Junior Customer Demand Planner

  • ARC Group
  • Norwich, Norfolk
  • Jan 15, 2026
Contractor Call Centre / CustomerService

Job Description

Job Title: Junior Customer Demand Planner

Job Type: FTC - potential of becoming permanent

Location: Norwich (Hybrid available)

Rate of pay: £30,000 per annum + bonus

As a Planner you will manage customer demand, stock levels, and orders across the companies product range in a cost-effective manner, ensuring optimal availability within fresh and frozen shelf lives. Plan demand and coordinate transportation across the UK and Europe. You will also be required to work 1 in every 4 weekend but this can be from home for a couple of hours.

Key Responsibilities

  • Deliver accurate demand forecasts using just-in-time planning and available data

  • Manage orders, invoices, and documentation, ensuring accuracy and compliance

  • Take ownership of the company s most profitable customer and proactively improve ways of working

  • Maintain strong relationships with customers, suppliers, 3PLs, and internal teams

  • Monitor supplier performance and manage stock accuracy across all systems and locations

  • Support new product and supplier introductions with commercial and marketing teams

  • Produce weekly and monthly reports

  • Provide cover across the Supply Chain team as required

Please contact Maryrisa or Holli if you are available for this position on (phone number removed)