Job Summary We are looking for an innovative and creative digital communications professional to drive improved access to key content for colleagues, service users, and external stakeholders, ensuring they can easily stay informed about what's happening across SYNLAB UK & I and our individual hospital businesses. In this role, you will work closely with colleagues at all levels, supporting the team responsible for delivering and amplifying both internal and external content and engagement activity across SYNLAB UK&I. You will take ownership of producing high-quality content and maintaining a variety of digital channels and tools that help us communicate clearly, consistently, and with engaging impact. Duties include: Develop and maintain SYNLAB's digital channels, including the intranet, website, digital signage and other platforms ensuring they feature high-quality, engaging content. Maximise content opportunities from events such as Town Halls, conferences, SYNLAB Excellence Awards, Symposiums, lab tours and VIP/ministerial visits. Build a strong internal network to proactively identify and share compelling stories from across the business. Produce, write and deliver internal and external content campaigns that complement wider Communications team initiatives. Create high-quality multimedia content for a range of digital platforms. Define and manage digital marketing and engagement strategies aligned with SYNLAB's Corporate and People objectives. Use measurement and reporting tools to evaluate campaigns, share insights and continually improve digital communications. Develop effective approaches to engage a predominantly lab-based workforce without regular access to laptops or mobile phones. Provide digital content support and updates during major incidents to ensure timely and accurate communication. Support communications projects across SYNLAB's four hospital businesses and act as a passionate ambassador for SYNLAB's ongoing journey. Essential Skills and Experience Educated to a degree level in relevant subject or relevant equivalent proven experience in digital content or communications Proven experience in a similar dedicated Digital role that spans multiple digital tools and channels Knowledge of digital communication techniques, tools and planning, including a wide range of social media platforms use, advertising & reporting Experience of website development, SEO techniques, and Content Management Systems Experience of reporting on campaign effectiveness using tools such as Google Analytics, social media monitoring software Experience in creating content for social media, inhouse digital platforms and websites by filming and editing video content, and photography Awareness of GDPR and its impact on communications, and ability to advise wider stakeholders when producing plans Experience with Canva, Adobe Suite (Premier Pro, Adobe Audition), WordPress, e-marketing platforms Good experience of MS Office 365 Suite particularly Word, PowerPoint, SharePoint and Teams Rigorous attention to detail and accuracy Comfortable working to tight deadlines and multi-tasking under pressure Strong writing skills and ability to convey messages in an engaging manner Confident proactive approach and strong interpersonal skills Desirable Pathology, NHS or wider health services experience DotDigital (email platform) TrouDigital (inhouse screen/ signage platform) About Us SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce. Our staff are crucial to our mission of making a positive impact on healthcare. We foster a culture of continuous personal development, providing scientists and staff with the support and resources needed to acquire new skills and advance their careers through learning and development opportunities, coaching, and clear career pathways. We encourage an open and collaborative culture where leaders act as role models, facilitate two-way communication, engage transparently with staff and stakeholders, and actively seek feedback and suggestions. Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is committed to equal opportunities and does not unlawfully discriminate based on any status or condition protected by applicable UK employment law.
Mar 19, 2026
Full time
Job Summary We are looking for an innovative and creative digital communications professional to drive improved access to key content for colleagues, service users, and external stakeholders, ensuring they can easily stay informed about what's happening across SYNLAB UK & I and our individual hospital businesses. In this role, you will work closely with colleagues at all levels, supporting the team responsible for delivering and amplifying both internal and external content and engagement activity across SYNLAB UK&I. You will take ownership of producing high-quality content and maintaining a variety of digital channels and tools that help us communicate clearly, consistently, and with engaging impact. Duties include: Develop and maintain SYNLAB's digital channels, including the intranet, website, digital signage and other platforms ensuring they feature high-quality, engaging content. Maximise content opportunities from events such as Town Halls, conferences, SYNLAB Excellence Awards, Symposiums, lab tours and VIP/ministerial visits. Build a strong internal network to proactively identify and share compelling stories from across the business. Produce, write and deliver internal and external content campaigns that complement wider Communications team initiatives. Create high-quality multimedia content for a range of digital platforms. Define and manage digital marketing and engagement strategies aligned with SYNLAB's Corporate and People objectives. Use measurement and reporting tools to evaluate campaigns, share insights and continually improve digital communications. Develop effective approaches to engage a predominantly lab-based workforce without regular access to laptops or mobile phones. Provide digital content support and updates during major incidents to ensure timely and accurate communication. Support communications projects across SYNLAB's four hospital businesses and act as a passionate ambassador for SYNLAB's ongoing journey. Essential Skills and Experience Educated to a degree level in relevant subject or relevant equivalent proven experience in digital content or communications Proven experience in a similar dedicated Digital role that spans multiple digital tools and channels Knowledge of digital communication techniques, tools and planning, including a wide range of social media platforms use, advertising & reporting Experience of website development, SEO techniques, and Content Management Systems Experience of reporting on campaign effectiveness using tools such as Google Analytics, social media monitoring software Experience in creating content for social media, inhouse digital platforms and websites by filming and editing video content, and photography Awareness of GDPR and its impact on communications, and ability to advise wider stakeholders when producing plans Experience with Canva, Adobe Suite (Premier Pro, Adobe Audition), WordPress, e-marketing platforms Good experience of MS Office 365 Suite particularly Word, PowerPoint, SharePoint and Teams Rigorous attention to detail and accuracy Comfortable working to tight deadlines and multi-tasking under pressure Strong writing skills and ability to convey messages in an engaging manner Confident proactive approach and strong interpersonal skills Desirable Pathology, NHS or wider health services experience DotDigital (email platform) TrouDigital (inhouse screen/ signage platform) About Us SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce. Our staff are crucial to our mission of making a positive impact on healthcare. We foster a culture of continuous personal development, providing scientists and staff with the support and resources needed to acquire new skills and advance their careers through learning and development opportunities, coaching, and clear career pathways. We encourage an open and collaborative culture where leaders act as role models, facilitate two-way communication, engage transparently with staff and stakeholders, and actively seek feedback and suggestions. Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is committed to equal opportunities and does not unlawfully discriminate based on any status or condition protected by applicable UK employment law.
Head of Development Department: Development Line Manager: Director of Audiences and Growth Reports From: Development Officer, Freelance Bid Writer Salary: £43,000 - £52,500 The Belgrade theatre has big growth plans with a vibrant programme; we are proud of our reputation for excellent stewardship and donor care. We are a National Portfolio Organisation, funded by Arts Council England, and enjoy the support of many individuals, trust and foundations and corporate supporters. We are now looking for an ambitious, creative, and energetic fundraiser to help take us into our next chapter. You might be an experienced Development leader or someone looking to take that next step, or perhaps this could be a lateral move from another related sector. We are open to discussing flexible working patterns, and you will be able to shape the role around your particular skills and experience. You will have the full support of the CEO, senior team and Board of Trustees, and we will work with you to ensure you continue to develop in your professional practice. You will have the satisfaction of knowing that your work is making a real difference in supporting the Belgrade Theatre realise its Story of Change and continue to build on our co-creation model of developing theatre by and with the people of Coventry. You will be joining us at an exciting time whilst we build the production of our new co-created show Nanny of the Maroons, and your skills and expertise in fundraising and income-generation activity, will support us to launch this production in a way that can have real impact for the people of Coventry; whilst shaping a sustainable future for the organisation, and achieving an annual revenue funding target of £450K. This is a hands-on role focused on delivering fundraising activity, supporting income generation through campaigns, events, partnerships and donor stewardship. You will build meaningful relationships with donors, partners, and funders, working on strategies that support artistic ambition, creative learning and community engagement programmes, and long-term organisational growth. This role will suit someone who is organised, proactive and confident in delivering fundraising activity, and who can bring practical ideas that connect with Coventry s diverse communities. Key Working Relationships: Internal: Director of Audiences and Growth, CEO, Artistic Director and Director of Producing and Co-creation. This role will line manage the Development Officer and oversee freelance bid writers. This role needs to have constructive relationships with all departments within the business including working closely with the audiences, marketing and communications team and colleagues across Box Office, Finance and Front of House. You will deliver a programme of fundraising activity including memberships, small, mid-scale and larger trusts and foundations, community fundraising, sponsorship and local business partnerships. External: Trusts and Foundations, Donors, High Net worth individuals, Members, Individual Giving, Stakeholders, Volunteers and Business Networks Key Responsibilities: Strategic Leadership Develop and deliver a multi-year fundraising strategy aligned with organisational priorities Lead on income diversification across individual giving/membership, major gifts, legacies, trusts and foundations, corporate partnerships, campaigns and events Set and monitor annual income targets with clear KPIs and reporting structure Fundraising Campaigns & Income Generation Develop and deliver audience-focused fundraising campaigns that support theatre programming, community engagement and audience development. Identify and implement practical income opportunities, such as round-up donations, maximising Gift Aid and testing messaging at key audience touchpoints. Events & Community Fundraising Plan, promote and deliver fundraising events including donor evenings and follow up donor cultivation, community fundraising activities and donor profile events Work collaboratively with colleagues and volunteers to ensure events are well organised and provide a positive supporter experience. Trusts, Memberships & Partnerships Research, write and submit applications to small, mid-scale and large trusts and foundations aligned with The Belgrade s artistic, co-creation, educational and community activity to ensure we meet our target of 10% of turnover against fundraising activity Review and refresh The Belgrade s s membership schemes, sponsorship offers and local business fundraising opportunities. Develop proposals to support income from individuals, trusts and community partners. Establish and Develop a Legacy programme with the associated campaign Donor Stewardship & Supporter Care Support and steward donors, members and supporters through appropriate communication, recognition and reporting. Ensure donor recognition is accurate and visible across digital, print and in-venue materials. Experience of managing a varied pipeline of fundraising prospects, including identification of key internal and external milestones Digital Fundraising & Communications Work with the Marketing team to create fundraising content for email, web and social media. Use storytelling to promote THE BELGRADE s charitable activity and encourage supporter engagement. Monitoring, Reporting & Compliance Maintain accurate donor records. Track fundraising income and prepare reports for internal and external stakeholders. Ensure all fundraising activity complies with GDPR, Gift Aid requirements and Fundraising Regulator guidance. Planning, Collaboration & Good Practice Contribute to the delivery of agreed annual fundraising plans, supporting our Audiences and Marketing team by tracking activity and progress against targets. Stay informed about THE BELGRADE s artistic programme and community work, working with colleagues across departments to support clear and relevant case for support. Build and maintain networks with fundraising colleagues in the arts and charity sectors, sharing learning and good practice with THE BELGRADE particularly at a local and regional level Contribute positively to THE BELGRADE s inclusive, collaborative and community-focused culture, supporting volunteers involved in fundraising activity where appropriate. Set company wide strategies to maximise individual giving around our Making Memories campaign for Pantomime and our Stage for All campaign that supports co-creation. General Keep up to date with emerging technologies and industry trends to improve efficiency and fundraising potential. Maintain a strong applicable knowledge of the theatre s programme, strategy and business plan. Attend staff meetings / training as required. Adhere to policies and procedures and act as an ambassador for best practice. What Success Looks Like Reaching our fundraising target of £450k Growth in philanthropic income year-on-year Strong donor engagement, both recruitment and retention Increase in size and diversity of membership base including renewal of lapsed bookers A motivated, high-performing development team Clear, compelling fundraising messaging around The Belgrade s case for support embedded across the organisation A sustainable funding model that supports artistic excellence and community impact The postholder will be required to work from the theatre in Coventry, although some flexibility for occasional working from home is available subject to the needs of the business. This role may require working weekends and evenings for attendance at Guest Nights and Stakeholder Events etc. from time to time for which time off can be taken in lieu. Please note the job description for this position may be reviewed and amended to incorporate future business needs. Person Specification: Essential - the successful candidate will meet the majority of these requirements. Experience delivering fundraising campaigns. Experience stewarding and supporting donors or supporters. Experience writing successful funding applications. Experience planning and delivering fundraising or community events. Strong written and verbal communication skills. Understanding of fundraising compliance, including GDPR and Gift Aid. Awareness of current fundraising trends and inclusive fundraising practices. Proactive, organised and hands-on approach. Confidence building and maintaining professional relationships with a range of stakeholders Commitment to inclusivity, ethical fundraising and community values. Collaborative, adaptable and solution focused. Experience cultivating, soliciting, and stewarding donors or supporters Experience using CRM or database systems to manage supporter data Willingness to embrace the Belgrade s Brand Values A genuine interest in inclusive arts, music and social impact Desirable Experience of developing new fundraising initiatives from conception to realisation Experience of budget responsibility and reporting on achievements against targets Knowledge and experience of major gift fundraising Apply Now . click apply for full job details
Mar 19, 2026
Full time
Head of Development Department: Development Line Manager: Director of Audiences and Growth Reports From: Development Officer, Freelance Bid Writer Salary: £43,000 - £52,500 The Belgrade theatre has big growth plans with a vibrant programme; we are proud of our reputation for excellent stewardship and donor care. We are a National Portfolio Organisation, funded by Arts Council England, and enjoy the support of many individuals, trust and foundations and corporate supporters. We are now looking for an ambitious, creative, and energetic fundraiser to help take us into our next chapter. You might be an experienced Development leader or someone looking to take that next step, or perhaps this could be a lateral move from another related sector. We are open to discussing flexible working patterns, and you will be able to shape the role around your particular skills and experience. You will have the full support of the CEO, senior team and Board of Trustees, and we will work with you to ensure you continue to develop in your professional practice. You will have the satisfaction of knowing that your work is making a real difference in supporting the Belgrade Theatre realise its Story of Change and continue to build on our co-creation model of developing theatre by and with the people of Coventry. You will be joining us at an exciting time whilst we build the production of our new co-created show Nanny of the Maroons, and your skills and expertise in fundraising and income-generation activity, will support us to launch this production in a way that can have real impact for the people of Coventry; whilst shaping a sustainable future for the organisation, and achieving an annual revenue funding target of £450K. This is a hands-on role focused on delivering fundraising activity, supporting income generation through campaigns, events, partnerships and donor stewardship. You will build meaningful relationships with donors, partners, and funders, working on strategies that support artistic ambition, creative learning and community engagement programmes, and long-term organisational growth. This role will suit someone who is organised, proactive and confident in delivering fundraising activity, and who can bring practical ideas that connect with Coventry s diverse communities. Key Working Relationships: Internal: Director of Audiences and Growth, CEO, Artistic Director and Director of Producing and Co-creation. This role will line manage the Development Officer and oversee freelance bid writers. This role needs to have constructive relationships with all departments within the business including working closely with the audiences, marketing and communications team and colleagues across Box Office, Finance and Front of House. You will deliver a programme of fundraising activity including memberships, small, mid-scale and larger trusts and foundations, community fundraising, sponsorship and local business partnerships. External: Trusts and Foundations, Donors, High Net worth individuals, Members, Individual Giving, Stakeholders, Volunteers and Business Networks Key Responsibilities: Strategic Leadership Develop and deliver a multi-year fundraising strategy aligned with organisational priorities Lead on income diversification across individual giving/membership, major gifts, legacies, trusts and foundations, corporate partnerships, campaigns and events Set and monitor annual income targets with clear KPIs and reporting structure Fundraising Campaigns & Income Generation Develop and deliver audience-focused fundraising campaigns that support theatre programming, community engagement and audience development. Identify and implement practical income opportunities, such as round-up donations, maximising Gift Aid and testing messaging at key audience touchpoints. Events & Community Fundraising Plan, promote and deliver fundraising events including donor evenings and follow up donor cultivation, community fundraising activities and donor profile events Work collaboratively with colleagues and volunteers to ensure events are well organised and provide a positive supporter experience. Trusts, Memberships & Partnerships Research, write and submit applications to small, mid-scale and large trusts and foundations aligned with The Belgrade s artistic, co-creation, educational and community activity to ensure we meet our target of 10% of turnover against fundraising activity Review and refresh The Belgrade s s membership schemes, sponsorship offers and local business fundraising opportunities. Develop proposals to support income from individuals, trusts and community partners. Establish and Develop a Legacy programme with the associated campaign Donor Stewardship & Supporter Care Support and steward donors, members and supporters through appropriate communication, recognition and reporting. Ensure donor recognition is accurate and visible across digital, print and in-venue materials. Experience of managing a varied pipeline of fundraising prospects, including identification of key internal and external milestones Digital Fundraising & Communications Work with the Marketing team to create fundraising content for email, web and social media. Use storytelling to promote THE BELGRADE s charitable activity and encourage supporter engagement. Monitoring, Reporting & Compliance Maintain accurate donor records. Track fundraising income and prepare reports for internal and external stakeholders. Ensure all fundraising activity complies with GDPR, Gift Aid requirements and Fundraising Regulator guidance. Planning, Collaboration & Good Practice Contribute to the delivery of agreed annual fundraising plans, supporting our Audiences and Marketing team by tracking activity and progress against targets. Stay informed about THE BELGRADE s artistic programme and community work, working with colleagues across departments to support clear and relevant case for support. Build and maintain networks with fundraising colleagues in the arts and charity sectors, sharing learning and good practice with THE BELGRADE particularly at a local and regional level Contribute positively to THE BELGRADE s inclusive, collaborative and community-focused culture, supporting volunteers involved in fundraising activity where appropriate. Set company wide strategies to maximise individual giving around our Making Memories campaign for Pantomime and our Stage for All campaign that supports co-creation. General Keep up to date with emerging technologies and industry trends to improve efficiency and fundraising potential. Maintain a strong applicable knowledge of the theatre s programme, strategy and business plan. Attend staff meetings / training as required. Adhere to policies and procedures and act as an ambassador for best practice. What Success Looks Like Reaching our fundraising target of £450k Growth in philanthropic income year-on-year Strong donor engagement, both recruitment and retention Increase in size and diversity of membership base including renewal of lapsed bookers A motivated, high-performing development team Clear, compelling fundraising messaging around The Belgrade s case for support embedded across the organisation A sustainable funding model that supports artistic excellence and community impact The postholder will be required to work from the theatre in Coventry, although some flexibility for occasional working from home is available subject to the needs of the business. This role may require working weekends and evenings for attendance at Guest Nights and Stakeholder Events etc. from time to time for which time off can be taken in lieu. Please note the job description for this position may be reviewed and amended to incorporate future business needs. Person Specification: Essential - the successful candidate will meet the majority of these requirements. Experience delivering fundraising campaigns. Experience stewarding and supporting donors or supporters. Experience writing successful funding applications. Experience planning and delivering fundraising or community events. Strong written and verbal communication skills. Understanding of fundraising compliance, including GDPR and Gift Aid. Awareness of current fundraising trends and inclusive fundraising practices. Proactive, organised and hands-on approach. Confidence building and maintaining professional relationships with a range of stakeholders Commitment to inclusivity, ethical fundraising and community values. Collaborative, adaptable and solution focused. Experience cultivating, soliciting, and stewarding donors or supporters Experience using CRM or database systems to manage supporter data Willingness to embrace the Belgrade s Brand Values A genuine interest in inclusive arts, music and social impact Desirable Experience of developing new fundraising initiatives from conception to realisation Experience of budget responsibility and reporting on achievements against targets Knowledge and experience of major gift fundraising Apply Now . click apply for full job details
Citizens UK Citizens UK is the UK's biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems. Living Wage Foundation The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011. Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting half a million people and winning over £3bn of better wages for people who need it most. Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. Purpose The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Communications Officer. We are looking for an exceptionally motivated and organised individual who enjoys working in a fast-paced, high-profile communications environment. The role will support the objectives of the Living Wage Foundation and Citizens UK by communicating our work to a wide range of audiences, including senior business leaders and politicians, through a mix of communications methods: social media, newsletters, media outlets, website and internal communications channels. The role will be predominantly focused on work and wages activity through the Living Wage Foundation, but there will be opportunities to support cross-Citizens UK communications activity including for example: campaigns on housing, refugees and more. This post will be joining a Communications team that spans media, digital communications, research and events, with colleagues based across the UK with monthly in-person team meetings. The post holder will support the delivery of our media and press office activity, including monitoring media coverage, supporting with journalist enquiries, and helping to develop proactive press campaigns to build awareness of the Living Wage Foundation's work. They will also support the creation of written and visual content across our channels and help monitor and manage our social media presence on a day-to-day basis. The role will work closely to support the Communications team's work and help communicate the work of the wider-team and our employer network. The role is also responsible for key communications with our network of over 16,000 accredited Living Wage Employers, including our monthly newsletters, blogs, videos and case studies to celebrate our network of accredited employers. The position would suit an applicant with strong written and communication skills, with some experience of working within a communications team and a passion for press work, social media and content creation. We don't expect you to have experience of all areas of this job. Training will be provided to help you develop into this role. Main Responsibilities Working as a Communications Officer for the Living Wage Foundation, reporting to the Media Manager, your main responsibilities will include: Media: Contribute to media strategies and plans that help to win public, business and political support for the Living Wage Foundation and its work Write compelling press releases, blogs and opinion editorials to promote the Living Wage Foundation's work Support story gathering and storytelling development with workers, employers and others affected by low pay and insecure work, ensuring lived experience and employer voices are reflected effectively across media work and wider communications platforms Build effective relationships with the media, colleagues and other stakeholders to find new ways to raise our profile Monitor and evaluate media campaigns and reports Maintain and regularly update communications resources, including press contact lists, internal databases and other media materials Participate in the out of hours duty press (being on hand to very occasionally answer emails and phone calls in the evenings or weekends) Social and digital media: Oversee our digital communications channels to raise awareness of the Living Wage and our wider accreditation schemes, champion responsible employers and grow our movement. Help the team keep up to date with social media trends and opportunities. Create, manage and schedule posts for our social media channels including, LinkedIn, Instagram, Bluesky, Facebook and YouTube, tailoring the content to different channels and audiences. Monitor our social media channels, replying to enquiries from the public and our networks of supporters and employers and flagging any potential issues to the wider team Content creation: Working with the communication team, design and implement engaging digital engagement campaigns for Living Wage Employers and supporters, and to support Living Wage Foundation campaigns. Design communications collateral to increase engagement on social media, including creation and editing of short-form videos for our online channels and creation of social media graphics. Improve our digital offering for our network of accredited Living Wage, Living Hours and Living Pension Employers, by creating resources and improving our communications support. Liaise with the Living Wage and Citizens UK team to keep up-to-date with news to share with key stakeholders Collate and summarise content to schedule newsletters and updates for our varied audiences. Support in adoption of updated brand across our communications content and materials, supporting others to use brand and tone of voice guidelines. Sourcing and creating original content for both the Living Wage Foundation and external websites, including creating blog posts, news, guidance and general pages. Auditing and reviewing existing website content to ensure it is effective and up-to-date. Support on improvements and developments where necessary. Network communications: Drafting email communications to support the experience of our network of accredited employers, including regular newsletters as well as automated email content for new accreditations. Work closely with the Operations and Insight team to put in place the communications infrastructure to help our network of employers engage with us online, e.g. utilising our online dashboard for accredited members and creating new resources. General: Administrate and facilitate communications team meetings. Communications support for key events and campaign moments including the annual Champion Awards and Living Wage Week Monitor communications outputs, analyse performance data and evaluate impact to support learning and improvement across our communications work Person Specification (D) Desirable, (E) Essential Experience: Experience working within a Communications team or function (E) Experience using graphic design software (e.g., Canva, Adobe Creative Suite). (D) Experience filming and editing video content (D) Experience using website content management systems (CMS) such as Drupal, WordPress or similar (D) Experience of using social media scheduling tools (D) Experience of supporting press office or media relations work (D) Key skills and knowledge: Excellent knowledge of a wide range of social media channels and good awareness of current social media trends and developments (E) Strong written and verbal communication skills including the ability to produce clear original content for different audiences and use digital tools (including AI) appropriately and responsibly (E) Excellent attention to detail (E) Ability to create high-quality and engaging content for social media (whether for a personal or business account) and a good understanding of what makes compelling content (E) Strong analytical skills and ability to evaluate the success of a campaign (E) Ability to build strong relationships with colleagues and external stakeholders (E) Ability to communicate clearly and effectively with a wide variety of stakeholders (E) Ability to plan and prioritise workload effectively, manage competing demands, and flag capacity issues early to support effective team planning (E) . click apply for full job details
Mar 19, 2026
Full time
Citizens UK Citizens UK is the UK's biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems. Living Wage Foundation The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011. Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting half a million people and winning over £3bn of better wages for people who need it most. Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. Purpose The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Communications Officer. We are looking for an exceptionally motivated and organised individual who enjoys working in a fast-paced, high-profile communications environment. The role will support the objectives of the Living Wage Foundation and Citizens UK by communicating our work to a wide range of audiences, including senior business leaders and politicians, through a mix of communications methods: social media, newsletters, media outlets, website and internal communications channels. The role will be predominantly focused on work and wages activity through the Living Wage Foundation, but there will be opportunities to support cross-Citizens UK communications activity including for example: campaigns on housing, refugees and more. This post will be joining a Communications team that spans media, digital communications, research and events, with colleagues based across the UK with monthly in-person team meetings. The post holder will support the delivery of our media and press office activity, including monitoring media coverage, supporting with journalist enquiries, and helping to develop proactive press campaigns to build awareness of the Living Wage Foundation's work. They will also support the creation of written and visual content across our channels and help monitor and manage our social media presence on a day-to-day basis. The role will work closely to support the Communications team's work and help communicate the work of the wider-team and our employer network. The role is also responsible for key communications with our network of over 16,000 accredited Living Wage Employers, including our monthly newsletters, blogs, videos and case studies to celebrate our network of accredited employers. The position would suit an applicant with strong written and communication skills, with some experience of working within a communications team and a passion for press work, social media and content creation. We don't expect you to have experience of all areas of this job. Training will be provided to help you develop into this role. Main Responsibilities Working as a Communications Officer for the Living Wage Foundation, reporting to the Media Manager, your main responsibilities will include: Media: Contribute to media strategies and plans that help to win public, business and political support for the Living Wage Foundation and its work Write compelling press releases, blogs and opinion editorials to promote the Living Wage Foundation's work Support story gathering and storytelling development with workers, employers and others affected by low pay and insecure work, ensuring lived experience and employer voices are reflected effectively across media work and wider communications platforms Build effective relationships with the media, colleagues and other stakeholders to find new ways to raise our profile Monitor and evaluate media campaigns and reports Maintain and regularly update communications resources, including press contact lists, internal databases and other media materials Participate in the out of hours duty press (being on hand to very occasionally answer emails and phone calls in the evenings or weekends) Social and digital media: Oversee our digital communications channels to raise awareness of the Living Wage and our wider accreditation schemes, champion responsible employers and grow our movement. Help the team keep up to date with social media trends and opportunities. Create, manage and schedule posts for our social media channels including, LinkedIn, Instagram, Bluesky, Facebook and YouTube, tailoring the content to different channels and audiences. Monitor our social media channels, replying to enquiries from the public and our networks of supporters and employers and flagging any potential issues to the wider team Content creation: Working with the communication team, design and implement engaging digital engagement campaigns for Living Wage Employers and supporters, and to support Living Wage Foundation campaigns. Design communications collateral to increase engagement on social media, including creation and editing of short-form videos for our online channels and creation of social media graphics. Improve our digital offering for our network of accredited Living Wage, Living Hours and Living Pension Employers, by creating resources and improving our communications support. Liaise with the Living Wage and Citizens UK team to keep up-to-date with news to share with key stakeholders Collate and summarise content to schedule newsletters and updates for our varied audiences. Support in adoption of updated brand across our communications content and materials, supporting others to use brand and tone of voice guidelines. Sourcing and creating original content for both the Living Wage Foundation and external websites, including creating blog posts, news, guidance and general pages. Auditing and reviewing existing website content to ensure it is effective and up-to-date. Support on improvements and developments where necessary. Network communications: Drafting email communications to support the experience of our network of accredited employers, including regular newsletters as well as automated email content for new accreditations. Work closely with the Operations and Insight team to put in place the communications infrastructure to help our network of employers engage with us online, e.g. utilising our online dashboard for accredited members and creating new resources. General: Administrate and facilitate communications team meetings. Communications support for key events and campaign moments including the annual Champion Awards and Living Wage Week Monitor communications outputs, analyse performance data and evaluate impact to support learning and improvement across our communications work Person Specification (D) Desirable, (E) Essential Experience: Experience working within a Communications team or function (E) Experience using graphic design software (e.g., Canva, Adobe Creative Suite). (D) Experience filming and editing video content (D) Experience using website content management systems (CMS) such as Drupal, WordPress or similar (D) Experience of using social media scheduling tools (D) Experience of supporting press office or media relations work (D) Key skills and knowledge: Excellent knowledge of a wide range of social media channels and good awareness of current social media trends and developments (E) Strong written and verbal communication skills including the ability to produce clear original content for different audiences and use digital tools (including AI) appropriately and responsibly (E) Excellent attention to detail (E) Ability to create high-quality and engaging content for social media (whether for a personal or business account) and a good understanding of what makes compelling content (E) Strong analytical skills and ability to evaluate the success of a campaign (E) Ability to build strong relationships with colleagues and external stakeholders (E) Ability to communicate clearly and effectively with a wide variety of stakeholders (E) Ability to plan and prioritise workload effectively, manage competing demands, and flag capacity issues early to support effective team planning (E) . click apply for full job details
Marketing Officer Location: Rotherham College, Rotherham (with occasional travel to other sites as/when required) Salary: £28,019 a year + benefits Vacancy Type: Permanent Hours; Full time (37 hours each week, all year round) Are you a creative and dynamic communicator with a passion for storytelling? Do you possess the power skills to support a visible and proactive marketing department in a large educational organisation where relationship building is key? Do you possess good technical marketing skills to continue the development of innovative and successful marketing campaigns? If you're ready to help shape the future of learners across South Yorkshire and North Nottinghamshire, we want to hear from you! About the Role As a Marketing Officer, you will be at the heart of our mission to lead innovation and skills in our communities. You'll play a vital role in delivering our Strategic Plan, specifically focusing on boosting recruitment for 16-18-year-olds, adult learners, apprentices, and degree-level students at our purpose-built University Centre Rotherham (UCR). In a highly competitive market, we need to stand out to prospective learners, employers and other key influencers and the role of a Marketing Officer plays a large part in that. You won't just be sitting behind a desk; you'll be an "account manager" for your assigned departments and college, building strong relationships with curriculum and work-based learning teams to bring their success stories to life. Creating Content: Writing engaging copy for everything from course guides and press releases to website content and social media. Campaign Management: Taking projects from a "lightbulb moment" concept all the way to completion. Digital Engagement: Maintaining a constant flow of "good news" stories across our digital platforms and social media channels. Event Magic: Helping run exciting "showcase" events like HE Graduation and college Open Days. Collaboration: Working alongside our talented Graphic Designers and Digital Officers to produce high-quality media products. You will You will have experience within a marketing role and have some success in planning and implementing marketing plans and campaigns. A sound technical knowledge of marketing and branding, good copywriting skills, excellent relationship management skills (in person and digitally) and being dynamic and proactive in your verbal and written communication to stakeholders are essential for this role. You will have a good ability to work with colleagues at various levels across the organisation both in person and digitally utilising excellent verbal and written communication skills as well as being calm and able to communicate well to internal and external stakeholders under pressure Qualification wise you will need a degree or equivalent in a subject relevant to marketing, media, communications, public relations or journalism or willing to work towards, but ideally have a vocationally relevant qualification at level 3 or above already. You will hold a Level 2 (or equivalent) qualification in English and Maths (or be willing to undertake). We understand that no candidate will perfectly match every qualification or criterion listed. If your experience differs from what we've outlined but you believe you can contribute to this role, we encourage you to apply! Department Info You will report to the Group Campaigns and Marketing Manager who will give you direction, but you will plan and prioritise your day-to-day workload. You will work with the other Marketing Officers across the Group and members of the marketing team to ensure projects are completed to agreed timescales. Our excellent benefits and rewards package: Access to local government pensions scheme (with employer contributions from 17.7% to 23.68%) Up to 41 days annual leave per year including closure during Christmas period Access to our gyms, restaurants and salons Staff health & wellbeing and benefits schemes including in-house Occupational Health service Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing. Full, part time and flexible working hours available in many roles Free Parking available at all of our sites Fantastic career development opportunities including funding for teacher training, apprenticeships and various other industry recognised qualifications New FE teachers can also apply for grants of up to £6,000 in STEM subjects (conditions apply) through the teacher retention initiative Recruitment Referral Scheme for all employees, worth £200 per referral made What is the RNN Group? RNN Group's main goal is to be an 'outstanding' education and training provider and this is at the heart of everything that we do. To help us achieve this we are looking to recruit highly motivated, innovative and dynamic individuals to join our existing teams. To be a part of the team at RNN Group we will expect you to be committed to our values too; We are Inclusive, We have Integrity, We Deliver, We are One Team. We are OFSTED 'Good' (November 2022) Closing date: Monday 30 March 2026 To Apply If you feel you are a suitable candidate and would like to work for RNN Group, please click apply to be redirected to our website to complete your application.
Mar 18, 2026
Full time
Marketing Officer Location: Rotherham College, Rotherham (with occasional travel to other sites as/when required) Salary: £28,019 a year + benefits Vacancy Type: Permanent Hours; Full time (37 hours each week, all year round) Are you a creative and dynamic communicator with a passion for storytelling? Do you possess the power skills to support a visible and proactive marketing department in a large educational organisation where relationship building is key? Do you possess good technical marketing skills to continue the development of innovative and successful marketing campaigns? If you're ready to help shape the future of learners across South Yorkshire and North Nottinghamshire, we want to hear from you! About the Role As a Marketing Officer, you will be at the heart of our mission to lead innovation and skills in our communities. You'll play a vital role in delivering our Strategic Plan, specifically focusing on boosting recruitment for 16-18-year-olds, adult learners, apprentices, and degree-level students at our purpose-built University Centre Rotherham (UCR). In a highly competitive market, we need to stand out to prospective learners, employers and other key influencers and the role of a Marketing Officer plays a large part in that. You won't just be sitting behind a desk; you'll be an "account manager" for your assigned departments and college, building strong relationships with curriculum and work-based learning teams to bring their success stories to life. Creating Content: Writing engaging copy for everything from course guides and press releases to website content and social media. Campaign Management: Taking projects from a "lightbulb moment" concept all the way to completion. Digital Engagement: Maintaining a constant flow of "good news" stories across our digital platforms and social media channels. Event Magic: Helping run exciting "showcase" events like HE Graduation and college Open Days. Collaboration: Working alongside our talented Graphic Designers and Digital Officers to produce high-quality media products. You will You will have experience within a marketing role and have some success in planning and implementing marketing plans and campaigns. A sound technical knowledge of marketing and branding, good copywriting skills, excellent relationship management skills (in person and digitally) and being dynamic and proactive in your verbal and written communication to stakeholders are essential for this role. You will have a good ability to work with colleagues at various levels across the organisation both in person and digitally utilising excellent verbal and written communication skills as well as being calm and able to communicate well to internal and external stakeholders under pressure Qualification wise you will need a degree or equivalent in a subject relevant to marketing, media, communications, public relations or journalism or willing to work towards, but ideally have a vocationally relevant qualification at level 3 or above already. You will hold a Level 2 (or equivalent) qualification in English and Maths (or be willing to undertake). We understand that no candidate will perfectly match every qualification or criterion listed. If your experience differs from what we've outlined but you believe you can contribute to this role, we encourage you to apply! Department Info You will report to the Group Campaigns and Marketing Manager who will give you direction, but you will plan and prioritise your day-to-day workload. You will work with the other Marketing Officers across the Group and members of the marketing team to ensure projects are completed to agreed timescales. Our excellent benefits and rewards package: Access to local government pensions scheme (with employer contributions from 17.7% to 23.68%) Up to 41 days annual leave per year including closure during Christmas period Access to our gyms, restaurants and salons Staff health & wellbeing and benefits schemes including in-house Occupational Health service Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing. Full, part time and flexible working hours available in many roles Free Parking available at all of our sites Fantastic career development opportunities including funding for teacher training, apprenticeships and various other industry recognised qualifications New FE teachers can also apply for grants of up to £6,000 in STEM subjects (conditions apply) through the teacher retention initiative Recruitment Referral Scheme for all employees, worth £200 per referral made What is the RNN Group? RNN Group's main goal is to be an 'outstanding' education and training provider and this is at the heart of everything that we do. To help us achieve this we are looking to recruit highly motivated, innovative and dynamic individuals to join our existing teams. To be a part of the team at RNN Group we will expect you to be committed to our values too; We are Inclusive, We have Integrity, We Deliver, We are One Team. We are OFSTED 'Good' (November 2022) Closing date: Monday 30 March 2026 To Apply If you feel you are a suitable candidate and would like to work for RNN Group, please click apply to be redirected to our website to complete your application.
Usay Compare is seeking a Training Officer to support the development of our Private Medical Insurance Sales Advisors and contribute to the continued growth of our Learning & Development function. This role is well-suited to someone who communicates clearly, builds strong working relationships, and takes pride in helping others develop their skills and confidence. You will play a key role in supporting our Sales Bootcamp graduates as they transition into their roles, providing structured coaching and guidance to ensure learning is applied effectively. You will also lead our PMI Switch Training for experienced advisors, ensuring they remain confident, knowledgeable, and equipped to deliver high-quality advice. The position offers variety, visibility across the business, and the opportunity to influence how learning is delivered. The role involves delivering training both in person and virtually, coaching individuals and groups, and producing learning materials that are accurate, engaging, and aligned with business needs. Collaboration with managers and subject-matter experts will be essential, as will a proactive approach to keeping content current and evaluating the impact of training. We are looking for someone with strong communication and presentation skills, experience coaching others, and confidence using digital tools such as PowerPoint and MS Teams. A background in sales, contact centres, PMI, or FCA-regulated environments is helpful but not essential; what matters most is a professional approach, good organisation, and a genuine interest in supporting people's development. What You'll Receive Competitive salary of £35,000 per annum 26 days' annual leave plus Bank Holidays Private medical insurance, life insurance, critical illness cover, income protection Pension scheme Access to a wide range of additional benefits including: Technology scheme Car salary sacrifice scheme Restaurant discount card Cycle to work scheme Gym membership Healthcare cash plan or Private Medical Insurance Dental insurance A supportive, friendly working environment with ongoing development opportunities If you're looking for a role where you can make a meaningful contribution to people's growth and support a high-performing team, we'd be pleased to hear from you. Usay Compare, part of Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Mar 18, 2026
Full time
Usay Compare is seeking a Training Officer to support the development of our Private Medical Insurance Sales Advisors and contribute to the continued growth of our Learning & Development function. This role is well-suited to someone who communicates clearly, builds strong working relationships, and takes pride in helping others develop their skills and confidence. You will play a key role in supporting our Sales Bootcamp graduates as they transition into their roles, providing structured coaching and guidance to ensure learning is applied effectively. You will also lead our PMI Switch Training for experienced advisors, ensuring they remain confident, knowledgeable, and equipped to deliver high-quality advice. The position offers variety, visibility across the business, and the opportunity to influence how learning is delivered. The role involves delivering training both in person and virtually, coaching individuals and groups, and producing learning materials that are accurate, engaging, and aligned with business needs. Collaboration with managers and subject-matter experts will be essential, as will a proactive approach to keeping content current and evaluating the impact of training. We are looking for someone with strong communication and presentation skills, experience coaching others, and confidence using digital tools such as PowerPoint and MS Teams. A background in sales, contact centres, PMI, or FCA-regulated environments is helpful but not essential; what matters most is a professional approach, good organisation, and a genuine interest in supporting people's development. What You'll Receive Competitive salary of £35,000 per annum 26 days' annual leave plus Bank Holidays Private medical insurance, life insurance, critical illness cover, income protection Pension scheme Access to a wide range of additional benefits including: Technology scheme Car salary sacrifice scheme Restaurant discount card Cycle to work scheme Gym membership Healthcare cash plan or Private Medical Insurance Dental insurance A supportive, friendly working environment with ongoing development opportunities If you're looking for a role where you can make a meaningful contribution to people's growth and support a high-performing team, we'd be pleased to hear from you. Usay Compare, part of Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Location : Brooklands Museum, Brooklands Road, Weybridge KT13 0QN Contract : Permanent - Full time Salary : £28,000 per annum Help tell the story of a place where people dared to drive fast, fly high and think differently At Brooklands Museum, history isn't just something we preserve - it's something we bring to life every day. From the roar of historic racing cars to the elegance of Concorde, Brooklands Museum in Weybridge, Surrey is a place of innovation, adventure and extraordinary stories. We're looking for a creative Content and Digital Officer who can capture those moments and share them with audiences around the world through engaging digital storytelling. If you love creating content, spotting great stories and turning experiences into compelling social media and digital campaigns, this could be the perfect role for you. Join our Team as a Content and Digital Officer at Brooklands Museum! Are you a creative digital storyteller who loves bringing places, people and history to life online? Brooklands Museum is looking for a Content and Digital Officer to help share the extraordinary stories of the birthplace of British motorsport and aviation with audiences across the UK and beyond. From capturing behind-the-scenes restoration work and iconic aircraft to creating engaging social media and digital campaigns, this role is at the heart of how we connect new audiences with Brooklands Museum. If you enjoy creating compelling content, spotting great stories and turning moments into engaging digital experiences, we'd love to hear from you. Location: Brooklands Museum, Weybridge, Surrey Hours: Permanent, full-time - 37.5 hours per week (Monday to Friday). Some evening, weekend and public holiday work is required to support events, with time off in lieu provided. Salary: £28,000 per annum Reports to: Head of PR, Marketing and Communications What You'll Do As part of the Marketing and Communications team, you'll play a key role in bringing the Brooklands story to life through creative digital content and storytelling across multiple platforms. Your responsibilities will include: Creating engaging digital content including photography, short-form video and written storytelling to promote Brooklands Museum's events, collections, experiences and people. Planning and producing social media content that captures the energy, heritage and unique atmosphere of Brooklands Museum, growing audiences and increasing engagement. Capturing behind-the-scenes moments across the Museum - from stories of our icons to restoration projects, historic aircraft to events, volunteers and learning programmes. Supporting the development and maintenance of the Museum's website, ensuring content is accurate, engaging and aligned with the Brooklands Museum brand. Writing website articles, blogs and digital stories that highlight Brooklands' history, innovations and exciting activities. Supporting the planning and delivery of engaging email communications including newsletters, event promotions and campaign updates. Working with teams across the Museum to uncover and share the stories that make Brooklands Museum unique. Supporting influencer collaborations and content creator visits that help expand Brooklands Museum's reach to new audiences. Monitoring and reporting on digital and social media performance, helping identify opportunities to grow reach and engagement. Attending key Museum events to capture live content and share the excitement across digital channels. Who You Are You're a creative and curious content creator who enjoys telling stories and connecting audiences with meaningful experiences. You will have: Experience creating engaging digital content for social media platforms. Strong copywriting skills and a natural ability to tell compelling stories. Experience managing or contributing to social media channels and digital campaigns. Confidence using digital tools such as content management systems, social media scheduling tools or email marketing platforms (desirable). Experience using creative tools such as Canva, Adobe Creative Suite or similar design platforms (desirable). A proactive and organised approach with the ability to manage multiple projects and deadlines. A collaborative mindset and the confidence to work with colleagues across the organisation. An interest in museums, heritage, aviation, motoring or STEM subjects (desirable). Why Join Us? Be part of a passionate team promoting one of the UK's most unique heritage destinations. Work in a creative and varied environment where history, innovation and storytelling meet. Develop your skills in digital storytelling, social media and content creation within a high-profile visitor attraction. Help share the stories of Brooklands - from pioneering racing drivers to supersonic aircraft - with audiences locally, nationally and internationally. If you're a creative Content and Digital Officer with a passion for storytelling, social media and digital engagement, we'd love to hear from you. REF-
Mar 17, 2026
Full time
Location : Brooklands Museum, Brooklands Road, Weybridge KT13 0QN Contract : Permanent - Full time Salary : £28,000 per annum Help tell the story of a place where people dared to drive fast, fly high and think differently At Brooklands Museum, history isn't just something we preserve - it's something we bring to life every day. From the roar of historic racing cars to the elegance of Concorde, Brooklands Museum in Weybridge, Surrey is a place of innovation, adventure and extraordinary stories. We're looking for a creative Content and Digital Officer who can capture those moments and share them with audiences around the world through engaging digital storytelling. If you love creating content, spotting great stories and turning experiences into compelling social media and digital campaigns, this could be the perfect role for you. Join our Team as a Content and Digital Officer at Brooklands Museum! Are you a creative digital storyteller who loves bringing places, people and history to life online? Brooklands Museum is looking for a Content and Digital Officer to help share the extraordinary stories of the birthplace of British motorsport and aviation with audiences across the UK and beyond. From capturing behind-the-scenes restoration work and iconic aircraft to creating engaging social media and digital campaigns, this role is at the heart of how we connect new audiences with Brooklands Museum. If you enjoy creating compelling content, spotting great stories and turning moments into engaging digital experiences, we'd love to hear from you. Location: Brooklands Museum, Weybridge, Surrey Hours: Permanent, full-time - 37.5 hours per week (Monday to Friday). Some evening, weekend and public holiday work is required to support events, with time off in lieu provided. Salary: £28,000 per annum Reports to: Head of PR, Marketing and Communications What You'll Do As part of the Marketing and Communications team, you'll play a key role in bringing the Brooklands story to life through creative digital content and storytelling across multiple platforms. Your responsibilities will include: Creating engaging digital content including photography, short-form video and written storytelling to promote Brooklands Museum's events, collections, experiences and people. Planning and producing social media content that captures the energy, heritage and unique atmosphere of Brooklands Museum, growing audiences and increasing engagement. Capturing behind-the-scenes moments across the Museum - from stories of our icons to restoration projects, historic aircraft to events, volunteers and learning programmes. Supporting the development and maintenance of the Museum's website, ensuring content is accurate, engaging and aligned with the Brooklands Museum brand. Writing website articles, blogs and digital stories that highlight Brooklands' history, innovations and exciting activities. Supporting the planning and delivery of engaging email communications including newsletters, event promotions and campaign updates. Working with teams across the Museum to uncover and share the stories that make Brooklands Museum unique. Supporting influencer collaborations and content creator visits that help expand Brooklands Museum's reach to new audiences. Monitoring and reporting on digital and social media performance, helping identify opportunities to grow reach and engagement. Attending key Museum events to capture live content and share the excitement across digital channels. Who You Are You're a creative and curious content creator who enjoys telling stories and connecting audiences with meaningful experiences. You will have: Experience creating engaging digital content for social media platforms. Strong copywriting skills and a natural ability to tell compelling stories. Experience managing or contributing to social media channels and digital campaigns. Confidence using digital tools such as content management systems, social media scheduling tools or email marketing platforms (desirable). Experience using creative tools such as Canva, Adobe Creative Suite or similar design platforms (desirable). A proactive and organised approach with the ability to manage multiple projects and deadlines. A collaborative mindset and the confidence to work with colleagues across the organisation. An interest in museums, heritage, aviation, motoring or STEM subjects (desirable). Why Join Us? Be part of a passionate team promoting one of the UK's most unique heritage destinations. Work in a creative and varied environment where history, innovation and storytelling meet. Develop your skills in digital storytelling, social media and content creation within a high-profile visitor attraction. Help share the stories of Brooklands - from pioneering racing drivers to supersonic aircraft - with audiences locally, nationally and internationally. If you're a creative Content and Digital Officer with a passion for storytelling, social media and digital engagement, we'd love to hear from you. REF-
Senior Conversion and Recruitment Officer Department: International Recruitment Location: Joseph Priestley Building Salary: £35,331 to £39,002 per annum Post Type: Full Time, Permanent Release Date: 06 March 2026 Closing Date: 23.59 hours BST on Sunday 05 April 2026 Reference: M126009 BCU is a diverse and inclusive learning community of over 30,000 students from more than 100 countries. We are committed to providing a transformational educational experience, supporting world class research and fostering a collaborative and supportive working environment. Role Summary We are seeking an experienced and highly motivated International Conversion and Recruitment Officer to support the delivery of Birmingham City University's international recruitment and conversion strategy. This is an important operational role within the Marketing, Recruitment and Communications (MRC) Directorate. Reporting to the International Conversion Manager, you will support the delivery of targeted recruitment, marketing and conversion activity across international markets. You will play a key role in developing engaging content and personalised communications that enhance the applicant journey, using data and insight to inform decision making and improve conversion outcomes. Working collaboratively with colleagues across MRC and wider University teams, including specialist UK based and overseas colleagues, you will help shape how BCU attracts, supports and welcomes students from around the world. The role includes international travel and occasional weekend working. Key Responsibilities and Qualifications Deliver targeted regional and global conversion campaigns across email, telephone, WhatsApp, webinars and digital platforms to improve applicant engagement and enrolment outcomes. Support operational conversion activity across all stages of the recruitment funnel (enquiry through to enrolment), ensuring timely, personalised and proactive communication. Act as a key point of contact for prospective students and education agents, providing clear and accurate advice on admissions processes, CAS issuance, visa requirements and enrolment procedures, escalating complex cases where appropriate. Assist in planning and delivering virtual and programme specific conversion activities in collaboration with academic teams, ensuring measurable impact and effective follow up. Contribute to the development and distribution of tailored, market specific messaging and digital content in partnership with Marketing, Recruitment and Communications colleagues. Record and manage applicant interactions accurately within CRM systems, supporting data integrity, campaign tracking and performance reporting. Work closely with Admissions, UKVI/CAS, Enquiries and International Recruitment colleagues to ensure a seamless, compliant and student focused recruitment journey. Maintain awareness of key international markets and applicant behaviours, supporting recruitment events and identifying opportunities to enhance engagement and conversion performance. Educated to degree level and/or holding a relevant professional qualification. Experience of international student recruitment within the higher education sector. Good knowledge of marketing, customer relationship management, customer service or a related discipline. Experience of developing, delivering and evaluating multi channel segmented CRM nurture and conversion campaigns. Strong working knowledge of CRM systems and marketing automation platforms (preferably Microsoft Dynamics), data capture tools and analytics. Understanding of the international recruitment journey and student application lifecycle. Excellent written and verbal communication skills, with the ability to explain complex processes clearly to different audiences. Strong analytical skills with the ability to interpret data and use insight to inform activity. Knowledge of UK data protection regulations and their application to CRM data management. Experience of building and maintaining effective working relationships and professional networks. Experience working with overseas recruitment teams and education agents. Experience supporting virtual events, webinars or digital engagement activity. Experience of using AI tools or automation to enhance applicant engagement and operational efficiency. For an informal discussion about the role, please contact Yusuff Kaffo, Associate Director International Recruitment, at . Further Information If you want to be part of a team shaping the future of international recruitment at BCU, we'd love to hear from you. The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly. Please note that this post may be eligible for sponsorship under the Skilled Worker visa route if your individual circumstances enable this in accordance with the Skilled Worker visa rules. For more information on how the Skilled Worker visa rules may apply to you please visit: Equality, Diversity & Inclusion We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.
Mar 17, 2026
Full time
Senior Conversion and Recruitment Officer Department: International Recruitment Location: Joseph Priestley Building Salary: £35,331 to £39,002 per annum Post Type: Full Time, Permanent Release Date: 06 March 2026 Closing Date: 23.59 hours BST on Sunday 05 April 2026 Reference: M126009 BCU is a diverse and inclusive learning community of over 30,000 students from more than 100 countries. We are committed to providing a transformational educational experience, supporting world class research and fostering a collaborative and supportive working environment. Role Summary We are seeking an experienced and highly motivated International Conversion and Recruitment Officer to support the delivery of Birmingham City University's international recruitment and conversion strategy. This is an important operational role within the Marketing, Recruitment and Communications (MRC) Directorate. Reporting to the International Conversion Manager, you will support the delivery of targeted recruitment, marketing and conversion activity across international markets. You will play a key role in developing engaging content and personalised communications that enhance the applicant journey, using data and insight to inform decision making and improve conversion outcomes. Working collaboratively with colleagues across MRC and wider University teams, including specialist UK based and overseas colleagues, you will help shape how BCU attracts, supports and welcomes students from around the world. The role includes international travel and occasional weekend working. Key Responsibilities and Qualifications Deliver targeted regional and global conversion campaigns across email, telephone, WhatsApp, webinars and digital platforms to improve applicant engagement and enrolment outcomes. Support operational conversion activity across all stages of the recruitment funnel (enquiry through to enrolment), ensuring timely, personalised and proactive communication. Act as a key point of contact for prospective students and education agents, providing clear and accurate advice on admissions processes, CAS issuance, visa requirements and enrolment procedures, escalating complex cases where appropriate. Assist in planning and delivering virtual and programme specific conversion activities in collaboration with academic teams, ensuring measurable impact and effective follow up. Contribute to the development and distribution of tailored, market specific messaging and digital content in partnership with Marketing, Recruitment and Communications colleagues. Record and manage applicant interactions accurately within CRM systems, supporting data integrity, campaign tracking and performance reporting. Work closely with Admissions, UKVI/CAS, Enquiries and International Recruitment colleagues to ensure a seamless, compliant and student focused recruitment journey. Maintain awareness of key international markets and applicant behaviours, supporting recruitment events and identifying opportunities to enhance engagement and conversion performance. Educated to degree level and/or holding a relevant professional qualification. Experience of international student recruitment within the higher education sector. Good knowledge of marketing, customer relationship management, customer service or a related discipline. Experience of developing, delivering and evaluating multi channel segmented CRM nurture and conversion campaigns. Strong working knowledge of CRM systems and marketing automation platforms (preferably Microsoft Dynamics), data capture tools and analytics. Understanding of the international recruitment journey and student application lifecycle. Excellent written and verbal communication skills, with the ability to explain complex processes clearly to different audiences. Strong analytical skills with the ability to interpret data and use insight to inform activity. Knowledge of UK data protection regulations and their application to CRM data management. Experience of building and maintaining effective working relationships and professional networks. Experience working with overseas recruitment teams and education agents. Experience supporting virtual events, webinars or digital engagement activity. Experience of using AI tools or automation to enhance applicant engagement and operational efficiency. For an informal discussion about the role, please contact Yusuff Kaffo, Associate Director International Recruitment, at . Further Information If you want to be part of a team shaping the future of international recruitment at BCU, we'd love to hear from you. The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly. Please note that this post may be eligible for sponsorship under the Skilled Worker visa route if your individual circumstances enable this in accordance with the Skilled Worker visa rules. For more information on how the Skilled Worker visa rules may apply to you please visit: Equality, Diversity & Inclusion We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.
FEDERATION OF BRITISH ARTISTS
City Of Westminster, London
FEDERATION OF BRITISH ARTISTS / MALL GALLERIES Job Description Job Title: Head of Venue Hire and Visitor Experience Hours of Work: Full time. Monday - Friday (sometimes involves evenings) Reports to: Chief Executive Location: Federation of British Artists, 17 Carlton House Terrace, London SW1Y 5BD Target Audiences: Gallery and event hirers, artists Background The Federation of British Artists (FBA) is the national centre for contemporary, figurative art, with administration offices and a large, contemporary gallery space located on The Mall in central London. A major visual arts charity, the FBA comprises of nine of the UK's leading art societies. The art societies are as follows: The Royal Society of British Artists The Royal Society of Portrait Painters The Royal Institute of Oil Painters The Royal Institute of Painters in Water Colours The Royal Society of Marine Artists The New English Art Club The Pastel Society The Society of Wildlife Artists The Hesketh Hubbard Life Drawing Class Vision: Leader in contemporary figurative art, led by artists, for all. Mission: Mall Galleries empowers artists through a busy programme of exhibitions and events, prizes and awards, with a focus on figurative art. Managed by the Federation of British Artists, a visual arts charity founded in 1961, Mall Galleries offers learning and engagement opportunities for everyone Exhibiting and selling figurative art, both in the galleries and online are at the centre of the FBA's activities. This is achieved by providing exhibition services, promoting the exhibitions and artists to as wide a public as possible, facilitating sales and hiring out the spacious galleries to external hirers. Inevitably the organisation has been affected financially by the COVID 19 pandemic. We need to rebuild our finances and reserves. We will do this by increasing sales of art, developing a new venue hire package for an international and national customer, attracting more Friends and donations and improving our systems. A new venue hire package was launched in early 2022. Approx 50% of the year is available for venue hire and the gallery is available for evening events throughout the year. This activity generates a vital income of between £500-600,000. Overview The post holder will be responsible for identifying and securing and then account management for venue hire clients or potential clients and nurturing existing clients. You will be part of the Sales and Marketing Department and work closely with the front of house and art services departments. Overall Purpose of the Role: Targeting and securing venue hire - continually monitor sales performance; identify gaps in the diary. Recognise and target new and suitable opportunities using proactive sales initiatives to generate new enquiries Work with the marketing team to plan and deliver marketing initiatives throughout the year and undertake proactive sales activities in line with this strategy Developing and engaging existing hirers with the aim of securing repeat business Primary account management for all venue hire - both exhibitions and events Working closely across the FBA to ensure successful outcomes Responsibilities: Targeting and Sales Create a strategy to attract venue hire Using the exhibition year create a strategy to attract evening event hire Target and approach prospects with effective digital communications, manage site visits and follow up communications Seek multi-year contracts wherever possible Proactively respond to enquiries Account Management and Delivery Account manage and be the primary point of contact for the client Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing Manage the relationship with suppliers and third parties - and review these at regular intervals Ensure all Health and Safety policies and Gallery regulations are complied with and provide all the necessary information to the client alongside the Art Services Manager Review and monitor with the client to improve for the future and create good relations with returning clients Ensure contracting and invoicing take place efficiently and in a timely manner Marketing: Editorial and design - create persuasive content, update the website and other digital platforms, work with designers to produce material Liaise and deliver with the digital marketing coordinator to produce targeted venue hire campaigns Administration: Be self-administering Use and develop the CRM for venue hire prospects and clients and produce analytical reports Update the CRM as necessary Project management: Knowledge of digital channels and what makes good digital content including demonstrable knowledge of editorial style and publishing processes in a digital environment Experience with digital analytics and reporting. Database experience with knowledge of segmentation and targeting Line Manage and Train the Visitor Experience Team: Recruit, train and manage front of house staff to provide excellent customer service. This will include, but not be limited to: Collaboration with colleagues to ensure robust recruitment and training programmes for Duty Officers staff (qualified to be in charge on site), in addition to visitor services training. Championing best practice in customer service, ensuring the visitor services team deliver an exemplary shopping and artwork sales experience to all our visitors. Work with colleagues on Fire & Evacuation and Health & Safety practices, including policy review, daily implementation e.g. training. Cultivate an ethos and practice of perpetual improvement in visitor experience through staff support and development. Person Specification Essential Experience 3 Years proven experience in venue hire, events sales, or venue management. Experience managing venue hire enquiries, site visits, contracts, and client communications. Experience in account management and maintaining client relationships. Experience in staff supervision, recruitment, or team management. Essential Skills Strong persuasive and negotiation skills, with the ability to work creatively and generate repeat and new business. Excellent written communication skills, including digital content and marketing copy. Strong analytical skills, with the ability to compile and analyse data, including sales and conversion rates. Ability to lead, motivate, and train visitor experience teams. Strong customer service leadership skills. Good understanding of health and safety compliance within events or public venues. Desirable Skills Experience working in arts, galleries, museums, or cultural venues. A knowledge of the UK arts sector or visual arts organisations. Experience securing multi-year venue hire contracts. What We Can Offer You Salary between £45,000 - £48,000 per annum. Flexible working based on job responsibilities. You will receive 26 days paid annual leave plus the three days between Christmas and New Year. 3% employer contribution to a personal pension scheme. Staff discounts at Cass Art shops and on FBA artworks displayed in the gallery. How to Apply: To apply, please send your CV and a cover letter or supporting statement explaining how you match the person specification for this role to . Please note that applications without a cover letter will not be considered. Please include the job title (Head of Venue Hire and Visitor Experience) in the subject line of your email. Deadline for applications: 5pm on Monday, 30 March 2026 Thank you for your interest in this role. If you are not invited to interview, we regret that you have not been shortlisted on this occasion.
Mar 16, 2026
Full time
FEDERATION OF BRITISH ARTISTS / MALL GALLERIES Job Description Job Title: Head of Venue Hire and Visitor Experience Hours of Work: Full time. Monday - Friday (sometimes involves evenings) Reports to: Chief Executive Location: Federation of British Artists, 17 Carlton House Terrace, London SW1Y 5BD Target Audiences: Gallery and event hirers, artists Background The Federation of British Artists (FBA) is the national centre for contemporary, figurative art, with administration offices and a large, contemporary gallery space located on The Mall in central London. A major visual arts charity, the FBA comprises of nine of the UK's leading art societies. The art societies are as follows: The Royal Society of British Artists The Royal Society of Portrait Painters The Royal Institute of Oil Painters The Royal Institute of Painters in Water Colours The Royal Society of Marine Artists The New English Art Club The Pastel Society The Society of Wildlife Artists The Hesketh Hubbard Life Drawing Class Vision: Leader in contemporary figurative art, led by artists, for all. Mission: Mall Galleries empowers artists through a busy programme of exhibitions and events, prizes and awards, with a focus on figurative art. Managed by the Federation of British Artists, a visual arts charity founded in 1961, Mall Galleries offers learning and engagement opportunities for everyone Exhibiting and selling figurative art, both in the galleries and online are at the centre of the FBA's activities. This is achieved by providing exhibition services, promoting the exhibitions and artists to as wide a public as possible, facilitating sales and hiring out the spacious galleries to external hirers. Inevitably the organisation has been affected financially by the COVID 19 pandemic. We need to rebuild our finances and reserves. We will do this by increasing sales of art, developing a new venue hire package for an international and national customer, attracting more Friends and donations and improving our systems. A new venue hire package was launched in early 2022. Approx 50% of the year is available for venue hire and the gallery is available for evening events throughout the year. This activity generates a vital income of between £500-600,000. Overview The post holder will be responsible for identifying and securing and then account management for venue hire clients or potential clients and nurturing existing clients. You will be part of the Sales and Marketing Department and work closely with the front of house and art services departments. Overall Purpose of the Role: Targeting and securing venue hire - continually monitor sales performance; identify gaps in the diary. Recognise and target new and suitable opportunities using proactive sales initiatives to generate new enquiries Work with the marketing team to plan and deliver marketing initiatives throughout the year and undertake proactive sales activities in line with this strategy Developing and engaging existing hirers with the aim of securing repeat business Primary account management for all venue hire - both exhibitions and events Working closely across the FBA to ensure successful outcomes Responsibilities: Targeting and Sales Create a strategy to attract venue hire Using the exhibition year create a strategy to attract evening event hire Target and approach prospects with effective digital communications, manage site visits and follow up communications Seek multi-year contracts wherever possible Proactively respond to enquiries Account Management and Delivery Account manage and be the primary point of contact for the client Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing Manage the relationship with suppliers and third parties - and review these at regular intervals Ensure all Health and Safety policies and Gallery regulations are complied with and provide all the necessary information to the client alongside the Art Services Manager Review and monitor with the client to improve for the future and create good relations with returning clients Ensure contracting and invoicing take place efficiently and in a timely manner Marketing: Editorial and design - create persuasive content, update the website and other digital platforms, work with designers to produce material Liaise and deliver with the digital marketing coordinator to produce targeted venue hire campaigns Administration: Be self-administering Use and develop the CRM for venue hire prospects and clients and produce analytical reports Update the CRM as necessary Project management: Knowledge of digital channels and what makes good digital content including demonstrable knowledge of editorial style and publishing processes in a digital environment Experience with digital analytics and reporting. Database experience with knowledge of segmentation and targeting Line Manage and Train the Visitor Experience Team: Recruit, train and manage front of house staff to provide excellent customer service. This will include, but not be limited to: Collaboration with colleagues to ensure robust recruitment and training programmes for Duty Officers staff (qualified to be in charge on site), in addition to visitor services training. Championing best practice in customer service, ensuring the visitor services team deliver an exemplary shopping and artwork sales experience to all our visitors. Work with colleagues on Fire & Evacuation and Health & Safety practices, including policy review, daily implementation e.g. training. Cultivate an ethos and practice of perpetual improvement in visitor experience through staff support and development. Person Specification Essential Experience 3 Years proven experience in venue hire, events sales, or venue management. Experience managing venue hire enquiries, site visits, contracts, and client communications. Experience in account management and maintaining client relationships. Experience in staff supervision, recruitment, or team management. Essential Skills Strong persuasive and negotiation skills, with the ability to work creatively and generate repeat and new business. Excellent written communication skills, including digital content and marketing copy. Strong analytical skills, with the ability to compile and analyse data, including sales and conversion rates. Ability to lead, motivate, and train visitor experience teams. Strong customer service leadership skills. Good understanding of health and safety compliance within events or public venues. Desirable Skills Experience working in arts, galleries, museums, or cultural venues. A knowledge of the UK arts sector or visual arts organisations. Experience securing multi-year venue hire contracts. What We Can Offer You Salary between £45,000 - £48,000 per annum. Flexible working based on job responsibilities. You will receive 26 days paid annual leave plus the three days between Christmas and New Year. 3% employer contribution to a personal pension scheme. Staff discounts at Cass Art shops and on FBA artworks displayed in the gallery. How to Apply: To apply, please send your CV and a cover letter or supporting statement explaining how you match the person specification for this role to . Please note that applications without a cover letter will not be considered. Please include the job title (Head of Venue Hire and Visitor Experience) in the subject line of your email. Deadline for applications: 5pm on Monday, 30 March 2026 Thank you for your interest in this role. If you are not invited to interview, we regret that you have not been shortlisted on this occasion.
Introduction The National House Project (NHP) supports Local Authorities to work with young people to give them the knowledge, skills and confidence to live connected and fulfilling lives. By developing a community of support, completing the House Project Programme and being able to make their house a home young people can look forward to a positive future. This is an exciting time to join NHP and we are seeking a skilled and experienced professional who can support our vision to ensure that young people leaving care live connected and fulfilling lives. Purpose of the Role Reporting to the Director of Partnerships, this newly created role offers the chance to support the delivery of our new Fundraising and Partnership Strategy () by helping to grow our community of supporters, increase individual digital giving and deepen engagement with corporate partners. We also welcome your ideas and experience in developing how we might approach digital fundraising. Working closely with the Director of Partnerships, this role will lead on community fundraising development and provide hands-on coordination of partnership activities, from employee volunteering and group sessions to corporate fundraising events and payroll giving. The role will also contribute to communications and marketing content. Key Responsibilities Corporate Partnerships and Engagement Support the Director of Partnerships in managing and delivering high-quality partnership activities, including: Organising employee volunteering sessions including mapping / tracking volunteer hours and activities (where possible) Organising and supporting group visits, insight events, and work experience placements (as needed) Work closely with NHP colleagues, Local House Project staff and partners to develop impactful partnership activities Fundraising activities and events organised by corporate partners Liaise with LHPs to coordinate partnership activity across different regions. Maintain accurate partnership records and activity tracking in NHP s CRM. Communications and Collaboration Work closely with the Business Support Administrator and Admin Team to create and share communications and marketing materials that promote partnership activities, volunteering, and fundraising opportunities. Support the preparation of partnership updates, impact stories, and social media content. Contribute to internal communications about partnership successes and learning. Support the rest of the NHP team from time to time, as required. Community Fundraising, Individual Giving and Supporter Engagement Plan, deliver and evaluate a calendar of community fundraising activities and events (third party) to build NHP s supporter base, ensuring income and engagement targets are met. (We plan to have 2 community fundraising events a year, and support those our corporate partners organise). Recruit, brief and support challenge event participants, fundraisers and corporate teams undertaking community activities. Develop toolkits and resources to empower supporters (fundraising packs, JustGiving Guides and risk assessments) Support the Business Support Administrator to manage the stock, ordering and distribution of fundraising materials to ensure event participants are equipped and engaged. Support the Director of Partnerships to lead the event logistics (registrations, supplier liaison, risk assessments, volunteer coordination, on the day delivery and post event follow up) Provide guidance, resources, and encouragement to individuals and groups fundraising on behalf of NHP. Support the development of our long-term individual goals (one-off donations and regular giving via our website) Coordinate fundraising communications, updates, and impact stories to strengthen donor engagement and retention. Track and evaluate community fundraising and individual giving performance and supporter feedback. Maintain accurate CRM records of donor giving/community fundraising Support with sharing best practice and resources that enable local teams to engage effectively with partners and supporters Find out more If you re excited by the opportunity to build something transformative , we d love to hear from you. We recently held a briefing session to provide more information about this role . You can watch the recording below: Passcode: Tkk%9$b How to Apply To apply, please submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 9am Friday 20th March . We welcome applications from all backgrounds. If you require adjustments during the application or recruitment process, let us know. If you are care-experienced and meet all the essential requirements you will be guaranteed an interview. We do not accept unsolicited CVs from recruitment agencies. Interviews Shortlisted candidates will be invited to an in-person interview on Monday 30th March at the NHP Office in Crewe. Further details will be provided to shortlisted candidates. Safeguarding Statement NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies. General Requirements: Right to work in the UK, two professional references, and a DBS check.
Mar 10, 2026
Full time
Introduction The National House Project (NHP) supports Local Authorities to work with young people to give them the knowledge, skills and confidence to live connected and fulfilling lives. By developing a community of support, completing the House Project Programme and being able to make their house a home young people can look forward to a positive future. This is an exciting time to join NHP and we are seeking a skilled and experienced professional who can support our vision to ensure that young people leaving care live connected and fulfilling lives. Purpose of the Role Reporting to the Director of Partnerships, this newly created role offers the chance to support the delivery of our new Fundraising and Partnership Strategy () by helping to grow our community of supporters, increase individual digital giving and deepen engagement with corporate partners. We also welcome your ideas and experience in developing how we might approach digital fundraising. Working closely with the Director of Partnerships, this role will lead on community fundraising development and provide hands-on coordination of partnership activities, from employee volunteering and group sessions to corporate fundraising events and payroll giving. The role will also contribute to communications and marketing content. Key Responsibilities Corporate Partnerships and Engagement Support the Director of Partnerships in managing and delivering high-quality partnership activities, including: Organising employee volunteering sessions including mapping / tracking volunteer hours and activities (where possible) Organising and supporting group visits, insight events, and work experience placements (as needed) Work closely with NHP colleagues, Local House Project staff and partners to develop impactful partnership activities Fundraising activities and events organised by corporate partners Liaise with LHPs to coordinate partnership activity across different regions. Maintain accurate partnership records and activity tracking in NHP s CRM. Communications and Collaboration Work closely with the Business Support Administrator and Admin Team to create and share communications and marketing materials that promote partnership activities, volunteering, and fundraising opportunities. Support the preparation of partnership updates, impact stories, and social media content. Contribute to internal communications about partnership successes and learning. Support the rest of the NHP team from time to time, as required. Community Fundraising, Individual Giving and Supporter Engagement Plan, deliver and evaluate a calendar of community fundraising activities and events (third party) to build NHP s supporter base, ensuring income and engagement targets are met. (We plan to have 2 community fundraising events a year, and support those our corporate partners organise). Recruit, brief and support challenge event participants, fundraisers and corporate teams undertaking community activities. Develop toolkits and resources to empower supporters (fundraising packs, JustGiving Guides and risk assessments) Support the Business Support Administrator to manage the stock, ordering and distribution of fundraising materials to ensure event participants are equipped and engaged. Support the Director of Partnerships to lead the event logistics (registrations, supplier liaison, risk assessments, volunteer coordination, on the day delivery and post event follow up) Provide guidance, resources, and encouragement to individuals and groups fundraising on behalf of NHP. Support the development of our long-term individual goals (one-off donations and regular giving via our website) Coordinate fundraising communications, updates, and impact stories to strengthen donor engagement and retention. Track and evaluate community fundraising and individual giving performance and supporter feedback. Maintain accurate CRM records of donor giving/community fundraising Support with sharing best practice and resources that enable local teams to engage effectively with partners and supporters Find out more If you re excited by the opportunity to build something transformative , we d love to hear from you. We recently held a briefing session to provide more information about this role . You can watch the recording below: Passcode: Tkk%9$b How to Apply To apply, please submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 9am Friday 20th March . We welcome applications from all backgrounds. If you require adjustments during the application or recruitment process, let us know. If you are care-experienced and meet all the essential requirements you will be guaranteed an interview. We do not accept unsolicited CVs from recruitment agencies. Interviews Shortlisted candidates will be invited to an in-person interview on Monday 30th March at the NHP Office in Crewe. Further details will be provided to shortlisted candidates. Safeguarding Statement NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies. General Requirements: Right to work in the UK, two professional references, and a DBS check.
The West Midlands Combined Authority (WMCA) is transforming the region, driving economic growth, creating jobs, delivering new homes, and improving journeys. Central to our work is the West Midlands Growth Plan, launched by Mayor Richard Parker in 2025, a 10 year blueprint to boost prosperity, create high-quality jobs, and raise living standards. By connecting national strategy with local delivery, we invest in people, businesses, infrastructure, and communities to maximise impact. Our goal is clear, grow the regional economy by £17 billion, positioning the West Midlands as a national leader in innovation, advanced manufacturing, and clean growth. We prioritise local needs, ensuring access to secure employment and safe, affordable housing. Every pound of public funding must deliver results, from major transport schemes to community grants, speed, efficiency, and inclusivity are essential. The Role: As Chief Financial Officer, you will be WMCA's principal financial adviser and statutory Section 73 Officer, providing strategic leadership and stewardship of public funds. You will translate the Growth Plan's ambitions into actionable financial decisions, supporting delivery teams, the Portfolio Management Office, and Strategy & Policy functions. Strong regional relationships are essential, enabling collaboration with local authorities, businesses, and public agencies. Your leadership will ensure finance drives transformation, delivers public value, and maintains the highest standards of governance while remaining bold, innovative, and forward looking. Key Accountabilities: Act as the designated Section 73 Officer, providing authoritative financial leadership and ensuring statutory and internal compliance. Oversee sound financial stewardship, including accurate statutory reporting and transparent financial disclosures. Shape and implement financial strategy aligned with organisational goals and public priorities. Lead planning, setting, and monitoring of the annual budget, ensuring compliance with regulatory, government, and grant requirements. Direct strategic financial planning and performance management, optimising budgets and productivity. Provide insight and scenario modelling to inform high level strategic decisions. Advise on risk management, investment, and new commercial ventures. Oversee financial operations, ensuring systems, processes, and teams are agile, commercially aware, and aligned with priorities. Collaborate with the Mayor, Members, and senior leaders to ensure robust governance and agile responses to economic, legislative, and political changes. Champion digital transformation within finance and across the organisation to enhance efficiency and transparency. Inspire and lead a high performing, inclusive finance team, fostering a culture of excellence, collaboration, and continuous improvement. Promote financial literacy across the organisation, equipping leaders with tools and insights for informed decisions. Build strong relationships with financial leaders across constituent authorities and stakeholders, promoting shared learning and best practice. Shape and influence organisational strategy, contributing to sustainability, innovation, inclusive growth, and digital transformation initiatives. Present assurance to ARAC and Overview & Scrutiny Committee on financial management and controls. The Successful Candidate Will: Be a fully qualified accountant with membership of a recognised professional body and a relevant postgraduate qualification. Possess significant experience in a senior statutory finance role, ideally as a Section 73 or Section 151 Officer, with responsibility for financial leadership, governance, and stewardship of public funds. Have extensive knowledge of local government statutory frameworks. Demonstrate highly developed leadership skills, managing and shaping high performing teams to deliver excellent outcomes. Have experience reporting to Senior Leaders and Elected Members. Be skilled in navigating sensitive political environments and managing diverse stakeholders. Possess extensive public sector financial management experience across finance, investment, and procurement functions relevant to a combined authority. Exhibit a track record of team leadership, empowerment, and motivation. Demonstrate confident decision making and problem solving in complex environments. Be a respected sector expert with a strong network, able to influence businesses, organisations, and stakeholders. Show political sensitivity and an ability to work across parties in the collaborative West Midlands public sector landscape. Possess excellent communication and influencing skills, conveying complex issues clearly to diverse audiences. Understand WMCA's strategic aims and the opportunities and challenges in developing regional policy. Demonstrate strong partnership skills to secure stakeholder commitment, sell ideas, articulate shared visions, and negotiate effectively. Have strategic awareness of WMCA's financial structure and the impact of decisions on value for taxpayers. Show proven ability to lead, influence, and challenge in fast paced, high pressure environments. We offer a comprehensive benefits package that includes: Local Government Pension Scheme (one of the most generous pension schemes in the UK). Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs). 28 days paid annual leave (with an option to purchase more) + Statutory days. EV car benefit scheme Healthcare plans. Discounted gym membership, will writing,andmortgage advice. An option to buy a bicycle, including e bikes and adapted pedal cycles, at a discounted rate. 3 daysof paid leave each year to volunteer. Interest-free financingthrough SmartTech to buy the latest technology Discounted shopping with over 2,000 big name retailers, and more. You can now also obtain a Costco membership through the WMCA. Boundlessunlocks unlimited entry to top rated UK attractions and loads of extra benefits and discounts. Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses. For more information, please visit the benefits page on our career site. How to apply: Create your Careers Account. Register with your name, email address, and a password. Build your Profile. Upload your CV to help populate your career and education details. Write your Supporting Statement. Make sure to address each of the required essential criteria. Submit your application. Do one final check and once complete, click submit. Anonymised Applications. Your uploaded CV won't be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. It's your chance to showcase your skills and experience. Using Artificial Intelligence (AI) We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site. Reasonable adjustments. If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team (). Creating an inclusive workplace. WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We're a Disability Confident Employer with 'Leader' status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. Right to Work in the UK Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). Attached documents Chief Financial Officer - JD.pdf
Mar 01, 2026
Full time
The West Midlands Combined Authority (WMCA) is transforming the region, driving economic growth, creating jobs, delivering new homes, and improving journeys. Central to our work is the West Midlands Growth Plan, launched by Mayor Richard Parker in 2025, a 10 year blueprint to boost prosperity, create high-quality jobs, and raise living standards. By connecting national strategy with local delivery, we invest in people, businesses, infrastructure, and communities to maximise impact. Our goal is clear, grow the regional economy by £17 billion, positioning the West Midlands as a national leader in innovation, advanced manufacturing, and clean growth. We prioritise local needs, ensuring access to secure employment and safe, affordable housing. Every pound of public funding must deliver results, from major transport schemes to community grants, speed, efficiency, and inclusivity are essential. The Role: As Chief Financial Officer, you will be WMCA's principal financial adviser and statutory Section 73 Officer, providing strategic leadership and stewardship of public funds. You will translate the Growth Plan's ambitions into actionable financial decisions, supporting delivery teams, the Portfolio Management Office, and Strategy & Policy functions. Strong regional relationships are essential, enabling collaboration with local authorities, businesses, and public agencies. Your leadership will ensure finance drives transformation, delivers public value, and maintains the highest standards of governance while remaining bold, innovative, and forward looking. Key Accountabilities: Act as the designated Section 73 Officer, providing authoritative financial leadership and ensuring statutory and internal compliance. Oversee sound financial stewardship, including accurate statutory reporting and transparent financial disclosures. Shape and implement financial strategy aligned with organisational goals and public priorities. Lead planning, setting, and monitoring of the annual budget, ensuring compliance with regulatory, government, and grant requirements. Direct strategic financial planning and performance management, optimising budgets and productivity. Provide insight and scenario modelling to inform high level strategic decisions. Advise on risk management, investment, and new commercial ventures. Oversee financial operations, ensuring systems, processes, and teams are agile, commercially aware, and aligned with priorities. Collaborate with the Mayor, Members, and senior leaders to ensure robust governance and agile responses to economic, legislative, and political changes. Champion digital transformation within finance and across the organisation to enhance efficiency and transparency. Inspire and lead a high performing, inclusive finance team, fostering a culture of excellence, collaboration, and continuous improvement. Promote financial literacy across the organisation, equipping leaders with tools and insights for informed decisions. Build strong relationships with financial leaders across constituent authorities and stakeholders, promoting shared learning and best practice. Shape and influence organisational strategy, contributing to sustainability, innovation, inclusive growth, and digital transformation initiatives. Present assurance to ARAC and Overview & Scrutiny Committee on financial management and controls. The Successful Candidate Will: Be a fully qualified accountant with membership of a recognised professional body and a relevant postgraduate qualification. Possess significant experience in a senior statutory finance role, ideally as a Section 73 or Section 151 Officer, with responsibility for financial leadership, governance, and stewardship of public funds. Have extensive knowledge of local government statutory frameworks. Demonstrate highly developed leadership skills, managing and shaping high performing teams to deliver excellent outcomes. Have experience reporting to Senior Leaders and Elected Members. Be skilled in navigating sensitive political environments and managing diverse stakeholders. Possess extensive public sector financial management experience across finance, investment, and procurement functions relevant to a combined authority. Exhibit a track record of team leadership, empowerment, and motivation. Demonstrate confident decision making and problem solving in complex environments. Be a respected sector expert with a strong network, able to influence businesses, organisations, and stakeholders. Show political sensitivity and an ability to work across parties in the collaborative West Midlands public sector landscape. Possess excellent communication and influencing skills, conveying complex issues clearly to diverse audiences. Understand WMCA's strategic aims and the opportunities and challenges in developing regional policy. Demonstrate strong partnership skills to secure stakeholder commitment, sell ideas, articulate shared visions, and negotiate effectively. Have strategic awareness of WMCA's financial structure and the impact of decisions on value for taxpayers. Show proven ability to lead, influence, and challenge in fast paced, high pressure environments. We offer a comprehensive benefits package that includes: Local Government Pension Scheme (one of the most generous pension schemes in the UK). Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs). 28 days paid annual leave (with an option to purchase more) + Statutory days. EV car benefit scheme Healthcare plans. Discounted gym membership, will writing,andmortgage advice. An option to buy a bicycle, including e bikes and adapted pedal cycles, at a discounted rate. 3 daysof paid leave each year to volunteer. Interest-free financingthrough SmartTech to buy the latest technology Discounted shopping with over 2,000 big name retailers, and more. You can now also obtain a Costco membership through the WMCA. Boundlessunlocks unlimited entry to top rated UK attractions and loads of extra benefits and discounts. Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses. For more information, please visit the benefits page on our career site. How to apply: Create your Careers Account. Register with your name, email address, and a password. Build your Profile. Upload your CV to help populate your career and education details. Write your Supporting Statement. Make sure to address each of the required essential criteria. Submit your application. Do one final check and once complete, click submit. Anonymised Applications. Your uploaded CV won't be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. It's your chance to showcase your skills and experience. Using Artificial Intelligence (AI) We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site. Reasonable adjustments. If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team (). Creating an inclusive workplace. WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We're a Disability Confident Employer with 'Leader' status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. Right to Work in the UK Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). Attached documents Chief Financial Officer - JD.pdf
35,331 - 39,002, 32 days annual leave (plus 8 bank holidays), hybrid working policy, generous pension scheme & other benefits Hays Technology are working in partnership with a Higher Education establishment in Birmingham to recruit an IT Training and Development Officer on a permanent basis. The IT Training and Development Officer will use a range of techniques, resources and media (including eLearning, virtual classrooms, self-assessment, peer-assisted learning, simulation and evaluation tools) to train staff and students in the use of University Systems. Within this role, focus will be on supporting and training staff and students on our student systems, which includes the student records system (SITS), Timetabling, Placements and Apprenticeships. The postholder will be required to develop a detailed understanding of our student system processes to inform the effective delivery of the training programme. The IT Training Team as a whole is responsible for the oversight and delivery of the IT Training Strategy and the IT Academy of students and graduates with a focus on eLearning and digital literacy. This includes the development and delivery of learning materials and content in order to develop the business and technical skills of staff and students required by the University. In order to apply, you must have the following skills and experience: Previous experience as an IT Trainer and/or providing support for teaching, instruction, and training activities. Proficient experience in using Adobe Creative Cloud and Microsoft Office applications. Good communication skills with the ability to enthuse, persuade, and influence. Experience of the tools and support services available within the training arena. Knowledge of the selection and application of information gathering methods, tools and techniques which are appropriate to the information required and the sources available. Experience of the methods and techniques for delivering effective presentations, making effective use of your own time, and creating and delivering effective learning and development content. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 27, 2026
Full time
35,331 - 39,002, 32 days annual leave (plus 8 bank holidays), hybrid working policy, generous pension scheme & other benefits Hays Technology are working in partnership with a Higher Education establishment in Birmingham to recruit an IT Training and Development Officer on a permanent basis. The IT Training and Development Officer will use a range of techniques, resources and media (including eLearning, virtual classrooms, self-assessment, peer-assisted learning, simulation and evaluation tools) to train staff and students in the use of University Systems. Within this role, focus will be on supporting and training staff and students on our student systems, which includes the student records system (SITS), Timetabling, Placements and Apprenticeships. The postholder will be required to develop a detailed understanding of our student system processes to inform the effective delivery of the training programme. The IT Training Team as a whole is responsible for the oversight and delivery of the IT Training Strategy and the IT Academy of students and graduates with a focus on eLearning and digital literacy. This includes the development and delivery of learning materials and content in order to develop the business and technical skills of staff and students required by the University. In order to apply, you must have the following skills and experience: Previous experience as an IT Trainer and/or providing support for teaching, instruction, and training activities. Proficient experience in using Adobe Creative Cloud and Microsoft Office applications. Good communication skills with the ability to enthuse, persuade, and influence. Experience of the tools and support services available within the training arena. Knowledge of the selection and application of information gathering methods, tools and techniques which are appropriate to the information required and the sources available. Experience of the methods and techniques for delivering effective presentations, making effective use of your own time, and creating and delivering effective learning and development content. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
DEKRA Organisational & Process Safety
Westhill, Aberdeenshire
Training Support Officer Process Safety Location: Fully Remote or Hybrid Aberdeen (Office & Home Working) Salary: £30K 35K per annum, DOE, Full Time Equivalent Contract: Part-Time, Four Days (30 hours) per week, Permanent Support the Delivery of Specialist Process Safety Training! DEKRA Process Safety is looking for a highly organised and proactive Training Support Officer to join our growing Training team. This hybrid or fully remote role plays a key part in ensuring our open, in-house and e-learning courses run smoothly from initial set-up through to post-course follow-up. You ll be central to coordinating logistics, managing delegate communications, and supporting course content as well as admin and billing. If you enjoy organisation, attention to detail, and working in a professional, safety-led environment this is an excellent opportunity to build your career within a global organisation. The Role You ll support the planning, coordination and financial administration of Process Safety training programmes, ensuring a seamless experience for trainers and delegates alike. Key Responsibilities Course Coordination & Delivery Support (60%) Set up open and in-house training courses Create schedules, attendance lists and joining instructions Ensure all trainer materials and course documentation are prepared in advance Send invites and manage online sessions via Teams or Livestorm Provide basic on-the-day support for virtual training sessions Book venues, meeting rooms, AV and catering for in-person training Coordinate logistics and delegate communications Prepare and issue certificates, including Credly digital accreditations Maintain and update training materials, templates and checklists Work with Marketing to ensure website course listings remain accurate Collate and summarise course feedback and evaluation results Support outreach activity to drive course attendance Track responses, follow-ups and outcomes accurately Maintain clean and compliant contact lists Support reporting on conversion from outreach to booking Training Content Maintenance (20%) Ownership of PowerPoint course materials ensuring alignment with brand guidelines standards Support in multimedia integration - text, audio, images, animations, and video. Financial Administration (20%) Ownership of Training service POs, working with Sales Teams and Finance team to manage accurate and timely invoicing for training services. What We re Looking For Essential Skills & Experience Strong organisational skills and exceptional attention to detail Confident written communicator with professional email etiquette Comfortable working to activity targets and managing structured tasks Proficient in Microsoft Office (Outlook, Excel, Teams) Awareness of data protection and handling personal data responsibly Desirable Financial administration experience Experience supporting training, events, webinars or customer service Familiarity with webinar platforms such as Livestorm Experience using CRM systems or tracking tools (SalesForce) Working knowledge of SAP Basic understanding of GDPR in relation to training administration What Success Looks Like Accurate and timely course set-up Joining instructions and materials issued on time Prospecting activity completed and tracked weekly Strong conversion from outreach to booking Timely issuing of certificates and digital accreditations Positive delegate feedback on communication and course experience Why Join DEKRA DEKRA is a global leader in safety, inspection and certification services. At DEKRA, safety isn t just a policy it s a core value. You ll be joining a team that lives by: Responsibility for Safety Customer Orientation Integrity Entrepreneurship Team Spirit We encourage collaboration, proactive thinking and continuous improvement and we recognise and celebrate success. Development Development opportunities within DEKRA will depend on business needs and individual performance, with scope to progress within training, operations or wider business functions. Ready to Apply If you re an organised, proactive professional who thrives in a structured, detail-focused role and wants to support high-quality technical training delivery we d love to hear from you! No agencies please.
Feb 27, 2026
Full time
Training Support Officer Process Safety Location: Fully Remote or Hybrid Aberdeen (Office & Home Working) Salary: £30K 35K per annum, DOE, Full Time Equivalent Contract: Part-Time, Four Days (30 hours) per week, Permanent Support the Delivery of Specialist Process Safety Training! DEKRA Process Safety is looking for a highly organised and proactive Training Support Officer to join our growing Training team. This hybrid or fully remote role plays a key part in ensuring our open, in-house and e-learning courses run smoothly from initial set-up through to post-course follow-up. You ll be central to coordinating logistics, managing delegate communications, and supporting course content as well as admin and billing. If you enjoy organisation, attention to detail, and working in a professional, safety-led environment this is an excellent opportunity to build your career within a global organisation. The Role You ll support the planning, coordination and financial administration of Process Safety training programmes, ensuring a seamless experience for trainers and delegates alike. Key Responsibilities Course Coordination & Delivery Support (60%) Set up open and in-house training courses Create schedules, attendance lists and joining instructions Ensure all trainer materials and course documentation are prepared in advance Send invites and manage online sessions via Teams or Livestorm Provide basic on-the-day support for virtual training sessions Book venues, meeting rooms, AV and catering for in-person training Coordinate logistics and delegate communications Prepare and issue certificates, including Credly digital accreditations Maintain and update training materials, templates and checklists Work with Marketing to ensure website course listings remain accurate Collate and summarise course feedback and evaluation results Support outreach activity to drive course attendance Track responses, follow-ups and outcomes accurately Maintain clean and compliant contact lists Support reporting on conversion from outreach to booking Training Content Maintenance (20%) Ownership of PowerPoint course materials ensuring alignment with brand guidelines standards Support in multimedia integration - text, audio, images, animations, and video. Financial Administration (20%) Ownership of Training service POs, working with Sales Teams and Finance team to manage accurate and timely invoicing for training services. What We re Looking For Essential Skills & Experience Strong organisational skills and exceptional attention to detail Confident written communicator with professional email etiquette Comfortable working to activity targets and managing structured tasks Proficient in Microsoft Office (Outlook, Excel, Teams) Awareness of data protection and handling personal data responsibly Desirable Financial administration experience Experience supporting training, events, webinars or customer service Familiarity with webinar platforms such as Livestorm Experience using CRM systems or tracking tools (SalesForce) Working knowledge of SAP Basic understanding of GDPR in relation to training administration What Success Looks Like Accurate and timely course set-up Joining instructions and materials issued on time Prospecting activity completed and tracked weekly Strong conversion from outreach to booking Timely issuing of certificates and digital accreditations Positive delegate feedback on communication and course experience Why Join DEKRA DEKRA is a global leader in safety, inspection and certification services. At DEKRA, safety isn t just a policy it s a core value. You ll be joining a team that lives by: Responsibility for Safety Customer Orientation Integrity Entrepreneurship Team Spirit We encourage collaboration, proactive thinking and continuous improvement and we recognise and celebrate success. Development Development opportunities within DEKRA will depend on business needs and individual performance, with scope to progress within training, operations or wider business functions. Ready to Apply If you re an organised, proactive professional who thrives in a structured, detail-focused role and wants to support high-quality technical training delivery we d love to hear from you! No agencies please.