• Home
  • Search Jobs
  • Register CV
  • Post a Job
  • Employer Pricing
  • Contact Us
  • Sign in
  • Sign up
  • Home
  • Search Jobs
  • Register CV
  • Post a Job
  • Employer Pricing
  • Contact Us
Sorry, that job is no longer available. Here are some results that may be similar to the job you were looking for.

320 jobs found

Email me jobs like this
Refine Search
Current Search
principle customer success manager
Lidl GB
Retail Shift Manager
Lidl GB Leek, Staffordshire
Summary £15.45 - £15.95 per hour 30 to 40 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Mar 18, 2026
Full time
Summary £15.45 - £15.95 per hour 30 to 40 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Lifeplus
Czech Multilingual Speaking Customer Care Administrator - 1 day per month in the office
Lifeplus St. Neots, Cambridgeshire
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company s business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Must be fluent in both spoken and written English. Must be fluent in both spoken and written Czech & Polish OR Czech & Slovenian. Desirable to have full professional fluency in English, Polish, Czech, and Slovenian. Passionate about delivering excellent customer service. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. Shift Pattern: Monday to Friday; 08:00-16:15 Office attendance: 1 day per month in office Salary: £25,000 - £25,000 GBP What's in it for you ? Nourish your wellbeing: Every month, you ll receive three free Lifeplus products, plus 50% off anything else you d like to try. It s our way of helping you experience the products you ll be proud to talk about. ? Your growth journey - LIFE Programme: Our Customer Care Administrators take part in our structured LIFE Programme, designed to build confidence, strengthen skills, and support your career progression from day one. On completion, an additional increase of £2,000 will be added to your salary! ? Learning at your fingertips: Access our Learning Management System (LMS) with all the latest learning materials and resources whenever you need them. Grow your knowledge at your own pace. ? Peace of mind from day one: You re automatically covered by Life Assurance and Permanent Health Insurance as soon as you join. If you re ever off work long term due to illness, you ll receive 50% of your basic salary after six months, because security matters. ? Holiday that works for you: Need more time off one year? Or prefer a little extra in your pocket? You can buy or sell holiday days to suit your lifestyle. ? Exclusive colleague perks: Enjoy special discounts at leading brands and retailers, plus generous savings on Lifeplus nutritional supplements and wellbeing products. ? Support to stop smoking: Through our partnership with Camquit, we offer a fully funded smoking cessation programme, including covering recommended prescriptions. ? Everyday healthcare support: Our Health Cash Plan (provided by BHSF) helps with regular healthcare costs, from dental and optical appointments to therapy sessions, plus hospital in-patient and accidental injury cover. ? Little things make a difference: Fresh fruit delivered weekly, plus free tea, coffee, milk (including alternatives), filtered water, and fully equipped kitchen areas onsite. ? Seasonal flu vaccinations: Free flu vaccinations every autumn to help you stay well. ? Support when you need it: Our Employee Assistance Programme (EAP) gives you access to confidential, professional support for mental wellbeing. ? Celebrate life s milestones: Getting married or entering a civil partnership? Enjoy an additional day s leave to mark the occasion. ? Invest in your future: Our contributory pension scheme offers up to 6% employer contributions , helping you build long term financial confidence. ? A culture that connects: From team socials organised by your manager to our annual company-wide event (where life partners are welcome), we make time to celebrate together. ? Eyecare support: We ll contribute £25 towards eye tests and up to £100 towards glasses if they re needed for VDU use. Plus, eye care vouchers are available to keep your vision in check. ? Stay active for less: Save on gym memberships and take advantage of our Cycle2Work scheme to boost your fitness while reducing your carbon footprint. ? Performance based bonus: Your hard work matters. Bonuses are awarded based on business success and individual performance , giving you extra recognition for your contributions. ? Recruitment Referral Scheme: Know someone who d love Lifeplus? Refer a friend or family member and earn £750 in shopping vouchers when they join and pass probation. Sharing really does pay off!
Mar 18, 2026
Full time
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company s business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Must be fluent in both spoken and written English. Must be fluent in both spoken and written Czech & Polish OR Czech & Slovenian. Desirable to have full professional fluency in English, Polish, Czech, and Slovenian. Passionate about delivering excellent customer service. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. Shift Pattern: Monday to Friday; 08:00-16:15 Office attendance: 1 day per month in office Salary: £25,000 - £25,000 GBP What's in it for you ? Nourish your wellbeing: Every month, you ll receive three free Lifeplus products, plus 50% off anything else you d like to try. It s our way of helping you experience the products you ll be proud to talk about. ? Your growth journey - LIFE Programme: Our Customer Care Administrators take part in our structured LIFE Programme, designed to build confidence, strengthen skills, and support your career progression from day one. On completion, an additional increase of £2,000 will be added to your salary! ? Learning at your fingertips: Access our Learning Management System (LMS) with all the latest learning materials and resources whenever you need them. Grow your knowledge at your own pace. ? Peace of mind from day one: You re automatically covered by Life Assurance and Permanent Health Insurance as soon as you join. If you re ever off work long term due to illness, you ll receive 50% of your basic salary after six months, because security matters. ? Holiday that works for you: Need more time off one year? Or prefer a little extra in your pocket? You can buy or sell holiday days to suit your lifestyle. ? Exclusive colleague perks: Enjoy special discounts at leading brands and retailers, plus generous savings on Lifeplus nutritional supplements and wellbeing products. ? Support to stop smoking: Through our partnership with Camquit, we offer a fully funded smoking cessation programme, including covering recommended prescriptions. ? Everyday healthcare support: Our Health Cash Plan (provided by BHSF) helps with regular healthcare costs, from dental and optical appointments to therapy sessions, plus hospital in-patient and accidental injury cover. ? Little things make a difference: Fresh fruit delivered weekly, plus free tea, coffee, milk (including alternatives), filtered water, and fully equipped kitchen areas onsite. ? Seasonal flu vaccinations: Free flu vaccinations every autumn to help you stay well. ? Support when you need it: Our Employee Assistance Programme (EAP) gives you access to confidential, professional support for mental wellbeing. ? Celebrate life s milestones: Getting married or entering a civil partnership? Enjoy an additional day s leave to mark the occasion. ? Invest in your future: Our contributory pension scheme offers up to 6% employer contributions , helping you build long term financial confidence. ? A culture that connects: From team socials organised by your manager to our annual company-wide event (where life partners are welcome), we make time to celebrate together. ? Eyecare support: We ll contribute £25 towards eye tests and up to £100 towards glasses if they re needed for VDU use. Plus, eye care vouchers are available to keep your vision in check. ? Stay active for less: Save on gym memberships and take advantage of our Cycle2Work scheme to boost your fitness while reducing your carbon footprint. ? Performance based bonus: Your hard work matters. Bonuses are awarded based on business success and individual performance , giving you extra recognition for your contributions. ? Recruitment Referral Scheme: Know someone who d love Lifeplus? Refer a friend or family member and earn £750 in shopping vouchers when they join and pass probation. Sharing really does pay off!
Lidl GB
Retail Shift Manager
Lidl GB Rutherglen, Lanarkshire
Summary £15.45 - £15.95 per hour 30 hour contract Various shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Mar 18, 2026
Full time
Summary £15.45 - £15.95 per hour 30 hour contract Various shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Lidl GB
Retail Shift Manager
Lidl GB Fareham, Hampshire
Summary £15.45 - £15.95 per hour 30 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Mar 18, 2026
Full time
Summary £15.45 - £15.95 per hour 30 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Breaking Barriers
RWP Employment Keyworker
Breaking Barriers
Job title: RWP Employment Keyworker Reports to: Client Services Manager Location: Manchester hybrid working, with a minimum of 2 days a week in the office. Salary: £28,000 - £31,000 Hours: 37.5 hours Contract: 2-year fixed term contract Background Breaking barriers is delivering a Greater Manchester Combined Authority (GMCA) funded programme to provide employment support to participants in the Refugee Welcome Programme (RWP) across Greater Manchester. Overall purpose The main purpose of this role is to support asylum seeking and refugee clients as part of a new statutory contract. You will work closely with the Client Services Manager to support clients to progress into relevant opportunities and signpost to appropriate services. In summary this role will be responsible for: Managing a caseload of clients referred through the programme, supporting RWP clients into employment across GMCA boroughs. Supporting the Client Services Manager with data collection and reporting, within Breaking Barriers and across all delivery partners Conducting outreach to referral partners venues, providing introduction and information about the programme to engage potential participants. Managing monthly network meeting for referral partners, taking the lead on providing updates and discussing any emerging issues with referral partners. Delivery of in-person group sessions with partner organisations at community locations e.g. hotels You ll be a confident communicator, comfortable working with a range of partners and maintaining positive working relationships. Most importantly, you ll share our commitment to working with marginalised communities and have a genuine passion for improving opportunities for refugees and asylum seekers. The successful candidate will be experienced in supporting individuals to progress along their employment journey and understand the need to refer for holistic support. We re looking for someone who has experience working with people with multiple barriers to employment and building relationships with partners to try to address these. You should understand how to adapt your approach in 1-1 and group situations and be creative in developing and delivering group sessions. Key responsibilities We are a fast-paced charity that prides itself on its flexibility and responsiveness so your responsibilities may change, develop and grow according to the needs and development of our services. RWP Referral Partner coordination: Establish and maintain relationships with RWP referral partners to ensure the project is delivered in a collaborative and client-centred way. Establish and coordinate a monthly employment network meeting with referral partners Share updates on participant progression, emerging trends and anonymised case studies demonstrating impact Conduct outreach to various referral partner locations, introducing the service and engaging potential participants. Identify operational challenges and strengthen referral pathways Support the Client Services Manager to ensure good practice and quality in delivery. Support with project coordination to ensure outcomes. This includes but is not limited to recording and sharing minutes in partner meetings and incorporating data/learning for funder reports. Client support Provide personalised employment support to a caseload of participants from the RWP programme across GMCA, helping them understand the UK labour market, define career goals, and develop employability skills. Support clients with all aspects of employment support in-person, in community centres, libraries, and RWP partner offices. Connect clients to training, qualifications and sector pathways Manage a caseload of clients with varying needs, adjusting frequency and intensity of support based on individual requirements. Design and deliver group-based employability support in-person and remotely Liaise with volunteers to source additional expertise and mentoring opportunities for clients. Maintain relationships with referral partners from across Greater Manchester to manage client support and support agencies to signpost clients to additional services, including welfare, housing, and mental health support. Monitoring and Reporting Maintain accurate and up-to-date records of client interactions, progress, and outcomes in the CRM system. Implement and adhere to monitoring and evaluation processes to track client outcomes and inform service improvements. Support data collection across all areas, ensuring accuracy for reports. Contribute to monthly and quarterly reporting, working with the Client Services Manager to highlight areas of challenge and also good practice. Contribute and support management by sharing client case studies and stories for reports Safeguarding Identify and escalate safeguarding concerns, making appropriate referrals and ensuring clients receive the support they need. Act as a first point of contact for safeguarding concerns during place-based employability sessions with RWP partners. Record and inform management as and when required. Person specification Essential: Experience providing employability support, careers advice, or guidance to individuals facing barriers to employment. Confidence in facilitating network meetings and building partnerships Experience supporting clients facing multiple and complex barriers (e.g., language, trauma, housing, mental health. Understanding of the refugee and asylum seeker experience and the systemic barriers they face. Experience of partnership working in the community or voluntary sector. Ability to work collaboratively and proactively with partners Excellent interpersonal and communication skills, including the ability to work effectively with clients, colleagues, and partners from diverse backgrounds Ability to adapt communication and support style to different needs in both group and 1-1 settings, including low levels of English and varying digital literacy. Strong group facilitation and presentation skills, with creativity in designing engaging group-based activities (e.g. employability, ESOL-linked, orientation workshops). Knowledge of Greater Manchester employment, education and training landscape. Flexibility and willingness to work across multiple community locations in Greater Manchester. Experience using a CRM system to maintain client records demonstrating an understanding of data collection and reporting Strong administrative and organisational skills Ability to manage and prioritise a varied workload, including delivering sessions and providing one-to-one support Knowledge of safeguarding principles and experience handling safeguarding concerns appropriately. Understanding of Lived Experience of seeking sanctuary or forced migration to the UK. Desirable: Experience supporting data collection and monitoring for projects or services Additional Information: This role will require travel for client support and external stakeholder meetings or events. Some evening or weekend work may be required to support clients (TOIL provided) Breaking Barriers is committed to promoting diversity and inclusion regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion, or belief. We aim for our workforce to be truly representative of all sections of society and our clients. We celebrate diversity within our workforce and are committed to creating a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued. We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. We received an accreditation for the Empowered Foundations training with a focus on reproductive health in the workplace. As part of the training, our managers accessed learning on pregnancy loss, fertility, flexible working and eliminating bias. We also have a Menopause and Menstrual Health in the Workplace Policy, to ensure colleagues experiencing symptoms receive the support they need. As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all disabled applicants who meet the minimum criteria for the role. We are also committed to ongoing workplace adjustments and support for colleagues who need them. Accessibility of our offices Our offices have full disabled access on all floors. WeWork Office (London): At the main entrance you can use the free access lift and then the main passenger lifts to all the floors. There is one disabled toilet per floor. Landmark Office (Birmingham): This building is designed as three specific cores served by a core staircase in each core on each floor within each of these cores is the provision of male, female, unisex and accessible toilet facilities, with accessible passenger lifts to each floor. . click apply for full job details
Mar 17, 2026
Full time
Job title: RWP Employment Keyworker Reports to: Client Services Manager Location: Manchester hybrid working, with a minimum of 2 days a week in the office. Salary: £28,000 - £31,000 Hours: 37.5 hours Contract: 2-year fixed term contract Background Breaking barriers is delivering a Greater Manchester Combined Authority (GMCA) funded programme to provide employment support to participants in the Refugee Welcome Programme (RWP) across Greater Manchester. Overall purpose The main purpose of this role is to support asylum seeking and refugee clients as part of a new statutory contract. You will work closely with the Client Services Manager to support clients to progress into relevant opportunities and signpost to appropriate services. In summary this role will be responsible for: Managing a caseload of clients referred through the programme, supporting RWP clients into employment across GMCA boroughs. Supporting the Client Services Manager with data collection and reporting, within Breaking Barriers and across all delivery partners Conducting outreach to referral partners venues, providing introduction and information about the programme to engage potential participants. Managing monthly network meeting for referral partners, taking the lead on providing updates and discussing any emerging issues with referral partners. Delivery of in-person group sessions with partner organisations at community locations e.g. hotels You ll be a confident communicator, comfortable working with a range of partners and maintaining positive working relationships. Most importantly, you ll share our commitment to working with marginalised communities and have a genuine passion for improving opportunities for refugees and asylum seekers. The successful candidate will be experienced in supporting individuals to progress along their employment journey and understand the need to refer for holistic support. We re looking for someone who has experience working with people with multiple barriers to employment and building relationships with partners to try to address these. You should understand how to adapt your approach in 1-1 and group situations and be creative in developing and delivering group sessions. Key responsibilities We are a fast-paced charity that prides itself on its flexibility and responsiveness so your responsibilities may change, develop and grow according to the needs and development of our services. RWP Referral Partner coordination: Establish and maintain relationships with RWP referral partners to ensure the project is delivered in a collaborative and client-centred way. Establish and coordinate a monthly employment network meeting with referral partners Share updates on participant progression, emerging trends and anonymised case studies demonstrating impact Conduct outreach to various referral partner locations, introducing the service and engaging potential participants. Identify operational challenges and strengthen referral pathways Support the Client Services Manager to ensure good practice and quality in delivery. Support with project coordination to ensure outcomes. This includes but is not limited to recording and sharing minutes in partner meetings and incorporating data/learning for funder reports. Client support Provide personalised employment support to a caseload of participants from the RWP programme across GMCA, helping them understand the UK labour market, define career goals, and develop employability skills. Support clients with all aspects of employment support in-person, in community centres, libraries, and RWP partner offices. Connect clients to training, qualifications and sector pathways Manage a caseload of clients with varying needs, adjusting frequency and intensity of support based on individual requirements. Design and deliver group-based employability support in-person and remotely Liaise with volunteers to source additional expertise and mentoring opportunities for clients. Maintain relationships with referral partners from across Greater Manchester to manage client support and support agencies to signpost clients to additional services, including welfare, housing, and mental health support. Monitoring and Reporting Maintain accurate and up-to-date records of client interactions, progress, and outcomes in the CRM system. Implement and adhere to monitoring and evaluation processes to track client outcomes and inform service improvements. Support data collection across all areas, ensuring accuracy for reports. Contribute to monthly and quarterly reporting, working with the Client Services Manager to highlight areas of challenge and also good practice. Contribute and support management by sharing client case studies and stories for reports Safeguarding Identify and escalate safeguarding concerns, making appropriate referrals and ensuring clients receive the support they need. Act as a first point of contact for safeguarding concerns during place-based employability sessions with RWP partners. Record and inform management as and when required. Person specification Essential: Experience providing employability support, careers advice, or guidance to individuals facing barriers to employment. Confidence in facilitating network meetings and building partnerships Experience supporting clients facing multiple and complex barriers (e.g., language, trauma, housing, mental health. Understanding of the refugee and asylum seeker experience and the systemic barriers they face. Experience of partnership working in the community or voluntary sector. Ability to work collaboratively and proactively with partners Excellent interpersonal and communication skills, including the ability to work effectively with clients, colleagues, and partners from diverse backgrounds Ability to adapt communication and support style to different needs in both group and 1-1 settings, including low levels of English and varying digital literacy. Strong group facilitation and presentation skills, with creativity in designing engaging group-based activities (e.g. employability, ESOL-linked, orientation workshops). Knowledge of Greater Manchester employment, education and training landscape. Flexibility and willingness to work across multiple community locations in Greater Manchester. Experience using a CRM system to maintain client records demonstrating an understanding of data collection and reporting Strong administrative and organisational skills Ability to manage and prioritise a varied workload, including delivering sessions and providing one-to-one support Knowledge of safeguarding principles and experience handling safeguarding concerns appropriately. Understanding of Lived Experience of seeking sanctuary or forced migration to the UK. Desirable: Experience supporting data collection and monitoring for projects or services Additional Information: This role will require travel for client support and external stakeholder meetings or events. Some evening or weekend work may be required to support clients (TOIL provided) Breaking Barriers is committed to promoting diversity and inclusion regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion, or belief. We aim for our workforce to be truly representative of all sections of society and our clients. We celebrate diversity within our workforce and are committed to creating a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued. We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. We received an accreditation for the Empowered Foundations training with a focus on reproductive health in the workplace. As part of the training, our managers accessed learning on pregnancy loss, fertility, flexible working and eliminating bias. We also have a Menopause and Menstrual Health in the Workplace Policy, to ensure colleagues experiencing symptoms receive the support they need. As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all disabled applicants who meet the minimum criteria for the role. We are also committed to ongoing workplace adjustments and support for colleagues who need them. Accessibility of our offices Our offices have full disabled access on all floors. WeWork Office (London): At the main entrance you can use the free access lift and then the main passenger lifts to all the floors. There is one disabled toilet per floor. Landmark Office (Birmingham): This building is designed as three specific cores served by a core staircase in each core on each floor within each of these cores is the provision of male, female, unisex and accessible toilet facilities, with accessible passenger lifts to each floor. . click apply for full job details
Lidl GB
Retail Shift Manager
Lidl GB Reading, Oxfordshire
Summary £15.45 - £15.95 per hour Full Time Contract AM and PM shifts including Weekends 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Mar 17, 2026
Full time
Summary £15.45 - £15.95 per hour Full Time Contract AM and PM shifts including Weekends 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
RISE Mutual CIC
Drive Service Manager
RISE Mutual CIC
RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE's programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community. RISE delivers an innovative London wide project, DRIVE. DRIVE aims to reduce the number of adult and child victims of domestic abusive by disrupting and changing perpetrator behaviour and maintain effective risk management of high risk, high harm perpetrators. DRIVE is currently being expanded across all 32 London Boroughs. The RESPECT, SafeLives, Social Finance-led project sees RISE collaborate with London boroughs, statutory agencies such as the police, probation service and childrens social care and local specialist agencies to challenge the behaviour of high-risk perpetrators of domestic abuse. The focus of DRIVE is to hold the perpetrators to account, rather than expecting punitive measures of uprooting the victim and children from their family, community and schools to be the solution; thereby allowing the perpetrator to move from one victim to the next. Key Accountabilities The DRIVE Service Manager will be responsible for mobilising the expansion project across London, working closely with all Boroughs and the Drive Central Team. The DRIVE Team (Case Managers and Team Leaders) will develop and co-ordinate an individual, multi-modal intervention plan for each Service User, which will incorporate support and/or disruption strategies; a pro-active approach to Service User engagement and commitment to working towards attitudinal and behavioural change, whilst keeping the victim's safety central to any interventions implemented. The Service Manager will seek to ensure this role is carried out fairly, and take organisational responsibility for risk. The DRIVE Service Manager will also line manage DRIVE Team Leaders and Case Managers where needed. Management and Development: Provide each Team Leader/Case Manager with monthly Case Management Supervision. As part of the monthly Case management supervision process, the Team Leaders and Case Manager should be given the opportunity to discuss Service User cases; exploring concerns, reviewing assessment decisions and developing a collaborative individual intervention plan. Ensure that the service is managed in accordance with its governing documents from the DRIVE case management manual. Provide annual appraisal and regular support and supervision reviews to ensure that great performance is recognised; and that poor performance, and welfare issues affecting performance, are addressed. Offering Clinical Supervision as necessary. Support, manage and develop Team Leaders and Case Managers, promoting wellbeing and growth within their roles. Ensure Team Leaders and Case Managers maintain safeguarding training up to date in line with local protocols. Ensure Team Leaders and Case Managers attend all training delivered by RESPECT and other relevant training. Ensure that all safeguarding and critical incidents are reported in a timely manner following the appropriate protocols. Management and Performance: Provide routine reports to the Project Director, funders and stakeholders so that they can assess the overall performance of the service. To ensure that the required data is recorded on the Drive case management system, so that the evaluation, performance management and service learning is maximised. Represent the service at local and national events; deliver training and presentations as appropriate in partnership with the Project Director. Contribute to the learning from the Drive Pilot through service reviews, working with the Drive Evaluators, supporting the Drive Partnership in addressing implementation and ongoing delivery Strategic Management Develop and maintain links with other agencies, both as an individual and as a service; developing protocols, referral procedures, skills sharing and joint working with external partners as appropriate. Attend and partake the Domestic Abuse Perpetrator Panel (DAPP) and MARAC meetings. Develop and maintain effective links with other agencies, attending strategic and operational working groups as appropriate. Demonstrate a proactive approach to resolving barriers to achieving the Drive objectives with other professionals and services. Share best practice with other Service Managers to further develop the role and the Drive project in general. Work with the Director, Practice Adviser, Steering Group and Drive Project Evaluators to maximise learning from the pilot sites and modify the model according to findings from data on what is proving effective. Develop and share ideas for service innovation, exploring options for implementation locally and informing the potential for national roll-out on conclusion of the pilot phase. Recording and administrative tasks: Supervision sessions will be recorded on the Case Management Supervision pro-forma, and form part of the quality assurance and staff support and supervision processes as well as informing the personal and professional development of the Team leader Case Manager. Ensure that Team Leader and Case Managers' files and records are accurate and complete, submitted at the appropriate data collection milestones and that both are kept and are in compliance with General Data Protection Regulations 2018 (GDPR), the UK Data Protection Act 2018 and meet IMR (Internal Management Report for Domestic Homicide Reviews DHR) recording standards. Maintain an accurate and secure audit trail of all relevant communication in compliance with GDPR 2018. Support Team Leaders and Case Managers to use the Drive Project electronic case management system accurately and consistently for all their work. General tasks: Be a strong advocate for RISE delivery, representing RISE and its strategic direction at key stakeholder events. Attend management meetings as directed by line manager. Confidentiality and Information Security Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE's Privacy, IT and Data protection policies, and that of our partners where relevant. Comply with security measures in accordance with RISE policies and our partner's E-mail and Internet use. Safeguarding Children and Vulnerable Adults RISE is committed to keeping children and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role. Other duties Undertake other duties as may be required which are commensurate with the grade and nature of the post. Cover for other management posts as appropriate. Knowledge, Skills, Abilities and Experience Essential Evidence of sound strategic thinking Experience managing staff Sound knowledge and understanding of Domestic Abuse work and Rehabilitative Interventions. Experience of managing performance and a track record of improving team/unit performance Ability to review and analyse data and apply problem solving skills to improve performance Experience of working effectively across organisational boundaries Experience of managing successful projects Sound knowledge of the principles of Equal Opportunities, anti-discriminatory practice and valuing diversity Excellent communication skills - written, verbal and presentation Experience of managing budgets A strong understanding and experience of risk management Experience and knowledge of multi-agency liaison risk management. Experience of working with both Families, Children and Service Users. An Enhanced DBS Check is required for this role. Desirable A relevant qualification, e.g Management or strategic leadership Corporate responsibilities Vision Works towards our vision. Values Demonstrates our values every day, in relation to: People Change Innovation Diversity Excellence Evidence -led Collaboration Social impact Strategic Objectives Helps to achieve the RISE's Strategic Objectives. Promoting equality, diversity and rights Promote RISE's Equality Policy and Code of Conduct and carry out duties and responsibilities with due regard to these polices at all times. Promote anti-discriminatory practice in ways that are consistent with professional legislative frameworks and RISE policies. Embed considerations around diversity and inclusion into RISE's engagement with customers and stakeholders. Ongoing review of Marketing and communications strategies aimed at staff . click apply for full job details
Mar 17, 2026
Full time
RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE's programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community. RISE delivers an innovative London wide project, DRIVE. DRIVE aims to reduce the number of adult and child victims of domestic abusive by disrupting and changing perpetrator behaviour and maintain effective risk management of high risk, high harm perpetrators. DRIVE is currently being expanded across all 32 London Boroughs. The RESPECT, SafeLives, Social Finance-led project sees RISE collaborate with London boroughs, statutory agencies such as the police, probation service and childrens social care and local specialist agencies to challenge the behaviour of high-risk perpetrators of domestic abuse. The focus of DRIVE is to hold the perpetrators to account, rather than expecting punitive measures of uprooting the victim and children from their family, community and schools to be the solution; thereby allowing the perpetrator to move from one victim to the next. Key Accountabilities The DRIVE Service Manager will be responsible for mobilising the expansion project across London, working closely with all Boroughs and the Drive Central Team. The DRIVE Team (Case Managers and Team Leaders) will develop and co-ordinate an individual, multi-modal intervention plan for each Service User, which will incorporate support and/or disruption strategies; a pro-active approach to Service User engagement and commitment to working towards attitudinal and behavioural change, whilst keeping the victim's safety central to any interventions implemented. The Service Manager will seek to ensure this role is carried out fairly, and take organisational responsibility for risk. The DRIVE Service Manager will also line manage DRIVE Team Leaders and Case Managers where needed. Management and Development: Provide each Team Leader/Case Manager with monthly Case Management Supervision. As part of the monthly Case management supervision process, the Team Leaders and Case Manager should be given the opportunity to discuss Service User cases; exploring concerns, reviewing assessment decisions and developing a collaborative individual intervention plan. Ensure that the service is managed in accordance with its governing documents from the DRIVE case management manual. Provide annual appraisal and regular support and supervision reviews to ensure that great performance is recognised; and that poor performance, and welfare issues affecting performance, are addressed. Offering Clinical Supervision as necessary. Support, manage and develop Team Leaders and Case Managers, promoting wellbeing and growth within their roles. Ensure Team Leaders and Case Managers maintain safeguarding training up to date in line with local protocols. Ensure Team Leaders and Case Managers attend all training delivered by RESPECT and other relevant training. Ensure that all safeguarding and critical incidents are reported in a timely manner following the appropriate protocols. Management and Performance: Provide routine reports to the Project Director, funders and stakeholders so that they can assess the overall performance of the service. To ensure that the required data is recorded on the Drive case management system, so that the evaluation, performance management and service learning is maximised. Represent the service at local and national events; deliver training and presentations as appropriate in partnership with the Project Director. Contribute to the learning from the Drive Pilot through service reviews, working with the Drive Evaluators, supporting the Drive Partnership in addressing implementation and ongoing delivery Strategic Management Develop and maintain links with other agencies, both as an individual and as a service; developing protocols, referral procedures, skills sharing and joint working with external partners as appropriate. Attend and partake the Domestic Abuse Perpetrator Panel (DAPP) and MARAC meetings. Develop and maintain effective links with other agencies, attending strategic and operational working groups as appropriate. Demonstrate a proactive approach to resolving barriers to achieving the Drive objectives with other professionals and services. Share best practice with other Service Managers to further develop the role and the Drive project in general. Work with the Director, Practice Adviser, Steering Group and Drive Project Evaluators to maximise learning from the pilot sites and modify the model according to findings from data on what is proving effective. Develop and share ideas for service innovation, exploring options for implementation locally and informing the potential for national roll-out on conclusion of the pilot phase. Recording and administrative tasks: Supervision sessions will be recorded on the Case Management Supervision pro-forma, and form part of the quality assurance and staff support and supervision processes as well as informing the personal and professional development of the Team leader Case Manager. Ensure that Team Leader and Case Managers' files and records are accurate and complete, submitted at the appropriate data collection milestones and that both are kept and are in compliance with General Data Protection Regulations 2018 (GDPR), the UK Data Protection Act 2018 and meet IMR (Internal Management Report for Domestic Homicide Reviews DHR) recording standards. Maintain an accurate and secure audit trail of all relevant communication in compliance with GDPR 2018. Support Team Leaders and Case Managers to use the Drive Project electronic case management system accurately and consistently for all their work. General tasks: Be a strong advocate for RISE delivery, representing RISE and its strategic direction at key stakeholder events. Attend management meetings as directed by line manager. Confidentiality and Information Security Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE's Privacy, IT and Data protection policies, and that of our partners where relevant. Comply with security measures in accordance with RISE policies and our partner's E-mail and Internet use. Safeguarding Children and Vulnerable Adults RISE is committed to keeping children and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role. Other duties Undertake other duties as may be required which are commensurate with the grade and nature of the post. Cover for other management posts as appropriate. Knowledge, Skills, Abilities and Experience Essential Evidence of sound strategic thinking Experience managing staff Sound knowledge and understanding of Domestic Abuse work and Rehabilitative Interventions. Experience of managing performance and a track record of improving team/unit performance Ability to review and analyse data and apply problem solving skills to improve performance Experience of working effectively across organisational boundaries Experience of managing successful projects Sound knowledge of the principles of Equal Opportunities, anti-discriminatory practice and valuing diversity Excellent communication skills - written, verbal and presentation Experience of managing budgets A strong understanding and experience of risk management Experience and knowledge of multi-agency liaison risk management. Experience of working with both Families, Children and Service Users. An Enhanced DBS Check is required for this role. Desirable A relevant qualification, e.g Management or strategic leadership Corporate responsibilities Vision Works towards our vision. Values Demonstrates our values every day, in relation to: People Change Innovation Diversity Excellence Evidence -led Collaboration Social impact Strategic Objectives Helps to achieve the RISE's Strategic Objectives. Promoting equality, diversity and rights Promote RISE's Equality Policy and Code of Conduct and carry out duties and responsibilities with due regard to these polices at all times. Promote anti-discriminatory practice in ways that are consistent with professional legislative frameworks and RISE policies. Embed considerations around diversity and inclusion into RISE's engagement with customers and stakeholders. Ongoing review of Marketing and communications strategies aimed at staff . click apply for full job details
Lidl GB
Retail Shift Manager
Lidl GB East Kilbride, Lanarkshire
Summary £15.45 to £15.95 per hour 30 hour contract Various shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Mar 17, 2026
Full time
Summary £15.45 to £15.95 per hour 30 hour contract Various shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Just Mortgages
Mortgage and Protection Advisor
Just Mortgages Melton Mowbray, Leicestershire
Just Mortgages is part of Spicerhaart: the UK's largest Independent Property Group. With it's rapidly growing financial services business, Just Mortgages, our reputation has grown to be one of the leaders in both innovation and technology in its industry. It's well-established Self-Employed Division are looking for a Self-employed mortgage and protection broker to work remote (ideally based in the Melton Mowbray or Stamford area.) Remote role for a business based in Nottinghamshire A principle in the Just Mortgages business is looking to grow their team. They are looking for an experienced Mortgage and Protection advisor that is either looking to make a start in the self-employed world or is currently a self-employed advisor that is looking for a new home. Benefits - Some leads Provided! - Generous commission splits - Your own dedicated Business Manager - 1 on 1 coaching with the business owner - Uncapped earning potentials - Full training provided - Additional income available from referrals - Full Marketing library - Lead generation support Key responsibilities as a Mortgage Advisor with Just Mortgages: Provide expert Mortgage and Protection advice to clients. Assess clients' financial situations and recommend suitable protection products. Build and maintain relationships with clients and lenders. Stay updated on i ndustry trends and regulations . Deliver exceptional customer service throughout the process. Key Skills: CeMap qualified or equivalent 12 months experience as an Advisor with a track record of successful client outcomes. Strong communication and interpersonal skills Experience of Financial Services sales and understanding of compliance regulations APPLY TODAY! Your next step We really want to hear from you - even if you aren't ready to apply and simply want a chat to one of the team. Applying is easy - have your CV ready and click on the "Apply Online" button on the top right-hand side of this page. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Mar 17, 2026
Full time
Just Mortgages is part of Spicerhaart: the UK's largest Independent Property Group. With it's rapidly growing financial services business, Just Mortgages, our reputation has grown to be one of the leaders in both innovation and technology in its industry. It's well-established Self-Employed Division are looking for a Self-employed mortgage and protection broker to work remote (ideally based in the Melton Mowbray or Stamford area.) Remote role for a business based in Nottinghamshire A principle in the Just Mortgages business is looking to grow their team. They are looking for an experienced Mortgage and Protection advisor that is either looking to make a start in the self-employed world or is currently a self-employed advisor that is looking for a new home. Benefits - Some leads Provided! - Generous commission splits - Your own dedicated Business Manager - 1 on 1 coaching with the business owner - Uncapped earning potentials - Full training provided - Additional income available from referrals - Full Marketing library - Lead generation support Key responsibilities as a Mortgage Advisor with Just Mortgages: Provide expert Mortgage and Protection advice to clients. Assess clients' financial situations and recommend suitable protection products. Build and maintain relationships with clients and lenders. Stay updated on i ndustry trends and regulations . Deliver exceptional customer service throughout the process. Key Skills: CeMap qualified or equivalent 12 months experience as an Advisor with a track record of successful client outcomes. Strong communication and interpersonal skills Experience of Financial Services sales and understanding of compliance regulations APPLY TODAY! Your next step We really want to hear from you - even if you aren't ready to apply and simply want a chat to one of the team. Applying is easy - have your CV ready and click on the "Apply Online" button on the top right-hand side of this page. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
GreensafeIT
Technical Onboarding Engineer
GreensafeIT Droitwich, Worcestershire
Technical Onboarding Engineer Location: Droitwich Salary: £35,000 - £40,000 per annum Hours: Full-time, Mon-Fri working hours 37.5 hour a week contract As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. Join our team and help deliver a smooth technical onboarding experience for customers using GreensafeIT s Windows imaging and build services. You ll work with customers to gather requirements, co-ordinate secure connectivity (VPN and server access) and provision onboarding environments using virtual servers. You ll also complete essential networking tasks, create clear onboarding documentation, and support the handover of customers into our BAU delivery teams. This is a hands-on technical role where you ll collaborate with customers, third parties, and senior engineers, handling setup and configuration while escalating more complex architecture or security decisions when needed. Key Responsibilities: Support the end-to-end technical onboarding of customers into GreensafeIT Windows imaging and build services, ensuring a smooth and structured setup process. Work with customers to gather, document, and validate technical requirements needed to successfully onboard their environments. Co-ordinate secure connectivity between customer environments and GreensafeIT, including arranging VPN access and server connectivity with customers and relevant third parties. Provision and configure customer onboarding environments, including the creation and setup of virtual servers required for service delivery. Carry out basic networking and connectivity tasks to enable secure communication between customer servers, VPN connections, and GreensafeIT infrastructure. Produce and maintain clear technical onboarding documentation, including environment configuration details and setup procedures. Collaborate with internal teams to ensure onboarding activities are completed efficiently and aligned with operational standards. Support the transition of newly onboarded customers into Business-as-Usual (BAU) delivery teams once onboarding is complete. Troubleshoot and resolve technical issues encountered during onboarding, coordinating with relevant stakeholders where required. Escalate complex technical, architecture, or security decisions to senior engineers while ensuring progress continues within onboarding activities. Competencies & Behaviours: Hands-on experience creating and configuring virtual server environments using platforms such as VMware, Hyper-V, Azure, AWS, or similar technologies aligned to enterprise infrastructure. Working knowledge of Windows Server administration, including installation, patching, user access management, permissions, and core service configuration. Solid understanding of networking fundamentals, including IP addressing, subnets, DNS, routing, gateways, ports, VPN connectivity, and certificate usage in practical environments. Familiarity with Windows device imaging and build processes, with exposure to tools such as MDT, SCCM, Autopilot, or Intune, including driver management and application packaging. Understanding of security best practices and system hardening principles, including least privilege access, multi-factor authentication (MFA), and audit or compliance controls. Experience using IT service management (ITSM) platforms for incident and request management, change control, and maintaining technical documentation or runbooks. Basic knowledge of PowerShell scripting or automation (desirable), with an interest in improving efficiency through scripting or tooling. Strong documentation skills with a high level of attention to detail, ensuring onboarding processes and environment configurations are accurately recorded. Excellent communication and interpersonal skills, with the ability to work confidently with customers, third parties, and internal technical teams. Highly organised and process-driven, able to manage multiple onboarding activities simultaneously while maintaining quality, accountability, and a strong customer focus. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for GreensafeIT, please do not hesitate to apply.
Mar 17, 2026
Contractor
Technical Onboarding Engineer Location: Droitwich Salary: £35,000 - £40,000 per annum Hours: Full-time, Mon-Fri working hours 37.5 hour a week contract As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. Join our team and help deliver a smooth technical onboarding experience for customers using GreensafeIT s Windows imaging and build services. You ll work with customers to gather requirements, co-ordinate secure connectivity (VPN and server access) and provision onboarding environments using virtual servers. You ll also complete essential networking tasks, create clear onboarding documentation, and support the handover of customers into our BAU delivery teams. This is a hands-on technical role where you ll collaborate with customers, third parties, and senior engineers, handling setup and configuration while escalating more complex architecture or security decisions when needed. Key Responsibilities: Support the end-to-end technical onboarding of customers into GreensafeIT Windows imaging and build services, ensuring a smooth and structured setup process. Work with customers to gather, document, and validate technical requirements needed to successfully onboard their environments. Co-ordinate secure connectivity between customer environments and GreensafeIT, including arranging VPN access and server connectivity with customers and relevant third parties. Provision and configure customer onboarding environments, including the creation and setup of virtual servers required for service delivery. Carry out basic networking and connectivity tasks to enable secure communication between customer servers, VPN connections, and GreensafeIT infrastructure. Produce and maintain clear technical onboarding documentation, including environment configuration details and setup procedures. Collaborate with internal teams to ensure onboarding activities are completed efficiently and aligned with operational standards. Support the transition of newly onboarded customers into Business-as-Usual (BAU) delivery teams once onboarding is complete. Troubleshoot and resolve technical issues encountered during onboarding, coordinating with relevant stakeholders where required. Escalate complex technical, architecture, or security decisions to senior engineers while ensuring progress continues within onboarding activities. Competencies & Behaviours: Hands-on experience creating and configuring virtual server environments using platforms such as VMware, Hyper-V, Azure, AWS, or similar technologies aligned to enterprise infrastructure. Working knowledge of Windows Server administration, including installation, patching, user access management, permissions, and core service configuration. Solid understanding of networking fundamentals, including IP addressing, subnets, DNS, routing, gateways, ports, VPN connectivity, and certificate usage in practical environments. Familiarity with Windows device imaging and build processes, with exposure to tools such as MDT, SCCM, Autopilot, or Intune, including driver management and application packaging. Understanding of security best practices and system hardening principles, including least privilege access, multi-factor authentication (MFA), and audit or compliance controls. Experience using IT service management (ITSM) platforms for incident and request management, change control, and maintaining technical documentation or runbooks. Basic knowledge of PowerShell scripting or automation (desirable), with an interest in improving efficiency through scripting or tooling. Strong documentation skills with a high level of attention to detail, ensuring onboarding processes and environment configurations are accurately recorded. Excellent communication and interpersonal skills, with the ability to work confidently with customers, third parties, and internal technical teams. Highly organised and process-driven, able to manage multiple onboarding activities simultaneously while maintaining quality, accountability, and a strong customer focus. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for GreensafeIT, please do not hesitate to apply.
Senior Site Manager
Rehlko Liverpool, Lancashire
.Why Work at ClarkeOur work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future! What We Offer At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace Why You Will Love this Job Senior Site Manager Location: UK-wide with extensive travel Reports to: Projects Director Join Clarke Energy as a Senior Site Manager We are seeking an experienced Senior Site Manager to provide operational leadership, governance and cross-portfolio oversight across Clarke Energy's project sites throughout the UK and Ireland. This high mobility, site focused role is central to embedding our health, safety and environmental standards, supporting subcontract site managers and ensuring consistent, safe and high quality project delivery across a diverse portfolio.Acting as the link between Project Management, our SHEQ function and key client stakeholders, you will play a critical part in driving compliance, coaching site teams and fostering a strong, positive safety culture. Key Responsibilities Site Oversight & Standards Deliver cross-portfolio oversight of subcontract site managers, ensuring consistent behaviours, reporting and compliance. Embed Clarke Energy's HSE expectations across all live sites, maintaining rigorous standards and documentation. Conduct regular site audits, coaching sessions and behavioural observations to raise capability and drive best practice. Promote a zero tolerance approach to unsafe working practices. Health, Safety & Environmental Leadership Assist Project and SHEQ teams, as well as clients, during H&S incidents or escalations. Contribute to incident investigations, ensuring accurate reporting, timely communication and effective corrective actions. Reinforce CDM principles and safe systems of work across subcontract teams, offering competent guidance on CDM matters. Project Support & Coordination Support mobilisation and demobilisation of sites, ensuring readiness, compliance and effective inductions. Benchmark performance across projects, identifying trends, opportunities and good practice. Maintain accurate site records, daily diaries, progress photos and H&S documentation. Subcontractor & Resource Management Oversee subcontracted site management personnel across a multi site portfolio. Support onboarding and coaching of subcontract site managers, enhancing leadership capability on site. Client & Stakeholder Interface Act as a key point of coordination between site teams, clients, SHEQ and the Projects function during critical events. Support professional, consistent communication across all stakeholder groups. Represent Clarke Energy's values, behaviours and standards in customer-facing situations. Essential Qualifications & Skills Strong on-site construction experience, ideally with Principal Contractor responsibilities. Strong working knowledge of CDM Regulations and site safety governance. SMSTS and CSCS (Black, Gold or White PQP) mandatory. Demonstrable experience coaching or managing people in construction environments. Confident working with subcontractors across multiple sites. Excellent communication and stakeholder management skills. Ability to drive standards, consistency and continuous improvement across dispersed teams. NEBOSH Level 3 qualification. Management or supervisory qualifications (e.g. ILM, NVQ Construction Management). Experience in EPC, CHP or energy sector construction projects. Audit experience (H&S, quality or process audits). The Benefits Competitive salary 25 days holiday, plus enhanced entitlement with length of service Holiday buy and sell scheme 7% company pension contribution Health care cash plan Life Assurance Employee Assistance Programme Hybrid working (when not site based) Reward and recognition schemes Investment in professional development In-house certified training department About Clarke Energy Clarke Energy, a Rehlko company, is an award-winning multinational specialist in the engineering, installation and maintenance of energy solutions. We deliver high quality installations backed with accountable aftersales support, operating with integrity and high ethical standards. As the largest authorised distributor and service provider for INNIO's reciprocating engine business, we support customers across a global footprint.If you are an experienced site leader with strong health and safety credentials and a passion for driving excellence across multiple project environments, we'd love to hear from you.Clarke proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose-Creating an energy resilient world for a better future-and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Clarke at is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws. Our Values Curiosity - Seek, learn, share Trust - Go farther together Pace - Focus to go faster Excellence - Find the win every day
Mar 17, 2026
Full time
.Why Work at ClarkeOur work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future! What We Offer At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace Why You Will Love this Job Senior Site Manager Location: UK-wide with extensive travel Reports to: Projects Director Join Clarke Energy as a Senior Site Manager We are seeking an experienced Senior Site Manager to provide operational leadership, governance and cross-portfolio oversight across Clarke Energy's project sites throughout the UK and Ireland. This high mobility, site focused role is central to embedding our health, safety and environmental standards, supporting subcontract site managers and ensuring consistent, safe and high quality project delivery across a diverse portfolio.Acting as the link between Project Management, our SHEQ function and key client stakeholders, you will play a critical part in driving compliance, coaching site teams and fostering a strong, positive safety culture. Key Responsibilities Site Oversight & Standards Deliver cross-portfolio oversight of subcontract site managers, ensuring consistent behaviours, reporting and compliance. Embed Clarke Energy's HSE expectations across all live sites, maintaining rigorous standards and documentation. Conduct regular site audits, coaching sessions and behavioural observations to raise capability and drive best practice. Promote a zero tolerance approach to unsafe working practices. Health, Safety & Environmental Leadership Assist Project and SHEQ teams, as well as clients, during H&S incidents or escalations. Contribute to incident investigations, ensuring accurate reporting, timely communication and effective corrective actions. Reinforce CDM principles and safe systems of work across subcontract teams, offering competent guidance on CDM matters. Project Support & Coordination Support mobilisation and demobilisation of sites, ensuring readiness, compliance and effective inductions. Benchmark performance across projects, identifying trends, opportunities and good practice. Maintain accurate site records, daily diaries, progress photos and H&S documentation. Subcontractor & Resource Management Oversee subcontracted site management personnel across a multi site portfolio. Support onboarding and coaching of subcontract site managers, enhancing leadership capability on site. Client & Stakeholder Interface Act as a key point of coordination between site teams, clients, SHEQ and the Projects function during critical events. Support professional, consistent communication across all stakeholder groups. Represent Clarke Energy's values, behaviours and standards in customer-facing situations. Essential Qualifications & Skills Strong on-site construction experience, ideally with Principal Contractor responsibilities. Strong working knowledge of CDM Regulations and site safety governance. SMSTS and CSCS (Black, Gold or White PQP) mandatory. Demonstrable experience coaching or managing people in construction environments. Confident working with subcontractors across multiple sites. Excellent communication and stakeholder management skills. Ability to drive standards, consistency and continuous improvement across dispersed teams. NEBOSH Level 3 qualification. Management or supervisory qualifications (e.g. ILM, NVQ Construction Management). Experience in EPC, CHP or energy sector construction projects. Audit experience (H&S, quality or process audits). The Benefits Competitive salary 25 days holiday, plus enhanced entitlement with length of service Holiday buy and sell scheme 7% company pension contribution Health care cash plan Life Assurance Employee Assistance Programme Hybrid working (when not site based) Reward and recognition schemes Investment in professional development In-house certified training department About Clarke Energy Clarke Energy, a Rehlko company, is an award-winning multinational specialist in the engineering, installation and maintenance of energy solutions. We deliver high quality installations backed with accountable aftersales support, operating with integrity and high ethical standards. As the largest authorised distributor and service provider for INNIO's reciprocating engine business, we support customers across a global footprint.If you are an experienced site leader with strong health and safety credentials and a passion for driving excellence across multiple project environments, we'd love to hear from you.Clarke proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose-Creating an energy resilient world for a better future-and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Clarke at is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws. Our Values Curiosity - Seek, learn, share Trust - Go farther together Pace - Focus to go faster Excellence - Find the win every day
Innovation Lab Manager - Refurbishment Quality UK
Back Market
Hi, we're Back Market. We're here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new. Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet - and consumers - a break. Our mission is simple: to do more with what we already have. Are you ready to join us? You'll be the solo UK operator of our brand new London Innovation Lab - part quality detective, part tech evangelist, part public face of Back Market UK. Think: disassembling phones live on TV, auditing sellers on-site, and helping shape what quality refurbishment looks like at scale. London (Waterloo Station) Permanent contract 1 remote day/week YOUR MISSION (IF YOU ACCEPT IT) What you'll work on: Run weekly mystery orders: Order, inspect, and disassemble devices end-to-end (packaging, battery, accessories) to audit seller quality and ensure compliance with Back Market standards Own all UK media and public outreach - Lead press interviews, TV appearances, influencer workshops, and live device demonstrations. You'll be the UK equivalent of our France and US lab experts who appear on major media outlets Operate and architect the Innovation Lab - Host press conferences, investor roadshows, and client discovery workshops that showcase Back Market's leadership in refurbishment technology Conduct on-site seller audits - Visit UK factories to collect insights, identify quality issues, and translate findings into actionable improvement plans for Seller Success Managers Advise sellers on optimization - Build a knowledge network and curate a catalog of components, machines, and software at negotiated prices to help sellers achieve refurbishment excellence Solve cross-functional quality challenges - Work with Care, Legal, Marketing, and SSMs to develop solutions (test protocols, FAQs, software) for complex merchant and customer issues Reality check: The job is 70% quality control, 20% public-facing work, and 10% creative problem-solving - so you need to love both the meticulous work AND the spotlight. YOU ARE IN THE RIGHT PLACE IF: Must-haves: You have 5+ years of experience in the electronic repair and maintenance industry You have deep knowledge of tools, diagnostic software, and technical procedures for refurbishing electronic products You are a confident public speaker who can disassemble a phone live on camera, lead media interviews in English, and present to investors - this isn't optional, it's 20% of the role and growing You are analytically sharp - you can identify root causes and turn findings into concrete recommendations You are rigorous and organized - managing mystery order tracking, refunds, and reporting is part of the daily routine You are passionate about technology, sustainability, and the circular economy Nice-to-haves: You have experience working in certified Apple repair centers or as an Apple Genius Bar technician You have a background specifically in the refurbishment industry You are familiar with semi-automated testing software or device diagnostic tools You have previous media or public speaking experience (YouTube, podcasts, tech events) WHY SHOULD YOU JOIN US? At Back Market, we're committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives : it's one of the reasons we're such a high-scoring certified B Corp company (93.2). No matter your role and seniority level, you'll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment : with benefits to match, like: A mission-driven work environment where your day-to-day makes an impact on the planet. Seriously. Hybrid work environment, with 1 remote day per week and 1 remote work week per quarter Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training At Back Market, we strive to create a workplace that embodies the world we're trying to change. We've embedded our diversity, equity, and inclusion principles into our DNA : from dedicated staff to employee resource groups to our company values. We know that the perfect background for a role doesn't mean the perfect fit : we encourage you to apply even if you feel you may not tick every box. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.
Mar 17, 2026
Full time
Hi, we're Back Market. We're here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new. Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet - and consumers - a break. Our mission is simple: to do more with what we already have. Are you ready to join us? You'll be the solo UK operator of our brand new London Innovation Lab - part quality detective, part tech evangelist, part public face of Back Market UK. Think: disassembling phones live on TV, auditing sellers on-site, and helping shape what quality refurbishment looks like at scale. London (Waterloo Station) Permanent contract 1 remote day/week YOUR MISSION (IF YOU ACCEPT IT) What you'll work on: Run weekly mystery orders: Order, inspect, and disassemble devices end-to-end (packaging, battery, accessories) to audit seller quality and ensure compliance with Back Market standards Own all UK media and public outreach - Lead press interviews, TV appearances, influencer workshops, and live device demonstrations. You'll be the UK equivalent of our France and US lab experts who appear on major media outlets Operate and architect the Innovation Lab - Host press conferences, investor roadshows, and client discovery workshops that showcase Back Market's leadership in refurbishment technology Conduct on-site seller audits - Visit UK factories to collect insights, identify quality issues, and translate findings into actionable improvement plans for Seller Success Managers Advise sellers on optimization - Build a knowledge network and curate a catalog of components, machines, and software at negotiated prices to help sellers achieve refurbishment excellence Solve cross-functional quality challenges - Work with Care, Legal, Marketing, and SSMs to develop solutions (test protocols, FAQs, software) for complex merchant and customer issues Reality check: The job is 70% quality control, 20% public-facing work, and 10% creative problem-solving - so you need to love both the meticulous work AND the spotlight. YOU ARE IN THE RIGHT PLACE IF: Must-haves: You have 5+ years of experience in the electronic repair and maintenance industry You have deep knowledge of tools, diagnostic software, and technical procedures for refurbishing electronic products You are a confident public speaker who can disassemble a phone live on camera, lead media interviews in English, and present to investors - this isn't optional, it's 20% of the role and growing You are analytically sharp - you can identify root causes and turn findings into concrete recommendations You are rigorous and organized - managing mystery order tracking, refunds, and reporting is part of the daily routine You are passionate about technology, sustainability, and the circular economy Nice-to-haves: You have experience working in certified Apple repair centers or as an Apple Genius Bar technician You have a background specifically in the refurbishment industry You are familiar with semi-automated testing software or device diagnostic tools You have previous media or public speaking experience (YouTube, podcasts, tech events) WHY SHOULD YOU JOIN US? At Back Market, we're committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives : it's one of the reasons we're such a high-scoring certified B Corp company (93.2). No matter your role and seniority level, you'll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment : with benefits to match, like: A mission-driven work environment where your day-to-day makes an impact on the planet. Seriously. Hybrid work environment, with 1 remote day per week and 1 remote work week per quarter Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training At Back Market, we strive to create a workplace that embodies the world we're trying to change. We've embedded our diversity, equity, and inclusion principles into our DNA : from dedicated staff to employee resource groups to our company values. We know that the perfect background for a role doesn't mean the perfect fit : we encourage you to apply even if you feel you may not tick every box. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.
Operations and Logistics Manager - Capability Deployment - (FTC)
Rolls-Royce PLC
Operations and Logistics Manager - Capability Deployment - (FTC)Rolls Royce# Operations and Logistics Manager - Capability Deployment - (FTC) Full time Professionals Supply Chain Planning & Control Derby, United Kingdom Posted today Job Description Operations and Logistics Manager - Capability Deployment - (FTC) Full Time - 1-year Fixed Term Contract Derby/ HybridAt Rolls Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.By joining Rolls Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. Position Summary A unique and exciting opportunity has arisen for an Operations and Logistics Manager to support the industrialisation of existing and future On-Wing maintenance capabilities across the global Civil Large Engine fleet. The role is within the On-Wing Operations team, based in Derby, UK which is part of the Aftermarket Operations business.The On-Wing Operations team is responsible for supporting the entire Civil Aerospace fleet using real time data and information to support the 24/7 Services Control Centre, as well as providing spare parts and spare engines and on-wing services to our global customers. Simply put, we are the team that keep the engines flying.Over recent years, a number of innovative capabilities have been developed to support the fleet via maintenance and inspection activities; for example, the AeroJetVac core washing system and the Intelligent Borescope capability. These capabilities need to be scaled-up and deployed across the global network to meet the requirements of our Airline customers, maximise the time on-wing for the fleet and minimise the load on our congested Off-Wing network.The primary responsibility of the role will be to enable the operational readiness of the capabilities - this means planning and executing the deployment of hardware into the required global centres (including physical shipment and commercial coverage), ensuring that operational personnel are trained and competent and work instructions are available, forecasting the load and capacity, ensuring regulatory and customer approvals are in place. And of course, this needs to be delivered as effectively and quickly as possible to maximise the business benefit to Rolls Royce.In summary there are some fantastic capabilities and services being developed in On-Wing Operations that will have enormous benefits to our customers and our business. We are therefore looking for high calibre, driven and enthusiastic individuals to join the challenge of transforming the On-Wing capabilities across Civil Aerospace. Key Responsibilities Lead the operational deployment of new and existing On-Wing maintenance capabilities across the global Civil Aerospace network, ensuring readiness to support the large engine fleet and maximise time on-wing for customers. Plan and coordinate the global rollout of specialist equipment and tooling, including logistics, shipment, commercial coverage and infrastructure readiness across international service locations. Work cross-functionally with engineering, operations, training and regulatory teams to ensure personnel capability, competency frameworks and technical work instructions are established and embedded. Forecast operational demand, load and capacity requirements to ensure effective deployment of capabilities while supporting fleet availability and minimising pressure on off-wing maintenance facilities. Ensure all operational activities meet regulatory, safety and customer compliance requirements, securing necessary approvals prior to capability deployment. Drive continuous improvement in aftermarket service delivery by scaling innovative maintenance solutions that enhance operational efficiency and customer outcomes. Act as a key interface between global operations, service centres and programme stakeholders to ensure successful implementation and long-term sustainability of new On-Wing services. Key Experience & Qualifications (Preferred): Experience in Operations, Supply Chain or Project Delivery roles. Strong project co-ordination skills, able to manage multiple deliverables and stakeholders. Excellent communication and relationship building skills across technical and non-technical skills. Analytical and problem-solving mindset; confident using data to support recommendations. Comfortable working in a fast paced, global environment with changing priorities. Working knowledge of Overhaul, MRO and Vendor Operations is desirable. Regional Benefits: Work in a safety-first environment where doing the right thing and keeping it simple are core principles. Join a culture that values making a real difference through your work. Develop your career as a mid-career professional blending technical expertise with strong personal qualities. Thrive in a role that encourages integrity, accountability, resilience, and curiosity. Collaborate and build relationships in a team-focused environment while also working independently. Take initiative, lead, and make smart decisions with confidence and support. Grow through continuous learning, openness to improvement, and exposure to challenging opportunities.Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.Rolls Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Supply Chain Planning & Control Posting Date 06 Mar 2026; 00:03 Posting End Date 20 Mar 2026
Mar 17, 2026
Full time
Operations and Logistics Manager - Capability Deployment - (FTC)Rolls Royce# Operations and Logistics Manager - Capability Deployment - (FTC) Full time Professionals Supply Chain Planning & Control Derby, United Kingdom Posted today Job Description Operations and Logistics Manager - Capability Deployment - (FTC) Full Time - 1-year Fixed Term Contract Derby/ HybridAt Rolls Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.By joining Rolls Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. Position Summary A unique and exciting opportunity has arisen for an Operations and Logistics Manager to support the industrialisation of existing and future On-Wing maintenance capabilities across the global Civil Large Engine fleet. The role is within the On-Wing Operations team, based in Derby, UK which is part of the Aftermarket Operations business.The On-Wing Operations team is responsible for supporting the entire Civil Aerospace fleet using real time data and information to support the 24/7 Services Control Centre, as well as providing spare parts and spare engines and on-wing services to our global customers. Simply put, we are the team that keep the engines flying.Over recent years, a number of innovative capabilities have been developed to support the fleet via maintenance and inspection activities; for example, the AeroJetVac core washing system and the Intelligent Borescope capability. These capabilities need to be scaled-up and deployed across the global network to meet the requirements of our Airline customers, maximise the time on-wing for the fleet and minimise the load on our congested Off-Wing network.The primary responsibility of the role will be to enable the operational readiness of the capabilities - this means planning and executing the deployment of hardware into the required global centres (including physical shipment and commercial coverage), ensuring that operational personnel are trained and competent and work instructions are available, forecasting the load and capacity, ensuring regulatory and customer approvals are in place. And of course, this needs to be delivered as effectively and quickly as possible to maximise the business benefit to Rolls Royce.In summary there are some fantastic capabilities and services being developed in On-Wing Operations that will have enormous benefits to our customers and our business. We are therefore looking for high calibre, driven and enthusiastic individuals to join the challenge of transforming the On-Wing capabilities across Civil Aerospace. Key Responsibilities Lead the operational deployment of new and existing On-Wing maintenance capabilities across the global Civil Aerospace network, ensuring readiness to support the large engine fleet and maximise time on-wing for customers. Plan and coordinate the global rollout of specialist equipment and tooling, including logistics, shipment, commercial coverage and infrastructure readiness across international service locations. Work cross-functionally with engineering, operations, training and regulatory teams to ensure personnel capability, competency frameworks and technical work instructions are established and embedded. Forecast operational demand, load and capacity requirements to ensure effective deployment of capabilities while supporting fleet availability and minimising pressure on off-wing maintenance facilities. Ensure all operational activities meet regulatory, safety and customer compliance requirements, securing necessary approvals prior to capability deployment. Drive continuous improvement in aftermarket service delivery by scaling innovative maintenance solutions that enhance operational efficiency and customer outcomes. Act as a key interface between global operations, service centres and programme stakeholders to ensure successful implementation and long-term sustainability of new On-Wing services. Key Experience & Qualifications (Preferred): Experience in Operations, Supply Chain or Project Delivery roles. Strong project co-ordination skills, able to manage multiple deliverables and stakeholders. Excellent communication and relationship building skills across technical and non-technical skills. Analytical and problem-solving mindset; confident using data to support recommendations. Comfortable working in a fast paced, global environment with changing priorities. Working knowledge of Overhaul, MRO and Vendor Operations is desirable. Regional Benefits: Work in a safety-first environment where doing the right thing and keeping it simple are core principles. Join a culture that values making a real difference through your work. Develop your career as a mid-career professional blending technical expertise with strong personal qualities. Thrive in a role that encourages integrity, accountability, resilience, and curiosity. Collaborate and build relationships in a team-focused environment while also working independently. Take initiative, lead, and make smart decisions with confidence and support. Grow through continuous learning, openness to improvement, and exposure to challenging opportunities.Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.Rolls Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Supply Chain Planning & Control Posting Date 06 Mar 2026; 00:03 Posting End Date 20 Mar 2026
Source4 Personnel Solutions
Underwriter
Source4 Personnel Solutions Bracknell, Berkshire
Are you an experienced Mortgage Underwriter looking to join a forward-thinking organisation where your expertise truly makes a difference? Our client is looking for a dynamic, detail-driven professional to deliver exceptional underwriting decisions while putting customers at the heart of everything you do. Salary 40k - 45k DOE Hybrid working Purpose of the Role To consistently provide an effective and efficient mortgage underwriting service from application to completion. You will underwrite mortgage applications within lending policy and your approved mandate, delivering exceptional professional service to all parties involved in the mortgage origination process - always putting the customer first and adhering to Consumer Duty requirements. Key Accountabilities Maintain the quality of the overall mortgage book by exercising your underwriting mandate with strong credit assessment skills Ensure all applications are underwritten in line with internal policies, procedures, criteria, and regulatory guidelines Provide well-reasoned recommendations for cases outside of mandate, with robust documented rationale Build and maintain strong relationships with internal teams and external partners including packagers, brokers and solicitors Meet key performance indicators and agreed service levels Demonstrate proactive communication and strong organisational skills to achieve stretching targets Maintain up-to-date knowledge of market, financial, and regulatory requirements Take ownership of personal development and continuous learning Handle telephone calls confidently, including B2B communication Assess Decision in Principle (DIP) and full mortgage applications through all key stages Support the Manager with additional tasks and activities as required Essential Experience & Skills Held an underwriting mandate within a commercial or mortgage environment Experience in specialist lending, including complex structures and specialist property types such as HMO, MUBs, STLs, and Limited Company borrowing Strong understanding of all stages of the mortgage application process Knowledge of the regulatory landscape including DPA, Money Laundering, TCF, MCOB, Fraud awareness and Consumer Duty Excellent decision-making and organisational skills Ability to work to strict deadlines while maintaining productivity and accuracy Adaptable, flexible and customer-focused Strong team player with a positive, approachable attitude Confident communicator who remains calm under pressure PC literate with Microsoft Office and Outlook Desirable CeMAP qualified (or willing to study towards qualification) Experience within Financial Services and awareness of Consumer Duty (CD), Treating Customers Fairly (TCF) and ESG frameworks Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Mar 16, 2026
Full time
Are you an experienced Mortgage Underwriter looking to join a forward-thinking organisation where your expertise truly makes a difference? Our client is looking for a dynamic, detail-driven professional to deliver exceptional underwriting decisions while putting customers at the heart of everything you do. Salary 40k - 45k DOE Hybrid working Purpose of the Role To consistently provide an effective and efficient mortgage underwriting service from application to completion. You will underwrite mortgage applications within lending policy and your approved mandate, delivering exceptional professional service to all parties involved in the mortgage origination process - always putting the customer first and adhering to Consumer Duty requirements. Key Accountabilities Maintain the quality of the overall mortgage book by exercising your underwriting mandate with strong credit assessment skills Ensure all applications are underwritten in line with internal policies, procedures, criteria, and regulatory guidelines Provide well-reasoned recommendations for cases outside of mandate, with robust documented rationale Build and maintain strong relationships with internal teams and external partners including packagers, brokers and solicitors Meet key performance indicators and agreed service levels Demonstrate proactive communication and strong organisational skills to achieve stretching targets Maintain up-to-date knowledge of market, financial, and regulatory requirements Take ownership of personal development and continuous learning Handle telephone calls confidently, including B2B communication Assess Decision in Principle (DIP) and full mortgage applications through all key stages Support the Manager with additional tasks and activities as required Essential Experience & Skills Held an underwriting mandate within a commercial or mortgage environment Experience in specialist lending, including complex structures and specialist property types such as HMO, MUBs, STLs, and Limited Company borrowing Strong understanding of all stages of the mortgage application process Knowledge of the regulatory landscape including DPA, Money Laundering, TCF, MCOB, Fraud awareness and Consumer Duty Excellent decision-making and organisational skills Ability to work to strict deadlines while maintaining productivity and accuracy Adaptable, flexible and customer-focused Strong team player with a positive, approachable attitude Confident communicator who remains calm under pressure PC literate with Microsoft Office and Outlook Desirable CeMAP qualified (or willing to study towards qualification) Experience within Financial Services and awareness of Consumer Duty (CD), Treating Customers Fairly (TCF) and ESG frameworks Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Lidl
Retail Shift Manager (Hiring Immediately)
Lidl Hull, Yorkshire
Summary £15.45 - £15.95 per hour 35 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Mar 16, 2026
Full time
Summary £15.45 - £15.95 per hour 35 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
AJ Bell
Platform Business Development Manager - Scotland
AJ Bell
Job Description Are you a commercially driven Business Development Manager with a strong Scottish adviser network and a passion for investment solutions? AJ Bell is one of the UK's leading investment platforms and a FTSE 250 success story. As we continue to strengthen our presence across Scotland, we're looking for an ambitious, relationship-led sales professional to take ownership of a high-potential region and accelerate growth. This is a visible, field-based distribution role focused on platform growth. You will represent a trusted, award-winning proposition to adviser firms across Scotland, building deep partnerships that drive long-term inflows and strategic alignment. You will have genuine autonomy to shape your regional plan, backed by a collaborative national sales team, strong brand recognition, competitive pricing and a broad investment offering. This is an opportunity to combine strategic territory planning with hands-on adviser engagement in a business that continues to gain market share. If you are motivated by winning new firms, influencing platform adoption and becoming a trusted partner to advisers, this role offers real scope to make your mark. What you'll do: Take full ownership of your regional business plan to deliver new business targets and maximise adviser engagement Build strong, long-term partnerships with financial advisers and firms across your region through a structured, data-led approach. Collaborate with Business Development Consultants and Support teams to deliver consistent regional performance. Promote AJ Bell's full range of investment solutions including MPS, passive funds, and our award-winning platform. Deliver engaging adviser presentations, seminars, and technical sessions to showcase AJ Bell's proposition. Oversee the onboarding of new firms, ensuring a smooth and positive experience. Use tools such as Financial Express and Touchstone to identify new opportunities and monitor performance. Maintain relationships with key investment partners and fund groups to maximise regional potential. Ensure all activities align with Consumer Duty principles and regulatory expectations. What we're looking for Essential: Proven success in a field-based sales or business development role within the investment platform or financial services market. Strong network of IFA and adviser firm relationships. In-depth understanding of platform propositions, SIPP, and investment solutions. Desirable: Level 4 Diploma in Regulated Financial Planning. Familiarity with AJ Bell's platform, investment solutions, and tools such as Bulk Dealing and Model Portfolios. Excellent planning, negotiation, and influencing skills. About Us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years and in 2025 named a Great Place to Work. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. In return for your hard work you will be entitled to: Competitive starting salary + sales bonus Starting holiday entitlement of 27 days, increasing up to 31 days with length of service and a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 8% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Free on-site gym providing a wide range of free classes Employee Assistance Programme Bike loan scheme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Discounted nursery fees at Kids Planet on Exchange Quay Loans for travel season tickets Death in service scheme Paid time off for volunteer work Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Professional qualification support Talent development programmes Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Access to a range of benefits from our sponsorship deals Hybrid Working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above or just want to know more about the company and the role, we'd love to speak to you.
Mar 16, 2026
Full time
Job Description Are you a commercially driven Business Development Manager with a strong Scottish adviser network and a passion for investment solutions? AJ Bell is one of the UK's leading investment platforms and a FTSE 250 success story. As we continue to strengthen our presence across Scotland, we're looking for an ambitious, relationship-led sales professional to take ownership of a high-potential region and accelerate growth. This is a visible, field-based distribution role focused on platform growth. You will represent a trusted, award-winning proposition to adviser firms across Scotland, building deep partnerships that drive long-term inflows and strategic alignment. You will have genuine autonomy to shape your regional plan, backed by a collaborative national sales team, strong brand recognition, competitive pricing and a broad investment offering. This is an opportunity to combine strategic territory planning with hands-on adviser engagement in a business that continues to gain market share. If you are motivated by winning new firms, influencing platform adoption and becoming a trusted partner to advisers, this role offers real scope to make your mark. What you'll do: Take full ownership of your regional business plan to deliver new business targets and maximise adviser engagement Build strong, long-term partnerships with financial advisers and firms across your region through a structured, data-led approach. Collaborate with Business Development Consultants and Support teams to deliver consistent regional performance. Promote AJ Bell's full range of investment solutions including MPS, passive funds, and our award-winning platform. Deliver engaging adviser presentations, seminars, and technical sessions to showcase AJ Bell's proposition. Oversee the onboarding of new firms, ensuring a smooth and positive experience. Use tools such as Financial Express and Touchstone to identify new opportunities and monitor performance. Maintain relationships with key investment partners and fund groups to maximise regional potential. Ensure all activities align with Consumer Duty principles and regulatory expectations. What we're looking for Essential: Proven success in a field-based sales or business development role within the investment platform or financial services market. Strong network of IFA and adviser firm relationships. In-depth understanding of platform propositions, SIPP, and investment solutions. Desirable: Level 4 Diploma in Regulated Financial Planning. Familiarity with AJ Bell's platform, investment solutions, and tools such as Bulk Dealing and Model Portfolios. Excellent planning, negotiation, and influencing skills. About Us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years and in 2025 named a Great Place to Work. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. In return for your hard work you will be entitled to: Competitive starting salary + sales bonus Starting holiday entitlement of 27 days, increasing up to 31 days with length of service and a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 8% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Free on-site gym providing a wide range of free classes Employee Assistance Programme Bike loan scheme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Discounted nursery fees at Kids Planet on Exchange Quay Loans for travel season tickets Death in service scheme Paid time off for volunteer work Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Professional qualification support Talent development programmes Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Access to a range of benefits from our sponsorship deals Hybrid Working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above or just want to know more about the company and the role, we'd love to speak to you.
Sky
Marketing Automation Manager (12-Month Fixed-Term Contract)
Sky
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We're looking for an experienced automation product manager to shape the future of marketing automation for Sky Business. This role combines strategic leadership with hands-on delivery, managing our Marketing Cloud Engagement platform and driving initiatives that improve efficiency, scalability, and customer experience. You'll act as the subject matter expert for automation best practices, lead our roadmap, and partner with agencies and internal teams to deliver value across all prospect and customer segments. What you'll do: Own the product vision and roadmap for Marketing Cloud Engagement, prioritising optimisations, new capabilities, integrations, and emerging features/tools to deliver measurable business impact and enhanced customer experience. Lead automation initiatives end-to-end, from gathering requirements with Sales and Marketing to hands-on process design and implementation within Marketing Cloud Engagement. Act as the subject-matter expert on marketing automation best practices, defining funnel stages, lead management and handoff with Sales Ops, nurture strategies, segmentation, scoring, reporting frameworks, and the Sales Cloud-Marketing Cloud data model. Manage and govern platform delivery and operations, including day-to-day oversight of third-party automation agencies, clear briefing and prioritisation, quality assurance, platform governance, change management, access and permission control, data hygiene, compliance, and audit readiness. Establish scalable operating models and governance frameworks, documenting campaign execution processes, approval workflows, platform usage standards, and monitoring adoption and performance to identify optimisation opportunities. Drive continuous improvement and stakeholder alignment, setting KPIs, analysing performance to demonstrate value, embedding a test-and-learn culture, gathering feedback, communicating roadmap progress, and acting as a trusted advisor on automation strategy and governance. What you'll bring: Proven experience with Salesforce Marketing Cloud Engagement and marketing automation strategy. Salesforce Marketing Cloud Engagement certified, demonstrating validated expertise in enterprise-grade marketing automation platforms. Strong understanding of product management principles, including road mapping, prioritisation, and stakeholder engagement. Hands-on experience building and configuring solutions in Marketing Cloud. Expertise in funnel strategy, lead management, nurture design, and campaign reporting. Familiarity with data governance, GDPR, PECR, and privacy-by-design principles. Excellent project management skills and ability to manage third-party agencies effectively. Strong analytical and problem-solving skills with a strategic mindset. Ability to communicate complex concepts clearly to technical and non-technical stakeholders. Team overview: Sky Business Sky Business is the business-to-business division of Sky. No matter their size or sector, we keep businesses connected and customers entertained with our next generation network and unrivalled sports and entertainment. With an exciting, fast-paced environment, we're looking for exceptional people, who are restless to innovate and build the future, helping Sky Business and our customers to grow. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 16, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We're looking for an experienced automation product manager to shape the future of marketing automation for Sky Business. This role combines strategic leadership with hands-on delivery, managing our Marketing Cloud Engagement platform and driving initiatives that improve efficiency, scalability, and customer experience. You'll act as the subject matter expert for automation best practices, lead our roadmap, and partner with agencies and internal teams to deliver value across all prospect and customer segments. What you'll do: Own the product vision and roadmap for Marketing Cloud Engagement, prioritising optimisations, new capabilities, integrations, and emerging features/tools to deliver measurable business impact and enhanced customer experience. Lead automation initiatives end-to-end, from gathering requirements with Sales and Marketing to hands-on process design and implementation within Marketing Cloud Engagement. Act as the subject-matter expert on marketing automation best practices, defining funnel stages, lead management and handoff with Sales Ops, nurture strategies, segmentation, scoring, reporting frameworks, and the Sales Cloud-Marketing Cloud data model. Manage and govern platform delivery and operations, including day-to-day oversight of third-party automation agencies, clear briefing and prioritisation, quality assurance, platform governance, change management, access and permission control, data hygiene, compliance, and audit readiness. Establish scalable operating models and governance frameworks, documenting campaign execution processes, approval workflows, platform usage standards, and monitoring adoption and performance to identify optimisation opportunities. Drive continuous improvement and stakeholder alignment, setting KPIs, analysing performance to demonstrate value, embedding a test-and-learn culture, gathering feedback, communicating roadmap progress, and acting as a trusted advisor on automation strategy and governance. What you'll bring: Proven experience with Salesforce Marketing Cloud Engagement and marketing automation strategy. Salesforce Marketing Cloud Engagement certified, demonstrating validated expertise in enterprise-grade marketing automation platforms. Strong understanding of product management principles, including road mapping, prioritisation, and stakeholder engagement. Hands-on experience building and configuring solutions in Marketing Cloud. Expertise in funnel strategy, lead management, nurture design, and campaign reporting. Familiarity with data governance, GDPR, PECR, and privacy-by-design principles. Excellent project management skills and ability to manage third-party agencies effectively. Strong analytical and problem-solving skills with a strategic mindset. Ability to communicate complex concepts clearly to technical and non-technical stakeholders. Team overview: Sky Business Sky Business is the business-to-business division of Sky. No matter their size or sector, we keep businesses connected and customers entertained with our next generation network and unrivalled sports and entertainment. With an exciting, fast-paced environment, we're looking for exceptional people, who are restless to innovate and build the future, helping Sky Business and our customers to grow. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Lidl
Retail Shift Manager (Hiring Immediately)
Lidl Reading, Oxfordshire
Summary £15.45 - £15.95 per hour Full Time Contract AM and PM shifts including Weekends 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Mar 16, 2026
Full time
Summary £15.45 - £15.95 per hour Full Time Contract AM and PM shifts including Weekends 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Technical Superintendent
Windcat Workboats International Lowestoft, Suffolk
Technical Superintendent At Windcat, we have been on the front line of providing specialist crew transfer fleets to the offshore industry for over two decades. With a growing fleet of over 55 vessels and more vessels under construction, including the new MK5 series, we are one of the largest CTV operators in the industry. Our offices in Lowestoft (UK) and IJmuiden (the Netherlands) support the operation of our vessels at multiple locations and work with local partners throughout Europe. Windcat is a family that stands for pioneering experience, efficiency, trust and service, for a sustainable future. Ultimately, the way we work and the people at Windcat is what sets us apart! Windcat is part of CMB.TECH, a diverse and future proof maritime company. CMB.TECH builds, owns, operates and designs a future proof fleet powered by hydrogen or ammonia. They manage a fleet of more than 150 seagoing vessels in dry bulk, container transport, chemical tankers, offshore wind and oil tankers. Windcat integrates the in house developed hydrogen dual fuel technology on all newbuild vessels, marking an important step in reducing CO emissions. We continue to grow and maintain our leading position in the market through the continuous development of the company and the expansion of our talented, passionate and enthusiastic teams. To achieve this, we are looking for a Technical Superintendent to strengthen our newbuild technical team, whose expertise in supervising all facets of the design and construction of new vessels is crucial to the success of our long term plans. Job description As a Technical Superintendent, you will be part of a compact, close knit team under the leadership of the Technical Manager. Together you are responsible for the technical management of our fleet. This includes everything from new construction projects to modifications and maintenance work. You are a real linchpin in the web between technology, crew and suppliers. Tasks and responsibilities Ensuring that our ships are technically operational and managing maintenance/repairs in accordance with the management system. Coordinate repairs to minimise downtime. Perform root cause analysis for technical failures, identify and report trends within the maritime fleet. Collaborate with fleet managers to carry out proactive and planned maintenance on board with engineers and crew. Manage relationships with key suppliers. Providing day to day support and advice regarding the technical requirements of part of the maritime fleet. Provide sufficient instruction and coaching to crew members with regard to maintenance on board, administration and ship/shore reporting. Dry dock and refits plan and arrange in conjunction with class and flag inspections. Attending dry dock of ships, assisting with repairs/refits, and determining specifications for maintenance if required. Manage spare parts inventory and order equipment and services for ships. Prepare and monitor project budgets. Coordinating technical activities in close cooperation with relevant departments. Shore Based Engineers supervise and instruct together with the Technical Manager and, if necessary, engage third parties. Verify applicable technical rules and regulations and monitor changes. Perform technically related assignments if necessary. Use the electronic scheduled maintenance system to coordinate repairs and maintenance if necessary. Your profile We are looking for a practical, solution oriented maritime professional who knows what it is like to perform under pressure - and at the same time maintain an overview of multiple units. You understand how important uptime and customer satisfaction are in the offshore wind industry, and you are used to working within a 24/7 environment. MBO+ or HBO working and thinking level in a technical direction such as Mechanical Engineering, Naval Architecture, or Maritime Technology. Minimum of 2 5 years of experience as a Superintendent or Project Manager, preferably in the shipbuilding or maritime sector. Good knowledge of shipbuilding principles, construction methods and materials. Experience with planning and production systems. Skilled in reading and interpreting technical drawings and diagrams. Knowledge of relevant standards and regulations within shipbuilding. Communication and Collaboration Strong communication skills in Dutch and English. Proactive in identifying and solving technical and logistical problems. Able to work well with different departments. Organizationally strong and solution oriented. Flexible, stress resistant and able to switch quickly. Result oriented, with an eye for quality, time and budget. Systematic and result oriented work Experience in drawing up and monitoring schedules, including monitoring budgets and timetables. Result oriented with a strong sense of responsibility for delivering quality work within the agreed timeframe.
Mar 16, 2026
Full time
Technical Superintendent At Windcat, we have been on the front line of providing specialist crew transfer fleets to the offshore industry for over two decades. With a growing fleet of over 55 vessels and more vessels under construction, including the new MK5 series, we are one of the largest CTV operators in the industry. Our offices in Lowestoft (UK) and IJmuiden (the Netherlands) support the operation of our vessels at multiple locations and work with local partners throughout Europe. Windcat is a family that stands for pioneering experience, efficiency, trust and service, for a sustainable future. Ultimately, the way we work and the people at Windcat is what sets us apart! Windcat is part of CMB.TECH, a diverse and future proof maritime company. CMB.TECH builds, owns, operates and designs a future proof fleet powered by hydrogen or ammonia. They manage a fleet of more than 150 seagoing vessels in dry bulk, container transport, chemical tankers, offshore wind and oil tankers. Windcat integrates the in house developed hydrogen dual fuel technology on all newbuild vessels, marking an important step in reducing CO emissions. We continue to grow and maintain our leading position in the market through the continuous development of the company and the expansion of our talented, passionate and enthusiastic teams. To achieve this, we are looking for a Technical Superintendent to strengthen our newbuild technical team, whose expertise in supervising all facets of the design and construction of new vessels is crucial to the success of our long term plans. Job description As a Technical Superintendent, you will be part of a compact, close knit team under the leadership of the Technical Manager. Together you are responsible for the technical management of our fleet. This includes everything from new construction projects to modifications and maintenance work. You are a real linchpin in the web between technology, crew and suppliers. Tasks and responsibilities Ensuring that our ships are technically operational and managing maintenance/repairs in accordance with the management system. Coordinate repairs to minimise downtime. Perform root cause analysis for technical failures, identify and report trends within the maritime fleet. Collaborate with fleet managers to carry out proactive and planned maintenance on board with engineers and crew. Manage relationships with key suppliers. Providing day to day support and advice regarding the technical requirements of part of the maritime fleet. Provide sufficient instruction and coaching to crew members with regard to maintenance on board, administration and ship/shore reporting. Dry dock and refits plan and arrange in conjunction with class and flag inspections. Attending dry dock of ships, assisting with repairs/refits, and determining specifications for maintenance if required. Manage spare parts inventory and order equipment and services for ships. Prepare and monitor project budgets. Coordinating technical activities in close cooperation with relevant departments. Shore Based Engineers supervise and instruct together with the Technical Manager and, if necessary, engage third parties. Verify applicable technical rules and regulations and monitor changes. Perform technically related assignments if necessary. Use the electronic scheduled maintenance system to coordinate repairs and maintenance if necessary. Your profile We are looking for a practical, solution oriented maritime professional who knows what it is like to perform under pressure - and at the same time maintain an overview of multiple units. You understand how important uptime and customer satisfaction are in the offshore wind industry, and you are used to working within a 24/7 environment. MBO+ or HBO working and thinking level in a technical direction such as Mechanical Engineering, Naval Architecture, or Maritime Technology. Minimum of 2 5 years of experience as a Superintendent or Project Manager, preferably in the shipbuilding or maritime sector. Good knowledge of shipbuilding principles, construction methods and materials. Experience with planning and production systems. Skilled in reading and interpreting technical drawings and diagrams. Knowledge of relevant standards and regulations within shipbuilding. Communication and Collaboration Strong communication skills in Dutch and English. Proactive in identifying and solving technical and logistical problems. Able to work well with different departments. Organizationally strong and solution oriented. Flexible, stress resistant and able to switch quickly. Result oriented, with an eye for quality, time and budget. Systematic and result oriented work Experience in drawing up and monitoring schedules, including monitoring budgets and timetables. Result oriented with a strong sense of responsibility for delivering quality work within the agreed timeframe.
Senior Customer Success Associate (Federal)
Hack The Box
Ready to embark on the quest of joining Hack The Box? At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help redefine cybersecurity expertise. Get ready for an exciting adventure into the world of cybersecurity! The core mission of the Senior Customer Success Associate: Drive engagement along the Hack The Box journey with public sector clients. Execute outcomes from success criteria for the world's largest enterprises, universities and governmental organizations. Become their trusted partner and assure a great user experience leading to long lasting relationships. (OKRs: GRR, NRR, NPS) The fellowship you'll be joining: The team consists of experienced members of various technical and non-technical backgrounds covering a wide spectrum of industries and sectors such as Education, Gov/Federal, SMBs and Enterprise. The team collaborates closely with Product, Sales, Support, Marketing and many more departments to accommodate customers' business needs while acting as a feedback loop for further improvement of the offered services. This position reports to the Head of Customer Success, US & Federal. ️ Technology tools & weapons you'll be using: ChurnZero, HubSpot, Tableau, Slack, Gong & the 3 As (Adaptability - Active Listening - Assertiveness). HackTheBox, obviously! Interesting resources you should check: Customer Stories A glimpse into HTB's 2024 Sales Kick Off (SKO) Humans of HTB: Anna's journey into HTB customer success scaling team The adventures that await you after becoming the Senior Customer Success Associate at Hack The Box: Guiding new customers through their customer journey process efficiently Building and nurturing relationships of trust with Exec / senior stakeholders (e.g. buyer) and HTB power users / admins Analyzing usage data to identify trends and potential issues, often utilizing analytics tools (e.g. Tableau) Timely addressing of customer inquiries Proactively identifying and addressing risks to customer satisfaction Coordinating with internal teams to resolve customer issues effectively and ensure seamless customer experiences Scheduling and conducting regular check-in meetings with customers Maintaining accurate and up to date notes on customer health in internal tools (e.g. Hubspot, ChurnZero, etc) Gathering actionable feedback from customers for product improvement Communicating the benefits a customer gains from utilizing HTB and how HTB addresses a business challenge. Identifying and capitalizing on opportunities for upselling and cross-selling Skills, knowledge, and experience points required to unlock the role of the Senior Customer Success Associate at Hack The Box: Experience working with federal organizations (e.g., Army, Air Force, government agencies) - civilian federal roles do not apply. Understanding of the Software as a Service (SaaS) model and principles of customer success. Previous experience in a Customer Success role preferred. Ability to navigate difficult conversations with customers and internal leadership. Proficiency in cybersecurity fundamentals, including pentesting and cyber defense skills. Skilled in handling objections and overcoming challenges in the sales process. Comfortable owning Revenue Retention Metrics to drive business growth. Ability to collaborate effectively with multiple internal stakeholders ️ What your Hack The Box adventure will have in store: You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large. You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy. You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows. Most importantly, you'll have a blast at HTB because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet ups! The gems you'll be enjoying as a Senior Customer Success Associate: Compensation: $96,000-126,000 (OTE) Medical, Dental & Vision (employee coverage 100% paid for by Hack The Box) 401K w/ employer match Employer-paid Life and AD&D Insurance Supplemental Life Insurance Short-term and Long-term Disability Healthcare and Dependent Care FSA Paid paternity & maternity leave 25 annual leave days Home Office Allowance Dedicated budget for training and professional development, participation in conferences State-of-the-art equipment Full access to the Hack The Box lab offerings; so you can learn how to hack ️ The Quest of Becoming Hack The Box's Senior Customer Success Associate: Level 1: Like in any game, you start as a Noob. Level one's objective: submit your application. Level 2: After applying, you unlock the Script Kiddie rank! This level's objective: pass the screening process. Level 3: Now you're officially ranked as Hacker and you're ready to meet the Talent Acquisition team. Level's objective: highlight your past achievements, ambitions, and values. Level 4: As a Pro Hacker at level 4, you'll unlock the "boss level", which involves meeting the hiring manager. Level's objective: connect with the hiring manager and share with them your achievements. Level 5: Now you're an Elite Hacker! Level's objective: complete an assignment that aligns with day to day job related tasks and responsibilities. Level 6: Congratulations, you're now a Guru! Not many reach this level . Level's objective: have a constructive, final conversation with senior leadership to explore the role and your future at HTB. Level 7: You've achieved the Omniscient rank and officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer. QUEST COMPLETE. Congratulations, you're officially one of us Your next quest: complete the onboarding. Hack Your Career, Today. Join us in this epic adventure of cybersecurity at Hack The Box! At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of disruption, growth, and adventure, we can't wait to meet you! ABOUT HACK THE BOX Hack The Box is the Cyber Performance Center with the mission to provide a human first platform to create and maintain high performing cybersecurity individuals and organizations. Hack The Box is the only platform that unites upskilling, workforce development, and the human focus in the cybersecurity industry, and it's trusted by organizations worldwide for driving their teams to peak performance. Offering an all in one environment for continuous growth, assessment, and recruitment, Hack The Box provides solutions for all cybersecurity domains. Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 2.6 million platform members. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece. Exciting News: Get the most important updates on HTB's latest year! We are super proud to share that Hack The Box's entities in the US, the UK & Greece have been certified as a Great Place to Work (). Take a sneak peek at how it is to be part of HTB and our 2023 Global Retreat. Get more insights about our HTB culture and employee experience by visiting the "about us" section of our site, our career site, and Glassdoor. At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values. Hack The Box participates in E-Verify. For more information, please click here and here.
Mar 15, 2026
Full time
Ready to embark on the quest of joining Hack The Box? At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help redefine cybersecurity expertise. Get ready for an exciting adventure into the world of cybersecurity! The core mission of the Senior Customer Success Associate: Drive engagement along the Hack The Box journey with public sector clients. Execute outcomes from success criteria for the world's largest enterprises, universities and governmental organizations. Become their trusted partner and assure a great user experience leading to long lasting relationships. (OKRs: GRR, NRR, NPS) The fellowship you'll be joining: The team consists of experienced members of various technical and non-technical backgrounds covering a wide spectrum of industries and sectors such as Education, Gov/Federal, SMBs and Enterprise. The team collaborates closely with Product, Sales, Support, Marketing and many more departments to accommodate customers' business needs while acting as a feedback loop for further improvement of the offered services. This position reports to the Head of Customer Success, US & Federal. ️ Technology tools & weapons you'll be using: ChurnZero, HubSpot, Tableau, Slack, Gong & the 3 As (Adaptability - Active Listening - Assertiveness). HackTheBox, obviously! Interesting resources you should check: Customer Stories A glimpse into HTB's 2024 Sales Kick Off (SKO) Humans of HTB: Anna's journey into HTB customer success scaling team The adventures that await you after becoming the Senior Customer Success Associate at Hack The Box: Guiding new customers through their customer journey process efficiently Building and nurturing relationships of trust with Exec / senior stakeholders (e.g. buyer) and HTB power users / admins Analyzing usage data to identify trends and potential issues, often utilizing analytics tools (e.g. Tableau) Timely addressing of customer inquiries Proactively identifying and addressing risks to customer satisfaction Coordinating with internal teams to resolve customer issues effectively and ensure seamless customer experiences Scheduling and conducting regular check-in meetings with customers Maintaining accurate and up to date notes on customer health in internal tools (e.g. Hubspot, ChurnZero, etc) Gathering actionable feedback from customers for product improvement Communicating the benefits a customer gains from utilizing HTB and how HTB addresses a business challenge. Identifying and capitalizing on opportunities for upselling and cross-selling Skills, knowledge, and experience points required to unlock the role of the Senior Customer Success Associate at Hack The Box: Experience working with federal organizations (e.g., Army, Air Force, government agencies) - civilian federal roles do not apply. Understanding of the Software as a Service (SaaS) model and principles of customer success. Previous experience in a Customer Success role preferred. Ability to navigate difficult conversations with customers and internal leadership. Proficiency in cybersecurity fundamentals, including pentesting and cyber defense skills. Skilled in handling objections and overcoming challenges in the sales process. Comfortable owning Revenue Retention Metrics to drive business growth. Ability to collaborate effectively with multiple internal stakeholders ️ What your Hack The Box adventure will have in store: You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large. You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy. You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows. Most importantly, you'll have a blast at HTB because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet ups! The gems you'll be enjoying as a Senior Customer Success Associate: Compensation: $96,000-126,000 (OTE) Medical, Dental & Vision (employee coverage 100% paid for by Hack The Box) 401K w/ employer match Employer-paid Life and AD&D Insurance Supplemental Life Insurance Short-term and Long-term Disability Healthcare and Dependent Care FSA Paid paternity & maternity leave 25 annual leave days Home Office Allowance Dedicated budget for training and professional development, participation in conferences State-of-the-art equipment Full access to the Hack The Box lab offerings; so you can learn how to hack ️ The Quest of Becoming Hack The Box's Senior Customer Success Associate: Level 1: Like in any game, you start as a Noob. Level one's objective: submit your application. Level 2: After applying, you unlock the Script Kiddie rank! This level's objective: pass the screening process. Level 3: Now you're officially ranked as Hacker and you're ready to meet the Talent Acquisition team. Level's objective: highlight your past achievements, ambitions, and values. Level 4: As a Pro Hacker at level 4, you'll unlock the "boss level", which involves meeting the hiring manager. Level's objective: connect with the hiring manager and share with them your achievements. Level 5: Now you're an Elite Hacker! Level's objective: complete an assignment that aligns with day to day job related tasks and responsibilities. Level 6: Congratulations, you're now a Guru! Not many reach this level . Level's objective: have a constructive, final conversation with senior leadership to explore the role and your future at HTB. Level 7: You've achieved the Omniscient rank and officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer. QUEST COMPLETE. Congratulations, you're officially one of us Your next quest: complete the onboarding. Hack Your Career, Today. Join us in this epic adventure of cybersecurity at Hack The Box! At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of disruption, growth, and adventure, we can't wait to meet you! ABOUT HACK THE BOX Hack The Box is the Cyber Performance Center with the mission to provide a human first platform to create and maintain high performing cybersecurity individuals and organizations. Hack The Box is the only platform that unites upskilling, workforce development, and the human focus in the cybersecurity industry, and it's trusted by organizations worldwide for driving their teams to peak performance. Offering an all in one environment for continuous growth, assessment, and recruitment, Hack The Box provides solutions for all cybersecurity domains. Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 2.6 million platform members. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece. Exciting News: Get the most important updates on HTB's latest year! We are super proud to share that Hack The Box's entities in the US, the UK & Greece have been certified as a Great Place to Work (). Take a sneak peek at how it is to be part of HTB and our 2023 Global Retreat. Get more insights about our HTB culture and employee experience by visiting the "about us" section of our site, our career site, and Glassdoor. At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values. Hack The Box participates in E-Verify. For more information, please click here and here.

Modal Window

  • Home
  • Contact
  • About Us
  • Terms & Conditions
  • Privacy
  • Employer
  • Post a Job
  • Search Resumes
  • Sign in
  • Job Seeker
  • Find Jobs
  • Create Resume
  • Sign in
  • Facebook
  • Twitter
  • Google Plus
  • LinkedIn
Parent and Partner sites: IT Job Board | Jobs Near Me | RightTalent.co.uk | Quantity Surveyor jobs | Building Surveyor jobs | Construction Recruitment | Talent Recruiter | Construction Job Board | Property jobs | myJobsnearme.com | Jobs near me
© 2008-2026 Jobsite Jobs | Designed by Web Design Agency