Zoopla is one of the UK's most instantly recognisable property brands. In fact, we're known and loved by over 91% of the nation (and we're working hard on the other 9%). Our mission is to help the nation make better home decisions - by connecting everyone to their home and giving them personalised insights to help with moving, managing or financing. Over 50 million people visit Zoopla every month to access exclusive data and information on every UK property, search over 500,000 homes for sale and rent, find the best agents and secure the latest mortgage deals. We're a growing, dynamic team that embraces innovation and isn't afraid to push the boundaries. We're only just starting our journey to redefine the digital property landscape, with much more to explore and achieve. Join us, and transform the way the nation makes home decisions. We are currently looking for a Senior Product Manager who will take ownership of one of our core product lines. You will have the opportunity to drive product strategy, enhance user experiences, and work closely with our cross-functional teams to deliver valuable solutions to our customers. This role will focus on Search, CRM, Active and Known Users, AI, and strategies to re-engage our audience, ensuring we continue to create meaningful and personalised user experiences. What you'll be doing Define and communicate the product vision and strategy aligned with business objectives. Develop data-informed roadmaps aligned with company OKRs and business priorities. Conduct market, customer, and competitive research to identify opportunities. Translate strategic goals into clear product requirements and success metrics. Collaborate with engineering, design, data, and other stakeholders to deliver impactful features. Manage product lifecycle from concept through to go to market and post-launch optimisation. Define and track key product KPIs (e.g., adoption, retention, revenue, engagement). Use data and experimentation to validate hypotheses and inform decisions. Serve as the voice of the product and customer across the organization Mentor junior PMs or contribute to improving product processes. Build strong cross-functional relationships with GTM (go-to-market), sales, marketing, and support teams. Experience Strong background in product management, ideally at senior level. Proven record of shipping successful, high-impact products. Experience working in relevant domains (e.g., SaaS, fintech, e-commerce, AI, marketplaces). Skills Strong product sense and customer empathy. Excellent analytical and problem-solving abilities. Proficiency with product tools (e.g., Jira, Figma, Amplitude, SQL). Strong communication, stakeholder management, and storytelling skills. Ability to lead without direct authority. Strong commercial acumen and proven experience collaborating with commercial teams to drive revenue growth. Good design intuition and ability to collaborate effectively with designers. Experience working cross-functionally across multiple business areas. Strategic thinker that can deliver at pace Everyday Flex - greater flexibility over where and when you work 25 days annual leave + extra days for years of service Day off for volunteering & Digital detox day Festive Closure - business closed for period between Christmas and New Year Cycle to work and electric car schemes Free Calm App membership Enhanced Parental leave Fertility Treatment Financial Support Group Income Protection and private medical insurance Gym on-site in London - or membership in regional offices 7.5% pension contribution by the company Discretionary annual bonus up to 10% of base salary We want to make Zoopla more welcoming, fair and representative every day. We'll consider everyone who applies for this role in the same way, regardless of your ethnicity, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, neurodiversity status, family or parental status, or how long you've spent unemployed. We're reimagining the property industry for everyone, so we want our team to represent people from all walks of life. We actively welcome your application if your demographics or background are underrepresented in the technology or property sectors.
Mar 03, 2026
Full time
Zoopla is one of the UK's most instantly recognisable property brands. In fact, we're known and loved by over 91% of the nation (and we're working hard on the other 9%). Our mission is to help the nation make better home decisions - by connecting everyone to their home and giving them personalised insights to help with moving, managing or financing. Over 50 million people visit Zoopla every month to access exclusive data and information on every UK property, search over 500,000 homes for sale and rent, find the best agents and secure the latest mortgage deals. We're a growing, dynamic team that embraces innovation and isn't afraid to push the boundaries. We're only just starting our journey to redefine the digital property landscape, with much more to explore and achieve. Join us, and transform the way the nation makes home decisions. We are currently looking for a Senior Product Manager who will take ownership of one of our core product lines. You will have the opportunity to drive product strategy, enhance user experiences, and work closely with our cross-functional teams to deliver valuable solutions to our customers. This role will focus on Search, CRM, Active and Known Users, AI, and strategies to re-engage our audience, ensuring we continue to create meaningful and personalised user experiences. What you'll be doing Define and communicate the product vision and strategy aligned with business objectives. Develop data-informed roadmaps aligned with company OKRs and business priorities. Conduct market, customer, and competitive research to identify opportunities. Translate strategic goals into clear product requirements and success metrics. Collaborate with engineering, design, data, and other stakeholders to deliver impactful features. Manage product lifecycle from concept through to go to market and post-launch optimisation. Define and track key product KPIs (e.g., adoption, retention, revenue, engagement). Use data and experimentation to validate hypotheses and inform decisions. Serve as the voice of the product and customer across the organization Mentor junior PMs or contribute to improving product processes. Build strong cross-functional relationships with GTM (go-to-market), sales, marketing, and support teams. Experience Strong background in product management, ideally at senior level. Proven record of shipping successful, high-impact products. Experience working in relevant domains (e.g., SaaS, fintech, e-commerce, AI, marketplaces). Skills Strong product sense and customer empathy. Excellent analytical and problem-solving abilities. Proficiency with product tools (e.g., Jira, Figma, Amplitude, SQL). Strong communication, stakeholder management, and storytelling skills. Ability to lead without direct authority. Strong commercial acumen and proven experience collaborating with commercial teams to drive revenue growth. Good design intuition and ability to collaborate effectively with designers. Experience working cross-functionally across multiple business areas. Strategic thinker that can deliver at pace Everyday Flex - greater flexibility over where and when you work 25 days annual leave + extra days for years of service Day off for volunteering & Digital detox day Festive Closure - business closed for period between Christmas and New Year Cycle to work and electric car schemes Free Calm App membership Enhanced Parental leave Fertility Treatment Financial Support Group Income Protection and private medical insurance Gym on-site in London - or membership in regional offices 7.5% pension contribution by the company Discretionary annual bonus up to 10% of base salary We want to make Zoopla more welcoming, fair and representative every day. We'll consider everyone who applies for this role in the same way, regardless of your ethnicity, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, neurodiversity status, family or parental status, or how long you've spent unemployed. We're reimagining the property industry for everyone, so we want our team to represent people from all walks of life. We actively welcome your application if your demographics or background are underrepresented in the technology or property sectors.
Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. Data Science Manager Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Data Science organisation sits at the heart of Deliveroo, powering decision making across product, commercial and operational teams through experimentation, causal inference and machine learning. We're hiring multiple Data Science Managers across different areas of the business. Rather than hiring for one fixed team, we use the interview process to understand your strengths, interests and development areas, and then align you to the right scope, level and team. What You'll Be Doing You'll own the analytical direction and measurable impact of a product or business area, while leading and developing a high performing team of data scientists or machine learning engineers. Depending on the area you join, you could be: Building experimentation and causal inference frameworks to improve customer retention, loyalty and subscription growth Leading pricing, promotions or value strategy, balancing growth, profitability and long term customer trust Developing machine learning or optimisation models for delivery logistics, rider pricing or marketplace efficiency Improving discovery, search or personalisation through rapid iteration on high impact algorithms Driving customer acquisition and engagement across restaurants, retail or new verticals using data led targeting and incentives Across all roles, you'll remain hands on while managing a team. You'll decide which problems are worth solving and ensure data science work translates into better product and commercial decisions, not just analysis. You'll partner with Product, Engineering, Ops, Marketing and Finance as a thought partner, and set the bar for analytical rigour, prioritisation and impact across noisy metrics, real trade offs and strong stakeholder opinions. What You'll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Experience line managing data scientists or machine learning engineers and supporting their career development A strong background as a senior individual contributor, with hands on experience in experimentation, causal inference or applied machine learning Proven ability to identify high impact opportunities and turn insights into clear strategy and execution Confidence working with senior stakeholders and explaining complex technical concepts to non technical audiences Comfort operating in fast moving, ambiguous environments where prioritisation and judgement matter as much as technical skill Why Join Us? At Deliveroo, you'll work on real world problems at global scale, across a three sided marketplace that is constantly evolving. We're food lovers, problem solvers, community organisers and more, united by a shared drive to make things better. Working here, you can expect: High autonomy to shape strategy and deliver meaningful impact Support to learn and grow through L&D programmes, mentoring and peer learning A strong focus on wellbeing, with benefits that vary by country A place to belong, with a diverse global workforce and active employee communities Diversity, Equity and Inclusion At Deliveroo, we believe great workplaces reflect the world around us. We welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion or belief. If you require adjustments at any stage of the application or interview process, please let us know. We're committed to ensuring everyone has an equitable opportunity to succeed. Ready to own impact and shape how decisions are made at Deliveroo? Apply today. A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Mar 02, 2026
Full time
Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. Data Science Manager Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Data Science organisation sits at the heart of Deliveroo, powering decision making across product, commercial and operational teams through experimentation, causal inference and machine learning. We're hiring multiple Data Science Managers across different areas of the business. Rather than hiring for one fixed team, we use the interview process to understand your strengths, interests and development areas, and then align you to the right scope, level and team. What You'll Be Doing You'll own the analytical direction and measurable impact of a product or business area, while leading and developing a high performing team of data scientists or machine learning engineers. Depending on the area you join, you could be: Building experimentation and causal inference frameworks to improve customer retention, loyalty and subscription growth Leading pricing, promotions or value strategy, balancing growth, profitability and long term customer trust Developing machine learning or optimisation models for delivery logistics, rider pricing or marketplace efficiency Improving discovery, search or personalisation through rapid iteration on high impact algorithms Driving customer acquisition and engagement across restaurants, retail or new verticals using data led targeting and incentives Across all roles, you'll remain hands on while managing a team. You'll decide which problems are worth solving and ensure data science work translates into better product and commercial decisions, not just analysis. You'll partner with Product, Engineering, Ops, Marketing and Finance as a thought partner, and set the bar for analytical rigour, prioritisation and impact across noisy metrics, real trade offs and strong stakeholder opinions. What You'll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Experience line managing data scientists or machine learning engineers and supporting their career development A strong background as a senior individual contributor, with hands on experience in experimentation, causal inference or applied machine learning Proven ability to identify high impact opportunities and turn insights into clear strategy and execution Confidence working with senior stakeholders and explaining complex technical concepts to non technical audiences Comfort operating in fast moving, ambiguous environments where prioritisation and judgement matter as much as technical skill Why Join Us? At Deliveroo, you'll work on real world problems at global scale, across a three sided marketplace that is constantly evolving. We're food lovers, problem solvers, community organisers and more, united by a shared drive to make things better. Working here, you can expect: High autonomy to shape strategy and deliver meaningful impact Support to learn and grow through L&D programmes, mentoring and peer learning A strong focus on wellbeing, with benefits that vary by country A place to belong, with a diverse global workforce and active employee communities Diversity, Equity and Inclusion At Deliveroo, we believe great workplaces reflect the world around us. We welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion or belief. If you require adjustments at any stage of the application or interview process, please let us know. We're committed to ensuring everyone has an equitable opportunity to succeed. Ready to own impact and shape how decisions are made at Deliveroo? Apply today. A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
About the Job Join the Red Hat Cloud Partner team to dive deep and uncover key insights that guide critical business decisions. We are looking for an experienced, motivated, and passionate Partner Sales Director to drive the growth of our Cloud business across Europe, the Middle East, and Africa (EMEA). In this strategic leadership role, reporting directly to the EMEA Vice President of Ecosystems, you will influence and execute our Cloud strategy. You will be accountable for business growth, building scalable sales programs, and managing specialist cloud partner sales teams. You will serve as the domain expert for the EMEA Cloud marketplace - spanning Hyperscalers, Certified Cloud and Service Providers (CCSP), and Managed Service Providers (MSP). This is a high-impact position where you will be responsible for the development of critical Global Cloud Partners, aligning sovereign and telco cloud motions, and driving consumption strategies. You must reside in a major country within the EMEA region where Red Hat is registered for business. What You Will Do In this role, you will balance strategic planning with operational execution across three key pillars: Route to Market (RTM) Leadership, Partner Engagement, and Team Management. Drive the Cloud Partners Route to Market (RTM) across EMEA, including Hyperscalers and Cloud Partners (CCSP, MSP, etc.). Act as the EMEA domain expert to educate and improve the Ecosystem approach within field engagement teams (Enterprise, Commercial, and Telco/Media/Entertainment). Drive growth through Marketplaces and identify elements needed for exponential performance (e.g., aligned products, certifications, and ISV integration). Align Sovereign Cloud and Telco Cloud motions with the broader strategy. Collaborate with global teams to develop and execute joint partnership plans (GTM, Sales, and Enablement) to meet sales and influence objectives. Work with Marketing to integrate initiatives that generate new business and increase market visibility. Expand EMEA C-level partner relationships and map executive sponsorships to increase Red Hat's "share of wallet." Collaborate actively with field sales to drive consumption and ensure a cloud strategy exists for every customer. Direct Leadership: Lead, develop, and manage the allocated EMEA-level team. Matrix Leadership: Collaborate with regional Ecosystem leadership to matrix-manage the community of regional Hyperscaler and CCSP-dedicated Partner Account Managers (PAMs). Provide accurate weekly forecasting, top deal tracking, and pipeline management. Oversee bi-weekly reporting and QBRs to track progress, challenges, and solutions. What You Will Bring Proven managerial credentials and the ability to solve complex business challenges while aligning program objectives. In-depth understanding of the EMEA Cloud marketplace, including Hyperscalers, MSPs, and the broader ecosystem. Solid experience in account and cloud partner management with a track record of overachieving plan goals. Understanding of the Red Hat EMEA Cloud Business is highly desirable and advantageous. Proven experience managing teams that work with external Cloud partners to build sales strategies and set targets. Ability to matrix manage diverse teams across regions to increase internal sales alignment. Experience managing investments and enabling growth initiatives. Exceptional communication skills with the ability to engage internal and external senior sales executives. Strategic capability to deliver an EMEA Cloud Strategy jointly with regional teams. Ability to provide timely resolution (and escalation) for partner or customer challenges. Executive-level presentation and public speaking skills, with the proven ability to deliver compelling keynotes at major industry events and articulate complex value propositions to C-suite audiences. Travel upto 50% across EMEA About Red Hat Red Hat () is the world's leading provider of enterprise open source () software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email . General inquiries, such as those regarding the status of a job application, will not receive a reply.
Mar 01, 2026
Full time
About the Job Join the Red Hat Cloud Partner team to dive deep and uncover key insights that guide critical business decisions. We are looking for an experienced, motivated, and passionate Partner Sales Director to drive the growth of our Cloud business across Europe, the Middle East, and Africa (EMEA). In this strategic leadership role, reporting directly to the EMEA Vice President of Ecosystems, you will influence and execute our Cloud strategy. You will be accountable for business growth, building scalable sales programs, and managing specialist cloud partner sales teams. You will serve as the domain expert for the EMEA Cloud marketplace - spanning Hyperscalers, Certified Cloud and Service Providers (CCSP), and Managed Service Providers (MSP). This is a high-impact position where you will be responsible for the development of critical Global Cloud Partners, aligning sovereign and telco cloud motions, and driving consumption strategies. You must reside in a major country within the EMEA region where Red Hat is registered for business. What You Will Do In this role, you will balance strategic planning with operational execution across three key pillars: Route to Market (RTM) Leadership, Partner Engagement, and Team Management. Drive the Cloud Partners Route to Market (RTM) across EMEA, including Hyperscalers and Cloud Partners (CCSP, MSP, etc.). Act as the EMEA domain expert to educate and improve the Ecosystem approach within field engagement teams (Enterprise, Commercial, and Telco/Media/Entertainment). Drive growth through Marketplaces and identify elements needed for exponential performance (e.g., aligned products, certifications, and ISV integration). Align Sovereign Cloud and Telco Cloud motions with the broader strategy. Collaborate with global teams to develop and execute joint partnership plans (GTM, Sales, and Enablement) to meet sales and influence objectives. Work with Marketing to integrate initiatives that generate new business and increase market visibility. Expand EMEA C-level partner relationships and map executive sponsorships to increase Red Hat's "share of wallet." Collaborate actively with field sales to drive consumption and ensure a cloud strategy exists for every customer. Direct Leadership: Lead, develop, and manage the allocated EMEA-level team. Matrix Leadership: Collaborate with regional Ecosystem leadership to matrix-manage the community of regional Hyperscaler and CCSP-dedicated Partner Account Managers (PAMs). Provide accurate weekly forecasting, top deal tracking, and pipeline management. Oversee bi-weekly reporting and QBRs to track progress, challenges, and solutions. What You Will Bring Proven managerial credentials and the ability to solve complex business challenges while aligning program objectives. In-depth understanding of the EMEA Cloud marketplace, including Hyperscalers, MSPs, and the broader ecosystem. Solid experience in account and cloud partner management with a track record of overachieving plan goals. Understanding of the Red Hat EMEA Cloud Business is highly desirable and advantageous. Proven experience managing teams that work with external Cloud partners to build sales strategies and set targets. Ability to matrix manage diverse teams across regions to increase internal sales alignment. Experience managing investments and enabling growth initiatives. Exceptional communication skills with the ability to engage internal and external senior sales executives. Strategic capability to deliver an EMEA Cloud Strategy jointly with regional teams. Ability to provide timely resolution (and escalation) for partner or customer challenges. Executive-level presentation and public speaking skills, with the proven ability to deliver compelling keynotes at major industry events and articulate complex value propositions to C-suite audiences. Travel upto 50% across EMEA About Red Hat Red Hat () is the world's leading provider of enterprise open source () software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email . General inquiries, such as those regarding the status of a job application, will not receive a reply.
Role: Senior Product Manager (IC) Location: London HQ (Oval) Hybrid (3 days in office) Type: Full-time Our vision Every child deserves a better start toward the best possible future. The right educator in the right classroom at the right time can change a child's chances and, at scale, a nation's trajectory. Yet too much of our education system's time, money and talent are lost to inefficiency. At Zen Educate we're changing that through technology: helping schools save millions in tight times, helping educators find work that rewards their skills and fits their lives, and building a better-educated society that invests its best in every child. That outcome (the right educator, in the right classroom, at the right time, everywhere) is our product. The software, tools, systems, processes, and people are how we make it happen. Hi, I'm Dan Cohen I'm the Chief Product Officer here at Zen Educate. We've already helped schools save over £30 million so far. That feels great, but honestly it just shows what's possible when the system works better and we have a long way to go! Now we're scaling fast in the UK and US, and the next chapter is about building the machine that keeps delivering that outcome at scale. To do that, we're looking for a Senior Product Manager who's outcome-obsessed, data-savvy and happy being in the messy middle where product, people and process meet. This isn't a people-management role, although it will require a great deal of leadership. It's an individual contributor role for a savvy Product Operator who still loves building: defining problems, finding leverage and turning ambiguity into momentum. If you like figuring things out, getting teams moving and seeing your work directly improve real people's lives, you'll enjoy this. What "product" means here At Zen, "product" doesn't stop at the software. The software is one part of a much bigger system that connects schools, teachers, data and processes. Sometimes the right answer is a feature. Sometimes it's an operational tweak, a better metric or a mindset shift that changes how people work. You'll care more about the outcome than about what shape the solution takes. What you'll be doing Frame real problems and find the shortest path to proving or disproving them Combine qualitative insight with quantitative data to guide priorities Work closely with design, engineering and ops to ship, learn and repeat Define success metrics that link to business outcomes Keep improving how we do product at Zen through better tools, habits and feedback loops You'll be in the thick of it: shaping, testing, talking to users, untangling blockers and helping the team focus on what moves the needle. The kind of PM we're looking for The kind who's calm in the chaos and curious in the unknown. You're a natural mediator who can hold multiple perspectives, keep your head when others are flapping, and help a team find alignment without fuss. You know when to lead and when to let others run with it. You're also a restless learner. You collect ideas and frameworks for fun. You're at your best when something is fuzzy and needs shaping into something testable. You get itchy when there's too much uncertainty and have a near-compulsive need to turn ambiguity into action. Once it's clear enough, you move fast. You're probably happiest when you're learning, shipping and seeing tangible change. The experience we think helps There's no single route, but it'll help if you have: 5-8 years building and scaling digital products or systems with measurable impact in a marketplace business, and for extra credit, in EdTech or adjacent verticals Experience running discovery, experiments and delivery end-to-end Comfort working with data (spreadsheets, dashboards, SQL if needed) Strong collaboration with engineers, designers and operations Evidence of making complex systems simple and usable What you'll get Work that directly improves children's futures Competitive salary and stock options 25 days holiday plus bank holidays Health and life insurance Cycle to Work and Electric Vehicle schemes Coaching and development support A culture that values clarity, pace and sustainability alongside human kindness and understanding How we hire We keep it simple: Intro chat - a real conversation, not a quiz Product deep dive - how you think, what you've built, what you've learned Competency and behavioural based interview Task and meet the team! We'll tell you what's great, what's still messy and where you'll have an impact. We expect you to do the same. If you're excited by the idea of building the machine that gets the right educator into the right classroom at the right time, let's talk. Diversity & inclusion At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. We welcome applicants with diverse backgrounds and different experiences and perspectives, just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people's voices are heard and all our team can look forward to coming to work. We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we've had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.
Feb 28, 2026
Full time
Role: Senior Product Manager (IC) Location: London HQ (Oval) Hybrid (3 days in office) Type: Full-time Our vision Every child deserves a better start toward the best possible future. The right educator in the right classroom at the right time can change a child's chances and, at scale, a nation's trajectory. Yet too much of our education system's time, money and talent are lost to inefficiency. At Zen Educate we're changing that through technology: helping schools save millions in tight times, helping educators find work that rewards their skills and fits their lives, and building a better-educated society that invests its best in every child. That outcome (the right educator, in the right classroom, at the right time, everywhere) is our product. The software, tools, systems, processes, and people are how we make it happen. Hi, I'm Dan Cohen I'm the Chief Product Officer here at Zen Educate. We've already helped schools save over £30 million so far. That feels great, but honestly it just shows what's possible when the system works better and we have a long way to go! Now we're scaling fast in the UK and US, and the next chapter is about building the machine that keeps delivering that outcome at scale. To do that, we're looking for a Senior Product Manager who's outcome-obsessed, data-savvy and happy being in the messy middle where product, people and process meet. This isn't a people-management role, although it will require a great deal of leadership. It's an individual contributor role for a savvy Product Operator who still loves building: defining problems, finding leverage and turning ambiguity into momentum. If you like figuring things out, getting teams moving and seeing your work directly improve real people's lives, you'll enjoy this. What "product" means here At Zen, "product" doesn't stop at the software. The software is one part of a much bigger system that connects schools, teachers, data and processes. Sometimes the right answer is a feature. Sometimes it's an operational tweak, a better metric or a mindset shift that changes how people work. You'll care more about the outcome than about what shape the solution takes. What you'll be doing Frame real problems and find the shortest path to proving or disproving them Combine qualitative insight with quantitative data to guide priorities Work closely with design, engineering and ops to ship, learn and repeat Define success metrics that link to business outcomes Keep improving how we do product at Zen through better tools, habits and feedback loops You'll be in the thick of it: shaping, testing, talking to users, untangling blockers and helping the team focus on what moves the needle. The kind of PM we're looking for The kind who's calm in the chaos and curious in the unknown. You're a natural mediator who can hold multiple perspectives, keep your head when others are flapping, and help a team find alignment without fuss. You know when to lead and when to let others run with it. You're also a restless learner. You collect ideas and frameworks for fun. You're at your best when something is fuzzy and needs shaping into something testable. You get itchy when there's too much uncertainty and have a near-compulsive need to turn ambiguity into action. Once it's clear enough, you move fast. You're probably happiest when you're learning, shipping and seeing tangible change. The experience we think helps There's no single route, but it'll help if you have: 5-8 years building and scaling digital products or systems with measurable impact in a marketplace business, and for extra credit, in EdTech or adjacent verticals Experience running discovery, experiments and delivery end-to-end Comfort working with data (spreadsheets, dashboards, SQL if needed) Strong collaboration with engineers, designers and operations Evidence of making complex systems simple and usable What you'll get Work that directly improves children's futures Competitive salary and stock options 25 days holiday plus bank holidays Health and life insurance Cycle to Work and Electric Vehicle schemes Coaching and development support A culture that values clarity, pace and sustainability alongside human kindness and understanding How we hire We keep it simple: Intro chat - a real conversation, not a quiz Product deep dive - how you think, what you've built, what you've learned Competency and behavioural based interview Task and meet the team! We'll tell you what's great, what's still messy and where you'll have an impact. We expect you to do the same. If you're excited by the idea of building the machine that gets the right educator into the right classroom at the right time, let's talk. Diversity & inclusion At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. We welcome applicants with diverse backgrounds and different experiences and perspectives, just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people's voices are heard and all our team can look forward to coming to work. We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we've had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.
Select how often (in days) to receive an alert: Senior National Account Manager Amazon City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development. About the role Are you passionate about relationship-building and nurturing business growth? As a Senior National Account Manager at Reckitt, your strategic vision will energise our teams and amplify our customers' success. This role goes beyond traditional sales - it's about creating an impactful customer strategy, leading negotiations, and pioneering innovations that drive growth. Here, leadership means more than just managing; it's about inspiring and innovating - taking every opportunity to elevate our work and drive mutual growth with one of our largest national customers. You will work on the front line of strategic execution and at the centre of product delivery within a FTSE100 Company. Our brands are Number 1 or Number 2 brands in all their primary markets and we work with key retail players like Tesco, Boots, Asda and Sainsbury (amongst many others!). You will be able to say that you work for the most successful market innovator in the sector - with 30% of sales over three years coming from new products - and a company recognised for the strength of its commercial capabilities, offering numerous career opportunities. Your responsibilities As a Senior National Account Manager, you will: Achieve Net Revenue, Gross Margin & Net Working Capital targets for the account portfolio Deliver Market Share growth by achieving account Digital Shelf & 4P targets (Product, Placement, Price & Promotion) Provide challenge within a Category Business Team from a ecommerce and Amazon perspective Develop multi-level relationships within the account Achievement of account sales and trade investment targets for allocated account In this role specifically, you will: Own the Amazon 1P3P ePOS 'formula' for our Intimate Wellness and Self-Care brands Own the Amazon 1P3P execution for these brands - incl. ASIN prioritisation, eventing strategy/execution, assortment, Pack / Price / PDP setup and terms negotiations. Own the total P&L of your portfolio, including accurate phasing/forecasting, Own the commercial relationship with our 3rd Party Amazon seller(s) - across all Reckitt brands Work jointly with the Consumer Engagement / Retail Media teams for maximum impact results and performance Lead and develop a team of talented multi-disciplinary individuals The experience we're looking for Educated to a high standard, with major account experience gained in FMCG sales, we want someone who has the hunger and desire to take our business to the next level. Hands-on eCommerce expertise driving sales and execution on Amazon or comparable large marketplaces A strategic thinker, you possess the confidence to effectively develop and deliver account strategy plan in an eCommerce environment (combining 4Ps with Digital Shelf/Media execution) The ability to build effective relationships both internally and externally will be a key part to your success, so you must be able to demonstrate a range of influencing styles and techniques. Proven track record of P&L management, budget delivery and growth momentum Demonstrate financial and commercial acumen and strategic thinking, be analytical and creative Confident and capable of operating at all levels An interest and passion for entrepreneurship is critical The skills for success Key Account Management, Account Management, Ecommerce, Analysing sales and Ecommerce data, Field sales; Field sales management, Leadership skills, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product planning, Business accumen; financial accumen, commercial accumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Feb 27, 2026
Full time
Select how often (in days) to receive an alert: Senior National Account Manager Amazon City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development. About the role Are you passionate about relationship-building and nurturing business growth? As a Senior National Account Manager at Reckitt, your strategic vision will energise our teams and amplify our customers' success. This role goes beyond traditional sales - it's about creating an impactful customer strategy, leading negotiations, and pioneering innovations that drive growth. Here, leadership means more than just managing; it's about inspiring and innovating - taking every opportunity to elevate our work and drive mutual growth with one of our largest national customers. You will work on the front line of strategic execution and at the centre of product delivery within a FTSE100 Company. Our brands are Number 1 or Number 2 brands in all their primary markets and we work with key retail players like Tesco, Boots, Asda and Sainsbury (amongst many others!). You will be able to say that you work for the most successful market innovator in the sector - with 30% of sales over three years coming from new products - and a company recognised for the strength of its commercial capabilities, offering numerous career opportunities. Your responsibilities As a Senior National Account Manager, you will: Achieve Net Revenue, Gross Margin & Net Working Capital targets for the account portfolio Deliver Market Share growth by achieving account Digital Shelf & 4P targets (Product, Placement, Price & Promotion) Provide challenge within a Category Business Team from a ecommerce and Amazon perspective Develop multi-level relationships within the account Achievement of account sales and trade investment targets for allocated account In this role specifically, you will: Own the Amazon 1P3P ePOS 'formula' for our Intimate Wellness and Self-Care brands Own the Amazon 1P3P execution for these brands - incl. ASIN prioritisation, eventing strategy/execution, assortment, Pack / Price / PDP setup and terms negotiations. Own the total P&L of your portfolio, including accurate phasing/forecasting, Own the commercial relationship with our 3rd Party Amazon seller(s) - across all Reckitt brands Work jointly with the Consumer Engagement / Retail Media teams for maximum impact results and performance Lead and develop a team of talented multi-disciplinary individuals The experience we're looking for Educated to a high standard, with major account experience gained in FMCG sales, we want someone who has the hunger and desire to take our business to the next level. Hands-on eCommerce expertise driving sales and execution on Amazon or comparable large marketplaces A strategic thinker, you possess the confidence to effectively develop and deliver account strategy plan in an eCommerce environment (combining 4Ps with Digital Shelf/Media execution) The ability to build effective relationships both internally and externally will be a key part to your success, so you must be able to demonstrate a range of influencing styles and techniques. Proven track record of P&L management, budget delivery and growth momentum Demonstrate financial and commercial acumen and strategic thinking, be analytical and creative Confident and capable of operating at all levels An interest and passion for entrepreneurship is critical The skills for success Key Account Management, Account Management, Ecommerce, Analysing sales and Ecommerce data, Field sales; Field sales management, Leadership skills, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product planning, Business accumen; financial accumen, commercial accumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Product Manager leading Integrations, you will play a critical role in shaping how Trustpilot shows up across the global ecommerce and business software ecosystem. Our integrations enable merchants and businesses to seamlessly collect, manage, and showcase trust wherever they operate - from Shopify and WooCommerce to HubSpot, Salesforce, and emerging platforms. You will lead the product direction for our integration portfolio, ensuring merchants experience a deeply native, frictionless, and scalable Trustpilot experience that drives adoption, usage, and long term customer value. This role is central to Trustpilot's growth strategy as we modernize core integrations, rebuild key apps natively, and expand into new platforms across the ecommerce and SaaS landscape. What you'll be doing: Lead a cross functional squad of engineers and UX through the full product lifecycle - discovery, prioritization, roadmap definition, delivery, rollout, migration, and iteration. Own and evolve the long term strategy for Trustpilot's integrations ecosystem, driving a best in class experience across major ecommerce platforms, including Shopify, while expanding into new, high value ecosystems that strengthen adoption and customer value. Shape and modernise of existing integrations portfolio, rebuilding natively where platform opportunity and scale justify it, and optimising legacy integrations to ensure scale, and long term maintainability. Identify and prioritise new integration opportunities that expand Trustpilot's reach while aligning with commercial potential, customer demand, and strategic ecosystem partnerships. Collaborate closely with engineering and architecture teams to ensure integrations are scalable, secure, performant, and aligned to standards for platform certification and marketplace requirements. Work with Partnerships, Product Marketing, Monetisation, and Commercial teams to plan and execute GTM strategies for new integration launches and migrations, including packaging, enablement, positioning, and rollout. Build strong feedback loops with platform partners, agencies, customers, and internal stakeholders to validate needs and continuously improve product market fit. Define and track adoption, usage, migration velocity, merchant satisfaction, and integration resilience as key success metrics. Represent the Integrations strategy clearly to senior leadership, articulating vision, trade offs, risks, partner alignment, and commercial impact. Who you are: Experienced product manager with strong domain knowledge in building and scaling integrations, ideally across ecommerce (e.g., Shopify, Adobe Commerce, WooCommerce), CRM (e.g., Salesforce), or marketing platforms (e.g., HubSpot). Proven ability to lead cross functional teams and deliver impactful, customer centric products in a fast paced agile environment. Strong grasp of modern integration frameworks, app ecosystem, and platform marketplaces, including native app frameworks, subscription models, certification, and the ability to navigate platform policies and partner programmes. Comfortable collaborating with engineering, UX, commercial teams, and platform partners translating complex requirements into intuitive customer experiences. Data driven decision maker who can evaluate integration impact on adoption, churn, conversion, and customer value. Adept at managing multiple stakeholders and communicating effectively at all levels, from engineers to senior leadership. Excited about the opportunity to modernise legacy integrations while building new ones while delivering exceptional customer experiences that drive adoption and growth. Comfortable balancing near term migration execution with long term platform strategy. What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle to work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programmes: Fast track your career with our tailored development programmes designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team () quoting the role you wish to apply for. Any offer of employment for this position will be subject to our standard background checks.
Feb 21, 2026
Full time
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Product Manager leading Integrations, you will play a critical role in shaping how Trustpilot shows up across the global ecommerce and business software ecosystem. Our integrations enable merchants and businesses to seamlessly collect, manage, and showcase trust wherever they operate - from Shopify and WooCommerce to HubSpot, Salesforce, and emerging platforms. You will lead the product direction for our integration portfolio, ensuring merchants experience a deeply native, frictionless, and scalable Trustpilot experience that drives adoption, usage, and long term customer value. This role is central to Trustpilot's growth strategy as we modernize core integrations, rebuild key apps natively, and expand into new platforms across the ecommerce and SaaS landscape. What you'll be doing: Lead a cross functional squad of engineers and UX through the full product lifecycle - discovery, prioritization, roadmap definition, delivery, rollout, migration, and iteration. Own and evolve the long term strategy for Trustpilot's integrations ecosystem, driving a best in class experience across major ecommerce platforms, including Shopify, while expanding into new, high value ecosystems that strengthen adoption and customer value. Shape and modernise of existing integrations portfolio, rebuilding natively where platform opportunity and scale justify it, and optimising legacy integrations to ensure scale, and long term maintainability. Identify and prioritise new integration opportunities that expand Trustpilot's reach while aligning with commercial potential, customer demand, and strategic ecosystem partnerships. Collaborate closely with engineering and architecture teams to ensure integrations are scalable, secure, performant, and aligned to standards for platform certification and marketplace requirements. Work with Partnerships, Product Marketing, Monetisation, and Commercial teams to plan and execute GTM strategies for new integration launches and migrations, including packaging, enablement, positioning, and rollout. Build strong feedback loops with platform partners, agencies, customers, and internal stakeholders to validate needs and continuously improve product market fit. Define and track adoption, usage, migration velocity, merchant satisfaction, and integration resilience as key success metrics. Represent the Integrations strategy clearly to senior leadership, articulating vision, trade offs, risks, partner alignment, and commercial impact. Who you are: Experienced product manager with strong domain knowledge in building and scaling integrations, ideally across ecommerce (e.g., Shopify, Adobe Commerce, WooCommerce), CRM (e.g., Salesforce), or marketing platforms (e.g., HubSpot). Proven ability to lead cross functional teams and deliver impactful, customer centric products in a fast paced agile environment. Strong grasp of modern integration frameworks, app ecosystem, and platform marketplaces, including native app frameworks, subscription models, certification, and the ability to navigate platform policies and partner programmes. Comfortable collaborating with engineering, UX, commercial teams, and platform partners translating complex requirements into intuitive customer experiences. Data driven decision maker who can evaluate integration impact on adoption, churn, conversion, and customer value. Adept at managing multiple stakeholders and communicating effectively at all levels, from engineers to senior leadership. Excited about the opportunity to modernise legacy integrations while building new ones while delivering exceptional customer experiences that drive adoption and growth. Comfortable balancing near term migration execution with long term platform strategy. What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle to work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programmes: Fast track your career with our tailored development programmes designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team () quoting the role you wish to apply for. Any offer of employment for this position will be subject to our standard background checks.
About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays. Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency. Liaison with other internal departments, clients and contractors / AV integrators. Ensure that the H&S files are in place for your projects and that safe systems of work are put in place. Understand the contractual requirements of your projects and local regulations in regions. Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures. Manage the setup elements of systems to prove the concept. Deal with all aspects of the financial management of your projects including invoicing and variations. Deal with all aspects interfacing of audio visual systems the client s buildings this will encompass both hardware and software interfaces. Represent the company at a senior level with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes all reporting to be real time. Attend pretender interviews as required by the client being impartial at all times. Demonstrate Technical knowledge of: AVoIP Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes) Bandwidth considerations especially with larger networks with uplinks to other switches. Dante/AES67 Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution. IP Networks (VLANS, DNS, Multicast/Unicast, PTP) Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing DSP design/ concept Having an understanding how Audio DSP s work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge Conferencing and audio reproduction. Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces System design (Schematics and workflow) AV signal flow and overall design understanding with the ability to spot errors or issues System build (M&E, containment, power and data requirements) Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Feb 18, 2026
Full time
About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays. Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency. Liaison with other internal departments, clients and contractors / AV integrators. Ensure that the H&S files are in place for your projects and that safe systems of work are put in place. Understand the contractual requirements of your projects and local regulations in regions. Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures. Manage the setup elements of systems to prove the concept. Deal with all aspects of the financial management of your projects including invoicing and variations. Deal with all aspects interfacing of audio visual systems the client s buildings this will encompass both hardware and software interfaces. Represent the company at a senior level with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes all reporting to be real time. Attend pretender interviews as required by the client being impartial at all times. Demonstrate Technical knowledge of: AVoIP Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes) Bandwidth considerations especially with larger networks with uplinks to other switches. Dante/AES67 Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution. IP Networks (VLANS, DNS, Multicast/Unicast, PTP) Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing DSP design/ concept Having an understanding how Audio DSP s work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge Conferencing and audio reproduction. Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces System design (Schematics and workflow) AV signal flow and overall design understanding with the ability to spot errors or issues System build (M&E, containment, power and data requirements) Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful and profitable deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency Liaison with other internal departments, clients and contractors Ensure that the H&S files are in place for your projects and that safe systems of work are put in place Understand the contractual requirements of your projects Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner Manage the setup elements of systems to prove the concept Deal with all aspects of the financial management of your projects including invoicing and variations ensuring that we are not financial exposed and get paid in a timely fashion Deal with all aspects interfacing of audio visual systems into our client s buildings this will encompass both hardware and software interfaces Represent the company at a senior level with the necessary level of professional conduct and presentation To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting, CRM Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays Attend pretender interviews, supporting sales and estimating Desirable skills: Possess a good underpinning technical knowledge of Electronics and Audio Visual Systems An understanding of contracts and commercial processes Ability to plan and organise projects and schedule work Ability to prioritize and work under pressure is essential Competent to a high level of computer literacy Able to work as part of a team Ability to think laterally finding an appropriate solution to fulfil an application Good communication skills both verbal and written, being able to communicate with company executives to building contractors Ability to work to the highest quality standards, with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem. Organised and flexible with the ability to approach different types of tasks during the working day Demonstrate a professional, enthusiastic & committed approach at all times. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Feb 18, 2026
Full time
About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful and profitable deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency Liaison with other internal departments, clients and contractors Ensure that the H&S files are in place for your projects and that safe systems of work are put in place Understand the contractual requirements of your projects Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner Manage the setup elements of systems to prove the concept Deal with all aspects of the financial management of your projects including invoicing and variations ensuring that we are not financial exposed and get paid in a timely fashion Deal with all aspects interfacing of audio visual systems into our client s buildings this will encompass both hardware and software interfaces Represent the company at a senior level with the necessary level of professional conduct and presentation To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting, CRM Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays Attend pretender interviews, supporting sales and estimating Desirable skills: Possess a good underpinning technical knowledge of Electronics and Audio Visual Systems An understanding of contracts and commercial processes Ability to plan and organise projects and schedule work Ability to prioritize and work under pressure is essential Competent to a high level of computer literacy Able to work as part of a team Ability to think laterally finding an appropriate solution to fulfil an application Good communication skills both verbal and written, being able to communicate with company executives to building contractors Ability to work to the highest quality standards, with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem. Organised and flexible with the ability to approach different types of tasks during the working day Demonstrate a professional, enthusiastic & committed approach at all times. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Job Description Visa is searching for a Regional Leader for Merchant & Acquiring supporting partners for the UK & Ireland markets. As a key member of the UK & Ireland leadership team, the successful candidate will bring strategic and commercial leadership, compelling vision and creativity to expanding acceptance, growing usage of Visa solutions, and partnering with merchants and acquirers to grow purchase volume and revenue in UK & Ireland. This role will lead the Merchant and Acquiring team spanning the UK & Ireland to define, own and drive high profile, cross functional strategies and plans. The aim of which is to deliver sustainable revenue growth. At a time of significant industry change, merchants and acquirers need Visa's support to be ready for the next wave of commerce driven by innovations including Agentic Commerce. This role will spearhead the charge to develop forward thinking commercial strategies and partnerships, develop end to end solution propositions bringing together current and potential Visa capabilities, and help drive Visa's regulatory and ecosystem messaging and strategies for merchants. Importantly, this role will also lead Visa's thematic priorities and directly lead sales of Visa products and services. Specific Responsibilities Own merchant and acquirers strategy and multiyear plan: Define 1-3 year strategy for and oversee development of strong merchant and acquirer client relationships in UK&I; develop and articulate a comprehensive view of the UK&I merchant landscape and acquiring landscape incorporating key external trends and internal corporate strategic priorities; Be a thought partner in defining Visa's European strategy in this core segment of the business and help define and execute on functional priorities (eg. Agentic, Cross border, B2B, Click to Pay and Pass Keys); Link this strategy with key issuer priorities, product, marketing, risk, regulatory and cross functional strategies; Lead the internal narrative and advocacy for the importance of merchants and acquiring with a financial and strategic lens; Incorporate a strategic view of disruption in the payments eco system Drive positive merchant and acquirer outcomes: establish fluency in all Visa merchant facing solutions; consultatively identify and prioritise merchant and acquirer needs and craft customised solutions that drive specific commercial metrics (e.g., merchant business growth, Visa growth) and increase merchant satisfaction with Visa products/ services; build direct relationships with targeted merchants defined for dedicated account coverage to establish 'Visa preference' and consume Visa products and services; Optimize merchant investments: identify merchant opportunities that will jointly benefit merchants and Visa-driving sales of Visa core and digital products, develop appropriate business cases and forecasts, advocate for funding, identify and deploy Visa resources to address objectives, track our performance, and use learnings to inform future investment Lead sales approach for growing value added services and drive Visa Direct outcomes for UK & Ireland market: Take a lead role in defining the strategy, investment needs and sales pipeline for value added services for merchants and acquirers (eg. Data and risk products, instalments etc). Partner with specialised Visa Direct resources to support the UK&I market; build a foundation for stand alone and integrated sales efforts and achievement of 1 3 year revenue goals Drive Visa Acceptance Solutions sales for UK&I in partnership with Visa Value Added Services: As a key asset to address merchant, marketplace and Acquirer/Payment Service Provider needs ranging from acceptance, authentication to fraud and dispute management. Build and develop merchant & acquiring team: recruit, train, and lead a high performing team that has a deep understanding of its merchants, acquirers and under penetrated industries, delivers against Visa and client objectives and drives merchant satisfaction; Effectively guide the team to prioritise work, resolve roadblocks and navigate internal processes; Be an advocate for the team's efforts and a constructive partner in resolving challenges; Motivate and inspire the team with knowledge of sales management techniques, pipeline management, business development and analytics; Help navigate a complex matrix organisation to build buy in for key priorities, support for investments and a visible platform for the merchant and acquiring team Establish strong internal partnerships: partner with functions across Visa (e.g., sub regional leadership, marketing, product development, etc.); to collaboratively define responsibilities for various merchant and acquirer outcomes and ensure accountability and follow through Advise, consult and be thought partner in regulatory aspects related to merchant & acquiring in the UK: Help drive and provide strategic input into regulatory and government relations strategies; make the connection from operational and business priorities to strategic eco system priorities; provide an integrated point of view reflecting knowledge of the business, eco system trends and regulatory requirements. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Basic Qualifications 12 years of relevant work experience with a Bachelor's Degree or 10 years of relevant work experience with an Advanced degree (e.g. Masters/MBA/JD/MD) or 8 years relevant work experience with a PhD Preferred Qualifications 20+ years business experience, with significant acquiring background, combined with a proven track record of managing client accounts, leading sales, driving revenue expansion and leading high performing, fast paced teams Well versed in building relationships, internally and externally, with senior management in large organisations. Equally capable of developing successful partnerships with fintech's, startups and new payment entrants in the payment ecosystem Sales leadership experience. Excellent ability to manage and prioritise a sales pipeline, and direct sales, account management and business development efforts across the team with rigour in tracking and reporting sales forecasts Ability to connect the dots in a complex commercial landscape and navigate in a matrix environment. Credible operator at all levels of the organisation to influence successful outcomes Proven track record leading high performing sales and account management teams for impactful outcomes Superior negotiation and commercial contracting experience having established business agreements that enhance existing and develop new business partnerships and revenue streams Strategic thought leadership skills and rigorous analytical mindset. Disciplined approach to decision making through data Exceptional written and verbal communication skills Knowledge and experience with platform or technical sales and consulting projects experience would be an advantage Experience with global payment systems is a plus, with a passion for fintech and payments and the opportunities for growth in the ecosystem Personal Characteristics A hands on approach to all activities with real passion and high levels of energy. Agile and comfortable adapting to different environments. Courageous innovation: creative and resourceful in overcoming barriers and unexpected roadblocks. An authentic leader who intuitively engenders an inclusive environment, enabling the business to reach its ambitious goals. Diversity of thought and experience: continually seeks new perspectives and feedback, takes an inclusive approach High personal standards of ethics and integrity towards employees, stakeholders, and customers. High levels of learning agility with a real interest in developing relationships with progressive businesses, combining a 'technology / digital first' approach. Entrepreneurial and comfortable with ambiguous and change led environments; self confident with an authentic style that gravitates to championing change. Eager to seek a challenge and expand frontiers; brings a visionary approach. Sets and meets a high bar of goals and principles. Servant leadership mentality: deeply committed to serving and listening to others. Natural ability to build strong relationships and enable collaboration through empathy and authenticity. Committed to building a community through Visa Leadership Principles Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Feb 16, 2026
Full time
Job Description Visa is searching for a Regional Leader for Merchant & Acquiring supporting partners for the UK & Ireland markets. As a key member of the UK & Ireland leadership team, the successful candidate will bring strategic and commercial leadership, compelling vision and creativity to expanding acceptance, growing usage of Visa solutions, and partnering with merchants and acquirers to grow purchase volume and revenue in UK & Ireland. This role will lead the Merchant and Acquiring team spanning the UK & Ireland to define, own and drive high profile, cross functional strategies and plans. The aim of which is to deliver sustainable revenue growth. At a time of significant industry change, merchants and acquirers need Visa's support to be ready for the next wave of commerce driven by innovations including Agentic Commerce. This role will spearhead the charge to develop forward thinking commercial strategies and partnerships, develop end to end solution propositions bringing together current and potential Visa capabilities, and help drive Visa's regulatory and ecosystem messaging and strategies for merchants. Importantly, this role will also lead Visa's thematic priorities and directly lead sales of Visa products and services. Specific Responsibilities Own merchant and acquirers strategy and multiyear plan: Define 1-3 year strategy for and oversee development of strong merchant and acquirer client relationships in UK&I; develop and articulate a comprehensive view of the UK&I merchant landscape and acquiring landscape incorporating key external trends and internal corporate strategic priorities; Be a thought partner in defining Visa's European strategy in this core segment of the business and help define and execute on functional priorities (eg. Agentic, Cross border, B2B, Click to Pay and Pass Keys); Link this strategy with key issuer priorities, product, marketing, risk, regulatory and cross functional strategies; Lead the internal narrative and advocacy for the importance of merchants and acquiring with a financial and strategic lens; Incorporate a strategic view of disruption in the payments eco system Drive positive merchant and acquirer outcomes: establish fluency in all Visa merchant facing solutions; consultatively identify and prioritise merchant and acquirer needs and craft customised solutions that drive specific commercial metrics (e.g., merchant business growth, Visa growth) and increase merchant satisfaction with Visa products/ services; build direct relationships with targeted merchants defined for dedicated account coverage to establish 'Visa preference' and consume Visa products and services; Optimize merchant investments: identify merchant opportunities that will jointly benefit merchants and Visa-driving sales of Visa core and digital products, develop appropriate business cases and forecasts, advocate for funding, identify and deploy Visa resources to address objectives, track our performance, and use learnings to inform future investment Lead sales approach for growing value added services and drive Visa Direct outcomes for UK & Ireland market: Take a lead role in defining the strategy, investment needs and sales pipeline for value added services for merchants and acquirers (eg. Data and risk products, instalments etc). Partner with specialised Visa Direct resources to support the UK&I market; build a foundation for stand alone and integrated sales efforts and achievement of 1 3 year revenue goals Drive Visa Acceptance Solutions sales for UK&I in partnership with Visa Value Added Services: As a key asset to address merchant, marketplace and Acquirer/Payment Service Provider needs ranging from acceptance, authentication to fraud and dispute management. Build and develop merchant & acquiring team: recruit, train, and lead a high performing team that has a deep understanding of its merchants, acquirers and under penetrated industries, delivers against Visa and client objectives and drives merchant satisfaction; Effectively guide the team to prioritise work, resolve roadblocks and navigate internal processes; Be an advocate for the team's efforts and a constructive partner in resolving challenges; Motivate and inspire the team with knowledge of sales management techniques, pipeline management, business development and analytics; Help navigate a complex matrix organisation to build buy in for key priorities, support for investments and a visible platform for the merchant and acquiring team Establish strong internal partnerships: partner with functions across Visa (e.g., sub regional leadership, marketing, product development, etc.); to collaboratively define responsibilities for various merchant and acquirer outcomes and ensure accountability and follow through Advise, consult and be thought partner in regulatory aspects related to merchant & acquiring in the UK: Help drive and provide strategic input into regulatory and government relations strategies; make the connection from operational and business priorities to strategic eco system priorities; provide an integrated point of view reflecting knowledge of the business, eco system trends and regulatory requirements. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Basic Qualifications 12 years of relevant work experience with a Bachelor's Degree or 10 years of relevant work experience with an Advanced degree (e.g. Masters/MBA/JD/MD) or 8 years relevant work experience with a PhD Preferred Qualifications 20+ years business experience, with significant acquiring background, combined with a proven track record of managing client accounts, leading sales, driving revenue expansion and leading high performing, fast paced teams Well versed in building relationships, internally and externally, with senior management in large organisations. Equally capable of developing successful partnerships with fintech's, startups and new payment entrants in the payment ecosystem Sales leadership experience. Excellent ability to manage and prioritise a sales pipeline, and direct sales, account management and business development efforts across the team with rigour in tracking and reporting sales forecasts Ability to connect the dots in a complex commercial landscape and navigate in a matrix environment. Credible operator at all levels of the organisation to influence successful outcomes Proven track record leading high performing sales and account management teams for impactful outcomes Superior negotiation and commercial contracting experience having established business agreements that enhance existing and develop new business partnerships and revenue streams Strategic thought leadership skills and rigorous analytical mindset. Disciplined approach to decision making through data Exceptional written and verbal communication skills Knowledge and experience with platform or technical sales and consulting projects experience would be an advantage Experience with global payment systems is a plus, with a passion for fintech and payments and the opportunities for growth in the ecosystem Personal Characteristics A hands on approach to all activities with real passion and high levels of energy. Agile and comfortable adapting to different environments. Courageous innovation: creative and resourceful in overcoming barriers and unexpected roadblocks. An authentic leader who intuitively engenders an inclusive environment, enabling the business to reach its ambitious goals. Diversity of thought and experience: continually seeks new perspectives and feedback, takes an inclusive approach High personal standards of ethics and integrity towards employees, stakeholders, and customers. High levels of learning agility with a real interest in developing relationships with progressive businesses, combining a 'technology / digital first' approach. Entrepreneurial and comfortable with ambiguous and change led environments; self confident with an authentic style that gravitates to championing change. Eager to seek a challenge and expand frontiers; brings a visionary approach. Sets and meets a high bar of goals and principles. Servant leadership mentality: deeply committed to serving and listening to others. Natural ability to build strong relationships and enable collaboration through empathy and authenticity. Committed to building a community through Visa Leadership Principles Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
