Client Manager - Accountancy Practice Location: Nantwich, Cheshire Salary: £45,000 - £51,000 + excellent benefits Client Manager - Leadership Opportunity in a Growing Accountancy Practice A highly regarded and growing accountancy practice is seeking an experienced Client Manager to join its expanding team in Nantwich. This is a fantastic opportunity for a qualified ACA / ACCA accountant from a mid to large accountancy firm who is looking to step into a client-facing leadership role with responsibility for managing a client portfolio, leading a team of accountants, and delivering high-quality advisory services. The role is ideal for a strong people manager who enjoys mentoring and developing staff, building strong client relationships, and contributing to the growth and success of a progressive accountancy practice. Key Responsibilities Manage a portfolio of SME and owner-managed business clients across a variety of sectors. Oversee the preparation and review of statutory accounts, management accounts, and financial statements. Deliver high-quality client relationship management and advisory services. Ensure compliance with UK GAAP, statutory reporting requirements, and tax legislation. Act as a trusted advisor to clients, supporting business growth and financial decision making. Provide strong leadership and people management to a team of accountants and trainees - 4 currently. Review work prepared by junior staff including accounts preparation, tax computations, and financial reporting. Offer technical guidance, mentoring, and coaching to support professional development. Foster a culture of continuous learning and high performance within the team. Assist with workflow planning, delegation, and resource allocation to ensure efficient delivery of client work. Identify opportunities for additional advisory services and practice growth within the client portfolio. Support business development and client retention initiatives. Contribute to practice efficiency improvements, systems development, and operational best practice. Requirements Essential ACA or ACCA qualified accountant (or qualified by experience). Minimum 5+ years' experience in an accountancy practice. Experience managing a client portfolio within a mid or large accountancy firm. Strong knowledge of UK GAAP, statutory accounts preparation, and financial reporting. Proven people management or team leadership experience. Excellent communication and client relationship management skills. Ability to manage multiple client deadlines and competing priorities. Benefits The firm offers an excellent benefits package designed to support work-life balance, wellbeing, and long-term career development: Competitive salary £45,000 - £51,000 25 days annual leave + bank holidays Birthday day off Pension scheme Life insurance Health & wellbeing programme Regular company events and team days Strong career progression opportunities Ongoing training and professional development Plus other excellent benefits Location & Commutable Areas The role is based in Nantwich, with commuting access from: Crewe, Stoke-on-Trent, Newcastle-under-Lyme, Sandbach, Congleton, Middlewich, Winsford, Northwich, Chester, Alsager, Holmes Chapel, Whitchurch, Market Drayton, Telford, Shrewsbury, Stafford, Macclesfield, and surrounding Cheshire / Shropshire areas. Candidates within approximately a one hour commute are encouraged to apply. Why Apply? This is an excellent opportunity for a Client Manager, Practice Manager, Senior Accountant, or Portfolio Manager looking to join a progressive and growing accountancy practice where they can lead a team, build strong client relationships, and contribute to the long-term growth of the firm. You will benefit from a supportive culture, excellent benefits, and genuine career progression opportunities within a successful and ambitious practice. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Mar 11, 2026
Full time
Client Manager - Accountancy Practice Location: Nantwich, Cheshire Salary: £45,000 - £51,000 + excellent benefits Client Manager - Leadership Opportunity in a Growing Accountancy Practice A highly regarded and growing accountancy practice is seeking an experienced Client Manager to join its expanding team in Nantwich. This is a fantastic opportunity for a qualified ACA / ACCA accountant from a mid to large accountancy firm who is looking to step into a client-facing leadership role with responsibility for managing a client portfolio, leading a team of accountants, and delivering high-quality advisory services. The role is ideal for a strong people manager who enjoys mentoring and developing staff, building strong client relationships, and contributing to the growth and success of a progressive accountancy practice. Key Responsibilities Manage a portfolio of SME and owner-managed business clients across a variety of sectors. Oversee the preparation and review of statutory accounts, management accounts, and financial statements. Deliver high-quality client relationship management and advisory services. Ensure compliance with UK GAAP, statutory reporting requirements, and tax legislation. Act as a trusted advisor to clients, supporting business growth and financial decision making. Provide strong leadership and people management to a team of accountants and trainees - 4 currently. Review work prepared by junior staff including accounts preparation, tax computations, and financial reporting. Offer technical guidance, mentoring, and coaching to support professional development. Foster a culture of continuous learning and high performance within the team. Assist with workflow planning, delegation, and resource allocation to ensure efficient delivery of client work. Identify opportunities for additional advisory services and practice growth within the client portfolio. Support business development and client retention initiatives. Contribute to practice efficiency improvements, systems development, and operational best practice. Requirements Essential ACA or ACCA qualified accountant (or qualified by experience). Minimum 5+ years' experience in an accountancy practice. Experience managing a client portfolio within a mid or large accountancy firm. Strong knowledge of UK GAAP, statutory accounts preparation, and financial reporting. Proven people management or team leadership experience. Excellent communication and client relationship management skills. Ability to manage multiple client deadlines and competing priorities. Benefits The firm offers an excellent benefits package designed to support work-life balance, wellbeing, and long-term career development: Competitive salary £45,000 - £51,000 25 days annual leave + bank holidays Birthday day off Pension scheme Life insurance Health & wellbeing programme Regular company events and team days Strong career progression opportunities Ongoing training and professional development Plus other excellent benefits Location & Commutable Areas The role is based in Nantwich, with commuting access from: Crewe, Stoke-on-Trent, Newcastle-under-Lyme, Sandbach, Congleton, Middlewich, Winsford, Northwich, Chester, Alsager, Holmes Chapel, Whitchurch, Market Drayton, Telford, Shrewsbury, Stafford, Macclesfield, and surrounding Cheshire / Shropshire areas. Candidates within approximately a one hour commute are encouraged to apply. Why Apply? This is an excellent opportunity for a Client Manager, Practice Manager, Senior Accountant, or Portfolio Manager looking to join a progressive and growing accountancy practice where they can lead a team, build strong client relationships, and contribute to the long-term growth of the firm. You will benefit from a supportive culture, excellent benefits, and genuine career progression opportunities within a successful and ambitious practice. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
About Shufti Shufti is a global leader in AI-powered identity verification (IDV) and anti-money laundering (AML) solutions, offering advanced KYC (Know Your Customer), KYB (Know Your Business) and KYI (Know Your Investor) services that enable businesses to onboard customers securely and meet regulatory requirements. Founded in 2017 and trusted by industry leaders in FinTech, Crypto, Banking, E-commerce, and iGaming, our technology delivers real-time verification in over 240 countries and territories-empowering a safer, fraud free digital world. Position Purpose: The Head of Compliance & Legal Operations is a critical leadership role responsible for building, owning, and defending Shufti Pro's global compliance framework. This role is the company's central control function for regulatory risk, requiring deep integration with our product and commercial strategy. You will also coordinate essential legal and contract administration workflows. We are seeking a builder and an owner, not just a manager, who can operate with high autonomy in our lean, fast paced environment. The Non Negotiables (What You Must Have Done Before): Built or fundamentally reshaped a global compliance program in a fintech, RegTech, crypto adjacent, or technology company serving regulated financial institutions. Hands on experience analyzing and applying regulatory requirements across multiple key jurisdictions (specifically US, UK, EU, and/or Middle East), with a working knowledge of frameworks like US BSA/AML, UK MLRs/FCA handbooks, EU AMLD, GDPR, and an understanding of DORA, MiCA, and crypto asset regulations. Acted as a true control function, with proven experience shaping commercial deals, product features, and market entry decisions from the outset based on regulatory constraints-not just performing post facto risk assessments. Operated successfully in a resource lean environment where you have personally handled legal adjacent or operational tasks beyond a narrow compliance remit. Key Responsibilities: 1. Strategic Compliance Ownership & Build: Design, implement, and own the end to end global compliance framework from the ground up, ensuring it is fully integrated into our product architecture and GTM strategy. Conduct granular regulatory perimeter analysis for new and existing markets, translating complex regulations into actionable, commercially aware requirements for product, sales, and engineering teams. Serve as the definitive internal authority on regulatory risk tolerance. Articulate clear, binary boundaries and provide decisive guidance to leadership, with the authority to shape business decisions. 2. Commercial & Product Partnership: Embed compliance into the product lifecycle and sales process. Review and approve new product features, customer proposals, and commercial structures before commitments are made. Act as a strategic partner to Sales, enabling deal closure by designing compliant solutions and articulating our control environment to enterprise customers and partners. Draft and negotiate compliance related clauses in customer and partner contracts, in close collaboration with the General Counsel. 3. Operational Execution & Control: Establish and run all core compliance operations (policies, training, monitoring, incident management) with a focus on practicality and audit ready documentation. Own the compliance risk register and lead regulatory engagements, including audits, inquiries, and licensing processes. Coordinate legal operations: manage contract lifecycle from intake to execution, maintain legal playbooks, and track tasks to reduce executive load. 4. Leadership & Mindset: Thrive in ambiguity and a flat structure. You will be the primary compliance resource and must be comfortable executing hands on work while setting strategic direction. Foster a culture of regulatory excellence that balances robust risk management with the pace of a high growth technology company. Required Experience & Skills: 8+ years of compliance experience, with the majority gained in technology driven financial services (fintech, payments, crypto, RegTech). Experience at an identity verification provider is a significant plus. Proven track record of building or substantially rebuilding a compliance program, not just maintaining an established one. Expert level knowledge of AML/CFT, Sanctions, and KYC regulations across major jurisdictions. Strong working knowledge of GDPR/data protection as it applies to processing operations. Demonstrated experience acting as a commercial partner and control function. You can point to instances where you directly said "no" or "only this way" to a commercial deal or product launch based on regulatory risk. Experience with contract management and legal operations workflows. Excellent English communication skills, with the ability to command authority with internal teams, customers, and regulators. Relevant certifications (CAMS, ICA, etc.) are preferred.
Mar 11, 2026
Full time
About Shufti Shufti is a global leader in AI-powered identity verification (IDV) and anti-money laundering (AML) solutions, offering advanced KYC (Know Your Customer), KYB (Know Your Business) and KYI (Know Your Investor) services that enable businesses to onboard customers securely and meet regulatory requirements. Founded in 2017 and trusted by industry leaders in FinTech, Crypto, Banking, E-commerce, and iGaming, our technology delivers real-time verification in over 240 countries and territories-empowering a safer, fraud free digital world. Position Purpose: The Head of Compliance & Legal Operations is a critical leadership role responsible for building, owning, and defending Shufti Pro's global compliance framework. This role is the company's central control function for regulatory risk, requiring deep integration with our product and commercial strategy. You will also coordinate essential legal and contract administration workflows. We are seeking a builder and an owner, not just a manager, who can operate with high autonomy in our lean, fast paced environment. The Non Negotiables (What You Must Have Done Before): Built or fundamentally reshaped a global compliance program in a fintech, RegTech, crypto adjacent, or technology company serving regulated financial institutions. Hands on experience analyzing and applying regulatory requirements across multiple key jurisdictions (specifically US, UK, EU, and/or Middle East), with a working knowledge of frameworks like US BSA/AML, UK MLRs/FCA handbooks, EU AMLD, GDPR, and an understanding of DORA, MiCA, and crypto asset regulations. Acted as a true control function, with proven experience shaping commercial deals, product features, and market entry decisions from the outset based on regulatory constraints-not just performing post facto risk assessments. Operated successfully in a resource lean environment where you have personally handled legal adjacent or operational tasks beyond a narrow compliance remit. Key Responsibilities: 1. Strategic Compliance Ownership & Build: Design, implement, and own the end to end global compliance framework from the ground up, ensuring it is fully integrated into our product architecture and GTM strategy. Conduct granular regulatory perimeter analysis for new and existing markets, translating complex regulations into actionable, commercially aware requirements for product, sales, and engineering teams. Serve as the definitive internal authority on regulatory risk tolerance. Articulate clear, binary boundaries and provide decisive guidance to leadership, with the authority to shape business decisions. 2. Commercial & Product Partnership: Embed compliance into the product lifecycle and sales process. Review and approve new product features, customer proposals, and commercial structures before commitments are made. Act as a strategic partner to Sales, enabling deal closure by designing compliant solutions and articulating our control environment to enterprise customers and partners. Draft and negotiate compliance related clauses in customer and partner contracts, in close collaboration with the General Counsel. 3. Operational Execution & Control: Establish and run all core compliance operations (policies, training, monitoring, incident management) with a focus on practicality and audit ready documentation. Own the compliance risk register and lead regulatory engagements, including audits, inquiries, and licensing processes. Coordinate legal operations: manage contract lifecycle from intake to execution, maintain legal playbooks, and track tasks to reduce executive load. 4. Leadership & Mindset: Thrive in ambiguity and a flat structure. You will be the primary compliance resource and must be comfortable executing hands on work while setting strategic direction. Foster a culture of regulatory excellence that balances robust risk management with the pace of a high growth technology company. Required Experience & Skills: 8+ years of compliance experience, with the majority gained in technology driven financial services (fintech, payments, crypto, RegTech). Experience at an identity verification provider is a significant plus. Proven track record of building or substantially rebuilding a compliance program, not just maintaining an established one. Expert level knowledge of AML/CFT, Sanctions, and KYC regulations across major jurisdictions. Strong working knowledge of GDPR/data protection as it applies to processing operations. Demonstrated experience acting as a commercial partner and control function. You can point to instances where you directly said "no" or "only this way" to a commercial deal or product launch based on regulatory risk. Experience with contract management and legal operations workflows. Excellent English communication skills, with the ability to command authority with internal teams, customers, and regulators. Relevant certifications (CAMS, ICA, etc.) are preferred.
Every year, Manchester Airport connects over 28 million passengers with more than 200 destinations across the globe. As the fourth largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs Free parkingSubsidised public transport Huge range of company discounts Free Virtual GP service, available 24 hours a day, 7 days a week Care Concierge service Two volunteering days per year About the role This is an exciting opportunity to work across an interesting and diverse portfolio within the aviation industry, which includes 5 terminals, cargo sheds, residential and rural properties, extending to over 750 leases across Manchester, East Midlands and London Stansted Airport. In this role you will be responsible for the day to day management of various properties across MAG, carrying out c100 lease events of rent reviews, lease renewals, lettings with rental values up to £100,000, and also support on higher value properties. You will implement asset management plans by letting void space, together with completing rent reviews and lease renewals. You will maintain good relationships with tenants and manage their enquiries. You will also support our Head of Investment Assets and our Head of Terminal Property at both MAN & STN working to their Asset Management strategies to maximise both rental income and capital values. What will make you successful in this role? To be successful in this role you will ideally be RICS qualified (or equivalent) with 3+ years in commerical property Management. You will have excellent knowledge of industry standards of process and procedures including quality assurance requirements together with technical expertise. You will be commercially and financially astute with experience of the industrial and office property markets. You will have the ability to influence and negotiate to achieve the most beneficial outcome to MAG with lease contract negotiations, with proven experience communicating effectively at various levels up and down an organisation in a style appropriate to the audience. Equal Opportunities & Reasonable Adjustments At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds. We're also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups. As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process. You can contact the team by emailing Our Colleague Resource Groups include: Women's Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity
Mar 10, 2026
Full time
Every year, Manchester Airport connects over 28 million passengers with more than 200 destinations across the globe. As the fourth largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs Free parkingSubsidised public transport Huge range of company discounts Free Virtual GP service, available 24 hours a day, 7 days a week Care Concierge service Two volunteering days per year About the role This is an exciting opportunity to work across an interesting and diverse portfolio within the aviation industry, which includes 5 terminals, cargo sheds, residential and rural properties, extending to over 750 leases across Manchester, East Midlands and London Stansted Airport. In this role you will be responsible for the day to day management of various properties across MAG, carrying out c100 lease events of rent reviews, lease renewals, lettings with rental values up to £100,000, and also support on higher value properties. You will implement asset management plans by letting void space, together with completing rent reviews and lease renewals. You will maintain good relationships with tenants and manage their enquiries. You will also support our Head of Investment Assets and our Head of Terminal Property at both MAN & STN working to their Asset Management strategies to maximise both rental income and capital values. What will make you successful in this role? To be successful in this role you will ideally be RICS qualified (or equivalent) with 3+ years in commerical property Management. You will have excellent knowledge of industry standards of process and procedures including quality assurance requirements together with technical expertise. You will be commercially and financially astute with experience of the industrial and office property markets. You will have the ability to influence and negotiate to achieve the most beneficial outcome to MAG with lease contract negotiations, with proven experience communicating effectively at various levels up and down an organisation in a style appropriate to the audience. Equal Opportunities & Reasonable Adjustments At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds. We're also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups. As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process. You can contact the team by emailing Our Colleague Resource Groups include: Women's Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity
Property Manager Residential Lettings Full Time Approx. 38 hours per week (including alternate Saturdays) Salary: £29,000 Atherstone A well-established and respected property agency is seeking an experienced Residential Property Manager to join their lettings team in the Midlands. The company has a long heritage supporting homeowners, landlords, and landowners and offers a broad range of property services including sales, lettings, surveying, land agency, auctions, and valuations. With multiple regional offices and a strong reputation in the market, they provide professional services to clients across the Midlands and further afield. The Role This position focuses on the day-to-day management of a residential property portfolio, ensuring landlords and tenants receive a professional and responsive service. Typical responsibilities include: Conducting routine property inspections and preparing reports Liaising with landlords and tenants regarding maintenance and tenancy matters Arranging and coordinating maintenance works with contractors Ensuring compliance with gas, electrical, and safety certification requirements Completing property inventories and final inspections Handling lettings enquiries and registering prospective tenants Arranging and carrying out property viewings The role is varied and requires strong organisation, communication, and problem-solving skills. The successful candidate will work closely with the Lettings Manager and act as a key point of contact for managed landlords. Candidate Profile Previous experience in residential property management (essential) Strong communication and interpersonal skills Comfortable using property management software (experience with ALTO or similar systems beneficial) Highly organised, proactive, and detail-focused Full UK driving licence and access to a vehicle Able to work both independently and as part of a team Flexible to work alternate Saturdays Package Basic salary of £29,000 25 days annual leave, increasing with service Birthday day off Pension scheme Life assurance cover Incentive scheme linked to customer reviews Employee assistance programme including 24/7 GP and dental access Mileage paid in line with HMRC guidelines Interested? Please send CV to Gary Simpson
Mar 10, 2026
Full time
Property Manager Residential Lettings Full Time Approx. 38 hours per week (including alternate Saturdays) Salary: £29,000 Atherstone A well-established and respected property agency is seeking an experienced Residential Property Manager to join their lettings team in the Midlands. The company has a long heritage supporting homeowners, landlords, and landowners and offers a broad range of property services including sales, lettings, surveying, land agency, auctions, and valuations. With multiple regional offices and a strong reputation in the market, they provide professional services to clients across the Midlands and further afield. The Role This position focuses on the day-to-day management of a residential property portfolio, ensuring landlords and tenants receive a professional and responsive service. Typical responsibilities include: Conducting routine property inspections and preparing reports Liaising with landlords and tenants regarding maintenance and tenancy matters Arranging and coordinating maintenance works with contractors Ensuring compliance with gas, electrical, and safety certification requirements Completing property inventories and final inspections Handling lettings enquiries and registering prospective tenants Arranging and carrying out property viewings The role is varied and requires strong organisation, communication, and problem-solving skills. The successful candidate will work closely with the Lettings Manager and act as a key point of contact for managed landlords. Candidate Profile Previous experience in residential property management (essential) Strong communication and interpersonal skills Comfortable using property management software (experience with ALTO or similar systems beneficial) Highly organised, proactive, and detail-focused Full UK driving licence and access to a vehicle Able to work both independently and as part of a team Flexible to work alternate Saturdays Package Basic salary of £29,000 25 days annual leave, increasing with service Birthday day off Pension scheme Life assurance cover Incentive scheme linked to customer reviews Employee assistance programme including 24/7 GP and dental access Mileage paid in line with HMRC guidelines Interested? Please send CV to Gary Simpson
Customer Experience Manager - St James, Edinburgh Customer Experience Manager - St James, Edinburgh Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As Customer Experience Manager for your store, you'll play a defining role in shaping how customers discover, engage with and fall in love with SEPHORA. From the moment the doors open, you'll bring our bold, inclusive and customer obsessed spirit to life-leading the customer experience strategy for one of the most exciting stores in our UK expansion. You'll inspire and develop a high performing team, elevating service standards, coaching through live moments on the floor, and ensuring every customer enjoys a personalised, seamless and unforgettable experience. Working closely with your Beauty Department Managers and cast members, you'll help create immersive beauty moments, bringing storytelling, services and brand experiences together under one roof. If you thrive in a fast paced, high growth environment and love shaping new concepts, building confident teams and creating standout customer journeys, this is your moment to make a meaningful impact from day one. What you'll be doing You'll lead the store across strategy, commercial excellence, service and people, including: Craft an omni immersive customer experience vision for your store, partnering cross functionally to position SEPHORA as the ultimate beauty destination. Use CRM and customer insights to build long term relationships and tailor personalised, high impact customer journeys. Innovate beauty services, classes and experiential moments that deepen engagement and elevate Sephora's service reputation. Analyse key service and satisfaction metrics to identify opportunities and drive continuous improvement across the store. Respond quickly to customer feedback with targeted initiatives that strengthen satisfaction and loyalty. Partner with the Beauty Hub to deliver cohesive, seamless and memorable service experiences across all touchpoints. Develop and deliver training that builds expertise across Makeup, Skincare, Fragrance and Services, raising capability and confidence. Foster a collaborative, high performing team culture through coaching, knowledge sharing and strong communication. Drive a high performance mindset, using sales insights to shape strategic initiatives, promotions and Beauty Hub activation. Collaborate with brands and Marketing to co create compelling events, masterclasses and in store moments that enhance both customer experience and commercial results. Lead performance conversations, support scheduling needs and partner with Recruitment to attract and onboard top talent. Use analytics across sales and service to inform future planning and optimise both experience and business outcomes. What you'll bring You'll be an inspiring leader with a passion for people, experience and service excellence. You will also bring: Proven experience in customer experience management, ideally within retail or beauty. Strong leadership skills with the ability to motivate and empower diverse teams. Excellent communication and interpersonal strengths. Knowledge of omnichannel experience, CRM tools and customer centric service design. Familiarity with beauty services and industry trends. Strong analytical and problem solving skills, with confidence using data to drive decisions. Ability to work collaboratively with cross functional teams. Proficiency in MS Office and related systems. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
Mar 10, 2026
Full time
Customer Experience Manager - St James, Edinburgh Customer Experience Manager - St James, Edinburgh Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As Customer Experience Manager for your store, you'll play a defining role in shaping how customers discover, engage with and fall in love with SEPHORA. From the moment the doors open, you'll bring our bold, inclusive and customer obsessed spirit to life-leading the customer experience strategy for one of the most exciting stores in our UK expansion. You'll inspire and develop a high performing team, elevating service standards, coaching through live moments on the floor, and ensuring every customer enjoys a personalised, seamless and unforgettable experience. Working closely with your Beauty Department Managers and cast members, you'll help create immersive beauty moments, bringing storytelling, services and brand experiences together under one roof. If you thrive in a fast paced, high growth environment and love shaping new concepts, building confident teams and creating standout customer journeys, this is your moment to make a meaningful impact from day one. What you'll be doing You'll lead the store across strategy, commercial excellence, service and people, including: Craft an omni immersive customer experience vision for your store, partnering cross functionally to position SEPHORA as the ultimate beauty destination. Use CRM and customer insights to build long term relationships and tailor personalised, high impact customer journeys. Innovate beauty services, classes and experiential moments that deepen engagement and elevate Sephora's service reputation. Analyse key service and satisfaction metrics to identify opportunities and drive continuous improvement across the store. Respond quickly to customer feedback with targeted initiatives that strengthen satisfaction and loyalty. Partner with the Beauty Hub to deliver cohesive, seamless and memorable service experiences across all touchpoints. Develop and deliver training that builds expertise across Makeup, Skincare, Fragrance and Services, raising capability and confidence. Foster a collaborative, high performing team culture through coaching, knowledge sharing and strong communication. Drive a high performance mindset, using sales insights to shape strategic initiatives, promotions and Beauty Hub activation. Collaborate with brands and Marketing to co create compelling events, masterclasses and in store moments that enhance both customer experience and commercial results. Lead performance conversations, support scheduling needs and partner with Recruitment to attract and onboard top talent. Use analytics across sales and service to inform future planning and optimise both experience and business outcomes. What you'll bring You'll be an inspiring leader with a passion for people, experience and service excellence. You will also bring: Proven experience in customer experience management, ideally within retail or beauty. Strong leadership skills with the ability to motivate and empower diverse teams. Excellent communication and interpersonal strengths. Knowledge of omnichannel experience, CRM tools and customer centric service design. Familiarity with beauty services and industry trends. Strong analytical and problem solving skills, with confidence using data to drive decisions. Ability to work collaboratively with cross functional teams. Proficiency in MS Office and related systems. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
A Leading Public Sector Organisation is looking for a Head of Commercial to join their team based in Nottingham. The main objective of the role is to lead and further develop a medium sized commercial delivery team. Key duties will include: Lead and further develop a medium sized commercial delivery team. Manage client, contractor and consultancy relationships from inception to aftercare. Ensure contractors and consultancies are accountable and deliver against agreed commitments. Interface with customers to resolve technical and contractual challenges with projects. Deliver various performance improvement and supplier relationship management (SRM) initiatives. Part of senior leadership team, supporting the Director of Framework with delivering the company strategy. Support with work winning and business development activities from time to time. Why Apply This is a fantastic opportunity to help run a market leading public sector organisation in their sector. You will be part of the senior leadership team, helping Directors to develop and deliver the company commercial strategy. This is an ideal opportunity for a senior commercial / procurement professional who is looking for a career change, whilst still remaining within the construction industry. This is a highly visible role, where you will be continuously interfacing with Senior Directors and Board Members from many of the UK's largest Construction Contractors, and Consultancies. Further Details Managing a wide variety of construction contractor and consultancy relationships, who will be delivering major projects, beyond £100m on a 4+2 year frameworks. Frameworks across construction and infrastructure new build and refurbishment projects, for many different public sector organisations, including local authorities, county councils, housing associations, healthcare, education and defence. Lead and develop a medium sized commercial team of 10 framework management personnel, including 3 direct reports. Candidate Requirements You'll have at least 10 years experience working for a leading construction contractor or cost consultancy, with experience of delivering frameworks or £50m+ projects. You'll have experience of facing off to external customers, with a track record of successfully delivering their commercial or procurement requirements. You'll have many years experience negotiating and / or commercially managing NEC contracts. You'll be working as a Head of Commercial / Procurement, or as a Senior Commercial / Procurement Manager looking for progression, with strong experience of managing construction main contractors or subcontractors. To be successful in this position you will have strong gravitas, leadership and presenting skills to ensure you operate at the appropriate level when developing your team and contributing to senior leadership meetings. To be successful in this position you will have high levels of drive and energy to ensure frameworks are successful, deliver value for money and a strong social legacy for clients. Should you wish to discuss your fit to these candidate requirements please contact the vacancy manager and quote the assignment reference number under the job title.
Mar 10, 2026
Full time
A Leading Public Sector Organisation is looking for a Head of Commercial to join their team based in Nottingham. The main objective of the role is to lead and further develop a medium sized commercial delivery team. Key duties will include: Lead and further develop a medium sized commercial delivery team. Manage client, contractor and consultancy relationships from inception to aftercare. Ensure contractors and consultancies are accountable and deliver against agreed commitments. Interface with customers to resolve technical and contractual challenges with projects. Deliver various performance improvement and supplier relationship management (SRM) initiatives. Part of senior leadership team, supporting the Director of Framework with delivering the company strategy. Support with work winning and business development activities from time to time. Why Apply This is a fantastic opportunity to help run a market leading public sector organisation in their sector. You will be part of the senior leadership team, helping Directors to develop and deliver the company commercial strategy. This is an ideal opportunity for a senior commercial / procurement professional who is looking for a career change, whilst still remaining within the construction industry. This is a highly visible role, where you will be continuously interfacing with Senior Directors and Board Members from many of the UK's largest Construction Contractors, and Consultancies. Further Details Managing a wide variety of construction contractor and consultancy relationships, who will be delivering major projects, beyond £100m on a 4+2 year frameworks. Frameworks across construction and infrastructure new build and refurbishment projects, for many different public sector organisations, including local authorities, county councils, housing associations, healthcare, education and defence. Lead and develop a medium sized commercial team of 10 framework management personnel, including 3 direct reports. Candidate Requirements You'll have at least 10 years experience working for a leading construction contractor or cost consultancy, with experience of delivering frameworks or £50m+ projects. You'll have experience of facing off to external customers, with a track record of successfully delivering their commercial or procurement requirements. You'll have many years experience negotiating and / or commercially managing NEC contracts. You'll be working as a Head of Commercial / Procurement, or as a Senior Commercial / Procurement Manager looking for progression, with strong experience of managing construction main contractors or subcontractors. To be successful in this position you will have strong gravitas, leadership and presenting skills to ensure you operate at the appropriate level when developing your team and contributing to senior leadership meetings. To be successful in this position you will have high levels of drive and energy to ensure frameworks are successful, deliver value for money and a strong social legacy for clients. Should you wish to discuss your fit to these candidate requirements please contact the vacancy manager and quote the assignment reference number under the job title.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 09, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 09, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
CONTRACT TYPE: 15 MONTHS FIXED TERM CONTRACT (MATERNITY COVER) REPORTING TO: OPERATIONS DIRECTOR LOCATION: LONDON Know where Brazil is on the map? Good. Know what a coconut looks like? Even better! Are you hard-working with a passion for GROWTH and a go-getter personality? YOU'RE HIRED. Well, not quite Vita Coco, the pioneer in coconut water and the selling coconut water in the UK and US, is a passionate, fun-loving brand in one of the world's fastest-growing categories. Beyond its impressive natural hydration and functional benefits, Vita Coco has built a real following in popular culture with celebrities, professional athletes, top-selling musicians, and many more. With our Global Head Office in New York & our Supply Chain division in Singapore, the London-based business is responsible for developing the EMEA market. We're a dynamic business that has created one of the most successful new subcategories in healthy non- alcoholic beverages driving our wider ambition to become a truly sustainable 'better for you' beverage company with Vita Coco leading all things coconut. In 2021 we completed our IPO on the NASDAQ market and now trade under COCO and in 2019 we are really proud to have received our B-Corp certification and be an active player in the movement of using business as a force for good across our environmental, community, and employee footprint. We're now looking for a charismatic, ambitious, and results orientated Senior Quality & Technical Manager for EMEA to be part of the operations. The Senior Technical and Quality Manager will lead quality, technical and regulatory work across the UK, EU and Middle East. Working closely with global colleagues in the US and Singapore, contract manufacturers, suppliers, and key customers, you will act as the regional quality lead, safeguarding brand integrity and supporting innovation and growth across EMEA. Quality & Technical Leadership Take ownership of QA, technical and regulatory activities across EMEA. Shape and deliver the regional quality plan in line with global standards. Spot risks early across the product lifecycle and put practical solutions in place. Lead continuous improvement across product quality, packaging and supply chain controls. Step in when needed to manage incident withdrawals/recalls or regulatory inspections. Manage and support a Quality Technologist. Regulatory Compliance & Certifications Ensure full compliance with UK, EU and Middle East regulatory requirements. Manage product certifications including Organic, Vegan, BRC A&B, EQM and relevant regulatory submissions. Oversee label compliance across EMEA markets, ensuring accuracy and regulatory alignment. Maintain strong working relationships with regulatory authorities and certification bodies. Provide regulatory guidance to commercial and innovation teams. Manufacturing & Suppliers Own quality relationships with contract manufacturers and co-packers Oversee quality standards at manufacturing sites and warehouses. Carry out supplier and co-manufacturer audits. Track performance and dive corrective and preventative actions where needed. Product development & innovation Provide technical leadership on new product development in the region. Support feasibility, validation and regulatory approval during development. Work closely with R&D, Operations and Commercial teams to build quality in from day one. Lead quality oversight of Private Label projects from concept to launch. Customers & Consumers Act as the senior technical contact for key customers. Provide specifications, technical documentation and regulatory assurances Oversee consumer complaints, ensuring strong root cause analysis and preventative action. Support customer audits and retailer technical reviews. Systems & governance Lead internal quality audits. Maintain clear, effective documentation and reporting systems. Ensure robust traceability, complaint handling and CAPA processes. Champion a culture where quality is everyone's responsibility. The job description is not exhaustive, and the post holder will be required to undertake other duties in line with their ability and the changing needs of the business. Preferred knowledge skills & Experience Bachelor's degree in Food Science, Food Technology, Engineering, Microbiology or related technical discipline. 5-8+ years' experience in quality management within the food or beverage industry. Strong working knowledge of EMEA food regulatory frameworks. Experience managing contract manufacturers and supplier audits. Experience with Tetra Pak and aseptic filling systems is highly desirable. Working knowledge of HACCP, ISO standards and quality management systems. Proven ability to manage cross-functional stakeholders and international teams. Proficient in Microsoft Excel, SAP and LIMS systems. Experience with third party auditors (FSSC, BRC a plus). Ability to work with and in different cultures and has proven very strong intercultural skills in the past. Demonstrated ability to translate strategic vision into an executable plan and then get the plan done. Good organizational, documentation and strong project management skills. Advanced statistical analysis skills Entrepreneurial with a self-starter mentality; creates their own urgency. Available to work extended hours to meet critical deadlines. Available for international and domestic travel. COCO PERKS 30 days holiday and Birthday off! 5 Volunteer days Competitive pension 8% ER / 10% EE 3 days a week in the office Flexible hours + early Friday finish Fresh fruit, snacks and office lunch provided Free Vita Coco Products Vitality Private Healthcare ClassPass credits Dog friendly office The Vita Coco Company is committed to the principles of equal employment. We believe in building a diverse and inclusive culture and a positive employee experience and are dedicated to equal employment opportunities regardless of race, including colour, nationality, ethnic or national origin, age, disability, gender or gender reassignment, religion or belief, sex or sexual orientation, marital/civil partnership, pregnancy, and maternity. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process
Mar 08, 2026
Full time
CONTRACT TYPE: 15 MONTHS FIXED TERM CONTRACT (MATERNITY COVER) REPORTING TO: OPERATIONS DIRECTOR LOCATION: LONDON Know where Brazil is on the map? Good. Know what a coconut looks like? Even better! Are you hard-working with a passion for GROWTH and a go-getter personality? YOU'RE HIRED. Well, not quite Vita Coco, the pioneer in coconut water and the selling coconut water in the UK and US, is a passionate, fun-loving brand in one of the world's fastest-growing categories. Beyond its impressive natural hydration and functional benefits, Vita Coco has built a real following in popular culture with celebrities, professional athletes, top-selling musicians, and many more. With our Global Head Office in New York & our Supply Chain division in Singapore, the London-based business is responsible for developing the EMEA market. We're a dynamic business that has created one of the most successful new subcategories in healthy non- alcoholic beverages driving our wider ambition to become a truly sustainable 'better for you' beverage company with Vita Coco leading all things coconut. In 2021 we completed our IPO on the NASDAQ market and now trade under COCO and in 2019 we are really proud to have received our B-Corp certification and be an active player in the movement of using business as a force for good across our environmental, community, and employee footprint. We're now looking for a charismatic, ambitious, and results orientated Senior Quality & Technical Manager for EMEA to be part of the operations. The Senior Technical and Quality Manager will lead quality, technical and regulatory work across the UK, EU and Middle East. Working closely with global colleagues in the US and Singapore, contract manufacturers, suppliers, and key customers, you will act as the regional quality lead, safeguarding brand integrity and supporting innovation and growth across EMEA. Quality & Technical Leadership Take ownership of QA, technical and regulatory activities across EMEA. Shape and deliver the regional quality plan in line with global standards. Spot risks early across the product lifecycle and put practical solutions in place. Lead continuous improvement across product quality, packaging and supply chain controls. Step in when needed to manage incident withdrawals/recalls or regulatory inspections. Manage and support a Quality Technologist. Regulatory Compliance & Certifications Ensure full compliance with UK, EU and Middle East regulatory requirements. Manage product certifications including Organic, Vegan, BRC A&B, EQM and relevant regulatory submissions. Oversee label compliance across EMEA markets, ensuring accuracy and regulatory alignment. Maintain strong working relationships with regulatory authorities and certification bodies. Provide regulatory guidance to commercial and innovation teams. Manufacturing & Suppliers Own quality relationships with contract manufacturers and co-packers Oversee quality standards at manufacturing sites and warehouses. Carry out supplier and co-manufacturer audits. Track performance and dive corrective and preventative actions where needed. Product development & innovation Provide technical leadership on new product development in the region. Support feasibility, validation and regulatory approval during development. Work closely with R&D, Operations and Commercial teams to build quality in from day one. Lead quality oversight of Private Label projects from concept to launch. Customers & Consumers Act as the senior technical contact for key customers. Provide specifications, technical documentation and regulatory assurances Oversee consumer complaints, ensuring strong root cause analysis and preventative action. Support customer audits and retailer technical reviews. Systems & governance Lead internal quality audits. Maintain clear, effective documentation and reporting systems. Ensure robust traceability, complaint handling and CAPA processes. Champion a culture where quality is everyone's responsibility. The job description is not exhaustive, and the post holder will be required to undertake other duties in line with their ability and the changing needs of the business. Preferred knowledge skills & Experience Bachelor's degree in Food Science, Food Technology, Engineering, Microbiology or related technical discipline. 5-8+ years' experience in quality management within the food or beverage industry. Strong working knowledge of EMEA food regulatory frameworks. Experience managing contract manufacturers and supplier audits. Experience with Tetra Pak and aseptic filling systems is highly desirable. Working knowledge of HACCP, ISO standards and quality management systems. Proven ability to manage cross-functional stakeholders and international teams. Proficient in Microsoft Excel, SAP and LIMS systems. Experience with third party auditors (FSSC, BRC a plus). Ability to work with and in different cultures and has proven very strong intercultural skills in the past. Demonstrated ability to translate strategic vision into an executable plan and then get the plan done. Good organizational, documentation and strong project management skills. Advanced statistical analysis skills Entrepreneurial with a self-starter mentality; creates their own urgency. Available to work extended hours to meet critical deadlines. Available for international and domestic travel. COCO PERKS 30 days holiday and Birthday off! 5 Volunteer days Competitive pension 8% ER / 10% EE 3 days a week in the office Flexible hours + early Friday finish Fresh fruit, snacks and office lunch provided Free Vita Coco Products Vitality Private Healthcare ClassPass credits Dog friendly office The Vita Coco Company is committed to the principles of equal employment. We believe in building a diverse and inclusive culture and a positive employee experience and are dedicated to equal employment opportunities regardless of race, including colour, nationality, ethnic or national origin, age, disability, gender or gender reassignment, religion or belief, sex or sexual orientation, marital/civil partnership, pregnancy, and maternity. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process
Head of Loyalty Strategy and Proposition - Strategy Consultant Head of Loyalty Strategy and Proposition - Strategy Consultant The location of the role is Paddington, London (hybrid working) . The duration of the contract is 12 months (starting 1st June 2026) . The pay rate on offer is 1000 - 1250 per day (via Umbrella agency) - open to discussion. Role Summary The Head of Loyalty Strategy & Proposition is responsible for defining, evolving, and leading the strategic direction of the loyalty programme. This role owns the multi-year roadmap, customer value proposition and strategic decision frameworks that ensure our programme remains market leading, differentiated, and commercially effective. They lead the development of the core loyalty proposition across rewards, personalisation, digital experience, clubs, partnerships, and omnichannel journeys - grounded in deep customer insight, competitive benchmarking, behavioural data, and commercial rigour. The role shapes and governs prioritisation across Loyalty, ensuring clarity on what we build, why it matters, and how it delivers for customers, for the brand, and for the business. It also leads strategic partnership development. Finally, as we expand our global footprint, it will increasingly work closely with International teams to shape the global roadmap and ensure scalability beyond the UK. A passion for the brand, its products, and doing what is right for customers is vital - ensuring the proposition reflects the heart of the business and creates value customers truly feel. Key accountabilities and measures Set & Own the Loyalty Strategy and Multi Year Roadmap Define the strategic direction across customer, commercial, and brand objectives. Own the loyalty roadmap, working closely with Product - shaping what we build, sequencing priorities, and ensuring all investment decisions are customer led and commercially grounded. Establish the frameworks, criteria, and governance that underpin prioritisation. Lead the Loyalty Proposition & Customer Experience Design Own the end to end loyalty proposition across rewards, personalisation, experiences (including clubs), partnerships, and omnichannel journeys. Develop new propositions from initial customer insight / challenge through to launch, working closely with business and D&T teams to ensure smooth delivery and long-term success of new propositions. Ensure the proposition reflects brand values - trusted quality, product passion, value. Translate customer insights, behavioural data, and market intelligence into compelling, differentiated propositions. Lead Partner Strategy & Ecosystem Expansion Define the partner strategy - identifying, evaluating, and shaping partnerships that enhance loyalty value and emotional connection. Work cross functionally to secure commercial, operational and tech feasibility for partner propositions (e.g. earn/burn, experiential benefits, brand partnerships). Manage partnerships from contract through to execution and ongoing relationship management. Establish a viable loyalty partnerships operating model and scale in line with results over time. Lead Insights, Customer Understanding & Competitor Intelligence Integrate insights including qualitative and quantitative research, market benchmarking, and global loyalty best practice. Translate insights into clear strategic opportunities and recommendations. Monitor competitive developments and loyalty innovation to keep us ahead of market. Collaborate with International Markets Partner with International to define and evolve the global strategy. Shape the international loyalty proposition and ensure alignment with the UK roadmap while allowing for appropriate flexibility. Guide Commercial & Financial Impact Assessment Partner with Finance to develop business cases, model commercial outcomes, and assess customer value. Ensure all propositions are commercially viable, brand enhancing, and customer positive. Shape Digital Product Direction & Personalisation Strategy Work closely with Product, Engineering and Data Science to define customer first product requirements. Prioritise features and capabilities that enable long term loyalty growth. Represent Loyalty in Senior Forums & Influence Key Stakeholders Represent the loyalty strategy in business reviews, governance forums, and cross functional decision making. Build alignment across Marketing, Food, FHB, Financial Services, Retail, Online, Product, Analytics and Tech. Inspire teams around the future vision. Key skills and experience Proven experience at Senior Manager or Director level in consultancy Strong loyalty & proposition leadership: Proven experience shaping loyalty strategy or customer propositions at scale. Customer centric & insight driven mindset: Ability to unlock insight from data, research and behaviour - and turn it into strategy. Outstanding strategic thinking & prioritisation: Comfortable shaping direction amid ambiguity and making clear choices on what matters most. Commercial acumen: Strong capability in business case development and commercial impact assessment. Exceptional storytelling & communication: Able to craft compelling strategic narratives for ExCo, senior forums and cross functional stakeholders. Partner strategy & ecosystem development: Experience identifying, negotiating, and shaping partnership value exchanges. Cross functional leadership: Effective at influencing Product, Engineering, Delivery, Marketing, Retail, Finance, Analytics and International teams. Digital & product fluency: Understanding of digital product development, loyalty technologies, and personalisation capabilities. Brand passion: A deep personal connection to the brand, its products, and its customers.
Mar 07, 2026
Contractor
Head of Loyalty Strategy and Proposition - Strategy Consultant Head of Loyalty Strategy and Proposition - Strategy Consultant The location of the role is Paddington, London (hybrid working) . The duration of the contract is 12 months (starting 1st June 2026) . The pay rate on offer is 1000 - 1250 per day (via Umbrella agency) - open to discussion. Role Summary The Head of Loyalty Strategy & Proposition is responsible for defining, evolving, and leading the strategic direction of the loyalty programme. This role owns the multi-year roadmap, customer value proposition and strategic decision frameworks that ensure our programme remains market leading, differentiated, and commercially effective. They lead the development of the core loyalty proposition across rewards, personalisation, digital experience, clubs, partnerships, and omnichannel journeys - grounded in deep customer insight, competitive benchmarking, behavioural data, and commercial rigour. The role shapes and governs prioritisation across Loyalty, ensuring clarity on what we build, why it matters, and how it delivers for customers, for the brand, and for the business. It also leads strategic partnership development. Finally, as we expand our global footprint, it will increasingly work closely with International teams to shape the global roadmap and ensure scalability beyond the UK. A passion for the brand, its products, and doing what is right for customers is vital - ensuring the proposition reflects the heart of the business and creates value customers truly feel. Key accountabilities and measures Set & Own the Loyalty Strategy and Multi Year Roadmap Define the strategic direction across customer, commercial, and brand objectives. Own the loyalty roadmap, working closely with Product - shaping what we build, sequencing priorities, and ensuring all investment decisions are customer led and commercially grounded. Establish the frameworks, criteria, and governance that underpin prioritisation. Lead the Loyalty Proposition & Customer Experience Design Own the end to end loyalty proposition across rewards, personalisation, experiences (including clubs), partnerships, and omnichannel journeys. Develop new propositions from initial customer insight / challenge through to launch, working closely with business and D&T teams to ensure smooth delivery and long-term success of new propositions. Ensure the proposition reflects brand values - trusted quality, product passion, value. Translate customer insights, behavioural data, and market intelligence into compelling, differentiated propositions. Lead Partner Strategy & Ecosystem Expansion Define the partner strategy - identifying, evaluating, and shaping partnerships that enhance loyalty value and emotional connection. Work cross functionally to secure commercial, operational and tech feasibility for partner propositions (e.g. earn/burn, experiential benefits, brand partnerships). Manage partnerships from contract through to execution and ongoing relationship management. Establish a viable loyalty partnerships operating model and scale in line with results over time. Lead Insights, Customer Understanding & Competitor Intelligence Integrate insights including qualitative and quantitative research, market benchmarking, and global loyalty best practice. Translate insights into clear strategic opportunities and recommendations. Monitor competitive developments and loyalty innovation to keep us ahead of market. Collaborate with International Markets Partner with International to define and evolve the global strategy. Shape the international loyalty proposition and ensure alignment with the UK roadmap while allowing for appropriate flexibility. Guide Commercial & Financial Impact Assessment Partner with Finance to develop business cases, model commercial outcomes, and assess customer value. Ensure all propositions are commercially viable, brand enhancing, and customer positive. Shape Digital Product Direction & Personalisation Strategy Work closely with Product, Engineering and Data Science to define customer first product requirements. Prioritise features and capabilities that enable long term loyalty growth. Represent Loyalty in Senior Forums & Influence Key Stakeholders Represent the loyalty strategy in business reviews, governance forums, and cross functional decision making. Build alignment across Marketing, Food, FHB, Financial Services, Retail, Online, Product, Analytics and Tech. Inspire teams around the future vision. Key skills and experience Proven experience at Senior Manager or Director level in consultancy Strong loyalty & proposition leadership: Proven experience shaping loyalty strategy or customer propositions at scale. Customer centric & insight driven mindset: Ability to unlock insight from data, research and behaviour - and turn it into strategy. Outstanding strategic thinking & prioritisation: Comfortable shaping direction amid ambiguity and making clear choices on what matters most. Commercial acumen: Strong capability in business case development and commercial impact assessment. Exceptional storytelling & communication: Able to craft compelling strategic narratives for ExCo, senior forums and cross functional stakeholders. Partner strategy & ecosystem development: Experience identifying, negotiating, and shaping partnership value exchanges. Cross functional leadership: Effective at influencing Product, Engineering, Delivery, Marketing, Retail, Finance, Analytics and International teams. Digital & product fluency: Understanding of digital product development, loyalty technologies, and personalisation capabilities. Brand passion: A deep personal connection to the brand, its products, and its customers.
Overview LOCATION: London Designer Outlet, Wembley HA9 0PA SHIFT PATTERN: 4 on / 4 off WORKING HOURS: 42 HOURS PER WEEK PAY RATE: £15.60 PER HOUR If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! Role Overview The Security Officer is a highly visible, front-facing representative of the Security Team at London Designer Outlet. This role is critical in maintaining a safe, secure, and welcoming environment for visitors, retailers, staff, and contractors. A professional, customer-focused, and proactive approach is essential. The successful candidate will demonstrate strong situational awareness, excellent communication skills, and the ability to respond calmly and effectively to incidents, ensuring exemplary standards of security and customer service at all times. Key Responsibilities Customer Service & Public Engagement Act as a welcoming and professional presence, readily interacting with visitors and tenants and delivering first-class customer service. Proactively assist visitors wherever opportunities arise, offering guidance, reassurance, and support. Maintain a smart, professional appearance befitting the company and site standards at all times. Security & Patrol Duties Conduct regular patrols of the shopping centre in line with Site Assignment Instructions, remaining vigilant and proactive at all times. Safeguard the centre by ensuring the environment remains safe, secure, and non-threatening for all users. Identify and report unsecured areas immediately to the Control Room and take appropriate action to resolve issues. Monitor and manage unauthorised access, including identifying and dealing with banned individuals in accordance with site procedures. Incident & Emergency Management Respond promptly and effectively to all security issues, incidents, and emergencies. Manage incidents in full compliance with site policies and procedures, ensuring accurate escalation and resolution. Liaise closely with the Control Room, keeping colleagues fully informed and supported during live incidents. Deal efficiently with emergencies, including fire alarm activations, ensuring the Centre Management Team is kept fully informed at all times. Demonstrate sound judgement and the ability to think and act quickly under pressure. Monitoring, Reporting & Compliance Maintain a high level of vigilance through observation, monitoring, and surveillance of suspect behaviour. Accurately log and report all incidents, non-conformances, and emergencies in line with site and company policies. Ensure all incidents and events are correctly recorded in the Security Officer notebook, adhering strictly to notebook and evidential standards. Adhere to radio protocols and communication procedures at all times. Teamwork & Continuous Improvement Work closely with the Environmental Services Team to deliver a "one team" approach across the site. Highlight opportunities for improved collaboration and service delivery. Complete all mandatory and additional training as requested by the line manager. Undertake any other reasonable duties required to meet the operational needs of the business. Be available to cover at least one additional shift per month, where required, to support absence or annual leave. Job Requirements Essential Valid SIA Door Supervisor Licence. Excellent verbal and written communication skills. Strong interpersonal and customer service skills. Ability to remain calm and decisive in emergency or high-pressure situations. Good organisational skills, flexibility, and reliability. Professional appearance and demeanour at all times. Good knowledge of the local area. Desirable SIA CCTV Licence. Experience operating fire alarm systems in a busy public environment. First Aid qualification. Personal Attributes Proactive and solution-focused approach. High levels of integrity, discretion, and professionalism. Strong awareness of human behaviour and situational risk. A team player who can also work confidently using own initiative. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Resources on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Mar 07, 2026
Full time
Overview LOCATION: London Designer Outlet, Wembley HA9 0PA SHIFT PATTERN: 4 on / 4 off WORKING HOURS: 42 HOURS PER WEEK PAY RATE: £15.60 PER HOUR If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! Role Overview The Security Officer is a highly visible, front-facing representative of the Security Team at London Designer Outlet. This role is critical in maintaining a safe, secure, and welcoming environment for visitors, retailers, staff, and contractors. A professional, customer-focused, and proactive approach is essential. The successful candidate will demonstrate strong situational awareness, excellent communication skills, and the ability to respond calmly and effectively to incidents, ensuring exemplary standards of security and customer service at all times. Key Responsibilities Customer Service & Public Engagement Act as a welcoming and professional presence, readily interacting with visitors and tenants and delivering first-class customer service. Proactively assist visitors wherever opportunities arise, offering guidance, reassurance, and support. Maintain a smart, professional appearance befitting the company and site standards at all times. Security & Patrol Duties Conduct regular patrols of the shopping centre in line with Site Assignment Instructions, remaining vigilant and proactive at all times. Safeguard the centre by ensuring the environment remains safe, secure, and non-threatening for all users. Identify and report unsecured areas immediately to the Control Room and take appropriate action to resolve issues. Monitor and manage unauthorised access, including identifying and dealing with banned individuals in accordance with site procedures. Incident & Emergency Management Respond promptly and effectively to all security issues, incidents, and emergencies. Manage incidents in full compliance with site policies and procedures, ensuring accurate escalation and resolution. Liaise closely with the Control Room, keeping colleagues fully informed and supported during live incidents. Deal efficiently with emergencies, including fire alarm activations, ensuring the Centre Management Team is kept fully informed at all times. Demonstrate sound judgement and the ability to think and act quickly under pressure. Monitoring, Reporting & Compliance Maintain a high level of vigilance through observation, monitoring, and surveillance of suspect behaviour. Accurately log and report all incidents, non-conformances, and emergencies in line with site and company policies. Ensure all incidents and events are correctly recorded in the Security Officer notebook, adhering strictly to notebook and evidential standards. Adhere to radio protocols and communication procedures at all times. Teamwork & Continuous Improvement Work closely with the Environmental Services Team to deliver a "one team" approach across the site. Highlight opportunities for improved collaboration and service delivery. Complete all mandatory and additional training as requested by the line manager. Undertake any other reasonable duties required to meet the operational needs of the business. Be available to cover at least one additional shift per month, where required, to support absence or annual leave. Job Requirements Essential Valid SIA Door Supervisor Licence. Excellent verbal and written communication skills. Strong interpersonal and customer service skills. Ability to remain calm and decisive in emergency or high-pressure situations. Good organisational skills, flexibility, and reliability. Professional appearance and demeanour at all times. Good knowledge of the local area. Desirable SIA CCTV Licence. Experience operating fire alarm systems in a busy public environment. First Aid qualification. Personal Attributes Proactive and solution-focused approach. High levels of integrity, discretion, and professionalism. Strong awareness of human behaviour and situational risk. A team player who can also work confidently using own initiative. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Resources on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
You'll be the go-to-expert on all thingsMedia enabling Bacardi to maximize our execution and ensure we have deep focus in all things digital media. Inform the where & how to play strategy across Europe. RESPONSIBILITIES - WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE Media Putting our 'consumer at the heart' - support our existing Media strategy through acting as a key partner to our consumer and customer marketing teams, ensuring a cohesive through-the-line approach. Clarify, simplify and segment the different approaches to Retail Media and translate them into meaningful actions and workstreams. Develop strategies for commerce & wider media opportunities by brand/market & with the relevant media partners & channels - e.g. Amazon/Pinterest/Uber Support consumer marketing teams in media planning and reviews - ensuring appropriate channel selection, audience segmentation, adequate reach, frequency etc. Support Brand Teams in localisation of content across Europe, and with a focus on contextual relevancy & platform specificities. Capability Drive thought leadership on emerging Media (including retail media), solutions, and technology. Act as SME and 'bring the outside in' to shape our approach and actions. Support wider media team on development and roll out of Bacardi Way of Media across Must Win markets. Establish deep routed connections across key stakeholder functions including the Global Brand, local Consumer and Customer Marketing teams & Global Finance. Act as the central point of contact in Europe to cascade regular performance updates, including providing insights to key stakeholders in a clear, coherent & actionable manner. Represent Bacardi Ltd at key meetings and industry events. Manage our agency team to execute our commerce & media campaigns across multiple platforms throughout Europe. SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY Significant years of experience in marketing/media Have very strong analytical skills & attention to detail. Have an adaptive style in being able to communicate often technical ideas in simple terms. Strong proficiency in Microsoft Excel & PowerPoint. Have strong organizational skills, being able to manage multiple projects/stakeholders at once. Strong industry knowledge (Internal and External) PERSONAL QUALITIES - SHARE OUR FOUNDER'S PASSION AND ENTREPRENEURIAL FLAIR A self starter that enjoys working within an ambiguous and fast changing environment leadership agility At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level. Belonging: You have a strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do, and who they can become Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others. Mental Agility:You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you're presented with Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity. At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance. Compensation, Paid Time Off & Retirement Competitive Pay Package Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community) Retirement/Pension Plan Medical, Critical Illness, and Life Insurance Employee Assistance Programs Best-in-class, family-friendly, and inclusive leave policies Additional Benefits Flexible work arrangements (depending on role/office/site location) Access to E-learning Platforms and Career Development programs Travel Discounts ( i.e., hotel and car rental) And much more! The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change. Some benefits may be subject to an employee contribution. Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand. Be a Part of Our Culture BE Fearless We empower our teams to question, challenge and innovate. This means adopting an agile mindset, being comfortable with trying new things and taking risks, without being reckless. BEHAVE LIKE Family We treat each other, and our communities, like family. Always. We are all 'Primos' (Spanish for cousins) at Bacardi. Being part of the family gives you the support you need to be the best you can be. The spirit of entrepreneurship is at the heart of everything we do. Everyone at Bacardi sees this business as their own. We do the right thing for the business and take accountability for our work. Life Inside Bacardi Be Fearless, act like a Founder. Follow our Primos on their journey to success. Where did they start and what's it like to work for Bacardi? You too can be part of our story. Bacardi is the world's largest privately-held international spirits company. We are a brand-led growth company with over 200 brands and labels. More than 8,000 people across the globe work toward a common purpose to Make Moments Matter. At Bacardi we are guided by our 3Fs culture of being Fearless, treating each other like Family, and having a Founders mentality. And have plenty of fun along the way! You will hear us refer to each other as a "Primo" which means cousin in Spanish, and it's our way to referring to employees. It's also a reminder that we are a family-owned business with Latin heritage since 1862. Primos are empowered to embrace diversity of thought and a global mindset to grow the Bacardi business and be future fit. Leadership at Bacardi listen to Primos through pulse surveys, town halls, action team forums and development training sessions. We get to enjoy social events, brand days, celebrate in trade with customers and have the opportunity to give back to the community through local initiatives like My Inspirit Day. We stand by doing the right thing and foster a culture of wellness and prioritizing Primo wellbeing through impactful resources and initiatives. If this sounds like a culture you wish to join, check out our current opportunities. How can I stay on top of the latest Bacardi news? Our Global headquarters is based in Bermuda. Our Regional headquarters are Amsterdam for Europe & Latin America & the Caribbean; Dubai for Asia, Middle East & Africa and Coral Gables for North America. For Global Marketing, our teams are based in London, UK. In addition, we have offices, distilleries, production sites and brand homes around the world. What careers are possible at Bacardi? Our portfolio boasts more than 200 brands and labels and we sell in more than 160 markets. That global scale offers opportunities across functions and markets. From those who craft and produce our brands to those who market and sell them to everything in between.We also have opportunities across levels of experience from those who are starting their professional career (and are of local legal drinking age) to those who have decades of experience under their belt. Does Bacardi run an Internship or Graduate program? From time to time, we contract talent for specific functions and markets on a paid internship basis. We do not run a recurring global internship and rather allow markets and team to determine local needs and opportunities. Does Bacardi offer training and development opportunities to grow your career? We are there for the moments that matter in our Primos' careers - the times they need to step outside of their comfort zone and grow. Whether that's when they step through our doors as a new Primo, take on a new role, want to learn new skills and develop . click apply for full job details
Mar 07, 2026
Full time
You'll be the go-to-expert on all thingsMedia enabling Bacardi to maximize our execution and ensure we have deep focus in all things digital media. Inform the where & how to play strategy across Europe. RESPONSIBILITIES - WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE Media Putting our 'consumer at the heart' - support our existing Media strategy through acting as a key partner to our consumer and customer marketing teams, ensuring a cohesive through-the-line approach. Clarify, simplify and segment the different approaches to Retail Media and translate them into meaningful actions and workstreams. Develop strategies for commerce & wider media opportunities by brand/market & with the relevant media partners & channels - e.g. Amazon/Pinterest/Uber Support consumer marketing teams in media planning and reviews - ensuring appropriate channel selection, audience segmentation, adequate reach, frequency etc. Support Brand Teams in localisation of content across Europe, and with a focus on contextual relevancy & platform specificities. Capability Drive thought leadership on emerging Media (including retail media), solutions, and technology. Act as SME and 'bring the outside in' to shape our approach and actions. Support wider media team on development and roll out of Bacardi Way of Media across Must Win markets. Establish deep routed connections across key stakeholder functions including the Global Brand, local Consumer and Customer Marketing teams & Global Finance. Act as the central point of contact in Europe to cascade regular performance updates, including providing insights to key stakeholders in a clear, coherent & actionable manner. Represent Bacardi Ltd at key meetings and industry events. Manage our agency team to execute our commerce & media campaigns across multiple platforms throughout Europe. SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY Significant years of experience in marketing/media Have very strong analytical skills & attention to detail. Have an adaptive style in being able to communicate often technical ideas in simple terms. Strong proficiency in Microsoft Excel & PowerPoint. Have strong organizational skills, being able to manage multiple projects/stakeholders at once. Strong industry knowledge (Internal and External) PERSONAL QUALITIES - SHARE OUR FOUNDER'S PASSION AND ENTREPRENEURIAL FLAIR A self starter that enjoys working within an ambiguous and fast changing environment leadership agility At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level. Belonging: You have a strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do, and who they can become Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others. Mental Agility:You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you're presented with Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity. At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance. Compensation, Paid Time Off & Retirement Competitive Pay Package Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community) Retirement/Pension Plan Medical, Critical Illness, and Life Insurance Employee Assistance Programs Best-in-class, family-friendly, and inclusive leave policies Additional Benefits Flexible work arrangements (depending on role/office/site location) Access to E-learning Platforms and Career Development programs Travel Discounts ( i.e., hotel and car rental) And much more! The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change. Some benefits may be subject to an employee contribution. Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand. Be a Part of Our Culture BE Fearless We empower our teams to question, challenge and innovate. This means adopting an agile mindset, being comfortable with trying new things and taking risks, without being reckless. BEHAVE LIKE Family We treat each other, and our communities, like family. Always. We are all 'Primos' (Spanish for cousins) at Bacardi. Being part of the family gives you the support you need to be the best you can be. The spirit of entrepreneurship is at the heart of everything we do. Everyone at Bacardi sees this business as their own. We do the right thing for the business and take accountability for our work. Life Inside Bacardi Be Fearless, act like a Founder. Follow our Primos on their journey to success. Where did they start and what's it like to work for Bacardi? You too can be part of our story. Bacardi is the world's largest privately-held international spirits company. We are a brand-led growth company with over 200 brands and labels. More than 8,000 people across the globe work toward a common purpose to Make Moments Matter. At Bacardi we are guided by our 3Fs culture of being Fearless, treating each other like Family, and having a Founders mentality. And have plenty of fun along the way! You will hear us refer to each other as a "Primo" which means cousin in Spanish, and it's our way to referring to employees. It's also a reminder that we are a family-owned business with Latin heritage since 1862. Primos are empowered to embrace diversity of thought and a global mindset to grow the Bacardi business and be future fit. Leadership at Bacardi listen to Primos through pulse surveys, town halls, action team forums and development training sessions. We get to enjoy social events, brand days, celebrate in trade with customers and have the opportunity to give back to the community through local initiatives like My Inspirit Day. We stand by doing the right thing and foster a culture of wellness and prioritizing Primo wellbeing through impactful resources and initiatives. If this sounds like a culture you wish to join, check out our current opportunities. How can I stay on top of the latest Bacardi news? Our Global headquarters is based in Bermuda. Our Regional headquarters are Amsterdam for Europe & Latin America & the Caribbean; Dubai for Asia, Middle East & Africa and Coral Gables for North America. For Global Marketing, our teams are based in London, UK. In addition, we have offices, distilleries, production sites and brand homes around the world. What careers are possible at Bacardi? Our portfolio boasts more than 200 brands and labels and we sell in more than 160 markets. That global scale offers opportunities across functions and markets. From those who craft and produce our brands to those who market and sell them to everything in between.We also have opportunities across levels of experience from those who are starting their professional career (and are of local legal drinking age) to those who have decades of experience under their belt. Does Bacardi run an Internship or Graduate program? From time to time, we contract talent for specific functions and markets on a paid internship basis. We do not run a recurring global internship and rather allow markets and team to determine local needs and opportunities. Does Bacardi offer training and development opportunities to grow your career? We are there for the moments that matter in our Primos' careers - the times they need to step outside of their comfort zone and grow. Whether that's when they step through our doors as a new Primo, take on a new role, want to learn new skills and develop . click apply for full job details
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Who We Are Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believe success lies in harnessing a truly diverse and inclusive culture. Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. Our vision is to be the UK's number one provider of secure, integrated cloud services to the small to mid-size market. About The Role We are exploring conversations with experienced Account Managers to join us here at Six Degrees. If you have previously been the primary commercial and strategic engagement point in previous roles and would like to be the main point of contact between Six Degrees and our customer base we'd love to hear from you. Our sales team are responsible for increasing sales activity and growing revenue within our accounts. Our Accounts Managers are responsible for developing strong relationships with customers, connecting with key business stakeholders and preparing sales reports. Role Requirements Th role involves establishing relationships with clients, developing a deep understanding of their challenges, building a detailed knowledge of Six Degrees products and capabilities, and ultimately ensuring we are best placed to capitalise on any new business opportunities as they arise. If you have previously delivered client-focused solutions to customer needs and have strong experience of managing multiple account projects at a time in the MSP sector, we'd love to hear from you. We believe it's important that candidates have an understanding of key issues in the sector that are driving spend and significant experience of managing an account base. Experience in dynamic technology or SaaS sales settings is beneficial. What Makes Us Great Six Degrees has been honoured as an ENEI Gold TIDE Winner. We take pride in fostering and sustaining an inclusive culture, which is essential for our entire business. This includes all aspects of recruitment and employment - our recruitment and selection processes are transparent and fair, and we will always consider any reasonable adjustments to the interview process or flexible working requirements. We are a Disability Confident Employer and are committed to being an equal opportunities employer and oppose all forms of unlawful discrimination. Our commitment and objective are to create a truly equal, diverse and inclusive environment. At Six Degrees we've created a female-led networking program that enables women within our organisation to interact and exchange ideas, share their experiences, and utilise one-to-one support. Our Benefits In return for the passion our people bring to everything they do, we want them to enjoy a range of benefits that enrich their lives. We are a Real Living Wage employer, and through our additional employee benefits we feel we've got something that will help everybody live their best life. We recognise the immense joy and significance of family leave for our employees, which is why Six Degrees provide an enhanced maternity and paternity leave package. We're also keen to support people with flexible working, so everyone can have the personal time they need whilst still doing great work here at Six Degrees. We have some fantastic benefits on offer, with everyone being given Private Medical Insurance, Life Assurance, a matched pension scheme and 25 days holiday and as a happy birthday from Six Degrees, all employees get a day off for their Birthday. We also provide discounts on well-known brands, in restaurants, supermarkets, the list goes on! You can find out more about our benefits here. Our recruitment process: At Six Degrees, we prioritise efficiency in our recruitment process, as we believe it is essential for you to connect with potential colleagues and have a positive candidate experience. We welcome applications from people who think differently, our business is proud to have a diverse range of individuals, and we offer a supportive and flexible environment tailored to different working styles. Our team thoroughly evaluate all applications, and if your qualifications align with our needs, our Talent Acquisition team will reach out to schedule a call. If all goes well, you will be invited to participate in an interview with your prospective line manager and team members, where you will discuss your suitability for the position and learn more about Six Degrees. For certain critical roles, we may conduct a second and final interview, which could include a task specific to the role. Following the completion of the assessment process, we look forward to welcoming you to the Six Degrees family!
Mar 06, 2026
Full time
Who We Are Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believe success lies in harnessing a truly diverse and inclusive culture. Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. Our vision is to be the UK's number one provider of secure, integrated cloud services to the small to mid-size market. About The Role We are exploring conversations with experienced Account Managers to join us here at Six Degrees. If you have previously been the primary commercial and strategic engagement point in previous roles and would like to be the main point of contact between Six Degrees and our customer base we'd love to hear from you. Our sales team are responsible for increasing sales activity and growing revenue within our accounts. Our Accounts Managers are responsible for developing strong relationships with customers, connecting with key business stakeholders and preparing sales reports. Role Requirements Th role involves establishing relationships with clients, developing a deep understanding of their challenges, building a detailed knowledge of Six Degrees products and capabilities, and ultimately ensuring we are best placed to capitalise on any new business opportunities as they arise. If you have previously delivered client-focused solutions to customer needs and have strong experience of managing multiple account projects at a time in the MSP sector, we'd love to hear from you. We believe it's important that candidates have an understanding of key issues in the sector that are driving spend and significant experience of managing an account base. Experience in dynamic technology or SaaS sales settings is beneficial. What Makes Us Great Six Degrees has been honoured as an ENEI Gold TIDE Winner. We take pride in fostering and sustaining an inclusive culture, which is essential for our entire business. This includes all aspects of recruitment and employment - our recruitment and selection processes are transparent and fair, and we will always consider any reasonable adjustments to the interview process or flexible working requirements. We are a Disability Confident Employer and are committed to being an equal opportunities employer and oppose all forms of unlawful discrimination. Our commitment and objective are to create a truly equal, diverse and inclusive environment. At Six Degrees we've created a female-led networking program that enables women within our organisation to interact and exchange ideas, share their experiences, and utilise one-to-one support. Our Benefits In return for the passion our people bring to everything they do, we want them to enjoy a range of benefits that enrich their lives. We are a Real Living Wage employer, and through our additional employee benefits we feel we've got something that will help everybody live their best life. We recognise the immense joy and significance of family leave for our employees, which is why Six Degrees provide an enhanced maternity and paternity leave package. We're also keen to support people with flexible working, so everyone can have the personal time they need whilst still doing great work here at Six Degrees. We have some fantastic benefits on offer, with everyone being given Private Medical Insurance, Life Assurance, a matched pension scheme and 25 days holiday and as a happy birthday from Six Degrees, all employees get a day off for their Birthday. We also provide discounts on well-known brands, in restaurants, supermarkets, the list goes on! You can find out more about our benefits here. Our recruitment process: At Six Degrees, we prioritise efficiency in our recruitment process, as we believe it is essential for you to connect with potential colleagues and have a positive candidate experience. We welcome applications from people who think differently, our business is proud to have a diverse range of individuals, and we offer a supportive and flexible environment tailored to different working styles. Our team thoroughly evaluate all applications, and if your qualifications align with our needs, our Talent Acquisition team will reach out to schedule a call. If all goes well, you will be invited to participate in an interview with your prospective line manager and team members, where you will discuss your suitability for the position and learn more about Six Degrees. For certain critical roles, we may conduct a second and final interview, which could include a task specific to the role. Following the completion of the assessment process, we look forward to welcoming you to the Six Degrees family!
Agility PR Solutions provides today's communicators with powerful and intuitive media outreach, monitoring, and measurement solutions. For almost twenty years, Agility has helped clients from across industries and continents discover relevant journalists and influencers, make meaningful connections with the media, amplify their stories, monitor media coverage and social conversations, and report on the impact of their public relations activities. Agility is one of the fastest-growing companies in the PR tech space and it's recognized by users on G2 for ease of use, quick implementation, and outstanding customer service. We are a remote-first company, with colleagues based across vibrant cities in Canada, the US, the UK, the Philippines, and India. We are intentional in helping our teams realize their full potential, and continue to invest in their learning and development, career progression, offering competitive pay and benefits, enabling leadership and work environment. About the Role Agility powers the daily workflows of modern PR teams. What happens in a customer's first 60 days determines whether we become embedded in that workflow or just another tool. We're looking for an Onboarding Strategist to own that critical window. You will guide mid-market and small business customers from sales handoff through successful platform adoption, translating PR objectives into structured onboarding plans, configuring workflows, and leading all onboarding sessions. For the first 60 days, you are the customer's primary point of contact at Agility, responsible for helping them gain traction quickly and integrate the platform into their daily work. At the end of onboarding, you will transition the account to an Account Manager with clear documentation and momentum in place. This is not a passive training role. It is a strategic activation role. What you'll do Understand & Plan You will quickly understand each customer's communications priorities, reporting needs, and internal workflows. From there, you will design a structured onboarding roadmap with clear milestones and defined success indicators, ensuring the setup aligns with the outcomes that matter most to them. To accomplish this, you will: Uncover underlying business drivers beyond surface-level requirements. Define onboarding milestones, ownership, and measurable success criteria. Design account configurations that directly support reporting, monitoring, and workflow goals. Configure with Intention You will configure and refine account structures to align with each client's workflows and reporting needs. This includes: Advanced Boolean searches Monitoring frameworks Dashboards and reporting structures Alerts and workflow alignment You will collaborate closely with Product Support to execute configurations and resolve technical issues efficiently. While you will partner cross-functionally, you are expected to lead configuration thinking and clearly explain trade-offs, guiding clients toward effective and scalable solutions. Accelerate Time-to-Value Your focus is helping customers see meaningful impact quickly and complete onboarding within 60 days. You will: Deliver first value within 7 business days of account handover Lead structured onboarding calls and working sessions Provide tailored, role-based training grounded in real PR workflows Monitor engagement and early adoption signals Proactively identify and mitigate onboarding risks Engage internal stakeholders to remove blockers and elevate emerging concerns Maintain responsiveness to preserve momentum throughout onboarding Momentum during onboarding is your responsibility. Own the Transition You will maintain clear, thorough documentation in Salesforce, capturing onboarding milestones, key decisions, stakeholder dynamics, risks, and configuration logic. At the end of onboarding, you will deliver a structured, insight-driven handoff to the Account Manager, including: Key stakeholders Open risks and recommended next steps Partner cross-functionally with Support, Product, Engineering, Marketing, Sales, and Account Management Surface patterns and client feedback to improve onboarding playbooks and processes Develop subject matter expertise in the Agility platform within your first 3-6 months Confidently introduce new features and enhancements to clients and internally, when relevant Stay current on PR industry trends, media landscape shifts, and evolving newsroom and communications workflows What You'll Bring Post-secondary diploma or degree in Public Relations, Communications, Media, Journalism, or a related field (preferred). 3+ years of experience in client-facing SaaS roles (Onboarding, Implementation or Customer Success) with a demonstrated ownership of activation outcomes Executive presence with excellent verbal and written communication skills, including experience leading senior stakeholder conversations. High emotional intelligence and listening skills, with the ability to build trust quickly. Strong business acumen and the ability to understand diverse client goals and operating environments. Proven experience delivering virtual trainings, product walkthroughs, and onboarding sessions. Strong problem-solving skills and experience troubleshooting configuration issues in collaboration with cross-functional teams, including distributed or overseas support. Ability to manage multiple priorities with strong organization and time management. Strong CRM discipline and documentation standards (Salesforce preferred). Comfort with productivity tools (Google Workspace or Microsoft Office) and basic reporting analysis. Interest in or passion for media, news, and current affairs. Experience building complex Boolean queries is a strong asset. Fluency in English required; French or Spanish is an asset. Why You'll Love It Here Fully remote work environment Collaborative culture - and key tools enabling it Pension Employee Assistance Program (EAP) Career Development & Progression opportunities Paid Vacation and Sick days Flex Fridays in Summer, Week off between Christmas and New Years' No Internal Meetings Fridays At Agility, we strive every day to build a more inclusive work environment and introduce tools that enable it. We strongly encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation. Even if you find yourself not checking all the boxes of our listed requirements but you are excited about this opportunity, we'd love to hear from you anyway. Our Talent Acquisition team will review your application for this role, and other potential role matches open now or in the future. If, at any stage of the application process, you require accommodation owing to disability or a medical need, please let us know at for us to make appropriate arrangements. Thank you for your time in reviewing this opportunity, and we hope to hear from you should you find this the right fit!
Mar 06, 2026
Full time
Agility PR Solutions provides today's communicators with powerful and intuitive media outreach, monitoring, and measurement solutions. For almost twenty years, Agility has helped clients from across industries and continents discover relevant journalists and influencers, make meaningful connections with the media, amplify their stories, monitor media coverage and social conversations, and report on the impact of their public relations activities. Agility is one of the fastest-growing companies in the PR tech space and it's recognized by users on G2 for ease of use, quick implementation, and outstanding customer service. We are a remote-first company, with colleagues based across vibrant cities in Canada, the US, the UK, the Philippines, and India. We are intentional in helping our teams realize their full potential, and continue to invest in their learning and development, career progression, offering competitive pay and benefits, enabling leadership and work environment. About the Role Agility powers the daily workflows of modern PR teams. What happens in a customer's first 60 days determines whether we become embedded in that workflow or just another tool. We're looking for an Onboarding Strategist to own that critical window. You will guide mid-market and small business customers from sales handoff through successful platform adoption, translating PR objectives into structured onboarding plans, configuring workflows, and leading all onboarding sessions. For the first 60 days, you are the customer's primary point of contact at Agility, responsible for helping them gain traction quickly and integrate the platform into their daily work. At the end of onboarding, you will transition the account to an Account Manager with clear documentation and momentum in place. This is not a passive training role. It is a strategic activation role. What you'll do Understand & Plan You will quickly understand each customer's communications priorities, reporting needs, and internal workflows. From there, you will design a structured onboarding roadmap with clear milestones and defined success indicators, ensuring the setup aligns with the outcomes that matter most to them. To accomplish this, you will: Uncover underlying business drivers beyond surface-level requirements. Define onboarding milestones, ownership, and measurable success criteria. Design account configurations that directly support reporting, monitoring, and workflow goals. Configure with Intention You will configure and refine account structures to align with each client's workflows and reporting needs. This includes: Advanced Boolean searches Monitoring frameworks Dashboards and reporting structures Alerts and workflow alignment You will collaborate closely with Product Support to execute configurations and resolve technical issues efficiently. While you will partner cross-functionally, you are expected to lead configuration thinking and clearly explain trade-offs, guiding clients toward effective and scalable solutions. Accelerate Time-to-Value Your focus is helping customers see meaningful impact quickly and complete onboarding within 60 days. You will: Deliver first value within 7 business days of account handover Lead structured onboarding calls and working sessions Provide tailored, role-based training grounded in real PR workflows Monitor engagement and early adoption signals Proactively identify and mitigate onboarding risks Engage internal stakeholders to remove blockers and elevate emerging concerns Maintain responsiveness to preserve momentum throughout onboarding Momentum during onboarding is your responsibility. Own the Transition You will maintain clear, thorough documentation in Salesforce, capturing onboarding milestones, key decisions, stakeholder dynamics, risks, and configuration logic. At the end of onboarding, you will deliver a structured, insight-driven handoff to the Account Manager, including: Key stakeholders Open risks and recommended next steps Partner cross-functionally with Support, Product, Engineering, Marketing, Sales, and Account Management Surface patterns and client feedback to improve onboarding playbooks and processes Develop subject matter expertise in the Agility platform within your first 3-6 months Confidently introduce new features and enhancements to clients and internally, when relevant Stay current on PR industry trends, media landscape shifts, and evolving newsroom and communications workflows What You'll Bring Post-secondary diploma or degree in Public Relations, Communications, Media, Journalism, or a related field (preferred). 3+ years of experience in client-facing SaaS roles (Onboarding, Implementation or Customer Success) with a demonstrated ownership of activation outcomes Executive presence with excellent verbal and written communication skills, including experience leading senior stakeholder conversations. High emotional intelligence and listening skills, with the ability to build trust quickly. Strong business acumen and the ability to understand diverse client goals and operating environments. Proven experience delivering virtual trainings, product walkthroughs, and onboarding sessions. Strong problem-solving skills and experience troubleshooting configuration issues in collaboration with cross-functional teams, including distributed or overseas support. Ability to manage multiple priorities with strong organization and time management. Strong CRM discipline and documentation standards (Salesforce preferred). Comfort with productivity tools (Google Workspace or Microsoft Office) and basic reporting analysis. Interest in or passion for media, news, and current affairs. Experience building complex Boolean queries is a strong asset. Fluency in English required; French or Spanish is an asset. Why You'll Love It Here Fully remote work environment Collaborative culture - and key tools enabling it Pension Employee Assistance Program (EAP) Career Development & Progression opportunities Paid Vacation and Sick days Flex Fridays in Summer, Week off between Christmas and New Years' No Internal Meetings Fridays At Agility, we strive every day to build a more inclusive work environment and introduce tools that enable it. We strongly encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation. Even if you find yourself not checking all the boxes of our listed requirements but you are excited about this opportunity, we'd love to hear from you anyway. Our Talent Acquisition team will review your application for this role, and other potential role matches open now or in the future. If, at any stage of the application process, you require accommodation owing to disability or a medical need, please let us know at for us to make appropriate arrangements. Thank you for your time in reviewing this opportunity, and we hope to hear from you should you find this the right fit!
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
