G J Associates Ltd
Job Title: Senior Claims Executive Location: Birmingham, B3 Salary: £50,000 plus excellent benefits Working Pattern: Full Time Hybrid - 3 days office-based plus remote working Class of Business: Sports and/or Personal Accident About the Role Our client is seeking a Senior Claims Executive within the Sports Claims Division, acting as a key liaison between clients and insurers to ensure claims are handled efficiently, accurately, and in line with regulatory standards. You will lead all aspects of intricate claims processes, provide outstanding service, and encourage positive connections with partners throughout the organisation. The key task will be addressing liability claims, as well as aiding in property and personal accident matters. As a senior member of the team, you'll take ownership of your workload, contribute to strategic projects, mentor junior colleagues, and ensure compliance with internal policies and external regulations. Key Responsibilities Leading and resolving liability claims with clients, insurers, and third parties. Preparing and presenting claims documentation to underwriters and responding to technical queries. Maintaining accurate and up-to-date records on internal systems. Leading negotiations on claims settlements to achieve efficient outcomes for clients. Supervising delegated authority contracts and ensuring efficient management. Providing expert mentorship and updates to clients throughout the claims process. Contributing to internal projects and supporting wider team objectives. Ensuring compliance with legal, regulatory, and company procedures. Being responsible for the processing of collections, payments, and related data. Building and maintaining positive relationships with clients and internal stakeholders. Key Skills & Experience The successful candidate will have strong experience handling Sports and/or Personal Accident/Liability claims, ideally within an international broker, and a solid understanding of insurance principles and the claims process, including use of ECF. They will be familiar with London Market operations, including Lloyd's and company markets, and possess excellent communication and relationship-building skills. Highly organised and commercially aware, they will be able to manage multiple priorities, work independently, solve problems effectively, and contribute positively as a proactive and collaborative team member, with the ability to support more junior colleagues where required. All applicants must have a permanent right to work in the UK
Job Title: Senior Claims Executive Location: Birmingham, B3 Salary: £50,000 plus excellent benefits Working Pattern: Full Time Hybrid - 3 days office-based plus remote working Class of Business: Sports and/or Personal Accident About the Role Our client is seeking a Senior Claims Executive within the Sports Claims Division, acting as a key liaison between clients and insurers to ensure claims are handled efficiently, accurately, and in line with regulatory standards. You will lead all aspects of intricate claims processes, provide outstanding service, and encourage positive connections with partners throughout the organisation. The key task will be addressing liability claims, as well as aiding in property and personal accident matters. As a senior member of the team, you'll take ownership of your workload, contribute to strategic projects, mentor junior colleagues, and ensure compliance with internal policies and external regulations. Key Responsibilities Leading and resolving liability claims with clients, insurers, and third parties. Preparing and presenting claims documentation to underwriters and responding to technical queries. Maintaining accurate and up-to-date records on internal systems. Leading negotiations on claims settlements to achieve efficient outcomes for clients. Supervising delegated authority contracts and ensuring efficient management. Providing expert mentorship and updates to clients throughout the claims process. Contributing to internal projects and supporting wider team objectives. Ensuring compliance with legal, regulatory, and company procedures. Being responsible for the processing of collections, payments, and related data. Building and maintaining positive relationships with clients and internal stakeholders. Key Skills & Experience The successful candidate will have strong experience handling Sports and/or Personal Accident/Liability claims, ideally within an international broker, and a solid understanding of insurance principles and the claims process, including use of ECF. They will be familiar with London Market operations, including Lloyd's and company markets, and possess excellent communication and relationship-building skills. Highly organised and commercially aware, they will be able to manage multiple priorities, work independently, solve problems effectively, and contribute positively as a proactive and collaborative team member, with the ability to support more junior colleagues where required. All applicants must have a permanent right to work in the UK
QBE Insurance Group
Primary Details Time Type: Full timeWorker Type: Employee The Opportunity: We are seeking a Data Analytics Manager to drive the QPS long term data strategy and lead our analytics team within QBE Portfolio Solutions (QPS). QPS is a market-leading smart-follow underwriting team within QBE Europe's International Markets division.This role will enable portfolio Underwriters and leaders in the business to make informed decisions that enhance business performance and deliver trusted data insights.You will represent the QPS Underwriting team and work collaboratively with the Group Data Function and Technology Services to deliver and champion best-practice analytics, elevate business efficiency and effectiveness through the design and governance of trusted data solutions and foster a culture of performance and collaboration. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner. Your New Role: Serve as the strategic data and analytics lead for QPS, providing insight and guidance to support underwriting and leadership decision making, and to maintain QPS's market leading position. Lead, manage and coach the QPS Data & Analytics team, building capability and embedding a strong performance management and innovation culture. Design, develop and deploy trusted data and analytics solutions, including dashboards, predictive models and performance management tools, in partnership with the wider organisation. Define and deliver the QPS data strategy, data use case roadmap and relevant elements of the target operating model to drive operational efficiency and business performance. Translate complex data insights into clear, actionable recommendations, and communicate these effectively to senior stakeholders to influence strategic decisions. Oversee data pipelines and managed data capabilities, ensuring appropriate governance, quality and alignment with best practice analytics standards. Work closely with the Group Data Function, Technology Services and wider QBE technology teams to align QPS requirements with the Group Data Strategy and leverage new technical capabilities. Build and maintain strong stakeholder relationships across QPS and the wider business to ensure alignment with data strategy, principles and delivery priorities.Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion. About you: Proven experience in a commercial analytics environment, ideally within Specialty Insurance, with a strong track record of delivering tangible business outcomes from data insights. Demonstrated leadership experience, including developing high performing teams and managing complex analytical initiatives and projects. Strong experience designing and delivering analytics solutions such as dashboards, predictive models and performance management capabilities. Solid understanding of data transformation initiatives and technical and logical data delivery approaches and methodologies. Experience working with insurance pricing models and data science techniques is highly desirable. Strong stakeholder engagement and communication skills, with the ability to influence senior leaders and translate technical concepts for non technical audiences. Hands on experience with modern data platforms and tools, including Azure Databricks. Relevant professional certification (e.g. DAMA Data Management Fundamentals - CDMP) is desirable. Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:As well as the benefits below we also offer an extensive choice of other options to suit you! 30 days holiday a year with the option to buy up to 2 additional days. Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. Private medical insurance - we fund fully comprehensive private medical cover for you and all the family. Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.To learn more about benefits of working with us, click Awards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star EmployeeTo learn more about our achievements, click Apply now and let's make it happen! If you're looking for a career that combines your expertise and your empathy, click Apply today.Your career. At the heart of it. Skills: Analytical Thinking, Coaching for success, Commercial Acumen, Critical Thinking, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Problem Solving, Project Delivery, Risk Management, Stakeholder Management, Statistical Analysis, Team Management, Waterfall ModelApplication Close Date: 19/03/:59 PMHow to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. Location: London Type: Permanent, full time Hybrid role, happy to talk flexible working
Primary Details Time Type: Full timeWorker Type: Employee The Opportunity: We are seeking a Data Analytics Manager to drive the QPS long term data strategy and lead our analytics team within QBE Portfolio Solutions (QPS). QPS is a market-leading smart-follow underwriting team within QBE Europe's International Markets division.This role will enable portfolio Underwriters and leaders in the business to make informed decisions that enhance business performance and deliver trusted data insights.You will represent the QPS Underwriting team and work collaboratively with the Group Data Function and Technology Services to deliver and champion best-practice analytics, elevate business efficiency and effectiveness through the design and governance of trusted data solutions and foster a culture of performance and collaboration. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner. Your New Role: Serve as the strategic data and analytics lead for QPS, providing insight and guidance to support underwriting and leadership decision making, and to maintain QPS's market leading position. Lead, manage and coach the QPS Data & Analytics team, building capability and embedding a strong performance management and innovation culture. Design, develop and deploy trusted data and analytics solutions, including dashboards, predictive models and performance management tools, in partnership with the wider organisation. Define and deliver the QPS data strategy, data use case roadmap and relevant elements of the target operating model to drive operational efficiency and business performance. Translate complex data insights into clear, actionable recommendations, and communicate these effectively to senior stakeholders to influence strategic decisions. Oversee data pipelines and managed data capabilities, ensuring appropriate governance, quality and alignment with best practice analytics standards. Work closely with the Group Data Function, Technology Services and wider QBE technology teams to align QPS requirements with the Group Data Strategy and leverage new technical capabilities. Build and maintain strong stakeholder relationships across QPS and the wider business to ensure alignment with data strategy, principles and delivery priorities.Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion. About you: Proven experience in a commercial analytics environment, ideally within Specialty Insurance, with a strong track record of delivering tangible business outcomes from data insights. Demonstrated leadership experience, including developing high performing teams and managing complex analytical initiatives and projects. Strong experience designing and delivering analytics solutions such as dashboards, predictive models and performance management capabilities. Solid understanding of data transformation initiatives and technical and logical data delivery approaches and methodologies. Experience working with insurance pricing models and data science techniques is highly desirable. Strong stakeholder engagement and communication skills, with the ability to influence senior leaders and translate technical concepts for non technical audiences. Hands on experience with modern data platforms and tools, including Azure Databricks. Relevant professional certification (e.g. DAMA Data Management Fundamentals - CDMP) is desirable. Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:As well as the benefits below we also offer an extensive choice of other options to suit you! 30 days holiday a year with the option to buy up to 2 additional days. Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. Private medical insurance - we fund fully comprehensive private medical cover for you and all the family. Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.To learn more about benefits of working with us, click Awards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star EmployeeTo learn more about our achievements, click Apply now and let's make it happen! If you're looking for a career that combines your expertise and your empathy, click Apply today.Your career. At the heart of it. Skills: Analytical Thinking, Coaching for success, Commercial Acumen, Critical Thinking, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Problem Solving, Project Delivery, Risk Management, Stakeholder Management, Statistical Analysis, Team Management, Waterfall ModelApplication Close Date: 19/03/:59 PMHow to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. Location: London Type: Permanent, full time Hybrid role, happy to talk flexible working
