stock and Administration Maintain the integrity of the store stock file through the effective liaison with the operational management team. Ensure compliance is achieved within all areas of stock management and branch and staff administration. Oversee stock management process to ensure stock take result falls within Company target of +/- 0.3% Take full ownership/accountability of stockrooms in accordance to agreed operational standards. Ownership / Accountability To take complete ownership by delivering business goals and stepping into leadership role in the absence of the line manager across the business outside your direct remit to ensure the business is run operationally round. KPIs Meet sales , profit and control costs in line with Company target. Manage both good and poor performance, review and develop direct reporting staff. Meet targets for staff costs, stock loss and key controls. • Control labour turnover and employee retention to agreed target. Maintain a high level of branch presentation and adhere to Model Store. NPS/ CRM results to exceeds Company's expectations. Qualifications Currently working at Senior Manager within a high turnover business Experience of managing large teams Prior history of P&L accountability and driving bottom line contribution Proven ability to drive performance through people Excellent at building internal and external relationships Background with a fashion forward footwear, accessory or fashion brand - luxury experience preferred Representative of our luxury/fashion forward brand in every way. Benefits Competitive basic salary Generous bonus structure Uniform allowances Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.

Mar 03, 2026

Full time

Kurt Geiger About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism Responsibilities Sales Deliver budgeted sales, contribution, cost control and stock loss to Company agreed targets. Monitor brand performance and sales on a weekly basis and take action in order to improve results. Contribute towards the development of the KG "branded" portfolio in line with consumer demands and business opportunity. Deliver consistency of sales planning for any in store retail events. Use business KG reporting tools in order to drive sales and contribution including brand analysis, best sellers, branch contribution and team and individual productivity. Adopt a commercial, dynamic, positive and imaginative approach to achieving results. Deliver retail "projects" on time and to the required standard, identifying long term strategies and exploiting local and regional trading opportunities. Identify and exploit any commercial opportunity in conjunction with the host store. Schedule and plan staff to ensure maximum floor coverage to maximise all sales opportunities and effective back office management at all times in line with core hours, identifying at risk areas to Group General Manager. Service Drive excellence in service levels in order to deliver "Amazing Service". Review Test shops, create and implement service action plans with team that will ensure our minimum service level is achieved at all times within all departments. Understand the policies and procedures of the company and host store and ensure these are communicated effectively and adhered to by employees. Install a clientele culture increasing ? By being proactive in all platforms of clientelling and selling. Develop and install a clientele culture. Increasing the percentage and proactively selling to customer engagement by incorporating all platforms of clientelling. People Recruit new team members in that best meet our identified personal qualities following Kurt Geiger recruitment process. Lead and coach a team and manage both good and poor performance, identifying and developing top talent to support our Company Succession Plan Communicate KPI's and manage on an on going basis, through performance review and on going evaluation and feedback. Demonstrate effective leadership, motivating and developing the team to deliver against our key business goals. Model the Company competencies, value and beliefs in order to demonstrate the Kurt Geiger culture to customers, management and employees. Ensure the Company disciplinary and grievance procedures are followed as laid out in the Employee handbook in consultation with line management and the HR department. Oversee the management of the absence and sickness procedures in line with Company policy. Visual Merchandising Manage the VM process to ensure in a host store meets we standards of VM presentation, ensuring that guidelines outlined. To undertake any other reasonable duties as requested in order to ensure that the responsibilities of the role are met for the needs of the business. Stock and Administration Maintain the integrity of the store stock file through the effective liaison with the operational management team. Ensure compliance is achieved within all areas of stock management and branch and staff administration. Oversee stock management process to ensure stock take result falls within Company target of +/- 0.3% Take full ownership/accountability of stockrooms in accordance to agreed operational standards. Ownership / Accountability To take complete ownership by delivering business goals and stepping into leadership role in the absence of the line manager across the business outside your direct remit to ensure the business is run operationally round. KPIs Meet sales , profit and control costs in line with Company target. Manage both good and poor performance, review and develop direct reporting staff. Meet targets for staff costs, stock loss and key controls. • Control labour turnover and employee retention to agreed target. Maintain a high level of branch presentation and adhere to Model Store. NPS/ CRM results to exceeds Company's expectations. Qualifications Currently working at Senior Manager within a high turnover business Experience of managing large teams Prior history of P&L accountability and driving bottom line contribution Proven ability to drive performance through people Excellent at building internal and external relationships Background with a fashion forward footwear, accessory or fashion brand - luxury experience preferred Representative of our luxury/fashion forward brand in every way. Benefits Competitive basic salary Generous bonus structure Uniform allowances Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.

Hearing Aid Audiologist, Haslemere & Petersfield

Leightons Opticians and Hearing Care Petersfield, Hampshire

ROLE- Hearing Aid Dispenser LOCATION- Haslemere & Petersfield REPORTS TO- Branch Manager Join our well established team at Leightons Opticians and Hearing Care to contribute towards transforming lives across the U.K. At Leightons, patient care is our top priority and we will empower you with all you need to excel. Enjoy ample time with your patients, autonomy over your schedule, and comprehensive support and training to foster your ongoing development and success. We offer personalised development plans with experts tailored to your specific needs and goals, along with bi-annual Innovation Sessions at our Head Office in Farnham. These sessions provide a platform for you to share your valuable insights on how we can improve, ensuring a fulfilling experience for both our colleagues and customers. As an independent, family-run business, we're not tied to specific hearing aid manufacturers, allowing you to choose the most suitable solutions for your patients. We equip our team with a full range of cutting-edge equipment, including Video Otoscopy, Tympanometry, Speech Testing, REMs, Microsuction, and Irrigation tools, enabling personalised consultations tailored to each individual. Our commitment to training and induction is unparalleled. Experience a thorough three-week initial induction programme, fostering a deep understanding of our ethos, equipment, and service standards. Whether you're transitioning from the NHS or another private practice, our induction ensures you're fully equipped and confident to embark on your clinic journey, including training in wax removal if needed. We host annual conferences which aim to promote continuous learning and innovation in hearing care. This provides a platform for a diverse group of industry professionals to share best practices, new research and technological advancements. Attendees can look forward to a variety of enriching experiences, including interactive workshops and seminars, inspiring guest speakers, valuable networking opportunities, and cutting-edge product exhibits. We celebrate success by recognizing and praising individuals for their accomplishments at company-funded award ceremonies. These events provide an excellent opportunity to connect with colleagues from all areas of the business and celebrate our collective achievements together. With ongoing support from our clinical care team, you'll have opportunities for continuous training and development, ensuring you provide the highest level of care and continually enhance your skills. Benefits: Basic Salary: 42,000 Uncapped Tiered Commission: 10%, 15% and 20% with an OTE of over 75k Quarterly Bonus: 4000 Company Car or Car Allowance Medical Cash Plan Gym Membership Paid Time Off for Volunteering Generous Annual Leave: Includes coverage of commission during your first 25 days Ongoing Development Support Company Funded Events FAQ: Day in the Life: Experience autonomy within a supportive environment, balancing a variety of appointments, including assessments, aftercare, wax removal, and more. HCPC Registration: We welcome applications from those awaiting HCPC registration and will support you where possible to obtain your registration. Relocation: Receive personalised support for relocation plans. We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).

Mar 03, 2026

Full time

ROLE- Hearing Aid Dispenser LOCATION- Haslemere & Petersfield REPORTS TO- Branch Manager Join our well established team at Leightons Opticians and Hearing Care to contribute towards transforming lives across the U.K. At Leightons, patient care is our top priority and we will empower you with all you need to excel. Enjoy ample time with your patients, autonomy over your schedule, and comprehensive support and training to foster your ongoing development and success. We offer personalised development plans with experts tailored to your specific needs and goals, along with bi-annual Innovation Sessions at our Head Office in Farnham. These sessions provide a platform for you to share your valuable insights on how we can improve, ensuring a fulfilling experience for both our colleagues and customers. As an independent, family-run business, we're not tied to specific hearing aid manufacturers, allowing you to choose the most suitable solutions for your patients. We equip our team with a full range of cutting-edge equipment, including Video Otoscopy, Tympanometry, Speech Testing, REMs, Microsuction, and Irrigation tools, enabling personalised consultations tailored to each individual. Our commitment to training and induction is unparalleled. Experience a thorough three-week initial induction programme, fostering a deep understanding of our ethos, equipment, and service standards. Whether you're transitioning from the NHS or another private practice, our induction ensures you're fully equipped and confident to embark on your clinic journey, including training in wax removal if needed. We host annual conferences which aim to promote continuous learning and innovation in hearing care. This provides a platform for a diverse group of industry professionals to share best practices, new research and technological advancements. Attendees can look forward to a variety of enriching experiences, including interactive workshops and seminars, inspiring guest speakers, valuable networking opportunities, and cutting-edge product exhibits. We celebrate success by recognizing and praising individuals for their accomplishments at company-funded award ceremonies. These events provide an excellent opportunity to connect with colleagues from all areas of the business and celebrate our collective achievements together. With ongoing support from our clinical care team, you'll have opportunities for continuous training and development, ensuring you provide the highest level of care and continually enhance your skills. Benefits: Basic Salary: 42,000 Uncapped Tiered Commission: 10%, 15% and 20% with an OTE of over 75k Quarterly Bonus: 4000 Company Car or Car Allowance Medical Cash Plan Gym Membership Paid Time Off for Volunteering Generous Annual Leave: Includes coverage of commission during your first 25 days Ongoing Development Support Company Funded Events FAQ: Day in the Life: Experience autonomy within a supportive environment, balancing a variety of appointments, including assessments, aftercare, wax removal, and more. HCPC Registration: We welcome applications from those awaiting HCPC registration and will support you where possible to obtain your registration. Relocation: Receive personalised support for relocation plans. We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).

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