Retail Branch Manager - Chelmsford

  • Industrial Tool Supplies Ltd
  • Chelmsford, Essex
  • Jan 15, 2026
Full time Retail

Job Description

ITS are one of the largest independent power & hand tool suppliers in the UK with a hugely successful on-line presence, and retail operation with ambitious plans for future growth and development. Our company prides itself on its strong work ethic, friendly and sociable atmosphere with a management structure who are supportive and keen to encourage internal progression.

We currently have a fantastic opportunity for an experienced Manager who feels ready to take the next step to develop their career, leading the team as Branch Manager for our ITS Trade counter, in Chelmsford, Essex.

If you think you have the drive and passion to excel in this role and have the appropriate skills and experience, we would love to hear from you.

The Role

Be the focal point of the store. Manage the store your way to push boundaries, identify new opportunities and deliver the highest possible sales and customer service experience. Lead and motivate your team in providing excellent customer service whilst offering advice on our products, offers and promotions. Maximise sales opportunities and profits by ensuring high standards of visual merchandising, stock control and security procedures are achieved.

We are looking for Experienced Managers who have:
  • Experience within a retail or customer service environment
  • An understanding or experience with power tools or relevant products would be an advantage.
  • Experience leading, managing and motivating a team.
  • A customer oriented attitude and be confident, motivated and able to use initiative.
  • A pleasant, helpful and optimistic attitude and ability to form strong working relationships across a variety of business functions.
  • A high level of commercial awareness, accuracy and attention to detail.
  • The ability to work as a valuable team leader actively supporting others and having a flexible can do attitude.
Benefits
  • 28 days holiday (inclusive of Bank holidays) which increases with length of service up to 33 days

DC One, Edinburgh Way Harlow Essex CM20 2BN United Kingdom